In 1965, an engineer in Scotland was given a mundane task with a tricky problem to it - banks wanted to close on Saturdays and still serve customers, but they didn’t know how to solve the authentication of the right user. James Goodfellow, working at Smiths Industries, uncovered the insights that you needed something you have (a card) and something you know (a PIN). Because someone told him they could only remember 4 digits instead of his proposed 6, today over 3 million ATMs use a card+4 digit PIN over 60 years later.&nbsp; Like the ATM, Mercury is building technology that pushes forward financial interfaces for the long term. Command is Mercury's LLM-powered financial assistant, launched to all customers in June 2026. It lets users understand their finances and take action in plain language, from asking about cash flow to sending payments, issuing cards, and managing invoices. With the product now in customers' hands, the work is to evolve it, extend its capabilities, and find new ways to leverage LLMs to give Mercury customers a more powerful banking* experience. What you'll do Ship new capabilities users love: <ul> <li>Design and ship new Command skills, the domain-specific instruction sets that teach the model how to handle workflows like sending money, managing invoices, and understanding cash flow</li> <li>Design and build agentic workflows in Command, defining the architecture for how multi-step agent interactions should work as we extend what the product can do on a customer's behalf</li> <li>Work with backend teams to define tool schemas for new capabilities, shaping the data contracts between Mercury's business logic and the model</li> <li>Own new capabilities end to end, from the system prompt to the frontend component that renders the response</li> </ul> Own the LLM layer: <ul> <li>Maintain and evolve Command's prompt architecture: the system prompt, skill loading system, session context, and the policy and compliance layers underneath</li> <li>Tune model behavior: reasoning effort, prompt caching strategy, fallback chains, and the streaming patterns that make the product feel fast</li> <li>Stay current with how models are evolving and bring that knowledge back to how Command is built</li> </ul> Build quality in: <ul> <li>Write and expand Command's eval harness, adding cases that cover new capabilities and scoring rubrics that detect regressions before users do</li> <li>Partner with product and compliance teams to define what "working correctly" means for each new capability, then build the tests that prove it</li> <li>Own the reliability and quality of what you ship, from initial design through post-launch monitoring</li> </ul> This list is illustrative. Command is a product in motion and priorities will shift as we learn. The right person will help choose the next highest-leverage work. The ideal candidate <ul> <li>Has 7 or more years of software engineering experience, with deep technical expertise building and scaling LLM-powered applications in production</li> <li>Has gone beyond shipping a first version: you have scaled an LLM-powered product, dealt with the reliability and performance problems that come with real usage, and made it better over time</li> <li>Has experience designing agentic systems and has opinions about how to architect multi-step workflows that are reliable, explainable, and safe to run on behalf of real users</li> <li>Has built eval infrastructure and can write cases that actually measure whether the product works, not just whether the model outputs something plausible</li> <li>Understands the real tradeoffs in LLM deployments: latency, cost, compliance, and what breaks in production that doesn't show up in demos</li> <li>Has opinions about what makes an AI product trustworthy, not just impressive, and can build toward that bar</li> <li>Is comfortable with TypeScript and willing to learn Haskell for backend tool work, or already comfortable with both</li> <li>Can work across the full stack of an AI product, from the system prompt to the streaming frontend</li> <li>Has a track record of mentoring engineers and raising the technical bar of their team</li> </ul> If this role interests you, we invite you to explore our public demo at <a href="http://demo.mercury.com">demo.mercury.com</a>. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $200,700 - $250,900</li> <li>Canadian employees (any location): CAD 189,700 - 237,100</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-RA1 &nbsp;

Senior Software Engineer - Mercury Command

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a card strategist to bring deep domain expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space. Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform. As a Senior Risk Strategist focused on card fraud, you’ll own and shape Mercury’s card fraud and dispute strategies, combining data-driven analysis with strategic problem solving. You’ll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. &nbsp; <h3>As part of the journey, we would expect you to:</h3> <ul> <li>Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains</li> <li>Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs</li> <li>Partner with Compliance and Legal to ensure solutions align with regulatory requirements</li> <li>Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions</li> <li>Serve as a domain expert in card and transaction fraud, proactively identifying gaps and driving systemic improvements across fraud programs</li> <li>Define and track metrics that measure both risk effectiveness and customer impact</li> </ul> <h3>Some things that might make you successful in a role like this:</h3> <ul> <li>6+ years of experience in an analytical role, including 4+ years in card fraud detection and strategy (startup or fintech experience a plus)</li> <li>Deep expertise in card and transaction fraud, including authorization controls and card network rules.&nbsp;&nbsp;</li> <li>Experience designing and executing fraud strategies across adjacent domains (e.g., onboarding, ACH, checks, RTP, ATO)</li> <li>Skilled in customer risk scoring/modeling and process automation</li> <li>Strong SQL proficiency and ability to translate data into actionable strategy</li> <li>Track record of balancing risk, compliance, and customer experience in cross-functional settings</li> <li>Excellent communication skills to simplify complex risk concepts into clear recommendations</li> <li>Proven ability to operate in ambiguity and make decisions with imperfect information</li> <li>Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization)</li> </ul> &nbsp; The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li style="font-style: italic;">US employees (any location): $200,700 - $250,900</li> <li style="font-style: italic;">Canadian employees (any location): CAD $189,700 - $237,100</li> </ul> &nbsp; Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-MZ1 &nbsp;

Senior Risk Strategist - Card Fraud

In the early 1900s, Sergei Diaghilev transformed ballet by bringing together extraordinary artists across disciplines. He paired Stravinsky with Picasso, Coco Chanel with choreographers, composers with painters. He wasn’t the person on stage, but he created the conditions that made extraordinary work possible. Every production demanded creative ambition, difficult tradeoffs, relentless coordination, and uncompromising standards.&nbsp; Great creative production feels a lot like that. Mercury is building a financial company that people genuinely love to use. We’re combining thoughtful design, technology, and AI to make financial workflows simpler, more powerful, and more human. Our Brand Creative team exists to bring that ambition to life through everything we make. We’re looking for our first Executive Producer to establish Creative Production as a core capability within Brand Creative. You’ll lead production across our most ambitious campaigns and projects while building the systems and external network that allow exceptional creative work to happen again and again. You see production as a creative discipline. You know how to protect bold ideas, challenge underdeveloped briefs, make difficult tradeoffs, and bring clarity to complexity. This is a senior, hands-on role for someone who wants to build the function while still personally producing our biggest creative bets. <h3>In this role, you’ll:</h3> <ul> <li>Own production across Brand Creative campaigns and projects, balancing priorities, capacity, staffing, budgets, timelines, and risk across multiple concurrent initiatives.</li> <li>Personally lead our most ambitious campaigns and selected projects from concept through delivery across film, photography, motion, experiential, digital, and integrated work.</li> <li>Partner with creative leaders to turn ambitious ideas into production plans that hold up against timing, budget, and reality, challenging underdeveloped briefs and protecting the creative idea through execution.</li> <li>Build and lead an exceptional network of agencies, directors, studios, photographers, freelancers, and production partners that expands our capacity without lowering the bar.</li> <li>Establish how Brand Creative prioritizes, staffs, greenlights, reviews, and delivers projects, creating a production system that makes exceptional work more repeatable.</li> <li>Bring clarity to complex projects by keeping creative leaders and cross-functional partners grounded in the real state of the work, decisions, constraints, tradeoffs, and risks.</li> <li>Work directly with Brand Creative leadership to continually raise the quality of the work and build one of the strongest in-house creative teams in the industry.</li> </ul> <h3>What you’ll bring:</h3> <ul> <li>Significant experience leading complex, multidisciplinary creative production, with a track record of independently owning large-scale campaigns and multiple concurrent creative projects.</li> <li>Deep production experience across film, photography, motion, experiential, digital, and integrated brand work, with the judgment to choose the right production model for the idea.</li> <li>Strong financial and operational judgment, including experience with scoping, staffing, budgeting, forecasting, and managing meaningful production investments.</li> <li>A track record of building production systems, capabilities, or ways of working, not simply operating within established ones.</li> <li>Experience building and managing an exceptional network of agencies, production companies, directors, studios, freelancers, and vendors.</li> <li>Strong creative judgment and the confidence to challenge briefs, protect ambitious ideas, and make difficult tradeoffs without losing sight of the work.</li> <li>Exceptional communication and partnership skills across creative teams, marketers, executives, and external partners.</li> <li>The ability to bring calm, clarity, and sound judgment to ambiguity. You're excited to build the function from the ground up and still want to personally produce the work.</li> </ul> <h3>Compensation:</h3> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, San Francisco, Los Angeles, and Seattle: $189,400 - $236,700</li> <li>US employees outside of the New York City, San Francisco, Los Angeles, and Seattle: $170,400 - $213,000</li> <li>Canadian employees (any location): $179,000 - $223,700</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-SE1 &nbsp;

Executive Producer - Brand Creative

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we're doing this while never losing our focus on our core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: The Data Science organization shapes Mozilla's most important business decisions through data. As a Senior Staff (P5) Data Scientist, you will be an analytical leader, partnering with senior executives to turn ambiguity into clear, data-driven recommendations that influence Mozilla's long-term strategy. What you'll do: <ul> <li style="font-weight: 400;">Strategic Influence: Shape Mozilla's most important business decisions with rigorous, data-driven insights. Turn ambiguity into clear recommendations that influence executive thinking and long-term strategy.&nbsp;</li> <li style="font-weight: 400;">Trusted Partnerships: Build trusted relationships with senior leaders and cross-functional partners. Surface tradeoffs, align stakeholders with differing perspectives, and help teams make better, faster decisions.&nbsp;</li> <li style="font-weight: 400;">Technical Excellence: Design and deliver sophisticated analytical solutions to solve complex, ambiguous problems involving large-scale, high-dimensional data. Set a high technical bar through sound methodology, statistical rigor, and pragmatic execution.&nbsp;</li> <li style="font-weight: 400;">Mentorship and Growth: Serve as a technical leader within the Data Science community. Mentor data scientists, advise managers on technical direction, and elevate the quality of analytical work across the organization.&nbsp;</li> </ul> What you'll bring:&nbsp; <ul> <li style="font-weight: 400;">Exceptional Communication: Outstanding verbal and written communication skills, with the ability to translate complex technical findings into clear, decision-ready recommendations while preserving analytical rigor. Proven success communicating effectively with both technical and executive audiences.</li> <li style="font-weight: 400;">Influence Without Authority: A track record of driving alignment across cross-functional teams, earning trust through expertise, and leading through influence rather than formal authority. Experience across multiple industries, domains, or problem spaces is a plus.&nbsp;</li> <li style="font-weight: 400;">Technical Mastery: Deep expertise in Python or R, SQL, statistics, and modern data science tooling. A strong foundation in analytical methods, paired with curiosity for emerging technologies and sound judgment about when to apply them.</li> </ul> What you’ll get: <ul> <li> Generous performance-based bonus plans to all eligible employees</li> <li> Rich medical, dental, and vision coverage</li> <li> Generous retirement contributions with 100% immediate vesting</li> <li> Quarterly all-company wellness days where everyone takes a pause together</li> <li> Country specific holidays plus a day off for your birthday</li> <li> One-time home office stipend</li> <li> Annual professional development budget</li> <li> Quarterly well-being stipend</li> <li> Considerable paid parental leave</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE Req ID: R3163 </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Hiring Ranges:</div><div class="title">Canada Tier 1 Locations</div><div class="pay-range">$191,000&mdash;$255,000 CAD</div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range">$173,000&mdash;$231,000 CAD</div></div></div>

Senior Staff Data Scientist

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: addons.mozilla.org (AMO) is the foundation of the Firefox add-ons ecosystem. It’s a showcase for developers to publish and grow their extensions, and a place of discovery for millions of users who customize Firefox to make it their own. Behind the scenes are the DevHub which enables developers to manage their extensions. To manage the ecosystem there are a series of Reviewer tools and automated moderation systems.&nbsp; As a Senior Software Engineer - Operations, you’ll bring a passion for crafting resilient systems that accelerate our review and operations team to provide a first-class experience for Add-on developers. You’ll work closely with engineers, reviewers, developer relations, and Add-ons leadership to turn ideas into polished features, modernize the platform and its architecture, and see your work reach millions of people around the world. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Deliver major features and architectural improvements across the Add-ons stack, including automated moderation pipelines, Reviewer tools, and DevHub.</li> <li style="font-weight: 400;">Create robust observability systems and data-backed insights.</li> <li style="font-weight: 400;">Provide peer feedback, share knowledge and help others grow.</li> <li style="font-weight: 400;">Improve platform reliability through deployments, monitoring, and incident response.</li> <li style="font-weight: 400;">Help keep the platform safe and trustworthy, with attention to security and user trust.</li> <li style="font-weight: 400;">Step in to resolve issues impacting users and developers, from small bugs to larger incidents.</li> <li style="font-weight: 400;">Collaborate with designers, product managers, QA, and community contributors to deliver end-to-end improvements.</li> <li style="font-weight: 400;">Contribute in the open through pull requests, code reviews, and discussions.</li> <li style="font-weight: 400;">Work on:</li> <ul> <li style="font-weight: 400;">Full stack development: React/TypeScript frontends, Django backend, MySQL datastore.</li> <li style="font-weight: 400;">Platform reliability: deployments, monitoring, and incident response on Google Cloud.</li> <li style="font-weight: 400;">Feature development: submission flows, trust and safety signals, DevHub and Reviewer tools modernization.</li> <li style="font-weight: 400;">Ecosystem moderation: abuse report management, policy compliance, and ecosystem safety.&nbsp;</li> <li style="font-weight: 400;">Open collaboration: We work in the open, with contributions from Mozilla staff and community members.</li> </ul> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">Experience building modern web applications.</li> <li style="font-weight: 400;">Strong experience with Python/Django or similar backend frameworks.</li> <li style="font-weight: 400;">Understanding of web security principles and practices.</li> <li style="font-weight: 400;">Strong collaboration and communication skills in a distributed team environment.</li> <li style="font-weight: 400;">Adept at navigating ambiguity, exploring solutions, and shaping direction in new problem spaces.</li> <li style="font-weight: 400;">Commitment to our values:</li> <ul> <li style="font-weight: 400;">Welcoming differences</li> <li style="font-weight: 400;">Being relationship-minded</li> <li style="font-weight: 400;">Practicing responsible participation</li> <li style="font-weight: 400;">Having grit</li> </ul> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience in building automated security systems.</li> <li style="font-weight: 400;">Exposure to cloud infrastructure (Google Cloud or similar).</li> <li style="font-weight: 400;">Contributions to open source projects.</li> <li style="font-weight: 400;">Experience with policy-compliant ecosystem moderation tools.</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful

Senior Product Security Engineer

Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net and www.thunderbolt.io.</a> The opportunity Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile. We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&amp;D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model. This is a hands-on technical management role. The Senior Engineering Manager will manage a senior engineering team, stay closely engaged with the codebase and technical execution, coordinate work across employees, contractors, and technical partners, and help the team deliver a reliable, enterprise-ready open-source AI product. The right person will bring strong people management skills, strong product engineering judgment, and enough technical depth to evaluate engineering work credibly, support architectural and implementation tradeoffs, and help the team keep shipping with quality. What you’ll do&nbsp; <ul> <li style="font-weight: 400;">Lead engineering execution by clarifying priorities, ownership, timelines, risks, dependencies, and quality expectations.</li> <li style="font-weight: 400;">Manage engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.</li> <li style="font-weight: 400;">Stay close to the codebase by contributing code, reviewing technical work, evaluating tradeoffs, and helping the team maintain momentum and quality.</li> <li style="font-weight: 400;">Partner with technical and product leadership to turn product direction, AI strategy, user experience goals, and technical priorities into coordinated engineering plans.</li> <li style="font-weight: 400;">Establish planning, review, release, and follow-through practices that improve predictability and reduce bottlenecks.</li> <li style="font-weight: 400;">Maintain high standards for code quality, testing, documentation, reliability, security awareness, maintainability, and release readiness.</li> <li style="font-weight: 400;">Build strong product and architectural context across AI-enabled workflows, integrations, local-first or customer-controlled architectures, and release requirements.</li> <li style="font-weight: 400;">Partner across product, design, enterprise-facing teams, and technical leadership to balance speed, user experience, privacy, quality, enterprise readiness, and long-term sustainability.</li> <li style="font-weight: 400;">Lead hiring, onboarding, and resource planning as the Thunderbolt engineering team grows.</li> <li style="font-weight: 400;">Help Thunderbolt scale from an incubation-stage product into a reliable, enterprise-ready open-source AI product.</li> </ul> What you bring&nbsp; <ul> <li style="font-weight: 400;">15+ years of professional software development experience, including significant experience in senior engineering leadership or complex product delivery roles.</li> <li style="font-weight: 400;">5+ years of experience managing technical teams, including senior engineers or senior individual contributors.</li> <li style="font-weight: 400;">A track record of leading a team that shipped polished, top-tier products held to a genuine standard of craft.</li> <li style="font-weight: 400;">Strong ability to translate ambiguous product and technical direction into clear plans, ownership models, and delivery momentum.</li> <li style="font-weight: 400;">Technical fluency with AI-enabled products, including the ability to evaluate tradeoffs across areas such as LLM applications, RAG workflows, agents, enterprise search, automation, on-device AI, or AI evaluation.</li> <li style="font-weight: 400;">Demonstrated experience delivering complex applications across multiple platforms, such as desktop, web, and mobile, using technologies such as Tauri, Electron, React Native, or comparable frameworks.</li> <li style="font-weight: 400;">Experience with enterprise software, regulated environments, or similarly complex technical products, including security, privacy, compliance readiness, administration, integrations, and customer-controlled deployment models.</li> <li style="font-weight: 400;">Practical experience with local-first, offline-capable, self-hosted, hybrid, on-premise, air-gapped, or other customer-controlled product architectures, including tradeoffs related to data storage, sync, privacy, reliability, and user experience.</li> <li style="font-weight: 400;">Experience improving engineering practices related to technical planning, code review, release readiness, testing, documentation, CI/CD, maintainability, or technical debt management.</li> <li style="font-weight: 400;">Excellent communication skills around technical prioritization, release risk, ownership, quality expectations, and tradeoffs.</li> </ul> Bonus points for <ul> <li style="font-weight: 400;">Experience working in open-source or maintainer-style engineering environments.</li> <li style="font-weight: 400;">Experience with compliance or security standards such as SOC 2, HIPAA, ISO 27001, or similar frameworks.</li> <li style="font-weight: 400;">Experience helping take a product from zero to one in a startup or new product initiative.</li> </ul> What success looks like Success in this role means helping Thunderbolt make the leap from promising R&amp;D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team: <ul> <li style="font-weight: 400;">Define what “production-ready” means for Thunderbolt and consistently meet that bar.</li> <li style="font-weight: 400;">Create the clarity, ownership, and release confidence the team needs to ship quickly and sustainably.</li> <li style="font-weight: 400;">Raise<

Senior Engineering Manager, AI Product (Thunderbolt)

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic. Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods.&nbsp; We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: We are looking for a highly motivated and experienced Senior Data Scientist to join our growing Ads Data Science team. As a Senior Data Scientist, you will play a key role in developing as well as applying cutting-edge DS models/methods to improve the adoption and performance of our advertising platform through data-driven insights. You will work closely with product managers, engineers, and other data scientists to identify opportunities, define metrics, and build solutions that drive significant impact for Reddit. Responsibilities: <ul> <li>Design, develop, and apply DS solutions to inform improvements in advertiser experience and Reddit's ad platform</li> <li>Analyze large-scale datasets to identify trends, patterns, and insights that can be used to improve the effectiveness of our advertising platform</li> <li>Collaborate with product managers and engineers to define product requirements and translate them into data science solutions</li> <li>Develop ML models &amp; DS methods to improve anomaly detection, prediction, &amp; pattern recognition&nbsp;</li> <li>Communicate findings and recommendations to stakeholders across the organization</li> <li>Stay up-to-date on the latest advancements in machine learning and data science</li> <li>Mentor and guide junior data scientists on the team</li> </ul> Qualifications: <ul> <li>Advanced degree (Masters or Ph.D.) in a quantitative field such as: Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 5+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 4+ years of industry experience in applied science or data science roles</li> <li>Platform experience and a deep understanding of the ads ecosystem</li> <li>Strong understanding of statistical modeling, machine learning algorithms, causal inference and experimental design</li> <li>Experience with large-scale data processing and analysis using tools such as Spark, Hadoop, or Hive; knowledge of BigQuery a plus</li> <li>Proficiency in Python or R and experience with machine learning libraries such as scikit-learn, TensorFlow, or PyTorch</li> <li>Experience with SQL and relational databases</li> <li>Excellent communication and presentation skills</li> <li>Passion for Reddit and the online advertising industry</li> </ul> Bonus Points: <ul> <li>Experience with online advertising and ad tech</li> <li>Experience with causal inference and A/B testing</li> <li>Contributions to open-source projects or publications in relevant conferences or journals</li> </ul> Benefits: <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> &nbsp; #LI-Remote<div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Senior Data Scientist, Ads

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> We’re seeking a talented and motivated full-time Software Engineer to join our growing team. You will work as part of the engineering team to: <ul> <li>Develop the Tailscale product, contributing to client code and backend services. The client code is a mix of C#, XAML, and Go. Prior Go expertise is not a requirement.&nbsp;</li> <li>Bring a special focus on our Windows platform, building and maintaining our Windows client using the modern WinUI/Windows App SDK stack, while contributing to common code that supports macOS, mobile, and other core client platforms.</li> </ul> Because we’re an early-stage and fully remote company, we’re looking for a motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential. <h3>Key Responsibilities</h3> <ul> <li>Work with engineers on a native Windows desktop client using Windows App SDK, WinUI, C#, XAML and Go</li> <li>Implement support for the latest Windows platform features while maintaining compatibility with a subset of older versions</li> <li>Develop and optimize product features on Windows, with a focus on UI components and platform integration</li> <li>Develop and maintain unit and integration tests using Microsoft Testing Platform v2 and xUnit</li> <li>Contribute to common, cross-platform Tailscale code</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>Four or more years of experience in software development</li> <li>Strong understanding of software development principles, capabilities, and limitations of the Windows platform</li> <li>Proficiency in C# and modern native UI frameworks (WinUI/UWP/WPF)</li> <li>Experience with general networking concepts - DNS, VPNs, IP Networking, routing, etc.</li> <li>Excellent written and verbal communication skills</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> </ul> <h3>Nice to Have</h3> <ul> <li>Experience with WinUI 3 and Windows App SDK</li> <li>Experience developing native Windows applications and services</li> <li>Familiarity with Windows networking stack and Windows Filtering Platform</li> <li>Familiarity with Windows security model, session isolation, access tokens and related concepts</li> <li>Proficiency in Go</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$191,620&mdash;$239,860 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li>Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Windows Engineer

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> If you’re passionate about solving technical issues and providing high-quality support to a diverse community of users, this is the role for you. We’re seeking a motivated Support Engineer (Tier 2) to join our growing team of support professionals. You will serve as the face of the company for teams and companies using Tailscale, handling a broad range of tickets that will help flex your technical muscles. As a Tier 2 engineer, you’ll be part of a distributed team focused on delivering excellent support to our customers and proactively solving friction by partnering with our broader CX team and Product/Eng. This role reports directly to the Support Team Lead and will play a key role in our journey. <h3>Key Responsibilities</h3> <ul> <li>Serve as the primary escalation point for technically complex tickets raised by paying customers, taking full ownership through to resolution.</li> <li>Diagnose and troubleshoot advanced Tailscale-specific issues like ACL misconfigurations, subnet routing/exit node configurations, and integration with identity providers (e.g. Okta, Azure AD).</li> <li>Manage a ticket queue with a consistent focus on SLA adherence, ensuring timely first responses and resolutions.</li> <li>Drive positive user outcomes and maintain high CSAT scores by providing clear, helpful, and accurate technical guidance.</li> <li>Balance a high volume of daily ticket replies while maintaining the technical depth required to troubleshoot complex networking issues.</li> <li>Partner cross-functionally to identify recurring friction points and advocate for improvements to the user experience.</li> <li>Own escalations of technically complex tickets from Tier 1, including those originating from free-tier users, ensuring issues beyond Tier 1's scope are resolved efficiently and thoroughly.</li> <li>Mentor and support Tier 1 colleagues through ticket reviews, escalation guidance, and documentation contributions.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>4+ years of experience in a technical support role within a SaaS company, with demonstrated experience handling escalated or enterprise-tier accounts.</li> <li>Hands-on familiarity with Tailscale or comparable networking/VPN products (i.e. WireGuard, traditional VPNs) strongly preferred.</li> <li>Display a natural tinkerer’s mindset and a deep curiosity for how things work, likely demonstrated through personal projects, homelabs, or open-source contributions.</li> <li>Strong working knowledge of networking fundamentals - TCP/IP, DNS, subnetting, firewalls, NAT traversal, and routing - with the ability to apply this knowledge to real-world troubleshooting scenarios.</li> <li>Show proficiency in troubleshooting across multiple operating systems such as macOS, Windows, Linux, and mobile platforms.</li> <li>Experience working with identity providers and SSO integrations (e.g. Okta, Google Workspace, Azure AD) as they relate to device or user authentication.</li> <li>Basic experience troubleshooting Kubernetes environments, including familiarity with pod networking, namespaces, and common CLI tools such as kubectl.</li> <li>Familiarity with log analysis and CLI-based diagnostic tools to independently investigate issues before escalating.</li> <li>Excellent written communication skills, with the ability to explain complex technical concepts with empathy and clarity.</li> <li>Familiarity with Jira and Slack to manage internal workflows and collaborate effectively across distributed teams</li> <li>Maintain a proactive approach to learning new technologies and staying current with evolving infra tools.</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$129,980&mdash;$162,140 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li>Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Customer Support Engineer

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp; Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp; .</div>See yourself at Twilio Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team. About the job Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.) Our platform is designed to support a multitude of business functions by deploying intelligent agentic solutions that automate complex workflows and deliver unprecedented user experiences. We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation. This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products. We are looking for Full-Stack Engineers who view AI as a fundamental shift in the software development lifecycle of engineering products and the delivery of beautiful, engaging user experiences.&nbsp; This is an opportunity to deliver innovative software products and solutions across every business function in the company such as Sales, Marketing, GTM, HR, Finance and Legal. Joining this team means building production grade, full-stack AI applications. You won’t just be wrapping APIs; you will be engineering the entire lifecycle of agentic applications. As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems. Responsibilities In this role, you’ll: <ul> <li>Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.</li> <li>Drive the development of sophisticated, stateful web applications. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.</li> <li>Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.</li> <li>Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.</li> <li>Mentor and elevate a team of high-performing engineers. You don’t just write great code; you foster a culture of technical excellence, helping senior and mid-level engineers level up through deep-dive code reviews and architectural workshops.</li> <li>Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.</li> <li>Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency.</li> <li>Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>Bachelor's degree in Computer Science, Engineering, or a related field.</li> <li>8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.</li> <li>Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.</li> <li>Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.</li> <li>Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.</li> <li>Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.</li> <li>Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.</li> <li>Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.</li> </ul> Desired: <ul> <li>Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.</li> <li>Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).</li> </ul> Location This role will be remote, and based in Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$160,320 - $200,400</li> <li>Target Bonus Percentage 15% (When Applicable)</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinanc

Staff Software Engineer (L4)

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> AI is moving fast and Stripe is moving fast to adopt it. But we need to make sure we do all of this safely, and for most of these tools, enterprise-grade security isn't just available off the shelf. That's where the AI security team comes in—we're responsible for building and partnering to create the right security primitives to enable Stripe to move fast safely. This is a team that works in the low-level components of our AI stack, so both infrastructure and security experience are pluses. This space is moving fast, so being comfortable with ambiguity and changes in priority is a must. This is a foundational role—you'd be the first engineer on the team. <h2>What you'll do</h2> Engineers on this team do a mixture of partnering and advising with teams building AI infrastructure and products, and building security infrastructure primitives for AI. One of our major focuses is building a security tooling layer that sits in the inference path, providing detection and protection against AI-specific threats like prompt injection, jailbreaks, and tool misuse. <h3>Responsibilities</h3> • Build security frameworks integrated with our core AI infrastructure • Design and implement defenses against AI-specific threats like prompt injection and jailbreaks • Collaborate with other engineering teams to ensure our AI infrastructure and products are built securely • Support other engineering teams in integrating security primitives • Uphold our high engineering standards and improve our codebase and processes • Design and build systems that help define the state of the art for AI security <h2>Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> • 5+ years of software development experience • Experience independently designing and developing medium-to-large projects • Experience working collaboratively across multiple engineering teams • Experience writing high-quality code in a major programming language&nbsp; • Ability to drive clear next steps when working in an ambiguous environment • Ability to think creatively and reason clearly in a complex problem domain <h3>Preferred qualifications</h3> • Experience developing, deploying, and maintaining reliable infrastructure systems • Experience in security engineering • Experience building AI agents or LLM-based systems

Backend Engineer, AI Security

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> We're hiring a Senior Backend Engineer for GitLab's<a href="https://handbook.gitlab.com/handbook/engineering/devops/plan/product-planning/"> Portfolio Experience team</a>. You'll be an experienced product engineer who incorporates user needs into feature decisions and brings full stack experience, with a current focus on backend. You'll spend as much time understanding user needs and shaping how features should work as you do building them, working directly with product, users, and open source contributors. You'll help evolve the backend architecture that powers the work items platform, which must serve millions of work items in a single user's view across tens of thousands of groups and projects. <h2>What you’ll do</h2> <ul> <li>Collaborate with product and other engineers to shape requirements, understand user needs, and break complex projects into shippable iterations.</li> <li>Design and implement backend and real-time features in the GitLab monolith, including GraphQL and RESTful APIs and subscriptions, with a focus on performance, reliability, and user impact.</li> <li>Build and evolve portfolio planning capabilities, including work item hierarchy, status rollup, and capacity planning.</li> <li>Improve PostgreSQL performance at scale through query and write optimization, indexing, denormalization, partitioning, and moving suitable workloads to Elasticsearch or ClickHouse.</li> <li>Create proofs of concept for complex work, maintain extensive automated test coverage, and support safe rollouts with feature flags and strong observability.</li> <li>Mentor engineers and open source contributors through code reviews, pairing, regular feedback, contributor issues, and hackathons.</li> <li>Participate in on-call rotations, troubleshoot production issues, contribute to root cause analysis, and improve the team's development and review processes.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience representing the user perspective while working through trade-offs with product managers, engineers, and users.</li> <li>Experience leading projects involving several engineers over multiple months and supporting others through thoughtful code reviews, feedback, hiring, career development, and mentoring.</li> <li>Full stack experience with a current backend focus, including proficiency with Ruby and Ruby on Rails and an understanding of how complex modern frontends work.</li> <li>Strong PostgreSQL skills and experience improving database performance at scale through query and write optimization, indexing, denormalization, and partitioning.</li> <li>Experience designing and evolving GraphQL and/or RESTful APIs with attention to scalability, backward compatibility, and clear contracts with frontend clients.</li> <li>Experience improving large automated test suites, including the performance and reliability of the tests themselves.</li> <li>Strong written and verbal communication skills for an asynchronous, distributed environment.</li> <li>Experience integrating artificial intelligence into development workflows. Experience building artificial intelligence-powered features or working with Elasticsearch, ClickHouse, or Python is a plus.</li> </ul> We welcome candidates with different backgrounds and transferable skills. If you're excited about this role but don't meet every qualification, we encourage you to apply. <h2>About the team</h2> We are a team of 4 - 2x Backend Engineers, 2x Frontend Engineers located across Europe and Canada. We own the work item hierarchy, including Epic, Issue, and Task relationships, and top-down planning capabilities such as status rollup and capacity planning. We work async-first in two-week iterations, with retrospectives and a weekly sync. <div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$139,200&mdash;$235,200 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty war

Senior Backend Engineer (Ruby), Plan: Portfolio Experience

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div>An overview of the role&nbsp; As a Recruiter at GitLab, you'll help teams identify, engage with, and hire talented candidates across the AMER region. You'll work closely with cross-functional partners and business stakeholders to shape recruiting strategies, manage full lifecycle hiring, and create a thoughtful candidate experience from first conversation through offer stage. This role is a strong fit for someone who enjoys balancing sourcing, stakeholder partnership, market insight, and process improvement while working in an all-remote environment. Because many of the roles supported by this position are located in AMER, the ideal candidate will also be based in the region. Please note this is a 6 month contract position.&nbsp; What you'll do <ul> <li>Collaborate with cross-functional partners and hiring teams to establish effective recruiting strategies.&nbsp;</li> <li>Engage in Full Lifecycle Recruiting, with a focus on developing a balanced candidate source mix (passive, active and referral candidates).&nbsp;</li> <li>Develop and advertise accurate job descriptions to attract a highly qualified candidate pool.&nbsp;</li> <li>Utilize talent market insights and research to influence sourcing strategy.&nbsp;</li> <li>Proactively build and use personal resources and assets to enable high quality, accurate conversations.&nbsp;</li> <li>Utilize data to develop and execute effective hiring team management strategies.&nbsp;</li> <li>Cultivate positive candidate experience by ensuring timely, thoughtful and engaging communication throughout the hiring process.&nbsp;</li> <li>Leverage a data driven approach to pipeline management by monitoring key metrics to evaluate the effectiveness of recruiting processes.&nbsp;</li> <li>Develop recommendations for course corrections by utilizing data from our ATS, candidate surveys and other feedback loops.&nbsp;</li> <li>Contribute to TA process iteration, with a focus on continuous improvement.&nbsp;</li> <li>Employ deep recruiting pipeline knowledge or experience to identify industry best practices and evaluate competitors.&nbsp;</li> <li>Promote GitLab values and culture in day-to-day work and in external-facing settings.&nbsp;</li> <li>Partner with Talent Brand to deliver engaging employer brand content and enhance networks and partnerships.&nbsp;</li> </ul> <h4>What you'll bring</h4> <ul> <li>Experience recruiting at all levels, preferably for Sales positions, including roles across Customer Success, Professional Services, Field Operations, Enablement and Ecosystems.&nbsp;</li> <li>Proven success in recruiting for positions in competitive global and remote job markets.&nbsp;</li> <li>Focused on delivering an excellent candidate experience.&nbsp;</li> <li>Ambitious, efficient and stable under tight deadlines and competing priorities.&nbsp;</li> <li>Ability to build collaborative cross-functional relationships across multiple timezones.&nbsp;</li> <li>Working knowledge using a candidate tracking system (ideally Greenhouse) and various sourcing tools (including LinkedIn Recruiter).&nbsp;</li> <li>Outstanding written and verbal communication skills.&nbsp;</li> <li>Willingness to learn and use software tools including Git and GitLab.&nbsp;</li> <li>Remote working experience in a public technology company setting is an added advantage.&nbsp;</li> </ul> The team&nbsp; The Talent Acquisition team works at the center of GitLab's growth, partnering with hiring managers and business leaders to bring exceptional talent into the company. As part of Talent Acquisition, you'll help connect candidates to a company that is helping organizations improve developer productivity, operational efficiency, and security through GitLab's intelligent orchestration platform for DevSecOps. This team values clear communication and a practical, data-informed approach to hiring. You'll join a globally distributed group that embraces collaboration, continuous learning, and the use of AI in daily workflows to improve efficiency, innovation, and impact. It's a team for people who care deeply about candidate experience, strong partnership, and helping GitLab co-create the future. Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.<div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Recruiter, Sales (Contract)

In the early 1900s, advertising pioneer Helen Lansdowne Resor helped popularize a new idea: people are more likely to pay attention to something that genuinely interests them than something that simply asks for their attention. Decades later, the channels may have changed, but the principle hasn’t, and we’re looking for someone who wants to apply that principle creatively. Mercury’s Stories team is hiring a Content Marketer to help create, distribute, and amplify exceptional content for founders and entrepreneurs — people building companies, navigating uncertainty, and trying to make better decisions every day. In this role, you’ll contribute ideas, develop distribution strategies, experiment with new formats, and help us get more value from the work we already produce. We’re looking for someone with strong creative instincts; a deep understanding of how content moves online; a love for making educational content dynamic, magnetic, and experiential; and a genuine curiosity about founders, startups, and business building. <h3>If this sounds like you...</h3> <ul> <li>A strong writer and creative thinker who enjoys turning complex topics into engaging content...</li> <li>Someone who is genuinely curious about founders, startups, business building, and the ideas that shape ambitious companies...</li> <li>A marketer who uses data and audience insights to guide decisions without losing sight of creativity and craft...</li> <li>An AI-native operator who uses new tools and workflows to increase their leverage, move efficiently, and make work truly better (not just make more things, faster)</li> <li>A curious observer of internet culture, media trends, and changing content formats, and what differentiates good from great from exceptional</li> <li>A self-directed builder who thrives in remote-first, async environments and brings momentum, clarity, and strong communication to collaborative work...</li> </ul> ...then read on. <h3>In this role, you will:</h3> <ul> <li>Create content that supports Mercury’s educational content program, strategic campaigns, and brand initiatives</li> <li>Work cross-functionally to develop and execute distribution plans that help content reach larger, highly relevant audiences</li> <li>Repurpose content across formats and channels, including social, email, video, partnerships, and emerging platforms</li> <li>Collaborate on SEO and AEO strategies without ever leaning into slop&nbsp;</li> <li>Experiment with new content formats, creative approaches, and distribution strategies</li> <li>Use performance data and audience insights to improve content effectiveness and inform future work</li> <li>Leverage AI tools and workflows to accelerate research, ideation, production, and content repurposing</li> <li>Help build repeatable systems and production processes that increase the impact and efficiency</li> </ul> <h3>You have:</h3> <ul> <li>5+ years of experience in content marketing, audience development, creator media, social media, or related fields</li> <li>Excellent writing and editing skills, with a strong bias toward execution; bonus points for video and/or audio experience and fluency&nbsp;</li> <li>Experience creating and distributing content across channels and formats</li> <li>Fluency with modern content and AI tools, and enthusiasm for adopting new technologies</li> <li>Strong judgment informed by data, audience insights, and performance signals</li> <li>A track record of operating independently, managing projects, and getting high-quality work out the door</li> <li>Your finger on the pulse of internet culture, media trends, and the evolving content landscape</li> </ul> Please submit your portfolio or work samples, as well as a short cover letter, with your application. Applications without work samples and a cover letter will not be considered. The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600</li> <li>US employees outside of the New York City, Los Angeles, Seattle or the San Francisco Bay Area: $115,700 - $130,100</li> <li>Canadian employees (any location): 121,500 CAD - 136,700 CAD</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-RQ1 &nbsp;

Content Marketer

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.&nbsp; About this team and role: The New Products organization is an innovation and entrepreneurial organization focused on launching new products and new businesses for Mozilla.&nbsp; We are looking for a Director of Product Management with the strategy and execution skills to build businesses from the ground up.&nbsp; This role sits at the intersection of gaming and the open web — you'll be defining how Mozilla enters a new market and building the business model, go-to-market strategy, and product from the ground up. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Develop a deep understanding of the PC gaming market - including ecosystems, distribution models, audience segmentation, and monetization patterns</li> <li style="font-weight: 400;">Lead the vision and strategy for a new product area, ensuring development of a high quality product with strong alignment to Mozilla’s strengths and customer value.</li> <li style="font-weight: 400;">Manage a team of design and engineering resources to create an enjoyable and user-centric product that can meet or exceed business goals&nbsp;</li> <li style="font-weight: 400;">Able to seamlessly navigate between high level strategic planning and practical implementation, translating the strategy into the roadmap and action plans for the teams&nbsp;&nbsp;</li> <li style="font-weight: 400;">Clear and articulate communication of product plans, customer value, trade-offs, and outcomes to a wide array of audiences including cross-functional partners, Mozilla Leadership, employees, and customers&nbsp;</li> <li style="font-weight: 400;">Be a thought leader in the gaming space, with a strong understanding of the market, the different audiences, and potential opportunities in the industry</li> <li style="font-weight: 400;">Define and own product metrics to evaluate performance, validate strategic decisions, and prioritize the roadmap — comfortable moving between qualitative signals and quantitative data to build conviction and communicate progress</li> <li style="font-weight: 400;">Navigate competing priorities across cross functional teams — building alignment and trust with partners while maintaining a clear point of view on what the product needs to succeed</li> </ul> What you’ll bring: <ul> <li style="font-weight: 400;">7+ years of product management experience, with a successful track record.&nbsp;&nbsp;</li> <li style="font-weight: 400;">5+ years of working in and around the video gaming industry with familiarity with PC/desktop gaming ecosystems, platforms and audiences</li> <li style="font-weight: 400;">Passion or long term interest in gaming</li> <li style="font-weight: 400;">5+ years of experience managing cross disciplined teams, with evidence of strong people leadership capabilities.&nbsp;&nbsp;</li> <li style="font-weight: 400;">Proven experience building and scaling early stage products, shaping the product based on customer and market insights, finding product market fit and driving growth&nbsp;&nbsp;</li> <li style="font-weight: 400;">Ability to define and own product metrics to prioritize roadmap and drive confidence in the product strategy&nbsp;</li> <li style="font-weight: 400;">Comfort representing the product externally via thought leadership, podcasts, conferences and other platforms</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: B #LI-REMOTE Req ID: R3172 </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Hiring Ranges:</div><div class="title">Canada Tier 1 Locations</div><div class="pay-range">$230,000&mdash;$306,000 CAD</div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range">$208,000&mdash;$277,000 CAD</div></div></div>

Director of Product, Gaming (New Products)

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: <ul> <li>Prospect into large Fortune 1000 companies while running an efficient sales process</li> <li>Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts</li> <li>Develop a deep comprehension of customer's business</li> <li>Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI</li> <li>Handle existing customer expectations while expanding reach and depth into assigned territory</li> <li>Demonstrate resourcefulness when faced with challenges that defy easy solution</li> <li>Have intuitive sense of necessary steps to close business and gain customer validation</li> <li>Identify robust set of business drivers behind all opportunities</li> <li>Ensure high forecasting accuracy and consistency</li> </ul> Who You Are:&nbsp; <ul> <li>Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)</li> <li>Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+</li> <li>Able to demonstrate methodology to prospect and build pipeline on your own</li> <li>Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)</li> <li>Experienced in selling into large Fortune 1000 companies with the ability to win new logos</li> <li>Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs</li> </ul> Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth:&nbsp; <ul> <li>High income earning opportunities based on self performance</li> <li>New hire stock equity (RSU) and employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing&nbsp;</li> <li>Sales training in MEDDIC and Command of the Message&nbsp;</li> <li>Intra-departmental mentor and buddy program for in-house networking&nbsp;</li> <li>An inclusive company culture, opportunity to join our Community Guilds</li> <li>Generous and competitive medical benefits package</li> <li>Retirement savings match</li> <li>Pet adoption and insurance program</li> </ul> Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote<div class="content-conclusion"><hr> About Datadog:&nbsp; Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a> <hr> Equal Opportunity at Datadog: Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference.&nbsp; Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications.&nbsp; Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s&nbsp;<a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</div>

Strategic Account Executive

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s People Analytics &amp; Research (PAR) team delivers trusted insights that help leaders make better, faster decisions and create an environment where every employee can do the best work of their career. Embedded within People Services Delivery, we partner across the People org and the business to build the data infrastructure, dashboards, analytical frameworks and research that power workforce planning, organizational health, and strategic HR initiatives for all Instacart employees. In addition, our mission is to bring these insights to life through close partnerships with partner teams across Instacart.&nbsp; We’re hiring a Senior People Data Scientist (L5) to serve as an enterprise‑wide people analytics thought partner—blending data engineering, analytics, consulting, and data product ownership. You will own complex, multi‑quarter analytical workstreams, shape company‑level people metrics, and help leaders at all levels use data to make better, more equitable decisions about our workforce. This is a high‑visibility IC role with significant exposure to senior HR and business leaders, ideal for someone who is equally comfortable in Snowflake, extracting insights from employee data, executive‑level storytelling, and in shaping how HR and business leaders across Instacart use data at scale.&nbsp; <h2>About the Job</h2> <ul> <li>Help to evolve the enterprise people analytics agenda across key domains (e.g., organizational health, performance, hiring), including cross functional partnerships to align metrics to Instacart’s priorities and providing insights which help solve our more complex people problems.</li> <li>Contribute to high‑stakes, enterprise‑wide projects, such as:</li> <ul> <li>Drivers of retention across functions</li> <li>Implementation and analysis of people surveys across Instacart</li> <li>Organizational Health and design metrics</li> <li>Engagement survey insights and action effectiveness</li> <li>Implementation of AI in analysis workflows</li> </ul> <li>Design and mature self‑serve people data products (dashboards, standardized views, metric layers) that scale across HR and the business—standardizing definitions, partnering with People Tech and Finance on data architecture, and driving adoption through enablement and training.</li> <li>Own Data Warehousing and Data Architecture design decisions spanning across data ingestion, ETL/ELTs through BI Tools and LLMs.</li> <li>Bring analytical rigor to enterprise People programs (e.g., performance cycles, comp reviews, workforce planning, AES) by defining success metrics, segmenting impact, and recommending changes based on evidence and HRBP‑style judgment about feasibility and change management.</li> <li>Apply and interpret advanced methods where needed, such as predictive attrition models, cohort/survival analysis, and simple causal frameworks to evaluate program effectiveness, while keeping methods transparent and explainable to HR and business audiences.</li> <li>Serve as a partner to HRBPs, People leaders, and analysts on data literacy, metric interpretation, and responsible use of HR data. Contribute meaningfully to the team’s move from ad hoc requests to thought partnership and guidance on the appropriate use of people data for decision making.</li> <li>Champion data governance, privacy, and role‑based access across Workday, Snowflake, BI tools, and Qualtrics, partnering with People Tech and vendors to ensure HR data is accurate, secure, and fit for sensitive people decisions.</li> <li>Contribute to PAR’s roadmap, operating model, and culture—refining intake and prioritization, setting bar‑raising standards for analysis and storytelling.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of experience in analytics, data science, business intelligence, or a closely related field, with at least 2–3+ years in People Analytics / HR data (HCM, recruiting, comp, retention, DEI, engagement, or workforce planning).</li> <li>Experience designing and maintaining executive‑facing dashboards and data products in a BI tool (e.g., OneModel, Tableau, Looker), including metric design, documentation, and stakeholder enablement/training.</li> <li>Advanced proficiency in SQL and experience with a modern cloud data warehouse such as Snowflake, including working with large, complex datasets, performance‑tuned queries, building data pipelines, and developing analytics-ready models.</li> <li>Demonstrated ability to translate complex analytical findings into clear stories and actionable insights for HR/business leaders, including writing talking points and delivering live presentations.</li> <li>Demonstrated expertise in multivariate analysis, including the design and interpretation of regression models, comparison testing, and natural language processing techniques applied to large-scale text data.&nbsp;</li> <li>Strong foundation in research methodology and psychometrics, with the ability to design, validate, and interpret survey instruments and other qualitative measures with rigor.</li> <li>Experience handling sensitive HR data with strong judgment around privacy, security, and role‑based access controls.</li> <li>Bachelor’s degree in a quantitative or relevant field (e.g., Statistics, Economics, Data Science, Industrial/Organizational Psychology, Computer Science) or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in People Analytics or Workforce Analytics teams that moved a function from ad‑hoc reporting to scalable, self‑serve analytics (e.g., standard dashboards, templates, data education programs).</li> <li>Depth with Workday, Greenhouse, OneModel, Qualtrics, or similar tools, including how data flows between systems and how to design analytics‑ready data structures.</li> <li>Experience designing and analyzing employee survey programs (engagement, lifecycle surveys, program evaluation, pulsing), including segmentation and action‑planning support for HRBPs and leaders.</li> <li>Background operating in a fast‑paced, high‑growth, or public‑company environment with multiple senior stakeholders and competing priorities.</li> <li>Demonstrated influence in cross‑functional settings, partnering with HRBPs, Total Rewards, Recruiting, Finance, and People Tech to land complex initiatives with both technical and change‑management components.</li> <li>Availability to work West Coast hours (PT) strongly preferred</li> </ul> Masters degree in a quantitative or relevant field (e.g., Statistics, Economics, Data Science, Industrial/Organizational Psychology, Computer Science) or equivalent practical experience. &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$161,000&mdash;$170,000 CAD</div></div></div>

Senior People Data Scientist

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s Strategic Finance team partners closely with leaders across the business to drive clarity, rigor, and results. Within this group, the Retailer Pod supports our retailer partnerships by shaping deal strategy, building robust financial models, and guiding decisions that help Instacart and our partners grow together. &nbsp; We are seeking a Senior Financial Analyst to accelerate retailer deal flow and portfolio performance. You will join a high-impact, collaborative pod within Strategic Finance, working daily with Retail Partnerships, Deal Desk, Legal, Revenue Operations, Data Science, and Accounting. In this role, you’ll own end-to-end financial analysis for complex commercial deals, build scalable forecasting frameworks, and present actionable insights that influence decisions at the highest levels. &nbsp; This is an opportunity to roll up your sleeves in a fast-paced, evolving environment, bring structure to ambiguity, and make a visible impact on Instacart’s growth. You’ll help us go far together by pairing analytical depth with crisp storytelling that moves the business forward. <h2>About the Job</h2> <ul> <li>Own end-to-end financial modeling for retailer partnerships, including pricing strategies, incentive structures, unit economics, and ROI analyses with scenario and sensitivity testing.</li> <li>Partner with Retail Partnerships and Deal Desk to translate strategy into clear financial outcomes; support negotiations with data-driven recommendations and crisp trade-off frameworks.</li> <li>Build and maintain driver-based forecasts for a portfolio of retailer deals; establish KPIs, track performance vs. plan, and surface insights that improve margin and payback.</li> <li>Design and standardize scalable templates, playbooks, and dashboards that streamline diligence, approval, and post-close performance management.</li> <li>Create executive-ready materials—models, memos, and presentations—that distill complex analyses into clear narratives and decisions.</li> <li>Collaborate cross-functionally with Data Science, Accounting, Revenue Operations, and Legal to ensure operational feasibility, policy alignment, and accurate financial treatment.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>4+ years of experience in Strategic Finance, FP&amp;A, Investment Banking, Private Equity, or Management Consulting supporting commercial deals or growth initiatives in technology, e-commerce, marketplace, logistics, or retail.</li> <li>Bachelor’s degree in Finance, Economics, Accounting, Business, a related quantitative field, or equivalent practical experience.</li> <li>Advanced financial modeling skills in Excel/Google Sheets, including driver-based models, cohort and retention analysis, and scenario/sensitivity analysis.</li> <li>Proficiency in SQL for self-serve analysis and experience with a BI tool (e.g., Looker or Tableau).</li> <li>Demonstrated experience evaluating or structuring commercial partnerships or contracts (pricing, unit economics, and ROI modeling) and presenting recommendations to senior stakeholders.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with marketplace or retailer/CPG partnerships and multi-sided platform economics.</li> <li>Hands-on collaboration with Sales/Partnerships and Legal on deal terms (e.g., volume commitments, incentives, performance SLAs).</li> <li>Familiarity with revenue recognition concepts (e.g., ASC 606) and how contract structures impact financial treatment.</li> <li>Experience building dashboards in Looker/Tableau and automating workflows with SQL or Python.</li> <li>MBA, CFA, or CPA.</li> </ul> &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$126,000&mdash;$133,000 CAD</div></div></div>

Senior Financial Analyst, Retailer

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>OVERVIEW As we continue our rapid growth, we are looking to grow our Local Independent Grocery team within Strategic Partnerships. We are hiring a Sales Development Representative to identify, contact, and qualify independent retailers as potential partners for Instacart, as well as close small business opportunities.The Sales Development Representative will play a critical role in managing leads through the pipeline by setting meetings, following up with prospects, and driving progress toward partnership goals. We are seeking someone with excellent communication skills, a strong work ethic, and a proven track record of success in sales or business development. If you are a self-motivated individual with a passion for building impactful partnerships and supporting the success of independent retailers, we encourage you to apply. About the Team: The Sales Development Representative (SDR) team is focused on engaging independent retailers and setting meetings to help them explore the opportunities available on the Instacart Marketplace. By building strong relationships and identifying retailers ready to grow their online presence, SDRs play a vital role in connecting businesses to Instacart’s platform. Whether working with grocery, alcohol, or other retail businesses, the team is dedicated to helping retailers expand their reach and meet the needs of their customers through Instacart’s ecosystem. &nbsp; ABOUT THE JOB <ul> <li>Prospect and engage independent retailers to join the Instacart Marketplace.</li> <li>Opportunity to manage the end-to-end sales cycle for small opportunities</li> <li>Use cold calls and emails to identify new opportunities, drive value, and establish meaningful relationships with local retailers.</li> <li>Strong problem-solving, solution mapping and negotiation skills</li> <li>Time management and organizational skills with the ability to prioritize a strong go to market strategy&nbsp;</li> <li>Work independently while collaborating with the team to achieve individual and team objectives.</li> <li>Flexibility and adaptability to change</li> <li>A strong desire to learn and grow in the sales field</li> <li>strong verbal and written communication skills to effectively engage retailers and convey Instacart’s value proposition.</li> <li>Developing sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to independent retailers</li> </ul> &nbsp; ABOUT YOU Minimum Qualifications <ul> <li>Previous experience in a sales or business development role&nbsp;</li> <li>Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.</li> <li>Proven track record of meeting or exceeding sales targets and KPIs.</li> <li>Excellent organizational and project management skills.</li> <li>Detail-oriented with a focus on accuracy and quality.</li> <li>Ability to adapt to a fast-paced and dynamic environment.</li> </ul> Preferred Qualifications <ul> <li>Strong knowledge of the grocery industry, including market trends and operational challenges.&nbsp;</li> <li>Experience selling SaaS solutions to drive retailer success is a plus.</li> <li>Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$30.77&mdash;$32.45 CAD</div></div></div>

Sales Development Representative II, Local Independent Grocery - Toronto

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h1>Overview</h1> About the Role - As a Knowledge Strategist Team Lead, Governance at Instacart, you will lead the Governance group within the Knowledge Strategy team. You will establish and maintain content standards for readability and AI retrieval, own the team's auditing function, and spearhead high-impact internal projects that advance our knowledge infrastructure. You will directly manage 2+ Knowledge Strategists and serve as the team's primary owner of triage, prioritization, and deadline accountability. This role demands both strategic vision and operational precision. You will be equally comfortable defining a governance framework and rolling up your sleeves to see it through — with deep expertise in how structured knowledge powers contact center AI tools. You are a team leader: mentoring your pod, influencing cross-functional partners, and keeping quality high in a fast-paced environment. About the Team - The Instacart Customer Experience Process Improvement &amp; Content Operations (PICO) team harnesses our collective expertise to create world-class customer support experiences that foster loyalty, solve problems efficiently, and support the continuous evolution of our business. PICO encompasses knowledge strategy, content operations, project management, continuous improvement analytics, and learning and development. Each subteam has a unique and critical role to play in supporting our end users and specialists, and cross-functional collaboration is critical to our success. The Knowledge Strategy team is vital for maintaining the integrity and accessibility of company information for our Customer Experience support team. We play a direct role in Instacart's success by managing and optimizing how knowledge is shared and utilized across the company, fostering a culture of transparency and informed decision-making. We support product launches, continuous improvement efforts, and regulatory requirements by ensuring we have the right strategy, plans, and metrics in place to provide a high-quality experience for our customers, shoppers, retailers, and CX specialists. &nbsp; <h1>About the Job</h1> In this role, you will focus on elevating the quality, consistency, and AI-readiness of Instacart's CX knowledge base. You will: &nbsp; <ul> <li>Own governance and content standards: Define and maintain standards for readability, structure, and AI retrieval compatibility across the knowledge base. Establish guidelines and ensure adherence through regular auditing cycles.</li> <li>Lead auditing and quality assurance: Oversee regular audits of the knowledge base, identify gaps and inconsistencies, and drive remediation. Maintain a culture of accuracy and continuous improvement within the pod.</li> <li>Lead strategic internal projects: Spearhead high-impact projects such as migrating workflows across platforms and optimizing knowledge architecture for AI tools like Sierra and Genesys Copilot.</li> <li>Report knowledge metrics and drive continuous improvement: Track and report on knowledge health metrics. Identify trends, surface insights, and lead continuous improvement initiatives grounded in data.</li> <li>Lead and develop your team: Directly manage a small team of Knowledge Strategists. Provide coaching, mentorship, clear direction, and regular feedback to build a high-performing team. You’ll operate as a player-coach, executing work yourself as needed.</li> <li>Collaborate cross-functionally: Act as the primary Knowledge representative for governance-related work with Product, Engineering, Legal, TechGov, and CX stakeholders. Influence standards and tooling decisions that affect the broader knowledge ecosystem.</li> <li>Pioneer AI and automation adoption: Lead adoption of AI-driven tools to enhance content quality, retrieval accuracy, and governance efficiency at scale.</li> </ul> &nbsp; <h1>About You</h1> Minimum Qualifications <ul> <li>Experience &amp; Context: 4+ years of experience in knowledge strategy within a high-volume customer support organization.</li> <li>Strategic Process Optimization: Proven ability to identify, articulate, and resolve end-to-end operational inefficiencies, driving practical and scalable optimization with limited supervision.</li> <li>Systems &amp; Tools:&nbsp;Robust, hands-on understanding of contact center and CRM systems (e.g., Salesforce, Genesys).</li> <li>Data-Driven Focus:&nbsp;Advanced ability to interpret and leverage CX metrics (e.g., AHT, FCR) and content metrics (readability, deflection rates) to identify and implement improvements.</li> <li>Communication &amp; Advocacy: Exceptional written and verbal communication skills, including the ability to translate complex technical processes into clear, accessible documentation for diverse audiences and advocate effectively for the end-user experience across cross-functional teams (Product, Engineering, Legal). Ability to present complex scenarios to executive-level audiences.</li> <li>Automation &amp; AI: Experience leveraging AI/automation tools to streamline workflows and generate high-quality content.</li> <li>People Lead: Demonstrated ability to lead, mentor, and develop individual contributors.&nbsp;</li> </ul> &nbsp; Preferred Qualifications <ul> <li>4+ years of experience in a tech or startup environment.</li> <li>Advanced proficiency in using AI tools to automate processes and generate/review content.</li> <li>Experience leading transformational knowledge projects.</li> <li>Intermediate proficiency in SQL to query databases and modify dashboards.</li> <li>Advanced understanding of change management best practices, to identify optimal approaches to communicate and scale changes to a large user base.</li> <li>Deep familiarity with Shopper, Customer, and Retailer contact journeys.</li> <li>Experience with structured content authoring and AI knowledge retrieval optimization (e.g., for chatbot or copilot surfaces).</li> <li>Experience managing knowledge infrastructure migrations across platforms.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$100,000&mdash;$105,500 CAD</div></div></div>

Knowledge Strategist Team Lead, Governance

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As the AI Engagement Manager, you are the operational backbone of the engagement — the person who makes complex, multi-stakeholder AI engagements actually move. This is an orchestration role, not a commercial one; success is measured by getting partners to value, not by signings or P&amp;L. You own the partner relationship from discovery through workflow adoption, hold the team accountable to delivery, and serve as the primary bridge between field execution and R&amp;D — all while managing multiple engagements simultaneously in an environment where the playbook is still being written. About the Job&nbsp; <ul> <li>Own the full AI engagement arc. From first discovery through sustained workflow adoption — serving as the external partner's single point of contact across every phase while driving scope, timelines, milestones, and escalations and keeping cross-functional workstreams aligned and moving. There is no "launch and hand off" in this model.</li> <li>Drive requirements and delivery precision. Shape engagement structure, align on objectives, translate partner needs into a clear execution plan, and track against it with rigor. Surface risks early and keep stakeholders — partner and internal — ahead of problems, not behind them.</li> <li>Champion continuous quality. In AI engagements there's no single gate — value is proven iteratively. You oversee the testing and feedback loops that ensure the platform is performing against real partner workflows, track adoption progress, and stay on top of the change management work that determines whether a deployment becomes a lasting behavior change.</li> <li>Hold the R&amp;D feedback loop. You are accountable for ensuring field learnings flow back to R&amp;D and that R&amp;D delivers on agreed roadmap commitments. When either side of the loop breaks down, you own the escalation.</li> <li>Build playbooks. Identify reusable patterns across engagements and turn them into scalable delivery frameworks the whole pod can use. We are early; what you build now will become the foundation for how this team operates at scale.</li> <li>Own engagement economics. Track the full cost structure of every active engagement — resource allocation across the pod, time spent per workstream, and cost card inputs — and maintain a running view of cost-to-deliver across the portfolio. Surface cost/benefit signals to inform prioritization and go/no-go decisions on new engagements. As the pod scales, your cost data becomes the foundation for delivery efficiency benchmarks.</li> <li>This is a field-first role. Travel is part of the job — expect to be on-site at partner locations during key engagement phases, with travel that could reach 50%+ at peak. Presence matters in this model.</li> </ul> About You Minimum Qualifications <ul> <li>8+ years in technical project management, enterprise engagement management, or a related field — with a track record of delivering complex, multi-stakeholder technical programs end to end to external enterprise clientele.&nbsp;</li> <li>Demonstrated experience managing programs across the full software development lifecycle — from requirements definition and scoping through build, test, and launch — including the ability to identify and manage risk, develop detailed work plans, and allocate resources across concurrent workstreams.</li> <li>Technical fluency sufficient to hold credible conversations with partner engineering teams, understand AI/ML implementations and integration dependencies, and manage technically complex delivery workstreams without being the technical expert in the room.</li> <li>Experience building and maintaining engagement cost models — tracking resource utilization, time allocation, and cost inputs across concurrent programs and translating those into cost/benefit analysis that informs business and deal-level decisions.</li> <li>Exceptional communication, organizational, and time management skills, paired with a sharp attention to both details and overarching project objectives. An expert in facilitating highly productive internal and external meetings - and creating assets and processes which drive project clarity at every step.</li> <li>Comfort operating in ambiguous, fast-moving environments where structure doesn't yet exist.</li> <li>Proficiency across program management tools (Jira, Asana, Smartsheet), collaboration and documentation platforms (Confluence, Google Workspace), and executive-level presentation tools (PowerPoint, Google Slides).&nbsp;</li> <li>Bachelor's degree in Technology, Engineering, Business, or related field, or equivalent practical experience.</li> <li>Willingness to travel ~50% within North America.</li> </ul> &nbsp; Preferred Qualifications <ul> <li>Experience managing AI, data platform, or systems integration deployments at enterprise scale.</li> <li>Background in retail tech, e-commerce, operations, or CPG.</li> <li>Experience working at the intersection of engineering, product, and commercial teams.</li> <li>Familiarity with agentic AI platforms, LLM APIs, or RAG-based systems — enough to be conversant with partners and contextualize where Instacart's platform fits.</li> <li>Familiarity with CRM tools (Salesforce), BI and reporting platforms (Tableau, Looker, Power BI), and workshop facilitation tools (Miro, Lucidspark) — enough to stay aligned with pipeline, interpret engagement metrics, and run a working session when needed.</li> <li>PMP or equivalent program management credentials.</li> <li>Prior work in a forward-deployed, embedded, or startup environment.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$185,000&mdash;$195,000 CAD</div></div></div>

AI Engagement Manager 

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics, and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments—from startups to the largest enterprises. <h2>What you'll do</h2> As a Paid Digital Marketing Manager, you'll be a key driver of paid digital marketing efforts supporting our inbound funnel, driving demand, and engaging key segments of users—designing, implementing, and optimizing scaled digital campaigns. You'll help create an uncommonly great paid program at Stripe through a relentless focus on user experience and channel optimization. In the role, you'll be the go-to expert on paid digital to support multiple segments and collaborate with a cross-functional team to deliver on marketing goals for those segments. <h3>Responsibilities</h3> <ul> <li>Drive ideation, strategy, and execution of scaled paid campaigns to generate and accelerate sales pipeline and overall company revenue. Develop and manage testing agenda and media plans for the program.</li> <li>Drive growth across key metrics (Suspects, MQLs, SQOs, Signups, Go-lives, pipeline, revenue)—measure success, optimize against targets, and report on performance on a recurring cadence.</li> <li>Support Stripe in building and optimizing our paid program using knowledge of our users, how they use our products and data. You'll partner with various internal stakeholders including campaigns, design, marketing operations, product marketing, analytics and insights, and regional teams to create a best-in-class paid program.</li> <li>Report up and out on campaign performance to ensure relevant stakeholders have visibility into program performance and roadmap.</li> <li>Partner with relevant stakeholders on audience management and ensure we're reaching the right users.</li> <li>Lead in analyzing the effectiveness of paid campaigns, shifting spend to deliver more value.</li> <li>Proactively identify areas of weakness in the paid program and flag these as requiring improvement—and then create a plan to remedy them.</li> </ul> <h2>Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> <ul> <li>7+ years of work experience</li> <li>5+ years of paid digital experience, preferably in paid social, display, and direct response</li> <li>2+ years of B2B marketing experience</li> <li>Deep knowledge of the digital marketing landscape and best practices (targeting, ad formats, privacy laws) and growth marketing concepts (attribution, incrementality)</li> <li>Experience articulating requirements to analytics, campaigns, sales strategy and ops, and marketing leadership</li> <li>Self-starter with the ability to drive both strategic and tactical workstreams forward with minimal oversight</li> <li>Strong problem-solving skills and ability to analyze trends and decipher actionable insights from data</li> <li>Experience driving experimentation roadmaps to continuously optimize and improve campaigns</li> <li>User-first sensibility</li> <li>Excellent written and verbal communication skills</li> <li>Demonstrated ability to collaborate cross-functionally across teams, including those that are not expert in paid media</li> </ul> <h3>Preferred qualifications</h3> <ul> <li>10+ years of work experience</li> <li>7+ years of paid digital experience, preferably in paid social, display, and direct response</li> <li>5+ years of B2B marketing experience, preferably with ABM experience</li> <li>Experience with Marketo or Salesforce</li> <li>Experience driving demand for sales teams and familiarity with sales concepts, processes, and metrics</li> </ul>

Enterprise Paid Digital Marketing Manager

<h2 class="p1">Role Description</h2> Dropbox is seeking a Head of Scaled Sales to build and lead our sales-assisted growth motion from the ground up. This is a foundational leadership role for an entrepreneurial builder who is energized by creating a new motion from 0 to 100 and pairing product-led growth with the right sales touch to accelerate conversion, expansion, and efficiency. This leader will design the segmentation, coverage, and experimentation systems that determine when, where, and how sales engages self-serve customers, while partnering closely with marketing, data science, and sales analytics to turn signals into action. The right candidate will bring a strong operator mindset, deep fluency in PLG and hybrid GTM models, and a clear point of view on how to balance AI and human judgment to improve outcomes at scale. <h2 class="p1">Responsibilities</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Build a self-serve segmentation model that identifies the right customers for the right sales motion, maximizing cost efficiency, conversion, and speed through the funnel.</li> <li>Design and implement a highly efficient coverage model that introduces sales engagement at the optimal point in the customer journey.</li> <li>Partner closely with data science and sales analytics to develop and operationalize a data-driven targeting strategy.</li> <li>Work cross-functionally with marketing to deliver targeted campaigns to the right customers at the right time with the right message, improving take rates and product expansion.</li> <li>Define how AI should be deployed across the scaled sales motion to improve productivity and business outcomes, while making sound decisions about where human engagement adds the most value.</li> <li>Build and run a strong experimentation framework that enables rapid testing, learning, and iteration across segmentation, outreach, coverage, and conversion strategies.</li> <li>Establish clear operating rhythms, performance metrics, and diagnostic frameworks to understand business drivers and inform resourcing and investment decisions.</li> <li>Lead execution with a strong bias for action, using data to continuously improve funnel performance and scale a repeatable sales-assisted PLG motion.</li> </ul> <h2 class="p1">Requirements</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>10+ years of experience in SaaS sales, revenue strategy, growth, or go-to-market leadership, including experience in scaled, high-velocity, or hybrid PLG and sales-assisted environments.</li> <li>Proven track record designing or scaling segmentation, coverage, or targeting models that improved conversion, efficiency, or expansion outcomes.</li> <li>Experience partnering closely with analytics, data science, marketing, and sales operations teams to translate insights into GTM execution.</li> <li>Strong analytical fluency with the ability to define success metrics, inspect performance, identify root causes, and make data-driven decisions.</li> <li>Demonstrated success building new programs, motions, or teams from the ground up in ambiguous, fast-changing environments.</li> <li>Experience designing and evaluating experimentation frameworks to test GTM hypotheses and improve business performance over time.</li> <li>Strong executive communication and cross-functional influence skills, with the ability to align stakeholders around new ways of working.</li> </ul> <div> <h2>Preferred Qualifications</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Experience building or leading a PLG-assist or sales-assisted growth motion in a multi-product SaaS company.</li> <li>Experience applying AI or automation to improve sales productivity, targeting precision, or customer engagement outcomes.</li> <li>Background in both strategy and execution, with comfort moving between high-level GTM design and hands-on operational problem solving.</li> <li>Familiarity with customer lifecycle marketing, product signals, and expansion motions within self-serve or managed funnels.</li> <li>Experience in environments undergoing GTM transformation, including introducing new motions, redefining ownership boundaries, or building new operating models.</li> </ul> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2> </div>

Director, Head of Scaled Sales

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div>An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across our Infrastructure Platforms department. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. <ul> <li>Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction.</li> <li>Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering source code, system architecture, and incident review.</li> <li>Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on.</li> <li>Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab.</li> <li>Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams.</li> </ul> After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. What level am I? We calibrate your level during the process, but here is roughly what each looks like so you know where you might land. Intermediate <ul> <li>You make meaningful contributions to reliability, automation, and operational efficiency, working independently within a scoped area</li> <li>You diagnose issues on your own, understand system dependencies, and can explain the tradeoffs you made</li> <li>You prioritize well, break work into manageable steps, and use automation to reduce toil</li> <li>You document your work clearly and keep yourself moving without needing check-ins</li> </ul> Senior <ul> <li>You drive reliability improvements across multiple projects or services and prioritize them based on real system needs</li> <li>You lead investigations, anticipate cascading failures, and coordinate incident response</li> <li>You own delivery end to end, unblock others, and improve the patterns your team works by</li> <li>You communicate complex ideas clearly, influence how work gets done, and enable coordination across teams</li> </ul> Staff <ul> <li>You shape reliability strategy across teams and services and define patterns that others reuse</li> <li>You introduce prevention strategies, identify systemic weaknesses, and influence incident response practices beyond your immediate area</li> <li>You design execution and automation approaches that work at organizational scale</li> <li>You connect reliability work to platform and business needs</li> </ul> Senior Staff <ul> <li>You set technical direction for reliability across a sub-department, not just a team</li> <li>You drive the hardest, most ambiguous systems problems and establish standards and guardrails that multiple teams adopt</li> <li>You mentor Staff and Senior engineers</li> <li>You align reliability strategy with long-range platform direction and represent Infrastructure's interests across the wider Engineering organization</li> </ul> What you'll do <ul> <li>Keep user-facing services and production systems reliable, scalable, and efficient</li> <li>Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows</li> <li>Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling</li> <li>Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps</li> <li>Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately</li> <li>Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages</li> <li>Take part in incident response and post-incident reviews, turning learnings into changes in automation and process</li> <li>Document runbooks, architecture decisions, and reviews so your findings become repeatable practices</li> </ul> What you'll bring <ul> <li>Experience keeping production systems reliable, combining an operations mindset with real software engineering practice</li> <li>Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch</li> <li>The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes</li> <li>Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level</li> <li>Hands-on experience with at least one major cloud provider (GCP or AWS)</li> <li>Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions</li> <li>Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure</li> <li>Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment</li> <li>A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work</li> <li>Alignment with GitLab's values and a commitment to working in accordance with them</li> </ul> About the team <a href="https://handbook.gitlab.com/handbook/engineering/infrastructure-platforms/">Infrastructure Platforms</a> is responsible for the availability, reliability, performance, and scalability of GitLab's user-facing services, most notably GitLab.com. The department spans sub-departments including Production Engineering and Dedicated, and the teams within them own everything from the production fleet and networking platform to observability, incident response, and our single-tenant Dedicated offering. We are a globally distributed, all-remote group that works asynchronously, favors automation over toil, and closes the loop with monitoring and metrics to drive accountability. For more on how we work, see the <a href="https://job-boards.greenhouse.io/gitlab/jobs/INSERT_URL_HERE">Infrastructure Handbook Page</a>. &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equ

Site Reliability Engineer, Intermediate to Senior Staff — Infrastructure Platforms

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An Overview of This Role</h2> You'll be at the forefront of shaping the future of AI-powered developer tools at GitLab. As a Senior Product Designer on the AI Product Design team, you'll help build the next generation of intelligent software development experiences, bringing rigorous design craft to some of the hardest interaction problems in the industry. You'll own the design process end-to-end: from ambiguous early exploration through to polished, shipped experiences. You'll design intuitive interfaces for AI agents, create seamless chat experiences for developers, and establish design patterns that make advanced AI capabilities feel natural and accessible, iterating continuously as the product and technology evolve together. Some examples of our projects: <ul> <li>Duo Workflow (AI agents across the SDLC)</li> <li>Duo Chat (AI-powered DevSecOps assistant)</li> <li>AI-powered code suggestions and review tools</li> </ul> <h2>What You'll Do</h2> <ul> <li>Own the design process – Drive end-to-end design across GitLab's AI suite, from early exploration to polished execution. Create flows, wireframes, prototypes, and high-fidelity designs that reflect strong craft and clear thinking. Know when AI is the right solution versus a traditional approach.</li> <li>Ship and iterate – Break complex AI experiences into releases that fit GitLab's cadence without sacrificing quality. Define success criteria upfront, use evidence to drive decisions, and work closely with PM, Engineering, and Technical Writing to get things over the line.</li> <li>Set the craft bar – Set quality standards through strong visual and interaction design, and provide constructive feedback that raises the level of work around you.&nbsp;</li> <li>Define strategic direction – Bring validated user evidence and a strong point of view to roadmap discussions before direction is set. Use journey maps, storyboards, and design explorations to connect day-to-day work to a longer-term vision.</li> <li>Enable the broader team – Help designers across the product understand and apply AI capabilities effectively in their own areas. Contribute AI-specific patterns to Pajamas Design System that others can build on, and share knowledge that raises the design quality of AI experiences across GitLab.</li> <li>Mentor and grow – Guide other designers in developing their skills, participate in hiring by interviewing candidates and evaluating portfolios, and share what you know generously.</li> </ul> <h2>What You'll Bring</h2> <ul> <li>A strong portfolio showing how you think and iterate, not just what shipped, ideally including AI/ML products, agentic workflows, or natural language interfaces where user control, transparency, and trust were key considerations.</li> <li>Experience designing for AI workflows. You understand the unique challenges of multi-step, agentic, or automated processes and how to design for them effectively.</li> <li>A high bar for craft. You care deeply about the details of interaction and visual design, and help others raise their standards too.</li> <li>Experience conducting research and translating findings into clear, well-reasoned design decisions.</li> <li>Proven ability to work iteratively in agile product development, balancing speed with quality and making smart tradeoffs without losing sight of the longer-term vision.</li> <li>Experience designing in complex enterprise contexts, with working knowledge of Git, HTML/CSS, accessibility best practices, and design systems.</li> <li>Excellent communication skills. You can simplify complexity, articulate design rationale clearly, and bring people along through your process.</li> </ul> <h2>About the Team</h2> The AI Product Design team is part of GitLab's broader UX organization, focused exclusively on creating exceptional experiences for AI-powered features across our DevSecOps platform. Our designers partner closely with AI Product Management and Engineering, as well as collaborators from across the entire product, from code creation to security scanning. The team faces fascinating challenges: How do you design collaboration between developers and AI agents? What does trust look like in AI-assisted code review? How do you make complex AI capabilities discoverable without overwhelming users? We're pioneering design patterns that the entire industry watches and learns from. The broader UX team values collaboration, iteration, and user empathy. Check out our <a href="https://handbook.gitlab.com/handbook/product/ux/product-design/">Product Design</a> page to learn more.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$140,000&mdash;$200,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy:

Senior Product Designer, AI

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><div class="c-message_actions__container c-message__actions"> <h2>An overview of this role</h2> As a Principal Product Manager, you will shape a critical part of GitLab's AI product direction by helping customers run advanced AI capabilities in environments that match their infrastructure, security, and deployment needs. This role is focused on custom models and self-hosted AI experiences, where product decisions need to balance model choice, agent-based workflows, platform usability, and operational realities like configuration, infrastructure, and hardware. You will report into product leadership and play a key role in defining strategy, partnering across engineering and design, and helping the team deliver a strong transition and roadmap during an important period of growth for GitLab AI. In your first year, you'll be expected to bring clarity to the product area, guide execution on high-impact work, and help GitLab build a more flexible and effective AI offering for customers who need self-managed options. <h2>What you’ll do</h2> <ul> <li>Lead product strategy and roadmap definition for custom models and self-hosted AI capabilities within GitLab.</li> <li>Drive discovery, prioritization, and delivery for features that support model flexibility, self-managed deployments, and AI agent orchestration use cases.</li> <li>Collaborate closely with engineering, design, and other product leaders to turn complex customer and technical needs into clear product direction.</li> <li>Define product requirements that account for infrastructure, configuration, deployment, and hardware considerations in self-hosted environments.</li> <li>Partner with internal stakeholders across GitLab AI initiatives to ensure this product area fits into the broader platform strategy.</li> <li>Guide tradeoff decisions with a strong focus on customer value, technical feasibility, and long-term platform quality.</li> <li>Support knowledge transfer and continuity as the team grows and evolves, helping new work move forward with context and clarity.</li> <li>Communicate plans, decisions, and priorities in a transparent way that helps distributed teams execute asynchronously.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience owning product strategy for technical platform, infrastructure, or AI-driven products.</li> <li>Knowledge of AI model ecosystems, including custom model options, open models, or open weight models, and the product decisions involved in supporting them.</li> <li>Familiarity with self-hosted or self-managed software and the operational needs of customers running software in their own environments.</li> <li>Ability to work effectively with engineers on topics such as configuration, infrastructure, deployment patterns, and hardware-related constraints.</li> <li>Experience leading complex product work with multiple stakeholders and making clear decisions in areas with technical ambiguity.</li> <li>Skill in written and verbal communication, with the ability to explain product direction clearly in a distributed, asynchronous environment.</li> <li>Judgment to operate at principal scope, with ownership across strategy, execution, and cross-functional alignment.</li> <li>Openness to bringing transferable experience from adjacent areas such as DevSecOps, developer platforms, infrastructure software, or applied AI products.</li> </ul> <h2>About the team</h2> This team is part of GitLab's AI product effort and is focused on building product experiences that help customers use AI in ways that fit their security, infrastructure, and deployment requirements. The team works on high-impact areas connected to AI agent orchestration, model choice, and self-managed delivery, with close partnership across product, engineering, and design in multiple regions. As a small and evolving team, it operates with a high degree of ownership and asynchronous collaboration, and is currently focused on scaling knowledge, maintaining continuity, and delivering flexible AI capabilities that fit GitLab's broader DevSecOps platform direction. </div> <div>Remote-Global</div><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$203,200&mdash;$345,600 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is import

Principal Product Manager, AI Custom Models

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Backend Engineer on the Tenant Scale: Git team, you'll help improve one of the most widely used foundations of modern software development. Git is at the core of how developers collaborate, and this role focuses on making Git and Gitaly more capable, reliable, and efficient for GitLab and the people who use our platform. You'll contribute directly to upstream Git, help shape technical direction, and connect open source community discussions with GitLab product needs. Reporting to the Git team lead, you'll work across Git and Gitaly to deliver changes that improve repository access, performance, and long-term maintainability. This is a unique opportunity to influence both an essential open source project and the systems GitLab uses to serve repositories at scale, while helping guide larger efforts that affect the future direction of Git. <ul> <li>Some examples of our projects: contributing new features and fixes to upstream Git, and adapting Gitaly to make effective use of new and existing Git capabilities</li> </ul> <h2>What you’ll do</h2> <ul> <li>Participate in architectural discussions and technical decisions related to Git and Gitaly, helping drive implementation choices that improve correctness, performance, and maintainability.</li> <li>Contribute features, bug fixes, and performance improvements to upstream Git in line with team and community goals, delivering changes that improve repository access and reliability for users.</li> <li>Adapt Gitaly to make effective use of Git capabilities, including integrating newly available features to improve scalability, efficiency, and long-term maintainability.</li> <li>Connect discussions in the open source Git project with GitLab's product direction and engineering work, helping align upstream contributions with product and platform needs.</li> <li>Scope tasks, estimate effort, and describe implementation plans that support the team's priorities and enable predictable delivery of technical work.</li> <li>Test and validate the features you build and integrate, with a focus on correctness and reliability to reduce regressions and support stable production use.</li> <li>Collaborate with team members, contributors and the Git ecosystem</li> <li>Represent GitLab as a constructive participant in the open source ecosystem, building productive relationships that support ongoing collaboration with the Git community.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience building instrumented, observable software systems.</li> <li>Knowledge of Git internals, including its code and data structures, or practical experience operating Git servers.</li> <li>Experience writing and testing production-quality code in C.</li> <li>Experience contributing to open source projects, including Git or similar systems, and working effectively in public collaboration spaces.</li> <li>Familiarity with Go for backend development and understanding of Linux internals such as processes, memory management, input/output, and filesystems.</li> <li>Interest or experience in large-scale or distributed systems, storage formats, graph theory, or highly available production environments, including transferable backend or infrastructure experience.</li> </ul> <h2>About the team</h2> The Tenant Scale: Git team works on the Git capabilities that underpin repository access in GitLab, with a strong connection to Gitaly and the upstream Git project. The team contributes directly to open source Git, improves how GitLab uses Git in production, and helps shape technical direction in areas such as performance, correctness, and maintainability. Team members collaborate asynchronously across regions, balancing internal engineering needs with active participation in public open source discussions. For more on the domain this role supports, see the Team Direction Page. <div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Intermediate/Senior/Staff Backend Engineer (C), Tenant Scale: Git 

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An Overview of This Role</h4> As a Financial Planning and Analysis Manager, R&amp;D, you’ll serve as a senior contributor on GitLab’s FP&amp;A team. Reporting to the Director of FP&amp;A, you’ll provide timely support grounded in facts and data for critical choices. You’ll manage headcount and vendor spend, coordinate forecasting and annual planning, build financial models, explain performance, and improve the processes and tools that help make GitLab predictable. What You’ll Do&nbsp;&nbsp; <ul> <li>Partner with Product and Engineering leadership to provide financial advice and guide direct, sometimes challenging, cross-functional conversations.</li> <li>Manage headcount planning, tracking, and reporting across supported organizations.</li> <li>Manage vendor and program spend through forecasting, analysis, and decision support.</li> <li>Coordinate monthly forecast cycles and annual planning for Product and Engineering, improving financial processes and policies with minimal guidance.</li> <li>Translate financial and data analysis into clear, evidence-based narratives, actionable insights, and recommendations that inform CFO and functional leadership decisions.</li> <li>Drive complex projects that improve data-driven decision-making and operating efficiency.</li> <li>Prioritize with limited direction and coordinate large, complex projects that improve GitLab’s ability to make evidence-based choices or operate more efficiently.</li> <li>Collaborate with cloud hosting finance, mentor finance team members, and use AI, spreadsheets, and data tools to deliver accurate, timely analysis.</li> </ul> What You’ll Bring&nbsp; <ul> <li>Experience as a finance business partner supporting a business function, including headcount management, vendor spend, forecasting, variance analysis, and annual planning; candidates may have gained this experience through a range of backgrounds.</li> <li>Demonstrated ability to translate complex financial information into clear narratives and influence executives, vice presidents, and cross-functional stakeholders.</li> <li>Advanced financial modeling skills, including the ability to quickly build complex models from scratch using Excel or Google Sheets for new and ambiguous business questions.</li> <li>Navigate complex or challenging stakeholder conversations by evaluating financial trade-offs and communicating clear recommendations.</li> <li>Ability to prioritize with limited direction and guide complex projects while managing changing priorities.</li> <li>A collaborative approach to exchanging knowledge and working across finance teams.</li> <li>Experience with Adaptive Planning or NetSuite, exposure to cloud hosting or infrastructure spend, and ability to learn and use GitLab are helpful but not required.</li> </ul> About the team The FP&amp;A team partners with executive team members across GitLab to provide timely, fact-based, evidence-based planning support. We support annual planning, own the operating plan and long-term financial model, support internal financial reporting, and develop financial and analytical tools that help make GitLab predictable. In this role, you’ll be the primary finance partner for Research and Development, work closely with Product and Engineering leadership, and collaborate with FP&amp;A team members who support cloud hosting and General and Administrative functions. We operate in GitLab’s all-remote, asynchronous environment and value clear communication, ownership, mentorship, and the ability to make complex information useful. The Director of FP&amp;A is hands-on and available to help while giving each team member opportunities to present to leadership and own their work.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$115,200&mdash;$194,400 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), o

FP&A Manager, R&D

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As an Engineering Manager,<a href="https://handbook.gitlab.com/handbook/engineering/infrastructure-platforms/tenant-scale/git/"> Git</a> at GitLab, you’ll guide a deeply technical team focused on building, maintaining, and providing expertise on the Git version control system. The team’s work spans upstream development of Git, support for teams across GitLab, new tooling, scalability improvements, new data formats, and ongoing maintenance of the Git codebase. This role is a good fit for you if you can guide senior and staff engineers through complex, long-horizon technical work while building a culture of technical rigor, clear accountability, and ownership. You’ll help the team balance upstream open source development with GitLab product and infrastructure priorities, especially as much of the team’s work is centered on Scaling Git and adjacent foundational work. You’ll work in an upstream-first environment where strong relationships with the Git community matter. Mailing-list based collaboration, clear written communication, and thoughtful technical judgment are central to how this team succeeds. Project areas include: <ul> <li>Scaling Git</li> <li>Git-related infrastructure and foundational performance work</li> </ul> <h2>What you’ll do</h2> <ul> <li>Manage a team of senior and staff engineers working on the Git version control system and Git-related infrastructure.</li> <li>Build a team culture where technical rigor, clear accountability, and ownership are the norm.</li> <li>Drive execution on complex, long-horizon work across performance, scalability, maintainability, and core Git architecture.</li> <li>Help the team balance upstream open source development with GitLab product and infrastructure priorities.</li> <li>Support your engineers’ growth through feedback, mentoring, career development, and stretch opportunities.</li> <li>Foster strong written communication and asynchronous alignment across a fully distributed team.</li> <li>Partner with downstream teams like Gitaly and other stakeholders who rely on Git expertise for performance, feature design, and roadmap clarity.</li> <li>Represent the team credibly with cross-functional partners and in stakeholder conversations about Git direction, performance, and scalability.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience managing engineering teams with direct reports, including hiring, performance management, and career development.</li> <li>A management philosophy centered on building engineer agency and ownership, with credibility grounded in consistency, follow-through, and technical judgment.</li> <li>Proven ability to guide highly specialized engineers through ambiguity, structured debate, high-stakes technical tradeoffs, and the realities of upstream open source development, including community review and long feedback cycles.</li> <li>Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams. You’re comfortable moving work forward in documents, issue threads, and asynchronous reviews, not just in meetings.</li> <li>A track record of delivering under pressure on ambiguous, long-horizon technical projects with clear outcomes, and of reasoning from fundamentals about maintainability, technical debt, and long-term platform viability.</li> <li>Hands-on background in version control systems, distributed systems, storage engines, or other low-level infrastructure domains, with the ability to engage credibly with systems code and architecture, ideally in C, Go, or similarly performance-sensitive environments.</li> </ul> <h2>About the team</h2> The Git team is focused on building, maintaining, and providing expertise on the Git version control system. Core work includes upstream development of Git, supporting teams across GitLab, fostering the Git community, and ensuring the long-term viability of the project. This is a deeply technical team that operates in an upstream-first environment. Building strong relationships with the Git community, engaging in mailing-list based collaboration, and balancing long-running technical work with practical delivery are central to how the team succeeds. Today, a significant share of the team’s focus is on Scaling Git and adjacent foundational work, with limited remaining capacity outside that effort. <div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Engineering Manager, Tenant Scale:Git

About Mitre Media Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. Join our lean, entrepreneurial team to shape the future of AI-powered investing from your location ±3 hours from Eastern Time. Our users are deeply engaged, spending over 5 minutes per visit with a bounce rate below 10%, researching investments across hundreds of different categories. With 40 million brokerage accounts in the U.S., we take pride in building tools that make a real impact, fostering a culture of trust, innovation, and dynamism. If you’re passionate about financial technology and AI, we’d love to connect! About the Role As a Full-Stack Rails Tech Lead, you’ll architect and implement LLM-powered web applications within our microservices-based Rails 8 platform. Reporting directly to our CTO, you’ll collaborate with a small, high-impact team to deliver user experiences across Dividend.com, MutualFunds.com and other brands within our portfolio. This role combines expert Ruby on Rails skills with AI integration expertise, requiring you to leverage LLMs in your development workflow, state management and user interactions. You’ll work in a remote-first hybrid environment, which encourages in person collaboration, using ShapeUp to manage projects that trade-off on-time delivery for de-scoped outcomes. As a technical leader, you'll have a seat at the table shaping system architecture, implementing core features all while embracing an entrepreneurial mindset and a “get things done” mentality. Responsibilities Architect and maintain Rails applications (Rails 8) Integrate LLMs into our microservices architecture for state management and 

Tech Lead Full-Stack Rails Engineer

Mercury is built for the building class: those who act on their ambition, who see something that doesn't exist and decide to make it real with their time, money, and team; whether that's a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale. Dashboard is the home base of Mercury and the connective tissue between everything you need: home, search, tasks, notifications, and the moment-to-moment sense of place and priority. When it's done right, it feels like a thousand tiny things working invisibly in your favor. As Mercury grows more capable, it also grows more complex. Our job is to make sure customers only ever feel the first part: to take an increasingly powerful product and keep it legible, no matter how much is happening underneath it. Our product should meet customers where they are: every task closed, every intent read correctly, every alert landing before it's needed. We aim to make our customers feel that their ambition is inevitable. * Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you’ll do: <ul> <li>Take ownership of an underdefined, high-stakes surface and develop a real point of view on what it should be; starting with Tasks, Home, and Notifications</li> <li>Lead a redesign of the Mercury home page: what belongs on it, what doesn't, and how it earns its real estate as the product's job for the customer changes</li> <li>Design the unified logic behind tasks, lifecycle updates, and in-product alerts</li> <li>Partner closely with Command, agents, and product teams that will increasingly lean on these surfaces to drive intent</li> <li>Set direction and a prioritized roadmap, balancing user needs against the needs of every product team that depends on Dashboard as connective tissue</li> <li>Work as a true collaborator with design, shaping the visual and interaction language of core surfaces</li> <li>Operate independently in ambiguity, contributing to the visioning, sequencing, and execution of a multi-phase overhaul of horizontal Dashboard experiences</li> <li>Regularly present strategy and tradeoffs to company leadership</li> <li>Translate qualitative and quantitative data into insights that inform the team's work</li> </ul> What we need from you:&nbsp; <ul> <li>7+ years of relevant product management experience, preferably on horizontal product or platform teams accountable for a quality user experience. Bonus points for cohesive dashboard experience in fintech</li> <li>Deep design taste. You believe how something looks and feels is part of what it does</li> <li>A track record of turning ambiguity into a clear point of view, independently</li> <li>Real fluency working with designers as a peer, you're energized by working alongside partners and stakeholders who are obsessed with the details</li> <li>The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $200,700 - $250,900</li> <li>Canadian employees (any location): CAD 189,700 - 237,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AK1

Senior Product Manager - Dashboard Experience

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To accomplish this mission, not only do we have to build/maintain a magical banking platform but must also develop and uphold the trust and safety of our customers and the financial industry. To contribute to this effort, we’re looking to hire a Senior Internal Auditor to support the efforts of our Internal Audit function at Mercury in the execution of our audit plan. You’ll help drive audits internally within Mercury as well as support audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s finance and accounting processes. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. &nbsp; <h3>As part of the journey, we would expect you to:</h3> <ul> <li>Assist in identifying, analyzing, and assessing risk throughout Mercury</li> <li>Scope and plan audits across finance and accounting functions.</li> <li>Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls</li> <li>Assess compliance with Mercury’s compliance obligations (regulatory reporting, financial reporting)</li> <li>Socialize, document, and report audit issues identified</li> <li>Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing</li> <li>Other duties as assigned</li> </ul> <h3>Some things that might make you successful in a role like this:</h3> <ul> <li>Have experience scoping and planning new, complex audits&nbsp;&nbsp;</li> <li>Have experience leading audit teams and coaching team members</li> <li>Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing</li> <li>Have experience in leading finance and accounting audits</li> <li>Knowledge and experience auditing SOX, GAAP, IFRS and other regulatory reporting requirements.</li> <li>Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services</li> <li>Have the ability to quickly grasp and understand complex business processes</li> <li>Be able to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting</li> <li>Have excellent written and verbal communication skills</li> <li>Be able to manage their own schedule to ensure deadlines are met</li> <li>Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective</li> <li>Obtained related certifications (CISA, CIA, CPA, etc)</li> </ul> &nbsp; The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li style="font-style: italic;">US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500</li> <li style="font-style: italic;">US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000</li> <li style="font-style: italic;">Canadian employees (any location): CAD $125,100 - $156,400</li> </ul> &nbsp; Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-MZ1

Senior Internal Auditor - Finance

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each&nbsp; month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.&nbsp; About This Team and Role: Mozilla is building a new browser infrastructure platform for the new generation of web automation. We are looking for an experienced Staff Engineer to join our early-stage team at Mozilla to lead the architectural design and implementation of our next-generation AI agent frameworks and workflows. This is a "ground-up" role within a fast-moving, nimble team, making it a perfect fit for someone with early-stage startup experience who thrives on a blank slate. You will be the technical anchor for our AI engineering efforts, establishing the patterns for how we build, evaluate, and scale autonomous capabilities. This role sits within Mozilla’s New Products organization, which operates as an internal incubator for high-potential ventures. You will join a fast-paced autonomous team building a new product from its earliest stages. What You’ll Do: <ul> <li style="font-weight: 400;">Architect Agentic Systems from Zero: Design and deploy production-grade multi-agent frameworks, complex orchestration layers, and custom AI developer tooling.</li> <li style="font-weight: 400;">Balance Speed and Scale: Navigate the tension between rapid prototyping and long-term sustainability, knowing exactly when to cut corners to validate a concept and when to slow down to lay rock-solid architectural foundations.</li> <li style="font-weight: 400;">Orchestrate LLM Workflows: Navigate and integrate various commercial and open-source large language models, selecting and optimizing the right models for specific agentic behaviors.</li> <li style="font-weight: 400;">Accelerate with AI Tooling: Lead by example by extensively leveraging advanced AI coding tools to maximize velocity, while establishing best practices for AI-assisted engineering across the team.</li> <li style="font-weight: 400;">Drive Evaluation and Performance: Implement rigorous frameworks for benchmarking, prompt engineering, and evaluating agent reliability, latency, and accuracy.</li> <li style="font-weight: 400;">Collaborative Technical Leadership: Set engineering standards for code quality and system performance, mentoring other engineers and acting as a primary bridge between research and product.</li> </ul> What You’ll Bring: <ul> <li style="font-weight: 400;">Deep Experience: You have 7+ years of professional software engineering experience, particularly in fast-paced environments where you've shipped complex systems from scratch.</li> <li style="font-weight: 400;">Pragmatic Architecture: A proven ability to judge technical debt. You know how to ship an MVP in days, but you also know how to design a clean API boundary so that early speed doesn't block future scale.</li> <li style="font-weight: 400;">Agentic Mastery: You bring 2+ years of direct, hands-on production experience specifically building autonomous workflows, custom tools, and agentic systems.</li> <li style="font-weight: 400;">LLM Fluency: Deep familiarity with diverse LLMs and orchestration frameworks (e.g., LangChain, LangGraph, CrewAI, AutoGen, or similar tools).</li> <li style="font-weight: 400;">Startup Mentality: Prior early-stage startup experience, meaning you are comfortable with ambiguity, pivot quickly based on data, and focus heavily on execution.</li> <li style="font-weight: 400;">AI-Native Workflow: Deep, everyday proficiency building software with advanced AI coding tools (such as Cursor, Copilot, or custom LLM extensions) to radically speed up delivery.</li> <li style="font-weight: 400;">Strong Foundations: Comfort writing clean, high-performance code in languages like Python or Go, with a solid grasp of distributed backend systems.</li> </ul> Bonus Points For <ul> <li style="font-weight: 400;">Experience building developer-facing products, SDKs, or open-source libraries.</li> <li style="font-weight: 400;">Prior contributions to open-source AI or agent frameworks.</li> <li style="font-weight: 400;">Experience with vector databases and retrieval-augmented generation (RAG) at scale.</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees – we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether</li> <li style="font-weight: 400;">you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country-specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home-office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. – varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE

Staff AI & Agentic Systems Engineer

<div class="gmail_default" style="font-size: small;"> <div> <div>To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.</div> To learn more about our Hiring Range System, please click this <a href="https://docs.google.com/document/d/1ylUe7Ou0EbsOtGRBtUv1sSld3lbZ4mrYzo59tEkSjY8/edit?usp=sharing" target="_blank">link.</a> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we're doing this while never losing our focus on our core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: The Data Science organization shapes Mozilla's most important business decisions through data. As a Senior Staff (P5) Data Scientist, you will be an analytical leader, partnering with senior executives to turn ambiguity into clear, data-driven recommendations that influence Mozilla's long-term strategy. What you'll do: <ul> <li style="font-weight: 400;">Strategic Influence: Shape Mozilla's most important business decisions with rigorous, data-driven insights. Turn ambiguity into clear recommendations that influence executive thinking and long-term strategy.&nbsp;</li> <li style="font-weight: 400;">Trusted Partnerships: Build trusted relationships with senior leaders and cross-functional partners. Surface tradeoffs, align stakeholders with differing perspectives, and help teams make better, faster decisions.&nbsp;</li> <li style="font-weight: 400;">Technical Excellence: Design and deliver sophisticated analytical solutions to solve complex, ambiguous problems involving large-scale, high-dimensional data. Set a high technical bar through sound methodology, statistical rigor, and pragmatic execution.&nbsp;</li> <li style="font-weight: 400;">Mentorship and Growth: Serve as a technical leader within the Data Science community. Mentor data scientists, advise managers on technical direction, and elevate the quality of analytical work across the organization.&nbsp;</li> </ul> What you'll bring:&nbsp; <ul> <li style="font-weight: 400;">Exceptional Communication: Outstanding verbal and written communication skills, with the ability to translate complex technical findings into clear, decision-ready recommendations while preserving analytical rigor. Proven success communicating effectively with both technical and executive audiences.</li> <li style="font-weight: 400;">Influence Without Authority: A track record of driving alignment across cross-functional teams, earning trust through expertise, and leading through influence rather than formal authority. Experience across multiple industries, domains, or problem spaces is a plus.&nbsp;</li> <li style="font-weight: 400;">Technical Mastery: Deep expertise in Python or R, SQL, statistics, and modern data science tooling. A strong foundation in analytical methods, paired with curiosity for emerging technologies and sound judgment about when to apply them.</li> </ul> What you’ll get: <ul> <li> Generous performance-based bonus plans to all eligible employees</li> <li> Rich medical, dental, and vision coverage</li> <li> Generous retirement contributions with 100% immediate vesting</li> <li> Quarterly all-company wellness days where everyone takes a pause together</li> <li> Country specific holidays plus a day off for your birthday</li> <li> One-time home office stipend</li> <li> Annual professional development budget</li> <li> Quarterly well-being stipend</li> <li> Considerable paid parental leave</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-DNI Req ID: R3163 </div> </div>

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we're doing this while never losing our focus on our core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: The Data Science organization shapes Mozilla's most important business decisions through data. As a Senior Staff (P5) Data Scientist, you will be an analytical leader, partnering with senior executives to turn ambiguity into clear, data-driven recommendations that influence Mozilla's long-term strategy. What you'll do: <ul> <li style="font-weight: 400;">Strategic Influence: Shape Mozilla's most important business decisions with rigorous, data-driven insights. Turn ambiguity into clear recommendations that influence executive thinking and long-term strategy.&nbsp;</li> <li style="font-weight: 400;">Trusted Partnerships: Build trusted relationships with senior leaders and cross-functional partners. Surface tradeoffs, align stakeholders with differing perspectives, and help teams make better, faster decisions.&nbsp;</li> <li style="font-weight: 400;">Technical Excellence: Design and deliver sophisticated analytical solutions to solve complex, ambiguous problems involving large-scale, high-dimensional data. Set a high technical bar through sound methodology, statistical rigor, and pragmatic execution.&nbsp;</li> <li style="font-weight: 400;">Mentorship and Growth: Serve as a technical leader within the Data Science community. Mentor data scientists, advise managers on technical direction, and elevate the quality of analytical work across the organization.&nbsp;</li> </ul> What you'll bring:&nbsp; <ul> <li style="font-weight: 400;">Exceptional Communication: Outstanding verbal and written communication skills, with the ability to translate complex technical findings into clear, decision-ready recommendations while preserving analytical rigor. Proven success communicating effectively with both technical and executive audiences.</li> <li style="font-weight: 400;">Influence Without Authority: A track record of driving alignment across cross-functional teams, earning trust through expertise, and leading through influence rather than formal authority. Experience across multiple industries, domains, or problem spaces is a plus.&nbsp;</li> <li style="font-weight: 400;">Technical Mastery: Deep expertise in Python or R, SQL, statistics, and modern data science tooling. A strong foundation in analytical methods, paired with curiosity for emerging technologies and sound judgment about when to apply them.</li> </ul> What you’ll get: <ul> <li> Generous performance-based bonus plans to all eligible employees</li> <li> Rich medical, dental, and vision coverage</li> <li> Generous retirement contributions with 100% immediate vesting</li> <li> Quarterly all-company wellness days where everyone takes a pause together</li> <li> Country specific holidays plus a day off for your birthday</li> <li> One-time home office stipend</li> <li> Annual professional development budget</li> <li> Quarterly well-being stipend</li> <li> Considerable paid parental leave</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE Req ID: R3163 </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Hiring Ranges:</div><div class="title">US Tier 1 Locations</div><div class="pay-range">$163,000&mdash;$218,000 USD</div></div><div class="pay-input"><div class="title">US Tier 2 Locations</div><div class="pay-range">$150,000&mdash;$200,000 USD</div></div><div class="pay-input"><div class="title">US Tier 3 Locations</div><div class="pay-range">$139,000&mdash;$185,000 USD</div></div></div>

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission–to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.&nbsp; About This Team and Role: Mozilla is building a new browser infrastructure platform for the next generation of web automation. We are looking for a Business Development Lead to own the customer, partner, and early revenue side of our go-to-market motion. You will identify high-potential design partners, build and manage pipeline, run discovery and technical sales cycles, shape pilot programs, and convert early customer demand into commercial deployment. This is a top-down, enterprise-led motion supported by strategic partnerships. You'll move deals from exploratory conversation to LOI, POC, pilot, and early commercial contract, while developing co-sell and integration partnerships with AI platforms and infrastructure vendors. This role sits within Mozilla’s New Products organization, which operates as an internal incubator for high-potential ventures. You will be joining a fast-paced, autonomous team. The role is ideal for someone who can sell a technical product before the sales playbook exists, and turn ambiguous market signals into a focused customer and revenue strategy. What You’ll Help Build: You will help define the market for trusted browser automation infrastructure. The platform is designed for web automation across testing, internal workflows, browser-native applications, and AI agents that need to read, navigate, and act on the web. Mozilla brings a unique starting point to this space through Gecko, Firefox, WebDriver BiDi, Firefox DevTools, MDN, and its trusted position in the open web. Your work will help turn those assets into customer value, early revenue, and a repeatable sales motion What you'll do: <ul> <li style="font-weight: 400;">Build deep relationships with early customers to understand their automation workflows, technical constraints, security requirements, and buying process</li> <li style="font-weight: 400;">Identify, engage, and develop pipeline with early design partners across AI, developer tools, enterprise automation, QA, and browser-native application teams</li> <li style="font-weight: 400;">Identify customer pain, quantify business value, define decision criteria, and create a clear path from exploratory conversation to pilot, paid engagement, or longer-term commercial agreement.</li> <li style="font-weight: 400;">Translate customer needs into clear product input for engineering and help prioritize the capabilities required for production use</li> <li style="font-weight: 400;">Close LOIs, proof-of-concept agreements, pilot commitments, design partner agreements, and early commercial contracts.</li> <li style="font-weight: 400;">Support product demonstrations, proofs of concept, and early customer trials</li> <li style="font-weight: 400;">Identify partnership opportunities with AI platforms, developer tools companies, CDNs, identity providers, bot-management vendors, and large web platforms</li> <li style="font-weight: 400;">Run multi-threaded enterprise cycles across champions, economic buyers, and security and procurement stakeholders</li> <li style="font-weight: 400;">Partner closely with engineering in a tight feedback loop, sitting directly with the team to shape the roadmap from live customer conversations</li> </ul> What you'll bring: <ul> <li style="font-weight: 400;">Experience in customer-facing revenue roles within developer infrastructure, cloud infrastructure, AI, automation, security, browser technology, or other deep technical products</li> <li style="font-weight: 400;">Background in business development, enterprise sales, technical sales, solutions engineering or strategic partnerships</li> <li style="font-weight: 400;">Experience in an early-stage or 0-to-1 environment where the product, buyer, pricing, and sales motion were still being defined</li> <li style="font-weight: 400;">Strong technical fluency and ability to engage with engineers and technical buyers on architecture, reliability, security, deployment, and integration tradeoffs</li> <li style="font-weight: 400;">Proven ability to identify customer pain, build pipeline, run pilots, and convert complex technical engagements into commercial wins</li> <li style="font-weight: 400;">Comfort navigating ambiguous and high-stakes customer conversations without a fully defined playbook.</li> <li style="font-weight: 400;">Clear communication skills, strong relationship-building ability, and comfort operating with senior technical and executive stakeholders</li> <li style="font-weight: 400;">High agency and execution focus</li> <li style="font-weight: 400;">This role may require travel for customer meetings and industry events</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including rel

Senior Business Development Manager, New Products

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> We're seeking a talented and motivated full-time Software Engineer, AI Enablement to help Tailscale's engineering organization get the most out of AI-assisted development. You'll join a small, high-leverage team reporting to our co-founder, working alongside our first AI enablement engineer to build the tools, workflows, and practices that help every engineer at Tailscale build faster and more safely with AI. This is a foundational role — you'll have real latitude to shape what AI enablement means here as we scale, with direct visibility into how the whole engineering org adopts these tools. <h3>Key Responsibilities</h3> <ul> <li>Partner with engineering leadership and Tailscale's technical staff to define and drive our internal AI-enablement roadmap.</li> <li>Work closely with the team building Aperture by Tailscale, our AI gateway used both internally and offered as a product.</li> <li>Build and iterate on the tools, workflows, and shared practices that help engineers get real value from coding agents — and evaluate new models and tools, making clear calls on what we adopt.</li> <li>Partner with engineering and non-engineering teams to find high-leverage opportunities to apply AI — this is a support function, so success means other teams shipping faster because of what you've built.</li> <li>Establish the guardrails, review practices, and documentation that make AI-generated code safe to ship, and act as the internal advocate who helps teams adopt good practices without mandating a single tool.</li> <li>Track adoption and measure the real impact of AI tooling on velocity and quality, and report back to leadership.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>5+ years of professional software engineering experience</li> <li>Genuine, daily, hands-on fluency with modern AI coding tools (Claude Code, Codex, Pi, or similar) — real power-user experience, not occasional use</li> <li>Experience building and shipping internal tools or developer-facing automation</li> <li>Strong written and verbal communication and internal advocacy skills — comfortable teaching, writing, and influencing engineers at very different comfort levels with AI tooling</li> <li>A balanced approach — trying to get people to use AI effectively and safely where appropriate. We don't have an 'AI mandate'; we believe that if we make AI both easy to use and safe, people will choose to use it when appropriate.</li> <li>Comfort with ambiguity and self-directed prioritization on a small, still-forming team</li> <li>Product or systems thinking — able to identify and prioritize high-leverage opportunities, not just execute a pre-set roadmap</li> </ul> <h3>Nice to Have</h3> <ul> <li>Prior experience in developer experience, platform engineering, or internal tooling</li> <li>Experience evaluating or benchmarking LLMs and coding agents</li> <li>Experience with a systems language such as Go or Rust, in addition to Python</li> <li>Background in security or code-review practices — helpful for reasoning about AI/agent-generated code, though you don't need to be a security engineer</li> <li>Experience in developer relations, technical evangelism, or customer-facing developer advocacy — the same skills that make someone effective in external DevRel translate well to driving internal AI adoption</li> <li>Technical project management experience</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$218,420&mdash;$302,840 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li>Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Software Engineer, AI Enablement 

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s Design Systems &amp; Foundations team builds the shared components, tokens, and guidance that power customer, shopper, retailer, and internal tools at scale. We’re looking for a design-first, technically fluent product designer to lead the evolution of our design system as a product—raising quality, usability, scalability, and adoption across multiple product surfaces. In this role, you’ll partner closely with engineering and design technologists to ensure design-to-code fidelity, integrate guidance directly inside design and development workflows, and shape a durable “source of truth” that can power automation, guardrails, and AI-assisted workflows. You’ll collaborate with an 8-person foundations team and cross-functional partners to unlock velocity and consistency for product teams serving millions of customers. <h2>About the Job</h2> <ul> <li>Own and drive the design system roadmap—prioritizing by product needs, system health, and adoption friction—while aligning stakeholders on a clear, forward-looking vision.</li> <li>Define and evolve system UX: components, patterns, interaction states, responsive behavior, motion, and accessibility defaults that scale across products and platforms.</li> <li>Lead token strategy end to end (primitive and semantic), including theming, density, and extensibility, and partner with engineering to maintain consistent component APIs.</li> <li>Establish strong governance and lifecycle management: contribution standards, quality bars, review processes, versioning, deprecations, and clear migration plans to reduce system drift.</li> <li>Create implementation-aware specs with edge cases, constraints, usage guidance, and acceptance criteria; collaborate in component-based workflows (e.g., Figma libraries, Storybook) to ensure design-to-code fidelity.</li> <li>Build design enablement in context—linting rules, templates, and plugin experiences—supported by a structured knowledge model (rules, constraints, examples) that powers automation and AI-assisted support.</li> <li>Use AI tools intentionally to streamline audits, consistency checks, migrations, and spec generation; contribute to AI-assisted workflows that help teams adopt changes safely.</li> <li>Measure adoption and impact, identify workflow friction, and execute enablement programs that reduce rework, raise consistency, and accelerate safe system evolution.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>6+ years of experience in product design (or equivalent), including shipping and maintaining a design system adopted by multiple product teams.</li> <li>Portfolio showcasing design systems mastery (components, patterns, tokens, governance) and cross-platform consistency; portfolio link required.</li> <li>Technical fluency collaborating in component-based workflows (e.g., Figma component libraries and Storybook or equivalent) with a strong understanding of how implementation constraints shape UX.</li> <li>Hands-on experience with token pipelines and tooling (e.g., CSS variables, semantic token architectures) and writing implementation-aware specs with acceptance criteria.</li> <li>Proven accessibility competency applied to systems (e.g., WCAG 2.1 AA) with accessible defaults and patterns.</li> <li>Demonstrated use of AI/automation to improve delivery speed and quality for design systems (e.g., audits, migration planning, consistency checks, spec generation).</li> <li>Experience driving system adoption through metrics, deprecation/migration programs, and cross-functional enablement.</li> <li>Bachelor’s degree in Design, HCI, or a related field, or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with AI-assisted coding and design environments (e.g., Cursor, Claude Code) and building Figma plugins or linting/guardrail tooling.</li> <li>Track record implementing scalable theming, density, and semantic token strategies across multiple products or platforms.</li> <li>Experience facilitating design sprints, co-creation workshops, or component governance reviews with cross-functional stakeholders.</li> <li>Data fluency leveraging telemetry, adoption metrics, and experiments to inform system roadmap and deprecation strategies.</li> <li>Familiarity with versioned monorepos or multi-package design system releases, including change management and migration planning.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$171,000&mdash;$180,500 CAD</div></div></div>

Sr. Product Designer II - Design Systems

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s AI team is building B2B agentic AI products that help retailers and CPGs recover margin by tackling out-of-stock, shrink and waste, and fulfillment utilization. We aim to translate cutting-edge AI into practical, trustworthy solutions that move key financial levers for our customers. As a Product Manager, AI, you will own the vision, roadmap, and go-to-market for new agentic AI capabilities from 0 to 1. You’ll work backwards from customer outcomes — not technology trends — to define clear product requirements, partner closely with engineering and data science to ship value quickly, and collaborate with sales and marketing to craft a commercial motion that proves impact and scales revenue. You’ll join a small, focused team (alongside 2 PMs and 7 engineers to start) with the mandate and resources to move fast. If you thrive in ambiguity, love turning complex data and workflows into simple, outcome-driven products, and want to shape how AI transforms retail operations, this role is for you. <h2>About the Job</h2> <ul> <li>Own the product vision, strategy, and roadmap for agentic AI solutions that reduce out-of-stocks, shrink and waste, and improve fulfillment utilization for retailers and CPGs.</li> <li>Work backwards from customer outcomes to write crisp problem statements, PRDs, and success metrics; prioritize ruthlessly to deliver v0, iterate to v1, and scale proven features.</li> <li>Partner with engineering and data science to scope experiments, manage backlogs, define KPIs and evaluation frameworks, and ensure models and agents are reliable, safe, and observable.</li> <li>Lead discovery with customers; design pilots and proof points; collaborate with sales and marketing on go-to-market, pricing and packaging, enablement, and case studies that drive revenue.</li> <li>Own the business case: model unit economics and ROI, set financial targets for margin recovery/efficiency, and report performance to executives and external stakeholders.</li> <li>Ensure data readiness and integrity by assessing data quality, telemetry, integrations, and feedback loops; implement human-in-the-loop and policy guardrails where appropriate.</li> <li>Operate cross-functionally with data engineering, retailer success, enterprise sales, and BD to bring products from concept to launch and expansion.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>6+ years of product management experience building B2B or enterprise software, including 3+ years delivering AI/ML-powered products from concept through GA.</li> <li>Proven record shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes (e.g., margin improvement, cost reduction, or productivity gains).</li> <li>Hands-on data proficiency, including the ability to query or analyze large datasets (e.g., SQL or equivalent) and evaluate data quality, model performance, and signal reliability.</li> <li>Experience leading cross-functional execution with engineering, data science, design, sales, and marketing to launch and scale products.</li> <li>Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences.</li> <li>Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes.</li> <li>Exceptional written and verbal communication skills; able to translate technical concepts for commercial audiences and commercial concepts for technical audiences.</li> <li>Bachelor’s degree in a technical, quantitative, or business field (e.g., Computer Science, Engineering, Mathematics, Economics) or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in grocery, retail, or supply chain with familiarity in store operations, inventory management, and key margin levers.</li> <li>Exposure to agentic AI systems, LLM-based workflows, autonomous decision pipelines, prompt engineering, and AI evaluation/guardrail practices.</li> <li>Background with demand forecasting, replenishment, or inventory optimization products and metrics (e.g., OSA, service level, shrink).</li> <li>Familiarity with the retail tech stack, including WMS, POS, ERP/replenishment modules, EDI, and API-based integrations.</li> <li>Experience displacing incumbents or winning competitive takeouts in enterprise accounts.</li> <li>Early-career experience in management consulting, solutions architecture, or business analytics; comfortable running diagnostics and leading with financial outcomes.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$194,000&mdash;$204,500 CAD</div></div></div>

Senior Product Manager, AI

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h1>Why this role is on the menu</h1> Instacart’s enterprise business is at an inflection point. Retailers and CPG brands are navigating a rapidly shifting grocery landscape—and the demand for Instacart’s ecommerce, fulfillment, in-store, retail media, AI and data solutions has never been greater. We’re hiring a Director of B2B Enterprise Product Marketing to be the strategic engine behind how we bring this platform to market. This role sits at the intersection of product, commercial, and marketing, and the person who fills it will have a direct line of sight to how Instacart powers the future of grocery. &nbsp; <h1>What you’ll cook up in your first year</h1> <ul> <li>A unified go-to-market strategy for the enterprise platform that is adopted by Product, BD, and Customer Success as the definitive playbook—giving each team clear positioning, messaging, and campaign tools to win deals and grow adoption.</li> <li>A differentiated market presence for Instacart’s enterprise solutions, built through compelling thought leadership narratives, multi-channel campaigns, and industry authority that make Instacart the go-to name for grocery retailers evaluating ecommerce and fulfillment partners.</li> <li>A high-performing, respected product marketing team—four direct reports who are well-integrated into the commercial organization, operating with clarity on priorities, and recognized as indispensable contributors to Instacart’s B2B success.</li> <li>A sales pipeline meaningfully moved by marketing, with awareness and lead-gen campaigns across events, paid media, content, PR, webinars, and partnerships that are measurably converting interest into conversations.</li> <li>A global market entry foundation, with regional strategies developed and tested that support Instacart Enterprise’s expansion beyond existing markets.</li> </ul> <h1>The secret ingredients we’re looking for</h1> You are a builder and a storyteller—someone who can translate complex enterprise technology into messaging that resonates with grocery executives, while also rolling up your sleeves to get campaigns out the door. You thrive in ambiguity, love working cross-functionally, and bring a bias toward outcomes over activity. Must-have pantry staples (Minimum Qualifications) <ul> <li>10+ years of B2B marketing experience at a SaaS company, with demonstrated ownership of product marketing across multiple product lines</li> <li>People management experience, with a track record of growing and developing marketing teams</li> <li>Proven ability to build and execute full-scale, multi-channel B2B campaigns that drive both awareness and qualified lead generation</li> <li>Strong written and verbal communication skills—able to distill complex technical topics into clear, compelling narratives for senior audiences including C-suite</li> <li>Experience developing effective positioning, messaging frameworks, and thought leadership strategies that translate into sales enablement materials</li> <li>Ability to manage multiple high-stakes projects simultaneously, prioritize effectively, and influence cross-functional stakeholders without direct authority</li> <li>Comfortable operating independently and collaboratively in a fast-paced, high-growth environment with shifting priorities</li> <li>High proficiency with Google Slides and comfort with basic marketing analytics</li> </ul> Optional garnishes (Preferred Qualifications) <ul> <li>Experience marketing to retailers or grocery audiences, with an understanding of their unique business challenges and buying cycles</li> <li>Familiarity marketing to a range of company sizes, from large enterprises to SMBs</li> <li>Background in a high-growth startup or scale-up environment</li> <li>Technical proficiency that enables effective partnership with product and engineering teams</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$203,000&mdash;$214,000 CAD</div></div></div>

Director, Enterprise Product Marketing

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work : We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp; Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp; .</div>See yourself at Twilio Join the team as Twilio’s next Senior Counsel, Commercial. About the job This position is needed to enable the growing commercial legal team to support the Go-to-Market Sales team at Twilio.&nbsp; You will partner with the enterprise sales team to manage the full life-cycle negotiation of complex enterprise sales deals.&nbsp; Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company.&nbsp;&nbsp; Responsibilities In this role, you’ll: <ul> <li>Take ownership of the review, negotiation, drafting and management of a wide range of legal agreements.&nbsp;</li> <li>Advise Twilio’s internal clients on contract interpretation and negotiation.&nbsp;</li> <li>Champion Twilio’s mission, ethics and integrity by ensuring Twilio’s compliance policies are in practice and protect the company from risk, comply with all applicable local laws and regulations, and are in line with Twilio’s values.</li> <li>Seek to understand the context of the positions of Twilio’s customers and the requests from Twilio’s internal clients.&nbsp; Strive to solve problems and address issues from their perspectives.</li> <li>Evaluate and prioritize which matters and issues are most worthy or in need of your attention at any given time.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>J.D. with strong academic credentials and demonstrated record of success as a lawyer&nbsp;</li> <li>Member of local State Bar or eligible to register as Registered In-House Counsel</li> <li>6+ years of commercial transactions experience with at least 4 years of negotiating complex technology transactions (e.g., SaaS)</li> <li>Experience supporting a large sales organization&nbsp;</li> <li>&nbsp;Ability to structure, draft and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, Non-Disclosure Agreements, etc.&nbsp;</li> <li>Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice and recommendations that properly balances the legal risk and business reward</li> <li>Must be able to take complex legal concepts and explain them in a way that allows a non-lawyer to understand the issue and the associated risk</li> <li>Outstanding communication skills, both written and verbal, including the ability to advocate for a position while maintaining a collaborative and open-minded approach</li> <li>&nbsp;Ability to triage a heavy workflow, setting appropriate expectations with internal clients and delivering results efficiently</li> </ul> &nbsp; Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. &nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>CAD $145,840 - CAD $182,300</li> <li>Target Bonus Percentage 15% (When Applicable)</li> </ul> &nbsp; The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. &nbsp; &nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Senior Counsel, Commercial

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work : We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp; Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp; .</div>See yourself at Twilio Join the team as Twilio’s next IT Internal Auditor. About the job This position is needed to support the Twilio SOX program and operational internal audits. We are looking for an individual excited to bring their strong IT internal audit and IT SOX skills to a collaborative team-based working environment in a fast growing company.&nbsp;Twilio is growing rapidly and seeking a motivated and qualified individual to join the Internal Audit team as an IT Internal Auditor. Successful candidates have a demonstrated track record of supporting internal audit and SOX engagements focused on information technology and platforms. We are looking for a candidate to bring their strong internal audit and SOX knowledge and skills to a highly collaborative environment in a fast growing company. Reporting to the IT Audit Manager this position will work closely with Internal Audit teams and other Twilio functional teams to support SOX and data (analytics and integrations) audit related activities. &nbsp; Responsibilities In this role, you’ll: <ul> <li>Lead testing of key IT general controls (ITGCs), including but not limited to user provisioning, access deprovisioning, quarterly access reviews, and change management ensuring alignment with SOX requirements and audit best practices.</li> <li>Assess and test IT application controls embedded within critical business applications (e.g., completeness and accuracy controls, automated validations), including system-generated reports and interfaces.</li> <li>Perform data analytics to identify trends, anomalies, and control exceptions using large datasets extracted from key SOX systems.</li> <li>Collaborate with internal teams (IT, Internal Audit, External Audit, Security, Business Units) to align on audit scope, share findings, and facilitate remediation of issue</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>Bachelor’s degree in Computer Science, Information Technology, Accounting, Data Science, or related discipline</li> <li>2+ years experience in IT audit, SOX compliance, or internal controls testing</li> <li>Understanding of Sarbanes-Oxley (SOX) requirements, internal auditing standards, accounting, COSO and risk assessment practices</li> <li>Excellent project management skills in a creative and fast paced environment to drive results timely and on budget, and ability to work independently and as a part of a team, including managing contractors</li> <li>Ability to execute internal audits, including planning, identifying risks and controls, developing audit procedures/techniques and writing reports</li> <li>Excellent communication skills, both verbal and written, with ability to explain complex technical concepts to non-technical stakeholders</li> <li>Ability to work independently and as a team, with limited required direction and guidance, and provide appropriate direction to other internal audit project team members</li> </ul> Desired: <ul> <li>Experience with ERP systems, Okta, Workday, Oracle, ServiceNow, Salesforce, and home-grown applications is preferred</li> <li>Professional certification (CISA, CIA, data analytics, etc.) is preferred&nbsp;</li> <li>Prior experience working in or supporting global audit teams with SOX compliance</li> <li>Experience performing data analytics with software and tools is a plus</li> </ul> Location This role will be remote, and based in Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately&nbsp; 5% travel is anticipated to help you connect in-person in a meaningful way.&nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>CAD $68,160.00 - CAD $85,200.00&nbsp;&nbsp;</li> <li>Target Bonus Percentage 10% (When Applicable)</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

IT Internal Auditor

<div class="content-intro">Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</div>Coinbase Canada is seeking a Head of Finance, Canada to join our Global Financial and Regulatory Reporting team within the Accounting organization. Reporting to the Director of Reporting and Technical Policy, you'll serve as the org-level leader and primary Finance authority for Coinbase Canada's financial and regulatory reporting obligations, including Form 31-103F1, CIRO Form 1, and all OSC/CIRO submissions. You'll define the target-state operating model, shape Coinbase's external regulatory posture with Canadian regulators, and scale the function through talent development, process architecture, and automation. What you'll do: <ul> <li>Own the strategy and roadmap for Coinbase Canada's financial and regulatory reporting function, defining target-state operating models, data standards, and end-to-end processes for Form 31-103F1, CIRO Form 1, and all OSC/CIRO filings from data sourcing through submission</li> <li>Shape Coinbase's external posture with Canadian regulators (OSC, CIRO) by serving as the primary Finance representative in regulatory examinations, inquiries, and filings, including Board-level reporting and communication</li> <li>Set standards for the IFRS books of account, including parallel ledger maintenance, reconciliations, and adjustment documentation, ensuring controls and methodology are scalable and audit-ready</li> <li>Lead and influence senior management and executive stakeholders, including Tax, Treasury, Legal, COO, CCO, and the Board, to ensure capital adequacy, liquidity management, and regulatory alignment across Coinbase Canada</li> <li>Drive the automation and AI-first transformation of reporting cycles, defining principles and patterns for how reporting workflows are built, documented, evolved, and governed</li> <li>Develop and scale the function by setting talent expectations, building succession depth, mentoring team members, and leading outsourced service provider oversight with KPI/SLA accountability</li> </ul> Required Skills and Experience: <ul> <li>10+ years of progressive experience in regulatory reporting or finance at a bank, fintech, securities dealer, investment dealer, financial regulatory agency, or professional services firm, with at least 3-4 years in a senior management or leadership role</li> <li>5+ years of direct ownership of regulatory filings for a Canadian securities regulator (OSC, CIRO, IIROC, or equivalent), including demonstrated ability to design and improve reporting processes end-to-end</li> <li>Direct experience with CIRO Form 1 or similar dealer capital adequacy filings at a self-clearing or introducing broker-dealer; CPA or equivalent designation required</li> <li>Expert knowledge of IFRS and Canadian securities regulatory reporting requirements, including NI 31-103, Form 31-103F1, and CIRO capital adequacy rules, with proven ability to translate complex regulatory requirements into scalable operational frameworks</li> <li>Track record of operating as an org-level leader: establishing strategy, influencing senior executives and the Board, and driving outcomes across multiple cross-functional workstreams in a regulated environment</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul> Position ID: &nbsp;P75564 #LI-Remote <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$212,200&mdash;$212,200 CAD</div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;">Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;">Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</li> <li style="font-style: italic; font-size: 8pt;">US Applicants: View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</li> <li style="font-style: italic; font-size: 8pt;">Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"> tutorial</a>.</li> <li style="font-style: italic; font-size: 8pt;">Data Privacy &amp; Arbitration: By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>. </li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Head of Finance, Canada

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3>About the team</h3> The Global Partner Engineering and Operations (PE&amp;O) team is part of Stripe’s Global Partnerships organization and is&nbsp; responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. <h2>What you’ll do</h2> We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering &amp; Operations (PE&amp;O) Network partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success. <h3>Responsibilities</h3> <ul> <li>Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support.</li> <li>Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time.</li> <li>Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance.</li> <li>Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners.</li> <li>Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently.</li> <li>Operational Efficiencies: Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them.</li> <li>Training and Support: Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively.</li> <li>Feedback Collection: Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization</li> </ul> <h2>Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> <ul> <li>Bachelor’s degree in Business Administration, Computer Science, or a related field.</li> <li>Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external partnerships.</li> <li>Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.</li> <li>Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making.</li> <li>Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders.</li> <li>Willingness to travel (30%) as partner needs require, and occasional off hours /rotational coverage for incidents.</li> </ul> <h3>Preferred qualifications</h3> <ul> <li>Experience in banking, e-commerce, or payments; with knowledge of payment technologies and ecosystems is preferred..</li> <li>Basic to intermediate proficiency in SQL and XML is preferred.</li> <li>Experience working in a SaaS or cloud-based technology environment.</li> <li>Ability to thrive in an unstructured, fast-moving environment.</li> </ul> &nbsp;

Technical Partner Manager - Networks

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe's success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard, and American Express, which are fundamental to the success of Stripe's product strategy and delivering new capabilities to Stripe users. <h2>What you'll do</h2> We're looking for a US or Canada-based candidate to join our team to lead one of Stripe's critical network partnerships. The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners' leaders and senior executives. This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex "general manager" skills to shepherd a meaningful portion of Stripe's P&amp;L. <h3>Responsibilities</h3> <ul> <li>Manage one of Stripe's most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users</li> <li>Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe's strategy</li> <li>Use data to drive strategy and decisions • Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury, and global partner managers) to drive creation and execution of partner strategy</li> <li>Develop, manage, and report on strategic plans, key negotiation and expansion opportunities, and overall partner health with a multi-year vision in mind</li> <li>Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders</li> <li>Coordinate and prioritize a large number of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe</li> </ul> <h2>Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> <ul> <li>12+ years in partnerships, business development, or similar fields</li> <li>3+ years deep in the payments world—you need to understand how card networks operate</li> <li>Experience negotiating significant commercial deals</li> <li>Comfortable in a product-focused environment with lots of dependencies</li> <li>Great communication skills, especially being able to influence C-level colleagues</li> <li>Experience running large, complex, cross-functional projects</li> </ul>

Partner Development Manager, Global Networks

<h2>Who we are </h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe's growth by making confident, calibrated decisions on our highest-exposure users. <h2>What you’ll do</h2> Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company's financial and partnership success. As a Credit Risk Analyst Commercial Underwriter on the North America Strategy Risk team, you'll underwrite and manage a portfolio of our largest and fastest-growing businesses to facilitate growth objectives while minimizing credit risk. This is a high-impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance. This role is assigned to West Coast hours, with a high preference for candidates in the Pacific time zone. <h3>Responsibilities</h3> <ul> <li>Work directly with our top merchants, from successful venture-backed startups to well-established institutions, to evaluate their business models and financial statements&nbsp;&nbsp;</li> <li>Provide tailored credit risk recommendations that mitigate Stripe exposure, while facilitating partner company growth&nbsp;</li> <li>Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models&nbsp;</li> <li>Deliver insights to support senior management decisions, ranging from onboarding strategies to merchant pricing analysis&nbsp;</li> <li>Support the refinement of tools and processes to help the team deliver on key performance indicators, such as credit loss targets or portfolio coverage metrics&nbsp;</li> <li>Work with internal and external partners to support merchants around the world</li> </ul> <h2>Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> <ul> <li>5+ years of relevant experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting&nbsp;</li> <li>Bachelor's degree in Finance, Economics, Statistics, or other related fields&nbsp;</li> <li>Strong knowledge of accounting principles and comfort evaluating financial statements and business models across a range of industries&nbsp;</li> <li>Ability to transform business and financial data into cohesive narratives that outline potential credit risks and present dynamic mitigation strategies&nbsp;</li> <li>Strong written, verbal, and problem-solving skills&nbsp;</li> <li>Attention to detail while managing priorities in a fast-paced environment&nbsp;</li> <li>Ability to comfortably interact with the CFOs and CEOs of our top merchants&nbsp;</li> <li>Deep empathy for entrepreneurs running a business, and motivation to solve problems to empower them</li> </ul> <h3>Preferred qualifications</h3> <ul> <li>Strong technical expertise, including demonstrated experience with SQL&nbsp;</li> <li>Strong data visualization skills and a passion for data and analysis&nbsp;</li> <li>Experience working in tech, or other fast-paced, high-growth environments</li> </ul>

Credit Risk Analyst Commercial Underwriter, West Coast

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As a Senior Internal Auditor reporting to the Senior Manager, Technology Internal Audit, you’ll help GitLab assess risk and strengthen controls across a technology landscape that includes multi-cloud infrastructure, artificial intelligence and machine learning systems, and modern development practices. This USA-based role supports our Sarbanes-Oxley Act (SOX) program while partnering with Engineering, IT Operations, Security, and business teams to build controls that work in practice, not just on paper. You’ll execute technology audits, turn findings into practical improvements, and use data analytics, automation, and generative artificial intelligence tools to improve audit quality and efficiency. You’ll work as a trusted advisor who connects technical risks to business impact, helps leaders anticipate emerging risks, and supports remediation through closure. What You’ll Do&nbsp;&nbsp; <ul> <li>Execute technology audits covering SOX compliance, cloud infrastructure across Amazon Web Services, and Google Cloud Platform, application controls, cybersecurity, artificial intelligence and machine learning systems, and DevSecOps practices.</li> <li>Design and test IT general controls, application controls, and entity-level controls with minimal supervision.</li> <li>Support the IT SOX program from planning through reporting, including risk-based audit planning, process walkthroughs, testing, and coordination with external co-source providers.</li> <li>Maintain clear, high-quality audit documentation, including risk and control matrices, process flows, test procedures, findings, and business impact assessments.</li> <li>Own remediation efforts by partnering with process owners on practical corrective action plans, validating effectiveness before closure, and preparing status updates for leadership.</li> <li>Collaborate with Engineering, IT Operations, Security, and business process owners to assess emerging risks and evaluate new system implementations for control adequacy and SOX relevance.</li> <li>Review controls across financial statement cycles, including record to report, order to cash, hire to retire, and procure to pay, as well as third-party System and Organization Controls 1 and 2 reports.</li> <li>Use data analytics, automation, and generative artificial intelligence tools to improve audit efficiency, coverage, and quality.</li> </ul> What You’ll Bring&nbsp; <ul> <li>Experience executing technology audits and risk management work in complex technology environments, including audit planning, testing, reporting, and remediation.</li> <li>Experience supporting IT SOX programs and designing and testing IT general controls and application controls.</li> <li>Knowledge of IT control frameworks such as COBIT, the National Institute of Standards and Technology framework, Information Technology Infrastructure Library, ISO 27001, and the Committee of Sponsoring Organizations of the Treadway Commission Internal Control Framework.</li> <li>Knowledge of cloud security principles and cybersecurity fundamentals, including network security, encryption, identity and access management, vulnerability management, and Zero Trust principles.</li> <li>Experience with modern development practices, including Agile and DevOps, and with data analytics and audit automation tools.</li> <li>Clear written and verbal communication skills, with the ability to explain technical findings, business impact, and practical recommendations to technical and business audiences.</li> <li>A self-directed, collaborative approach to managing multiple priorities, adapting to change, and helping teams improve their risk and control environments.</li> <li>A bachelor’s degree in Accounting, Information Technology, Computer Science, Finance, or a related field, and an active relevant professional certification such as Certified Public Accountant, Certified Internal Auditor, Certified Information Systems Auditor, Certified Information Systems Security Professional, Certified Information Security Manager, Certified in Risk and Information Systems Control, or an equivalent certification.</li> </ul> About the team The Technology Internal Audit team helps GitLab understand and manage technology risk while supporting a secure and effective control environment. The team partners across Engineering, IT Operations, Security, Finance, and other business functions to support SOX compliance, assess emerging technologies, and turn audit insights into practical improvements. We work as solution-driven partners, communicate risks in business terms, build trust with stakeholders, connect audit work to GitLab’s priorities, and use technology to scale our impact. <h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" target="_blank">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/" target="_blank">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging." target="_blank">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/" target="_blank">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/" target="_blank">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave" target="_blank">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment" target="_blank">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$86,400&mdash;$146,400 USD</div></div></div><div

Senior Internal Auditor, Technology

Every great show has a stage manager: the person backstage calling every cue so the audience experiences only the performance. Product Operations plays that role for Mercury's product organization—building the operating systems, programs, and rhythms that let product teams spend less time navigating process and more time building radically different banking*. We're looking for a Senior Product Operations Specialist to help scale the way Mercury builds products. You'll own some of our highest-impact operating programs—from launches and onboarding to product culture and organizational planning—while continually improving how they work as the company grows. You'll partner closely with the Product Operations Manager and Product leadership to translate strategic direction into durable operating systems. Sometimes that means designing a new program from scratch. Other times it means taking something that's already working and making it dramatically better. You'll combine program leadership, operational judgment, and strong cross-functional relationships to ensure our product organization operates with clarity, consistency, and speed. This is a role for someone who loves building leverage. Someone who sees operations not as administration, but as product design applied to how teams work. <h3>Key Responsibilities:</h3> <ul> <li>Own Mercury's Product Launch Program: Own Mercury's launch operating model, ensuring launches move through review with clear ownership, strong cross-functional coordination, and high quality. Continuously improve launch workflows, review processes, and retrospectives as Mercury scales.</li> <li>Lead the New Grad PM Rotational Program: Own Mercury's rotational program for early-career Product Managers. Coordinate rotations, partner with managers and leadership, and evolve the program to deliver an exceptional development experience.</li> <li>Build and Own PM Onboarding: Own the onboarding experience for new Product Managers, helping new hires ramp quickly through thoughtful programming, documentation, and peer connections. Continuously improve the experience based on feedback and organizational needs.</li> <li>Drive Product Culture programming: Design and operate programs that strengthen Mercury's product culture, from internal rituals to external events and thought leadership. Partner across Product, Design, Communications, Recruiting, and People to create experiences that scale with the organization.</li> <li>Drive Cross-Functional Programs: Lead complex, cross-functional initiatives across Product, Engineering, Design, Communications, Recruiting, and People. Create clarity, build alignment, and keep programs moving with momentum.</li> </ul> <h3>The ideal candidate for the role has:</h3> <ul> <li>3–5 years of experience in Product Operations, Program Management, Business Operations, Chief of Staff, Consulting, or a similar cross-functional role, ideally supporting product or engineering organizations in a high-growth technology company.</li> <li>A track record of owning cross-functional programs from concept through execution, balancing strategic thinking with exceptional operational follow-through.</li> <li>Strong systems thinking. You naturally look beyond individual projects to design repeatable operating mechanisms that help organizations scale.</li> <li>An instinct to improve rather than maintain. You don't simply inherit programs—you evolve them. You notice friction others have accepted and proactively make things simpler, faster, and more effective.</li> <li>Excellent judgment and comfort operating in ambiguity. You can take a high-level objective and translate it into a clear plan, making thoughtful decisions where direction doesn't yet exist.</li> <li>Strong organizational skills and attention to detail, with the ability to manage multiple concurrent initiatives while maintaining a consistently high bar for quality.</li> <li>A product mindset. You approach internal operations the same way great product teams approach customer products—understanding user needs, measuring outcomes, iterating quickly, and continuously improving the experience.</li> <li>A bias toward action paired with sound judgment. You know when speed matters, when quality matters, and how to balance both in a fast-moving environment.</li> </ul> <h3>Compensation:</h3> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900</li> <li>Canadian employees (any location): 115,000 CAD - 143,700 CAD</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. *Mercury is a fintech company, <a href="https://mercury.com/how-mercury-works">not an FDIC-insured bank</a>. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. #LI-RQ1 &nbsp;

Senior Product Operations Specialist

In the 1930s, Procter &amp; Gamble wanted to sell more soap, so they started running radio ads. That might not sound radical now, but it was a strange and clever move at the time. During the day, radios were airing serial dramas to a large audience of homemakers. P&amp;G understood not just the product they were selling, but the rhythms, needs, and attention of the people they were trying to reach. The ads worked so well that other soap companies followed, and the “soap opera” was born. A deep understanding of the audience, a strong product, and a little creative nerve can go a long way. Mercury is looking for a Senior Product Marketing Manager to bring that same combination of customer insight, strategic clarity, and inventive execution to our Cards and Spend Management products. Mercury is a financial technology company building products that feel extraordinary to use. We help startups and growing businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions. As Senior Product Marketing Manager, Cards &amp; Spend Management, you’ll focus on products that help companies understand and control how money moves through their business. That includes IO, Mercury’s credit card; spend management features like limits, policies, approvals, receipts, and reporting; and the user management workflows that help teams scale. You’ll know these products, customers, and competitors inside and out. You’ll help us understand what founders, finance leads, and employees need as companies grow from a few people into many. You’ll shape how we position, launch, and grow these products, both to win new customers and help existing customers get more value from Mercury. This is a role for someone who likes the full range of product marketing: research, positioning, GTM strategy, launches, lifecycle, sales enablement, competitive work, measurement, and the occasional unglamorous thing that simply needs to get done well. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Here are some of the things you’ll do: <ul> <li>Develop and execute product marketing strategy to drive awareness, adoption, spend, and revenue growth for Mercury’s Cards and Spend Management products.</li> <li>Go deep on our products, the market, and our customers in order to articulate product positioning, messaging, and value propositions.</li> <li>Use quantitative and qualitative data to understand what our customers need, and where the incumbent products available today aren’t cutting it.</li> <li>Plan and execute product GTMs, nailing audience segmentation, messaging, channel strategy, and measurement.</li> <li>Collaborate with Product, Design, and Engineering to influence the product roadmap, with the ultimate goal of increasing product adoption and customer growth.</li> <li>Partner closely with Sales and Relationship Management teams to improve sales win rates and product upsell opportunities</li> <li>Build a strong relationship with marketing and brand teams to develop email campaigns, landing pages, advertising, case studies, social posts, and public relations outreach relating to your products.</li> <li>Roll up your sleeves to get things done – this can be anything from writing a press release to negotiating a sponsorship to interviewing customers, or whatever the project requires.</li> </ul> We believe a successful candidate will have some of the following qualities: <ul> <li>6+ years experience, with 3+ years of product marketing experience at a tech company</li> <li>Ideally at least 1 year of product marketing experience in fintech</li> <li>Product marketing depth: you are an expert in personas, positioning, messaging, pricing, and GTM strategy</li> <li>And marketing breadth: you understand channels and content types, and how to use them to deliver the right message to the right audience at the right time&nbsp;&nbsp;</li> <li>Exceptional communication skills, with the ability to influence and collaborate effectively across different levels of the company</li> <li>Strong strategic thinker with the ability to translate market insights into actionable plans and initiatives</li> <li>Customer-centric – you are excited to talk to customers and have experience doing customer research that is turned into actionable strategy and recommendations.&nbsp;</li> <li>Enjoy storytelling through numbers and testing your assumptions (experience with data analysis and SQL is a big plus)</li> <li>Be flexible and have an understanding that in a fast-growing startup like ours, your job might change as priorities shift</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.&nbsp; Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $171,000 - $213,700</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $153,900 - $192,300&nbsp;</li> <li>Canadian employees (any location): CAD 161,100 - 201,900</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-SE1 &nbsp;

Senior Product Marketing Manager - Cards & Spend Management

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Advance Firefox's security architecture and cryptography stack: Contribute to improvements in Firefox's core security systems, with a focus on cryptographic protocols, WebPKI, and security-sensitive web APIs. Help implement and maintain security features that support the evolution of public key infrastructure on the web.</li> <li style="font-weight: 400;">Design and implement web platform security features: Develop and ship web platform features in collaboration with teammates and the broader web community. Contribute to standards-based, secure, and interoperable implementations across Firefox.</li> <li style="font-weight: 400;">Improve browser reliability, performance, and resource efficiency: Investigate and resolve issues impacting stability, correctness, and performance. Analyze and improve memory usage and efficiency within a complex, multi-threaded browser environment.</li> <li style="font-weight: 400;">Collaborate on security initiatives: Partner with engineers across teams to identify, prioritize, and address security issues. Participate in debugging, root cause analysis, and implementation of effective long-term solutions.</li> <li style="font-weight: 400;">Contribute to technical design and planning: Participate in technical discussions, design reviews, and project planning for security-related initiatives. Help evaluate tradeoffs and contribute to engineering decisions within your area of work.</li> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">Strong software engineering and security fundamentals: Experience in software engineering, with proficiency in C/C++ and a solid understanding of security principles, including cryptographic protocols and implementations.</li> <li style="font-weight: 400;">Experience building and maintaining complex software systems: Ability to contribute to the design, implementation, testing, and maintenance of software in large-scale or security-sensitive environments.</li> <li style="font-weight: 400;">Strong debugging and problem-solving skills: Expertise in diagnosing and resolving issues in multi-threaded, cross-platform native applications, including performance and memory-related challenges.</li> <li style="font-weight: 400;">Collaborative and effective communicator: Ability to work effectively with distributed teams, communicate technical concepts clearly, and collaborate constructively to solve problems.</li> <li style="font-weight: 400;">Growth mindset and willingness to learn: Demonstrated curiosity and desire to deepen expertise in browser security, cryptography, and systems programming while continuously improving engineering skills.</li> <li style="font-weight: 400;">Web platform and modern systems experience: Familiarity with web technologies and interest or experience in Rust. Comfortable working within large, complex, multi-language codebases.</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: D #LI-REMOTE Req ID: R3156 </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Hiring Ranges:</div><div class="title">Canada Tier 1 Locations</div><div class="pay-range">$104,000&mdash;$139,000 CAD</div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range">$95,000&mdash;$126,000 CAD</div></div></div>

Senior Software Engineer, Firefox Security

Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The opportunity Thunderbird is growing beyond our free desktop and mobile applications, and we’re looking for a Senior Privacy &amp; Compliance Program Manager to help build and&nbsp;strengthen the privacy, compliance, data governance, and vendor review practices that support MZLA’s products and operations. Privacy and compliance are central to how we build and maintain user trust, particularly for a global user base with a significant presence in Europe. As MZLA expands its products and services, this role will help ensure that data is collected, used, shared, retained, and governed responsibly, in line with Thunderbird’s values and user trust commitments. You will help translate privacy, security, and compliance requirements into practical processes that fit our products and services, infrastructure, support workflows, vendor ecosystem, and operating model. MZLA is a small, growing organization, and the right person will be a hands-on program manager who can create structure without overcomplicating the work. You will work across legal, engineering, product, support, finance, operations, and other Mozilla-wide partners to clarify ownership, track open items, identify when issues need escalation, and keep cross-functional privacy and compliance work moving. This role requires strong judgment, excellent follow-through, and the ability to operate across legal, technical, operational, and leadership contexts. You will help ensure privacy and compliance work is well coordinated, appropriately documented, and grounded in practical processes that support user trust and responsible product development. This role requires regular overlap with Eastern Time working hours for meetings, collaboration, and time-sensitive coordination. We welcome candidates in other time zones who can consistently maintain meaningful overlap with ET. What you’ll do&nbsp; <ul> <li style="font-weight: 400;">Coordinate MZLA’s privacy and compliance program work, including planning, recurring reviews, risk tracking, documentation, and leadership reporting.</li> <li style="font-weight: 400;">Translate privacy, security, and compliance requirements into practical processes that fit how MZLA works.</li> <li style="font-weight: 400;">Coordinate vendor and tool reviews with legal, engineering, product, support, finance, operations, and other stakeholders.</li> <li style="font-weight: 400;">Help document data flows, subprocessors, and privacy, security, contractual, and operational considerations.</li> <li style="font-weight: 400;">Support privacy operations and data governance for a global user base, including DSAR and privacy-rights workflows.</li> <li style="font-weight: 400;">Help develop and maintain practical data inventories, records of processing, retention practices, and privacy-related documentation.</li> <li style="font-weight: 400;">Partner with technical teams to support privacy-by-design practices for new products, services, tools, and data-processing activities.</li> <li style="font-weight: 400;">Support compliance and audit-readiness efforts, including ISO-related readiness, evidence tracking, access reviews, and remediation follow-up.</li> <li style="font-weight: 400;">Help strengthen incident response readiness by clarifying roles, escalation paths, documentation expectations, and coordination needs.</li> <li style="font-weight: 400;">Build lightweight guidance, checklists, templates, and training materials that help teams meet privacy and compliance expectations without creating unnecessary bureaucracy.</li> </ul> What you bring&nbsp; <ul> <li style="font-weight: 400;">8+ years of relevant professional experience, preferably within a software, SaaS, technology, or technical product environment.</li> <li style="font-weight: 400;">5+ years of direct or closely related hands-on experience in privacy operations, compliance program management, GRC, legal operations, security compliance, vendor governance, data governance, or a similar function.</li> <li style="font-weight: 400;">Experience coordinating cross-functional programs across legal, engineering, product, support, finance, and operations teams, including work with external counsel, advisors, auditors, consultants, or vendors to move complex work forward.</li> <li style="font-weight: 400;">Experience supporting vendor, tool, or subprocessor reviews, including privacy, security, legal, and operational risk considerations.</li> <li style="font-weight: 400;">Experience supporting privacy operations, data governance, or user-rights workflows for products or services with international users, including areas such as GDPR or EU privacy requirements, DSARs, deletion or export requests, data inventories, records of processing, retention, access controls, or privacy policy maintenance.</li> <li style="font-weight: 400;">Technical fluency and the ability to work with technical teams to understand how data moves through systems, including cloud services, vendor tools, support systems, logs, telemetry, authentication, access permissions, and data storage.</li> <li style="font-weight: 400;">Familiarity with incident response, breach readiness, or security/privacy escalation processes.</li> <li style="font-weight: 400;">Strong project and program management skills, excellent written communication, sound judgment, and the ability to build pragmatic, right-sized processes for a small but growing organization.</li> <li style="font-weight: 400;">Ability to learn, evaluate, and responsibly use emerging technologies, including AI-enabled tools, to improve work processes.</li> <li style="font-weight: 400;">Ability to operate with initiative in areas where processes are still evolving, including identifying stakeholders, proposing next steps, clarifying ownership, and knowing when to escalate.</li> </ul> Bonus points for <ul> <li style="font-weight: 400;">Experience supporting ISO 27001 readiness, SOC 2 readiness, audits, certifications, or similar compliance efforts.</li> <li style="font-weight: 400;">Experience working in an open-source, consumer software, communications, email, privacy-focused, or mission-driven technology organization.</li> <li style="font-weight: 400;">Experience developing training or enablement materials for privacy, security, compliance, vendor review, or data handling.</li> <li style="font-weight: 400;">Experience with GRC platforms, policy management tools, ticketing systems, vendor management tools, or other systems used to track compliance workflows.</li> <li style="font-weight: 400;">Privacy certification such as CIPP/E, CIPP/US, CIPM, or similar.</li> </ul> What success looks like Success in this role means privacy and compliance work is clear, coordinated, and easier for teams to execute. You will help create practical processes, documentation, ownership, and escalation paths for vendor reviews, DSAR

Senior Privacy & Compliance Program Manager

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.&nbsp; About this team and role: The role is part of the IT Function within the broader Mozilla Infrastructure team. The IT team supports ERP Services, Workplace services, Service-Desk and On-Prem DC Services across the organization aligned with the mission to build a safe &amp; secure internet.&nbsp; As a Software (Application) Engineer in the newly formed Workplace technology team, you’ll help design, build, and maintain the systems and automations that power Mozilla’s workplace technologies — from collaboration and AI productivity tools to identity and access workflows. You’ll manage day-to-day administration, develop scripts and integrations, and contribute to projects that improve reliability, security, and user experience. This role is hands-on and growth-oriented, offering opportunities to deepen your technical expertise while shaping how Mozillians work and collaborate. Note: You don’t need to meet every listed qualification to be considered — we value diverse experiences and learning potential. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Design, build, and maintain scripts, APIs, and workflow automations that power key workplace systems — collaboration tools (Google Workspace, Slack, Zoom, Atlassian) and identity platforms (Okta). </li> <li style="font-weight: 400;">Develop lightweight services or integrations that connect collaboration, GenAI-tools (OpenAI, Claude, Gemini) and internal systems, enabling agentic flows (e.g., virtual assistants, workflow agents) that reduce manual work and improve user experience. </li> <li style="font-weight: 400;">Implement monitoring, logging and observability for automation and AI workflows; troubleshoot issues and uncover opportunities for reliability, scalability, and cost-efficiency. </li> <li style="font-weight: 400;">Contribute to the evolution of secure onboarding, off-boarding, and mover workflows across access, permissions and SaaS tools — with automation and safe agentic handoffs where appropriate. </li> <li style="font-weight: 400;">Collaborate with IT, Security, and People teams to ensure identity, data, and compliance standards (SSO, DLP, classification) are deeply embedded through automation and script-driven guardrails. </li> <li style="font-weight: 400;">Participate in pilot projects for new AI and productivity capabilities: integrate LLMs &amp; agents, track usage/adoption metrics, build flows that assist users (e.g., knowledge-agent, document summarizer). </li> <li style="font-weight: 400;">Contribute to the code-review process, documentation of shared libraries for workflows/agents, and build a library of integration templates for reuse across the team. </li> <li style="font-weight: 400;">Partner with senior engineers to modernize workplace systems through scalable architecture, API-first design, and intelligent agentic workflows.</li> </ul> What you'll bring: <ul> <li style="font-weight: 400;">4–6 years of experience in software engineering, systems integration or workplace technology development, with a focus on automation or scripting. </li> <li style="font-weight: 400;">Proficiency in one or more programming/scripting languages (Java, Go, Python, JavaScript/Apps Script, Bash, PowerShell) and comfortable with RESTful APIs, webhooks, and integration frameworks. </li> <li style="font-weight: 400;">Familiarity with SaaS platforms (Google Workspace, Slack, Zoom, Atlassian) and interest in agentic/AI workflows (LLMs, agents, prompt pipelines). </li> <li style="font-weight: 400;">Understanding of IAM/SSO (Okta, SAML/OIDC/SCIM) or a willingness to grow in this area; experience automating provisioning/access is a plus. </li> <li style="font-weight: 400;">Experience or curiosity about CI/CD, workflow orchestration, and building self-service delivery models that leverage agents or automation. </li> <li style="font-weight: 400;">Strong troubleshooting, documentation and cross-functional communication skills; comfortable collaborating with non-technical partners and translating automation into tangible operational gains. </li> <li style="font-weight: 400;">A growth mindset: you embrace learning new AI technologies, care about user experience, and seek to improve systems through intelligent workflows. </li> <li style="font-weight: 400;">Interest in building agentic flows (for example: bots that triage tickets, summarize documents, assist user tasks) and integrating them responsibly into workplace systems.</li> <li style="font-weight: 400;">Commitment to our values:</li> <ul> <li style="font-weight: 400;">Welcoming differences</li> <li style="font-weight: 400;">Being relationship-minded</li> <li style="font-weight: 400;">Practicing responsible participation</li> <li style="font-weight: 400;">Having grit</li> </ul> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disab

Senior Application Engineer, Workplace Technology

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> Tailscale is seeking an experienced Commercial Solutions Engineer to partner with Sales in driving new business for Commercial customers. You will co-own a book of business with Account Executives, lead technical discovery and architecture design, and act as a trusted advisor to customers. This role blends deep networking and security expertise with strong sales acumen to win competitive deals, scale enablement, and influence product direction. <h3>Key Responsibilities</h3> <ul> <li>Partner with AEs to identify, qualify, and close new Commercial customer opportunities.</li> <li>Lead technical discovery, solution architecture, demos, and POCs to accelerate decision-making.</li> <li>Guide complex multi-stakeholder deals, aligning technical and business objectives.</li> <li>Provide structured feedback to shape product roadmap and GTM strategy.</li> <li>Build scalable enablement resources, demo environments, and solution blueprints for the SE team.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>4/5+ years in a customer-facing SE/SA role within networking or security software.</li> <li>Proven experience co-owning pipeline and influencing quota outcomes with Sales.</li> <li>Strong networking fundamentals (TCP/IP, DNS, routing, firewalls) and troubleshooting skills.</li> <li>Deep understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC).</li> <li>Understanding of AI gateway and governance platforms for centralized LLM access, usage visibility, and audit&nbsp;</li> <li>Familiarity with privileged access management (PAM) including session recording, just-in-time access, and protocol-aware controls (e.g., Border0, CyberArk, Teleport).</li> <li>Experience with infrastructure as code tools such as Terraform, Pulumi, Ansible, or CloudFormation.</li> <li>Hands-on architecture experience with AWS, GCP, and/or Azure.</li> <li>Excellent communication skills, capable of translating technical features into business value.</li> <li>Experience thriving in high-growth or startup environments.</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="description">For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.</div><div class="title">CAN Pay Range (OTE)</div><div class="pay-range">$201,000&mdash;$268,000 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li>Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Solutions Engineer - Commercial (New Business)

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the Dataplane Engineering Team to: <ul> <li>Contribute to the core client connectivity features of Tailscale by applying a deep understanding of network engineering and software development.</li> <li>Evolve and enhance the Tailscale connectivity offerings between clients, subnet routers, exit nodes and other integrations with customer network infrastructure.</li> <li>Provide architectural insights and resolve escalated customer network issues to fix complex connectivity problems.</li> <li>Collaborate with product management and internal engineering to develop integrated network solutions that prioritize scalability and ease of maintenance while ensuring a superior customer experience.</li> </ul> Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential. <h3>Key Responsibilities</h3> <ul> <li>Design, build, test, and document core Tailscale’s client-side networking software.</li> <li>Advance product features by building upon or merging established industry network protocols with Tailscale's specific designs and frameworks.</li> <li>Adopt a security-centric approach to both architecture and coding to guarantee the resilience and safety of networking modules.</li> <li>Evaluate and optimize the performance, reliability, and scale of our software across a wide array of technical platforms and hardware.</li> <li>Provide expert consultation and support the customer success teams with critical network escalations within key customer environments.</li> <li>Engage actively with the open-source community and contribute to relevant projects.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>Significant experience with networking software and diagnosing networking issues</li> <li>Possess a comprehensive grasp of networking engineering, such as routing, VPNs, IP address management, and NAT traversal.</li> <li>Proficiency in Go or other low-level languages (e.g. C/C++, Rust), including a strong grasp of concurrent programming and techniques for optimizing performance.</li> <li>Experience with large scale distributed systems is highly desirable</li> <li>Knowledge of low-level OS network stacks is highly desirable</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$218,420&mdash;$302,840 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li>Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Software Engineer, Networking (Dataplane)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s Growth Lifecycle Incentives team builds coupon experiences, one of the company’s core revenue drivers. We own the end-to-end experience for coupon storing, serving, ranking, and merchandising in app, web and CRM, partnering closely with Product, Data Science and Machine Learning Engineers, Retailer Managers to deliver features that make the coupon more valuable and accessible. We’re looking for Senior Software Engineers to design and build backend services and user-facing experiences.&nbsp; You’ll join a team of 19 engineers operating in a fast-paced environment. If you thrive on tackling complex problems, balancing new feature work with retailer-driven requests and technical debt, and rolling up your sleeves to deliver impact, this role is for you. <h2>About the Job</h2> <ul> <li>Design, build, and own backend services, APIs, and data integrations that power coupon merchandising.</li> <li>Implement and iterate on experiments end-to-end—partnering with Product and Data Science to ideate, launch, measure, and refine A/B tests that move key metrics.</li> <li>Identify and execute codebase and product optimizations that improve reliability, performance, and cost efficiency across distributed systems.</li> <li>Collaborate cross-functionally to define roadmaps, success metrics, and guardrails; communicate tradeoffs clearly in a fast-paced, experiment-driven environment.</li> <li>Uphold high engineering standards through code reviews, testing, documentation, and thoughtful architecture decisions that balance speed with quality.</li> <li>Partner with frontend and mobile engineers to deliver cohesive, high-quality experiences across web, iOS, and Android.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>4+ years of professional software engineering experience with a focus on backend development.</li> <li>Proficiency in at least one modern backend language and framework (e.g., Go, Python/Django or Flask/FastAPI, Java/Spring, Ruby/Rails, or Node.js/Express).</li> <li>Hands-on experience designing and operating RESTful or gRPC APIs and microservices in production.</li> <li>Strong working knowledge of relational databases (e.g., PostgreSQL, MySQL) and caching/NoSQL stores (e.g., Redis, DynamoDB); ability to write and optimize SQL.</li> <li>Experience collaborating with Product and Data Science to build data-informed features and iterate based on experiment results.</li> <li>Experience deploying and operating services on a public cloud (e.g., AWS, GCP) and working with containers (e.g., Docker, Kubernetes) or similar orchestration.</li> <li>Demonstrated ability to write clean, maintainable code; strong debugging skills; and solid testing practices (unit/integration).</li> <li>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with experimentation platforms and A/B testing frameworks, including experiment design, instrumentation, and analysis.</li> <li>Frontend or mobile development experience (e.g., React/TypeScript, React Native, Swift, or Kotlin) and comfort collaborating across the stack.</li> <li>Exposure to event-driven architectures and analytics tooling (e.g., Kafka or Pub/Sub, feature flag systems, Looker, Amplitude, or similar).</li> <li>Experience with performance optimization and observability at scale (e.g., profiling, caching strategies, SLOs, Prometheus/Grafana, OpenTelemetry).</li> <li>Comfort thriving in a fast-paced, experimentation-heavy environment with ambiguity, rapid iteration, and frequent learning cycles.</li> <li>Exposure to AI-assisted development and agentic coding workflows.</li> <li>Domain experience in coupon or growth systems.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$168,000&mdash;$177,500 CAD</div></div></div>

Senior Software Engineer - Core Experience, Growth

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Why this role is on the menu</h2> Instacart Business (inclusive of Instacart Health) is scaling fast, and our commercial teams, leadership, and external partners need reliable, high-quality data to keep pace with it. We're hiring a Business Insights Lead to own this end to end — building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions. This role sits at the intersection of data, strategy, and commercial execution: you'll be the go-to analytical partner for internal leadership and the single point of accountability for external partner reporting. A year from now, GTM leaders will trust the numbers, partners will get consistent and timely reporting, and the business will have a repeatable system for surfacing growth opportunities before they're obvious. <h2>What you'll cook up in your first year</h2> <ul> <li>A reporting system GTM leaders trust: partner-level insights and dashboards that give every leader timely, accurate visibility into business performance without having to ask for it.</li> <li>An external partner reporting program running like clockwork: clear frameworks, reliable delivery cadences, and consistent data quality across every partner-facing output.</li> <li>A track record of surfaced opportunities: deep-dive analyses that diagnosed performance gaps and pointed the business toward real, actionable growth across Instacart Business and Health.</li> <li>Recurring analytical programs — retention, cohort analysis, pipeline health — running on their own and tracking the metrics that matter most to commercial success.</li> <li>A stronger analytics foundation for the business: closed gaps in reporting coverage, scalable self-service tools, and cross-functional partnerships that make the underlying data infrastructure work harder for everyone.</li> </ul> &nbsp; <h2>The secret ingredients we're looking for</h2> This role calls for someone who's equally comfortable building analytical infrastructure and telling the story behind the numbers — an operator who can move from a SQL query to a stakeholder-ready narrative without losing rigor along the way. Must-have pantry staples (Minimum Qualifications) <ul> <li>5+ years of experience in analytics, business intelligence, or insights, including 2+ years in a B2B, commercial, or GTM-facing context.</li> <li>A track record of owning end-to-end reporting programs — from data sourcing and modeling to delivery and stakeholder communication.</li> <li>Strong proficiency in SQL and at least one BI/visualization tool (e.g., Tableau, Looker, Mode).</li> <li>Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale.</li> <li>Strong communication skills — able to frame analytical findings clearly and influence decision-making across cross-functional partners and leadership.</li> <li>Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks.</li> <li>Comfortable operating in a fast-paced, ambiguous environment where priorities evolve and business context matters as much as technical skill.</li> </ul> Optional garnishes (Preferred Qualifications) <ul> <li>Experience in a technology, marketplace, or B2B sales environment.</li> <li>Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and analytics.</li> <li>Experience building or contributing to external partner-facing reporting programs.</li> <li>A track record of turning ambiguous problem statements into clear, scalable analytical outputs.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$133,000&mdash;$140,500 CAD</div></div></div>

Insights Lead, Instacart Business

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.&nbsp; We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services. At Instacart, the Service Platform team is a critical enabler for every engineering organization across the company. From owning our deployment pipeline and canary systems to defining the tooling that powers safe, reliable service delivery, our team ensures that developers can ship with confidence. We take pride in deep ownership, a strong product mindset, and a highly collaborative culture. You will work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end. Our work directly shapes the stability, velocity, and success of Instacart’s overall platform. <h2>About the Job&nbsp;</h2> <ul> <li>Product focused leader who is able to adapt to critically fast paced environment</li> <li>Ability to lead both product and critical reliability systems like Temporal/Canary/Deployments</li> <li>Ability to articulate and convey priorities and balance constant needs around the organization</li> <li>Ability to manage cross-cutting stakeholder relationships, prioritizing customer needs first</li> <li>Eager to navigate ambiguous, hairy, and technical problem spaces and fully understand our deployment infra end to end</li> <li>Leader by example, and strong incident triaging mindset</li> <li>Eager to jump into domains, languages, and problem areas that might be new and unfamiliar</li> </ul> &nbsp; <h2>About You</h2> Minimum Qualifications <ul> <li>Bachelor’s degree in Computer Science, a related field, or equivalent practical experience</li> <li>2+ years of experience of leading and managing people with an emphasis on getting deep into details on designing, analyzing, and troubleshooting large-scale distributed systems.</li> <li>7+ years of experience with software development in one or more programming languages</li> <li>Proven track record of launching and shipping high-impact products; bonus points for internal, developer facing products.</li> <li>Strong proficiency in maintaining high standards for production services</li> </ul> Preferred Qualifications <ul> <li>Strong communication skills and ability to contextualize problems across various audiences</li> <li>Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently</li> <li>Experience building and shipping products to users&nbsp;</li> <li>Expertise&nbsp; building platforms and high scale infrastructure</li> <li>Visionary thinker capable of generating transformative ideas</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$196,000&mdash;$207,000 USD</div></div></div>

Engineering Manager, Service Platform

<div class="content-intro">Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</div>As a Senior Software Engineer on the Risk Engineering team within the <a href="https://www.coinbase.com/careers/product-groups" target="_blank">Consumer &amp; Business</a> group, you'll build and optimize the systems that detect and prevent fraud, manage credit and market risk, and protect millions of users from financial threats in real time at crypto-market scale. You'll provide technical leadership for end-to-end projects, drive architectural decisions that shape our risk detection and mitigation systems, and deliver complex features from inception through production. Your work directly reduces financial loss and keeps Coinbase users safe. What you'll do: <ul> <li>Lead the design and delivery of complex risk platform features end-to-end, from architecture through implementation, deployment, and monitoring, with stringent requirements for correctness, performance, and reliability</li> <li>Drive architectural decisions that shape Coinbase's risk detection and mitigation systems, translating ambiguous business requirements into scalable working architectures that balance fraud prevention with user experience</li> <li>Partner cross-functionally with Data Science, ML, Risk Analysts, Product, and Compliance teams to build proactive systems (real-time decisioning engines, model-driven fraud detection) and reactive solutions (incident response tooling, compliance-driven risk controls)</li> <li>Build AI-native risk systems that leverage fleets of agents to automate complex detection and response workflows, significantly reducing the need for manual intervention</li> <li>Strengthen the team by mentoring engineers, conducting rigorous code reviews, writing technical design documents for complex systems, and championing engineering best practices across the codebase</li> <li>Own system quality and operational excellence by proactively addressing technical debt, driving bug triaging, and leading incident response and post-mortems to ensure platform reliability</li> </ul> Required Skills and Experience: <ul> <li>5+ years of backend software engineering experience with a track record of delivering complex, high-impact systems in production environments</li> <li>Deep proficiency in backend languages (Go, Ruby, Python, or Java) with demonstrated experience designing distributed systems including microservices, event-driven architectures, and REST/GraphQL APIs</li> <li>Proven ability to translate ambiguous requirements into clear technical plans and working architectures, driving technical clarity across engineering, product, and data science teams</li> <li>Track record leading end-to-end projects with long-term impact, including scoping, design, implementation, monitoring, and mentoring other engineers through the process</li> <li>Experience leading incident response, conducting post-mortems, and driving measurable operational improvements in high-availability systems</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul> P76938 #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$191,100&mdash;$191,100 CAD</div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;">Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;">Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</li> <li style="font-style: italic; font-size: 8pt;">US Applicants: View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</li> <li style="font-style: italic; font-size: 8pt;">Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"> tutorial</a>.</li> <li style="font-style: italic; font-size: 8pt;">Data Privacy &amp; Arbitration: By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>. </li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Senior Software Engineer, Backend (Consumer - Risk)

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> The Developer Experience and Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. Within DEeP, the Extensibility program is how Stripe expands its total addressable market and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform. Stripe has three interconnected extensibility primitives. <ul> <li>Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).</li> <li>Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.</li> <li>Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.</li> </ul> These primitives are deeply interdependent, involve 10+ cross-functional teams, and culminate in a flagship product launch. <h2>What you'll do</h2> We're seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership. In this role, you'll own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You'll set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program. <h3>Responsibilities</h3> <ul> <li>Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.</li> <li>Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.</li> <li>Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.</li> <li>Support ProServ and Partnerships — ensure ProServ and Partnerships requirements surface in the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers.</li> </ul> <h2>Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> <ul> <li>5+ years of technical program management experience with demonstrated success in driving complex cross-organizational programs.</li> <li>Strong product sense and ability to understand enterprise customer needs</li> <li>Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.</li> <li>Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities.</li> <li>Proven track record of successful program delivery in complex technical environments</li> <li>Bachelor's degree or equivalent practical experience</li> </ul> <h3>Preferred qualifications</h3> <ul> <li>Background in product management or product operations</li> <li>Experience with developer platforms, API products, or payment systems</li> </ul>

Technical Program Manager, Extensibility Platform (CA)

<h2>Role Description</h2> <div> As a Senior Fullstack Product Software Engineer on Dropbox’s Browse &amp; Navigate Web Experience team, you will own and evolve the customer-facing web experiences and supporting systems behind Browse, Navigate, Preview, and related workflows. You will lead ambiguous, multi-phase work from technical discovery and design through rollout and operational ownership, partnering with Product, Design, Data, Infrastructure, and platform teams. You will combine full-stack execution with sound architecture, production judgment, and approved AI-assisted workflows while remaining accountable for final technical quality. Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. </div> <h2>Responsibilities</h2> <ul> <li data-usually-unique-id="941429664724425756101444">Own multi-phase full-stack product capabilities from requirements and technical design through staged rollout, measurement, and ongoing operation.</li> <li data-usually-unique-id="914461558955940161119627">Design and evolve scalable web experiences, services, APIs, and data models for Browse, Navigate, Preview, App Shell, window chrome, and shared web capabilities.</li> <li data-usually-unique-id="696687199468472221950329">Make architecture and scope tradeoffs that balance customer needs, delivery constraints, reliability, performance, security, privacy, and maintainability.</li> <li data-usually-unique-id="052547052244941431588023">Improve observability, testing, incident readiness, and on-call health, and lead debugging and production-risk decisions when systems fail.</li> <li data-usually-unique-id="397392251465556919376070">Use approved AI and automation tools for implementation, testing, debugging, documentation, and operational workflows; validate outputs and standardize practices that preserve engineering quality.</li> <li data-usually-unique-id="501264521791609826850154">Align cross-team dependencies and create leverage through reusable components and services, design and code reviews, runbooks, technical documentation, and mentoring.</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li data-usually-unique-id="458388159486967185536006">9+ years of professional software engineering experience, including experience building full-stack product systems, or equivalent practical experience.</li> <li data-usually-unique-id="289471060087661791940582">Experience designing, shipping, and operating large-scale, customer-facing web applications and multi-component systems.</li> <li data-usually-unique-id="772067271709110681105154">Strong frontend engineering skills with TypeScript or JavaScript and modern web frameworks such as React, plus experience with at least one backend language such as Python, Go, Java, or C++.</li> <li data-usually-unique-id="315856620185884825219344">Demonstrated end-to-end ownership of ambiguous, multi-phase initiatives, including adjusting scope based on customer, business, and technical constraints.</li> <li data-usually-unique-id="289092947324160082888095">Experience making architecture tradeoffs across frontend systems, APIs, data models, reliability, performance, observability, and production operations.</li> <li data-usually-unique-id="154767778789280097946374">Ability to learn unfamiliar systems, codebases, and approved AI or automation workflows while validating generated output for correctness, security, privacy, and maintainability.</li> <li data-usually-unique-id="294198380418950569232873">Ability to communicate technical decisions clearly and align dependencies across Engineering, Product, Design, Data, Infrastructure, and platform partners.</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li data-usually-unique-id="582781986946958232716463">Experience with large-scale content, file, collaboration, or productivity systems.</li> <li data-usually-unique-id="969753871807980187381062">Deep experience with React and TypeScript together with backend APIs, services, and data modeling.</li> <li data-usually-unique-id="230550434609146896850772">Experience with AI-assisted product experiences, recommendation systems, or operational automation.</li> <li data-usually-unique-id="519630727441849671089176">Experience leading cross-team migrations, staged rollouts, or platform integrations and improving SLOs, observability, or test strategy.</li> </ul> <div> <h2>Durable Skills</h2> </div> AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Awareness: Understand yourself and others.</li> <li>Judgment: Evaluate information and make decisions in complex situations.</li> <li>Adaptability: Learn, ad

Senior Fullstack Product Software Engineer, Web Experience

<h2 class="p1">Role Description</h2> <div>Dropbox is seeking a Head of Revenue Operations to lead and scale the operational foundation of the company's global B2B go-to-market organization. This role will be responsible for driving operational excellence across the revenue engine, enabling predictable, efficient growth across SMB, Mid-Market, and Enterprise segments. This role will also oversee Marketing Operations, ensuring alignment between demand generation, pipeline creation, and revenue outcomes across the full customer lifecycle.</div> <div>&nbsp;</div> <div>This leader will own revenue planning, forecasting, revenue operations, incentives, systems, analytics, and GTM infrastructure. Partnering closely with Sales, Finance, Product, Marketing, and Customer leadership, this role will play a critical role in strengthening execution rigor, improving forecast accuracy, and enabling Dropbox to scale across products, regions, and sales motions, including product-led, sales-assisted, and enterprise.</div> <h2 class="p1">Responsibilities</h2> <ul> <li> <div>Own and continuously improve Dropbox's end-to-end revenue operating model, including segmentation, account coverage, territory design, role clarity, and cross-functional handoffs across Sales, Marketing, Customer Success, and Support</div> </li> <li> <div>Lead annual and quarterly revenue planning processes, including bookings targets, quota setting, capacity planning, territory design, and ramp assumptions</div> </li> <li> <div>Establish forecasting rigor, pipeline management processes, inspection cadences, and performance management standards that improve visibility and predictability across the business</div> </li> <li> <div>Define, track, and operationalize core revenue and GTM KPIs (e.g., pipeline coverage, win rates, ACV, sales cycle, productivity, CAC, velocity, retention, and expansion), identifying performance gaps and driving operational improvements</div> </li> <li> <div>Lead revenue operations across the customer lifecycle, from lead routing and opportunity management through renewal and expansion, ensuring scalable processes, governance, and execution excellence</div> </li> <li> <div>Partner with Data Science on analytical support and insights, experimentation and cadence for biz performance updates</div> </li> <li> <div>Partner with Finance on revenue planning, pricing operations, discounting frameworks, deal governance, sales compensation, and incentive design to support growth and operational discipline</div> </li> <li> <div>Partner with Customer Success and Support leadership to improve retention, renewal, and expansion outcomes through operational insights, reporting, and process optimization</div> </li> <li> <div>Enable GTM readiness and operational execution for new product launches, packaging changes, pricing updates, and growth initiatives</div> </li> <li> <div>Deliver executive-level reporting, business reviews, and performance insights that support decision-making across revenue leadership</div> </li> <li> <div>Build, lead, and develop a high-performing Revenue Operations organization, driving operational excellence, scalable processes, and the adoption of AI-enabled solutions that improve productivity and business performance</div> </li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>12+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Finance, or related functions within a scaled SaaS or product-led growth company</li> <li>Proven experience leading revenue operations for multi-segment B2B organizations across SMB, Mid-Market, and Enterprise customer segments</li> <li>Deep expertise in forecasting, revenue planning, territory design, quota management, sales productivity, incentive compensation, and pipeline management</li> <li>Strong understanding of SaaS business models, revenue motions, and key operational drivers across acquisition, expansion, and retention</li> <li>Demonstrated ability to identify operational challenges and implement scalable, data-driven solutions that improve business performance</li> <li>Strong cross-functional leadership skills with the ability to influence senior stakeholders across Sales, Finance, Product, Marketing, and Customer organizations</li> <li>Experience supporting organizations through significant growth and GTM evolution, including PLG, sales-assisted, and enterprise motions</li> <li>Strong analytical and problem-solving capabilities, with extensive experience leveraging data to drive operational and business decisions</li> <li>Track record of building, developing, and leading high-performing revenue operations teams in a fast-paced, evolving environment</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Proven track record implementing AI-enabled revenue solutions that deliver measurable improvements in efficiency, productivity, and business outcomes</li> <li>Demonstrated experience owning and scaling GTM technology ecosystems, with deep expertise in Salesforce and related revenue platforms</li> </ul> <h2>Durable Skills</h2> AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Awareness: Understand yourself and others.</li> <li>Judgment: Evaluate information and make decisions in complex situations.</li> <li>Adaptability: Learn, adjust, and stay effective through change.</li> <li>Connection: Communicate<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8

Senior Director, Revenue Operations

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> The DAP Repository Flows team owns two areas within GitLab's Duo Agent Platform (DAP). The first is DAP onboarding, helping customers quickly set up a project so they can start using the Duo Agent Platform with minimal friction. The second is repository and background flows: autonomous and scheduled agents that work on a customer's codebase on their behalf. This work is central to how GitLab delivers AI-powered automation on repositories. As a Staff Software Engineer, you will set technical direction for the team, drive complex initiatives across team boundaries, and raise the engineering bar for how we build agentic experiences on top of the Duo Agent Platform. <h2>What you'll do in this role</h2> <ul> <li>Set and drive the technical direction for the DAP Repository Flows team, making architecture decisions that shape how onboarding and repository/background flows are built.</li> <li>Lead the design and delivery of autonomous and scheduled agents that operate on customer codebases, building on top of the Duo Agent Platform.</li> <li>Design and refine the DAP onboarding experience so customers can get a project configured and productive quickly.</li> <li>Partner across teams in the broader DAP organization to align on interfaces, shared patterns, and platform capabilities.</li> <li>Mentor senior and intermediate engineers, review designs and code, and elevate the team's overall technical quality.</li> <li>Identify and resolve the hardest technical problems the team faces, and prevent them where possible through sound design.</li> <li>Contribute to a culture of autonomy, ownership, high context sharing, and async-first collaboration.</li> </ul> <h2>What we're looking for</h2> <ul> <li>Deep, hands-on experience with Ruby and Ruby on Rails in production systems.</li> <li>Demonstrated experience integrating LLMs into products (product integration, not ML model training).</li> <li>Experience building agentic systems: autonomous or semi-autonomous agents that take actions on a user's behalf.</li> <li>A track record of designing and shipping complex, high-scale systems and driving technical direction across teams.</li> <li>Strong written communication and the ability to operate effectively in a distributed, async-first environment.</li> <li>The judgment and influence expected of a staff-level engineer: setting direction, unblocking others, and multiplying the team's impact.</li> </ul> <h2>About the team</h2> The DAP Repository Flows team is part of GitLab's broader Duo Agent Platform organization, within the AI/R&amp;D group. The team is small and distributed, with plans to grow. We value autonomy, ownership, and high context sharing, and we work async-first through GitLab issues and Slack. <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div>Remote-Global</div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Staff Backend Engineer (Ruby), AI Engineering: DAP Repository Flows

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes. Must be located in Canada.&nbsp; <h2>What you’ll do</h2> <ul> <li>Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities.</li> <li>Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment.</li> <li>Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs.</li> <li>Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals.</li> <li>Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles.</li> <li>Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers.</li> <li>Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning.</li> <li>Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams.</li> <li>Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion.</li> <li>Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes.</li> <li>Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation.</li> <li>Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies.</li> <li>Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned.</li> <li>Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform.</li> <li>Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds.</li> </ul> <h2>About the team</h2> The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the<a href="https://handbook.gitlab.com/job-families/sales/account-executive/#commercial-account-executive---mid-market"> Commercial Account Executive Handbook</a>. <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div>Remote-Global</div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/

Commercial Account Executive - Mid-Market, Canada

In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking feels all but extinct. Mercury believes that level of care and craft in design has been lost in modern finance and we’re building a brand that brings it back. We're a financial technology company building products that feel extraordinary to use. We help people and businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions. Our Design Systems team sets the visual foundation that every product designer, every UI surface, and every expressive product moment builds on, from the foundations like type and color, to highly expressive brand-in-product moments that make Mercury feel considered. We’re looking for a Staff Visual Designer to raise the ceiling on craft across Mercury’s design system and product experience. This is a senior individual contributor role for someone who can see the whole UI system and knows how to evolve it at scale. Design Foundations is a brand-new team at Mercury, responsible for design systems, brand in product, and AI tools to help anyone build. This means this role has real agency to define it: supporting a highly collaborative team that’s hungry to grow its craft, and a clean slate for setting the vision forward. <h3>In this role, you’ll:</h3> <ul> <li>Redefine and ship large, foundational improvements to Mercury’s design language (things like type, color, and iconography) that scale beautifully across every product surface.</li> <li>Partner with Brand and other craft leaders to bring expressive moments into the product and set direction for how brand and product visual language work together.</li> <li>Set the craft bar for the design org: define what excellent looks like, and build the systems, guidelines, and references that make it repeatable.</li> <li>Actively coach product designers on their craft, giving direct feedback that raises the quality bar across both individual work and the design system itself.</li> <li>Partner with design systems designers and engineers to make sure visual decisions translate cleanly into scalable, maintainable components.</li> <li>Represent design systems and visual craft in conversations with Brand, Engineering, and design leadership.</li> </ul> <h3>What you’ll bring:</h3> <ul> <li>10+ years of experience in visual design, with deep expertise in typography, color systems, and iconography at a product or brand scale.</li> <li>A portfolio that shows range: foundational systems work as well as high-craft, expressive visual design.</li> <li>Not just taste, but conviction and language to articulate what makes something successful.</li> <li>A track record of coaching or mentoring other designers, with a clear point of view on what strong craft looks like and how to teach it.</li> <li>Systems thinking, you’re comfortable balancing expressive visual design with the pragmatic needs of a scalable design system for a data rich product.</li> <li>Strong stakeholder management, comfortable winning buy-in from executives and cross-functional leaders on high-visibility work, backed by conviction.</li> <li>Strong communication and presence: able to set direction, build alignment, and defend opinionated design decisions with both designers and engineers.</li> <li>Proficient in design tools and front-end prototyping with React; comfortable working closely with engineers on how visual systems get built and maintained in code. Affinity for AI-assisted prototyping. Motion design skills are a plus.</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $228,700 - $285,900 USD</li> <li>Canadian employees (any location): $216,200 - $270,200 CAD</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AK1

Staff Visual Designer - Design Systems

In 1945, elevator operators walked out of New York's office buildings. The city ground to a halt with millions of workers stuck on the street and a hundred million in losses. Automatic elevators had existed since the 1890s. Nobody would ride one without a person at the controls. It took the strike, and the decade after it, building trust car by car, building by building, before people would step into a box and press a button themselves. At Mercury, we’re building for the building class: those who act on their ambition, who see something that doesn't exist and decide to make it real with their time, money, and team. Whether that's a side project or a scaling unicorn. We build the financial stack for them.&nbsp; We believe the future of financial software is infrastructure that works on your behalf. We’re looking for a product leader to accelerate our AI bets – Command, CLI, MCP – and our API as we build towards a Mercury that is programmable and intelligent. This is a role for a builder who is capable across the stack with hands-on experience building with AI.&nbsp; *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: <ul> <li>Develop a deep understanding of how Mercury's most technical customers use our product today, and what they're trying to do that they can't yet</li> <li>Lead the product vision for how our AI products – Command, CLI, MCP – transform the way people interact with their finance stack: from asking questions about their business to taking action on their behalf</li> <li>Define Mercury's strategy for connecting to the broader ecosystem of AI tools; build and automate the workflow end to end using Command, CLI, MCP, and the rest of our AI stack</li> <li>Own the roadmap for Mercury's API and drive it from niche, read-heavy usage toward a comprehensive platform that enables customers to build on top of Mercury</li> <li>Partner with engineering to make hard technical tradeoffs about interfaces, API design, data access, and capabilities: you should be able to hold your own in these conversations</li> <li>Work closely with Mercury's growth and partnerships teams to ensure our AI products are a competitive advantage in acquisition and retention</li> <li>Navigate a high-velocity environment where leadership cares deeply about this space and expects you to move fast and think originally</li> </ul> Some things that might make you successful in a role like this: <ul> <li>You're genuinely excited about what's happening in AI right now and are actively building with these tools</li> <li>Have strong opinions about AI products and the judgment to recognize fast when one of them is wrong. You're not waiting for someone to tell you what's possible</li> <li>10+ years of experience building — as a founder or product manager — including meaningful time owning product decisions end-to-end</li> <li>Be dangerous across the stack and able to grapple directly with complex concepts; hands on experience building AI products with AI, and knowledge about RAG, evals, agent harnesses a plus</li> <li>You understand what it means to build for developers and technical users</li> <li>You thrive in a culture where leadership is deeply engaged</li> <li>You can take a nascent product area with real traction and turn it into a coherent strategy with a clear roadmap</li> </ul> Learn more about what we're building: <ul> <li><a href="https://mercury.com/command">Mercury Command</a>: Complete financial work end-to-end with AI. Tell Mercury what to do in natural language; it stages the action and executes with your approval</li> <li><a href="https://mercury.com/api">Mercury MCP &amp; CLI</a>: Give your AI agents direct access to verified financial data, or work with your Mercury account straight from the terminal</li> <li><a href="https://mercury.com/blog/series-d-announcement">The bank of the future knows your business</a>: Immad on what we're building toward and why now is the moment</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $239,000 - $298,800</li> <li>Canadian employees (any location): CAD 225,900 - 282,400</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. &nbsp; #LI-AT3 &nbsp;

Staff Product Manager - Mercury Command

In the days after the 1906 earthquake and fire destroyed most of San Francisco, the city's banks stayed shut, their vaults too hot to open for weeks. Amadeo Giannini, who ran the small Bank of Italy, did the opposite. He set up a makeshift desk on the wharf, a plank laid across two barrels, and began lending. Most of his customers were shopkeepers, fishermen, and tradespeople who had lost everything, including any papers proving who they were. So Giannini lent on a signature and a handshake, betting on the people in front of him. Those loans helped rebuild the city block by block, and, the story goes, every one of them was paid back. That's the promise of a business loan: capital, offered fairly and fast, to people with the will and the plan to build something. More than a century later, too many growing businesses still hit a version of the closed vault: slow processes, opaque decisions, and paperwork that arrives too late to matter.&nbsp; At Mercury, we're building lending products that give growing businesses fast, fair, transparent access to the capital that lets them say yes when it counts. We're looking for a Senior PM to own this product end-to-end. You'll blend sharp product instincts with real empathy for business owners, partnering closely with risk, design, data science, engineering, and operations to ship a product that is both responsible and genuinely delightful to use. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What You'll Do: <ul> <li>Own the vision, strategy, and roadmap for Mercury's business lending product suite</li> <li>Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment</li> <li>Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls</li> <li>Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners</li> <li>Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound</li> <li>Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize</li> <li>Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed</li> <li>Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment</li> </ul> What You Bring: <ul> <li>7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain</li> <li>Experience of building and scaling lending businesses</li> <li>A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment , and the risk and compliance considerations that come with it</li> <li>Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users</li> <li>Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders</li> <li>Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities</li> <li>A track record of using data and experimentation to drive decisions and measurable outcomes</li> <li>Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $200,700 - $250,900</li> <li>Canadian employees (any location): CAD 189,700 - 237,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AT3

Senior Product Manager - Business Lending

In 1933, Harry Beck redesigned the London Underground map. Instead of preserving geography, he redesigned it around how people actually navigated the system. The result became one of the most influential examples of information design ever created. Beck understood that people don't need a perfect representation of complexity. They just need a system that helps them accomplish what they came to do. We think accounting deserves the same kind of clarity and simplification. Today, people bounce between their bank*, accounting software, spreadsheets, receipts, and disconnected workflows just to prepare transactions for their books. We think that’s backwards. At Mercury, we're building toward a future where accounting becomes increasingly automatic, intelligent, and deeply integrated into how businesses operate. Instead of asking customers to adapt to accounting software, we want software that adapts to the way customers already work. We're looking for a Senior Product Designer to join our Accounting Integrations team and help imagine what that future looks like. This is an opportunity to redefine how businesses experience accounting. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h2>What you’ll do:</h2> <ul> <li>Lead the design vision for Mercury's Accounting Integrations experience, from early product strategy through polished execution</li> <li>Reimagine how customers prepare and complete accounting work in Mercury through thoughtful automation and new interaction models, shaping how customers interact with one of our most strategically important product areas</li> <li>Translate complex accounting workflows into intuitive product experiences that make financial operations feel simple</li> <li>Partner closely with Product, Engineering, Data, and Research to shape the future of accounting at Mercury through rapid exploration, experimentation, and thoughtful product strategy</li> <li>Define shared interaction patterns and visual language across Mercury's accounting ecosystem</li> <li>Raise the quality bar for accounting experiences across Mercury through exceptional craft and design leadership</li> </ul> <h2>What we're looking for:</h2> <ul> <li>6+ years of experience leading complex, end-to-end product design initiatives</li> <li>Thinks in systems and workflows, not just individual screens</li> <li>Learns new domains obsessively until they can challenge experts on their own assumptions</li> <li>Brings clarity to ambiguous problems and helps teams align around a compelling direction</li> <li>Experience turning highly complex workflows into simple, intuitive product experiences</li> <li>Balances automation with transparency, trust, and user control</li> <li>Brings strong product judgment, clear communication, and a high degree of ownership</li> <li>Uses AI to accelerate exploration and deepen their thinking without compromising craft</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $189,000–236,200 USD</li> <li>Canadian employees (any location):&nbsp; $178,600–223,200 CAD&nbsp;</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-KS2

Senior Product Designer - Accounting Integrations

With Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking prudential compliance program is a key part of building a durable, regulator-ready foundation. In this role, you will report to our Director, Bank Regulatory Compliance and will steward the implementation and operation of a scalable, regulator-ready prudential regulatory compliance program to support bank charter readiness, beginning with Regulations W and O. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a prudential compliance program aligned with regulatory expectations and a digital-first business model.&nbsp; You will define how Mercury ensures it operates in a safe and sound manner, within the boundaries of prudential regulatory requirements, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate. <h3>Here are some things you’ll do on the job:</h3> <ul> <li>Implement and operate Mercury’s first prudential regulatory compliance program for banking* (focusing initially on Regulations W and O) including policies, procedures, governance framework, transactional controls and ongoing monitoring activities</li> <li>Interface directly with and advise Mercury’s senior management on permissibility / advisability of proposed transactions</li> <li>Engage and partner deeply with stakeholders across the organization including Legal, Finance, People/HR, Credit, etc.</li> <li>Play a pivotal role in shaping how some of Mercury’s most business critical transactions come together in a safe and sound manner</li> <li>Educate and grow Mercury’s compliance culture, awareness of prudential regulatory obligations, and best in-class practices via training and guidance to bank staff regarding prudential regulatory requirements</li> <li>Maintain records and documentation on all prudential regulatory compliance activities and programs</li> </ul> <h3>You should:</h3> <ul> <li>Have 5-7+ years of experience in building and/or operating prudential compliance programs including Regulations W and O and have a strong understanding of prudential regulations and regulatory expectations</li> <li>Be well-versed in representing program outputs and decisions to senior executives, internal auditors, prudential regulators, and other third parties / stakeholders</li> <li>Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion and don’t settle</li> <li>Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority</li> <li>Be excited about using technology, including artificial intelligence, to enhance your capabilities and advance the profession in ways others may never even think of</li> <li>*Nice-to-have*: You have prior experience working in quantitative fields including finance, credit, and/or strategic operations</li> </ul> <h3>Compensation:</h3> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 - $203,800</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700 - $183,400</li> <li>Canadian employees (any location): CAD 154,100 - 192,600</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. #LI-DNI &nbsp;

Senior Compliance Risk Manager - Prudential

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives. The challenge is to do so while ensuring we protect Mercury, customers, and the broader financial ecosystem from bad actors and harmful, illegal, or unauthorized activities. Mercury builds banking* for ambitious entrepreneurs. While we’re not a bank ourselves, our work sits within the broader U.S. financial system — and with that comes a responsibility to help keep it safe. That means building thoughtful systems and processes that root out bad actors, prevent abuse, and protect access for the founders and companies we’re here to serve. The BSA/AML &amp; Sanctions compliance team serves as the oversight function for Mercury's overall AML &amp; Sanctions program. As Financial Crimes Compliance Modeling &amp; Analytics Manager, you'll help drive enhancements to Mercury's financial crimes compliance (FCC) detection and screening models and improve the overall FCC framework. You'll play a key role in developing, tuning, and maintaining Mercury's transaction monitoring (TM) and Sanctions models, and in building the analytics and metrics that track the health of FCC programs. This technical role requires a strong analytical background and FCC subject-matter expertise, and will collaborate closely with risk strategy, engineering, and compliance teams. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. &nbsp; <h3>As part of the journey, we would expect you to:</h3> <ul> <li>Use SQL and other analytical tools to conduct in-depth analysis of Mercury's customers, transactions, alerts, TM rules, risk ratings, and more</li> <li>Use data-driven methods to improve, design, implement, and maintain Mercury's FCC models, including transaction monitoring, sanctions screening, and relevant models</li> <li>Develop bespoke transaction monitoring rules and sanctions screening logic designed to address Mercury's specific AML and sanctions risk</li> <li>Partner with Compliance, Product, and Data leaders to translate regulatory requirements into effective analytical frameworks</li> <li>Know how to tell stories with data, enabling people to understand the output and meaning of analytics activities in a clear, compelling manner</li> <li>Interpret analytics outputs to pinpoint which alerts, patterns, or anomalies signal genuine risk, and articulate why they matter to compliance and business stakeholders</li> <li>Develop and maintain detailed documentation on the configuration of FCC models including scenarios, thresholds, segments, tuning, false positive rules, etc., and any changes made to those configurations over time</li> <li>Evaluate and tune existing detection models and rules to reduce false positives while maintaining regulatory rigor</li> <li>Develop data-driven methods to identify new typologies, emerging risks, and evolving financial crime trends</li> <li>Partner with Model Risk Management to support validation and performance monitoring of models to ensure compliance with internal and regulatory standards</li> </ul> <h3>There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some combination of the following:</h3> <ul> <li>Bachelor's degree in a quantitative field (e.g. Computer Science, Engineering, Statistics, Mathematics, or related) with 8+ years of experience conducting in-depth data analytics, ideally with 5+ years in FCC or AML/Sanctions related analytics roles</li> <li>Deep understanding of AML and Sanctions fundamentals, including both principles and regulations</li> <li>Outstanding skills with standard analytical tools; top-notch SQL skills required, experience with Python or similar preferred, and familiarity with modern ML tooling (e.g. scikit-learn, XGBoost) a plus</li> <li>Experience developing, tuning, and maintaining machine learning or rule-based detection models, with an understanding of how to rigorously challenge model performance and limitations</li> <li>Experience identifying ways to improve both data-related and operational efficiencies</li> <li>A healthy dose of skepticism combined with a constructive, solution-oriented approach</li> <li>Comfort operating with ambiguity and capable of synthesizing fragmented technical, operational, and business context into a clear understanding of how models actually work, even without a complete playbook</li> <li>High agency and adaptability, able to find the highest-leverage work in a fast-moving environment with evolving priorities</li> <li>Curiosity about how AI/ML is being applied to financial crime detection, and openness to modern tooling as the function evolves</li> <li>Exceptional attention to detail across documentation, testing artifacts, and quantitative analysis</li> <li>Strong written and verbal communication skills; you can explain model risk and analytics findings to both technical and non-technical stakeholders</li> </ul> &nbsp; The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. <h3>Our target new hire base salary ranges for this role are the following:</h3> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $166,600 - $208,300</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $149,900 - $187,500</li> <li>Canadian employees (any location): CAD $157,400 - $196,800</li> </ul> &nbsp; Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-MZ1 &nbsp;

Financial Crimes Compliance Modeling & Analytics Manager

We’re looking for a Customer Support Systems &amp; Analytics Architect to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away from fragmented, project-based data support toward a model of holistic ownership. In this role, you will be responsible for how we capture, structure, and connect data across our CS systems - including Zendesk and our AI Agent - to drive informed decision-making across the team. You will ensure our systems are configured in a way that produces reliable, high-quality data, and you will translate that data into actionable insights for CS leadership and stakeholders. You’ll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale. Your work will be foundational to how the CS organisation measures performance, identifies opportunities, and drives decision-making. &nbsp; <h3>Key Responsibilities</h3> <ul> <li>Unified reporting and analytics: Actively build and maintain reports and dashboards that give the CS organisation clear visibility into key performance metrics, trends, and performance across channels, teams and projects&nbsp; - from our internal Support team to our BPO partners.&nbsp;</li> <li>CS Systems configuration and data governance: Work closely with systems admins to advise on the structural setup of our Zendesk instance across customer-facing teams, ensuring it is configured to generate clean, consistent, and reliable data while maintaining secure systems and efficient workflows.</li> <li>Data hygiene standards: Define and enforce standards for how data is captured across CS systems so that reporting is accurate, trustworthy, and reproducible</li> <li>AI automation data oversight: Monitor and analyse data from our AI chatbot, ensuring it is tracked in a way that supports quality reviews and decision-making across the CS organisation</li> <li>Insights to action: Translate raw data and reporting into clear recommendations that help CS leadership make decisions on resourcing, tooling, process improvements, and strategy</li> <li>Stakeholder support: Partner with cross-functional partners in areas like Product, Data and Strategic Finance to understand their data needs and deliver reporting that supports their goals</li> <li>Systems evaluation: Assess the data capabilities of existing and new CS tools, and make recommendations on how to optimise our systems stack for better reporting outcomes</li> <li>Process documentation: Document data structures, reporting methodologies, and system configurations to ensure institutional knowledge is retained and accessible across the team</li> </ul> <h3>What You Bring to the Table</h3> <ul> <li>5-8 years of experience in a data analyst, business intelligence, or systems analyst role, ideally within a customer support or operations environment</li> <li>Hands-on experience with Zendesk administration and configuration, including views, fields, triggers, and reporting, as well as using Zendesk Analytics to build reports and dashboards</li> <li>Fluency in SQL and experience working with data and BI tools such as Omni, Metabase, or similar</li> <li>Strong analytical thinking with the ability to turn complex datasets into clear, actionable insights</li> <li>Experience building and maintaining dashboards and reports for non-technical stakeholders</li> <li>Deep understanding of data hygiene principles and how system configuration impacts data quality</li> <li>Excellent communication skills, with the ability to present data findings clearly to stakeholders at all levels</li> <li>Collaborative mindset with experience working cross-functionally across teams such as Operations, Product, and Engineering</li> </ul> <h3>The Ideal Candidate Will Also Have</h3> <ul> <li>Experience working with AI chatbot or conversational analytics platforms</li> <li>Familiarity with other CS tools such as Intercom, Guru, or Rippit (formerly known as MaestroQA)</li> <li>Experience working in a high-growth SaaS or fintech environment</li> <li>Background in supporting data-driven workforce planning or CS strategy initiatives</li> </ul> &nbsp; The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. <h3>Our target new hire base salary ranges for this role are the following:</h3> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 - $192,800</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 - $173,500</li> <li>Canadian employees (any location): CAD $145,800 - $182,200</li> </ul> &nbsp; Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AS1 &nbsp;

Customer Support Systems & Analytics Architect

&nbsp; Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at <a href="https://www.demo.mercury.com">www.demo.mercury.com</a>. Behind every product Mercury ships is a fast-growing company: dozens of teams across engineering, product, design, data, and business functions, and hundreds of projects that require alignment across compliance, legal, partnerships, customer support, finance, and leadership. AI Ops builds the systems that keep that organization moving, helping teams move quickly without losing shared context. In this role, you'll own Mercury's internal knowledge infrastructure: the systems and standards that make company information accurate, discoverable, and useful. You'll build and maintain a trusted context layer—a structured, living record of what teams own, are building, and know—and ensure it stays current automatically. That context layer powers leadership reporting, planning, operational reviews, and the internal AI agents employees use every day. You'll define how information is organized, validated, and maintained across systems like Linear and Mercury's internal platforms so they function as a single source of truth. Working closely with Engineering, who own the underlying infrastructure, you'll design the knowledge layer above it: the taxonomies, schemas, validation workflows, and automations that make company knowledge reliable for both people and AI systems. This role sits at the intersection of systems operations, knowledge architecture, and product thinking. Success isn't measured by collecting more information, but by creating a high-signal knowledge system that helps employees find answers quickly, enables leaders to make decisions from shared context, and gives AI systems the foundation they need to operate effectively. Mercury aims to make banking* feel secure, reliable, thoughtful, and perhaps even magical. Your job is to make the company's internal knowledge systems just as dependable. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h2>You will:</h2> <ul> <li>Own Mercury's knowledge infrastructure: the trusted context layer that captures what every team owns, is building, and knows, along with the information architecture, taxonomy, and governance that keep it accurate, current, and useful.</li> <li>Build the knowledge layer on top of Mercury's AI infrastructure by partnering with AI Engineering to design the schemas, automations, and validation workflows that allow people and AI agents to reliably retrieve and act on company knowledge.</li> <li>Own the reporting layer that turns shared context into operational insight, including leadership reporting, roadmap views, planning dashboards, and the reporting that powers company operating cadences.</li> <li>Drive company-wide adoption of standardized systems and practices by partnering across Engineering, Product, Design, Data, Compliance, Legal, Finance, Partnerships, Customer Support, and other teams to replace fragmented documentation with trusted, structured sources of truth.</li> <li>Continuously improve how Mercury captures, organizes, and uses knowledge by identifying operational friction, building better workflows, and ensuring employees have the tooling and enablement they need to effectively work with AI.</li> </ul> <h2>You should:</h2> <ul> <li>Have 5–8 years of experience in program or product operations, technical program management, product management, data, or similar roles where you drove company-wide systems or operational improvements.</li> <li>Think like a systems designer and knowledge architect, able to turn messy, distributed information into simple, scalable structures that people and AI systems can easily understand and trust.</li> <li>Be comfortable working with technical systems, including APIs, data models, analytics, and tools like Linear, GitHub, Metabase, and modern AI platforms, even if you aren't building the underlying infrastructure yourself.</li> <li>Have hands-on experience using AI to create leverage through workflows, automations, agents, or other practical applications, along with a solid understanding of how LLMs retrieve and consume information.</li> <li>Influence organizations through strong judgment, clear communication, and thoughtful execution, thriving in ambiguous environments where the right systems have to be invented rather than inherited.</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $180,200 - $225,200</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $162,200 - $202,700</li> <li>Canadian employees (any location): 170,300 CAD - 212,800 CAD</li> </ul> *Mercury is a fintech company, <a href="https://mercury.com/how-mercury-works">not an FDIC-insured bank</a>. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a> #LI-JD1 &nbsp;

AI Context Operations Lead

Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The opportunity Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices. We’re looking for a Staff Design Engineer to help shape the product experience for Thunderbolt as it moves from early product development into enterprise use cases. This role sits at the intersection of product design, front-end engineering, prototyping, and AI-assisted product development. You’ll turn early product ideas, user needs, partner feedback, and workflow concepts into working prototypes and production-ready user experiences. This is not a role focused only on mockups or design artifacts. You’ll work directly in the codebase, use AI-assisted development tools thoughtfully, and help define the interaction patterns that make Thunderbolt intuitive, useful, trustworthy, and enterprise-ready. You should be comfortable operating independently in ambiguity, moving quickly from concept to prototype, distinguishing between experiments and production-ready work, and creating reusable product and interaction patterns that help the broader team move faster. What you’ll do&nbsp; <ul> <li style="font-weight: 400;">Build functional prototypes and product experiments directly in the Thunderbolt codebase.</li> <li style="font-weight: 400;">Translate ambiguous product ideas, user workflows, partner feedback, and enterprise needs into clear, usable product experiences.</li> <li style="font-weight: 400;">Help define interaction patterns for AI-powered chat, search, research, workflow automation, knowledge retrieval, and enterprise administration.</li> <li style="font-weight: 400;">Use AI-assisted development tools to accelerate prototyping and implementation while maintaining strong judgment around quality, usability, security, accessibility, and maintainability.</li> <li style="font-weight: 400;">Partner closely with product, design, engineering, and enterprise-facing teams to explore, validate, and refine product direction.</li> <li style="font-weight: 400;">Contribute production-quality front-end code where appropriate.</li> <li style="font-weight: 400;">Identify when a prototype should be discarded, refined, generalized, or productionized.</li> <li style="font-weight: 400;">Improve the usability, accessibility, consistency, and polish of the Thunderbolt user experience.</li> <li style="font-weight: 400;">Help develop reusable components, interface patterns, or design-system elements that create leverage for the broader product team.</li> <li style="font-weight: 400;">Bring a user-centered perspective to technical and product discussions, especially where AI behavior, user trust, transparency, permissions, or workflow clarity are important.</li> <li style="font-weight: 400;">Consider enterprise needs when designing product experiences, including data sensitivity, user control, administrative visibility, auditability, and security expectations.</li> <li style="font-weight: 400;">Contribute to a product culture that values speed, clarity, experimentation, maintainability, responsible AI use, and thoughtful user experience.</li> </ul> What you bring&nbsp; <ul> <li style="font-weight: 400;">10+ years of relevant experience in design engineering, front-end engineering, UX engineering, product design with strong technical implementation experience, or a closely related role, with demonstrated leadership and impact beyond individual deliverables.</li> <li style="font-weight: 400;">Strong front-end engineering skills, including experience with modern JavaScript or TypeScript, component-based frameworks, and building prototypes or production features directly in an application codebase.</li> <li style="font-weight: 400;">Strong product and interaction design judgment, including usability, accessibility, information architecture, workflow design, and product polish.</li> <li style="font-weight: 400;">Experience designing, prototyping, or building AI-enabled product experiences, such as chat, search, research tools, agents, automation, knowledge interfaces, or workflow tools where user trust, context, output quality, and human oversight are central to the experience.</li> <li style="font-weight: 400;">Experience translating ambiguous product concepts into usable workflows, prototypes, and shipped product experiences, with the judgment to balance speed, quality, maintainability, learning, and product risk.</li> <li style="font-weight: 400;">Experience providing technical or product leadership through mentoring, cross-functional coordination, reusable patterns, project ownership, or influence beyond individual deliverables.</li> <li style="font-weight: 400;">Practical awareness of AI, privacy, security, and regulatory considerations that may affect product experience, including transparency, user control, permissions, data handling, and trust; familiarity with frameworks such as the EU AI Act, Cyber Resilience Act, HIPAA, or comparable responsible AI, privacy, and security requirements.</li> <li style="font-weight: 400;">Strong communication and collaboration skills, including experience working closely with product managers, designers, engineers, and other cross-functional stakeholders.</li> <li style="font-weight: 400;">Portfolio, case studies, shipped work, or examples demonstrating design-to-code execution, interactive prototypes, or product experience improvements.</li> </ul> Bonus points for <ul> <li style="font-weight: 400;">Experience with enterprise software, developer tools, productivity tools, collaboration tools, self-hosted software, or other technical user workflows.</li> <li style="font-weight: 400;">Experience contributing to design systems, component libraries, reusable front-end architecture, or shared product interaction patterns.</li> <li style="font-weight: 400;">Familiarity with user research, usability testing, product discovery, feature instrumentation, or rapid experimentation methods.</li> <li style="font-weight: 400;">Experience working in open-source or highly collaborative engineering environments.</li> </ul> What success looks like In this role, you will help Thunderbolt move from ideas and early workflows into clear, usable, high-quality product experiences. You’ll create prototypes that clarify direction, reusable patterns that help the team move faster, and production experiences that make AI-powered workflows easier to understand and trust. A successful Staff Design Engineer will help the team decide what is worth building, what needs more testing, and what should not move forward. You’ll raise the quality of Thunderbolt’s user experience while helping the product remain fast-moving, practical, and enterprise-ready. Work environment <span style="font-weight:

Staff Design Engineer, AI Product 

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team: The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well! Desktop Integrations is a cross-functional team that focuses on updates, installs and integrating Firefox with different OS platforms. As part of the Desktop Integrations team, you will be responsible for all things related to OS integration (particularly Windows and macOS) and helping us grow our user base.&nbsp; Our team is geographically distributed, and working in the open is the norm. We contribute to the code driving the Firefox browser on a number of desktop platforms. About the role:&nbsp; A Senior Software Engineer contributes to architectural discussions, and driving feature development within a team. At Mozilla, Senior Engineers are expected to work independently on scoped projects, collaborate closely with peers, and play a key role in delivering high-quality software that aligns with team goals. What you’ll do: <ul> <li style="font-weight: 400;">Contribute to the development and improvement of Firefox features related to installs, updates, and OS integrations.</li> <li style="font-weight: 400;">Help implement enhancements to the Firefox installation and update experience, using data insights to guide development.</li> <li style="font-weight: 400;">Tackle platform-specific challenges in low-level operating system integration on Windows and/or macOS.</li> <li style="font-weight: 400;">Collaborate with your manager and teammates to scope and prioritize work in alignment with the team’s goals.</li> <li style="font-weight: 400;">Participate in code reviews and contribute to technical discussions with peers.</li> <li style="font-weight: 400;">Take ownership of complex bugs and lead efforts to improve the Firefox experience for hundreds of millions of users.</li> <li style="font-weight: 400;">Work closely with your geographically distributed team in a highly collaborative environment.</li> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">3-5 years experience as Software Engineer&nbsp;</li> <li style="font-weight: 400;">Experience with systems-level programming on at least one major platform (Windows, macOS).</li> <li style="font-weight: 400;">Solid programming skills in C/C++.</li> <li style="font-weight: 400;">Effective communicator and collaborator, especially in distributed teams.</li> <li style="font-weight: 400;">Ability to break down technical work and make steady progress within project timelines.</li> <li style="font-weight: 400;">A collaborative mindset and a desire to contribute to team success.</li> </ul> Bonus Points <ul> <li style="font-weight: 400;">Programming experience in Rust.</li> <li style="font-weight: 400;">Experience working with Windows and/or macOS APIs at a low level (e.g., Win32, Cocoa).</li> <li style="font-weight: 400;">Additional experience with Linux, or macOS internals.</li> <li style="font-weight: 400;">Contributions to open source projects.</li> </ul> We value a variety of voices within our team and at Mozilla. You don't need to check every box on this list to apply. What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE Req ID: R3160 </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Hiring Ranges:</div><div class="title">Canada Tier 1 Locations</div><div class="pay-range">$104,000&mdash;$139,000 CAD</div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range">$95,000&mdash;$126,000 CAD</div></div></div>

Senior Software Engineer, Firefox Desktop

Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The opportunity The Senior Software Engineer, iOS is an experienced individual contributor who brings deep iOS expertise to the design, development, and evolution of Thunderbird’s iOS application. This role will continue to contribute to Thunderbirds effort to develop the iOS app and establish a strong technical foundation for the product. You’ll work closely with mobile engineers, product management, UX, and other partners to deliver a high-quality iOS experience that meets high standards for performance, reliability, accessibility, security, and maintainability.&nbsp; You’ll play an important role in delivering exceptional user experiences for Thunderbird’s global user base by translating product needs into thoughtful technical solutions and ensuring your work aligns with MZLA’s mission and the objectives of the Thunderbird Project. You’ll also collaborate with open-source contributors and mobile engineers across the broader Mozilla ecosystem. What you’ll do&nbsp; <ul> <li style="font-weight: 400;">Build and refine Thunderbird’s mobile products and platform architecture.</li> <li style="font-weight: 400;">Improve scalability, performance, reliability, and user experience.</li> <li style="font-weight: 400;">Develop a deep understanding of the codebase and architecture to confidently make changes across the entire stack.</li> <li style="font-weight: 400;">Maintain strong debugging and testing practices across unit, integration, and automated testing.</li> <li style="font-weight: 400;">Review code and guide improvements to architecture, testing, and development best practices.</li> <li style="font-weight: 400;">Independently resolve complex issues involving performance, security, and cross-platform integration.</li> <li style="font-weight: 400;">Monitor application health and address issues before they escalate.</li> <li style="font-weight: 400;">Document technical decisions, system architecture, and team processes.</li> <li style="font-weight: 400;">Own assigned projects, collaborating cross-functionally, from investigation and planning through development, validation, and delivery.</li> <li style="font-weight: 400;">Ensure mobile development meets accessibility, security, and privacy standards.</li> </ul> What you bring&nbsp; <ul> <li style="font-weight: 400;">7+ years of professional software development experience, including 2+ years in a Senior Software Engineer role.</li> <li style="font-weight: 400;">3+ years of professional mobile application development experience.</li> <li style="font-weight: 400;">Strong experience with Swift, SwiftUI, and iOS frameworks.</li> <li style="font-weight: 400;">Deep knowledge of iOS architecture, design patterns, and performance optimization.</li> <li style="font-weight: 400;">Experience delivering and maintaining complex, scalable, and reliable software.</li> <li style="font-weight: 400;">Experience addressing technical debt and refactoring large or complex codebases.</li> <li style="font-weight: 400;">Strong knowledge of mobile security, including encryption, secure storage, app signing, and vulnerability remediation.</li> <li style="font-weight: 400;">Experience with communication and email protocols such as RSS, IMAP, POP, or Matrix, and familiarity with the IETF standards for CalDav or CardDav.</li> <li style="font-weight: 400;">Advanced proficiency with Git and collaborative development workflows.</li> <li style="font-weight: 400;">Strong debugging, testing, and problem-solving skills.</li> <li style="font-weight: 400;">Strong attention to detail, curiosity, and a product-focused mindset.</li> <li style="font-weight: 400;">The ability to work independently, take ownership, and collaborate across teams.</li> <li style="font-weight: 400;">Respect for diverse skills, experiences, and perspectives.</li> <li style="font-weight: 400;">Excellent async written communication skills; comfortable working with a geographically distributed team.&nbsp;</li> <li style="font-weight: 400;">Ability to learn, evaluate, and responsibly use emerging technologies, including AI-enabled tools, to improve work processes.</li> </ul> Bonus points for <ul> <li style="font-weight: 400;">Familiarity with Apple App Store and Google Play Store compliance guidelines.</li> <li style="font-weight: 400;">Experience contributing to open-source projects or communities.</li> <li style="font-weight: 400;">Proficiency in French, German, Japanese, or another widely supported Thunderbird language.</li> </ul> What success looks like You’ll be successful in this role if you look beyond shipping features and improve the architecture, reliability, security, and long-term health of the product. You’re comfortable solving ambiguous problems, flagging risks early, documenting decisions, and collaborating across engineering, product, UX, users, and the open-source community. Over time, your work will help Thunderbird’s iOS experience become more resilient, scalable, and easier for both staff and community contributors to build on.&nbsp; Work environment This is a full-time, fully remote position. You’ll join a distributed team of Thunderbird staff, open-source community members, and contributors from around the world. We rely on clear communication, thoughtful documentation, and collaborative decision-making to work effectively across time zones and disciplines. Compensation &amp; benefits We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: <ul> <li style="font-weight: 400;">Canada: $108,000 - $125,000 CAD</li> </ul> We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self. Work &amp; career <ul> <li style="font-weight: 400;">Fully remote work &amp; schedule flexibility</li> <li style="font-weight: 400;">Company-provided laptop</li> <li style="font-weight: 400;">Annual bonus program</li> <li style="font-weight: 400;">Monthly remote work stipend</li> <li style="font-weight: 400;">Annual professional development stipend</li> <li style="font-weight: 400;">Access to Coursera learning platform</li> <li style="font-weight: 400;">Industry conferences</li> <li style="font-weight: 400;">Company all-hands and team gatherings</li> </ul> Rest &amp; play <ul> <li style

Senior Mobile Engineer, iOS

Product Director, Common Voice (12 month Fixed-Term) <a href="https://foundation.mozilla.org/en/">Mozilla Foundation</a> is a non-profit building a better technology future — powered by people, open by design, fueled by imagination. We deliver people-first alternatives to today’s extractive systems. We build side by side with developers, innovators and advocates, united in the belief that a better technology future is not only possible — it’s ours to create. Team The Tech Platforms team stewards and evolves shared technology platforms that power Mozilla Foundation programs and enable effective, secure, and scalable ways of working. Within the Tech Platforms team, <a href="https://commonvoice.mozilla.org/en" target="_blank">Mozilla Common Voice </a>is the flagship intervention to mitigate bias within AI - in particular by making it possible for speakers of the world’s 7000+ languages, and traditionally marginalized demographic communities, to be represented in AI training sets, and meaningfully engaged in building AI. Mozilla Common Voice is a data crowdsourcing platform that supports 300+ communities around the world, and to which more than half a million people have contributed. The dataset is used by these communities, and also in technology and research organizations all over the world. The Common Voice work spans product development, platform engineering, data stewardship, privacy and compliance, and community engagement. The team collaborates closely with contributors, researchers, and partners across regions and languages to ensure the platform remains trustworthy, inclusive, and sustainable while supporting long-term impact and future growth. The Product Director, Common Voice is responsible for the overall success of the Common Voice project. This role is primarily accountable for product vision, roadmap, prioritization, and long-term direction, while also taking on interim community management responsibilities and providing engineering leadership and delivery oversight. Job responsibilities Here are some projects you'll likely work on in your first 6 months: <ul> <li style="font-weight: 400;">Deliver the 2026 maintenance+ roadmap, ensuring platform stability, reliability, security, and progress on critical technical debt.</li> <li style="font-weight: 400;">Define and track success metrics aligned to 2026 goals and Tech Platforms objectives.</li> <li style="font-weight: 400;">Lead development of a proposed 2027+ product roadmap, including growth scenarios, resourcing implications, and strategic tradeoffs.</li> <li style="font-weight: 400;">Support the Common Voice project in funding proposals and partnership discussions as needed.</li> <li style="font-weight: 400;">Take on interim community manager responsibilities while the Common Voice team is re-scoped and shaped.</li> <li style="font-weight: 400;">Ensure continuity, trust, and responsiveness for the Mozilla Common Voice community during the transition period.</li> <li style="font-weight: 400;">Oversee community communications, contributor engagement, and language onboarding processes within resourcing constraints.</li> <li style="font-weight: 400;">Set clear goals, priorities, and expectations for engineering contributors in alignment with product objectives.</li> <li style="font-weight: 400;">Ensure effective collaboration between engineering, data, privacy, and infrastructure partners.</li> </ul> As a&nbsp; Product Director, Common Voice at Mozilla, you will work on… Product Ownership &amp; Strategic Leadership - 50% of time <ul> <li style="font-weight: 400;">Serve as the accountable product owner for Common Voice, with responsibility for product vision, roadmap, and prioritization</li> <li style="font-weight: 400;">Deliver the 2026 maintenance+ roadmap, ensuring platform stability, reliability, security, and progress on critical technical debt</li> <li style="font-weight: 400;">Define and track success metrics aligned to 2026 goals and Tech Platforms objectives</li> <li style="font-weight: 400;">Lead development of a proposed 2027+ product roadmap, including growth scenarios, resourcing implications, and strategic tradeoffs</li> <li style="font-weight: 400;">Represent Common Voice project in funding proposals and partnership discussions as needed.&nbsp;</li> </ul> Community Management &amp; Stewardship (Interim) — 30% of time <ul> <li style="font-weight: 400;">Take on interim community manager responsibilities while the Common Voice team is re-scoped and shaped</li> <li style="font-weight: 400;">Ensure continuity, trust, and responsiveness for the Mozilla Common Voice community during the transition period</li> <li style="font-weight: 400;">Oversee community communications, contributor engagement, and language onboarding processes within resourcing constraints</li> <li style="font-weight: 400;">Balance community needs with platform realities and clearly communicate priorities and limitations</li> </ul> Engineering Management &amp; Delivery leadership - 20% of time <ul> <li style="font-weight: 400;">Provide direct people management and delivery leadership for Common Voice engineering staff and contractors</li> <li style="font-weight: 400;">Set clear goals, priorities, and expectations for engineering contributors in alignment with product objectives</li> <li style="font-weight: 400;">Ensure effective collaboration between engineering, data, privacy, and infrastructure partners</li> </ul> Your Professional Profile: <ul> <li style="font-weight: 400;">5+ years of progressively senior Product Management experience, ideally within a small, agile team.</li> <li style="font-weight: 400;">Strong product judgment and experience setting direction, prioritizing work, and managing tradeoffs in a complex environment.</li> <li style="font-weight: 400;">Knowledge of linguistics or languages, with multilinguality a plus.</li> <li style="font-weight: 400;">At least a basic grounding in computational linguistics or NLP.</li> <li style="font-weight: 400;">Fantastic communication skills are required - the team and community are global and distributed. You will be required to communicate with internal and external collaborators, all of whom have very different perspectives, backgrounds and contexts.</li> <li style="font-weight: 400;">Excellent judgment, and proven in triaging a lot of inbound signals and needs.</li> <li style="font-weight: 400;">Self motivated and driven - a proactive problem solver - this is a small team.</li> <li style="font-weight: 400;">Strong affinity for research and metrics - ideally experience delivering user research plans and interfacing directly with communities, users and collaborators.</li> <li style="font-weight: 400;">Experience working directly and closely with linguists, language activists, software engineers, data scientists and designers.</li> </ul> We Are Excited To See Any Additional Experience With: <ul> <li style="font-weight: 400;">Some experience in Machine Learning-driven projects, or some academic training in ML/AI.</li> <li style="font-weight: 400;">Knowledge of Voice / Speech AI.</li> </ul> Salary and Benefits Information: Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process. The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff. <ul> <li style="font-weight: 400;">Germany: €101,347.20 — €113,888.92</li> <li style="font-weight: 400;">UK: £83,980.80 — £94,373.42</li> <li style="font-weight: 400;">Canada: $174,960.00 — $196,611.30</li> <li style="font-weight: 400;">US: $129,600.00 — $145,638.00</li> </ul> <span style="f

Product Director, Common Voice (12 month Fixed-Term)

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>Reddit is entering a period of unprecedented innovation and growth—and there’s never been a more exciting time to join. The Ads Business Engineering team operates at the intersection of engineering, product, sales, and business development, delivering technical expertise and solutions that empower technology partners, agencies, and advertisers to seamlessly integrate with Reddit’s advertising platform. As a key member of this rapidly expanding team, you’ll have the opportunity to take meaningful ownership—driving cutting-edge AdTech integrations, launching and managing strategic partnership programs, and helping scale Reddit’s developer ecosystem. At Reddit, a Business Engineer plays a critical role in driving the success of our advertising API products and platform integrations. This experienced engineer role combines deep technical consulting with hands-on engineering, where you'll guide strategic integrations, often contributing directly to implementation across Reddit’s stack or in the codebases of partners (or direct advertisers). You will be a key technical advisor—trusted to own the end-to-end relationship with Reddit’s most important advertising partners, and execute on the long-term strategy for how we develop an ecosystem of developers. You’ll work across engineering, product, sales, and business development teams to connect Reddit’s capabilities to the evolving needs of the market. You won’t just recommend solutions—you’ll implement them across systems, including platform changes, and also help define frameworks for scaling and repeatability. If you're passionate about creating high-impact technical partnerships, influencing roadmaps, and building at the intersection of AdTech and developer experience, this is the role for you. Responsibilities <ul> <li>Act as a trusted technical advisor and solutions architect for strategic partners (or direct advertisers), guiding them through the integration and adoption of Reddit’s advertising APIs and tools.</li> <li>Design and prototype proof-of-concept solutions that accelerate technical enablement and create tangible value for partners (or direct advertisers). These builds may occur in Reddit’s systems or directly within the client’s or partner’s codebase.</li> <li>Collaborate directly with engineering teams at partner (or direct advertiser) organizations to optimize performance, address integration gaps, and troubleshoot complex issues.</li> <li>Lead onboarding, testing, and pre-launch support to ensure a smooth and successful implementation experience.</li> <li>Represent the technical voice of the partner (or direct advertiser) internally, surfacing feedback and influencing product and platform priorities to improve outcomes for both sides.</li> <li>Support escalations for complex or high-impact integrations and provide clear, actionable direction to resolve blockers quickly and sustainably.</li> </ul> Basic Qualifications <ul> <li>Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent practical experience.</li> <li>5+ years of software development experience, with a strong track record of owning end-to-end technical projects, including cross-org coordination.</li> <li>Hands-on coding expertise in one or more modern programming languages (e.g., Python, Java, JavaScript, Node.js), with a focus on backend or API development.</li> <li>Proven ability to contribute directly to external integrations and prototype in partner environments.</li> <li>Strong understanding of REST APIs, HTTP, OAuth2 / OpenID Connect, and modern SDK patterns.</li> <li>Effective communicator with experience presenting complex technical and business ideas to both internal leadership and external stakeholders.</li> </ul> Preferred Qualifications <ul> <li>Deep understanding of the AdTech ecosystem and how Reddit’s platform aligns with industry trends and standards.</li> <li>Contributions to developer experience through tooling, documentation, or ecosystem standards.</li> <li>Track record of influencing product roadmaps and getting involved in release, launch and product adoption activities in collaboration with sales, product, and engineering.</li> <li>Ads Industry experience &amp;&nbsp;Ads Partnerships experience</li> </ul> &nbsp; Benefits: <ul> <li> <ul> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> </li> </ul><div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Senior Business Engineer

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> We’re looking for a detail-oriented Campaign Operations Coordinator to keep our marketing team running smoothly. This role owns the day-to-day execution that turns campaign ideas into live, measurable programs. You’ll build landing pages, ship email campaigns, manage a newsletter that goes to 500,000+ subscribers, coordinate webinars across departments, and keep our marketing operations and CRM tooling working. We need someone who is process-driven, comfortable with marketing technology, and motivated to get campaigns out the door. This is a great role for someone early in their marketing career who wants to build deep operational expertise across a modern GTM stack. <h3>Key Responsibilities</h3> <ul> <li>Landing page creation. Build, QA, and publish landing pages for campaigns, events, and content offers, ensuring forms, tracking, and CRM sync are working correctly before launch.</li> <li>Email campaign execution. Write, build, test, and send email campaigns end to end, including segmentation, personalization, A/B testing, deliverability checks, and scheduling.</li> <li>Newsletter management. Own the production and delivery of our recurring newsletter to an audience of 500,000+ recipients, managing list health, segmentation, send timing, and post-send reporting.</li> <li>Marketing operations &amp; CRM support. Manage ongoing operational tasks across our marketing automation and CRM platforms, including list management, lead routing support, form and workflow maintenance, and data hygiene.</li> <li>Webinar coordination. Coordinate webinar logistics across marketing and other departments, including registration setup, reminder and follow-up sequences, platform configuration, and post-event lead handoff.</li> <li>Reporting &amp; analysis. Pull and maintain basic reporting on email and nurture campaign performance (opens, clicks, conversions, pipeline influence), surfacing insights and flagging anomalies to the broader team.</li> <li>Process &amp; documentation. Build and maintain repeatable processes and documentation so campaigns launch consistently and the team can scale execution without sacrificing quality.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>2+ years of experience in a marketing operations, campaign management, demand generation, or email marketing role, ideally at a B2B technology company.</li> <li>Hands-on experience with a marketing automation platform and CRM such as HubSpot and Salesforce, including building emails, forms, landing pages, lists, and workflows.</li> <li>Strong attention to detail and a QA mindset — you catch broken links, mis-segmented sends, and tracking gaps before they go live.</li> <li>Comfort working with audience segmentation, list hygiene, and email deliverability fundamentals, especially at large send volumes.</li> <li>Solid organizational and project-management skills, with the ability to juggle multiple campaigns and deadlines.</li> <li>Ability to work cross-functionally with marketing, sales, and other teams to keep multi-stakeholder programs (like webinars) on track.</li> <li>Basic reporting and analytics literacy — comfortable pulling campaign metrics and translating them into clear, actionable summaries.</li> <li>Self-starter who can own recurring operational work independently and reliably from start to finish.</li> </ul> <h3>Nice to Have:</h3> <ul> <li>Experience marketing to developers or working at B2B SaaS or cloud companies.</li> <li>Experience with LLMs and how we can use AI to up-level our day-to-day operational work&nbsp;</li> <li>Familiarity with enrichment, data, or ABM tooling (e.g., Clay) and analytics tools (e.g., Looker).</li> <li>HTML/CSS skills for troubleshooting email and landing page templates.</li> <li>Experience managing high-volume newsletter or lifecycle/nurture programs.</li> <li>An affinity for learning complex, highly technical products and strong technical aptitude generally.</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$101,840&mdash;$127,300 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li>Paid parental leave program. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Campaign Operations Coordinator

Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. <h2>This is Engineering at Lattice</h2> Lattice's Engineering team is dedicated to building cutting-edge solutions that empower people and organizations to thrive. As AI becomes fundamental to every product experience, ensuring those systems are trustworthy, measurable, and continuously improving is one of the company's most important engineering challenges. The AI Intelligence Quality (IQ) team owns that challenge. We build the AI Platform that enables every AI team at Lattice to measure quality, detect regressions, run experiments, and continuously improve AI performance with confidence. The platform you lead won't power a single product—it will shape the quality of every AI experience we deliver, becoming a foundational capability for how AI is built at Lattice. <h2>What You Will Do</h2> <ul> <li>Lead, coach, and grow a high-performing team of AI and software engineers, developing them into strong technical leaders while fostering a culture of ownership, technical excellence, experimentation, and continuous learning.</li> <li>Own the execution and delivery of the AI Platform roadmap, balancing near-term product impact with long-term platform investments.</li> <li>Partner closely with Product, Applied AI, Data Science, and engineering leaders to define how AI quality is measured, evaluated, and continuously improved across Lattice.</li> <li>Lead the development of AI evaluation infrastructure, quality metrics, experimentation capabilities, observability, and developer tooling that enable every AI product team to confidently build, evaluate, and ship AI experiences.</li> <li>Drive technical and organizational decisions that improve the scalability, reliability, and adoption of the AI Platform, empowering engineers to own architecture and technical solutions.</li> <li>Build strong cross-functional partnerships and influence engineering strategy to establish AI evaluations as a foundational capability that accelerates AI development across Lattice.</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>Experience leading and growing high-performing software engineering teams, with a track record of hiring, coaching, and developing engineers into strong technical leaders.</li> <li>Strong technical background leading teams that build AI infrastructure, AI-powered products leveraging Large Language Models (LLMs) and/or AI agents, distributed systems, or developer platforms. You are a highly technical engineering leader who leads by example—contributing to architecture, design reviews, and code reviews, diving into implementation details when needed, and raising the technical bar across the team.</li> <li>Experience building enterprise SaaS AI products where quality, trust, reliability, and scalability are critical to customer success.</li> <li>Proven ability to lead complex cross-functional initiatives from strategy through execution, partnering effectively with Product, Applied AI, Data Science, and Engineering to deliver business impact.</li> <li>Excellent communication and stakeholder management skills, with the ability to create clarity, align teams, and influence technical direction in fast-moving, ambiguous environments.</li> <li>A strong product and platform mindset, balancing customer impact, engineering velocity, operational excellence, and long-term technical investments.</li> <li>A leadership style grounded in curiosity, humility, ownership, and continuous learning, with a passion for building exceptional engineering teams and delivering high-quality AI products.</li> </ul> <h3>Nice to Have</h3> <ul> <li>Experience building AI evaluation frameworks, experimentation platforms, or ML infrastructure.</li> <li>Knowledge of statistical experimentation, A/B model testing, offline evaluations, or model benchmarking.</li> <li>Familiarity with advanced AI optimization techniques such as Direct Preference Optimization (DPO), Reinforcement Learning from Human Feedback (RLHF), model fine-tuning, or preference learning.</li> <li>Experience building internal platforms and services adopted across multiple engineering teams.</li> </ul> #LI-remote The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning &amp; Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.<div class="content-conclusion"><h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.&nbsp; <hr> Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy"> Lattice's Job Applicant Privacy Policy</a>.</div>

Engineering Manager, AI

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h3>OVERVIEW</h3> The Developer Experience team at Instacart is the force multiplier for our 1000+ engineers. We define and build the platforms, tools, and practices that enable Instacart engineers to ship high-quality software faster — from AI-powered code review to build infrastructure, developer onboarding, and local development environments. Our success is measured in developer velocity: how quickly an engineer can take an idea from concept to production. &nbsp; As a Staff Software Engineer on Developer Experience, you will lead two of the pillars that Instacart engineering is built on: Bazel (our build system) and Go (one of our core backend languages). You will own the technical direction for how thousands of daily builds run and how our Go services are structured, from remote build execution and caching to the frameworks, libraries, and patterns Go engineers use every day. This is a hands-on technical leadership role. You'll write code, set architectural direction, and partner across the org to move engineering-wide metrics on build performance, CI reliability, and developer velocity. <h3>About the Job</h3> <ul> <li>Lead the technical direction for Instacart's Bazel build system, including remote caching, remote build execution (RBE), build performance, and the developer-facing ergonomics of the build.</li> <li>Lead the technical direction for our Go platform, frameworks, standard libraries, service scaffolding, and patterns that Go engineers across Instacart depend on.</li> <li>Design and drive multi-quarter initiatives that measurably improve build times, CI reliability, and the local development loop for engineers working in Bazel and Go.</li> <li>Own the developer experience metrics for the systems you lead, define what "good" looks like, instrument it, and use the data to prioritize investment.</li> <li>Partner with infrastructure, platform, and product engineering teams to roll out changes to the build system and Go platform with minimal disruption.</li> <li>Set the technical bar for the systems you own on reliability, performance, upgrade cadence, and developer ergonomics.</li> <li>Mentor engineers in the team and the broader engineering org; grow the community of Bazel and Go experts at Instacart.</li> <li>Represent the team in cross-org technical discussions on build, CI/CD, and backend platform direction.</li> </ul> <h3>About You</h3> <ul> <li>A hands-on technical leader who is equally comfortable in a Bazel BUILD file, a Go service, and a design doc.</li> <li>Metrics-driven, You use build times, cache hit rates, CI reliability, and developer feedback to guide where to invest.</li> <li>A multiplier. You make the engineers around you more effective through mentorship, clear technical writing, and pragmatic guidance.</li> <li>Comfortable driving cross-team change. You can build consensus for a migration or a platform shift and see it through to adoption.</li> </ul> <h4>Minimum Qualifications</h4> <ul> <li>10+ years of software development experience.</li> <li>Deep, hands-on expertise with Bazel, including remote caching, remote build execution (RBE), and performance tuning of large build graphs.</li> <li>Strong production experience writing and operating Go services at scale, with a point of view on structuring large Go codebases (frameworks, dependency management, testing patterns, shared libraries).</li> <li>Track record of leading cross-team technical initiatives with measurable impact on developer velocity, build performance, or CI reliability.</li> <li>Experience with cloud infrastructure (AWS preferred) and distributed systems.</li> <li>Strong technical leadership, driving direction, mentoring engineers, and influencing without direct authority.</li> </ul> <h4>Preferred Qualifications</h4> <ul> <li>Bachelor's or Master's degree in Computer Science, Computer Engineering, or equivalent experience.</li> <li>Experience migrating a large codebase or monorepo to Bazel, or evolving an existing Bazel setup through major upgrades.</li> <li>Experience owning or contributing to a Go framework, standard library, or service scaffolding used by a large engineering org.</li> <li>Experience defining and instrumenting developer productivity metrics (build times, cache hit rates, CI reliability, local dev loop).</li> <li>Experience at high-growth companies operating developer infrastructure for large engineering organizations.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$229,000&mdash;$241,000 CAD</div></div></div>

Staff Software Engineer, Bazel & Go

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart Ads powers one of the industry's leading retail media networks, enabling Instacart and its retailer partners to deliver highly relevant, effective advertising experiences at scale. As part of the Ad Product team, you'll sit at the intersection of machine learning, marketplace dynamics, and measurable business impact — helping shape the future of how brands connect with shoppers across the Instacart platform. We're looking for a Senior Product Manager to own the systems that drive core auction understanding and marketplace balance within our Ads Quality domain. This is a high-impact, technically complex space where your work will directly influence the health of the ads ecosystem — from how auctions are structured and optimized to how quality signals inform ranking and relevance. You'll partner closely with a team of talented machine learning engineers and ads engineers who are building at the frontier of what's possible in retail media. If you're energized by ambiguous, high-stakes problems, fluent in the language of ML and online advertising, and eager to accelerate experimentation in a fast-moving environment — this is the role for you. <h2>About the Job</h2> <ul> <li>Own the product vision and roadmap for ads quality systems, including auction mechanics, marketplace balance, and the signals that govern ad ranking and relevance across Instacart's retail media network.</li> <li>Drive the strategy and execution for increasing the velocity of experimentation across the ads quality team — designing frameworks that allow the team to test, learn, and iterate faster without sacrificing rigor or integrity.</li> <li>Work hands-on with machine learning engineers and ads engineers to translate complex ML model outputs and auction dynamics into clear product requirements, hypotheses, and measurable outcomes.</li> <li>Define and track the right success metrics for ads quality, navigating tradeoffs between advertiser performance, shopper experience, and marketplace health — and communicating those tradeoffs clearly to senior stakeholders.</li> <li>Operate in a fast-paced, constantly evolving environment where priorities shift, new data surfaces frequently, and the ability to make good decisions under uncertainty is essential to moving the business forward.</li> </ul> <h2>About You</h2> Minimum Qualifications <ul> <li>2+ years of product management experience in online advertising, ad tech, or a closely related domain — with a demonstrated understanding of auction mechanics, bidding systems, or ad quality signals.</li> <li>2+ years of experience working directly with machine learning teams or ML-driven products, with the ability to engage substantively in technical conversations about model design, evaluation, and tradeoffs.</li> <li>Proven track record of defining and executing on product roadmaps in complex, data-rich environments with multiple cross-functional stakeholders.</li> <li>Strong analytical skills with experience using data to inform product decisions, measure impact, and design experiments.</li> </ul> Preferred Qualifications <ul> <li>Hands-on familiarity with large language models (LLMs) and how they can be applied within ads or ranking systems.</li> <li>Experience working with ads machine learning models in a production environment, including relevance scoring, auction optimization, or quality filtering.</li> <li>Prior experience at a retail media network, demand-side platform, or supply-side platform, with exposure to the full advertising stack.</li> <li>Comfort operating in ambiguous, high-growth environments where structure and process are still being built — and an eagerness to help build them.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$165,000&mdash;$174,000 CAD</div></div></div>

Senior Product Manager, Ads Quality

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; <h2>Overview</h2> Instacart is seeking a Senior Manager to build, train, and lead our Technical Account Management (TAM) practice and own post-launch technical excellence for our premier Storefront Pro (SFP) product. Storefront Pro is the market leader in e-commerce solutions for grocery, combining Instacart's enormous scaling abilities with best-in-class customer experiences, while bridging online and in-store commerce. Over the past two years, SFP has grown explosively, launching triple digits of retailers ranging from local independent favorites to midsize players to multinational giants — totalling billions in revenue. You will own post-launch technical health and excellence across the entire SFP space, founding and scaling a tiered TAM organization to match the size and complexity of that portfolio. <h2>About the Job</h2> <ul> <li>Hire, train, and develop the Technical Account Management team from the ground up, growing it through coaching and mentorship into a world-class practice</li> <li>Define, develop, and refine the approach to platform health for SFP; identify and monitor key metrics and establish measurement as a foundational team practice</li> <li>Design and operate the team's operating model — portfolio assignment, tiering by account size and complexity, coverage, and escalation paths — and evolve it as the portfolio scales</li> <li>Develop and operate systems of intake and prioritization spanning external and internal stakeholders, balancing competing priorities across resource management, product roadmap, and business commitments</li> <li>Serve as a senior escalation point for critical issues, communicating with retailer stakeholders at all levels — including C-suite — across a range of platform matters</li> <li>Negotiate scope and responsibility boundaries with partners and internally, holding a principled line on what the TAM function owns versus Customer Success, Project Management, Technical Support, Solution Architecture, and Engineering</li> <li>Initiate and operate internal cross-functional initiatives that drive continuous technical improvement in SFP's deployments and operation, and synthesize systemic patterns into product and engineering roadmap influence</li> </ul> &nbsp; <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>10+ years of experience in technical account management, solutions engineering/architecture, technical consulting, or engineering, ideally in SaaS or platform environments</li> <li>5+ years leading, hiring, and maturing engineering and/or engineering-adjacent teams; experience building or significantly scaling a team is strongly preferred</li> <li>Outstanding communication and presentation skills, including experience liaising with VP-level and C-suite stakeholders on high-priority issues</li> <li>Ability to define and drive large-scale transformation programs across a cross-functional landscape with measurable impact</li> <li>Engineering depth at scale and speed: ability to analyze and diagnose complex platform integrations — REST APIs, authentication, ETL, message queues, async patterns, error handling and recovery — and drive improvements</li> <li>Proven ability to balance proactive and reactive approaches to technical health, delivering on urgent needs without compromising long-term maintainability</li> <li>Ability to thrive in a highly collaborative landscape, coordinating across many internal partners (project management, customer success, product management, engineering, solution architecture) to consistently deliver successful outcomes</li> </ul> &nbsp; <h3>Preferred Qualifications</h3> <ul> <li>Experience founding or bootstrapping a TAM, professional services, or post-launch technical delivery function</li> <li>Deep domain expertise in at least one area of enterprise architecture: loyalty, identity, payments, point of sale, or catalog</li> <li>Understanding of the grocery retail or e-commerce ecosystem, including in-store operations and last-mile fulfillment</li> <li>Experience within a platform company's partner/integration ecosystem; familiarity with multi-tenancy, CI/CD, and cloud architectures; exposure to gRPC/protobuf in addition to REST</li> </ul> #LI-Remote&nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$162,000&mdash;$171,000 CAD</div></div></div>

Senior Manager, Technical Account Management (Enterprise)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Why this role is on the menu</h2> Instacart's Canadian Brand Partnerships team is at the ground floor of something big — we're building the first international ads sales operation from scratch, and the stakes couldn't be higher. CPG brands in Canada are hungry for a trusted partner who can translate Instacart's unique commerce data and advertising solutions into real business growth. We're hiring a Sales Executive to own a portfolio of some of the largest CPG advertisers in Canada and turn those relationships into long-term, high-value partnerships. This role sits at the intersection of digital advertising, retail media, and CPG strategy — and the person who fills it will have a direct line of sight to how Canadian brands invest and grow on Instacart. <h2>What you'll cook up in your first year</h2> <ul> <li>A thriving book of business of 10–15 CPG accounts — with strong retention, growing investment, and partners who consistently renew and expand because they see measurable results from Instacart's advertising solutions.</li> <li>New advertiser relationships activated across previously non-engaged Canadian CPG brands, expanding Instacart's Canadian ads footprint and creating a pipeline of incremental revenue.</li> <li>Trusted executive-level relationships within your client portfolio — where you're seen not just as a vendor, but as a strategic advisor on how to win on Instacart and in Canadian digital commerce.</li> <li>A repeatable consultative sales motion — grounded in data, tailored storytelling, and compelling case studies — that demonstrates Instacart's platform value in terms that CPG partners actually care about.</li> <li>A seamless partner experience in collaboration with Account Management and cross-functional teams, where handoffs are tight, client needs are proactively surfaced, and no opportunity falls through the cracks.</li> </ul> <h2>The secret ingredients we're looking for</h2> We're looking for a commercially driven, intellectually curious sales professional who gets genuinely excited about the intersection of CPG, data, and digital advertising — someone who builds trust quickly, digs into the numbers, and knows how to translate insights into a compelling pitch. Must-have pantry staples (Minimum Qualifications) <ul> <li>3–5+ years of experience in a sales environment, including 2–3+ years in digital advertising or CPG sales</li> <li>Proven track record managing client relationships and partnering to drive measurable, attributable growth</li> <li>Comfort analyzing and speaking to CPG and advertising insights, KPIs, and business performance metrics</li> <li>Ability to work independently, manage multiple priorities, and take initiative in a fast-paced, ambiguous environment</li> <li>Excellent written, verbal, and presentation skills — you can build a story with data and deliver it compellingly</li> <li>Strong client service orientation — fast follow-ups, a sense of ownership, and accountability for outcomes</li> <li>Familiarity with standard sales tools (Microsoft Office / Excel, Google Drive, Salesforce) and experience working with large data sets to extract business insights (SQL, Tableau a plus)</li> </ul> Optional garnishes (Preferred Qualifications) <ul> <li>Deep fluency in the Canadian CPG landscape through direct sales experience or comparable exposure to how CPG brands plan and buy media</li> <li>Experience selling at a retail media company, with a track record of hitting quota while building lasting client relationships</li> <li>Demonstrated history of consistent quota attainment alongside strong client satisfaction — you close and you keep</li> <li>Familiarity with AI tools and an openness to integrating them into how you work and sell</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy&nbsp;<a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings&nbsp;<a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$113,000&mdash;$119,000 CAD</div></div><div class="pay-input"><div class="title">OTE Range</div><div class="pay-range">$225,000&mdash;$237,500 CAD</div></div></div>

Sales Executive

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview Instacart's Detection Engineering team sits at the core of our Security organization, building and operating the systems that identify, surface, and respond to threats across one of North America's largest grocery technology platforms. We own the full detection lifecycle, from telemetry collection and signal design to automated response, across a complex, cloud-native environment spanning endpoint, cloud, container, and SaaS. As a Detection Engineer, you'll be a technical anchor on the team: developing high-fidelity detection logic, hunting for novel attacker techniques, and raising the bar for how we think about coverage, quality, and scale. You'll work closely with Engineering, Red Team, Incident Response, Fraud, and Trust &amp; Safety to ensure our detections reflect real-world adversary behavior (and not just signatures). We operate with a detection-as-code mindset: everything we build is versioned, tested, and deployed through repeatable pipelines. We care deeply about reducing noise, improving analyst efficiency through automation and SOAR, and continuously evolving our coverage as the threat landscape shifts. If you're energized by hard forensic problems, enjoy translating attacker TTPs into durable detection logic, and want to help shape the future of a growing security function, this role is for you. About the Job <ul> <li>Develop, tune, document, and maintain detection logic across multiple log sources including endpoint, cloud, container, and SaaS products.</li> <li>Assist in cyber forensic investigations across a variety of log sources</li> <li>Optimize log ingestion pipelines and telemetry collection to ensure high-quality, actionable security data while managing volume and cost</li> <li>Design and build SOAR playbooks and automation workflows to streamline detection triage, enrichment, and response actions</li> <li>Mentor/knowledge share with other detection engineers on threat hunting methodologies, detection logic development, and investigation techniques</li> </ul> About You Minimum Qualifications <ul> <li>2+ years of experience in a detection engineering, incident response, or offensive security role.</li> <li>Experience with 1 or more public cloud platforms (AWS, Azure, GCP)</li> <li>Deep understanding of attacker TTPs across modern zero trust environments, including identity compromise, token theft, and abuse of trust boundaries</li> <li>Proficient understanding of macOS internals and telemetry available to identify macOS specific threats</li> <li>Experience implementing detection-as-code workflows including version control, peer review processes, automated testing, and CI/CD deployment pipelines</li> <li>Basic proficiency with Python, Golang, or other programming/scripting languages</li> <li>Relevant certifications: GCFA, GCFE, GNFA, GREM, OSCP, GCIA, or similar</li> </ul> Preferred Qualifications <ul> <li>Background in offensive security or red teaming</li> <li>Knowledge of machine learning for threat detection</li> </ul> #LI-remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$145,000&mdash;$153,000 USD</div></div></div>

Detection Engineer II

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart's mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Online Grocery is the heart of that mission — the products millions of customers rely on every day and the team that builds them. We're looking for a Chief of Staff, Online Grocery to partner with the General Manager who leads this business and its product and R&amp;D organization of ~200 people across product, design, research and technical program management. People, operations and programs are the core of the work — but what should energize you is what that work makes possible. A Chief of Staff here helps the organization operate at its best: more cohesive, clearer in its purpose, sharper and faster in how it makes decisions and operates, and enabled to do the thing that matters most — building products our customers love. If you're motivated by improving how a team works, and serve as a multiplier on everything the team can ship, this is your role. This is a highly strategic and operational individual-contributor role (no direct reports) for someone exceptionally organized, has strong business and strategic sense, high in empathy, and who has an understanding of how product, design, and engineering teams work. <h2>About the Job</h2> Run the operating rhythm <ul> <li>Own and continuously improve the business rhythm for the GM and the organization — leadership team syncs, all-team meetings, monthly and quarterly business reviews, planning reviews, organizational communications, and Online Grocery segments of company-wide all-hands.</li> <li>Manage the operating cadence for the GM — prioritizing and delegating workstreams, ensuring the right things get the right attention at the right time.</li> <li>Improve how the organization decides: clarify decision rights and the questions that matter, build the frameworks and pre-reads that bring options into focus, and remove the friction that slows good calls.</li> <li>Once decisions are made, capture and sharpen them, ensure they're communicated to the right stakeholders, and close the loop on execution — keeping leadership priorities, decisions, and commitments visible and on track (R&amp;D execution itself is owned by TPM).</li> <li>Shape and run the substance of the leadership team offsites: objectives, agenda, pre-reads, the hard discussions, decisions, and follow-through (logistics and events are handled separately).</li> <li>Be a trusted thought partner to the GM and a credible problem-solving partner to product and R&amp;D leaders, and build strong relationships with chiefs of staff across the organization to partner effectively in getting your responsibilities done.</li> <li>Prepare briefings and coordinate research for the GM's meetings with partners and key leaders — identifying goals, talking points, and relevant context.</li> <li>Partner with the GM, HR and finance to manage the organization's headcount budget</li> </ul> Plan executive communication <ul> <li>Drive the calendar, planning, and content for upward communication and alignment with the C-suite and the board on Online Grocery priorities.</li> <li>Support the GM in preparing content for speaking engagements (working with our comms team).</li> </ul> Strengthen people, culture, and organizational health <ul> <li>Help the GM spot, diagnose, and get ahead of issues across the organization — bringing structured, candid read-outs and early signals, not just status.</li> <li>Partner with the GM and HR to address relationship and culture dynamics across the team and create a high-trust, high-performance leadership team culture.</li> <li>Turn signals like engagement surveys into action — working across the organization to develop the right plans, pressure-test them, and ensure they get executed and the loop gets closed with teams.</li> </ul> Drive priority programs <ul> <li>Help the GM kick off and drive annual and long-range planning for Online Grocery.</li> <li>Take ambiguous new efforts for the GM from unclear to fully underway — creating clarity and a plan, identifying DRIs, setting up the decisions that need to be made, aligning stakeholders, and developing the right operating rhythm to track progress.</li> <li>Proactively identify and take ownership of emerging opportunities and risks before they become blockers.</li> </ul> <h2>About You</h2> Minimum Qualifications <ul> <li>10+ years of work experience&nbsp;</li> <li>R&amp;D experience — earned in a direct R&amp;D role (product, design, engineering, or technical program management), an adjacent role embedded with R&amp;D teams, or as a Chief of Staff within an R&amp;D organization</li> <li>Consulting, corporate strategy/operations, or finance background and experience working directly with executives</li> <li>Working fluency to navigate a product, design, and engineering organization at scale, and to be a true problem-solving partner to R&amp;D leaders rather than a coordinator.</li> <li>High EQ and a genuinely people-oriented instinct — builds trusted relationships, reads organizational dynamics, and bridges leadership and teams.</li> <li>Outstanding written and verbal communication at an executive level</li> <li>Strong analytical skills, and a commitment to consistently high-quality work.</li> <li>Exceptional program management: organized, effective, and relentless at driving multiple hard initiatives forward to deadline at once.</li> <li>Ability to travel 10%&nbsp;</li> </ul> Preferred Experience <ul> <li>Experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change.</li> <li>Experience building with AI (e.g., prototypes, automations, or agents) in a professional setting.</li> <li>Experience within high-growth, technology-driven companies.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$203,000&mdash;$214,000 CAD</div></div></div>

Chief of Staff, Online Grocery

<div class="content-intro">Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</div>The Stablecoin team builds and operates Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their own branded, USDC-backed stablecoins on Coinbase's infrastructure. As a Software Engineer on this team within the <a href="https://www.coinbase.com/careers/product-groups" target="_blank">Developer</a> group, you'll build and extend the backend services and onchain contracts that power issuance, reserves, minting and burning, and rewards distribution for a fast-growing roster of partners. What you'll do: <ul> <li>Build and extend smart contract functionality for minting, burning, and safeguarding custom stablecoin supply, working closely with senior engineers on design and security review.</li> <li>Implement backend services that power onboarding, issuance, reserve accounting, and rewards distribution.</li> <li>Collaborate with engineers, designers, and product managers to turn the stablecoin roadmap into shipped features every quarter.</li> <li>Develop reporting, monitoring, and internal tooling that improve reliability and operational excellence for the team.</li> <li>Write high-quality, well-tested code across both backend and smart contract surfaces.</li> </ul> Required Skills and Experience: <ul> <li>2+ years of experience building and maintaining production backend services.</li> <li>Exposure to writing, testing, or deploying smart contracts (Solidity or similar EVM languages), or demonstrated ability to ramp quickly in new technical domains with mentorship.</li> <li>Comfort working within a service-oriented architecture and contributing to established systems at scale.</li> <li>Familiarity with Golang and blockchain fundamentals (Ethereum or similar EVM chains).</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> #P77642<div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$146,300&mdash;$154,000 CAD</div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;">Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;">Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</li> <li style="font-style: italic; font-size: 8pt;">US Applicants: View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</li> <li style="font-style: italic; font-size: 8pt;">Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"> tutorial</a>.</li> <li style="font-style: italic; font-size: 8pt;">Data Privacy &amp; Arbitration: By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>. </li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Software Engineer, CDP - Stablecoin

<h2 class="p1">Role Description</h2> Dropbox’s Design team is looking for a Principal Designer to help define the future of content activation for Dropbox customers. In this role, you will help lead the design vision and execution for Dropbox’s portfolio of products and services. As a Principal Designer, you will shape how AI helps customers get their jobs done faster, better, and with greater confidence. Dropbox holds the content, context, and collaboration that power our customers’ most important work. This role is about designing AI experiences that activate that content in useful, intuitive, and trustworthy ways, helping customers find clarity, make progress, and take action without adding complexity or friction. We believe AI should sharpen our customers, not replace their judgment. You will be responsible for creating experiences where AI acts as a thoughtful partner: surfacing what matters, reducing busywork, connecting ideas, and helping people move from information to action, while keeping customers in control. The best experiences will feel elegant, precise, and almost invisible; AI should make Dropbox more powerful without making it feel more complicated. This role requires a designer with exceptional craft, strong product judgment, and the ability to operate across strategy, systems, and execution. You will translate emerging AI capabilities into high-trust, “it just works” product experiences, while raising the quality bar for the broader design organization. You will also help transform the team into AI-enabled designers, setting new standards for how we use AI in our own design process, how we prototype, how we explore, and how we deliver customer value. You will partner closely with Product, Engineering, Research, Marketing, and Design leadership to shape not only what we build, but how we build it. This is a critical role for Dropbox’s AI-first, multi-product future, and for defining the next generation of product experiences that help customers do their best work. <h2 class="p1">Responsibilities</h2> <ul> <li>Define and drive the design vision for Dropbox’s broader multi-product ecosystem that helps customers find, understand, activate, and act on the content already living in Dropbox.</li> <li>Design AI-powered experiences that make customers sharper and more effective without replacing their judgment. Ensure AI feels like a trusted partner: reducing friction, surfacing what matters, accelerating decisions, and keeping customers in control.</li> <li>Lead ambiguous, high-impact product areas from strategic framing through execution, translating emerging AI capabilities into simple, elegant, high-trust experiences that feel powerful without becoming clunky, noisy, or difficult to use.</li> <li>Set an exceptionally high craft bar across interaction design, information architecture, systems thinking, prototyping, content, visual quality, and implementation. Make the product feel precise, coherent, and unmistakably Dropbox.</li> <li>Partner deeply with Product, Engineering, Research, Marketing, and Design leadership to shape strategy, prioritize the highest-impact opportunities, align teams, and drive outcomes with urgency and quality.</li> <li>Raise the bar for the design organization by mentoring designers, improving critique, modeling excellent AI product design, and helping the team become more AI-enabled in how they explore, prototype, evaluate, and ship work.</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>12+ years of product design experience, with a strong track record leading complex, ambiguous, high-impact product initiatives from vision through launch at scale.</li> <li>A portfolio that demonstrates Principal-level craft, product judgment, systems thinking, customer empathy, and the ability to ship experiences that customers understand, trust, and love.</li> <li>Exceptional executional range, with the ability to move fluidly from long-term strategy and narrative to detailed flows, interaction models, prototypes, edge cases, content, and implementation quality.</li> <li>Proven ability to influence senior cross-functional partners, create alignment through clear storytelling, and drive product direction in fast-moving, ambiguous environments.</li> <li>Strong ability to translate emerging capabilities into simple, useful, intuitive product experiences that reduce friction, preserve customer agency, and help people get meaningful work done.</li> <li>A collaborative, low-ego leadership style, with a track record of mentoring designers, raising standards, improving critique, and helping teams produce better work than they could have produced on their own.</li> <li>Experience designing end-to-end experiences across multiple products, surfaces, or platforms, with a strong ability to create coherence across complex user journeys.</li> <li>A portfolio that shows a deeply opinionated design sensibility, where the candidate’s taste, principles, and product philosophy are visible in the work itself.</li> <li>A demonstrated ability to simplify complex systems, workflows, or mental models into experiences that feel premium, obvious, and easy to use.</li> </ul> <div> <h2 data-usually-unique-id="662090113213493524156062"><span class="thread-632203466233862173525153 attrcomment attrcommentfirst thread-632203466233862173525153-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">Preferred Qualifications&nbsp;</h2> </div> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Deep experience designing customer-facing products in emerging or complex domains such as AI, search, knowledge work, productivity, collaboration, enterprise software, or multi-product ecosystems.</li> <li>Experience designing or simplifying agentic experiences, agent management, automation, orchestration, permissions, delegation, or similarly complex product metaphors where users need clarity, control, and trust.</li> <li>A strong point of view on how AI can augment human judgment, activate customer content, reduce busywork, and make customers sharper without making the experience feel clunky, opaque, or over-automated.</li> <li>A strong point of view on design craft in the AI era, including how designers should use AI to increase creativity, speed, quality, and customer understanding.</li> </ul> &nbsp; <h2><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z9wz73z7z75z6emz81zz70z4oz65zrz86z4

Principal Product Designer

<h2 class="p1">Role Description</h2> The Dropbox Business Development team builds and grows strategic partnerships that expand Dropbox's reach, deepen product adoption, and drive long-term customer and revenue growth. As a Business Development Manager, you will own a portfolio spanning AI, platform/developer, hardware, AI, and SaaS ecosystems. You will manage the full partnership lifecycle—from opportunity identification and commercial strategy through launch, ongoing growth, and partner success. You will play a key role in shaping Dropbox's partnership strategy by identifying growth opportunities, evaluating business cases, and translating partner needs into integrated customer experiences. You will work closely with Product, Engineering, Finance, Legal, Marketing, and Sales to execute partnerships across device distribution and AI agent ecosystems. This role offers significant exposure to senior leaders and external executives while owning partnerships with meaningful strategic and commercial impact. AI and automation are increasingly embedded in our workflows, accelerating research, partner preparation, and administrative work. Success in this role comes from using these capabilities to increase efficiency while focusing your time on strategic decision-making, commercial negotiations, and relationship management. <h2 class="p1">Responsibilities</h2> <ul> <li>Own and grow strategic distribution and ecosystem partnerships to drive customer acquisition, product adoption, and revenue growth.</li> <li>Identify, evaluate, and develop commercial opportunities with existing and prospective partners.</li> <li>Build business cases and financial models that inform partnership strategy and investment decisions.</li> <li>Lead or support commercial negotiations while balancing strategic objectives, customer value, and financial outcomes.</li> <li>Build trusted executive relationships through regular business reviews, strategic planning, and cross-functional collaboration.</li> <li>Analyze partner performance and leverage data, experimentation, and AI-enabled tools to optimize commercial outcomes.</li> <li>Partner effectively across Product, Engineering, Finance, Legal, Marketing, and Sales to execute complex partnership initiatives.</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>5+ years of experience in business development, distribution partnerships, product management, or related commercial roles within SaaS, cloud services, or technology.</li> <li>Demonstrated success building and growing strategic business partnerships that drive measurable business results.</li> <li>Strong analytical and financial modeling skills with experience evaluating partnership investments and ROI.</li> <li>Excellent negotiation, communication, and executive presentation skills.</li> <li>Ability to influence cross-functional stakeholders and navigate ambiguity in fast-paced environments.</li> <li>Experience leveraging AI and automation tools to improve research, analysis, communication, or workflow efficiency.</li> <li>Bachelor's degree or equivalent practical experience.</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>MBA, consulting, or corporate strategy experience.</li> <li>Strong understanding of consumer technology ecosystems.</li> <li>Experience leading complex cross-functional initiatives across product and commercial organizations.</li> <li>Demonstrated success using AI-enabled workflows to improve commercial execution.</li> </ul> <div> <h2>Durable Skills</h2> </div> AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Awareness: Understand yourself and others.</li> <li>Judgment: Evaluate information and make decisions in complex situations.</li> <li>Adaptability: Learn, adjust, and stay effective through change<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85

Business Development Manager, Strategic Partnerships

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As a Lead People Systems Engineer, you'll drive how GitLab's People systems evolve through an AI-first transformation mindset, putting AI to work across everything we build. You won't just support our people systems, you'll build them: owning the code, pipelines, and integrations that keep GitLab's People automation ecosystem running reliably at scale across Workato, Google Cloud, Claude, Workday, and the tools that power our global workforce. This is a strong fit if you think like a software engineer first, write clean and maintainable code, and thrive at the intersection of people systems, AI, innovation, and automation engineering. In this role, you'll be the technical backbone of our People Technology team, designing, building, and maintaining the automations, agents, and integrations that connect Workday, Greenhouse, Slack, and internal tools. You'll be the go-to technical thought partner for the people group on complex engineering decisions, and your work will compound over time: fewer manual processes, stronger system reliability, and a People technology foundation that scales without friction. What You’ll Do&nbsp;&nbsp; <ul> <li>Own the design, development, and maintenance of people system automations and integrations across Workato, Google Cloud Platform, Claude, Workday, Greenhouse and GitLab, writing reliable, well-tested code that runs at scale.</li> <li>Build and maintain integrations between Workday, Greenhouse, Slack, and internal tools using Workday Web Services (WWS) and Slack's API and Bot SDK, diagnosing failures proactively and driving uptime and reliability improvements across the automation stack.</li> <li>Write, version, and maintain automation code in Ruby (or comparable scripting languages) stored in GitLab, with clear documentation, code reviews, and disciplined change management practices.</li> <li>Develop and manage Slack apps and bots that deliver intuitive, automated workflows, reducing friction for People teams and employees across a globally distributed workforce.</li> <li>Move past surface-level requests to diagnose root problems, challenge assumptions, and co-design automation solutions that are durable, scalable, and built to last.</li> <li>Serve as subject matter expert on Workato automation architecture, driving standardization, reusability, and scalability across the People technology integration layer.</li> <li>Maintain and improve CI/CD pipelines and deployment practices for People system automation, ensuring changes are tested, reviewed, and safely deployed using GitLab.</li> <li>Leverage AI tools, large language models (LLMs), and Model Context Protocol (MCP) frameworks, including Claude, to accelerate automation development and identify opportunities to eliminate manual work across the People Group.</li> <li>Provide technical guidance to teammates and stakeholders, proactively communicating context and decision-making, partnering closely with InfoSec, AI Engineering, and IT, and raising the bar for how automations, agents, and integrations are built, documented, and maintained.</li> <li>Exercise independent judgment on methods and evaluation criteria to obtain quality results, leading others by sharing solutions and problem-solving approaches.</li> </ul> What You’ll Bring&nbsp; <ul> <li>Hands-on experience writing and maintaining code in Ruby or a comparable scripting language (Python, PHP, etc.), you're comfortable in a codebase, write code others can read and maintain, and are willing to learn Ruby if you haven't already.</li> <li>Deep expertise in Workato or a comparable enterprise automation/integration platform, with a track record of building reliable, scalable automation workflows in production environments.</li> <li>Strong experience integrating with Workday using Workday Web Services (WWS), with the instinct to build integrations that are durable, observable, and handle edge cases well.</li> <li>Experience building Slack apps and automations using Slack's API and Bot SDK, with an eye for delivering workflows that actually get used.</li> <li>Proficiency with Git and GitLab for version control, code review, and CI/CD workflows, you treat automation code like production software, not scripts on someone's laptop.</li> <li>Familiarity with Google Cloud Platform (GCP) or AWS; experience with Docker and Kubernetes (GKE is a bonus) for running and maintaining automation services.</li> <li>Experience connecting HR systems including Workday, Greenhouse, and internal tools, with strong instincts for where integration points break and how to keep them reliable.</li> <li>Comfort working with AI tools and MCP frameworks to accelerate development, automate repetitive work, and push the boundaries of what people technology can do.</li> <li>Strong communication skills, you can translate technical architecture into clear decisions and stakeholder updates, and you know when to surface a risk versus just fix it.</li> <li>An engineering mindset applied to people systems: you treat reliability, observability, and maintainability as first-class concerns, not afterthoughts.</li> <li>People system fluency, you understand how HR data flows, why it matters, and how to build automations that handle it with care and accuracy.</li> <li>Intellectual curiosity and a bias for action, you don't wait to be told what's brittle; you find it, frame the fix, and drive it forward.</li> </ul> About the team The People Technology team is building the systems foundation that allows GitLab to scale as a global, all-remote company. We don't just keep the lights on, we push the bar on what people technology can do, constantly improving reliability, usability, and intelligence across the platforms that power our People organization. We work across core systems, integrations, automation, and compliance, partnering closely with stakeholders across time zones to move fast, build with purpose, and create an experience where technology enables people to do their best work. <h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" target="_blank">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/" target="_blank">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging." target="_blank">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/" target="_blank">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/" target="_blank">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave" target="_blank">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment" target="_blank">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base

Staff Engineer, People Technology

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> GitLab is building the most comprehensive AI-powered DevSecOps platform, and this role will help shape how teams move from planning to code in an AI-native software development lifecycle. As Senior Product Manager, Plan to Code, you'll shape how planning and managing source code will evolve in an AI-native software development lifecycle. This role is focused on bringing planning and code closer together, so teams can move from requirements and specifications to commits, merge requests, and customer value with speed and quality. This area is evolving quickly. We're exploring how AI agents can use specifications, context, and human feedback to build the right thing, not just build the thing right. You'll help define new product experiences that support spec-driven development, human-in-the-loop workflows, and a more seamless handoff from planning to coding. This is an ambiguous, high-impact opportunity for a product manager who has strong software development lifecycle knowledge, is comfortable working with technical teams, and wants to help create something new in DevSecOps. <h2>What You’ll Do</h2> <ul> <li>Define and drive product strategy for experiences that connect planning, source code management, and AI-assisted development.</li> <li>Help shape spec-driven development workflows that make it easier for teams and AI agents to move from requirements to code.</li> <li>Work with engineering, design, and other product teams to build product experiences that support human-in-the-loop and autonomous development workflows.</li> <li>Partner with teams working on demos and prototypes, including near-term work around spec-driven planning and autonomous development modes.</li> <li>Use customer insights, product usage data, and market context to identify opportunities that can deliver customer value quickly.</li> <li>Help teams ship fast with quality, balancing near-term execution with longer-term product direction.</li> <li>Explore how planning can better account for reviewing code, reviewing test cases, and validating that work produced by agents matches the intended outcome.</li> <li>Collaborate across Plan, Source Code Management, Code Review, and AI product areas to reduce friction across the software development lifecycle.</li> </ul> <h2>What You’ll Bring</h2> <ul> <li>Experience as a product manager working on developer tools, DevOps tools, source code management, planning tools, AI-native products, or related software development lifecycle products.</li> <li>Direct, hands-on experience with the source code lifecycle, including branches, merge requests, code review, CI/CD, and releases, whether as a product manager or as an engineer, along with a strong understanding of how software moves from ideas and requirements through planning, coding, review, testing, and delivery.</li> <li>Experience working with technical product areas and engineering teams, with enough technical depth to understand developer workflows and tradeoffs.</li> <li>A data-forward approach to product management, including experience using data to identify customer impact and guide prioritization.</li> <li>Comfort operating in ambiguous spaces where there may not yet be a clear market pattern or established product category.</li> <li>Experience building or shipping with AI tools and agents, not just using them, and a point of view of your own on where AI helps and where it does not across the software development lifecycle.</li> <li>Ability to think creatively about how AI changes the software development lifecycle and how product experiences should adapt.</li> <li>Strong collaboration and communication skills, especially in an all-remote, asynchronous environment.</li> <li>A bias toward action and the ability to help teams ship meaningful customer value quickly.</li> </ul> <h2>About the team</h2> This role sits within the Product organization and will work closely with teams across Plan, Source Code Management, Code Review, and AI. We are focused on helping GitLab customers plan, build, and deliver software in a faster, more connected way. You'll join a group that is rethinking how planning and coding should work as AI changes the speed and shape of software development. Rather than treating planning, coding, and review as separate stages, we're exploring how to bring these workflows closer together so humans and agents can collaborate more effectively.<div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Senior Product Manager, Plan to Code

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As Growth Senior Product Manager, you'll own GitLab's self-serve product journey end-to-end, from a visitor's first interaction with GitLab.com through trial, activation, and paid conversion. Software demand is expanding fast in the agentic era, and self-serve is one of the highest-leverage paths for GitLab to capture it. You'll consolidate acquisition, activation, and monetization into a single connected experience, and use experimentation and product data to compound growth across the full funnel. <h2>Key Responsibilities</h2> <ul> <li>Own the self-serve journey end-to-end, spanning signup, trial, activation, and monetization</li> <li>Use product usage and event data to identify high-impact, well-scoped growth opportunities, and run a continuous test-and-learn cadence across the funnel</li> <li>Partner with Engineering, Design, and Data counterparts to scope, sequence, and ship experiments, surfacing cross-functional dependencies early in each initiative</li> <li>Define success metrics for each initiative, and connect roadmap decisions directly to customer and revenue outcomes</li> <li>Operate with a small, autonomous team, owning your roadmap and the outcomes it produces</li> </ul> <h2>Required Qualifications</h2> <ul> <li>Experience in product management, ideally owning a self-serve or product-led growth funnel end-to-end</li> <li>Strong technically: you understand how software is built, packaged, deployed, and operated</li> <li>Strong analytical skills, SQL proficiency, and a hypothesis-driven approach to product decisions</li> <li>Well versed in experimentation and A/B testing, with a track record of shipping frequent, measurable product improvements</li> <li>Comfortable working directly with production usage and event data</li> <li>Highly independent and pragmatic, with a strong bias for action</li> <li>Excellent written and spoken English, and comfort working async in a distributed team</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience with common growth frameworks, including acquisition loops, activation loops, and product-qualified leads (PQLs)</li> <li>Prior experience at a Product-Led Growth company</li> <li>Experience with GitLab, Git, or Git workflows</li> <li>Experience building developer tools or DevOps products</li> <li>Experience engaging with customers in a B2B setting</li> </ul> <h2>About the Growth team</h2> GitLab's Growth team makes it easier for teams to discover value and become efficient within the GitLab platform, working across the product experience so that adopting and using GitLab is as easy as possible. Growth Product Managers help grow GitLab's customer base by improving signup, trial, and activation experiences. <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div>Remote-Global</div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Senior Product Manager, Growth

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> Analytics Instrumentation is part of the Data Engineering and Monetization (DE&amp;M) group, focused on the collection of Product Usage and Billing event data within GitLab. We build data collection platforms that enable product teams to assess user behavior and make evidence-based choices through privacy-conscious instrumentation that captures product usage throughout the user lifecycle. As a Senior Backend Engineer, you'll guide the design and development of a unified data infrastructure platform that consolidates analytics instrumentation across GitLab's engineering organization. You'll build and maintain backend systems that give the company visibility into customer usage patterns across GitLab SaaS and Self-Managed deployment environments. That data directly informs strategic product priorities and strategies. This role offers the opportunity to work on foundational infrastructure that simplifies instrumentation for teams at GitLab, replacing the complexity of multiple language-specific software development kits with a single, unified solution that teams can rely on. <h2>What you’ll do</h2> <ul> <li value="1">Guide the design, implementation, and evolution of a unified data collection platform using Golang, Kubernetes, ClickHouse, and NATS, with success measured by reliability, performance, and adoption across GitLab teams.</li> <li value="2">Improve the emission, transit, and quality of instrumentation data across the system, with success measured by data quality, data integrity, and usage billing accuracy.</li> <li value="3">Provide technical guidance for usage billing and instrumentation systems during working hours, with success measured by timely incident handling, effective root cause analysis, and reliable service restoration.</li> <li value="4">Work across the organization with research and development teams and the enterprise data organization to deliver common solutions, with success measured by adoption across multiple stakeholders.</li> <li value="5">Make technical choices that balance ease of use for product teams with reliability and correctness for data consumers, with success measured by platform usability and reliable downstream data.</li> <li value="6">Mentor other engineers through code reviews, design discussions, and clear technical documentation, with success measured by stronger code quality, faster technical alignment, and more maintainable systems.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Significant experience working with platform or infrastructure systems in production environments.</li> <li value="2">Strong proficiency in the Go programming language, with experience building and maintaining production services.</li> <li value="3">Strong backend development experience, with the ability to design and deliver scalable, reliable systems serving internal and external customers.</li> <li value="4">Experience guiding technical design and making tradeoffs across system reliability, performance at scale, data quality, and observability.</li> <li value="5">Experience working across team boundaries with product teams, data consumers, and other internal stakeholders.</li> <li value="6">Familiarity with cloud native technologies and open source development practices.</li> <li value="7">A track record of mentoring other engineers and helping teams make clear, well-documented technical choices.</li> </ul> <h2>About the team</h2> The Analytics Instrumentation team operates at the intersection of Product, Analytics, and customer-facing teams, providing data collection infrastructure that serves engineering teams across GitLab. We're a distributed team of generalist engineers who tackle complex problems spanning the GitLab codebase, JavaScript, Go, and Python satellite services, data pipelines, and AI tool integration. We collaborate transparently across teams, deliver measurable results through efficient iteration, and build inclusive solutions that respect user privacy. Our work enables data-informed choices and planning across the organization. We're involved in diverse projects from event data collection and privacy compliance tools to AI-powered analytics frameworks that help GitLab teams learn more about their users.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$117,600&mdash;$252,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of

Senior Backend Engineer, Analytics Instrumentation (Golang)

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As a Revenue Technology Analyst on GitLab's Revenue Technology team, you'll help support and maintain the tech stack that powers our go-to-market teams. As our Revenue organization continues to grow, you'll help execute the workflows, standards, and ways of working that make it easier for teams to do their best work. You'll partner with Revenue Operations, Pre- and Post-Sales Strategy, Enablement, IT, and beyond to help identify process gaps, support integrations and automations, and translate business needs into technical solutions. You'll also help build and maintain a strong documentation and knowledge repository so our processes, support paths, and tooling standards are easy to understand and use in our all-remote, values-driven environment. This role works with tools such as Gong, Clari, Outreach, ZoomInfo, Salesforce, and adjacent revenue tools, under the direction of senior team members. This team doesn't own Salesforce. <h4>What you’ll do</h4> <ul> <li>Support execution of the technical roadmap for the revenue lifecycle across a 10+ tool tech stack</li> <li>Support and maintain a consistent business rhythm for end users, including provisioning, user support, troubleshooting, and ongoing maintenance.</li> <li>Support stakeholder requests and communication across the revenue technology stack.</li> <li>Help identify gaps in processes, integrations, and automations, then recommend improvements and assist with implementation and expansion of our tech stack, including driving the evaluation of new solutions as needed.</li> <li>Support day-to-day vendor coordination for revenue technology stack tools, including procurement support, renewals, and quarterly business reviews in partnership with IT, Privacy, Legal, and Finance.</li> <li>Partner with cross-functional teams, including Marketing Operations, IT, Enablement, Privacy and Legal, Revenue Strategy, Sales Strategy, and Sales Data Analytics, to support effective tool implementation, adoption, and aligned&nbsp;reporting definitions.</li> <li>Partner with Revenue Operations &amp; Strategy to build and maintain reporting and dashboards within revenue tools that improve efficiency, effectiveness, and productivity.</li> <li>Document workflows, support processes, and troubleshooting guidance to enable first-tier sales support and self-service in an all-remote environment.</li> <li>Leverage our internal AI solutions to automate and streamline processes both internal to the RevTech team and across GTM workflows.</li> </ul> <h4>What you’ll bring</h4> <ul> <li>Experience in Sales Operations, Revenue Operations, Customer Success Operations, system administration, or analytics roles supporting go-to-market teams.</li> <li>Hands-on experience with at least two revenue or sales tools such as Gong, Clari, Outreach, Groove, ZoomInfo, Gainsight, Kantata, or similar tools.</li> <li>Understanding of how systems connect and share data, including integrations, automations, permissions, and data management concepts.</li> <li>Experience leveraging AI in your day-to-day workflows, ideally building agents and artifacts that have proven to accelerate productivity.</li> <li>Exposure to supporting workflows, tooling changes, vendor processes, tool evaluations, rollouts, requirements gathering, implementation planning, or enablement.</li> <li>Ability to identify gaps in workflows, processes, and tooling, and turn them into practical improvements.</li> <li>Strong analytical and problem-solving skills, including building or partnering on reporting and dashboards that improve efficiency, effectiveness, and productivity for revenue teams.</li> <li>Clear, inclusive communication skills, with the ability to collaborate across Sales, Customer Success, Professional Services, Revenue Operations, IT, Enablement, Strategy, and Legal or Privacy partners.</li> <li>Comfort working in an all-remote, asynchronous environment, with the ability to prioritize effectively and communicate proactively with your team.</li> <li>Interest in GitLab and alignment with our values, with openness to applying transferable skills from related roles. Exposure to AI or automation tools such as Workato, Zapier, or large language model-powered workflows, familiarity with business-to-business SaaS go-to-market motions, and data skills such as Salesforce reporting, business intelligence, SQL, or Python are helpful but not required.</li> </ul> <h4>About the team</h4> On the Revenue Tech team at GitLab, we partner with Revenue Operations, Sales Strategy, Enablement, and related teams to support our go-to-market motion through our revenue tools. You'll join us in a fully remote, globally distributed group that collaborates asynchronously and values clear communication, strong ownership, and a great end-user experience. &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$95,000&mdash;$160,800 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition

Revenue Technology Analyst

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our Canada Enterprise Team serving government accounts.&nbsp; The right candidate will have a positive record of Enterprise Sales experience selling into the public sector, along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment.&nbsp;&nbsp; What you’ll do&nbsp;&nbsp; <ul> <li>Supports GitLab’s <a href="https://handbook.gitlab.com/handbook/sales/field-operations/gtm-resources/#segmentation">strategic large</a> prospects and customers.</li> <li>Provide account leadership and direction in the pre- and post-sales process</li> <li>Conduct sales activities including prospecting and developing opportunities in large/strategic accounts</li> <li>Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources</li> <li>Be the voice of the customer by contributing product ideas to our <a href="https://gitlab.com/gitlab-org/gitlab/-/issues">public issue tracker</a></li> <li>Generate qualified leads and develop new customers in conjunction with our strategic channel partners .</li> <li>Expand knowledge of industry as well as the competitive posture of the company</li> <li>Prepare activity and forecast reports</li> <li>Contribute to root cause analysis on wins/losses.</li> <li>Communicate lessons learned to the team, including account managers, the marketing team, and the technical team</li> <li>Assist sales management in conveying customer needs to product managers, and technical support staff</li> <li>Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.</li> <li>Develop an account plan to sell to customers based on their business needs.</li> <li>Collaborate with Marketing on marketing strategies.</li> </ul> What you’ll bring&nbsp; <ul> <li>A true desire to see customers benefit from the investment they make with you</li> <li>Able to provide high degree of account management and control</li> <li>Work under minimal supervision on complex projects</li> <li>Experience selling into large organizations</li> <li>Ability to leverage established relationships and proven sales techniques for success</li> <li>Excellent negotiation, presentation and closing skills</li> <li>Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools</li> <li>You share our <a href="https://handbook.gitlab.com/handbook/values/">values</a>, and work in accordance with those values.</li> <li>Ability to use GitLab</li> <li>Ability to travel if needed and comply with the <a href="https://handbook.gitlab.com/handbook/finance/travel/">company’s travel policy</a></li> </ul> <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div>Remote-Global</div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Public Sector Strategic Account Executive - Canada

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Backend Engineer on the GitLab Agent Observability team, you'll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation.&nbsp; In this role you’ll contribute to the development of complex features and help establish architectural patterns both for how to interact with AI Agents across GitLab and how the resulting AI contributions manifest across GitLab. You’ll collaborate closely with engineers across the <a href="https://handbook.gitlab.com/handbook/engineering/ai/agent-foundations/">Agent Foundations</a> stage and adjacent teams within AI engineering. This is a high-visibility area of the product at the intersection of GitLab's core platform and its AI strategy. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <h2>What you'll do</h2> <ul> <li>Develop, ship, and maintain features and improvements for Agent Observability and Interactions across both the GitLab monolith backend and the AI gateway in a secure, well-tested, and performant way.</li> <li>Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements.</li> <li>Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients.</li> <li>Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops.</li> <li>Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across the team.</li> <li>Participate in Tier 2<a href="https://handbook.gitlab.com/handbook/engineering/on-call/"> on-call rotations</a> to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency</li> </ul> <h2>What you'll bring</h2> <ul> <li>Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models.</li> <li>Comfortable working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends a plus.</li> <li>Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.</li> <li>Strong practical experience working with AI tooling on a daily basis. Experience designing and shipping AI-powered backend features and integrations is a plus.</li> <li>SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling.</li> <li>Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains.</li> <li>Clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment.</li> </ul> <h2>About the team</h2> Agent Observability is a new functional team within the Agent Execution group. The team itself will initially consist of three engineers across AMER and EMEA timezones. The whole<a href="https://handbook.gitlab.com/handbook/product/categories/#agent-execution-group"> Agent Execution group</a> consists of 8+ engineers. Beyond the Agent Observability team, Agent Execution consists of further teams focussed on agent tools and executing agents on GitLab’s runners. We’re partnering with teams both within the AI space as well as all over GitLab to ensure that the Duo Agent Platform can become the backbone of many AI features at GitLab.&nbsp;<div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Backend Engineer (Ruby), AI Engineering: Agent Observability

<h3>"Start where you are. Use what you have. Do what you can." – Arthur Ashe</h3> There's a version of investment products legal work that's mostly about maintaining what already exists. Reviewing disclosures that haven't changed in years, advising on products whose architecture was set long before you arrived. This isn't that. Mercury Treasury and Mercury Invest* are in some ways still taking shape and must continually rise to the occasion to meet evolving customer needs. The regulatory frameworks are complex, the product roadmap is ambitious, and the person in this role will have a direct hand in the high quality customer experience we deliver to Mercury users. <h3>Who we are:</h3> Since 2019, Mercury has been on a mission to reinvent banking** for the modern age. We blend elegant design and cutting-edge technology to offer checking and savings accounts, debit cards, payment services, credit products, cash management tools, and sophisticated analytics. Everything we build reflects our belief that finance should be thoughtfully crafted, fast, transparent, and frictionless. <h3>About the team:</h3> Our Product &amp; Regulatory Legal team operates like the rest of Mercury: with urgency, curiosity, and a bias toward action. We embed with product teams from early ideation through launch, working alongside engineers, designers, and compliance partners to get products right. We move fast, we take ownership, and we don't wait to be asked: If something needs figuring out, we’re up to the task. <h3>What you'll do:</h3> <ul> <li>Own the investment products portfolio: Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, the products through which Mercury's business and consumer customers access non-deposit investment products. You'll advise across the full product life cycle, including everything from supporting new feature development, drafting disclosures, calibrating on content for marketing and customer communications, and advising on operational matters with regulatory impacts.</li> <li>Work across the company: This role sits at the intersection of product, compliance, risk, engineering, and operations. You'll build relationships across all of these functions and bring legal perspective into conversations early; not as a checkpoint, but as a low ego, high ownership thought partner.</li> <li>Advise and support compliance: You'll work closely with Mercury's compliance team on regulatory matters affecting investment products, interpreting requirements, pressure-testing approaches, and supporting examination readiness with FINRA and the SEC.</li> <li>Flex and grow: While investment products are your home base, you'll also have opportunities to contribute across Legal on other product areas, gaining new experiences and broadening your expertise over time.</li> <li>Use AI intentionally: Bring a working knowledge of AI tools in legal workflows and a genuine interest in finding new ways to drive efficiency. We're building a legal team that works smarter, not just harder.</li> <li>Be a storyteller: Translate dense regulatory concepts into straightforward, energizing narratives for product teams and other stakeholders as well as external audiences.</li> <li>Stay curious and agile: Embrace each new regulation, market shift, or product pivot as a learning opportunity. Mercury's regulatory landscape is evolving quickly, and the scope of this role will grow with it. This is not a maintenance-only role.</li> </ul> <h3>What you should have:</h3> <ul> <li>6+ years of legal experience, with at least 2 of those years focused on non-deposit investment products.</li> <li>Familiarity with the Investment Advisers Act, Securities Act, Investment Company Act, Regulation Best Interest, Form CRS/ADV, FINRA rules, and related regulatory frameworks.</li> <li>Some in-house experience is preferred but not required. Bonus points for exposure to regulatory agencies relevant to these products, whether as a member of agency staff or as part of an industry role.</li> <li>Exceptional communication skills. You know your audience and you tailor accordingly. You're as precise in a Slack thread as you are in a regulatory filing, and you know the value of a well-selected emoji in one versus the other.</li> <li>A proactive sense of ownership. You're never afraid to say "I don't know, but I'll find out."</li> <li>Strong working knowledge of AI use cases within legal roles and/or financial services generally and genuine interest in using AI to drive efficiency in your work.</li> <li>Some additional experience outside the investments/brokerage space. The right candidate brings a broader foundation in financial services, payments, or fintech.</li> </ul> <h3>What will make you successful here:</h3> Mercury is a place where legal counsel are expected to have a point of view. Not just about what the regulation requires, but about how the product can meet that bar in a way that's elegant, scalable, and good for customers. The people who thrive on this team treat ambiguity as an invitation rather than a reason to pause. They read a regulation and think about what it permits, not just what it prohibits.&nbsp; You'll also spend a meaningful amount of your time on work that doesn't look like traditional legal practice: scoping cross-functional projects, pressure-testing product designs, building operational processes alongside compliance and ops partners. If you're someone who gets energy from that kind of work, and who measures their own impact by whether the product got better and not just whether the memo was airtight, you'll do well here. *Investment advisory products and services offered by <a href="https://mercury.com/external/ZKRtAtXyTReMW9bYWc2qWQ">Mercury Advisory, LLC</a> ("MA"), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc. ** Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Investment advisory products and services offered by Mercury Advisory, LLC ("MA"), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc.. <h3>Compensation:</h3> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $219,000 - $273,800</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $197,100 - $246,400</li> <li>Canadian employees (any location): $207,000 - $258,700 CAD</li> </ul> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-JD1 &nbsp;

Senior Product & Regulatory Counsel - Investment Products

“Everything in the world began with a yes. One molecule said yes to another molecule and life was born. But before prehistory there was the prehistory of prehistory, and there was the never, and there was the yes. It was ever so." — Clarice Lispector Every Mercury customer begins somewhere in the never, but not yet fully arrived. Not yet alive in the product. The Activation team exists to close that distance. To design the conditions that move a customer from the never to the yes: their first deposit, their first payment sent, their first card created, and their first real sense of what Mercury can do for their business. That first yes is not a feature or a metric. It is the beginning of a relationship. And like all beginnings, it shapes everything that follows. We’re looking for a product manager to lead this effort: to guide customers from their first deposit to their first “aha” moment and to design the systems that help them keep discovering value every single day. Done well, this work is invisible but essential, more choreography than funnel, more intuition than automation. About the team Activation is one of the most important levers we have to grow Mercury, and to grow with intention. It’s how we turn new signups into enduring customers, introduce the full depth of what Mercury can do, and create the foundation for long-term relationships. This role is at the center of that motion. You’ll help shape how people first experience Mercury, guide them toward value, and design systems that help them build trust, momentum, and confidence. It’s subtle, foundational work, quietly powerful in shaping how our customers grow, and how we grow with them. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you’ll do <ul> <li>Own the end-to-end user journey from deposit to meaningful engagement, increasing the likelihood that customers take their next best step – whether that’s sending a payment, creating a card, or adopting a financial workflow</li> <li>Set the direction and define prioritized roadmaps for the team; ensuring we’re focused on work that solves user problems, enables product teams, and maximizes customer value</li> <li>Build systems that drive activation through in-product experiences, lifecycle marketing, and experimentation across surfaces like the dashboard and onboarding flow</li> <li>Define customer lifecycle strategies for different segments and product surfaces, identifying key inflection points and sequencing the right product interventions</li> <li>Use data and user insights to develop hypotheses, design experiments, and measure impact; not just feature usage, but customer progress and business value</li> <li>Help develop sticky experiences that make it simple for customers to adopt and find repeatable value across our platform</li> </ul> What sets you up for success We're looking for someone who has genuinely thought about what it means to help a person find value in a product for the first time and has strong opinions about how to do it. A successful candidate will likely have: <ul> <li>7+ years of product management experience, ideally with horizontal, platform, or lifecycle teams; especially those accountable for delivering a quality user experience across surfaces. Bonus points for owning customer journeys or growth funnels in a product-led company</li> <li>Strong product intuition, with the ability to turn complex, cross-cutting problems into clear strategy, and to bring others along with your thinking</li> <li>Comfort working across disciplines, you’ve collaborated with design, engineering, marketing, and data teams, and know how to drive momentum even when no one reports to you</li> <li>A hands-on approach to execution, you’re just as comfortable getting into the details of UX, lifecycle triggers, or onboarding copy as you are shaping vision or setting goals</li> <li>Enthusiasm for working with talented (and opinionated) peers, and the maturity to engage thoughtfully and openly in a collaborative environment</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $200,700 - $250,900</li> <li>Canadian employees (any location): CAD 189,700 - 237,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. &nbsp; #LI-KS2 &nbsp;

Senior Product Manager - Activation

"We may say most aptly that the Analytical Engine weaves algebraic patterns just as the Jacquard loom weaves flowers and leaves." — Ada Lovelace, 1843 What Lovelace saw in the loom was the pattern — flowers and leaves, repeated faithfully, each one begun by a hand that chose it. Mercury is built from patterns too. Every component, every interaction our customers come to trust, starts with someone deciding how it should go, and making it good enough to be used again and again. Tending those patterns, and giving everyone at Mercury the means to weave with them, is the work of our Design System team, and the north star of this role. As a Senior Frontend Engineer on the Design Systems team, you will build and care for those patterns: the components and foundations that everything else at Mercury is built on. Done well, a single decision here makes every product team faster. The ground under that work is shifting, though. Software is being built in new ways, and AI is increasingly part of how design systems are made and used. We are looking for someone who is fluent at that intersection: deeply versed in design systems, and equally as serious about what it takes to build a system that holds up at the leading edge of AI. As part of this role, you will: <ul> <li>Build and maintain the components, patterns, and foundations (tokens, type, color, layout) that Mercury's product is woven from, holding a high bar for accessibility, performance, and pixel-level craft.</li> <li>Work hand-in-hand with design partners to bring new patterns from concept to production, tightening the loop between ideation and what actually ships.</li> <li>Lead projects that ship new UI patterns to solve real pain points for product teams, helping them build better experiences faster.</li> <li>Develop a design system that's as ready for AI as it is for people, applying the technology to create leveraged outcomes.</li> <li>Invest in the design system's prototyping experience, shaping the next iteration of how our design function rapidly prototypes, iterates on the product, and explores new concepts.</li> <li>Raise the craft and AI fluency of the people around you, through mentorship and clear best practices.</li> </ul> The ideal candidate for the role: We're looking for someone who cares about the foundational work that lets other people do their best work, and who's eager to help define what a design system means in a world where agents build alongside us. A successful candidate will likely have: <ul> <li>4+ years of frontend development, with deep experience in React, TypeScript, and modern web technologies.</li> <li>Experience building or maintaining a design system or shared component library.</li> <li>A thorough command of modern frontend tooling: build systems, CI/CD, and testing.</li> <li>High agency, and comfort creating clarity in ambiguous spaces. You take ownership and move without waiting for a defined path.</li> <li>First-principles systems thinking that stays oriented to outcomes. You make clear decisions that drive toward results instead of getting stuck in open questions.</li> <li>Strong product taste, and an instinct for leverage: the change that makes many teams better, not the one component polished in isolation.</li> <li>Hands-on fluency at the intersection of AI and software development: a real command of how emerging AI paradigms are changing the way software gets built, and the ability to turn that into practical leverage, both for the design system itself and for the people who build on it.</li> </ul> If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com/">demo.mercury.com</a>.&nbsp; The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $166,600 - $208,300</li> <li>Canadian employees (any location): CAD 157,400 - 196,800</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-ME1

Senior Frontend Engineer - Design Systems

Why Thunderbird? Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication tools that help people manage their digital lives while staying in control of their data. We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first. Our small but growing distributed team includes 65+ people across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, and paid services to build independent, privacy-respecting alternatives to big tech ecosystems. Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation. A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The opportunity As the Technical Content Marketing Specialist at MZLA, you'll help tell the story of Thunderbird's growing ecosystem of desktop, mobile, and web-based communication products. Working closely with the Marketing Manager and cross-functional partners across Product, Engineering, Design, and Community teams, you'll create and execute marketing programs that drive product awareness, user engagement, adoption, and retention. This is a hands-on role for someone who enjoys translating technology into compelling, user-focused stories and content. You'll create and publish content that helps users discover, understand, and get value from Thunderbird's products and services, while supporting launches, feature announcements, user education, and broader brand initiatives. What you’ll do&nbsp; <ul> <li style="font-weight: 400;">Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting.</li> <li style="font-weight: 400;">Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services.</li> <li style="font-weight: 400;">Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels.</li> <li style="font-weight: 400;">Monitor social media engagement, coordinating with internal teams when additional context or support is needed.</li> <li style="font-weight: 400;">Maintain editorial and campaign calendars to ensure timely delivery of marketing activities.</li> <li style="font-weight: 400;">Track and report on performance metrics, identifying trends and optimization opportunities.</li> <li style="font-weight: 400;">Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance.</li> <li style="font-weight: 400;">Assist with customer surveys and feedback collection to inform marketing and product insights.</li> <li style="font-weight: 400;">Coordinate with internal teams and external vendors to support campaign execution and content development.</li> <li style="font-weight: 400;">Ensure marketing materials align with brand standards and messaging guidelines.</li> <li style="font-weight: 400;">Support ad hoc marketing and communications projects as needed.</li> </ul> What you bring&nbsp; <ul> <li style="font-weight: 400;">3+ years of experience in marketing, communications, digital content, or a related role.</li> <li style="font-weight: 400;">Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience.</li> <li style="font-weight: 400;">Demonstrated experience executing social media, email, and digital marketing activities across multiple channels.</li> <li style="font-weight: 400;">Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms.</li> <li style="font-weight: 400;">Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies.</li> <li style="font-weight: 400;">Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.</li> <li style="font-weight: 400;">Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment.</li> <li style="font-weight: 400;">Proactive mindset with the ability to take ownership of work and follow projects through to completion.</li> <li style="font-weight: 400;">Familiarity with marketing analytics and reporting tools.</li> <li style="font-weight: 400;">Excellent verbal and written communication skills.</li> <li style="font-weight: 400;">Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows.</li> <li style="font-weight: 400;">Ability to support a global organization with understanding of different cultural dynamics and practices.</li> </ul> Bonus points for <ul> <li style="font-weight: 400;">Familiarity with open-source communities or privacy-focused technology products.</li> <li style="font-weight: 400;">Experience with survey and customer feedback platforms.</li> <li style="font-weight: 400;">Basic experience using graphic design tools such as Canva or Adobe Creative Suite.</li> <li style="font-weight: 400;">Familiarity with SEO and digital content optimization best practices.</li> </ul> What success looks like You'll be successful in this role if you're equally comfortable learning about technical products, collaborating with product and engineering teams, and creating high-quality content that helps users understand why Thunderbird matters. Work environment This is a full-time, fully remote position. You’ll join a distributed team of Thunderbird staff, open-source community members, and contributors from around the world. We rely on clear communication, thoughtful documentation, and collaborative decision-making to work effectively across time zones and disciplines. You'll be part of the marketing team, working closely with product, engineering, and community colleagues in a collaborative, fast-paced environment.&nbsp; Compensation &amp; benefits We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: <ul> <li style="font-weight: 400;">Canada: $72,000 - $82,000 CAD</li> </ul> We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self. Work &amp; career <ul> <li style="font-weight: 400;">Fully remote work &amp; schedule flexibility</li> <li style="font-weight: 400;">Company-provided laptop</li> <li style="font-weight: 400;">Annual bonus program</li> <li style="font-weight: 400;">Monthly remote work stipend</li> <li style="font-weight: 400;">Annual professional development stipend</li> <li style="font-weight: 400;">

Technical Content Marketing Specialist

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>About the Role</h3> Join our Strategic Projects team, reporting to the team's Engineering Manager and ultimately into our co-founder and Chief Strategy Officer. This team exists to show developers and organizations why Tailscale should be their default connectivity substrate, both for internal infrastructure and for embedding into customer-facing products. Aperture, our identity-aware LLM gateway, is one such initiative. This is an AI-native team. We use coding agents heavily as a force multiplier and expect every engineer to be a power user. Our customers demand a high bar on code quality, security, and operational rigour, and we treat that as a reason to use every tool available, including LLMs and coding agents, to ship fast without compromising it. We move fast from idea to prototype, and we're growing the side of the team that's energized by the path from prototype to dependable product. You'll work shoulder-to-shoulder with product-minded engineers from the moment an idea takes shape, shaping how it's built so it holds up later, and co-owning the work of making it production-grade: stable, observable, maintainable, and ready for real customer load. You're the kind of engineer who finds the long tail of development genuinely satisfying, the edge cases, the failure modes, the tests and runbooks, the details that turn a sharp demo into something customers can rely on. You'll work directly with reference customers on integrations and own the production bar on prototypes that graduate into Tailscale's product surface area, ensuring the security, review, and operational practices that wrap around agent-generated code actually hold in production. Tailscale is fully remote, this team operates with significant ambiguity, and the shipping cadence is fast. Comfort working asynchronously and collaborating with highly technical customers is essential. Key Responsibilities <ul> <li>Partner with product-minded engineers from the start, shaping prototypes (MCP gateways, LLM proxies, sandboxes, remote servers, and similar emerging workloads) so the path to production is built in, not bolted on.</li> <li>Co-own the journey from "works in a demo" to "stable in production": hardening, error handling, observability, and operational tooling.</li> <li>Own the production bar on prototypes that graduate into Tailscale's product surface area, including the security and review practices that wrap around agent-generated code.</li> <li>Work with reference customers to integrate Tailscale, both for internal adoption (VPN replacement with identity-aware networking) and for embedding into their products, with particular attention to reliability, maintainability, and long-term supportability.</li> <li>Find and close the long-tail gaps, edge cases, regressions, flaky behavior, missing tests, undocumented operational knowledge, that separate a prototype from a dependable product.</li> <li>Establish and maintain the review, testing, and security practices that let the team ship agent-generated code fast without compromising the production bar.</li> <li>Light travel required (<10%): primarily team and company onsites, with optional conferences or customer visits concentrated in North America.</li> </ul> What We Are Looking For Ideal candidates will have experience taking software from prototype to production in startup-like environments. We don't expect expertise with every aspect listed below. Let us know where you feel you have the most experience and where you'd like to keep developing. <ul> <li>Strong at hardening, stabilizing, and maintaining production software; you take satisfaction in detail-oriented work and in closing the long tail of bugs, edge cases, and operational gaps.</li> <li>Go experience is a must; comfort integrating third-party APIs; basic networking.</li> <li>Heavy daily use of coding agents (Claude Code, Cursor, or similar) and LLMs in your engineering workflow, with a point of view on where they accelerate work, where they fail, and especially how to wrap them in the review, testing, and security practices that hold the production bar.</li> <li>Enjoy collaborating closely with exploratory, product-minded engineers and jointly owning the work of getting something solid into production.</li> <li>Comfort with the cadence of a strategy team at an early-ish startup: priorities shift with market signal, prototype-to-production timelines are short, and the bar on what ships stays high regardless.</li> <li>Thrive working independently in a remote environment.</li> </ul> Nice to Have <ul> <li>Experience operating production services: observability, on-call, incident response, performance and reliability work.</li> <li>Validating prototype code for production use alongside security teams.</li> <li>Identity infrastructure: IdP platforms, identity sync/provisioning, directory services; authentication protocols (OAuth, OIDC, SAML, SCIM); access control models (RBAC/ABAC), session management, MFA, passwordless auth.</li> <li>Building applications on top of LLMs and agentic systems (not just using them as dev tools).</li> <li>Familiarity with Tailscale itself and with networking challenges in multi-cloud and hybrid deployments.</li> <li>Open source community participation; experience producing publicly-visible artifacts (blog posts, talks, reference implementations).</li> <li>Python, Rust, and/or TypeScript.</li> </ul> Why You'll Enjoy Working With Us <ul> <li>Work shoulder-to-shoulder with sharp engineers to turn promising prototypes into products customers depend on.</li> <li>Work alongside reference customers on real integrations rather than abstract roadmaps.</li> <li>Shape emerging AI connectivity standards and Tailscale's product strategy.</li> <li>Collaborate with a small team of motivated, sharp, and fun engineers in a fast-paced, dynamic environment.</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$218,420&mdash;$302,840 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup.

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