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Customer Success Manager

Mozilla

Location

USA

Salary

Competitive

Posted

2d ago

Full-timeCustomer Service
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About the Role

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click this link. Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: Mozilla is seeking a proven, self-motivated, creative and resourceful individual to join as a Customer Success Manager on our global advertising sales team. The ad product portfolio spans across Firefox and Mozilla Developer Network. The ideal candidate is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop product expertise to become a trusted consultant in media planning, strategy, and measurement to our key accounts. What you’ll do: Act as a product & insights expert to identify and implement solutions that drive measurable business results for our partners Build and manage relationships with key clients and agency partners Develop narratives and recommendations from custom analyses, bu

Skills & Tags

CiossecurityAI/MLCRMadvertisingonboardingtroubleshootingdiversityweb browserfirefox
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Job sourced from Remotive

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