<div class="gmail_default" style="font-size: small;"> <div> <p><strong>Why Mozilla?</strong></p> <p><span style="font-weight: 400;">Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp;</span></p> <p><span style="font-weight: 400;">The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute </span><strong>open-source</strong><span style="font-weight: 400;"> software that enables people to enjoy the internet on their terms.&nbsp;</span></p> <p><strong>About this team and role:</strong></p> <p><span style="font-weight: 400;">Most people don’t think about their browser. Let’s change that.&nbsp;</span></p> <p><span style="font-weight: 400;">Firefox is looking for an experienced product and growth marketer who can think creatively and drive results. You’ll focus on our browser products, working closely with product and marketing leadership to build and communicate a delightful, compelling alternative to big tech browsers.&nbsp;</span></p> <p><span style="font-weight: 400;">Firefox is a uniquely compelling opportunity – a brand people know and love, poised for real growth in the AI era, with a marketing challenge that will stand out on any resume. You’ll work globally and out in the open, sharpening the Firefox value proposition, growth strategy and product experience together with the broader open source community.&nbsp;</span></p> <p><strong>What you’ll do:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver against Firefox desktop growth targets, working closely with product development, acquisition marketing, and integrated campaigns teams to implement an effective growth strategy and achieve daily active usage goals.</span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Author the audience and positioning strategies for desktop browser products and features, building a clear “who” and “why” which inform the user journey.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bring exciting new functionality to market, owning the release marketing calendar and feature marketing prioritization across the Firefox desktop product teams.</span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve new user retention by building effective user journeys spanning product usage and lifecycle marketing comms.</span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Shape the product experience by contributing user insights, articulating customer needs, and partnering with product development and design on the felt product experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide the Firefox marketing strategy by connecting our campaigns and programs to the feature launches and product truths that most effectively drive growth</span></li> </ul> <p><strong>What you’ll bring:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">8+ years of experience in product marketing, with consumer marketing experience preferable but not required</span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re a growth-focused marketer with experience using rapid experimentation and measurement to drive performance gains. You can diagnose the health of a marketing funnel, then pick the right focus areas to drive the most impact. </span><span style="font-weight: 400;"><br></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re a trusted collaborator on software teams, contributing to product roadmaps and synthesizing strategic business insights.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re an adept generalist who can serve as the connective tissue between brand, creative, product design, and product management teams, across geographies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You can own the go-to-market lifecycle, taking a launch from brief to launch to clear next steps for the business.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You make rooms more creative by framing problems effectively, facilitating great conversations, and contributing bright ideas of your own.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You’re passionate about Mozilla’s mission to make the internet a healthier, more open place.</span></li> </ul> <p><strong>What you’ll get:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Rich medical, dental, and vision coverage</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Country specific holidays plus a day off for your birthday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One-time home office stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual professional development budget</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly well-being stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Considerable paid parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employee referral bonus program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</span></li> </ul> <p><strong>About Mozilla&nbsp;</strong></p> <p>Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.</p> <p><strong>Commitment to diversity, equity, inclusion, and belonging</strong></p> <p>Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation<span style="color: #003366;">s, </span>gender identities, and expressions.</p> <p>We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation.</p> <p>We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.</p> <p>Group: C</p> <p>#LI-REMOTE</p> <p>Req ID: R3027</p> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Hiring Ranges:</strong></p></div><div class="title">Canada Tier 1 Locations</div><div class="pay-range"><span>$128,000</span><span class="divider">&mdash;</span><span>$171,000 CAD</span></div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range"><span>$116,000</span><span class="divider">&mdash;</span><span>$154,000 CAD</span></div></div></div>

Firefox Product Marketing Lead - Desktop

<div class="content-intro"><p><strong>Why join us</strong></p> <p>Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.</p> <p><span style="font-weight: 400;">Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.</span></p></div><p><strong>Customer Experience at Brex</strong></p> <p>Customer Experience is where the Brex brand meets the real world. Our team directly impacts customer growth and retention, delivering fast, personal support while surfacing insights that shape product and policy. We operate with urgency, empathy, and precision — helping customers succeed while influencing how Brex evolves. If you love solving meaningful problems for ambitious customers, CX is where you’ll thrive.</p> <p><strong>What you’ll do</strong></p> <p>At Brex we deeply value high quality customer experience and view it as necessary to our success. As a Support Specialist I for Brex, your goal is to make our customers happy and productive, to work collaboratively with Sales, Product, and Engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.</p> <p><strong>Where you’ll work</strong><br><br>This role will be fully remote and based in Vancouver.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Effectively resolve customer inquiries in a considerate and timely manner via, email, phone, and chat, utilizing AI-powered tools to optimize quality and efficiency</li> <li>Compose thoughtful, personalized responses for a variety of customer requests</li> <li>Triage incoming requests and spot trends in customer issues to flag for the rest of the team</li> <li>Identify, reproduce, and document bugs for the Engineering teams</li> <li>Make active contributions to help achieve team goals and successes</li> <li>Contribute to the ongoing learning and success of your team and the company by sharing knowledge through mentorship and collaboration, and by aiding in documentation</li> </ul> <p><strong>Requirements</strong></p> <ul> <li><strong><em>This role is required to be located within the greater Vancouver, BC area</em></strong></li> <li>Passionate about customer support and about the role it plays in making a customer-centric team successful</li> <li>Ability to communicate technical problems in a clear and tactful way</li> <li>Strong verbal and written communication skills</li> <li>Empathy, diplomacy, tact, and poise under pressure when working through customer issues</li> <li>Comfort with and enthusiasm for using AI tools in a customer support environment</li> </ul> <p><strong>Bonus points</strong></p> <ul> <li>Bachelor's degree</li> <li>FinTech experience</li> <li>Prior experience in a customer-facing role, ideally in a support function&nbsp;</li> <li>Experience with AI-powered customer service tools</li> <li>Currently hold or have recently held a Series 7 and/or 63 securities license</li> <li>Willingness to work overtime</li> </ul> <p><strong>Compensation</strong></p> <p>The expected pay range for this role is $23.00 CAD - $24.00 CAD per hour.&nbsp; However, the starting hourly pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. This pay range reflects a standard work week, however, as an hourly employee if you exceed these hours, you will be paid overtime. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.</p><div class="content-conclusion"><p><em>Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a&nbsp;<a class="c-link" href="http://brex.com/" target="_blank" data-stringify-link="http://brex.com" data-sk="tooltip_parent">brex.com</a>&nbsp;domain. Any outreach claiming to be from Brex via other sources should be ignored.</em></p></div>

Support Specialist I (Remote)

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-family: helvetica, arial, sans-serif;"><strong>Job Description</strong></span></h3> <p>Tailscale is looking for a Developer Advocate who specializes in all aspects of the production of technically led, long-form, educational, and inspirational video content. This role is focused on creating clear, engaging videos that help developers understand not just how Tailscale works, but why it works the way it does and how those decisions affect the solutions they build.</p> <h3>Key Responsibilities</h3> <p>You’ll be expected to own large chunks of the production lifecycle of our video output, from identifying which topics are worth a developer’s time to scripting, recording, editing, publishing, and measuring impact. Strong judgment is essential. You will know what deserves depth, what should be left out, and how to explain complex technical ideas without oversimplifying or skipping the hard parts. This role requires shipping consistently, with an expectation of producing high-quality videos on a regular, fast-paced cadence.</p> <p>This is a hands-on, on-camera role. You should be comfortable explaining nuanced technical concepts directly to developers, writing your own demos or examples where appropriate, and maintaining a calm, credible presence that builds trust over time. Coding experience is desirable and familiarity with developer tooling is essential.</p> <p>Initially, you’ll step into our established YouTube presence as part of our Developer Relations team, and over time, you’ll help refine and evolve Tailscale’s video strategy, formats, and voice. You’ll also represent Tailscale publicly through conference talks and in-person events as a steward of the brand.</p> <h3>What We Are Looking For</h3> <p><strong>Video and post-production</strong></p> <ul> <li>Demonstrated experience creating long-form, technically focused video content for developer audiences and beyond</li> <li>Ability to explain systems and trade-offs clearly without oversimplifying or relying on hype</li> <li>Ability to independently own most of the video production lifecycle, from topic selection and framing through scripting, recording (camera, audio, and screen capture), editing, and post-production</li> <li>Demonstrated editorial judgment in selecting topics, calibrating depth, and prioritizing clarity over exhaustive coverage when appropriate</li> <li>Proven ability to ship consistently on a regular cadence without sacrificing quality</li> <li>Familiarity with and demonstrable experience of using audience signals (retention, feedback, comments, usage patterns) to refine future content</li> </ul> <p><strong>Technical Fluency and Product Understanding</strong></p> <ul> <li>Strong understanding of where Tailscale fits in its ecosystem and how we are making connectivity easier for developers across broad spectrums of the industry</li> <li>Familiarity with developer tooling, workflows, and environments</li> <li>Comfort learning and reasoning about technical systems well enough to explain&nbsp;<em>why</em> they work the way they do</li> <li>Ability to write or adapt demos, examples, or walkthroughs that support video content</li> <li>Experience working with or around open-source, networking, infrastructure, homelab, self-hosting, or distributed systems is a plus, but not required.</li> <li>Curiosity and willingness to dig into unfamiliar technical areas in order to teach them accurately</li> </ul> <p><strong>Developer Relations Support</strong></p> <ul> <li>Support DevRel during events, conferences, and community moments (up to 20% travel).</li> <li>As needed, help capture and amplify technical talks, live demos, and community interactions.</li> <li>Surface developer stories and use cases that illustrate how people use Tailscale in the real world.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>1–3+ years experience creating technical, educational, or developer-focused content (video, talks, tutorials, or similar)</li> <li>Hands-on experience with video production tools and workflows (Adobe Suite, Final Cut Pro, frame.io, etc.), including scripting or outlining, recording, and editing long-form content</li> <li>Strong written and verbal communication skills, with the ability to explain technical concepts clearly and accurately</li> <li>Comfort learning technical concepts related to developer tooling, infrastructure, or networking in order to create educational content</li> <li>Comfortable presenting on camera and explaining technical ideas to a developer audience</li> <li>Familiarity with video performance metrics (e.g., watch time, retention, engagement) and using feedback to iterate on content</li> <li>Ability to manage multiple workstreams and meet regular publishing deadlines</li> <li>Collaborative mindset, with experience working alongside engineers, product managers, or other technical stakeholders</li> <li>Willingness to participate in public-facing work such as videos, talks, or occasional in-person events</li> </ul> <h3>Nice to Have</h3> <ul> <li>Prior experience in Developer Relations, technical education, or developer marketing</li> <li>Basic familiarity with programming or scripting (e.g., Go, JavaScript, Python) or a demonstrated willingness to learn</li> <li>Experience contributing to or maintaining a public content portfolio (YouTube channel, blog, talks, or similar)</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$136,680</span><span class="divider">&mdash;</span><span>$171,520 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Developer Advocate (Video)

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><p><span style="font-size: 12pt;"><strong>Job Description</strong></span></p> <p>We’re looking for a technical and experienced Content Marketing Specialist to join the marketing team at Tailscale. You will be working closely with sales, product marketing, and other marketing teams to transform product positioning and messaging into content. This role will be a good fit if you’re familiar with networking infrastructure, developer tooling, or enterprise security needs, and can communicate technical features as easy-to-digest benefits. Because we’re an early-stage and fully remote company, we’re looking for an individual who is comfortable working asynchronously and thrives in ambiguity.</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li>Participate in the development and refinement of product positioning and messaging, then synthesize it into effective content for a technical audience.</li> <li>Collaborate with sales, product marketing, growth marketing, web development, design, and more to identify, develop, and produce effective content.&nbsp;</li> <li>Become an expert on our users and customers, understanding who they are, their pain points, etc.</li> <li>Create purposeful content that convinces and helps drive sales, including but not limited to: landing pages, one-pagers, case studies, slide decks, white papers, blog posts, ad copy, and more.</li> <li>Position Tailscale as a thought leader in networking and security, and increase awareness of these issues through impactful content.</li> </ul> <p><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></p> <ul> <li>A strong writing background as a content writer, with a fluency in the tech industry and highly technical subject matters like networking, Kubernetes, etc.&nbsp;</li> <li>Experience with solutions at B2B or enterprise technology companies</li> <li>Experience with networking or security products used in SaaS or cloud environments</li> <li>A proven track record of collaborating with marketing, product marketing, sales enablement, product management, or a related field</li> <li>Impeccable writing and editing skills, with participation in feedback cycles being second nature</li> <li>Ability to adhere to an overall content strategy, product messaging, and product positioning in the work you produce</li> <li>Comfortable working on multiple work streams simultaneously, juggling different stakeholders and deadlines</li> <li>Experience with on-page SEO and AEO optimization</li> <li>Excellent people skills, including the ability to communicate and negotiate effectively</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$158,120</span><span class="divider">&mdash;</span><span>$198,320 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Content Marketing Specialist

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><strong>Job Description</strong></h3> <p>We’re looking for a&nbsp;Brand Designer to join the Brand Design team and help bring the Tailscale brand to life across marketing, web, and internal initiatives. This is a full-time role with availability during standard working hours.</p> <p>As a key contributor on a small but high-performing team, you’ll work closely with senior designers, marketers, and cross-functional partners to create clean, thoughtful, and technically sound design assets. You’ll translate complex ideas into approachable visuals while maintaining consistency and craftsmanship across everything you touch.</p> <p>This role is ideal for someone early in their career who is excited to work within a refined design system while helping it grow, evolve, and scale.</p> <h3><strong>Key Responsibilities</strong></h3> <p><strong>Support brand expression across channels</strong></p> <ul> <li>Design and iterate in Figma, Illustrator, Photoshop, and InDesign (After Effects a plus) maintaining clean files, components, and layers.</li> <li>Create high-quality assets for web, social, presentations, campaigns, and events while staying true to brand guidelines.</li> <li>Handle production tasks: prepping print files, exporting web assets, and managing organized libraries.</li> <li>Adapt and extend designs across multiple formats to ensure clarity, consistency, and accessibility.</li> <li>Contribute to a scalable design system by keeping components, templates, and layouts organized.</li> <li>Help create diagrams and technical visualizations that simplify complex ideas into intuitive graphics.</li> </ul> <p><strong>Collaborate in a remote-first environment</strong></p> <ul> <li>Share progress openly with a distributed team across multiple time zones.</li> <li>Ask questions early, seek context, and incorporate feedback effectively.</li> <li>Communicate proactively around priorities, blockers, and deadlines.</li> </ul> <h3><strong>What We Are Looking For</strong></h3> <ul> <li>Proficiency in Figma and comfort working within a design system or structured visual language</li> <li>Working knowledge of Adobe Creative Cloud (Illustrator, Photoshop, InDesign); motion skills in After Effects are a plus but not required.</li> <li>Strong grasp of design fundamentals: typography, layout, color, balance, and hierarchy</li> <li>Experience designing landing pages, marketing pages, or UI components for modern responsive or adaptive layouts</li> <li>Excellent communication skills, especially when working remotely and asynchronously</li> <li>Strong attention to detail and organized file management (clean layers and labeled components make us very happy)</li> <li>Ability to take direction, ask clarifying questions, and thoughtfully incorporate feedback</li> <li>Curiosity about technology, networking, or security (no background needed, just interest and willingness to learn)</li> </ul> <h3><strong>Nice to Have</strong></h3> <ul> <li>Experience with technical subjects and information architecture</li> <li>Experience creating visual material for complex SaaS technology solutions at a B2B or enterprise technology company</li> <li>Experience crafting, maintaining, and standardizing the use of brand guidelines</li> <li>Front-end development skills</li> </ul> <h3>Why Join Us?</h3> <ul> <li>A chance to shape the brand: this is the first junior designer on the team, and you’ll have a real hand in helping the brand evolve and scale.</li> <li>Mentorship and growth: work closely with an experienced brand team committed to helping you grow your skills.</li> <li>Variety and exploration: you’ll work across campaigns, web, motion, print, and internal communications; no two days look the same.</li> <li>Collaborative culture: join a thoughtful, supportive, remote-friendly team that values clarity, craftsmanship, and curiosity.</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$132,660</span><span class="divider">&mdash;</span><span>$166,160 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Brand Designer

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><p><span style="font-size: 12pt;"><strong>Job Description</strong></span></p> <p>We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the engineering team to:</p> <ul> <li>Develop the Tailscale product, contributing to both open source client code and related backend services</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making</li> <li>Work closely with UX/UI designers and product managers to shape features</li> <li>Bring a special focus to building features related to identity and access management</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward at crucial intersections of the technology and organization: in this case, the intersection of our backend platform and its various identity, authorization, and authentication needs. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li>Work as part of a team of engineers to design, build, test, and document core software components</li> <li>Develop product features in areas that include our control plane, platform, and identity services</li> <li>Develop features that support a broad range of sign-on functionality, such as SSO, OAuth2, SAML, and WebAuthn</li> <li>Develop and maintain SCIM style capabilities to synchronize users, groups and other attributes from IdPs</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations</li> <li>Analyze and improve efficiency, scalability, and stability of various system resources</li> <li>Bring a security-first mindset to both design and implementation</li> </ul> <p><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></p> <ul> <li>Familiarity with authentication/authorization protocols, standards and frameworks such as OAuth2, OIDC, SSO, and SAML. Familiarity with SCIM is a plus.&nbsp;</li> <li>Experience with distributed systems and building observable, secure, scalable, and resilient services</li> <li>Most of the non-front-end portions of the system are developed in the Go programming language. Experience with Go is a plus.</li> <li>Experience with one or more SQL databases</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> <li>Familiarity with networks (IP addressing, routing, etc.) is a plus</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$302,840 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Backend Engineer, Identity

<p>Developer Advocates at Datadog are engineers who share their expertise with practitioners across the community - customers and non-customers alike. As an Engineering Manager I on the Advocacy team, you will be a key people and technical leader. You'll manage a small team of Developer Advocates focused on Application Development and Performance, driving value in developer communities while championing modern software development practices</p> <p>&nbsp;</p> <p><strong>What You’ll Do:&nbsp;</strong></p> <ul> <li>Lead a team of Developer Advocates, guiding their work priorities, identifying new career opportunities, and fostering a positive, high-performance culture</li> <li>Contribute to defining the team’s OKRs (objectives and key results) and team strategy, driving the execution of these</li> <li>Ensure your team consistently ships high-quality output, removing technical and procedural roadblocks to help them do their best work</li> </ul> <ul> <li>Strike a balance between management and hands-on delivery, contributing high-quality technical content (e.g., videos, talks) as needed to support the team, represent Datadog, and stay in touch with the work</li> <li>Work across various internal teams, including Product, Engineering, and Marketing to ensure they are supported across the growing number of Advocacy initiatives and help prioritize requests</li> </ul> <p>&nbsp;</p> <p><strong>Who You Are:&nbsp;</strong></p> <ul> <li>You are a former software developer, SRE, or other technical practitioner with strong technical judgment and experience building or maintaining production systems</li> <li>You have 2-5 years experience managing a small team, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans</li> <li>An experienced and respected developer advocate, skilled at reaching software developers across multiple channels, such as written content, conference talks, leading workshops, live streaming or recording videos, contributing to open source, and participating in community events</li> <li>You are comfortable with at least 2 programming languages (eg Python, Go, Node.js, bash) and are familiar with modern infrastructure such as IaaS cloud services and containers</li> </ul> <p>&nbsp;</p> <p><em>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.&nbsp;</em></p> <p>&nbsp;</p> <p><strong>Benefits and Growth:&nbsp;</strong></p> <ul> <li>New hire stock equity (RSUs) and employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing</li> <li>Intradepartmental mentor and buddy program for in-house networking</li> <li>An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)</li> <li>Access to Inclusion Talks, our Internal panel discussions</li> <li>Free, global mental health benefits for employees and dependents age 6+</li> <li>Competitive global benefits</li> </ul> <p><br><em>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.</em></p><div class="content-conclusion"><hr> <p><strong>About Datadog:&nbsp;</strong></p> <p>Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a></p> <hr> <p data-renderer-start-pos="215"><strong data-renderer-mark="true">Equal Opportunity at Datadog:</strong></p> <p>Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference.&nbsp;</p> <p>Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications.&nbsp;</p> <p data-renderer-start-pos="662"><strong data-renderer-mark="true">Privacy and AI Guidelines:</strong></p> <p data-renderer-start-pos="662">Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s&nbsp;<a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</p></div>

Manager I, Developer Advocacy

<p>Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.</p> <p><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.&nbsp;</em></p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Prospect into large Fortune 1000 companies while running an efficient sales process</li> <li>Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts</li> <li>Develop a deep comprehension of customer's business</li> <li>Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI</li> <li>Handle existing customer expectations while expanding reach and depth into assigned territory</li> <li>Demonstrate resourcefulness when faced with challenges that defy easy solution</li> <li>Have intuitive sense of necessary steps to close business and gain customer validation</li> <li>Identify robust set of business drivers behind all opportunities</li> <li>Ensure high forecasting accuracy and consistency</li> </ul> <p><strong>Who You Are:&nbsp;</strong></p> <ul> <li>Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)</li> <li>Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+</li> <li>Able to demonstrate methodology to prospect and build pipeline on your own</li> <li>Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)</li> <li>Experienced in selling into large Fortune 1000 companies with the ability to win new logos</li> <li>Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.</li> </ul> <p><em>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.</em></p> <p><strong>Benefits and Growth:&nbsp;</strong></p> <ul> <li>High income earning opportunities based on self performance</li> <li>New hire stock equity (RSU) and employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing&nbsp;</li> <li>Sales training in MEDDIC and Command of the Message&nbsp;</li> <li>Intra-departmental mentor and buddy program for in-house networking&nbsp;</li> <li>An inclusive company culture, opportunity to join our Community Guilds</li> <li>Generous and competitive medical benefits package</li> <li>Retirement savings match</li> <li>Pet adoption and insurance program</li> </ul> <p><em>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.</em></p><div class="content-conclusion"><hr> <p><strong>About Datadog:&nbsp;</strong></p> <p>Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a></p> <hr> <p data-renderer-start-pos="215"><strong data-renderer-mark="true">Equal Opportunity at Datadog:</strong></p> <p>Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference.&nbsp;</p> <p>Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications.&nbsp;</p> <p data-renderer-start-pos="662"><strong data-renderer-mark="true">Privacy and AI Guidelines:</strong></p> <p data-renderer-start-pos="662">Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s&nbsp;<a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</p></div>

Enterprise Sales Executive

<h2><strong>This is Engineering at Lattice</strong></h2> <p>Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience.</p> <p>Lattice’s Developer Platform team exists to foster a strong culture of Lattice product reliability and performance. We collaborate with our product engineers to improve their observability and operational practices, and ensure the resiliency and performance of our application code. These changes include improvements to cloud-hosted infrastructure, deployment systems (CD), and Infrastructure-as-code (IaC), and application-level frameworks.</p> <h2><strong>What You Will Do</strong></h2> <ul> <li>Partner closely with product engineering teams to influence and promote Developer Platform practices during development.</li> <li>Instrument, monitor, and improve service code for reliability and performance, esp. In TypeScript</li> <li>Implement, operate, and recommend efficient use of resilient infrastructure for Lattice SaaS applications</li> <li>Lead and grow a team which will strongly partner with product engineering, ensuring those partner teams can build/maintain their applications reliably</li> <li>Provide expertise in observability and incident management while adhering to Developer Platform principles.</li> <li>Contribute to improvements in our cloud infrastructure using constructs, such as AWS, Kubernetes, and IaC.</li> <li>Participate in on-call support rotation with the team.</li> </ul> <h2><strong>What You Will Bring to the Table</strong></h2> <p>You have 5+ years of professional experience in engineering with a strong understanding of infrastructure.&nbsp;</p> <ul> <li>You have experience working with teams of engineers to mentor and help them understand and improve their application design for reliability and performance purposes.</li> <li>You have expertise in a modern programming language (e. Engineering at Lattice uses Typescript for most of their work) and know how to debug, analyze, and improve applications.</li> <li>You have a solid foundation in software engineering principles such as system design, code quality, testing, and scalability, with an understanding of how to apply them to build reliable, maintainable services.</li> <li>You’ve got a good understanding of Developer Platform practices, such as measuring application SLOs/SLAs, analyzing availability, utilizing observability tooling, and managing incidents in a productive way.</li> <li>You’ve worked with Kubernetes in product workloads, with AWS and distributed systems in production workloads.&nbsp;</li> <li>Experience with describing infrastructure as code (IaC) in production workloads.</li> <li>Proficiency in leveraging CI/CD tools to automate testing and deployment.</li> </ul> <p>You’re a great communicator and collaborator.</p> <ul> <li>You write code that your colleagues will also own, understand, and maintain.</li> <li>You’re clear and concise in explaining your thought process and in enumerating the tradeoffs made in your work.</li> <li>You enjoy collaborating with other team members and working closely with product engineers.</li> </ul> <p>You enjoy taking an active role in the development process.</p> <ul> <li>You love mentoring and supporting other software engineers who are newer to the industry.</li> <li>You have experience taking the lead in planning and executing the development roadmap.</li> <li>You make the engineering team more effective through the pragmatic application of useful code tools and patterns</li> </ul> <p>&nbsp;</p> <p><em data-stringify-type="italic">The estimated annual cash salary for this role is CAD $123,750 - CAD $165,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.</em></p> <p><em data-stringify-type="italic">Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning &amp; Development Budget.</em></p> <p><em data-stringify-type="italic">Note on Pay Transparency:</em><br><em data-stringify-type="italic">Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. </em><em data-stringify-type="italic">Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.</em></p> <p><em data-stringify-type="italic">Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.</em></p><div class="content-conclusion"><h2><strong>About Lattice</strong></h2> <p><span style="font-weight: 400;">Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. </span></p> <p><span style="font-weight: 400;">Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.</span><span style="font-weight: 400;">&nbsp;</span></p> <hr> <p><em><span style="font-weight: 400;">Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.</span></em></p> <p><em><span style="font-weight: 400;">By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with</span></em><a href="https://lattice.com/privacy/job-applicant-privacy-policy"><em><span style="font-weight: 400;"> </span></em><span style="text-decoration: underline;"><em><span style="font-weight: 400;">Lattice's Job Applicant Privacy Policy</span></em></span></a><span style="text-decoration: underline;"><em><span style="font-weight: 400;">.</span></em></span></p></div>

Senior Software Engineer, Developer Platform

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><br><br></p> <h2>Overview</h2> <p>Caper is one of the critical pillars of Instacart's new Connected Store technology. Caper offers smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. <br><br></p> <h2>About the Job</h2> <p>You will be joining a dynamic team consisting of manual and automation test engineers working on cutting-edge technology. You will be instrumental in building and maintaining automation frameworks across all of our products. You will be identifying a variety of automation tools and evaluating which brings the most value for our products not only from a software perspective but also from a hardware perspective. You will be a key player in laying down our foundational building blocks to increase our automation coverage and streamline our continuous integration process to achieve quicker release cycles. You will establish best practices and standards throughout our QA department. You will closely collaborate, actively participate, and have a voice on our team to ensure our products are delivered with the highest quality possible. <br><br>Responsibilities:</p> <ul> <li>Develop and maintain automated functional, integration, and E2E tests across our products utilizing open-source test frameworks.</li> <li>Collaborate with engineering teams to build and enhance continuous integration environments.</li> <li>Perform database queries and manipulations for test data preparation and validation.</li> <li>Execute functional, regression, integration, smoke, E2E, and performance testing.</li> <li>Contribute to the development of test data and model validations for machine learning features.</li> <li>Work closely with engineering, product management, and cross-functional teams within an Agile environment using JIRA.</li> <li>Identify and track defects, usability improvements, and quality issues through proper documentation and collaboration.</li> <li>Participate in test planning and provide input on testability during feature design discussions.</li> </ul> <p>&nbsp;</p> <h2>About You</h2> <h3><em>Minimum Qualifications</em></h3> <ul> <li>Bachelor's degree in Computer Science, Computer Engineering, or equivalent work experience.</li> <li>5-7 years of experience in software testing, with at least 3-4 years focused on test automation using tools such as Appium, Espresso, Selenium, or similar frameworks.</li> <li>Familiarity with AI-assisted coding tools (GitHub Copilot, ChatGPT, Cursor) for test development.</li> <li>Experience with test frameworks such as TestNG, JUnit, or pytest.</li> <li>Proficiency in at least one programming language: Java, Python, or JavaScript.</li> <li>Experience with RESTful API testing using tools like Postman, Rest Assured, or similar.</li> <li>Working knowledge of relational databases (MySQL, PostgreSQL) and ability to write SQL queries.</li> <li>Familiarity with version control systems (Git) and CI/CD concepts.</li> <li>Strong analytical skills, attention to detail, and problem-solving abilities.</li> <li>Excellent collaboration skills and ability to work effectively in cross-functional teams.</li> <li>Growth mindset - seeks and is receptive to actionable feedback and development opportunities.</li> <li>Strong analytical skills, self-motivation, attention to detail.</li> </ul> <p>&nbsp;</p> <h3><em>Preferred Qualifications</em></h3> <ul> <li>Experience automating tests for android applications, Web Applications &amp; Services.</li> <li>Exposure to building or contributing to test automation frameworks.</li> <li>Experience with NoSQL databases (MongoDB, Cassandra).</li> <li>Familiarity with CI/CD tools such as Jenkins, GitLab CI, CircleCI, or Buildkite.</li> <li>Experience using AI tools for test generation, data creation, and automation enhancement.</li> <li>Experience with AI/ML testing concepts and strategies, including validating ML model predictions, testing model behavior, and assessing data quality.</li> <li>Experience with containerization technologies (Docker).</li> <li>Knowledge of cloud platforms (GCP, AWS) and microservices architectures.</li> <li>Understanding of performance and load testing principles.</li> <li>Experience with test management tools (TestRail, Zephyr, or similar).</li> <li>Prior experience in a fast-paced environment.</li> <li>Highly effective communication, both oral and written.</li> </ul> <p><br>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$110,000</span><span class="divider">&mdash;</span><span>$117,000 CAD</span></div></div></div>

Software Developer in Test II

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h4><strong>Overview</strong></h4> <p>Instacart is hiring a Program Manager, Compliance Program to execute and manage critical compliance initiatives that keep Instacart's business innovative and compliant. You will own the end-to-end delivery of compliance programs spanning hardware compliance, regulatory obligations, and product compliance projects, working within frameworks and strategies established by senior compliance leadership.</p> <p>This role sits within the Risk &amp; Compliance team and focuses on Execution Excellence and Program Management: you'll translate regulatory strategy into concrete implementation plans, coordinate cross-functional teams, and ensure compliance requirements are met on time and with quality. This is an individual contributor role where you'll manage complex programs and drive results across Legal, Product, Engineering, Hardware, Operations, and Marketing teams.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <p>Execute compliance programs end-to-end</p> <ul> <li>Manage multi-phase compliance programs from planning through implementation and monitoring, ensuring deliverables are completed on time, within scope, and meeting quality standards.</li> <li>Drive day-to-day execution across Legal, Product, Engineering, Hardware, Operations, and Marketing teams, keeping workstreams aligned and moving forward.</li> <li>Identify and resolve blockers, manage dependencies, and escalate strategic decisions or novel compliance questions to senior leadership.</li> </ul> <p>Translate regulatory requirements into actionable plans</p> <ul> <li>Convert complex regulatory requirements into clear, actionable work plans, technical specifications, and implementation roadmaps.</li> <li>Partner with Product, Engineering, and Hardware teams to define requirements, acceptance criteria, and testing approaches that satisfy compliance obligations.</li> <li>Execute regulatory strategy defined by senior leadership while providing input on practical implementation considerations and process improvements.</li> </ul> <p>Manage hardware compliance programs</p> <ul> <li>Execute the compliance lifecycle for Instacart's hardware and in-store technologies (e.g., weights and measures, safety, EMC/RF, wireless, environmental, market access, labeling) within established compliance frameworks.</li> <li>Coordinate pre-compliance testing, certification activities, and post-launch monitoring with Hardware, Product, and external labs/certification bodies.</li> <li>Ensure compliance checkpoints are integrated into hardware development timelines and that documentation packages meet certification requirements.</li> <li>Manage relationships with external testing labs and certification bodies, ensuring clear communication of requirements, schedules, and deliverables.</li> </ul> <p>Drive regulatory and product compliance initiatives</p> <ul> <li>Manage compliance projects beyond hardware, including marketplace obligations, consumer protection requirements, feature-specific compliance needs, and jurisdiction-specific rules.</li> <li>Implement compliance frameworks and playbooks designed by senior program leadership, adapting them to specific program needs.</li> <li>Build and maintain compliance processes that can scale across products, features, and markets.</li> </ul> <p>Operate with both strategic thinking and tactical execution</p> <ul> <li>Plan program structures, milestones, and governance while also diving into the details of requirements documents, test plans, policy language, Jira workflows, and compliance dashboards.</li> <li>Anticipate risks, dependencies, and constraints; develop mitigation plans and escalate issues appropriately.</li> <li>Balance competing priorities and make pragmatic, risk-informed recommendations to stakeholders.</li> </ul> <p>Establish program governance and tracking</p> <ul> <li>Set up and run program governance mechanisms (working groups, status meetings, RACI matrices) to drive decisions and maintain momentum.</li> <li>Create and maintain program documentation: requirement specifications, process maps, decision logs, risk registers, and status reports.</li> <li>Define and track program KPIs and health metrics; use data to inform prioritization, identify issues early, and drive continuous improvement.</li> <li>Provide regular, clear status updates to stakeholders and leadership on program health, risks, and upcoming milestones.</li> </ul> <p>Enable cross-functional teams</p> <ul> <li>Provide guidance and training to Product, Engineering, Hardware, Operations, and Go-to-Market teams on compliance requirements and processes.</li> <li>Serve as the go-to resource for questions about specific compliance requirements and how to implement them.</li> <li>Build strong working relationships across functions to facilitate smooth program execution.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>5-7 years of relevant experience in program management within regulatory, compliance, hardware, product/technical, or risk domains.</li> <li>Proven track record as an individual contributor successfully delivering complex, cross-functional programs on time and with quality.</li> <li>Experience managing hardware compliance programs (e.g., weights and measures, safety, EMC/RF/wireless, environmental, labeling, certifications, market access) and working closely with hardware and technical teams.</li> <li>Bachelor's degree in business, engineering, or a related technical field; or equivalent practical experience.</li> <li>Strong understanding of how regulatory requirements translate into product, technical, and operational changes, with experience creating implementation plans and requirements documents.</li> <li>Demonstrated ability to manage programs at multiple levels:</li> <ul> <li>Planning: creating roadmaps, defining milestones, and managing timelines</li> <li>Execution: writing requirements, coordinating testing, tracking deliverables, and resolving issues</li> <li>Reporting: maintaining dashboards, communicating status, and escalating risks</li> </ul> <li>Excellent program management fundamentals: scoping, planning, risk management, stakeholder coordination, and dependency management.</li> <li>Strong written and verbal communication skills, with ability to communicate effectively with engineers, hardware teams, operators, legal counsel, and external partners.</li> <li>Proficiency with program management and tracking tools (e.g., Jira, Asana, Smartsheet) and data/visualization tools (e.g., Mode, Tableau, Excel).</li> <li>Self-starter with high ownership, strong follow-through, and ability to thrive in a fast-paced, evolving environment.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Master’s degree in business, engineering, or a related technical field</li> <li>Experience working in both high-growth/startup environments and larger, matrixed organizations.</li> <li>Familiarity with quality management systems, audit processes, and risk management frameworks as they relate to hardware and regulatory compliance.</li> <li>Experience implementing compliance frameworks or playbooks across multiple products or markets.</li> <li>Relevant program management or compliance certification (e.g., PMP, CCEP) is a plus.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$104,000</span><span class="divider">&mdash;</span><span>$109,500 CAD</span></div></div></div>

Program Manager, Compliance Program

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p class="p1"><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Sr. Program Manager - Talent Acquisition Optimization and Experience on Twilio’s People Services and Innovation team.&nbsp;</p> <p>&nbsp;</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. This position is needed to strategically elevate Twilio’s hiring culture by designing seamless and efficient recruiting processes and experiences on a global scale. We invite you to partner with Twilio's recruiting team during a transformative period, where operational excellence and innovation are our north star. As a key leader in our recruiting evolution, you will integrate cutting-edge tools, data, and processes to fortify our high-performance organization. Reporting directly to the Director of Talent Acquisition Operations, this role offers you the unique opportunity to innovate and enhance our approach to securing top talent worldwide. You will play a crucial role in ensuring we have the right roles, with the right skills, in the right place through excellence and creative ingenuity.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <h2><strong>Program Management</strong></h2> <ul> <li>Lead the delivery of global, cross-functional strategic initiatives that elevate Twilio’s talent strategy and hiring operations.</li> <li>Oversee the lifecycle of recruiting operations programs from initiation and planning through delivery and closure to ensure alignment with organizational priorities.</li> <li>Partner with internal Centers of Excellence (COEs) and cross-functional leaders to define program scope, objectives, and deliverables, and ensure cohesion across interconnected initiatives.</li> <li>Develop metrics and reporting for program success, regularly presenting outcomes and improvement opportunities to executive leadership.</li> </ul> <h2><strong>Project Management</strong></h2> <ul> <li>Manage multiple, complex recruiting and operations projects simultaneously, utilizing best-in-class project management methodologies (Agile, Scrum, Waterfall, etc.).</li> <li>Create detailed project plans including scope, milestones, resourcing, timelines, and budgets; drive accountability and progress across all phases.</li> <li>Track project status, dependencies, and deliver regular executive updates, proactively identifying risks and implementing mitigation strategies to ensure timely, within-scope delivery.</li> <li>Facilitate retrospectives, workshops, and meetings to ensure project objectives are met and continuous improvement is achieved.</li> </ul> <h2><strong>Maintain a Central Roadmap</strong></h2> <ul> <li>Build and maintain a unified, transparent program and project roadmap for TA Operations that provides visibility into current and planned recruiting initiatives across the global organization.</li> <li>Continuously track and update key milestones, dependencies, and deadlines, ensuring resources are optimally allocated and overlaps or constraints are flagged and resolved early.</li> <li>Communicate roadmap updates and impacts to all stakeholders, ensuring alignment and clarity at all organizational levels.</li> </ul> <h2><strong>Stakeholder Management</strong></h2> <ul> <li>Serve as the connective tissue between Talent Acquisition, People Services &amp; Innovation, business units, COEs, technology partners, and leadership teams.</li> <li>Build and maintain strong, trust-based relationships with stakeholders by understanding their needs, communicating program goals, and driving consensus for key decisions.</li> <li>Effectively manage stakeholder expectations and facilitate alignment during ambiguity and engagement throughout program and project lifecycles.</li> <li>Deliver regular, transparent communication to stakeholders at all levels, including executive briefings, progress reports, and business cases for transformation initiatives.</li> </ul> <h2><strong>Business Optimization and Process Design</strong></h2> <ul> <li>Analyze, design, and refine end-to-end recruitment workflows and processes, driving efficiency, scalability, and alignment with evolving business needs.</li> <li>Leverage data analysis, performance metrics, and leading-edge technology to continually enhance process effectiveness, candidate experience, and recruiter productivity.</li> <li>Document and standardize recruiting processes; champion best practices in operational excellence and process innovation across the global talent organization.</li> <li>Implement and manage new TA tools and systems—ensuring adoption, integration, and ongoing optimization.</li> </ul> <h2><strong>Change Management and Enablement</strong></h2> <ul> <li>Lead large-scale change and transformation initiatives, applying best-practice change management principles to drive adoption and minimize disruption.</li> <li>Develop and execute comprehensive enablement plans, including training, communications, and feedback loops, to support successful roll-out of new processes, systems, and ways of working.</li> <li>Proactively manage change fatigue and resistance, ensuring teams remain engaged and motivated throughout transformation projects.</li> <li>Foster a culture of continuous improvement, encouraging feedback and celebrating milestones in the organization’s recruiting evolution.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>Required:</strong></p> <ul> <li>7+ years in Talent Acquisition, TA Enablement or Operations in a global organization of 5K+ employees globally</li> <li>7+ years of relevant experience in product management, operations management, or portfolio management&nbsp;</li> <li>Extensive experience in project management, with a proven ability to lead and deliver large-scale, cross-functional projects from initiation through completion</li> <li>Experience working with large-scale, sophisticated change and transformations including knowledge of change management best practices</li> <li>Previous experience in implementing TA Tools such as ATS or CRM tools&nbsp; (Workday and Greenhouse ATS required, Eightfold.ai or Visier is strongly preferred)</li> <li>High levels of resourcefulness, influence, organizational savviness, execution skills from strategy through implementation</li> <li>Demonstrated experience as a process designer, with the ability to create, document, and refine processes that enhance operational efficiency and effectiveness</li> <li>Strong data management skills, including data analysis, data governance, and data reporting</li> <li>Strong business acumen and systems thinking&nbsp;</li> <li>Strong stakeholder management and effective communication skills. The ability to quickly build trust, navigate ambiguity, and exercise good judgment</li> </ul> <ul> <li>Innovative, creative thinking, with strong influencing, and conflict-resolution skills&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Formal training or experience in technical project management or program management with a proven track record of successful execution&nbsp;</li> <li>Experience with different project management methodologies and tools (e.g., Agile, Scrum) to manage complex projects is beneficial</li> <li>Experience implementing skills based hiring&nbsp;</li> </ul> <p class="p1">&nbsp;</p> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta Canada.&nbsp;</p> <p>&nbsp;</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additiona

Sr. Program Manager, TA Operations

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next <strong>Senior Manager, Security Risk Management</strong></p> <p><strong>About the job</strong></p> <p>Twilio is looking for a dynamic, hands-on Senior Manager of Security Risk Management to lead and evolve our global risk function. This role is designed for a strategic thinker who isn't afraid to roll up their sleeves and contribute as an individual performer while managing a high-performing, distributed team. You will be responsible for navigating a complex microservices environment of hybrid cloud and on-premise telecommunications infrastructure, ensuring our security risk approach is pragmatic, scalable, and deeply integrated into the R&amp;D and IT lifecycles.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Program Leadership &amp; People Management: Lead, mentor, and grow a team of international and domestic risk analysts.</li> <li>Foster a culture of excellence, accountability, and continuous professional development.</li> <li>Hands-on Risk Assessment: Conduct and oversee complex risk assessments across microservices architectures, cloud-native environments, and legacy on-premise telecommunications systems.</li> <li>Integrating compliance control requirements into the risk management process.&nbsp;<br>Strategic Framework Implementation: Operationalize and mature the One Twilio Risk Management framework leveraging risk management frameworks (NIST RMF, ISO 27005, etc.) with a specific focus on emerging areas like AI Risk, Data Governance, Privacy, Reliability, and Observability.&nbsp;</li> <li>Advanced Reporting: Develop and deliver high-impact, executive-level risk reporting. You must be able to translate technical vulnerabilities into business risk, providing leadership with the "so-what" and actionable insights to drive investment.</li> <li>Workflow Optimization: Identify and design efficient process workflows within Jira and GRC tools to automate risk intake, tracking, and remediation, ensuring seamless integration with R&amp;D and IT workstreams.</li> <li>Pragmatic Problem Solving: Deliver "outside the box" based risk solutions that balance risk mitigation with business velocity. Ensure the security organization is viewed as an enabler, not a blocker.</li> <li>Stakeholder Management: Act as a primary point of contact for external auditors and regulators, clearly articulating Twilio’s risk posture and the effectiveness of our controls.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required&nbsp;</strong></p> <ul> <li>Experience: 8+ years in Cybersecurity or Information Security, with at least 4+ years in a people management role leading international teams. A "no-ego" approach to leadership; someone who is comfortable "taking the heat" for the program while giving credit to the team for successes.</li> <li>Negotiation &amp; Diplomacy: The ability to navigate high-tension situations finding the "win-win" middle ground.</li> <li>Technical Domain Expertise: Deep understanding of hybrid cloud environments (AWS/GCP), on-premise infrastructure, and microservices. Experience in the Telecommunications sector is highly preferred.&nbsp;</li> <li>Framework Fluency: Proven track record of implementing and maturing risk frameworks such as NIST RMF, ISO 3100. Specific experience in AI Risk Management or Data Governance frameworks is a significant plus.</li> <li>Tooling Mastery: Power-user level proficiency in Jira (for workflow orchestration) and experience with security tooling (e.g., Wiz, Orca, Snyk) and GRC platforms (e.g., LogicGate, Jira, Archer, ServiceNow).</li> <li>Strategic Mindset: Ability to pivot quickly between tactical "firefighting" and long-term strategic planning. You must be able to identify which risks are the most valuable to report on at any given time.&nbsp;</li> <li>Communication: Exceptional written and verbal communication skills, with a proven ability to present complex risk topics to non-technical executive audiences. Ability to highlight and report on shared risk responsibility is key.&nbsp;</li> <li>Adaptability: Proven ability to adapt to a specific company culture while driving necessary change and maturity.</li> </ul> <p><strong>*Desired:</strong></p> <ul> <li>This role will have a deep fascination with how AI is changing the threat landscape and have ideas on how to govern it without stifling innovation.</li> <li>Familiarity with the NIST AI RMF or ISO 42001 and the ability to assess the risks of data leakage and prompt injection in internal AI tools.</li> <li>Risk Appetites &amp; Tolerance Modeling: Ability to move beyond "High/Medium/Low" to help the business define and document specific risk appetite statements that guide engineering trade-offs.</li> <li>Cost-Benefit Analysis: Skill in quantifying the cost of a security control versus the value of the risk it mitigates, ensuring pragmatic investment.This individual will&nbsp; understand that a perfect security score is impossible and instead focus on 'Intelligent Risk Taking' that keeps the company safe while it scales.</li> <li>Threat Modeling:&nbsp; Experience integrating threat modeling into the early stages of a CI/CD pipeline rather than performing assessments after production.</li> <li>Infrastructure as Code (IaC) Familiarity: Understanding how risk is managed in automated environments (Terraform, Pulumi) where "policy-as-code" can be implemented.</li> <li>Product Security Mindset: Experience working with Product Managers to prioritize security features in a roadmap alongside revenue-generating features.</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp;</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong>&nbsp;</p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.&nbsp;</p> <p><strong>Compensation</strong></p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>Based in British Columbia.&nbsp;<span class="collapsed-field-text">$160,320 - $200,400 CAD</span>&nbsp;&nbsp;</li> <li>Target Bonus Percentage 17.50%</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p> <p>Applications for this role are intended to be accepted until June 20, 2026, but may change based on business needs.</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal hi

Senior Manager, Security Risk

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><h3><strong>See yourself at Twilio</strong></h3> <p>Join the team as our next Deal Desk Analyst</p> <h3><strong>About the Job</strong></h3> <p>We are actively recruiting for this role to fill an existing vacancy. Twilio is looking for a curious, action-oriented Analyst for the Deal Desk Team who lives the&nbsp;<a href="https://www.twilio.com/company/values">Twilio Magic</a> to support our NAMER Go-to-Market motion. This is an exciting role for the individual to gain and expand their broad spectrum of cross functional interactions and contribute to non-standard commercial agreements or Order Forms (OF). This role will work to appropriately structure the deal to be a ‘Win-Win’ for both the customers and Twilio!&nbsp; You will be passionate, dedicated and have the ability to understand complex problems while providing explanations and solutions which are sound and clearly communicated.&nbsp;&nbsp;</p> <h3><strong>Responsibilities:</strong></h3> <ul> <li>Establish trusted working relationships with Deal Desk team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales.</li> <li>Ensure forward deal momentum while providing excellent customer service to our Sales partners, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter end.</li> <li>Utilize spreadsheets for in-depth data analysis to support deal structuring &amp; pricing decisions for our most strategic customers.</li> <li>Help educate, guide, and ensure that the Sales and GTM Operations Team follows the proper internal contracting policies and processes.</li> <li>Provide end-to-end quote to signature support for AEs, including: CPQ quote building, pricing and order form approvals assistance, OF creation, Docusign execution and opportunity closure.&nbsp;&nbsp;</li> <li>Under supervision of manager or senior team member, collaborate with sales to create non-standard language requests for contracting (order form)&nbsp; in compliance with corporate policies.</li> </ul> <h3><strong>Qualifications&nbsp;</strong></h3> <p>Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <h4><strong>Required:</strong></h4> <ul> <li>A Bachelor’s or Associate’s Degree plus minimum 2 years experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations preferably in contracting, procurement, or billing operations. If no degree, a minimum of 4 years relevant experience is required.</li> <li>A diligent, detail oriented skill set, able to work in a fast-paced environment and juggle multiple responsibilities at one time, while remaining extremely organized.</li> <li>Self-starter with a “can do” attitude who is comfortable asking questions</li> <li>Advanced Excel skills</li> <li>High integrity character that aligns with the <a href="https://www.twilio.com/company/values">Twilio Magic</a></li> </ul> <h4><strong>Desired:</strong></h4> <ul> <li>Knowledge and/or experience using online sales and/or document management tools such as Salesforce, Tableau, CLM, and JIRA.</li> </ul> <h3><strong>Location</strong></h3> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.</p> <h3><strong>Travel</strong></h3> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.</p> <h3><strong>What We Offer</strong></h3> <p>There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <ul> <li>CAD $68,160- CAD 85,200<strong><br></strong></li> <li>Target Bonus Percentage 10%</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Deal Desk Finance Analyst

<h2>Role Description</h2> <p>We're looking for a S<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz90zz79zawkkc0z67z1z81zvjz79zwz89zz77zpuz81zz67zz65ziaz72zz87zz79z">taff </span>Data Scientist to partner with product, engineering, and design teams to answer key questions and drive impact in the Core Experience<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz90zz79zawkkc0z67z1z81zvjz79zwz89zz77zpuz81zz67zz65ziaz72zz87zz79z"> and Artificial Intelligence</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz90zz79zawkkc0z67z1z81zvjz79zwz89zz77zpuz81zz67zz65ziaz72zz87zz79z h-lparen">(AI)</span> area<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz90zz79zawkkc0z67z1z81zvjz79zwz89zz77zpuz81zz67zz65ziaz72zz87zz79z">s</span>. This area focuses on improving key part of the core product through re-envisioning the home experience, cross platform experience, user onboarding, and building new functionality and launching high impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle, behavior analysis, and customer segmentation. We’re looking for someone who can bring opinions and strong narrative framing to proactively influence the business.&nbsp;</p> <h2>Responsibilities</h2> <ul> <li>Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design &amp; execute experiments</li> <li>Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights</li> <li>Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes&nbsp;</li> <li>Identify key trends and build automated reporting &amp; executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.&nbsp;</li> <li>Identify opportunities, advocate for new solutions and build momentum cross-functionally to move ideas forward tha tare grounded in data.</li> <li>Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue &amp; promote best practices for multivariate experiments</li> <li>Translate complex concepts into implications for the business via excellent communication skills, both verbal and written</li> <li>Understand what matters most and prioritize ruthlessly</li> <li>Work with cross-functional teams <span class=" h-lparen">(including</span> Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovum4m6uz77zz82z2z67zoz87zmvz69zqz86zxz70zugpz72zz84zuz85z2z81zez67zz86z">8</span>+ years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting</li> <li>Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction</li> <li>Significant experience with SQL&nbsp;</li> <li>Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees</li> <li>Solid background in running multivariate experiments to optimize a product or revenue flow</li> <li>Strong verbal and written communication skills</li> <li>Strong leadership and influence skills</li> <li>Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus</li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li>Product analytics experience in a SAAS company</li> <li>Masters’ or above in a quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$187,900</span><span class="divider">&mdash;</span><span>$254,100 CAD</span></div></div></div>

Staff Data Scientist

<h2 class="p1"><span class="s1">Role Description</span></h2> <div> <div> <p><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Dropbox is looking for a Senior Director of Product Management - Multi Product Ecosystem to define and lead the multi-product vision, strategy, and execution for how users discover, activate, and engage across the full Dropbox ecosystem. In this highly visible and high-impact role, you will&nbsp;</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qnhz65zhz85zo5qz65zz122zz80zsmmhp6mz66ziz78zrsyz67ztz84zz72z">develop</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe"> the product </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qnhz65zhz85zo5qz65zz122zz80zsmmhp6mz66ziz78zrsyz67ztz84zz72z">and business architecture</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe"> that allow our user base to seamlessly enjoy all Dropbox products within a unified, cohesive platform</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qnhz65zhz85zo5qz65zz122zz80zsmmhp6mz66ziz78zrsyz67ztz84zz72z"> and have significant impact on the business</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">.</span></p> <p><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">You will operate as a senior individual contributor, driving strategy and execution hands-on while establishing the foundation for a new multi-product product team you will eventually build and lead. Reporting to the VP of Product Management, Core, you will partner closely with C-level executives and cross-functional leaders across Engineering, Design, Research, Data Science, Marketing, and GTM to shape the future of our multi-product ecosystem and ensure long-term engagement, value creation, and customer success.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Define and evangelize the multi-product vision, strategy, and roadmap for Dropbox Core</span> <span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe h-lparen">(FSS),</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe"> ensuring users can intuitively discover, adopt, and benefit from all Dropbox products within a unified platform experience</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Architect the system, navigation, and cross-product interfaces that power seamless interaction across the Dropbox ecosystem, enabling scalable expansion and new product integration</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Collaborate deeply with senior leadership</span> <span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe h-lparen">(CEO,</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe"> CTO, CMO, GM Core) to align product direction with company strategy, customer needs, and long-term business goals</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Leverage data, user insights, and research to identify friction points, inform strategic prioritization, and drive meaningful improvements in activation, engagement, and multi-product retention</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Lead cross-functional workstreams with Engineering, Design, and Research to deliver high-quality, end-to-end product experiences that support user growth and cross-product adoption</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Operate as a senior IC to start, driving clarity, alignment, and execution in a highly ambiguous, foundational space</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Establish the operating model, product principles, and org structure required to scale a dedicated multi-product team; recruit and lead this team over time</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Champion strong product craft and a customer-first mindset to ensure Dropbox delivers cohesive, intuitive, and high-value multi-product experiences</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Serve as a strategic thought partner to Core leadership, influencing critical product decisions and representing multi-product strategy across the company</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">12+ years of product management experience, with substantial time operating at Principal or equivalent senior-IC level in complex product environments</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Proven track record of creating and scaling multi-product or multi-surface ecosystems, with deep expertise in designing cohesive customer experiences across interconnected products</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Strong systems-thinking skills with the ability to architect platform-wide experiences and frameworks</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Demonstrated success driving cross-functional alignment at the executive level and influencing C-level stakeholders</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Highly analytical and data-informed, with experience translating insights into strategic product decisions</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Exceptional communication skills, with the ability to crisply articulate product vision, tradeoffs, and priorities across diverse audiences</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Experience operating in fast-paced, high-growth environments and driving clarity amid ambiguity</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Strong customer empathy and a deep understanding of user behavior, workflows, and product design principles</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujgz72zurz70zuz72z610z65zz65zlez84zz89zz72z9lz84z1z87zz86zz86ziidbe">Prior experience building and scaling product teams is a plus, though the role begins as an IC</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$263,500</span><span class="divider">&mdash;</span><span>$356,500 CAD</span></div></div></div>

Sr Director, Product Management - Multi Product Ecosystem

<h2>Role Description</h2> <div>At Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share, access, and collaborate on their files seamlessly. Engineering Managers are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints.</div> <div>&nbsp;</div> <div><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z9z90zz78zpz67zz74zz66zz85zy1z82zkz89zz89zt8z83zz65zz83z6z85zz78z8z77zz70zlz68zz81z7">This role leads the Core Mobile Experience team, which owns most of Dropbox’s core user-facing mobile surfaces and is foundational to the File Sync and Share experience that underpins customer trust. As Engineering Manager, you’ll lead up to 25 engineers, drive high-impact outcomes through ambiguity, and foster a culture of innovation, ownership, and operational excellence. Working closely with cross-functional partners in a virtual-first environment, you’ll combine strong technical and people leadership to shape strategy and deliver meaningful business and customer impact.</span></div> <div>&nbsp;</div> <div><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z9z90zz78zpz67zz74zz66zz85zy1z82zkz89zz89zt8z83zz65zz83z6z85zz78z8z77zz70zlz68zz81z7">In this role, you will partner with a dedicated Product Manager to be the directly responsible individuals for executing on critical company-wide business objectives, with direct oversight from the CEO. They will accountable for the business impact of the same.</span></div> <div> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> </div> <h2>Responsibilities</h2> <ul> <li>Directly manage up to 25 direct reports, as a single execution unit</li> <li>Partner with multiple Product Managers to plan roadmaps and sprints</li> <li>Responsible for making tradeoffs between feature work and addressing long term technical debt</li> <li>Responsible for excellence in software quality, engineering practices and operations.</li> <li>Lead their team through standard Agile processes, such as backlog management, stand ups, retros, etc</li> <li>Review and Approve engineering designs and able to set technical direction <span class=" h-lparen">(in</span> collaboration with a Technical Lead)</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z9z90zz78zpz67zz74zz66zz85zy1z82zkz89zz89zt8z83zz65zz83z6z85zz78z8z77zz70zlz68zz81z7">Drive cross-org initiatives while leading execution and actively supporting the career growth and development of your direct reports</span></li> </ul> <p>Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</p> <h2>Requirements</h2> <ul> <li>BS, MS, or PhD in Computer Science or a related technical field involving coding <span class=" h-lparen">(e.g.,</span> physics or mathematics) or equivalent technical experience</li> <li>Minimum of 8 years of people management experience with an engineering team</li> <li>Minimum of 10 years as a software engineer or equivalent technical experience</li> <li>Must have experience managing engineering organizations of 20 or above, and experience managing managers</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z9z90zz78zpz67zz74zz66zz85zy1z82zkz89zz89zt8z83zz65zz83z6z85zz78z8z77zz70zlz68zz81z7">Must have experience being a hands-on </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz74zz71zqz90zz77zkz67zfq1b11z85znz65zz66z0cz83zb4z79zliz66zr">mobile </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z9z90zz78zpz67zz74zz66zz85zy1z82zkz89zz89zt8z83zz65zz83z6z85zz78z8z77zz70zlz68zz81z7">engineer at a senior level</span></li> <li>Must have worked in a <em>consumer</em> user-facing team <span class=" h-lparen">(versus</span> a platform team, a developer-facing API-based product, etc)&nbsp;</li> <li>Must have experience running a standard Agile process such as backlog management, stand ups, retros, etc</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Setting strategic direction on a consumer-facing product&nbsp;</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz74zz71zqz90zz77zkz67zfq1b11z85znz65zz66z0cz83zb4z79zliz66zr">Experience building cross platform</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz74zz71zqz90zz77zkz67zfq1b11z85znz65zz66z0cz83zb4z79zliz66zr h-lparen">(iOS</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz74zz71zqz90zz77zkz67zfq1b11z85znz65zz66z0cz83zb4z79zliz66zr"> &amp; Android) software</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$204,900</span><span class="divider">&mdash;</span><span>$277,200 CAD</span></div></div></div>

Senior Engineering Manager, Core Mobile Experience

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">We're looking for a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">Senior </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">Data Scientist</span> <span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">to partner with product</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz83zz68zklz81zz67z11hz69z84z69zxqz82zvz90zz88zxihz68zz78zlrz67zz77z0">, engineering, and design </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">teams to answer key questions a</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">nd drive impact in the AI and Core Experience area. This area focuses on improving key part of the core product through re-envisioning the user experience including the home experience, integrating AI features into the user experience, and building new functionality.</span> <span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">We solve challenging problems and boost business growth through </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc75htz77z9z84ziz87zz90zj0kgwgc88nz76zz79z4mz71zq">a </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">deep understanding of </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz66zthz71zz76zz85z2d7z75zq23z77zb2lmz85zz85zz65zz89zdmz79zbz66zz65z">user</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z"> behaviors with </span><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh">applied</span> <span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh">analytics </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">techniques</span><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh"> and business </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">insight</span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc75htz77z9z84ziz87zz90zj0kgwgc88nz76zz79z4mz71zq">s</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">.</span> <span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">An i</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">deal candidate should have </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">robust knowledge</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z"> of consumer lifecycle</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">,</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z"> behavior analysis</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">, and </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">customer segmentation.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">We’re looking for someone who can bring opinions and strong narrative framing to proactively influence the business.&nbsp;</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design &amp; execute experiments</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes&nbsp;</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Identify key trends and build </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">automated reporting &amp; </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">Identify opportunities, advocate for new solutions and build momentum cross-functionally to move ideas forward tha tare grounded in data.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue &amp; promote best practices for multivariate experiments</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Translate complex concepts into implications for the business via excellent communication skills, both verbal and written</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Understand what matters most and prioritize ruthlessly</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Work with cross-functional teams</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z h-lparen">(including</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z"> Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz65zz69zz77zthc0z73zz87z77z65zz69zz65zz80zz82z4gz82zckz66zx2ldijy">Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovum4m6uz77zz82z2z67zoz87zmvz69zqz86zxz70zugpz72zz84zuz85z2z81zez67zz86z">6</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz82z8mz85zz90zz82zz88zoweahz82zcz77zz66zybp50f12z122z6ch">+</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz65zz69zz77zthc0z73zz87z77z65zz69zz65zz80zz82z4gz82zckz66zx2ldijy"> years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">Proven track record of being able to work independently </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">and proactively engage </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">with </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">business</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z"> stakeholders with minimal direction</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz65zz69zz77zthc0z73zz87z77z65zz69zz65zz80zz82z4gz82zckz66zx2ldijy">Significant experience with SQL&nbsp;</span></

Senior Data Scientist

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class="s1"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">As a Principal Product Manager focused on media workflows and collaboration, you will play a crucial role in shaping the product roadmap, driving cross-functional initiatives, and delivering measurable business impact. You will lead planning, forecasting, and evaluation efforts, working closely with engineering, design, business strategy, and leadership teams. This role offers substantial senior leadership exposure and the opportunity to influence key product decisions at scale.</span></span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Own and drive the end-to-end product roadmap for media collaboration workflows including Dropbox Replay.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Define, track, and analyze key product metrics to measure success and inform strategic decisions.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Collaborate cross-functionally with engineering, design, marketing, and business teams to align on goals and deliverables.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Lead planning and forecasting efforts to ensure product initiatives meet business objectives.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Drive consensus and alignment at all levels, including C-suite stakeholders.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Evaluate product performance and iterate on features based on data-driven insights.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Mentor and influence other product managers and cross-functional partners.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">10+ years of product management experience, including ownership of major product initiatives end-to-end.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Strong analytical skills with the ability to define and measure key metrics that drive product success.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Demonstrated ability to work effectively across multiple teams and influence without direct authority.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Experience in planning, forecasting, and driving product strategy.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Excellent communication skills, including the ability to present complex ideas clearly to diverse audiences.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Track record of driving consensus and alignment at senior leadership levels.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Deep understanding of media workflows and collaboration technologies is highly desirable.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Advanced degree in a relevant field or equivalent experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Experience working in a high-growth technology company.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Familiarity with technical aspects of media platforms and engineering processes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Prior experience mentoring or leading other product managers.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnoz68zqg6kz83zlz69zz85z0n16az65zkz81zz81znz89zqqp9wd">Strong business acumen and strategic thinking skills.</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$227,000</span><span class="divider">&mdash;</span><span>$307,100 CAD</span></div></div></div>

Principal Product Manager, Media Collaboration

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>As an Intermediate Backend Engineer in the <a href="https://handbook.gitlab.com/handbook/engineering/data-engineering/database-excellence/">Database Excellence group</a>, you'll develop and enhance the frameworks, patterns, and tooling that keep GitLab's application datastores scalable, healthy, and safe across GitLab.com and thousands of self-managed instances. You'll work closely with experienced engineers and cross-functional teams to build reliable backend features, learn best practices in data architecture and lifecycle management, and contribute to identifying and addressing performance improvements in our infrastructure. As part of the Data Engineering organization, you'll gain hands-on experience with PostgreSQL and Ruby on Rails in an all-remote, highly collaborative environment where you'll receive mentorship and grow your skills in data scalability and system design.</p> <p>Some examples of our projects:</p> <ul> <li><a href="https://gitlab.com/groups/gitlab-org/-/epics/17719">SQL Traffic Replay Tooling</a></li> <li><a href="https://gitlab.com/groups/gitlab-org/-/epics/16152">Background Operations Framework</a></li> </ul> <h2>What you'll do</h2> <ul> <li value="1">Develop and iterate backend features and data frameworks that make it safe and efficient to work with data at scale across GitLab.com and self-managed deployments.</li> <li value="2">Collaborate with product management, UX, frontend, infrastructure, software delivery, and analytics teams to design and ship high-performing, reliable solutions.</li> <li value="3">Review and improve database-related changes from other engineers and external contributors to ensure data integrity, safety, and performance across diverse environments.</li> <li value="4">Design, build, and maintain tooling such as SQL traffic replay and background operations frameworks to proactively detect and address scalability and performance issues.</li> <li value="5">Research, design, and implement improvements to database performance, scalability, and data health, including areas like soft delete strategies and database migration testing.</li> <li value="6">Document database best practices, anti-patterns, and data architecture guidance so developers can make informed, consistent decisions.</li> <li value="7">Create proactive tooling and guardrails that help developers detect and remediate potential performance and data issues early in the development lifecycle.</li> </ul> <h2>What you'll bring</h2> <ul> <li value="1">Professional software engineering experience working with PostgreSQL in large, complex production environments, including performance tuning and troubleshooting.</li> <li value="2">Proficiency with Ruby on Rails or another Ruby framework, with experience designing, implementing, and reviewing backend features and services.</li> <li value="3">Ability to reason about software design, algorithms, and performance trade-offs at a system level, especially in data-intensive applications.</li> <li value="4">Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.</li> <li value="5">Self-directed work style with effective organizational skills and the ability to manage priorities as a "manager of one."</li> <li value="6">Alignment with GitLab's values, including transparency, collaboration, inclusion, and contribution to open source practices.</li> <li value="7">Openness to learning and applying new tools and approaches, including transferable experience from related data, infrastructure, or developer tooling domains.</li> </ul> <h2>About the team</h2> <p>The <a href="https://handbook.gitlab.com/handbook/engineering/data-engineering/database-excellence/">Database Excellence Group</a> is a remote, agile backend team within the Data Engineering organization that builds and maintains the frameworks, patterns, and tooling that enable GitLab teams to work confidently with data at scale across all application datastores. We focus on data scalability, health, and developer enablement for both GitLab.com and thousands of self-managed deployments, partnering closely with infrastructure, software delivery, and analytics stages to ensure data changes are safe, performant, and compatible across diverse environments. We are independent, self-organized contributors who collaborate asynchronously across regions, and we are currently expanding our mission from proactively identifying and addressing saturation points in GitLab.com infrastructure to also delivering new scalability features and data health initiatives for self-managed customers.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$98,000</span><span class="divider">&mdash;</span><span>$210,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab

Backend Engineer, Database Excellence (Ruby)

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Millions of customers every week use Instacart to buy their groceries online, and the Catalog Interfaces team is building the critical data models and access patterns that underpin all of the myriad of ways that data is used across Instacart to support our customers and partners</p> <p>&nbsp;</p> <p><strong>About the Team&nbsp;</strong></p> <p>The Catalog Engineering team is responsible for ensuring that the best possible representation of products is available to customers, shoppers, and brands. They achieve this by ingesting data from retailers, third parties, and brands, and processing it to create world class and comprehensive product listings. The team handles various aspects of catalog management, including data acquisition, product ingestion, inventory management, quality assurance, and enrichment of product attributes. Our systems process approximately 8 billion updates each day.&nbsp;</p> <p>The Catalog Interfaces engineering team plays a critical role in defining how catalog data is structured and standardized for consistent, reliable, timely, and accurate product information. This is a high impact, high visibility role owning essential Catalog data models across all of Instacart’s offerings. You will enable efficient, high-quality services that power the platform behind every item browsed, discovered, or purchased at Instacart.&nbsp;</p> <p>&nbsp;</p> <p><strong>About the Role&nbsp;</strong></p> <p>As Engineering Manager, you’ll guide a team of talented software engineers to design and operate high throughput, low‑latency systems that deliver the most accurate product data to every Instacart experience—from shopper apps and retailer tools to cutting‑edge AI models. You will own Snowflake tables and views used by downstream teams and develop interfaces that power Instacart’s AI‑first commerce experiences.</p> <p>You’ll partner closely with Product, Data, Ads, Retailer Platform, and Infrastructure teams to define technical strategy and simplify data access. This role is based in Canada (Toronto preferred) but is open to remote work across Canada in Ontario, Alberta, British Columbia and Nova Scotia..</p> <p>If you’re excited by distributed systems at massive scale, real‑time data challenges, and opportunities to shape the future of AI‑powered commerce, this team offers a chance for outsized impact in a fast‑paced environment</p> <h2>&nbsp;</h2> <h2><strong>About the Job</strong></h2> <ul> <li>Own the technical strategy and roadmap for Catalog Interfaces—build unified, high scale APIs, drive adoption across dozens of internal teams, and deprecate legacy access patterns.</li> <li>Lead, develop, and grow a team of 6+ software engineers; hire great talent, provide coaching and feedback, and foster an inclusive, high‑trust, high‑ownership culture.</li> <li>Deliver reliable, low‑latency services that handle billions of catalog updates; define SLOs, mature on‑call operations, and optimize for operational excellence</li> <li>Partner cross‑functionally with Product, Data, Search/Ads, and Retailer Platform to prioritize impact, shape API contracts and data models, and land cross‑organization initiatives.</li> <li>Own Snowflake tables and views consumed by downstream users; implement data governance, access controls, and quality monitoring to ensure accuracy, lineage, and compliance.</li> <li>Design and evolve LLM context interfaces and retrieval patterns that safely and efficiently expose catalog data to AI/ML systems.</li> <li>Establish engineering best practices in SOA, schema/version management, testing, CI/CD, observability, and incident response to drive engineering excellence.</li> </ul> <p>&nbsp;</p> <h2><strong>About You</strong></h2> <h3><em>Minimum Qualifications</em></h3> <ul> <li>8+ years of professional software engineering experience, including 2+ years managing software engineers as a people leader.</li> <li>Proven track record leading backend/platform teams that build and operate high‑scale, low‑latency APIs and distributed services handling millions of requests per day.</li> <li>Hands‑on experience with service‑oriented architectures, API design (REST and/or gRPC), data modeling, and schema/version management.</li> <li>Proficiency in at least one modern programming language (e.g., Go, Java, or Python) and building services on a major cloud provider (e.g., AWS or GCP).</li> <li>Experience running always‑on services: defining SLOs/SLAs, participating in on‑call rotations, leading incident response, and driving postmortem improvements.</li> <li>Direct experience with streaming and batch data systems (e.g., Kafka and Snowflake), including data quality frameworks, governance, and access controls for sensitive data.</li> <li>Demonstrated ability to define and deliver a technical roadmap, align stakeholders, and ship cross‑functional projects end‑to‑end.</li> <li>Experience hiring, coaching, and performance managing engineers; commitment to building an inclusive team environment.</li> <li>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li> </ul> <h3><em>Preferred Qualifications</em></h3> <ul> <li>Background building or integrating LLM context interfaces, retrieval pipelines, or feature stores for AI/ML applications.</li> <li>Familiarity with data privacy, compliance, and role‑based access controls within high‑scale data platforms.</li> <li>Expertise with observability and reliability tooling and resiliency/chaos testing.</li> <li>Success driving platform adoption with multiple stakeholder teams, balancing long‑term platform investments with near‑term product needs.</li> <li>Domain experience in e‑commerce, marketplace, retail technology, or ads platforms.</li> <li>An advanced degree in a relevant field is a plus.</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$196,000</span><span class="divider">&mdash;</span><span>$207,000 CAD</span></div></div></div>

Software Engineering Manager, Catalog Interfaces

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>About the Role&nbsp;</strong></p> <p>This role offers the exciting opportunity to leverage your technical expertise and leadership skills to drive programs that enhance our products, applications, platforms, and ultimately, the experiences of millions of customers, shoppers, and partners. As a Senior Technical Program Manager at Instacart, you will be at the forefront of our mission to transform the grocery industry by delivering on Instacart’s most complex and impactful efforts. You will fully own programs, working closely with cross-functional teams in Engineering, Product Management, Data Science, Design, Business Development and others to define requirements, manage execution, mitigate risks, and deliver on time with high quality outcomes. We are looking for driven individuals who thrive in a fast-paced engineering environment, are passionate about quality and improving team performance, and feel comfortable making decisions on scope and technical trade-offs as well as building executive-level narratives. You are able to operate independently and work proactively with various teams across the organization.&nbsp;</p> <p><br>Every day we solve incredibly complex, cross-functional problems that have impact across our 4-sided marketplace including customers, shoppers, brands, and retailer partners. Ultimately we strive to deliver a first-class, high quality experience for our customers. Join us in leading the digital transformation of the grocery industry and delivering innovative, next-generation experiences to our customers.</p> <p>&nbsp;</p> <p><strong>About the Team&nbsp;</strong></p> <p>The Technical Program Management team is an integral part of the Instacart Engineering organization. We bring teams together to tackle big problems and lead Instacart’s products, platform, and operational excellence forward. Our work and its impact span the multi-sided marketplace, from connecting customers with coupons and deals for their favorite brands, unlocking new ways to shop for and deliver groceries, to evolving our ML/AI and data<a href="https://www.instacart.com/company/how-its-made/the-next-era-of-data-at-instacart/"> </a>infrastructure at Instacart and capitalizing on the Gen AI innovations, and more. We are trusted to deliver on Instacart’s strategy at scale, unravel dependencies, and promote the strong collaboration and communication that enables teams across the company to achieve more together.</p> <p>&nbsp;</p> <p><strong>ABOUT THE JOB</strong></p> <ul> <li>Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility demonstrating a strong sense of urgency, efficiency, and ownership.</li> <li>Work closely with Software Engineers, Product Managers, Product Designers, Data Scientists and other cross-functional partners&nbsp; to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome.</li> <li>Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes.&nbsp;</li> <li>Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team.</li> <li>Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives.</li> </ul> <p>&nbsp;</p> <p><strong>ABOUT YOU</strong></p> <p><strong><em>Minimum Qualifications</em></strong></p> <ul> <li>5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.</li> <li>Demonstrated ability to create functional specs, set program structure and influence program strategy. Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle.</li> <li>A strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.</li> <li>A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them.</li> <li>Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal. Can build trust and partnerships with senior Engineering and Product leaders.</li> <li>Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.</li> <li>Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget.</li> <li>Self-motivated and thrives in a fast-paced environment.</li> <li>Bachelor's degree in a technology / engineering discipline.</li> </ul> <p><strong><em>Preferred Qualifications</em></strong></p> <ul> <li>Master’s degree in a technology/engineering discipline.</li> <li>Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on, enabling you to be seen as a strong technical voice in the program and adding significant value towards architecting a program.&nbsp;</li> <li>Demonstrated ability to drive architectural and strategic decisions at the org leadership level.</li> <li>Extensive previous experience around creating innovative program management processes/tools/approaches to deliver company outcomes reliably and efficiently.&nbsp;</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$152,000</span><span class="divider">&mdash;</span><span>$160,000 CAD</span></div></div></div>

Senior Technical Program Manager, Ads

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">As a Staff Product Manager focused on Sharing and Virality, you will lead Dropbox’s strategy and execution for one of the most critical and widely used user journeys in the product.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">In this role, you will be responsible for defining and driving the strategy and roadmap for sharing across web, mobile, and desktop surfaces. Your impact areas include simplifying complex sharing flows, balancing intuitive default experiences with advanced capabilities, planning and forecasting multi-quarter initiatives, measuring the effectiveness of sharing and virality through rigorous metrics and experimentation, driving cross-functional execution across multiple teams, and evaluating product and business tradeoffs to deliver meaningful customer and company value.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">You will play a critical part in shaping how millions of users collaborate and share content every week, while directly influencing Dropbox’s growth, retention, and revenue. You’ll get substantial senior leadership exposure, significant ownership and autonomy over a high-visibility product area, and the opportunity to solve deeply complex problems at scale while delivering experiences that users understand, trust, and love.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Define and evangelize the long-term product vision, strategy, and roadmap for Dropbox’s sharing and virality experiences across web, mobile, and desktop.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Own the end-to-end sharing experience, including sharing UX, access management, and receiver experiences, spanning both frontend and backend systems.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Simplify complex sharing flows, striking the right balance between intuitive default experiences and advanced capabilities for power users.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Partner closely with engineering, design, data science, research, and cross-product leaders to deliver high-quality, scalable solutions.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Make high-impact, independent product decisions while aligning closely with senior leadership and executives on critical tradeoffs.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Communicate clearly and persuasively with stakeholders, including presenting defensible product perspectives to the executive team.</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">8–10+ years of experience as a Product Manager, with ownership of complex, user-facing systems at scale.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">Strong systems thinking and technical proficiency, with the ability to work closely with engineering teams on complex architectures.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">Deep experience using data, metrics, and experimentation to inform product decisions and drive outcomes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">Demonstrated ability to lead large cross-functional teams and to set strategy across organizational boundaries.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">Exceptional written and verbal communication skills, including executive-level storytelling and alignment.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz65zz83zz67ziz69zz77zz79zwz71znz85zz82z4of7mz67z152z70zz80z17z86z71">Strong customer focus, with a track record of delivering simple, intuitive experiences in complex domains.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Prior experience working on sharing, permissions, access control.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Experience designing and optimizing virality loops or network effects in large-scale products.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Background in trust &amp; safety or permissions-heavy domains.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Track record of leading long-running, multi-quarter initiatives with significant cross-team dependencies.</span></li> </ul> <div> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$196,400</span><span class="divider">&mdash;</span><span>$265,700 CAD</span></div></div></div>

Staff Product Manager, Sharing & Virality

<h2>Role Description</h2> <div> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kv2jz76zz80zvz68zz77zez73zqpoz74zz89zmmnz72zz74zz73z4qz85z0z83z40">As a Staff Software Engineer on the Growth Monetization team within Core Growth Engineering, you will play a crucial role in optimizing how millions of users discover, trial, and purchase Dropbox products. You'll lead technical strategy for our checkout, trial, conversion, and subscription systems—directly impacting revenue growth and customer retention.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kv2jz76zz80zvz68zz77zez73zqpoz74zz89zmmnz72zz74zz73z4qz85z0z83z40">This is a high-visibility, high-impact role where you'll architect and build AI-forward solutions to personalize the customer journey, optimize conversion funnels, and reduce churn. You'll partner closely with Product, Data Science, and Design to define the future of Dropbox monetization while mentoring a team of 15 engineers across experience levels.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kv2jz76zz80zvz68zz77zez73zqpoz74zz89zmmnz72zz74zz73z4qz85z0z83z40">Your work will have immediate, measurable business impact. You'll get substantial exposure to Growth leadership, shape the technical direction of a critical revenue-driving platform, and help build a best-in-class monetization engineering practice.</span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is&nbsp;</span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> </div> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Lead the design and implementation of scalable, reliable systems powering Dropbox's monetization flows</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi h-lparen">(checkout,</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi"> trials, subscriptions, pricing)</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Define and drive the technical roadmap for Growth Monetization, aligning engineering investments with business priorities</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Architect AI/ML-powered solutions for conversion optimization, personalized offers, and predictive churn modeling</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Own end-to-end delivery of complex, cross-functional projects with direct revenue impact</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Establish engineering best practices, improve system reliability, and drive down technical debt</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Mentor engineers across the team, fostering growth and elevating technical capabilities</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Partner with Product, Data Science, and Design to translate business goals into technical solutions</span></li> </ul> <p><span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zyz72zz70zz71zz72zhwl8r6xz85zr3z69z6z86zz78zz76zcfvdsgm4t">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></p> <h2>Requirements</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">12+ years of software engineering experience, with 3+ years operating at a senior or staff level</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Strong full-stack engineering skills with proficiency in modern frontend frameworks</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi h-lparen">(React,</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi"> TypeScript) and backend technologies</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi h-lparen">(Python,</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi"> Go, or similar)</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Demonstrated ability to lead complex technical projects from conception through delivery</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Experience designing and scaling systems that handle high traffic and require high reliability</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Track record of influencing technical strategy and driving architectural decisions beyond immediate team scope</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Proven ability to mentor engineers and raise the technical bar across a team</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Strong product intuition and ability to balance technical excellence with business impact</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Experience with monetization, payments, checkout, or e-commerce platforms</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Background in growth engineering, conversion optimization, or experimentation platforms</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Familiarity with ML/AI applications in personalization or funnel optimization</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Experience with subscription-based or SaaS business models</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Prior experience at a company operating at significant scale</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi h-lparen">(millions</s

Staff Fullstack Software Engineer, Growth Monetization

<h2>Role Description</h2> <div><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">As a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Design Systems Product Designer focused on iOS</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">, you’ll help architect and evolve DIG</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z h-lparen">(Dropbox</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> Interface Guidelines) through our native mobile experiences. Your role will be threefold</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">; </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Influence the strategic direction of our mobile design language, ensuring our products feel consistent, elegant, and native to iOS and the Dropbox brand vision.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Partner closely with engineers, product managers, and brand designers to deliver design-to-code systems that improve velocity without compromising craft.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Champion consistency, accessibility, usability, and performance standards across the ecosystem.</span></div> <div>&nbsp;</div> <div><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">You’ll bring a spirit of innovation and continuous improvement to design systems practices while closely partnering with product managers, engineers, and brand teams. In this role, you’ll gain senior leadership exposure through highly visible system initiatives, and you’ll directly influence how millions of people experience Dropbox on mobile.</span></div> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Lead the definition, design, and documentation of reusable iOS-focused design system components, patterns, and guidelines.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Collaborate with product designers to ensure consistency across features and platforms while meeting platform-specific needs.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Partner with engineering to build, test, and deliver robust design system components.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Drive adoption of the design system through education, governance, and advocacy across cross-functional teams.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Ensure accessibility and inclusivity standards are embedded within system components and workflows.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Contribute to the design system roadmap, identifying opportunities for scalability, efficiency, and innovation.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Participate in design reviews, audits, and QA to ensure consistency and fidelity in implementation.</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">6+ years of experience in product design with a strong focus on mobile-first consumer applications.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Deep expertise in </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">iOS design language</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z h-lparen">(Human</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> Interface Guidelines, UIKit, SwiftUI patterns)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> and familiarity with Android conventions.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Proven experience designing, scaling, and maintaining </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">design systems</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> or component libraries.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Proficiency in modern design tools</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z h-lparen">(Figma,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> tokens-based workflows, documentation platforms like Storybook/Zeroheight).</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Strong collaboration and communication skills with cross-functional partners</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z h-lparen">(engineering,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> product, brand).</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Demonstrated ability to balance user needs, business goals, and technical feasibility in system-level decisions.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Strong portfolio showcasing iOS product design and design system work.</span></li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Experience working on high-scale mobile products with large user bases.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Familiarity with accessibility standards</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z h-lparen">(WCAG)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> and inclusive design practices.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Knowledge of design-to-code handoff pipelines and design tokens.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Experience mentoring designers or contributing to design culture.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z">Interest or background in visual asset systems</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z h-lparen">(iconography,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz76zhjz77zz72z3xz81zz66zz122zyrz74zz69zctiz67zz82zz75zz70zz74zz70zz66zz73zaaz71zz82z"> motion, or illustration).</span></li> </ul> </div> <div> <div> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zu

Senior Product Designer, Mobile Design Systems

<h2 class="p1"><span class="s1">Role Description</span></h2> <p>We're looking for a Business Intelligence Engineer to partner with engineering and product teams to answer key questions about how to grow revenue, optimize product, scale and monetize the business, and launch high-impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights</p> <p>You are not simply a dashboard developer. You’ll build trusted semantic layers and operational reporting, enable self‑serve analytics, and partner with business owners translate ambiguous questions into structured, measurable problems and roadmaps. Your’ll partner directly with business owners and data partners and your work will be used from org to the C‑suite.</p> <p><span class="ace-all-bold-hthree"><strong>Successful candidates will have:</strong></span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li> <p>A passion for creating accessible and intuitive data models. Knowledge of data warehouse modeling best practices and tradeoffs <span class=" h-lparen">(dimensional</span> data modeling, Kimball, Inmon, etc.).</p> </li> <li> <p>An obsession with data quality and cleanliness.</p> </li> <li> <p>A knack for crisp, self‑serve data products <span class=" h-lparen">(such</span> as dashboards) that tell a story and drive action</p> </li> <li> <p>A drive to make partners successful—their problems are your problems.</p> </li> </ul> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><strong>Partner Strategically</strong>: Collaborate with Product, Marketing, Sales, and Engineering teams to understand their goals and challenges. Your work will directly influence decision-making across the organization.</li> <li><strong>Build Solutions</strong>: Design, develop, and maintain reliable data pipelines and models that turn raw data into meaningful insights. Your work will simplify complex concepts into user-friendly dashboards and visualizations.</li> <li><strong>Enable self‑serve</strong>: build and maintain executive and team dashboards and data products that reduce ad‑hoc and increase decision speed.</li> <li><strong>Drive Impact</strong>: Identify trends, diagnose problems, and craft solutions using metrics, reporting tools, and predictive models.</li> <li><strong>Ensure Quality</strong>: Maintain high standards for data governance, privacy, and security while ensuring data quality and reliability.</li> <li><strong>Communicate Insights</strong>: Translate business needs into technical requirements and explain results to non‑technical audiences, empowering stakeholders at all levels to take action.</li> <li><strong>Prioritization</strong>: Understand what matters most and prioritize ruthlessly</li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li>Proficiency in SQL with hands-on experience building and optimizing data pipelines.</li> <li>Knowledge of data modeling best practices <span class=" h-lparen">(e.g.,</span> dimensional modeling).</li> <li>Experience with BI tools such as Tableau, Looker, or PowerBI.</li> <li>Analytical Mindset: Strong problem-solving skills and the ability to identify key trends in complex datasets.</li> <li>Collaboration Skills: A natural communicator who can translate business needs into technical requirements and technical results into actionable business insights.</li> <li>6+ years of experience in analytics, data engineering, or a similar field.</li> <li>Proven track record of delivering data-driven projects that drive meaningful results.</li> <li>Familiarity with cloud environments like Snowflake or Databricks is a plus.</li> <li>Bachelor’s degree in a quantitative field like Computer Science, Engineering, Statistics, or Economics. Master’s degree is a plus.</li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz83zz68zklz81zz67z11hz69z84z69zxqz82zvz90zz88zxihz68zz78zlrz67zz77z0">Product analytics experience in a SAAS company</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz90zz79zawkkc0z67z1z81zvjz79zwz89zz77zpuz81zz67zz65ziaz72zz87zz79z">Experience with predictive modeling, Machine Learning, and A/B Testing methods</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$162,400</span><span class="divider">&mdash;</span><span>$219,600 CAD</span></div></div></div>

Senior Business Intelligence Engineer

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">This position is responsible for continuing to build and execute Dropbox’s multi-product strategy for the media, entertainment, and creative industries. Working with cross-functional teams, you will develop and drive our GTM plans, strategic partnerships, product features/solutions, and sales motions purpose-built for creative and media workflows. You will help shape how creative organisations manage, collaborate on, and deliver their most valuable content.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">You will work closely with global teams across:</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Sales</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18"> – To develop Dropbox’s creative workflow solutions and support our media, entertainment, and agency customers.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Product Development</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18"> – To surface the workflows that matter most for our media and creative users, and highlight the opportunities where core Dropbox, Dash, and Dropbox Sign, can accelerate content production and review cycles.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Marketing</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18"> – To co-develop our buyer personas, and help define our GTM in this industry.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Partnerships</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18"> – To identify integration partnerships and alliances that will enhance workflows and make Dropbox indispensable to creative collaboration</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Develop a company-wide vision for how Dropbox, Dropbox Sign, and Dropbox Dash serve the creative and media industries, and gain executive alignment.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Package Dropbox AI products and features into solutions that solve creative-specific challenges. This will be i</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">nclusive of discovery, identifying issues and opportunities, and leveraging business insights to develop compelling business cases.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Build trusted relationships externally with key creative and media customers, and internally with our product management and engineering teams.&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Partner with Product and Engineering to influence feature roadmaps that improve creative collaboration and productivity.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Collaborate with Marketing to design vertical targeted campaigns that elevate Dropbox’s position in this industry and increase our market share.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">Represent Dropbox at key industry events and customer engagements for selected customer accounts, delivering presentations and supporting our sales teams.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">7+ years of experience in the media, creative, or technology industries, ideally within marketing, advertising, production, or media management environments.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">5+ years of experience implementing or selling creative technology solutions — e.g., digital asset management, creative collaboration, or cloud production tools.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">Deep understanding of creative workflows and tools, from ideation through post-production and content delivery.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">Familiarity with AI applications in creative </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">workflows and use cases</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">such as </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">generative design, automated tagging, content summari</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvunz66z4z78z1dz79zz78zpz90z2z69z2z77z1gf3naz73zz122ze6j5sjz73z">z</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">ation.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">Proven ability to communicate and influence senior creative, operations, and technology leaders.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">Strong strategic mindset </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">with the ability to</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z"> Dropbox’s goals with emerging opportunities in t</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">his industry.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">Excellent project management and cross-functional leadership skills.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8oz81zy7z86zz74zcbz65zz86z2z89zz85zels1l7wz70zoz70zz76z36z73zz69zz71z">Bachelor’s degree required; relevant postgraduate qualification preferre</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz68ziz122zhv2z67zqodz78zz122zz122ztz88zdkz69zz68zz77zqg5vz66zsc18">d.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z122zkz87zz82zz65zlz75zz65zy8z84zz75zkz82z3nz85z14c8euv6lez82zz89zz82z">MBA a plus</span></li> </ul> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$217,600</span><span class="divider">&mdash;</span><span>$294,400 CAD</span></div></div></div>

Industry Solutions Lead, Media & Creatives

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">As a Product Engineer at Dropbox, you will play a pivotal role in shaping the future of collaboration and file sharing. Your responsibilities will revolve around developing and enhancing our suite of Dropbox Products to deliver exceptional user experiences. You will work closely with cross-functional teams, turning innovative ideas into robust, scalable, and user-friendly features.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">This year, Dropbox is on a mission to expedite the creation and implementation of AI-enable products by providing a comprehensive AI technology stack that facilitates speedy prototyping and reliable deployment of AI-driven functionalities.</span></p> <div> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> </div> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Autonomously deliver ongoing business impact across a team, product capability, or technical system.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Collaborate effectively with cross-functional teams, including product managers, designers, and other engineers.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Excellent problem-solving skills and the ability to make effective tradeoffs between technical requirements and business goals.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Mentor junior engineers and contributing to the overall growth and success of the engineering team.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Adapt to a dynamic and fast-paced work environment, with a focus on continuous learning and professional development.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Ensure continuous service operation by participating in the team's on-call rotation, including outside core collaboration hours on a periodic basis.</span></li> </ul> <p><span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zyz72zz70zz71zz72zhwl8r6xz85zr3z69z6z86zz78zz76zcfvdsgm4t">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></p> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">5-9 years of experience building applications professionally</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">.&nbsp;</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">B</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">S</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo"> degree</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> or higher</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo"> in Computer Science or a related technical field</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> physics or mathematics), or equivalent technical experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Delivered tangible results, from conceptualization to implementation,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> while making</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5"> significant contributions to the success of</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> the</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5"> project.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">E</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">xperience in developing web applications, demonstrating a deep understanding of the intricacies involved in building robust and scalable systems.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Contributions to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">o</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">pen </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">s</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">ource </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">p</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">rojects or </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">t</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">echnical </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">c</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">ommunitie</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">s</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Full-Stack Development</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Technologies: MySQL</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwyz70zoz71zuz122zd4756z67zmoijz67zz84znkrz82z7z72zz79zz79zz67zz65zz76z0">, </span><spa

Fullstack Product Software Engineer, Growth Monetization

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h4>An overview of this role</h4> <p>As a Senior Full Stack Engineer on the Authorization team at GitLab, you’ll build and evolve the core systems that decide who can access what across the entire GitLab platform, directly impacting millions of users from startups to large enterprises. You’ll architect and implement our next-generation authorization infrastructure, including policy-as-code approaches, fine-grained permissions, and performance optimizations at massive scale, enabling GitLab’s move toward zero-trust architecture while keeping authorization fast, secure, and correct. You’ll work closely with Security, Database, Platform, and authentication-focused teams to design and ship authorization capabilities that span GitLab’s various deployment models and multi-tenant environments.</p> <p>Some examples of our projects:</p> <ul> <li value="1">Implementing fine-grained permissions for Job Tokens, Personal Access Tokens, and the GitLab Duo agent platform</li> <li value="2">Collaborating on Auth stack initiatives that evolve how authorization works across GitLab</li> </ul> <h4>What you’ll do</h4> <ul> <li value="1">Implement fine-grained permission systems for Job Tokens, Personal Access Tokens, the GitLab Duo Agent Platform, and other authentication mechanisms across the GitLab platform.</li> <li value="2">Collaborate with Security, Authentication, Database, and Platform teams on authorization stack initiatives, aligning designs and implementation plans.</li> <li value="3">Solve complex performance challenges in authorization, including query optimization, caching strategies, and database decomposition, with a focus on PostgreSQL.</li> <li value="4">Design and evolve authorization systems that work across multiple deployment models and multi-tenant architectures while maintaining security and reliability.</li> <li value="5">Drive improvements to authorization security, maintainability, and developer experience through code review, documentation, and technical leadership.</li> <li value="6">Contribute to architectural decisions for authorization features with a long-term strategic view, balancing immediate needs with future scalability.</li> <li value="7">Mentor and support other engineers in authorization patterns, policy-based access control, and secure coding practices in a fully remote, asynchronous environment.</li> </ul> <h4>What you’ll bring</h4> <ul> <li value="1">Professional experience building and maintaining production applications with Ruby on Rails and Vue.js or similar modern frontend frameworks.</li> <li value="2">Strong understanding of authorization models, including role-based access control, attribute-based access control, and fine-grained permission patterns.</li> <li value="3">Experience designing and optimizing high-scale backend systems, including PostgreSQL performance tuning, query optimization, and effective caching strategies.</li> <li value="4">Familiarity with or interest in policy-based authorization systems and modern policy languages such as Cedar or Rego.</li> <li value="5">Understanding of core security principles, including threat modeling, least-privilege access, and zero-trust architectures.</li> <li value="6">Experience working with distributed systems and service-to-service communication in a cloud or multi-tenant environment.</li> <li value="7">Demonstrated ability to own complex technical initiatives from design through production deployment in an asynchronous, remote setting.</li> <li value="8">Strong collaboration and communication skills, with openness to learning and applying transferable skills from adjacent domains or technologies.</li> </ul> <h4>About the team</h4> <p>We on the Authorization team at GitLab design, build, and maintain the permission systems that control access across the GitLab platform, ensuring they are secure, scalable, and flexible for customers of all sizes. We lead the ongoing evolution of our authorization architecture, with a focus on modern policy-as-code approaches, fine-grained access control, and support for initiatives like the evolving Auth stack. We collaborate asynchronously across time zones and partner closely with Authentication, Product Security, Database, and Security teams to align on identity, data modeling, and threat modeling needs while iterating safely on core platform capabilities.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$117,600</span><span class="divider">&mdash;</span><span>$252,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nb

Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h4><strong>An overview of this role</strong></h4> <p>As a Senior Analytics &amp; Insights Analyst on the Finance team within Analytics &amp; Insights, you'll turn complex, noisy data into clear, actionable insights that support decisions across GitLab. You'll work with broad and sometimes imperfect datasets. You'll use tools like SQL and business intelligence platforms to extract the signal from the noise, validate data quality, and build dashboards and analyses that give Finance and other partner teams a reliable view of business performance. You'll report to the Senior Manager, Analytics &amp; Insights and work as part of a small, focused team. Together with stakeholders in Finance, Sales, Marketing, and Product, you'll answer data-centric business questions, support key initiatives, and enable more data-driven planning and reporting across the company.</p> <p>Some examples of our projects:</p> <ul> <li>Supporting Finance with analytics and reporting for quarterly earnings call preparation</li> <li>Building cross-functional dashboards that align business objectives with clear, measurable KPIs</li> </ul> <p><strong>What You’ll Do</strong>&nbsp;&nbsp;</p> <ul> <li>Collaborate with Finance, Sales, Marketing, and Product partners to frame data-centric business questions and deliver clear, actionable insights.</li> <li>Analyze complex, cross-functional datasets to identify trends, risks, and opportunities that inform strategic and operational decisions.</li> <li>Support Finance leadership with analytics and reporting for key initiatives, including quarterly earnings call preparation and other executive priorities.</li> <li>Build, maintain, and enhance dashboards and reports that make financial and business performance easy to understand for non-technical stakeholders.</li> <li>Ensure data quality, accuracy, and consistency by validating inputs, troubleshooting discrepancies, and partnering with Data team members on fixes.</li> <li>Present complex analyses in a simple, compelling way through written narratives, visualizations, and live discussions with stakeholders.</li> <li>Identify data gaps and define clear requirements for new data, logging, and measurement in partnership with the Data team and product management.</li> <li>Drive the adoption of data-driven decision-making within the Finance Analytics &amp; Insights team by proactively sharing insights and best practices.</li> </ul> <p><strong>What You’ll Bring&nbsp;</strong></p> <ul> <li>Experience working in a similar analytics and insights role within a B2B SaaS environment, ideally focused on finance or revenue-related topics.</li> <li>Proficiency in SQL and in using business intelligence and data visualization tools such as Tableau to build and maintain dashboards and reports.</li> <li>Background in developing, validating, and maintaining analytics datasets, dashboards, and recurring reporting with strong attention to data quality and accuracy.</li> <li>Ability to translate complex, ambiguous data into clear, structured insights that connect business objectives, key performance indicators, and actionable recommendations.</li> <li>Skill in identifying data gaps, defining clear requirements, and partnering with data and product teams to improve data capture and underlying data structures.</li> <li>Effective communication and stakeholder management skills, including presenting findings to non-technical audiences and collaborating with partners in Finance, Sales, Marketing, and Product.</li> <li>Comfort working in a fast-paced, collaborative, and asynchronous environment, managing multiple priorities and driving work independently.</li> <li>Openness to candidates with diverse backgrounds and transferable skills who can demonstrate strong analytical thinking, business acumen, and a data-informed approach to decision-making.</li> </ul> <p><strong>About the team</strong></p> <p>You'll join our small, focused Finance analytics team of three within Analytics &amp; Insights. We work asynchronously across regions, using shared dashboards and documentation to keep work transparent and collaborative. We focus on improving data quality, strengthening financial and operational reporting, and enabling consistent, data-informed decisions as GitLab grows.</p><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

Senior Analyst, Analytics and Insights

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>As a Backend Engineer on the GitLab Delivery Operate team, you’ll focus on delivering and supporting GitLab for self-managed customers by building and maintaining the infrastructure, tooling, and automation that power our deployment methods. You’ll work across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator to ensure GitLab is easy to install, upgrade, and operate in diverse, production-grade environments. In this role, you’ll collaborate closely with Distribution Engineers, Site Reliability Engineers, Release Managers, Security, and Development teams to keep deployments secure, scalable, and reliable, so customers can run GitLab with confidence on their own platforms.</p> <p>Some examples of our projects:</p> <ul> <li value="1">Evolving Omnibus, Helm Charts, GET, and the GitLab Operator to support new GitLab features and architectures</li> <li value="2">Improving installation, upgrade, and validation automation for large-scale, self-managed GitLab deployments</li> </ul> <h2>What you’ll do</h2> <ul> <li value="1">Maintain and evolve the Omnibus GitLab package so it reliably integrates GitLab components for self-managed deployments.</li> <li value="2">Contribute to the design, development, and maintenance of GitLab Helm Charts to support scalable, production-ready Kubernetes deployments.</li> <li value="3">Enhance and support the GitLab Environment Toolkit (GET) and validated reference architectures used by enterprise and internal users.</li> <li value="4">Support and improve the GitLab Operator to enable Kubernetes-native lifecycle management for GitLab installations.</li> <li value="5">Improve the installation, upgrade, and day‑to‑day operation experience across all supported self-managed platforms.</li> <li value="6">Collaborate with Security to address vulnerabilities in the deployment stack and ensure secure defaults and configurations.</li> <li value="7">Build and maintain automation and CI/CD pipelines that validate and test deployment tooling across Omnibus, Charts, GET, and the Operator.</li> <li value="8">Partner with Distribution Engineers, SREs, Release Managers, and Development teams to integrate new features into deployment methods and keep user-facing documentation accurate and actionable.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Experience building and maintaining backend services in production environments, ideally focused on deployment, infrastructure, or platform tooling.</li> <li value="2">Practical experience running workloads on Kubernetes, including authoring and maintaining Helm charts.</li> <li value="3">Proficiency with Ruby and Go, along with strong scripting skills to automate workflows and tooling.</li> <li value="4">Familiarity with Terraform and infrastructure as code practices for managing cloud and on-premises environments.</li> <li value="5">Hands-on experience working with relational databases, especially PostgreSQL, and understanding of performance and reliability considerations.</li> <li value="6">Understanding of secure, scalable, and supportable deployment practices and common observability tools such as Prometheus and Grafana.</li> <li value="7">Experience collaborating in large codebases and with distributed teams, including writing clear, user-facing documentation and implementation guides.</li> <li value="8">Openness to learning, applying transferable skills, and growing into new technologies and parts of the GitLab deployment stack.</li> </ul> <h2>About the team</h2> <p>The Operate team is part of GitLab Delivery and is responsible for delivering GitLab to self-managed users through supported and validated deployment tooling. We maintain and evolve the GitLab Omnibus package, Helm Charts, GitLab Operator, and GitLab Environment Toolkit (GET) to ensure GitLab is deployable, secure, and production-ready across diverse environments. You’ll work with a distributed group of backend engineers who collaborate asynchronously across time zones and partner closely with Site Reliability Engineering, Release, Security, and Development teams to keep deployments reliable and aligned with new product capabilities. We are focused on improving installation and upgrade experiences, strengthening security and automation, and enabling self-managed customers to run GitLab with confidence at any scale.</p><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_bla

Intermediate Backend (Go) Engineer, Gitlab Delivery -Operate

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>The Fulfillment sub-department powers the infrastructure and systems behind GitLab's purchasing and licensing. Our mission is to give customers a world-class buyer experience whenever they buy, renew, or manage GitLab.</p> <p>As an Engineering Manager for Fulfillment at GitLab, you'll focus on building and leading a high-performing, globally distributed engineering team that owns critical parts of our self-service purchasing and licensing platform. You'll set and communicate a clear platform vision for building fulfillment infrastructure that is delightful, performant, trustworthy, and reliable. You'll collaborate closely with Product Management and cross-functional partners in sales, finance, support, and product to define priorities, align on shared objectives, and deliver measurable improvements to the buyer experience.</p> <p>You'll own delivery of your team's roadmap end to end, from shaping scope and timelines through execution, release, and iteration. You'll continuously improve team productivity and health by refining processes, investing in tooling, and running effective 1:1s and retrospectives. You'll maintain enough technical fluency to engage in architectural discussions and review code when needed. Your primary focus will be people leadership, strategic platform development, and creating an environment where your team can do the best work of their careers.</p> <h2>What you'll do</h2> <ul> <li value="1">Lead, hire, and develop a high-performing, globally distributed Fulfillment team. Run regular 1:1s and coaching to improve team health and productivity as measured by agreed team metrics.</li> <li value="2">Drive strategy for the self-service fulfillment platform with a platform-first approach. Translate vision into quarterly objectives and a prioritized roadmap, and measure impact via adoption of self-serve flows, reliability targets, and cost-to-serve.</li> <li value="3">Collaborate with Sales &amp; Go-To-Market (Deal Desk), Finance &amp; IT (Analytics Engineering), support engineering, and product technical program management to ship purchasing and licensing improvements that enhance the buyer experience. Track impact with metrics such as checkout success rate, time to provision, and license activation errors.</li> <li value="4">Own execution of the team's roadmap; track throughput and quality, remove blockers, and deliver releases predictably.</li> <li value="5">Establish, track, and improve key engineering metrics to increase the reliability and availability of Fulfillment systems. Regularly report progress and tradeoffs to stakeholders.</li> <li value="6">Review architecture and code across Ruby on Rails and modern frontend technologies (React/Vue); run design reviews, uphold performance and security standards, and contribute hands-on when needed to unblock delivery.</li> <li value="7">Improve team processes and tooling (planning, code review, testing, documentation) to increase velocity and developer experience. Run retrospectives with clear follow-ups and implement changes that reduce lead time, improve deployment frequency, and lower change failure rate.</li> <li value="8">Identify platform gaps through targeted discovery and drive closure via clear owners, milestones, and success criteria. Ensure SOX/GDPR compliance and security best practices.</li> </ul> <h2>What you'll bring</h2> <ul> <li value="1">Proven experience leading distributed engineering teams globally, increasing team impact, and collaborating across functions to deliver measurable results in a high-growth SaaS environment.</li> <li value="2">Demonstrated ability to balance immediate product and buyer needs against a long-term Fulfillment platform strategy while maintaining high code quality, system reliability, and a strong focus on team health.</li> <li value="3">Experience designing and scaling modular, extensible fulfillment or billing platforms and large, customer-facing SaaS applications for enterprise clients. For example, you've worked on checkout, subscription management, or licensing flows that integrate with first-party and third-party systems such as customer relationship management (CRM), billing, and identity providers. They're designed to anticipate future business needs.</li> <li value="4">In-depth, hands-on experience with modern web technologies (HTML, CSS, JavaScript) and contemporary frontend frameworks, and you're able to review architecture and code across the stack (our stack includes React and Vue).</li> <li value="5">Experience managing applications in regulated environments, applying security best practices and audit processes, and collaborating with Finance, Legal, and other business stakeholders. You're familiar with areas such as SOX, GDPR, and related compliance requirements, or you're able to quickly ramp up.</li> <li value="6">Ability to build consensus among diverse stakeholders and guide technical and product decisions in complex organizational contexts while providing clear, empathetic people leadership. Experience mentoring and supporting engineers through thoughtful feedback, pairing, and design discussions in a remote-first, globally distributed, and asynchronous environment.</li> </ul> <h2>About the team</h2> <p>We partner with stable counterparts including Sales &amp; Go-To-Market teams (Deal Desk), Finance &amp; IT (Analytics Engineering), support engineering, and product technical program management on cross-functional initiatives that make it easier for customers to buy, provision, and manage GitLab. Our work includes efforts like the GTM Product Usage Data working group, GitLab Order to Cash Technical Fusion team, and Cloud Licensing initiatives, which provide broad visibility into how our business operates end to end.</p> <p>On our team, we focus on increasing the reliability and availability of Fulfillment infrastructure, making foundational improvements to the architecture and data models of Fulfillment systems, and improving developer experience through better tooling and documentation. We also experiment with AI-powered workflows where they make sense to help our team move faster while maintaining high quality.</p><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p

Engineering Manager, Fulfillment 

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><p><span style="font-size: 12pt;"><strong>Job Description</strong></span></p> <p>We're seeking a talented and motivated full-time Product Engineer to join our growing team. You will work as part of the Product Growth engineering team to:</p> <ul> <li>Develop the Tailscale product, contributing to client code and backend services</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making</li> <li>Work closely with UX/UI designers and product managers to shape features</li> <li>Create and measure experiments to understand customer engagement and find growth patterns</li> <li>Bring impact to our growth metrics through both light weight experimentation as well as larger product initiatives</li> <li>Work closely with data to ensure the right metrics and visibility are available for experiments</li> <li>Work closely with all of EPD to be an advocate for product lead growth best practices</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a motivated individual who can help move the product forward. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential.</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li>Cross-functional teamwork: Collaborate with designers, PMs, and other engineers</li> <li>Product ideation: Contribute creative ideas for product features</li> <li>Code client &amp; backend: Develop Tailscale product features collaboratively</li> <li>Code reviews: Conduct and participate in the code review process</li> <li>Continuous improvement: Enhance product quality and maintainability</li> <li>Product strategy: Influence roadmap with technical and growth insights</li> <li>Prototyping: Create technical prototypes for potential features</li> <li>Use feedback: Incorporate user feedback and insights into the development process</li> </ul> <p><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></p> <ul> <li>Strong track record of working with a product mindset and influencing product strategy</li> <li>Experience with backend and client development</li> <li>User-focused design and problem-solving abilities</li> <li>Cross-functional collaboration and communication skills</li> <li>Excellent written and verbal communication skills</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Adaptable development and iterative mindset</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$273,360 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Product Growth Engineer

<h3><strong>What You Will Do</strong></h3> <p>As the Senior Director of Product for our Platform, you will work to increase product velocity, reliability, and cohesion across every customer-facing experience, while enabling teams to build faster and safer at scale.</p> <p>This role will define and evolve the shared foundation: core services, frameworks, tooling, and platform AI experiences that unlock premium products across our Talent products.&nbsp;</p> <ul> <li>Set the direction for Platform at Lattice: You’ll define a clear product vision for our platform that helps teams build high-quality products quickly and reliably</li> <li>Make teams more effective: You’ll focus platform investments on what creates the most leverage for our product teams: better tooling, stronger foundations, and shared experiences that reduce friction and rework.</li> <li>Lead and grow product managers: You’ll manage and develop a small, talented team of PMs, helping them do their best work and grow in their careers.</li> <li>Partner closely with Engineering and Design: You’ll work day-to-day with engineering and design leaders to make thoughtful trade-offs, prioritize well, and keep teams aligned.</li> <li>Deliver meaningful impact: You’ll ensure platform work translates into real outcomes: faster shipping, improved reliability, and more consistent, high-quality experiences for customers.</li> <li>Connect platform work to the business: You’ll collaborate with go-to-market and customer teams so our platform investments clearly support customer needs and company goals.</li> </ul> <h3><strong>What You Will Bring to the Table</strong></h3> <ul> <li>Experience leading complex software products or platforms, with scope across multiple teams.</li> <li>A track record of building and developing product managers.</li> <li>Comfort working closely with technical partners and navigating trade-offs in complex systems.</li> <li>Strong judgment, clear communication, and a collaborative, inclusive leadership style.</li> <li>A customer-first mindset and a desire to build products that make work better.</li> </ul> <p>__</p> <p><em><span style="font-weight: 400;">The estimated annual cash salary for this role is CAD $255,000 - $340,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.</span></em></p> <p><em><span style="font-weight: 400;">Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget</span></em></p> <p><em><span style="font-weight: 400;">*Note on Pay Transparency:</span></em></p> <p><em><span style="font-weight: 400;">Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.</span></em></p> <p><em><span style="font-weight: 400;">Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.</span></em></p> <p><em><span style="font-weight: 400;">#LI-Remote</span></em></p><div class="content-conclusion"><h2><strong>About Lattice</strong></h2> <p><span style="font-weight: 400;">Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. </span></p> <p><span style="font-weight: 400;">Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.</span><span style="font-weight: 400;">&nbsp;</span></p> <hr> <p><em><span style="font-weight: 400;">Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.</span></em></p> <p><em><span style="font-weight: 400;">By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with</span></em><a href="https://lattice.com/privacy/job-applicant-privacy-policy"><em><span style="font-weight: 400;"> </span></em><span style="text-decoration: underline;"><em><span style="font-weight: 400;">Lattice's Job Applicant Privacy Policy</span></em></span></a><span style="text-decoration: underline;"><em><span style="font-weight: 400;">.</span></em></span></p></div>

Senior Director of Product, Platform AI

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p>&nbsp;</p> <p><strong>Overview</strong></p> <p>&nbsp;</p> <p>The Organic Search &amp; Web team is responsible for driving traffic growth from all organic sources from traditional search engines to new emerging LLMs and in between while ensuring this traffic growth can be converted into valuable customers. This is a critical growth engine for our company driving new customer acquisition, re-engaging lapsed customers and driving increased engagement with existing customers. As part of a fast moving marketing team, this role underpins the success of all marketing channels by turbocharging our spend efficiency and ensuring visitors who reach our site find a compelling experience that nurtures them down the funnel.</p> <p>&nbsp;</p> <p>We are currently seeking a CRO focused web marketing manager. This role focuses on optimizing our site across customer segments ensuring site visitors become long lasting, highly engaged customers of Instacart. The role is uniquely positioned to help drive broader marketing efficiencies by improving conversion rates for both organic, free traffic and paid traffic across a multitude of website surfaces. The potential to drive monumental impact is huge. The core KPI a candidate will be responsible for is web conversion rate, which is crucial in driving cost effective customer acquisition, order frequency &amp; ultimately our company financials. The role will, however, carefully balance this with cross functional requirements from design and brand to search engine optimization.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <ul> <li>Own the CRO strategy and experimentation roadmap for Instacart’s web surfaces, driving measurable conversion improvements across new, lapsed, and existing customer segments.</li> <li>Design, implement, and analyze A/B, multivariate, and personalization tests using website conversion platforms (e.g., Optimizely, Crazy Egg), and scale winning experiences.</li> <li>Translate customer insights and funnel analytics into prioritized hypotheses and test plans; define success metrics, report results, and communicate learnings to stakeholders.</li> <li>Partner with SEO, marketing technology, paid media, product, design, analytics, and data science to ensure CRO best practices are embedded into landing pages and end-to-end user journeys.</li> <li>Build and maintain a healthy cadence of experiments, ensuring rigorous QA, data integrity, and attention to site performance, accessibility, and mobile responsiveness.</li> <li>Improve conversion outcomes for both organic and paid traffic surfaces by optimizing entry points, landing pages, and complex paths to conversion at scale.</li> <li>Create and evangelize CRO playbooks and documentation that accelerate learning, enable repeatable wins, and inform cross-functional roadmaps.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>4-7 years of hands-on conversion rate optimization (CRO) experience for large-scale consumer websites.</li> <li>Significant experience with WYSIWYG website conversion and experimentation tools (e.g., Optimizely, Crazy Egg, or similar).</li> <li>Comprehensive knowledge of A/B testing, multivariate testing, and personalization—from hypothesis development through execution and analysis.</li> <li>Proven track record of turning customer insights and behavioral data into tactics that deliver measurable improvements in conversion.</li> <li>Strong analytical skills and proficiency with web analytics to diagnose funnel performance and prioritize a roadmap.</li> <li>Experience working with large site footprints (millions of pages) and navigating complex, multi-step conversion paths.</li> <li>Knowledge of key marketing and acquisition channels (e.g., SEO, SEM, paid social, affiliates, email) and how they influence on-site conversion.</li> </ul> <p>&nbsp;</p> <p>Preferred Qualifications</p> <ul> <li>Power user expertise with website conversion platforms, including building complex experiments and targeting without engineering support.</li> <li>SQL and data analytics experience to source data, build dashboards, and report results to stakeholders.</li> <li>Ecommerce experience optimizing high-traffic landing pages.</li> <li>Demonstrated ability to influence cross-functional partners and align roadmaps across marketing, product, design, analytics, and data science.</li> <li>Experience optimizing experiences for both organic and paid traffic, tailored to new, lapsed, and existing customer segments.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$98,000</span><span class="divider">&mdash;</span><span>$109,000 CAD</span></div></div></div>

Web Marketing Manager, CRO

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h1>Overview</h1> <h2>About the Role</h2> <p>Join our team as a Senior Site Reliability Engineer II, where your expertise will play a crucial role in maintaining the backbone of our platform's operations. You'll take on challenges directly, ensuring optimal performance and growth while fostering a culture that prioritizes diligent and effective reliability practices. We're seeking someone eager to take ownership, skilled at addressing complex issues, and ready to explore innovative solutions to support the well-being of our teams and services.</p> <h2>About the Team</h2> <p>The Site Reliability Engineering (SRE) team combines software and systems engineering to design and manage large-scale, distributed, and fault-tolerant systems. This team is tasked with ensuring high reliability, optimal system performance, and continuous improvement for both Instacart's critical internal services and externally facing systems.</p> <p>SRE focuses on optimizing existing systems, building robust infrastructure, and automating processes to minimize manual effort. Joining the SRE team means facing unique scaling challenges while leveraging expertise in coding, algorithms, complexity analysis, and large-scale system design.</p> <p>The team thrives within a culture of intellectual curiosity, problem-solving, and collaboration. With members from diverse backgrounds and experiences, SRE fosters a supportive and risk-tolerant environment where individuals are encouraged to think big, take on impactful projects, and grow with mentorship and guidance.</p> <h2>About the Job</h2> <ul> <li>Develop scalable infrastructure strategies to ensure high availability, that align infrastructure planning with product roadmaps, and optimize cost, risk and performance with cloud providers.&nbsp;</li> <li>Establish and lead incident management protocols and response plans to coordinate rapid responses, investigate root causes, prevent recurrence, and collaborate with security teams to test response readiness and address security risks.&nbsp;</li> <li>Continuously monitor performance metrics and trends to proactively identify reliability risks. Regularly refine SLOs, SLIs, and Error Budgets to align with evolving standards and leverage data insights to propose improvement plans and suggest architectural updates to enhance system reliability.</li> <li>Oversee regular system evaluations to pinpoint and refine process shortcomings and lead cross-functional projects that promote system optimization and minimize technical debt. Collaborate with product and engineering teams to ensure system enhancements align with user requirements.</li> <li>Design and deploy automation tools to streamline deployment and operations, ensuring seamless processes while overseeing the continuous enhancement of automation scripts and frameworks, and rigorously monitor automated systems for performance and reliability. Address and tackle issues in automated environments promptly to reduce disruptions.</li> <li>Provide technical guidance to junior colleagues, fostering a collaborative culture for problem-solving and innovation. Organize and lead knowledge-sharing sessions and coordinate training in site reliability best practices to enhance team proficiency.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>Proven experience in programming</li> <li>Robust knowledge of incident management processes and tools</li> <li>Exemplary troubleshooting and problem-solving skills</li> <li>Ability to work under pressure and prioritize tasks during high-stress situations</li> <li>Expertise in scaling application infrastructure for high availability</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Proficient in Ruby or Go</li> <li>Experience with cloud platforms (eg, AWS, GCP, Azure) and containerization (eg, Docker, Kubernetes)</li> <li>Skill in risk assessment for foundational infrastructure changes</li> <li>Experience in monitoring system performance and trend analysis</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$183,000</span><span class="divider">&mdash;</span><span>$203,000 CAD</span></div></div></div>

Senior Site Reliability Engineer II 

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p>&nbsp;</p> <p><strong>Overview</strong></p> <p>The Director, Pricing Strategy is a pivotal role, focused on developing and executing pricing strategies to drive the adoption and profitability of Instacart's product offerings for retailers. This role is essential in ensuring that our pricing approach aligns with value-driven outcomes, deepens retailer relationships, and contributes to long-term business growth for both Instacart and our retail partners. You will work cross-functionally with Product, Finance, Sales, Marketing,Legal and Customer Success teams to design scalable, competitive, and innovative pricing frameworks that meet retailer needs and reinforce Instacart’s position as the leading technology partner for grocery retailers.</p> <p>The Pricing Strategy team is responsible for creating and refining pricing models across Instacart’s enterprise product suite. This team combines market insights, data analysis, and financial modeling to ensure our pricing approach remains competitive, flexible, and reflective of our value proposition. The group works closely with cross-functional teams to introduce new monetization models, optimize pricing structures, and ensure seamless GTM alignment.</p> <p><strong>About the Job</strong></p> <ul> <li>Lead the development of pricing strategies for all of Instacart’s product offerings to maximize retailer success and support Instacart's business objectives.</li> <li>Design and iteratively optimize scalable pricing and packaging frameworks tailored to diverse retailer segments and geographies.</li> <li>Partner with Product and R&amp;D teams to define pricing models for new products and features, ensuring alignment with retailer value and business requirements.</li> <li>Conduct competitive benchmarking and market research to continually refine pricing strategies and address retailer needs effectively.</li> <li>Implement and oversee go-to-market pricing strategies, including approval processes, discounting policies, and deal desk frameworks for retailer-focused offerings.</li> <li>Collaborate with Finance and Revenue Operations teams to model pricing scenarios, validate assumptions, and assess the financial impact of pricing decisions.</li> <li class="p1">Drive pricing pilots&nbsp;for enterprise solutions&nbsp;and scale improvements across the pricing lifecycle”</li> <li>Develop sales-enablement materials to ensure revenue teams can confidently articulate the value proposition of Instacart’s pricing and packaging strategies.</li> <li>Lead retailer-focused pricing governance forums to ensure consistent and transparent decision-making around pricing initiatives.</li> <li>Partner with Sales Operations to report on pricing performance metrics such as win rates, ARPU, attach rates, and retention, identifying actionable insights to enhance pricing outcomes.</li> </ul> <p><strong>About You</strong></p> <p>Minimum Qualifications:</p> <ul> <li>8+ years of experience in pricing strategy, monetization, strategic finance, or related fields, with a focus on B2B SaaS, platforms, or retail technology.</li> <li>Proven success in creating and executing pricing strategies that deliver measurable commercial outcomes.</li> <li>Experience with both subscription-based and usage-based pricing models, including predictive financial modeling and ROI analysis.</li> <li>Strong analytical capabilities with expertise in scenario modeling, elasticity studies, and conjoint/WTP analyses.</li> <li>Exceptional cross-functional leadership skills with demonstrated success influencing and partnering with Product, Finance, Sales, Legal and Marketing teams.</li> <li>Excellent written and verbal communication skills with the ability to simplify complex pricing strategies and present them to both internal and external stakeholders.</li> <li>Demonstrated ability to think critically, adapt in ambiguous environments, and focus on continuous iteration and learning.</li> <li>Experience establishing and managing pricing governance frameworks to deliver structured, cross-functional decision-making.</li> </ul> <p>Preferred Qualifications:</p> <ul> <li>Experience developing pricing strategies for enterprise solutions, including e-commerce or fulfillment platforms.</li> <li>Familiarity with AI and machine-learning product monetization models is a plus.</li> <li>Expertise in retailer-focused business models and enterprise-product pricing evolution.</li> <li>MBA or advanced degree in business, economics, or a related field.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$234,000</span><span class="divider">&mdash;</span><span>$247,000 CAD</span></div></div></div>

Director, Pricing Strategy

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p>&nbsp;</p> <p><strong>Overview</strong></p> <p>The Director, AI Solutions Strategy &amp; Planning is a pivotal role focused on leading the go-to-market (GTM) strategy for Instacart’s emerging portfolio of AI-driven retailer solutions. This role will be instrumental in shaping the strategy and planning for a new, distinctive pillar of the Instacart Platform. The Director will work cross-functionally with Product, Sales, Marketing, Legal, and Customer Success teams to develop scalable strategies that address retailer needs while driving long-term adoption and commercial success.</p> <p>The Strategy &amp; Planning team is a dynamic group responsible for developing strategies to accelerate the adoption of Instacart’s enterprise products and driving partner growth. The team performs analysis, evaluates new market opportunities, creates commercialization frameworks, and establishes GTM plans to reinforce Instacart’s leadership as the preferred technology partner for grocery retailers. Collaborating closely with internal stakeholders and commercial partners, the team combines market intelligence, strategic planning, and execution to bring innovative solutions to our partners.</p> <p>&nbsp;</p> <p><strong>About the Job</strong></p> <ul> <li>Define and lead the GTM strategy for Instacart’s AI-driven solutions, coordinating cross-functional efforts to maximize adoption and impact.</li> <li>Partner with Product and R&amp;D teams to translate technical capabilities into compelling retailer offerings and packaging strategies.</li> <li>Develop tailored commercialization plans for key solution areas: consumer experiences, ecommerce analytics, and enhanced ecomm operations.</li> <li>Conduct market and industry research to identify areas for innovation and ensure solutions remain competitive, scalable, and aligned with retailer needs.</li> <li>Work closely with Marketing to articulate the value proposition for AI Solutions and develop compelling narratives for communication to retailers.</li> <li>Establish frameworks for launching new products in partnership with finance and pricing leads, including product positioning, pricing strategies, and retailer onboarding.</li> <li>Partner with Sales teams to drive alignment on AI-specific sales strategies, including developing enablement materials and training programs.</li> <li>Collaborate with Finance and Revenue Operations to model profitability and ROI associated with AI solutions, defining success metrics for all solution launches.</li> <li>Lead experimentation and pilot programs to validate the effectiveness of AI-powered products and iterate based on retailer feedback and performance metrics.</li> <li>Represent AI Solutions in cross-functional governance and planning forums, facilitating consistent and transparent decision-making across product and GTM teams.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>8+ years of experience in strategy, product commercialization, or GTM planning.</li> <li>Experience in developing GTM strategies for AI-powered products, retailer solutions, or enterprise technology platforms.</li> <li>Proven success in defining and executing strategies for emerging offerings and driving measurable market impact.</li> <li>Deep understanding of AI technologies, with the ability to translate technical concepts into business value for diverse audiences.</li> <li>Expertise in product positioning, pricing frameworks, and solution packaging.</li> <li>Strong analytical capabilities, including experience with modeling, forecasting, and evaluating solution performance.</li> <li>Exceptional cross-functional leadership skills with a track record of influencing stakeholders in Product, Sales, Marketing, Legal, and Finance.</li> <li>Excellent written and verbal communication skills for simplifying complex concepts and presenting them to internal and external audiences.</li> <li>Demonstrated ability to operate effectively in ambiguous and rapidly changing environments, with a focus on iterative learning and innovation.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Familiarity with conversational AI, ecommerce analytics, or retail technology applications.</li> <li>Advanced knowledge of AI product monetization models, including subscription, usage-based, and value-based models.</li> <li>MBA or advanced degree in business, technology, or a related field.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$234,000</span><span class="divider">&mdash;</span><span>$247,000 CAD</span></div></div></div>

Director, AI Solutions Strategy & Planning

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong><em>About the Team</em></strong></p> <p>The Product Analytics team helps the business set direction, surface opportunities for growth &amp; efficiency, and solve the company’s toughest cross-functional problems. This is a rare opportunity to impact a high-growth company that’s already changing the way people feed their households. As a member of the Product Analytics team, you will provide essential support for strategic and product decision-making. Our team excels in using data-driven insights and developing frameworks to address complex challenges within the marketplace. We serve as a point of connection between teams, facilitating collaboration, idea sharing, and alignment, helping Instacart develop more holistic solutions.You will gain high visibility into Instacart’s Product, Operations, Finance, Advertising, Engineering, Business Development and Data Science teams. We’re looking for a self-driven, strategic thinker who can hit the ground running to ultimately influence decision-making across the entire organization.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <p>In this dynamic role, your responsibilities will include:</p> <ul> <li>Helping to prioritize and define the roadmap for the team's direction</li> <li>Creating robust analytical frameworks to refine decision-making across various initiatives</li> <li>Assisting in the sizing and scoping of potential problems and opportunities within our systems</li> <li>Translating complex datasets into understandable narratives and actionable recommendations</li> <li>Proactively identifying areas for significant impact, growth, and investment</li> <li>Engage with senior leadership and executive team on a regular basis</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p><strong><em>Minimum Qualifications</em></strong></p> <ul> <li>2+ years of experience utilizing data to inform strategic decisions</li> <li>Comfort working in dynamic and ambiguous environments</li> <li>Strong proficiency in SQL</li> <li>Proven ability to synthesize data into compelling narratives</li> <li>Experience managing and prioritizing work across multiple teams</li> </ul> <p>&nbsp;</p> <p><strong><em>Preferred Qualifications</em></strong></p> <ul> <li>Experience with and passion for working in ambiguous, unpredictable, 0-1 environments</li> <li>Experience communicating and engaging with Senior leadership and executive teams</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$123,000</span><span class="divider">&mdash;</span><span>$130,000 CAD</span></div></div></div>

Associate, Product Analytics

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Senior HRBP Manager, Engineering.</p> <p><strong>About the job</strong></p> <p>As a Sr HRBP Manager, you’ll work side-by-side with senior leaders in Twilio’s engineering org to craft bold talent strategies that grow organizational capabilities, evolve ways-of-working, and fuel a culture built to deliver world-class CPaaS products. You’ll report directly to the HRBP lead for the Chief Product Officer and join a group of high-impact HR peers. This role is custom-built for someone who thrives in a product-development environment and is motivated to drive organizational success.</p> <p><strong>Responsibilities</strong></p> <p>You’ll shape the future of Twilio’s Engineering org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products.&nbsp; This is achieved&nbsp; by:</p> <ul> <li>Spotting opportunities through consultative, data-driven discovery efforts</li> <li>Partnering with executive clients to create durable, pro-active talent strategies&nbsp;</li> <li>Designing and deploying high-impact talent program</li> <li>Partnering with HR CoEs to ensure your clients extract max value from enterprise programs</li> <li>Supercharging your work by leveraging AI tools to move faster, work smarter, and create space for deeper strategic work</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>Required:</strong></p> <ul> <li>10+ years of HRBP experience and 4+ years partnering with software engineering or product management teams</li> <li>Deep knowledge of engineering orgs, including operating models, methodologies, roles, and trends</li> <li>Proven ability to deliver scalable, high-ROI, business-first people programs</li> <li>Exceptional communication, coaching, and relationship-building skills</li> <li>Energized by learning, solving complex problems, and driving results</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience partnering with internal OE consultants and/or HCM strategy firms</li> <li>Background working within HRBP teams that build and drive functional talent strategies</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.&nbsp;</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$118,200-$147,700 CAD</li> <li>Target Bonus Percentage 17.50%</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Senior HRBP Manager, Engineering

<h2>Role Description</h2> <p><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuiz90zz75zsz68zz77zpz71zz85zwz87zz70zz69zz79zz72z9z79zvez77zz69zz84zz77z9z84z2s48y">As a Senior Full Stack Software Engineer at Dropbox, you will help design and develop the seamless, scalable, and user-friendly experiences Dropbox users depend on. You will take ownership of key product areas, delivering end-to-end solutions that combine front-end user interfaces with robust back-end systems. You will play a leadership role in designing scalable architectures and driving impactful product enhancements. This year, Dropbox is on a mission to expedite the creation and implementation of AI-enabled products, providing a comprehensive technology stack for rapid prototyping and reliable deployment of AI-augmented functionality.</span></p> <p><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuiz90zz75zsz68zz77zpz71zz85zwz87zz70zz69zz79zz72z9z79zvez77zz69zz84zz77z9z84z2s48y">Our Engineering Career Framework is <u data-stringify-type="underline"><a class="c-link" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-stringify-link="https://dropbox.github.io/dbx-career-framework/" data-sk="tooltip_parent">viewable by anyone outside the company</a></u>&nbsp;and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more&nbsp;<a class="c-link" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-stringify-link="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" data-sk="tooltip_parent">here</a>.</span></p> <h2>Responsibilities</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">Manage projects end-to-end: Lead initiatives from data discovery through design, implementation, and deployment.</li> <li data-stringify-indent="0" data-stringify-border="0">Develop customer-centric prototypes: Create prototypes for new product explorations, focusing on user needs and feedback.</li> <li data-stringify-indent="0" data-stringify-border="0">Proactively communicate: Share insights, progress, and outcomes with your team and leadership regularly.</li> <li data-stringify-indent="0" data-stringify-border="0">Collaborate across teams: Foster strong relationships with other engineering teams and collaborate effectively with cross-functional partners within Dropbox.</li> </ul> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zyz72zz70zz71zz72zhwl8r6xz85zr3z69z6z86zz78zz76zcfvdsgm4t">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></p> <h2>Requirements</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">8+ years of professional experience in full-stack development</li> <li data-stringify-indent="0" data-stringify-border="0">BS degree or higher in Computer Science, a related field, or equivalent experience</li> <li data-stringify-indent="0" data-stringify-border="0">Strong experience designing, developing, and scaling web applications</li> <li data-stringify-indent="0" data-stringify-border="0">Expertise in front-end (JavaScript, React, Angular, HTML/CSS) and back-end (Node.js, Python) development</li> <li data-stringify-indent="0" data-stringify-border="0">Familiarity with databases such as MySQL, PostgreSQL, or MongoDB</li> </ul> <div> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$190,400</span><span class="divider">&mdash;</span><span>$257,600 CAD</span></div></div></div>

Senior Full Stack Product Software Engineer

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><p><strong>An overview of this role</strong></p> <p>As a Technical Program Manager on GitLab's all-remote R&amp;D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment.</p> <p><strong>Some examples of our projects:</strong></p> <ul> <li>Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities</li> <li>Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities</li> <li>Driving infrastructure modernization and scalability programs that support our growing customer base</li> <li>Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards</li> </ul> <p><strong>What you will do</strong></p> <ul> <li>Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement</li> <li>Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs</li> <li>Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates</li> <li>Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact</li> <li>Partner with customer success and cross-functional teams to refine communication plans, and operational workflows</li> <li>Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation</li> </ul> <p><strong>What you will bring</strong></p> <ul> <li>Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption</li> <li>Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives</li> <li>Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders</li> <li>Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact</li> <li>Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities</li> <li>Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence</li> <li>Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success</li> <li>Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives</li> </ul> <p><strong>About the team:</strong> The Technical Program Management team sits within GitLab's R&amp;D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North America and Europe. We own the end-to-end delivery of complex, cross-functional programs including AI platform capabilities, enterprise customer initiatives, and strategic technology transformations. As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes.</p> <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div><span style="font-size: xx-small;"><span style="color: white;">Remote-Global</span></span></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$92,400</span><span class="divider">&mdash;</span><span>$198,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply t

Technical Program Manager

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><p><strong>About the Role</strong></p> <p>GitLab is seeking an experienced Principal Field Security Engineer to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs.</p> <p><strong><br>What You'll Do</strong><br><br>Customer Engagement &amp; Assurance</p> <ul> <li>Serve as the primary security point of contact for enterprise customer questions, requests, and concerns</li> <li>Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements</li> <li>Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations.</li> <li>Facilitate customer assurance activities through our Customer Assurance Activities Service Desk</li> <li>Provide escalation support for complex security questionnaires, RFPs, and risk assessments</li> </ul> <p>Contract &amp; Legal Review</p> <ul> <li>Perform comprehensive contract reviews for both customer agreements and vendor relationships</li> <li>Analyze security and compliance clauses in legal documents</li> <li>Provide risk-based recommendations and remediation guidance for contractual security requirements</li> <li>Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals.</li> <li>Document and track contract-related security obligations</li> </ul> <p>Security Evangelism &amp; Thought Leadership</p> <ul> <li>Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials.</li> <li>Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas</li> <li>Build and strengthen GitLab's security brand within the industry</li> </ul> <p>Strategic Initiatives</p> <ul> <li>Maintain and enhance GitLab's Trust Center and self-service security resources</li> <li>Provide strategic recommendations based on customer security concerns in support of revenue growth</li> <li>Participate in Quarterly Business Reviews to inform product and security roadmap decisions</li> <li>Mentor and provide guidance to Security Assurance team members</li> <li>Drive continuous improvement of Field Security processes and documentation</li> <li>Design and implement solutions to enable Sales facing teams to successfully discuss security problems and topics with customers</li> </ul> <p><strong>What you'll bring</strong></p> <ul> <li>10+ years of experience in information security, with at least 5 years in customer-facing security roles</li> <li>Deep expertise in security frameworks and standards such as (SOC 2, ISO 27001, FedRAMP, GDPR, NIST, etc.)</li> <li>Proven track record of contract negotiation and security/privacy agreement reviews</li> <li>Exceptional written and verbal communication skills with ability to translate complex technical concepts for diverse audiences</li> <li>Experience creating security content (blogs, whitepapers, presentations). Experience speaking at conferences is a plus.</li> <li>Strong understanding of cloud security, SaaS security models, and DevSecOps practices</li> <li>Experience working cross-functionally with Sales, Legal, Product, and Engineering teams</li> <li>Ability to balance security risk with business objectives</li> </ul> <p><br><br></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$200,000</span><span class="divider">&mdash;</span><span>$280,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is p

Principal Field Security Engineer

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2><strong><strong class="textBold">An overview of this role</strong></strong></h2> <p>GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable.</p> <p>As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on.</p> <h2><strong><strong class="textBold">Organizational Focus Areas</strong></strong></h2> <p>Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority.</p> <h3><strong><strong class="textBold">Production Engineering (Infrastructure Platforms)</strong></strong></h3> <p>This track leads high-impact platform initiatives for our multi-tenant SaaS infrastructure. You will lead the technical roadmap across key areas of Production Engineering to ensure our global operations remain resilient and modern.</p> <ul> <li><strong>Core Focus:</strong> Lead strategy and execution of our multi-tenant SaaS infrastructure in collaboration with other Platform teams..</li> <li><strong>Collaboration:</strong> Partner with Database Operations and Cells teams to align production engineering efforts with the overall platform strategy.</li> </ul> <h3><strong><strong class="textBold">Group Tenant Scale (GTS)</strong></strong></h3> <p>This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms..</p> <ul> <li><strong>Core Focus:</strong> Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.</li> <li><strong>Distributed Architecture:</strong> Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.</li> <li><strong>Strategic Decisions:</strong> Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.</li> </ul> <h3><strong><strong class="textBold">GitLab Delivery&nbsp;</strong></strong></h3> <p>The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings.</p> <ul> <li value="1"><strong><strong class="textBold">Core Focus:</strong></strong> Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.</li> <li value="2"><strong><strong class="textBold">Developer Experience:</strong></strong> Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.</li> <li value="3"><strong><strong class="textBold">Delivery at Scale:</strong></strong> Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.</li> </ul> <h2><strong><strong class="textBold"><br>What You'll Do</strong></strong></h2> <ul> <li value="1">Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.</li> <li value="2">Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.</li> <li value="3">Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.</li> <li value="4">Translate business and product strategy into long-term technical roadmaps and execution plans.</li> <li value="5">Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.</li> <li value="6">Establish technical standards and architectural patterns that raise quality and consistency across the organization.</li> <li value="7">Be accountable for production outcomes, including reliability, performance, and operational excellence.</li> <li value="8">Mentor senior engineers and act as a force multiplier through influence rather than direct authority.</li> <li value="9">Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.</li> </ul> <h2><strong><strong class="textBold">What You'll Bring</strong></strong></h2> <ul> <li value="1">Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.</li> <li value="2">Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.</li> <li value="3">Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.</li> <li value="4">Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.</li> <li value="5">Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.</li> <li value="6">Experience being accountable for production systems, not just design recommendations.</li> <li value="7">Ability to author and drive long-term technical strategy and multi-month roadmaps.</li> <li value="8">Track record of leading through influence and shaping technical direction without direct authority.</li> <li value="9">Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.</li> <li value="10">Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.</li> </ul> <h2>About the team</h2> <p>The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" dat

Principal Engineer, Infrastructure Platforms

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h4>An overview of this role</h4> <p>As an Engineering Manager for our Database Reliability, Scale &amp; Operations team, you’ll build and lead the group that owns GitLab.com’s PostgreSQL backbone. You’ll shape our database strategy and architecture, guide data store selection for different use cases, and drive operational excellence so our customers experience a fast, always available platform as we continue to grow. Your work will span technical leadership and people management. You’ll hire and coach exceptional engineers, set clear and measurable objectives, and act as a force multiplier by enforcing healthy database practices and helping the team move from reactive firefighting to proactive planning. You’ll collaborate closely with Platform/Infrastructure, Product, Development, and Support teams, serve as the escalation point for Tier-2 on-call, and ensure lessons from running PostgreSQL at scale feed back into how GitLab builds and operates its product.</p> <p>Some examples of our projects:</p> <ul> <li value="1">Scaling PostgreSQL horizontally and vertically to support GitLab.com growth</li> <li value="2">Improving performance, capacity, compliance, and availability of our database infrastructure</li> </ul> <h4>What you’ll do</h4> <ul> <li value="1">Lead the Database Reliability, Scale &amp; Operations team to ensure availability, security, scalability, and operational excellence for GitLab.com</li> <li value="2">Define and drive database strategy, including data store selection for different use cases and cost optimization across environments</li> <li value="3">Build, coach, and retain a high-performing, distributed engineering team, creating an environment where team members can thrive and deliver results</li> <li value="4">Set clear objectives, establish healthy database practices, and hold the team accountable while acting as a force multiplier for their impact</li> <li value="5">Collaborate with Platform, Infrastructure, Product, Development, and Support teams to influence and advocate for sound database decisions across GitLab</li> <li value="6">Serve as the escalation point for the team’s Tier-2 on-call process to help GitLab.com meet availability and reliability goals</li> <li value="7">Lead agile projects focused on PostgreSQL reliability, performance, capacity management, and scaling initiatives in an asynchronous, remote-first environment</li> <li value="8">Translate complex database and distributed systems topics into clear, actionable language for technical and non-technical stakeholders</li> </ul> <h4>What you’ll bring</h4> <ul> <li value="1">Experience leading distributed engineering teams responsible for reliability, scale, and operations in a production environment</li> <li value="2">Background in hiring, coaching, and developing engineers, with a focus on building healthy team culture and sustainable on-call practices</li> <li value="3">Applied experience designing and operating database systems at scale, including PostgreSQL and distributed data stores, with attention to performance, availability, and security</li> <li value="4">Ability to define database strategy, including data store selection and cost-conscious architectural decisions, in collaboration with product and platform stakeholders</li> <li value="5">Practice setting clear, measurable objectives, establishing operational best practices, and holding teams accountable while remaining open to feedback and iteration</li> <li value="6">Skill in collaborating across infrastructure, platform, product, and support teams to drive shared outcomes and resolve complex technical issues</li> <li value="7">Strong written and verbal communication skills to explain database decisions and risks to leadership and non-technical partners</li> <li value="8">Openness to candidates with diverse backgrounds and transferable skills relevant to database reliability, large-scale systems, and technical people management</li> </ul> <h4>About the team</h4> <p>At GitLab, our Database Reliability, Scale &amp; Operations team is responsible for building, running, and owning the full lifecycle of the PostgreSQL database engine that powers GitLab.com. We focus on reliability, scalability, performance, and security of the database and its supporting services, and we develop patterns and frameworks that guide how GitLab grows and scales its database infrastructure for both SaaS and self-managed customers. We work asynchronously across regions, using engineering principles and production learnings to inform our decisions and to feed improvements back into Product, Development, and Support. We partner closely with Support when self-managed customers encounter complex database issues and continuously look for ways to move from reactive problem-solving to proactive capacity planning, compliance alignment, and resilience engineering.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$131,600</span><span class="divider">&mdash;</span><span>$282,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less li

Engineering Manager, Database Reliability, Scalability & Operations

About Mitre Media Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. If you’re excited by the intersection of big data, AI, and investing, join our lean, entrepreneurial team from anywhere within ±3 hours of Eastern Time. About the Role As Tech Lead Data Engineer, you’ll architect and maintain the data backbone powering every feature across our product suite. Reporting to the CTO, you will design Databricks-based ETL pipelines, model complex investment data, and surface low-latency, high-quality datasets for both user-facing features and internal AI/analytics workloads. You’ll collaborate in a remote-first hybrid culture that values in-person “bursts” of collaboration, follow ShapeUp for project planning, and ship pragmatic solutions that favor de-scoping over delays. Responsibilities Design, implement, and optimize large-scale ETL workflows in Databricks (Apache Spark, Delta Lake, DBT). Develop algorithms that transform raw market data into actionable insights. Own data quality and lineage, instituting tests, monitoring, and alerting for mission-critical pipelines. Evolve our cloud data platform (AWS & GCP) for scale, performance, and cost efficiency. Mentor engineers, championing best practices in code reviews, documentation, and DevOps for data. Required Technical Skills Data Engineering Programming : Expert in Python plus working knowledge of Scala or Java. Databricks & Spark : Hands-on with cluster tuning, job orchestration, and Delta Tables. SQL & DBT : Strong analytical SQL, modular data-model design, and CI/CD for transformations. Cloud : Production experience on AWS or GCP data services (e.g., S3/G

Tech Lead Databricks Data Engineer

About Mitre Media Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. Join our lean, entrepreneurial team to shape the future of AI-powered investing from your location ±3 hours from Eastern Time. Our users are deeply engaged, spending over 5 minutes per visit with a bounce rate below 10%, researching investments across hundreds of different categories. With 40 million brokerage accounts in the U.S., we take pride in building tools that make a real impact, fostering a culture of trust, innovation, and dynamism. If you’re passionate about financial technology and AI, we’d love to connect! About the Role As a Full-Stack Rails Tech Lead, you’ll architect and implement LLM-powered web applications within our microservices-based Rails 8 platform. Reporting directly to our CTO, you’ll collaborate with a small, high-impact team to deliver user experiences across Dividend.com, MutualFunds.com and other brands within our portfolio. This role combines expert Ruby on Rails skills with AI integration expertise, requiring you to leverage LLMs in your development workflow, state management and user interactions. You’ll work in a remote-first hybrid environment, which encourages in person collaboration, using ShapeUp to manage projects that trade-off on-time delivery for de-scoped outcomes. As a technical leader, you'll have a seat at the table shaping system architecture, implementing core features all while embracing an entrepreneurial mindset and a “get things done” mentality. Responsibilities Architect and maintain Rails applications (Rails 8) Integrate LLMs into our microservices architecture for state management and 

Tech Lead Full-Stack Rails Engineer

<p data-renderer-start-pos="59"><strong data-renderer-mark="true">ABOUT KHAN ACADEMY</strong></p> <p data-renderer-start-pos="79">Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.</p> <p data-renderer-start-pos="581"><strong data-renderer-mark="true">OUR COMMUNITY&nbsp;</strong></p> <p data-renderer-start-pos="597">Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.</p> <p><span style="font-weight: 400;"><strong>THE ROLE</strong><br></span></p> <p>Imagine being a teacher in Sarasota, Florida with a classroom full of 6th graders who haven’t had a normal year of school or learning since before the COVID pandemic. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.</p> <p>We have no end of fascinating challenges that can only be solved with a deep understanding of our users, diligent product &amp; UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:</p> <ul> <li>How do we support district teachers and administration with the resources they need to improve reading comprehension?</li> <li>How do we help students with learning gaps catch up to their grade level?</li> <li>How do we center schools serving historically under-resourced communities in our product design and development?</li> <li>How do we reach more school districts so our learning experience gets used in more classrooms?</li> <li>…and more</li> </ul> <p>The best part? Our work really matters: <a href="https://www.cnbc.com/video/2022/10/24/khan-academy-ceo-on-low-math-and-reading-test-scores.html?&amp;qsearchterm=SAL%20KHAN">catch Sal talking to CNBC about low math and reading test scores</a>.</p> <p><strong>We’re looking for a Staff Product Designer&nbsp; to join our Districts team. The heart of this role is driving the end-to-end design architecture for our Next-Gen Administrator platform. We’re looking for someone who can approach a suite of products as a system – not just mockups and prototypes, but work cross-functionally to meet business objectives and create a competitive advantage in the market.&nbsp;</strong></p> <p>Some of the things you will work on immediately:</p> <ul> <li>Increasing engagement and usability of our current school and district administrator platform</li> <li>Collaborate with design, engineering, and product management partners on the longer-term vision for the Next Gen Admin platform</li> <li>Support end-to-end information architecture across our multi-product ecosystem</li> </ul> <p>You will play a vital role on an inclusive, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are.</p> <p>If you’re looking for the opportunity to shape the future of learning by shipping high-quality tools and solutions that help solve real problems for learners and educators, please don’t hesitate to apply — we’d love to hear from you.</p> <p><strong>WHAT YOU'LL DO</strong></p> <ul> <li>Leverage your product design and systems thinking skills to form and advocate for a clear&nbsp; Design POV for making enhancements to an existing user platform</li> <li>Create end-to-end design artifacts–including journey maps, system maps, wireframes and flows, low-high fidelity mockups, AI-scaffolded prototypes—to test hypotheses around solutions impacting clarity, reach, engagement, and product cohesion</li> <li>Partner closely with Product Management, Engineering, Content, and Partnerships to iterate on existing products and design new experiences.</li> <li>In collaboration with your Senior Design Manager, UXR specialists, and partners, plan and facilitate light research sessions to advance the decision-making process</li> <li>Set a standard of operational excellence by driving the design side of projects effectively through strong project management, fast execution on design iterations, and clear communication of validated rationale</li> <li>Join the cross-functional group that maintains our design systems, propose changes and additions to our design systems, review what other designers propose and help maintain internal consistency and usability</li> <li>Build alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan Academy</li> <li>Cultivate a growth mindset (another one of our values) by soliciting feedback on solutions from key stakeholders and learning how to partner effectively with Brand and Visual Design to ensure what you ship looks and feels like Khan Academy</li> <li>Invest in our org by mentoring, coaching and developing both your Design teammates and your cross-functional partners</li> </ul> <p><em>Responsibilities may change as business and team needs evolve.</em></p> <p><strong>WHAT YOU BRING</strong></p> <ul> <li>At least 10+ years of relevant experience on an in-house product design team.</li> <li>You are outstanding across information architecture and ecosystem design, interaction design, and prototyping, with strong visual design skills.</li> <li>Have the ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects.</li> <li>A critical participant in design reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback at every step of the process.</li> <li>Exceptional verbal and written communication skills for technical and non-technical partners, internally and externally.</li> <li>Comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership.</li> <li>Scrappy, have a bias toward action, and love moving fast.</li> <li>You know how to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial.</li> <li>A lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? What’s the most concise experience we can deliver that still provides value?</li> </ul> <p>Qualities we value in ourselves, and those who join our team:</p> <ul> <li>Introspective, mature, low-ego, and emotionally intelligent</li> <li>Growth mindset, willingness to learn and to teach others</li> <li>Proactively seek out the people and info you need to move work forward and unblock yourself</li> <li>High comfort level working within a strong top-down product vision led by our CEO, Sal Khan</li> <li>Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next</li> <li>Comfortable with ever-shifting priorities and ambiguous situations, like you’d experience in a startup</li> <li>Willing to roll your sleeves up and pitch in when a project goes off-script</li> <li>Excited about education and engaging learning experiences, deeply curious about how and why people learn</li> <li>Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> </ul> <p>NOTE: Submitting a portfolio with your application is required. We're looking for a portfolio that highlights the parts of your background and experience that are relevant to the job description. Applications without a portfolio link or attachment (plus password if required) will not be considered.</p> <p><strong>PERKS AND BENEFITS</strong></p> <p data-renderer-start-pos="1639">We may be a non-profit, but we reward our talented team extremely well! We offer:</p> <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority</li> <li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> <p>At Khan Academy we are committed to fair and equitable comp

Staff Product Designer, Districts

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h3><strong>Overview</strong></h3> <p>Instacart’s Data Governance and Foundations team builds the core infrastructure that keeps our data trusted, secure, and compliant across every region where we operate. We partner closely with Legal, Compliance, Security, and Engineering to translate regulatory requirements like SOX and GDPR into resilient, scalable systems that power safe data access and accelerate the business.</p> <p>As a Senior Software Engineer on this team, you will design and deliver platform capabilities for policy management, role-based data access, auditing, data classification, and lineage across Instacart’s modern data stack (Snowflake, Databricks, Kafka, Iceberg, Trino). Your work will directly enable product teams, analysts, and data scientists to innovate confidently while meeting stringent privacy and compliance standards.</p> <p>You’ll join a collaborative team of 6–7 engineers focused on foundational infrastructure, with opportunities to lead high-impact architecture, influence standards, and mentor others.&nbsp;</p> <h3><strong>About the Job</strong></h3> <ul> <li>Design, build, and operate services and tooling for role-based and attribute-based access control, policy enforcement, auditing, and data classification across Snowflake, Databricks, Trino, and Iceberg-backed datasets.</li> <li>Develop event-driven controls and metadata pipelines (e.g., Kafka-based) to automate governance workflows, detect drift, and continuously validate compliance posture.</li> <li>Collaborate with Legal, Compliance, and Security to translate requirements (e.g., GDPR, SOX, PII handling) into technical controls, runbooks, and demonstrable evidence for audits.</li> <li>Own projects end-to-end—from architectural design and implementation to reliability, performance, and operability—setting and meeting clear SLOs in a fast-paced environment.</li> <li>Standardize and evangelize best practices for data privacy, schema evolution, cataloging/lineage, and policy-as-code across Instacart’s data platform and partner teams.</li> </ul> <h3><strong>About You</strong></h3> <h3>Minimum Qualifications</h3> <ul> <li>Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.</li> <li>5+ years of software engineering experience building backend or platform services for data-intensive or distributed systems.</li> <li>Proficiency in one or more programming languages such as Python, Java, Scala, or Go, plus strong SQL skills.</li> <li>Hands-on experience with modern data platforms, including at least two of the following: Snowflake, Databricks, Trino/Presto, Apache Iceberg, Apache Kafka.</li> <li>Demonstrated experience implementing data security controls (e.g., RBAC/ABAC, row/column-level security, tokenization, or dynamic data masking) in production.</li> <li>Experience operating services in cloud environments (AWS, GCP, or Azure), including monitoring, incident response, and on-call participation.</li> <li>Proven track record of delivering complex, multi-stakeholder projects in a rapidly changing environment.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Deep knowledge of distributed systems concepts (consensus, partitioning, streaming semantics, exactly-once processing, schema compatibility).</li> <li>Familiarity with data privacy and compliance frameworks (e.g., GDPR, SOX) and building auditable technical controls and evidence pipelines.</li> <li>Experience with data cataloging and lineage (e.g., Unity Catalog, DataHub, OpenLineage) and policy frameworks (e.g., OPA/Rego, Apache Ranger, Lake Formation).</li> <li>Exposure to Infrastructure-as-Code (e.g., Terraform) and policy-as-code practices to standardize governance across environments.</li> <li>Ability to lead design reviews, mentor engineers, and drive alignment across Legal, Compliance, Security, and Engineering partners.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$168,000</span><span class="divider">&mdash;</span><span>$177,500 CAD</span></div></div></div>

Senior Software Engineer, Data Governance and Foundations

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>&nbsp;</p> <p>We're seeking an experienced Senior Program Manager, Creative Operations to provide holistic oversight and stewardship of our in-house creative agency’s ecosystem of resources: people, time, and budget. You'll serve as air traffic control for a portion of our creative portfolio, ensuring what we've sized, scoped, and allocated stays to plan, and reacting quickly with solutions when we need to deviate. When our most complex, cross-functional programs require dedicated leadership, you'll step in to provide hands-on program management, ensuring seamless execution across multiple workstreams and stakeholders.</p> <p>This role uniquely blends portfolio management (your primary focus) with strategic program management for high-stakes initiatives. You'll know when to zoom out to manage the ecosystem and when to zoom in to drive critical programs to successful completion. You'll apply broad expertise to lead and contribute to functional objectives that achieve company goals in innovative ways, working closely with the Head of Creative Operations, Executive Creative Director, and Head of Production.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <ul> <li>Provide holistic oversight of a portion of Local Produce's creative portfolio, managing the interconnected ecosystem of people, time, and budget across your assigned campaigns and initiatives—serving as 'air traffic control' to ensure optimal resource allocation and utilization</li> <li>Monitor portfolio health and react quickly with solutions when projects deviate from plan, reallocating resources and adjusting scope to keep work on track while protecting team focus and preventing burnout</li> <li>Lead end-to-end program management for the most complex, high-priority initiatives within your portfolio that span multiple creative disciplines, have cross-functional dependencies, involve external vendors, or are business-critical with high visibility</li> <li>Develop comprehensive program plans with clear workstreams, milestones, and dependencies; coordinate across teams while managing risks, issues, and changes; and drive regular program reviews to ensure successful delivery</li> <li>Provide portfolio-level and program-specific reporting that gives leadership clear visibility into creative capacity, utilization, and expenses; forecast future resource needs and evaluate tradeoffs between in-house talent, agency support, and contractors</li> <li>Design and maintain portfolio management systems, dashboards, and reporting tools that enable real-time visibility into resource allocation, capacity, project status, and program health</li> <li>Establish frameworks for intake, prioritization, and resource allocation that ensure your portfolio stays aligned with business goals, and determine when initiatives require dedicated program management vs. portfolio-level oversight</li> <li>Partner with the Head of Creative Operations on capacity planning for Local Produce, owning capacity planning for your portfolio while maintaining a clear view of available bandwidth across all creative disciplines and proactively flagging capacity risks with recommended solutions</li> <li>Translate company goals into operational objectives for your portfolio and build supportive relationships with stakeholders across Marketing, Creative, Production, and Finance</li> <li>Partner with leadership to foster a positive, collaborative culture within Local Produce and encourage experimentation with new ways of working, including AI tools and emerging technologies</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>8-10 years of experience in Creative Operations, Production Management, or Studio Operations, with demonstrated expertise in both portfolio management and complex program management</li> <li>Proven track record providing portfolio-level oversight in fast-paced creative environments—managing the ecosystem of people, time, and budget rather than individual project execution</li> <li>Deep experience leading complex programs involving multiple creative disciplines, cross-functional teams, and external partners- with a focus on brand, product, and consumer</li> <li>The ability to function in a highly&nbsp;</li> <li>Strong background in capacity planning, resource forecasting, and portfolio optimization</li> <li>Experience serving as 'air traffic control' for creative teams while also 'piloting' the most critical initiatives</li> <li>Strong understanding of creative disciplines and how to coordinate them in complex programs</li> <li>Ability to thrive in an extremely fast-paced environment, proactively identifying and implementing solutions while consistently demonstrating a high bar of excellence and polish in all deliverables</li> <li>Deep hands-on experience with program management tools (e.g., Workfront, Asana, Monday.com, etc.)</li> </ul> <p>Preferred Qualifications</p> <ul> <li>At least 3-5 years in an agency environment (advertising agency, creative agency, or production company), with experience managing both creative capacity across portfolios and leading complex, multi-workstream programs</li> <li>Strong analytical skills with ability to model scenarios, forecast capacity needs, identify risks, and evaluate complex tradeoffs between speed, quality, and cost across functions</li> <li>Systems thinking—ability to design portfolio management frameworks that provide visibility and enable informed decision-making</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$143,000</span><span class="divider">&mdash;</span><span>$151,000 CAD</span></div></div></div>

Senior Program Manager, Consumer

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2>&nbsp;</h2> <p><strong>Overview</strong></p> <p>The Shopping Experience team is responsible for the end-to-end consumer journey for a single retailer across Instacart’s app, web, and white-label experiences—from storefront through the order status page. We also oversee key horizontal and 0→1 efforts including Family, Health, Meals/Recipes, Incentives UX, Shopping Lists, and Buy Now.</p> <p>We’re looking for a Senior Product Manager to own the Order Experience: the critical surfaces and capabilities for cart, checkout, and the order status page. You will guide the product vision and roadmap for these transactional flows across both Instacart and our white-label retailer apps, partnering closely with 15 engineers, 1 data scientist, and 1 designer, as well as cross-functional partners in payments, operations, and support.</p> <p>This role is a high-impact opportunity to improve conversion, average order value, and post‑checkout satisfaction while simplifying complex experiences for consumers and retailers. If you thrive in fast-paced environments, love rolling up your sleeves with design and data, and want to ship experiences used at scale, this is the role for you.</p> <p>&nbsp;</p> <p><strong>About the Job</strong></p> <ul> <li>Own the roadmap for cart, checkout, and order status page across Instacart and white‑label retailer apps, defining strategy, goals, and success metrics tied to conversion, AOV, and post‑checkout satisfaction.</li> <li>Lead product discovery and specification—partnering with design to deliver intuitive, accessible experiences and with engineering to ship high‑quality, reliable releases on time.</li> <li>Instrument analytics end to end; design and run experiments; synthesize quantitative and qualitative insights to inform prioritization and iteration.</li> <li>Collaborate with payments, risk, fulfillment, retail, and support teams to ensure compliant, performant, and trustworthy transactional flows (e.g., taxes, fees, promos, substitutions, delivery timing, order updates).</li> <li>Balance platform consistency with retailer customization needs for white‑label experiences, enabling scalable configuration without fragmenting core user journeys.</li> <li>Drive 0→1 and horizontal initiatives across Family, Shopping Lists, and Incentives UX to create a cohesive shopping foundation from storefront through order completion.</li> </ul> <h2>&nbsp;</h2> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>5+ years of product management experience building consumer-facing products, including 3+ years in e‑commerce, marketplace, or on‑demand services.</li> <li>Proven track record shipping and iterating transactional flows (e.g., cart, checkout, order tracking) at scale with measurable impact on conversion and/or AOV.</li> <li>Proficiency with product analytics and experimentation (e.g., SQL and/or tools like Amplitude; designing and interpreting A/B tests and multivariate experiments).</li> <li>Experience partnering with engineering, design, and data science to deliver multi‑quarter roadmaps with 10+ engineering collaborators.</li> <li>Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Experience building white‑label or B2B2C platforms, including multi‑tenant configuration and retailer‑specific requirements.</li> <li>Strong UX sensibility with the ability to create or critique wireframes and flows; familiarity with accessibility and performance best practices for checkout.</li> <li>Background collaborating with payments, risk, tax, and compliance stakeholders for secure and compliant transactional experiences.</li> <li>Demonstrated success leading 0→1 product development from concept through launch and iteration.</li> <li>Comfort operating in fast-paced, highly cross‑functional environments with evolving priorities and high expectations.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$194,000</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div>

Senior Product Manager, Shopping Experience

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>&nbsp;</p> <p>Instacart’s Growth team builds the products and experiences that acquire, activate, and deepen relationships with consumers and retailer partners. We’re hiring a Product Manager, Marketer Experience, to empower both Instacart’s internal marketers and our retailers’ marketing teams with tools that make world-class campaigns easier to create, measure, and scale.</p> <p>&nbsp;</p> <p>In this role, you’ll partner hand in glove with Marketing, Design, Engineering, and Data Science to ideate ideal consumer experiences and enable them through automation, AI, and self-serve workflows. Your work will directly influence campaigns backed by hundreds of millions of dollars in annual spend, driving measurable growth for Instacart’s marketplace and for our retailers’ e-commerce sites.</p> <p>&nbsp;</p> <p>You’ll join a fast-paced, highly collaborative Growth org of 10+ PMs and work closely with two PMs focused on Marketing Capabilities. If you thrive on building from the ground up, iterating quickly, and delivering insights and repeatability at scale, this is a unique opportunity to have outsized impact.</p> <p>&nbsp;</p> <h2><strong>About the Job</strong></h2> <p>&nbsp;</p> <ul> <li>Own the strategy and roadmap for the marketer experience that powers campaign creation, testing, measurement, and iteration across Instacart and retailer partner channels. Partner closely with Marketing Capability PMs to support your vision, where needed.&nbsp;</li> <li>Translate campaign goals into productized workflows, templates, and experimentation frameworks in close partnership with internal Marketing, retailer marketing teams, Design, Engineering, and Data Science.</li> <li>Build automation and AI-assisted capabilities that reduce operational effort for marketers while improving consistency, repeatability, and speed to market for creative and audience experiments.</li> <li>Define growth funnel KPIs and instrumentation; partner with analytics to measure and provide marketer access to lift, conversion, CAC, LTV, and retention– delivering actionable insights for continuous iteration.</li> <li>Enable a high-velocity experimentation program (e.g., A/B, multivariate, holdouts) to help marketers validate ideas quickly, make data-informed decisions, and scale winners across surfaces (app, web, email, push, retailer e-commerce).</li> </ul> <p><br><br></p> <h2><strong>About You</strong></h2> <p><br><br></p> <h3>Minimum Qualifications</h3> <p>&nbsp;</p> <ul> <li>8+ years of product management experience building and shipping software products.</li> <li>3+ years driving growth or marketing technology products at scale in e-commerce, marketplaces, or advertising/marketing platforms.</li> <li>Hands-on experience running A/B and multivariate experiments end to end using experimentation platforms and interpreting results with statistical rigor.</li> <li>Proven track record building internal or marketer-facing tools from 0→1 and iterating post-launch based on user feedback and data.</li> <li>Experience leading cross-functional teams across Engineering, Design, Marketing, and Data Science to deliver complex, multi-surface initiatives.</li> <li>Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Statistics, Economics) or equivalent practical experience.</li> </ul> <p><br><br></p> <h3>Preferred Qualifications</h3> <p>&nbsp;</p> <ul> <li>Direct experience partnering with brand and retailer marketing teams and design organizations to translate campaign strategies into product capabilities.</li> <li>Expertise mapping and optimizing consumer journey flows across app, web, email, and push, including lifecycle and retention programs.</li> <li>Fluency in growth funnel analytics (acquisition, activation, retention, monetization) and building KPI frameworks that align teams on outcomes.</li> <li>Experience integrating with marketing and retail ecosystems such as CDPs and ESPs (e.g., Segment, Braze, Iterable, Salesforce Marketing Cloud) and ad/attribution tools.</li> <li>Background building AI-assisted workflows for creative generation, audience selection, or campaign automation.</li> <li>Comfort operating in an ambiguous, fast-changing environment with a bias for rapid experimentation and iterative delivery.</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$165,000</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div>

Senior Product Manager, Marketing Experiences, Growth

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2>&nbsp;</h2> <h2><strong>Overview</strong></h2> <p>Every day, millions of people interact with our marketplace to access the essential products they need—and along the way, they discover new ways to save money and earn and redeem rewards. Our payments, loyalty, and offers teams are central to these experiences. At the core of our work lies a mission to make affordability and financial ease accessible for all while providing delightful, seamless, and rewarding interactions.</p> <p>Our customers face financial pressures on a daily basis—this role will directly contribute to alleviating those very real, nuanced challenges. From making payments a frictionless experience to designing innovative ways to inspire loyalty and savings, you’ll be at the forefront of shaping how affordability drives consumer decision-making within the Instacart ecosystem.</p> <p>This scope and role extends horizontally across foundational initiatives in our primary marketplace and white-label solutions. The right candidate will work to ensure our retail partners and consumers have access to cutting-edge yet intuitive solutions for offers, discounts, loyalty, and seamless payment mechanisms.</p> <p>&nbsp;</p> <h2><strong>About the Job</strong></h2> <p>As a Senior Product Designer II working on Commerce Platform, you’ll have the unique opportunity to transform how people engage with affordability at scale. Through thoughtful design, you’ll bridge the gap between complex business goals and intuitive user experiences by focusing the end-to-end experience of payments, offers, and loyalty. Your work will help customers understand and unlock savings, optimize the way offers and discounts are applied, and bring clarity to loyalty programs and payment options.</p> <p>Day-to-day, you’ll collaborate with a multidisciplinary team to design holistic product flows, focusing on usability, impact, and scalability. You’ll tackle challenges that balance the needs of customers (seeking transparency and simplicity), retailers (aiming to grow their business, as well as their customer loyalty), and brands (driving ads campaigns and conversions). Whether building flexible systems for promotions, introducing innovative payment integrations, or reimagining loyalty interactions, you’ll play a pivotal role in creating meaningful, value-driven experiences.</p> <p>&nbsp;</p> <h2><strong>About You</strong></h2> <p>Minimum Qualifications</p> <ul> <li>8+ years of professional experience in product design with a strong portfolio showcasing your expertise in interaction design, user research, and systems thinking.</li> <li>Proven ability to create seamless and scalable design systems that work across diverse surfaces (web, mobile apps, white-label platforms).</li> <li>Experience designing for savings-focused products such as discounts, promotions, loyalty memberships, or payment workflows.</li> <li>Mastery of user-centric design processes, from concept ideation and prototyping to delivering final, developer-ready assets.</li> <li>Exceptional communication skills, with the ability to articulate complex design ideas persuasively to diverse stakeholders.</li> <li>A track record of working in ambiguous spaces and bringing clarity through design strategy and thoughtful execution.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Experience working in marketplace environments or designing for multi-sided ecosystems.</li> <li>Proficiency in rapid prototyping tools and workflows (including AI-enhanced tools for design iteration).</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$171,000</span><span class="divider">&mdash;</span><span>$180,500 CAD</span></div></div></div>

Senior Product Designer II - Commerce Platform

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next HRBP Director, Product Management&nbsp;</p> <p><strong>About the job</strong></p> <p>This <strong>HRBP Director</strong> role partners directly with the senior leaders shaping Twilio’s Product Management organization.&nbsp;&nbsp;</p> <p>This is a hands-on, high-impact IC role designed for someone who loves being at the heart of product strategy and innovation, thrives in product development environments, and energized by the opportunity to apply OE/OD practices and tools to ensure business success.&nbsp;&nbsp;</p> <p>This role joins a broader HR team that supports Product, Engineering, &amp; R&amp;D.</p> <p><strong>Responsibilities</strong></p> <p>You’ll shape the future of Twilio’s Product Management org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products.&nbsp; This is achieved&nbsp; by:</p> <ul> <li>Spotting opportunities through consultative, data-driven discovery efforts</li> <li>Partnering with executive clients to create durable, pro-active talent strategies&nbsp;</li> <li>Designing and deploying high-impact talent program</li> <li>Partnering with HR CoEs to ensure your clients extract max value from enterprise programs</li> <li>Supercharging your work by leveraging AI tools to move faster, work smarter, and create space for deeper strategic work</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p><strong>Required:</strong></p> <ul> <li>14+ years of HRBP experience</li> <li>Deep knowledge of product development orgs, including operating models, methodologies, roles, and trends</li> <li>Proven ability to deliver scalable, high-ROI, business-first people programs</li> <li>Exceptional communication, coaching, and relationship-building skills</li> <li>Energized by learning, solving complex problems, and driving results</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience partnering with internal OE consultants and/or HCM strategy firms</li> <li>Background working within HRBP teams that build and drive functional talent strategies</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.</p> <p><strong>Travel</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.<br><br></p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p><strong>Compensation</strong></p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$142,800-$178,500 CAD</li> <li>Target Bonus Percentage 20%</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

HRBP Director, Product Management

<div class="content-intro"><p>Ready to be pushed beyond what you think you’re capable of?</p> <p>At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.</p> <p>To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.</p> <p>Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.</p> <p>While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</p></div><p>As a Staff Software Engineer, you will balance the role of an individual contributor while also anchoring new projects, leading technical direction and mentoring other engineers on the team. We highly value individuals with intellectual curiosity and openness. We collaborate across the organization, helping our engineers think big and take risks while building a culture of diversity, positive energy and blameless truth-seeking. Our engineering team leverages a diverse tech stack and our focus is finding smart engineers who’ve worked on complex projects and we have all the trust you’d be able to pick up whatever tech necessary in the stack.</p> <p><strong>About Finhub:</strong></p> <p>FinHub is at the core of Coinbase, processing and recording fund movements for our clients and our business. We are responsible for processing transactions across crypto, fiat and internal wallet, and managing the assets for our users including providing portfolio performance, user tax optimizations etc.&nbsp; With rapid growth of the industry and the company, our scale and complexity of operations quickly surpassed the original design of typical ledgering systems. Currently, we are taking on a challenge to unlock the next level of evolution for fund movements architecture. This is a unique opportunity to redesign foundational systems that will set Coinbase up for success in the next decade.&nbsp;</p> <p><strong>What you’ll be doing:</strong></p> <ul> <li>Architect and develop next generation book and records system that power Coinbase</li> <li>Provide technical structure to teams and work closely with management and stakeholders to define strategic roadmaps</li> <li>Manage individual projects priorities, deadlines and deliverables with your technical expertise</li> <li>Mentor and train other team members on design techniques and coding standards</li> <li>Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.</li> <li>Write high quality, well tested code to meet the needs of your customers</li> </ul> <p><strong>What we look for in you:</strong></p> <ul> <li>8+ years of experience in software engineering</li> <li>You’ve built fault tolerant, highly reliable systems at scale</li> <li>You’ve experienced architecting and developing solutions to ambiguous problems with significant impact</li> <li>You have experience applying these skills to Ledgering or Trading systems at scale.</li> <li>You’re passionate about building an open financial system that brings the world together</li> </ul> <p><strong>&nbsp;Nice to haves:</strong></p> <ul> <li>Have experience with Aeron, Raft, high performance Java</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> <li>You have gone through a rapid growth in your company (from 10 to 100s of engineers)</li> </ul> <p>&nbsp;</p> <p><span style="font-weight: 400;">Job #: P68511<br>*Answers to crypto-related questions may be used to evaluate your onchain experience.<br></span></p> <p><span style="font-weight: 400;">#LI-Remote</span></p> <p>&nbsp;</p> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision).</p> <div id="fortidlp-input-element-parent"></div></div><div class="title">Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:</div><div class="pay-range"><span>$217,900</span><span class="divider">&mdash;</span><span>$217,900 CAD</span></div></div></div><div class="content-conclusion"><p><span style="font-weight: 400;">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.</span></p> <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp;</p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>.</p> <h3><strong>Global Data Privacy Notice for Job Candidates and Applicants</strong></h3> <p><span style="font-weight: 400;">Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a class="c-link" href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank" data-stringify-link="https://www.coinbase.com/legal/applicant_privacy_notice" data-sk="tooltip_parent">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.</span></p> <h3><strong>AI Disclosure</strong></h3> <p><em>For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;</em></p> <p><em>For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp;</em></p> <p><strong><em>The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment</em></strong><em>. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com</em></p> <p><span style="font-weight: 400;">&nbsp;</span></p> <p>&nbsp;</p> <div id="fortidlp-input-element-parent"></div></div>

Staff Software Engineer, Backend - Financial Hub

<div class="content-intro"><p>Ready to be pushed beyond what you think you’re capable of?</p> <p>At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.</p> <p>To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.</p> <p>Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.</p> <p>While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</p></div><p><strong>About the team<br></strong></p> <p>Come build the next generation of global business payments built on top of stablecoins. Coinbase is working on multiple zero-to-one products that enable businesses to integrate stablecoins into their financial operations, unlocking instant global payments, streamlining ecommerce checkouts, effortless vendor invoicing, secure treasury management, and much more. Our mission is to update the system for the $100T+ business payments market, and we’re just getting started.</p> <p>As a Software Engineer, you'll design and scale systems that power business payment workflows like Global Payouts, Payment Links, Invoicing, etc. You’ll lead high-impact projects, integrate new blockchains, and work closely with cross-functional teams to bring stablecoin utility to businesses of all sizes.</p> <p><strong>What you’ll be doing:</strong></p> <ul> <li>Design, build, and scale backend systems that power stablecoin-based business payment workflows, including Global Payouts, Payment Links, Invoicing, and related financial products used by businesses worldwide.</li> <li>Own the end-to-end delivery of well-scoped features and services, from technical design and implementation through launch, monitoring, and continuous iteration in production.</li> <li>Contribute to zero-to-one product development by writing clean, maintainable, and well-tested code, and by participating in thoughtful code reviews to uphold high engineering standards.</li> <li>Integrate blockchains, payment rails, and internal financial systems to enable fast, secure, and reliable global business payments at scale.</li> <li>Collaborate closely with product managers, frontend engineers, designers, and compliance partners to deliver high-quality, user-centric payment experiences that meet real business needs.</li> </ul> <p><strong>What we look for in you:</strong></p> <ul> <li>2+ years of professional software engineering experience, with a strong track record of building, shipping, and operating production systems.</li> <li>Experience working on consumer- or business-facing products at scale, with an understanding of reliability, performance, and the impact of engineering decisions on end users.</li> <li>Proven ability to design, build, scale, and maintain backend services, and to compose systems using service-oriented or microservices architectures.</li> <li>Solid foundations in distributed systems, APIs, and data modeling, particularly for transactional, financial, or high-throughput systems.</li> <li>Strong engineering craftsmanship: you write high-quality, well-tested, and maintainable code that balances technical rigor with delivering value to customers.</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Experience growing with a company through rapid scale (e.g., startup to mid-size or beyond).</li> <li>Background in fintech, payments, blockchain, or other regulated domains.</li> </ul> <p>Job # - <strong>GCBE04CA</strong></p> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision).</p> <div id="fortidlp-input-element-parent"></div></div><div class="title">Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:</div><div class="pay-range"><span>$154,000</span><span class="divider">&mdash;</span><span>$154,000 CAD</span></div></div></div><div class="content-conclusion"><p><span style="font-weight: 400;">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.</span></p> <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp;</p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>.</p> <h3><strong>Global Data Privacy Notice for Job Candidates and Applicants</strong></h3> <p><span style="font-weight: 400;">Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a class="c-link" href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank" data-stringify-link="https://www.coinbase.com/legal/applicant_privacy_notice" data-sk="tooltip_parent">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.</span></p> <h3><strong>AI Disclosure</strong></h3> <p><em>For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;</em></p> <p><em>For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp;</em></p> <p><strong><em>The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment</em></strong><em>. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com</em></p> <p><span style="font-weight: 400;">&nbsp;</span></p> <p>&nbsp;</p> <div id="fortidlp-input-element-parent"></div></div>

Software Engineer, Backend - (Coinbase for Business)

<div class="content-intro"><p>Ready to be pushed beyond what you think you’re capable of?</p> <p>At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.</p> <p>To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.</p> <p>Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.</p> <p>While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</p></div><p><strong>Team/ Role:</strong>&nbsp;</p> <p>The Coinbase Canada Operations Manager will report to the Coinbase Canada (CBCA) Chief Operating Officer (COO) We oversee all aspects of Coinbase Canada operations – from product and regulatory operations, to service delivery, technology and outsourcing oversight. The team also drives country-level growth initiatives that align with both the Canadian market priorities and Coinbase’s global strategy.</p> <p>&nbsp;</p> <p><strong>What you’ll be doing (ie. job duties):</strong><strong>&nbsp;</strong></p> <p><strong>Operational Oversight &amp; Execution</strong></p> <p>Support the COO in the effective oversight and management of operational functions both within CBCA and outsourced to intragroup or third party entities. This includes implementing operational policies and procedures, overseeing risk management processes, overseeing SLA frameworks,&nbsp; oversight of services, including intra-group and third-party providers, ensuring delivery in line with local regulations and contractual obligations across workstreams.</p> <p>&nbsp;</p> <p><strong>Supervision Framework</strong>&nbsp;</p> <p>Support in the establishment, maintenance and ownership of key supervision activities across critical business areas of Coinbase Canada in line with both regulatory and best practice requirements. Critical business units include CBCA’s trading, staking and custody operations.&nbsp;</p> <p>&nbsp;</p> <p><strong>Operational Resilience</strong></p> <p>Overseeing the establishment and maintenance of robust operational resilience frameworks within CBCA, ensuring that critical business functions can continue in the face of disruptions. This includes identifying and assessing potential risks, developing contingency plans, and implementing measures to mitigate operational vulnerabilities.&nbsp;</p> <p>Coordinating responses to operational incidents and facilitating communication with relevant stakeholders, regulators, and third-party service providers to uphold operational continuity.&nbsp;</p> <p>&nbsp;</p> <p><strong>Stakeholder Management &amp; Cross-Functional Delivery</strong>:</p> <p>Build strong relationships with internal and external stakeholders, including banks and regulators, to effectively communicate operational and risk strategies. Project manage critical operations and risk-related projects with cross-functional teams including legal, compliance, security, finance, product, customer service, and more. Support across 1 Lod Operations key areas, including planned launch assessments and approvals, staffing and organization, and audits.</p> <p>&nbsp;</p> <p><strong>What we look for in you (ie. job requirements):</strong><strong>&nbsp;</strong></p> <ul> <li>5+ years experience in Canadian financial services / management or strategy consulting / operations strategy</li> <li>Experience within a CIRO regulated investment dealer with focus of trade supervision across crypto, equities or derivatives.&nbsp;</li> <li>High attention to detail: ability to produce content that could be shared externally with light review</li> <li>The ability to support with developing new processes and improving existing processes to create efficiencies&nbsp;</li> <li>Ability to work collaboratively with a broad range of business functions, with an emphasis on senior management</li> <li>Excellent communication and presentation skills</li> <li>Ability to thrive in a fast-paced remote environment</li> </ul> <p><strong>Nice to haves:</strong></p> <ul> <li>Canadian Securities Institute (CSI) - Canadian Securities Course (CSC)</li> <li>Canadian Securities Institute (CSI) - Investment Dealer Supervisors Course (IDSC)</li> <li>Deep subject matter expertise and experience in crypto</li> </ul> <p>Position ID: &nbsp;P75813</p> <p>&nbsp;</p> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision).</p> <div id="fortidlp-input-element-parent"></div></div><div class="title">Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:</div><div class="pay-range"><span>$204,500</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div><div class="content-conclusion"><p><span style="font-weight: 400;">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.</span></p> <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp;</p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>.</p> <h3><strong>Global Data Privacy Notice for Job Candidates and Applicants</strong></h3> <p><span style="font-weight: 400;">Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a class="c-link" href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank" data-stringify-link="https://www.coinbase.com/legal/applicant_privacy_notice" data-sk="tooltip_parent">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.</span></p> <h3><strong>AI Disclosure</strong></h3> <p><em>For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;</em></p> <p><em>For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp;</em></p> <p><strong><em>The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment</em></strong><em>. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com</em></p> <p><span style="font-weight: 400;">&nbsp;</span></p> <p>&nbsp;</p> <div id="fortidlp-input-element-parent"></div></div>

Operations Manager

<div class="content-intro"><p>Ready to be pushed beyond what you think you’re capable of?</p> <p>At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.</p> <p>To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.</p> <p>Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.</p> <p>While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</p></div><p>You'll be joining the <em><strong>Coinbase Institutional team</strong></em>. Our engineers create and maintain a suite of products catering to institutional customers of all sizes from Hedge Funds (Coinbase Prime) to experienced individual traders (Coinbase Advanced Trade) and everything in between. Additional Institutional Products include Custody, Commerce, and Exchange. Whether the customer needs are trading, financing, staking, governance, custody or API integrations, Coinbase Institutional has them covered.</p> <p>The <em><strong>Institutional, Derivatives Exchange team</strong></em> is seeking an Engineering Manager to lead a talented and growing engineering team at the forefront of solving industry-leading challenges. This is an exciting opportunity to support and expand our crypto derivatives business, both in the US and internationally, as we grow to become the leading and most trusted crypto platform in the world.</p> <p><strong>What you’ll be doing (ie. job duties):</strong><strong>&nbsp;</strong></p> <ul> <li>Lead the engineering teams responsible for building the mission critical systems powering institutional products that shape the crypto landscape.</li> <li>Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap.&nbsp; Break down complex projects into smaller pieces and lead the iterative design and implementation process.</li> <li>Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality and operational excellence. Collaborate with Product and Engineering teams to ensure successful delivery and operation of complex, distributed systems at scale.</li> <li>Coach your direct reports to have a positive impact on the organization and support their career growth.</li> <li>Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.</li> <li>Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.</li> </ul> <p><strong>What we look for in you (ie. job requirements):</strong><strong> &nbsp;</strong></p> <ul> <li>At least 7 years of experience in software engineering.</li> <li>At least 1 year of engineering management experience.</li> <li>An ability to balance long-term strategic thinking with short-term planning.</li> <li>Experience in creating, delivering, and operating multi-tenanted, distributed systems at scale.</li> <li>You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.</li> <li>Your passion for building an open financial system that brings the world together drives you to excel in this role.</li> </ul> <p><strong>Nice to haves:</strong></p> <ul> <li>You have gone through a rapid growth in your company (from 10 to 100s of engineers)</li> <li>You have experience with Blockchains (such as Bitcoin, Ethereum etc.)</li> <li>You’ve worked with Golang, Ruby, Docker, Sinatra, Rails, Postgres</li> <li>You’ve built financial, high reliability or security systems</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> <p>Job ID# <span data-sheets-root="1">P72250</span></p> <p>#LI-Remote</p> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision).</p> <div id="fortidlp-input-element-parent"></div></div><div class="title">Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:</div><div class="pay-range"><span>$217,900</span><span class="divider">&mdash;</span><span>$217,900 USD</span></div></div></div><div class="content-conclusion"><p><span style="font-weight: 400;">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.</span></p> <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp;</p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>.</p> <h3><strong>Global Data Privacy Notice for Job Candidates and Applicants</strong></h3> <p><span style="font-weight: 400;">Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a class="c-link" href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank" data-stringify-link="https://www.coinbase.com/legal/applicant_privacy_notice" data-sk="tooltip_parent">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.</span></p> <h3><strong>AI Disclosure</strong></h3> <p><em>For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;</em></p> <p><em>For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp;</em></p> <p><strong><em>The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment</em></strong><em>. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com</em></p> <p><span style="font-weight: 400;">&nbsp;</span></p> <p>&nbsp;</p> <div id="fortidlp-input-element-parent"></div></div>

Engineering Manager (Institutional - Exchange)

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share, access, and collaborate on their files seamlessly. </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Staff Engineers</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"> are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">This role owns large, ambiguous problem spaces directly tied to company metrics and translates them into a clear six-month technical roadmap, leading delivery for 15–20 engineers across team boundaries. The leader collaborates on ideas that shape area-level decisions, communicates effectively at all levels, and continuously integrates evolving business context into product and platform direction. They set and model high standards for engineering and operational excellence—driving reliability, scalability, execution rigor, and long-term maintainability across foundational systems—while remaining deeply hands-on through daily coding, design authorship, critical reviews, and architectural leadership. The role influences Core Engineering roadmaps, establishes technical direction, and brings strong instincts for high-quality consumer-facing experiences. They mentor senior talent, raising the technical bar through coaching and example, and extend their impact through org-level technical leadership. Over time, this leader grows from a cross-team technical driver into an org-level technical strategist, optimizing for the company as a whole rather than a single scope.</span></span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Lead and mentor a team of 15 to 20 engineers to deliver high-impact business and customer outcomes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Shape technical direction and partner with Product Management as the DRI for critical company-wide objectives.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Own massive, ambiguous technical and product problems that create company-wide opportunity.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Be a prolific, hands-on coder who owns and implements the most critical, complex, and foundational components of the system.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Influence roadmaps across orgs, breaking silos and steering decisions that change how Dropbox builds.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Architect foundational systems that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Demonstrate senior technical leadership and maintain high engineering standards in a virtual-first environment.</span></li> </ul> <p><span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zyz72zz70zz71zz72zhwl8r6xz85zr3z69z6z86zz78zz76zcfvdsgm4t">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></p> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">BS, MS, or PhD in Computer Science or a related technical field involving coding</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"> physics or mathematics) or equivalent technical experience</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Minimum of<strong> </strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">1</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">2</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"> years</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"> of experience as a software engineer&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Must have worked in a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"><em>consumer</em></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"> user-facing team</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne h-lparen">(versus</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne"> a platform team, a developer-facing API-based product, etc)&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Must have a strong mix of skills and depth across multiple areas, including three or more of frontend, mobile, search, databases, storage, concurrency, and modern ML and LLM-based APIs and agentic frameworks</span></li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Experience working on a consumer-facing product onboarding flow on web</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$204,900</span><span class="divider">&mdash;</span><span>$277,200 CAD</span></div></div></div>

Staff Backend Product Software Engineer, Core

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">As an experienced Learning &amp; Development Program Manager at Dropbox, you will lead the strategy, </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">planning, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">execution, and continuous improvement of high-impact learning programs across the employee lifecycle. </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">Working in partnership with our Learning Design team, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">your </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">portfolio will </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">span </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">programs focused on</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">leadership development, general and VP onboarding, technology-enabled learning</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8w7fz78zz76zz85z3z83zz85zqz85zpz74ziz66zaz82zsz73zz80z0z85zz81zz79zrpp4z69z">,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> the company-wide coaching program</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">, </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">and more.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">You will manage and evolve multiple learning initiatives simultaneously—bringing strong systems thinking, learning operations expertise, and a learner-first mindset to your work. You will serve as a key liaison between the L&amp;D team and stakeholders across the business, including senior leaders, and will bring </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">your </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">project and program man</span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8w7fz78zz76zz85z3z83zz85zqz85zpz74ziz66zaz82zsz73zz80z0z85zz81zz79zrpp4z69z" data-highlight-color="#B5DCAF">a</span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">gement experience</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">executive presence, strong judgment, and clear communication to every interaction.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">In this highly cross-functional role, you’ll partner </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">closely </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">with Learning Designers, People&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Analytics, external vendors, and leaders across Dropbox to deliver scalable and insight-driven learning experiences. You’ll define and operationalize the learning metrics strategy, using data to inform continuous improvement and strategic prioritization.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">This is a role for a collaborative doer who is energized by complexity, passionate about enabling growth, and motivated to bring Dropbox’s Learning Philosophy to life.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Lead the </span><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">detailed planning and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">execution of </span><span class="thread-878226507205478217684160 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">multiple concurrent L&amp;D programs</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">i</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">ncluding leadership development, general &amp; </span><span class="thread-621312957973416731853349 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">VP onboarding</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> and skill-building for general employee populations.</span></li> <li>Partner with Learning Designers to refresh and evolve programs based on learner feedback,&nbsp;<span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">UX and user journeys</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">behavioral data, and organizational priorities.</span></li> <li>Own and operate&nbsp;<span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">the logistics of </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">Dropbox’s coaching program</span><span class="thread-370053306004707963307530 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> from manager to VP level: </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">manage vendor partnerships</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z">, facilitate intake and coach-matching, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">and oversee program evaluation and communications</span></li> <li>Define and implement<span class="thread-820067077037877368758013 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z"> Dropbox’s learning metrics strategy, turning engagement and impact data into actionable insights</span> <span class="highlight thread-820067077037877368758013 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">that align with business priorities.</span></li> <li>Manage integrated&nbsp;<span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z869fz84zkz87zz84zax4glqz87zaz67zz68zz84zlnz87zuz85z" data-highlight-color="#B5DCAF">platforms,</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">program calendars, dash</span><span class="thread-986467437248776641504560 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qosz68zz75zz79zz76z5z85zz68z0yyz83zz74zz73zz70zz78zfz80zz74zdxz65zfj4z89zz67z">boards, and planning processes, ensuring visibility, prioritization, and alignment across stakeholders.</span></li> <li>Deliver&nbsp;<span class="highlight thread-354942989536701317114728 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z65z5z88zxz71z

Program Manager,  Learning & Development

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">As a Technical Content Developer in the Knowledge, Experience, &amp; Platforms</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(KXP)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> org you will play a crucial role in ensuring our self-serve teams can confidently adopt, implement, and grow with Dropbox products. You will work with the Technical Content Strategist to execute and deliver clear, scalable, and impactful technical documentation that enables customer success across a range of use cases—from integrations and setup, to long-term support and expansion.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">This is a highly collaborative role that sits at the intersection of product, support enablement, and customer enablement. You’ll work closely with cross-functional teams to develop content that not only tells the technical story of Dropbox, but empowers users of all levels to get the most out of the Dropbox product suite.</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">&nbsp;</span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">In our </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"><a class="attrlink" href="https://experience.dropbox.com/virtualfirst" target="_blank" data-target-href="https://experience.dropbox.com/virtualfirst">Virtual First</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"> work culture, you’ll </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">connect with </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">with Dropboxers</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> virtually and in</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">-</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">person </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">to build the</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">w</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">here </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">participants from our intern and early-career programs </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">come together in person to build lasting relationships,</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"> explore learning and development opportunities, and prepare for their career journey ahead.</span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">For Summer 202</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">6</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">, we offer two start dates culminating in a 12-week internship:</span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">May 26 - August 14, 2026</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">June 30 - Sep 18, 2026</span></li> </ul> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Tell the technical story of Dropbox’s product suite, in a way that enables all customers to get the most out of their Dropbox experience.&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Create technical user guides tailored to key departmental use cases</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> engineering, support), enabling customers, Customer Success Managers</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(CSMs),</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> and CX support agents to drive successful product adoption, implementation, and growth</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Conduct stakeholder and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">subject matter expert</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z h-lparen">(</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">SME</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z h-lparen">)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> interviews as part of the discovery phase of content development</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Manage stakeholder review cycles, setting and managing timeline expectations, and discerning what is actionable feedback and applying updates to content</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Participate in audits and research to drive case studies around ideal customer profile</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(ICP)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> to target areas of impact</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class="thread-009702069912430074103353 attrcomment attrcommentfirst thread-009702069912430074103353-first author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z"><span class="comment-extra-inner-span">Currently pursuing an undergraduate or graduate degree</span></span> <span class="thread-009702069912430074103353 attrcomment author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z h-lparen"><span class="comment-extra-inner-span">(graduating</span></span><span class="thread-009702069912430074103353 attrcomment author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z"><span class="comment-extra-inner-span"> in/after Dec 20</span></span><span class="thread-009702069912430074103353 attrcomment author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z122z1bdwz79z2wz89zz89zwz77zf7xxecz87z3uicmz79z5oaz84z"><span class="comment-extra-inner-span">2</span></span><span class="thread-009702069912430074103353 attrcomment author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"><span class="comment-extra-inner-span">6</span></span><span class="thread-009702069912430074103353 attrcomment author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z"><span class="comment-extra-inner-span">) in</span></span> <span class="thread-009702069912430074103353 attrcomment author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z122z1bdwz79z2wz89zz89

CX Technical Content Design Intern (Summer 2026)

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>As an Intermediate Backend Engineer on our <a href="https://handbook.gitlab.com/handbook/engineering/devops/runner/runner-core/">Verify: Runner Core</a> group within the <a href="https://handbook.gitlab.com/handbook/engineering/devops/runner/">Verify: Runner</a> organization, you'll help build and evolve GitLab Runner, the interface between GitLab and our customers' CI infrastructure. Whether jobs run on Kubernetes clusters, cloud VMs, or on-premises hardware, GitLab Runner makes it happen. Each week, Runners process millions of jobs for GitLab.com, and our container images are downloaded hundreds of millions of times.</p> <p>You'll collaborate on technical initiatives and contribute to design and implementation, taking on work that matches your experience while growing your impact over time. You'll learn from how customers use our CI/CD capabilities and use that insight to help the team solve real-world scaling and reliability challenges. This input can come from bug reports, customer escalations, or feedback on executor behavior and performance. GitLab Runner users often have demanding CI/CD requirements, and many rely on the infrastructure you help build as a mission-critical part of their software delivery workflows.</p> <p>Here's a glimpse of some of the things we're working on and where we're headed:</p> <ul> <li><a href="https://handbook.gitlab.com/handbook/engineering/architecture/design-documents/runner_job_router/">Job Routing</a>: Transforming GitLab Runner's job scheduling from HTTP polling to intelligent, server-mediated routing that enables runner prioritization, admission control, and distributed autoscaling coordination.</li> <ul> <li>We've already kicked this off with <a href="https://gitlab.com/groups/gitlab-org/-/work_items/19660">Admission Control</a>, and you could contribute to its iteration.</li> </ul> <li><a href="https://gitlab.com/gitlab-com/content-sites/handbook/-/merge_requests/16893">Externalizing CI</a>: Transforming GitLab CI from static YAML configuration to dynamic, programmable pipelines where jobs can create other jobs at runtime.</li> <li><a href="https://gitlab.com/gitlab-com/content-sites/handbook/-/merge_requests/16402">Job Volume Mounts</a>: Enabling CI jobs to mount GitLab repositories and artifacts as filesystem volumes, providing instant, lightweight access to multi-repository content without full git clones.</li> </ul> <h2>What you'll do</h2> <ul> <li>Design and develop features and improvements for GitLab Runner that are secure, well-tested, and high-performance, with a focus on strong architecture in Go services, appropriate for an intermediate-level engineer.</li> <li>Partner with the Product Manager and other Senior Engineers to assess the technical feasibility and scope of Runner-related feature requests, contributing your perspective and asking clarifying questions.</li> <li>Contribute to architectural decisions that modernize Runner's technology stack, favoring solutions that address root causes over fixes that treat symptoms.</li> </ul> <ul> <li>Take end-to-end ownership of your features from design through implementation, code review, deployment, monitoring, and iterative refinement.</li> <li>Collaborate closely with other engineers on the team and within the Runner Organization through code reviews, pairing, and knowledge sharing, both learning from others and helping raise the overall technical bar.</li> <li>Work with cross-functional partners, including Support and Product, to help diagnose, troubleshoot, and resolve customer issues related to GitLab Runner and CI Functions, and feed those learnings back into the product.</li> <li>Engage with GitLab Runner's vibrant open-source community by triaging bug reports, reviewing community-contributed merge requests, and helping contributors succeed.</li> <li>Participate in team rotations including bug triage, community contribution reviews, and support escalation response.</li> </ul> <h2>What you'll bring</h2> <ul> <li>Proficiency in developing backend services in Go and applying Go best practices in production, whether gained through professional work, open-source contributions, or other hands-on experience.</li> </ul> <ul> <li>Ability to design and build scalable, distributed, and resilient systems that can grow with increasing demand, ideally with exposure to high-throughput CI pipelines, job orchestration, or similar infrastructure.</li> <li>Hands-on skills with containerization and orchestration technologies such as Docker and Kubernetes, including deploying and operating services that run CI workloads across diverse environments.</li> <li>Ability to analyze, profile, and optimize performance in distributed systems using appropriate tools and observability data, especially for latency-sensitive and resource-intensive CI execution paths.</li> <li>Familiarity with cloud-native infrastructure (for example, a major cloud provider or infrastructure-as-code tools) and concepts related to site reliability and operating SaaS platforms that run large-scale CI.</li> <li>Comfort with asynchronous communication and proactive written updates, essential for collaborating effectively across a globally distributed team.</li> <li>Strong collaboration skills, including working closely with other engineers, contributing to shared technical practices, participating in code reviews, and communicating clearly with cross-functional partners like Product and Support.</li> </ul> <h2>About the team</h2> <p>The Verify: Runner Core team at GitLab sits within the Verify: Runner organization and is responsible for <a href="https://gitlab.com/gitlab-org/gitlab-runner">GitLab Runner</a>. We focus on Runner's core architecture, executor implementations, scalability, and reliability. The team operates across multiple time zones, so async communication is core to how we work.</p> <p>We work closely with the CI Functions Platform team, within the Runner organization. The two teams collaborate regularly and share roadmap initiatives. This close partnership means you'll have opportunities to contribute to work that affects both teams.</p> <div><span style="font-size: xx-small;"><span style="color: white;">Remote-Global</span></span></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about locati

Intermediate Backend Engineer, Verify: Runner Core

<p><strong>MZLA Technologies Corporation (MZLA)</strong><span style="font-weight: 400;"> is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to </span><strong>Thunderbird</strong><span style="font-weight: 400;">, our flagship open-source email and productivity platform empowering more than 20 million people around the world. While part of the Mozilla portfolio of companies, MZLA operates independently in both identity and organizational structure from the Mozilla Foundation and Mozilla Corporation.</span></p> <p><span style="font-weight: 400;">Everything we build at MZLA is open source, developed transparently and in collaboration with a global community of contributors. This open approach shapes not only our products but also how we work: collaboratively, inclusively, and with a shared commitment to building technology that puts users first. We believe </span><strong>privacy and productivity should coexist</strong><span style="font-weight: 400;">, and that people deserve powerful digital tools without surrendering control of their data.</span></p> <p><span style="font-weight: 400;">MZLA is a small but growing team of </span><strong>50+ people distributed across seven countries</strong><span style="font-weight: 400;">. As we evolve Thunderbird from a single application into a suite of privacy-respecting productivity tools, we’re introducing new products and services that remain </span><strong>independent of big tech ecosystems</strong><span style="font-weight: 400;">. Our unique revenue model combines community donations that keep Thunderbird freely available with subscriptions for new cloud-based services, allowing us to grow and innovate while remaining independent and true to our values.</span></p> <p><span style="font-weight: 400;">To learn more, visit </span><a href="http://www.thunderbird.net"><span style="font-weight: 400;">www.thunderbird.net</span></a></p> <p><strong>The Opportunity:</strong></p> <p><span style="font-weight: 400;">As a User Interface / Visual Designer, you’ll help shape and refine the visual language of our desktop, web, and mobile platforms, creating cohesive, accessible, and visually compelling interfaces that express our brand and support intuitive interaction. You’ll join the Design team, which works across Thunderbird and MZLA to deliver high-quality, user-focused experiences.</span></p> <p><span style="font-weight: 400;">You’ll work closely with design and front-end development teams to take projects from concept to delivery, translating requirements into layouts, design systems, components, and production-ready assets. You’ll thrive in this role by bringing strong visual craft, a commitment to accessibility and consistency, and a track record of accountability, follow-through, and thoughtful problem-solving, while comfortably driving work forward with support from teammates. .</span></p> <p><span style="font-weight: 400;">You’ll play a vital part in delivering polished, intuitive experiences for our global user community and owning medium-sized projects. This is a full-time, remote position working with colleagues across multiple regions and time zones.</span></p> <p><strong>What you’ll do:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and refine high-fidelity layouts and UI components.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build interactive prototypes, starting from low-fidelity wireframes when needed.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver visually appealing, accessible interfaces aligned with user needs and brand guidelines.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate designs into implementation-ready specifications and assets.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Account for responsive behaviour, typography, colour contrast, spacing, and accessibility across platforms.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work within and contribute to design systems, component libraries, and style guides.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Apply information hierarchy, layout, and interaction design to create clear, readable interfaces.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify and articulate visual design issues, extract insights from feedback, and propose design solutions in collaboration with cross-functional partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support UX research activities by preparing visual assets, participating in studies and applying research findings to visual and interaction details.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage with the open-source community to gather feedback and foster collaboration.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support ad hoc projects as required.</span></li> </ul> <p><strong>What you’ll bring:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of professional experience in user interface / visual design or a closely related role, with increasing responsibility and a proven ability to scope and finish projects.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong portfolio demonstrating high-fidelity layouts, UI components, and prototypes for web, desktop, and/or mobile products, with clear design rationale and impact.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working on multi-platform products and contributing to scalable design systems, component libraries, and style guides.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with accessibility standards (e.g. colour contrast, typography, motion) and applying them to create inclusive, usable interfaces.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree or equivalent experience in design, visual communication, human–computer interaction, or a related field; additional coursework or training in UI, visual, or interaction design is a plus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication skills, with experience collaborating on a multi-disciplinary, geographically distributed team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong commitment to collaboration, openness, and respect for diverse perspectives; experience engaging with open-source or other community-driven feedback loops is a plus.&nbsp;</span></li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to design clear, cohesive icons and icon sets that align with the product’s brand and system.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience creating 2D illustrations (such as empty states and onboarding) to support the interface.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience producing on-brand marketing assets for digital and print, including social graphics, newsletters, and campaign materials.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort writing or refining short in-product copy to keep interfaces clear and engaging.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A passion for user research and evidence-based design choices. .</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Agile and Lean Startup methodologies.</span></li> </ul> <p><strong>Work Environment:</strong></p> <p><span style="font-weight: 400;">You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA Technologies Corporation.&nbsp;</span></p> <p><span style="font-weight: 400;">This is a </span><strong>remote position</strong><span style="font-weight: 400;">, open to candidates in regions overlapping with teams in </span><strong>Canada, the US, and Europe</strong><span style="font-weight: 400;">. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.&nbsp;</span></p> <p><strong>What you’ll get:</strong></p> <p><span style="font-weight: 400;">We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Canada: $72,000 - 82,000 CAD annually</span></li> </ul> <p><span style="font-weight: 400;">We may consider candidates with strong skills but less than the required experience.&nbsp;Title, level and compensation will be determined based on qualifications and experience.</span></p> <p><span style="font-weight: 400;">In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self, outlined below.&nbsp;</span></p> <p><strong>Work &amp; Career</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Fully remote work &amp; schedule flexibility</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Latest Laptop&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Discretionary Annual Bonus Program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monthly Remote Work Stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual Professional Development Stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Access to Udemy </span><span style="font-weight: 400;">Learning Platform</span></li> <li style="fon

User Interface / Visual Designer

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <h2>&nbsp;</h2> <p>The Shopping Experience team is responsible for the end-to-end consumer journey for a single retailer across Instacart’s app, web, and white-label experiences—from storefront through the order status page. We also oversee key horizontal and 0→1 efforts including Family, Health, Meals/Recipes, Incentives UX, Shopping Lists, and Buy Now.</p> <h2>&nbsp;</h2> <p>We’re looking for a Senior Product Manager to own the Order Experience: the critical surfaces and capabilities for cart, checkout, and the order status page. You will guide the product vision and roadmap for these transactional flows across both Instacart and our white-label retailer apps, partnering closely with 15 engineers, 1 data scientist, and 1 designer, as well as cross-functional partners in payments, operations, and support.</p> <h2>&nbsp;</h2> <p>This role is a high-impact opportunity to improve conversion, average order value, and post‑checkout satisfaction while simplifying complex experiences for consumers and retailers. If you thrive in fast-paced environments, love rolling up your sleeves with design and data, and want to ship experiences used at scale, this is the role for you.</p> <h2><br><br></h2> <h2><strong>About the Job</strong></h2> <h2>&nbsp;</h2> <ul> <li>Own the roadmap for cart, checkout, and order status page across Instacart and white‑label retailer apps, defining strategy, goals, and success metrics tied to conversion, AOV, and post‑checkout satisfaction.</li> <li>Lead product discovery and specification—partnering with design to deliver intuitive, accessible experiences and with engineering to ship high‑quality, reliable releases on time.</li> <li>Instrument analytics end to end; design and run experiments; synthesize quantitative and qualitative insights to inform prioritization and iteration.</li> <li>Collaborate with payments, risk, fulfillment, retail, and support teams to ensure compliant, performant, and trustworthy transactional flows (e.g., taxes, fees, promos, substitutions, delivery timing, order updates).</li> <li>Balance platform consistency with retailer customization needs for white‑label experiences, enabling scalable configuration without fragmenting core user journeys.</li> <li>Drive 0→1 and horizontal initiatives across Family, Shopping Lists, and Incentives UX to create a cohesive shopping foundation from storefront through order completion.</li> </ul> <h2><br><br></h2> <h2><strong>About You</strong></h2> <h2><br><br></h2> <h3>Minimum Qualifications</h3> <h2>&nbsp;</h2> <ul> <li>5+ years of product management experience building consumer-facing products, including 3+ years in e‑commerce, marketplace, or on‑demand services.</li> <li>Proven track record shipping and iterating transactional flows (e.g., cart, checkout, order tracking) at scale with measurable impact on conversion and/or AOV.</li> <li>Proficiency with product analytics and experimentation (e.g., SQL and/or tools like Amplitude; designing and interpreting A/B tests and multivariate experiments).</li> <li>Experience partnering with engineering, design, and data science to deliver multi‑quarter roadmaps with 10+ engineering collaborators.</li> <li>Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.</li> </ul> <h2><br><br></h2> <h3>Preferred Qualifications</h3> <h2>&nbsp;</h2> <ul> <li>Experience building white‑label or B2B2C platforms, including multi‑tenant configuration and retailer‑specific requirements.</li> <li>Strong UX sensibility with the ability to create or critique wireframes and flows; familiarity with accessibility and performance best practices for checkout.</li> <li>Background collaborating with payments, risk, tax, and compliance stakeholders for secure and compliant transactional experiences.</li> <li>Demonstrated success leading 0→1 product development from concept through launch and iteration.</li> <li>Comfort operating in fast-paced, highly cross‑functional environments with evolving priorities and high expectations.</li> </ul> <h2>&nbsp;</h2> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$194,000</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div>

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>&nbsp;</p> <p>Instacart’s Platform team powers the foundational capabilities behind our marketplace and Storefront Pro, including order management, pricing and discounting, loyalty, fraud, and customer experience. We’re hiring a Global Payments Product Manager to lead the strategy and execution of our payments platform that supports our four-sided marketplace of customers, shoppers, retailers, and advertisers.</p> <p>&nbsp;</p> <p>In this role, you will optimize our end-to-end payment stack to improve authorization rates, reduce cost of payments, and scale a resilient multi-PSP architecture across existing and new markets. You’ll work closely with engineering, data, finance, operations, legal, and compliance internally, and with external partners such as PSPs (e.g., Stripe, Adyen, Braintree) and card networks (Visa/Mastercard). This is a high-impact opportunity to shape how money moves at Instacart—covering unique use cases like EBT and health-related payments, post-order modifications and substitutions, shopper payouts, and Instacart+ subscriptions.</p> <p>&nbsp;</p> <p>If you thrive in a fast-paced, highly cross-functional environment and love solving complex, global-scale payments challenges, this role offers the chance to deliver measurable improvements to reliability, conversion, cost, and customer experience.</p> <p><br><br></p> <h2><strong>About the Job</strong></h2> <p>&nbsp;</p> <ul> <li>Own the global payments roadmap and strategy across authorization, routing, retries, tokenization, chargebacks/disputes, and refunds/partial captures, with clear KPIs for conversion, cost, latency, and reliability.</li> <li>Design and scale a multi-PSP platform, including smart routing, failover, experimentation frameworks, and performance monitoring to continuously improve auth rates and reduce processing costs.</li> <li>Expand payment methods in the US and internationally, including wallets, local payment methods, EBT SNAP, HSA/FSA, and other emerging options, ensuring compliance with regional and network requirements.</li> <li>Partner closely with engineering (working with approximately 10–20 engineers) to define PRDs, scope systems, manage delivery timelines, and uphold high standards for availability, security, and PCI compliance.</li> <li>Collaborate across Platform, Fraud, Order Management, Loyalty, Pricing/Discounting, Shopper (for payouts), and Instacart+ (for subscriptions) to support nuanced flows like post-order changes, substitutions, partial captures, and disbursements.</li> <li>Manage external relationships with PSPs and card networks—driving performance reviews, negotiating favorable terms, running vendor evaluations, and ensuring SLAs and compliance are consistently met.</li> </ul> <p><br><br></p> <h2><strong>About You</strong></h2> <p>&nbsp;</p> <h3>Minimum Qualifications</h3> <p>&nbsp;</p> <ul> <li>6+ years of product management experience, including 3+ years focused on payments, ecommerce, or financial platform products.</li> <li>Proven track record optimizing payment stacks at scale, including improving authorization rates, reducing processing costs, and integrating or scaling multi-PSP platforms.</li> <li>Hands-on experience delivering core payments capabilities such as routing and retries, tokenization/vaulting, 3DS/payer authentication, chargebacks/disputes, and refunds/partial captures.</li> <li>Proficiency with data and experimentation (e.g., SQL and analytics tools) to define KPIs, diagnose issues, and drive A/B tests or holdouts that inform product decisions.</li> <li>Demonstrated success working cross-functionally with engineering, operations, finance, legal, and compliance, as well as externally with PSPs and card networks.</li> <li>Working knowledge of PCI DSS, card network rules, and regional payments regulations and privacy standards.</li> <li>Bachelor’s degree in business, engineering, computer science, or a related field; equivalent practical experience considered.</li> </ul> <p>&nbsp;</p> <h3>Preferred Qualifications</h3> <p>&nbsp;</p> <ul> <li>Experience building for multi-sided marketplaces and/or core platform domains such as order management systems, loyalty programs, pricing/discounting, fraud prevention, or subscription models.</li> <li>Familiarity with EBT SNAP, HSA/FSA, wallets, BNPL, and local payment methods across international markets.</li> <li>Experience managing PSP/vendor relationships, advocating for product needs, and negotiating commercial terms.</li> <li>Background supporting payouts/disbursements for contractors or shoppers and related reconciliation flows.</li> <li>MBA or advanced technical/strategy degree.</li> </ul> <p>#LI-Remote<br><br></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$194,000</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div>

Senior Product Manager, Payments

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p class="chakra-text isc-1e25kok">&nbsp;</p> <p class="chakra-text isc-1e25kok"><strong class="chakra-text isc-1te2462">Overview</strong></p> <p>We are seeking a Financial Systems Senior Project Manager to serve as a hands-on, embedded delivery leader for the Financial Systems (FinSys) team. This role is responsible for driving day-to-day execution across financial systems initiatives, including running sprint ceremonies, managing delivery workflows, and coordinating cross-workstream efforts to ensure predictable, high-quality outcomes.</p> <p>This role focuses on internal-facing delivery rather than product development and aligns closely with an IT delivery and shared services operating model. The Project Manager will partner closely with systems leads, business stakeholders, and vendors to ensure work is well-planned, transparently tracked, and delivered efficiently.</p> <p>In addition to delivery execution, this role will own coordination of Financial Systems projects and initiatives not led by Finance Transformation, providing clear accountability, structured governance, and consistent communication.</p> <p>The Finance Systems and Solutions (FINSS) team owns the end-to-end lifecycle, governance, and evolution of technology systems that enables Finance across Instacart. We align deeply with Finance leadership to ensure that systems serve not just as tools, but as strategic enablers of insight, control, and growth.</p> <p class="chakra-text isc-1e25kok">&nbsp;</p> <p class="chakra-text isc-1e25kok"><strong class="chakra-text isc-1te2462">About the Job</strong></p> <p>Delivery Execution &amp; Project Leadership</p> <ul> <li>Own day-to-day Agile delivery execution for the Financial Systems team, including running sprint ceremonies and ensuring predictable delivery of committed work.</li> <li>Lead delivery of small to mid-sized Financial Systems projects and initiatives, including internal efforts not owned by Finance Transformation.</li> <li>Coordinate execution across multiple Financial Systems workstreams, ensuring clear ownership, sequencing, and dependency management.</li> <li>Take accountability for on-time, predictable project delivery within agreed scope, timelines, and capacity constraints.</li> </ul> <p>Backlog, Capacity &amp; Work Management</p> <ul> <li>Partner with systems and functional leads to manage, refine, and prioritize the delivery backlog, ensuring work is clearly defined, estimated, and sequenced.</li> <li>Drive capacity planning, forecasting, and demand management to support quarterly planning and reduce over-commitment.</li> <li>Maintain accurate day-to-day work tracking to ensure transparency across in-flight work, risks, and dependencies.</li> </ul> <p>Agile Execution, Jira Standards &amp; Metrics</p> <ul> <li>Establish and maintain Agile execution and Jira standards, including workflows, ticket quality, reporting, and documentation.</li> <li>Define and maintain team-level delivery metrics and dashboards to support data-driven decision making and continuous improvement.</li> <li>Develop and maintain Ways of Working documentation to reinforce consistent delivery practices and team alignment.</li> </ul> <p>Governance &amp; Stakeholder Communication</p> <ul> <li>Prepare and deliver governance materials, including internal review boards, Monthly Business Reviews (MBRs), and leadership updates.</li> <li>Serve as a central point of coordination for stakeholder communication, ensuring alignment across Finance, IT, and Systems partners.</li> <li>Partner with third-party vendors to manage delivery within contractual and operational constraints.</li> </ul> <p class="chakra-text isc-1e25kok">&nbsp;</p> <p class="chakra-text isc-1e25kok"><strong class="chakra-text isc-1te2462">About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>7+ years of experience in project or delivery management, supporting Oracle financial systems.</li> <li>Scrum certification (e.g., CSM, PSM)</li> <li>Proven experience serving as a Scrum Master or delivery lead, including sprint planning, backlog refinement, and day-to-day execution.</li> <li>Demonstrated ability to coordinate cross-functional workstreams and manage dependencies across systems teams, business stakeholders, and vendors.</li> <li>Strong experience with Agile delivery practices and Jira, including backlog management, capacity planning, and delivery reporting.</li> <li>Ability to drive delivery rigor, execution discipline, and clear stakeholder communication in a complex, operational environment.</li> <li>Experience preparing and delivering governance and leadership materials, including status updates, review boards, and MBRs.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Project Management Professional (PMP) certification</li> <li>Experience supporting Oracle Fusion Financials, including project delivery and hypercare support.</li> <li>Background working within an IT delivery or shared services operating model.</li> <li>Experience partnering with third-party vendors and managing delivery within contractual agreements.</li> <li>Strong written and verbal communication skills, with experience presenting to senior stakeholders.</li> <li>Exposure to emerging AI or automation capabilities in systems or operational contexts.</li> </ul> <p>Key Personal Attributes</p> <ul> <li>Collaborative and empathetic communicator who builds trust across Finance, Systems, and Support teams.</li> <li>Curious, forward-thinking, and passionate about leveraging technology to improve financial processes.</li> <li>Thrives in fast-paced environments, balancing structure and flexibility to achieve impactful results.</li> </ul> <p>&nbsp;</p> <p class="chakra-text isc-1e25kok">#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$120,000</span><span class="divider">&mdash;</span><span>$127,000 CAD</span></div></div></div>

Financial Systems Senior Project Manager 

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as our next Compensation Manager</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. This position is needed to partner closely with our R&amp;D organization—including Engineering, Product, Design, and Data Science—to design, implement, and manage compensation programs that attract, motivate, and retain top technical talent. This role is a strategic advisor to leaders and HR Business Partners, bringing deep expertise in benchmarking, market trends, job architecture, and equity compensation within high-growth tech environments.</p> <p>You will play a pivotal role in shaping our compensation philosophy for R&amp;D, guiding annual and mid-year cycles, leveling and job framework decisions, and advising on offers, promotions, and pay equity analyses and recommendations.&nbsp;&nbsp;</p> <p>This role will report to the Sr. Director, Compensation and will partner with the broader people team as well as external, cross-functional partners.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Help facilitate corporate compensation programs such as annual compensation review cycles, promotion cycles, pay equity review, market calibration, survey participation, etc.&nbsp;</li> <li>Design and deliver compensation structures and methodologies that will scale for long term durability and global expansion in partnership with the broader compensation team. Create and deliver training materials on compensation fundamentals for leaders and managers.&nbsp;</li> <li>Create dynamic compensation models and dashboards and articulate insights and recommend solutions based on your data analyses.&nbsp;&nbsp;</li> <li>Partner with stakeholders and subject matter experts from other teams and functions to address and provide solutions to ever-changing business needs.</li> <li>Manage relationships with stakeholders, leaders, internal and external partners with emotional intelligence, curiosity and integrity. Own compensation products from start to end with the customer in mind.</li> <li>Develop policies and processes that support innovation and growth while upholding compliance and minimizing risk. Memorialize key decisions, methodologies, processes, policies and add to the compensation repository/library for future reference and utilization.</li> <li>Be a trusted advisor. Partner with Human Resource Business Partners and senior business leaders to understand their operational issues and opportunities and create automated solutions to scale.</li> </ul> <p>&nbsp;</p> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><br><br></p> <p><strong>*Required:</strong></p> <ul> <li>Bachelor’s degree or equivalent experience&nbsp;&nbsp;</li> <li>Minimum of 8+ years of relevant experience, preferably supporting technical organizations or other relevant experience</li> <li>Experience with equity compensation structures at a publicly traded company&nbsp;&nbsp;</li> <li>Excellent project management skills and experience with compensation program design, delivery, and changement management</li> <li>Strong compensation analytics background (modeling, dashboards) and advanced proficiency with spreadsheets</li> <li>Strong experience with Human Resources Information System (preferably Workday)</li> <li>Experience with market pricing, survey participation and accessing survey data from provider</li> <li>Extensive knowledge of HR products and services and awareness of HR strategy around talent identification, attraction, engagement and retention</li> <li>Verbal, written and interpersonal skills needed to communicate effectively with all levels of the organization</li> <li>An owner mindset, coupled with innovative thinking and strong analytical and problem-solving skills</li> <li>A laser-focus on quality of deliverable and solution for the customer&nbsp;</li> <li>Ability to thrive in a dynamic environment with no trepidation with ambiguity or lack of a playbook</li> </ul> <p><strong>Desired</strong>:</p> <ul> <li>Prior experience in a R&amp;D compensation consulting role</li> <li>Prior experience with PAVE, Compa, or other comp tools</li> </ul> <p>&nbsp;</p> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.</p> <p>&nbsp;</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p>&nbsp;</p> <p><strong>What We Offer</strong><strong><br></strong>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$109,600 - $137,000</li> <li>Target Bonus Percentage 15%</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p> <p><br>Applications for this role are intended to be accepted until <strong>20th January, 2026, </strong>but may change based on business needs.</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Senior Compensation Analyst

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Senior Security Compliance Analyst.</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. As a&nbsp;<strong>Senior Security Compliance Analyst</strong>, you will be an integral strategist within our Security Compliance organization, dedicated to maturing our compliance posture and fostering a culture of "Security by Design." You will serve as the primary lead for our <strong>HIPAA Security Compliance program</strong>, overseeing both our existing product portfolio and our high-growth innovation pipeline. This is a high-visibility role that transcends traditional auditing. You will act as a trusted advisor to our <strong>Product and Engineering</strong> teams, ensuring our technology meets stringent regulatory requirements and security baselines.</p> <p>You will drive the mission to reduce organizational risk through rigorous gap assessments and proactive advisory services. You are expected to be a master of project execution, seamlessly navigating cross-functional landscapes to represent the HIPAA program to leadership and stakeholders. Beyond execution, you will be the voice of the program’s success—leveraging data to build executive-level dashboards and metrics that clearly communicate risk burndown and the strategic value the Compliance team delivers to the Enterprise.</p> <p>We are looking for someone who is as comfortable diving into technical security controls as they are presenting a compliance roadmap to executive stakeholders. If you are passionate about building scalable security programs in a fast-paced, dynamic environment, this role is for you.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Orchestrate the end-to-end lifecycle of complex security compliance initiatives, ensuring adherence to project milestones and alignment with organizational OKRs.</li> <li>Proactively identify and neutralize project bottlenecks, leveraging advanced problem-solving skills to maintain momentum in a fast-paced environment.</li> <li>Lead comprehensive HIPAA Security Rule assessments to determine organizational readiness for HIPAA eligibility, including identifying critical controls and performing design and effectiveness testing.</li> <li>Translate complex technical gaps into context-relevant, actionable remediation strategies for a diverse group of stakeholders, from Engineering to Legal.</li> <li>Govern remediation workflows, ensuring that security gaps are closed in alignment with product release timelines and the broader risk appetite of the business.</li> <li>Help build scalable security control frameworks and continuous monitoring programs that enhance the security posture across a diverse portfolio of products and domains.</li> <li>Serve as a Subject Matter Expert (SME) on HIPAA and other security compliance frameworks, collaborating with technical teams to implement automated controls and telemetry that reduce manual compliance overhead.</li> <li>Partner with Product and Engineering to advise on "Security by Design" principles, ensuring new features and architecture patterns meet HIPAA and internal security baselines.</li> <li>Drive operational excellence by optimizing assessment methodologies and project management tooling to deliver standardized, data-driven reporting for executive leadership.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p>&nbsp;</p> <p><strong>*Required:</strong></p> <ul> <li>5+ years of Security Compliance, Audit, or Risk Management experience, ideally working with internal or external customers to ensure products are HIPAA compliant / eligible. This can be complemented by experience working with security-centric risk management or compliance frameworks such as ISO/IEC 27001, PCI DSS, SOC2, FedRAMP, NIST 800-53, etc.</li> <li>2+ years of working with technical security and Engineering / IT to implement technical control solutions (preferably within code deployment pipelines and public cloud solutions). Ability to interpret control requirements and relay those to different stakeholder groups with strong technical knowledge.</li> <li>2+ years of project management experience in security or another technical field, including defining overall project scope, creating milestones, tracking project performance with metrics, and communicating project status to management, including escalation of risks.</li> <li>2+ years of working with technical security and Engineering / IT to implement technical control solutions (preferably within code deployment pipelines and public cloud solutions). Ability to interpret control requirements and relay those to different stakeholder groups with strong technical knowledge.</li> <li>Ability to work in a dynamic, fast-paced environment that requires constant prioritization.</li> <li>Demonstrate strong verbal and written communication skills, and ability to translate complex technical or security requirements or risks into business language that can be understood by various audiences.</li> <li>Ability to think critically and solve problems, create win-win solutions.&nbsp;&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience and familiarity with cloud security techniques and working with public cloud solutions including but not limited to AWS and GCP.</li> <li>Experience and familiarity with securing code deployment pipelines and Infrastructure as Code (IaC).</li> <li>CISA, CISM, GIAC, CISSP or other Information Security related certification is highly preferred.</li> </ul> <p><strong>Location</strong></p> <p>&nbsp;This role will be remote and based in Ontario, British Columbia or Alberta, Canada.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$99,760 - $124,700</li> <li>Target Bonus Percentage 12,50% (When Applicable)</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal hi

Senior Analyst, Security Compliance

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Principal, Leadership Development Manager.</p> <p><strong>About the job</strong></p> <p>This position is needed to design and deliver high-impact leadership development experiences for Twilio’s global leaders, driving skills development and enabling executive excellence. The role acts as a strategic thought partner and program lead for Twilio’s flagship leadership programs.&nbsp;</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Design, lead, and evolve high-visibility leadership development programs, including executive offerings, aligned to Twilio’s Leadership Expectations and business strategy.</li> <li>Act as a strategic advisor to HRBPs and senior leaders to assess capability gaps and propose targeted development solutions.</li> <li>Champion leadership mobility and growth by integrating development with succession planning, performance, and career systems.</li> <li>Apply expert-level knowledge of learning science and leadership theory to develop solutions that resonate across global audiences.</li> <li>Own program success end-to-end: needs assessment, design, delivery, facilitation, measurement, and iteration.</li> <li>Influence the broader learning agenda by sharing insights and best practices across teams and with executive stakeholders.</li> <li>Manage relationships with external vendors, including selecting vendors, submitting SOWs, and ensuring the quality of learning solutions and content.</li> <li>Facilitate training, team interventions, and learning opportunities.&nbsp;</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.</li> <li>10+ years in digital learning/learning innovation, including 2+ years applying AI in L&amp;D</li> <li>Strong data fluency; experience with learning analytics, dashboards, and KPIs.</li> <li>Track record of leading cross-functional pilots from concept to scaled implementation.</li> <li>Experience managing vendor partnerships in the learning tech ecosystem.</li> <li>Comfort operating independently and making high-impact decisions in ambiguous environments.</li> <li>Executive presence with the ability to communicate project plans, roadmaps, and development outcomes to senior leadership.</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Advanced degree in Education, Learning Sciences, Educational Technology, or related field.</li> <li>Experience influencing adoption of new technologies in large, complex organizations.</li> <li>Recognized externally as a thought leader in learning innovation.</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp;</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>CAD$120,640.00 - CAD $150,800.00&nbsp;</li> <li>Target Bonus Percentage 17.5%</li> </ul> <p><strong>&nbsp;</strong></p> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Principal, Leadership Development Manager

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</p> <p><span style="color: rgb(255, 255, 255);">.</span></p> <p>&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Digital Programs Manager.</p> <p><strong>About the job</strong></p> <p>Twilio is seeking a Digital Programs Manager to build and scale our top of funnel awareness and customer advocacy engines through high-impact content and pipeline-generating programs. You will own our flagship virtual event, Twilio Talks, develop top of funnel programs alongside brand and PMM and build the engine to create and amplify user‑generated content (UGC). Your work will turn customer outcomes into compelling content and deliver programs that drive thought leadership, community and measurable business impact. This position will report to the Senior Manager, Digital Lifecycle Programs.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Own flagship digital programs like Twilio Talks; plan the editorial calendar, recruit speakers, manage end-to-end production, run-of-show, and live operations; drive registration, attendance, and post-event engagement; repurpose content&nbsp;</li> <li>Develop our UGC engine from the ground up; design prompts and campaigns (calls for stories, code samples, tips, reviews, testimonials), moderate submissions, manage rights/permissions, incentivize participation and amplify content via campaigns motion.&nbsp;</li> <li>Create multi-channel promotion plans across email, web, social, community, and in-product; partner with PMM, Marketing Operations and MSA on targeting and messaging</li> <li>Build playbooks, templates, and quality standards for repeatable production.</li> <li>Own project plans, timelines, budgets, agencies, and vendor contracts (editing, design, platforms)&nbsp;</li> <li>Define and measure program KPIs and present insights and recommendations to leadership</li> <li>Report program impact and insights; iterate based on performance and audience feedback.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>3+ years in digital program management across webinars/events, podcasts, content marketing, or customer advocacy for B2B SaaS; developer audience experience is a plus.</li> <li>Strong campaign ops skills with tools such as: Marketo, Salesforce; webinar platforms (Bigmarker); podcast tools (Riverside)</li> <li>Proven track record designing and optimizing demand programs that drive measurable results and pipeline.</li> <li>Data-driven mindset, using data to guide decision-making and resource allocation; experience setting up UTMs, dashboards, BI tools (eg: Looker and Tableau) and experimentation frameworks.</li> <li>Curiosity and enthusiasm for applying AI to marketing workflows and customer experience—whether through personalization, insights, or workflow automation.</li> <li>Strong program and stakeholder management; adept at aligning stakeholders and operating across multiple teams, projects and priorities simultaneously.</li> <li>Exceptional communication skills, both verbal and written, with the ability to drive alignment, set expectations, timely delivery of collaborative work, and program success.&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Able to brief and manage agencies or freelancers.</li> <li>Familiarity with demand programs and/or UGC/community best practices.</li> <li>Ability to establish credibility upwards and cross-functionally to drive collaboration decision making</li> <li>A champion for fostering a culture of trust through feedback, communication, and transparency.&nbsp;</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$99,760 - $124,700 CAD.</li> <li>Target Bonus Percentage 12.5%</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;</p><div class="content-conclusion"><p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Digital Programs Manager

<div class="content-intro"><p>Ready to be pushed beyond what you think you’re capable of?</p> <p>At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.</p> <p>To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.</p> <p>Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.</p> <p>While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</p></div><p>Coinbase is on a mission to become an "AI-Native" company by 2028, fundamentally transforming how we operate across all functions. As an individual contributor in this space, you will drive AI adoption across Coinbase by working within one or more AI Growth Pods — internal accelerators that partner with engineering and non-engineering functions to identify, prototype, and scale high-impact AI automation solutions.</p> <p>You will drive initiatives from ideation to initial implementation and broader productionalization, while ensuring these solutions deliver tangible ROI and pave the way for broader AI adoption. This role requires a unique blend of strategic thinking, hands-on technical ability, and exceptional cross-functional collaboration.</p> <p><strong>What You'll Do:</strong></p> <ul> <li>Partner with teams across the organization to deeply understand workflows, identify pain points, and uncover high-leverage opportunities for AI automation and efficiency gains. Translate complex business challenges into actionable AI use cases.</li> <li>Apply advanced GenAI techniques, including large language models (LLMs) and Agentic AI, to rapidly design, build, and iterate on functional prototypes (e.g., AI agents, custom copilots, intelligent workflows) that address business needs. Write high-quality, well-tested code in Python and Golang to support these solutions.</li> <li>Collaborate with cross-functional teams to evolve prototypes into scalable, secure, production-grade AI solutions aligned with long-term organizational goals.</li> <li>Provide guidance on AI capabilities, responsible AI usage, prompt engineering best practices, and strategic integration of AI into daily operations. Mentor team members on design principles, coding standards, and AI productivity tools adoption.</li> <li>Pilot new AI solutions with functional teams, gather feedback, iterate on prototypes, and support adoption to ensure demonstrable value and smooth transitions.</li> <li>Partner with central AI Platform and DevX teams to leverage existing infrastructure, contribute to shared knowledge bases, and ensure scalability and security of solutions.</li> <li>Work with Security, Legal, and Compliance teams to ensure all AI solutions adhere to strict security, privacy, and ethical guidelines, especially for sensitive data and high-risk workflows.</li> <li>Define success metrics, track ROI, and effectively communicate the value delivered by AI initiatives to stakeholders.</li> <li>Continuously research and experiment with emerging AI models, tools, and industry best practices to bring cutting-edge solutions to Coinbase.</li> </ul> <p><strong>What We're Looking For:</strong></p> <ul> <li>5+ years of experience in software engineering, with at least 6 months focused on applied AI, Generative AI, or intelligent automation.</li> <li>Strong Software Engineering Skills:&nbsp;&nbsp; <ul> <li>Proven expertise in designing, building, scaling, and maintaining production services, with a strong understanding of microservices architecture.&nbsp;&nbsp;</li> <li>Ability to write high-quality, well-tested code that meets customer needs.&nbsp;&nbsp;</li> <li>Strong technical skills in system design, coding, and debugging complex technical issues to enhance system reliability and scalability.&nbsp;&nbsp;</li> </ul> </li> <li>AI &amp; Automation Skills:&nbsp;&nbsp; <ul> <li>Understanding of LLM capabilities, limitations, and architectures (e.g., RAG, agents, fine-tuning concepts).&nbsp;&nbsp;</li> <li>Hands-on experience with AI tools and platforms (e.g., enterprise LLMs like Gemini/Claude, no-code/low-code automation platforms, agent frameworks LangChain/LangGraph, Python). &nbsp;</li> </ul> </li> <li>Highly analytical and structured problem-solver, comfortable with ambiguity and rapid iteration.&nbsp;&nbsp;</li> <li>Ability to manage multiple parallel initiatives and prioritize effectively in a fast-paced environment.&nbsp;&nbsp;</li> <li>Experience working cross-functionally with other engineering and/or non-engineering teams.&nbsp;&nbsp;</li> <li>Strong understanding of data privacy, security, and ethical considerations related to AI.&nbsp;&nbsp;</li> </ul> <p><strong>Nice to Haves:</strong></p> <ul> <li>Prior experience building or implementing AI agents or advanced workflow automation solutions.</li> <li>Prior experience building production ML/AI systems</li> <li>Prior crypto or fintech domain experience</li> </ul> <p><span style="font-weight: 400;">Job #: P75336</span></p> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision).</p> <div id="fortidlp-input-element-parent"></div></div><div class="title">Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:</div><div class="pay-range"><span>$191,100</span><span class="divider">&mdash;</span><span>$191,100 CAD</span></div></div></div><div class="content-conclusion"><p><span style="font-weight: 400;">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.</span></p> <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp;</p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>.</p> <h3><strong>Global Data Privacy Notice for Job Candidates and Applicants</strong></h3> <p><span style="font-weight: 400;">Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a class="c-link" href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank" data-stringify-link="https://www.coinbase.com/legal/applicant_privacy_notice" data-sk="tooltip_parent">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.</span></p> <h3><strong>AI Disclosure</strong></h3> <p><em>For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;</em></p> <p><em>For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize

Senior Software Engineer - AI Platform  (AI Acceleration)

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">DocSend is a fast-growing business with Dropbox. DocSend helps users securely manage, track, and share documents. Whether users are closing a deal, raising capital, or collaborating on sensitive projects, they have complete control over their documents with DocSend.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">As </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Staff Product Manager, you’ll </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">partner with a dedicated engineering squad while </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">l</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">eading product </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">strategy </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">across the entire DocSend business</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">. You’ll </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">work </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">closely with a world-class team </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">to build new features that expand DocSend’s total addressable market.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">This role requires a rare blend of&nbsp;</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">product</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">go-to-market</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">, and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">o</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">p</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">erational craft</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">. You’ll </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">have the flexibility to look across the entire business, identify new customer segments, and build the product and go-to-market capabilities to reach them.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Define and evangelize the long-term product vision, strategy, and roadmap for D</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">ocSend. Balance the roadmap between foundational improvements and delivering features to ensure the most value is delivered to users.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Become an expert in </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">our customers </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">— understanding the needs of </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">each customer segment</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z"> through </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">primary research</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">data insights</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Own complex, multi-quarter initiatives end-to-end, from defining product specs and success metrics to driving cross-</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">business </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">execution</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z"> and sharing insights and learnings throughout the organization.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">Drive business results. Using your knowledge of our customers and business goals, you will clearly identify problems, develop solutions, and estimate the impact of delivering them. During execution will you will navigate challenges to deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal stakeholders.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Communicate clearly and crisply with leadership, articulating tradeoffs and strategic rationale while driving alignment through both formal processes and scrappy execution.</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z8z79zng6z86zz72zmkz80zz90zz75z89z68zhz66z80uz87zboz90zrhz71z">10+</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z"> years of experience as a Product Manager, with a track record of shipping high-quality, user-facing products.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z8z79zng6z86zz72zmkz80zz90zz75z89z68zhz66z80uz87zboz90zrhz71z">BS/MS in Computer Science, Engineering, Business, Information Systems, Applied Math or Statistics, or relevant experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Demonstrated ability to translate complex</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z"> user workflows into </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">simple, delightful, and intuitive user experiences.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Proven success</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z"> defining and</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z"> driving </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">multi-quarter product initiatives that deliver business impact, by balancing long term planning with frequent user feedback.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">Strong analytical and problem-solving skills</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz83zwj1sy1z66zjvqz89zz78zsz75z5gz89zooz76zz75zcmoz89zz81zcz88zz88z">A</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxuz87z1z75zz65zlvooyz84zvz80zz81zwz71z37a2z89zz65zat2z83zz76zbl1z122z">ble to connect </span><span class=" author-d-1gg9uz6

Staff Product Manager, DocSend

<h2>Role Description</h2> <p>As a Staff Engineer at Dropbox, you’ll take on some of the company’s most complex and ambiguous challenges, operating at the intersection of technology, product, and business impact. You’ll help define technical direction for customer-facing experiences used by millions, turning evolving context into clear, durable roadmaps that shape how Dropbox builds and scales.</p> <p>Your influence will extend beyond any single team, driving architectural decisions, execution quality, and cross-org alignment. You’ll bring clarity where there is uncertainty and raise the bar for engineering excellence through hands-on leadership and thoughtful collaboration.</p> <p>In return, you’ll gain meaningful exposure to senior leadership, shape foundational systems that unlock future product capabilities, and grow into an org-level technical strategist—helping advance Dropbox’s mission to create a more enlightened way of working.</p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is&nbsp;</span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> <h2>Responsibilities</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Lead the technical delivery of a team of 15 to 20 engineers to deliver high-impact customer and business outcomes.</li> <li>Shape technical direction and partner with Product Management as the DRI for critical company-wide objectives.</li> <li>Own massive, ambiguous technical and product problems that create company-wide opportunity.</li> <li>Be a prolific, hands-on coder who owns and implements the most critical, complex, and foundational components of the system.</li> <li>Influence roadmaps across orgs, breaking silos and steering decisions that change how Dropbox builds.</li> <li>Architect foundational systems that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.</li> <li>Demonstrate senior technical leadership and maintain high engineering standards in a virtual-first environment.</li> </ul> <h2>Requirements</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>BS, MS, or PhD in Computer Science or a related technical field involving coding <span class=" h-lparen">(e.g.,</span> physics or mathematics) or equivalent technical experience.</li> <li>12+ years of experience as a software engineer.</li> <li>Must have worked in a <em>consumer</em> user-facing team <span class=" h-lparen">(versus</span> a platform team, a developer-facing API-based product, etc).</li> <li>Must have a strong mix of skills and depth across multiple areas, including<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kxphz122zxz122zlz70zz68zv6z82zyz86zz78zlpv4z67zz75z0z81zz79zvfz87zf"> expertise in three or more of</span> search, <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kxphz122zxz122zlz70zz68zv6z82zyz86zz78zlpv4z67zz75z0z81zz79zvfz87zf">media systems engineering</span>,<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kxphz122zxz122zlz70zz68zv6z82zyz86zz78zlpv4z67zz75z0z81zz79zvfz87zf"> performance engineering, </span>modern ML and LLM-based APIs and agentic frameworks.</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kxphz122zxz122zlz70zz68zv6z82zyz86zz78zlpv4z67zz75z0z81zz79zvfz87zf">Has significant experience in </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoyk81qpgz72z4z69zhz81zz86zz80zlhz122zap0z78zm3z88zz70ziz68zz70zk">use of AI tools for </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kxphz122zxz122zlz70zz68zv6z82zyz86zz78zlpv4z67zz75z0z81zz79zvfz87zf">technical design, prototyping, as well as coding for production use cases.</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$204,900</span><span class="divider">&mdash;</span><span>$277,200 CAD</span></div></div></div>

Staff Backend Product Software Engineer, Core Intelligence & Media

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">As a </span><span class="thread-201909533316773368003492 attrcomment attrcommentfirst thread-201909533316773368003492-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z"><span class="comment-extra-inner-span">Senior Full-Stack </span></span><span class="thread-201909533316773368003492 attrcomment author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"><span class="comment-extra-inner-span">Product Engineer</span></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">on the</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">Dropbox </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">DocSen</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">d team</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">, you will play a pivotal role in shaping the future of secure document management, sharing, and tracking. Your responsibilities will revolve around developing and enhancing our product to deliver exceptional user experiences</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z"> — working closely</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">with </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">cross-functional teams</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z"> to</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> t</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">urn</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> innovative ideas into robust, scalable, and user-friendly features.</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z"> You will also have the opportunity to drive high impact and have high ownership in a smaller, startup-like team.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">DocSend is one of Dropbox's fastest-growing businesses </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">—</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> we </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">have a double-digit growth rate </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">year over year, and are looking for engineers who are eager to contribute to continuing this trajectory! This year, we are focused on expanding our Virtual Data Room business by improving deal workflows and introducing AI-enabled features.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">Our Engineering Career Framework is </span><span class="attrlink url author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">A</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">utonomously lead</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> full-stack projects</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">, making effective tradeoffs between technical requirements and business goals.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">Act as a leader across the org with impact extending beyond the immediate team, driving cross-team initiatives and collaborating</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> effectively with cross-functional teams, including product managers, designers, and other engineers.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">Set a high bar for quality and operational excellence, preemptively identifying and resolving technical risks, and championing best practices across the team through code and design reviews.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">Mentor teammates, providing actionable feedback to help teammates grow into the next level.&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">Participate in on-call rotations, which entails being available for calls during both core and non-core business hours</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">, and d</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">ebug customer issues using logs, metrics, and traces</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">.</span></li> </ul> <p><span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zyz72zz70zz71zz72zhwl8r6xz85zr3z69z6z86zz78zz76zcfvdsgm4t">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></p> <h2>Requirements</h2> <ul> <li><span class="highlight author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z" data-highlight-color="#B5DCAF">9</span><span class="highlight thread-547977143293629630899443 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs" data-highlight-color="#B5DCAF">+ years of experience in software engineering or related industry roles.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">BS degree in Computer Science or related technical field involving coding</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs"> physics or mathematics), or equivalent technical experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5hz72z4erz72zz90z8z89z44dz122zjz69zdz76zaz77zuz80z2z84zvz76zgxz74zs">Demonstrated expertise in Ruby on Rails applications and React</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqk

Senior Fullstack Product Software Engineer, DocSend

<h2>Role Description</h2> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Dropbox is looking for an accomplished brand writer.</span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">The role sits on our newly centralized Writing Team within Comms and Brand, which is responsible for the quality, consistency, and excellence of writing across the company. This person will play a key role in how Dropbox shows up in the world—refining and scaling our brand voice across the homepage, brand campaigns, and other high-impact brand experiences. They’ll also help evolve our product naming process.</span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">As part of their role, they’ll collaborate closely with leaders and teams across the company—including Brand Marketing, Brand Studio, Integrated Marketing, Communications, PMM, Engineering, and Legal—to ensure content is clear, engaging, and aligned with our brand. They’ll serve as a strategic partner in elevating the craft and consistency of writing across Dropbox, helping to define how our voice connects with customers everywhere we show up.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Write display copy for highly visible brand surfaces, including the Dropbox homepage and other critical landing pages.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Develop editorial assets across formats</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke h-lparen">(video</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke"> and audio scripts, display copy, longform customer stories) in partnership with creative, design, and production teams.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Contribute to brainstorms, campaign development, and broader brand storytelling across channels.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Scale and evolve Dropbox’s brand voice, including leading product naming strategy and process.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Edit and elevate copy from internal teams and freelancers to ensure clarity, consistency, and creative excellence.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Uphold a high bar for craft, ensuring all writing reflects Dropbox’s voice and strategic goals.</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">10+ years of brand and editorial copywriting experience across tech companies, creative agencies, or media environments</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">2+ years in an editorial role</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke h-lparen">(e.g.,</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke"> journalism, magazine writing, or narrative content) with strong storytelling judgment</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">A simple, fresh writing style and a track record of elevating the quality bar for brand writing</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">A portfolio that shows both conceptual range and precise craft, including homepage/display copy and longform editorial</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Experience leading complex writing initiatives and collaborating with cross-functional teams and senior leaders</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Ability to translate complex or technical topics into clear, accessible language</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Familiarity with shaping brand voice and contributing to product and feature naming, with an understanding of naming systems and constraints&nbsp;</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Experience in magazine journalism</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Prior ownership of brand voice development or governance within a large organization</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Experience leading or contributing significantly to product and feature naming, including presenting territories and navigating legal/linguistic constraints</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Experience shaping and scaling a brand voice across multiple teams or channels</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Experience working within a centralized creative, brand, or writing organization</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Comfort collaborating across brand, marketing, comms, design, product, and legal teams</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h4z79z1z77zk0kvlz71z2kz65zz72zz67z3z88zz87zfdz76zz84zz80z0bvvke">Experience building naming frameworks, taxonomies, or messaging systems</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$154,700</span><span class="divider">&mdash;</span><span>$209,300 CAD</span></div></div></div>

Senior Brand Writer, Writing Studio

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">As a Product Engineer at Dropbox, you will play a pivotal role in shaping the future of collaboration and file sharing. Your responsibilities will revolve around developing and enhancing our suite of Dropbox Products to deliver exceptional user experiences. You will work closely with cross-functional teams, turning innovative ideas into robust, scalable, and user-friendly features.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">This year, Dropbox is on a mission to expedite the creation and implementation of AI-enable products by providing a comprehensive AI technology stack that facilitates speedy prototyping and reliable deployment of AI-driven functionalities.</span></p> <p><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlamz84zz82z1lz85zz72zz76zwmz68zz71z5r6ijz83zqxz67zz74zz83zpkbz72z">Our Engineering Career Framework is <a href="https://dropbox.github.io/dbx-career-framework/" target="_blank">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank">here</a>.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Autonomously deliver ongoing business impact across a team, product capability, or technical system.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Collaborate effectively with cross-functional teams, including product managers, designers, and other engineers.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Excellent problem-solving skills and the ability to make effective tradeoffs between technical requirements and business goals.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Mentor junior engineers and contributing to the overall growth and success of the engineering team.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Adapt to a dynamic and fast-paced work environment, with a focus on continuous learning and professional development.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Ensure continuous service operation by participating in the team's on-call rotation, including outside core collaboration hours on a periodic basis.</span></li> </ul> <p><span class="thread-873480833472291149801097 attrcomment attrcommentfirst thread-873480833472291149801097-first author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlamz84zz82z1lz85zz72zz76zwmz68zz71z5r6ijz83zqxz67zz74zz83zpkbz72z"><span class="comment-extra-inner-span"><span class="thread-630254524701827866442520 attrcomment attrcommentfirst thread-630254524701827866442520-first author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlamz84zz82z1lz85zz72zz76zwmz68zz71z5r6ijz83zqxz67zz74zz83zpkbz72z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></span></p> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">9+ years of experience building applications professionally</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">.&nbsp;</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">B</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">S</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo"> degree</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> or higher</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo"> in Computer Science or a related technical field</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> physics or mathematics), or equivalent technical experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Delivered tangible results, from conceptualization to implementation,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> while making</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5"> significant contributions to the success of</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> the</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5"> project.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">E</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">xperience in developing web applications, demonstrating a deep understanding of the intricacies involved in building robust and scalable systems.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul class="listtype-bullet listindent1 list-bullet1"> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Contributions to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">o</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">pen </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">s</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">ource </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">p</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">rojects or </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">t</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">echnical </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">c</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">ommunitie</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">s</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Technologies: JavaScript, HTML/CSS, React, Python, MySQL, Go, Java, Rust</span></li> </ul> <h2><strong>Total Rewards</strong></h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$190,400</span><span class="divider">&mdash;</span><span>$257,600 CAD</span></div></div></div>

Senior Backend Product Software Engineer

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4">Dropbox is expanding its capabilities in AI-powered security, content access governance, and data loss prevention</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4 h-lparen">(DLP)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4"> to help SMB and mid-market businesses secure and manage their content with enterprise-grade protection. Following our acquisition of Nira, we have taken the first steps to integrate its data access governance technology into Dropbox Dash. Now, we are focused on deepening this integration across the Dropbox portfolio and expanding our security offering in the broader data access governance</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f">, DLP and AI Security</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4"> markets.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4">We are looking for a S</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f">taff Product Manager</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4"> to lead this next phase</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4">—</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4">defining the strategy</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f"> and key capabilities</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4">, shaping the roadmap, and scaling a new security business within Dropbox. This is a </span><span class="thread-306955847230098837416880 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4">0 → 1</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4"> opportunity to establish Dropbox as a leader in </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f">AI and Data</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvovz85zj52z84zxxz74zz87zk3nyas7kgz72zwz67zaz83zlz85zbn4"> security for SMBs and mid-market companies, bringing AI-driven access governance, insider risk protection, and compliance automation to businesses that need it most.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Build next-generation security products</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Shape and deliver innovative solutions by integrating Nira’s governance capabilities into Dropbox and driving a standalone security offering for the broader market.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Lead an AI-driven roadmap</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Define and launch intelligent features that use AI and automation to streamline access control, enforce real-time DLP, and proactively detect security risks.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Expand Dropbox’s impact in the market</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Identify opportunities in the SMB and mid-market security space, craft a clear product vision, and accelerate adoption with a differentiated value proposition.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Deliver breakthrough product experiences</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Partner with engineering and design to launch automated access reviews, AI-powered security insights, and compliance workflows that raise the bar on security.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Turn insights into action</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Work directly with customers to uncover their toughest data governance and AI security challenges, and translate those needs into high-impact product features.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Drive seamless execution</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Collaborate across engineering, security, compliance, and go-to-market teams to launch products that meet global standards</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9 h-lparen">(SOC</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> 2, ISO 27001, GDPR, etc.) and delight customers.</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Hands-on Security Product Expertise</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – 12+ years of product management experience, including 3+ years building solutions in Access Governance, DLP, DSPM, SSPM, or AI Security.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Deep Domain Knowledge</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Experience tackling data and IP protection challenges, especially in Access Management and DLP for Google Workspace, Microsoft OneDrive, Dropbox, Box, or similar SaaS platforms.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Customer-First Mindset</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Passion for solving real customer pain points, with a track record of shipping security products that are powerful yet simple to use.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Proven 0 → 1 Builder</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – You’ve taken security products from idea to launch, driving adoption and impact in environments ranging from enterprise SaaS to fast-moving startups.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">AI + Security Innovation</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Experience applying AI/ML to security challenges—automating access controls, detecting risks, and strengthening data protection.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9">Cross-Functional Partner</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvllz80zyplz72zez66z1qz87zz73zluj1mkibnz84zz90zuo0z78zz83z9"> – Comfortable working side by side with engineering, security, GTM, and legal teams, blending technical know-how with product vision to ship great outcomes.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc7dz81ziz71zz86zz86zz76z7a42rz74zi6z67z2z68zbz84zjiz71zz83zf">BS or MS in Computer Science, Electrical Engineering, Business, Applied Mathematics or Statistics, or relevant field. MBA is a plus.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f">E</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z8z79zng6z86zz72zmkz80zz90zz75z89z68zhz66z80uz87zboz90zrhz71z">xperience in building and scaling data ingestion systems and data platforms</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z8z79zng6z86zz72zmkz80zz90zz75z89z68zhz66z80uz87zboz90zrhz71z">Ex</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zz79zxkz78zz72zz85zpz81znz75zz68zxz75z32z68z1pz73znu3z66z4wz90zz90z">perience working with </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f">AI/SaaS</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zz79zxkz78zz72zz85zpz81znz75zz68zxz75z32z68z1pz73znu3z66z4wz90zz90z"> products </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4kwde0z69zuxkz76zez83zz65z2mlz78z7ysz80zjsab6g9f">or</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zz79zxkz78zz72zz85z

Principal Product Manager - AI Security, Data Access Governance and DLP

<h2>Role Description</h2> <div> <p>Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share, access, and collaborate on their files seamlessly. Staff Engineers are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints.</p> <p>This team own<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zctz122zz90ziz69zz84zz90zjz86zwz75zu92z81zcz86z9z66z50jz72zjz72zz89zz81z3">s</span> the Sharing experience across all our File Sync and Share surfaces<strong>. </strong><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zctz122zz90ziz69zz84zz90zjz86zwz75zu92z81zcz86z9z66z50jz72zjz72zz89zz81z3">C will drive engineering planning, tech design and execution for multiple sharing initiatives</span>, to make it easy for Dropbox users to share content that will boost sender and receiver experience, and long-term engagement across platforms. Opportunity for large impact on the business simplifying the sender and receiver sharing experience to drive down churn and grow revenue.&nbsp;</p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> </div> <h2>Responsibilities</h2> <ul> <li>Designing and building scalable software to reach millions of daily users.</li> <li>Collaborating closely with product managers, designers, and analysts to understand user needs and develop products that meet those needs.</li> <li>Developing and executing short and long-term roadmaps, balancing business impact, user experience, and technical quality.</li> <li>Actively contributing to our team and company culture through mentorship, participation in interviews, and involvement in new initiatives.</li> <li>Supporting fellow engineers through feedback, code reviews, and improvement of internal tools and processes.</li> <li>Ensure continuous service operation by participating in the team's on-call rotation, including outside core collaboration hours on a periodic basis.</li> </ul> <h2>Requirements</h2> <ul> <li>5+ Years of Experience</li> <li>BS, MS, or PhD in Computer Science or a related technical field involving coding&nbsp;<span class=" h-lparen">(e.g.,</span> physics or mathematics) or equivalent technical experience</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwgz76zz77zz88zoz67zz83z1z87zpoz80zz84zsz83zx8z67zz66zz84zz76zz74z7z83zz72zz86z">Demonstrated success in developing and deploying large-scale web applications with a user-focused approach.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwgz76zz77zz88zoz67zz83z1z87zpoz80zz84zsz83zx8z67zz66zz84zz76zz74z7z83zz72zz86z">Proficiency in building user-facing software and supporting web/desktop systems and libraries.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66zwgz76zz77zz88zoz67zz83z1z87zpoz80zz84zsz83zx8z67zz66zz84zz76zz74z7z83zz72zz86z">Ability to handle full-stack projects and deliver minimum viable products efficiently.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Contributions to open source projects or technical communities</li> <li>Full-Stack Development</li> <li>Technologies: MySQL, Python, Go, React, Typescript</li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$168,300</span><span class="divider">&mdash;</span><span>$227,700 CAD</span></div></div></div>

Full-Stack Product Software Engineer, Search Platform

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">We’re looking for a</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> Commercial </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">Counsel</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">be a key member of</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">Dropbox’s </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">global </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">commercial legal team</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">. </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">This</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z"> role </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">offe</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">rs</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> an exciting opportunity to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">have company-wide impact supporting </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">a broad array of </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">Dropbox’s cross</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">-</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">functional teams and strategies</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">, from AI strategy, to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">customer deals, to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">marketing, to infrastructure, and everything in between</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">.&nbsp;</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">This role is for a</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">n </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">experienced </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">in-house </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">or law firm </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">attorney in</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> the commercial legal space with a </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">client-first mindset and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">experience working closely with </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">tech clients</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty"> to innovate </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">and leverag</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">e</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> technology to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">create and drive efficiencies in</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z"> a world class</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> commercial legal function</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z"> in support of Dropbox’s business goals</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">. You</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">’l</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">l </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">be part of</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> a team of attorneys and </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">professionals </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">responsible for drafting, reviewing, and negotiating </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">a high volume of </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">complex commercial contracts with Dropbox business partners</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">, vendors, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">customers</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn"> around the world. </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">Willing to act as </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz90zz89zez77zz88zz90zz87zz72zz79z7plz90zja0ya54vz86zz74zz75z0aty">both a team player and a</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">n independent contracts expert</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">, y</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">ou</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">'l</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">l be</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">responsible for partnering with our </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz68zz72zz73zwvz70zz76z2x2z88z6jz81zz83zoz73zz74zz75zhwte2z85zjphz90z">sales, </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3u8z88znvz75zgvq3z82zz72z41z80zcz76zsvrkz90zhnfz88zz76zrz77z">procurement, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz85ziia4z85zpz65zcpz78zvsz86zz66zz78z34z72zz71zz65z31nkcz68zz70zz71zn">finance</span><span class=" author-d-1gg9uz6

Commercial Counsel

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">As a Backend Product Engineer at Dropbox, you will play a pivotal role in shaping the future of collaboration and file sharing. Your responsibilities will revolve around developing and enhancing our suite of Dropbox Products to deliver exceptional user experiences. You will work closely with cross-functional teams, turning innovative ideas into robust, scalable, and user-friendly features.</span></p> <p><span class="thread-951922120930929756636296 attrcomment attrcommentfirst thread-951922120930929756636296-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"><span class="comment-extra-inner-span">This year, </span></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">Dropbox is on a mission to expedite the creation and implementation of AI-enable</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8z80zz122zz81ztxz66zcz74zz122znz90z7z71ziz79zsjz85z1z69zxbz80zkz68zz78z40z80z">d </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">products by providing a comprehensive technology stack that facilitates </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8z80zz122zz81ztxz66zcz74zz122znz90z7z71ziz79zsjz85z1z69zxbz80zkz68zz78z40z80z">rapid</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> prototyping and reliable deployment of AI-</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8z80zz122zz81ztxz66zcz74zz122znz90z7z71ziz79zsjz85z1z69zxbz80zkz68zz78z40z80z">augmented</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> functionalit</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovw8z80zz122zz81ztxz66zcz74zz122znz90z7z71ziz79zsjz85z1z69zxbz80zkz68zz78z40z80z">y</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">.</span></p> <p><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlamz84zz82z1lz85zz72zz76zwmz68zz71z5r6ijz83zqxz67zz74zz83zpkbz72z">Our Engineering Career Framework is <a href="https://dropbox.github.io/dbx-career-framework/" target="_blank">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank">here</a>.</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Designing and building scalable software to reach millions of daily users.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Collaborating closely with product managers, designers, and analysts to understand user needs and develop products that meet those needs.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Developing and executing short and long-term roadmaps, balancing business impact, user experience, and technical quality.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Actively contributing to our team and company culture through mentorship, participation in interviews, and involvement in new initiatives.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Supporting fellow engineers through feedback, code reviews, and improvement of internal tools and processes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Ensure continuous service operation by participating in the team's on-call rotation, including outside core collaboration hours on a periodic basis.</span></li> </ul> <p><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc77sootz83zz80zkz70zz71zz80zaz80zbz81zz89zyz70zqz78zz87zxz87zz65zz82z"><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlamz84zz82z1lz85zz72zz76zwmz68zz71z5r6ijz83zqxz67zz74zz83zpkbz72z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></p> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">2+ years of experience in software engineering or related industry roles.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">BS degree in Computer Science or related technical field involving coding</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh"> physics or mathematics), or equivalent technical experience.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">Demonstrated success in developing and deploying large-scale web applications with a user-focused approach.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">Proficiency in building user-facing software and supporting web/desktop systems and libraries.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">Ability to handle full-stack projects and deliver minimum viable products efficiently.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvldx5z82zz75zxz86zz68zrz83zwtz90zz79zz85zz77zz81zz90zlz65z0nwxigz83znh">Willingness to participate in on-call rotations if required by the team.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul class="listtype-bullet listindent1 list-bullet1"> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">Contributions to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">o</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">pen </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">s</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">ource </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">p</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">rojects or </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">t</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">echnical </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">c</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph763z70zkxz79zz89ztyz87zz66zjm6pez70zz84zz68zexo">ommunitie</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">s.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Fullstack Development.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">Technologies: JavaScript, HTML/CSS,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5"><strong> </strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">React, Angular, Node.js, Python, MySQL, PostgreSQL,</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwoz79zz81zdz83zj3z80ziz65zz90zgz82zz67zz84zifm1w1z73zz89z3z73zz86zz90zz68zn5">MongoDB.</span></li> </ul> <h2><strong>Compensation</strong></h2> <p class="p1">At Dropbox, we strive to be a great place for all Dropboxers to grow and be recognized for that growth. This job posting reflects broad requirements, and represents two potential levels of role. Through our assessment process, we will identify your level that ties to compensation based on your experience and 

Backend Product Software Engineer

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><p><strong>About the Role</strong></p> <p>You'll be joining GitLab's UX Research team, supporting our core AI domain - working on features like Duo Agent Platform, GitLab Knowledge Graph, and Agent Marketplace to name a few.&nbsp;</p> <p>We're looking for someone who can balance speed with rigor - moving quickly when needed while ensuring research quality. You'll lead tactical studies (helping teams make fast decisions) and contribute to strategic research (shaping our AI product direction). This role requires comfort with ambiguity and the ability to adapt your approach based on team needs and timelines.</p> <p>You'll work alongside Senior and Staff UX Researchers who will support your growth, while building strong collaborative relationships with your Product Design and Product Management counterparts.&nbsp;</p> <p>What makes this role unique:</p> <ul> <li>Focus on AI/ML product research for enterprise developer tools</li> <li>Opportunity to shape how developers experience AI-powered features</li> <li>Fast-paced environment where research directly influences design decisions</li> <li>Work on cutting-edge AI UX challenges</li> </ul> <p><strong>What you’ll bring</strong></p> <ul> <li>Empathetic, curious and open-minded.</li> <li>Deep experience running mixed-methods research.</li> <li>Experience working directly with stakeholders and be comfortable guiding them to the most appropriate research approach (in particular if they have a different opinion).</li> <li>Experience working in a highly iterative, fast paced environment, and have the ability to pivot with sudden changes in direction.</li> <li><a href="https://handbook.gitlab.com/handbook/values/#efficiency">Self-motivated and self-managing</a>, with strong organizational skills.</li> <li>Ability to ramp up to a highly technical domain quickly.</li> <li>Share our <a href="https://handbook.gitlab.com/handbook/values/">values</a>, and work in accordance with those values.</li> <li>Able to conduct research in a fully remote setting.</li> <li>Experience working on enterprise and/or developer tooling products is a plus.</li> <li>Experience working on AI products, particularly for enterprise dev tooling, is a plus.</li> </ul> <p><strong>What you’ll do</strong></p> <ul> <li>Be the expert on the users within your allocated area of coverage: know how they use the GitLab, their pain points, their workflows, etc.</li> <li>Collaborate with GitLab designers, product managers and engineers on a wide array of research projects.</li> <li>Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights.</li> <li>Use a wide variety of qualitative and quantitative research methods to apply to research questions.</li> <li>Communicate out statuses and updates of project work to stakeholders.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$100,000</span><span class="divider">&mdash;</span><span>$150,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;

UX Researcher, AI

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><div> <p><strong>About the Role</strong></p> <p>You'll be joining GitLab's UX Research team, supporting various product domains including Core DevOps Workflows, Monetization, Security and Compliance.&nbsp;</p> <p>We're looking for someone who can ramp up to a highly technical area quickly. You'll lead tactical studies (helping teams make fast decisions) and contribute to strategic research (uncovering user needs and opportunities). This role requires comfort with ambiguity, the ability to balance speed and rigor, and flexibility to adapt your approach based on team needs and timelines.</p> <p>You'll work alongside Senior and Staff UX Researchers who will support your growth, while building strong collaborative relationships with your Product Design and Product Management counterparts.</p> <p>What makes this role unique:</p> <ul> <li>Research enterprise developer tools and DevOps workflows</li> <li>Work across multiple product areas, building broad product knowledge</li> <li>Fast-paced environment where research directly influences design decisions</li> <li>Opportunity to learn from experienced researchers while making immediate impact&nbsp;</li> </ul> <p><strong>What you’ll bring</strong></p> <ul> <li>Empathetic, curious and open-minded.</li> <li>Deep experience running mixed-methods research.</li> <li>Experience working directly with stakeholders and be comfortable guiding them to the most appropriate research approach (in particular if they have a different opinion).</li> <li>Experience working in a highly iterative, fast paced environment, and have the ability to pivot with sudden changes in direction.</li> <li><a href="https://handbook.gitlab.com/handbook/values/#efficiency">Self-motivated and self-managing</a>, with strong organizational skills.</li> <li>Ability to ramp up to a highly technical domain quickly.</li> <li>Share our <a href="https://handbook.gitlab.com/handbook/values/">values</a>, and work in accordance with those values.</li> <li>Able to conduct research in a fully remote setting.</li> <li>Experience working on enterprise and/or developer tooling products is a plus.</li> </ul> <p><strong>What you’ll do</strong></p> <ul> <li>Be the expert on the users within your allocated area of coverage: know how they use the GitLab, their pain points, their workflows, etc.</li> <li>Collaborate with GitLab designers, product managers and engineers on a wide array of research projects.</li> <li>Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights.</li> <li>Use a wide variety of qualitative and quantitative research methods to apply to research questions.</li> <li>Communicate out statuses and updates of project work to stakeholders.</li> <li>Advocate for and socialize actionable insights independently and in a clear and compelling way to increase empathy.</li> <li>Produce research insights that result in impact.</li> <li>Participate in some of the research fielded by Senior and/or Staff Researchers to gain knowledge and exposure to more complex research projects.</li> <li>Actively contribute to the UX Research team culture by iterating on existing processes and documentation and contributing to peer reviews.</li> </ul> <span style="font-size: xx-small;"><span style="color: white;">moMEA</span></span></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$100,000</span><span class="divider">&mdash;</span><span>$150,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by l

UX Researcher 

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h3>An overview of this role</h3> <p>As the Principal Engineer, Software Supply Chain Security, you’ll own the technical strategy that secures how software is built and delivered on GitLab’s DevSecOps platform. You’ll provide architectural leadership across multiple engineering teams. You’ll also partner closely with infrastructure and CI/CD teams to harden our pipelines, infrastructure, and access layers. Your work will shape GitLab’s enterprise security posture in the rapidly growing software supply chain security market. You’ll focus on SLSA Level 3 compliance, secrets management, CI/CD security hardening, and the foundations of GitLab’s global zero trust architecture. You’ll mentor Staff Engineers and individual contributors, and you’ll guide critical technical decisions. You’ll also act as a spokesperson with customers and external stakeholders for GitLab’s secure, mission-critical SaaS that runs millions of pipelines.</p> <p>Some examples of our projects:</p> <ul> <li value="1">SLSA Level 3 compliance and provenance attestation across GitLab’s CI/CD platform</li> <li value="2">Integrated secrets management and runner security for container-isolated, secure pipelines</li> </ul> <h3>What you’ll do</h3> <ul> <li value="1">Lead the end-to-end software supply chain security architecture for GitLab’s CI/CD platform, including SLSA Level 3 implementation and CI infrastructure hardening.</li> <li value="2">Drive cross-team technical strategy and decisions across our Software Supply Chain Security (SSCS) stage teams, aligning engineering work to SSCS strategic plans.</li> <li value="3">Collaborate with infrastructure and CI/CD teams to design and land long-term initiatives for secure, scalable runner architecture, container isolation, and pipeline security at scale.</li> <li value="4">Propose and validate technical implementations that support architectural changes to improve CI/CD scaling and performance on critical paths.</li> <li value="5">Teach, mentor, and coach Staff Engineers and individual contributors, raising the bar on supply chain threat modeling, secrets management, artifact signing, and SBOM lifecycle practices.</li> <li value="6">Partner with Engineering Managers and senior leadership to define roadmaps, break down complex initiatives, and enable Staff Engineers to lead sub-department-wide efforts.</li> <li value="7">Engage with customers and external stakeholders as a technical consultant and spokesperson for GitLab’s software supply chain security capabilities and roadmap.</li> <li value="8">Collaborate with product, security, and compliance stakeholders to ensure features meet enterprise security, governance, and regulatory expectations in the software supply chain security market.</li> </ul> <h3>What you’ll bring</h3> <ul> <li value="1">Deep expertise in software supply chain security, including threat modeling for supply chain attack vectors, SLSA implementation and attestation systems, and SBOM generation and lifecycle management.</li> <li value="2">Strong knowledge of artifact signing and verification using the Sigstore ecosystem, including Cosign, Fulcio, Rekor, and in-toto attestations.</li> <li value="3">Experience designing and hardening CI/CD security, such as runner isolation, pipeline security controls, and secrets management in large-scale environments.</li> <li value="4">Background in distributed systems and infrastructure, including building resilient CI/CD platforms that process high pipeline volumes and optimizing performance for critical paths.</li> <li value="5">Practical experience with container security and Kubernetes security, including admission controllers, policy controllers, workload isolation, and registry hardening.</li> <li value="6">Proficiency in Go or Rust in a production environment, combined with expert-level understanding of CI/CD workflows and DevSecOps best practices.</li> <li value="7">Experience operating as a Principal or Staff Engineer across multiple development teams, providing architectural leadership and partnering with Engineering Managers and senior leaders.</li> <li value="8">Demonstrated capacity to clearly communicate complex problems and solutions.</li> </ul> <h3>About the team</h3> <p>Our Software Supply Chain Security stage engineering teams are responsible for authentication and access within GitLab. We also build features that help customers manage vulnerabilities, dependencies, security policies, and compliance frameworks across their organizations. Our group includes four core teams (Authentication, Authorization, Pipeline Security, and Compliance) and more than 40 engineers. We work asynchronously across regions and partner closely with product, security, and infrastructure to deliver secure-by-default features for customers in highly regulated industries.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$157,900</span><span class="divider">&mdash;</span><span>$338,400 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every singl

Principal Engineer, Software Supply Chain Security

<p><span style="font-weight: 400;">We’re looking for a Strategic Solutions Consultant to help us provide technical and subject matter expertise to organizations with several teams, brands, and/or social use cases. You’ll be working with existing and prospective clients to understand their business needs and to craft solutions that help them better connect with their audiences. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver, Toronto office or remotely in provinces where we don't have offices, you will report to Senior Manager, Solution Consultants.&nbsp;</span></p> <p><strong>WHAT YOU’LL DO:</strong></p> <ul> <li>Partner with Sales and Success teams to plan opportunity and account strategy, establishing Hootsuite as the solution and partner of choice and contributing to personal, sub-regional and regional targets.</li> <li>Contribute to the creation of successful proposals by answering questions about our solutions and how they fit with customer requirements.</li> <li>Lead discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization.</li> <li>Deliver concise, compelling, value-based presentations and product demos, typically up to social media leader level.</li> <li>Use creative tools and techniques such as storytelling, whiteboarding and multimedia to present solutions in a compelling, simple and memorable manner.</li> <li>Manage trials with customers and prospects to help them see the value of Hootsuite as a partner.</li> <li>Facilitate and co-facilitate customer workshops to surface the deeper business value of our partnership.</li> <li>Act as a trusted advisor to social practitioners and team leads on social strategy and the product mix that will best support their strategy.</li> <li>Share and document learnings from experiences, training and external sources with the regional Value &amp; Solutions team to improve value delivery and customer adoption.</li> <li>Enable counterparts in Sales and Success on our product and ecosystem during onboarding programmes and when warranted by major product releases.</li> </ul> <p>&nbsp;<strong>WHAT YOU’LL NEED:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ample experience in Solutions Consulting or social/agency experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">College or university degree/diploma (or have equivalent industry experience).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An aptitude for explaining how solutions work, why people need them, and the business value they will provide.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Industry knowledge in one or more of our key markets (Financial Services, Government, Higher Ed, Travel/Hospitality/Tourism, Healthcare) is desirable.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understands and can articulate our most common social use cases in marketing, social selling, advocacy and service.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of related technologies outside of our ecosystem such as media production, adtech, martech.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in communicating project plans to potential customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience of solution selling and consultative selling approaches.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Clear, concise, and creative presentation skills with competence in storytelling, and the ability to focus on the business value of the solution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self Development: Is personally committed to, and actively works to continuously improve.<br></span></li> </ul> <p><strong>WHO YOU ARE:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Curious. You are always learning and seeking ways to make things better.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.</span></li> </ul> <div id=":88q.hw" class="fkp8p"> <div id=":8bs.mw" class="tk TmwRj GjkoZd Sn"> <div id=":8bs.ma" class="Tn"> <div class="KL"> <div class="PD IF"> <div id=":8bs.co" class="JL"> <p>&nbsp;</p> </div> </div> </div> </div> </div> </div> <hr> <p>&nbsp;</p> <p><span style="font-weight: 400;">In all we do, our six guiding principles light the way:</span><strong><br></strong><strong><br></strong><strong>Step Up:</strong><span style="font-weight: 400;"> Show the world what it looks like to live and work by these guiding principles. #StepUp</span></p> <p><strong>One Team: </strong><span style="font-weight: 400;">Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best&nbsp; work without compromising who they are. #OneTeam #FreeToBeMe</span></p> <p><strong>Customer Obsessed: </strong><span style="font-weight: 400;">Focus relentlessly on helping our customers succeed. #CustomerObsessed</span></p> <p><strong>Go Fast, Be Agile: </strong><span style="font-weight: 400;">Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile</span></p> <p><strong>Play to Win: </strong><span style="font-weight: 400;">Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses</span></p> <p><strong>Neighbours &amp; Allies: </strong><span style="font-weight: 400;">Give back to our communities and be an ally. #SocialForGood #Allies</span></p> <p>&nbsp;</p> <p><em>Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.</em></p> <p>&nbsp;</p> <p><em><span style="font-weight: 400;">#LI-NS1 #LI-Remote</span></em></p> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Note. </strong>The below pay range represents the base pay for this position.</p> <p><strong>Variable Pay</strong>. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.</p></div><div class="title">Canada Pay Range For This Role</div><div class="pay-range"><span>$53,100</span><span class="divider">&mdash;</span><span>$74,300 CAD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Use of AI in Hiring</strong></p> <p>Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our&nbsp;<a href="https://careers.hootsuite.com/privacy-policy/">Careers Privacy Policy.</a></p></div>

Solutions Consultant

<p><a href="https://foundation.mozilla.org/en/"><span style="font-weight: 400;">Mozilla Foundation</span></a><span style="font-weight: 400;"> is a non-profit building a better technology future — powered by people, open by design, fueled by imagination.</span></p> <p><span style="font-weight: 400;">We deliver people-first alternatives to today’s extractive systems. We build side by side with developers, innovators and advocates, united in the belief that a better technology future is not only possible — it’s ours to create.</span></p> <p><strong>Team</strong></p> <p><span style="font-weight: 400;">The Technology Platforms team supports the systems that help Mozilla Foundation staff collaborate, build relationships, and deliver on our mission. These systems, including Salesforce and several connected tools, form the operational backbone of our work. They help staff track impact, understand our community, and run programs with clarity and care.</span></p> <p><span style="font-weight: 400;">The Business Systems Analyst plays a key role in improving and stewarding these systems. You will take a product-minded approach across multiple platforms: discovering user needs, validating ideas, and implementing improvements that make our tools more usable, connected, and sustainable. Though Salesforce and integrated systems remain a core part of this role, your scope extends to the broader suite of platforms our teams rely on.</span></p> <p><span style="font-weight: 400;">You will partner with colleagues across the Foundation to understand workflows, identify opportunities, and deliver thoughtful, measurable enhancements. This is a collaborative, hands-on role for someone who enjoys understanding how things work, solving problems with intention, and supporting teams with systems that feel reliable and intuitive.</span></p> <p><strong>Job responsibilities</strong></p> <p><span style="font-weight: 400;">Here are some projects you'll likely work on in your first 6 months:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Platform operations and access management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Platform enablement and support across program teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Platform communications and release updates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Salesforce release review and feature adoption</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Configuration of Salesforce and integrated systems</span></li> </ul> <p><strong>As a Business Systems Analyst, you will work on …</strong></p> <p><strong>Delivery &amp; Continuous Improvement (50%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Configure, enhance, and maintain systems across the Technology Platforms ecosystem (including Salesforce and integrated tools) to solve validated user problems and achieve organizational outcomes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to the Salesforce and Client Relationship Management (CRM) ecosystem as a product, ensuring it delivers measurable value to staff and the organization’s mission.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage user accounts, roles, permissions, and security settings while balancing security, compliance, and data protection.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitor and improve data quality, governance, and system integrity, including migrations and cleanups.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support and maintain integrations between platforms, including troubleshooting data sync issues, configuring middleware/APIs, monitoring job success/failures, and identifying opportunities to extend integrations to maximize end-to-end value.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evaluate and implement new features or system improvements for organizational impact; recommend solutions backed by data and grounded in user feedback.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Troubleshoot issues quickly and learn from incidents to reduce future disruptions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Track platform adoption, usage, and satisfaction to guide continuous improvement.</span></li> </ul> <p><strong>Discovery &amp; Process Improvement (25%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct discovery with staff to deeply understand workflows, pain points, and opportunities.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with stakeholders to validate solutions before development or configuration work begins.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate user needs into lightweight artifacts (user stories, acceptance criteria, hypotheses, process maps) that drive experimentation and learning.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify opportunities for automation, simplification, and improved efficiency across multiple teams and systems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in team planning and prioritization to ensure technology work aligns with organizational goals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate in an Agile environment, contributing to iterative improvements and responding to evolving priorities.</span></li> </ul> <p><strong>User Success &amp; Product Advocacy (15%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Act as an internal product champion: drive adoption, encourage best practices, and help empower staff to use systems effectively without needing deep technical expertise, measuring success through usage and satisfaction metrics.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver onboarding, training, and ongoing learning opportunities tailored to staff needs.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Promote best practices in data entry, reporting, and system usage.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Produce clear release notes, update summaries, training materials, and user guides.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Promote a culture of transparent, user-centered, evidence-based system improvements.</span></li> </ul> <p><strong>Data Governance &amp; Operations (10%)</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support data governance activities across systems, including data subject access requests (DSARs), and recurring data quality reviews.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage access to Mozilla Foundation’s systems and tools, including provisioning and de-provisioning of licenses, accounts, roles, and permissions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain accurate and up-to-date documentation related to access management, platform ownership, and operational procedures.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate clearly with stakeholders when handling access changes, system updates, or operational requests.</span></li> </ul> <p><strong>Your Professional Profile:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3 to 5 years of experience in business systems analysis, Salesforce administration, or technical product/operations roles, ideally in a nonprofit setting.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hands-on Salesforce platform experience, including configuration of Flows, validation rules, dashboards, reports, record pages, and permission/security management.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong ability in gathering, understanding, and translating user needs into system requirements, user stories, process maps, and lightweight documentation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency with SQL or SOQL for querying, troubleshooting, and analyzing data across systems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with SaaS platforms beyond Salesforce (e.g., Airtable, FormAssembly, donation platforms, email tools) and supporting cross-system workflows.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with data tools (Apsona, Data Loader), data quality principles, and handling large datasets.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Python to wrangle data, script functions, and automate small tasks is preferred but not required.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical and problem-solving skills with an outcome-focused approach.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to explain technical concepts clearly to non-technical audiences.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfort working in an iterative, collaborative environment with shifting priorities.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong organizational skills, attention to detail, and the ability to manage multiple workstreams.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Commitment to privacy, data stewardship, and ethical use of technology.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity working with

Business Systems Analyst

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><strong>Job Description</strong></h3> <p>We’re seeking a talented software engineer, specializing in security and privacy, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential.</p> <h3><strong>Key Responsibilities</strong></h3> <ul> <li>Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, and defense-in-depth, and implementing them across our codebase.</li> <li>Audit Tailscale features for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution.</li> <li>Support engineering decisions with threat modeling and security analysis and expertise.</li> <li>You will spend at least 50% of your time in this role writing software vs purely operational or governance security responsibilities.</li> </ul> <h3><strong>What We Are Looking For</strong></h3> <p><strong>Technical</strong></p> <ul> <li>Proficiency developing in at least one programming language (Tailscale uses Go)</li> <li>Proficiency developing for at least one application platform (e.g. iOS, Android, web, Windows, macOS, Linux)</li> <li>Prior experience in a safety-related technical role, e.g.:</li> <ul> <li>application security or application platform security</li> <li>penetration testing</li> <li>threat modeling and prioritization</li> <li>user experience design or research</li> <li>digital forensics and incident response</li> </ul> <li>Deep understanding of web application vulnerabilities (e.g., OWASP Top 10), client-side security, and common API security flaws</li> <li>Collaborate with engineering teams to promote secure coding practices and provide targeted security guidance and training</li> <li>Knowledge of cryptographic primitives and protocols</li> <li>Knowledge of common networking protocols</li> </ul> <p><strong>Team Fit</strong></p> <ul> <li>Ability to give and process constructive feedback</li> <li>Ability to work independently and collaboratively</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$273,360 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Security Software Engineer

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><p><span style="font-size: 12pt;"><strong>Job Description</strong></span></p> <p>We’re seeking a talented software engineer, specializing in security and infrastructure, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential.</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li>Design and build security controls across diverse layers (e.g., cloud platforms, OS, Kubernetes, networks, CI/CD) to defend against sophisticated adversaries and insider threats.</li> <li>Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, defense-in-depth, and implementing them across our codebase.</li> <li>Audit Tailscale infrastructure for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution.</li> <li>Support engineering decisions with threat modeling and security analysis and expertise.</li> <li>You will spend 25-50% of your time in this role writing software vs purely operational or governance security responsibilities.</li> </ul> <p><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></p> <p><strong>Technical</strong></p> <ul> <li>Expertise in the security of cloud platforms (e.g., AWS), especially securing multi-cloud networks and infrastructure, and designing cloud agnostic systems</li> <li>Familiarity with container security, orchestration security, and authentication/authorization</li> <li>Familiarity with internet/web security fundamentals: WAF’s, TLS, PKI, DNS security, etc.</li> <li>Proficiency developing in at least one programming language (Tailscale uses Go) and Infrastructure as Code tooling (e.g. Terraform, Ansible)</li> <li>Prior experience in a safety-related technical role, e.g.:</li> <ul> <li>infrastructure security</li> <li>security operations</li> <li>threat modeling and prioritization</li> <li>digital forensics and incident response</li> </ul> <li>Knowledge of operating system internals and security mechanisms</li> <li>Knowledge of common networking protocols</li> <li>Act as a Subject Matter Expert during security incidents, focusing on infrastructure-level containment and remediation</li> </ul> <p><strong>Team Fit</strong></p> <ul> <li>Ability to give and process constructive feedback</li> <li>Ability to work independently and collaboratively</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$273,360 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.&nbsp;</li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Generous parental leave program from your first day. </strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Security Infrastructure Engineer

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p>&nbsp;</p> <p><strong>Overview</strong></p> <p>Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is essential, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.</p> <p>The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale opportunities that will forever change the way people feed themselves and their loved ones. We’re a four sided marketplace and design for the needs of Consumer, Shoppers, Retailers, and Advertisers.</p> <p>The Instacart Design team focuses on designing, building &amp; landing multi-platform product experiences that make grocery shopping effortless and create economic opportunity for our shoppers. The team crafts solutions for large-scale challenges that will change the way people feed themselves and their loved ones.&nbsp;</p> <p>&nbsp;</p> <p><strong>About the Role</strong></p> <p>The Staff Content Designer, Model Design for CoreX is one of our highest-impact roles where you'll shape how AI models interact with users across Instacart's core consumer experiences. You will view the model as the product itself, striking a delicate balance between maximizing the model's capabilities, reading between the lines in user queries to understand how best to help, and upholding user trust.</p> <p>You'll embed with our Agentic design team and be part of the team reimagining the online grocery experience. You will collaborate closely with researchers to understand, predict, and design model behavior, while partnering with product managers, engineers, and designers across the company to ensure we're creating agentic experiences that solve and anticipate our customers' needs. This role requires exceptional taste, creativity, and writing skills combined with deep technical intuition to craft AI interactions that delight users and feel truly helpful.</p> <p>As a general standard for all our designers and leaders, we are looking for people who thrive on building a strong design culture, lead with empathy and collaboration, and are committed to pushing the boundaries of quality and innovation in everything we ship. You'll be joining us in defining and evolving the newly established model design function at Instacart.</p> <p>&nbsp;</p> <p><strong>About the Job</strong></p> <ul> <li>Work hand-in-hand with research teams to anticipate user needs and design AI behaviors that feel natural, helpful, and delightful across Instacart's grocery shopping experiences.</li> <li>Build alignment with cross-functional partners—including product, engineering, and design teams—to establish a unified conversational voice that resonates with customers throughout their journey.</li> <li>Drive continuous improvement of our AI systems by synthesizing insights from user testing and designing rigorous and useful evals to identify high-impact opportunities.</li> <li>Design and refine system prompts that enable personalized, scalable interactions, directly shaping how our AI assistants understand context, respond to needs, and create seamless shopping experiences.</li> <li>Develop innovative approaches to gathering training data that elevates model quality and ensures our AI truly understands the nuances of grocery shopping.</li> <li>Own the full lifecycle of content initiatives—from initial design through launch, measurement, and optimization—ensuring every iteration drives meaningful product outcomes.</li> <li>Establish and uphold Instacart's distinctive voice across all AI interactions, ensuring consistency with our content standards while making every word count.</li> <li>Balance multiple workstreams simultaneously, maintaining momentum and quality while navigating competing priorities and deadlines with independence and sound judgment.</li> <li>Set the standard for design excellence, actively mentoring team members and elevating craft across the organization through your work and leadership.</li> </ul> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>12+ years creating content for consumer digital products, with a portfolio that demonstrates mastery in content design, narrative development, and establishing design standards. Must include at least 2 years of direct experience designing AI model interactions.</li> <li>Natural storyteller with refined taste and strong writing instincts who creates user experiences that surprise and delight. Your expertise spans language, design methodology, and content systems, enabling you to distill complexity into clarity.</li> <li>Deep knowledge of how information architecture and visual-verbal design work together to create coherent product experiences.</li> <li>Proven expertise in prompt engineering that drives personalization at scale. You go beyond surface-level conversational polish—you architect the underlying instructions that determine how AI systems think, respond, and adapt to individual user contexts.</li> <li>Technical fluency to understand how data composition, training approaches, and prompt modifications influence AI behavior and output quality.</li> <li>Strategic thinker who bridges user research, product goals, and business objectives to create language frameworks and UX copy that solve real problems.</li> <li>Self-directed operator who thrives in ambiguous, fast-moving environments, making smart tradeoffs and maintaining high standards without close supervision.</li> <li>Compelling communicator who builds buy-in for your vision through well-crafted presentations, interactive prototypes, and clear connections to company strategy.</li> <li>Passionate about developing others, consistently modeling excellence and providing guidance that helps teammates grow their craft.</li> <li>Energized by open-ended challenges that require you to establish structure, rally stakeholders, and chart a clear path forward where none existed before.</li> <li>Deeply empathetic and self-aware, with genuine commitment to creating experiences that work for diverse global audiences.</li> </ul> <p>You might thrive in this role if you:</p> <ul> <li>Find energy at the intersection of language, technology, and human behavior—particularly in pioneering how people and AI collaborate in everyday contexts.</li> <li>Embrace a test-and-learn mindset, readily exploring new directions while having the discipline to abandon approaches that don't deliver results.</li> <li>Engage thoughtfully with complex, sometimes abstract questions about user intent and AI behavior, while keeping the team focused on practical outcomes.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$198,000</span><span class="divider">&mdash;</span><span>$209,000 CAD</span></div></div></div>

Staff Content Designer - Model Design

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p>&nbsp;</p> <p><strong>Overview</strong></p> <p>As an HR Business Partner supporting our Engineering organization, you’ll operate at the intersection of people strategy and business objectives, driving programs that foster scalability, engagement, and diversity.</p> <p>This role offers the unique opportunity to design people-oriented processes from the ground up while working through complex challenges in a fast-paced and purpose-driven environment. Together, we’ll build a workplace where employees thrive, aligned with our mission of creating a wworld where everyone has access to the food they love—and more time to enjoy it together.</p> <p>Our Engineering team is the heart of Instacart’s technological innovation. We’re dedicated to delivering seamless, customer-centric solutions while embedding trust, ownership, and collaboration into every layer of our culture. As a strategic partner to Engineering leadership, you’ll work closely with cross-functional teams and leverage our core values to align people-first solutions with business priorities.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <ul> <li>Serve as a strategic thought partner to Engineering leadership, advising on key areas like organizational development, succession planning, and performance management.</li> <li>Champion our employees by fostering growth opportunities, designing career development initiatives, and offering expertise in areas like learning, total rewards, and employee relations.</li> <li>Create and execute innovative people strategies aimed at attracting, engaging, and retaining top-tier, diverse talent in a competitive environment.</li> <li>Lead by example as a culture advocate, promoting Instacart’s values to guide decision-making and navigate change management in a dynamic workplace.</li> <li>Collaborate with various People Team Centers of Excellence (COEs) and client groups to deliver initiatives and process improvements that drive meaningful impact.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>2-3 years of experience as an HR Business Partner in a high-growth technology company and 4+ years of overall HR or related work experience.</li> <li>Proven track record in implementing impactful people programs and strategies.</li> <li>Strong relationship-building skills with the ability to communicate and influence effectively at all organizational levels.</li> <li>In-depth knowledge of employment laws and their application in day-to-day people operations.</li> <li>Analytical mindset with the ability to think strategically and execute effectively in ambiguous environments.</li> <li>BA/BS degree in a relevant field.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Prior experience supporting Engineering, Product, or Design organizations.</li> <li>Passion for working in environments undergoing rapid growth and change.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$122,000</span><span class="divider">&mdash;</span><span>$128,500 CAD</span></div></div></div>

HR Business Partner

<h3><strong>About Stripe</strong></h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</p> <p>&nbsp;</p> <h3><strong>About the team</strong></h3> <p>The Global Partnerships team develops and manages relationships with our most critical technology and ecosystem partners. The team executes on high-impact, cross-functional initiatives with these partners across new products, geographic expansion, user advocacy, and policy. These partnerships have a significant impact on Stripe and the products used by millions of our users. This role will support the Stripe App Ecosystem, which helps Stripe users (in particular startups) find and integrate technology partners to enhance their Stripe experience. We believe that startups are one of the most effective ways to solve the world’s problems, and we want to give startups all the tools they need to succeed.</p> <p>&nbsp;</p> <h3><strong>What You’ll Do</strong></h3> <p>The Partner Development Manager (PDM) for Stripe App Ecosystem will oversee and expand the network of ecosystem partners for Stripe users and startups on Stripe. This ecosystem of technology partners with Stripe help companies build their technology stack. In this role, you will work with Partners to grow the Stripe Apps ecosystem requiring both partner recruitment and ongoing relationship management. You will drive mission critical projects to expand the Stripe Apps ecosystem into new partner types (e.g. Applications for SaaS Platforms) and drive adoption of new Stripe platforms and surfaces. The ideal candidate has experience in building platforms and is comfortable navigating technical requirements and workflows. This candidate should also negotiate complex first of kind deals. You will manage existing partner relationships, gather feedback from partners and users to increase successful Applications on Stripe. The ideal candidate will be dynamic, possess strong interpersonal and negotiation skills, and be able to leverage data to make informed decisions to foster transparent partnerships. The PDM will play a key role in growing the Stripe App ecosystem and solidifying Stripe as the premier platform for businesses, especially startups.</p> <p>&nbsp;</p> <h3><strong>Responsibilities</strong></h3> <p>The Partner Development Manager (PDM) for Stripe Apps is responsible for overseeing and expanding the Stripe Apps Partner ecosystem. The PDM for Stripe Apps plays a crucial role in enhancing the value proposition of Stripe.&nbsp;</p> <ul> <li>Partner Management and Optimization: Engage with and manage existing partners, conducting regular check-ins to track partnership performance and ensure compliance with marketplace rules.&nbsp;</li> <li>Partner Onboarding and Expansion: Identify and pitch target prospective partners in relevant categories that align with the needs of Stripe users. Lead end-to-end negotiations to onboard new partners with competitive integrations and, where applicable, favorable economic structures to Stripe.</li> <li>Partner Strategy and Leadership: Drive strategic initiatives to expand the partner ecosystem, utilizing industry insights to identify emerging opportunities and innovative partnerships. Develop and implement growth strategies that elevate the visibility and desirability of Stripe’s ecosystem offerings, contributing to the broader growth objectives of Stripe.&nbsp;</li> <li>Performance and Reporting: Develop comprehensive performance reports and insights, leveraging data to drive decision-making and strategy adjustments for the category. Facilitate data-driven conversations with partners, ensuring a transparent and value-focused partnership environment.</li> </ul> <p>&nbsp;</p> <h3><strong>Who you are</strong></h3> <p>The Stripe Apps PDM requires a dynamic individual with exceptional interpersonal skills, strong negotiation capabilities, and a keen strategic mindset to foster and expand vital partnerships. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p> <p>&nbsp;</p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>12+ years of experience in strategic partnerships, business development, corporate development or related field</li> <li>Thorough understanding of ecosystem partnership dynamics and business models</li> <li>Experience negotiating commercial deals with technology partners, including scaling such deals across multiple partners</li> <li>Experience working in product-centric environments with significant internal and external dependencies</li> <li>Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions</li> <li>Have an operationally focused mindset, with an ability to navigate complex relationship management activities by setting a clear vision, while running tight processes</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>Product or engineering background at a technology company</li> <li>3+ years of experience related to payments, marketplaces or technology ecosystems</li> <li>Have experience in co-branding and co-marketing efforts to drive customer acquisition and growth</li> <li>Background in channel partnerships, especially with technology products</li> <li>Experience in a sales or go to market role preferably in the payments or startup space</li> </ul>

Partner Development Manager, Ecosystem Product

<h2 class="p1"><span class="s1">Role Description</span></h2> <p>The Dropbox <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz81z8nqz122zdfz68z5coz87zsz73zz76zipqu3z86zmz88zz81zcthz87zz87z">Strategic Alliances</span> team develops and manages 3rd-party relationships on behalf of the company to deliver high-impact partnerships that generate material revenue and enable our product strategy. We work with a variety of partners, including hardware and software providers, strategic partners, and distribution partners.</p> <p>Dropbox is seeking an ambitious Senior <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz81z8nqz122zdfz68z5coz87zsz73zz76zipqu3z86zmz88zz81zcthz87zz87z">Strategic Alliance </span>Manager who is passionate about technology and business strategy to own and lead a portfolio of our most strategic partnerships. In addition to relationship management and negotiation experience, this position requires critical thinking, creativity, project management, and execution skills, as you'll be called upon to conceive and drive major partner initiatives while working cross-functionally with our Product, Sales, Marketing, Legal, and Finance teams. &nbsp;This individual will play a crucial role in the success of our product strategy and revenue targets by:</p> <p>Growing Dropbox’s core business by securing enhanced user value and new revenue streams with our most strategic technology partners</p> <p>Identifying ways to find product market fit and increase reach for new Dropbox products.&nbsp;</p> <p>Working closely with our product team to define the future of Dropbox via AI/ML partnerships</p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li>Play an integral role in driving the strategic partnerships strategy by identifying new opportunities for partnerships across Dropbox’s current and future product lines.</li> <li>Focus on AI/ML partnerships, both inbound <span class=" h-lparen">(bolstering</span> Dropbox’s products with AI) and outbound <span class=" h-lparen">(integrating</span> Dropbox in to other AI driven platforms)</li> <li>Work cross-functionally with Product and Engineering leaders to define priorities and roadmaps and execute on the strategy for initiatives with strategic partners. Work will include product alignment, business case, negotiations, integration development, GTM plans, and account management.</li> <li>Build joint business plans with our partners for initiatives, including end-to-end GTM plans as well as a robust set of KPIs, success metrics, joint accountability and governance.&nbsp;</li> <li>Manage technical and business negotiations, and partner with our legal team to develop and negotiate custom partnership agreements and repeatable templates to scale to broader ecosystem partnerships.</li> <li>Work cross-functionally and collaborate with all levels of management internally and externally to build and maintain mutually beneficial partnerships.</li> <li>Manage executive-level contacts with key partners, including executive relationship mapping, QBRs, and C-level stakeholder management.</li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>8+ years of experience in business development or partnership management.&nbsp;</li> <li>5+ years working at or with a big tech strategic partner&nbsp;</li> <li>Experience with AI/ML partnerships&nbsp;</li> <li>Experience with SaaS.</li> <li>A hardworking <span class=" h-ldquo">“0</span> to 1 deal-maker” who has brought a number of impactful strategic deals to life from conception to execution.</li> <li>Exceptional presentation, communication, and interpersonal skills.</li> <li>Adept at understanding and contributing to conversations with colleagues in technical functions around product specifications.</li> <li>Motivated, self-directed, and confident individual contributor who can thrive in a dynamic environment. You maintain composure in high pressure and ambiguous situations.</li> <li>Ability to develop, review and negotiate complex contracts and familiarity with standard deal structures.</li> <li>Strong organization, prioritization, and project management skills.</li> <li>Structured and analytical thinker with the ability to distill complex issues into structured frameworks and concrete plans.</li> <li>Undergraduate degree</li> </ul> <h2>Preferred Qualifications</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>MBA and/or management consulting background</li> </ul> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$183,600</span><span class="divider">&mdash;</span><span>$248,400 CAD</span></div></div></div>

Senior Business Development Manager - Strategic Partnerships

<h2>Role Description</h2> <p><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">We're looking for a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">Data Scientist</span> <span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">to partner with product</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zsz83zz68zklz81zz67z11hz69z84z69zxqz82zvz90zz88zxihz68zz78zlrz67zz77z0">, engineering, and design </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">teams to answer key questions about how to</span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z"> grow revenue, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">optimize product, </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">scale </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz66zthz71zz76zz85z2d7z75zq23z77zb2lmz85zz85zz65zz89zdmz79zbz66zz65z">and monetize the </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">business, and launch high-impact initiatives. </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">We solve challenging problems and boost business growth through </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc75htz77z9z84ziz87zz90zj0kgwgc88nz76zz79z4mz71zq">a </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">deep understanding of </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz66zthz71zz76zz85z2d7z75zq23z77zb2lmz85zz85zz65zz89zdmz79zbz66zz65z">user</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z"> behaviors with </span><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh">applied</span> <span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh">analytics </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">techniques</span><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh"> and business </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">insight</span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc75htz77z9z84ziz87zz90zj0kgwgc88nz76zz79z4mz71zq">s</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">.</span> <span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">An i</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">deal candidate should have </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">robust knowledge</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z"> of consumer lifecycle and behavior analysis, customer segmentation, digital campaigns</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz66zthz71zz76zz85z2d7z75zq23z77zb2lmz85zz85zz65zz89zdmz79zbz66zz65z">, monetization analytics</span><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh"> and business operations for a SaaS company</span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">.</span><span class=" author-d-16z86ztz122z98z81zz82zz85zunv3z82zpqfnlakbz78zz73zz66zrfz73zl9q6jz77zz70z0z66zz86zz88zz66zz68zlz67zz71zz73zz80zh"> &nbsp;</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Develop a deep understanding of customer journey phases and key business metrics</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design &amp; execute experiments</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes&nbsp;</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Identify key trends and build </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">automated reporting &amp; </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.&nbsp;</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets&nbsp;</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue &amp; promote best practices for multivariate experiments</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Translate complex concepts into implications for the business via excellent communication skills, both verbal and written</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Understand what matters most and prioritize ruthlessly</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z">Work with cross-functional teams</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z h-lparen">(including</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9fgpz80zz87zz78zwz84zz82zwfz65zz79zkep0z72zz73zg27z73zz69zo6gz88zz71zz73z"> Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz65zz69zz77zthc0z73zz87z77z65zz69zz65zz80zz82z4gz82zckz66zx2ldijy">Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz65zz69zz77zthc0z73zz87z77z65zz69zz65zz80zz82z4gz82zckz66zx2ldijy">3</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz77zz77zxz78z84z84zngz66zz66z9ubz85zz88zpifz74zz65zz66z4bz80zz78znz67zz68z">-5</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zz65zz69zz77zthc0z73zz87z77z65zz69zz65zz80zz82z4gz82zckz66zx2ldijy"> years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting</span></li> <li><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">Proven track record of being able to work independently </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">and proactively engage </span><span class=" author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znuj6z89zz79zuu6z87zz69zz65zelz65zmz77z5z68zrz70zgobz82z1o9z69zz67zz79zz67z">with </span><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc739z71zk7z68z3wz89zo1z70zz87zz83z0z73zz84zeoz77zhz68zz77zz89zz84z">business</span><span class=

Data Scientist

<h2>Role Description</h2> <div> <p><span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-gz71zz89zz86zqz85zz83zsyvz122zz73zz79zz80zcs9xg1z80zlz69z7lz65zz67zz85zau2z76zgz86z5gdz122zvz88zjnaz79zz78zv"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">At Dropbox, our Mobile Engineering team is pivotal in enhancing the way users interact with their digital content through our mobile application. As an Android Software Engineer in our dynamic team, you will play a pivotal role in driving this mission forward. This position offers a unique opportunity to make a significant impact not only on the Dropbox app </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz66z27erf6vz89zz74zz85z4z78zb9z69zz72zz88z9z81zcz75zgez86zsz86zz70zz87zz67z">and its users</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz66z27erf6vz89zz74zz85z4z78zb9z69zz72zz88z9z81zcz75zgez86zsz86zz70zz87zz67z">but to also</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z"> work with others in a way that transcends geographical and device boundaries. You will be at the forefront of solving complex technical challenges, working across different development stacks, and collaborating with a cross-functional team of talented individuals who are equally passionate about creating exceptional mobile experiences.</span></span></p> <p><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Our Engineering Career Framework is </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/"><u>viewable by anyone outside the company</u></a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">.</span></p> </div> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Build intuitive features, enhancing user engagement and experience on our Android application for mobile users.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Identify and solve foundational issues in the mobile codebase, including potential rearchitecting for better performance and maintainability.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Collaborate with the team to uphold software development best practices, maintaining a high quality of code through reviews and adherence to standards.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Work with product managers and designers to create thoughtful features, ensuring alignment with user needs and company goals.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Utilize advanced problem-solving to address complex mobile development challenges, including optimization and debugging.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Stay updated with the latest Android development trends and practices, engaging in continuous personal and professional growth.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Communicate effectively within the team, fostering collaboration and supporting team member growth.</span></li> </ul> <p><span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z"><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zyz72zz70zz71zz72zhwl8r6xz85zr3z69z6z86zz78zz76zcfvdsgm4t">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.</span></span></p> <h2>Requirements</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">B</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">achelor’s</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z"> degree in Computer Science or related technical field involving coding</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z h-lparen">(e.g.,</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">P</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">hysics or mathematics), or equivalent technical experience</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">5-9</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">&nbsp;years </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">of</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z"> experience</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">Strong engineering skills and software fundamentals in developing </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Android applications</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">Experience working with large native code bases with significant complexity</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">Experience working in a team environment and collaborating with cross-functional groups</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">A passion for building consumer applications with elegant and clean interfaces</span></li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zez83zz68zctz69z7v8z70zz90z2qz86zyz73zz87z0z122zz88z4z90z5z74zz87zz69zz122zdz69z">Proficiency in Kotlin and Python</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z8h00wiph6z86zz86z7z89z3z66zz68z0z82zxz68zz67z1z74z8z79z7z70zz67zcyz80z">Experience developing, testing, shipping and supporting a product for hundreds of thousands of users</span></li> </ul> <h2 data-usually-unique-id="044234883370604133046166"><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</span></h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range"><span>$168,300</span><span class="divider">&mdash;</span><span>$227,700 CAD</span></div></div></div>

Android Software Engineer, Mobile Experience

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>As a New Business Solutions Architect, you’ll be a trusted advisor to GitLab prospects in North America, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with New Business Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.</p> <h2>What you’ll do</h2> <ul> <li value="1">Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.</li> <li value="2">Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.</li> <li value="3">Collaborate with New Business Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.</li> <li value="4">Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.</li> <li value="5">Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.</li> <li value="6">Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.</li> <li value="7">Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.</li> <li value="8">Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.</li> <li value="2">Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.</li> <li value="3">Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.</li> <li value="4">Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.</li> <li value="5">Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.</li> <li value="6">Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.</li> <li value="7">Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.</li> <li value="8">Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.</li> </ul> <h2>About the team</h2> <p>We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.</p> <p><span style="font-size: 8pt; color: rgb(255, 255, 255);">#LI-DNI</span><br><span style="color: rgb(255, 255, 255);">#LI-DNI</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$90,300</span><span class="divider">&mdash;</span><span>$193,500 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handboo

Solutions Architect - New Business

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2><strong>An overview of this role</strong></h2> <p>As a Senior Manager of Engagement Management, you'll lead a team of Engagement Managers who drive Professional Services sales and help GitLab customers realize value from our platform. You’ll be accountable for regional services bookings targets across the Americas. You’ll guide your team to align Professional Services offerings with customer outcomes while partnering closely with Sales, Solutions Architecture, and Customer Success. You’ll develop and iterate strategies that accelerate time to value for a broad portfolio of enterprise and commercial customers and ensure accurate, timely forecasting. You’ll also assess team capacity on an ongoing basis to inform hiring needs. You’ll coach team members on the full sales cycle for Professional Services, from pipeline generation and scoping to negotiation and closing. You’ll also create an environment where the team is motivated to improve how we sell and deliver services at scale.</p> <p>Some examples of our projects:</p> <ul> <li>Leading the Engagement Management team to meet Professional Services bookings goals in the Americas, including building accurate weekly bookings forecasts and aligning with Sales leadership on territory performance</li> <li>Developing and refining strategies for proactive Professional Services positioning, including SKU-based selling, estimation standards, and sales motions that improve time to value for customers while supporting GitLab’s subscription-based business model</li> </ul> <h2><strong>What you'll do</strong></h2> <ul> <li>Lead, coach, and develop a high-performing team of Engagement Managers focused on Professional Services consultative selling and aligning services with customer outcomes across the Americas</li> <li>Own Professional Services bookings goals within your region, including timely, accurate weekly bookings forecasts and clear communication of performance, risks, and opportunities</li> <li>Drive territory and account coverage strategy by distributing customer opportunities across the team to ensure effective geographic and segment coverage</li> <li>Partner closely with Sales, Solutions Architecture, and Customer Success leadership to align on account strategies, pipeline health, and services positioning throughout the sales cycle</li> <li>Provide strategic proposals and recommendations to senior leadership on how to organize and align the Engagement Management team with Sales and Customer Success to accelerate time to value for customers</li> <li>Coach Engagement Managers on pipeline generation, qualification, discovery, scoping, estimation, statement of work (SOW) creation, negotiation, and closing to support consistent, scalable Professional Services sales motions</li> <li>Guide and, when needed, directly support high-impact or complex negotiations, applying win-win and give-to-get approaches and taking ownership of resolving escalations and impasses</li> <li>Build and maintain development and enablement plans so Engagement Managers stay current on GitLab product releases, value selling approaches, and the processes and tools needed to be effective in a subscription-based business model, including on-premises and SaaS solutions</li> </ul> <h2><strong>What you'll bring</strong></h2> <ul> <li>Background in professional services, customer success, or sales leadership, with experience managing teams that drive services sales and customer outcomes</li> <li>Experience leading or delivering professional services in a subscription-based business model, including on-premises and SaaS solutions</li> <li>Experience partnering with Account Executives and cross-functional stakeholders (such as Solutions Architecture and Customer Success) to position professional services, present solutions, and align on implementation approaches during the sales process</li> <li>Ability to analyze pipeline, bookings, and forecast data to assess performance, inform strategy, and ensure timely and accurate reporting within your area of responsibility</li> <li>Skill in planning and managing team capacity, balancing opportunity distribution, and coordinating with multiple managers and leaders across regions or segments</li> <li>Proven experience developing and executing strategies that grow professional services bookings, accelerate time to value, and scale standardized selling motions (for example, SKU-based services vs custom engagements)</li> <li>Strong communication and coaching skills with the ability to guide team members on discovery, scoping, estimation, proposal and statement of work creation, negotiation, and closing</li> <li>Ability to work independently and collaboratively in a distributed team, with a continuous improvement mindset and openness to refining processes, tools, and methodologies</li> </ul> <h2><strong>About the team</strong></h2> <p>The Engagement Management team sits within the Professional Services function and supports GitLab’s enterprise and commercial customers across the Americas. The team partners with Sales, Solutions Architecture, Customer Success, and Professional Services Delivery to shape and sell services engagements that support adoption of the GitLab platform and align services to each customer’s goals. Working as a distributed, customer-facing team, we collaborate asynchronously across time zones, document our approach in the handbook, and iterate based on feedback and data to continuously improve how we work. Current priorities include strengthening collaboration and alignment with Sales and Customer Success leadership, standardizing estimation and proposal patterns, and scaling a consultative Professional Services sales motion that supports GitLab’s long-term growth.</p> <h4><br><br></h4><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$161,300</span><span class="divider">&mdash;</span><span>$345,600 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https

Senior Manager, Engagement Manager  - AMER

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2>An overview of this role</h2> <p>As a Senior Customer Success Analytics Analyst, you'll be a key partner to our global Customer Success and Digital CS teams, using data to improve how we engage, retain, and grow our customers at scale. You'll translate questions from Customer Success, Strategy, Marketing, and Product partners into clear analytical requirements. You'll explore customer engagement, adoption, and satisfaction data and turn findings into dashboards, reports, and recommendations that support better decisions across Digital CS programs, scaled engagements, and the broader customer lifecycle. Working closely with Customer Success Analytics teammates and cross-functional stakeholders, you'll build and maintain analytics foundations that power one-to-many engagements, digital touchpoints, and automation. You'll experiment with analytics and customer success tooling to increase speed to insight. You'll also advocate for data quality, consistency, and clear definitions as you shape how we measure and understand customer health and outcomes.</p> <h2>What you'll do</h2> <ul> <li value="1">Partner with Digital Customer Success, Strategy, Marketing, Product, and other Go-To-Market teammates to translate questions about customer health, satisfaction, and engagement into clear analytical requirements.</li> <li value="2">Design and build dashboards and reports that provide a single source of truth for case management, digital engagement, adoption, retention, conversion, and customer satisfaction metrics.</li> <li value="3">Explore and analyze data from sources such as customer success platforms, GitLab University, Salesforce, marketing automation tools, and web and product analytics to uncover trends, risks, and opportunities to improve customer outcomes.</li> <li value="4">Craft well-structured, maintainable visualizations in business intelligence tools that follow internal standards and make it easy for customer-facing teams to monitor performance and take action.</li> <li value="5">Partner with operational and data teams to define requirements for customer success and engagement data models, shaping how data is collected, structured, and made available for analysis.</li> <li value="6">Analyze one-to-many engagements and digital touchpoints, including webinars, workshops, emails, and in-app messaging, to understand effectiveness and recommend data-driven optimizations.</li> <li value="7">Use segmentation, cohort analysis, and experimentation techniques, such as A/B testing, to inform scaled engagement strategies and forecast the impact of digital programs.</li> <li value="8">Serve as a subject matter expert in customer success analytics by sharing best practices, documenting logic and methodologies, and providing guidance to help partners and other analysts use data to make better decisions.</li> </ul> <h2>What you'll bring</h2> <ul> <li value="1">Experience in analytics roles focused on customer success and SaaS, including analyzing customer engagement, adoption, and health across the customer lifecycle.</li> <li value="2">Background combining data from multiple customer and go-to-market systems (for example, customer success platforms such as Gainsight, product analytics, CRM, and marketing automation) to create a unified view of customer behavior and outcomes.</li> <li value="3">Proficiency writing complex SQL queries with joins, aggregations, common table expressions, and conditional logic to support reporting and in-depth analysis.</li> <li value="4">Skill in designing and building business intelligence dashboards (such as in Tableau, Looker, or Power BI) that track customer success and digital engagement KPIs, and that are maintainable, scalable, and aligned to stakeholder needs.</li> <li value="5">Ability to translate complex customer success and digital engagement questions into clear analytical approaches, and to communicate findings and recommendations in a concise, accessible way to both technical and non-technical audiences.</li> <li value="6">Experience collaborating with cross-functional partners such as Digital Customer Success, Strategy, Marketing, Product, and Sales in a remote, distributed environment.</li> <li value="7">Attention to data quality, consistency, and performance, with a habit of documenting assumptions, logic, and edge cases clearly.</li> <li value="8">Openness to experimenting with new tools and methods, including generative AI and experimentation techniques, and to applying transferable skills from related analytics or data roles.</li> </ul> <h2>About the team</h2> <p>The Revenue Analytics team sits within GitLab’s Revenue Strategy &amp; Operations organization and focuses on turning sales and go-to-market data into clear, actionable insights for leaders and frontline teams. You’ll join a distributed group that partners closely with Sales, Customer Success, Finance, and other Revenue Operations team members to understand pipeline health, quota performance, and broader go-to-market metrics, and to build the tools and reporting that support better decisions. The team works asynchronously across time zones, using GitLab and our data stack to collaborate on projects, share context, and maintain transparency. Current priorities include strengthening our sales analytics foundation, deepening our use of business intelligence tools like Tableau, and building repeatable analytics that help stakeholders quickly understand performance and identify opportunities to improve results.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$87,400</span><span class="divider">&mdash;</span><span>$187,200 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Grow

Senior Customer Success Analytics Analyst

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><h2><strong>An overview of this role</strong></h2> <p>As the Principal Product Marketing Manager for GitLab's DevOps solution set, you'll shape how we tell the story of our intelligent orchestration platform that turns fragmented toolchains into unified, end-to-end workflows. You'll own the narrative for how teams move from disparate tools and manual handoffs to a shared source of truth that keeps developers, platform engineers, and operators in continuous flow across the software development lifecycle. You'll influence positioning, messaging, proof points, packaging, and go-to-market plans so they resonate with platform engineering leaders, DevOps directors, site reliability engineers, and technology executives. You'll operate with a high degree of autonomy. You'll partner closely with Product Management, Engineering, Sales, Customer Success, and Marketing to drive revenue growth through new SKUs and monetization strategies, strengthen GitLab's DevOps platform narrative in the market, and guide customers through their DevOps modernization journeys. In your first year, you'll refine our DevOps value proposition and segmentation and launch strategic new offerings. You'll translate customer and analyst insights into clear messaging and repeatable sales motions and help platform teams see GitLab as the foundation for intelligent orchestration. You'll turn market feedback and usage data into clearer positioning, packaging, and enablement that accelerates adoption of GitLab as the complete DevOps platform of choice.</p> <p>Some examples of our projects:</p> <ul> <li>Developing and launching new SKUs and monetization strategies for GitLab's DevOps platform capabilities.</li> <li>Creating persona-based messaging and enablement for platform engineering leaders, DevOps directors, and technology executives.</li> </ul> <h2><strong>What you'll do</strong></h2> <ul> <li>Lead the positioning, narrative, and go-to-market strategy for GitLab's DevOps solution set, emphasizing how our intelligent orchestration platform replaces fragmented toolchains and manual handoffs with unified, end-to-end workflows.</li> <li>Drive new SKU development and monetization strategies for DevOps capabilities, working cross-functionally to identify market opportunities, define packaging, establish pricing frameworks, and build business cases that demonstrate clear ROI and competitive differentiation.</li> <li>Build and continuously refine compelling positioning and messaging for GitLab's DevOps offerings, including persona-specific content for platform engineering leaders, DevOps directors, technology executives, and developer teams, clearly articulating the value of a single source of truth across the software development lifecycle.</li> <li>Define and execute comprehensive go-to-market plans for new SKUs, packaging innovations, and existing DevOps capabilities, ensuring launches are timely, impactful, and tightly aligned with sales, field marketing, and digital marketing motions while delivering measurable pipeline and revenue impact.</li> <li>Serve as a subject matter expert for DevOps and intelligent orchestration within Product Marketing, synthesizing analyst feedback, market trends, competitive insights, and customer proof points into differentiated narratives that highlight GitLab's architectural advantages over fragmented toolchains and point solutions.</li> <li>Create and maintain high-impact sales enablement materials such as pitches, playbooks, FAQs, objection-handling guides, pricing and packaging comparison guides, and business value / total cost of ownership assets that help scale DevOps-focused sales motions and accelerate deal velocity.</li> <li>Establish and expand GitLab's external thought leadership in DevOps modernization by supporting and driving speaking engagements, content programs, and other opportunities that reinforce GitLab's position as the intelligent orchestration platform where teams stay in flow.</li> <li>Coach and mentor other Product Marketing Managers, driving cross-functional collaboration and process improvements that elevate Product Marketing's impact on GitLab's overall objectives and key results, especially in the areas of SKU strategy, packaging innovation, and DevOps go-to-market execution.</li> </ul> <h2><strong>What you'll bring</strong></h2> <ul> <li>Extensive product marketing experience owning complex, technical B2B SaaS products from discovery through launch, with proven success in new SKU development, packaging innovation, and monetization strategy for DevOps or adjacent platform offerings.</li> <li>Deep understanding of DevOps workflows, CI/CD pipelines, platform engineering, and the software development lifecycle, with practical exposure to capabilities such as source control, continuous integration, artifact management, deployment automation, and infrastructure as code.</li> <li>Proven experience positioning platform solutions that consolidate fragmented toolchains, with the ability to articulate the architectural advantages of unified DevOps platforms over point solutions and product collections.</li> <li>Experience working with large B2B customers and enterprise platform teams, translating their infrastructure, workflow, and operational needs into clear positioning, differentiated messaging, and scalable go-to-market strategies that support revenue growth.</li> <li>Ability to synthesize qualitative feedback, product usage data, win/loss analysis, and market research into clear, actionable messaging frameworks, segmentation, SKU strategies, and revenue plays.</li> <li>Strong written and verbal communication skills, with the ability to explain complex DevOps concepts, platform architectures, and intelligent orchestration to both technical and non-technical audiences through presentations, content, and enablement materials.</li> <li>Familiarity with Agile, DevOps, and platform engineering practices across the software development lifecycle, enabling you to connect GitLab's intelligent orchestration capabilities to customer use cases and build compelling value propositions around eliminating manual handoffs and maintaining continuous flow state.</li> <li>Openness to learning, with transferable skills from related areas such as AI-powered automation, cloud-native infrastructure, or platform engineering, and a self-directed approach to staying current on industry trends.</li> </ul> <h2><strong>About the team</strong></h2> <p>The Core Platform Product Marketing team leads the go-to-market strategy, positioning, and messaging for GitLab's intelligent DevSecOps platform, with a specific focus on how we enable unified DevOps workflows and intelligent orchestration. You'll join a highly collaborative group of experienced product marketers who partner closely with Product Management, Engineering, Sales, Customer Success, and Field Marketing to tell a cohesive DevOps story that resonates with platform engineering leaders, DevOps directors, and technology executives. As a Principal Product Marketing Manager, DevOps, you'll operate as a senior leader in how we position and grow GitLab's DevOps solution set, especially around new SKUs and packaging. You'll join a team that shares context, supports each other's launches, and turns customer and market insights into clearer storytelling. As a Principal Product Marketing Manager, DevOps, you'll mentor other Product Marketing Managers and help shape how we bring new DevOps capabilities, offerings, and monetization strategies to market.</p> <p>The broader team works in an all-remote, asynchronous way across regions and embraces GitLab's values of transparency, iteration, and trusted empowerment. You'll collaborate with peers focused on different parts of the platform to align messaging, coordinate launches, and build integrated campaigns that support our customers' DevOps and platform engineering modernization journeys. Current focus areas include strengthening GitLab's platform and DevOps narrative across the software development lifecycle and deepening our thought leadership with analysts and industry stakeholders. We're also evolving our enablement programs so sales and customer-facing teams can clearly explain the value of GitLab's intelligent orchestration platform. You'll work with peers across

Principal Product Marketing Manager, DevSecOps Platform

<div class="content-intro"><p>GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp;</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p></div><div class="section page-centered"> <div class="section page-centered"> <h4><strong>An overview of this role</strong></h4> <p>As a member of the <a href="https://handbook.gitlab.com/handbook/security/product-security/infrastructure-security/">Infrastructure Security Team</a> within the <a href="https://handbook.gitlab.com/handbook/security/product-security/">Product Security Department, </a>you will work with teams across GitLab to ensure that the components that comprise our public cloud infrastructure are built from the beginning with resiliency and set security expectations that our customers rely on to power their DevSecOps goals.</p> <p>As a Principal Engineer, you will collaborate with teams across GitLab to shape the foundation of our future SaaS Platforms (e.g. GitLab Dedicated, Cells) and Self-Managed experience. You will have a wide sphere of influence and responsibility, maximizing your impact by working through and with others. You’ll drive business outcomes by ensuring that we pragmatically implement security capabilities into the platform that empowers critical software factories globally.&nbsp;</p> <p><strong>What You’ll Do</strong>&nbsp;&nbsp;</p> <ul> <li>Independently define multi-year security strategy components for cloud infrastructure, including compute, networking, storage, and orchestration platforms, balancing security risk with operational and business requirements</li> <li>Design and scope infrastructure security initiatives for the team to execute, breaking down complex problems into actionable work streams with clear success criteria</li> <li>Architect and drive implementation of security automation, frameworks, and tooling that become foundational to infrastructure operations (e.g., secrets management, certificate automation, security agents)</li> <li>Conduct and lead comprehensive security reviews and threat modeling for complex infrastructure components</li> <li>Drive adoption of infrastructure security standards across engineering teams through technical influence, reference implementations, and hands-on enablement</li> <li>Quantify and distill architectural tradeoffs into clear decisions for Engineers and Senior Leadership.&nbsp;</li> <li>Serve as the go-to expert for Infrastructure Security across the company, providing authoritative technical guidance</li> <li>Mentor and develop engineers, elevating the technical leadership and modeling inclusive collaboration.</li> <li>Fulfill the <a href="https://handbook.gitlab.com/handbook/security/product-security/#the-product-security-mission">Product Security Division Mission</a> of securing GitLab Infrastructure with our own product (“dogfooding”)&nbsp;&nbsp;&nbsp;</li> </ul> <p><strong>What You’ll Bring&nbsp;</strong></p> <ul> <li>Expert-level knowledge of security for cloud infrastructure (AWS/GCP/Azure), container orchestration (Kubernetes) and related infrastructure and data security topics</li> <li>Demonstrated ability to translate complex security concepts into clear, actionable recommendations</li> <li>Principal-level technical leadership: ability to set strategy, influence across organizations, and mentor senior engineers.</li> <li>Extensive experience designing, developing, and operating large distributed systems in a SaaS context.</li> <li>Track record of leading projects with ambiguous requirements that delivered measurable business impact</li> <li>Demonstrated history of driving technical strategy that influenced organization-wide security posture</li> <li>Understanding of security certifications, frameworks, and standards, like FedRAMP, ISO 27001, SOC 2, PCI-DSS, etc.</li> <li>Share <a href="https://about.gitlab.com/handbook/values/">our values</a>, and work in accordance with those values</li> </ul> </div> </div><div class="content-conclusion"><h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

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