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An Amazing Career Opportunity for a Technical Consultant!! Location: Remote, US Job ID: 42179 Join HID as Technical Consultant enabling HIDs Physical Access Control Technology Partners. This role focuses on troubleshooting cases for our Mobile Access and Cloud-Based Access Control solutions. In this pivotal role, you will provide exceptional technical support, streamline the developer experience on our mobile and cloud platforms, manage changes related to new APIs and SDKs. Your contributions will include release testing, authoring knowledge base articles, contributing to training programs, and creating developer tools. If you are a dedicated technical support professional with a passion for enhancing client experiences and driving innovation, we invite you to bring your expertise to our dynamic team. Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a difference? Join us and help shape the future of security. As our Technical Consultant, you’ll support HID’s success by: Technical Support Excellence: Serving as the primary contact for integration support, focusing on PACS cloud products and mobile access solutions.