In 1989, Tim Berners-Lee envisioned a system to help CERN scientists share information more effectively. That vision became the World Wide Web – transforming how humanity connects and shares knowledge. Today, we're looking for someone who can architect the next evolution in how Mercury processes, understands, and acts on data. We’re hiring a Senior Analytics Engineer to help build the data foundation that accelerates Mercury’s transition to an AI-native analytics platform. You’ll join a team of high-performing Data and Analytics Engineers building the shared foundations that power decisioning, automation, and measurement across the company, collaborating closely with Data Scientists and partners in Product, Engineering, and Operations. Your curiosity and bias toward action will drive meaningful impact as you build durable data products, unlock faster experimentation, and help teams ship things like propensity models and agentic workflows. Come grow with us. Responsibilities: <ul> <li>Design and build scalable data pipelines and business-conformed dimensional data marts in collaboration with Data Science, Engineering, Product, and Operations departments&nbsp;</li> <li>Support adoption of agentic tooling, self-service analytics workflows, Analytics Engineering skills, and dimensional data principles through implementation, education, and peer support</li> <li>Help us implement the data and analytics products we’ll need to effect our bank charter</li> <li>Contribute to the evolution of our data quality, governance, and security strategies</li> <li>Contribute to our definition of Analytics Engineering best practice</li> </ul> You may be a good fit if you: <ul> <li>Have 4+ years of Analytics or Data Engineering experience</li> <li>Have expertise working in a full modern data stack including Fivetran / Airflow / Snowflake / dbt / Omni / Hex or equivalents</li> <li>Are proficient with SQL and have working experience with Python</li> <li>Have experience with dimensional data modeling principles and building data for scale</li> <li>Treat data products as a platform by prioritizing reusable, scalable deliverables</li> <li>Deliver readable code, strong tests, and quality documentation</li> <li>Experiment responsibly and share what you learn so everyone benefits</li> <li>Practice relentless empathy by meeting stakeholders where they’re at and helping them succeed</li> <li>Discern what’s needed from what’s wanted to deliver maximum impact</li> </ul> Strong candidates may additionally have: <ul> <li>Banking or financial services industry experience</li> <li>Experience with agentic development and/or analytics workflows</li> <li>Exposure to data governance, compliance, and security best practice</li> <li>Exposure to near real-time data pipelines like Kafka / NiFi or equivalents</li> <li>A full-stack mindset and willingness to solve problems end-to-end by flexing into Data Engineering and Data Analysis</li> </ul> If this role interests you, we invite you to explore our public demo at demo.mercury.com.&nbsp; The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $166,600 - $208,300</li> <li>Canadian employees (any location): CAD 157,400 - 196,800&nbsp;&nbsp;</li> </ul> Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AC1

Senior Analytics Engineer

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. If you are unsure about the legitimacy of a communication, please check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm the opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Currently we are focused on providing equitable solutions to historically under-resourced communities of learners and teachers, and <a class="cc-tgpl01" href="https://engineering.khanacademy.org/posts/eng-principles-help-scale.htm" data-testid="link-with-safety" data-renderer-mark="true">guided by our Engineering Principles</a>. On the Product team, you might work on projects such as: <ul> <li data-renderer-start-pos="241">Integrating state of the art learning science into our product to enable learners and teachers to quickly identify and address learning gaps on the fly.</li> <li data-renderer-start-pos="397">Partnering with public school districts with a high percentage of Free and Reduced Price Lunch students to build and scale our teacher and learner tools to millions of learners who otherwise would not have discovered us.</li> <li data-renderer-start-pos="621">Building tools for teachers to use Khan Academy as a strategic supplement in their classrooms.</li> </ul> With the recent launch of <a class="cc-tgpl01" href="https://blog.khanacademy.org/harnessing-ai-so-that-all-students-benefit-a-nonprofit-approach-for-equal-access/" data-testid="link-with-safety" data-renderer-mark="true">Khanmigo and Artificial Intelligence (AI)</a> as a technology, this role will help harness the power of AI to deliver the product capabilities where applicable. We are a remote-first organization and we strive to build using technology that is best suited to solving problems for our learners. Currently, we build with Go, GraphQL, JavaScript, React &amp; React Native, Redux and we adopt new technologies like LLMs when they’ll help us better achieve our goals. At Khan, one of our values is “Cultivate Learning Mindsets”, so for us, it’s important that we’re working with all of our engineers to help match the right opportunity to the right individual, in order to ensure every engineer is operating at their “learning edge”. You can read about our latest work on our <a class="cc-tgpl01" href="http://engineering.khanacademy.org/" data-testid="link-with-safety" data-renderer-mark="true">Engineering Blog</a>. A few highlights: <ul> <li data-renderer-start-pos="1549"><a class="cc-tgpl01" href="https://blog.khanacademy.org/incremental-rewrites-with-graphql/" data-testid="link-with-safety" data-renderer-mark="true">Incremental Rewrites with GraphQL</a></li> <li data-renderer-start-pos="1586"><a class="cc-tgpl01" href="https://engineering.khanacademy.org/posts/react-native-at-khan.htm" data-testid="link-with-safety" data-renderer-mark="true">Our Transition to React Native</a></li> <li data-renderer-start-pos="1620"><a class="cc-tgpl01" href="http://engineering.khanacademy.org/posts/goliath.htm" data-testid="link-with-safety" data-renderer-mark="true">Go + Services = One Goliath Project</a></li> <li data-renderer-start-pos="1659"><a class="cc-tgpl01" href="https://blog.khanacademy.org/how-engineering-principles-can-help-you-scale/" data-testid="link-with-safety" data-renderer-mark="true">How Engineering Principles Can Help You Scale</a></li> <li data-renderer-start-pos="1708"><a class="cc-tgpl01" href="http://engineering.khanacademy.org/posts/upgrade-buttons-links.htm" data-testid="link-with-safety" data-renderer-mark="true">How to upgrade hundreds of React components without breaking production</a></li> </ul> WHAT YOU BRING <ul> <li data-renderer-start-pos="1801">3+ years experience building world-class product experiences for an interactive web-app. In particular, you have built and maintained scalable backend services, as well as complex, stateful frontend user interfaces.</li> <li data-renderer-start-pos="2121">Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.</li> <li data-renderer-start-pos="2367">Strong communication, thoughtfulness, and desire to give and receive regular feedback</li> <li data-renderer-start-pos="2367">Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> <li data-renderer-start-pos="2456">Empathy for learners around the world. You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things and share what you learn with the world.</li> <li data-renderer-start-pos="2746">Experience using Generative AI / LLMs to build products a plus (but not required).</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority.</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The target salary range for this position is $107,712 - $134,640 USD / $134,640 CAD - $168,300 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range. &nbsp;Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits. <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400;">Our team:&nbsp; <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3

 Fullstack Engineer II, Tutor Platform (24 months fixed-term)

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. If you are unsure about the legitimacy of a communication, please check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm the opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Currently we are focused on providing equitable solutions to historically under-resourced communities of learners and teachers, and <a class="cc-tgpl01" href="https://engineering.khanacademy.org/posts/eng-principles-help-scale.htm" data-testid="link-with-safety" data-renderer-mark="true">guided by our Engineering Principles</a>. On the Product team, you might work on projects such as: <ul> <li data-renderer-start-pos="241">Integrating state of the art learning science into our product to enable learners and teachers to quickly identify and address learning gaps on the fly.</li> <li data-renderer-start-pos="397">Partnering with public school districts with a high percentage of Free and Reduced Price Lunch students to build and scale our teacher and learner tools to millions of learners who otherwise would not have discovered us.</li> <li data-renderer-start-pos="621">Building tools for teachers to use Khan Academy as a strategic supplement in their classrooms.</li> </ul> With the recent launch of <a class="cc-tgpl01" href="https://blog.khanacademy.org/harnessing-ai-so-that-all-students-benefit-a-nonprofit-approach-for-equal-access/" data-testid="link-with-safety" data-renderer-mark="true">Khanmigo and Artificial Intelligence (AI)</a> as a technology, this role will help harness the power of AI to deliver the product capabilities where applicable. We are a remote-first organization and we strive to build using technology that is best suited to solving problems for our learners. Currently, we build with Go, GraphQL, JavaScript, React &amp; React Native, Redux and we adopt new technologies like LLMs when they’ll help us better achieve our goals. At Khan, one of our values is “Cultivate Learning Mindsets”, so for us, it’s important that we’re working with all of our engineers to help match the right opportunity to the right individual, in order to ensure every engineer is operating at their “learning edge”. You can read about our latest work on our <a class="cc-tgpl01" href="http://engineering.khanacademy.org/" data-testid="link-with-safety" data-renderer-mark="true">Engineering Blog</a>. A few highlights: <ul> <li data-renderer-start-pos="1549"><a class="cc-tgpl01" href="https://blog.khanacademy.org/incremental-rewrites-with-graphql/" data-testid="link-with-safety" data-renderer-mark="true">Incremental Rewrites with GraphQL</a></li> <li data-renderer-start-pos="1586"><a class="cc-tgpl01" href="https://engineering.khanacademy.org/posts/react-native-at-khan.htm" data-testid="link-with-safety" data-renderer-mark="true">Our Transition to React Native</a></li> <li data-renderer-start-pos="1620"><a class="cc-tgpl01" href="http://engineering.khanacademy.org/posts/goliath.htm" data-testid="link-with-safety" data-renderer-mark="true">Go + Services = One Goliath Project</a></li> <li data-renderer-start-pos="1659"><a class="cc-tgpl01" href="https://blog.khanacademy.org/how-engineering-principles-can-help-you-scale/" data-testid="link-with-safety" data-renderer-mark="true">How Engineering Principles Can Help You Scale</a></li> <li data-renderer-start-pos="1708"><a class="cc-tgpl01" href="http://engineering.khanacademy.org/posts/upgrade-buttons-links.htm" data-testid="link-with-safety" data-renderer-mark="true">How to upgrade hundreds of React components without breaking production</a></li> </ul> WHAT YOU BRING <ul> <li data-renderer-start-pos="1801">3+ years experience building world-class product experiences for an interactive web-app. In particular, you have built and maintained scalable backend services, as well as complex, stateful frontend user interfaces.</li> <li data-renderer-start-pos="2121">Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.</li> <li data-renderer-start-pos="2367">Strong communication, thoughtfulness, and desire to give and receive regular feedback</li> <li data-renderer-start-pos="2367">Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> <li data-renderer-start-pos="2456">Empathy for learners around the world. You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things and share what you learn with the world.</li> <li data-renderer-start-pos="2746">Experience using Generative AI / LLMs to build products a plus (but not required).</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority.</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The target salary range for this position is $107,712 - $134,640 USD / $134,640 CAD - $168,300 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range. &nbsp;Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits. <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400;">Our team:&nbsp; <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3>OUR COMPANY VALUES</

 Fullstack Engineer II, Tutor Platform (12 months fixed-term)

MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird, our flagship open-source email and productivity platform empowering more than 20 million people around the world. While part of the Mozilla portfolio of companies, MZLA operates independently in both identity and organizational structure from the Mozilla Foundation and Mozilla Corporation. Everything we build at MZLA is open source, developed transparently and in collaboration with a global community of contributors. This open approach shapes not only our products but also how we work: collaboratively, inclusively, and with a shared commitment to building technology that puts users first. We believe privacy and productivity should coexist, and that people deserve powerful digital tools without surrendering control of their data. MZLA is a small but growing team of 50+ people distributed across seven countries. As we evolve Thunderbird from a single application into a suite of privacy-respecting productivity tools, we’re introducing new products and services that remain independent of big tech ecosystems. Our unique revenue model combines community donations that keep Thunderbird freely available with subscriptions for new cloud-based services, allowing us to grow and innovate while remaining independent and true to our values. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The Opportunity: As a Staff Software Engineer, Front-End, you’ll serve as a domain expert&nbsp; who deeply understands the complexities of shaping seamless, user-focused interfaces and delivering high-quality front-end solutions that align with product strategy. You’ll join a team of talented front- and back-end engineers who bring deep expertise to the development and maintenance of our flagship desktop application, cherished by millions of users worldwide for over 20 years. You’ll work closely with engineers and cross-functional partners to tackle ambiguous problems in user experience, performance optimization, and architectural design. The ideal candidate has a strong focus on front-end architecture, user experience, and performance, and demonstrates technical leadership, sound judgment, and a collaborative approach to problem solving. You’ll play a vital part in translating strategy into action by influencing technical direction, mentoring engineers at multiple levels, and ensuring that technical decisions align with MZLA’s mission and the objectives of the Thunderbird Project, particularly in delivering exceptional user experiences.&nbsp; This is a full-time, remote position working with colleagues across multiple regions and time zones. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Lead complex, ambiguous technical initiatives requiring cross-team and cross-organization coordination</li> <li style="font-weight: 400;">Own and deliver projects spanning new features, code quality improvements, tooling, and process optimization</li> <li style="font-weight: 400;">Partner with senior engineers and product managers to define and execute technical strategy, reduce technical debt, and improve long-term maintainability</li> <li style="font-weight: 400;">Collaborate closely with UX Engineers to ensure accessibility and usability are built in from the start (WCAG, ARIA)</li> <li style="font-weight: 400;">Establish and promote scalable front-end architecture through shared frameworks and guidelines</li> <li style="font-weight: 400;">Write high-quality, testable, and maintainable code; contribute to code reviews, testing, regression triage, and patch integration</li> <li style="font-weight: 400;">Mentor and support engineers across the team, fostering a culture of learning and continuous improvement</li> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">10+ years of experience in front-end software development, building scalable, maintainable, and user-focused systems.</li> <li style="font-weight: 400;">Extensive knowledge of modern vanilla JavaScript concepts (module patterns, async and promises, custom elements and shadow DOM), and up to date knowledge with the most recent ECMAScript specification.</li> <li style="font-weight: 400;">Strong command of modern JavaScript frameworks such as React, Vue, or similar, and experience transitioning legacy codebases to new technologies.</li> <li style="font-weight: 400;">Deep knowledge of HTML5 structures and advanced accessibility patterns and Deep knowledge of modern CSS patterns and methods.</li> <li style="font-weight: 400;">In-depth understanding of system architecture, design patterns, and software engineering best practices, with a focus on performance, scalability, and maintainability.</li> <li style="font-weight: 400;">Proven ability to act as a technical lead and mentor, providing guidance on complex technical problems and supporting the growth of other engineers.</li> <li style="font-weight: 400;">Experience developing and testing applications across multiple platforms (Windows, macOS, and Linux), with expertise in Git or Mercurial and modern version control workflows.</li> <li style="font-weight: 400;">Excellent communication and documentation skills, a collaborative approach to cross-functional work,&nbsp;</li> <li style="font-weight: 400;">A strong commitment to continuous learning and improvement.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience contributing to or leading open-source projects</li> <li style="font-weight: 400;">Experience with Python or other programming languages</li> <li style="font-weight: 400;">Ability to engage with and support a global community of developers, including managing feedback and fostering an inclusive and productive ecosystem</li> <li style="font-weight: 400;">Proficiency in French, German, Japanese, or another language in addition to English</li> </ul> Work Environment: You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA Technologies Corporation.&nbsp; This is a remote position. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines. What you’ll get: We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: <ul> <li style="font-weight: 400;">Canada: $125,000 - $145,000 CAD&nbsp;</li> </ul> We may consider candidates with strong skills but less than the required experience.&nbsp;Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self, outlined below.&nbsp; Work &amp; Career <ul> <li style="font-weight: 400;">Fully remote work &amp; schedule flexibility</li> <li style="font-weight: 400;">Latest Laptop&nbsp;</li> <li style="font-weight: 400;">Discretionary Annual Bonus Program</li> <li style="font-weight: 400;">Monthly Remote Work Stipend</li> <li style="font-weight: 400;">Annual Professional Development Stipend</li> <li style="font-weight: 400;">Access to Udemy Learning Platform</li> <li style="font-weight: 400;">Industry Conferences</li> <li style="font-weight: 400;">Company All Hands</li> </ul> Rest &amp; Play <ul> <li style="font-weight: 400;">24 days PTO per year (prorated)&nbsp;</li> <li style="font-weight: 400;">Your Birthday</li> <li style="font-weight: 400;">Year-end Company Shutdown</li> <li styl

Staff Engineer, Front End (Desktop)

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be. Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods.&nbsp; We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: Reddit’s Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality. This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization. Responsibilities: <ul> <li>Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy.</li> <li>Advance Lift Methodologies &amp; Experimentation: Own the statistical rigor behind Reddit’s Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers.</li> <li>Maximize Signal for Predictive Performance: Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS.</li> <li>Define Ground Truth &amp; Evaluation Frameworks: Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph.</li> <li>Lead Through Cross-Functional and Technical Influence: Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement.</li> </ul> Qualifications: <ul> <li>Required: <ul> <li>Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 10+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 6+ years of industry experience in applied science or data science roles</li> <li>Deep understanding of the ads ecosystem</li> <li>Demonstrated expertise in at least one of the following areas: <ul> <li>Measurement &amp; Experimentation at Scale (with focus on lift and attribution)</li> <li>Identity Graph Creation &amp; Resolution Methodology and Infrastructure</li> <li>Predictive Modeling with Signal Loss</li> </ul> </li> <li>Advanced proficiency in statistical programming (Python or R) and SQL</li> <li>Experience with machine learning or optimization techniques</li> <li>Strong understanding of experimental design, causal inference, or A/B testing methodologies</li> <li>Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners</li> <li>Experience working in fast-paced, ambiguous environments with cross-functional teams</li> </ul> </li> </ul> Benefits: <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> &nbsp; #LI-Remote<div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Staff Data Scientist, Ads

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic. Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods.&nbsp; We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: We are looking for a highly motivated and experienced Senior Data Scientist to join our growing Ads Data Science team. As a Senior Data Scientist, you will play a key role in developing as well as applying cutting-edge DS models/methods to improve the adoption and performance of our advertising platform through data-driven insights. You will work closely with product managers, engineers, and other data scientists to identify opportunities, define metrics, and build solutions that drive significant impact for Reddit. Responsibilities: <ul> <li>Design, develop, and apply DS solutions to inform improvements in advertiser experience and Reddit's ad platform</li> <li>Analyze large-scale datasets to identify trends, patterns, and insights that can be used to improve the effectiveness of our advertising platform</li> <li>Collaborate with product managers and engineers to define product requirements and translate them into data science solutions</li> <li>Develop ML models &amp; DS methods to improve anomaly detection, prediction, &amp; pattern recognition&nbsp;</li> <li>Communicate findings and recommendations to stakeholders across the organization</li> <li>Stay up-to-date on the latest advancements in machine learning and data science</li> <li>Mentor and guide junior data scientists on the team</li> </ul> Qualifications: <ul> <li>Advanced degree (Masters or Ph.D.) in a quantitative field such as: Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 5+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 4+ years of industry experience in applied science or data science roles</li> <li>Platform experience and a deep understanding of the ads ecosystem</li> <li>Strong understanding of statistical modeling, machine learning algorithms, causal inference and experimental design</li> <li>Experience with large-scale data processing and analysis using tools such as Spark, Hadoop, or Hive; knowledge of BigQuery a plus</li> <li>Proficiency in Python or R and experience with machine learning libraries such as scikit-learn, TensorFlow, or PyTorch</li> <li>Experience with SQL and relational databases</li> <li>Excellent communication and presentation skills</li> <li>Passion for Reddit and the online advertising industry</li> </ul> Bonus Points: <ul> <li>Experience with online advertising and ad tech</li> <li>Experience with causal inference and A/B testing</li> <li>Contributions to open-source projects or publications in relevant conferences or journals</li> </ul> Benefits: <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> &nbsp; #LI-Remote<div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Senior Data Scientist, Ads

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic. Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods.&nbsp; We work on a wide range of challenging problems in the areas of ads targeting, relevance modeling, auction optimization, measurement, and user experience. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: We are looking for a highly motivated and experienced Data Scientist to join our growing Ads Data Science team. As a Data Scientist, you will play a key role in developing as well as applying cutting-edge DS models/methods to improve our understanding of the dynamics that drive the success of our advertising platform, and identify opportunities to accelerate that success. You will work closely with stakeholders across product, engineering, sales, marketing, and data to identify opportunities, define metrics, and build solutions that drive significant impact for Reddit. Responsibilities: <ul> <li>Analyze large-scale datasets to identify trends, patterns, and insights that can be used to improve the effectiveness of our advertising platform</li> <li>Develop ML models &amp; DS methods to for improved anomaly detection, prediction, pattern recognition</li> <li>Communicate findings and recommendations to stakeholders across the organization</li> <li>Collaborate with product, engineering, sales, and marketing partners to define product and program requirements and translate them into data science solutions</li> <li>Stay up-to-date on the latest advancements in machine learning and data science</li> </ul> Qualifications: <ul> <li>Advanced degree (Masters or Ph.D.) in a quantitative field such as: Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 3+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 2+ years of industry experience in applied science or data science roles</li> <li>Strong understanding of statistical modeling, machine learning algorithms, causal inference and experimental design</li> <li>Experience with large-scale data processing and analysis using tools such as Spark, Hadoop, or Hive; knowledge of BigQuery a plus</li> <li>Proficiency in Python or R and experience with machine learning libraries such as scikit-learn, TensorFlow, or PyTorch</li> <li>Experience with SQL and relational databases</li> <li>Excellent communication and presentation skills</li> <li>Passion for Reddit and the online advertising industry</li> </ul> Bonus Points: <ul> <li>Experience with online advertising and ad tech</li> <li>Experience with causal inference and A/B testing</li> <li>Contributions to open-source projects or publications in relevant conferences or journals</li> </ul> Benefits: <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> &nbsp; #LI-Remote<div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Data Scientist, Ads

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We’re seeking a skilled and diligent full-time Software Engineer to join our growing Control Plane Team. You will work as part of the engineering team to: <ul> <li>Develop the Tailscale product, contributing to both open source client code and related backend services;</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making;</li> <li>Work closely with UX/UI designers and product managers to shape features.</li> </ul> Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward at crucial intersections of the technology and organization: in this case, the control plane and the various services it comprises and supports. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential. Key Responsibilities <ul> <li>Work as part of a team of engineers to design, build, test, and document core software components.</li> <li>Develop product features in areas that include our control plane, our relay infrastructure, and our identity integrations.</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations.</li> <li>Analyze and improve efficiency, scalability, and stability of various system resources.</li> <li>Bring a security-first mindset to both design and implementation.</li> </ul> What We Are Looking For <ul> <li>Experience with distributed systems</li> <li>Experience with the Go programming language</li> <li>Experience with one or more SQL databases</li> <li>Familiarity with networking (IP addressing, routing, etc.)</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range">$218,420&mdash;$302,840 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Backend Engineer, Control Plane

<h2>This is Engineering at Lattice</h2> Lattice’s Engineering team is continuously improving both our product and our craft. We build maintainable, performant systems using modern technologies, and we collaborate closely with product and design to deliver exceptional user experiences. Our AI Engineering team is building the systems that power how AI works across Lattice. We’ve laid the foundations: traces are flowing and evals are running - and we’re now focused on defining how our AI products are measured, improved, and trusted at scale. This is a high-ownership role where you’ll help shape evaluation methodology, agent architecture, and the core systems that determine how AI performs in production. <h2>What You Will Do</h2> <h4>Evaluation Infrastructure</h4> <ul> <li>Design and ship a robust, end-to-end AI evaluation framework, covering offline evals, production tracing, and human-in-the-loop feedback loops, connected across all of Lattice’s AI use cases.</li> <li>Define and instrument the metrics that actually matter: agent task completion, hallucination rates, response quality, user engagement, and downstream business outcomes.</li> <li>Build and maintain evaluation datasets, test harnesses, and automated scoring pipelines to catch regressions before they ship.</li> <li>Identify and surface the drivers of agent quality improvement, giving the team clear signals on where to invest.</li> </ul> <h4>Agent Architecture &amp; Infrastructure</h4> <ul> <li>Architect and implement reusable agent infrastructure: multi-turn conversation workflows, recommendation services, LLM DAGs, and standardized agent topology patterns using LangGraph.</li> <li>Build and scale RAG pipelines and retrieval infrastructure, including vector store management and retrieval quality optimization.</li> <li>Make principled build vs. buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and vendor risk.</li> <li>Contribute to production AI systems with a strong focus on reliability, observability, and performance, not just prototypes.</li> </ul> <h4>Technical Leadership &amp; Collaboration</h4> <ul> <li>Own projects end-to-end: scope them, drive them to completion, and bring in the right people at the right time.</li> <li>Partner with engineering leads and managers to inform technical direction on agent quality and evaluation strategy you’ll be expected to hold intelligent, substantive conversations about methodology, not just implementation.</li> <li>Raise the AI engineering bar across the broader team through code review, documentation, and thoughtful technical debate.</li> </ul> <h2>What You Will Bring to the Table</h2> <h4>Experience</h4> <ul> <li>5+ years of professional software engineering experience with significant time spent on production AI/ML systems.</li> <li>Deep hands-on experience with LLM-based systems: prompt engineering, RAG pipelines, agent orchestration, evaluation metrics, and model fine-tuning.</li> <li>Proven ability to work with data and understand statistics, especially in experiments.</li> <li>Proven ability to build and operate agentic AI systems in production: multi-step workflows, multi-agent topologies, and the failure modes that come with them.</li> <li>Strong command of AI evaluation: you’ve built eval frameworks before, you know the difference between a good eval and a vanity metric, and you have opinions about it.</li> <li>Production-grade Python engineering: clean, maintainable, testable code.</li> </ul> <h4>Technical Skills</h4> <ul> <li>LangGraph or comparable agent orchestration frameworks. You’ve built real agent workflows with it, not just tutorials.</li> <li>LangSmith or comparable LLM observability tooling for tracing, evaluation, and debugging.</li> <li>Reads AI papers &amp; blogs regularly and is a trusted source of AI trends.</li> <li>Vector databases (Pinecone or similar) and retrieval system design.</li> <li>AWS ecosystem or other cloud infrastructure (ex GCP). Comfortable with lambdas, queues, and cloud-native architecture.</li> <li>Familiarity with TypeScript is a plus. Our full-stack engineers use it and cross-pollination is valuable.</li> </ul> <h4>Ways of Working</h4> <ul> <li>Clear eyes: you see problems as they are, not as you’d like them to be. You surface hard truths early and address them directly.</li> <li>Ship, shipmate, self: you prioritize the product and your teammates. Low ego, high ownership.</li> <li>You’re as comfortable in ambiguity as you are in well-defined problems: early foundations mean you’ll encounter both.</li> <li>Strong technical communication: you can debate evaluation methodology with an AI lead and explain it clearly to an EM in the same afternoon.</li> </ul> <h4>Nice to Have</h4> <ul> <li>Experience with RLHF, LoRA, or other model adaptation techniques.</li> <li>Background in traditional ML (supervised/unsupervised, neural networks) and knowing when an LLM is overkill.</li> <li>Experience with MLOps tooling: MLflow, DataDog, CI/CD pipelines for model deployment.</li> <li>Published work, conference talks, or open-source contributions in AI/ML.</li> <li>Experience in HR tech, people analytics, or other domains where data quality and trust are critical.</li> </ul> &nbsp; The estimated annual cash salary for this role is CAD $123,750 - CAD $165,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning &amp; Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.<div class="content-conclusion"><h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.&nbsp; <hr> Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy"> Lattice's Job Applicant Privacy Policy</a>.</div>

Senior Software Engineer, AI

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> As a Marketing Analyst, you'll play a critical role in measuring, analyzing, and optimizing Instacart's growth across multiple marketing channels, including SEO, SEM, paid social, display, and other digital acquisition channels. You'll combine analytical rigor, marketing intuition, and channel fluency to uncover insights that drive smarter investment decisions and stronger performance across our marketing funnel. This is a rare opportunity to impact a high-growth company that's changing the way people feed their households. Our team excels in using data-driven insights and developing frameworks to address complex challenges within the marketplace. We serve as a point of connection between teams, facilitating collaboration, idea sharing, and alignment, helping Instacart develop more holistic solutions. You'll gain high visibility into Instacart's Marketing, Product, Operations, Finance, Engineering, and Data Science teams. We're looking for a self-driven, strategic thinker who can hit the ground running to ultimately influence decision-making across the entire organization. <h2>About the Job</h2> In this dynamic role, your responsibilities will include: <ul> <li>Own reporting and insights across multiple marketing channels (SEO, SEM, paid social, display, affiliate, etc.), providing visibility into spend efficiency, CPA, ROAS, LTV, and conversion metrics</li> <li>Partner with growth marketing teams to evaluate campaign and channel performance, identify high-ROI opportunities, and optimize budget allocation across platforms</li> <li>Lead SEO performance analysis — tracking organic visibility, technical SEO health, keyword rankings, and on-site engagement data to inform both content strategy and technical roadmaps</li> <li>Build and maintain dashboards and data pipelines in SQL and BI tools (Looker, Tableau, etc.) to automate reporting and enable self-service analytics for marketing stakeholders</li> <li>Develop attribution and incrementality frameworks to understand cross-channel impact, measure marketing efficiency, and optimize investment across paid and organic channels</li> <li>Create robust analytical frameworks to refine decision-making across various marketing initiatives and channel experiments</li> <li>Conduct A/B testing and experimentation to measure channel lift, creative effectiveness, landing page optimization, and audience targeting outcomes</li> <li>Translate complex datasets into understandable narratives and actionable recommendations for both technical and non-technical audiences</li> <li>Proactively identify areas for significant impact, growth opportunities, and investment prioritization across the marketing portfolio</li> <li>Communicate insights effectively to marketing stakeholders and senior leadership, influencing decisions on channel strategy, budget allocation, creative direction, and product development</li> <li>Collaborate cross-functionally with data science, product, engineering, and business development teams to ensure marketing data is properly tracked, tagged, attributed, and integrated into broader company analytics</li> <li>Help prioritize and define roadmap for marketing analytics initiatives and tool development</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>Bachelor's degree (or equivalent) in Marketing Analytics, Economics, Computer Science, Statistics, or a related quantitative field</li> <li>4+ years of experience in marketing analytics, growth analytics, or digital marketing measurement</li> <li>Strong SQL proficiency — capable of querying large datasets, building automated data pipelines, and performing complex joins and aggregations</li> <li>Experience with marketing analytics tools across multiple channels, including:</li> <ul> <li>SEO tools (Google Search Console, Ahrefs, SEMrush, Screaming Frog, etc.)</li> <li>Paid media platforms (Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, etc.)</li> <li>Web analytics (Google Analytics, Adobe Analytics, etc.)</li> </ul> <li>Deep understanding of marketing metrics (CTR, CVR, CPC, CPA, CAC, ROAS, LTV, share of voice, etc.) and experience using data visualization tools (Looker, Tableau, Power BI)</li> <li>Knowledge of attribution models (multi-touch, last-click, data-driven) and how they affect channel optimization and media investment decisions</li> <li>Proven ability to synthesize data into compelling narratives and translate complex analysis into clear, actionable recommendations</li> <li>Excellent communication skills with the ability to engage with senior leadership and present to executive audiences</li> <li>Experience managing and prioritizing work across multiple teams and stakeholders in dynamic environments</li> <li>Comfort working in ambiguous environments with the ability to define problems, develop frameworks, and drive toward solutions independently</li> <li>Growth mindset — curious, proactive, and eager to test hypotheses, learn from results, and share insights</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with statistical analysis and experimentation (A/B testing, incrementality testing, causal inference)</li> <li>Familiarity with Python or R for advanced analysis, marketing mix modeling, or predictive analytics</li> <li>Experience with and passion for working in ambiguous, high-growth, 0-1 environments</li> <li>Knowledge of incrementality measurement techniques and marketing mix modeling</li> <li>Understanding of technical SEO, site architecture, and web performance metrics</li> <li>Experience with customer segmentation, cohort analysis, and behavioral analytics</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$143,000&mdash;$151,000 CAD</div></div></div>

Senior Marketing Analyst (Multiple Levels)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div> <h2>Overview</h2> At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Millions of customers every year use Instacart to buy their groceries online, and the Data Engineering team is building the critical data pipelines that underpin all of the myriad of ways that data is used across Instacart to support our customers and partners. The Finance data engineering team plays a critical role in defining how financial data is modeled and standardized for uniform, reliable, timely and accurate reporting. This is a high impact, high visibility role owning critical data integration pipelines and models across all of Instacart's products. This role is an exciting opportunity to join a key team shaping the post-IPO financial data vision and roadmap for the company. Finance data engineering is part of the Infrastructure Engineering pillar, working closely with accounting, billing &amp; revenue teams to support the monthly/quarterly book close, retailer invoicing and internal/external financial reporting. Our team collaborates closely with product teams to capture critical data needed for financial use cases. <h2>About the Job</h2> <ul> <li>You will be part of a team with a large amount of ownership and autonomy.</li> <li>Large scope for company-level impact working on financial data.</li> <li>You will work closely with engineers and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.</li> <li>You will ship high quality, scalable and robust solutions with a sense of urgency.</li> <li>You will have the freedom to suggest and drive organization-wide initiatives.</li> </ul> &nbsp; <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>6+ years of working experience in a Data/Software Engineering role, with a focus on building data pipelines.</li> <li>Expert with SQL and knowledge of Python.</li> <li>Experience building high quality ETL/ELT pipelines.</li> <li>Past experience with data immutability, auditability, slowly changing dimensions or similar concepts.</li> <li>Experience building data pipelines for accounting/billing purposes.</li> <li>Experience with cloud-based data technologies such as Snowflake, Databricks, Trino/Presto, or similar.</li> <li>Adept at fluently communicating with many cross-functional stakeholders to drive requirements and design shared datasets.</li> <li>A strong sense of ownership, and an ability to balance a sense of urgency with shipping high quality and pragmatic solutions.</li> <li>Experience working with a large codebase on a cross functional team.</li> </ul> &nbsp; <h3>Preferred Qualifications</h3> <ul> <li>Bachelor's degree in Computer Science, computer engineering, electrical engineering OR equivalent work experience.</li> <li>Experience with Snowflake, dbt (data build tool) and Airflow</li> <li>Experience with data quality monitoring/observability, either using custom frameworks or tools like Great Expectations, Monte Carlo etc</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$161,000&mdash;$170,000 CAD</div></div></div>

Senior Data Engineer, Finance

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview The Commercial Scaled Intelligence (CSI) team is an AI-first team dedicated to delivering actionable commercial insights and scalable automation to drive revenue growth and operational efficiency across the company. The team focuses on intelligence generation, predictive analytics, and workflow automation to enable data-driven decision-making and optimize commercial performance. As an Ads AI Analytics Lead II, you will own the intelligence behind our Ads agents. You will design the Ads semantic/context layer and build vertical AI agents that analyze campaigns, diagnose performance, and recommend actions that improve ROAS, pacing, and partner outcomes. You will partner with Ads GTM, Product, Data Science, and Engineering to ship production agents with measurable lift. &nbsp; About the Job <ul> <li>Define Ads ontologies and metrics for campaigns, budgets, bids, creatives, audiences, and placements.</li> <li>Build dbt models and curated marts in Snowflake with clear data contracts, tests, and SLOs.</li> <li>Ingest and enrich unstructured Ads content and publish retrieval‑ready datasets using our managed search/vector services.</li> <li>Design and evaluate retrieval workflows (RAG) with existing services for hybrid search and re‑ranking; set quality/latency targets and iterate via experiments.</li> <li>Design agent reasoning and policies on ads, including tool definitions and human‑in‑the‑loop approvals.</li> <li>Establish evaluation suites covering precision/recall, calibration, hallucination rate, latency, and cost.</li> <li>Run A/B or uplift experiments to quantify impact and guide iteration.</li> <li>Translate Ads problems into agent behaviors and own KPIs such as ROAS lift, pacing accuracy, RCA precision/recall, forecast MAPE, and time‑to‑insight.</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>4–7 years in analytics engineering, data science, or applied AI with strong SQL and Python.</li> <li>2+ years of domain expertise in ads, retail, or e-commerce data.</li> <li>Advanced Proficiency in Python and SQL, with experience using dbt and Snowflake or BigQuery, including skills in data modeling, testing, and managing data contracts.</li> <li>Deep Expertise in orchestrating data pipelines using dbt and Airflow</li> <li>Experience with at least one data visualization tool (Tableau, Mode, Power BI, Looker, or similar)</li> <li>Ability to design offline/online evaluations and run A/B or uplift tests</li> <li>Fluency in Ads analytics concepts such as ROAS, CPA, CTR, CVR, LTV, pacing, auction dynamics, and incrementality.</li> <li>Strong stakeholder communication with a track record of shipping production data or AI systems that drove business impact.</li> <li>Understanding of ML models to drive recommendations on bid, keywords, and budgets</li> <li>Experience with evaluation and guardrail frameworks and human‑in‑the‑loop QA.</li> </ul> Preferred Qualifications <ul> <li>Strong understanding of AI and machine learning concepts, with experience creating AI-driven products.</li> <li>Deep expertise in advertising products, including leading and driving automation projects.</li> <li>Proven ability to improve operational efficiency through automation initiatives in fast-paced environments.</li> <li>Applied experience in modeling techniques for Ads, including forecasting, anomaly detection, uplift modeling, and causal inference.</li> <li>Hands-on experience with workflow automation and low-code development platforms (Zapier, n8n, Gumloop, Superblocks)</li> <li>Familiarity with retail media or ad platforms, including Amazon, Google, Meta, Shopify, or DoorDash.</li> </ul> &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$140,000&mdash;$148,000 CAD</div></div></div>

Ads AI Analytics Lead II

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Sales Support Specialist. About the job Twilio is looking for a Sales Support Specialist to join the Strategic Sales team. We’re looking for a hungry and ambitious individual who has a passion for communications, desire to deliver positive customer outcomes, and wanting to be a part of a world-class sales organization. The Sales Support Specialist will primarily be focused on operational aspects in support of an AE. This individual is ‘the glue’ between many different functions within the organization, assisting Account Executives with numerous activities and processes along the entire sales cycle. Responsibilities In this role, you’ll: <ul> <li>Build out Pricing and Deal workflows <ul> <li>Prepare Pricing and Deal Structure, use and master internal pricing tools</li> <li>Order Form: Creation, amendments, and execution (signatures): Engage with client stakeholders to ensure Proposal Bill Of Materials (OFs) are correct</li> <li>Quote creation: CPQ workflows, including converting CPQ into a customer-facing quote/doc</li> </ul> </li> <li>Be an Internal Liaison <ul> <li>For creating and submitting requests and following up through resolution on them, including but not limited to: Billing, Deal Strategy, Legal, and Security</li> <li>Work with internal stakeholders to ensure all aspects throughout the sales process are smooth (Deal Desk, Contracts, Legal, Pre-Sales, Security requests) and to ensure all paperwork are completed and represented accurately. You will work with people, data sets and processes.</li> </ul> </li> <li>Customer support: Preparation for sales meetings and conducting background account research in support of selected accounts (<10% of time)&nbsp;</li> <li>Supporting Team Success: Creation and maintenance of team-level tracker for all cross-functional challenges and asks and actively working with Regional Leader and frontline leadership to followup and resolve them</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>2+ years of sales operations, Deal Desk, or customer success/account management experience</li> <li>Proficiency with Google Sheets and excel</li> <li>Experience working within Salesforce CRM</li> <li>Results driven, detail oriented, and dedicated individual who is excited for the opportunity fuel an already successful organization and sales team.&nbsp;</li> <li>You have a collaborative approach, a “can do” attitude and are relentless in pursuing goals and solving problems.</li> <li>Basic understanding of how different functions within an enterprise organization operate (enterprise-level understanding of how a business operates)&nbsp;</li> <li>Ability to advocate for customer internally with cross-functional stakeholders</li> <li>Extreme attention to detail on written and verbal communications</li> <li>Extremely organized and above average proficiency and operational excellence in spreadsheets, doc and presentation creation</li> <li>Ability to prioritize and multi-task</li> <li>Knowledge in CPaaS and telecom is a plus</li> <li>Bachelor's Degree or equivalent years of experience required.&nbsp;</li> </ul> Desired: <ul> <li>Experience working with Tableau or Looker</li> </ul> Location &nbsp;This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$68,160 - $85,200.</li> <li>Target Bonus Percentage <10%>&nbsp;</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Sales Support Specialist

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next GTM Communications Operations Manager and help us scale the processes, tooling, and reporting that keep our communications engine running. GTM Customer Communications is part of Twilio’s Corporate Communications organization and is responsible for delivering timely, accurate, and actionable updates to customers and go-to-market teams. This includes communications tied to developer updates, pricing changes, regulatory changes, incidents, and other operational moments that require clarity and coordination. In this role, you’ll help ensure these updates are delivered consistently, clearly, and at scale. About the job As a GTM Communications Operations Manager, you’ll be the backbone of Twilio’s GTM Communications program. You’ll publish advisories, blogs, and changelogs while maintaining the systems, templates, and governance frameworks that keep our communications consistent and scalable. You will own the communications calendar and measurement framework—helping the team land updates at the right time, track performance, and analyze feedback to flag insights that drive continuous improvement. You’ll serve as the team’s Airtable and automation expert—managing datasets, building interfaces, and producing pulse reports that surface meaningful insights. Beyond our team, you’ll provide cross-functional support across Corporate Communications, helping peers design and maintain workflows that streamline reporting. In addition, you’ll manage the operational delivery of internal and external communications in Workshop and Twilio SendGrid. You will act as the final gatekeeper for quality, performing rigorous QA on HTML-based campaigns to ensure technical perfection. You will also leverage AI prompting to streamline content operations and utilize Google Sheets to reorganize and personalize data for high-precision delivery. This is the perfect role for a professional who thrives at the intersection of communications and operations and loves making sure the "trains run on time". Responsibilities In this role, you’ll: <ul> <li>Publish and operationalize internal and external communications, including advisories, changelogs, and blog posts, ensuring they are flawless.</li> <li>Act as the final gatekeeper for communication quality, performing exhaustive QA on HTML, links, and personalization within Workshop and SendGrid.</li> <li>Own the communications calendar to ensure timely delivery and balanced scheduling across all programs.</li> <li>Maintain governance frameworks, templates, and measurement standards to keep communications consistent and scalable.</li> <li>Analyze customer feedback by communication type, flag trends, and recommend improvements by interpreting information and exercising judgment.</li> <li>Manage and optimize the GTM Comms Airtable, including datasets, interfaces, and pulse reports that surface meaningful performance insights.</li> <li>Utilize Google Sheets to reorganize, clean, and personalize complex datasets for high-precision audience targeting.</li> <li>Integrate AI and prompting into workflows to streamline content operations and improve team efficiency.</li> <li>Provide cross-functional support to Corporate Communications teams for Airtable and tooling design.</li> <li>Deploy HTML-based campaigns in Workshop and SendGrid, ensuring all templates are scalable and accurately formatted.</li> <li>Track and report on comms performance metrics (open rates, CTRs, deliverability) to surface insights for continuous improvement.</li> <li>Build and maintain automations that streamline workflows and improve team efficiency.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>5+ years of experience in communications operations, program management, or a related field (bonus if in SaaS/tech).</li> <li>Strong organizational skills with the ability to manage multiple projects and deadlines independently.</li> <li>Strong proficiency with Airtable, including base design, interfaces, dashboards, and reporting.</li> <li>Obsessive attention to detail; serving as the final line of defense for accuracy in all outgoing communications.</li> <li>Experience setting up and deploying HTML-based campaigns in Twilio SendGrid (or similar ESPs).</li> <li>Analytical thinker with experience interpreting performance data and feedback to inform continuous improvement.</li> <li>Skilled in Google Docs, Sheets, and Slides for documentation, reporting, and presentations.</li> <li>Excellent communication skills, with the ability to articulate complex operational processes to cross-functional peers.</li> <li>Growth mindset with openness to feedback and eagerness to continuously refine skills and processes.</li> <li>Ability to follow and enforce governance frameworks, templates, and approval processes for communications.</li> <li>Familiarity with AI tools and the ability to use prompting to enhance operational output.</li> </ul> Desired: <ul> <li>Experience building relationships across GTM, Product, Marketing, and Support teams to streamline cross-departmental collaboration.</li> <li>Comfortable balancing multiple deadlines in a fast-paced environment; strong prioritization skills.</li> <li>Passion for technology and innovation, with a commitment to <a href="https://www.twilio.com/company/values">Twilio’s core values</a>.</li> <li>Ability to work independently with minimal oversight, while escalating issues constructively when needed.</li> <li>Willingness to flex hours to support urgent customer communications or global time zones.</li> </ul> Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$90,800 - $113,500 CAD.</li> <li>Target Bonus Percentage 12.5%</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applica

GTM Communications Operations Manager

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>Coinbase Canada is looking for a highly motivated accounting and finance professional to join our Global Controllership team and play a key role in our continued growth and achievement of operational excellence. The Accounting Manager, Canada CIRO must possess strong accounting, finance, operational and managerial expertise, an ability to communicate and work with various teams inside of Finance (such as Tax, FP&amp;A, Financial Reporting, Treasury, Payroll and Accounts Payable), and a desire to make a meaningful impact on a dynamic, high-growth technology company. Reporting to the Head of Global Reporting, Accounting Manager, Canada CIRO will play a pivotal role in overseeing and managing portions of Coinbase Global’s operational finance and accounting tasks as well as ensuring adherence to the regulatory framework outlined by the Canadian Securities Administration (CSA) for Crypto Trading Platforms (CTPs) and National Instrument 31-103 and the Canadian Investment Regulatory Organization (CIRO). The position is designed for a highly-technical individual and will involve collaborating with a multi-national finance organization. This position will directly own the maintenance of the books of account under IFRS and will also include involvement in the close process including preparing and/or reviewing internal and external financial reporting and analyses. The role will require collaboration with various teams across the organization to ensure the complete and accurate delivery of reporting to&nbsp; senior management and the board of directors. This role will also play a crucial role in process design to include assisting with the implementation of controls and process improvements. This role requires someone with impeccable attention to detail, a financial and analytic mindset, and a strong desire to develop their career at a rapidly growing organization. What you’ll be doing (ie. job duties):&nbsp; <ul> <li>Overseeing the accounting, financial and regulatory reporting and finance functions in Canada and ensuring finance processes operate effectively and accurately, following the Coinbase centralized model,&nbsp; delivering accurate financial insights into the business.</li> <li>Partnering with the Global accounting team to prepare and/or review assigned month end and quarter end close book close processes, own the Company’s parallel books of accounts maintained in line with IFRS and maintain appropriate reconciliations and valid support for all adjustments.&nbsp;&nbsp;</li> <li>Responsible for preparation and coordination of financial statements, regulatory reporting,&nbsp; business forecasts (partnering with FP&amp;A) and other related information for external use (audit, submission to regulators, etc.), and play a leading role in external communication as the representative of the Finance department.</li> <li>Preparation of Coinbase Canada monthly management reporting and analytical review thereof, including reporting and communication to the Board.</li> <li>Acting as a contact point within the company for financial and accounting queries and queries from regulatory authorities relating to the finance function of the firm.</li> <li>Preparing and updating various finance policies and procedures.</li> <li>Monitoring and overseeing the performance of outsourced services by outsourced service providers relating to the finance function and assessing KPIs and SLAs.</li> <li>Active in Coinbase Canada liquidity management and&nbsp; coordinating closely with the treasury team.</li> <li>Participating&nbsp; in critical projects, including the transitioning to new external vendors, integration, automation or enhancements.</li> <li>Supporting ad hoc financial information requests and analyses and other special projects as assigned.</li> </ul> What we look for in you (ie. job requirements):&nbsp; <ul> <li>6+ years’ experience as a finance professional at a bank, fin-tech, financial regulatory agency and/or professional service firm serving financial institution clients.</li> <li>3+ experience working in a regulated entity/environment.</li> <li>Previous Board/senior management level experience, or demonstrated the ability to communicate directly to the Board/senior management.</li> <li>CPA or equivalent required.</li> <li>Ability to work collaboratively with a broad range of business functions, with an emphasis on senior management and a track record of performing in a management role. Project management experience is essential.</li> <li>Excellent oral and written communication – fluency in English is a key requirement.</li> <li>Capacity to meet deadlines while maintaining quality standards and effective time management.</li> <li>Ability to thrive in a fast-paced environment within a high growth business.</li> <li>Expert knowledge and experience with IFRS and US GAAP.</li> <li>Knowledge of accounting month-end book close process.</li> <li>Strong communication skills, both written and verbal</li> </ul> Nice to haves: <ul> <li>Experience working in Netsuite, FloQast and Google Suite.Experience working in a SOX control environment.</li> <li>Basic knowledge of digital assets and the crypto economy, or a desire to learn.</li> <li>Basic knowledge of SQL and experience working with Snowflake, Looker or similar analytics tools.</li> </ul> Position ID: &nbsp;P75564 #LI-Remote <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$170,000&mdash;$170,000 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting

Accounting Manager, Canada CIRO

<h2>Who we are </h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> Stripe’s GTM Planning &amp; Central Operations team partners with Sales Leadership, Finance, Product, Local Sales Strategy and Operations, and Data Engineering to build operational processes, tools, policies, and data required to bring our GTM strategy to life.&nbsp; We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle. <h2>What you’ll do</h2> You will partner with GTM leadership &amp; operations to build out and manage the process for account list creation requests. Account list creation is a critical tool for GTM to feed the sales funnel, and target sales efforts improving overall sales effectiveness. <h3>Responsibilities</h3> <ul> <li>Create a scalable process for intaking and building account lists for GTM to support targeted sales efforts</li> <li>Program manage Account list creation process for GTM to support the team in targeted sales efforts</li> <li>Program manage initiatives to create new data signals or intelligence with our Data Eng and GTM teams</li> <li>Be an account data expert helping to guide GTM on what data attributes to use when building account lists</li> <li>Create Account lists for GTM stakeholders based on clear list requirements leveraging multiple data sets</li> <li>Partner with our SaaS Platform team to continuously feed the top of funnel with new Platform lists</li> </ul> <h2>Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Requirements</h3> <ul> <li>Minimum 5 years experience in Consulting, Sales Ops, Strategy Ops, Business Ops or Marketing Ops or Business Analytics</li> <li>Able to own the problem, investigate its root causes and ensure execution.</li> <li>Can work across multiple stakeholders and elevate for leadership</li> <li>Has strong analytical skills and a structured approach to solving unique business problems.</li> <li>Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment.</li> <li>Proficiency in SQL and other advanced analytics tools</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Prior experience at a growth stage Internet/software company</li> <li>Prior experience in the SaaS and/or payments industry</li> <li>Experience leveraging AI to build out process or tooling</li> </ul>

GTM Data Operations Lead

<h2 class="p1">Role Description</h2> <div>As a Senior Manager, Product Management for Web Experience within the Integrated Marketing organization, you will help shape and advance the Dropbox.com experience in partnership with design, engineering, and marketing teams. You will translate the north-star strategy into actionable roadmaps, manage the day-to-day execution of web initiatives, and ensure the website continues to serve as a compelling expression of our brand and a critical part of the user lifecycle.</div> <div>&nbsp;</div> <div>In this role, you will manage and coach a small team of product managers and producers, guiding them through short and mid-term roadmap development, prioritization, and sprint planning. You will also work closely with stakeholders across marketing and product to ensure the web experience aligns with key business objectives, user needs, and campaign priorities. This role offers the opportunity to directly shape Dropbox’s digital presence while gaining meaningful cross-functional exposure and driving impact at scale.</div> <h2 class="p1">Responsibilities</h2> <ul> <li>Manage and mentor a team of web product managers and producers, supporting their development and ensuring high-quality execution across initiatives.</li> <li>Translate the north-star strategy into mid-term roadmaps and partner with the team to define and deliver near-term priorities, features, and improvements.</li> <li>Lead cross-functional collaboration with web engineering, web design, and integrated marketing partners to drive high-impact enhancements to the Dropbox.com experience.</li> <li>Partner with stakeholders across marketing, product, and design to align on goals, requirements, and success criteria for web initiatives.</li> <li>Support the execution of optimization efforts, including user journey improvements, experimentation, and data-driven enhancements to engagement and conversion.</li> <li>Ensure roadmap visibility, prioritization clarity, and consistent communication with cross-functional teams and leaders regarding progress and outcomes.</li> <li>Maintain a customer-first mindset, leveraging insights and qualitative and quantitative data to inform product decisions and identify opportunities for improvement.</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>7+ years of product management experience with a focus on web-based products or digital experiences</li> <li>2+ years managing a team of product managers; at minimum, one year mentoring and guiding other product managers as team lead</li> <li>Demonstrated experience translating strategic direction into actionable product roadmaps and delivering high-quality digital experiences</li> <li>Strong understanding of web <span class="thread-643359132035922067028778 attrcomment attrcommentfirst thread-643359132035922067028778-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qnhz74zcz71zaz80z9z73zz83z6z70zj0z71zz87zcgz122zz79zz86zz65zpz71zz83zdgh">technologies, user experience principles, and the product development lifecycle</li> <li>Proven ability to collaborate effectively with engineering, design, data, and marketing teams to deliver cohesive web experiences</li> <li>Experience using data, experimentation, and analytics to guide decision-making and optimize user journeys and conversion funnels</li> <li>Strong organizational and communication skills, with the ability to manage multiple priorities, maintain alignment across stakeholders, and communicate product updates clearly.</li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li><span class="thread-193119333192336418069159 attrcomment attrcommentfirst thread-193119333192336418069159-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4qnhz74zcz71zaz80z9z73zz83z6z70zj0z71zz87zcgz122zz79zz86zz65zpz71zz83zdgh">Experience collaborating with integrated marketing teams or supporting marketing-driven web initiatives</li> <li>Experience working in both product-led and sales-led software-as-a-service environments</li> <li>Familiarity with content management systems such as Adobe Experience Manager, Webflow, or Contentful</li> <li>Experience with web experimentation frameworks and A/B testing methodologies</li> <li>Knowledge of web analytics platforms including Google Analytics, Adobe Analytics, or Amplitude</li> </ul> </div> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$145,400&mdash;$196,600 CAD</div></div></div>

Senior Manager, Product Management - Web Experience

<h2 class="p1">Role Description</h2> As a Customer Insights &amp; Strategy Manager focused on the Voice of the Customer (VOC) and Customer Experience (CXS) organization, you will translate customer feedback and satisfaction data into clear business insights that drive prioritization, investment, and operational action across the business. This role sits at the intersection of customer insights, analytics, and strategy, with a strong emphasis on connecting customer experience to measurable business outcomes such as cost, retention, and revenue impact. You’ll play a critical role in shaping how customer insights influence decisions at scale. You’ll gain exposure to senior leaders across multiple teams, build high-visibility analytical frameworks, and help define how customer experience investment is prioritized across the organization. <h2 class="p1">Responsibilities</h2> <ul> <li>Develop and maintain frameworks that connect CSAT and VOC insights to retention, expansion, and revenue impact</li> <li>Quantify cost-to-support by product area and contact channel in partnership with Support Operations</li> <li>Produce quarterly, executive-ready reporting on customer experience and cost drivers</li> <li>Establish and maintain an operational cadence with Global Sales team to surface, track, and prioritize customer-impacting issues</li> <li>Drive CSAT survey strategy improvements, including sampling distribution, survey delivery, and measurement quality</li> <li>Collaborate with VOC and cross-functional partners to inform prioritization and advocacy using prioritized impact measurements</li> <li>Partner with cross-functional leaders to translate customer insights into clear recommendations and tradeoffs</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>8+ years of experience in customer insights, business analytics, strategy, or operations roles within a SaaS organization</li> <li>Demonstrated ability to translate qualitative customer feedback into quantitative analysis</li> <li>Ability to synthesize data into clear narratives that inform prioritization and decision-making</li> <li>Experience building analytical frameworks that inform prioritization or investment decisions</li> <li>Experience with data analysis and reporting (e.g., SQL, Excel, BI tools)</li> <li>Experience working cross-functionally with Support, CX, Operations, or Product teams</li> <li>Ability to communicate complex insights clearly to senior stakeholders</li> <li>Strong problem-solving skills with a bias toward action and decision enablement</li> <li>Ability to lead internal change management efforts</li> </ul> <h2 class="p1">Preferred Qualifications</h2> <ul> <li>Familiarity with customer support metrics, cost-to-serve models, or operational analytics&nbsp;</li> <li>Experience linking CSAT or NPS to retention, churn, or revenue outcomes</li> <li>Exposure to experimentation, survey design, or customer research methods</li> <li>Bachelor’s degree in a relevant field (or equivalent practical experience)</li> </ul> <h2 class="p1">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$128,400&mdash;$173,700 CAD</div></div></div>

Customer Insights & Strategy Manager

<h2 class="p1">Role Description</h2> We’re looking for an Operations Lead to act as a bridge between the Office of the CEO (OCEO) and Dropbox’s business units, helping operationalize our company-wide business rhythms with rigor, clarity, and consistency. Dropbox is an operationally heavy company; we believe that sweating the details of how work gets done drives better results. This role sits at the center of that philosophy. While there are known operating rhythms and mechanisms to support (e.g., planning, QBRs, Board processes), the exact scope of this role will evolve based on where leverage is most needed. We’re looking for someone who can step into ambiguity, identify friction or gaps, and independently shape high-impact solutions. This is an individual-contributor role requiring comfort working with executive leaders, Chiefs of Staff, embedded operational teams, and EPD partners. The ideal candidate is scrappy, detail-oriented, and systems-minded — someone who can quickly build context, earn trust, and drive clarity in complex environments. <h2 class="p1">Responsibilities</h2> <ul> <li>Partner with Chiefs of Staff and embedded operational teams to support and strengthen company-wide operating rhythms</li> <li>Act as operational “glue” — identify inefficiencies, reduce duplication, and build scalable workflows, systems, and mechanisms that lower operational overhead while preserving rigor</li> <li>Uphold and reinforce the quality bar for executive-facing deliverables, including strategic plans, business reviews, board-ready materials, and in-quarter execution updates</li> <li>Distill complex processes and expectations into simple, concise guidance and resources accessible to all employees</li> <li>Enable Dropboxers at all levels to operate effectively within company frameworks through training, resources, and hands-on support</li> <li>Pilot and iterate on improvements to company-wide operating mechanisms, incorporating feedback and learning along the way</li> <li>Lead ad hoc projects in support of the CEO’s top priorities, owning work end-to-end from inception to delivery</li> <li>Represent the CEO’s vision and priorities in cross-functional contexts while building strong, trusted relationships with internal stakeholders</li> <li>Handle sensitive information with discretion and maintain composure while operating in a fast-moving, evolving environment</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>8+ years of experience in operations, program management, business operations, consulting, or similar roles in complex, cross-functional environments</li> <li>Demonstrated ability to thrive in ambiguity and independently define scope where it does not yet exist</li> <li>Proven experience building, improving, or scaling operational systems, processes, or program management frameworks</li> <li>Strong attention to detail paired with the judgment to know where rigor matters most</li> <li>Ability to move quickly, make sound judgment calls, and adapt in real time without sacrificing quality</li> <li>Excellent written and verbal communication skills, with experience synthesizing complex information into clear, executive-ready outputs, as well as creating simple, concise resources accessible to all employees</li> <li>High degree of ownership and independence; able to navigate ambiguity, influence without authority, and drive work to completion across organizational boundaries</li> <li>Scrappy and resourceful, with a willingness to roll up your sleeves while also thinking systemically</li> <li>Collaborative, team-first mindset with a strong desire to help the broader organization succeed</li> <li>Proven ability to remain calm, thoughtful, and effective in high-pressure or high-visibility situations</li> <li>High integrity and strong judgment when handling confidential or sensitive information</li> </ul> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$128,400&mdash;$173,700 CAD</div></div></div>

Company Operations Lead

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Senior Customer Success Analytics Analyst, you'll be a key partner to our global Customer Success and Digital CS teams, using data to improve how we engage, retain, and grow our customers at scale. You'll translate questions from Customer Success, Strategy, Marketing, and Product partners into clear analytical requirements. You'll explore customer engagement, adoption, and satisfaction data and turn findings into dashboards, reports, and recommendations that support better decisions across Digital CS programs, scaled engagements, and the broader customer lifecycle. Working closely with Customer Success Analytics teammates and cross-functional stakeholders, you'll build and maintain analytics foundations that power one-to-many engagements, digital touchpoints, and automation. You'll experiment with analytics and customer success tooling to increase speed to insight. You'll also advocate for data quality, consistency, and clear definitions as you shape how we measure and understand customer health and outcomes. <h2>What you'll do</h2> <ul> <li value="1">Partner with Digital Customer Success, Strategy, Marketing, Product, and other Go-To-Market teammates to translate questions about customer health, satisfaction, and engagement into clear analytical requirements.</li> <li value="2">Design and build dashboards and reports that provide a single source of truth for case management, digital engagement, adoption, retention, conversion, and customer satisfaction metrics.</li> <li value="3">Explore and analyze data from sources such as customer success platforms, GitLab University, Salesforce, marketing automation tools, and web and product analytics to uncover trends, risks, and opportunities to improve customer outcomes.</li> <li value="4">Craft well-structured, maintainable visualizations in business intelligence tools that follow internal standards and make it easy for customer-facing teams to monitor performance and take action.</li> <li value="5">Partner with operational and data teams to define requirements for customer success and engagement data models, shaping how data is collected, structured, and made available for analysis.</li> <li value="6">Analyze one-to-many engagements and digital touchpoints, including webinars, workshops, emails, and in-app messaging, to understand effectiveness and recommend data-driven optimizations.</li> <li value="7">Use segmentation, cohort analysis, and experimentation techniques, such as A/B testing, to inform scaled engagement strategies and forecast the impact of digital programs.</li> <li value="8">Serve as a subject matter expert in customer success analytics by sharing best practices, documenting logic and methodologies, and providing guidance to help partners and other analysts use data to make better decisions.</li> </ul> <h2>What you'll bring</h2> <ul> <li value="1">Experience in analytics roles focused on customer success and SaaS, including analyzing customer engagement, adoption, and health across the customer lifecycle.</li> <li value="2">Background combining data from multiple customer and go-to-market systems (for example, customer success platforms such as Gainsight, product analytics, CRM, and marketing automation) to create a unified view of customer behavior and outcomes.</li> <li value="3">Proficiency writing complex SQL queries with joins, aggregations, common table expressions, and conditional logic to support reporting and in-depth analysis.</li> <li value="4">Skill in designing and building business intelligence dashboards (such as in Tableau, Looker, or Power BI) that track customer success and digital engagement KPIs, and that are maintainable, scalable, and aligned to stakeholder needs.</li> <li value="5">Ability to translate complex customer success and digital engagement questions into clear analytical approaches, and to communicate findings and recommendations in a concise, accessible way to both technical and non-technical audiences.</li> <li value="6">Experience collaborating with cross-functional partners such as Digital Customer Success, Strategy, Marketing, Product, and Sales in a remote, distributed environment.</li> <li value="7">Attention to data quality, consistency, and performance, with a habit of documenting assumptions, logic, and edge cases clearly.</li> <li value="8">Openness to experimenting with new tools and methods, including generative AI and experimentation techniques, and to applying transferable skills from related analytics or data roles.</li> </ul> <h2>About the team</h2> The Revenue Analytics team sits within GitLab’s Revenue Strategy &amp; Operations organization and focuses on turning sales and go-to-market data into clear, actionable insights for leaders and frontline teams. You’ll join a distributed group that partners closely with Sales, Customer Success, Finance, and other Revenue Operations team members to understand pipeline health, quota performance, and broader go-to-market metrics, and to build the tools and reporting that support better decisions. The team works asynchronously across time zones, using GitLab and our data stack to collaborate on projects, share context, and maintain transparency. Current priorities include strengthening our sales analytics foundation, deepening our use of business intelligence tools like Tableau, and building repeatable analytics that help stakeholders quickly understand performance and identify opportunities to improve results.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$87,400&mdash;$187,200 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental lea

Senior Customer Success Analytics Analyst

In 1919, the Bauhaus school started with a simple idea: bring together curious people at the beginning of their careers and teach them how to shape the future through design. Many of its students went on to define entire disciplines. We think about our internship program the same way. At Mercury, we believe thoughtful design can transform an industry long shaped by complexity, friction, and indifference - marrying power and beauty, form and function, with intentionality, care, and taste. As we build a radically different kind of banking* experience for startups and scaling companies, design isn't an aesthetic layer added at the end. It's how our products are shaped, how decisions are made, and how customers experience us every day. We're still early in our journey, which is why we care deeply about bringing on curious, thoughtful interns who want to learn quickly and contribute meaningfully. You would be joining our design team of 40+ that thinks rigorously, designs elegantly, and never takes itself too seriously. *Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A, Members FDIC. About the Role We're looking for a few Product Design Interns to join our team for the summer. You'll be embedded within a product team alongside designers, engineers, and PMs, collaborating cross-functionally to take real features from ideation to execution. You'll own meaningful work that ships to thousands of businesses, with direct mentorship from a senior designer guiding you throughout. You'll gain hands-on experience across the full design process: understanding user needs, exploring concepts, prototyping interactions, and refining high-fidelity UI. At the end of the program, you'll present your work to the broader design org. This is a fully remote internship. We have offices in SF, NY, and Portland you’re welcome to join if you live locally. You'll collaborate async and in real-time with designers, engineers, and PMs across the company. What You'll Do <ul> <li>Contribute to a scoped design project, gaining exposure to research, ideation, and high-fidelity execution</li> <li>Participate in design critiques, team rituals, and cross-functional collaboration</li> <li>Conduct user research and usability testing to inform your design decisions</li> <li>Create wireframes, prototypes, and polished UI in Figma</li> <li>Contribute to and learn from Mercury's design system</li> <li>Present your work and learnings at the end of the program</li> </ul> What We're Looking For <ul> <li>Currently pursuing a degree in Product Design, Interaction Design, HCI, or a related field (graduating 2026 or 2027)</li> <li>A portfolio that demonstrates strong visual &amp; interaction design skills, clear product thinking, and attention to detail</li> <li>Proficiency with Figma and prototyping tools</li> <li>Curiosity about how financial products work and eagerness to learn a complex domain</li> <li>Strong communication skills, you can articulate design decisions clearly in writing and conversation</li> <li>Comfortable working independently in a remote environment while proactively asking for feedback and clarification when needed</li> </ul> Nice to Have <ul> <li>Experience with or interest in AI-powered design tools and prototyping</li> <li>Familiarity with design systems</li> <li>Previous internship or project experience in fintech, SaaS, or enterprise products</li> <li>Basic understanding of front-end technical constraints (Web/Native Mobile)</li> </ul> Internship Details <ul> <li>Duration: 10–12 weeks (Start date of June 8th preferred, but flexible if needed)</li> <li>Location: Remote in the US or Canada</li> <li>Hours: Full-time (40 hrs/week)</li> <li>Compensation:&nbsp;</li> <ul> <li>Candidates based in the US: $50/hr</li> <li>Candidates based in Canada: CAD 50/hr&nbsp;</li> </ul> </ul> Our internship program is intended for individuals enrolled in an academic program (undergraduate, graduate, etc.). Individuals interested but not enrolled in an academic program at this time are encouraged to apply to any of our full-time openings. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-DNI &nbsp;

Product Design Intern

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a motivated and detail-oriented Revenue Operations Accountant to join our Finance Team with big aspirations to deliver exceptional service to our organization and stakeholders. The Senior Revenue Operations Accountant will be responsible for overseeing the sales to payment process for our customers and ensuring the accuracy of incoming payments and accounts receivable from our district customers and donors. RESPONSIBILITIES <ul> <li>Partner with the Sales and Philanthropy teams to create, update, and manage customer invoices.</li> <li>Manage customer collections and serve as the primary point of contact for billing and payment inquiries.</li> <li>Collect, review, and record transaction-level cash activity from multiple sources, including bank accounts, Stripe, PayPal, and donation platforms, and post activity in the accounting system.</li> <li>Prepare and record cash-related accruals for processed transactions that have not yet been deposited.</li> <li>Maintain alignment between the CRM (Salesforce), accounting system (Intacct), and bank activity, and collaborate with the Sales and Philanthropy Teams to resolve discrepancies.</li> <li>Monitor payment processors and investigate and resolve processing, settlement, or reconciliation issues.</li> <li>Manage month-end close activities related to cash receipts and accounts receivable, including reconciliation to bank statements and CRM data.</li> <li>Prepare cash and receivables reports and audit support schedules (PBCs).</li> <li>Contribute to process documentation, cross-team support, and ad hoc finance projects as needed.</li> </ul> WHAT YOU BRING <ul> <li>More than 3 years of experience in managing the revenue data and Accounts Receivable</li> <li>Working knowledge of Excel functions and an ability to process large data sets in Excel&nbsp;</li> <li>Working experience in CRM, more than three years of working experience in overseeing the activities of multiple payment processors&nbsp;</li> <li>A roll-up-your-sleeves mindset as part of a small and mighty Finance Team</li> <li>Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li>Strong interpersonal and communication skills (both verbal and written)</li> <li>High level of ethics, integrity, transparency, and trustworthiness</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization</li> </ul> IT’S AN ADDED PLUS IF YOU HAVE… <ul> <li>Commute to our Mountain View office once a week</li> <li>More than 3 years of experience in managing the nonprofit revenue data</li> <li>Working experience in CRM (Salesforce), ERP (Sage Intacct), and various payment processors ( Stripe, PayPal, and GoFundMe Classy)&nbsp;</li> </ul> YOU’LL BE SUCCESSFUL IF... <ul> <li>You double and triple-check your work because you know that accurate data is crucial for the Finance Team to operate successfully.&nbsp;</li> <li>You are a self-starter. You work just as hard and meticulously by yourself as you do when someone is looking. You can “plan the work” and “work the plan.”</li> <li>You can manage tasks simultaneously because you keep things in order. You're timely, and you leave breadcrumbs so others can figure out how you got the job done.</li> <li>You are a team player and willing to help other teammates.</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority</li> <li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $92,150&nbsp;USD annually for candidates based in the United States and $104,862 - $117,969 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits. <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400;">Our team:&nbsp; <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3>OUR COMPANY VALUES</h3> Live &amp; breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our tea

Senior Revenue Operations Accountant

Why Thunderbird? MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird, our flagship open-source email and productivity platform empowering more than 20 million people around the world. While part of the Mozilla portfolio of companies, MZLA operates independently in both identity and organizational structure from the Mozilla Foundation and Mozilla Corporation. Everything we build at MZLA is open source, developed transparently and in collaboration with a global community of contributors. This open approach shapes not only our products but also how we work: collaboratively, inclusively, and with a shared commitment to building technology that puts users first. We believe privacy and productivity should coexist, and that people deserve powerful digital tools without surrendering control of their data. MZLA is a small but growing team of 50+ people distributed across seven countries. As we evolve Thunderbird from a single application into a suite of privacy-respecting productivity tools, we’re introducing new products and services that remain independent of big tech ecosystems. Our unique revenue model combines community donations that keep Thunderbird freely available with subscriptions for new cloud-based services, allowing us to grow and innovate while remaining independent and true to our values. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The Opportunity: The Staff Software Engineer, Mobile is a senior individual contributor who brings deep iOS expertise to the design, development, and evolution of Thunderbird’s iOS application. This role works on complex and ambiguous technical problems, leads significant mobile initiatives, and contributes to architectural decisions in collaboration with other senior engineers and engineering leadership. You’ll work closely with mobile engineers, product management, UX, and other partners to deliver high-quality iOS experiences that meet high standards for performance, reliability, accessibility, security, and maintainability. The ideal candidate demonstrates deep mobile expertise, collaboration with engineering leadership and peers, ownership of technical decisions, and the ability to influence, mentor, and guide the work of other engineers. You’ll play a critical role in delivering exceptional user experiences by translating strategy into action and ensuring technical decisions align with MZLA’s mission and the objectives of the Thunderbird Project. This is a full-time, remote position working with colleagues across multiple regions and time zones. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Tackle complex and ambiguous technical challenges in mobile development that require thoughtful design, planning, and coordination.</li> <li style="font-weight: 400;">Serve as a technical lead on major iOS initiatives, including feature development, architectural improvements, and targeted refactoring.</li> <li style="font-weight: 400;">Collaborate with senior engineers and engineering leadership on mobile technical direction and architectural decisions.</li> <li style="font-weight: 400;">Drive improvements to code quality by reducing technical debt and improving performance, stability, and build health.</li> <li style="font-weight: 400;">Partner closely with product and UX teams to ensure usability and accessibility are integral to iOS implementations.</li> <li style="font-weight: 400;">Write high-quality, testable, and maintainable iOS code, contributing to a consistent and reliable codebase.</li> <li style="font-weight: 400;">Mentor and support other engineers through code reviews, technical guidance, and knowledge sharing.</li> <li style="font-weight: 400;">Contribute to improving engineering practices and workflows, and stay current with iOS technologies and best practices.</li> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">10+ years of professional software development experience, including significant experience working on complex mobile applications at senior level.</li> <li style="font-weight: 400;">Deep experience with Swift and iOS frameworks required</li> <li style="font-weight: 400;">Expertise with mobile architectures, platform constraints, and application lifecycle management on iOS.</li> <li style="font-weight: 400;">Proven experience leading complex technical work and contributing to architectural decisions, with the ability to act as a technical lead and mentor supporting the growth of other engineers.</li> <li style="font-weight: 400;">Solid understanding of software engineering best practices, including system design, testing strategies, and release considerations for mobile applications, along with working knowledge of mobile security and privacy practices.</li> <li style="font-weight: 400;">Experience with communication and email protocols such as RSS, IMAP, POP, or Matrix, and familiarity with the IETF standards for CalDav or CardDav.</li> <li style="font-weight: 400;">Proficiency with Git and collaborative development workflows, including code review and CI systems.</li> <li style="font-weight: 400;">Excellent communication skills, documentation skills, and the ability to work with a multi-disciplinary, geographically distributed team, with a product-oriented mindset considering user impact and business context.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience contributing to or maintaining open-source projects.</li> <li style="font-weight: 400;">Familiarity with mobile release processes and app store requirements.</li> <li style="font-weight: 400;">Experience improving development processes, tooling, or workflows within a team.</li> <li style="font-weight: 400;">Experience with shared mobile components or cross-platform patterns is a plus.</li> </ul> Work Environment: You’ll work with our passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA Technologies Corporation.&nbsp; This is a remote position. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines. What you’ll get: We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: <ul> <li style="font-weight: 400;">Canada: $125,000 - $140,000 CAD</li> </ul> We may consider candidates with strong skills but less than the required experience. Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self. Work &amp; Career <ul> <li style="font-weight: 400;">Fully remote work &amp; schedule flexibility</li> <li style="font-weight: 400;">Latest Laptop&nbsp;</li> <li style="font-weight: 400;">Discretionary Annual Bonus Program</li> <li style="font-weight: 400;">Monthly Remote Work Stipend</li> <li style="font-weight: 400;">Annual Professional Development Stipend</li> <li style="font-weight: 400;">Access to Udemy Learning Platform</li> <li style="font-weight: 400;">Industry Conferences</li> <li style="font-weight: 400;">Company All Hands</li> </ul> Rest &amp; Play <ul> <li style="font-weight: 400;">24 days PTO per year (prorated)&nbsp;</li> <li style="font-weight: 400;">Your Birthday</li> <li style="font-weight: 400;">Year-end Company Shutdown</li> <li style="font-weight: 400;">9 Wellbeing Days</li> <li style="font-weight: 400;">Public Holidays

Staff Mobile Engineer, iOS

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description Tailscale is growing, and we’re looking for a detail-oriented and collaborative Staff Accountant to join our Finance &amp; Accounting team. In this role, you’ll oversee the full order-to-cash cycle — serving as the primary liaison with Sales to review and approve deals, ensuring they flow cleanly into billing, collections, and revenue recognition. You’ll also support broader accounting processes, contributing to monthly close, reconciliations, revenue recognition, and general financial reporting. This is an opportunity to play a pivotal role in building scalable financial operations, balancing the need for compliance and accuracy with the agility required in a fast-growing SaaS business. Key Responsibilities <ul> <li style="font-weight: 400;">Serve as the first point of contact from finance for Sales on deal structuring, order processing, and approvals.</li> <li style="font-weight: 400;">Review and approve transactions to ensure compliance with company policies, contractual guidelines, and revenue recognition standards.</li> <li style="font-weight: 400;">Maintain accurate deal setup in CRM, billing, and ERP systems to enable invoicing and revenue recognition.</li> <li style="font-weight: 400;">Support the month-end close process, including revenue recognition in accordance with ASC 606 and account reconciliations.</li> <li style="font-weight: 400;">Partner cross-functionally with Sales, Customer Success, and Legal to streamline workflows and reduce friction in the deal-to-cash process.</li> <li style="font-weight: 400;">Monitor accounts receivable, support collections efforts, and help resolve billing disputes.</li> <li style="font-weight: 400;">Assist with internal controls, process documentation, and audit support as needed.</li> <li style="font-weight: 400;">Identify and implement improvements to increase efficiency and accuracy across order-to-cash and accounting processes.</li> </ul> What We Are Looking For <ul> <li style="font-weight: 400;">3+ years of experience in Accounting, Deal Desk, or Order-to-Cash roles at SaaS high-growth startups</li> <li style="font-weight: 400;">Solid understanding of order-to-cash processes, SaaS billing models, and ASC 606 revenue recognition principles</li> <li style="font-weight: 400;">Experience with CRM (Salesforce), billing platforms (Stripe), and ERP systems</li> <li style="font-weight: 400;">Strong accounting foundation; CPA a plus</li> <li style="font-weight: 400;">Excellent organizational skills, with the ability to balance detail orientation and cross-functional collaboration</li> <li style="font-weight: 400;">Self-starter with an entrepreneurial mindset; comfortable working in a fast-paced, remote-first environment</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range">$75,040&mdash;$167,500 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Staff Accountant

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the engineering team to: <ul> <li>Develop the Tailscale product, contributing to both open-source client code and related backend services, with an emphasis on networking features and optimizations</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making</li> <li>Work with UX/UI designers and product managers to shape features that enhance networking capabilities</li> </ul> Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential. Key Responsibilities <ul> <li>Work as part of a team of engineers to design, build, test, and document core networking software components</li> <li>Develop and optimize product features in areas such as our control plane, relay infrastructure, and networking protocols</li> <li>Diagnose, troubleshoot, and resolve complex networking issues across different environments</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations</li> <li>Analyze and improve the efficiency, scalability, and stability of networking systems and resources</li> <li>Bring a security-first mindset to both design and implementation, ensuring robust and secure networking components</li> </ul> What We Are Looking For <ul> <li>Significant experience with networking software and diagnosing networking issues</li> <li>Deep understanding of networking concepts, including IP addressing, routing, NAT traversal, and VPN technologies</li> <li>Experience with distributed systems</li> <li>Experience with one or more SQL databases</li> <li>Experience with Go is a plus</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range">$242,540&mdash;$302,840 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Software Engineer, Networking

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We are looking for someone who wants to help scale a high growth startup and work cross-functionally across Sales, Marketing, Customer Experience, Operations, Product, and Engineering.&nbsp; As companies scale quickly, needs and gaps can emerge, and we are looking for a high-functioning individual to help anticipate and solve challenges that may arise as we scale. You would take on a variety of projects helping to seed and structure areas of growth before projects grow to be undertaken by new people or teams. Personal humility and willingness to “give up your Legos” as the company grows will be&nbsp; a core part of the role.&nbsp; As an early-stage and fully remote company, we are looking for motivated individuals who are comfortable working asynchronously, and thrive in ambiguity. Key Responsibilities While projects can vary as the company evolves, below are a few examples of areas that the role could entail: <ul> <li>Work with leadership to develop goals consistent with our strategic vision and track progress.</li> <li>Help design strategic board presentations and investor materials.</li> <li>Assist with crafting executive communication around all hands, offsites, external parties, etc.</li> <li>Help evaluate and reshape our pricing and packaging strategy. This may require gaining a deep understanding of new and existing product value, evaluating infrastructure costs, understanding and listening to customer feedback, and thinking about how to operationally simplify our business.</li> <li>Reduce duplication in our business systems and set up processes to streamline and merge systems.</li> <li>Help accelerate the use of AI tools at Tailscale.</li> <li>Simplify our procurement process and look for efficiencies.</li> <li>Help evaluate our international expansion strategy and help bring us into additional global markets. This can include examining our footprint globally and identifying regions that may be underserved and require more attention, as well as helping to coordinate efforts across functions to successfully expand into new markets.</li> <li>Help design, implement, and improve business processes and internal systems (example could be improving billing for the partnerships team).</li> <li>Own end-to-end special projects, from scoping to execution and measurement.</li> </ul> What We Are Looking For <ul> <li>2+ years of experience in Business or Strategy Operations at a high-growth tech company, consulting, investment banking, venture capital, private equity, etc.&nbsp;&nbsp;</li> <li>Excellent business and technical acumen and analytical skills</li> <li>Ability to manage effectively with ambiguity and manage multiple projects and stakeholders to prioritize and re-prioritize in a rapidly changing environment</li> <li>Strong situational adaptability in both written and verbal communication</li> <li>Excellent communication and stakeholder management skills, capable of conveying complex concepts in simple terms</li> <li>Strong partnership skills within the Operations organization as well as with cross-functional teams&nbsp;</li> <li>Highly analytical and comfortable with SQL, spreadsheets, basic modeling, and presentation making</li> <li>(Bonus) You have experience with SaaS business models, GTM motion, or product-led growth</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range">$134,000&mdash;$241,200 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Business Operations & Strategy

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We’re looking for a hands-on Analytics Engineer who thrives in fast-moving, high-complexity environments and enjoys bringing clarity to ambiguity. You’ll join a growing data team with many open, high-impact challenges across billing, finance, product, GTM, and business operations. You’re someone who asks thoughtful questions, goes deep to understand how things work, and loves transforming loosely defined user problems into scalable, reliable data solutions. You’re not afraid to challenge assumptions, rethink processes, or dive into complex systems. You help teams work better through clean models, automated workflows, and simple, trustworthy data. This role is ideal for someone with solid experience delivering production grade analytics engineering work who is excited to take on broader ownership and grow their scope over time as the team expands. Key Responsibilities <ul> <li>Partner with teams across Finance, Engineering, Sales, Product, Marketing, and Customer Success to uncover their workflows, challenges, and data needs.</li> <li>Design, build, and maintain scalable dbt models and data pipelines supporting financial reporting (ARR, billing, revenue recognition) as well as operational, product, and GTM analytics.</li> <li>Tackle ambiguous, high-complexity problems, untangling systems, manual processes, and unclear logic to produce clear, durable data solutions.</li> <li>Translate user challenges and incomplete requirements into structured data models, automated workflows, and end-to-end solutions.</li> <li>While building towards automation, understanding the user needs to process manual tasks.</li> <li>Own solutions from ingestion to transformation to data quality, documentation, and stakeholder enablement.</li> <li>Connect data and logic across domains, identifying how systems relate and surfacing opportunities to simplify, standardize, or automate.</li> <li>Advocate for high standards in data quality, clarity, documentation, and maintainability.</li> </ul> What We Are Looking For <ul> <li>You have delivered production data models and pipelines that power real business decisions.</li> <li>You operate autonomously and make thoughtful tradeoffs in a fast-paced environment.</li> <li>You’re skilled in SQL and modern data modeling, and you write clean, maintainable, well-organized code.</li> <li>A track record of converting manual, ad hoc workflows into automated, durable pipelines or self-service solutions.</li> <li>You can take a vague problem, ask the right questions, and turn it into a clear technical plan and high-quality solution.</li> <li>You work well with both technical and non-technical partners, helping teams clarify their needs, understand tradeoffs, and driving alignment.</li> <li>You’re a generalist who enjoys learning new domains and solving a wide range of challenges from Finance to Product to GTM.</li> <li>You are curious, resourceful, and comfortable challenging assumptions thoughtfully and advocating for approaches that improve scalability and data quality.</li> <li>You enjoy untangling complexity and turning chaos into clarity.</li> <li>You care about building simple, transparent, robust data foundations.</li> <li>You think in terms of systems and scalability, not one-off fixes, and are able to weigh in trade-offs and build systems to solve problems as needed.</li> <li>You’re motivated by helping teams work more effectively through data.</li> <li>You’re team-oriented, collaborative, and communicate with clarity.</li> <li>You’re excited to grow your impact and take on increasing ownership as the team expands.</li> </ul> Nice to Have <ul> <li>Experience in a high-growth product-led SaaS company</li> <li>Familiarity with billing systems, revenue recognition, GAAP accounting, or financial operations</li> <li>Experience partnering with Finance and accounting during month-end/quarter-end cycles</li> <li>Exposure to Stripe, Salesforce, Looker, or other financial and GTM systems</li> </ul> Our Tech Stack Snowflake, dbt, Fivetran, Hightouch, Looker, Prefect, Stripe, Orb, Salesforce As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Ranges</div><div class="pay-range">$182,240&mdash;$227,800 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Analytics Engineer, Data

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: <ul> <li>Prospect into large Fortune 1000 companies while running an efficient sales process</li> <li>Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts</li> <li>Develop a deep comprehension of customer's business</li> <li>Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI</li> <li>Handle existing customer expectations while expanding reach and depth into assigned territory</li> <li>Demonstrate resourcefulness when faced with challenges that defy easy solution</li> <li>Have intuitive sense of necessary steps to close business and gain customer validation</li> <li>Identify robust set of business drivers behind all opportunities</li> <li>Ensure high forecasting accuracy and consistency</li> </ul> Who You Are:&nbsp; <ul> <li>Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)</li> <li>Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+</li> <li>Able to demonstrate methodology to prospect and build pipeline on your own</li> <li>Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)</li> <li>Experienced in selling into large Fortune 1000 companies with the ability to win new logos</li> <li>Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs</li> </ul> Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth:&nbsp; <ul> <li>High income earning opportunities based on self performance</li> <li>New hire stock equity (RSU) and employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing&nbsp;</li> <li>Sales training in MEDDIC and Command of the Message&nbsp;</li> <li>Intra-departmental mentor and buddy program for in-house networking&nbsp;</li> <li>An inclusive company culture, opportunity to join our Community Guilds</li> <li>Generous and competitive medical benefits package</li> <li>Retirement savings match</li> <li>Pet adoption and insurance program</li> </ul> Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote<div class="content-conclusion"><hr> About Datadog:&nbsp; Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a> <hr> Equal Opportunity at Datadog: Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference.&nbsp; Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications.&nbsp; Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s&nbsp;<a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</div>

Strategic Account Executive

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>OVERVIEW</h2> Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is essential, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need. &nbsp; The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale opportunities that will forever change the way people feed themselves and their loved ones. We’re a four sided marketplace and design for the needs of Consumer, Shoppers, Retailers, and Advertisers. &nbsp; Within the Instacart Design org, we have exciting roles that will drive meaningful business impact through thoughtful strategy, experimentation, and high-quality execution. We design the end-to-end journeys that help customers discover, understand, and feel the undeniable value of Instacart, putting empathy for both prospective and existing members at the center of every decision. Our team blends product thinking, brand-forward storytelling, and behavioral insight to create cohesive, high-performing growth experiences. We pride ourselves on a culture of experimentation, accountability, and craft, continuously evolving how we design for conversion, retention, and long-term customer value. &nbsp; We’re hiring for a Staff Experience&nbsp; Designer to join the Meals and Health pod and lead briefs that cross multiple touchpoints along our end to end online grocery experience in app. You’ll obsess user, cultural and industry shifts in the Meals and Health spaces and inspire new features that come with strong value propositions that can be uniquely owned by the Intacart brand experience and online grocery ecosystem. This role will need to work very closely with teams across the end to end shopping experience as well as new modalities that help deliver experiences through AI and agentic based conversational interfaces. This is a high-impact, highly collaborative role partnering closely with Product, Engineering, Marketing, Brand, Data Science, and Research to drive measurable business outcomes while strengthening customer trust, affinity for the brand and long-term loyalty.&nbsp; &nbsp; <h1>About The Job</h1> Daily Rhythms and Samples of Work <ul> <li>Drive and lead experiences with the Health &amp; Meals experience pods to drive highly personalized experiences that integrate meal planning, nutrition, allergy management, and family dynamics into the core grocery journey—creating new layers of value for households with specific needs and goals.</li> <li>Lead end-to-end experience design briefs that bring value to our meals and health affordances across all surfaces and modalities, eg., agentic interfaces.</li> <li>Define and own experience frameworks that map key journeys (first 3 orders, building repeat patterns, meal planning, nutrition and health goals, subscription adoption) and clearly articulate the beats, rhythms, and jobs to be done at each step.</li> <li>Codify experiential principles—functional and emotional—to guide what users should understand, decide, and feel across flows, and translate those principles into patterns, content hierarchies, and interaction rules that can scale across teams.</li> <li>Use AI-assisted prototyping and concept development as a core part of your practice—providing strong art direction, references, and experiential intent to generate flows and concepts that align with Instacart’s design system, brand positioning, and evolving interaction patterns.</li> <li>Shape content, hierarchy, and information architecture across surfaces: define how information is structured, named, and prioritized so that users have clear comprehension at every step while the business and partners get the right visibility where it matters.</li> <li>Design for visual clarity, pacing, and density—establishing patterns, grids, and rules that govern how modules, carousels, and key placements work (e.g., above vs. below the fold/break) to balance user needs, business objectives, and partner value.</li> <li>Work with Research (and sometimes lead or plan research yourself) to uncover insights about meals, nutrition, health goals, and lifecycle behaviors, then translate those insights into concrete journey maps, flows, and experiential principles.</li> <li>Craft narratives, naming, and value propositions for experiences and features—creating artifacts (strategy docs, flows, storyboards, internal decks) that help teams socialize ideas internally and, when needed, inform external positioning for customers.</li> <li>Raise the bar for experience-led thinking across the pod(s)—mentoring partners on how to think in journeys and emotions, not just screens, and advocating for cohesive, principle-driven experiences that feel uniquely Instacart.</li> </ul> &nbsp; <h1>About You</h1> Minimum Qualifications <ul> <li>15+ years of experience designing consumer-facing digital products and experiences across web and mobile, with a portfolio that highlights complex, multi-step journeys and end-to-end flows including marketing channels like social, crm, and campaigns.</li> <li>Strong track record of projects that demonstrate a fluency and depth in at least two design languages :&nbsp; content design, UX/product design, visual design, design strategy, design research —and demonstrable fluency collaborating across the others.</li> <li>Driven by continuity, consistency, cohesion, comprehension and brand differentiation with an exceptional eye towards design system detail.</li> <li>Proven ability to partner with product and business leaders as you direct multiple design disciplines through clear briefs, concept iteration, testing, executive reviews and feature launches.</li> <li>An overwhelming fascination with human behaviors, pop, food, social and shopping culture, communication, visualization, design systems, language, content hierarchy, and the evolving models of producing world class design products for our future conditions.&nbsp;</li> <li>Exceptional communications skills with clear strengths in structured strategic storytelling, context setting, visually compelling and polished&nbsp; presentations that inspire, and clear decisions making frameworks/concepts that accelerate agreements to move forward.&nbsp;</li> <li>Case studies of brand-centric product design work that is driven by user insights, data science, strategic frameworks, and metrics of impact to the business.</li> <li>Track record of navigating ambiguity and multi-stakeholder environments, creating structure from loosely defined opportunity areas and guiding teams toward alignment.</li> <li>Fluency in google slides and figma is a must with desire for additional design or generative tools including but not limited to: Claude Code, Loveable, Cursor, and ChatGPT. </li> </ul> Preferred Qualifications <ul> <li>Experience designing for marketplaces, e-commerce, grocery, CPG, or membership/subscription products, especially where lifecycle, growth, or repeat behavior is critical.</li> <li>Experience shaping onboarding, activation, and retention journeys, including first-order and early repeat experiences that build habits, loyalty, and personalization over time.</li> <li>Familiarity with domains like meal planning, nutrition, health goals, and allergy/restriction management, personalization and how they intersect with household grocery behavior.</li> <li>Experience designing high-visibility surfaces such as home, personalized feeds, and merchandising placements—including how to manage density, stacking, carousels, and above-the-fold/break strategies for maximum clarity and impact.</li> <li>Experience working within and evolving large-scale design systems, ensuring AI- and human-produced flows align to system constraints while allowing room for innovation.</li> <li>Comfort working with distributed, cross-functional teams across time zones, and influencing outcomes on multi-team initiatives

Staff Experience Designer - Meals and Health

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview Instacart seeks an exceptional Senior Solution Architect to own technical design and solutioning responsibilities with our enterprise-scale Retail partners. As a Solution Architect at Instacart, you'll enjoy an exceptionally exciting career in a fast-paced environment, developing strategic relationships with enterprise-scale partners while navigating complex system integrations. You'll thrive on daily opportunities to generate creative solution designs that bridge business needs with technical possibilities. In this pivotal role, you'll serve as the primary technical liaison between Instacart's Product &amp; Engineering teams, while partnering closely with a diverse array of technology and business stakeholders both internally and externally. Joining our Solution Architecture team offers a unique opportunity to solve complex challenges at the intersection of retail technology, logistics, and consumer experience as Instacart expands its offering into rapidly growing new markets. You'll work with a collaborative team of technical experts who are passionate about creating scalable solutions that drive business growth. &nbsp; About the Job&nbsp; <ul> <li>End-to-End Solution Design: Own comprehensive solution architecture from conception to implementation, identifying system &amp; business needs, generating innovative proposals, and driving execution through to successful launch</li> <li>Stakeholder Collaboration: Build and nurture relationships with both technical and business stakeholders at Enterprise Retail Partners, communicating complex technical concepts in clear, actionable terms for various audiences</li> <li>Cross-Functional Leadership: Partner and coordinate with multiple internal Instacart teams, ensuring alignment between Product, Design, and Engineering to drive project success</li> <li>Technical Expertise: Serve as the technical authority on Instacart's scalable platform and external-facing APIs, ensuring integration excellence and architectural integrity</li> <li>Operational Excellence: Develop tools, processes, and documentation with intent to scale partnerships and continuously improve solution deliveryIntegration</li> <li>Mastery: Design and implement seamless integration strategies between Instacart's systems and partner technologies, ensuring interoperability and performance</li> <li>Problem Solving: Analyze complex technical challenges and business requirements to design elegant, scalable solutions that address current needs while supporting future growth</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>Bachelor's degree in Computer Science, Computer Engineering or equivalent technical field</li> <li>Proven track record (5+ years) as a Solution Architect or Software Engineer working on complex system integrations</li> <li>Strong sense of ownership and ability to drive results in ambiguous environments</li> <li>Experience with code/scripting/automation or data engineering (primarily SQL) with hands-on technical capabilities</li> <li>Excellent communication skills with demonstrated ability to translate technical concepts to non-technical audiences</li> <li>Strong collaboration skills, particularly in partnering with Technical Project Managers</li> <li>Experience designing and implementing API and integration solutions at scale</li> <li>Experience in client-facing or consulting roles working with enterprise customers</li> <li>Track record of solving complex business challenges with external partners</li> </ul> Preferred Qualifications <ul> <li>Experience with retail technology systems and e-commerce platforms</li> <li>Knowledge of cloud platforms (AWS, Azure, GCP) and modern software engineering practices</li> <li>Background in working with stakeholders at various levels, with an ability to align business needs to practical, impactful solutions</li> <li>Deep understanding of integration technologies (API Gateway, ESB, middleware, etc.)</li> <li>Expert experience in rest API development and debugging</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$154,000&mdash;$162,500 CAD</div></div></div>

Senior Solution Architect

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview We are currently seeking a Senior Software Engineer to join our Self-Serve team.&nbsp; The role will be focused within the Experimentation Platform side, where you will be responsible for extending and maintaining our internal A/B testing and metrics platforms which informs our product development process. You will work closely with data scientists and engineers to implement new experimentation methodologies, and also work on tooling to help other cross-functional teams make better data-driven decisions. The mission of the Instacart Self Serve team is to improve the productivity of data practitioners through easy-to-use, self-serve tools. This includes our Experimentation Platform, Portal, Data Alerting System, dbt + Airflow, Semantic Layer, and data quality. &nbsp; About the Job&nbsp; <ul> <li>You will be part of a small team, with a large amount of ownership and surface area given that the tooling is used by the entire company.</li> <li>You will have the freedom to suggest and drive new initiatives.</li> <li>You are expected to mentor other team members and be a champion of engineering excellence.</li> <li>You will work closely with other teams to understand their main pain points around data and translate them into self-serve and reliable solutions.</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>Self-motivation and an enjoyment for a startup environment</li> <li>A strong sense of ownership</li> <li>Strong knowledge of common data infra technologies (Python, Airflow, Snowflake, dbt) in a production environment</li> <li>An ability to balance a sense of urgency with shipping high quality and pragmatic solutions</li> <li>Experience working with a large codebase on a cross functional team.</li> <li>Strong knowledge of SQLStrong knowledge of React 5+ years of working experience in a similar field/environment</li> </ul> Preferred Qualifications <ul> <li>Bachelor’s degree in Computer Science, computer engineering, electrical engineering OR equivalent work experience</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$168,000&mdash;$177,500 CAD</div></div></div>

Senior Software Engineer, Self Serve - Experimentation 

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h3>&nbsp;</h3> <h3>Overview</h3> The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives. You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our pillars: Off‑platform, Data collaboration (cleanrooms), Ads Taxonomy, Platform, and New Initiatives (AI). You will mentor L4/L5 engineers, act as an IC tech lead (no direct reports), and help define a future on‑call model and SLOs. <h3>&nbsp;</h3> <h3>About the Job</h3> <ul> <li>Technical leadership and roadmap</li> <ul> <li>Lead architecture for reusable, scalable systems across off‑platform workflows, cleanrooms, taxonomy automation, and the Ads Data Solutions Platform.</li> <li>Evolve core abstractions, testing, CI/CD, observability, and cost efficiency; proactively drive modernization.</li> <li>Propose and drive initiatives on behalf of engineering management; align stakeholders and manage dependencies.</li> </ul> </ul> <ul> <li>Pillar execution</li> <ul> <li>Off‑platform: expand and harden integrations with external advertising platforms; design privacy-forward activation and identity workflows; reduce reliance on third-party intermediaries; and build measurement ingestion pipelines for performance signals such as reach, frequency, and conversions.</li> <li>Data collaboration (cleanrooms): extend our cleanroom orchestration and governance tooling (multi-cleanroom support, policy enforcement), develop reusable query templates and partner configurations, optimize pipelines for cost and performance, and scale secure data collaboration deployment and management.</li> <li>Ads Taxonomy: lead intake automation (UI + backend) and release workflow improvements to reduce manual effort and cycle time.</li> <li>Platform: assist with platform modernization and developer tooling improvements; contribute to an on‑call/SLO strategy as we mature operations.</li> </ul> <li>AI‑first engineering</li> <ul> <li>Use AI‑assisted tools daily for design, coding, tests, and docs; define team prompt patterns and workflows; identify AI opportunities in internal tools and ops.</li> </ul> <li>Product quality, privacy, and security</li> <ul> <li>Translate ambiguous requirements into pragmatic phases (POC, pilot, production) with clear SLAs/SLOs.</li> <li>Champion security‑by‑design, data governance, and privacy compliance (e.g., GDPR/CCPA) across pipelines.</li> </ul> </ul> <ul> <li>Mentorship and collaboration</li> <ul> <li>Mentor engineers up to L5; set code quality and review standards.</li> <li>Build cross‑team partnerships (Ads Manager, Measurement Science, Data Platform, Privacy/Legal, and external platforms).</li> </ul> </ul> <h3>&nbsp;</h3> <h3>About You</h3> Minimum Qualifications <ul> <li>Proven senior‑level impact</li> <ul> <li>8+ years of software engineering experience (typically 10+ for this level) delivering and operating large‑scale backend/data systems; led cross‑team projects and architectural decisions.</li> </ul> <li>Backend and data engineering</li> <ul> <li>Strong in Python and one of Ruby or Go; services/APIs (REST/gRPC); integrations with third‑party APIs (e.g., Meta, Google, The Trade Desk).</li> <li>Data pipelines with DBT and Airflow; Spark/Databricks; advanced SQL and performance tuning.</li> <li>Snowflake and AWS experience; cost‑aware design; workflow orchestration (e.g., Temporal) and event‑driven patterns.</li> </ul> <li>Ads/cleanrooms/privacy</li> <ul> <li>Experience with ad‑tech/programmatic and measurement integrations; cleanrooms (Snowflake DCR, shares/listings); identity/matching (UID2, RampID) and deconfliction.</li> <li>Working knowledge of privacy and compliance practices (GDPR/CCPA) in data workflows.</li> </ul> <li>Platform excellence</li> <ul> <li>CI/CD, containers, test strategy; observability (metrics/logs/tracing) with tools like Datadog; incident readiness and SLO thinking.</li> </ul> <li>AI fluency (must‑have)</li> <ul> <li>Demonstrated, recent hands-on use of AI‑assisted development tools (e.g., GitHub Copilot, Cursor, OpenAI‑based assistants) to improve speed and quality.</li> <li>Experience defining reusable prompts/workflows for team use and contributing to AI‑enabled internal tools or automation.</li> <li>Ability to evaluate when to apply AI vs. deterministic systems; familiarity with evaluation, guardrails, and security/privacy implications in AI usage.</li> </ul> <li>Collaboration and communication</li> <ul> <li>Clear technical writing; stakeholder management; ability to drive consensus and unblock execution.</li> </ul> </ul> Preferred Qualifications <ul> <li>Direct experience with UID2/TTD integrations, Roku/Pubmatic/NBCU, or Meta Advanced Analytics/Google ADH pipelines.</li> <li>Catalog/taxonomy, entity lineage, or custom hierarchy systems.</li> <li>Snowflake governance patterns, partner data collaboration at scale.</li> <li>Vendor/partner management and external API certification programs.</li> <li>Building AI‑powered internal tools (e.g., Slackbots, data assistants).</li> </ul> Why this role is a great opportunity.... <ul> <li>Lead foundational, high‑visibility initiatives and translate them into measurable impact on revenue, efficiency, and partner adoption.</li> <li>Co‑own the technical roadmap with scope to define abstractions, standards, and AI‑first workflows across multiple pillars.</li> <li>Ship impactful features end‑to‑end: direct UID2 activation, Share Manager extensions, taxonomy intake automation, and platform modernization.</li> <li>Collaborate with strong cross‑functional partners and enjoy occasional trips to our Toronto office to connect with the broader engineering community.</li> <li>Help define our future on‑call model and operational excellence standards as we scale.</li> </ul> &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$196,000&mdash;$207,000 CAD</div></div></div>

Senior Software Engineer II, Ads Data Solutions Engineering

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> This role challenges traditional approaches to digital shopping by improving backend systems that power a seamless user journey. You will lead efforts to enhance content discoverability and purchase processes, helping to perfect the interaction between user desires and our vast product offerings. The Senior Software Engineer will focus on enhancing the user experience by developing robust backend architectures that support advanced recommendation and personalization systems. In close collaboration with ML engineers, product teams, and data scientists, you will lead the innovation of our backend services, enabling sophisticated, data-driven features that adapt to our customers' shopping behaviors. The Core Experience teams are dedicated to creating engaging and straightforward shopping experiences. You will be part of a team that is at the heart of product innovation, focusing on everything from the user interfaces to the underlying systems that support our web and mobile platforms. Our team’s work is guided by a data-driven methodology that ensures decisions are aligned with consumer needs, helping us move swiftly and efficiently in our development processes. <h2>About the Job</h2> Responsibilities: <ul> <li>Design, build, and maintain high-quality backend applications.</li> <li>Lead the development of our backend system's roadmap, prioritizing scalability and reliability.</li> <li>Innovate and think creatively to develop new features that enhance our customer's shopping experiences.</li> <li>Own and lead major components of our product, ensuring they meet both internal standards and external expectations.</li> <li>Collaborate across teams to foster a unified approach to product development, facilitating consensus and driving effective outcomes.</li> <li>Responsible for the strategic planning and execution of projects you oversee, from inception to deployment and maintenance.</li> </ul> <h2>About You</h2> Minimum Qualifications <ul> <li>5+ years of backend development experience, with a strong record of project delivery.</li> <li>Proficiency in backend languages, such as Ruby or Go.</li> <li>A solid foundation in unit testing and problem-solving.</li> <li>Exceptional communication skills and the ability to lead and collaborate with diverse teams.</li> <li>Holds a Bachelor's or Master’s degree in Computer Science, Software Engineering, or equivalent experience.</li> </ul> Preferred Qualifications <ul> <li>Effectively lead a cross-functional team, demonstrating strong teamwork skills, and capable of clearly communicating ideas and fostering alignment across different departments.</li> <li>Experience in building scalable solutions and architecture.</li> <li>Familiarity with ML model development and iteration.</li> <li>Thorough knowledge of developing applications using GraphQL.</li> <li>Skilled in the use of monitoring and observability tools like Datadog.</li> <li>Extensive experience with database management, particularly PostgreSQL and AWS OpenSearch.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$168,000&mdash;$177,500 CAD</div></div></div>

Senior Software Engineer, Core Experience

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview Are you ready to take your development skills to the next level? We’re looking for a Senior Software Engineer to join our Ads team. You’ll play a critical role in the evolution of our Ads suite and help build world-class reporting solutions across various platforms, ensuring that advertisers and retailers receive timely, accurate, and actionable data insights. By working closely with Product Designers, Product Managers, Data Scientists, Machine Learning Engineers, and other cross-functional partners, you’ll contribute to the advancement of our Ads suite and guarantee a seamless flow of data to our users. The Instacart Ads team is at the forefront of refining our Ads products and supporting infrastructure, so your work will directly enhance our capability to process petabyte-scale data and deliver reports essential for billing, strategic decision-making, and partner management. Our products are used by millions of people every year. To meet–and exceed–expectations we are rapidly improving and modernizing our ads platform, helping raise the quality bar for our products across the entire organization. Sound exciting? Keep reading. The Ads team is a diverse group of spirited and highly-dedicated engineers focused on crafting and delivering comprehensive reporting solutions to our advertisers and retailers. Our team thrives on dynamic challenges, and we take pride in developing and maintaining scalable and fault-tolerant metrics delivery systems. We've embraced a culture of open and candid collaboration where everyone's views matter, allowing us to continuously innovate and make substantial impact to the digital advertising industry through our work. Our tech stack includes but is not limited to Rails, Go, DBT, Airflow, Scala, Apache Spark, Databricks, Delta Lake, Snowflake, Python and Terraform. We believe in constantly learning, growing and adopting the most efficient practices that enable us to deliver quality data services to our stakeholders. If you're a detective at heart, love solving complex problems, and are passionate about the intersection of data and technology, you'll fit right in! &nbsp; Overview of the Ads teams that are currently hiring:&nbsp; <ul> <li>Ads Measurement &amp; Data: Our cutting-edge data team is responsible for building scalable, reliable, and maintainable ETLs and its underlying architecture and platform. We directly support critical internal and external systems and metrics such as billing, attribution, spam detection, etc. Our non-functional requirements are achieved through streaming and batch processing using Scala-Spark, Airflow, DBT, Python, and Go. If you're interested in working cross-functionally with several key stakeholders, helping shape our data strategy, building distributed systems, and solving complex data architecture challenges in a fast-paced, high-impact environment, this could be the opportunity for you!</li> </ul> &nbsp; <ul> <li>Advertiser Optimization:&nbsp;We power Instacart’s advertising business by creating innovative solutions that maximize ad performance and deliver measurable value to our partners. Through advanced algorithms, machine learning, and a robust data ecosystem, the team helps advertisers achieve their goals while driving Instacart’s revenue growth. By fostering a cycle of success for advertisers, they play a pivotal role in the company’s overall business success.</li> </ul> &nbsp; About the Job We believe that high-quality data is essential for any business organization, as such we are looking for a strong software engineer excited to raise our efficiency, quality and scalability bar. You will be able to have extensive ownership and the ability to help set best practices and contribute to product and infrastructure features.&nbsp; As a craft leader, you'll be responsible for contributing to the vision, strategy and development of our multi-platform reporting system that is efficient, scalable, and meets diverse user needs. You will advocate for data quality, correctness, scalability and latency standards to ensure consistency in how we enable data-driven decisions and features across the organization.&nbsp; You will also be proactive in spearheading new initiatives, coding and documenting components, writing and reviewing system design documents and partnering with other teams and functions to gather and understand our customer's requirements. You will think and plan strategically for short and long term initiatives to continue shaping our platform and products. &nbsp; About You Minimum Qualifications <ul> <li>Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, or equivalent proven industry experience (4+ years).</li> <li>5+ years of experience in software engineering.</li> <li>Comprehensive understanding of distributed systems, proven experience with data processing technologies such as DBT and Airflow and common web frameworks such as Rails.</li> <li>Highly proficient with SQL, capable of writing and reviewing complex queries for data analysis and debugging.</li> <li>You can design for scale with the entire system in mind.</li> <li>Solid communicator, comfortable seeking and receiving feedback.</li> <li>Strong analytical and debugging skills.</li> <li>Strong sense of ownership working with a large codebase and diverse suite of products.</li> <li>A collaborative mindset to be able to partner with engineers, designers and PM's from multiple teams to co-create impactful solutions while supporting system contributions.</li> <li>Strong organizational skills with the ability to communicate and present ideas clearly and influence key stakeholders at the manager, director, and VP level.</li> </ul> Preferred Qualifications <ul> <li>Prior work experience in the digital advertising industry.</li> <li>Experience with big data technologies such as Spark, Hadoop, Flink, Hive or Kafka, and with both streaming and batching data pipelines.</li> <li>Proven experience with distributed system design.</li> <li>Strong general programming and algorithm skills.</li> <li>Strong attention to detail and accuracy in the implementation, keen eye for edge cases and code reviews.&nbsp;</li> <li>Data driven mindset.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$168,000&mdash;$177,500 CAD</div></div></div>

Senior Software Engineer, Ads

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview The Search &amp; Personalization ML team is Instacart’s engine for multi-task, multi-objective ranking—unifying search, discovery, ads, and merchandising into a single value-aware platform. The team’s scope includes item and carousel ranking across Search and all Discovery surfaces. Partnering with world-class engineers, scientists, and PMs, we build the ranking backbone that powers every pixel of the shopping journey, optimizing not just for clicks, but for long term incremental GTV, basket lift, and retention over the long run. What We’re Building <ul> <li>Foundational Ranking Backbone Models: Multi-task/multi-objective models (shared encoders + task heads) that jointly learn relevance, conversion, margin contribution, churn risk, and ad quality, enabling consistent decisions across search and discovery.</li> <li>Value-Aware Optimization: Uplift and long-horizon value models that steer decisions toward incrementality and LTV, with calibrated constraints on quality, diversity, fairness, and spend pacing—plus guardrails for safe exploration.</li> <li>LLM-Enhanced Retrieval &amp; Features: Using LLMs to enrich query and item semantics for long-tail recall, generate features for cold-starts, and feed the ranker with reasoning-rich context, while remaining the source of truth for final ordering.</li> </ul> Our commitment to AI innovation is reflected in our recent publications and research contributions to the field. &nbsp; About the Job <ul> <li>Architect the ranking backbone that unifies query understanding, personalization, multi-objective ranking, ads, and merchandising into a single adaptive platform.</li> <li>Design long-horizon objective functions (e.g., incrementality, LTV, habit formation) and build uplift/causal value models that move beyond short-term engagement.</li> <li>Develop production-grade Multi-Task Learning (e.g., shared encoders, MMOE/PLE task heads) to jointly learn relevance, propensity, margin, and churn risk—ensuring calibration, constraints, and explainability.</li> <li>Own the inference layer: goal-aware re-rankers, diversity and quality constraints, safe exploration, and millisecond-class latency optimization.</li> <li>Advance evaluation practices: online experiments, long-horizon cohort metrics, counterfactual evaluations, and attribution pipelines for tracking incremental GTV and retention.</li> <li>Partner across ads, infrastructure, product, and design teams to translate business goals into ranking policies and measurable ROI.</li> <li>Mentor ML engineers to build expertise in ranking, causal inference, and scalable serving systems.</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>5+ years applying ML at scale (3+ years in technical leadership), with a proven track record improving ranking or recommendation systems in production.</li> <li>Demonstrated success in applying multi-objective or constrained optimization to balance relevance, revenue, margin, and user experience; experience with online testing and attribution beyond CTR.</li> <li>Strong coding (Python) and data fluency (SQL/Pandas), with expertise in classic ML techniques (e.g., XGBoost) and deep learning frameworks (TensorFlow/PyTorch).</li> <li>Excellent analytical skills and strong cross-functional communication abilities.</li> </ul> Preferred Qualifications <ul> <li>Expertise in multi-task learning architectures (e.g., MMOE/PLE, shared encoders), calibration, counterfactual evaluation, uplift/causal modeling, and/or contextual bandits for exploration.</li> <li>Experience building low-latency ranking services, including feature stores, caching, vector + lexical retrieval, re-ranking, and A/B testing infrastructure, with expertise in constraint-aware inference.</li> <li>Hands-on experience with LLMs as feature/recall enhancers (e.g., embeddings, adapter tuning) while maintaining clarity on when the ranker should arbitrate.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$206,000&mdash;$218,000 CAD</div></div></div>

Senior Machine Learning Engineer II, Search & Personalization

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview AI Special Projects is a newly formed, agile team driving the next wave of innovation at Instacart. The team’s charter is to reimagine our core consumer experience with AI. We are tackling some of the company’s biggest growth bets, including generative recommendation systems, hyper-personalized marketing content, and unique customer experiences such as personalized meals. Additionally, we are paving the way for AI-native development across the company by driving advancements in event-driven architectures and other paradigms that will impact a broad range of applications. We build with a modern, AI-native Python stack with minimal legacy tech debt. This empowers us to move quickly, experiment, and focus on pursuing the highest-impact opportunities. As a technical lead on the team, you'll play a pivotal role in shaping the future of Instacart's AI platform offerings. This role provides the opportunity to elevate AI at Instacart by applying advanced industry architectures, innovating upon them, and deploying them to improve experiences for our customers and retailers. From Day 1, you will arrive as a leader on the team with significant scope and influence. This includes contributing through your product mindset, technical vision, strong execution, and mentorship. If a culture of bottom-up innovation and deep ownership resonates with you, we’re excited to meet you! &nbsp; About the Job In this role, you will: <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Build the team vision: Partner with cross-functional leaders to define key business challenges and design AI-first solutions that unlock substantial value for customers and stakeholders.</li> <li class="isc-v0v4r7">Drive hands-on execution: Lead the development of personalized content and recommendation systems by leveraging a mix of generative and traditional machine learning architectures to drive core business outcomes.</li> <li class="isc-v0v4r7">Deploy AI systems at scale: Drive end-to-end software development, including building ML services, agentic workflows, managing experiment lifecycles, and deploying production-ready AI solutions at scale.</li> <li class="isc-v0v4r7">Innovate: Stay at the cutting edge of AI innovation by conducting literature reviews and exploring novel paradigms in recommendation systems (RecSys). Identify opportunities for customization and apply these advancements to meet Instacart’s unique needs.</li> <li class="isc-v0v4r7">Elevate the team: Mentor and guide junior team members, fostering learning, engagement, and technical growth within the team.</li> </ul> &nbsp; About You Minimum Qualifications: <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Expertise in Generative AI technologies, including prompt engineering, model fine-tuning, and familiarity with emerging AI trends and AIQA processes.</li> <li class="isc-v0v4r7">Strong background in traditional machine learning and deep learning fundamentals, with hands-on experience building efficient models using frameworks like PyTorch or TensorFlow.</li> <li class="isc-v0v4r7">Professional software development skills, including building data pipelines (SQL/Spark), managing CI/CD workflows, and deploying models into production environments.</li> <li class="isc-v0v4r7">Product-focused mindset with a bias for action and proven ability to define and solve complex business problems through cross-functional collaboration.</li> <li class="isc-v0v4r7">Exceptional communication skills, with the ability to influence stakeholders and translate technical insights into actionable business strategies.</li> <li class="isc-v0v4r7">An innovation-driven mindset, rooted in curiosity and a passion for pushing the boundaries of applied AI.</li> </ul> Preferred Qualifications: <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Experience building scalable ranking and recommendation systems.</li> <li class="isc-v0v4r7">Application of ML models within an e-commerce environment.</li> <li class="isc-v0v4r7">Cloud infrastructure expertise (e.g., AWS, GCP), particularly in managing large GPU workloads for training and inference.</li> <li class="isc-v0v4r7">Demonstrated success as a technical leader, with the proven ability to guide teams toward strategic, high-impact outcomes.</li> <li class="isc-v0v4r7">Technical influence evidenced by contributions to blogs, published papers, or industry thought leadership.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$206,000&mdash;$218,000 CAD</div></div></div>

Senior Machine Learning Engineer II - AI Special Projects

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview This is a general posting for multiple Senior Data Science roles open across our 4-sided marketplace. You’ll get the chance to learn about the different problems the Data Science team solves as you go through the process. Towards the end of your process, we’ll do a team-matching exercise to determine which of the open role/team you’ll join. At the bottom of this posting, you'll find a breakdown of the currently open roles. About the Job <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Own analytical frameworks that guide the product roadmap.</li> <li class="isc-v0v4r7">Design rigorous experiments and interpret results to draw detailed and actionable conclusions.</li> <li class="isc-v0v4r7">Develop statistical models to extract trends, measure results, and predict future performance of our products.</li> <li class="isc-v0v4r7">Build simulations to project the impact of various product and policy interventions.</li> <li class="isc-v0v4r7">Enable objective decision-making across the company by democratizing data through dashboards and other analytical tools.</li> <li class="isc-v0v4r7">Use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory, etc., to shape the future of Instacart.</li> <li class="isc-v0v4r7">Present findings in a compelling way to influence Instacart’s leadership.</li> </ul> &nbsp; About You Minimum Qualifications <ul class="isc-172rq0g"> <li class="isc-v0v4r7">5+ years of experience working in a quantitative role at a product company or a research organization.</li> <li class="isc-v0v4r7">Ability to run rigorous experiments and generate scientifically sound recommendations.</li> <li class="isc-v0v4r7">Ability to write complex, efficient, and eloquent SQL queries to extract data.</li> <li class="isc-v0v4r7">Ability to write efficient and eloquent code in Python or R.</li> <li class="isc-v0v4r7">A desire to build and improve consumer software products.</li> <li class="isc-v0v4r7">Ability to translate business needs into analytical frameworks.</li> <li class="isc-v0v4r7">Eagerness to learn, flexibility to pivot when needed, savviness to navigate a dynamic environment, and a growth mindset to build a successful team and company.</li> </ul> Preferred Qualifications <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Awareness of business trade-offs when working on a multi-sided marketplace.</li> <li class="isc-v0v4r7">Confidence in collaborating with and influencing cross-functional stakeholders (e.g., Product, Engineering) at a senior level.</li> <li class="isc-v0v4r7">MS/PhD in Statistics, Economics, Applied Mathematics, or a related field.</li> </ul> &nbsp; Currently Opened Roles Fraud - The Fraud Data Science role covers shopper and customer fraud, abuse, and identity, partnering closely with Operations, Product, and Machine Learning teams. The ideal candidate brings a strong product sense, an adversarial mindset, and comfort navigating ambiguous problems where growth and profit tradeoffs demand nuanced judgment. They are a self-starter who identifies opportunities not just within fraud, but across the business wherever abuse may occur. Caper - Join our team where you'll tackle genuinely challenging problems at the intersection of computer vision, machine learning, and data science—working to understand, measure, and improve smart-cart basket accuracy while reducing friction in the shopping experience. This role is an opportunity to shape the future of AI-powered grocery transactions by partnering with engineering (CV, ML, backend, and frontend) and product teams to build systems that directly impact how customers shop and checkout. If you're passionate about solving hard problems at the frontier of retail AI and want to see your work translate directly into real-world impact, this is the role for you. Marketing - We're seeking a Senior Marketing Data Scientist to drive optimization and strategic partnership across our paid marketing channels. You'll build sophisticated attribution models, develop predictive algorithms for campaign performance, budget allocation and translate complex data into actionable recommendations that maximize ROI across platforms like Google Ads, Meta, and programmatic display. This role requires deep expertise in statistical modeling, A/B testing, and causal inference, combined with the ability to partner cross-functionally with marketing, product, finance, and marketing analytics teams. Payments - This team is responsible for managing and optimizing Instacart's Payments Platform, a critical lever for profitability and growth. This product DS role uses advanced analytics and rigorous experimentation to drive strategic initiatives, including optimizing payment costs, improving the payment experience, and unlocking growth via new partnerships. Success requires close collaboration with PM, Engineering, Fraud Analytics, and Strategic Partners. Ecosystem - We are seeking a Senior Data Scientist to join our Growth &amp; Ecosystems team. This position is designed for a senior data scientist who operates with a high degree of ownership and influence. The role focuses on high-impact, cross-functional analytics that inform company-wide strategy and decision-making.&nbsp;You will partner closely with senior leadership, finance, and other horizontal data science and analytics teams to understand growth dynamics, evaluate strategic tradeoffs, and develop analytical frameworks that guide the business. Shopping Marketplace - We're hiring a Data Scientist to work at the intersection of Data Science and Machine Learning in the item ranking space. You'll translate business problems into model requirements, prototype new ML models to validate ideas (such as uplift models), and create dashboards to measure production model performance.&nbsp;The ideal candidate is comfortable communicating technical concepts to cross-functional partners and can balance analytical rigor with speed. You should be self-driven, able to identify optimization opportunities in existing models, and know when deep technical investigation is needed versus when to move forward with available insights. #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$161,000&mdash;$170,000 CAD</div></div></div>

Senior Data Scientist

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview The Product Analytics team helps the business set direction, surface opportunities for growth and efficiency, and solve the company’s toughest cross-functional problems. This is a rare opportunity to impact a high-growth company that’s already changing the way people feed their households. As a member of the Product Analytics team, you will provide essential support for strategic and product decision-making. Our team excels in using data-driven insights and&nbsp;developing frameworks to address complex challenges within the marketplace. We serve as a point of connection between teams, facilitating collaboration, idea sharing, and alignment, helping Instacart develop more holistic solutions. You will gain high visibility into Instacart’s Product, Operations, Finance, Advertising, Engineering, Business Development, and Data Science teams. We’re looking for a self-driven, strategic thinker who can hit the ground running to ultimately influence decision-making across the entire organization. &nbsp; About the Job In this dynamic role, your responsibilities will include: <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Helping to prioritize and define the roadmap for the team's direction.</li> <li class="isc-v0v4r7">Creating robust analytical frameworks to refine decision-making across various initiatives.</li> <li class="isc-v0v4r7">Assisting in the sizing and scoping of potential problems and opportunities within our systems.</li> <li class="isc-v0v4r7">Translating complex datasets into understandable narratives and actionable recommendations.</li> <li class="isc-v0v4r7">Proactively identifying areas for significant impact, growth, and investment.</li> </ul> &nbsp; About You Minimum Qualifications <ul class="isc-172rq0g"> <li class="isc-v0v4r7">4+ years of experience utilizing data to inform strategic decisions.</li> <li class="isc-v0v4r7">Comfort working in dynamic and sometimes ambiguous environments.</li> <li class="isc-v0v4r7">Strong proficiency in SQL.</li> <li class="isc-v0v4r7">Proven ability to synthesize data into compelling narratives.</li> <li class="isc-v0v4r7">Experience managing and prioritizing work across multiple teams.</li> </ul> Preferred Qualifications <ul class="isc-172rq0g"> <li class="isc-v0v4r7">Basic understanding of statistics and experimentation methodologies.</li> <li class="isc-v0v4r7">Experience working with ‘gig economy’ marketplaces.</li> </ul> &nbsp; Open Roles – Ads Focus We provide data-driven insights and strategic recommendations around Instacart’s Carrot Ads business, including both ads on retailer O&amp;O eCommerce and Caper carts. The role will entail working with data to build product understanding, discover new opportunities, and measure success. This is a newer area of focus for the ads team, so there is a lot of opportunity to drive impact as the business rapidly scales. &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$143,000&mdash;$151,000 CAD</div></div></div>

Senior Associate, Strategy & Bizops (Product Analytics)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> &nbsp; Join Instacart’s Product Analytics - Core X team to help accelerate category growth and elevate our Shopping Marketplace experience. You will partner closely with product managers, engineers, and operators to uncover insights, shape strategy, and inform decisions that drive growth and great customer experiences. &nbsp; You will operate in a fast-moving environment with significant executive visibility, collaborating within an immediate analytics team of +5 and a broader cross-functional group of 20+ across Product, Engineering, Operations, and Marketing. &nbsp; If you thrive on owning hard problems end-to-end, rolling up your sleeves in the data, and translating insights into action, this role offers a chance to make an outsized impact while working with talented, mission-driven teammates. <h2>About the Job</h2> &nbsp; <ul> <li>Own the analytics agenda for Category Growth, Shopping Marketplace, and potentially other Product surfaces, including defining north-star and guardrail metrics, establishing measurement plans, and prioritizing high-impact analyses.</li> <li>Lead deep dives into marketplace dynamics (e.g., supply/demand, conversion, substitution, unit economics) to diagnose issues, quantify trade-offs, and recommend actionable solutions.</li> <li>Translate complex findings into clear narratives and decision frameworks for senior stakeholders; influence roadmaps and prioritization through crisp storytelling and rigorous evidence.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> &nbsp; <ul> <li>4+ years of experience in management consulting, business operations, product analytics, strategy &amp; analytics with a strong quantitative bend&nbsp;</li> <li>Proven ability to synthesize data into compelling narratives&nbsp;</li> <li>Strong SQL proficiency&nbsp;</li> <li>Comfort working in dynamic and sometimes ambiguous environments</li> <li>Strong communication skills with experience presenting insights and recommendations to senior leaders and cross-functional partners.</li> <li>Able to collaborate effectively across time zones; ideally availability to align with Eastern time working hours</li> <li>Comfort translating ambiguous business questions into structured analytical approaches and prioritizing work for highest impact</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in marketplace, search/ranking, personalization, pricing, or promotions analytics</li> <li>Knowledge of causal inference methods beyond classic A/B testing (e.g., diff-in-diff, propensity scoring, uplift modeling)</li> <li>Experience with A/B tests&nbsp;</li> </ul> &nbsp; #LI-Remote &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$123,000&mdash;$130,000 CAD</div></div></div>

Product Analytics (Strategy and Analytics) – Category Growth & Shopping Marketplace, Core Experience

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> <h3>About the Role</h3> Instacart is looking for a Director of Product to lead our Platform product organization. This team builds and evolves the foundational systems that power every Instacart transaction — including ordering, payments, offers and loyalty, identity and fraud, and customer support tooling. In this role, you will set the long-term vision for our commerce and application platforms, lead a team of product managers, and partner closely with engineering and cross-functional leaders to ensure our core platforms are reliable, scalable, and easy to build on. The Platform team owns the core services and APIs that other Instacart teams rely on to ship customer-facing experiences and enterprise solutions. This includes: <ul> <li>Commerce Platform – orders, pricing and invoicing, payments and stored value, offers and loyalty.</li> <li>App Platform – account, identity and access, fraud and abuse protections, CX and support tooling.</li> </ul> The team’s mandate is to provide a stable, extensible foundation that lets Instacart launch new products quickly, safely, and with high quality. <ul> <li>Set vision and strategy for Instacart’s core platforms, defining how they evolve over multiple years as the business and product portfolio grow.</li> <li>Own roadmaps and prioritization across multiple platform domains, balancing foundational reliability and scalability work with high-impact enablement for other product teams.</li> <li>Lead a team of PMs (including senior PMs and group PMs), providing coaching, clear expectations, and a strong bar for platform product craft.</li> <li>Drive cross-functional alignment with engineering, data science, operations, finance, and other product teams on major platform initiatives and tradeoffs.</li> <li>Establish and track clear success metrics for platform health and impact (e.g., reliability, performance, safety, and ease-of-use for internal customers).</li> <li>Champion modern, AI-enabled ways of working, both in how platform products are built (e.g., developer experience) and how they support intelligent, automated experiences over time.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>10+ years of product management experience, including several years managing PMs (and ideally managing managers) in high-scale technology environments.</li> <li>Significant experience with platform, infrastructure, or commerce systems (e.g., payments, order management, identity/fraud, financial or transactional platforms).</li> <li>Strong technical fluency and comfort working through system design, tradeoffs, and constraints with senior engineering leaders.</li> <li>Proven track record of leading multi-quarter, cross-team platform initiatives and landing durable improvements in reliability, scalability, and developer productivity.</li> <li>Excellent written and verbal communication skills; comfortable simplifying complex topics for senior stakeholders and driving alignment across organizations.</li> <li>Demonstrated ability to hire, develop, and retain high-performing product managers and build healthy, high-trust teams.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in e-commerce, marketplaces, or enterprise platforms.</li> <li>Background working with enterprise customers or partners and translating their needs into platform capabilities.</li> <li>Experience applying AI/ML to either user-facing products or internal tools and workflows.</li> <li>Prior responsibility for products with high availability and correctness requirements.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$259,000&mdash;$273,500 CAD</div></div></div>

Director, Product - Platform

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s Lifecycle Efficiency team sits within Data Science &amp; Analytics and partners closely with Incentives Marketing to power how we invest, measure, and optimize customer growth. We’re looking for an Analytics Engineer to build and own the data models, pipelines, and semantic layers that enable clear, trusted measurement of a marketing portfolio with approximately millions in annual spend. In this role, you will shape the data foundation for incentives, promotions, and lifecycle communications across our marketplace. You’ll collaborate daily with Data Engineering, Product, Marketing, and Engineering to define source-of-truth datasets, standardize KPI definitions, and enable self-serve analytics at scale. Your work will unlock faster decision-making, measurable ROI, and smarter experimentation. You’ll join a focused team of 5 that values collaboration, clear thinking, and rolling up our sleeves to solve complex problems. If you thrive in a fast-paced environment, enjoy building reliable datasets from messy real-world signals, and want to drive visible impact across a high-ownership domain, we’d love to hear from you. &nbsp; <h2>About the Job</h2> <ul> <li>Design, build, and maintain robust, production-grade data models (e.g., in dbt) that power incentives, promotions, and lifecycle analytics, including standardized fact/dimension tables and a consistent metrics layer.</li> <li>Partner with Data Engineering to model source data from multiple systems (e.g., marketing platforms, event streams, transactional data) and implement efficient, auditable ELT patterns in a modern cloud warehouse.</li> <li>Define and operationalize KPI and metric definitions for marketing efficiency and ROI; enable self-serve analytics in BI tools by implementing clean, documented semantic models and LookML (or equivalent).</li> <li>Set and enforce data quality standards with automated testing, lineage, documentation, and monitoring to ensure stakeholders can trust dashboards and analyses used to manage millions in annual spend.</li> <li>Collaborate with Product, Marketing, and Engineering to scope requirements, prioritize a roadmap, and deliver high-impact datasets for experimentation, attribution, cohorting, and lifecycle performance reporting.</li> <li>Continuously improve performance, reliability, and cost efficiency of pipelines and queries; drive best practices in version control, code review, and CI/CD for analytics engineering.</li> </ul> &nbsp; <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>4+ years of experience in analytics engineering, data engineering, or BI development building production data models in a modern cloud data stack.</li> <li>Advanced SQL proficiency (e.g., complex joins, window functions, query optimization) with a track record of performance tuning in Snowflake, BigQuery, or Redshift.</li> <li>2+ years implementing and maintaining dbt projects (models, tests, macros, documentation) in production with Git-based workflows.</li> <li>Hands-on experience orchestrating ELT/ETL pipelines with Airflow, Dagster, or similar, including scheduling, dependency management, and alerting.</li> <li>Experience building semantic layers and BI models (e.g., Looker/LookML, Semantic Layer, or equivalent) to enable reliable self-serve analytics.</li> <li>Demonstrated use of automated data quality testing and data observability (e.g., dbt tests, Great Expectations, or similar) and ownership of documentation and lineage.</li> <li>Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or a related field, or equivalent practical experience.</li> <li>Proven success partnering cross-functionally with Product, Marketing, and Engineering to translate ambiguous requirements into scalable datasets and clear deliverables.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience supporting growth or marketing teams, including incentives, promotions, lifecycle/CRM, attribution, or incrementality measurement.</li> <li>Proficiency in Python for data transformation, orchestration tasks, or analytics utilities within the ELT workflow.</li> <li>Experience with experimentation data (e.g., assignment, guardrails, lift) and building datasets to support A/B tests and causal inference workflows.</li> <li>Familiarity with data governance and cataloging (e.g., DataHub, Amundsen) and warehouse cost/performance optimization best practices.</li> <li>Background in consumer technology, marketplaces, or e-commerce operating at scale with complex event and transactional data.</li> </ul> &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$139,000&mdash;$146,500 CAD</div></div></div>

Analytics Engineer, Lifecycle Efficiency

<div class="content-intro">Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</div><h3>What Is The Role:</h3> We are on the lookout for a Principal Software Developer II to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience. This team owns how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and replicated across nodes.&nbsp; <h3>What You Will Be Doing:</h3> <ul> <li>Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines.</li> <li>Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole.</li> <li>Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today</li> <li>Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions.</li> <li>Supporting our support engineers with the harder problems.</li> </ul> <h3>What You Bring:</h3> <ul> <li>A strong background in distributed systems and consensus algorithms.</li> <li>You have strong skills in core Java and are conversant in the standard library of data structures and concurrency constructs, as well as newer language features.</li> <li>You have a deep technical proficiency in algorithms.</li> <li>You have shown your ability to understand and work on complex, highly distributed systems.</li> <li>You demonstrate the ability to build and debug features with a broad impact, running on multiple machines.</li> <li>You are able to own projects from beginning to end. This covers both technical design and working with others to develop needed components.</li> <li>You have experience leading projects spanning multiple teams.</li> <li>You have experience communicating with a variety of stakeholders.</li> </ul> <h3>Bonus Points:</h3> <ul> <li>Data stores</li> <li>Search, analytics, Lucene</li> <li>Strong knowledge of the JDK</li> <li>Asynchronous event-driven network frameworks such as Netty</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Compensation for this role is in the form of base salary.&nbsp; This role does not have a variable compensation component.&nbsp; The typical starting salary range for new hires in this role is listed below.&nbsp; These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.&nbsp;&nbsp; An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.&nbsp; Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.</div><div class="title">The typical starting salary range for this role is:</div><div class="pay-range">$192,500&mdash;$304,500 CAD</div></div></div><div class="content-conclusion"><h2>Additional Information - We Take Care of Our People</h2> As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. <ul> <li>Competitive pay based on the work you do here and not your previous salary</li> <li>Health coverage for you and your family in many locations</li> <li>Ability to craft your calendar with flexible locations and schedules for many roles</li> <li>Generous number of vacation days each year</li> <li>Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service</li> <li>Up to 40 hours each year to use toward volunteer projects you love</li> <li>Embracing parenthood with minimum of 16 weeks of parental leave</li> </ul> Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email <a href="mailto:candidate_accessibility@elastic.co" target="_blank">candidate_accessibility@elastic.co</a>.&nbsp;We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" target="_blank">Family and Medical Leave Act (FMLA)</a> Poster;&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Transparency Nondiscrimination Provision</a> Poster; <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf" target="_blank">Employee Polygraph Protection Act (EPPA)</a> Poster and <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank">Know Your Rights</a> (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see&nbsp;<a href="https://www.elastic.co/legal/applicant-privacy-statement" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.elastic.co/legal/applicant-privacy-statement&amp;source=gmail&amp;ust=1611068262479000&amp;usg=AFQjCNG3orAPk5sJIr9WVm0ZDxYw82c5DA">here</a>&nbsp;for our Privacy Statement.</div>

Principal Software Developer II - Distributed Systems - Elasticsearch

<div class="content-intro">Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</div><h3>What Is The Role:</h3> We are on the lookout for a Principal Software Developer I&nbsp;to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience. This team owns how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and replicated across nodes.&nbsp; <h3>What You Will Be Doing:</h3> <ul> <li>Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines.</li> <li>Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole.</li> <li>Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today</li> <li>Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions.</li> <li>Supporting our support engineers with the harder problems.</li> </ul> <h3>What You Bring:</h3> <ul> <li>A strong background in distributed systems and consensus algorithms.</li> <li>You have strong skills in core Java and are conversant in the standard library of data structures and concurrency constructs, as well as newer language features.</li> <li>You have a deep technical proficiency in algorithms.</li> <li>You have shown your ability to understand and work on complex, highly distributed systems.</li> <li>You demonstrate the ability to build and debug features with a broad impact, running on multiple machines.</li> <li>You are able to own projects from beginning to end. This covers both technical design and working with others to develop needed components.</li> <li>You have experience managing projects involving multiple engineers.</li> </ul> <h3>Bonus Points:</h3> <ul> <li>Data stores</li> <li>Search, analytics, Lucene</li> <li>Strong knowledge of the JDK</li> <li>Asynchronous event-driven network frameworks such as Netty</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Compensation for this role is in the form of base salary.&nbsp; This role does not have a variable compensation component.&nbsp; The typical starting salary range for new hires in this role is listed below.&nbsp; These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.&nbsp;&nbsp; An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.&nbsp; Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.</div><div class="title">The typical starting salary range for this role is:</div><div class="pay-range">$192,500&mdash;$304,500 CAD</div></div></div><div class="content-conclusion"><h2>Additional Information - We Take Care of Our People</h2> As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. <ul> <li>Competitive pay based on the work you do here and not your previous salary</li> <li>Health coverage for you and your family in many locations</li> <li>Ability to craft your calendar with flexible locations and schedules for many roles</li> <li>Generous number of vacation days each year</li> <li>Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service</li> <li>Up to 40 hours each year to use toward volunteer projects you love</li> <li>Embracing parenthood with minimum of 16 weeks of parental leave</li> </ul> Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email <a href="mailto:candidate_accessibility@elastic.co" target="_blank">candidate_accessibility@elastic.co</a>.&nbsp;We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" target="_blank">Family and Medical Leave Act (FMLA)</a> Poster;&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Transparency Nondiscrimination Provision</a> Poster; <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf" target="_blank">Employee Polygraph Protection Act (EPPA)</a> Poster and <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank">Know Your Rights</a> (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see&nbsp;<a href="https://www.elastic.co/legal/applicant-privacy-statement" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.elastic.co/legal/applicant-privacy-statement&amp;source=gmail&amp;ust=1611068262479000&amp;usg=AFQjCNG3orAPk5sJIr9WVm0ZDxYw82c5DA">here</a>&nbsp;for our Privacy Statement.</div>

Principal Software Developer I - Distributed Systems - Elasticsearch

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Web UX Designer. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to join Twilio’s Web Experience team as a UX Designer specialized in Adobe Experience Manager (AEM) component creation, design, and usability. You’ll design composable, reusable component patterns and author-friendly experiences that let UI, marketing, and content teams build pages quickly and accurately. You’ll define interaction design and detailed specs, optimize AEM authoring and governance, and create experiment-ready variants for A/B and multivariate testing, without implementing experiments.&nbsp; Responsibilities In this role, you’ll: <ul> <li>Serve as the UX POC with stakeholders, gather requirements, and communicate complex design clearly and persuasively to these stakeholders, while leading production projects to completion&nbsp;</li> <li>Design and document AEM components end-to-end: Define use cases, content models, composability rules, and constraints; Create user flows, wireframes, prototypes, and detailed interaction specs (states, errors, keyboard/focus, responsiveness); Specify authoring dialogs, fields, validations, defaults, and inline guidance to improve authoring ease</li> <li>Produce complete specification packages: Annotated designs, redlines, acceptance criteria; Accessibility requirements and performance considerations</li> <li>Design for composability and scalability: Establish component variants, configurations, and policies to reduce bespoke builds; Ensure compatibility with templates, fragments, and localization workflows</li> <li>Optimize the AEM authoring experience: Conduct author usability checks; iterate on dialogs and help content; Assist with the creation of authoring guides, playbooks, and component documentation</li> <li>Design A/B and multivariate test variants; Review experiment results with analysts and iterate to improve conversion for our CRO initiative</li> <li>Work with Web Engineering to translate specs into AEM Core Component extensions; partner with Brand/UI and Content to ensure fidelity and scalability</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>3 to 5+ years designing CMS-driven web experiences; strong AEM experience preferred</li> <li>Expertise in interaction design, component-driven UX, and systems thinking (variants, states, patterns, responsiveness)</li> <li>Ability to write clear component specs: structure, behaviors, states, validations, accessibility, analytics/data layer, and test variants</li> <li>Deep familiarity with AEM Core Components, editable templates, policies, UX patterns, content/experience fragments, and authoring dialogs</li> <li>Experience designing for Adobe Experience Manager (AEM) or similar enterprise CMS platforms</li> <li>Experience optimizing the authoring experience: field schemas, inline help, constraints, defaults, and error handling</li> <li>Understanding of A/B and multivariate testing and CRO; able to define hypotheses, variants, and success metrics</li> <li>Understanding of SaaS B2B marketing funnels and conversion principles</li> <li>Excellent communicator; collaborates effectively with UI designers, Engineers, Content, and Marketing stakeholders</li> <li>Familiarity with front-end technologies (HTML, CSS, JavaScript) and how UX integrates with development.&nbsp;</li> <li>Team player with strong collaboration skills</li> </ul> Desired: <ul> <li>Comfort documenting patterns and best practices in wikis, design libraries, or internal playbooks&nbsp;</li> <li>Ability to create low-fidelity prototypes in HTML/CSS/JS or no-code tools to validate interaction patterns with authors and end-users</li> <li>Strong grounding in accessibility standards (WCAG 2.1 AA) and experience designing for inclusive, keyboard/screen-reader-friendly experiences</li> </ul> Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$90,800.00&nbsp; 113,500&nbsp;CAD.</li> <li>Target Bonus Percentage 12.50%</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Web UX Designer 3

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Sr. Program Manager, Talent Development About the job This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a strategic thought partner and program lead for flagship development initiatives, you will be a key leader in the evaluation, design, and execution of learning content. &nbsp; Reporting to the Senior Director of Talent Development, you will support the continued growth of Twilions by architecting and optimizing existing programming while evaluating new tools to empower learning teams across the organization. The ideal candidate operates at a strategic level while staying deeply involved in the details of day-to-day development optimization to enhance employee engagement and retention. Responsibilities In this role, you’ll: <ul> <li>Design, lead, and evolve high-visibility talent development programs, including individual contributor offerings, aligned to business and talent strategies.</li> <li>Act as an advisor to HRBPs and senior stakeholders to assess capability gaps and propose targeted development solutions.</li> <li>Own program success end-to-end from needs assessment and instructional design (ADDIE/SAM) to global facilitation, measurement, and iteration.</li> <li>Define a global learning content strategy and operationalize it via a Twilio-wide Learning Council to address critical skill gaps.</li> <li>Apply expert-level knowledge of learning science and AI to develop solutions that resonate across global audiences.</li> <li>Act as the primary lead for the external learning ecosystem. This includes selecting vendors, negotiating contracts/SOWs, and ensuring the quality and integration of all outsourced learning solutions.</li> <li>Drive participation in development programs through effective communication, incentives, and support for internal career mobility.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! &nbsp; *Required: <ul> <li>Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.</li> <li>10+ years in L&amp;D, program design, and facilitation, with at least 7+ years in digital learning innovation.</li> <li>2+ years of experience specifically applying AI in L&amp;D and 4+ years in instructional design.</li> <li>Proven track record managing vendor partnerships and navigating the learning tech ecosystem.</li> <li>Strong experience with learning analytics, dashboards, and KPIs to drive data-informed decisions.</li> <li>Track record of leading cross-functional pilots from concept to scaled implementation in fast-paced environments.</li> <li>Executive presence with the ability to communicate project plans and development outcomes to cross-functional stakeholders.</li> <li>Experience managing vendor partnerships in the learning tech ecosystem.</li> <li>Comfort operating independently and making high-impact decisions in ambiguous environments.</li> <li>Willingness to travel for in-person training (approx. one trip per quarter).</li> </ul> Desired: <ul> <li>Advanced degree in Education, Learning Sciences, Educational Technology, or related field.</li> <li>Experience influencing adoption of new technologies in large, complex organizations.</li> <li>Exceptional organizational and project management skills</li> <li>​​Ability to effectively prioritize workload and work in a fast-paced, ever-changing culture</li> </ul> &nbsp; Location This role will be remote and based in Canada.&nbsp; &nbsp; Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>CAD $99,760.00 - CAD $124,700.00&nbsp;</li> <li>Target Bonus Percentage 15%</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Sr. Program Manager, Talent Development

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div><div> See yourself at Twilio Join the team as Twilio’s next Senior Financial Analyst, R&amp;D Finance. About the job We're looking for a motivated, curious, and collaborative Senior Financial Analyst, R&amp;D Finance. In this role, you'll serve as the finance partner for our R&amp;D teams, focusing on opex investments and spend management. You'll help drive financial rigor and ensure we're making smart opex investments across R&amp;D functions including headcount, vendors, and discretionary spend. This role will lead opex forecasting, variance analysis, and decision support - helping leaders on the R&amp;D team make data-driven investment decisions. Responsibilities In this role, you'll: <ul> <li>Lead the monthly and quarterly forecasting process for R&amp;D opex, including headcount, vendor spend, and discretionary expenses</li> <li>Conduct variance analysis and provide actionable insights on opex trends, highlighting risks and opportunities</li> <li>Partner with the R&amp;D team to assess opex investments across the portfolio over both short- and long-term time horizons</li> <li>Track and analyze headcount utilization, vendor spend patterns, and budget consumption across R&amp;D functions</li> <li>Support ROI analysis by gathering data, building financial models, and providing analytical insights to Finance and Product teams</li> <li>Build flexible financial models to support ad hoc analysis and scenario planning for opex decisions</li> <li>Collaborate cross-functionally to identify opportunities to increase cost efficiency</li> <li>Communicate financial information in clear, actionable ways to business partners, translating complex analyses for non-financial audiences</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>4+ years of finance experience in progressive finance roles, with a focus on FP&amp;A or operational finance</li> <li>Strong financial modeling skills, with experience completing headcount and vendor analyses</li> <li>Detail-oriented with strong analytical and problem-solving capabilities</li> <li>Ability to work independently and support strategic conversations with data-driven insights</li> <li>Strong communication and interpersonal skills, with proven ability to build cross-functional relationships and communicate effectively to non-financial audiences</li> <li>Advanced Excel/Google Sheets skills</li> </ul> Desired: <ul> <li>Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience</li> <li>Familiarity with financial planning tools (Anaplan) and ERP systems (Oracle)</li> <li>Experience with opex management in R&amp;D or product development organizations</li> <li>Experience in a high-growth Technology or Software/SaaS environment</li> </ul> Location <ol> <li>This role will be remote and located in British Columbia, Alberta or Ontario.</li> </ol> Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. &nbsp; The estimated pay ranges for this role are as follows: &nbsp; </div> <div>Based in British Columbia. : $90,800.00 to $113,500.00</div> <div>Bonus Plan Target: 12.50%</div> <div>&nbsp;</div> <div>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;</div> <div>&nbsp;</div><div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Senior Financial Analyst, R&D Finance

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>Reporting to the Chief Accounting Officer, this role will lead the Company’s Financial Reporting function and be an integral component of Finance’s risk management and reporting process, driving consistent application of accounting policy and financial reporting across the company. The successful candidate will combine a strong technical skill set with exceptional organizational skills in order to successfully lead quarterly and annual reporting cycles.&nbsp; Further, the candidate will have a positive attitude with a proven ability to thrive successfully in a fast paced multi-task oriented environment. This is a critical and high-profile position that will play a crucial role in financial reporting and other statutory and regulatory filings.&nbsp; What You'll Be Doing (i.e., Job Duties): <ul> <li>Lead the preparation of all&nbsp; quarterly and annual filings with the SEC, in accordance with U.S. GAAP and SEC regulations, including preparation of monthly balance sheets, income statements and quarterly statements of stockholders’ equity and preparation&nbsp; of disclosures.</li> <li>Assist in coordinating the review and approval of quarterly and annual SEC filings by all relevant parties, including the Disclosure Committee, Audit and Compliance Committee, external auditors, and internal and external legal counsel.</li> <li>Support Investor Relations through tie out and other quality assurance review of their externally published materials, and prepare and file the earnings release 8-K.</li> <li>Prepare the accounting/finance portion of quarterly Disclosure Committee and Audit Committee decks and present at the Disclosure Committee meeting.</li> <li>Lead the Maintain SEC reporting calendar and project manage the SEC reporting process to conform to this calendar, efficiently and effectively coordinating across teams.</li> <li>Coordinate with accounting policy on new accounting standards issued by the FASB and accounting and reporting guidance issued by the SEC to determine the impact to the company’s disclosures, including writing position papers as needed.</li> <li>Support management in completing special projects as assigned and be a financial reporting resource for ad-hoc questions and initiatives.</li> <li>Responsible for the coaching, mentoring and management of the SEC reporting team, including across multiple time zones in a mostly asynchronous environment.</li> <li>Ensure SEC reporting processes and disclosures represent best practices, recommending and assisting in the implementation of disclosure and process improvements as appropriate, including simplifying, standardizing, and streamline processes.</li> <li>Perform financial reporting controls, including clear documentation of work/review performed.</li> </ul> What We Look For In You (ie. Job Requirements): <ul> <li>Strong accounting background with a thorough knowledge of US GAAP, SOX 404 and SEC financial reporting standards.</li> <li>Demonstrated ability to research complex and vague accounting and disclosure rules and clearly and efficiently document related conclusions.</li> <li>Minimum 10+ years of relevant experience. Current or recent senior-level SEC reporting experience is required.</li> <li>Combination of private and public accounting experience strongly preferred.</li> <li>CPA or similar designation required.</li> <li>Excellent written and oral communication skills, including experience presenting to senior-most members of company leadership.</li> <li>Excellent organization, project management, and analytical skills.</li> <li>High level of enthusiasm and curiosity to grow your career in a dynamic and growing company.</li> <li>High energy, positivity, endurance, and resiliency.</li> <li>Ability to communicate across all levels of the organization.</li> <li>Highest levels of integrity and work ethic.</li> <li>Meticulous and impeccable attention to detail while also keeping in mind overall objectives.</li> <li>Demonstrated ability to work autonomously, coordinate the efforts of others and work well with people at a wide range of levels.</li> <li>Experience performing and documenting controls over financial reporting.</li> <li>Familiarity and experience with Workiva’s WDesk.</li> </ul> Nice to haves <ul> <li>Financial Institutions / Fintech background.</li> <li>Prior technical accounting policy leadership experience.</li> <li>Familiarity with NetSuite.</li> </ul> Job #: P71089 <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$216,300&mdash;$216,300 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp; For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully f

Head of SEC Reporting

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>About the Team &amp; Role At Coinbase, we’re on a mission to increase economic freedom in the world. The Growth team plays a pivotal part in making that mission a reality by ensuring millions of people not only discover Coinbase but truly experience the value of crypto from day one. We’re looking for a seasoned product leader to own Acquisition, Activation, and New Product Growth. This role is highly cross-functional, partnering closely with Growth Marketing, other teams within Growth, and teams across Coinbase. You’ll be responsible for shaping the strategy and delivering results across all acquisition channels – SEO, and growth marketing – as well as 0 to 1 growth tactics to scale up new products at Coinbase to both new and existing users. As the leader of our Acquisition, Activation, and New Product Growth Activation teams, you’ll shape how millions of people take their first step into crypto&nbsp; and ensure that step leads to lasting engagement. By guiding a team of exceptional product managers and influencing company-wide growth priorities, you’ll define the standard for acquisition and activation at a global level! What you’ll be doing <ul> <li>Manage, mentor, and recruit top Growth PM talent; build a high-performing team with clear standards and operating rhythms.</li> <li>Set a clear strategy for the Acquisition, Activation, and New Product Growth teams, and deliver consistent, material impact against company-level goals.</li> <li>Own product outcomes across acquisition (referrals, growth marketing surfaces, SEO landing experiences) and early lifecycle (activation, first-time use, week-one retention).</li> <li>Drive a rigorous experimentation and measurement culture (e.g., funnel analytics, A/B testing, LTV/CAC, activation and retention cohorts) to inform prioritization and resourcing.</li> <li>Partner tightly with Growth Marketing, Data, Design, Engineering, and Finance to align roadmaps, unlock channel efficiency, and compound wins.</li> <li>Influence company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and long-term leverage.</li> </ul> What we look for in you <ul> <li>A consistent track record of building and leading growth teams that deliver meaningful, repeatable business impact.</li> <li>Experience solving large-scale growth problems, ideally in consumer or prosumer products, with the ability to translate insights into product, channel, and platform bets.</li> <li>Strong analytical rigor paired with exceptional product sense; you can zoom from strategy to experiment design to UX details and back.</li> <li>Clear vision and demonstrated experience for what “great looks like” when tackling large-scale growth challenges.</li> <li>10+ years of product management experience with demonstrable career progression.</li> </ul> Nice to haves <ul> <li>Deep focus in acquisition, activation, or related growth specialties.</li> <li>Excitement about leading this area for a mission-driven crypto company.</li> <li>Passionate, excitement about crypto, defi, &amp; web3.&nbsp;</li> </ul> Job ID: P74193<div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$308,000&mdash;$308,000 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp; For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp; The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com &nbsp; &nbsp; <div id="fortidlp-input-element-parent"></div></div>

Director of Product  - Growth

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3>About the team</h3> The North America Regulatory Legal team is a team of regulatory specialists within Stripe’s Legal function responsible for providing strategic and practical financial regulatory advice to enable Stripe’s mission of helping businesses to grow and thrive. We work on some of the hardest regulatory problems around, and are looking for a seasoned counsel with experience advising on U.S. and Canadian payments, money transmission, and banking laws to join our team. In this role, you will be a key advisor on those topics to our compliance, policy, product, engineering, finance, and partnerships teams, as well as fellow legal counsel, including in the context of supporting new product development, engaging with Stripe’s regulators, and shaping Stripe’s positions on regulatory developments. As part of our team, you will have a unique opportunity to daily explore the intersection of technology and regulation, shape the development of new financial technologies, and manage Stripe’s regulatory posture in the United States.&nbsp; <h2>What you’ll do</h2> The ideal candidate is passionate about Stripe’s mission; thrives on solving complex legal, technology, and business issues; is interested in building for the future rather than just answering the questions asked; and is comfortable advising on challenging regulatory structures in the face of ambiguity and imperfect information. We’re also looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and financial services will help you be successful in this role.&nbsp; Join us and work with a great team to solve hard problems in a fast-moving environment! <h3>Responsibilities</h3> <ul> <li>Provide regulatory advice and support to Stripe’s compliance, policy, product, engineering, finance, and partnerships teams on issues related to payments, money transmission, lending, and banking laws</li> <li>Actively collaborate with a wide variety of teams at Stripe, including product, engineering, partnerships, compliance, finance, and marketing, on a range of issues related to market expansion, regulatory compliance, and product development</li> <li>Conduct legal research into high value regulatory topics, identifying and evaluating business and legal risks, and finding creative ways to mitigate them while achieving business goals</li> <li>Stay up-to-date on U.S. and Canadian financial regulations to provide proactive guidance on regulatory trends, risks, and opportunities</li> <li>Partner with Stripe’s Policy team to promote a regulatory environment that supports responsible financial innovation</li> <li>Represent Stripe before state and federal agencies, examiners, banking partners, and other external audiences</li> <li>Draft and advise on policies, procedures, processes, systems, governance, and internal controls for a regulatory compliance program, to ensure licensing commitments and legal conditions are met</li> <li>Contribute to licensing and prudential matters and the maintenance of Stripe’s core regulatory programs</li> <li>Manage outside counsel to ensure timely and knowledgeable support of critical matters</li> <li>Participate as a proactive business partner to senior managers and build a trusted advisor relationship</li> </ul> <h2>Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. We are open to applicants in the US and Canada who meet the below requirements. <h3>Minimum requirements</h3> <ul> <li>A JD degree from an ABA-accredited university and membership in at least one U.S. state bar (or equivalent registered in-house counsel in jurisdiction of location&nbsp;</li> <li>A minimum of 5 years combined relevant experience at a leading law firm, in-house legal department, or U.S. agency focusing on financial services regulation</li> <li>Substantial experience advising clients on financial regulatory matters—specific payments and money transmission experience is particularly advantageous</li> <li>Substantial experience interacting with U.S. and Canadian regulators, such as the New York Department of Financial Services, the California Department of Financial Protection and Innovation, and other U.S. state banking agencies; the Federal Deposit Insurance Corporation, the Office of the Comptroller of the Currency, the Federal Reserve and other U.S. federal financial regulatory agencies; and the Bank of Canada and FINTRAC.&nbsp;</li> <li>A passion for technology and ability to quickly understand complex business models and product use cases</li> <li>An entrepreneurial spirit–a self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving impact</li> <li>Strong project management skills, capable of working under tight deadlines with high levels of resilience</li> <li>Excellent judgment and capable of making smart decisions with imperfect information.</li> <li>Excellent written and verbal communication and advocacy skills</li> </ul> &nbsp;

Regulatory Counsel

<h2 class="p1">Role Description</h2> Dropbox is looking for an experienced Strategic Workforce Planning Business Partner&nbsp;to join our Strategic Workforce Planning team. This is a high-impact role responsible for delivering informative, data-driven and practical workforce solutions to support our People team, Finance and Business Leaders in growing a company-wide workforce planning (WFP) capability. You’ll partner with our existing Workforce Planning team to execute on the long-term vision and roadmap for workforce planning, to develop data-driven insights and visualizations with company-level impact. As a Virtual First company, this role is ideal for someone who is “scrappy,” analytical, able to forge cross-functional partnerships, and is energized by the opportunity to build technical solutions from the ground up. <h2 class="p1">Responsibilities</h2> <ul> <li>Lead end-to-end headcount management processes, including requisition tracking, scenario-based headcount planning, and process optimization.</li> <li>Build and maintain workforce dashboards (e.g., headcount, location, recruiting capacity) to drive real-time insights for leaders.</li> <li>Partner with Finance on supply/demand analysis, forecasting, and business scenario planning.</li> <li>Collaborate with People Analytics and TA Operations to deliver predictive analytics, dashboards, and talent intelligence insights.</li> <li>Conduct external benchmarking and refresh workforce metrics to support HRBPs and business leaders in planning discussions.</li> <li>Support annual company-wide workforce planning processes, ensuring alignment with Strategic and Financial Planning.</li> <li>Contribute to HR technology roadmap initiatives, including requirements, testing, and implementation of WFP tools (e.g., Workday, skills mapping, talent intelligence platforms).</li> <li>Drive long-term strategic workforce planning projects, building Dropbox’s capability for long-range talent planning, resource allocation, and org design.</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>6+ years of experience in Workforce Planning, Analytics, or Consulting within a global corporate environment.</li> <li>Proven ability to design dashboards, models, and data visualizations that translate insights into actionable recommendations.</li> <li>Strong collaboration skills with demonstrated success partnering across Finance, Recruiting, HRBPs, and other cross-functional teams.</li> <li>Excellent verbal and written communication skills, with experience presenting analysis and recommendations to leadership.</li> <li>Demonstrated agility in managing shifting priorities, ambiguity, and fast-paced business demands.</li> <li>Advanced technical expertise with Workday data/reporting, Excel or Tableau, and HR technology platforms and SQL&nbsp;</li> <li>Hands-on experience implementing or refining Position Management and (ideally) skills-based workforce models.</li> <li>Project Management: Lead cross-team and/or multi-phase projects from design through implementation, leveraging product management principles (roadmapping, user journeys, feature prioritization) and design thinking (prototype planning solutions, and iterate based on data) to improve adoption and impact</li> <li><span class="thread-835602180894

Workforce Planning Partner GTM + G&A

<h2>Role Description</h2> How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As a Staff Data Scientist for this new division, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business. Joining on the ground floor of this startup team, you’ll partner directly with the Head of Data Science and Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way! <h2>Responsibilities</h2> <ul> <li>Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth</li> <li>Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies</li> <li>Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design &amp; execute experiments with great rigor and efficient data techniques</li> <li>Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written</li> <li>Identify what matters most and prioritize ruthlessly for the area you will own</li> <li>Contribute to a culture of strong technical ownership, coach junior Data scientists in the team, and partner with Head of Data Science to keep evolving DS working model and elevate DS impact</li> <li>Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</li> <li data-usually-unique-id="517665570965654452606557">9<span class="thread-934063570949653311844877 attrcomment attrcommentfirst thread-934063570949653311844877-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz80zz83zz90zr01z85zz90zoz87zxez81zz75zx1whbz65zyz70zz77zsphz65z9z79z">+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company</li> <li>Proven track record of being able to work independently, driver measurable business impact, and proactively engage with business stakeholders with minimal direction <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz73zz66zthz71zz7

Staff Data Scientist, AI Products

<h2 class="p1">Role Description</h2> Dropbox’s Core team is looking for a Senior Product Design Manager to lead product design teams in building best-in-class product experiences that delight our customers. This leader will shape the vision and execution of our most critical product value, from core features to future collaboration workflows. This role will be responsible for ensuring every interaction our customers have is met with an “it just works” experience. This role will also be critical in contributing to our world-class design discipline, guiding talented designers, focused on high levels of craft and quality across Dropbox. You’ll work closely with leaders across the business and shape not just our products, but our people and the way we design and build. <h2 class="p1">Responsibilities</h2> <ul> <li>Lead the team in balancing urgency vs. the incredibly high quality bar expected by both our customers and the broader Dropbox organization</li> <li>Craft and communicate a compelling long-term design strategy and vision</li> <li>Lead the design process for your team - from problem definition to design implementation</li> <li>Partner closely with leadership across functions - product, engineering, research, marketing, and other cross functional teams - to ensure products are well-defined, high impact, and successfully executed</li> <li>Work closely with design leadership to ensure a cohesive customer experience across all products&nbsp;</li> <li>Create a team of best-in-class designers who obsess over customers and move fast in a highly ambiguous environment&nbsp;</li> <li>Foster a healthy and collaborative culture that embodies Dropbox's values and continue to develop Dropbox as one of the best places to work</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>At least <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80ziz90zz67zgkz66zz83zz77z6z68zz74zxz7

Senior Manager, Product Design 

<h2>Role Description</h2> As a Senior iOS Engineer on the Design System Team, you will play a central role in enabling consistent, scalable, and delightful product experiences across our native applications. You will help define and evolve our design system foundations, ensuring engineers and designers can build with speed, quality, and cohesion. In this role, you’ll gain exposure to senior leadership, influence design and engineering practices across teams, and contribute to the evolution of a system that empowers millions of users. Your impact will span: <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>System foundations: Building reusable iOS components and frameworks that serve as the backbone of our product experience.</li> <li>Collaboration &amp; advocacy: Partnering with designers, Android peers, and product engineers to ensure multi-platform design system cohesion and adoption.</li> <li>Scalability &amp; innovation: Driving long-term architecture, accessibility, and performance standards that support product growth at scale.</li> <li>Developer experience: Improving documentation, workflows, and tooling to make using the design system frictionless for engineers.</li> </ul> Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. <h2>Responsibilities</h2> <ul> <li>Build, maintain, and evolve Dropbox’s DIG design system iOS component library using Swift, SwiftUI, and UIKit.</li> <li>Translate Figma designs and tokens into accurate, maintainable UI components.</li> <li>Collaborate with cross-platform peers (Android, Web) to ensure consistency and parity.</li> <li>Define and maintain versioning, governance, and release processes for design system components.</li> <li>Improve internal documentation, onboarding, and tooling to accelerate adoption.</li> <li>Provide support and advocacy across product teams via code reviews, pairing, and developer experience improvements.</li> <li>Ensure design system components meet accessibility, performance, and testability standards.</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li data-usually-unique-id="152956718993828856870618">Bachelor’s degree in Computer Science or related technical field involving coding</sp

Senior iOS Software Engineer, Design Systems

<h2>Role Description</h2> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-gz71zz89zz86zqz85zz83zsyvz122zz73zz79zz80zcs9xg1z80zlz69z7lz65zz67zz85zau2z76zgz86z5gdz122zvz88zjnaz79zz78zv">At Dropbox, we believe in simplifying the way people work together. We provide a range of innovative cloud-based solutions to empower individuals and businesses to share, access, and collaborate on their files seamlessly. Engineering Managers are pivotal in shaping our mission of building a more enlightened way of working where everyone can unleash their creative potential without constraints. <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-gz71zz89zz86zqz85zz83zsyvz122zz73zz79zz80zcs9xg1z80zlz69z7lz65zz67zz85zau2z76zgz86z5gdz122zvz88zjnaz79zz78zv">As a Senior Engineering Manager, you’ll thrive in our team if you love chasing impact, working through ambiguity, and developing a culture of innovation. In this role, you’ll lead a team of 12-20 engineers, leveraging your robust managerial toolbox to drive direct business and customer impact independently. You’ll work closely with your direct reports, cross-functional partners, and other teams to build the future of Dropbox. Our team culture rewards a bias for action, engineering partnership in defining our strategy, and efficient operational excellence. The ideal candidate will possess strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment. <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-gz71zz89zz86zqz85zz83zsyvz122zz73zz79zz80zcs9xg1z80zlz69z7lz65zz67zz85zau2z76zgz86z5gdz122zvz88zjnaz79zz78zv">On our Core Media &amp; Intelligence team, you will be responsible for leading AI integrations into Dropbox’s flagship File Sync &amp; Share product. This team is responsible for integrating the Dash product into our existing file-focused workflows and for our existing Dropbox customers, as well as evolving Dash to become a platform product. This team will create a new platform/API abstraction to enable all Core teams easily integrate with AI-powered capabilities and build agents leveraging Dash and other technologies. This is a high visibility role leading a high priority for Dropbox and has the opportunity to shape our future company direction, as we evolve the Dropbox product from sync and storage to an AI-powered workspace. <div> Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. </div> <h2>Responsibilities</h2> <ul> <li>Directly manage up to 20 direct reports, as a single execution unit</li> <li>Partner with multiple Product Managers to plan roadmaps and sprints</li> <li>Be accountable for high quality execution on critical and high visibility business objectives</li> <li>Be responsible for making tradeoffs between feature work and addressing long term technical debt</li> <li>Be responsible for excellence in software quality, engineering practices and operations</li> <li>Lead the team through standard Agile processes, such as backlog management, stand ups, retros, etc.</li> <li>Review and approve engineering designs and be able to set technical direction&nbsp;(in collaboration with a Technical Lead)</li> <li>Drive cross-org initiatives alongside managing execution responsibilities</li> <li>Drive career conversations and career plans for your direct reports&nbsp;</li> </ul> <h2>Requirements</h2> <ul> <li>BS, MS, or PhD in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent technical experience</li> <li>Minimum of 8 years of people management experience with an engineering team</li> <li>Minimum of 10 years as a software engineer or equivalent technical experience</li> <li>Must have experience managing engineering organizations of 20 or above&nbsp;and experience managing managers</li> <li>Must have experience building or integrating with AI products</li> <li>Must have worked in a platform team or a developer-facing API product with both internal and external consumers</li> <li>Must have experience running a standard Agile process such as backlog management, stand ups, retros, etc</li> <li>Must be results-driven, especially good at balancing execution predictability with the agility needed in bringing a new product to market</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience shipping AI-powered features in production, collaborating closely with ML engineers and product teams</li> <li>Strong backend engineering skills with systems that support model serving, inference, and data pipelines at scale</li> <li>Strong background in AI agent infrastructure and building AI agents</li> <li>Ability to evaluate AI models for a specific use case and advise on build vs buy decisions</li> <li>Expertise in distributed systems architecture — designing for scalability, fault tolerance, observability, and graceful degradation in multi-service environments.</li> </ul> <div> <div> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$204,900&mdash;$277,200 CAD</div></div></div>

Senior Engineering Manager, Core Media & Intelligence

<h2>Role Description</h2> How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As the Sr Data Science Manager for Dash Experience, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business. Joining on the ground floor of this startup team, you’ll partner directly with the Head of Data Science and Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way! <h2>Responsibilities</h2> <ul> <li>Manage and scale a high performing team of data scientists</li> <li>Coach and mentor data scientists of varying experiences to ensure their continued growth&nbsp;</li> <li>Plan, execute, and deliver a profolio of mission-critical data science projects for Dash Experience, and provide technical leadership in a fast-paced environment</li> <li>Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies</li> <li>Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written</li> <li>Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</li> <li>Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth</li> <li>Identify what matters most and prioritize ruthlessly&nbsp;</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</li> <li data-usually-unique-id="517665570965654452606557">10+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company</li> <li>3+ years of experience directly managing data scientists or product analysts</li> <li>Proven track record of managing a portfolio of Data Science projects that improve user experience and drive measurable business impact</li> <li>Deep understanding of statistical analysis, experimentation design, and common analytical techniques</li> <li>Experience using data to inform product and business decisions that led to measurable outcomes</li> <li>Exceptional verbal and written communication skills</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience in startups or building 0→1 products</li> <li>Expertise in using data to inform AI/ML product development</li> <li>Background in SaaS product</li> </ul> <div> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$187,900&mdash;$254,100 CAD</div></div></div>

Senior Data Science Manager, AI Products

<h2 class="p1">Role Description</h2> <div> Dropbox is seeking a Principal Product Manager to lead the strategy and execution of our next-generation AI-powered experiences within Dash, Dropbox’s universal search and organizational assistant. In this role, you’ll shape how people find, organize, and act on their work—crafting intelligent, contextual, and deeply useful experiences across desktop, mobile, and web. You’ll define the vision for Dash’s most visible surfaces and entry points—whether it’s reimagining the Start Page as a daily hub for focus and flow, or evolving our on-device and mobile experiences into intelligent companions for deep work. These are high-impact, 0→1 roles, giving you the opportunity to explore new interaction models and push the boundaries of what AI can do for productivity. This position demands a balance of customer obsession, technical fluency in AI/ML systems, and strong product instincts. You’ll navigate across executive and IC audiences, translating ambiguous opportunities into clear, scalable strategies. If you’re passionate about building AI-native, cross-platform product experiences that redefine how people work, we’d love to meet you. </div> <div> <h1 data-usually-unique-id="606402318612889127865096">Responsibilities</h1> </div> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Own and evolve the product vision and roadmap for your area (Surfaces and Start Page), driving alignment across functions.</li> <li>Translate ambiguous problems and AI opportunities into clear strategies, experiments, and roadmaps.</li> <li>Partner closely with Engineering, Design, Data Science, Research, and GTM to ship innovative, AI-powered features at scale.</li> <li>Collaborate with the Dropbox AI/ML and Platform teams to ensure scalable, privacy-respecting, and performant AI implementations.</li> <li>Act as a thought leader—coaching other PMs, contributing to company-wide AI product strategy, and influencing direction across teams.</li> <li>Define success metrics and deliver measurable impact through experimentation, iteration, and disciplined execution.</li> </ul> <div><hr></div> <div> <h1 data-usually-unique-id="547007914410211755334752">Basic Qualifications</h1> </div> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Bachelor’s degree or equivalent practical experience in product management, engineering, or data-driven product development.</li> <li>10+ years of product management experience, including ownership of major product initiatives end-to-end.</li> <li>Proven success building and shipping AI-powered products at scale—especially in productivity, SaaS, or consumer software.</li> <li>Deep product sense and consumer instincts—especially on mobile or multi-surface experiences.</li> <li>Comfort operating in 0→1, pre-PMF environments with shifting priorities and open-ended problem spaces.</li> <li>Deeply understand customer workflows and pain points through user research, data analysis, and competitive insights.</li> <li>Strategic thinker with excellent communication skills; you can inspire teams and influence at every level, from ICs to executives.</li> <li>Passion for the future of work, AI, and building products that help people focus on what matters most.</li> </ul> <div> <h1 data-usually-unique-id="548669306536152708538603">Preferred Qualifications</h1> </div> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Background in AI/ML, NLP, or data science.</li> <li>Experience working on assistants, chatbots, or productivity-enhancing tools.</li> <li>Familiarity with privacy, security, and ethical considerations in AI product development.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$227,000&mdash;$307,100 CAD</div></div></div>

Principal Product Manager, Dash Start Page

<h2>Role Description</h2> At Dropbox, our Mobile Infrastructure team plays a critical role in ensuring that our engineers can build, test, and ship world-class mobile experiences with speed and reliability. We are looking for an engineer who can help elevate this foundation and bring our systems to the next level. In this role, you will own and evolve our Bazel build system while driving improvements to our CI/CD pipeline through tools such as Buildkite. You’ll partner closely with other engineers to streamline workflows, resolve bottlenecks, and create scalable solutions that empower teams across Dropbox. With your expertise in Bazel, CI/CD, and iOS development, you’ll not only maintain and optimize our infrastructure but also enable our developers to work more efficiently and effectively. This is a unique opportunity to shape the core systems that power Dropbox mobile development, collaborate with talented cross-functional teams, and directly influence the velocity and quality of how we deliver Dropbox to millions of users worldwide. <div> Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. </div> <h2>Responsibilities</h2> <ul> <li>Maintain and upgrade our current tooling both to support developers as well as ensure a properly functional CI/CD system</li> <li>Improve the mobile build scripts by working on foundational issues and helping to rearchitect, as necessary</li> <li>Work with other engineers to promote best practices and ensure a high quality bar is maintained</li> <li>Collaborate with other build and platform teams to ensure tooling is properly supported and scalable to future solutions</li> <li>Provide support for other components owned by this team, not limited to features currently written in Swift</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li>Bachelor’s degree in Computer Science or related technical field involving coding (e.g., Physics or Mathematics), or equivalent technical experience</li> <li>5+ years of experience</li> <li>Understanding of operation/administration CI/CD systems (e.g Buildkite, CircleCI, Jenkins)</li> <li>Engineering skills and experience with iOS application development &nbsp;with interest in deep-diving into platform build tools (i.e<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz

iOS Software Engineer, Mobile Infrastructure

<h2 class="p1">Role Description</h2> As a GTM Full Stack Engineer, you will play a key role in delivering best-in-class customer and support solutions that enhance and empower the user journey. You’ll collaborate closely with cross-functional stakeholders to design, implement, and iterate on scalable technical solutions that drive meaningful business impact. This role offers the opportunity to work on high-impact projects, contribute to strategic initiatives, and help ensure our GTM systems are robust, adaptable, and aligned with Dropbox’s broader goals. In this role, you’ll be supported and empowered to grow while contributing to impactful initiatives across the GTM Engineering team. You’ll build on your existing experience, take ownership of key projects, and have opportunities to expand your skills in a collaborative and fast-paced environment. <h2 class="p1">Responsibilities</h2> <ul> <li>Develop full stack applications that support Sales, Marketing, and Customer Experience initiatives</li> <li>Contribute to the design, build, and maintenance of scalable, secure, and high-performing systems and integrations</li> <li>Use AI-driven tools and data workflows to enhance automation, personalization, and operational efficiency</li> <li>Collaborate cross-functionally with business stakeholders and technical teams including Data Engineering, Product Engineering, and Communications &amp; Collaboration</li> <li>Contribute to architectural decisions and long-term technical strategy for GTM platforms</li> <li>Guide junior/intern developers and contribute to a culture of technical excellence</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li><span class="thread-130270587722344821775116 attrcomment attrcommentfirst thread-130270587722344821775116-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvuiz74zqklaz83zz72z5z83zz88zmyz76z7m8z84zz68zoz70zuz71zz73zryz90zz65zz76z">5+ years of professional software engineering experience, with a track record of building and maintaining reliable software systems</li> <li>Proficiency in Python, with hands-on experience in implementing scalable backend solutions</li> <li>Familiar with JavaScript/TypeScript and frameworks like React and Node.js</li> <li>Writes clean, high-quality code, effectively navigates large codebases, and contributes to code reviews</li> <li>Demonstrates strong ownership and problem-solving skills, with a focus on aligning work to team and business goals</li> <li>Effective communicator, comfortable working with both technical and non-technical stakeholders</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Understanding of microservices architecture, RESTful APIs, and event-driven systems</li> <li>Exposure to Go-to-Market (GTM) platforms and related business processes like Content Management Systems such as AEM, Salesforce, Marketo and related platforms</li> </ul> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2>

CX Software Engineer

<h2>Role Description</h2> At Dropbox, content designers are relied on not only for simple, helpful, and human language, but also partnership in the design process. We always bring a user-focused point of view and give input on design that goes far beyond language. We’re looking for an intern eager to learn how to craft in-product content through hands-on experience. As part of the Content Design team (within our broader Design organization), you’ll work on user experiences that help millions of people do amazing work every day. In this role, you’ll meet regularly with a mentor and other content designers, and partner directly with a product team. You’ll also join Design team meetings and critiques, working closely with product designers, product managers, engineers, researchers, and more. Along the way, you’ll gain experience in writing, designing, researching, and iterating on user experiences to make Dropbox feel seamless and easy to use. In our <a class="attrlink" href="https://experience.dropbox.com/virtualfirst" target="_blank" data-target-href="https://experience.dropbox.com/virtualfirst">Virtual First</a> work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead. For Summer 2026, we offer two start dates culminating in a 12-week internship: <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>May 26 - August 14, 2026</li> <li>June 30 - Sep 18, 2026</li> </ul> <h2>Responsibilities</h2> <ul> <li>Craft high-quality content that appears inside our product, including error and success messages, education, upsells, and more</li> <li>Translate complex concepts into friendly, easy-to-understand experiences</li> <li>Align your work to business goals, user needs, and our style guides, with guidance from your mentor and partners</li> <li>Develop and explain a rationale for your content recommendations</li> <li>Present your work to others for feedback, including content designers and cross-functional partners</li> <li>Give thoughtful feedback on projects presented in workshops and critiques</li> <li>Draft and iterate on content based on feedback from partners and research participants</li> </ul> <h2>Requirements</h2> <ul> <li>Currently pursuing an undergraduate or graduate degree (graduating by<span class="highlight thread-746135047853848542877815 attrcomment attrcommentfirst thread-746135047853848542877815-first author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z" data-highlight-color="#F7CC62">&nbsp;Spring 202<span class="highlight

Content Design Intern (Summer 2026)

<h3>SUPERHUMAN MAIL 👉</h3> At Superhuman, we’ve built the fastest email experience in the world — one that's <a href="https://superhuman.com/love">deeply loved and adored by customers</a> who get through their inboxes twice as fast. 📣 Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at<a href="http://superhuman.com/">&nbsp;superhuman.com</a> and about our <a href="https://blog.superhuman.com/our-values/">values here</a>. <h3>BUILD LOVE 💜</h3> At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other. <h3>CREATE MASSIVE IMPACT 🚀</h3> We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too. <h3>ROLE 👩🏽‍💻👨‍💻</h3> As a Senior Growth Product Manager, you will drive sustainable and scalable growth across our customer lifecycle — from acquisition and activation to retention and expansion. In this role, you’ll be at the forefront of our Product-Led Growth (PLG) strategy, leading high-impact experiments and building systems that accelerate customer value and revenue. You’ll work cross-functionally with world-class teams to optimize funnel conversion, unlock self-serve revenue opportunities, and scale our B2B PLG engine. <ul> <li>Own the end-to-end PLG growth strategy across acquisition, activation, retention, and expansion.</li> <li>Identify and prioritize the highest-impact growth opportunities based on data, user insights, and market trends.</li> <li>Drive fast-paced experimentation to optimize conversion funnels and unlock new revenue opportunities.</li> <li>Partner with engineering, analytics, PMM, and customer-facing teams to build and iterate on high-performing growth loops.</li> <li>Lead growth pods to execute roadmap initiatives — with clear ownership over experiment planning, execution, and analysis.</li> <li>Influence go-to-market strategy, pricing &amp; packaging, and product-led sales efforts through customer insights and experimentation.</li> <li>Define and track key growth metrics, including activation rates, retention cohorts, LTV/CAC, and expansion revenue.</li> <li>Use data to surface bottlenecks, test hypotheses, and refine the roadmap to maximize business impact.</li> <li>Build feedback loops between product and go-to-market teams to continually improve user onboarding and engagement.</li> </ul> <h2>SOUND LIKE YOU? 🙌</h2> <ul> <li>Experience:&nbsp;You have 3+ years of experience in growth product management, ideally in B2B SaaS or a product-led environment.</li> <li>You have a proven track record in PLG or self-serve models, with success owning metrics like signup-to-activation, retention, expansion, and LTV/CAC.</li> <li>End-to-End Growth Strategy Ownership:&nbsp;You connect market insight → PLG roadmap → OKRs. You prioritize the highest-impact bets across acquisition, activation, retention, and expansion. You co-author quarterly goals with leadership and revisit them as data shifts.</li> <li>Experimentation &amp; Learning Mindset:&nbsp;You design statistically sound A/B tests, ship fast iterations, learn aloud, and scale wins. You challenge “we’ve always done it this way” when impact warrants.</li> <li>Analytical Insight &amp; Data Fluency:&nbsp;You surface “gold spots” in messy funnels, define crisp KPIs, and tell the story behind the numbers. You move seamlessly from SQL/dashboards to stakeholder-ready narratives.</li> <li>Cross-Functional Leadership &amp; Execution:&nbsp;You rally Design, Eng, Data, PMM, and GTM pods. You clarify scope, trade-offs, and timelines. You coach teams while keeping momentum high.</li> <li>Stakeholder Influence &amp; Communication:&nbsp;You earn trust up, down, and sideways. You frame decisions, secure buy-in, and navigate change with empathy and clarity.</li> <li>Velocity &amp; Bias to Action:&nbsp;You turn insight into shipped value quickly. You align fast, unblock teams, and hit timing windows—delivering quality without drag.</li> <li>Creative Solutioning &amp; Bold Problem Solving:&nbsp;You generate and refine novel growth ideas, test constraints, and find workable alternatives when the “perfect” path isn’t feasible.</li> <li>Customer Insight &amp; Empathy:&nbsp;You build a deep understanding of customer journeys and pain points. You leverage interviews, usage data, and frontline feedback to surface unmet needs and shape high-impact solutions. You champion the voice of the user in growth strategy and prioritization.</li> <li>Growth Mindset:&nbsp;You embrace opportunities, welcome feedback, and believe you and others can always grow.</li> <li>AI Enthusiast:&nbsp;You believe AI will revolutionize how we work and the experiences we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.</li> <li>You have a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.</li> </ul> <h3>SALARY INFO 💸</h3> Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future. <ul> <li>SF/NY/Seattle: $172k-$237k</li> <li>Other US geographies: $155k-$214k</li> <li>Canada: $154k-$211k CAD</li> </ul> <h3>BENEFITS 🎁</h3> Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: <ul> <li>Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)</li> <li>Disability and life insurance options</li> <li>401(k) and RRSP matching (US &amp; Canada only)</li> <li>Paid parental leave</li> <li>20 days of paid time off per year, 12 days of paid holidays per year (17 days for LatAm), two floating holidays per year, and flexible sick time</li> <li>Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)</li> <li>Annual professional development budget and opportunities</li> </ul> Superhuman takes a market-based approach to compensation, so base pay may vary by location. <div> <h3>COME JOIN US 🎟️</h3> </div> We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #LI-Remote

Growth Product Manager

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div>An overview of this role As a Staff Backend Engineer in the <a class="textLink" href="https://handbook.gitlab.com/handbook/engineering/infrastructure-platforms/developer-experience/">Developer Experience</a> group, you’ll work cross-functionally to help us identify and improve the engineering experience across GitLab’s internal engineering teams. We’re at a pivotal time in transforming our testing approach and development experience to enable engineers to deliver high-quality code efficiently and with confidence.&nbsp; About the team Our Developer Experience group currently has six globally distributed teams of Backend Engineers and Software Engineers in Test. In this role, you’ll work across our entire group to identify and remove the biggest points of friction that affect development at GitLab. You’ll split your time between hands-on coding in Ruby and Go, designing scalable solutions, and helping every team deliver. You’ll also be instrumental in shaping our engineering culture across GitLab. This is a highly visible role with strong company-wide support. You’ll be instrumental in shifting our culture and practices toward a cohesive Developer Experience Platform strategy, backed by buy-in and appetite for change. <h3>What you’ll do</h3> <ul> <li value="1">Drive Technical Excellence Across Teams: Provide hands-on engineering contributions and technical leadership across six Developer Experience teams, jumping in to unblock critical work or accelerate high-impact initiatives.</li> <li value="2">Champion Engineering Needs: Partner with engineering teams across GitLab to identify pain points, gather feedback, and translate day-to-day frustrations into actionable improvements for the Developer Experience roadmap.</li> <li value="3">Transform Testing at Scale: Help us modernize our testing to support GitLab's growth and ensure engineers have fast, reliable tools that catch issues early without slowing them down.</li> <li value="4">Optimize CI/CD Pipelines: Reduce merge and CI friction by building workflows that deliver fast, actionable feedback and help engineers iterate confidently and ship faster.</li> <li value="5">Break Down Systemic Bottlenecks: Collaborate with Platform, Product, and Infrastructure teams to identify and eliminate the architectural and process friction that slows down development.</li> <li value="6">Shape Engineering Culture: Foster a culture of continuous learning, inclusion, and improvement, where great developer experience is a shared value across the organization.</li> </ul> <h3>What you’ll bring</h3> <ul> <li value="1">Deep experience with developer tooling, DevEx strategies, and testing frameworks at scale.</li> <li value="2">Experience leading platform or transformation initiatives across multiple teams.</li> <li value="3">Proven ability to influence without authority and collaborate across functions.</li> <li value="4">Familiarity with DevOps workflows and CI/CD pipelines.</li> <li value="5">Strong written and verbal communication skills in a remote-first environment.</li> <li value="6">A product mindset with a passion for empowering developers.</li> <li value="7">Alignment with GitLab values, especially collaboration, iteration, and transparency.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$131,600&mdash;$282,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), dis

Staff Backend Engineer, Developer Experience (Ruby)

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Commercial Solutions Architect, you’ll be a trusted advisor to GitLab Mid-Market prospects and customers in North America, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. <h2>What you’ll do</h2> <ul> <li value="1">Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.</li> <li value="2">Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.</li> <li value="3">Collaborate with Commercial Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.</li> <li value="4">Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.</li> <li value="5">Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.</li> <li value="6">Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.</li> <li value="7">Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.</li> <li value="8">Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.</li> <li value="2">Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.</li> <li value="3">Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.</li> <li value="4">Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.</li> <li value="5">Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.</li> <li value="6">Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.</li> <li value="7">Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.</li> <li value="8">Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.</li> </ul> <h2>About the team</h2> We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$90,300&mdash;$193,500 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note th

Solutions Architect, Commercial

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As an Engineering Manager for Composition Analysis and Dynamic Analysis, you’ll lead multiple teams building the application security scanning capabilities that help GitLab customers find and fix vulnerabilities in their software supply chain and web applications. You’ll guide engineers working on software composition analysis, container scanning, API security, dynamic application security testing, and fuzz testing, and you’ll be responsible for setting priorities, shaping product architecture, and running agile processes across these groups so that our security offerings stay effective, reliable, and easy to use in real DevSecOps environments. You’ll balance complex, security-focused roadmaps, author project plans that span both groups, and coordinate their work so that customers get a cohesive, end-to-end application security experience within GitLab. In your first year, you’ll drive key initiatives like auto-remediation of vulnerable packages, scanning unmanaged C/C++ dependencies, static reachability analysis at the function level, snippet detection for open source dependencies, and significant improvements to the DAST crawler’s efficiency and stability. Some examples of our projects: <ul> <li value="1">Designing auto-remediation workflows for vulnerable open source and third-party dependencies</li> <li value="2">Improving the DAST crawler to provide more consistent and reliable coverage of modern web applications</li> </ul> <h4>What you’ll do</h4> <ul> <li value="1">Lead engineers across the Composition Analysis and Dynamic Analysis groups, setting clear priorities and expectations.</li> <li value="2">Drive key security initiatives, including auto-remediation of vulnerable software packages, scanning unmanaged C/C++ dependencies, static reachability analysis, and snippet detection for open source dependencies.</li> <li value="3">Improve Dynamic Analysis Security Testing (DAST) capabilities by enhancing the crawler for efficiency, stability, and consistent web application traversal.</li> <li value="4">Balance priorities and resources across multiple security-focused engineering teams to ensure sustainable delivery and high-quality outcomes.</li> <li value="5">Author and maintain project plans for epics spanning both groups, aligning work, identifying dependencies, and avoiding duplication of effort.</li> <li value="6">Run agile project management processes for multiple teams, including planning, estimation, and continuous improvement of delivery practices.</li> <li value="7">Provide guidance on the architecture of security products, ensuring that software composition analysis and dynamic analysis solutions are robust and scalable.</li> <li value="8">Collaborate closely with Composition Analysis and Dynamic Analysis teams to ensure consistent, complementary approaches to application security across GitLab’s platform.</li> </ul> <h4>What you’ll bring</h4> <ul> <li value="1">Background leading multiple technical teams or groups, ideally in application security or related domains</li> <li value="2">Practical understanding of software composition analysis, including how to assess and manage risks in application dependencies</li> <li value="3">Knowledge of dynamic application security testing (DAST), API security, and web application security testing techniques and tools</li> <li value="4">Familiarity with containerization technologies, package managers, and dependency management systems</li> <li value="5">Experience working with or around open source security tooling (for example, OWASP ZAP, Trivy, or similar tools)</li> <li value="6">Ability to plan and run agile project management processes across several teams, including coordinating priorities and dependencies</li> <li value="7">Skill in guiding product and architecture decisions for security scanning tools, balancing technical constraints with customer needs</li> <li value="8">Openness to candidates with transferable experience in security engineering, DevSecOps, or vulnerability management who are motivated to grow in application security leadership</li> </ul> <h4>About the team</h4> The Composition Analysis and Dynamic Analysis teams sit within GitLab’s security product area and focus on building and improving our application security scanning capabilities across the DevSecOps platform. Together, these groups own core features such as software composition analysis, container scanning, API security, dynamic application security testing, fuzz testing, and related remediation workflows. You’ll lead a distributed group of security-focused engineers who collaborate asynchronously across time zones using GitLab itself for planning, code review, and delivery. The team is currently focused on advancing capabilities like auto-remediation of vulnerable packages, scanning unmanaged C/C++ dependencies, static reachability analysis, snippet detection for open source dependencies, and improving the DAST crawler for more efficient, stable coverage of modern web applications, while keeping architectures aligned and approaches consistent across both groups.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$131,600&mdash;$282,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.

Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Senior Backend Engineer on the <a class="textLink" href="https://handbook.gitlab.com/handbook/engineering/development/sec/software-supply-chain-security/authentication/">Auth Infrastructure team</a> at GitLab, you’ll build the critical infrastructure layer that powers authentication and authorization for millions of users across GitLab.com, self-managed, Dedicated, and air-gapped environments. You’ll focus on secure, performant, and reliable identity services while helping GitLab move toward a zero-trust architecture and microservices-based future. You’ll work closely with Authentication, Authorization, Platform, and Infrastructure teams to design and implement components like Envoy proxy configuration, token services, bi-directional gRPC tunnels, mTLS, and service mesh architecture, and to add robust observability and debugging for distributed auth systems. This role gives you the opportunity to solve authentication infrastructure challenges at global scale and directly influence the roadmap for GitLab’s secure and scalable authentication solution. Your work will empower GitLab system administrators to balance security and accessibility, shaping the first impression customers have when they log in, onboard users, and manage core security rules for their instances. <h2>What you’ll do</h2> <ul> <li value="1">Design and implement core components of GitLab's authentication infrastructure layer, including Envoy proxy configuration, token services, and policy decision systems.</li> <li value="2">Develop solutions for critical infrastructure challenges such as bi-directional gRPC tunnels, mutual Transport Layer Security (mTLS), and service mesh architecture.</li> <li value="3">Build and maintain authentication infrastructure that supports GitLab.com, self-managed, Dedicated, and air-gapped deployment models.</li> <li value="4">Optimize the performance and reliability of authentication and authorization decisions at scale across distributed systems.</li> <li value="5">Implement and refine monitoring, observability, and debugging capabilities for authentication services to ensure secure and stable operation.</li> <li value="6">Collaborate with Authentication, Authorization, Platform, and Infrastructure teams to align infrastructure capabilities with product and architectural requirements.</li> <li value="7">Contribute to the team’s technical direction and roadmap for secure, scalable authentication, including standards for style, maintainability, and best practices.</li> <li value="8">Represent GitLab and its values through participation in public communication, broader initiatives, and contributions to relevant open source projects.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Strong experience building high-performance backend services in Go, ideally in large-scale, distributed environments.</li> <li value="2">Hands-on experience with proxy and edge technologies such as Envoy, Traefik, HAProxy, or nginx, including configuration and operation in production.</li> <li value="3">Practical experience with service mesh architectures, mutual TLS (mTLS), zero-trust networking, and secure service-to-service communication patterns (gRPC, REST).</li> <li value="4">Working knowledge of database and storage technologies such as RDS, Google Spanner, Postgres or similar, including schema design and performance considerations.</li> <li value="5">Understanding of token systems (for example JWT or Macaroons), cryptographic signing, and key management for authentication and authorization workflows.</li> <li value="6">Experience with Kubernetes, container orchestration, and cloud-native deployment patterns, including observability, monitoring, and debugging of distributed systems.</li> <li value="7">Ability to own projects from concept to production, including proposing designs, driving discussions, and delivering in a highly agile, iterative environment.</li> <li value="8">Effective written and verbal communication in English, with a collaborative, solution-oriented mindset and openness to learning from and supporting team members with diverse backgrounds and transferable skills.</li> </ul> <h2>About the team</h2> At GitLab, we on the <a class="textLink" href="https://handbook.gitlab.com/handbook/engineering/development/sec/software-supply-chain-security/authentication/">Auth Infrastructure team</a> sit within the <a class="textLink" href="https://handbook.gitlab.com/handbook/engineering/development/sec/software-supply-chain-security/">Software Supply Chain Security group</a> and focus on building and maintaining the core authentication and authorization infrastructure that underpins all GitLab deployment models. Our mission is to give GitLab system administrators the tools they need to balance security and accessibility, making the first authentication experience smooth while ensuring identity services are secure, flexible, and scalable. You’ll work as part of a small, distributed team that collaborates asynchronously across time zones with Authentication, Authorization, Platform, and Infrastructure teams to support GitLab’s shift toward microservices and zero-trust networking. We are currently focused on solving challenges like high-scale auth performance, secure service-to-service communication, and supporting complex environments including GitLab.com, self-managed, Dedicated, and air-gapped deployments.<div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty

Senior Backend Engineer(Golang),Software Supply Chain Security: Auth Infrastructure

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As the Sales Analytics Manager, you’ll be the go-to individual contributor for turning complex sales and go-to-market data into clear insights and tools that help leaders make better decisions. You’ll work with pipeline, quota, and core sales performance metrics to build analytics, dashboards, and reporting that Field Operations stakeholders can rely on. You’ll own projects end to end: partnering with stakeholders to understand questions, managing projects, running the analysis, and translating results into recommendations that drive tangible impact. You’ll work primarily with Tableau, SQL, and Python. You’ll also engage with modern data stack components like data warehouse and modeling tools such as Snowflake and dbt, and you’ll collaborate closely with adjacent functions such as Customer Success analytics. Over your first year, you’ll focus on establishing a strong analytics foundation for sales, delivering quick-win insights and scalable reporting, and becoming a trusted partner to leaders across the go-to-market organization. <h2>What you’ll do</h2> <ul> <li>Lead end-to-end sales analytics work, from defining questions with stakeholders to building datasets, analysis, and clear recommendations that inform sales decisions.</li> <li>Develop and maintain reporting and dashboards in Tableau and other reporting tools that surface pipeline, quota, and core sales performance metrics to sales and leadership teams.</li> <li>Drive deep analysis of sales pipeline, quota attainment, and other sales metrics using SQL and Python to uncover trends, risks, and opportunities.</li> <li>Collaborate closely with Sales, Field Operations / RevOps, Finance, and Customer Success partners to translate business needs into scalable analytical solutions and tools.</li> <li>Own the quality, structure, and usability of sales data in partnership with central data teams, ensuring consistency across Snowflake, dbt models, and other data sources where relevant.</li> <li>Manage stakeholder expectations and project timelines, prioritizing requests and communicating trade-offs and outcomes in a clear, structured way.</li> <li>Partner with Customer Success and broader go-to-market teams to align sales analytics with go-to-market and customer success metrics where needed.</li> <li>Contribute to improving analytics processes, documentation, and standards so the team can work more efficiently and reuse high-impact analytical assets.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Background working in sales analytics, including hands-on experience with pipeline, quota, and core sales performance metrics.</li> <li>Proficiency with business intelligence tools, with direct experience using Tableau or a similar BI platform and the ability to adapt to GitLab’s tooling.</li> <li>Practical skills in querying and transforming data using SQL and Python, and comfort working with modern data warehouses and analytics environments.</li> <li>Ability to manage projects and stakeholders, translating business questions into analytical plans and communicating findings to non-technical partners.</li> <li>Experience supporting sales or go-to-market teams, with familiarity in areas such as customer success, pre-sales, post-sales, or partner / channel motions.</li> <li>Exposure to tools and concepts such as dbt, Snowflake, or comparable technologies, and an understanding of data structures that support scalable reporting.</li> <li>Clear, structured communication skills in an all-remote, asynchronous environment, including documenting work and collaborating across time zones.</li> <li>Openness to learning GitLab’s product, data model, and ways of working, with transferable experience from sales, revenue, or field operations analytics roles.</li> </ul> <h2>About the team</h2> The Revenue Analytics team sits within GitLab’s Revenue Strategy &amp; Operations organization and focuses on turning sales and go-to-market data into clear, actionable insights for leaders and frontline teams. You’ll join a distributed group that partners closely with Sales, Customer Success, Finance, and other Revenue Operations team members to understand pipeline health, quota performance, and broader go-to-market metrics, and to build the tools and reporting that support better decisions. The team works asynchronously across time zones, using GitLab and our data stack to collaborate on projects, share context, and maintain transparency. Current priorities include strengthening our sales analytics foundation, deepening our use of business intelligence tools like Tableau, and building repeatable analytics that help stakeholders quickly understand performance and identify opportunities to improve results. <h4> </h4><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$98,000&mdash;$210,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Co

Sales Analytics Manager

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Renewals Strategy Manager, you'll be a key strategic partner to GitLab's Renewal Management and Customer Success teams, turning complex data into clear decisions that improve how we retain and grow customers. You'll report to the Director of Customer Experience (CX) Strategy and own the renewal analytics and forecasting motions that give CX and Sales leaders confidence in the pipeline, clarity on churn and expansion drivers, and early warning on at-risk accounts. In your first year, you'll shape and refine global renewal forecasting processes, build and maintain renewal health scoring models, and surface actionable insights that drive measurable improvements in renewal performance and operational efficiency across our direct and channel motions. You'll work closely with Revenue Operations, Sales Operations, and IT to improve systems and automation, using tools like Salesforce, business intelligence platforms, SQL, and spreadsheets to support a data-driven, customer-first operating model. <h2>What you'll do</h2> <ul> <li>Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends, gaps, and opportunities.</li> <li>Drive the global renewal forecasting process, improving accuracy by integrating customer health insights and predictive analytics.</li> <li>Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.</li> <li>Translate churn attribution, expansion patterns, and renewal performance data into clear insights and action plans for Customer Success and Renewals leadership.</li> <li>Identify, design, and implement process improvements and automation that enhance data quality, reduce manual effort, and increase operational efficiency.</li> <li>Partner with Revenue Operations, Sales Operations, IT, and CX teams to improve systems, data flows, and reporting that support scalable renewals motions.</li> <li>Create and deliver regular business reviews, dashboards, and presentations that clearly communicate renewal performance and recommendations to senior stakeholders.</li> <li>Champion a data-driven culture within the Renewals organization by sharing best practices, setting analytical standards, and supporting adoption of new tools and workflows.</li> </ul> <h2>What you'll bring</h2> <ul> <li>Experience in renewals, customer success, revenue operations, or strategy and analytics roles where you have supported go-to-market teams.</li> <li>Background driving strategic projects that improved renewal, retention, or expansion outcomes in a recurring revenue or SaaS environment.</li> <li>Proficiency in renewal forecasting, pipeline analysis, and business analytics, including translating data into clear business recommendations.</li> <li>Advanced Salesforce skills, including building complex reports, dashboards, custom report types, and calculated fields.</li> <li>Hands-on experience with business intelligence tools such as Tableau, Sisense, Looker, or similar platforms.</li> <li>Strong quantitative analysis skills using SQL and Excel or Google Sheets for data modeling, trend analysis, and performance tracking.</li> <li>Effective communication skills with the ability to present complex analysis to senior leadership in a clear, actionable way.</li> <li>Ability to influence without direct authority, manage cross-functional projects, and build collaborative relationships across teams and regions, with openness to candidates who bring transferable skills from adjacent domains.</li> </ul> <h2>About the team</h2> The Customer Experience Strategy team at GitLab is a small, high-impact partner to our broader Customer Experience organization, focused on steering the end-to-end customer journey from initial purchase through adoption, renewal, expansion, and advocacy. The team works across Customer Success Architects, Customer Success Managers, Customer Success Engineers, and Renewals leaders to align strategy, data, and operations, collaborating asynchronously with CX leadership and go-to-market partners in multiple regions. We own and evolve key CX frameworks such as customer journey maps, voice of customer programs, segmentation and coverage models, and CX analytics to reduce friction across touchpoints, improve customer satisfaction and retention, and scale a customer-first operating model. As a Renewals Strategy Manager, you'll sit at the intersection of this work and our Renewals organization, helping to build clearer renewal insights, more predictable forecasting, and more scalable processes that support long-term customer value.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$100,800&mdash;$216,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All

Renewals Strategy Manager

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As a Payroll Operations Specialist, you'll play a key role in ensuring accurate, compliant, and efficient payroll operations for GitLab team members across multiple countries. You'll bridge business needs with technical solutions by leading payroll testing for system implementations and updates, supporting global payroll-impacting projects, and partnering closely with People, Benefits, Accounting, and Operations to keep data accurate and processes consistent. You'll dig into complex reconciliations between payroll and accounting records to identify root causes and process gaps, then help define and implement improvements that enhance data integrity and the team member experience. You'll also provide backup support for payroll processing during long term absences, helping maintain business continuity in a fully remote, globally distributed environment. What You’ll Do&nbsp;&nbsp; <ul> <li>Support global payroll-impacting projects and drive change management to improve accuracy, efficiency, and team member experience in payroll operations</li> <li>Lead payroll testing activities for system implementations, upgrades, process changes, and integrations, documenting results and issues clearly</li> <li>Collaborate with People, Benefits, Accounting, and Operations teams to align on requirements, timelines, and deliverables for payroll-related initiatives</li> <li>Perform comprehensive reconciliations of historical payroll and accounting records to identify variances, analyze root causes, and define remediation plans</li> <li>Maintain and enhance data integrity across payroll systems and related tools by validating inputs, monitoring outputs, and escalating discrepancies as needed</li> <li>Provide clear, proactive communication and guidance to partner functions, explaining payroll impacts, trade-offs, and timelines, ensuring questions are resolved and decisions are well-documented</li> <li>Support end-to-end payroll processing coverage as needed, including during long-term absences, to ensure continuity of operations and compliance with internal controls</li> </ul> What You’ll Bring&nbsp; <ul> <li>Experience supporting end-to-end payroll processing and payroll operations projects in a multi-country environment</li> <li>Practical knowledge of payroll accounting, including reconciling payroll and general ledger data and resolving variances</li> <li>Proficiency with Microsoft Excel and Google Sheets at an intermediate level, with the ability to quickly learn new tools and systems</li> <li>Ability to communicate clearly and professionally with GitLab team members and external vendors, both in writing and verbally, including explaining complex payroll reconciliations, variances, and process changes in an accessible way</li> <li>Strong organizational skills, with the ability to manage multiple deadlines and maintain high attention to detail</li> <li>Experience working with or exposure to tools such as Workday, ADP, Papaya, MacOS, Google Docs, Google Sheets, and Google Forms</li> <li>Demonstrated focus on accountability, customer service, and thorough, accurate work in a collaborative team setting</li> <li>Openness to learning, adapting to process changes, and applying transferable skills from related payroll, accounting, or operations roles</li> </ul> About the team You'll join the Global Payroll team, which is responsible for accurate, compliant, and timely payroll operations for GitLab team members across multiple countries. We partner closely with People, Benefits, Accounting, and Operations to maintain reliable end to end payroll processes, support system changes, and ensure data integrity across our tools and vendors. As a fully remote, distributed team, we collaborate asynchronously across time zones, using documentation and shared workflows to keep projects and daily operations aligned. We are focused on improving payroll systems, refining reconciliations and controls, and supporting business changes so that GitLab team members experience consistent, dependable pay and related services.<div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Payroll Operations Specialist

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As the Lead Product Marketing Manager for Pricing and Packaging, you'll be the bridge between GitLab's pricing strategy and sales execution. You'll translate our pricing and packaging structure into clear, compelling narratives and practical enablement that helps sales teams confidently explain value, recommend the right options, and navigate pricing conversations with prospects, partners, and customers. Your primary focus is reducing the friction that pricing questions create in the field. You'll build playbooks, messaging frameworks, tier differentiation guidance, objection handling, and value quantification tools that make pricing changes easier to understand and easier to sell across self-serve, sales-assisted, and enterprise segments. You'll partner closely with product management, sales leadership, finance, revenue operations, and other Product Marketing Managers to understand pricing updates, gather feedback on what's not working, and turn pricing changes into clear customer-facing value propositions and internal guidance. In your first year, you'll build comprehensive pricing enablement that reduces sales questions and deal-cycle friction, develop competitive pricing narratives that reinforce GitLab's differentiated value, and create ROI and total cost of ownership assets that support value-based conversations tied to platform consolidation and AI-powered productivity. Some examples of our projects: <ul> <li>Creating comprehensive pricing playbooks, deal guides, and objection handling frameworks that address common questions about pricing and packaging.</li> <li>Launching pricing and packaging updates with sales training, customer-facing messaging, and supporting assets that help teams communicate changes clearly.</li> </ul> <h2>What you'll do</h2> <ul> <li>Lead go-to-market strategy and sales enablement for GitLab's pricing and packaging across our product portfolio, creating messaging frameworks, sales plays, and guidance that help sales teams navigate pricing conversations across self-serve, sales-assisted, and enterprise segments.</li> <li>Partner with product management, sales leadership, finance, revenue operations, and other Product Marketing Managers to understand pricing and packaging changes, surface friction points from the field, and translate internal decisions into clear customer-facing value stories and internal guidance.</li> <li>Develop and own the narrative for GitLab's pricing philosophy and package differentiation, turning pricing structures into simple, compelling messaging that supports customer value discussions and purchasing decisions.</li> <li>Lead launch readiness for pricing and packaging updates, including sales training, sales and customer communications, and coordination with website and marketing journey updates so pricing changes are clear, consistent, and easy to adopt.</li> <li>Track and analyze pricing performance post-launch using adoption metrics, customer feedback, and sales insights, and turn those findings into actionable recommendations for product, monetization, and finance partners.</li> <li>Create and maintain high-impact enablement for pricing conversations, such as pricing playbooks, tier differentiation guides, deal and objection-handling frameworks, competitive pricing narratives, and ROI and total cost of ownership assets.</li> <li>Build GitLab's external thought leadership on platform economics, consumption models, and transparent, value-based pricing through content, webinars, and speaking opportunities.</li> <li>Lead cross-functional programs to improve how we communicate and operationalize pricing and packaging, and share best practices with other Product Marketing Managers to raise the quality and consistency of commercial messaging.</li> </ul> <h2>What you'll bring</h2> <ul> <li>Experience leading pricing and packaging product marketing for B2B SaaS or enterprise software, including building sales enablement for complex products.</li> <li>Proven experience translating pricing and packaging changes into clear, repeatable sales motions, including messaging frameworks, playbooks, deal guides, and objection handling that reduce confusion and friction in the field.</li> <li>Working knowledge of common SaaS monetization models (for example, seat-based and usage-based pricing) and the ability to explain how pricing mechanics map to customer value and outcomes across self-serve, sales-assisted, and enterprise segments.</li> <li>Experience partnering cross-functionally with product management, sales leadership, finance, and revenue operations to gather feedback on pricing friction, align on launch readiness, and keep internal guidance current as pricing evolves.</li> <li>Ability to build value quantification assets for pricing conversations, such as return on investment (ROI) and total cost of ownership (TCO) frameworks, and use competitive context to strengthen commercial narratives.</li> <li>Strong written and verbal communication skills, with the ability to simplify complex pricing concepts for different audiences, including field sales, partners, customers, and executive stakeholders.</li> <li>A data-informed approach to pricing messaging, using inputs like sales feedback, win/loss analysis, pricing analytics, customer research, and competitive intelligence to improve enablement and go-to-market plans over time.</li> <li>Comfort working autonomously in an all-remote, asynchronous environment, with a self-directed approach to learning, iteration, and driving cross-functional execution.</li> </ul> <h2>About the team</h2> The solutions product marketing function translates GitLab's story into clear narratives and practical sales enablement that helps go-to-market teams win. You'll work alongside other Product Marketing Managers across DevOps, security, and AI to keep our commercial narrative consistent across the platform, and you'll be a go-to partner for teammates who need clear guidance on how to position GitLab's value across tiers, add-ons, and consumption models. The broader team works in an all-remote, asynchronous way across regions, guided by GitLab's values of transparency, iteration, and trusted empowerment. As GitLab's commercial model evolves, you'll help keep our pricing and packaging messaging clear and current by staying close to field and customer feedback.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$139,200&mdash;$235,200 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://ab

Lead Product Marketing Manager, Pricing and Packaging 

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div>An overview of this role The FP&amp;A team partners with executive team members across the Marketing organization to provide timely, fact-based, data-driven decision support to help drive critical decisions. The team drives annual planning, owns the operating plan and long-term financial model, internal financial reporting, and financial and analytical tools to make GitLab predictable. As a Financial Analyst, you will support the Marketing leadership team and report to the Senior Director of FP&amp;A. What You’ll Do&nbsp;&nbsp; <ul> <li>Build, maintain, and enhance Google Sheets-based Marketing P&amp;L models to forecast headcount investments, bookings, revenue, and margin performance, enabling accurate short- and long-range planning.</li> <li>Lead quarterly business reviews, monthly forecast cycles, and annual planning for Marketing, delivering clear insights on performance versus plan and actionable recommendations for leadership.</li> <li>Partner with Accounting during month-end close to validate accruals, reconcile key variances, and prepare concise variance commentary that explains performance drivers for Marketing leaders.</li> <li>Communicate financial performance, risks, and opportunities to FP&amp;A leadership and Marketing managers/directors through clear reports and presentations that support data-driven decisions.</li> <li>Manage your workstream with guidance from senior team members as needed, prioritizing deliverables and proactively escalating risks to ensure deadlines for forecasts, close activities, and reporting are consistently met.</li> </ul> What You’ll Bring&nbsp; <ul> <li>Experience as an FP&amp;A Analyst or in a similar Finance role, with a focus on forecasting, budgeting, and performance analysis for revenue-generating teams.</li> <li>GTM Business Partnership: Translate financial insights into actionable recommendations for cross-functional GTM stakeholders; evaluate investment decisions through ROI analysis.</li> <li>Accounting Foundations: Ability to navigate through the three financial statements in detail and partner with Accounting during the monthly close process.</li> <li>Financial Modeling: Be able to understand and update financial models that follow industry best practices. Experience in Google sheets (we do not use excel for modeling purposes).</li> <li>Data Analysis and continuous learning: A passion for understanding business questions, staying current on industry trends and tools, and making data driven insights. Excellent analytical skills.</li> <li>Communication: Ability to present financial data concisely using detailed reports and charts and through written and oral communication.</li> <li>While not required, the following qualifications can help you succeed in this role: BS degree in Finance, Accounting, Economics, or a related field (or equivalent practical experience); professional certifications such as CFA or CPA; and experience with financial systems such as NetSuite and Adaptive Insights.</li> <li>Communication: Ability to present financial data concisely using detailed reports and charts and through written and oral communication.</li> <li>Systems: Experience with financial systems, such as NetSuite and Adaptive Insights is a plus.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$91,800&mdash;$162,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-po

FP&A Analyst, Marketing

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As an Executive Business Administrator, you'll provide strategic, high-impact support to four senior leaders in GitLab's People Group: the VP of Total Rewards, VP of Talent Acquisition, VP of People Strategy and Engagement, and VP of Diversity, Inclusion, and Belonging. You'll create leverage for these executives by managing complex calendars and travel across time zones, planning key team events, supporting recruiting and onboarding activities, and staying ahead of what's needed so they can focus on leading and scaling our GitLab team. You'll work primarily across Google Workspace, Slack, Zoom, Navan, and GitLab, toggling between them with ease while identifying priorities, resolving conflicts, and escalating urgent issues when needed. In your first year, you'll establish trusted partnerships with each VP, bring consistency and reliability to their operations, and contribute to the broader EBA community by sharing best practices and stepping in to support other executives when required. What You’ll Do&nbsp;&nbsp; <ul> <li>Support and partner closely with four People Group executives (Total Rewards, Talent Acquisition, People Strategy and Engagement, and Diversity, Inclusion and Belonging) while flexing to shifting priorities across their teams.</li> <li>Own and proactively manage complex, high-volume calendars across multiple time zones, ensuring time is aligned to strategic priorities and key deliverables.</li> <li>Coordinate extensive domestic and non-US travel end to end, including transportation, lodging, visas, and documentation, and accompany executives when needed.</li> <li>Plan and execute events such as team off-sites, large meetings, team building activities, and company kick-offs in partnership with cross-functional stakeholders.</li> <li>Support the full recruiting lifecycle for the People Group by scheduling interviews, coordinating with candidates and hiring teams, and helping organize onboarding activities.</li> <li>Compile and submit timely, accurate expense reports and support related processes such as purchase orders using tools like Google Workspace, Navan, Zoom, and Slack.</li> <li>Provide coverage and backup for other Executive Business Administrators, sharing best practices and helping drive consistency across the EBA community.</li> <li>Run and lead special projects and ad hoc initiatives for People Group executives, taking ownership from scoping through follow-up while communicating clearly with partners.</li> </ul> What You’ll Bring&nbsp; <ul> <li>Experience providing executive-level administrative support in a dynamic, fast-paced environment, ideally partnering with People, Product, or Engineering leaders.</li> <li>Proficiency with Google Workspace, Zoom, Slack, Navan, and related tools and processes such as purchase orders, with the ability to quickly learn new technical tools.</li> <li>Ability to manage complex, frequently changing calendars and travel across multiple time zones, and to plan and coordinate events such as off-sites and large meetings.</li> <li>Demonstrated experience working independently, moving quickly between tasks, and using sound judgment to prioritize, solve problems, and anticipate executive needs.</li> <li>History of building strong, collaborative relationships across teams, including partnering effectively with other Executive Business Administrators and stakeholders at all levels.</li> <li>Experience supporting recruiting activities, including coordinating interviews, liaising between candidates and hiring teams, and assisting with onboarding logistics.</li> <li>Strong organizational and communication skills with attention to detail, including preparing accurate expense reports and handling sensitive information with discretion.</li> <li>Openness to working in an all-remote, distributed environment, with a sincere willingness to help others and contribute to a positive, "one team" culture; diverse and transferable experience is valued.</li> </ul> About the team The Executive Business Administrator will join GitLab's People Group and includes Total Rewards, Talent Acquisition, People Strategy and Engagement, and Diversity, Inclusion, and Belonging. This distributed group partners across GitLab to attract, support, and retain team members while building an inclusive, values-aligned culture. You'll be part of a broader community of EBAs who collaborate asynchronously across time zones using GitLab, Google Workspace, Slack, and Zoom to stay aligned, share knowledge, and provide continuous coverage. The team is focused on scaling people programs, improving processes, and enabling senior People leaders to spend more time on strategic work that supports GitLab's mission and growth.<div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires

Executive Business Administrator, People

About the Role This is not a traditional call center role—you will be the frontline specialist for our most valuable business clients, our workplace customers. Your job is to proactively solve client issues, prevent churn, and ensure a seamless experience for our customers. Clipboard Health is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents). This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required. Success Factors Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems. Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role. Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers. High Accountability – We value people who hold themselves to high standards and consistently deliver results. Responsibilities This is primarily a voice-based role , with additional responsibilities that include handling emails as needed Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time Navigate tools like Zendesk and the Clipboard Health portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations. Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure c

Client Support Specialist

In 1923, Claude Hopkins published Scientific Advertising which many say has the first descriptions of A/B testing and using coupons for attribution. If that weren’t enough of a claim to fame, Hopkins is also credited with popularizing tooth brushing, after a very successful campaign with Pepsodent.&nbsp; Fast forward 100+ years, and Mercury is looking for a Head of Growth Marketing to apply the same mix of rigorous thinking and innovation to Mercury’s growth strategy. We are building radically different banking* and in 2025, we crossed&nbsp;<a href="https://fortune.com/2025/11/07/exclusive-mercury-fintech-valuation-650-million-2025-annualized-revenue-immad-akhund-interview/">$650M in annualized revenue</a> – while being profitable for the past 3 years. But we have even bigger ambitions.&nbsp;&nbsp; As our Head of Growth Marketing, you will be responsible for all functions of growth marketing to acquire new customers (mainly through a PLG / self-serve motion), and monetize and retain our existing ones. You will lead a talented team of marketers, and work hand in hand with sales and product to hit acquisition and revenue goals, bringing Mercury’s bank accounts and financial software to ambitious companies, as well as consumers (<a href="https://mercury.com/personal-banking">Mercury Personal</a> launched to the public in December 2025).&nbsp; Here are some of the things that you’ll do: <ul> <li>Set the strategy across all areas of growth marketing (paid, demand gen, martech, lifecycle, website optimization, SEO/GEO)</li> <li>Think across channels and full funnel – the work doesn’t stop when the customers join, we need to activate and monetize them (we are launching new products all the time)</li> <li>Hire, manage, and develop a team of marketers and agencies (will inherit a talented team of 11)</li> <li>Create a team culture of relentless execution, experimentation, and curiosity (everything from trying new ad creative to trying new technology)</li> <li>Be extremely data driven and be excellent at defining, setting, and reporting on full-funnel KPIs (working with a data science team)</li> <li>Develop strong relationships with sales, partnerships, and product/engineering teams to collaborate on growth strategy across the company&nbsp;</li> <li>Be a crucial voice of marketing leadership; understanding how to hit growth goals while staying true to the brand and putting the customer first</li> <li>Make strong, principled decisions and influence a cross-functional group to execute&nbsp;</li> </ul> There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience: <ul> <li>10+ years of experience in growth marketing, with at least 5+ years hiring and developing people</li> <li>PLG experience: You’ve worked at startups at Mercury’s scale and larger, and have seen high volume PLG / self-serve acquisition; a bonus if you also have experience with demand gen / sales-led acquisition&nbsp;</li> <li>Breadth in all areas of growth marketing, with deep expertise in paid, SEO, and martech</li> <li>Proficiency in full-stack of marketing tools: You know what tools to use and how to use them—or you can figure it out quickly. You’re excited to try new tools to unlock more capabilities in the team. We’re currently using: CustomerIO, Salesforce, Dato (CMS), Rockerbox (MTA), Segment</li> <li>Experimentation mindset. You understand the importance of testing and scaling what works, and can prioritize tests and find ways to get them out quickly.</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $233,600- $292,000</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $210,200- $262,800</li> <li>Canadian employees (any location): CAD $220,700- $275,900</li> </ul> *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Column, NA, Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-MZ1 &nbsp;

Head of Growth Marketing

In the 1970s, engineer Ezdgar Codd proposed a radical idea: instead of the hierarchical databases his employer IBM used and sold, he proposed the concept of “relational databases” to manage large datasets. His ideas, codified with a set of rules called Codd's 12 rules, fundamentally transformed how we store, retrieve, manipulate, and manage data, enabling advancements across various sectors of society and industry. We’re looking for a Director of Data who can help us use the approaches that led to the creation of relational databases to drive Mercury’s success.&nbsp; In this role, you’ll be responsible for a team of 30+ data scientists and data engineers embedded across product teams and will be a critical role to inform how we invest in and build Mercury’s future. You’ll be early to building a data-informed culture across Mercury so that we can all determine what's happening, react quickly, and invest intelligently. Here are some things you’ll do on the job: <ul> <li>Build, manage, and develop a team of 15+ data scientists across Growth, Risk, Core Product and business expansion to help Mercury make better decisions informed by data.</li> <li>Influence data analytics and data engineering culture and rigor across different levels, from executives to individual product and operations teams. This will range from product analytics for our core products, to advanced statistical methods for risk and credit underwriting.</li> <li>Guide the strategy, architecture, and tooling of Mercury’s data infrastructure to enable the entire company to use data effectively.</li> </ul> You should: <ul> <li>Have 10+ years of experience, including 4+ years managing a team of data science or data engineering managers.</li> <li>Be able to partner with business leaders, GMs, and Executives to ensure that they and their teams have the tools, reporting, and support to consistently make the best data-informed decisions. Proactively provide advanced analytics and insights to leaders that they may not be seeing.</li> <li>Be opinionated on the ways to most effectively use data to make decisions.</li> <li>Strong knowledge and hands-on experience with data science, machine learning, statistics, financial calculations, and experimentation for commercial applications.</li> <li>Create an inspiring and empowered work environment for data scientists and data engineers to thrive, including defining clear career paths and identifying individual growth opportunities.</li> <li>Have experience working with People, Legal, Compliance, and Privacy teams to ensure that we are enforcing best practices and compliant standards for data privacy and security.</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees: $320,000-$400,000</li> <li>Canadian employees (any location): CAD $302,400-$378,000</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-MZ1 &nbsp;

Director of Data

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. &nbsp; OUR COMMUNITY ABOUT THE ROLE&nbsp; Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. &nbsp; ABOUT THE ROLE We’re looking for an Analytics Engineer II to join Khan Academy’s Analytics Engineering (AE) team. You’ll help transform raw product, learning, and operational data into clean, reliable, and well-modeled datasets that power insights across the organization. You’ll collaborate closely with Data Infrastructure (DI), Data Analysts, and Product/Program teams to ensure that our data warehouse (BigQuery) and BI layer (Looker) serve as trusted sources for decision-making. This role is ideal for someone who’s&nbsp;comfortable working across both dbt and Looker, has an eye for data model design, and enjoys making complex data systems intuitive and performant. &nbsp; WHAT YOU'LL DO <ul> <li>Design, build, and maintain dbt models that transform raw event- and entity-level data into curated, analytics-ready datasets.</li> <li>Develop, document, and test semantic and reporting layers in Looker (LookML).</li> <li>Partner with Analysts and cross-functional stakeholders to ensure consistent metric definitions and accurate data pipelines.</li> <li>Contribute to data modeling best practices, including naming conventions, incremental strategies, and schema evolution.</li> <li>Implement data quality tests and validation checks to ensure reliability of production datasets.</li> <li>Monitor and troubleshoot data issues, coordinating fixes with Data Infrastructure and Engineering.</li> </ul> <h4>&nbsp;</h4> <h4>WHAT WE'RE LOOKING FOR</h4> Required Skills &amp; Experience: <ul> <li>3+ years of deep, warehouse-centric analytics engineering experience..</li> <li>Strong SQL and dbt proficiency (including macros, Jinja, and incremental model strategies).</li> <li>Hands-on experience building and maintaining Looker models (LookML, Explores, derived tables).</li> <li>Familiarity with modern data stacks (e.g., BigQuery, Git, and basic CI/CD practices for testing and deploying data models).</li> <li>Understanding of data modeling concepts (SCDs, star schemas, bridge tables).</li> <li>Strong communication skills and comfort collaborating across technical and non-technical teams.</li> <li>Exposure to orchestration tools like Airflow.</li> <li>Familiarity with version control and collaborative development (Git, code review).</li> </ul> Preferred: Experience with BigQuery; familiarity with education-technology contexts. <h4>OUR TECH STACK</h4> <ul> <li>Warehouse: BigQuery</li> <li>Transformation: dbt (open-source)</li> <li>BI / Semantic Layer: Looker</li> <li>Orchestration: Airflow</li> <li>Version Control: GitHub</li> <li>Collaboration: Confluence, Jira, Slack</li> </ul> &nbsp; PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority</li> <li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy, we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. &nbsp; The compensation band for this role is $107,712 - $121,176 USD annually for candidates based in the United States and $145,552 - $163,746 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. <h3>&nbsp;</h3> <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400;">Our team:&nbsp; <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3>OUR COMPANY VALUES</h3> Live &amp; breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives, and life experiences, leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn, and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mist

Analytics Engineer II

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role addons.mozilla.org (AMO) is the foundation of the Firefox add-ons ecosystem. It’s a showcase for developers to publish and grow their extensions, and a place of discovery for millions of users who customize Firefox to make it their own. Behind the scenes are the DevHub which enables developers to manage their extensions. To manage the ecosystem there are a series of reviewer tools and automated moderation systems.&nbsp; As a Staff Software Engineer - Operations, you’ll bring a passion for crafting resilient systems that accelerate our review and operations team to provide a first-class experience for Add-on developers. You’ll work closely with engineers, reviewers, developer relations, and Add-ons leadership to turn ideas into polished features, modernize the platform and its architecture, and see your work reach millions of people around the world. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Plan and deliver major features and architectural improvements across the Add-ons stack, including automated moderation pipelines, Reviewer tools, and DevHub.</li> <li style="font-weight: 400;">Partner with Engineering management to set Operations Engineering standards (SLOs, incident management, observability baselines).</li> <li style="font-weight: 400;">Mentor engineers, sharing knowledge and delegating responsibilities to help others grow.</li> <li style="font-weight: 400;">Improve platform reliability through deployments, monitoring, and incident response.</li> <li style="font-weight: 400;">Help keep the platform safe and trustworthy, with attention to security and user trust.</li> <li style="font-weight: 400;">Step in to resolve issues impacting users and developers, from small bugs to larger incidents.</li> <li style="font-weight: 400;">Collaborate with designers, product managers, QA, and community contributors to deliver end-to-end improvements.</li> <li style="font-weight: 400;">Contribute in the open through pull requests, code reviews, and discussions.</li> <li style="font-weight: 400;">Work on:&nbsp;</li> <ul> <li style="font-weight: 400;">Full stack development: React/TypeScript frontends, Django backend, MySQL datastore.</li> <li style="font-weight: 400;">Platform reliability: deployments, monitoring, and incident response on Google Cloud.</li> <li style="font-weight: 400;">Feature development: submission flows, trust and safety signals, DevHub and Reviewer tools modernization.</li> <li style="font-weight: 400;">Ecosystem moderation: abuse report management, policy compliance, and ecosystem safety.&nbsp;</li> <li style="font-weight: 400;">Open collaboration: We work in the open, with contributions from Mozilla staff and community members.</li> </ul> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">Experience leading and building modern web applications.</li> <li style="font-weight: 400;">Strong experience with Python/Django or similar backend frameworks.</li> <li style="font-weight: 400;">Understanding of web security principles and practices.</li> <li style="font-weight: 400;">Strong collaboration and communication skills in a distributed team environment.</li> <li style="font-weight: 400;">Adept at navigating ambiguity, exploring solutions, and shaping direction in new problem spaces.</li> <li style="font-weight: 400;">Ability to work across teams and align stakeholders on engineering vision.&nbsp;</li> <li style="font-weight: 400;">Experience mentoring and supporting junior engineers.</li> <li style="font-weight: 400;">Commitment to our values:</li> <ul> <li style="font-weight: 400;">Welcoming differences</li> <li style="font-weight: 400;">Being relationship-minded</li> <li style="font-weight: 400;">Practicing responsible participation</li> <li style="font-weight: 400;">Having grit</li> </ul> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience in Site Reliability Engineering</li> <li style="font-weight: 400;">Exposure to cloud infrastructure (Google Cloud or similar).</li> <li style="font-weight: 400;">Contributions to open source projects.</li> <li style="font-weight: 400;">Experience with policy-compliant ecosystem moderation tools.</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gende

Staff Software Engineer, Add-on Operations

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: addons.mozilla.org (AMO) is the foundation of the Firefox add-ons ecosystem. It’s a showcase for developers to publish and grow their extensions, and a place of discovery for millions of users who customize Firefox to make it their own. Behind the scenes are the DevHub which enables developers to manage their extensions. To manage the ecosystem there are a series of Reviewer tools and automated moderation systems.&nbsp; As a Senior Software Engineer - Operations, you’ll bring a passion for crafting resilient systems that accelerate our review and operations team to provide a first-class experience for Add-on developers. You’ll work closely with engineers, reviewers, developer relations, and Add-ons leadership to turn ideas into polished features, modernize the platform and its architecture, and see your work reach millions of people around the world. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Deliver major features and architectural improvements across the Add-ons stack, including automated moderation pipelines, Reviewer tools, and DevHub.</li> <li style="font-weight: 400;">Create robust observability systems and data-backed insights.</li> <li style="font-weight: 400;">Provide peer feedback, share knowledge and help others grow.</li> <li style="font-weight: 400;">Improve platform reliability through deployments, monitoring, and incident response.</li> <li style="font-weight: 400;">Help keep the platform safe and trustworthy, with attention to security and user trust.</li> <li style="font-weight: 400;">Step in to resolve issues impacting users and developers, from small bugs to larger incidents.</li> <li style="font-weight: 400;">Collaborate with designers, product managers, QA, and community contributors to deliver end-to-end improvements.</li> <li style="font-weight: 400;">Contribute in the open through pull requests, code reviews, and discussions.</li> <li style="font-weight: 400;">Work on:</li> <ul> <li style="font-weight: 400;">Full stack development: React/TypeScript frontends, Django backend, MySQL datastore.</li> <li style="font-weight: 400;">Platform reliability: deployments, monitoring, and incident response on Google Cloud.</li> <li style="font-weight: 400;">Feature development: submission flows, trust and safety signals, DevHub and Reviewer tools modernization.</li> <li style="font-weight: 400;">Ecosystem moderation: abuse report management, policy compliance, and ecosystem safety.&nbsp;</li> <li style="font-weight: 400;">Open collaboration: We work in the open, with contributions from Mozilla staff and community members.</li> </ul> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">Experience building modern web applications.</li> <li style="font-weight: 400;">Strong experience with Python/Django or similar backend frameworks.</li> <li style="font-weight: 400;">Understanding of web security principles and practices.</li> <li style="font-weight: 400;">Strong collaboration and communication skills in a distributed team environment.</li> <li style="font-weight: 400;">Adept at navigating ambiguity, exploring solutions, and shaping direction in new problem spaces.</li> <li style="font-weight: 400;">Commitment to our values:</li> <ul> <li style="font-weight: 400;">Welcoming differences</li> <li style="font-weight: 400;">Being relationship-minded</li> <li style="font-weight: 400;">Practicing responsible participation</li> <li style="font-weight: 400;">Having grit</li> </ul> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience in building automated security systems.</li> <li style="font-weight: 400;">Exposure to cloud infrastructure (Google Cloud or similar).</li> <li style="font-weight: 400;">Contributions to open source projects.</li> <li style="font-weight: 400;">Experience with policy-compliant ecosystem moderation tools.</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful

Senior Security Engineer, Add-ons Operations

MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird, our flagship open-source email and productivity platform empowering more than 20 million people around the world. While part of the Mozilla portfolio of companies, MZLA operates independently in both identity and organizational structure from the Mozilla Foundation and Mozilla Corporation. Everything we build at MZLA is open source, developed transparently and in collaboration with a global community of contributors. This open approach shapes not only our products but also how we work: collaboratively, inclusively, and with a shared commitment to building technology that puts users first. We believe privacy and productivity should coexist, and that people deserve powerful digital tools without surrendering control of their data. MZLA is a small but growing team of 50+ people distributed across seven countries. As we evolve Thunderbird from a single application into a suite of privacy-respecting productivity tools, we’re introducing new products and services that remain independent of big tech ecosystems. Our unique revenue model combines community donations that keep Thunderbird freely available with subscriptions for new cloud-based services, allowing us to grow and innovate while remaining independent and true to our values. To learn more, visit <a href="http://www.thunderbird.net">www.thunderbird.net</a> The Opportunity: As a Senior Software Engineer, Web Services, you’ll contribute to a whole new suite of communication tools including end-to-end encrypted file sharing, an email service, an appointment booking service, and more. You’ll join the Web Services Team, which is responsible for building and maintaining the accounts and email services that power these offerings. The ideal candidate will have a strong focus on web development, infrastructure, and service architecture. This person has direct experience with email delivery, is autonomous, and can lead feature development from an ambiguous project statement to a concrete plan and implementation. You are passionate about delivering quality to customers and naturally think about products from the user’s perspective, always seeking ways to improve and elevate the experience.&nbsp; You’ll work closely with designers, engineers, and community members to develop and maintain user-facing features and help diagnose and resolve email issues at scale. The ideal candidate has strong full-stack development experience and demonstrates collaboration, ownership, and a commitment to building reliable services. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Build and prototype new features and solutions to tackle complex technical challenges.</li> <li style="font-weight: 400;">Develop and maintain metrics to monitor email delivery rates and sender reputation, and diagnose service-level issues.</li> <li style="font-weight: 400;">Monitor email industry standards, trends, and emerging threats, and propose improvements to strengthen delivery, reputation, and spam resilience.</li> <li style="font-weight: 400;">Develop, test, and evolve the code architecture to ensure scalability, maintainability, and robustness.</li> <li style="font-weight: 400;">Conduct code reviews to ensure adherence to quality standards and best practices, and contribute to technical strategy and architectural decision-making.</li> <li style="font-weight: 400;">Along with our designers and product leads, build and deploy prototypes and experiments to improve workflows, conversions, and privacy-respecting analytics capabilities.</li> <li style="font-weight: 400;">Evaluate and implement systems and improvements across security, logging, performance, and accessibility.</li> <li style="font-weight: 400;">Support the stability and reliability of our services, including participation in a shared on-call rotation.</li> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">7+ years of professional software development experience, including 2+ years in a Senior Software Engineer role.</li> <li style="font-weight: 400;">2+ years of experience with JavaScript/TypeScript and 2+ years working with Python 3.</li> <li style="font-weight: 400;">Experience building and maintaining email services.</li> <li style="font-weight: 400;">Experience building and maintaining web applications.</li> <li style="font-weight: 400;">Experience working across the full software development life cycle, from product inception through customer delivery.</li> <li style="font-weight: 400;">Deep respect for diverse skills and perspectives, with an ability to collaborate effectively across technical and non-technical teams.</li> <li style="font-weight: 400;">Ability to translate wireframes, style guides and design direction into polished, production-ready visual experiences.</li> <li style="font-weight: 400;">Proven ability to deploy and manage web infrastructure on AWS or similar cloud providers.</li> <li style="font-weight: 400;">Strong attention to detail, with excellent learning and exploration skills and a product-focused mindset that looks beyond the code to consider user needs and business goals.</li> <li style="font-weight: 400;">Excellent English written and verbal communication skills, with the ability to clearly and concisely engage with an international, geographically distributed team.</li> <li style="font-weight: 400;">Commitment to collaboration, open development, and building secure, privacy-respecting technology aligned with Thunderbird and MZLA’s values.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Background in Java and/or Rust development.</li> <li style="font-weight: 400;">Familiarity with Stalwart (email server).</li> <li style="font-weight: 400;">Hands-on work developing and maintaining an Identity Provider (IdP) such as Keycloak or similar.</li> <li style="font-weight: 400;">Practice writing Infrastructure as Code (IaC), ideally with Pulumi.</li> <li style="font-weight: 400;">Contributions to open-source projects or active engagement with open-source communities.</li> </ul> Work Environment: You’ll work with passionate staff and open-source community members from all over the globe to support the mission and objectives of MZLA and Thunderbird. Strong communication and documentation skills are essential for effective collaboration. What you’ll get: We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are: <ul> <li style="font-weight: 400;">Canada:$108,000 - $125,000 CAD</li> </ul> We may consider candidates with strong skills but less than the required experience.&nbsp;Title, level and compensation will be determined based on qualifications and experience. In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self, outlined below.&nbsp; Work &amp; Career <ul> <li style="font-weight: 400;">Fully remote work &amp; schedule flexibility</li> <li style="font-weight: 400;">Latest Laptop&nbsp;</li> <li style="font-weight: 400;">Discretionary Annual Bonus Program</li> <li style="font-weight: 400;">Monthly Remote Work Stipend</li> <li style="font-weight: 400;">Annual Professional Development Stipend</li> <li style="font-weight: 400;">Access to Udemy Learning Platform</li> <li style="font-weight: 400;">Industry Conferences</li> <li style="font-weight: 400;">Company All Hands</li> </ul> Rest &amp; Play <ul> <li style="font-weight: 400;">24 days PTO per year (prorated)&nbsp;</li> <li style="font-weight: 400;">Your Birthday</sp

Senior Full-Stack Engineer, Email Systems

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview &nbsp; About the Role We are seeking a Senior Product Manager to own lifecycle experiences across Instacart: helping new and existing customers discover more value on our marketplace, build habits, and deepen their relationship with Instacart over time. You will be responsible for defining when, where, and how we engage users across their journey, from helping new customers trust us for fresh food delivery and complete their first orders, to encouraging adoption of features like IC+ membership, family and group ordering, and retailer loyalty benefits, to giving existing users compelling reasons to come back more often. You’ll use a broad toolkit—in-app experiences, onboarding flows, education, personalization, incentives, gamification, email, and push—to remove friction, address user anxieties, and highlight the most relevant value for each customer.&nbsp; This is a unique opportunity to have end‑to‑end ownership of a critical lifecycle portfolio that is core to Instacart’s growth. &nbsp; About the Team - Instacart’s Lifecycle Experiences Product team is responsible for driving more user engagement on our platform via the ideation and delivery of delightful consumer experiences. The team owns lifecycle growth – helping new users form habits on our platform, encouraging existing users to try new use cases and product types, and highlighting valuable features to all users who aren’t taking advantage of them (e.g. membership in our IC+ subscription program, discounts from retailer loyalty programs, etc). &nbsp; About the Job&nbsp; <ul> <li>Use data to uncover lifecycle opportunities Use data‑driven insights to identify which experiences are most compelling for which users at which moments.&nbsp;</li> <li>Envision and ship lifecycle experiences across channels Work with marketing, design, and engineering to envision and bring to life end‑to‑end lifecycle experiences, spanning in‑app surfaces, email, and push, that guide users toward higher‑value behaviors (e.g., completing first orders, trying new missions, adopting IC+, linking loyalty, and reordering more often).</li> <li>Run high‑velocity experimentation Design and execute a portfolio and drumbeat of experiments across the lifecycle, knowing that not every test will succeed but that with sharp insights and enough shots on goal, value will follow.</li> <li>Own lifecycle strategy, metrics, and impact Take full ownership of your lifecycle portfolio: set a clear strategy, define success metrics, and align stakeholders around your roadmap. Balance user experience and business efficiency, driving meaningful improvements in engagement and growth while managing spend and operational complexity.</li> <li>Champion high‑quality, user‑centric experiences Inspect proposed consumer experiences using strong product and UX intuition, ensuring the right messages come across and that it is easy and simple for consumers to take action and to feel confident they’re getting the benefits they were promised.</li> <li>Thrive in a fast‑paced, cross‑functional environment Operate in a fast‑paced and constantly changing environment, quickly adapting to new information, pivoting strategies, and continuously iterating based on user and business feedback. Partner closely with design, engineering, data science, and marketing to move from insight → action → impact quickly and repeatedly.</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>5+ years of product management experience, ideally in consumer‑facing products with a focus on growth, lifecycle, or engagement.</li> <li>Demonstrated ability to develop and execute a strategic vision for a complex product area—setting clear goals, defining key performance metrics, and aligning cross‑functional teams around a shared lifecycle roadmap.</li> <li>Strong project and portfolio management skills, including running many high‑velocity, scrappy experiments against multiple data‑driven themes in parallel.</li> <li>Excellent analytical and communication skills, with the ability to unpack inter‑related metrics, generate insights from data, and clearly communicate outcomes to both technical and non‑technical audiences.</li> <li>Demonstrated leadership and ownership, including taking full responsibility for projects, driving significant improvements in key metrics while managing budget, and ensuring initiatives land on time and within scope.</li> <li>Ability to inspect and refine consumer experiences using strong product and UX intuition, ensuring they are simple, compelling, and trustworthy.</li> <li>Ability to thrive in a fast‑paced and constantly changing environment, quickly adapting and iterating based on new information.</li> </ul> &nbsp; Preferred Qualifications <ul> <li>Previous experience in a growth, lifecycle, or CRM‑oriented role, envisioning or evaluating consumer‑facing experiences across app, email, and push.</li> <li>Experience working on onboarding, habit formation, feature adoption, incentives, or re‑engagement products.</li> <li>Familiarity with experimentation platforms and lifecycle/CRM tools, and how to integrate them into a cohesive user journey.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$158,000&mdash;$175,000 CAD</div></div></div>

Senior Product Manager, Growth

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview As Instacart continues its rapid expansion, we are looking to add additional Sales Executives to our Brand Partnerships team. Sales Executives will be responsible for managing a book of business composed of both active and inactive brand partners. Sales Executives are the main point of contact for their assigned brands and own all aspects of the advertising relationship.&nbsp; Our Canadian Brand Partnerships team, while the newest, has firmly established itself since launching three years ago and continues to experience rapid growth. As Instacart’s first international ad sales team, we are expanding the Canadian business from the ground up, capitalizing on the deep expertise and continuous innovation of North America’s largest online grocery marketplace. We thrive in a collaborative and fast-paced environment, working through ambiguity to deliver results on behalf of our Canadian CPG partners.&nbsp;&nbsp; About the Role <ul> <li>Build and maintain relationships with a book of actively advertising emerging brands</li> <li>Prospect new advertisers to the platform, assisting with campaign creation, launch and renewal</li> <li>Maintain a high daily volume of activity including outbound calls, emails, and social selling in a transactional environment</li> <li>Reach and exceed KPIs including revenue, activations, and retained advertisers</li> <li>Act as a primary point of escalation for technical issues</li> <li>Generate weekly campaign reports and monthly / quarterly reviews</li> <li>Support the launch of new programs and features</li> <li>Support product teams in determining the right priorities for product improvements to help scale ad products for small to medium sized businesses</li> <li>Develop data driven sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to CPG advertisers business needs</li> <li>Leverage prior experience or interest in the intersection of CPG, Digital, &amp; Sales to drive meaningful growth</li> <li>Focused on growing your skills and having a meaningful impact on an important component to Instacart’s success and growth</li> </ul> About You Minimum Qualifications <ul> <li>3-5+ years experience in a sales environment&nbsp;</li> <li>1+ years experience in digital advertising&nbsp;</li> <li>Experience in managing client relationships, and partnering to drive measurable growth</li> <li>Ability to work independently, manage multiple priorities and take initiative in a high paced environment</li> <li>Proven ability to prioritize outreach and close sales opportunities</li> <li>High attention to detail with excellent written, verbal, and presentation skills</li> <li>Metrics orientated with the ability to understand and effectively story tell with retail and digital ads metrics</li> <li>Client service orientation - fast follow ups, a strong sense of ownership</li> <li>A collaborative team player who is comfortable working with multiple cross functional stakeholders to unlock new opportunities</li> <li>Familiarity with tools of the trade (eg. Microsoft Office, specifically Excel, Google Drive)</li> <li>Experience with large data sets and ability to extract business insights from analysis (Experience with Tableau preferred)</li> </ul> Preferred Qualifications <ul> <li>Knowledge of paid search, CPG or e-commerce</li> <li>Comfortable analyzing and speaking to CPG and advertising insights and KPIs</li> <li>Experience working in sales at a retail media company with fast growing brands&nbsp;</li> <li>Consistent historic performance of achieving sales quotas, while building strong client relationships&nbsp;</li> <li>Understanding of both CPG and retail media media metrics to drive campaign performance&nbsp;</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy&nbsp;<a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$97,000&mdash;$102,500 CAD</div></div></div>

Sales Executive

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> &nbsp; Instacart’s Agentic Commerce team is building innovative new AI Solutions such as Cart Assistant – an enterprise-grade, consumer shopping agent purpose-built for grocery. Cart Assistant will provide hyper-personalized conversational commerce experiences, helping millions of people discover products, plan what to eat, and shop in easier and more engaging ways than ever before.&nbsp; &nbsp; We’re looking for a Principal Product Manager to help bring Cart Assistant to life and make it a product that both consumers and retailers love. This is a fast paced, 0->1, highly visible product role working at the intersection of generative AI, consumer experience, and retailer-facing B2B e-commerce products. &nbsp; In this role, you will immerse yourself in and deeply understand both consumer and retailer needs, as well as the latest and greatest available agentic technologies. You will partner closely with engineering, machine learning, data science, design and research teams to translate these needs and capabilities into a winning product strategy and a prioritized roadmap. You’ll lead execution, experimentation, and product delivery, working closely with retail partners and senior leadership.&nbsp; <h2>About the Job</h2> &nbsp; <ul> <li>Set and own the roadmap, translating consumer and retailer needs into a clear vision, milestones, and launch plans</li> <li>Lead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutions</li> <li>Drive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap.</li> <li>Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learnings</li> <li>Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods</li> <li>Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and conviction</li> <li>Work with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements&nbsp;</li> <li>Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> &nbsp; <ul> <li>8+ years of product management experience</li> <li>5+ years of experience building and shipping consumer-facing commerce products end-to-end, with 2+ years building LLM-powered products in production&nbsp;</li> <li>Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTV</li> <li>Technical fluency with AI/ML systems and data flows; ability to partner with engineering and machine learning on dependencies and scope tradeoffs&nbsp;</li> <li>Experience defining product OKRs, with significant experience using experimentation to improve products and achieve desired outcomes</li> <li>Exceptional communication and presentation skills with senior leadership and external enterprise partners</li> <li>Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience across both consumer products and B2B/enterprise offerings</li> <li>Background spanning startup and large company environments</li> <li>Domain expertise in ecommerce, retail, grocery, or marketplace dynamics</li> <li>Experience building or improving LLM agent systems and products</li> <li>Familiarity with experimentation at scale (A/B testing) and with trust, safety, privacy, and compliance considerations for GenAI products.</li> </ul> &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$223,000&mdash;$235,500 CAD</div></div></div>

Principal Product Manager, Agentic Commerce

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. .</div><h1>See yourself at Twilio</h1> Join the team as our next Software Engineer Intern for a duration of 3 months. <h1>About the job</h1> This position is needed to design, develop, deploy and operate software solutions and help Twilio deliver real-time, low latency capabilities for next-generation communications. Twilio Interns in Software Engineering are eager to learn and inspire and like to think at scale and meet high availability goals, bringing a focus to solving resiliency, latency and quality challenges in our virtualized cloud environment. Software Engineers want to develop technical skills and industry experience while working on complex distributed systems. <h1>Responsibilities:&nbsp;</h1> As a Software Engineer Intern you will experience the following: <ul> <li>Be a Software Engineer, not just an "intern".</li> <li>Ship many different projects during your summer.</li> <li>Solve problems in distributed computing, real-time DSP (audio processing), virtualization performance, distributed messaging, busses and more.</li> <li>Partner with other engineers on core feature development and services that ship to our users.</li> <li>Embrace challenges, learn fast and deliver great results.</li> <li>Demonstrate a willingness to learn and grow, and we will reciprocate with ample opportunity to do just that, in a friendly, fun and exciting startup environment!&nbsp;</li> <li>Develop beautiful and profitable applications.</li> <li>Demonstrate consistent improvement in your coding skills, issue-tracking and source control systems, and agile development mentality.</li> <li>Participate in code reviews, bug tracking and project management with the rest of the Twilio Team.&nbsp;</li> </ul> <h1>Qualifications</h1> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>To be working towards a Bachelors, Masters, or PhD degree in computer science, computer engineering or a related field.</li> <li>To have a hungry entrepreneurial and "can do" spirit, as evidenced by successful interest in learning new technologies.</li> <li>To have explored writing code in any of the following languages: Python, Java, Javascript, Golang, C, or C++.</li> </ul> Desired: <ul> <li>Having knowledge of unit and integration testing methodologies, and the ability to write, debug and deploy testing frameworks.</li> <li>Experience in data processing, analytics, business intelligence, and reporting.</li> <li>Experience with technologies such as Hadoop, Spark, AWS, Scala, etc.</li> <li>A keen interest in software development with several side projects and perhaps are a part of the open source community.</li> </ul> Location&nbsp; Remote, based out of British Columbia, Ontario, or Alberta, Canada.&nbsp; <h1>What We Offer</h1> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The estimated pay range for this role is as follows: $7,290 CAD/monthly<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Software Engineer Intern - Canada

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Principal Product Manager in GitLab’s Security and Compliance section, you will be a senior product leader focused on driving growth and value realization across the Security and Compliance portfolio, particularly as it contributes to GitLab Ultimate. You will partner closely with the VP of Product for Security and Compliance and work horizontally with product managers, UX, engineering, and go-to-market teams to align independently owned initiatives into coherent customer workflows and clear portfolio priorities. Rather than owning a single feature area, you will operate at a portfolio level, connecting work across teams, identifying gaps and opportunities, and helping ensure that product investments translate into measurable customer and business impact. You will bring deep application security expertise to shape strategy in areas that lack clear ownership, including turning internal security capabilities and research into customer-facing products, identifying and validating emerging security use cases, and helping guide new ideas from early exploration to product-market fit. You will also help strengthen product-led partnerships with external vendors where they meaningfully expand customer value. A core part of this role is elevating product decision quality across the team. You will coach and review PM work on areas that materially impact portfolio outcomes, helping sharpen problem framing, product requirements, go-to-market thinking, and escalation handling. You will use AI-native workflows, including tools like GitLab Duo and lightweight prototyping, to accelerate discovery, validation, and communication from concept to concrete outcomes. Examples of the kinds of initiatives you’ll influence: <ul> <li value="1">Turning internal security tools, practices, and research into differentiated, customer-facing capabilities within GitLab’s DevSecOps platform </li> <li value="2">Creating a repeatable path from early innovation ideas in Security and Compliance to validated products ready for broader investment and scale</li> </ul> <h2>What you’ll do</h2> <ul> <li value="1">Lead product strategy across the Security and Compliance portfolio, with a focus on application security testing as a whole, to drive cohesive roadmaps and measurable growth in adoption and customer value.</li> <li value="2">Own end-to-end definition and delivery for high-impact initiatives such as packaging internal security capabilities for customers, strengthening vulnerability research, and incubating emerging products from ideation to product-market fit. Ensure clear success criteria, on-time delivery, and demonstrable impact on customer security outcomes and product adoption.</li> <li value="3">Partner closely with Product Managers in scanners to mentor, coach, and review their product work, including product requirement documents, roadmap decisions, and go-to-market thinking, to elevate the quality and consistency of product execution and improve the success of launches.</li> <li value="4">Collaborate with cross-functional partners in engineering, design, partnerships, and go-to-market teams to shape positioning, launch plans, and strategic collaborations that expand the Security and Compliance business through increased adoption and engagement.</li> <li value="5">Drive a clear strategy for vulnerability research and security partnerships, working with internal and external stakeholders to identify opportunities and translate them into product outcomes that measurably improve product quality, coverage, and differentiation.</li> <li value="6">Use AI-first tools and workflows to quickly explore ideas, create prototypes, and communicate concepts. Increase the speed and quality of product discovery and decision-making by tracking improvements in cycle time and validation effectiveness.</li> <li value="7">Build strong relationships across GitLab to influence without direct authority, connect work across teams, and help resolve complex escalations in a constructive, transparent way that reduces blockers and improves resolution time and stakeholder satisfaction.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Product management experience in application security or related security domains, with a track record of owning products from strategy through execution.</li> <li value="2">Background working across multiple security product areas or portfolios, not just a single feature, including exposure to topics like code scanning, dependency scanning, and security testing.</li> <li value="3">Experience operating at a broad, cross-functional scope, partnering closely with go-to-market, marketing, partnerships, and internal security teams to shape positioning and drive adoption.</li> <li value="4">Demonstrated ability to coach, mentor, and elevate other product managers, including reviewing product requirements and supporting them through escalations and go to market decisions.</li> <li value="5">Comfort acting as a right-hand partner to senior leadership, translating high-level business goals into clear product priorities and helping connect strategy across a portfolio.</li> <li value="6">Strong communication and relationship-building skills, with an interest in doing the legwork to build trust and influence without authority.</li> <li value="7">Hands-on, AI-first mindset using modern tools to prototype, visualize ideas, and communicate product concepts quickly, for example, by spinning up lightweight demos or UI drafts.</li> <li value="8">Openness to candidates from adjacent domains who bring deep product expertise, transferable security experience, and an interest in growing further into application security and DevSecOps.</li> </ul> <h2>About the team</h2> The Security and Compliance product team owns a broad portfolio of security and compliance capabilities within GitLab's DevSecOps platform, including application security scanners (code scanning, software composition analysis, and dependency scanning), secret detection, authorization, authentication, and other security features. The team is also expanding into vulnerability research, internal security productization, innovation incubation, and strategic partnerships. You'll join a distributed team of product managers who report to the VP of Product for Security and Compliance. You'll collaborate closely with engineering, design, go-to-market, and partnerships teams across time zones in an asynchronous, documentation-first way. Our focus is on elevating how we build and ship security capabilities within GitLab, improving how we coach and develop product managers in the section, and exploring new opportunities to turn internal security expertise and emerging ideas into products with strong market fit. &nbsp; <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div>Remote-Global</div><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><s

Principal Product Manager, Security & Compliance

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As an Investor Relations Manager, you'll play a key role in how GitLab tells its financial and strategic story to the investment community. You'll help ensure that current and prospective shareholders, research analysts, and other external stakeholders clearly understand GitLab's strategy, business model, and performance across the DevOps and broader technology ecosystem. Reporting to the VP of Investor Relations, you'll work across Finance, Corporate Communications, Legal, Product, and Marketing to develop data-driven insights, shape our investment thesis, and support core activities like quarterly earnings, investor materials, and peer benchmarking. In your first year, you'll contribute to a scalable investor relations program by strengthening our financial and competitive analysis, enhancing investor-facing content and resources, and helping teams prepare for high-visibility interactions with the investment community. What You’ll Do&nbsp;&nbsp; <ul> <li>Develop a deep understanding of GitLab's strategy, operating model, financial performance, and competitive position within the broader DevOps and technology ecosystem.</li> <li>Help shape and communicate GitLab's investment thesis by analyzing industry trends, market dynamics, shareholder feedback, and competitive behavior, and translating insights into clear narratives for investors.</li> <li>Assist in the full quarterly earnings process, including developing key messages, collecting and analyzing data, drafting earnings materials, and preparing scripts, Q&amp;A, and call logistics.</li> <li>Prepare clear, compelling investor-facing materials such as earnings presentations, investor decks, shareholder letters, and executive briefing documents that align with GitLab's overall messaging.</li> <li>Build, maintain, and enhance investor relations resources, including financial models, valuation analyses, analyst model and consensus tracking, IR website content, industry trackers, and peer benchmarks.</li> <li>Analyze competitors' business models and performance using SEC filings, earnings calls, analyst research, and other public disclosures, and deliver concise quantitative and qualitative insights to senior leaders.</li> <li>Support the development and execution of a proactive investor relations strategy, including investor base tracking, targeting initiatives, and relationship management with current and prospective shareholders.</li> <li>Coordinate investor meetings, roadshows, conferences, and other corporate access events, partnering closely with Finance, Legal, Corporate Communications, Product, and Marketing to ensure accurate, compliant, and consistent communications.</li> </ul> What You’ll Bring&nbsp; <ul> <li>Background in finance, economics, accounting, business, or a related discipline, with strong grounding in financial reporting and capital markets.</li> <li>Experience in investor relations and/or a financially rigorous role such as investment banking, equity research, private equity, or corporate development, ideally within a public Software/SaaS or high-growth technology company.</li> <li>Proficiency in analyzing GAAP financial statements, building and maintaining financial models, and applying valuation techniques including discounted cash flow and comparable analyses.</li> <li>Ability to synthesize complex financial, strategic, and competitive information into clear, accurate materials for diverse audiences, including investors, research analysts, and executives.</li> <li>Familiarity with SEC requirements and public company best practices for financial disclosure and external communication.</li> <li>Advanced skills in PowerPoint, Excel, and Google Workspace, with comfort working with complex datasets, consensus models, and competitive intelligence sources.</li> <li>Demonstrated ability to manage multiple projects and deadlines in a fast-paced, global, cross-functional environment, partnering effectively with senior leaders and teams such as Finance, Legal, Corporate Communications, Product, and Marketing.</li> <li>High level of professionalism, judgment, and ethical standards, with openness to candidates who bring transferable skills from related finance or capital markets roles.</li> </ul> About the team The Investor Relations team leads GitLab's engagement with the investment community, helping current and prospective shareholders understand our strategy, financial performance, and position in the broader DevSecOps and AI-powered software ecosystem. Reporting into the VP of Investor Relations, you'll join a small, highly collaborative function that works asynchronously across time zones with Finance, Corporate Communications, Legal, Product, and Marketing to develop disclosures, earnings materials, and investor-facing content. The team is focused on scaling a proactive, data-driven investor relations program as GitLab grows as a public company, including deepening competitive and peer analysis, refining our investment thesis, and ensuring our external messaging is consistent, compliant, and aligned with our long-term strategy.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$1&mdash;$1 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionall

Investor Relations Manager

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Scale Ecosystem Sales Manager - AMER, you'll fuel GitLab's growth by turning our emerging partner ecosystem into a consistent, scalable source of new customers. You'll focus on partner-sourced Scale pipeline generation, designing and running repeatable partner-led campaigns, systematic account mapping, and whitespace analysis that surface new logo opportunities for GitLab. In this role, you'll work closely with Scale Account Executives, Field Marketing, regional sales leadership, and partners such as distributors, longtail resellers, and hyperscalers like AWS and Google Cloud to integrate partners throughout the sales cycle and accelerate marketplace transactions. You'll own programmatic partner engagement across your territory, from partner enablement and activation at scale to event-driven strategies and 1:many campaigns via partner portals and automated systems. Your work will directly support GitLab's Scale growth targets by building a measurable, partner-led demand engine. Along the way, you'll deepen your experience in partner ecosystem management, digital marketing-driven demand generation, and modern sales development methodologies, while contributing to business planning, pipeline forecasting, and clear reporting on partner impact. <h2>What you'll do</h2> <ul> <li>Drive partner-sourced Scale pipeline generation through scalable partner programs, campaigns, and systematic account mapping initiatives.</li> <li>Collaborate with Scale Account Executives, Field Marketing, and regional sales leaders to integrate partners into territory planning and demand generation activities.</li> <li>Execute repeatable partner-led Scale campaigns aligned to regional territories, including industry plays, account blitzes, and market-specific roadshows.</li> <li>Identify whitespace and conduct detailed account mapping with partners to surface new logo opportunities and expand First Order reach.</li> <li>Build and maintain programmatic relationships with emerging partners, distributors, longtail partners, and hyperscaler partners such as Amazon Web Services (AWS) and Google Cloud, with a focus on new customer acquisition and marketplace transactions.</li> <li>Support partner enablement and activation programs to scale contribution across multiple partners, including hyperscaler co-sell and marketplace acceleration initiatives.</li> <li>Execute event-driven partner strategies, including partner alignment before events, lead capture during events, and pipeline conversion optimization after events.</li> <li>Manage one-to-many partner engagement through partner portals and automated systems, providing weekly pipeline forecasts, partner-sourced opportunity reports, and clear insights into campaign performance and territory impact.</li> </ul> <h2>What you'll bring</h2> <ul> <li>Experience in sales development, business development, or partner-driven pipeline generation in a B2B environment.</li> <li>Practical familiarity with partner ecosystems, including programmatic partner engagement and demand generation with distributors, longtail partners, and hyperscalers such as AWS and Google Cloud.</li> <li>Ability to design, execute, and optimize scalable, campaign-driven approaches to demand generation, including 1:many partner engagement and event-driven campaigns.</li> <li>Experience using Salesforce and modern sales development or marketing automation tools to manage, forecast, and report on partner-sourced pipeline and campaign performance.</li> <li>Strong analytical skills to interpret campaign results, partner activation metrics, and territory impact, and translate insights into actionable plans.</li> <li>Effective written and verbal communication skills, with a focus on clear, repeatable messaging and collaboration with account executives, field marketing, and regional sales leadership.</li> <li>Interest in GitLab, open source software, and modern software development practices, with the ability to learn and use GitLab and related tools.</li> <li>Openness to travel for partner events and field collaboration, and to apply transferable skills from related sales, partner, or digital marketing roles in a remote, results-focused environment.</li> </ul> The Ecosystem Sales team focuses on building and scaling a high-impact partner network that drives Scale growth through partner-sourced pipeline and new logo acquisition. As a Scale - Ecosystem Sales Manager - AMER, you'll work as part of a distributed team that partners closely with Scale Account Executives, Field Marketing, regional sales leadership, and an emerging ecosystem of distributors, longtail partners, and hyperscalers. We collaborate asynchronously across regions to design and execute repeatable, campaign-driven motions, integrate partners into territory planning, and turn partner programs into measurable demand generation at scale. We are focused on expanding partner-sourced impact, improving systematic account mapping and whitespace identification, and building programmatic motions that make it easier for partners to acquire and grow new GitLab customers. <h2> </h2><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$97,900&mdash;$172,800 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Addit

Ecosystem Sales Manager - Scale  

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Ecosystem Sales Manager on GitLab's Ecosystem Sales team, you'll build and grow high-impact partnerships that expand GitLab's reach and accelerate revenue across the AMER region. You'll own a portfolio of strategic partners end to end, working closely with System Integrators, Solution Providers, Managed Services Partners, Hyperscalers, and GitLab field sales to drive joint pipeline, close deals, and scale partner-led GitLab practices. You'll design and execute joint business plans, align on go-to-market motions, and use data to track performance so that each partnership delivers meaningful, measurable value. In this role, you'll help shape how GitLab shows up with and through partners in AMER while working in an all-remote, values-driven environment that gives you both autonomy and cross-functional support. Some examples of our projects: <ul> <li value="1">Building and executing joint business plans with strategic partners in AMER, including account mapping, co-selling strategies, and governance models aligned to pipeline and revenue goals</li> <li value="2">Identifying and supporting regional partner-led demand generation programs, such as co-hosted events and campaigns with System Integrators, Managed Services Partners, and Hyperscalers (AWS &amp; Google) to create and accelerate ecosystem-driven opportunities</li> </ul> <h2>What you'll do</h2> <ul> <li value="1">Take full ownership of partner-led sales initiatives across your AMER territory, creating detailed, strategic plans with partners that align to GitLab pipeline and revenue goals.</li> <li value="2">Build, maintain, and grow strong relationships with strategic ecosystem partners, including system integrators, solution providers, managed services partners, and hyperscalers such as AWS and Google, to expand GitLab’s reach and influence in the market.</li> <li value="3">Design and execute comprehensive joint business plans with partners, including account mapping, go-to-market strategies, and governance models that drive consistent pipeline creation and revenue generation.</li> <li value="4">Proactively engage and coordinate with GitLab Account Executives (AEs), Area Sales Managers (ASMs), and regional sales leaders to integrate partners into the full sales cycle, from opportunity identification through post-sales expansion.</li> <li value="5">Analyze and report on partner performance and ecosystem pipeline, providing clear forecasts, insights, and recommendations to internal stakeholders, and contributing to quarterly business reviews and annual planning.</li> <li value="6">Identify and support regional-specific demand generation and pipeline-building activities with partners, including co-selling, co-marketing, and cloud-focused motions that accelerate customer adoption of GitLab.</li> <li value="7">Coordinate and facilitate the involvement of GitLab team members, including sales leadership, customer success, and support, to ensure partner initiatives meet sales targets and ecosystem objectives.</li> <li value="8">Build, document, and continuously improve processes and best practices for working with ecosystem partners so that partner engagements are scalable, repeatable, and aligned across the broader GitLab partner organization.</li> </ul> <h2>What you'll bring</h2> <ul> <li value="1">Experience in B2B technology sales through strategic partners (such as System Integrators, Solution Providers, Managed Services Partners, and hyperscalers), ideally focused on software development tools and/or application lifecycle management solutions.</li> <li value="2">Demonstrated ability to drive partner-led pipeline and revenue by building and executing joint go-to-market plans, partner account mapping, and co-selling motions that grow a partner’s overall practice.</li> <li value="3">Strong understanding of the partner ecosystem and cloud market in the AMER region, with the ability to act as a trusted advisor to strategic partners and GitLab field sales teams.</li> <li value="4">Experience selling open source or similar technical solutions in complex B2B sales cycles involving both technical and business stakeholders.</li> <li value="5">Data-driven working style, using performance metrics and tools such as Salesforce (or similar) to forecast and track partner-sourced and partner-influenced pipeline, and to communicate impact to regional and executive stakeholders.</li> <li value="6">Excellent interpersonal and communication skills, with the ability to build, maintain, and grow trusted relationships across partner organizations and GitLab’s internal teams, present to senior audiences, and lead QBRs and planning sessions.</li> <li value="7">Strong project and program management skills and comfort working in an all-remote, asynchronous environment; able to coordinate multiple partner and internal stakeholders, manage joint plans, and operate as a self-directed "manager of one" with minimal oversight.</li> <li value="8">Willingness and ability to travel within the AMER region as needed (up to approximately 50%), along with alignment to GitLab's values and an interest in co-creating the future of our Ecosystem Sales organization as it scales.</li> </ul> <h2>About the team</h2> The Ecosystem Sales team is a collaborative, cross-functional partner to Sales and Alliances, focused on driving pipeline and revenue through our ecosystem of System Integrators, Solution Providers, Managed Services Partners, and Hyperscalers in the AMER region. You'll join a fully remote, globally distributed team that works asynchronously with account executives, area sales managers, regional sales leaders, partner marketing, ecosystem leadership, and partner organizations to design and execute joint business plans and go-to-market strategies, coordinate regional demand generation with partners, orchestrate partner-involved sales motions, integrate partners throughout the customer lifecycle, and share best practices that can scale across GitLab. We are currently focused on deepening engagement with priority partners, building and iterating joint sales plays and demand generation programs, improving partner-sourced and partner-influenced pipeline through clear measurement and reporting, and helping sales and ecosystem leaders clearly understand and communicate the impact of partner investments in the region.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$110,160&mdash;$129,600 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support

Ecosystem Sales Manager  

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Customer Experience Strategy Manager, you'll be a strategic partner to GitLab's Customer Experience (CX) organization, helping shape how we drive customer health, retention, expansion, and the effectiveness of our Customer Success Architect, Customer Success Manager, and Customer Success Engineer teams. You'll report to the Director of CX Strategy and use data, business planning, and structured problem solving to turn complex customer and performance data into clear, actionable strategies. In your first year, you'll lead annual and quarterly planning for CX. You'll build and evolve coverage and segmentation models, and you'll create executive-ready reporting and insights that guide how we invest, scale, and align our go-to-market motion around the customer journey. You'll work cross-functionally with CX leadership, Revenue Operations, Sales Operations, Finance, and Product to improve systems, processes, and metrics. This work reduces friction across touchpoints and supports a customer-first, insight-driven organization. <h2>What you'll do</h2> <ul> <li>Develop and execute Customer Experience strategies by partnering with CX leadership to shape business plans and coverage models that improve customer outcomes and resource allocation</li> <li>Lead annual planning for the Customer Experience organization, including headcount forecasting, investment proposals, and business case development to support growth and effectiveness</li> <li>Identify and drive opportunities to improve Customer Success efficiency, scaling operations, aligning resources, and enabling productivity across Customer Success Architect, Customer Success Manager, and Customer Success Engineer teams</li> <li>Analyze customer lifecycle performance, segmentation, and coverage models using BI tools, SQL, and spreadsheets to generate actionable recommendations and insights</li> <li>Build, maintain, and improve executive reporting on key Customer Success metrics, delivering clear narratives and data visualizations that inform leadership decisions</li> <li>Drive quarterly business reviews and planning cycles with Customer Success leaders, providing analytical support, strategic guidance, and follow-through on action items</li> <li>Collaborate with Revenue Operations, Sales Operations, Finance, and Product teams to design and implement systems enhancements, process improvements, and scalable operating models</li> <li>Create, refine, and present high-quality models, dashboards, and presentations that translate complex data into clear strategies for stakeholders at all levels</li> </ul> <h2>What you'll bring</h2> <ul> <li>Experience in Customer Success operations, strategy, revenue operations, or strategy and analytics within B2B SaaS environments</li> <li>Background developing and executing strategic initiatives that improve customer outcomes, organizational effectiveness, or operational efficiency</li> <li>Experience leading annual planning activities such as headcount forecasting, investment modeling, and business case development</li> <li>Proficiency in business intelligence tools (for example, Tableau, Sisense, Looker), SQL, and advanced spreadsheets for building models, reports, and presentations</li> <li>Strong working knowledge of Salesforce reporting and analytics, including building and interpreting dashboards and performance metrics</li> <li>Ability to analyze customer segmentation, coverage models, and lifecycle performance to recommend resource allocation and deployment strategies</li> <li>Skill in presenting complex analysis and strategic recommendations to senior leaders, with clear written and verbal communication tailored to different audiences</li> <li>Ability to influence without direct authority, manage cross-functional projects from concept to completion, and apply creative problem solving. Candidates with transferable experience in related fields such as consulting or business strategy are encouraged to apply</li> </ul> <h2>About the team</h2> The Customer Experience Strategy team at GitLab is a small but high-impact partner to our broader Customer Experience (CX) organization. Together, we steer the end-to-end customer journey from initial awareness and purchase through adoption, expansion, and advocacy. We work across Customer Success Architects, Customer Success Managers, and Customer Success Engineers to align strategy, data, and operations. We also collaborate asynchronously with CX leadership and go-to-market partners in multiple regions. We focus on building and evolving CX frameworks like customer journey maps, voice of customer programs, segmentation and coverage models, and CX analytics. This work helps us reduce friction across touchpoints, improve customer satisfaction and retention, and scale a truly customer-first culture and operating model.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$100,800&mdash;$216,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about

CX Strategy Manager

In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking feels all but extinct. Mercury believes that level of care and craft in design has been lost in modern finance and we’re building a brand that brings it back. We're a financial technology company building products that feel extraordinary to use. We help people and businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions. We’re looking for a Senior Designer to help shape how Mercury shows up visually, emotionally, and creatively across our website. Someone who thrives in a highly collaborative environment where the best ideas drive progress, not the most powerful voices in the room. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. In this role, you’ll: <ul> <li>Own and evolve Mercury’s website, ensuring the brand shows up with clarity, consistency, and craft across all pages and features.</li> <li>Shape visual design, motion, and interaction across mercury.com to bring Mercury’s brand to life through storytelling and experience.</li> <li>Elevate brand expression through opinionated visual design and reusable web-focused asset libraries.</li> <li>Lead with an AI-first mindset in web design and production workflows.</li> <li>Partner closely with marketing, product, and engineering to take concepts from idea to polished production.</li> <li>Help define and maintain design systems, frameworks, and documentation that enable scale and consistency.</li> <li>Contribute to high-level creative and brand strategy discussions with cross-functional and executive partners.</li> <li>Give and solicit feedback to raise the bar for quality, craft, and clarity across the design team.</li> </ul> What you’ll bring: <ul> <li>8+ years of experience in design, art direction, or visual communication, with meaningful experience owning websites or digital brand platforms.</li> <li>A strong portfolio demonstrating conceptual range, systems thinking, and high-quality execution across web experiences.</li> <li>Deep experience designing, evolving, and maintaining marketing or content-driven websites.</li> <li>A strong point of view on brand, typography, layout, motion, and interaction for the web.</li> <li>Comfort working iteratively and incorporating feedback from cross-functional partners.</li> <li>Experience defining motion principles or lightweight animation systems for web experiences.</li> <li>Proven ability to collaborate closely with engineers and design within front-end constraints.</li> <li>Strong communication skills and experience presenting, workshopping, and advocating for creative ideas.</li> </ul> Include a deck or portfolio of your best work with your application. If a password is required, be sure to add it in your application or on your resume. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $154,200 - $192,800 USD</li> <li>Canadian employees (any location): 145,800 -&nbsp; 182,200 CAD&nbsp;</li> </ul> We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144">here</a>. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AT3 &nbsp;

Senior Designer - Web

TITLE: Interim Vice President, Development (7-Month Fixed Term) <a href="https://foundation.mozilla.org/en/">Mozilla Foundation</a> is a non-profit building a better technology future — powered by people, open by design, fueled by imagination. We deliver people-first alternatives to today’s extractive systems. We build side by side with developers, innovators and advocates, united in the belief that a better technology future is not only possible — it’s ours to create. Team At Mozilla Foundation, we believe the Internet should be a force for good — one that’s open, safe, and inclusive by design. Our mission is to ensure the Internet remains a global public resource that is accessible to all. Our newly formed Development Team drives the philanthropic support that fuels this mission.&nbsp;The team builds meaningful relationships with individual donors, foundations, and partners who share our vision for a healthier internet. Through strategic fundraising initiatives, we secure the resources needed to advance Mozilla's mission of promoting openness, innovation, and opportunity online. We lead grassroots fundraising, institutional giving, and major gifts strategy to power advocacy, education, open-source innovation, and global convenings like MozFest. The Interim Vice President, Development will provide experienced leadership during a 7-month maternity leave, ensuring continuity, stability, and momentum across our most critical fundraising priorities. The role also directly manages the Senior Director - Development, Director - Development Operations, Major Gifts Officer and Program Manager - Development Initiatives. Job responsibilities Here are some projects you'll likely work on in your first 6 months: <ul> <li style="font-weight: 400;">Maintain progress toward annual fundraising goals across major gifts, institutional giving, and grassroots revenue streams</li> <li style="font-weight: 400;">Guide execution of donor strategies and pipeline development plans already underway</li> <li style="font-weight: 400;">Partner cross-functionally to design and activate a strong philanthropic engagement strategy for MozFest 2026</li> <li style="font-weight: 400;">Support prioritization and decision-making related to development operations systems and processes</li> <li style="font-weight: 400;">Provide clear reporting and strategic updates to the Executive Director and leadership team</li> </ul> As the Interim Vice President, Development at Mozilla, you will… <ul> <li style="font-weight: 400;">Lead and support a multi-functional fundraising team, including senior leaders and individual contributors</li> <li style="font-weight: 400;">Maintain team morale, productivity, and adherence to fundraising best practices </li> <li style="font-weight: 400;">Hold regular 1:1 meetings and team touchpoints to ensure alignment and accountability</li> <li style="font-weight: 400;">Serve as the Development representative on the Executive Team</li> <li style="font-weight: 400;">Monitor progress against annual fundraising goals and provide monthly updates to leadership</li> <li style="font-weight: 400;">Use existing dashboards and systems to track donor engagement, revenue, and pipeline health</li> <li style="font-weight: 400;">Identify and flag strategic risks and opportunities to the Executive Director</li> <li style="font-weight: 400;">Co-design and lead the 2026 MozFest philanthropic engagement strategy, including donor prospect development and cultivation planning</li> <li style="font-weight: 400;">Advise and support team members on donor cultivation and solicitation strategies</li> <li style="font-weight: 400;">Establish metrics, track progress, and document learnings to inform future fundraising cycles</li> </ul> This is a stewardship-focused leadership role — ideal for a seasoned fundraising executive who can step into an established strategy, provide stability, and sustain forward momentum. Your Professional Profile: <ul> <li style="font-weight: 400;">10+ years of progressive fundraising leadership experience</li> <li style="font-weight: 400;">Demonstrated success securing major gifts and institutional funding, including 7- and 8-figure gifts</li> <li style="font-weight: 400;">Experience managing multiple revenue streams simultaneously</li> <li style="font-weight: 400;">Strong experience leading and motivating multi-functional fundraising teams</li> <li style="font-weight: 400;">Ability to step into an existing strategy and maintain performance without disruption</li> <li style="font-weight: 400;">Excellent strategic judgment and decision-making skills</li> <li style="font-weight: 400;">Strong collaboration and executive-level communication skills</li> <li style="font-weight: 400;">Alignment with Mozilla Foundation’s mission and values</li> </ul> We Are Excited To See Any Additional Experience With: <ul> <li style="font-weight: 400;">Experience in technology, digital rights, open-source, or mission-driven organizations</li> <li style="font-weight: 400;">Familiarity with Salesforce or comparable CRM systems</li> <li style="font-weight: 400;">Previous interim leadership or maternity leave coverage experience</li> <li style="font-weight: 400;">Experience fundraising for global convenings or large-scale events</li> </ul> Salary and Benefits Information: Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process. The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff. <ul> <li style="font-weight: 400;">Germany: €183,300.80 - €205,984.27</li> <li style="font-weight: 400;">UK: £161,384.40 - £181,355.72&nbsp;</li> <li style="font-weight: 400;">Canada: $268,974 - $302,259.53&nbsp;</li> <li style="font-weight: 400;">USA: $234,400 - $263,407&nbsp;</li> </ul> Some regions fall into a higher salary market and this is reflected in the example ranges below:&nbsp; <ul> <li style="font-weight: 400;">London: £189,864 – £213,359.67&nbsp;</li> <li style="font-weight: 400;">New York: $293,000 – $329,258.75&nbsp;</li> <li style="font-weight: 400;">Bay Area: $293,000 – $329,258.75&nbsp;</li> </ul> The range for your specific location will be discussed in screening conversations if your application is successful. We offer the following benefits: <ul> <li style="font-weight: 400;">Private Medical Insurance</li> <li style="font-weight: 400;">Extended Sick Leave</li> <li style="font-weight: 400;">Global Employee Assistance Program (EAP)</li> <li style="font-weight: 400;">Retirement Plan contributions</li> <li style="font-weight: 400;">Paid Time Off: 20 days annual leave + sick days and your birthday&nbsp;&nbsp;</li> <li style="font-weight: 400;">Company Holidays + Shutdown</li> <li style="font-weight: 400;">Wellness budget</li> <li style="font-weight: 400;">Professional Development budget</li> <li style="font-weight: 400;">Top up program for Pregnancy and Parental leaves</li> </ul> Benefits are subject to change at any time at the discretion of Mozilla Foundation. Mozilla Foundation Hiring Practices: M

Interim Vice President, Development (7-Month Fixed Term)

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description As an Implementation Engineer (IE) at Tailscale, you are the primary architect of a customers’ first experience with our product. Reporting to the CSE Team Lead, you will sit at the intersection of Pre-sales, Support, and Product with the mission of value attainment for our customers. You will manage a high volume of accounts across commercial and enterprise segments, guiding them through the critical first 30 days of their journey. This is a high-impact, technical role designed for someone with intellectual curiosity, empathy, strong networking fundamentals, and a passion for helping customers solve complex connectivity/security challenges with Tailscale. You will ensure that Tailscale becomes a foundational part of our customers’ infrastructure from day one. Key Responsibilities <ul> <li>Own the end-to-end technical onboarding journey for a high volume of accounts, with a relentless focus on ensuring customers reach Time To Value (TTV) in under 30 days.</li> <li>Provide hands-on guidance for technical configurations, including Identity Provider (IdP) integration, Tailnet administration, ACL policy definition, and MDM deployments.</li> <li>Partner closely with AEs and SEs to ingest technical requirements from the pre-sales cycle and ensure a seamless transition to active usage.</li> <li>Act as a critical feedback loop for the Product and Engineering teams by identifying recurring friction points or bugs during the onboarding phase and advocating for fixes.</li> <li>Maintain rigorous data hygiene within sales (SFDC) and CSP tooling to provide visibility into onboarding completion rates, TTV, and overall customer health metrics.</li> <li>Bridge the gap between initial setup and long-term support by facilitating clean handoffs to the Support and Post-sales teams once adoption milestones are met.</li> <li>Define and refine onboarding success metrics, including the development of post-onboarding surveys and in-product adoption targets.</li> </ul> What We Are Looking For <ul> <li>2–4+ years of experience in a technical, customer-facing role such as Technical Support, Implementation, or Solutions Engineering</li> <li>Strong foundational knowledge of networking concepts including the OSI model, DNS, routing, and VPN operations (experience with Tailscale preferred)</li> <li>Proficiency in installing software across diverse operating systems, including Linux, Windows, macOS, and iOS/Android (experience with Mobile Device Management is a plus)</li> <li>Strong skills in diagnosing, troubleshooting, and resolving issues related to networking</li> <li>Ability to read and modify JSON or YAML configs for ACL and Kubernetes deployments</li> <li>Exceptional organizational skills with a proven ability to manage a high volume of concurrent tasks across multiple revenue segments without compromising quality</li> <li>Clear and empathetic communication style, with the ability to translate complex networking concepts into actionable steps for technical and non-technical stakeholders alike</li> <li>A builder’s mindset, meaning you enjoy solving technical puzzles and are motivated by seeing a customer successfully deploy a solution you helped architect</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="description">For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.</div><div class="title">CAN Pay Range (OTE)</div><div class="pay-range">$143,380&mdash;$170,180 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Implementation Engineer

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description As Customer Success Engineer (CSE) at Tailscale, you’ll be the bridge between our technical capabilities and the needs of our most strategic customers. You will work directly with customers to ensure their success with Tailscale’s products, helping them get onboarded, driving their long-term adoption, and providing expert technical guidance throughout their journey. This role requires a combination of technical proficiency, problem-solving skills, and an empathetic customer-centric approach to ensure customers are fully empowered to leverage the power of Tailscale. The role will report directly to the VP of Customer Experience. Key Responsibilities <ul> <li>Lead and manage the onboarding process for new strategic customers, ensuring they quickly understand and adopt Tailscale. Provide training and resources that set customers up for long-term success.</li> <li>Offer technical support for customers, diagnosing and resolving issues across Tailscale's platform. Assist with configuration, integration, and troubleshooting to ensure smooth implementation.</li> <li>Conduct QBRs with customers to review usage, success metrics, and future goals. Use these touchpoints to identify opportunities for deeper engagement and horizontal expansion.</li> <li>Build strong relationships with customers, acting as a trusted advisor. Help customers optimize their use of Tailscale by identifying best practices, and by providing recommendations based on their specific use cases and desired business outcomes.</li> <li>Serve as the voice of the customer internally, relaying feedback and insights to the product and engineering teams to help improve the product and the customer experience.</li> <li>Work closely with sales, product, engineering, and support teams to ensure smooth handoffs, escalate critical issues, and drive customer success across the organization.</li> <li>Develop and maintain a repository of technical documentation, FAQs, and guides to help customers self-serve. Share insights and best practices with both the customer and internal teams.</li> </ul> What We Are Looking For <ul> <li>6+ Years in a technical role with minimum 2 years of customer-facing experience (Solutions engineer/architect, Sr. Support Engineer, etc.)</li> <li>Experience working with enterprise customers in a consultative capacity</li> <li>Strong understanding of networking, VPNs, and security principles. Experience with cloud infrastructure (AWS, GCP, Azure) and tools like Docker, Kubernetes, and other DevOps technologies</li> <li>Prior experience in a customer-facing technical role such as Technical Support Engineer, Solutions Engineer/architect, or Customer Success Engineer at a SaaS company</li> <li>Ability to clearly explain complex technical concepts to a diverse audience, from non-technical stakeholders to engineers. Strong written and verbal communication skills are a must</li> <li>Analytical mindset and troubleshooting skills, with the ability to think critically and methodically to resolve complex technical issues</li> <li>A passion for delivering excellent customer service and a strong focus on building long-term customer relationships</li> <li>Ability to manage multiple customer accounts, prioritize tasks, and keep projects on track. Strong time management and organizational skills are key</li> <li>A collaborative mindset and ability to work cross-functionally with product, sales, and engineering teams to deliver customer success</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="description">For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.</div><div class="title">CAN Pay Range (OTE)</div><div class="pay-range">$268,000&mdash;$335,000 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Customer Success Engineer

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. .</div><h2>See yourself at Twilio</h2> Join the team as Twilio’s next Senior Product Manager, Talent Systems. <h2>About the job</h2> We are actively recruiting for this role to fill an existing vacancy. This position is needed to own the technical blueprint and functional alignment of Twilio’s Talent Acquisition and Performance Management ecosystems. This role is the bridge between program strategy and technical execution. You will partner closely with System and Program Owners to ensure that configurations and AI-driven insights directly meet our talent program objectives. <h2>Responsibilities</h2> In this role, you’ll: <ul> <li>Build and maintain partnerships with System and Program Owners to manage expectations and drive cross-functional consensus, ensuring all technical configurations align with talent program objectives.</li> <li>Serve as the primary functional expert for Talent and Recruiting systems, translating program requirements into technical specifications.</li> <li>Partner with System Leads and Program Owners to ensure system configurations are scalable, compliant, and aligned with the long-term talent strategy.</li> </ul> <ul> <li>Lead functional testing, User Acceptance Testing (UAT), and post-cycle retrospectives to ensure every talent cycle meets the defined program objectives.</li> <li>Establish and maintain robust technical documentation and translate complex technical constraints into clear business risks and opportunities for Talent and Recruiting leadership.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! <h3>Required:</h3> <ul> <li>7–10 years of experience as an HRIS Architect, Systems Consultant, or Technical Product Owner specializing in Talent systems.</li> <li>Deep Functional Expertise: Proven experience in Talent &amp; Performance (specifically Succession and Talent Reviews) and Recruiting modules.</li> <li>Compliance: Knowledge of global data privacy regulations (e.g., GDPR) as they relate to talent acquisition and performance data.</li> <li>Systems Thinking: Proven ability to align complex, global talent programs with enterprise system architecture.</li> <li>Operational Excellence: Strong background in technical governance, change management, and risk mitigation in a high-growth environment.</li> </ul> <h3>Desired:</h3> <ul> <li>Configuration or architectural skills in Workday (Talent, Performance, and Recruiting).</li> <li>Experience with Eightfold AI or similar talent intelligence platforms to drive program enablement and insights.</li> <li>Experience collaborating with multiple stakeholders or System Leads in a shared-ownership environment.</li> </ul> Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp; &nbsp; Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. &nbsp; The estimated pay ranges for this role are as follows: <ul> <li>CAD $120,640.00 - CAD $150,800.00 &nbsp;</li> <li>Target Bonus Percentage&nbsp; 15% (When Applicable)</li> </ul> &nbsp; The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Sr Product Manager, Talent Systems

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. .</div>See yourself at Twilio Join the team as Twilio’s next Senior Program Manager, Talent Management. About the job The Senior Program Manager, Talent Management (Performance Management) is responsible for the end-to-end execution, evolution, and operational excellence of the company’s performance management programs. This role owns the annual performance cycle and all in-year updates, ensuring processes are delivered on time, clearly communicated, and effectively enabled. This role works in close partnership with HR Business Partners, who lead performance guidance directly with the business. The Senior Program Manager ensures HRBPs are fully equipped with clear process direction, timelines, tools, and talking points so they can confidently and consistently support leaders and managers throughout each cycle. Partnering closely with the HR Business Partners, Communications, Compensation and the HR Tech team, this role ensures performance programs are simple, scalable, compliant, and well-adopted, while continuously improving the experience based on feedback and data. Responsibilities In this role, you’ll: Own performance cycle execution <ul> <li>Lead the end-to-end delivery of the annual performance cycle, including feedback moments, reviews, calibration support, and downstream handoffs (e.g., compensation).</li> <li>Develop and manage detailed project plans, timelines, dependencies, and risk mitigation strategies to ensure flawless execution.</li> <li>Coordinate readiness across policy, systems, enablement, communications, and HRBP support.</li> </ul> Enable HR Business Partners <ul> <li>Partner closely with HR Business Partners to ensure they are fully prepared to guide leaders and managers through performance cycles.</li> <li>Translate program design and policy into clear HRBP-facing guidance, including timelines, key messages, FAQs, escalation paths, and manager coaching considerations.</li> <li>Proactively identify where HRBPs may need additional clarity or support and address gaps before cycles launch.</li> <li>Gather structured feedback from HRBPs during and after cycles to inform improvements.</li> </ul> Drive clarity, enablement, and adoption <ul> <li>Design and execute clear, audience-specific communications for employees, managers, and HRBPs that explain what’s changing, what’s required, and why it matters.</li> <li>Build and deliver manager enablement (guides, toolkits, live sessions, office hours) that HRBPs can confidently reinforce with the business.</li> <li>Ensure enablement materials are practical, timely, and easy to use, especially for frontline managers.</li> </ul> Partner closely with the HR Technology team <ul> <li>Act as the primary performance program partner to the Workday team, translating program requirements into system configuration, testing, and launch plans.</li> <li>Ensure the technology experience supports a simple, intuitive, and compliant process.</li> <li>Coordinate testing, issue triage, and post-cycle retrospectives with HR Tech and HRBPs.</li> </ul> Manage change and continuous improvement <ul> <li>Apply structured change management practices to support adoption of performance updates and process improvements.</li> <li>Analyze cycle data and qualitative HRBP feedback to identify friction points and risks.</li> <li>Recommend and implement iterative enhancements while maintaining operational stability.</li> </ul> Provide visibility and accountability <ul> <li>Track and report on program status, risks, adoption, and outcomes to Talent leadership and senior stakeholders.</li> <li>Surface issues early with clear options and recommendations.</li> <li>Maintain strong operational documentation and decision records.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>7–10 years of experience in performance management, talent management, HR operations, or program management.</li> <li>Proven experience delivering enterprise-scale people programs in partnership with HR Business Partners.</li> <li>Strong program and project management skills, including stakeholder alignment and risk management.</li> <li>Experience developing HRBP and manager-facing enablement and communications.</li> <li>Hands-on experience partnering with HR technology teams, including Workday or similar HCM platforms.</li> </ul> Desired:. <ul> <li>Experience supporting performance cycles that inform compensation and talent decisions.</li> <li>Familiarity with change management frameworks and adoption measurement.</li> <li>Strong judgment, attention to detail, and ability to operate effectively amid ambiguity.</li> </ul> Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp; Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$99,760.00- $124,700.00 CAD</li> <li>Target Bonus Percentage 15%</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Senior Program Manager, Talent Management

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>Coinbase is looking for a highly motivated Accounting Manager to join our Global GL Operations Accounting team and play a key role in our continued growth and achievement of operational excellence. The Accounting Manager, GL Operations must possess strong accounting, operational and managerial expertise, an ability to communicate and work with various teams inside of Finance (such as Tax, FP&amp;A, Financial Reporting, Payroll and Accounts Payable), and a desire to make a meaningful impact on a dynamic, high-growth technology company. What you’ll be doing (ie. job duties):&nbsp; <ul> <li>Oversee month-end and quarter-end close processes, including journal entries, reconciliations, and variance analysis for global accounting processes, including Operating Expenses, Capitalized Software, and Operating Cash</li> <li>Lead cross-functional collaboration with FP&amp;A, Tax, Treasury, and Source-To-Pay teams to ensure proper accounting&nbsp; and financial reporting.</li> <li>Support in financial statement preparation and review for the global consolidated audit and&nbsp; international subsidiary statutory financial statements.&nbsp;&nbsp;</li> <li>Manage and review work deliverables of junior accounting team members, fostering professional development</li> <li>Identify and implement improvements to accounting systems, processes, and controls, to ensure accounting and reporting accuracy and efficiencies.&nbsp;</li> <li>Lead or participate in critical financial infrastructure projects (e.g., vendor transitions, system integration, automation).</li> <li>Maintain compliance with internal controls, policies and procedures.</li> <li>Maintain up-to-date process documentation and procedures for all tasks.</li> <li>Support ad hoc financial information requests and analyses and other special projects as assigned.</li> <li>Maintain international subsidiaries’ parallel books of accounts in line with local country GAAP and maintain appropriate reconciliations and valid support for all adjustments. Support monthly management reporting&nbsp; and analytical review thereof.&nbsp;</li> </ul> What we look for in you (ie. job requirements):&nbsp; <ul> <li>CPA or equivalent required.</li> <li>6+ years’ experience ideally from a Big 4/Professional Services firm or a publicly-traded fintech/SaaS company</li> <li>Minimum 3+ years of direct team management/leadership experience.</li> <li>Ability to work collaboratively with a broad range of business functions, with an emphasis on senior management and a track record of performing in a management role. Project management experience is essential.</li> <li>Expert knowledge of US GAAP and SOX.</li> <li>Experience in leading accounting month-end book close process.</li> <li>Proven ability to work well in a dynamic environment and be able to recommend and implement process improvements, work autonomously and handle multiple tasks simultaneously.</li> <li>Strong communication skills, both written and verbal.</li> <li>Strong work ethic and ability to work and collaborate with large teams and also ability to collaborate with cross functional teams.</li> <li>Proficiency with large ERP systems (e.g., NetSuite, SAP, Oracle) and advanced Excel skills. Experience with data visualization tools is a plus.</li> </ul> Nice to haves: <ul> <li>Experience working in Netsuite, FloQast and Google SuiteExperience working in a SOX control environment.</li> <li>Basic knowledge of digital assets and the crypto economy, or a desire to learn</li> <li>Basic SQL knowledge and experience with reporting/analytics tools (Snowflake, Looker, etc.).</li> <li>Experience in working at bank, fin-tech, financial regulatory agency and/or professional service firm serving financial institution clients.</li> </ul> Job #: P75213 #LI-Remote <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, and vision). <div id="fortidlp-input-element-parent"></div></div><div class="title">Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:</div><div class="pay-range">$170,000&mdash;$170,000 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp; For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp; The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com &nbsp; &nbsp; <div id="fortidlp-input-element-parent"></div></div>

Accounting Manager, Global GL Operations

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3>About the team</h3> Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We also drive both self-serve and sales-sold marketing efforts. We are looking for an experienced product marketer to help drive the marketing strategy and execution for one of our fastest growing products, Stripe Billing. As PMM for Stripe Billing, you will be responsible for supporting our go-to-market strategy and own product-level messaging and positioning. In this role, you will manage product growth initiatives in partnership with Product Growth, and enable our sales teams on Stripe Billing functionality and how to position to target segments. You will engage teams across product growth, sales, campaigns, and demand generation to drive overall awareness, pipeline, and revenue for Stripe Billing across Stripe’s existing customer base and prospects. <h2>What you’ll do</h2> <ul> <li>Develop messaging and positioning for Stripe Billing. Develop campaign-level content as well as sales enablement assets</li> <li>Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with the goal of driving awareness, demand, and usage of Stripe Billing</li> <li>Enable sales teams to understand the value of Stripe Billing and competitive solutions</li> </ul> <h2>Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <ul> <li>Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills</li> <li>Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market</li> <li>Keep things organized. You are able to manage highly interdependent, complex projects and keep various workstreams on track. You are able to manage highly interdependent, complex projects and keep various work streams on track</li> <li>Have a passion for technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand</li> <li>Be ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right</li> <li>Act as a team player. Product Marketers collaborate across the Marketing team and with basically every team at Stripe. You are able to work with a range of disciplines to execute on your work</li> </ul> <h3>Minimum requirements</h3> <ul> <li>5-8 years prior product marketing experience, with a strong preference for candidates with experience working in B2B settings</li> <li>Deep understanding of B2B SaaS or Product Growth strategies</li> <li>Excellent verbal and written communication skills, with experience translating technical features into benefits for a technical audience</li> <li>Be able to leverage data to proactively identify opportunities and drive impactful results</li> </ul>

Product Marketing Manager, Stripe Billing

<h2>Role Description</h2> <div>As a Staff Product Designer on Teams &amp; Collaboration, this role will lead key strategic design initiatives with a focus on simplifying our existing Teams experiences and while creating new value that supports true collaboration on Dropbox. This role will require you to lead with vision, driving strategic initiatives that blend design excellence with customer empathy and innovation.</div> <div>&nbsp;</div> <div>This role will require you to, simplify the existing customer experiences for creating and expanding Teams. Identify opportunities and create visions for how we create new value for Teams collaborating. Support excellent Product Design craft within the Teams &amp; Collaboration design group. Collaborate with the Design, Product, and Engineering Directors to sweat the right strategic details for our customers</div> <h2>Responsibilities</h2> <ul> <li>Problem definition: Define high-level opportunities with the Design Director that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges.</li> <li>Ownership: Take ownership of strategic, design-led projects, driving them from concept to delivery. Collaborate with the Design Director to identify key initiatives where your expertise can guide the team toward customer-centered, innovative outcomes.</li> <li>Execution: Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability. Focus on simplifying complex workflows that simplify user experiences for multiple customers.</li> <li>Strategy<span clas

Staff Product Designer

<h2>Role Description</h2> As a Senior Software Engineer on the Storage team, you will help design, build, and operate Dropbox’s large-scale storage systems that provide high durability and scalability for millions of users across all of Dropbox products. The Storage team owns the distributed storage infrastructure at the heart of Dropbox, systems responsible for storing exabytes of user data across multiple data centers worldwide. You’ll collaborate with experienced engineers across infrastructure and product teams to improve reliability, optimize performance, and evolve the architecture of Dropbox’s storage layer. This role offers deep exposure to distributed systems and storage challenges such as replication, erasure coding, consistency tradeoffs, and performance tuning at massive scale. It’s an ideal opportunity for engineers who love building resilient infrastructure, learning from complex production systems, and growing into technical leadership. You’ll gain hands-on experience operating mission-critical services, influence architectural decisions, and directly improve how Dropbox keeps user data safe, durable, and available. Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. <h2>Responsibilities</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Design, implement, and maintain large-scale distributed storage systems that ensure data durability, availability, and performance.</li> <li>Collaborate with peers to evolve the architecture of Dropbox’s core storage infrastructure for improved scalability and efficiency.</li> <li>Contribute to the design of replication, erasure coding, and system lifecycle management systems that balance cost, reliability, and performance.</li> <li>Write high-quality, performant, and maintainable code in Go and Rust.</li> <li>Participate in the on-call rotation, gaining firsthand experience operating Dropbox’s production storage systems</li> <li>Investigate and resolve complex production issues, performing root cause analysis and driving continuous reliability improvements.</li> <li>Partner with cross-functional teams (Networking, Hardware, Capacity Planning) to deliver end-to-end reliable and cost-efficient storage solutions</li> <li>Take ownership of scoped projects and demonstrate growth toward leading larger, cross-team technical initiatives.</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>8+ years of strong understanding of distributed systems principles, including replication, consistency, and fault tolerance.</li> <li>Experience developing and debugging production services in C++, Go, or Rust.</li> <li>Familiarity with distributed storage systems, file systems, or data infrastructure at scale.</li> <li>Demonstrated ability to write efficient, reliable, and maintainable code in mission-critical environments.</li> <li>Experience troubleshooting complex systems and participating in on-call or operational rotations.</li> <li>Solid communication and collaboration skills, with the ability to work across infrastructure and product teams<span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82zfwz66z

Senior Infrastructure Software Engineer, Storage

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</div><h4>An overview of this role</h4> As the Senior People Communications &amp; Engagement Strategist, you will help GitLab team members stay informed, connected, and inspired by planning and executing clear, thoughtful internal communications across our global, all-remote workforce. You’ll own and maintain an internal editorial calendar spanning key channels like our company-wide newsletter, manager updates, executive videos, and other formats so the right people get the right information at the right time. You’ll partner closely with People Group program owners, cross-functional teams, and subject matter experts to shape communication and engagement initiatives that support change management, amplify company goals, and reflect GitLab’s mission, culture, and values. You’ll use your written and visual storytelling skills to surface team member stories, listen for feedback and themes, and turn insights into actions that strengthen inclusion, belonging, and the overall team member experience in your first year and beyond. Some examples of our projects: <ul> <li>Annual engagement survey communications, and team member storytelling</li> <li>Values awards, GiveLab, and company-wide culture and recognition campaigns</li> </ul> What You’ll Do&nbsp;&nbsp; <ul> <li>Develop and execute proactive internal communication initiatives, programs, and events that keep GitLab team members informed, connected, and engaged, as measured by engagement survey results, participation rates, and internal channel analytics</li> <li>Own and maintain the internal editorial calendar and project tracker across channels such as the company-wide newsletter, manager communications, executive videos, and other formats, ensuring on-time delivery and a consistent cadence across channels as tracked in project plans and channel metrics</li> <li>Partner with People Group program owners, cross-functional teams, and subject matter experts to design and deliver clear, empathetic communication strategies for key initiatives and announcements, resulting in timely, high-quality communications that improve understanding and adoption of People Group initiatives as reflected in feedback and engagement scores</li> <li>Plan and run communication and engagement campaigns for programs like the annual engagement survey, values awards, and GiveLab to foster culture and strengthen connection to GitLab, driving year-over-year increases in engagement survey participation, recognition nominations, and campaign interaction rates</li> <li>Create written and visual content that brings team member stories to life and highlights company goals, values, and achievements across our global, all-remote workforce, optimizing content based on performance metrics such as open rates, click-through rates, and views</li> <li>Monitor feedback and sentiment from team members to identify communication needs, surface themes, and recommend data-informed improvements to the team member experience, using tools such as engagement surveys, pulse checks, and feedback channels to quantify impact over time</li> <li>Coordinate timelines, approvals, and delivery for multiple concurrent communications, ensuring consistency of message, tone, and brand across all internal channels, and meeting agreed service-level expectations for response times, review cycles, and on-time launches</li> <li>Model and reinforce GitLab’s mission, culture, and values in all communication and engagement efforts, helping leaders and stakeholders communicate with clarity and transparency, and contributing to improved perceptions of communication, culture, inclusion, and belonging as reflected in engagement survey and feedback results</li> </ul> What You’ll Bring&nbsp; <ul> <li>Experience in internal communications, employee engagement, corporate communications, or related areas such as human resources, marketing, or program management</li> <li>Skill in creating clear, engaging written and visual communications for diverse, global internal audiences</li> <li>Ability to plan, manage, and prioritize multiple concurrent projects while maintaining an organized editorial calendar and meeting deadlines</li> <li>Familiarity with employee engagement or intranet platforms (for example, Simpplr or similar tools) and comfort learning new systems</li> <li>Comfort collaborating asynchronously with cross-functional partners and subject matter experts to shape communication plans and campaigns</li> <li>Experience developing change management communications with clarity, empathy, and alignment to company and People goals</li> <li>Experience in supporting large-scale virtual company events and meetings (All Hands, Fireside Chats, and Ask-Me-Anything)</li> <li>Demonstrated ability to take initiative, work independently with limited direction, and follow through on commitments in an all-remote environment</li> <li>Alignment with GitLab’s values, including a focus on inclusion, belonging, and surfacing team member stories; candidates with transferable skills or non-traditional backgrounds are encouraged to apply</li> </ul> About the team The People Communications &amp; Engagement team informs and connects GitLab team members by delivering clear, transparent messaging and engagement programs that support People Group initiatives and company-wide priorities. We partner with program owners and cross-functional stakeholders across regions to plan and run company events, manage internal channels like newsletters and manager updates, and spotlight notable work and team member stories in an all-remote, asynchronous environment. Together, we focus on strengthening inclusion and belonging, improving the team member experience, and helping leaders communicate change and strategy in ways that are consistent, empathetic, and aligned with GitLab’s mission, culture, and values. &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$67,200&mdash;$144,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab

Senior People Communication & Engagement Strategist

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</div><h4>An overview of this role</h4> GitLab is looking for a Product Design Manager to join the Platforms &amp; Plan stage. As a design leader, you own the delivery of UX commitments, are always looking to improve productivity, and are responsible for the user experience in the product. While you are credible as a designer and know the details of what product designers work on, your time is spent hiring a world-class team and putting them in the best position to succeed. This is an incredibly exciting time to join the Platforms &amp; Plan stages - You will be facilitating the introduction of our new “Organizations” and “Teams” objects, which will help our customers scale better and in more flexible ways. You will also support the Plan team in their adoption of these objects that unlock new ways of planning, visualizing and analyzing work. You'll be working closely with the Product Management and Engineering teams to execute on the product roadmap and priorities. Some examples of our projects:&nbsp; <ul> <li><a href="https://gitlab.com/groups/gitlab-org/-/work_items/16745">Organizations</a></li> <li><a href="https://gitlab.com/gitlab-org/gitlab/-/work_items/576019">Teams</a></li> <li><a href="https://gitlab.com/groups/gitlab-org/-/work_items/6033">Work Items</a></li> <li><a href="https://gitlab.com/groups/gitlab-org/-/work_items/13364">Saved Views</a></li> </ul> What you’ll do&nbsp;&nbsp; <ul> <li>Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.</li> <li>Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.</li> <li>Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.</li> <li>Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the<a href="https://handbook.gitlab.com/handbook/product-development-flow/"> product development flow</a>.&nbsp;</li> <li>Help the product teams of areas you support to prioritize UX initiatives including<a href="https://handbook.gitlab.com/handbook/product/ux/performance-indicators/#deferred-ux"> Deferred UX</a>, triage and resolution of UX bugs, and overall usability improvements to the product. Lead<a href="https://handbook.gitlab.com/handbook/product/ux/ux-scorecards"> UX Scorecard</a> initiatives in order to consistently measure the experience of your product areas and show improvements over time.</li> <li>Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.</li> <li>Hire, grow and retain a world-class team of Designers.</li> </ul> What you’ll bring&nbsp; <ul> <li>Experience managing a group of designers remotely, who work on complex products.</li> <li>Deep experience designing for large-scale enterprise platforms.</li> <li>Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.</li> <li>Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.</li> <li>Solid visual awareness with understanding of basic design principles and accessibility.</li> <li>You share our<a href="https://handbook.gitlab.com/handbook/values/"> values</a>, and work in accordance with those values.</li> <li>You possess<a href="https://handbook.gitlab.com/handbook/leadership"> leadership qualities</a> needed to thrive at Gitlab.</li> <li>Ability to use GitLab.</li> </ul> About the team You will work closely with two designers, with the opportunity to hire a third this year. You will collaborate with the Group Product Manager and Senior Engineering Manager to improve team communication and maintain excitement about the opportunities ahead. You can learn more about what our teams are working on by visiting a few of our direction pages: <ul> <li><a href="https://about.gitlab.com/direction/platforms/">Platforms</a></li> <li><a href="https://about.gitlab.com/direction/plan/">Plan</a></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$150,000&mdash;$240,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer

Product Design Manager, Platforms & Plan

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</div><h2>An overview of this role</h2> As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region. <h2>What you’ll do</h2> <ul> <li value="1">Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.</li> <li value="2">Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.</li> <li value="3">Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.</li> <li value="4">Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.</li> <li value="5">Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.</li> <li value="6">Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.</li> <li value="7">Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.</li> <li value="8">Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.</li> <li value="2">Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.</li> <li value="3">Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.</li> <li value="4">Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.</li> <li value="5">Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.</li> <li value="6">Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.</li> <li value="7">Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.</li> <li value="8">Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.</li> </ul> <h2>About the team</h2> We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$107,100&mdash;$229,500 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices r

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