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Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35% more calls answered compared to non-AI operators 45 million calls handled with a 99.9% uptime Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI. About the Role As a Sales Engineer at Synthflow , you’ll be the technical backbone of our sales organization — helping enterprise prospects understand, evaluate, and envision the impact of Synthflow’s AI phone agent solutions. You’ll combine deep technical knowledge with compelling communication and storytelling to uncover customer pain points, design tailored solutions, and demonstrate the power of our platform. You’ll work side-by-side with Account Executives, acting as a trusted advisor who bridges sales, product, and engineering to ensure every customer engagement is technically sound, strategically aligned, and impactful. This is a pre-sales role focused on technical discovery, solution design, proof-of-concepts, and technical win . Your Responsibilities Partner with Account Executives throughout the sales cycle to understand customer goals, challenges, and technical environments. Lead technical discovery sessions to assess fit, gather requirements, and translate them into scalable AI phone agent solutions. Design and present tailored demos, prototypes, and proofs-of-concept (POCs) that illustrate Synthflow’s capabilities in real-world scenarios. Deliver clear, compelling technical presentations for both executive and technical stakeholders. Collaborate with engineering and product teams to ensure proposed solutions are fe