Mercury is revolutionizing finance for startups by building a complete, user-friendly banking* stack. This requires scaling exceptional engineering teams, so we’re looking to add a Technical Recruiter to help shape how we hire and grow. In this role, you’ll lead full-cycle recruiting for engineering roles, using a combination of strategic sourcing, market insight, and strong partnership with hiring managers to build high-impact teams. Hiring is one of the most important ways we shape Mercury’s future. In this role, you’ll directly influence the teams building our products and the experience of our customers. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h4>What you’ll do:</h4> <ul> <li>Own full-cycle recruiting for engineering roles, from kick-off to close</li> <li>Build and maintain strong, healthy pipelines across multiple roles simultaneously</li> <li>Act as a trusted advisor to hiring managers, partnering with them to drive the best hiring outcomes for their teams</li> <li>Source candidates proactively and creatively to engage top technical talent</li> <li>Develop a deep understanding of Mercury’s products, engineering challenges, and team needs</li> <li>Use data and pattern recognition to identify bottlenecks, diagnose issues, and unblock hiring processes independently</li> <li>Partner closely with Engineering leaders to align on role scope, success profiles, and evaluation criteria - and be a consistent voice for quality throughout the process</li> <li>Mentor and support other recruiters, helping raise the bar for the team</li> <li>Deliver a candidate experience that's thoughtful and transparent from first touch to final decision</li> </ul> <h4>You should have:</h4> <ul> <li>4+ years of experience as a technical recruiter supporting engineering teams</li> <li>Experience hiring for AI/ML-related roles</li> <li>Strong sourcing skills that go beyond LinkedIn Recruiter</li> <li>Ability to quickly identify patterns, anticipate problems, and autonomously drive solutions</li> <li>Deep curiosity about the products and teams you support, and a strong understanding of how the roles you hire for drive impact</li> <li>Strong alignment with Mercury’s values and ability to represent them authentically to candidates</li> <li>Enjoy building diverse, inclusive, and high-performing teams, and lead with deep empathy, kindness, and care for the work you do&nbsp;</li> <li>Have a strong sense of urgency and ownership for the work you do, and be willing to help support hiring efforts across other areas of the business, as needed</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. <h4>Our target new hire base salary ranges for this role are the following:</h4> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000-$183,400</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700-$165,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-RQ1 &nbsp;

Senior Technical Recruiter - Engineering

Mercury's ability to deliver on customer trust comes down to one thing: every dollar must be accounted for, in every account, across every transaction, with a complete audit trail that satisfies regulators, engineers, and accountants alike. Mercury's Ledger is the system that makes that possible—a double-entry bookkeeping engine that records every financial event as balanced, auditable entries as money moves through Mercury's products and banking* infrastructure. We're looking for a Senior Product Manager to own this platform across Mercury. The Ledger team sits at the intersection of financial infrastructure, regulatory accountability, and org-wide platform adoption—and the PM who leads it will need to be as comfortable discussing chart of accounts design as reviewing event schemas. This is a load-bearing platform role: the decisions made here flow downstream to every payment rail at Mercury and have direct impact on regulatory and reporting obligations. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: <ul> <li>Own the Ledger roadmap: Drive strategy and execution for Mercury's Double Entry Ledger (DEL)—the financial system of record.</li> <li>Drive org-wide ledger adoption: Partner with payment rails teams to enable their flows on the ledger platform, ensuring event-to-ledger integration is clean, correct, and scalable. Remove adoption friction, establish patterns, and accelerate the standardization that makes precise reconciliation possible.</li> <li>Build next generation financial infrastructure: Own the implementation of our financial processes across charts of accounts, transfer code definitions, and GL mapping frameworks that connect to our core systems of record.</li> <li>Partner with Finance and Accounting: Translate accounting requirements into product architecture, and translate product decisions back to stakeholders who think in debits, credits, journal entries, and regulatory reports. Drive alignment on GL mappings, posting accuracy, and financial reporting pipelines.</li> <li>Set the financial data standard: Define what clean, reconcilable financial data looks like at Mercury. Work with the Reconciliation team to ensure every ledger entry is accurate, traceable, and exception-free.</li> <li>Navigate a complex, high-stakes stakeholder environment: Coordinate across banking platform teams, payment rails teams, Finance, Compliance, Risk—all of whom depend on your platform and have a voice in how it evolves.</li> </ul> Some things that might make you successful in a role like this: We're looking for a product manager who brings both technical depth and financial rigor to platform infrastructure—someone who understands why a double-entry ledger matters and can build the product that makes it work at bank* scale. <ul> <li>7+ years of product management experience in fintech, financial services, or platform/infrastructure product roles.</li> <li>Real technical fluency: you can engage credibly with engineers on event-sourced architectures, database consistency models, double-entry accounting data models, and financial data pipelines—not as a generalist, but as a peer.</li> <li>Meaningful background in accounting, finance, or banking operations—you understand chart of accounts, GL mapping, journal entries, reconciliation workflows, and why they matter to regulators.</li> <li>Experience building and scaling internal platform products with broad adoption requirements—you know how to work with adopter teams, reduce onboarding friction, and drive org-wide standardization across a distributed set of engineers.</li> <li>A highly structured, data-driven approach to product decisions: you think in systems, model second and third-order effects, and communicate tradeoffs in a way that lands with both engineering and finance audiences.</li> <li>Exceptional cross-functional communication—you earn credibility in rooms with accountants, engineers, compliance officers, and regulators, and you hold your own in all of them.</li> </ul> The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $200,700 - $250,900</li> <li>Canadian employees (any location): CAD 189,700 - 237,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AT3 &nbsp;

Senior Product Manager - Ledger

Imagine being a pioneer, venturing through the uncharted territories of the cloud. You're not just navigating; you're shaping the landscape, constructing robust architectures that withstand the tests of time and scale. At Mercury, your mission, should you choose to accept it, is to help steer our cloud infrastructure into the future. With projects as dynamic as migrating our entire fleet to ECS and building out our golden paths for service deployment, your role is pivotal. This isn't just a job; it's an epic tale of transformation and triumph. As a senior member of our infrastructure team, you will be equipped with essential tools and technologies designed for scaling and enhancing Mercury's infrastructure: <ul> <li>AWS Services: Proficiently utilize EC2, RDS, IAM, Networking, Opensearch, and ECS to build and manage robust cloud environments.</li> <li>Terraform: Leverage Terraform for infrastructure as code to efficiently manage and provision our cloud resources.</li> <li>Agentic Infrastructure: Build the frameworks around using AI safely in our infrastructure, both for the agents and the users that kick off those agents.</li> <li>Monitoring and Observability Tools: Employ Prometheus, Grafana, Opensearch, and OpenTelemetry to maintain high availability and monitor system health.</li> <li>Version Control and CI/CD: Manage code and automate deployments using GitHub &amp; GitHub Actions.</li> </ul> As we gear up for the next stages of Mercury's growth, you will: <ul> <li>Build our “Infrastructure Platform” to support the growing needs of the Engineering Organization.</li> <li>Focus on building a platform that is AI friendly while still usable for engineers. We want our users to be humans and Agents.</li> <li>Lead key infrastructure projects, break-down complex initiatives, and define our infrastructure strategy through detailed RFCs and technical specifications.</li> </ul> Must haves: <ul> <li>You have 5+ years of experience with AWS</li> <li>You have extensive experience, ideally 3 years or more, with observability and monitoring tools like Prometheus, Grafana, and OpenTelemetry, optimizing system performance and reliability.</li> <li>You have demonstrated ability in technical writing, with at least 3 years of experience creating detailed technical documentation, RFCs, and tech specs that clearly communicate complex ideas.</li> </ul> The ideal candidate should: <ul> <li>You bring at least 2 years of experience leading infrastructure projects in regulated environments such as HITRUST or SOC2, ensuring compliance and security.</li> <li>You have 3+ years of experience managing large-scale Terraform implementations, including the setup and maintenance of Terraform CI/CD pipelines.</li> <li>You have 2+ years of experience writing code. We are building an Infrastructure Platform from scratch and there is plenty of code to write to support that.</li> <li>Experience mentoring and elevating those around you, we are force multipliers for the engineering org.</li> </ul> If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com/">demo.mercury.com</a>.&nbsp; The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees: $200,700 - $250,900</li> <li>Canadian employees: CAD $189,700 - $237,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-ME1

Senior Infrastructure Engineer

Every line of code that ships at Mercury passes through a gauntlet of builds, tests, and gates before it reaches our customers. On the surface, that process should feel seamless — frictionless for engineers, undetectable to users, and impossibly reliable. Behind that invisibility is Release Engineering. Mercury moves fast. We ship frequently, our monorepo grows daily, and the pressure to do it right never lets up. Release Engineering is the team that makes this possible: owning the CI/CD platform, build infrastructure, deployment tooling, and the practices that let 400+ engineers deliver with confidence. We're looking for an Engineering Manager to lead this team. You'll partner with the Backend Developer Experience team to deliver the full software delivery lifecycle from code commit to production, and build the engineering culture that keeps our release process a competitive advantage rather than a bottleneck. In this role you will: <ul> <li>Lead and grow a team of four engineers focused on CI/CD infrastructure, build systems, deployment automation, and developer tooling.</li> <li>Create a strong culture of operational excellence, with measurable improvements to pipeline reliability, build times, and deployment confidence.</li> <li>Own Mercury's release pipeline end-to-end — from pull request merge to production — ensuring it is fast, reliable, observable, and secure.</li> <li>Drive the strategy and execution for improving build performance, test reliability, deployment safety (canaries, feature flags, rollbacks), and developer velocity.</li> <li>Partner closely with Platform, Security, and Product Engineering teams to design and deliver systems that meet the demands of a rapidly scaling fintech.</li> <li>Establish and evangelize release engineering best practices across Mercury's engineering org — defining standards for deployment frequency, change failure rate, and MTTR.</li> <li>Balance long-term platform investments with the day-to-day reliability needs of 400+ engineers shipping code every day.</li> <li>Build and maintain tooling that enforces compliance checkpoints and audit trails as part of the release pipeline — without slowing teams down.</li> <li>Hire, mentor, and retain top-tier engineers; help them grow into technical leads and raise the overall bar for the team.</li> </ul> You should have: <ul> <li>7+ years of software engineering experience, including 4+ years managing engineering teams in high-growth or high-availability environments.</li> <li>Deep hands-on experience with CI/CD systems (e.g., Buildkite, GitHub Actions, Jenkins, CircleCI) and the infrastructure that supports them.</li> <li>Strong background in build systems (Bazel, Buck2), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, Pulumi, or similar).</li> <li>A track record of meaningfully improving release velocity and reliability — you measure what matters and use data to drive decisions.</li> <li>Experience operating in regulated or security-sensitive environments, ideally fintech, payments, or banking.</li> <li>Excellent cross-functional communication skills — you can translate between engineering depth and business impact, and you partner effectively with Security, Compliance, and Product leaders.</li> <li>A pragmatic philosophy: you believe release infrastructure should be a force multiplier for product engineers, not a bureaucratic hurdle.</li> <li>The ability to attract, develop, and retain exceptional talent — you take hiring and team development seriously.</li> </ul> What Success Looks Like: In your first 90 days, you've developed deep context on Mercury's release infrastructure, built trust with your team, and identified the highest-leverage opportunities to improve pipeline performance and developer experience. Within six months, you've shipped meaningful improvements to build reliability, deployment speed, or observability — and your team has a clear roadmap for the next year. Over time, you've made Mercury's release process a model for how fintech companies can move fast without breaking things. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.&nbsp; Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $239,000 - 298,800</li> <li>Canadian employees (any location): CAD $225,900 - 282,400</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144">here</a>. Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank &amp; Trust; Members FDIC. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-ME1

Senior Engineering Manager - Release Engineering

<h3>About the Team</h3> Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury activate new customer segments, grow our customer base and increase revenue, we are expanding our Revenue Strategy &amp; Operations team, which leads business-critical, cross-functional efforts to efficiently scale our go-to-market organization.&nbsp; The Revenue Strategy &amp; Operations team is responsible for platforms &amp; infrastructure, dashboards &amp; insights, enablement and project management to support the broader go-to-market organization. We sit at the intersection of revenue strategy, operations, and data—building the reporting, analysis, and tooling infrastructure that keeps a fast-moving revenue team informed and effective. As an RSO team member, you are a force multiplier, leading cross-functional initiatives that uplevel the capabilities, processes and results within the go-to-market organization. *Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank &amp; Trust, Members FDIC. &nbsp; <h3>As part of the journey, we would expect you to:</h3> <ul> <li>Work cross-functionally with go-to-market teams including Sales, Relationship Management, Partnerships and Marketing to identify and solve sticky challenges</li> <li>Own high-impact initiatives for months, quarters or possibly years, defining problem statements, developing and driving alignment around solutions, overseeing implementation and measuring impact</li> <li>Leverage data to identify the biggest opportunities and drive decision-making—including building dashboards and reports that give GTM stakeholders clear visibility into performance, pipeline, and customer behavior</li> <li>Translate ambiguous business questions into well-structured analyses, partnering with data and analytics teams to surface insights that stakeholders can act on</li> <li>Get creative, building solutions that leverage AI and other emerging technologies to accelerate workflows, automate manual processes, and unlock new capabilities—you’re excited about what’s possible and eager to experiment</li> <li>Work across Mercury’s data environment (Snowflake, Salesforce, Omni, and other platforms) to connect disparate data sources and surface a complete picture of customer and prospect behavior</li> <li>Build relationships across a wide range of stakeholders and deliver impact through collaboration and consensus</li> </ul> <h3>There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:</h3> <ul> <li>Prior experience leading strategic projects or programs, such as in consulting, Business Operations, Sales or Revenue Operations, Program Manager, or other applicable roles</li> <li>Demonstrate a strong sense of ownership and can approach new problems with curiosity and first-principles thinking</li> <li>Exceptional stakeholder management skills, with the ability to effectively communicate, build consensus and influence across teams and senior-level stakeholders</li> <li>Strong data fluency—you’re comfortable pulling your own data and navigating across sources to connect the dots yourself rather than waiting for someone else to do it</li> <li>Experience building and maintaining dashboards and reports in tools like Omni, Looker, Tableau, or Salesforce, with a knack for distilling complex datasets into simple, actionable visualizations</li> <li>A genuine enthusiasm for AI and emerging technology—you actively seek out ways to integrate AI into your work, have experimented with tools like LLMs, copilots, or automation platforms, and see AI as a force multiplier for the type of strategic work this role demands</li> <li>Demonstrated ability to bring structure and simplicity to a variety of complex and ambiguous business problems</li> <li>Ability to work independently to identify issues and proactively propose, build and implement the solutions to address them from the ground up</li> <li>Comfort working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues and to whom</li> <li>Excellent oral and written communication skills, and time management and prioritization skills</li> </ul> &nbsp; The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. <h3>Our target new hire base salary ranges for this role are the following:</h3> <ul> <li>US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $131,500 - $148,000</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $118,400 - $133,200</li> <li>Canadian employees (any location): 124,300 - 139,000 CAD&nbsp;</li> </ul> &nbsp; Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-SK1 &nbsp; &nbsp; &nbsp; &nbsp;

Senior Associate - Revenue Strategy

As Mercury continues to scale, maintaining strong compliance execution and monitoring across customer-facing activities is critical. The Compliance Risk Manager, Product and Marketing Compliance - *Banking Advisory is an experienced individual contributor who supports the Compliance Advisory function through high-quality execution of reviews, monitoring, validation, and documentation under established frameworks. We are seeking a highly motivated compliance professional to join our Compliance Advisory team. In this role, you will work autonomously on regulatory based review and monitoring activities, owning assigned work from start to finish while operating within defined standards, processes, and escalation paths. You will help surface emerging risks, contribute to continuous improvement of monitoring practices, and support team-level goals through disciplined execution and reporting. In this role you will:&nbsp;&nbsp; <ul> <li>Independently execute compliance monitoring and targeted validation activities across defined channels (e.g., customer communications, sales interactions, marketing activity) using approved scripts, sampling approaches, and procedures</li> <li>Own assigned monitoring and validation work end-to-end, including evidence collection, documentation, follow-ups, and timely completion of deliverables</li> <li>Identify, document, and classify findings, trends, or repeat observations, and escalate issues appropriately using established escalation paths</li> <li>Support validation of remediation actions through follow-up testing and confirmation reviews</li> <li>Prepare clear, accurate summaries of monitoring results to support team-level reporting and Advisory leadership visibility</li> <li>Execute assigned customer-facing and marketing collateral compliance reviews in accordance with established standards and review criteria</li> <li>Contribute ideas for improving monitoring efficiency, documentation quality, or review processes within existing team frameworks</li> </ul> You should have:&nbsp; <ul> <li>3+ years of relevant experience in compliance, risk, monitoring, QA, or testing preferably within a FDIC insured bank, but a&nbsp; fintech would also be acceptable</li> <li>Demonstrated ability to independently execute moderately complex reviews or monitoring activities with minimal day-to-day guidance</li> <li>Experience applying defined standards, scripts, or criteria to assess customer-facing materials, sales practices, or communications</li> <li>Strong documentation discipline and attention to detail, with the ability to produce audit-ready evidence</li> <li>Ability to synthesize review outcomes into clear, structured summaries that support team-level decision-making</li> <li>Comfort operating in some ambiguity, asking clarifying questions, and escalating issues when guidance or risk tolerance is unclear</li> <li>A bias for action and accountability, with the ability to manage timelines and deliverables for assigned work independently</li> <li>Curiosity and willingness to deepen understanding of Mercury products, regulatory requirements, and compliance risk drivers</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $160,700</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600</li> <li>Canadian employees (any location): $135,000 CAD - $151,900 CAD</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-DNI

Compliance Risk Manager, Product and Marketing Compliance - Banking Advisory

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component. WHAT YOU’LL DO: <ul> <li>Build and nurture influential relationships with strategic customers for a book of business, anticipate questions and provide relevant insights and proactively reach out to improve adoption and give recommendations on tactics to enhance social presence/ social listening for our customers.&nbsp;</li> <li>Proactively lead the post-sale relationship, including multithreaded customer engagements and leading negotiations to drive successful renewal and expansion outcomes.&nbsp;</li> <li>In collaboration with the manager, develop and utilize creative and strategic thinking in order to resolve complex issues and identify win-win renewal outcomes.&nbsp;</li> <li>Provide recommendations to improve our operational processes through on-the-job learning.</li> <li>Develop and maintain rolling forecasts including monitoring account data health and anticipating risks and/or objections; working proactively with the manager and other stakeholder groups to mitigate risk and develop renewal strategies; recording calls and ensuring our internal customer database is up to date with robust details to further support forecast accuracy.</li> <li>Act as a trusted advisor throughout the customer lifecycle, building multi-threaded relationships, and leveraging your in-depth knowledge of product fit while tailoring the renewal strategy to meet customers’ unique needs.&nbsp;</li> <li>Identify and independently pursue account upsell and cross-sell opportunities throughout the customer relationship.&nbsp;</li> <li>Evaluate customer needs and advocate internally as the voice of our clients on product strategy, feature development, and pricing decisions.</li> <li>Identify product and process gaps and issues and suggest potential solutions.</li> <li>Conduct Strategic Business Reviews (SBR) on a regular basis to discuss accomplishments, opportunities, account growth and to identify areas of improvement.</li> <li>Leverage deep understanding of contract terms and processes in order to positively influence the renewal process and ensure a seamless customer experience.&nbsp;</li> <li>Provide regular updates to leadership on weekly forecast numbers and trends.</li> <li>Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, and support the team with SFDC hygiene.&nbsp;</li> <li>Collaborate with Professional Services where applicable.</li> <li>Perform other related duties as assigned.</li> </ul> WHAT YOU’LL NEED: <ul> <li>5-7 years of account management and sales experience, preferably in the technology (SaaS) industry&nbsp;</li> <li>Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process.&nbsp;</li> <li>Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics&nbsp;</li> <li>Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight</li> <li>Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI.&nbsp;</li> <li>Proven success negotiating and building consensus with multiple stakeholders within complex B2B environments.&nbsp;</li> <li>Familiarity with SaaS contracts, contract terms and experience working with legal and procurement teams.&nbsp;</li> <li>Accountability: holds self and others accountable to meet commitments.</li> <li>Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.&nbsp;</li> <li>Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.&nbsp;</li> <li>Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.&nbsp;</li> <li>Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up.&nbsp;</li> <li>Problem-Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.</li> <li>Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.</li> </ul> WHO YOU ARE: <ul> <li data-stringify-indent="1" data-stringify-border="0">Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.</li> <li data-stringify-indent="1" data-stringify-border="0">Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.</li> <li data-stringify-indent="1" data-stringify-border="0">Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.</li> <li data-stringify-indent="1" data-stringify-border="0">Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.</li> <li data-stringify-indent="1" data-stringify-border="0">Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.</li> <li data-stringify-indent="1" data-stringify-border="0">Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.</li> <li data-stringify-indent="1" data-stringify-border="0">Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.</li> <li data-stringify-indent="1" data-stringify-border="0">Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.</li> <li data-stringify-indent="1" data-stringify-border="0">Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected. </li> </ul> <hr> In all we do, our six guiding principles light the way: Step Up: Dare to go beyond the expected to achieve greatness. #StepUp One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours &amp; Allies: Give back to our communities and be an ally. #SocialForGood #Allies &nbsp; Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. #LI-Hybrid&nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">Note. The below pay range represents the base pay for this position. Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.</div><div class="title">Canada Pay Range For This Role</div><div class="pay-range">$81,500&mdash;$114,100 CAD</div></div><div class="pay-input"><div class="description">Note. The below pay range represents the base pay for this position. Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.</div><div class="title">US Pay Range For This Role</div><div class="pay-range">$79,200&mdash;$111,000 USD</div></div></div><div class="content-conclusion">&nbsp; &nbsp; Use of AI in Hiring Hootsui

Senior Enterprise Account Manager  

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. &nbsp;You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. WHAT YOU’LL DO: <ul> <li>Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets. &nbsp;Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.</li> <li>Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.</li> <li>Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.</li> <li>Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.</li> <li>As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.</li> <li>Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.</li> <li>Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.</li> <li>Partner with our pre &amp; post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.</li> <li>Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.</li> <li>Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.</li> <li>Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.</li> <li>Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support</li> <li>Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.</li> <li>Perform other related duties as required.</li> </ul> &nbsp; WHAT YOU’LL NEED: <ul> <li>Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.</li> <li>Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.</li> <li>Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline &nbsp;is a requirement.</li> <li>Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.</li> <li>Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding</li> <li>Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.</li> <li>Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.</li> <li>Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.</li> <li>Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action</li> <li>Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.</li> </ul> &nbsp; WHO YOU ARE: <ul> <li>Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.</li> <li>Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.</li> <li>Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.</li> <li>Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.</li> <li>Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.</li> <li>Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.</li> <li>Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.</li> <li>Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.</li> <li>Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.</li> </ul> &nbsp; <hr> In all we do, our six guiding principles light the way: Step Up:&nbsp;Dare to go beyond the expected to achieve greatness. #StepUp One Team:&nbsp;Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours &amp; Allies: Give back to our communities and be an ally. #SocialForGood #Allies &nbsp; Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. This posting is for a current vacancy for which we are actively hiring. #LI-NS1, #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Note. The below pay range represents the base pay for this position. Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.</div><div class="title">US Pay Range For This Role</div><div class="pay-range">$110,000&mdash;$130,000 USD</div></div></div><div class="content-conclusion">&nbsp; &nbsp; Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our&nbsp;<a href="https://careers.hootsuite.com/privacy-policy/">Careers Privacy Policy.</a></div>

Senior Account Executive, Enterprise Sales

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close. &nbsp;You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.&nbsp; &nbsp; WHAT YOU’LL DO: <ul> <li>Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.</li> <li>Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.</li> <li>Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment. &nbsp;</li> <li>Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. &nbsp;Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.</li> <li>Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.</li> <li>Partner with our pre &amp; post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.</li> <li>Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.</li> <li>Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.</li> <li>Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense</li> <li>Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.</li> <li>Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.</li> <li>Perform other related duties as required.</li> </ul> &nbsp; WHAT YOU’LL NEED: <ul> <li>Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.</li> <li>Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).</li> <li>Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.</li> <li>Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.</li> <li>Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding</li> <li>Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.</li> <li>Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.</li> <li>Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.</li> <li>Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.</li> </ul> &nbsp; WHO YOU ARE: <ul> <li>Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.</li> <li>Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.</li> <li>Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.</li> <li>Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.</li> <li>Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.</li> <li>Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.</li> <li>Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.</li> <li>Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.</li> <li>Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.</li> </ul> &nbsp; <hr> In all we do, our six guiding principles light the way: Step Up:&nbsp;Dare to go beyond the expected to achieve greatness. #StepUp One Team:&nbsp;Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours &amp; Allies: Give back to our communities and be an ally. #SocialForGood #Allies &nbsp; Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. This posting is for a current vacancy for which we are actively hiring. &nbsp; #LI-NS1, #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Note. The below pay range represents the base pay for this position. Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.</div><div class="title">US Pay Range For This Role</div><div class="pay-range">$85,000&mdash;$110,000 USD</div></div></div><div class="content-conclusion">&nbsp; &nbsp; Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our&nbsp;<a href="https://careers.hootsuite.com/privacy-policy/">Careers Privacy Policy.</a></div>

Account Executive, Enterprise Sales

Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.&nbsp; About this team and role: Mozilla is looking for an Incident Responder to monitor and mitigate attacks across Mozilla’s products and services. In this position, you will be a part of a flexible team responsible for handling security incidents. As such, you’ll need to have years of practical security experience and knowledge of the state of the art for detecting and responding to attacks. You’ll be someone Mozillians across the company depend on and trust to respond quickly and effectively in a crunch, with the outstanding communication and collaboration skills needed to work in partnership with diverse stakeholders. Most importantly, you will become a critical member of the team responsible for ensuring the integrity of Mozilla’s products and for keeping Mozilla’s users safe, within a company dedicated to building a more secure internet. What you’ll do: <ul> <li style="font-weight: 400;">Identify and respond to security incidents on a global scale.</li> <li style="font-weight: 400;">Act as an incident commander to drive incidents through the entire response lifecycle.</li> <li style="font-weight: 400;">Design and maintain a portfolio of security alerts, automated actions, playbooks and escalation workflows in support of a high-performing 24/7 incident response capability.</li> <li style="font-weight: 400;">Conduct threat hunting activities, anticipate future threats, and maintain forward-thinking strategies for tools/technology/processes that combat sophisticated threat actors.</li> <li style="font-weight: 400;">Research threat intelligence reports, triage and manage resulting workflows.</li> <li style="font-weight: 400;">Partner with key stakeholders and communicate effectively to maintain a continuously improving feedback loop of preparation, identification, analysis, containment, and post mortem activities.</li> <li style="font-weight: 400;">Participate in on-call rotation.</li> </ul> What you’ll bring: <ul> <li style="font-weight: 400;">5+ years of demonstrated ability managing security incidents at a global scale and/or experience working in Security Operations Centers (SOC), Product Security Incident Response Teams (PSIRT), and Computer Security Incident Response Teams (CSIRT).</li> <li style="font-weight: 400;">Expertise with security information and event management (SIEM) systems (eg. ELK, Google BigQuery, Splunk, etc.). Splunk proficiency is preferred.</li> <li style="font-weight: 400;">Expertise with integrating and leveraging threat intelligence for detection engineering.</li> <li style="font-weight: 400;">Expertise with security orchestration and automation (SOAR) platforms such as Tines or Splunk SOAR.</li> <li style="font-weight: 400;">Superb communication and leadership capacity; ability to partner effectively with diverse company stakeholders.</li> <li style="font-weight: 400;">Real-world experience in software development and/or engineering operations for consumer products and services; B.S. in a technology-focused field is helpful.</li> <li style="font-weight: 400;">Practical experience working with cloud technologies (eg. Google Cloud Platform, Amazon Web Services, Heroku, Microsoft Azure, etc.).</li> </ul> Competencies <ul> <li style="font-weight: 400;">Ownership and Accountability</li> <li style="font-weight: 400;">Autonomy</li> <li style="font-weight: 400;">High Level of Integrity</li> <li style="font-weight: 400;">Clear Communication</li> <li style="font-weight: 400;">Creative Problem Solver</li> <li style="font-weight: 400;">Passionate about Security</li> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE Req ID: R2954<div class="content-pay-transparency"><div class="pay-input"><div class="description">Hiring Ranges:</div><div class="title">Canada Tier 1 Locations</div><div class="pay-range">$128,000&mdash;$171,000 CAD</div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range">$116,000&mdash;$154,000 CAD</div></div></div>

Staff Security Engineer

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description If you’re passionate about solving technical issues and providing high-quality support to a diverse community of users, this is the role for you. We’re seeking a motivated Support Engineer (Tier 1) to join our growing team of support professionals. You will serve as the face of the company for a large portion of our community, handling a broad range of tickets that will help flex your technical muscles. As a Tier 1 engineer, you’ll be part of a distributed team focused on delivering excellent support and proactively solving friction by partnering with our broader CX team and Product/Eng. This role reports directly to the Support Team Lead and will play a key role in our journey. <h3>Key Responsibilities</h3> <ul> <li>Act as the primary technical resource for our free user community, resolving a wide range of configuration and networking challenges to keep them unblocked.</li> <li>Manage a high-velocity ticket queue with a consistent focus on meeting targets for time to first response and time to resolution.</li> <li>Drive positive user outcomes and maintain high CSAT scores by providing clear, helpful, and accurate technical guidance.</li> <li>Balance a high volume of daily ticket replies while maintaining the technical depth required to troubleshoot complex networking issues.</li> <li>Partner cross-functionally to identify recurring friction points and advocate for improvements to the user experience.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>Bring 1–4+ years of experience in a technical support or customer-facing role, with a track record of solving technical problems.</li> <li>Display a natural tinkerer’s mindset and a deep curiosity for how things work, likely demonstrated through personal projects, homelabs, or open-source contributions.</li> <li>Demonstrate a foundational understanding of networking fundamentals, including DNS, IP addressing, firewalls, and routing.</li> <li>Show proficiency in troubleshooting across multiple operating systems such as macOS, Windows, Linux, and mobile OS’s.</li> <li>Some familiarity with Jira and Slack to manage internal workflows and communicate effectively with the team and customers</li> <li>Exhibit excellent written communication skills, with the ability to explain complex technical concepts with empathy and clarity.</li> <li>Maintain a proactive approach to learning new technologies and staying current with evolving infra tools.</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$84,420&mdash;$105,860 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Support Engineer (Tier 1)

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>Job Description</h3> Tailscale is seeking an experienced Commercial Solutions Engineer to partner with Sales in driving new business for Commercial customers. You will co-own a book of business with Account Executives, lead technical discovery and architecture design, and act as a trusted advisor to customers. This role blends deep networking and security expertise with strong sales acumen to win competitive deals, scale enablement, and influence product direction. <h3>Key Responsibilities</h3> <ul> <li>Partner with AEs to identify, qualify, and close new Commercial customer opportunities.</li> <li>Lead technical discovery, solution architecture, demos, and POCs to accelerate decision-making.</li> <li>Guide complex multi-stakeholder deals, aligning technical and business objectives.</li> <li>Provide structured feedback to shape product roadmap and GTM strategy.</li> <li>Build scalable enablement resources, demo environments, and solution blueprints for the SE team.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>4/5+ years in a customer-facing SE/SA role within networking or security software</li> <li>Proven experience co-owning pipeline and influencing quota outcomes with Sales</li> <li>Strong networking fundamentals (TCP/IP, DNS, routing, firewalls) and troubleshooting skills</li> <li>Deep understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC)</li> <li>Understanding of AI gateway and governance platforms for centralized LLM access, usage visibility, and audit&nbsp;</li> <li>Familiarity with privileged access management (PAM) including session recording, just-in-time access, and protocol-aware controls (e.g., Border0, CyberArk, Teleport)</li> <li>Experience with infrastructure as code tools such as Terraform, Pulumi, Ansible, or CloudFormation</li> <li>Hands-on architecture experience with AWS, GCP, and/or Azure</li> <li>Excellent communication skills, capable of translating technical features into business value</li> <li>Experience thriving in high-growth or startup environments</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="description">For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.</div><div class="title">CAN Pay Range (OTE)</div><div class="pay-range">$201,000&mdash;$268,000 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Solutions Engineer - Commercial (New Business)

Solutions Engineer - Commercial (Expansion Sales)

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We’re looking for a technical and experienced Content Marketing Specialist to join the marketing team at Tailscale. You will be working closely with sales, product marketing, and other marketing teams to transform product positioning and messaging into content. This role will be a good fit if you’re familiar with networking infrastructure, developer tooling, or enterprise security needs, and can communicate technical features as easy-to-digest benefits. Because we’re an early-stage and fully remote company, we’re looking for an individual who is comfortable working asynchronously and thrives in ambiguity. Key Responsibilities <ul> <li>Participate in the development and refinement of product positioning and messaging, then synthesize it into effective content for a technical audience.</li> <li>Collaborate with sales, product marketing, growth marketing, web development, design, and more to identify, develop, and produce effective content.&nbsp;</li> <li>Become an expert on our users and customers, understanding who they are, their pain points, etc.</li> <li>Create purposeful content that convinces and helps drive sales, including but not limited to: landing pages, one-pagers, case studies, slide decks, white papers, blog posts, ad copy, and more.</li> <li>Position Tailscale as a thought leader in networking and security, and increase awareness of these issues through impactful content.</li> </ul> What We Are Looking For <ul> <li>A strong writing background as a content writer, with a fluency in the tech industry and highly technical subject matters like networking, Kubernetes, etc.&nbsp;</li> <li>Experience with solutions at B2B or enterprise technology companies</li> <li>Experience with networking or security products used in SaaS or cloud environments</li> <li>A proven track record of collaborating with marketing, product marketing, sales enablement, product management, or a related field</li> <li>Impeccable writing and editing skills, with participation in feedback cycles being second nature</li> <li>Ability to adhere to an overall content strategy, product messaging, and product positioning in the work you produce</li> <li>Comfortable working on multiple work streams simultaneously, juggling different stakeholders and deadlines</li> <li>Experience with on-page SEO and AEO optimization</li> <li>Excellent people skills, including the ability to communicate and negotiate effectively</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$158,120&mdash;$198,320 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Content Marketing Specialist

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s Data Infrastructure organization builds and operates the systems that power our company’s data ecosystem, including a modern open data lakehouse on Apache Iceberg, a multi-engine compute platform for stream and analytical workloads, and self-serve tooling that helps Product, Data Science, ML, Ads, Finance, and engineering teams move fast with data. We’re looking for a Staff Software Engineer, Data Infrastructure to join our Data Governance and Foundations Team. In this role, you’ll serve as a senior technical leader owning the architecture and delivery of our open lakehouse foundation, governance and access patterns, and multi-engine compute strategy—balancing today’s reliability with the next three to five years of scale, maturity, and cost efficiency. You’ll collaborate closely with engineering leadership and stakeholders across Data Science, ML Platform, Ads Infrastructure, Finance Engineering, Product Engineering, and Security. You’ll operate with a high degree of ownership in a fast-paced environment where architectural decisions have real technical and financial consequences. If you thrive on complex, high-scale challenges and roll-up-your-sleeves execution, this is a chance to shape the backbone of Instacart’s data platform. Our stack includes technologies such as Apache Iceberg, Apache Flink, Trino, ClickHouse, Apache Kafka, Apache Spark, Snowflake, Databricks, Confluent, Airflow, dbt, Delta Lake, Scala, Python, Postgres, and AWS. You’ll join a focused team of 7 engineers that values pragmatism, clarity, and impact. <h2>About the Job</h2> <ul> <li>Translate Instacart’s data strategy (e.g., monetization, federated access, real-time) into an actionable multi-year architecture roadmap; align with leadership while evolving the platform for scale, maturity, and cost efficiency.</li> <li>Own the open lakehouse foundation: define and deliver unified table formats, storage governance, and a multi-engine compute portfolio (interactive, batch, streaming) that enables portability and prevents lock-in.</li> <li>Drive real-time and streaming infrastructure for critical use cases (Ads, Fraud, ML): set deployment patterns, SLAs, and operational practices that balance performance, availability, and spend.</li> <li>Pioneer AI-native data infrastructure engineering by applying LLM/AI tools to the platform lifecycle—accelerating development, automation, observability, and cost optimization—and partnering to embed AI-powered capabilities into the platform.</li> <li>Elevate engineering excellence: lead architecture reviews, mentor senior/staff engineers, influence hiring, and clearly communicate complex trade-offs to both technical and executive audiences to ensure cross-org alignment.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of software engineering experience building and operating data infrastructure or distributed systems at production scale.</li> <li>Hands-on expertise with modern data lakehouse architectures and open table formats (e.g., Apache Iceberg, Delta Lake, Hudi) and with distributed query/compute engines (e.g., Trino, Spark, ClickHouse), including performance tuning and production reliability.</li> <li>Experience with event-driven and streaming infrastructure (e.g., Kafka, Flink) for real-time pipelines and serving systems.</li> <li>Proven ownership of major platform transitions or migrations (build vs. buy, migration design, risk management) delivered to production.</li> <li>Ability to build cost/benefit and TCO models for infrastructure investments and to drive alignment via clear architecture docs and strategy memos across multiple teams and leadership levels.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience designing platform-level governance controls and familiarity with compliance frameworks (e.g., SOX, CPRA, GDPR).</li> <li>FinOps experience optimizing data platform spend, including managing multi-million dollar infrastructure budgets and negotiating vendor contracts.</li> <li>Deep SQL proficiency and strong skills in Python or Scala for systems-level development.</li> <li>Experience with orchestration (e.g., Apache Airflow) and data transformation pipelines (e.g., dbt) in large-scale production environments.</li> <li>Bachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.</li> </ul> #LI-Remote &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$254,000&mdash;$268,000 CAD</div></div></div>

Staff Software Engineer,  Data Governance & Foundations

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart is on a mission to make eating well effortless for everyone, and great design is a key ingredient. As a Design Program Manager on our Design Program Management team, you will drive operational excellence and programmatic execution across a Design organization serving 90+ cross-functional partners and multiple company priority areas. This role sits at the intersection of design craft, technical operations, and strategic execution. You will build AI-enabled systems, scale critical processes, and manage the tools and vendor relationships that power our creative work—so our teams can deliver world-class experiences efficiently and predictably. You will work closely with Product Designers, Product Managers, Engineering, Marketing, Legal, and Business Development, and partner deeply with the Instacart Design System (IDS) team. You will translate design strategy into executable programs, create visibility into outcomes, and enable cross-functional alignment at scale in a fast-paced, highly dynamic environment. If you thrive at the intersection of systems thinking and creative craft, embrace change, and love empowering teams to do their best work, we’d love to hear from you. <h2>About the Job</h2> <ul> <li>Drive end-to-end program delivery for complex, multi-quarter design initiatives spanning Design, Product, Engineering, Marketing, Legal, and Business Development—ensuring clear goals, crisp execution, and predictable outcomes.</li> <li>Build and deploy AI-enabled workflows to automate status reporting, resource tracking, documentation synthesis, and stakeholder communications; champion AI fluency across the Design org to improve speed and quality.</li> <li>Own operations and vendor management for design tooling (e.g., Figma, prototyping, asset management, collaboration platforms): negotiate contracts, optimize licensing, ensure compliance, and manage contractor/agency engagements.</li> <li>Establish scalable systems for capacity planning, resource allocation, and roadmapping; implement metrics and integrations that create seamless workflows across tools and teams.</li> <li>Partner with the Instacart Design System (IDS) team to align programs with system evolution and component adoption; lead governance programs that scale IDS usage across product teams.</li> <li>Translate leadership vision into actionable operating models, run planning cycles and milestone reviews, and bring clarity to complexity in a high-change environment.</li> </ul> <h2>About You</h2> Minimum Qualifications <ul> <li>10+ years of experience in program management or design operations within design and/or product organizations, delivering complex cross-functional initiatives end to end.</li> <li>Hands-on experience with design systems concepts (component libraries, tokens, documentation, cross-platform patterns) and modern product development lifecycles.</li> <li>Technical fluency collaborating with design systems and engineering teams, including familiarity with system architecture, component APIs, design-to-code workflows, and technical constraints.</li> <li>Proven track record building and scaling operational systems in fast-paced environments, including taking programs from 0→1 and maturing them for scale.</li> <li>Demonstrated AI fluency using LLMs and/or automation platforms to streamline workflows and improve program efficiency.</li> <li>Vendor and contract management experience: negotiating software contracts, optimizing licensing/spend, and ensuring compliance in partnership with Finance, Legal, and IT.</li> <li>Proficiency with design and program management tooling (e.g., Figma, Linear or Jira, asset management tools, research repositories, prototyping tools).</li> <li>Excellent written and verbal communication skills with experience presenting to and influencing executive leadership and cross-functional stakeholders.</li> <li>Bachelor’s degree in a related field (e.g., Design, HCI, Engineering, Business) or equivalent practical experience.</li> </ul> Preferred Qualifications <ul> <li>Experience building or scaling a design system and driving component adoption across multiple product teams.</li> <li>Experience implementing AI-powered workflows or integrations for creative operations or design tooling ecosystems.</li> <li>Success translating leadership vision into operating models, measurable roadmaps, and governance programs.</li> <li>Experience supporting organizations of 90+ cross-functional partners across Design and Engineering.</li> <li>Ability to balance strategic oversight with hands-on execution in dynamic, ambiguous environments.</li> <li>Strength using data and storytelling to influence decisions and secure investment in operational improvements.</li> </ul> &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$143,000&mdash;$177,500 CAD</div></div></div>

Senior/Staff Design Program Manager

<div class="content-intro">Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</div><h3>What Is The Role:</h3> We are on the lookout for a Senior Software Developer&nbsp;to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience. This team owns how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and replicated across nodes.&nbsp; <h3>What You Will Be Doing:</h3> <ul> <li>Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines.</li> <li>Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole.</li> <li>Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today</li> <li>Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions.</li> <li>Supporting our support engineers with the harder problems.</li> </ul> <h3>What You Bring:</h3> <ul> <li>A strong background in distributed systems and consensus algorithms.</li> <li>You have strong skills in core Java and are conversant in the standard library of data structures and concurrency constructs, as well as newer language features.</li> <li>You have a deep technical proficiency in algorithms.</li> <li>You have shown your ability to understand and work on complex, highly distributed systems.</li> <li>You demonstrate the ability to build and debug features with a broad impact, running on multiple machines.</li> <li>You are able to own projects from beginning to end. This covers both technical design and working with others to develop needed components.</li> </ul> <h3>Bonus Points:</h3> <ul> <li>Data stores</li> <li>Search, analytics, Lucene</li> <li>Strong knowledge of the JDK</li> <li>Asynchronous event-driven network frameworks such as Netty</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Compensation for this role is in the form of base salary.&nbsp; This role does not have a variable compensation component.&nbsp; The typical starting salary range for new hires in this role is listed below.&nbsp; These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.&nbsp;&nbsp; An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.&nbsp; Our total rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.</div><div class="title">The typical starting salary range for this role is:</div><div class="pay-range">$128,300&mdash;$203,000 CAD</div></div></div><div class="content-conclusion"><h2>Additional Information - We Take Care of Our People</h2> As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. <ul> <li>Competitive pay based on the work you do here and not your previous salary</li> <li>Health coverage for you and your family in many locations</li> <li>Ability to craft your calendar with flexible locations and schedules for many roles</li> <li>Generous number of vacation days each year</li> <li>Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service</li> <li>Up to 40 hours each year to use toward volunteer projects you love</li> <li>Embracing parenthood with minimum of 16 weeks of parental leave</li> </ul> Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email <a href="mailto:candidate_accessibility@elastic.co" target="_blank">candidate_accessibility@elastic.co</a>.&nbsp;We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" target="_blank">Family and Medical Leave Act (FMLA)</a> Poster;&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Transparency Nondiscrimination Provision</a> Poster; <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf" target="_blank">Employee Polygraph Protection Act (EPPA)</a> Poster and <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank">Know Your Rights</a> (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see&nbsp;<a href="https://www.elastic.co/legal/applicant-privacy-statement" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.elastic.co/legal/applicant-privacy-statement&amp;source=gmail&amp;ust=1611068262479000&amp;usg=AFQjCNG3orAPk5sJIr9WVm0ZDxYw82c5DA">here</a>&nbsp;for our Privacy Statement.</div>

Senior Java Developer - Distributed Systems - Elasticsearch

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Sr. Analyst, Strategic Measurement. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to serve as the "New Frontiers" lead for the Marketing Strategy, Analytics &amp; Innovation team, focusing on ambiguous, highly strategic emerging channels, potential programs &amp; measurement optimization/instrumentation. You will be responsible for defining, measuring, and accelerating our growth in new digital landscapes, specifically focusing on AI Engine Optimization (AEO), brand measurement and advanced attribution frameworks. Partnering closely with the global marketing analytics teams, Brand, Demand Gen, PR, Content, and Developer Network teams, you will execute against high-visibility objectives enabling marketing's business impact to executive leadership. Ideally, this position has a strong statistical background, a substantial capacity for hypothesis-driven thinking, and the ability to deliver "unmistakable clarity" in complex executive presentations. Responsibilities In this role, you’ll: <ul> <li>Analyze LLM visibility and Share of Voice, create a continuous feedback loop across various teams to optimize Twilio's presence in AI search/AEO (answer engine optimization), drive enablement and operational efforts to ensure consistent tool usage and storyline.</li> <li>Support the strategy, data ingestion, and modeling required to build and maintain net new and existing brand measurement components. Drive a single, cohesive narrative combining disparate data sets.</li> <li>Inspire experimentation adoption in teams. Build the frameworks and structure to drive experimentation rigor and clarity of incrementally of marketing initiatives.</li> <li>Support Media Mix Modeling (MMM) and Multi-Touch Attribution (MTA) initiatives to understand the impact of various marketing channels on Sign Ups, SQLs, activations, and guide budget allocation.</li> <li>Translate complex data sets into actionable insights and strategic recommendations for exec-level audiences.</li> <li>Own enablement efforts for emerging channels, sharing accomplishments, KPIs, and cross-team collaborations broadly across the marketing organization.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>5+ years of experience in statistical analysis, experimentation and/or scenario planning.</li> <li>A strong understanding of SEO and emerging AI Search (AEO/GEO) landscapes.</li> <li>A hypothesis-driven thinker who does not just report the "what," but actively tests the "why". Able to formulate testable guesses and distill the essential from complex marketing data.</li> <li>Experience with running or interpreting advanced measurement frameworks (Incrementality, MMM, MTA).</li> <li>Highly reliable and a self-starter.</li> <li>Interest or experience in applying AI-driven solutions to analytics workflows.</li> <li>Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences</li> <li>Detail-oriented with a passion for clean, trustworthy data.</li> <li>Strong analytical skills.&nbsp;</li> <li>Excellent collaborator across cross functional teams; skilled in managing stakeholder projects end to end.</li> </ul> Desired: <ul> <li>Experience supporting various stakeholder functions and their insights: Brand, PR, Social, Content, Demand Generation</li> <li>Experience with BI tools (Tableau, Looker Studio) and modeling (ROI, LTV:CAC, payback).</li> <li>Interest or exposure to fraud monitoring tools and processes.</li> <li>Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations.</li> </ul> Location This role will be remote, and based in Alberta, British Columbia, or Ontario, Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.&nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$90,800 - $113,500 CAD</li> <li>Target Bonus Percentage 12.50%</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Sr. Analyst, Strategic Measurement

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>The CDP APIs are the easiest way for developers to get started with building crypto applications. <a href="https://docs.google.com/document/d/1az9HxBYUc0ztc-8B-VsIz57vB_invt4oZBk0fCmFF2A/edit#heading=h.7amer2xm1d9q">Conceived by Coinbase CEO Brian Armstrong</a>, these APIs enable those with no prior knowledge of crypto to begin using crypto in under 30 seconds. The CDP APIs are positioned to bring the next million developers onchain, enabling trading, lending, payments, and more. The CDP Wallets &amp; Onchain Tools team owns both server-side APIs and client-side libraries across different languages. The team is looking for a dynamic software engineer to build a platform that accelerates web3 development. The ideal candidate is passionate about every aspect of an excellent developer experience: designing APIs and SDKs, authoring clear and informative documentation, building compelling onboarding flows, and incorporating feedback directly from customers. They must be comfortable working across both frontend and backend codebases and able to deliver high velocity and high quality simultaneously. The team includes some of the most prolific and tenured software engineers at Coinbase and is excited to ship a game-changing set of APIs and SDKs at breakneck speed. Job Description:&nbsp; <ul> <li>Design, develop, and maintain ergonomic, open-source SDKs using Typescript, React, React Native, Android, iOS, Unity, and Flutter</li> <li>Interface with and conformant HTTP REST API definitions using OpenAPI specifications</li> <li>Author, publish, and maintain clear and concise documentation, including quickstart and how-to guides, to increase adoption of the SDKs</li> <li>Work closely with many different teams at Coinbase to integrate wallets and onchain tools into internal products, ensuring consistency of concepts, style, and design</li> <li>Work directly with customers to collect their feedback and iteratively improve the Data APIs and SDKs</li> <li>Evangelize the SDK in the crypto community to gain greater adoption</li> <li>Build compelling sample applications end-to-end using the products to demonstrate their value and pressure-test the developer experience</li> <li>Troubleshoot and debug complex fullstack issues, ensuring stability, reliability, and security</li> <li>Participate in code reviews and provide constructive feedback to maintain high code quality standards</li> </ul> Requirements: <ul> <li>3+ years of experience in fullstack development</li> <li>Fluency in Golang, Typescript, React, and React Native</li> <li>Experience with user authentication, Identity and Access Management systems, public key cryptography, browser and mobile persistent storage mechanisms</li> <li>Established reputation in open source communities, with operational knowledge of how to grow adoption of GitHub repos</li> <li>Strong understanding of distributed systems, microservices architecture, streaming-based systems, and event-driven architectures</li> <li>Excellent verbal and written communication skills, with an eye for detail and a passion for clear, comprehensive developer documentation</li> <li>Fluency with crypto wallets, including key management, cryptography, and blockchain protocols (e.g. EVM, Solana)</li> <li>Understanding of security best practices and experience with implementing secure coding practices for financial systems</li> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$154,000&mdash;$154,000 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp; For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp; The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com <div id="fortidlp-input-element-parent"></div></div>

Software Engineer, Developer (Wallets and Onchain Tools) 

<h2>Role Description</h2> Dropbox is looking for a Staff Data Engineer to join our Analytics Data Engineering (ADE) team within Data Science &amp; AI Platform. You will be responsible for solving cross-cutting data challenges that span multiple lines of business while driving standardization in how we build, deploy, and govern analytics pipelines across Dropbox. This is not a maintenance role. We are modernizing our analytics platform, upgrading orchestration infrastructure, building shared and reusable data models with conformed dimensions, establishing a certified metrics framework, and laying the foundation for AI-native data development. You will partner closely with Data Science, Data Infrastructure, Product Engineering, and Business Intelligence teams to make this happen. You will play a crucial role in establishing analytics engineering standards, designing scalable data models, and driving cross-functional alignment on data governance. You will get substantial exposure to senior leadership, shape the technical direction of analytics infrastructure at Dropbox, and directly influence how data powers product and business decisions. Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. <h2>Responsibilities</h2> <ul> <li>Lead the design and implementation of shared, reusable data models, defining shared fact tables, conformed dimensions, and a semantic/metrics layer that serves as the single source of truth across analytics functions</li> <li>Drive standardization of data engineering practices across ADE and functional analytics teams, including pipeline patterns, CI/CD workflows, naming conventions, and data modeling standards</li> <li>Partner with Data Infrastructure to modernize orchestration, improve pipeline decomposition, and establish secure dev/test environments with production data access</li> <li>Architect and implement a shift-left data governance strategy, &nbsp;working with upstream data producers to establish data contracts, SLOs, and code-enforced quality gates that catch issues before production</li> <li>Collaborate with Data Science leads and Product Management to translate metric definitions into reliable, certified data pipelines that power executive dashboards, WBR reporting, and growth measurement</li> <li>Reduce operational burden by improving pipeline granularity, observability, and failure recovery, establishing runbooks and alerting standards that make on-call sustainable</li> <li>Evaluate and integrate AI-native tooling into the data development lifecycle, enabling conversational data exploration with guardrails and AI-assisted pipeline development</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li>BS degree in Computer Science or related technical field, or equivalent technical experience</li> <li>12+ years of experience in data engineering or analytics engineering with increasing scope and technical leadership</li> <li>12+ years of SQL experience, including complex analytical queries, window functions, and performance optimization at scale (Spark SQL)</li> <li>8+ years of Python development experience, including building and maintaining production data pipelines</li> <li>Deep expertise in dimensional data modeling, schema design, and scalable data architecture, with hands-on experience building shared data models across multiple business domains</li> <li>Strong experience with orchestration tools (Airflow strongly preferred) and dbt, including pipeline design, scheduling strategies, and failure recovery patterns</li> <li>Demonstrated ability to drive cross-team technical alignment, establishing standards, influencing without authority, and working across Data Engineering, Data Science, Data Infrastructure, and Product Engineering boundaries</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience with Databricks <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz89z1y9z85zz71zz78zxz67zymxl9z74z

Staff Data Engineer, Analytics Data Engineering

<h2>Role Description</h2> As a <span class="thread-201909533316773368003492 attrcomment attrcommentfirst thread-201909533316773368003492-first author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z74z6auz77zz85zz76ztjz80zz68z4x081pz122zz65zbz71zz71zqz84zwfmz86z">Senior Full-Stack Product Engineer on the Dropbox DocSend team, you will play a pivotal role in shaping the future of secure document management, sharing, and tracking. Your responsibilities will revolve around developing and enhancing our product to deliver exceptional user experiences — working closely with cross-functional teams to turn innovative ideas into robust, scalable, and user-friendly features. You will also have the opportunity to drive high impact and have high ownership in a smaller, startup-like team. DocSend is one of Dropbox's fastest-growing businesses — we have a double-digit growth rate year over year, and are looking for engineers who are eager to contribute to continuing this trajectory! This year, we are focused on expanding our Virtual Data Room business by improving deal workflows and introducing AI-enabled features. Our Engineering Career Framework is <a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. <h2>Responsibilities</h2> <ul> <li>Autonomously lead full-stack projects, making effective tradeoffs between technical requirements and business goals.</li> <li>Act as a leader across the org with impact extending beyond the immediate team, driving cross-team initiatives and collaborating effectively with cross-functional teams, including product managers, designers, and other engineers.</li> <li>Set a high bar for quality and operational excellence, preemptively identifying and resolving technical risks, and championing best practices across the team through code and design reviews.</li> <li>Mentor teammates, providing actionable feedback to help teammates grow into the next level.&nbsp;</li> <li>Participate in on-call rotations, which entails being available for calls during both core and non-core business hours, and debug customer issues using logs, metrics, and traces.</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li>9+ years of experience in software engineering or related industry roles.</li> <li>BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.</li> <li>Demonstrated expertise in Ruby on Rails applications and React<span class=" author-d-1gg9uz65z1iz85zgdz68zmqk

Senior Fullstack Product Software Engineer, DocSend

<h2>Role Description</h2> How many times do you get the opportunity to be on the ground floor of a big and important mission? What if you could be one of the top contributors defining the mission, guiding our teams, and influencing the direction of Dropbox’s AI-first journey? As a Senior Data Scientist for this new division, you will get to do exactly that. You will join a team of top-tier data scientists and become an integral part of the product organization, helping to scale this new business. Joining on the ground floor of this startup team, you’ll partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way! <h2>Responsibilities</h2> <ul> <li>Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities’ long-term growth</li> <li>Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies</li> <li>Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design &amp; execute experiments with great rigor and efficient data techniques</li> <li>Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written</li> <li>Identify what matters most and prioritize ruthlessly for the area you will own</li> <li>Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact</li> <li>Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</li> <li data-usually-unique-id="517665570965654452606557">7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company</li> <li data-usually-unique-id="944709352248121758694225">Proven track record of being able to work independently, driver measurable business impact, and proactively engage with business stakeholders with minimal direction &nbsp;</li> <li data-usually-unique-id="84740916289719

Senior Data Scientist, AI Products

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> You'll join GitLab's Software Supply Chain Security stage as the Staff Engineer, Secrets Management, providing technical leadership for GitLab's strategic investment in integrated secrets management. You'll set the technical direction for GitLab Secrets Manager, our OpenBao-powered solution that helps customers securely store, distribute, and manage the lifecycle of secrets used across CI/CD pipelines. This role sits at the intersection of the GitLab platform and the OpenBao open source project: you'll drive architecture decisions for multi-tenant secrets management at scale, guide integration into GitLab, and contribute upstream so we can deliver capabilities customers can trust. In your first year, your success will look like a clear, scalable architecture for GitLab Secrets Manager, reliable performance that meets GitLab.com needs in partnership with Infrastructure teams, and strong cross-team alignment across Pipeline Security, Authentication, and Platform. You'll also represent GitLab in OpenBao's governance and technical discussions, helping ensure our product direction and upstream contributions reinforce each other. <h4>How we interview</h4> Our process includes technical interviews and stakeholder conversations focused on how you partner across functions and drive alignment. You should expect questions about how you collaborate with cross-functional partners and communicate tradeoffs in ambiguous, high-impact work. <h4>What you'll do</h4> <ul> <li value="1">Lead the technical strategy for GitLab Secrets Manager, setting architecture direction for secure, multi-tenant secrets management at scale.</li> <li value="2">Own the integration between GitLab and OpenBao, including namespaces, authentication mechanisms, and policy management.</li> <li value="3">Collaborate with Pipeline Security, Authentication, and Platform teams to propose, review, and deliver cross-team secrets management improvements.</li> <li value="4">Partner with GitLab.com Infrastructure teams to ensure secrets management meets reliability, performance, and operational requirements.</li> <li value="5">Represent GitLab in the OpenBao open source project by contributing features upstream, participating in technical steering discussions, and maintaining strong technical credibility.</li> <li value="6">Mentor and advise engineers on secrets management, cryptographic systems, and secure architecture patterns, raising the quality and consistency of designs and implementations.</li> <li value="7">Interface with engineering managers and senior leadership to scope initiatives, clarify tradeoffs, and unblock delivery across teams.</li> <li value="8">Engage with customers and external stakeholders to understand real-world needs and communicate GitLab's secrets management capabilities and roadmap direction.</li> </ul> <h4>What you'll bring</h4> <ul> <li value="1">Experience designing and operating secrets management systems (for example, HashiCorp Vault, OpenBao, or cloud-native offerings), including secure storage, access control, and audit logging.</li> <li value="2">Ability to lead architecture decisions for resilient, multi-tenant services that handle secrets operations at scale, including high availability and cluster management patterns.</li> <li value="3">Working knowledge of cryptographic and key management concepts, such as encryption in transit and at rest, key derivation, and hardware security module (HSM) or PKCS#11 integrations.</li> <li value="4">Experience implementing authentication and authorization integrations, such as JSON Web Token (JWT) or OpenID Connect (OIDC), mutual Transport Layer Security (mTLS), and certificate-based authentication.</li> <li value="5">Proficiency building product integrations in Go (within the OpenBao or Vault ecosystem) and Ruby on Rails for GitLab platform integration.</li> <li value="6">Experience contributing to open source projects and working effectively with distributed governance, balancing upstream needs with product requirements.</li> <li value="7">Demonstrated ability to operate with high autonomy, drive strategy, and serve as a trusted partner to senior leaders (including constructively challenging assumptions and tradeoffs).</li> <li value="8">Strong communication and collaboration skills to influence across teams and levels, including mentoring engineers and working in a fully remote, asynchronous environment.</li> </ul> <h4>About the team</h4> The Secrets Management team sits within the Pipeline Security group in GitLab's Software Supply Chain Security stage. We own GitLab Secrets Manager, an OpenBao-powered capability that helps teams securely store, distribute, and manage the lifecycle of secrets used across continuous integration and continuous delivery (CI/CD) pipelines. The team works closely with Authentication, Authorization, Compliance, and Platform counterparts to deliver secure defaults, reliable operations for GitLab.com, and product-grade integration between GitLab and OpenBao (including namespaces, authentication, and policy management). Our core challenge is building multi-tenant secrets management at scale while balancing upstream open source collaboration with the needs of GitLab customers.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$131,600&mdash;$282,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from can

Staff Backend Engineer (Go), Software Supply Chain Security: Secrets Management

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An Overview of This Role</h2> You'll be at the forefront of shaping the future of AI-powered developer tools at GitLab. As a Senior Product Designer on the AI Product Design team, you'll help build the next generation of intelligent software development experiences, bringing rigorous design craft to some of the hardest interaction problems in the industry. You'll own the design process end-to-end: from ambiguous early exploration through to polished, shipped experiences. You'll design intuitive interfaces for AI agents, create seamless chat experiences for developers, and establish design patterns that make advanced AI capabilities feel natural and accessible, iterating continuously as the product and technology evolve together. Some examples of our projects: <ul> <li>Duo Workflow (AI agents across the SDLC)</li> <li>Duo Chat (AI-powered DevSecOps assistant)</li> <li>AI-powered code suggestions and review tools</li> </ul> <h2>What You'll Do</h2> <ul> <li>Own the design process – Drive end-to-end design across GitLab's AI suite, from early exploration to polished execution. Create flows, wireframes, prototypes, and high-fidelity designs that reflect strong craft and clear thinking. Know when AI is the right solution versus a traditional approach.</li> <li>Ship and iterate – Break complex AI experiences into releases that fit GitLab's cadence without sacrificing quality. Define success criteria upfront, use evidence to drive decisions, and work closely with PM, Engineering, and Technical Writing to get things over the line.</li> <li>Set the craft bar – Set quality standards through strong visual and interaction design, and provide constructive feedback that raises the level of work around you.&nbsp;</li> <li>Define strategic direction – Bring validated user evidence and a strong point of view to roadmap discussions before direction is set. Use journey maps, storyboards, and design explorations to connect day-to-day work to a longer-term vision.</li> <li>Enable the broader team – Help designers across the product understand and apply AI capabilities effectively in their own areas. Contribute AI-specific patterns to Pajamas Design System that others can build on, and share knowledge that raises the design quality of AI experiences across GitLab.</li> <li>Mentor and grow – Guide other designers in developing their skills, participate in hiring by interviewing candidates and evaluating portfolios, and share what you know generously.</li> </ul> <h2>What You'll Bring</h2> <ul> <li>A strong portfolio showing how you think and iterate, not just what shipped, ideally including AI/ML products, agentic workflows, or natural language interfaces where user control, transparency, and trust were key considerations.</li> <li>Experience designing for AI workflows. You understand the unique challenges of multi-step, agentic, or automated processes and how to design for them effectively.</li> <li>A high bar for craft. You care deeply about the details of interaction and visual design, and help others raise their standards too.</li> <li>Experience conducting research and translating findings into clear, well-reasoned design decisions.</li> <li>Proven ability to work iteratively in agile product development, balancing speed with quality and making smart tradeoffs without losing sight of the longer-term vision.</li> <li>Experience designing in complex enterprise contexts, with working knowledge of Git, HTML/CSS, accessibility best practices, and design systems.</li> <li>Excellent communication skills. You can simplify complexity, articulate design rationale clearly, and bring people along through your process.</li> </ul> <h2>About the Team</h2> The AI Product Design team is part of GitLab's broader UX organization, focused exclusively on creating exceptional experiences for AI-powered features across our DevSecOps platform. Our designers partner closely with AI Product Management and Engineering, as well as collaborators from across the entire product, from code creation to security scanning. The team faces fascinating challenges: How do you design collaboration between developers and AI agents? What does trust look like in AI-assisted code review? How do you make complex AI capabilities discoverable without overwhelming users? We're pioneering design patterns that the entire industry watches and learns from. The broader UX team values collaboration, iteration, and user empathy. Check out our&nbsp;Product Design team page and <a href="https://claude.ai/chat/f4c71d70-1900-4a49-b537-85464e8ba1f6">AI Powered group page</a> to learn more.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$140,000&mdash;$200,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: G

Senior Product Designer, AI

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Senior Learning Experience Designer, you'll create scalable, digital-first learning experiences that help GitLab customers get real value from our AI powered DevSecOps platform. You'll be part of the Digital Success team within Professional Services Education Services, designing outcome-driven courses that turn complex technical concepts into clear, engaging learning for a global audience. You’ll focus on building modular, on-demand digital courses and virtual instructor led training, applying adult learning theory, instructional design best practices, and your technical aptitude to craft content that meets customers where they are and helps them grow into confident GitLab champions. You’ll work closely with subject matter experts and cross-functional partners to keep content aligned with product updates, and you’ll iterate based on data and learner feedback so our education programs stay current, impactful, and easy to consume at scale. Some examples of our projects: <ul> <li>Developing modular, self-paced eLearning paths and virtual instructor led courses for GitLab certification and accreditation programs</li> <li>Creating interactive, hands-on labs and assessments that simulate real-world GitLab workflows for enterprise customers</li> </ul> <h2>What you'll do</h2> <ul> <li>Design, develop, and maintain scalable digital learning experiences for GitLab customers, with a focus on self-paced eLearning and virtual instructor-led courses that align to defined learning outcomes</li> <li>Create clear, engaging educational content across formats (eLearning modules, slide presentations, facilitator guides, videos, hands-on labs, assessments) that supports GitLab certification, accreditation, and enablement programs</li> <li>Build and iterate multi-module learning paths delivered through our Learning Management System and virtual delivery platforms that help customers adopt GitLab, deepen product expertise, and drive measurable product usage</li> <li>Collaborate closely with Education Services, curriculum developers, subject matter experts, and cross-functional partners (such as Product, Engineering, Support, and Professional Services) to ensure learning content reflects current product capabilities and business priorities</li> <li>Design and refine virtual training experiences, workshops, and lab-based activities that give learners practical, guided opportunities to apply GitLab concepts in realistic technical environments</li> <li>Analyze learner, course, and program performance data to surface insights and make recommendations that improve content quality, learner engagement, knowledge retention, and program effectiveness</li> <li>Enable and support instructors, facilitators, and internal stakeholders by providing clear documentation, teaching materials, and guidance on how to deliver GitLab education content consistently in virtual environments</li> <li>Maintain a consistent instructional approach, visual style, and content standards across digital and virtual learning experiences while managing multiple projects, timelines, and stakeholders in an all-remote, asynchronous environment</li> </ul> <h2>What you'll bring</h2> <ul> <li>Background in instructional design, learning experience design, curriculum development, technical training, or related fields such as education, learning and development, or enablement</li> <li>Experience using eLearning authoring tools and digital learning platforms (such as Articulate Rise, Storyline, Captivate, Clueso, or Camtasia), including basic configuration, publishing, and analytics</li> <li>Experience developing and executing digital learning programs and campaigns across channels like self-paced eLearning, virtual instructor led training, video, interactive labs, and presentations</li> <li>Ability to analyze learner and platform metrics to assess performance and optimize courses, learning paths, assessments, and certifications</li> <li>Skill in planning and managing learning projects, coordinating with multiple stakeholders and subject matter experts, and meeting deadlines in a structured, organized way</li> <li>Proven experience helping to shape and implement learning strategies and initiatives that support product adoption, customer outcomes, and business goals</li> <li>Strong written and verbal communication skills with the ability to explain complex technical concepts clearly to different audiences and learning formats</li> <li>Ability to work independently and collaboratively in a distributed team, with openness to learning new tools and applying transferable skills from related technical or educational disciplines</li> </ul> <h2>About the team</h2> The Digital Success team sits within Professional Services Education Services and focuses on helping GitLab customers learn in clear, practical, and engaging ways. The team designs and delivers scalable digital education programs that include on-demand courses, hands-on labs, certification content, and virtual instructor led training to support customers across a wide range of technical backgrounds. The team partners with Product, Engineering, Support, Sales, and Customer Success to align training with product updates, customer needs, and business goals, and to ensure content is accurate, relevant, and easy to use in real-world environments. Working as a small, distributed team, we collaborate asynchronously across time zones, document our work in the handbook, and iterate based on learner feedback and data to continuously improve our offerings. Current priorities include expanding our catalog of digital and virtual courses, strengthening our certification and accreditation programs, and building modular learning paths that help customers deepen their GitLab skills and become champions of our platform. &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$94,100&mdash;$201,600 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Grou

Senior Learning Experience Designer

Every new business that applies to Mercury is like a new star appearing in the night sky. On its own, it’s a single point of light. But when we look closer, patterns emerge—data trails from partners, filings, founders, and financial histories—all connecting to form a larger constellation. That’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems—each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships. Our mission is to build the intelligent, automated systems and operational tools that make this possible—where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with confidence, and enable instant, delightful account approvals that keep pace with the builders we serve. When we do it right, the result is quiet brilliance: onboarding that feels effortless, even though it’s powered by galaxies of data, precision, and care. We’re looking for a Staff Software Engineer to contribute with building the systems and tools that make it all happen—from application approvals to ongoing and enhanced due diligence—ensuring every business that joins Mercury is both safe and their experience is delightful. As part of this role, you will: <ul> <li>Lead the architecture, implementation, and long-term roadmap for core systems which support multiple fraud prevention use cases.</li> <li>Own the end-to-end delivery of large cross-function projects, translating ambiguous high impact problems into strategy and execution, make pragmatic tradeoffs, and drive teams to measurable outcomes.</li> <li>Design, build, and operate highly available, low-latency, backend systems that enable real-time scoring and decisioning for fraud prevention.</li> <li>Partner with Data Science and ML teams to productionize models, build reliable ML data pipelines, and enable real-time model serving.</li> <li>Establish and elevate department level best practices, review designs, drive engineering quality, and act as a trusted advisor on architectural tradeoffs.</li> <li>Mentor and grow engineers, documenting learnings and sharing technical direction through writing, 1:1s, and team meetings</li> <li>Navigate and influence multiple stakeholders, help align teams, communicate tradeoffs to technical and non-technical partners, and independently resolve cross team issues.</li> </ul> The ideal candidate for the role: <ul> <li>Has 7-10+ years of software development experience, with a strong focus on the backend, with a knowledge of or excitement to learn Haskell.</li> <li>Has been an experienced technical lead making architectural decisions in the past and seen the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.</li> <li>Is passionately product-minded and has experience building and shipping new products balancing reliability and velocity.</li> <li>Is someone comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and delights in getting outcomes. Our work touches many other teams and areas of the product; you’ll have a lot of autonomy and the expectation is you’ll use that to seek out ways to have an impact.</li> <li>Is ridiculously helpful, taking initiative to make your coworkers’ lives easier by investing time to mentor and proactively share your knowledge and learnings through writings, 1:1s, and team meetings.</li> <li>Experience in fintech, fraud systems, or the broader risk domain is a strong plus.</li> </ul> If this role interests you, we invite you to explore our public demo at <a href="https://personal-demo.mercury.com">personal-demo.mercury.com</a>.&nbsp; The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $239,000 - $298,800</li> <li>Canadian employees (any location): CAD 225,900 - 282,400</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-RA1

Staff Software Engineer - Fraud

Most financial companies treat social media as a broadcast channel, a place to announce features, celebrate milestones, and fill a content calendar. At Mercury, we see it differently. Social media is where we connect with our community. It is where credibility is earned in real time, where cultural fluency signals relevance, and where builders decide whether a company understands the world they operate in, or not. We are building a brand that founders respect, operators trust, and the internet recognizes as thoughtful, precise, and culturally aware. Social plays a critical role in that ambition. We are looking for a Social Media Manager to shape Mercury’s voice within the tech and founder ecosystem. This person will build platform-native strategies, identify meaningful cultural moments to participate in, and serve as the internal authority on what belongs online. This role sits within the Community team and works at the intersection of brand, product, customer experience, and growth. You will lead Mercury’s presence on X and Reddit while partnering closely with the Community Manager overseeing LinkedIn and Instagram. You will guide participation across channels and help ensure that some of Mercury’s most visible public surfaces reflect the company’s rigor, taste, and intelligence. What you’ll do: Build and own Mercury’s social strategy <ul> <li>Develop platform-native strategies for X and Reddit as Mercury’s primary real-time channels</li> <li>Define Mercury’s participation model: when to speak, where to engage, and how to build credibility over time</li> <li>Maintain broad fluency across the evolving social platform landscape (LinkedIn, IG)&nbsp; to guide strategy and ensure Mercury shows up appropriately across channels</li> <li>Ensure Mercury shows up with clarity, restraint, and conviction</li> </ul> Lead integrated campaign and launch rollouts <ul> <li>Translate marketing campaigns and product launches into platform-native social strategies</li> <li>Partner with Brand, Product Marketing, Comms, CX, and Community to ensure cohesive storytelling</li> <li>Build rollout frameworks connecting social to editorial, partnerships, and IRL activations</li> <li>Identify opportunities to extend campaigns into meaningful conversation</li> </ul> Serve as Mercury’s cultural radar <ul> <li>Monitor cultural discourse, internet behavior, and platform-native trends</li> <li>Track moments relevant to founders, operators, and builders</li> <li>Identify opportunities for Mercury to participate with relevance and credibility</li> <li>Advise leadership on real-time participation and reputational risk</li> </ul> Establish Mercury’s voice in the tech &amp; founder ecosystem <ul> <li>Maintain a deep understanding of the startup, venture, fintech, and AI landscape</li> <li>Track conversations and sentiment across hubs including San Francisco, New York City, Los Angeles, and Austin</li> <li>Engage in discussions with founders, operators, and investors</li> <li>Ensure Mercury’s voice resonates with ambitious builders</li> </ul> Lead CX–Social coordination <ul> <li>Partner with Customer Experience to create seamless social response workflows</li> <li>Monitor sentiment, questions, and friction surfaced via social channels</li> <li>Ensure insights inform product, CX, and messaging improvements</li> </ul> Provide governance and internal guidance <ul> <li>Act as the internal voice of reason for social participation</li> <li>Establish best practices for social engagement across teams</li> <li>Build playbooks for launches, announcements, and reactive moments</li> <li>Protect long-term brand equity while enabling timely participation</li> </ul> Measure what matters <ul> <li>Define success metrics beyond vanity engagement</li> <li>Track sentiment, relevance, and share of voice in founder conversations</li> <li>Continuously refine strategy based on performance and cultural shifts</li> </ul> What success looks like <ul> <li>Mercury is recognized as a credible, intelligent voice in founder and tech conversations</li> <li>Social participation feels intentional, not reactive</li> <li>Mercury contributes meaningfully to cultural and industry moments</li> <li>Social insights influence product, messaging, and campaigns</li> <li>Platform presence compounds trust and recognition over time</li> </ul> We think you’ll thrive in this role if you: <ul> <li>Have 5+ years managing social strategy for a brand with a strong point of view</li> <li>Understand how credibility is built on X and Reddit</li> <li>Are deeply fluent in startup, SaaS, fintech, and AI ecosystems</li> <li>Possess exceptional judgment and taste</li> <li>Know the difference between cultural relevance and trend chasing</li> <li>Can translate complex ideas into clear, platform-native communication</li> <li>Balance strategic thinking with hands-on execution</li> <li>Are comfortable advising leadership and pushing back when needed</li> <li>Stay calm and precise in fast-moving, real-time environments</li> </ul> This role is ideal for someone who: <ul> <li>Treats social as a strategic discipline, not a content treadmill</li> <li>Understands that credibility is built through consistency and restraint</li> <li>Believes cultural fluency comes from curiosity and participation</li> <li>Wants to help build a brand the internet respects</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. <h4>Our target new hire base salary ranges for this role are the following:</h4> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,700 - $130,100</li> <li>Canadian employees (any location): 121,500 - 136,700 CAD</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-RQ1 &nbsp;

Social Media Manager

<h3>“No one can whistle a symphony. It takes a whole orchestra to play it.” — H.E. Luccock</h3> <h3>Role Overview</h3> Mercury's Vendor Strategy team is hiring a Sr. Workforce Strategist to be the single accountable owner of workforce management (WFM) across Mercury's Banking Operations function — spanning ~250 BPO FTEs across multiple vendors and sites, as well as internal operational headcount. The Sr. Workforce Strategist will own the discipline end-to-end and translate modeled plans into realized utilization and cost avoidance on the floor. This is a high-autonomy, high-impact role with a direct line to leadership in Risk, Finance, and Vendor Strategy. It is a build role, not a maintenance role. <h3>About Our Team</h3> The Vendor Strategy function at Mercury manages risk outsourcing initiatives across two principal domains: company-wide Business Process Outsourcing (BPO) and Risk Platform SaaS (KYC, KYB, IDV, AML, etc…). We're growing the team to better manage our expanding vendor ecosystem, address rapidly evolving needs, and drive strategic value for Mercury. *Mercury is a fintech company, not an FDIC-insured bank. *Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h3>Key Responsibilities</h3> <ul> <li>Unified Workforce Ownership. Serve as the single accountable WFM owner across BPO partners and Banking Operations' internal headcount. Run forecasting, scheduling, intraday, and cross-site/cross-vendor balancing to hit utilization and SLA targets.</li> <li>Forecasting &amp; Capacity Planning. Build and maintain volume forecasts, headcount plans, and scenario models across channels (Onboarding, CS, Sales, Risk). Own shrinkage, occupancy, staffing windows, and long-range capacity scenarios.</li> <li>Routing &amp; Queue Configuration. Own multi-skill routing and queue configuration across vendors and tiers. Design pooling and cross-skilling strategies that let work shift dynamically with demand.</li> <li>Cross-Site &amp; Cross-Vendor Balancing. Prevent the pattern where one site misses SLA while another sits idle. Build the operating cadence and tooling to move work in real time.</li> <li>Finance Partnership. Partner directly with Strategic Finance so modeled capacity ties cleanly to the P&amp;L — closing the gap between planned and realized cost avoidance. Own the reconciliation.</li> <li>Performance Infrastructure. Build the dashboards, operating reviews, and accountability loops that make forecast accuracy, adherence, and occupancy legible to leadership and vendors alike.</li> <li>Tier Mix &amp; Vendor Strategy Input. Feed vendor comparability and unit-economics data into Vendor Strategy's decisions on Tier 1 / Tier 2 mix, site footprint, and contract terms.</li> </ul> <h3>Qualifications</h3> <ul> <li>8+ years of workforce management experience, including direct ownership of forecasting, scheduling, and intraday for contact center or operations teams at scale (300+ FTE).</li> <li>Demonstrated experience running WFM across multiple sites and multiple vendors/BPOs simultaneously.</li> <li>Strong command of WFM fundamentals: Erlang modeling, shrinkage and occupancy math, multi-skill routing, and intraday management.</li> <li>Track record of partnering with Finance to tie capacity models to budget and P&amp;L outcomes.</li> <li>Experience working across lines of business with different service profiles (e.g., transactional Risk work alongside conversational CS and Sales).</li> <li>Strong analytical skills; proficient in SQL and comfortable building models and dashboards from raw data.</li> <li>Proven ability to operate in ambiguity and stand up new operating rhythms without waiting for perfect tools or data.</li> </ul> <h3>Preferred Skills &amp; Experience</h3> <ul> <li>Hands-on experience with Assembled (strongly preferred), or comparable modern WFM platforms.</li> <li>Experience in fintech, banking, or regulated operations environments.</li> <li>Experience designing pooling and cross-skilling strategies in a multi-LOB contact center.</li> <li>Background that includes both internal operations WFM and external BPO oversight.</li> <li>Startup or high-growth environment experience; comfort building from a blank page.</li> <li>Program management experience working cross-functionally with Finance, Product, and Risk leadership.</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees: $200,700-$250,900</li> <li>Canadian employees (any location): CAD $189,700- $237,100&nbsp;</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-MZ1 &nbsp;

Senior Workforce Strategist

In 1986, Richard Hamming gave a lecture titled "You and Your Research," where he argued that the most impactful contributors aren't just skilled – they develop taste. They learn to recognize what matters, what scales, and what's worth building. Recruiting, at its best, is a similar exercise in judgment. It's about developing a point of view on talent: recognizing patterns, seeing beyond surface signals, and consistently raising the quality bar. At Mercury, that judgment compounds. Every PM we hire shapes the products that hundreds of thousands of companies rely on – which means recruiting here is not only filling roles, but it’s also influencing what we build and how well we build it. We're looking for a Senior Recruiter to drive Product Management hiring end-to-end: partnering closely with leaders, developing real fluency in what great product work looks like here, and translating that understanding into disciplined, high-quality hiring. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column, NA, Members FDIC. What you’ll do <ul> <li>Lead full-cycle recruiting for Product Management roles, flexing to support other searches across technical and platform functions as needed</li> <li>Partner closely with Product leaders to align on role scope, success profiles, and evaluation criteria - and be a consistent voice for quality throughout the process</li> <li>Develop deep domain fluency across the product areas you support, so your assessment is informed and your candidate conversations are genuinely compelling</li> <li>Own search strategy end-to-end: sourcing, pipeline development, and closing</li> <li>Use data and market signals to sharpen your approach and keep searches moving with momentum</li> <li>Deliver a candidate experience that's thoughtful and transparent from first touch to final decision</li> <li>Build inclusive pipelines and drive structured, consistent evaluation processes</li> </ul> Who you are <ul> <li>4+ years of full-cycle recruiting experience, with meaningful focus on Product Management hiring at high-growth technology companies</li> <li>Able to assess product thinking, systems orientation, and trajectory - not just pedigree</li> <li>Skilled at advising and influencing hiring managers, balancing urgency with quality without compromising either</li> <li>A clear, structured communicator who can turn ambiguous role needs into actionable hiring plans</li> <li>Organized and proactive, with a track record of running multiple searches simultaneously without losing momentum or quality</li> <li>Genuinely curious about products, systems, and what separates good work from great work</li> <li>And, ideally, a sense of humor</li> </ul> The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000</li> <li>Canadian employees (any location): CAD 125,100 - 156,400</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-MF1 &nbsp;

Senior Recruiter - Product

Mercury is building the financial stack for ambitious businesses. As we scale our *banking infrastructure — deepening partner bank relationships while building toward a de novo bank charter — the integrity of our financial data is foundational to everything we do. We’re hiring a Senior Financial Reconciliation Manager at a pivotal moment in Mercury’s evolution. This leader will own reconciliation end-to-end: scaling partner bank reconciliation operations today while architecting the future-state framework for Mercury as a chartered institution. You’ll lead a high-performing team, shape and optimize our BlackLine environment, and design the controls infrastructure that will underpin a regulated bank. You’ll serve as the subject matter expert across payment rails and partner relationships — and define what “best-in-class reconciliation” looks like at Mercury. This role is for someone who pairs deep accounting rigor with strong operational instincts, systems thinking, and a genuine passion for building teams and scalable processes from the ground up. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. You will: <ul> <li>Own reconciliation integrity across customer transactions spanning multiple payment rails and account types</li> <li>Architect and implement the reconciliation structure for Mercury's de novo bank charter</li> <li>Design and operationalize a robust reconciliation controls framework aligned with regulatory expectations</li> <li>Lead and mentor a team of reconciliation analysts</li> <li>Drive strategy and optimization within our BlackLine environment and reconciliation tooling</li> <li>Use data to identify systemic improvements, eliminate manual processes, and enable automation at scale</li> <li>Translate partner bank requests into clear internal execution plans</li> <li>Partner cross-functionally with Engineering, Product, Accounting, Risk, and Data Science to build scalable infrastructure</li> <li>Feel confident when using data and intuition to make decisions in a fast-paced, ambiguous environment, while demonstrating curiosity and a growth mindset</li> <li>Be fully autonomous and find joy in driving efficiency&nbsp;&nbsp;</li> </ul> You have: <ul> <li>8+ years of experience in reconciliation, with at least 3+ years in banking, fintech, or reconciliation tooling environments</li> <li>Experience optimizing data flows and automating manual reconciliation processes</li> <li>Strong knowledge of payment rails including Fedwire, ACH, and card settlement and the reconciliation workflows they create</li> <li>Demonstrated ability to build and implement control frameworks</li> <li>Comfort collaborating across technical and non-technical stakeholders, including engineers and external partners</li> <li>Proven people leadership experience, with a focus on coaching and developing teams</li> <li>A builder mindset — energized by creating structure where it doesn’t yet exist</li> <li>Systems thinking, operational rigor, and a bias toward action</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800 - 259,800</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - 233,800</li> <li>Canadian employees (any location): CAD 196,400 - 245,500</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-SN1 &nbsp;

Senior Financial Reconciliation Manager

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>At Reddit, machine learning sits at the heart of how millions of people discover, connect, and engage with the world’s largest collection of human conversations. From powering personalized recommendations and search to optimizing advertising systems and marketplace dynamics, our ML engineers tackle some of the most interesting and impactful problems in large-scale applied machine learning. We hire Machine Learning Engineers across both our Consumer and Ads organizations, giving you the opportunity to work on a wide range of high-impact problems across the Reddit ecosystem. We are looking for Machine Learning Engineers who are excited to build systems end-to-end, from research and modeling to production deployment, — and who want to help shape the future of discovery, relevance, and monetization at Reddit. If you love working on complex, real-world ML problems at massive scale, this role is for you. What You’ll Work On As a Machine Learning Engineer at Reddit, you will design and build production ML systems that power core experiences across the platform, including: <ul> <li>Personalized recommendations, search, and ranking systems that help users discover the most relevant content and communities</li> <li>Intelligent advertising systems including ranking, bidding, measurement, and optimization</li> <li>Content, Advertisers, and User understanding, from building foundational content/user representations to deriving insightful signals</li> <li>Large-scale machine learning pipelines, model serving infrastructure, and real-time decision systems</li> <li>Applied AI and LLM-driven experiences that improve relevance, discovery, and user engagement</li> </ul> You’ll work on high-impact systems that operate at internet scale and directly influence user experience, advertiser value, and business outcomes. What You’ll Do <ul> <li>Design, build, and deploy production-grade machine learning models and systems at scale</li> <li>Own the full ML lifecycle: from problem definition and feature engineering to training, evaluation, deployment, and monitoring</li> <li>Build scalable data and model pipelines with strong reliability, observability, and automated retraining</li> <li>Work with large-scale datasets to improve ranking, recommendations, search relevance, prediction, content/user understanding, and optimization systems.&nbsp;</li> <li>Partner cross-functionally with Product, Data Science, Infrastructure, and Engineering teams to translate complex problems into ML solutions</li> <li>Improve system performance across latency, throughput, and model quality metrics</li> <li>Research and apply state-of-the-art machine learning and AI techniques, including deep learning, graph &amp; transformers based, and LLM evaluation/alignment&nbsp;</li> <li>Contribute to technical strategy, architecture, and long-term ML roadmap</li> </ul> Basic Qualifications <ul> <li>3-5+ years of experience building, deploying, and operating machine learning systems in production</li> <li>Strong programming skills in Python, Java, Go, or similar languages, with solid software engineering fundamentals</li> <li>ML Fundamentals: a strong grasp of algorithms, from classic statistical learning (XGBoost, Random Forests, regressions) to DL architectures (Transformers, CNNs, GNNs)</li> <li>Hands-on experience with modern ML frameworks (e.g., PyTorch, TensorFlow)</li> <li>Experience designing scalable ML pipelines, data processing systems, and model serving infrastructure</li> <li>Ability to work cross-functionally and translate ambiguous product or business problems into technical solutions</li> <li>Experience improving measurable metrics through applied machine learning</li> </ul> Preferred Qualifications <ul> <li>Experience with recommender systems, search/ranking systems, advertising/auction systems, large-scale representation learning, or multimodal embedding systems</li> <li>Familiarity with distributed systems and large-scale data processing (Spark, Kafka, Ray, Airflow, BigQuery, Redis, etc.)</li> <li>Experience working with real-time systems and low-latency production environments</li> <li>Background in feature engineering, model optimization, and production monitoring</li> <li>Experience with LLM/Gen AI techniques, including but not limited to LLM evaluation, alignment, fine-tuning, knowledge distillation, RAG/agentic systems and productionizing LLM-powered products at scale</li> <li>Advanced degree in Computer Science, Machine Learning, or related quantitative field</li> </ul> Potential Teams <ul> <li>Ads Measurement Modeling&nbsp;</li> <li>Ads Targeting and Retrieval</li> <li>Advertiser Optimization</li> <li>Ads Marketplace Quality</li> <li>Ads Creative Effectiveness</li> <li>Ads Foundational Representations</li> <li>Ads Content Understanding</li> <li>Ads Ranking</li> <li>Feed Relevance</li> <li>Search and Answers Relevance</li> <li>ML Understanding</li> <li>Notifications Relevance</li> </ul> Benefits <ul> <li>Comprehensive Healthcare Benefits and Income Replacement Programs</li> <li>401k with Employer Match</li> <li>Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li>Family Planning Support</li> <li>Gender-Affirming Care</li> <li>Mental Health &amp; Coaching Benefits</li> <li>Flexible Vacation &amp; Paid Volunteer Time Off</li> <li>Generous Paid Parental Leave&nbsp;</li> </ul> <div id="te-floating-button-container"></div> <div id="te-floating-button-container"></div><div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Machine Learning Engineer

Developer Advocates at Datadog are engineers who share their expertise with practitioners across the community - customers and non-customers alike. As an Engineering Manager I on the Advocacy team, you will be a key people and technical leader. You'll manage a small team of Developer Advocates focused on Application Development and Performance, driving value in developer communities while championing modern software development practices &nbsp; What You’ll Do:&nbsp; <ul> <li>Lead a team of Developer Advocates, guiding their work priorities, identifying new career opportunities, and fostering a positive, high-performance culture</li> <li>Contribute to defining the team’s OKRs (objectives and key results) and team strategy, driving the execution of these</li> <li>Ensure your team consistently ships high-quality output, removing technical and procedural roadblocks to help them do their best work</li> </ul> <ul> <li>Strike a balance between management and hands-on delivery, contributing high-quality technical content (e.g., videos, talks) as needed to support the team, represent Datadog, and stay in touch with the work</li> <li>Work across various internal teams, including Product, Engineering, and Marketing to ensure they are supported across the growing number of Advocacy initiatives and help prioritize requests</li> </ul> &nbsp; Who You Are:&nbsp; <ul> <li>You are a former software developer, SRE, or other technical practitioner with strong technical judgment and experience building or maintaining production systems</li> <li>You have 2-5 years experience managing a small team, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans</li> <li>An experienced and respected developer advocate, skilled at reaching software developers across multiple channels, such as written content, conference talks, leading workshops, live streaming or recording videos, contributing to open source, and participating in community events</li> <li>You are comfortable with at least 2 programming languages (eg Python, Go, Node.js, bash) and are familiar with modern infrastructure such as IaaS cloud services and containers</li> </ul> &nbsp; Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.&nbsp; &nbsp; Benefits and Growth:&nbsp; <ul> <li>New hire stock equity (RSUs) and employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing</li> <li>Intradepartmental mentor and buddy program for in-house networking</li> <li>An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)</li> <li>Access to Inclusion Talks, our Internal panel discussions</li> <li>Free, global mental health benefits for employees and dependents age 6+</li> <li>Competitive global benefits</li> </ul> Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote<div class="content-conclusion"><hr> About Datadog:&nbsp; Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a> <hr> Equal Opportunity at Datadog: Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference.&nbsp; Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications.&nbsp; Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s&nbsp;<a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</div>

Manager I, Developer Advocacy

Our Enterprise Sales Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.&nbsp; What You’ll Do: <ul> <li>Prospect into large Fortune 1000 companies while running an efficient sales process</li> <li>Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts</li> <li>Develop a deep comprehension of customer's business</li> <li>Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI</li> <li>Handle existing customer expectations while expanding reach and depth into assigned territory</li> <li>Demonstrate resourcefulness when faced with challenges that defy easy solution</li> <li>Have intuitive sense of necessary steps to close business and gain customer validation</li> <li>Identify robust set of business drivers behind all opportunities</li> <li>Ensure high forecasting accuracy and consistency</li> </ul> Who You Are:&nbsp; <ul> <li>Someone with 3+ years closing experience (mix of field selling within mid-market or enterprise)</li> <li>Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+</li> <li>Able to demonstrate methodology to prospect and build pipeline on your own</li> <li>Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)</li> <li>Experienced in selling into large Fortune 1000 companies with the ability to win new logos</li> <li>Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.</li> </ul> Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth:&nbsp; <ul> <li>High income earning opportunities based on self performance</li> <li>New hire stock equity (RSU) and employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing&nbsp;</li> <li>Sales training in MEDDIC and Command of the Message&nbsp;</li> <li>Intra-departmental mentor and buddy program for in-house networking&nbsp;</li> <li>An inclusive company culture, opportunity to join our Community Guilds</li> <li>Generous and competitive medical benefits package</li> <li>Retirement savings match</li> <li>Pet adoption and insurance program</li> </ul> Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote<div class="content-conclusion"><hr> About Datadog:&nbsp; Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a> <hr> Equal Opportunity at Datadog: Datadog is proud to offer <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">equal employment opportunity</a> to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our <a href="https://www.datadoghq.com/legal/candidate-legal-notices/" target="_blank">Candidate Legal Notices</a> for your reference.&nbsp; Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete <a href="https://docs.google.com/forms/d/e/1FAIpQLSeoJeduEZ2NdZF_65uZmWUrCM-zee7yADXX1s6Xr9zAGq8iKA/viewform" target="_blank">this form</a>. This form is for accommodation requests only and cannot be used to inquire about the status of applications.&nbsp; Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s&nbsp;<a class="c-link" href="https://www.datadoghq.com/legal/applicant-candidate-privacy/" target="_blank" data-stringify-link="https://www.datadoghq.com/legal/applicant-candidate-privacy/" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice</a>. For information on our AI policy, please visit <a href="https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/" target="_blank">Interviewing at Datadog AI Guidelines</a>.</div>

Enterprise Sales Executive

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div> <h2>Overview</h2> Instacart’s Caper team is building the next generation of in-store retail technology—from smart carts to connected checkout experiences—powered by Android at the edge. We partner closely with hardware, firmware, payments, security, and cloud teams to deliver reliable, low-latency, and secure experiences that delight retailers, shoppers, and store associates. We’re hiring an Android Engineer to join the Caper Android Platform team. This is not a typical “app” role—you’ll be the technical authority across network reliability (including MQTT and connectivity management), payment terminal integrations, sensor processing, application architecture, and Android platform modernization. You’ll operate at platform depth while influencing product experiences at scale. You’ll help keep our in-store systems running with 99.9% uptime, shepherd cross-team initiatives from design to rollout, and mentor senior engineers across a broader org of Android developers. If you thrive in a fast-paced environment, enjoy working close to hardware, and love solving complex systems problems, this role is for you. This role is remote across the United States and Canada. <h2>About the Job</h2> <ul> <li>Own reliability and performance for the Android platform that powers Caper devices, setting standards and practices that drive 99.9%+ in-store uptime.</li> <li>Design and harden connectivity layers, including MQTT-based messaging, Wi‑Fi/Bluetooth management, offline-first sync, and intelligent backoff/retry strategies.</li> <li>Integrate and secure payment terminal workflows (e.g., EMV/contactless), partnering with vendors and internal security to deliver resilient, compliant transactions.</li> <li>Build and optimize real-time data pipelines for sensors and peripherals (e.g., barcode, weight, camera, RFID), ensuring low-latency processing and fault tolerance.</li> <li>Modernize Android architecture and tooling (Kotlin, Jetpack, multi-module, DI, testing, CI/CD), guiding migrations and establishing reusable platform libraries and SDKs.</li> <li>Lead cross-team technical initiatives end-to-end—from RFCs and design reviews to staged rollouts and incident response—while mentoring senior engineers and raising the engineering bar.</li> </ul> &nbsp; <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>8+ years of professional Android development experience using Kotlin, including Coroutines/Flows and Jetpack, with a track record of shipping and operating production systems or embedded Android products.</li> <li>Hands-on expertise with edge-device networking and reliability, including MQTT or similar pub/sub, connectivity management (Wi‑Fi/Bluetooth), offline-first data sync, and production observability (crash/ANR monitoring, logging, metrics).</li> <li>Proven experience integrating hardware peripherals on Android—such as payment terminals (EMV/contactless), barcode/RFID/sensors—and applying secure communication and device security fundamentals.</li> <li>Demonstrated ability to drive cross-team technical initiatives and mentor other engineers; skilled at breaking down complex platform problems, leading design reviews, and running effective incident postmortems.</li> <li>Proficiency with modern Android architecture and tooling (multi-module design, dependency injection with Dagger/Hilt, Gradle and CI/CD, performance profiling); Bachelor’s degree in Computer Science or related field, or equivalent practical experience.</li> </ul> &nbsp; <h2>Preferred Qualifications</h2> <ul> <li>Experience with AOSP internals, system services, HALs, or NDK for performance-critical components.</li> <li>Payments domain expertise (terminal SDKs, kernel certifications, PCI DSS, P2PE) and familiarity with secure key management on Android.</li> <li>Background in sensor fusion or real-time stream processing on Android; exposure to computer vision or on-device ML for edge scenarios.</li> <li>Experience managing large fleets of managed Android devices (EMM/MDM), OTA updates, feature flags, staged rollouts, and canary strategies.</li> <li>Success operating in mission-critical retail, point-of-sale, or similarly high-availability environments, including participation in on-call rotations.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$229,000&mdash;$241,500 CAD</div></div></div>

Staff Android Engineer, Caper

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>&nbsp;</h2> <h2>Overview</h2> We are seeking an experienced Technical Project Manager to support the People Team by leading complex, cross-functional initiatives that span multiple People functions and enterprise systems. In this role, you will partner closely with teams across People (including HRBPs, Total Rewards, Talent Acquisition, People Operations, and People Technology), as well as Finance, Legal, IT, and other stakeholders, to plan and execute initiatives that are critical to Instacart’s growth and operational effectiveness. This role is ideal for someone who enjoys working at the intersection of people, process, and technology—bringing structure to ambiguous work, aligning diverse stakeholders, and ensuring initiatives are delivered thoughtfully and sustainably. The People Team at Instacart builds the talent, culture, and capabilities that enable the business to scale. Our work impacts every employee, from hire to exit, and requires close collaboration across functions to ensure clarity, consistency, and a strong employee experience. As our organization grows, cross-functional People initiatives increasingly require dedicated project leadership to ensure alignment, accountability, and successful execution. As a Technical Project Manager on the People Team, you will lead end-to-end planning and execution for cross-functional People initiatives that involve multiple teams, systems, and stakeholders. These initiatives may vary in scope and focus over time and can include changes to People programs, operating models, processes, or supporting technologies. A simple principle guides this role’s engagement: if an initiative affects multiple People teams and requires coordinated planning, execution, and change management, it qualifies for TPM support. The TPM does not replace functional ownership, but instead partners with subject-matter experts to bring structure, sequencing, and delivery discipline to complex work. &nbsp; <h2>About the Job</h2> <ul> <li>Partner with People teams and cross-functional stakeholders to lead end-to-end project management for complex initiatives that span functions, systems, and processes.</li> <li>Drive discovery and planning to clarify scope, goals, success metrics, dependencies, risks, and timelines.</li> <li>Develop and manage project plans, roadmaps, and deliverables to ensure high-quality outcomes.</li> <li>Facilitate collaboration and alignment across stakeholders with differing priorities and perspectives.</li> <li>Support change management efforts, including stakeholder communication, enablement, and adoption planning.</li> <li>Identify and proactively address risks, tradeoffs, and roadblocks to keep initiatives moving forward.</li> <li>Ensure clear documentation of project decisions, plans, and learnings to support transparency and reuse.</li> <li>Encourage collaboration, shared ownership, and continuous improvement across the People organization. </li> </ul> <h2>About You</h2> Minimum Qualifications <ul> <li>5+ years of experience leading technical or cross-functional projects in enterprise or internal-facing environments.</li> <li>Proven ability to manage complex initiatives involving multiple teams and stakeholders.</li> <li>Strong project management skills, including planning, execution, risk management, and communication.</li> <li>Experience partnering with business or operational teams (e.g., HR, Finance, IT, Operations).</li> <li>Comfort operating in ambiguity and adapting to evolving priorities.</li> </ul> Preferred Qualifications <ul> <li>Experience supporting People, HR, or internal business functions.</li> <li>Familiarity with enterprise systems, workflows, and integrations.</li> <li>Experience with change management and driving adoption of new processes or tools.</li> <li>Strong documentation and organizational skills (e.g., Jira, Confluence, or similar tools).</li> <li>Collaborative mindset with the ability to build trust and alignment across teams.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$114,000&mdash;$120,500 CAD</div></div></div>

Senior Technical Project Manager

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>&nbsp; Overview&nbsp; The Senior Strategy &amp; Planning Manager is a pivotal role responsible for driving the go-to-market strategy for Carrot Ads, Instacart’s retail media technology powering omni-channel advertising solutions to include on-site and in-store advertising for retailers’ 1P properties. The role will shape product direction, define value propositions, support pricing and packaging, lead commercialization efforts, and identify opportunities to expand inventory, revenue, and retailer engagement. This position requires a strong strategic mindset, deep expertise in the retail media ecosystem, spanning on-site and in-store channels, and experience bringing complex omni-channel ad tech solutions to market. The Senior Strategy &amp; Planning Manager will play a critical role in positioning Carrot Ads as a best-in-class retail media technology platform across both digital and physical retail environments. You will be part of the Retail Strategy and Planning team, a dynamic group focused on crafting strategic paths that uphold Instacart's commitment to excellence and innovation for retailers. This team is integral to our growth, collaborating across functions to unlock the full potential of our products and help our partners succeed. Together, we drive initiatives that not only make an impact today but also lay the groundwork for tomorrow's successes. &nbsp; About the Job <ul> <li>Develop strategic plans that enable retailers to scale their retail media solutions through on-site and in-store formats such as digital screens, smart cart displays, and other emerging solutions.</li> <li>Lead program management for these omni-channel retail media initiatives, including pipeline development, forecasting, performance reporting, and communication to senior leadership.</li> <li>Partner cross-functionally with product, business development, ads, operations, and other cross-functional teams to guide the successful implementation and expansion of retail media capabilities across retailer environments.</li> <li>Analyze performance data to uncover insights, optimize campaign outcomes, and build scalable growth strategies that maximize value for retailers and advertisers.</li> <li>Stay ahead of&nbsp; industry trends across on-site retail media, in-store media networks, and retail technology to ensure Instacart’s solutions remain innovative, competitive, and best-in-class.</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>7-10 years of experience working with omni-channel retail media technology&nbsp;</li> <li>Bachelor’s degree in Business, Marketing, or a related field</li> <li>Excellent communication skills, enabling effective collaboration with various stakeholders</li> <li>Demonstrates adaptability while building new programs, initiatives and processes</li> <li>Detail-oriented with a proactive approach to problem-solving</li> <li>Strong analytical skills with the ability to track and interpret data</li> </ul> Preferred Qualifications <ul> <li>Experience in a tech or strategy role with emphasis on retail media solutions working across on-site and in-store advertising</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$153,000&mdash;$161,500 CAD</div></div></div>

Senior Strategy & Planning Manager

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview This is a general posting for multiple Senior Data Science roles open across our 4-sided marketplace. Roles are open at both the L5 (Senior Data Scientist I) and L6 (Senior Data Scientist II) levels. You’ll get the chance to learn about the different problems the Data Science team solves as you go through the process. Towards the end of your process, we’ll do a team-matching exercise to determine which of the open roles/teams you’ll join. At the bottom of this posting, you’ll find a breakdown of the currently open roles. &nbsp; About the Job <ul> <li>Own analytical frameworks that guide the product roadmap.</li> <li>Design rigorous experiments and interpret results to draw detailed and actionable conclusions.</li> <li>Develop statistical models to extract trends, measure results, and predict future performance of our products.</li> <li>Build simulations to project the impact of various product and policy interventions.</li> <li>Enable objective decision-making across the company by democratizing data through dashboards and other analytical tools.</li> <li>Use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory, etc., to shape the future of Instacart.</li> <li>Present findings in a compelling way to influence Instacart’s leadership.</li> </ul> &nbsp; About You Minimum Qualifications <ul> <li>5+ years of experience working in a quantitative role at a product company or a research organization.</li> <li>Ability to run rigorous experiments and generate scientifically sound recommendations.</li> <li>Ability to write complex, efficient, and eloquent SQL queries to extract data.</li> <li>Ability to write efficient and eloquent code in Python or R.</li> <li>A desire to build and improve consumer software products.</li> <li>Ability to translate business needs into analytical frameworks.</li> <li>Eagerness to learn, flexibility to pivot when needed, savviness to navigate a dynamic environment, and a growth mindset to build a successful team and company.</li> </ul> &nbsp; Preferred Qualifications <ul> <li>Awareness of business trade-offs when working on a multi-sided marketplace.</li> <li>Confidence in collaborating with and influencing cross-functional stakeholders (e.g., Product, Engineering) at a senior level.</li> <li>MS/PhD in Statistics, Economics, Applied Mathematics, or a related field.</li> </ul> &nbsp; Currently Opened Roles Ads Auctions | Sr. Data Scientist I (L5) The Ads Auctions team is responsible for innovating and enhancing auction mechanisms to create a competitive and transparent marketplace that benefits both advertisers and consumers. In this role, you’ll own analytical frameworks and simulations that shape the evolution of our CPC pricing, bid optimization, and auction selection processes—running rigorous experiments to evaluate mechanism changes such as bid shading and dynamic pricing. You’ll partner closely with Engineering, ML, and Product to translate business needs into well-specified model requirements, and apply expertise in auction theory, mechanism design, and econometrics to ensure our systems are fair, efficient, and aligned with marketplace goals. AI for Analytics | Sr. Data Scientist II (L6) Instacart is developing AI-powered systems to accelerate analytical work and enable self-serve analytics at scale, with a goal of 2x-ing the number of features launched by end of 2026. As a Senior Data Scientist II, you’ll own product strategy and AI expertise—identifying high-impact opportunity areas and deploying AI and ML systems in production settings. This is a senior cross-functional leadership role: you’ll shape the product roadmap, ruthlessly prioritize across competing stakeholders, and set the analytical direction for how Instacart’s data experts and AI systems work together. Order Experiences (Search) | Sr. Data Scientist I (L5) The Order Experiences (Search) team is focused on making it fast and effortless for customers to find the right items and complete their order with confidence. As a Senior Data Scientist, you’ll own the analytics and experimentation strategy that powers how we interpret customer intent and surface the most relevant results—driving search conversion, order rate, and GTV. You’ll partner closely with Product, Engineering, and ML to shape the roadmap for search relevance and ranking quality, running experiments across retrieval, ranking, and search UX while connecting offline model evaluation to real-world business outcomes. Ecosystems | Sr. Data Scientist II (L6) The Ecosystems team tackles some of Instacart’s most strategic macro-level analytical challenges, including quantifying the impact of economic trends, competitive dynamics, and seasonality on core business metrics. As a Senior Data Scientist II, you’ll own time-series forecasting for key business outcomes, develop measurement frameworks for evaluating competing growth initiatives, and build AI tooling to scale analytics workflows across the team. This role also carries a technical leadership dimension—you’ll set the methodological bar, mentor peers, and review analyses to drive rigor across the organization. Delivery | Sr. Data Scientist II (L6) The Delivery team is dedicated to ensuring customers receive their complete orders seamlessly, spanning the full flow from capturing customer information to coordinating the shopper experience. As a Senior Data Scientist II, you’ll identify strategic opportunities to enhance the delivery experience, design and execute rigorous experiments to evaluate new product features, and leverage geospatial data and advanced analytical techniques to optimize logistics. You’ll also proactively identify high-risk delivery scenarios and develop solutions to the underlying systemic issues that drive them. Marketing | Sr. Data Scientist I (L5) The Marketing Data Science team is responsible for measurement and optimization across Instacart’s paid digital channels, including search, shopping, display, social, and video. As a Senior Data Scientist, you’ll build and maintain sophisticated attribution models—including multi-touch and incrementality-based approaches—and develop scalable data pipelines to turn raw marketing data into clean, analysis-ready datasets. You’ll apply causal inference methods such as geo holdouts and difference-in-differences to evaluate campaign effectiveness, partnering closely with marketing, data engineering, and business teams to define measurement frameworks and drive data-informed decisions. You'll also model user lifetime value (LTV) across acquisition cohorts, quantifying how marketing spend and channel mix influence long-term retention and monetization to inform budget allocation and growth strategy #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$161,000&mdash;$202,500 CAD</div></div></div>

Senior Data Scientist (I & II)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview We are looking for an Associate HR Business Partner to support specific pillars within our HR Business Partner function. The Associate HR Business Partner will directly handle, advise and coach on employee relations and compensation matters, as well as work with the broader People Operations team to develop and drive initiatives and overall process improvements. This role is critical to enable our business growth and further our mission of creating a world where everyone has access to the food they love and more time to enjoy it together.&nbsp; About the Job <ul> <li>Advise and provide coaching to first-time managers on employee relations, systems implementation, compensation, performance management, HR policies and other related topics</li> <li>Partner with your function’s HR Business Partner(s) on larger projects and org changes</li> <li>Identify and recommend continuous improvements to HR programs and processes to drive efficiencies and enhance the employee experience</li> <li>Manage all new hire onboarding logistics for client groups</li> <li>Conduct exit interviews and support administration of employee offboarding</li> <li>Stay up to date on state HR laws and practices (payroll, benefits, compliance, terminations, leave of absences, etc.)&nbsp;</li> <li>Manage employee relations and respond to all questions regarding benefits, systems, performance, company programs and policies&nbsp;</li> </ul> &nbsp; About You&nbsp; Minimum Qualifications <ul> <li>Five (5) years of HR experience in fast growing organizations</li> <li>Knowledge of HR federal &amp; state laws and regulations</li> <li>Ability to handle multiple priorities and navigate in a rapidly-changing environment</li> <li>Strong attention to detail and organization</li> <li>Strong communicator with demonstrated experience influencing and collaborating cross-functionally</li> <li>Experience with being the face of HR, representing policies and practices to managers and employees across the organization</li> <li>Proficient with Google Suite and Microsoft Office</li> <li>BA/BS degree or equivalent experience</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$104,000&mdash;$109,500 CAD</div></div></div>

Associate HR Business Partner

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div><div>The Top of Funnel team is responsible for capturing organic user interest through SEO and optimizing the logged-out web experience to convert curious visitors into Coinbase users. We serve over 5 million pageviews per month across critical logged-out surfaces including Asset Detail Pages, How-to-Buy pages, Converter pages, and marketing landing pages. We are seeking a Staff Software Engineer with deep frontend expertise and strong backend capabilities to lead technical strategy across our logged-out web platform. You will architect and build performant, SEO-optimized web experiences, define the future of our marketing attribution and user tracking, and ensure our Marketing Server infrastructure delivers reliable, scalable SSR at the edge. This role requires someone who can work across the full stack — from React/Next.js frontend to Node.js/Go backend services — while driving technical leadership and mentoring engineers across the team. As Coinbase expands into the Everything Exchange — spanning equities, derivatives, prediction markets, and DEX assets — our team is building the scalable programmatic systems that generate millions of SEO-optimized pages and the self-serve marketing tools that reduce engineering dependency. You'll be at the center of this effort, shaping the technical strategy that powers how the world discovers Coinbase. What you'll be doing:</div> <ul> <li>Drive rapid experimentation by leveraging best practices and tooling to create a repeatable, simple framework for quick logged-out experimentation</li> <li>Build and optimize programmatic SEO pages that scale across millions of assets (crypto, equities, derivatives, prediction markets)</li> <li>Optimize logged-out web experiences for SEO, web performance, and user conversion</li> <li>Architect multi-product logged-out experiences to support Coinbase's asset expansion</li> <li>Scale marketing and user tracking to enable marketing teams to effectively manage and optimize campaigns across multiple user segments and channels</li> <li>Improve marketing attribution, measurement, and data quality across ad platforms</li> <li>Provide technical leadership across the team and work closely with management and stakeholders to define strategic roadmaps</li> <li>Mentor and coach engineers across the team on design techniques, coding standards, and growth engineering best practices</li> <li>Identify and drive technical debt reduction and performance improvements across the logged-out platform</li> </ul> <div>What we look for in you:</div> <ul> <li>Frontend Expertise: Deep experience with React, TypeScript, and modern web frameworks (Next.js or similar)</li> <li>Full Stack Capability: Proficiency with backend languages and patterns, GraphQL/API design</li> <li>Web Performance: Expert understanding of Core Web Vitals, SSR optimization, caching strategies (CDN, edge), and mobile-first development</li> <li>Experimentation Mindset: Track record of running rapid A/B tests and data-driven experimentation; comfortable with hypothesis-driven development</li> <li>Impact-Driven: Motivated by outcomes over outputs. Identifies and pursues high-impact opportunities, backed by data</li> <li>High Agency: Takes accountability and actively seeks out opportunities to deliver results. Understands how their work drives meaningful impact to the growth of Coinbase</li> <li>High Velocity: Preferred mode of operation is fast. Knows how to balance velocity and quality. Invests in tools, systems, and processes to increase velocity</li> <li>8+ years of experience in software engineering</li> <li>Experience architecting and developing solutions to ambiguous problems with significant impact</li> <li>Passionate about building an open financial system that brings the world together</li> </ul> <div>Nice to haves:</div> <ul> <li>Experience with marketing technology, attribution systems, or ad platform integrations (Google Ads API, Meta CAPI, TikTok Events API)</li> <li>Background in Growth engineering (SEO, experimentation, A/B testing frameworks, acquisition funnels)</li> <li>Experience with event-driven architectures and Kafka</li> <li>Familiarity with data pipelines, MongoDB, Snowflake, and Airflow</li> <li>Experience with Go or Node.js backend services</li> <li>You have experience launching new products from 0 to 1</li> </ul> Job #: P75759&nbsp; <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$218,025&mdash;$256,500 USD</div></div><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$217,900&mdash;$217,900 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews

Staff Software Engineer

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>The SOX Business Controls Leader is responsible for designing, leading, and continuously enhancing the company's SOX business process control environment across all in‑scope entities and processes. This role acts as the enterprise owner for SOX business process controls, partnering closely with Finance, Accounting, Operations, Product, Engineering, Risk, and Internal Audit to ensure a robust, efficient, and scalable control framework that supports a high‑growth, highly regulated environment. What you’ll be doing (ie. job duties):&nbsp; <ul> <li>Own the SOX Business Controls Framework</li> <li>Define and maintain the enterprise SOX business process control framework, including scoping, risk assessment, control design standards, and documentation requirements.</li> <li>Ensure alignment of the SOX program with evolving business activities, new products, system changes, and external regulatory expectations.</li> <li>Lead End‑to‑End SOX Program for Business Processes.</li> <li>Oversee annual SOX risk assessment, scoping, and materiality determinations for business processes.</li> <li>Lead the design and implementation of key and non‑key business controls, including manual, automated, and IT‑dependent controls.</li> <li>Drive timely remediation of control deficiencies, including the design and implementation of sustainable corrective actions.</li> <li>Partner Across Finance, Operations, and Technology</li> <li>Collaborate with Controllership, FP&amp;A, Tax, Treasury, Operations, Compliance, Legal, and Engineering to embed effective controls into end‑to‑end processes (order‑to‑cash, procure‑to‑pay, record‑to‑report, revenue, digital asset flows, etc.).</li> <li>Influence product and system design to "build in" controls and auditability from the outset, minimizing manual workarounds.</li> <li>Coordinate with Internal and External Auditors - Serve as the primary business controls liaison with Internal Audit and external auditors for SOX business process testing, walkthroughs, and evidence requests. Align on testing strategies, reliance on management testing, and expectations for control operation and documentation.</li> <li>Drive Continuous Improvement and Automation - Identify opportunities to streamline, standardize, and automate controls, reducing operational friction while maintaining control effectiveness. Champion data‑driven monitoring and analytics to enhance control precision and early‑issue detection.</li> <li>Leadership, Governance, and Communication - Provide regular updates on SOX status, key risks, and remediation progress to senior leadership (e.g., CAO, CFO, Audit Committee support). Establish governance forums and routines for control owners and process owners, including training, playbooks, and guidance. Build, lead, and develop a high‑performing SOX business controls team (and/or influence a matrixed virtual team across the organization).</li> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> What we look for in you (ie. job requirements):&nbsp; <ul> <li>13+ years of progressive experience in SOX, internal controls, internal audit, or risk management, with significant exposure to public company environments.</li> <li>Strong technical understanding of SOX 404, PCAOB standards, COSO framework, and best practices for business process control design and testing.</li> <li>Demonstrated experience leading large‑scale SOX or controls programs and managing complex cross‑functional initiatives.</li> <li>Proven ability to work effectively with senior leaders (CFO, CAO, Controller, Head of Internal Audit, business and product leaders) and to influence without direct authority.</li> <li>Deep experience with core finance and operational processes (e.g., revenue recognition, financial reporting, procurement, disbursements, payroll, digital asset movement and safeguarding, etc.).</li> <li>Excellent communication skills, with the ability to translate complex control concepts into clear, actionable guidance for non‑experts.</li> <li>Professional certification such as CPA, CA, CIA, CISA, or CRMA.</li> <li>Experience in high‑growth, technology‑driven or financial services / crypto / fintech companies.</li> <li>Familiarity with ERP systems and subledgers, workflow tools, and control automation technologies (e.g., RPA, data analytics, continuous control monitoring).</li> <li>Experience managing or implementing SOX in multi‑jurisdictional or multi‑entity global environments.</li> <li>Leadership Competencies</li> <ul> <li>Strategic mindset: Ability to design a long‑term SOX and controls roadmap that scales with the business.</li> <li>Operational excellence: Drives disciplined execution, clear accountability, and measurable outcomes.</li> <li>Change leadership: Comfortable operating in ambiguity, leading change, and building new capabilities.</li> <li>Talent builder: Attracts, develops, and retains high‑performing controls and risk talent.</li> </ul> <li>AI Requirements: Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> Position ID: (P76709) <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$216,300&mdash;$216,300 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice ou

Head of SOX and Internal Controls

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>Coinbase is looking for a highly motivated Accounting Manager/Senior Accounting Manager to join our Global GL Operations Accounting team and play a key role in our continued growth and achievement of operational excellence. The Senior Accounting Manager, GL Operations must possess strong accounting, operational and managerial expertise, an ability to communicate and work with various teams inside of Finance (such as Tax, FP&amp;A, Financial Reporting, Payroll and Accounts Payable), and a desire to make a meaningful impact on a dynamic, high-growth technology company. What you’ll be doing (ie. job duties):&nbsp; <ul> <li>Oversee month-end and quarter-end close processes, including journal entries, reconciliations, and variance analysis for global accounting processes, including Operating Expenses, Capitalized Software, and Operating Cash</li> <li>Lead cross-functional collaboration with FP&amp;A, Tax, Treasury, and Source-To-Pay teams to ensure proper accounting&nbsp; and financial reporting.</li> <li>Support in financial statement preparation and review for the global consolidated audit and&nbsp; international subsidiary statutory financial statements.&nbsp;&nbsp;</li> <li>Manage and review work deliverables of junior accounting team members, fostering professional development</li> <li>Identify and implement improvements to accounting systems, processes, and controls, to ensure accounting and reporting accuracy and efficiencies.&nbsp;</li> <li>Lead or participate in critical financial infrastructure projects (e.g., vendor transitions, system integration, automation).</li> <li>Maintain compliance with internal controls, policies and procedures.</li> <li>Maintain up-to-date process documentation and procedures for all tasks.</li> <li>Support ad hoc financial information requests and analyses and other special projects as assigned.</li> <li>Maintain international subsidiaries’ parallel books of accounts in line with local country GAAP and maintain appropriate reconciliations and valid support for all adjustments. Support monthly management reporting&nbsp; and analytical review thereof.&nbsp;</li> </ul> What we look for in you (ie. job requirements):&nbsp; <ul> <li>CPA or equivalent required.</li> <li>13+ years’ experience ideally from a Big 4/Professional Services firm or a publicly-traded fintech/SaaS company</li> <li>Minimum 4+ years of direct team management/leadership experience.</li> <li>Ability to work collaboratively with a broad range of business functions, with an emphasis on senior management and a track record of performing in a management role. Project management experience is essential.</li> <li>Expert knowledge of US GAAP and SOX.</li> <li>Experience in leading accounting month-end book close process.</li> <li>Proven ability to work well in a dynamic environment and be able to recommend and implement process improvements, work autonomously and handle multiple tasks simultaneously.</li> <li>Strong communication skills, both written and verbal.</li> <li>Strong work ethic and ability to work and collaborate with large teams and also ability to collaborate with cross functional teams.</li> <li>Proficiency with large ERP systems (e.g., NetSuite, SAP, Oracle) and advanced Excel skills. Experience with data visualization tools is a plus.</li> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> Nice to haves: <ul> <li>Experience working in Netsuite, FloQast and Google SuiteExperience working in a SOX control environment.</li> <li>Basic knowledge of digital assets and the crypto economy, or a desire to learn</li> <li>Basic SQL knowledge and experience with reporting/analytics tools (Snowflake, Looker, etc.).</li> <li>Experience in working at bank, fin-tech, financial regulatory agency and/or professional service firm serving financial institution clients.</li> </ul> Requirements:&nbsp; <ul> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> Job #: P75213 #LI-Remote <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).</div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range">$212,200&mdash;$212,200 CAD</div></div></div><div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp; For select roles, Coinbase is also piloting

Assistant Controller, Global GL Operations

<h2>Who we are</h2> <h3>About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3>About the team</h3> Stripe’s People Systems Team sits at the intersection of technology and human experience. We are internal consultants who turn ambiguity into scale. Part of the People Solutions org, we partner with Corporate Technology, Finance, the wider People team including Talent and Total Rewards to build a world-class employee experience. We are a "strategy-first, quality- execution-always" team that values technical rigor, nimble problem-solving, and a deep empathy for the Stripes we serve. <h2>What you’ll do</h2> As a Senior People Systems Analyst, you will be a technical anchor for our Workday ecosystem. This role isn't just about maintenance; it’s about architecting the future of our People data. You will own the technical health of our HCM, Compensation and Prism environments, balancing critical KLTO (Keep Lights On) operations with high-impact strategic projects. Beyond core Workday, you will act as a bridge to our broader tech stack, supporting and optimizing HRIS tools built on top of Workday to ensure a seamless data flow and a unified user experience. You will play a pivotal role during high-pressure cycles like Annual Total Rewards (ATR), acting as a bridge between complex technical requirements and the urgent needs of our Compensation stakeholders. <h3>Responsibilities</h3> <ul> <li>Architect &amp; Execute:&nbsp;Lead the technical configuration for annual cycles (ATR/Comp Planning), driving technical requirements, implementation, testing, and deployment to ensure a frictionless user experience.</li> <li>High-Pressure Stakeholder Management: Serve as the primary technical partner for the Compensation team. You will navigate high-stakes environments with composure, translating urgent business needs into scalable Workday solutions.</li> <li>Collaborative Escalation: Actively contribute to our supportive team culture by sharing knowledge and assisting peers. You must demonstrate the judgment to escalate risks and roadblocks timely, ensuring that "pressure" doesn't become "blockage."</li> <li>System Subject Matter Expertise: Serve as the primary expert and point-of-contact for day-to-day support of Workday HCM &amp; Compensation, managing business processes, integrations, reporting, and dashboards to ensure consistent, high-quality operations.</li> <li>Data Orchestration: Leverage Workday Prism to ingest, transform, and report on high-volume data sets, providing leadership with actionable insights.</li> <li>Document Engineering: Design and maintain professional, pixel-perfect compensation and stock statements using BIRT or Workday docs.</li> <li>Strategic Roadmapping: Work alongside People Solutions to drive product-led strategic projects from discovery to deployment, ensuring our Workday footprint evolves ahead of Stripe’s growth</li> <li>Operational Excellence: Manage KLTO work with high precision, serving as the Tier 3 expert for HCM, Advanced Comp, and Security.</li> <li>Compliance &amp; Governance: Maintain a rigorous posture on SOX compliance and Workday security model integrity.</li> <li>Stakeholder Diplomacy: Partner with the wider Solutions team and our stakeholders to translate complex business needs into scalable technical requirements, setting clear expectations and managing project timelines.&nbsp;</li> </ul> <h2>Who you are</h2> We are looking for a seasoned systems professional who thrives in high-growth environments with a passion to optimize Workday. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3>Minimum requirements</h3> <ul> <li>Experience: 5+ years in HRIS/People Systems, with at least 3+ years of deep configuration experience in the Workday HCM, Reporting, and Advanced Compensation modules, including Merit, Bonus, and Stock impacting compensation review processes.</li> <li>Data Discretion: Proven experience working with highly confidential information and supporting critical business operations and processes.</li> <li>Communication: Strong interpersonal skills with the ability to set clear expectations with senior stakeholders and the confidence to escalate issues when necessary.</li> <li>Technical Tooling: Proven expertise in Workday Prism Analytics, EIB and BIRT (Business Intelligence and Reporting Tools).</li> <li>Cycle Leadership: Successful track record leading the technical backend of Annual Comp/Performance cycles in a medium-to-large global enterprise.</li> <li>Reporting Mastery: Advanced proficiency in Matrix and Composite reporting; you understand how to tell a story with data.</li> <li>Project Ownership: Ability to lead cross-functional projects, navigating ambiguity and high-pressure timelines with a sense of urgency.</li> <li>Academic: Bachelor’s degree or equivalent practical experience.</li> </ul> &nbsp; <h3>Preferred qualifications</h3> <ul> <li>Certified Expert: Workday certifications in Advanced Compensation or Prism.</li> <li>Integrations Knowledge: Understanding of EIBs, Studio, or Core Connectors to support data flow between Workday and third-party vendors.</li> <li>Stripe Culture Fit: You are a "low-ego, high-talent" individual who loves adding organization to chaos.</li> </ul>

HRIS Engineer

<h2>Role Description</h2> <div> As a Staff Software Engineer on the Growth Monetization team within Core Growth Engineering, you will play a crucial role in optimizing how millions of users discover, trial, and purchase Dropbox products. You'll lead technical strategy for our checkout, trial, conversion, and subscription systems—directly impacting revenue growth and customer retention. This is a high-visibility, high-impact role where you'll architect and build AI-forward solutions to personalize the customer journey, optimize conversion funnels, and reduce churn. You'll partner closely with Product, Data Science, and Design to define the future of Dropbox monetization while mentoring a team of 15 engineers across experience levels. Your work will have immediate, measurable business impact. You'll get substantial exposure to Growth leadership, shape the technical direction of a critical revenue-driving platform, and help build a best-in-class monetization engineering practice. Our Engineering Career Framework is&nbsp;<a class="attrlink" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-target-href="https://dropbox.github.io/dbx-career-framework/">viewable by anyone outside the company</a> and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more <a class="attrlink" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-target-href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world">here</a>. </div> <h2>Responsibilities</h2> <ul> <li>Lead the design and implementation of scalable, reliable systems powering Dropbox's monetization flows (checkout, trials, subscriptions, pricing)</li> <li>Define and drive the technical roadmap for Growth Monetization, aligning engineering investments with business priorities</li> <li>Architect AI/ML-powered solutions for conversion optimization, personalized offers, and predictive churn modeling</li> <li>Own end-to-end delivery of complex, cross-functional projects with direct revenue impact</li> <li>Establish engineering best practices, improve system reliability, and drive down technical debt</li> <li>Mentor engineers across the team, fostering growth and elevating technical capabilities</li> <li>Partner with Product, Data Science, and Design to translate business goals into technical solutions</li> </ul> <span class="thread-348589118974529206372994 attrcomment attrcommentfirst thread-348589118974529206372994-first author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95lz89zy6z71zz79zz84zz68zyz69zupz72zz79zcz69zz76zkz79zp1z66ztz67zxz71zz89zz86zz71z">Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li>12+ years of software engineering experience, with 3+ years operating at a senior or staff level</li> <li>Strong full-stack engineering skills with proficiency in modern frontend frameworks (React, TypeScript) and backend technologies (Python, Go, or similar)</li> <li>Demonstrated ability to lead complex technical projects from conception through delivery</li> <li>Experience designing and scaling systems that handle high traffic and require high reliability</li> <li>Track record of influencing technical strategy and driving architectural decisions beyond immediate team scope</li> <li>Proven ability to mentor engineers and raise the technical bar across a team</li> <li>Strong product intuition and ability to balance technical excellence with business impact</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience with monetization, payments, checkout, or e-commerce platforms</li> <li>Background in growth engineering, conversion optimization, or experimentation platforms</li> <li>Familiarity with ML/AI applications in personalization or funnel optimization</li> <li>Experience with subscription-based or SaaS business models</li> <li>Prior experience at a company operating at significant scale (millions</s

Staff Fullstack Software Engineer, Growth Monetization

<h2 class="p1">Role Description</h2> As a Customer Success Manager you will own post-sale customer deployment, adoption, and product education and training. You will play an integral role in our customer’s journey with Dropbox - helping them to realize the value from their investment with Dropbox. This will give you opportunity to have a meaningful impact with a diverse group of customers. &nbsp;You will uncover and optimize workflows and advanced use cases that power today’s businesses. You will be driving all facets of success across the customer journey for Dropbox’s most valued customers. &nbsp;You will partner with the Account Manager team to support Dropbox business objectives including driving customer retention and growth for Dropbox’s expanding product portfolio. We are a collaborative, customer oriented team, are ‘worthy of trust’ and strong advocates for our customers. The successful candidate has experience building relationships with mid-level and executive-level contacts and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, and innovative at building internal and external relationships to help our clients achieve their goals! <h2 class="p1">Responsibilities</h2> <ul> <li>Build and maintain strong relationships with customers as a trusted advisor throughout their journey with Dropbox</li> <li>Lead customer engagement efforts to drive deployment, product education, usage, adoption, and integration into daily workflows</li> <li>Drive increased product value realization across the customer base and improved user advocacy</li> <li>Ensure customers achieve their desired outcomes through Mutual Success Plans and influence account growth in close partnership with Sales</li> <li>Proactively flag and collaborate with CX or Product teams to resolve customer issues efficiently</li> <li>Prepare and deliver Success Business Reviews, providing insights on adoption, planning, and product updates</li> <li>Maintain a deep understanding of Dropbox products and roadmap, promote new features, and serve as the voice of the customer internally</li> <li>Collaborate with internal teams such as marketing, product, and sales to ensure customer satisfaction, retention, and growth</li> </ul> <h2 class="p1">Requirements</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>5+ years of experience in B2B SaaS Customer Success, with a proven record of driving product deployment, increasing customer adoption, and improving retention</li> <li>Strong experience managing strategic customer relationships at large enterprises (2,000+ employees) with a collaborative and proactive approach</li> <li>Experience with e-signature API or other API products and integrations.&nbsp;</li> <li>A technical aptitude with experience in communicating effectively at all levels</li> <li>Customer-oriented problem solving and analytical mindset&nbsp;</li> <li>Possesses the ability to communicate with end users, IT administrators, developers and stakeholders at all levels&nbsp;</li> <li>A Self-starter with demonstrated success navigating complex scenarios, leading cross-functional initiatives, and thriving in fast-paced, dynamic environments</li> <li>Positive, team-oriented mindset with the ability to contribute meaningfully to overall team culture</li> <li>Excellent collaboration skills and the ability to build strong, long-lasting relationships across teams and the organization</li> <li>Bachelor’s degree or equivalent experience required</li> <li>Flexibility to travel occasionally for global offsites and customer on-site meetings (generally less than 10% of the time)</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Solid knowledge of generative AI and search infrastructure</li> <li>Experience with technical products like e-signature API, other API products or <span class="thread-089859725921140858763329 attrcomment attrcommentfirst thread-089859725921140858763329-first author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89zn

Customer Success Manager

<h2 class="p1">Role Description</h2> We’re looking for an Associate Commercial Counsel to be a key member of Dropbox’s global commercial legal team focusing on general commercial deal work, including both sales and procurement related deals, processes, and procedures. Reporting to the Senior Commercial Counsel - North America Lead, this role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox’s global sales and procurement strategies and other cross functional teams.&nbsp; This role is for an attorney in the commercial legal space with a client-first mindset and experience working closely with sales and procurement teams in a world class commercial legal function in support of Dropbox’s business goals. You’ll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox vendors, customers, and other business partners around the world. You'll get an opportunity to gain experience handling a wide variety commercial transactions and partnering with our business teams to deliver efficient, scalable approaches to commercial matters. The ideal candidate is a commercial attorney who has experience partnering with in-house business teams and is passionate about supporting the business and who thrives in solving legal, technology and business issues. The ideal candidate must be empathetic and a team player who is effective in collaborating with others, while being a proactive partner to internal business teams (and will hopefully get to enjoy a little fun and a few laughs along the way!). <h2 class="p1">Responsibilities</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives. Our team works on every kind of contract that Dropbox signs: sales, vendor procurement, marketing, M&amp;A, real estate, infrastructure, etc. A lot of opportunity to learn different types of agreements and negotiation settings.&nbsp;</li> <li>Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox’s business.</li> <li>Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.</li> <li>Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials</li> </ul> <h2 class="p1">Requirements</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements</li> <li>Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves&nbsp;</li> <li>Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company</li> <li>Passion for client service and efficiency</li> <li>High integrity, strong ethics, and an unflappable demeanor</li> <li>Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures</li> <li>J.D. with strong academic credentials and demonstrated record of success as a lawyer</li> <li>Member in good standing of bar and (if applicable) in-house counsel registration</li> <li>Desire or experience to work in a virtual first environment, demonstrated initiative qualities&nbsp;</li> </ul> <div> <h2>Preferred Qualifications</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Experience as a commercial attorney in a law firm setting, with at least 1+ year of experience as an in-house attorney at a technology company&nbsp;</li> <li>Demonstrated ability to handle multiple types of cross-functional commercial matters, including customer facing agreements, M&amp;A integration and support, and commercial disputes</li> <li>Expertise in data privacy law (e.g., CIPP certification), AI rules and regulations, and intellectual property</li> <li>Experience with developing and refining team playbooks, fallback g

Associate Commercial Counsel

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As the Director of Technical Writing, you will help redefine how technical documentation is created, delivered, and experienced across GitLab. This role reports to the Chief Design Officer and leads a team through a period of meaningful change, with a strong focus on AI, process redesign, and tighter partnership with Engineering, Product Management, and UX. You will challenge long-standing assumptions, help engineering teams take greater ownership of source documentation, and explore how documentation can become more useful inside the product experience, including through GitLab Duo. In your first year, you will assess the current team structure, strengthen skills and capabilities for the next phase of the function, improve collaboration across partner groups, and raise satisfaction with the docs site. This is a strong fit for a leader who can bring creative, practical thinking to a mature function and turn documentation into a more integrated, actionable part of the GitLab platform. <h2>What you’ll do</h2> <ul> <li>Lead the Technical Writing organization through process evaluation and redesign, with a focus on making documentation creation more efficient and better connected to product development.</li> <li>Drive the team’s AI readiness by identifying where AI can improve workflows, reduce unnecessary handoffs, and support better documentation outcomes.</li> <li>Partner with Engineering to shift documentation earlier in the development process and establish shared ownership of first-draft technical content.</li> <li>Collaborate with Product Management and UX to identify ways technical documentation can surface more directly in the product experience.</li> <li>Shape the team structure and operating model so it supports current priorities, healthy management scope, and future capability needs.</li> <li>Develop the team’s skills and expectations for a new phase of technical writing at GitLab, including adaptability, experimentation, and cross-functional collaboration.</li> <li>Improve the end-user experience of the docs site by guiding priorities that make content more useful, accessible, and actionable.</li> <li>Own strategic decisions for the function and bring forward multiple practical options when solving complex documentation and workflow challenges while honoring GitLab values.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience leading technical writing or documentation teams through organizational, process, or operating model change.</li> <li>Fluency with AI in both strategic and practical contexts, including using AI to improve workflows and evaluating where human judgment remains essential.</li> <li>Ability to build strong partnerships with Engineering, Product Management, UX, and other functions that influence product and content quality.</li> <li>Judgment to balance innovation with practicality, including a thoughtful approach to automation that improves work without treating people as replaceable.</li> <li>Creative problem-solving skills and comfort proposing several workable paths forward when facing ambiguity or long-standing constraints.</li> <li>Experience developing leaders and teams, including assessing capabilities, setting direction, and supporting change across an established organization.</li> <li>Strength in asynchronous collaboration and communication across distributed teams, with the ability to create clarity and momentum across time zones.</li> <li>Technical credibility in documentation, developer workflows, docs-as-code environments, and we also welcome candidates with transferable leadership experience from adjacent disciplines.</li> <li>Content strategy expertise to shape documentation priorities, information architecture, and how technical content connects to product goals and user needs.</li> </ul> <h2>About the team</h2> The Technical Writing team helps GitLab users understand, adopt, and get value from the platform through clear, useful documentation. The team works closely with Engineering, Product Management, and UX to support product changes and improve the overall documentation experience, and it is entering a phase focused on AI readiness, process redesign, and stronger integration with the product itself. This is a distributed team that collaborates asynchronously across regions, with current working patterns shaped by time zone overlap needs and close partnership with other product development functions. The team includes experienced contributors and managers, and this role will help guide how the function evolves from here. &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$158,600&mdash;$297,400 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-u

Director, Technical Writing

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As the Director of Technical Writing, you will help redefine how technical documentation is created, delivered, and experienced across GitLab. This role reports to the Chief Design Officer and leads a team through a period of meaningful change, with a strong focus on AI, process redesign, and tighter partnership with Engineering, Product Management, and UX. You will challenge long-standing assumptions, help engineering teams take greater ownership of source documentation, and explore how documentation can become more useful inside the product experience, including through GitLab Duo. In your first year, you will assess the current team structure, strengthen skills and capabilities for the next phase of the function, improve collaboration across partner groups, and raise satisfaction with the docs site. This is a strong fit for a leader who can bring creative, practical thinking to a mature function and turn documentation into a more integrated, actionable part of the GitLab platform. <h2>What you’ll do</h2> <ul> <li>Lead the Technical Writing organization through process evaluation and redesign, with a focus on making documentation creation more efficient and better connected to product development.</li> <li>Drive the team’s AI readiness by identifying where AI can improve workflows, reduce unnecessary handoffs, and support better documentation outcomes.</li> <li>Partner with Engineering to shift documentation earlier in the development process and establish shared ownership of first-draft technical content.</li> <li>Collaborate with Product Management and UX to identify ways technical documentation can surface more directly in the product experience.</li> <li>Shape the team structure and operating model so it supports current priorities, healthy management scope, and future capability needs.</li> <li>Develop the team’s skills and expectations for a new phase of technical writing at GitLab, including adaptability, experimentation, and cross-functional collaboration.</li> <li>Improve the end-user experience of the docs site by guiding priorities that make content more useful, accessible, and actionable.</li> <li>Own strategic decisions for the function and bring forward multiple practical options when solving complex documentation and workflow challenges while honoring GitLab values.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience leading technical writing or documentation teams through organizational, process, or operating model change.</li> <li>Fluency with AI in both strategic and practical contexts, including using AI to improve workflows and evaluating where human judgment remains essential.</li> <li>Ability to build strong partnerships with Engineering, Product Management, UX, and other functions that influence product and content quality.</li> <li>Judgment to balance innovation with practicality, including a thoughtful approach to automation that improves work without treating people as replaceable.</li> <li>Creative problem-solving skills and comfort proposing several workable paths forward when facing ambiguity or long-standing constraints.</li> <li>Experience developing leaders and teams, including assessing capabilities, setting direction, and supporting change across an established organization.</li> <li>Strength in asynchronous collaboration and communication across distributed teams, with the ability to create clarity and momentum across time zones.</li> <li>Technical credibility in documentation, developer workflows, docs-as-code environments, and we also welcome candidates with transferable leadership experience from adjacent disciplines.</li> <li>Content strategy expertise to shape documentation priorities, information architecture, and how technical content connects to product goals and user needs.</li> </ul> <h2>About the team</h2> The Technical Writing team helps GitLab users understand, adopt, and get value from the platform through clear, useful documentation. The team works closely with Engineering, Product Management, and UX to support product changes and improve the overall documentation experience, and it is entering a phase focused on AI readiness, process redesign, and stronger integration with the product itself. This is a distributed team that collaborates asynchronously across regions, with current working patterns shaped by time zone overlap needs and close partnership with other product development functions. The team includes experienced contributors and managers, and this role will help guide how the function evolves from here.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$158,600&mdash;$297,400 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresente

Mercury is pursuing a bank charter: one of the most ambitious and consequential initiatives in the company’s history. We’re looking for a Sr. Program Manager to serve as the operational backbone of this effort, working directly alongside the Bank Management Team. This is a high-visibility, high-impact role for someone who combines rigor and high-quality execution with the speed and scrappiness of a startup. You’ll own the day-to-day operating rhythm of Mercury’s charter pursuit, build the systems that give leadership visibility into how the program is actually operating, and drive execution across every cross-functional workstream. You’ll be a true thought partner to the team not just executing on their priorities, but helping shape them. If you’re a problem seeker who thrives in ambiguity, creates structure where none exists, and holds a relentlessly high quality bar, this role is for you. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h3>What You’ll Do</h3> Program Management &amp; Execution <ul> <li>Own day-to-day program management for Mercury’s bank charter initiative: set roadmaps, track milestones, sequence work, and drive accountability across a broad set of cross-functional stakeholders</li> <li>Build and run the operating rhythm of the charter program – ensuring teams move at high velocity with clarity on priorities, owners, and timelines</li> <li>Drive execution across cross-functional workstreams, translating strategy into action and ensuring follow-through on key decisions</li> <li>Surface risks early and clear blockers quickly – you’ll always know where things stand, what’s at risk, and what needs to escalate</li> <li>Scope and run special projects within the broader charter effort – from readiness workstreams to operational build-outs</li> </ul> Reporting, Metrics &amp; Visibility <ul> <li>Build and maintain systems for performance tracking, metrics reporting, and ongoing visibility into how the charter program is operating</li> <li>Prepare executive status updates, board materials, and investor-grade presentations</li> <li>Drive disciplined reporting cadences – ensure clarity, alignment, and transparency across all charter workstreams without introducing bureaucracy&nbsp;</li> </ul> Leadership Support &amp; Stakeholder Management <ul> <li>Act as a thought partner to the bank management team&nbsp;</li> <li>Run leadership meetings: prepare agendas, capture decisions and action items, and drive follow-through</li> <li>Liaise with external consultants and outside counsel to ensure subject matter expertise is brought in at the right time and integrated effectively</li> </ul> Culture &amp; Team Operations <ul> <li>Own cultural programs and initiatives that support the Charter team’s cohesion and momentum: onsites, company meeting content, pulse surveys</li> <li>Be a driver of Mercury’s overall bank readiness – ensuring the organization is prepared across people, process, and technology</li> <li>Design AI-enabled workflows and internal systems that support scale and reduce manual/operational work</li> </ul> <h3>What We’re Looking For</h3> <ul> <li>7-10+ years of experience in strategy, consulting, chief of staff type role, program/project management, with exposure to regulated industries (ideally banking or fintech)</li> <li>Strong cross-functional partnership skills with a proven ability to influence without authority. You create accountability with people who don’t report to you and drive alignment across teams</li> <li>Success managing complex, multi-stakeholder initiatives in fast-paced, ambiguous environments. You’re a bridge builder who connects strategy to execution</li> <li>A problem seeker comfortable with ambiguity and skilled at creating structure where none exists</li> <li>A “get things done” mentality: you dissect complex problems, identify solutions, and drive them to completion with a high degree of autonomy</li> <li>Exceptional written and verbal communication: exec-ready memos, board-quality decks, investor updates, and the ability to lead a room of senior stakeholders</li> <li>Extreme attention to detail with a high regard for precision&nbsp;</li> <li>AI fluency: you actively design AI-enabled workflows to increase your leverage, automate operational work, and support scale</li> </ul> Bonus <ul> <li>Experience working directly with C-suite and board</li> <li>Familiarity with bank charter applications, regulatory processes, or financial institution operations</li> <li>Experience building operating rhythms, OKR/goal-setting frameworks, or metrics infrastructure from scratch</li> <li>Experience with cultural programs, team operations, or internal communications at a high-growth company</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 - 203,800</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700 - 183,400</li> <li>Canadian employees (any location):&nbsp;CAD 154,100 - 192,600</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-SN1

Senior Strategic Operations Lead - Bank Charter

The Memphis Group burst onto the scene in the early 1980s with a belief that design could be more than purely functional, it could be bold, expressive, and deeply human. They expanded what design could be, embracing color, emotion, and personality at a time when clarity and restraint dominated. That same spirit of possibility, of questioning defaults and reimagining what tools can feel like, still resonates today. At Mercury, we’re building *banking for builders. Entrepreneurs who are often on the go and need to manage their business from anywhere. People who live complex lives who need their personal finances to feel like a breeze. We're rethinking what financial tools can feel like when they're designed with real people in mind: fast, expressive, and thoughtfully crafted from the ground up. We’re looking for a Senior Product Designer to help define what modern *banking should feel like for founders on the go. This role is unique because you'll help define the holistic future of Mercury's mobile experience, not just design features. You'll work alongside another senior designer focused on pushing craft forward, ship high-impact work quickly and see it used by real businesses immediately, and have room to explore ambitious ideas and turn them into real products. What you’ll do <ul> <li>Lead design for major mobile initiatives from concept through launch and iteration</li> <li>Shape the vision for Mercury’s native iOS and Android experiences</li> <li>Turn complex financial workflows into simple, intuitive interactions</li> <li>Work closely with product managers and engineers to decide what to build and why</li> <li>Prototype ideas quickly to explore direction, test assumptions, and refine details</li> <li>Design polished, production-ready interfaces with exceptional craft and precision</li> <li>Contribute to our design systems and help evolve patterns across platforms</li> <li>Raise the quality bar for interaction, visual design, and product thinking across the team</li> </ul> What we’re looking for <ul> <li>6+ years designing high-quality product experiences</li> <li>Strong visual and interaction design skills with a sharp eye for detail</li> <li>Experience designing complex systems, not just individual screens</li> <li>Ability to work through ambiguity and drive projects forward independently</li> <li>Clear communicator who can articulate decisions and influence product direction</li> <li>Experience designing native mobile apps (iOS and/or Android)</li> <li>Thoughtful collaborator who makes teammates better</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $189,000–236,200 USD</li> <li>Canadian employees (any location):&nbsp; $178,600–223,200 CAD&nbsp;</li> </ul> We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144">here</a>. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. #LI-SS1

Senior Product Designer – Mobile

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To accomplish this mission, not only do we have to build/maintain a magical banking platform but must also develop and uphold the trust and safety of our customers and the financial industry. To contribute to this effort, we’re looking to hire a Senior Internal Auditor to support the efforts of our Internal Audit function at Mercury in the execution of our audit plan. You’ll help drive audits internally within Mercury as well as support audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s operations and compliance obligations. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: <ul> <li>Assist in identifying, analyzing, and assessing risk throughout Mercury and contribute to the development of the annual audit plan</li> <li>Scope and plan multiple audits across Mercury products and operations</li> <li>Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls</li> <li>Assess compliance with Mercury’s compliance obligations</li> <li>Socialize, document, and report audit issues identified</li> <li>Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing</li> <li>Other duties as assigned</li> </ul> Some things that might make you successful in a role like this: <ul> <li>Have experience in auditing or managing risk associated with BSA/AML, sanctions, transaction monitoring, customer due diligence, unusual activity reporting, and related operational controls.</li> <li>Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services</li> <li>Have experience scoping and planning complex audits&nbsp;&nbsp;</li> <li>Have experience leading audit teams and coaching team members</li> <li>Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing</li> <li>Have the ability to quickly grasp and understand complex business processes</li> <li>Be able to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting</li> <li>Have excellent written and verbal communication skills</li> <li>Be able to manage their own schedule to ensure deadlines are met</li> <li>Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000</li> <li>Canadian employees (any location): CAD $125,100 - $156,400</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-MZ1 &nbsp;

Senior Internal Auditor

In 1923, Claude Hopkins published Scientific Advertising, introducing early ideas around experimentation, attribution, and measurable decision-making. Behind the book was a team that meticulously designed, executed, and measured campaigns — setting the foundation for modern, data-driven growth. At Mercury, that mindset extends beyond marketing. It spans how we acquire customers, how we activate and convert them, and how we design product experiences that drive long-term value. We’re looking for a Senior Data Science Manager to lead the data science powering Mercury’s revenue and product value engine. This team supports Go-To-Market functions across Finance, Marketing, and Sales, drives growth product experimentation across activation and conversion, and partners on core product experiences like Spend, Expense Management, and Invoicing. In this role, you’ll define how we measure performance, prioritize investments, and accelerate value creation across the customer lifecycle — with a high bar for rigor and a bias toward execution. You’ll partner closely with Product, Engineering, Marketing, Sales, and Finance to ensure our most important decisions are grounded in trusted data and clear experimentation frameworks. Here are some things you’ll do on the job: <ul> <li>Lead and develop a team of Data Scientists embedded across go-to-market, growth product, monetization, and core product experiences</li> <li>Define the measurement and experimentation strategy across the customer lifecycle — from acquisition and activation to monetization, expansion, and retention — ensuring our investments are grounded in rigorous analysis and trusted data</li> <li>Elevate the craft of experimentation, pricing and monetization analytics, and commercial performance measurement, balancing analytical precision with decision velocity</li> <li>Partner closely with Product, Marketing, Sales, and Finance to shape roadmaps, evaluate ROI, and guide revenue forecasting and capital allocation decisions</li> <li>Translate complex quantitative signals into clear insights that influence product direction and revenue strategy</li> <li>Increase team leverage by building scalable analytics systems and self-serve capabilities that power reliable, AI-enabled insights across growth, monetization, and core product experiences</li> <li>Operate effectively in ambiguity, setting clear priorities that balance user value, growth, and long-term business impact</li> </ul> You should: <ul> <li>Have 10+ years of experience, with 3+ years leading high-performing data teams</li> <li>Bring deep experience in growth, monetization, and product analytics, along with a proven track record of partnering with Product, Marketing, Sales, and Finance to shape roadmaps and drive revenue outcomes</li> <li>Demonstrate strong business judgment, with the ability to balance analytical rigor with decision velocity in high-impact commercial environments</li> <li>Be highly fluent in experimentation design, attribution, and causal inference, with the ability to raise the bar on analytical craft across a team of senior ICs</li> <li>Have experience building scalable analytics frameworks and self-serve capabilities that increase leverage and support AI-enabled insight generation within growth and product domains</li> <li>Thrive in ambiguity, setting clear priorities that balance user value, growth, and long-term business impact</li> </ul> If this role interests you, we invite you to explore our public demo at <a href="https://personal-demo.mercury.com">personal-demo.mercury.com</a>.&nbsp; The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $239,000 - $298,800</li> <li>Canadian employees (any location): CAD 225,900 - 282,400</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-RA1

Senior Data Science Manager

When Florence Nightingale arrived at the British Army hospital in Scutari in 1854, soldiers were dying at ten times the rate of battlefield casualties, not from wounds but from a total breakdown in operations. There were no reliable records, no supply controls, no sanitation standards, and no documented processes. She built all of it: independent supply chains, laundry and kitchen operations, patient tracking systems, and evidence-based documentation she later used to drive reforms before a Royal Commission. The mortality rate fell from over 40% to 2%. Her work did not just save lives at Scutari. It created modern nursing, reshaped hospital design worldwide, and proved that reliable outcomes require reliable systems. That is the kind of operator we are looking for at Mercury. Mercury is a financial technology company building banking products for ambitious businesses. We have grown from a startup banking* platform to a company that manages tens of billions in deposits, and now we are taking the next step: pursuing a de novo bank charter to become a full-fledged bank. As we transition from fintech to a regulated institution, we are building a full commercial lending operation from the ground up. The documentation this person writes, the controls they design, and the evidence they build will be reviewed by bank regulators as part of Mercury's formal examination process. We need an operator who understands that weight and is motivated by it.&nbsp; Our goal is to build a credit and lending operation that looks nothing like a traditional bank: efficient by design, scalable from first principles, and built to meet the standards of a fully regulated institution from day one. This is a hands-on, senior individual contributor role that is expected to evolve into a team leadership position as Mercury's lending program grows. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h3>What you will do</h3> <ul> <li>Own loan booking, quality control, disbursements, payoffs, lien tracking, and reconciliation, establishing single-point ownership over activities currently distributed across multiple teams</li> <li>Design and implement a formal quality control function between underwriting approval and loan booking, establishing a control layer that scales with Mercury's credit products and regulatory obligations</li> <li>Build scalable, bank-grade workflows for each stage of the loan servicing lifecycle</li> <li>Design operational infrastructure for Standby Letters of Credit, including collateral controls, contingent liability tracking, and release procedures</li> <li>Translate operational requirements into system specifications, test plans, and user acceptance criteria in partnership with development teams</li> <li>Establish procedural documentation, SLAs, and control frameworks that hold up to regulatory examination</li> <li>Build and maintain loan tapes and operational reporting across the portfolio</li> <li>Contribute to standing up the broader credit program ahead of bank launch, including operational standards, procedures, controls, and exam-readiness documentation</li> </ul> <h3>Who you are</h3> <ul> <li>Curious – you go out of your way to understand the work that surrounds you, not just your own. You learn how adjacent systems, teams, and processes work before you are forced to, because understanding the full picture is how you do your job well</li> <li>A builder – you have stood something up from scratch before and you are drawn to that kind of work, not daunted by it</li> <li>Precise – small errors in loan servicing cascade into audit findings, customer impact, and regulatory exposure. You know that, and you operate accordingly</li> <li>A systems thinker – you trace a workflow from intake to general ledger and spot where it will break before it does</li> <li>Resourceful – you use AI tools to draft, automate, and scale your output, and you treat new tools as leverage, not overhead</li> <li>Collaborative – you step into gaps and work with a team-first mentality, even when you own a function independently</li> </ul> <h3>What we are looking for</h3> <ul> <li>Ideal candidates will have 5+ years of experience across banking, fintech, or private credit operations. An inclusive 2+ years of experience in credit operations or loan servicing is preferred.</li> <li>Comfortable building in ambiguity and operating in a 0-to-1 environment</li> <li>Strong written communication: the documentation you produce will be reviewed by bank regulators. It must be precise, defensible, and clear enough that an operator can follow it and an examiner can evaluate it</li> <li>Experience owning core servicing workflows: booking, disbursements, payoffs, collateral management, or reconciliation</li> <li>Experience translating operational requirements into system specifications or partnering with product and engineering teams on system design</li> <li>Prior experience working in full-cycle credit management (origination, portfolio management, workout, etc.) is a plus</li> <li>SQL and data skills are useful but not required</li> </ul> <h3>Why this role is different</h3> Loan Operations at Mercury does not exist today. You are building it. Mercury is actively becoming a bank. The controls you design, the procedures you write, and the evidence you build will be reviewed by regulators as part of that process. This is not process improvement at an established lender. It is foundational infrastructure for a new institution, and the commercial lending operation Mercury runs will reflect what you design. This role is designed to grow into managing a standalone Loan Operations team as Mercury’s lending program scales. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Seattle, Los Angeles or San Francisco: $132,400 - $165,500</li> <li>US employees outside of New York City, Seattle, Los Angeles or San Francisco: $119,200 - $149,000</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AR1 &nbsp; &nbsp;

Senior Credit Operations Analyst - Loan Operations

We’re looking for a Senior Specialist, Customer Assurance to help us manage and continuously improve our Customer Assurance program. This role supports our Global New Business (GNB) and Customer &amp; Expansion (C&amp;E) teams to address security, privacy, AI, and compliance review requests from our global customers. You will leverage security and privacy certifications, audit reports, technical documentation, AI-driven automation tools, and knowledge acquired from working alongside Hootsuite’s Security, Legal, Product and Privacy Teams to demonstrate the strength and reliability of our security, privacy, AI governance practices and processes.In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Canada (BC, AB, ON, NB, NS) or the United States (in Provinces/States where we can hire legally). In this role, you will report to the VP, Privacy, Compliance, and Customer Assurance.&nbsp; <ul> <li>Communicate directly with internal stakeholders and external customers to understand and address their security, privacy, AI, and compliance concerns, acting as the primary point of contact on these matters for Hootsuite’s GNB and C&amp;E Teams.&nbsp;</li> <li>Collaborate on the security, privacy and AI support process and build strong relationships with teams across the organization (e.g., Sales, Security, Privacy, Product and Technology, Legal), sharing best practices and learnings on what customers need to ensure they’re protected.&nbsp;</li> <li>Coordinate, qualify and prioritize a high volume queue of customer assurance review requests.</li> <li>Accountable for the accurate completion of customer assurance reviews (e.g., questionnaires) and similar customer requests (e.g., contracts) within tight deadlines.&nbsp;</li> <li>Provide expertise and support with RFPs (and similar documents) for Hootsuite’s GNB and C&amp;E Teams.&nbsp;</li> <li>Maintain and further develop the capabilities of an AI-driven response automation tool and customer facing Trust Center to aid in driving process and response efficiency.&nbsp;</li> <li>Facilitate regular enablement sessions and knowledge sharing to update GNB and C&amp;E teams on new security, privacy and AI support, processes and collateral.&nbsp;</li> <li>Manage Salesforce and other reports (e.g., Trust Center reports) that track Customer Assurance program metrics; share key data insights with stakeholders on successes, failure points and key learnings from customer review requests.&nbsp;</li> <li>Oversee the maintenance of security, privacy and AI collateral and certifications including Trust Center, CAIQ, SIG , etc.&nbsp;</li> <li>Build and manage templates and libraries to ensure content is standardized, reusable, and easily accessible.</li> <li>Identify areas to optimize and improve processes for handling incoming requests from internal and external parties.</li> <li>Perform other related duties as assigned</li> </ul> WHAT YOU’LL NEED:&nbsp; <ul> <li>Demonstrated years of experience in a security, privacy, customer assurance, or compliance related role (e.g., Security Specialist, Security Support Specialist, Privacy Specialist, GRC Specialist, Information Security or Compliance Auditor) and/or relevant experience in SaaS or technology industry.&nbsp;</li> <li>Bachelor’s degree or equivalent industry experience.&nbsp;</li> <li>Previous experience leading a high volume support request queue.</li> <li>Working knowledge of content management or content automation systems.</li> <li>Solid understanding of information security, privacy, risk, and compliance.&nbsp;</li> <li>Ability to work within tight deadlines and under pressure.&nbsp;</li> <li>Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver result&nbsp;</li> <li>Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions&nbsp;</li> <li>Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs&nbsp;</li> <li>Accountability: holds self and others accountable to meet commitments&nbsp;</li> <li>Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs.&nbsp;</li> <li>Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished.</li> </ul> WHO YOU ARE: <ul> <li>Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.</li> <li>Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.</li> <li>Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.</li> <li>Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.</li> <li>Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.</li> <li>Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.</li> <li>Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.</li> <li>Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.</li> <li>Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.</li> </ul> <hr> Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. &nbsp; In all we do, our six guiding principles light the way: Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best&nbsp; work without compromising who they are. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours &amp; Allies: Give back to our communities and be an ally. #SocialForGood #Allies #LI-IA #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range For This Role</div><div class="pay-range">$78,400&mdash;$109,800 CAD</div></div><div class="pay-input"><div class="title">US Pay Range For This Role</div><div class="pay-range">$83,100&mdash;$116,300 USD</div></div></div><div class="content-conclusion">&nbsp; &nbsp; Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our&nbsp;<a href="https://careers.hootsuite.com/privacy-policy/">Careers Privacy Policy.</a></div>

Senior Specialist, Customer Assurance 

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE We’re looking for a Staff UX Researcher to join our Design team. The heart of this role is not just conducting research, but building the high-performance engine that powers user understanding across our entire product. You will be the architect of our "People Who Do Research" (PWDR) program, empowering our Design team to conduct their own tactical research while you provide the methodological rigor, technical guardrails, and strategic oversight. We are looking for an expert who can lead our transition into AI-enhanced research operations—acting as the essential "Human-in-the-Loop" to ensure that as we accelerate our workflows, our insights remain grounded, ethical, and highly actionable. You will play a vital role in scaling our impact, serving as a coach and consultant to product teams as they navigate the complexities of U.S. school districts. By building the playbooks and knowledge systems that turn raw data into institutional wisdom, you will help us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere.&nbsp; WHAT YOU’LL DO <ul> <li>PWDR Program leadership and enablement: Refine and scale our "People Who Do Research" program. You will empower designers and product triads to conduct high-quality tactical UXR research (both qual and quant)&nbsp; by providing the playbooks, training, and mentorship necessary to maintain rigorous standards across the team.</li> <li>AI strategy and research operations: Design, propose, and manage a research tech stack (including Dovetail) powered by responsible AI. You will implement automated workflows for recruiting, synthesis, and insight distribution, serving as the UXR "Human-in-the-Loop" authority to ensure AI-generated outputs are grounded, ethical, and accurate.</li> <li>Cross-product research, synthesis, and leadership:&nbsp; Act as the Design Leadership Team’s expert on customer and user profiles, end-to-end user journeys, and forward-looking research. You will synthesize insights that span multiple product surface areas to identify "connective tissue," strategic gaps, and opportunities that go beyond the scope of individual embedded researchers or designers on product teams.</li> <li>Strategic advisory and methodological governance: Serve as a high-level internal consultant, guiding teams on the selection of lean vs. rigorous methodologies. You will lead or co-facilitate complex mixed-method studies when business needs require, providing the foundational frameworks (blueprints, journey maps) that keep teams aligned with the "big picture."</li> <li>Support the design team with on-site research in schools, providing guidance and ethical scaffolding, and ensuring legal compliance. U.S. based travel up to 20%.</li> </ul> Responsibilities may change as business and team needs evolve. WHAT YOU BRING <ul> <li>Mastery of research methods and rigor: 12+ years of UX research experience in complex enterprise software or SaaS environments. You have a deep command of the craft that allows you to spot flaws in research design or AI-generated summaries.</li> <li>Coaching skills: Proven experience in mentorship, coaching, or building "Research Ops" programs. You find as much professional fulfillment in enabling others to do great as you do in conducting the research yourself.</li> <li>Responsible AI fluency: Deep technical curiosity regarding GenAI and LLMs, with a practical understanding of their limitations. You know how to leverage AI for speed while acting as the ultimate guardrail for quality and ethics.</li> <li>Operational architecture: A track record of building scalable systems, templates, and workflows that have successfully improved the velocity and quality of a design organization.</li> <li>Design and product fluency: A sophisticated understanding of the product development lifecycle (PDLC) and software development lifecycle (SDLC), enabling you to integrate research checkpoints into the existing workflows of designers and engineers seamlessly.</li> <li>Communication and influence: Exceptional communication skills and "executive presence," with the ability to convince cross-functional leaders of the value of democratized (yet governed) research.</li> <li>Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> </ul> Qualities we value in ourselves, and those who join our team: <ul> <li>Introspective, mature, low-ego, and emotionally intelligent</li> <li>Growth mindset, willingness to learn and to teach others</li> <li>Proactively seek out the people and info you need to move work forward and unblock yourself</li> <li>High comfort level working within a strong top-down product vision led by our CEO, Sal Khan</li> <li>Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next</li> <li>Comfortable with ever-shifting priorities and ambiguous situations, like you’d experience in a startup</li> <li>Willing to roll your sleeves up and pitch in when a project goes off-script</li> <li>Excited about education and engaging learning experiences, deeply curious about how and why people learn</li> </ul> NOTE: Submitting a portfolio with your application is required. We're looking for a portfolio that highlights the parts of your background and experience that are relevant to the job description. Applications without a portfolio link or attachment (plus password if required) will not be considered. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority</li> <li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $152,908 - $172,022 USD annually for candidates based in the United States and $206,626 - $232,455 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay

Staff User Experience Researcher, Foundations and Enablement

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE As we deepen and scale our international partnerships, we are seeking a Senior Program Manager International Enablement to serve as a cross-functional execution leader and cross-functional partner to country teams. This role sits within the International team and works closely with our International Product Manager and International Rostering/Ops Lead. The primary purpose of this role is to: <ul> <li style="font-size: 12pt;">Stabilize and unblock day-to-day partner execution</li> <li style="font-size: 12pt;">Translate product evolution into country-level implementation implications, ensuring partners are prepared for roadmap changes and transitions</li> <li style="font-size: 12pt;">Triage and resolve the majority of partner questions and issues independently, escalating only strategic, compliance, or high-risk matters</li> <li style="font-size: 12pt;">Coordinate cross-functionally across Product, Engineering, Data, Legal, and Marketing to move partner-facing dependencies forward</li> </ul> This is a high-judgment, high-autonomy individual contributor role designed to provide leverage to the broader International team by absorbing operational complexity, strengthening partner execution, and ensuring country teams are consistently supported. <h2>IN THIS ROLE, YOU WILL:</h2> <h3>Own Day-to-Day Partner Execution &amp; Triage</h3> <ul> <li style="font-size: 12pt;">Serve as the primary point of contact for operational and implementation questions from country teams</li> <li style="font-size: 12pt;">Resolve ~80% of partner issues and clarifications without escalation</li> <li style="font-size: 12pt;">Run regular operational check-ins with priority country teams</li> <li style="font-size: 12pt;">Identify risks early and escalate only strategic, compliance, or resourcing tradeoffs</li> </ul> <h3>Lead Product to Field Translation</h3> <ul> <li style="font-size: 12pt;">Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams</li> <li style="font-size: 12pt;">Support grassroots and government-level launches with practical implementation counsel</li> <li style="font-size: 12pt;">Maintain a feedback loop to Product on field implications and recurring friction points</li> </ul> <h3>Enable Strong, Sustainable Partnerships</h3> <ul> <li style="font-size: 12pt;">Support onboarding and accelerator processes for new countries</li> <li style="font-size: 12pt;">Provide guidance on adapting implementation models to local system constraints</li> <li style="font-size: 12pt;">Support pilot design and early-stage implementation stabilization for new country teams</li> </ul> <h3>Drive Programmatic Excellence</h3> <ul> <li style="font-size: 12pt;">Support design and execution of global convenings, learning communities, and knowledge-sharing initiatives</li> <li style="font-size: 12pt;">Contribute to professional learning tracks (e.g., KhanXchange) aligned to partner needs</li> <li style="font-size: 12pt;">Ensure country teams are informed of roadmap changes and prepared for transitions</li> </ul> <h3>Coordinate Cross-Functionally</h3> <ul> <li style="font-size: 12pt;">Work closely with Product, Engineering, Data, Legal, and Marketing teams to unblock country needs</li> <li style="font-size: 12pt;">Ensure dependencies are tracked and moved forward</li> <li style="font-size: 12pt;">Maintain clarity on what is operational vs. strategic vs. product ownership</li> <li style="font-size: 12pt;">Protect senior leadership capacity by filtering and synthesizing issues before escalation</li> </ul> WHAT YOU BRING <ul class="ak-ul" data-indent-level="1"> <li style="font-size: 12pt;">7+ years of experience in international education, partnerships, consulting, public sector delivery, or cross-functional program leadership</li> <li style="font-size: 12pt;">Strong understanding of how educational systems operate, particularly in international contexts</li> <li style="font-size: 12pt;">Demonstrated experience leading implementation in ambiguous environments, driving execution across multiple teams without formal authority</li> <li style="font-size: 12pt;">Exceptional project management and prioritization skills</li> <li style="font-size: 12pt;">&nbsp;Ability to rapidly develop deep product fluency and translate product evolution into practical implementation guidance</li> <li style="font-size: 12pt;">Strong judgment: able to independently resolve most issues while escalating only high-risk or strategic decisions</li> <li style="font-size: 12pt;">Excellent written and verbal communication skills</li> <li style="font-size: 12pt;">Comfort operating across time zones and cultures</li> <li style="font-size: 12pt;">Entrepreneurial mindset and bias toward action</li> <li style="font-size: 12pt;">Willingness to travel internationally as needed</li> <li style="font-size: 12pt;">Experience working with government partners, large-scale implementations, or edtech products is strongly preferred.</li> <li style="font-size: 12pt;">Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li style="font-size: 12pt;">Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li style="font-size: 12pt;">Co

Senior Program Manager, International Enablement

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We're seeking a talented and motivated full-time Product Engineer to join our growing team. You will work as part of the Product Growth engineering team to: <ul> <li>Develop the Tailscale product, contributing to client code and backend services</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making</li> <li>Work closely with UX/UI designers and product managers to shape features</li> <li>Create and measure experiments to understand customer engagement and find growth patterns</li> <li>Bring impact to our growth metrics through both light weight experimentation as well as larger product initiatives</li> <li>Work closely with data to ensure the right metrics and visibility are available for experiments</li> <li>Work closely with all of EPD to be an advocate for product lead growth best practices</li> </ul> Because we’re an early-stage and fully remote company, we’re looking for a motivated individual who can help move the product forward. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential. Key Responsibilities <ul> <li>Cross-functional teamwork: Collaborate with designers, PMs, and other engineers</li> <li>Product ideation: Contribute creative ideas for product features</li> <li>Code client &amp; backend: Develop Tailscale product features collaboratively</li> <li>Code reviews: Conduct and participate in the code review process</li> <li>Continuous improvement: Enhance product quality and maintainability</li> <li>Product strategy: Influence roadmap with technical and growth insights</li> <li>Prototyping: Create technical prototypes for potential features</li> <li>Use feedback: Incorporate user feedback and insights into the development process</li> </ul> What We Are Looking For <ul> <li>Strong track record of working with a product mindset and influencing product strategy</li> <li>Experience with backend and client development</li> <li>User-focused design and problem-solving abilities</li> <li>Cross-functional collaboration and communication skills</li> <li>Excellent written and verbal communication skills</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Adaptable development and iterative mindset</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$218,420&mdash;$273,360 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Product Growth Engineer

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We are looking for an OEM Sales Director to build and scale Tailscale’s OEM and embedded partnerships. In this role, you’ll identify, structure, and close strategic partnerships with software platforms, infrastructure providers, and technology vendors embedding Tailscale into their products. This is a high-impact, quota-carrying role focused on developing new revenue streams through OEM, embedded, and platform partnerships. You’ll work closely with Sales, Product, Engineering, Legal, and Marketing to bring new distribution models to market and grow partner-driven revenue. If you enjoy building new business motions from the ground up, negotiating complex strategic deals, and helping developers and platforms securely connect their users and infrastructure, we’d love to talk. Key Responsibilities Build and scale the OEM motion: <ul> <li>Identify and close OEM and embedded partnerships with software platforms, infrastructure providers, and technology vendors.</li> <li>Structure commercial agreements including licensing, revenue share, and go-to-market frameworks.</li> <li>Drive OEM-sourced and OEM-influenced revenue.</li> </ul> Lead strategic deal execution: <ul> <li>Own end-to-end opportunity management for OEM partnerships—from discovery through contract and launch.</li> <li>Partner with executives and product leaders at target companies to align on product integration and commercial strategy.</li> <li>Negotiate complex agreements involving pricing models, embedded licensing, and co-selling.</li> </ul> Develop the OEM ecosystem: <ul> <li>Create and execute a repeatable OEM go-to-market strategy.</li> <li>Identify priority segments (developer platforms, cloud services, enterprise SaaS, infrastructure tools).</li> <li>Build pipeline and land strategic lighthouse customers.</li> </ul> Collaborate internally and externally:&nbsp; <ul> <li>Work closely with Product and Engineering to align OEM opportunities with the product roadmap.</li> <li>Work with marketing to launch joint solutions to drive brand awareness</li> <li>Align with Customer Experience to support OEM customer adoption and expansion.</li> <li>Educate and enable partner teams on how Tailscale solves real networking and connectivity problems.</li> <li>Develop best practices for partner onboarding, enablement, and revenue growth.</li> </ul> What We Are Looking For <ul> <li>8-12+ years experience in enterprise sales, business development, or strategic partnerships.</li> <li>Experience structuring OEM, embedded, platform, or licensing partnerships in SaaS, developer tools, networking, or infrastructure.</li> <li>Track record of closing complex multi-stakeholder deals with large technology companies.</li> <li>Strong commercial instincts and comfort negotiating revenue share, licensing, and platform agreements.</li> <li>Ability to work cross-functionally with product, engineering, and legal teams.</li> <li>Exceptional communication and executive relationship-building skills.</li> <li>Self-directed and comfortable operating in a fast-moving, distributed environment.</li> </ul> Nice to Have <ul> <li>Experience with developer platforms, networking, cloud infrastructure, or security products.</li> <li>Background in platform ecosystems or developer tooling.</li> <li>Experience launching new partner programs or distribution channels.</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="description">For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.</div><div class="title">CAN Pay Range (OTE)</div><div class="pay-range">$335,000&mdash;$428,000 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

OEM Sales Director

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div><h3>Job Description</h3> We’re looking for a Brand Designer with strong web and UX sensibilities to help shape how Tailscale shows up across our digital experiences. This is a hands-on role for someone who cares deeply about craft, but also understands that great design is measured by how it performs. You’ll design and iterate on key web experiences, from landing pages to campaign surfaces, balancing brand expression with usability, clarity, and conversion. You’ll work closely with web, growth, and content teams to create experiences that feel cohesive, intuitive, and distinctly Tailscale. This role is ideal for a designer who can move fluidly between visual design and UX thinking, and who enjoys seeing their work come to life in production. <h3>Key Responsibilities</h3> Design high-quality web experiences <ul> <li>Design landing pages, feature pages, and campaign experiences that are visually compelling and easy to use.</li> <li>Apply strong hierarchy, layout, and interaction thinking to improve clarity and user flow.</li> <li>Balance brand expression with usability and performance goals.</li> <li>Understand and apply accessibility and inclusive design principles.</li> </ul> Translate brand into scalable web systems <ul> <li>Work within and extend our design system to create reusable, scalable components.</li> <li>Improve templates, layouts, and patterns used across the site.</li> <li>Ensure consistency while evolving the brand for digital environments.</li> </ul> Effectively manage projects and timelines <ul> <li>Own moderately complex projects and initiatives end-to-end, not just tasks, with guidance from Brand Design Lead.</li> <li>Surface project ambiguity early and identify potential blockers, proactively proposing actionable solutions.</li> <li>Prioritize deadlines effectively, balancing speed, quality, and craft to consistently deliver polished, production-ready assets across digital and print.</li> <li>Maintains organized component and asset libraries that scale across the team, enabling others to easily adopt and build on established systems.</li> </ul> Support experimentation and iteration <ul> <li>Collaborate with the growth team on testing and improving page performance.</li> <li>Thoughtfully iterate on designs based on data, feedback, and evolving priorities.</li> <li>Proactively identify opportunities to improve user experience across key journeys.</li> </ul> Collaborate cross-functionally <ul> <li>Partner closely with web developers to ensure designs translate cleanly into production with minimal to no rework.</li> <li>Work with marketing and content teams to bring campaigns and narratives to life across multiple platforms: print, digital, and motion.</li> <li>Clearly and confidently explain design rationale and tradeoffs, understanding when to compromise and when to stand firm in design decisions.</li> <li>Proactively communicate: share project status updates without prompting and provide timely, constructive, and actionable feedback on others’ work as needed.</li> </ul> <h3>What We Are Looking For</h3> Strong brand and web design skills <ul> <li>3-6+ years of experience in brand, marketing, or web design</li> <li>Strong grasp of design fundamentals: typography, layout, color, balance, and hierarchy</li> <li>Experience designing landing pages, marketing pages, or UI components for modern responsive or adaptive layouts</li> </ul> UX awareness and digital thinking <ul> <li>Ability to apply UX principles like usability, information hierarchy, and interaction patterns</li> <li>Comfortable thinking about how design decisions impact user behavior and outcomes</li> <li>Experience working on websites, landing pages, or digital campaigns</li> </ul> Technical and executional strength <ul> <li>Proficiency in Figma, Adobe Creative Cloud (Photoshop, Illustrator, InDesign, and AfterEffects), and Google Slides</li> <li>Strong attention to detail and organized file management (clean layers and labeled components make us very happy)</li> <li>Experience working within or alongside design systems</li> <li>Ability to deliver polished, production-ready designs and collaborate effectively cross-departments</li> <li>Solid understanding of accessibility and inclusive design principles</li> <li>Experience in print production, with an understanding of technical requirements and executional standards across out-of-home, events, and swag/merch applications</li> </ul> Communication and collaboration <ul> <li>Excellent communication skills, especially when working remotely and asynchronously</li> <li>Ability to clearly present work and explain design decisions</li> <li>Ability to take direction, ask clarifying questions, and thoughtfully incorporate feedback while maintaining design integrity</li> <li>Consistently meets or beats deadlines, demonstrating increased trust, reliability, and ownership</li> </ul> <h3>Nice to Have</h3> <ul> <li>Experience working on high-growth marketing or product websites</li> <li>Experience working on a remote or globally distributed team</li> <li>Familiarity with experimentation or A/B testing workflows</li> <li>Experience partnering closely with developers on implementation</li> <li>Interest in developer tools, infrastructure, or technical products</li> <li>An understanding of how design impacts conversion, engagement, and performance</li> <li>Experience with motion graphics or simple animations</li> <li>Technical illustration, data visualization, or diagramming experience</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$163,480&mdash;$205,020 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from

Brand Designer

<div class="content-intro"><h2>Who Are We?</h2> Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading <a href="https://api-first-world.com/">The "API-First World" graphic novel</a> to understand the bigger picture and our vision at Postman.</div><h2>The Opportunity</h2> With so many organizations using Postman, we are looking for an exceptional Strategic Solutions Engineer to join our team &amp; help us support the growth of our enterprise business. You will partner with our sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users in leveraging our platform to build their APIs most effectively. Ideally, we are looking for someone who lives &amp; breathes APIs, has experience in enterprise sales, is comfortable with JavaScript &amp; is an expert Postman user already! In addition to working with a product that customers already know and love, our sales, customer success, product, and engineering teams will support you well in this role. <h2>What You’ll Do</h2> <ul> <li>Help drive enterprise sales by nurturing prospects &amp; supporting Strategic &amp; Enterprise customers</li> <li>Conduct discovery, qualification, technical demos, &amp; proof of value workshops with prospective customers looking to embrace Postman for their API lifecycle</li> <li>Handle Postman technical questions or objections &amp; provide solutions or workarounds to address customer needs</li> <li>Understand deeply our customer workflows today &amp; how they can adopt API-first development best practices</li> <li>Share customer feedback with appropriate teams &amp; provide general customer advocacy</li> <li>Remain up-to-date with the competitive landscape, current trends, &amp; challenges in the API market</li> <li>Create proof of concept integrations, tooling, &amp; workflows as needed to support prospective customers</li> <li>Maintain &amp; develop customer sandbox environments &amp; best practices for working with the product</li> <li>Act as a technical intermediary between sales &amp; other teams to best fit our customer needs</li> </ul> <h2>About You</h2> <ul> <li>10+ years of enterprise sales/solutions engineering experience</li> <li>6+ years of software development experience</li> <li>6+ API’s and Data platforms experience</li> <li>Bachelor's degree in Computer Science, a related field, or relevant work experience</li> <li>Remote work friendly, with the ability to travel up to 50%</li> <li>Loves teamwork &amp; collaboration in a fast-paced environment</li> <li>Customer-facing experience &amp; comfortable engaging all levels of technologists, including individual developers, QA, product, &amp; engineering leaders</li> <li>Experience engaging senior management &amp; executive audiences to convey Postman's value proposition</li> <li>Capable of forging deep, long-lasting relationships with Strategic customers</li> <li>Strong understanding of APIs, &amp; experience with producing &amp; consuming APIs across different domains</li> <li>Strong understanding of modern development methodologies &amp; DevOps with an appreciation of the software development life cycle</li> <li>Comfortable with the enterprise SaaS sales process &amp; common security concerns of cloud services</li> <li>Experience executing enterprise sales strategies &amp; sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.</li> <li>Excellent listener who seeks to understand what a customer is trying to achieve rather than pre-supposing solutions</li> <li>Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.</li> <li>Fast learner, excited &amp; willing to learn new technology on an ongoing basis</li> <li>Excellent communication skills (presentation, verbal &amp; written)</li> </ul><div class="content-conclusion"><h2 data-renderer-start-pos="4036">What Else?</h2> In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.&nbsp; At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. <h2 data-renderer-start-pos="3620">Our Values</h2> At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. <h2>Equal opportunity</h2> Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.</div>

Strategic Solutions Engineer

<h2>This is Engineering at Lattice</h2> At Lattice, we build software that helps people and organizations thrive. Our engineering team values maintainable systems, strong collaboration, and thoughtful product experiences. As we expand AI-powered capabilities across our platform, security is a core part of how we design, build, and operate our product. Our Product Security team partners closely with engineering to ensure we ship features that are secure by default and resilient in production. <h2>What You Will Do</h2> You will work closely with product and platform engineering teams to improve the security of Lattice’s applications and services. Product Security &amp; Engineering Partnership <ul> <li>Partner with engineers to identify, triage, and remediate security issues in product features and services</li> <li>Participate in security reviews and threat modeling for new features and systems</li> <li>Perform security-focused code reviews and help identify common vulnerabilities</li> <li>Contribute to secure-by-default patterns, libraries, and tooling in our TypeScript-based stack</li> </ul> Security Tooling &amp; Operations <ul> <li>Help implement and operate security tooling (SAST, DAST, dependency scanning, etc.)</li> <li>Support vulnerability management workflows, including internal findings and bug bounty reports</li> <li>Assist in investigating security issues and assessing risk and impact</li> </ul> Cloud &amp; Platform Security <ul> <li>Collaborate with platform and infrastructure teams to improve application and cloud security posture</li> <li>Contribute to improving security practices in AWS-based environments</li> </ul> AI/LLM Security <ul> <li>Assist in identifying and mitigating risks in AI/LLM-powered features, including prompt injection, data leakage, and unsafe output handling</li> <li>Apply emerging best practices (OWASP Top 10 for LLM Applications) to real product use cases</li> </ul> Security Enablement <ul> <li> <ul> <li>Contribute to security guidance, documentation, and training for engineering teams</li> <li>Help improve how security is integrated into the development lifecycle</li> </ul> </li> </ul> <h2>What You Will Bring to the Table</h2> Experience that is important for you to have at some level: <ul> <li>1–3+ years of experience in product security, application security, or software engineering</li> <li>Experience writing and maintaining code in JavaScript/TypeScript (or similar languages like Python or Ruby)</li> <li>Familiarity with common web and API vulnerabilities (e.g., OWASP Top 10)</li> <li>Exposure to security testing tools (SAST, DAST, dependency scanning, etc.)</li> <li>Experience working in or with cloud environments (AWS or similar)</li> </ul> <h4>Technical Approach</h4> <ul> <li>Ability to identify common security risks and suggest practical mitigations</li> <li>Understanding of secure coding practices and basic security controls</li> <li>Interest in how security decisions impact real-world product systems</li> </ul> <h4>Collaboration &amp; Growth</h4> <ul> <li>Strong communication skills and ability to work closely with engineering teams</li> <li>Willingness to ask questions, learn quickly, and take ownership of well-scoped problems</li> <li>Ability to contribute to team discussions and share security context effectively</li> </ul> Experience that would be nice to have: <ul> <li>Experience with modern web architectures (Next.js, NestJS, GraphQL)</li> <li>Familiarity with containerization or Kubernetes</li> <li>Experience or interest in AI/LLM security, including</li> </ul> Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. ---- The estimated annual cash salary for this role is CAD $93,750 - CAD $125,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget. *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-remote<div class="content-conclusion"><h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.&nbsp; <hr> Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy"> Lattice's Job Applicant Privacy Policy</a>.</div>

Product Security Engineer

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>Overview Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, FulfillmentPro, CarrotAds, and adjacent software products. We're seeking a Senior Director, Enterprise Delivery and Growth to serve as the leader for this software portfolio — accountable for the full retailer experience from first implementation through ongoing growth and renewal. In this highly visible, impact-driven role, you will lead three Director-led organizations — Retailer Delivery (implementations), Enterprise Architecture &amp; Engineering (solutions architecture, technical account management, and forward-deployed engineering), and Retailer Success (post-live growth and expansion) — and own the outcomes that matter: time-to-live, implementation quality and CSAT, adoption velocity, net revenue retention (NRR), and expansion GTV. You'll partner closely with Business Development, Product, Engineering, Data Science, and support teams to align roadmaps, operating models, and tooling that reduce complexity and scale outcomes without linear headcount growth. This is a roll-up-your-sleeves leadership opportunity for someone who thrives in a fast-paced, BD-led commercial environment, brings executive presence with enterprise retailers, and can set high standards while empowering senior leaders. The role is remote across the United States and Canada, with a preference for proximity to Toronto for key cross-functional collaboration. About the Job <ul> <li>Act as the leader for StorefrontPro, Enterprise API (Fulfillment and Ads), and FoodStorm, owning the software portfolio's business outcomes end to end — including NRR, expansion GTV, gross revenue retention, time-to-live, implementation quality, and post-live adoption velocity.</li> <li>Lead and set the strategic agenda for three Director-led teams — Retailer Delivery, Enterprise Architecture &amp; Engineering, and Retailer Success — evolving post-sale engagement from feature enablement toward consultative business advisory that drives retailer ecommerce P&amp;L results.</li> <li>Build a senior consultative CS capability by hiring and sponsoring Principal Growth Strategists who engage retailer executives on strategy, merchandising, and operations — not just platform configuration — and who can influence roadmap adoption.</li> <li>Define and operationalize the joint BD-CS operating model for enterprise accounts, setting soft standards and shared expectations that preserve BD's commercial leadership while ensuring consistent, high-quality execution and escalations.</li> <li>Set the strategic standard for enterprise implementations and own time-to-live as a business lever; champion tooling, automation, and platform investments with Product and Engineering that improve launch speed, activation, and quality at scale.</li> <li>Design the implementation-to-success motion as an intentionally managed lifecycle (not a document handoff), ensuring launches transition seamlessly into early-lifecycle growth with clear ownership and accountability.</li> <li>Lead the Enterprise Architecture &amp; Engineering organization — encompassing solutions architecture, technical account management (TAM), and forward-deployed engineering — to drive technical delivery excellence, ecosystem and API adoption, integration quality, and platform reliability across the retailer portfolio.</li> <li>Represent the portfolio narrative to executive leadership — integrating delivery performance, post-live growth, pipeline risk, and outlook — while maintaining executive presence with retailer counterparts during high-stakes moments.</li> </ul> About You Minimum Qualifications <ul> <li>12+ years of enterprise software leadership spanning post-sale functions at a B2B SaaS or enterprise technology company.</li> <li>Direct, accountable leadership of a professional services, implementation, or delivery organization, with demonstrated understanding of org design, quality drivers, and scale failure modes.</li> <li>Direct, accountable leadership of a customer success or account management organization responsible for post-live growth, NRR, and expansion.</li> <li>Ownership of a combined post-sale P&amp;L with $200M+ ARR, accountable across the full customer lifecycle (implementation through renewal/expansion).</li> <li>5+ years managing Director-level leaders across distinct functional disciplines, with a track record of setting standards and holding senior leaders accountable without micromanagement.</li> <li>Proven success operating in a BD/Sales-led commercial environment and establishing shared norms across BD, Delivery, and CS without imposing rigid process.</li> <li>Experience leading or directly managing a solutions architecture, technical account management, or professional services engineering function, with an understanding of how technical delivery teams complement commercial account teams on shared enterprise accounts.</li> <li>Demonstrated ability to integrate technical and commercial organizations under a unified operating model — including solutions architecture, technical account management, and engineering functions alongside commercial success teams — while preserving functional depth and career paths within each discipline.</li> <li>Deep familiarity with enterprise retail, grocery, or adjacent complex B2B domains, including how large retailers evaluate, implement, and scale technology solutions.</li> </ul> Preferred Qualifications <ul> <li>Track record of improving time-to-live and implementation quality at scale, with measurable gains in launch speed, activation rates, or delivery consistency.</li> <li>Experience transforming CS from reactive enablement to proactive business advisory, including talent strategy, operating model, and tooling changes.</li> <li>Hands-on design of implementation-to-success motions where delivery and success run in parallel on the same accounts.</li> <li>Experience running commercial success and technical account management as distinct disciplines within the same organization, with clear role boundaries, shared account ownership models, and escalation protocols.</li> <li>Track record of building or scaling a TAM or technical success function — including defining the role boundary between TAM, solutions architecture, and support — with clear career ladders that attract and retain technical talent.</li> <li>Background operating across multiple software business lines with distinct GTM and delivery motions and establishing cross-portfolio coordination standards.</li> <li>Familiarity with tiered CS models (high-touch for strategic accounts and scaled/digital for the long tail) and when to apply each.</li> <li>Experience applying AI to augment CS, TAM, and delivery workflows to scale coverage and quality without linear headcount growth.</li> <li>Background in or strong exposure to grocery, retail technology, ecommerce platforms, or supply chain software.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$264,000&mdash;$278,500 CAD</div></div></div>

Senior Director, Enterprise Software and Growth

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacarts Shopping Experience team, part of the Shopping org within Core Experience, owns the end-to-end consumer journey with a single retailer—from storefront and browse, through search and item discovery, into cart and checkout, and all the way to the order status page. We’re focused on building intuitive, data-informed experiences that help customers find what they love, faster. We’re looking for a Data Science Manager to lead a team of data scientists and shape the analytics and experimentation strategy across critical shopper surfaces including storefront, browse/aisles, search, cart, checkout, OSP, Family, Lists, and Meals/Health. In this highly cross-functional role, you’ll partner closely with Product, Engineering, Design, and Operations to define the right metrics, raise the bar on experiment design and readouts, and deliver insights that drive higher conversion, retention, and satisfaction—while fueling stronger outcomes for retailers and data-grounded AI features. This is a fast-paced environment with evolving priorities and complex tradeoffs across Enterprise, Lifecycle, Category Growth, and Foundations work. You’ll thrive here if you love rolling up your sleeves, operating with clarity amid ambiguity, and bringing crisp measurement and storytelling to high-impact decisions at scale. <h2>About the Job</h2> <ul> <li>Lead, mentor, and grow a high-performing team of data scientists; set clear priorities, uphold technical excellence, and develop career paths.</li> <li>Define and own the analytics and experimentation strategy across storefront, browse/aisles, search, cart, checkout, OSP, Family, Lists, and Meals/Health—covering metrics, guardrails, instrumentation, and experiment best practices.</li> <li>Own core shopping metrics and event logging; improve data quality, build reusable dashboards/tools, and ensure reliable, timely insights for decision-making.</li> <li>Drive “DS understand projects” that uncover friction in shopping funnels; scope root-cause analyses and partner with PM and Eng to prioritize and ship fixes that move conversion and retention.</li> <li>Partner as a thought leader with Product and Engineering leadership to shape roadmaps, make tradeoffs across Enterprise, Lifecycle, Category Growth, and Foundations work, and ensure goals are measurable and achievable.</li> <li>Set the bar for experiment design and readouts; coach teams on hypothesis formation, sampling, power analysis, metric selection, and clear storytelling of results and implications.</li> <li>Collaborate with ML partners on ranking, recommendations, and personalization initiatives, aligning offline/online evaluation with business outcomes and shopper experience goals.</li> <li>Influence and improve cross-functional rituals (e.g., experiment reviews, prioritization forums) to increase speed, rigor, and learning across the organization.</li> <li>Ensure AI/agentic features are grounded in robust data and measurement frameworks, with clear definitions of success and long-term impact.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>6+ years of experience in data science or analytics, including 2+ years directly managing or tech-leading a data science team in a fast-moving environment.</li> <li>Proven track record optimizing consumer app experiences at scale (e.g., funnels, ranking, personalization, experimentation) in technology or similar product-led organizations.</li> <li>Deep hands-on expertise in experimentation and measurement, including A/B testing, guardrails, metrics design, and logging/event instrumentation.</li> <li>Strong analytical and technical skills with proficiency in SQL and Python or R.</li> <li>Experience translating ambiguous customer and retailer problems into clear metrics, analyses, and experiment roadmaps that drive measurable outcomes.</li> <li>Demonstrated cross-functional leadership with Product, Engineering, Design, and Operations; able to influence roadmaps and drive alignment without formal authority.</li> <li>Track record as a data quality champion—improving instrumentation, building reusable dashboards/tools, and advocating for rigorous yet pragmatic decisions.</li> <li>Excellent communication and storytelling skills; able to explain complex tradeoffs and experiment results to non-technical partners and senior stakeholders.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in e-commerce, marketplaces, or consumer mobile apps, especially in grocery/retail or multi-retailer environments.</li> <li>Background in ranking, recommendation, or personalization systems (e.g., search, recommendations, or personalization platforms) and their evaluation.</li> <li>Prior experience standing up or scaling experimentation programs, including tiering, experiment review forums, guardrails, or governance.</li> <li>Experience leading or partnering closely with ML teams on production models and offline/online evaluation strategies.</li> <li>Success operating in a highly cross-functional, matrixed organization and influencing director+ and VP+ stakeholders.</li> <li>Experience defining metric frameworks for complex, multi-surface journeys (e.g., friction metrics, “bad shopping paths,” long-term outcomes).</li> <li>Familiarity with GenAI and AI-assisted workflows (e.g., using LLMs for analytics, experimentation tooling, or product features).</li> <li>Track record of building data science culture through mentoring, best practices, and process improvements.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$192,000&mdash;$202,500 CAD</div></div></div>

Data Science Manager, Shopping Experience

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team. About the job Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio’s communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards. Responsibilities In this role, you’ll: <ul> <li>Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories</li> <li>Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics</li> <li>Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap</li> <li>Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth</li> <li>Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS</li> <li>Proven track record of leading successful product launches and driving product strategies</li> <li>Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes</li> <li>Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders</li> <li>Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals</li> <li>Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges</li> <li>Experience with the cloud, APIs, communications, and/or enterprise software</li> <li>Bachelor in Computer Science, Engineering, or equivalent practical experience</li> </ul> Desired: <ul> <li>Experience building products/services related to APIs, developer experience</li> <li>Experience working in a regulated ecosystem</li> </ul> Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp; Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$CAD: 145,840.00 - $CAD: 182,300.00&nbsp;</li> <li>Target Bonus Percentage 15%</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Staff, Product Manager

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Senior Zendesk Business Systems Analyst and Admin, Support Systems About the job This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools and automated workflows that improve their productivity. Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.&nbsp; In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions. You will work closely with our program managers, data, systems and engineering teams to enable world-class experiences for our customers and internal business teams at Twilio. You will have the expertise to design and configure enterprise systems for scale and long-term growth.&nbsp; Responsibilities In this role, you’ll: <ul> <li>Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards</li> <li>Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience</li> <li>Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment</li> <li>Use a combination of standard functionality and custom development to solve business problems and &nbsp;simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.</li> <li>Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! <ul> <li>5 + years of experience with system design and configuration of Zendesk.&nbsp;&nbsp;</li> <li>Knowledge of configuring triggers, automation, macros, queries, explore reports and dashboards within Zendesk</li> <li>Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well prioritized) with high quality.</li> <li>Passionate about getting the best out of our third party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs. Familiar with industry standards, and curious about new applications and technologies.</li> <li>Excellent written and verbal communication skills. You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.</li> <li>Propose AI and Automated solutions within Zendesk that can help the business</li> <li>Familiarity with JIRA/Confluence/Google Suite to document requirements, processes and solutions&nbsp;</li> </ul> Desired: <ul> <li>Zendesk Support Administrator Certification is preferred, Experience with Salesforce, workforce management tools,QA and other auxiliary systems is a plus</li> <li>Technically savvy and preferably have experience with APIs, java scripting, communications, enterprise software, and/or cross-channel systems.</li> <li>Hands-on experience working in a customer support or services organization.</li> </ul> Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: <ul> <li>$99,760.00 (Developing Minimum) - $124,700.00 (Mid)</li> <li>Target Bonus Percentage 12.50%&nbsp;</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Senior Zendesk Business Systems Analyst

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Senior Sales System Engineer ( Application Engineer 3 ) About the job Twilio is looking for a Senior Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape.&nbsp; You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data,&nbsp; and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions. Responsibilities In this role, you’ll: <ul> <li>Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.</li> <li>Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.</li> <li>Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders.</li> <li>Review and assure quality in all code entering our codebase.</li> <li>Continually evaluate and refactor our existing codebase for increased extensibility.</li> <li>Architect and implement solutions specifically designed to stay within Salesforce multi-tenant constraints (e.g., Heap Size, CPU timeouts, and SOQL limits).</li> <li>Ability to learn new technologies depending on project requirements.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>4-6 years of experience building and maintaining Salesforce environments supporting enterprise-scale systems.</li> <li>Must have hands-on experience building Lightning Web Components, Apex,SOQL GitHub, and other CI/CD tools within Salesforce.</li> <li>Solid understanding of Salesforce integration patterns (REST/SOAP APIs, platform events, asynchronous processing)</li> <li>Strong experience designing Salesforce data models for complex workflows and integrations</li> <li>Experience leveraging AI-assisted development tools (e.g., Claude, Cursor) to accelerate the development of Apex code, Flows, and Salesforce metadata while maintaining code quality and best practices</li> <li>Debug issues, troubleshoot errors, and help maintain existing Salesforce solutions for performance and reliability</li> <li>Collaborate with team members, business analysts, and stakeholders to understand requirements and implement solutions</li> <li>Stay updated with Salesforce features, tools, and releases while continuously improving technical and problem-solving skills.</li> <li>Proficiency in developing unit tests with assertions for core functionality</li> </ul> Desired: <ul> <li>​​Platform Developer 1 and ​​Platform Developer 2 certification&nbsp;</li> <li>Experience in SQL, Python, Data Cloud, Snowflake</li> <li>Hands-on experience with MuleSoft/Informatica or similar middleware</li> <li>Experience developing and deploying through Heroku.</li> <li>Experience with Agentforce (AI bots, agent assistance, automated routing and classification) Einstein, AI tools/technologies , Tray.io</li> </ul> Location This role will be based remotely in British Colombia, Alberta, or Ontario Canada Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The estimated pay ranges for this role are as follows: <ul> <li>CAD $109,600 - $137,000</li> </ul> Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions</a>.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Senior Sales System Engineer 3

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Senior Revenue Accountant About the job The Senior&nbsp; Accountant will play a key role in the daily accounting operations of a fast-paced tech environment. Responsibilities include supporting month-end close, preparing journal entries, performing account reconciliations, and assisting with internal and external financial reporting. This role will also contribute to revenue accounting and contract implementation processes, ensuring compliance with ASC 606 and other relevant accounting standards. The ideal candidate is detail-oriented, collaborative, and comfortable working in a dynamic, high-growth setting. Responsibilities In this role, you’ll: &nbsp; <ul> <li>Lead and perform month-end and quarter-end close activities, including journal entries, reconciliations, and variance analysis.</li> <li>Support revenue accounting processes, including contract review, revenue recognition, and deferral schedules in accordance with ASC 606.</li> <li>Assist in internal and external audits</li> <li>Ensure compliance with internal controls, company policies, and accounting standards.</li> <li>Assist with system implementations and process improvements to streamline accounting workflows.</li> <li>Partner cross-functionally to provide insights and support business decision-making.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! &nbsp; *Required: <ul> <li>Bachelor’s degree or equivalent in a Finance/Accounting related function</li> <li>Strong working knowledge of GAAP and operational month-end close processes, with some exposure to ASC 606</li> <li>Proven ability to prioritize work independently to meet deadlines in a fast-paced and dynamic environment</li> <li>Advanced Excel skills, including complex functions</li> <li>Strong analytical and problem-solving abilities with attention to detail</li> <li>Effective communicator with strong collaboration skills</li> <li>Highly organized, adaptable, and deadline-driven in a fast paced environment</li> <li>Strong verbal and written communication skills in English, to effectively present to peers and management</li> </ul> Desired: <ul> <li>Master’s Degree in Accounting or Finance and/or CPA certification</li> <li>5+ years in public accounting or experience working at a fast growing company</li> <li>Experience with Oracle or other large ERP systems</li> <li>Experience with Zuora and/or Zuora Revenue</li> </ul> Location This role will be remote, and based in &nbsp;Ontario, British Columbia or Alberta, Canada. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. &nbsp; The estimated pay ranges for this role are as follows: <ul> <li>CAD $75,040.00 - CAD $93,800.00&nbsp;&nbsp;</li> <li>Target Bonus Percentage 12.50% (When Applicable)</li> </ul> &nbsp; The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Senior Accountant, Operational Revenue Accounting

<h2>Role Description</h2> GTM TechOps owns the systems, data, and automation that power the full customer lifecycle, from first touch through renewal and expansion. This role sits within that ecosystem, with a focus on enabling our customer-facing GTM teams through AI-powered tools and workflows. As a Product Manager, GTM Systems, you will define and drive how AI is applied across our GTM systems. This includes identifying high-impact use cases, evaluating and integrating first-party and third-party tools, and ensuring solutions work seamlessly within the broader GTM ecosystem. You will partner closely with engineering, technical architects, design, analytics, operations, and enablement to turn business needs into production-ready solutions that improve how sales, marketing, and customer teams operate day to day. You will own the product lifecycle from problem definition through execution and adoption, including rapid prototyping to explore and validate ideas. You will set priorities and make tradeoffs that balance speed with long-term system health.&nbsp; Success in this role requires strong product judgment, systems thinking, and a practical understanding of applied AI in operational environments. <h2>Responsibilities</h2> Shape and drive the AI roadmap and priorities for GTM systems <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Define how AI is applied across customer-facing GTM workflows</li> <li>Identify, compare, and prioritize the highest-impact opportunities across sales, marketing, and customer success</li> <li>Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration</li> </ul> Define and operationalize AI-driven workflows <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Shape how systems determine and trigger next best actions across the customer lifecycle</li> <li>Define how customer context, priority, and signals inform decisions and automation</li> <li>Establish when actions are handled by AI versus human teams, and how those interactions are coordinated</li> </ul> Deliver AI-powered solutions end to end <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Translate GTM needs into scalable product requirements</li> <li>Use rapid prototyping to explore ideas and de-risk decisions early</li> <li>Lead development from problem definition through launch in partnership with engineering and technical architects</li> <li>Ensure solutions are embedded in core systems and usable in day-to-day workflows</li> </ul> Drive adoption and business impact <ul> <li>Partner with operations and enablement to drive adoption and change how GTM teams operate</li> <li>Define success metrics and iterate based on performance and user feedback</li> <li>Collaborate with engineering, technical architects, design, analytics, operations, and enablement to align on priorities, tradeoffs, and execution</li> </ul> <h2>Requirements</h2> <ul> <li>Demonstrated product management experience, preferably in SaaS or internal platforms</li> <li>Strong understanding of CRM and GTM systems such as Salesforce and adjacent tools</li> <li>Proven ability to set product direction, prioritize effectively, and drive execution across cross-functional teams</li> <li>Strong analytical skills, including defining metrics and making data-informed decisions</li> <li>Experience evaluating and integrating third-party tools alongside first-party development</li> <li>Familiarity with applying AI to business workflows such as automation, decisioning, or copilots</li> <li>Ability to operate with speed and make sound tradeoffs under ambiguity</li> <li>Clear communication skills and ability to align engineering, technical architects, analytics, operations, and enablement stakeholders</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience with AI/automation in GTM workflows (agent assist, enrichment, copilots, etc.)</li> <li>Experience working in hybrid PLG and sales-led environments</li> <li>Experience with tools for experimentation, analytics, or workflow automation</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotvoz70zz67zqvloxwcxz77zz76zbrz90zdz77zeycz82zz65z

Product Manager, GTM Systems

At Mercury, we believe building a great company starts with the people who represent it. Our Sales and Customer Experience teams sit at the center of our mission—serving as the bridge between our product and the founders we support. We’re looking for a Senior Recruiter who knows how to translate ambitious business goals into thoughtful, high-impact hiring. This role is critical to Mercury’s growth this year. As the primary hiring partner for leaders across Sales, Partnerships, and Revenue Operations, you’ll help scale our GTM organization during a formative stage. You’ll influence senior, opinionated stakeholders, design hiring strategies for complex roles, and help shape how recruiting operates as we continue to grow. While this role does not involve direct people management, you’ll operate as a leader on the recruiting team by mentoring others and setting the bar for excellence. We’re looking for someone who is comfortable with ambiguity, moves with urgency, and brings a no-task-too-small mindset to building durable systems from the ground up. <h3>What you’ll do</h3> <ul> <li>Serve as a trusted hiring partner to Sales leadership, advising on role design, hiring strategy, and execution for critical initiatives</li> <li>Own full-cycle recruiting for high-impact GTM roles, from sourcing through close, with a focus on candidates who thrive in fast-paced environments</li> <li>Influence and align senior, opinionated stakeholders through data, judgment, and clear communication</li> <li>Mentor and support members of the recruiting team, sharing best practices and helping manage high-volume pipelines Continuously improve recruiting efficiency by refining processes, tools, and candidate experience without compromising quality</li> <li>Represent Mercury to top-tier candidates, clearly articulating our mission, culture, and the opportunity to help build a sales organization in its early stages</li> <li>Maintain a strong bias toward results, bringing resilience and creativity to niche searches and urgent hires</li> </ul> <h3>What you’ll need</h3> <ul> <li>Significant experience recruiting for GTM roles in high-growth environments, with a proven record of impact</li> <li>Deep expertise in full-cycle recruiting, including creative sourcing and closing complex offers</li> <li>Strong stakeholder management skills, with the ability to influence through trust, transparency, and insight Comfort operating in ambiguity and building structure where none exists yet A hands-on, self-starter mindset with a willingness to do whatever the moment requires</li> <li>Clear, thoughtful, and precise communication skills</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 - $203,800</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700 - $183,400</li> <li>Canadian employees (any location): CAD 154,100 - 192,600</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AS1 &nbsp;

Senior Recruiter - Sales

Mercury's ability to serve its customers well depends on what happens behind the scenes—and Mission Control is at the center of that. It's the platform that empowers every internal team to keep Mercury's banking* processes moving: payment operations, banking engineers, customer support, compliance, and risk all open it every day to know what needs attention, what needs investigation, and what needs action. We're looking for a Senior Product Manager to own Mission Control from strategy to execution—and to build the next generation of the platform from the ground up. The tooling your users need doesn't fully exist yet, which makes this a genuinely 0-to-1 role with real stakes: what you build will be felt by nearly every team at Mercury, every single day. You'll have an explicit mandate to leverage AI to ship smarter operator tooling, and to hold Mercury's quality and design bar in a context where most companies settle for good enough. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: <ul> <li>Own the Mission Control roadmap: Define and drive the strategy and execution plan for Mercury's internal operator platform, keeping pace with Mercury's growth and regulatory requirements.</li> <li>Build for the people who run Mercury: Develop deep empathy for the operators who live in Mission Control every day—payment ops, banking engineers, compliance, customer support—and translate their workflows into efficient, elegant tooling they'll rely on.</li> <li>Set a high quality bar for internal products: Champion Mercury's design and quality standards in internal tooling, proving that "internal-facing" doesn't mean second class.</li> <li>Leverage AI to ship and scale: Identify where AI-powered features and intelligent automation can give operators leverage—helping them work faster, catch issues sooner, and do more with less.</li> <li>Define controls and safety: Own the design of role-based access controls, separation of duties workflows, and audit logging that ensure safe, compliant actions across the platform.</li> <li>Drive cross-functional alignment: Partner with engineering, design, compliance, risk, and operations to align on priorities and ship outcomes that keep Mercury's banking* operations running at their best.</li> </ul> Some things that might make you successful in a role like this: <ul> <li>7+ years of product management experience, ideally in fintech or building operator-facing or internal platforms.</li> <li>A track record of shipping high-quality internal tools, admin experiences, or operator platforms—not just building them, but making them something teams are proud to use.</li> <li>Deep empathy for internal users who rely on your product to do high-stakes work every single day.</li> <li>Genuine excitement about AI as a product tool: you think actively about how AI can make operators faster and more effective, not just as a buzzword but as something you'd build toward.</li> <li>Comfort navigating technical complexity—you engage deeply with engineers on systems, data flows, access control, and audit requirements without needing to write the code yourself.</li> <li>A strong design sensibility that extends beyond consumer products—you believe every user interface deserves thoughtfulness, even when the user sits inside the company.</li> <li>An excellent communicator and collaborator who thrives working across a diverse set of stakeholders and levels of seniority.</li> </ul> The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $200,700 - $250,900</li> <li>Canadian employees (any location): CAD 189,700 - 237,100</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AT3 &nbsp;

Senior Product Manager - Mission Control

"Start where you are. Use what you have. Do what you can." – Arthur Ashe There's a version of investment products legal work that's mostly about maintaining what already exists. Reviewing disclosures that haven't changed in years, advising on products whose architecture was set long before you arrived. This isn't that. Mercury Treasury and Mercury Invest* are in some ways still taking shape and must continually rise to the occasion to meet evolving customer needs. The regulatory frameworks are complex, the product roadmap is ambitious, and the person in this role will have a direct hand in the high quality customer experience we deliver to Mercury users. Who we are: Since 2019, Mercury has been on a mission to reinvent banking* for the modern age. We blend elegant design and cutting-edge technology to offer checking and savings accounts, debit cards, payment services, credit products, cash management tools, and sophisticated analytics. Everything we build reflects our belief that finance should be thoughtfully crafted, fast, transparent, and frictionless. About the team: Our Product &amp; Regulatory Legal team operates like the rest of Mercury: with urgency, curiosity, and a bias toward action. We embed with product teams from early ideation through launch, working alongside engineers, designers, and compliance partners to get products right. We move fast, we take ownership, and we don't wait to be asked: If something needs figuring out, we’re up to the task. What you'll do: <ul> <li>Own the investment products portfolio: Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, the products through which Mercury's business and consumer customers access non-deposit investment products. You'll advise across the full product life cycle, including everything from supporting new feature development, drafting disclosures, calibrating on content for marketing and customer communications, and advising on operational matters with regulatory impacts.</li> <li>Work across the company: This role sits at the intersection of product, compliance, risk, engineering, and operations. You'll build relationships across all of these functions and bring legal perspective into conversations early; not as a checkpoint, but as a low ego, high ownership thought partner.</li> <li>Advise and support compliance: You'll work closely with Mercury's compliance team on regulatory matters affecting investment products, interpreting requirements, pressure-testing approaches, and supporting examination readiness with FINRA and the SEC.</li> <li>Flex and grow: While investment products are your home base, you'll also have opportunities to contribute across Legal on other product areas, gaining new experiences and broadening your expertise over time.</li> <li>Use AI intentionally: Bring a working knowledge of AI tools in legal workflows and a genuine interest in finding new ways to drive efficiency. We're building a legal team that works smarter, not just harder.</li> <li>Be a storyteller: Translate dense regulatory concepts into straightforward, energizing narratives for product teams and other stakeholders as well as external audiences.</li> <li>Stay curious and agile: Embrace each new regulation, market shift, or product pivot as a learning opportunity. Mercury's regulatory landscape is evolving quickly, and the scope of this role will grow with it. This is not a maintenance-only role.</li> </ul> What you should have: <ul> <li>6+ years of legal experience, with at least 2 of those years focused on non-deposit investment products.</li> <li>Familiarity with the Investment Advisers Act, Securities Act, Investment Company Act, Regulation Best Interest, Form CRS/ADV, FINRA rules, and related regulatory frameworks.</li> <li>Some in-house experience is preferred but not required. Bonus points for exposure to regulatory agencies relevant to these products, whether as a member of agency staff or as part of an industry role.</li> <li>Exceptional communication skills. You know your audience and you tailor accordingly. You're as precise in a Slack thread as you are in a regulatory filing, and you know the value of a well-selected emoji in one versus the other.</li> <li>A proactive sense of ownership. You're never afraid to say "I don't know, but I'll find out."</li> <li>Strong working knowledge of AI use cases within legal roles and/or financial services generally and genuine interest in using AI to drive efficiency in your work.</li> <li>Some additional experience outside the investments/brokerage space. The right candidate brings a broader foundation in financial services, payments, or fintech.</li> </ul> What will make you successful here: Mercury is a place where legal counsel are expected to have a point of view. Not just about what the regulation requires, but about how the product can meet that bar in a way that's elegant, scalable, and good for customers. The people who thrive on this team treat ambiguity as an invitation rather than a reason to pause. They read a regulation and think about what it permits, not just what it prohibits.&nbsp; You'll also spend a meaningful amount of your time on work that doesn't look like traditional legal practice: scoping cross-functional projects, pressure-testing product designs, building operational processes alongside compliance and ops partners. If you're someone who gets energy from that kind of work, and who measures their own impact by whether the product got better and not just whether the memo was airtight, you'll do well here. * Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Investment advisory products and services offered by Mercury Advisory, LLC ("MA"), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc.. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $219,000 - $273,800</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $197,100 - $246,400</li> <li>Canadian employees (any location): $207,000 - $258,700 CAD</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-JB1 &nbsp;

Senior Counsel - Product & Regulatory (Investment Products)

Jeff Bezos once said that the single most important thing is to focus obsessively on the customer. At Mercury, that shows up most clearly in our Sales and Customer Experience teams—the people responsible for how founders first experience our product and how they’re supported as they grow. Every hire on these teams has an outsized impact on how we build trust with our customers and how we scale. We’re looking for a Recruiter who can help shape that impact by translating business needs into thoughtful, high-quality hiring. This role is an important part of Mercury’s growth this year. As a hiring partner supporting Sales, Partnerships, and Revenue Operations, you’ll help scale our GTM organization by driving searches forward and delivering strong candidate pipelines. You’ll partner closely with hiring managers, execute on well-defined hiring strategies, and contribute to how recruiting operates as we continue to grow. We’re looking for someone who is organized, proactive, and comfortable owning their workstreams end-to-end. You should be excited to learn quickly, operate with autonomy, and contribute to building effective, scalable recruiting practices. What you’ll do <ul> <li>Partner with hiring managers and senior recruiters to execute hiring strategies for Sales and GTM roles</li> <li>Own full-cycle recruiting for assigned roles, including sourcing, screening, coordination, and offer support</li> <li>Build and manage candidate pipelines, ensuring a high-quality and efficient candidate experience</li> <li>Communicate clearly and consistently with stakeholders on pipeline health, progress, and blockers</li> <li>Identify and engage strong candidates through sourcing and inbound channels</li> <li>Represent Mercury to candidates, sharing our mission, culture, and the opportunity to join a growing GTM organization</li> <li>Contribute to improving recruiting processes, tools, and coordination across the team</li> <li>Maintain strong attention to detail while managing multiple roles and priorities simultaneously</li> </ul> What you’ll need <ul> <li>Experience recruiting or supporting hiring in a fast-paced environment (GTM or similar functions preferred)</li> <li>Strong organizational and execution skills, with the ability to manage multiple searches independently</li> <li>Comfort with full-cycle recruiting fundamentals, including sourcing, screening, and candidate management</li> <li>Ability to build relationships with hiring managers and candidates through clear and thoughtful communication</li> <li>A proactive, self-starter mindset with a willingness to learn and take ownership</li> <li>Ability to operate with some ambiguity while following established processes and guidance</li> </ul> The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,400 - $120,900</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $96,700 - $108,800</li> <li>Canadian employees (any location): CAD 101,500 - 114,200</li> </ul> Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-AS1 &nbsp;

Recruiter - Sales

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE As a Senior AI Engineer, you’ll take responsibility for integrating AI into Khan Academy product features, collaborating with our Product Management, Design, Engineering, and Content teams to develop tools and processes that ensure the consistency and quality of AI implementations.&nbsp; You will: <ul> <li>Collaborate with designers, product managers, and engineers to build AI-driven features that support education use cases</li> <li>Develop test datasets and evaluation criteria for the evaluation of AI outputs</li> <li>Measure, maintain, and improve AI output quality over time via experimentation with prompting, scaffolding, and implementation architectures</li> </ul> WHAT YOU BRING&nbsp; <ul> <li>Technical Proficiency: You have experience working in software engineering, data science, or related technical roles. Experience with python and/or go preferred.</li> <li>Applied AI experience: You understand what generative AI models are good at and how to elicit the best performance from them. You have a knack for structured, analytical thought, and you’re detail-oriented with high standards for quality. You understand techniques—including prompt chaining, RAG, tool-calling, and fine-tuning—for guiding generative AI outputs in service of a robust and performant enterprise product.</li> <li>Strong technical project management skills: our Senior Software Engineers often lead projects that involve multiple engineers.</li> <li>Testing and quality assurance: You’re committed to a careful, iterative, data-driven approach for optimization, innovation,&nbsp; and continuous experimentation. You have experience developing evaluation data sets for benchmarking model fit and task-specific performance.</li> <li>Data Analysis: You know how to analyze interaction data, both programmatically and manually, to identify actionable insights to optimize the user experience. You have experience using data to inform strategic decisions.</li> <li>Research: You keep informed about developments in AI and take an active interest in emerging research and industry trends, and you understand the implications for our product’s competitiveness and performance.</li> <li>Communication:&nbsp;Your strong communication skills help you collaborate effectively with cross-functional teams, including educators, developers, and designers. You can explain technical concepts and create high quality documentation.</li> <li>Collaboration:&nbsp;You have a history of working cross-functionally to achieve shared success in organization-wide goals and projects.</li> <li>Growth mindset:&nbsp;You’re adaptable to a fast-paced environment, and open to learning new tools and tech.</li> <li>Ethical Considerations and Bias Mitigation: You’re aware of ethical considerations in AI and machine learning, especially in an educational context, and are familiar with strategies for mitigating bias.</li> <li>Domain understanding: You have a solid understanding of education technology, curriculum development, and learning science.</li> </ul> Background/experience <ul> <li>5+ years of transferrable technical experience (e.g., software engineering, ML engineering, data science)</li> <li>2+ years applying AI, machine learning, and natural language processing concepts to real world problems.</li> <li>1+ years experience related to education (ed tech, instructional design, learning science research, teaching, etc.)</li> <li>A high level familiarity with the architecture and operation of large language models, and a nuanced understanding of their capabilities and limitations.</li> <li>Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority</li> <li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $137,871 - $172,339 USD annually for candidates based in the United States and $186,306 - $232,883 CAD annually for candidates based in Canada.&nbsp;The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.&nbsp; <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400;">Our team:&nbsp; <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3>OUR COMPANY VALUES</h3> Live &amp; breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. <st

Senior AI Engineer (24 months fixed-term)

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY&nbsp; Our students, teachers, and parents come from all walks of life, and so do we.&nbsp;Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger.&nbsp;We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve.&nbsp;We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a Data Analyst I (24 months fixed-term) to support high-visibility reporting and dashboarding across the organization. This role will be a key partner to senior leadership and the Philanthropy team, ensuring stakeholders and funders have timely, accurate, and well-explained metrics. We’re looking for someone who enjoys making data usable — clean definitions, consistent reporting, and clear visuals that help people make decisions. Job Responsibilities <ul> <li>Produce recurring reporting for senior leadership, including maintaining and updating Monthly Business Review (MBR) slides with company-level KPIs and narrative context (what changed, why it matters, and what to watch next).</li> <li>Build, own, and continuously improve self-serve dashboards for organizations/teams (e.g., Philanthropy and cross-functional leaders), ensuring metrics are clearly defined, quality checked for data issues, well-documented, and trusted.</li> <li>Respond to reporting requests from Philanthropy (including funder reporting), translating questions into clear requirements, pulling the right data, and delivering outputs on schedule.</li> <li>Align on metric definitions, reconcile discrepancies, and partner with data/engineering where instrumentation or pipeline issues impact reporting.</li> <li>Create lightweight analyses to add context to reporting (segmentation, comparisons over time, funnel summaries), and communicate findings in plain language.</li> <li>Improve reporting workflows by templating, documenting processes, and automating repeatable tasks, while shifting toward building AI-powered, self-serve access via AI agents that can respond to stakeholder questions in real time.</li> </ul> WHAT YOU BRING <ul> <li>A passion for Khan Academy’s mission and a desire to improve educational outcomes through better decision-making.</li> <li>At least 2 years of experience in analytics, business intelligence, or a related role (internships/academic projects welcome).</li> <li>Solid SQL skills (comfortable querying, joining tables, and validating results).</li> <li>Experience building dashboards and visualizations in a BI tool (e.g., Looker, Tableau, Power BI).</li> <li>Interest in or experience with AI tools (e.g., LLMs) and a willingness to learn how to build and iterate on AI-driven solutions (such as internal agents) to scale analytics with a strong sense of “what makes a dashboard actually useful.”</li> <li>Comfort working with spreadsheets and slide decks to present metrics clearly and consistently.</li> <li>Strong attention to detail and a healthy skepticism: you like validating numbers before sharing them widely.</li> <li>Clear communication skills, especially with non-technical stakeholders, and the ability to explain definitions and caveats without making everyone’s eyes glaze over.</li> <li>Ability to manage multiple requests, prioritize effectively, and meet deadlines for recurring reporting cycles.</li> <li>Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> <li>Familiarity with Python or R is a plus (helpful for light automation or deeper analysis, but not required).</li> <li>Prior experience in education, nonprofits, or funder-facing reporting is a plus.</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li>Competitive salaries</li> <li>Ample paid time off as needed – Your well-being is a priority</li> <li>8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li>Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li>Generous parental leave</li> <li>An exceptional team that trusts you and gives you the freedom to do your best</li> <li>The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li>Opportunities to connect through affinity, ally, and social groups</li> <li>And we offer all those other typical benefits as well: 401(k) + 4% matching &amp; comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $107,712 - $121,176 USD annually for candidates based in the United States and $145,552 - $163,746 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.&nbsp; <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400;">Our team:&nbsp; <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3>OUR COMPANY VALUES</h3> Live &amp; breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a

Data Analyst I, Analytics Reporting (24 months fixed-term)

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be. Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business. About the Ads Data Science Team: The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods.&nbsp; We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling. About the Role: Reddit’s Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality. This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization. Responsibilities: <ul> <li>Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy.</li> <li>Advance Lift Methodologies &amp; Experimentation: Own the statistical rigor behind Reddit’s Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers.</li> <li>Maximize Signal for Predictive Performance: Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS.</li> <li>Define Ground Truth &amp; Evaluation Frameworks: Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph.</li> <li>Lead Through Cross-Functional and Technical Influence: Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement.</li> </ul> Qualifications: <ul> <li>Required: <ul> <li>Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 10+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 6+ years of industry experience in applied science or data science roles</li> <li>Deep understanding of the ads ecosystem</li> <li>Demonstrated expertise in at least one of the following areas: <ul> <li>Measurement &amp; Experimentation at Scale (with focus on lift and attribution)</li> <li>Identity Graph Creation &amp; Resolution Methodology and Infrastructure</li> <li>Predictive Modeling with Signal Loss</li> </ul> </li> <li>Advanced proficiency in statistical programming (Python or R) and SQL</li> <li>Experience with machine learning or optimization techniques</li> <li>Strong understanding of experimental design, causal inference, or A/B testing methodologies</li> <li>Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners</li> <li>Experience working in fast-paced, ambiguous environments with cross-functional teams</li> </ul> </li> </ul> Benefits: <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> &nbsp; #LI-Remote<div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Staff Data Scientist, Ads

<h2>This is Engineering at Lattice</h2> Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative, and work closely with designers and product managers. We prioritize not only great technical architecture, but also an amazing product experience.&nbsp; <h2>What You Will Do</h2> <ul> <li>You’ll be responsible for building software to help companies build cultures in which their employees thrive.</li> <li>You’ll partner with other engineers to build products across a modern tech stack. Our current stack includes Typescript, React, Relay Modern, GraphQL, Node.js, PostgreSQL, and AWS.</li> <li>You’ll help us build and test experiments, many of which require tight cross-functional collaboration with product managers and designers, as well as cross-team collaboration between engineers.</li> <li>You will identify and evangelize improvements to improve our team output.</li> <li>You will help maintain high-quality technical documentation based on feedback from relevant stakeholders.</li> <li>You will focus on improving our user experience and find creative ways to reduce user pain points.</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You are passionate about software development and have 2+ years of professional experience writing and maintaining production-level applications.</li> <li>You have production-level experience in TypeScript, React, GraphQL, Node.js, and are passionate about learning and using any new technologies that are required at the job.</li> <li>Prior experience within data-driven teams is a plus, not a requirement.</li> <li>You are efficient in SQL and know how to model data and write performant queries in a relational database like PostgreSQL.</li> <li>You love to take on challenges that require coordination with multiple teams and multiple engineers.</li> <li>You are always striving towards understanding the codebase inside and out.</li> <li>You have the ability to understand the nuances of product requirements and translate them into a product experience.</li> <li>You take care to write code that your colleagues will also own, comprehend, and maintain.</li> <li>You are clear and concise in explaining your thought process and in enumerating the tradeoffs made in your work.</li> </ul> Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. ___ The estimated annual cash salary for this role is CAD $90,000- CAD $120,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning &amp; Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote<div class="content-conclusion"><h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.&nbsp; <hr> Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy"> Lattice's Job Applicant Privacy Policy</a>.</div>

Software Engineer

<div class="content-intro">Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.</div>As the Director of Technical Account Management at Airtable, you will lead and scale a high-impact team that owns the persistent technical relationship with our most strategic Premium Support customers — serving as the long-term architectural authority for how those customers build, deploy, and scale intelligent workflows on Airtable's platform. This role requires deep experience in platform architecture and integration, hands-on fluency with AI agent capabilities, and a clear-eyed understanding of what enterprise customers need to run Airtable as mission-critical infrastructure. <h1>What you'll do</h1> <ul> <li>Lead and scale a high-performing team of Technical Account Managers who serve as the persistent technical authority for Premium accounts — ensuring customer environments are built to fully leverage Airtable's platform, including Field Agents, Omni, automation architecture, and the connected data structures that make intelligent workflows perform at scale.</li> <li>Own the team's technical depth across Airtable's agent capabilities — including Field Agent configuration, data semantics, schema design, MCP connectivity, and automation architecture — so TAMs can guide customers through key architectural decisions and implementation.</li> <li>Coach and mentor Managers and ICs, building architectural judgment and platform fluency across the team. Foster a culture of ownership and continuous learning that keeps pace with Airtable's rapid product evolution.</li> <li>Establish and evolve frameworks for how TAMs assess and improve the technical health of Premium accounts — evaluating agent configurations, data semantics, integration coverage, and automation architecture against the full capability of the platform.</li> <li>Engage directly with customers during critical technical projects or escalations, diagnosing root cause, proposing structural remediation, and representing Airtable as a calm, expert partner.</li> <li>Partner across Sales, Customer Success, and Support to maintain clear ownership boundaries and identify high-value accounts for Premium Support — articulating the TAM value proposition in terms of architectural depth, agent reliability, and long-term technical health.</li> <li>Drive program development and influence product direction by iterating on delivery models and surfacing patterns around friction, gaps, or constraints that limit how customers realize value from Airtable's capabilities.</li> <li>Leverage data and KPIs (e.g., technical health scores, automation adoption, integration depth, CSAT) to inform decisions, measure success, and prioritize team focus.</li> </ul> <h1>Who you are</h1> <ul> <li>You have 10+ years in technical support, solution architecture, or technical account management roles, including at least 5+ years leading enterprise-facing technical teams.</li> <li>You bring a solutions-architect mindset, with the ability to evaluate a customer's existing build, identify structural risk, and prescribe scalable improvements — translating complex technical requirements into concrete, actionable plans. You've done this in platform or integration-heavy SaaS environments where customers require ongoing architectural guidance to realize full product value.</li> <li>You use AI heavily in your own work — not experimentally, but as a core part of how you operate. You have strong intuition for which tools and approaches extract real value, and you build that thinking into the workflows, playbooks, and frameworks you create for your team.</li> <li>You have working fluency in AI architecture concepts relevant to enterprise customers: agent frameworks, MCP connectivity, automation pipelines, and schema design that supports AI-powered workflows.</li> <li>You're a strategic leader and strong operator, known for building scalable frameworks that allow your team to deliver consistent technical value across a complex account portfolio — and for developing the technical depth and architectural judgment of the people around you.</li> <li>You are calm and confident under pressure, especially in high-stakes technical escalations, and you balance immediate resolution with long-term architectural remediation.</li> <li>You possess exceptional written and verbal communication skills, with the ability to make complex architectural trade-offs legible to audiences ranging from developers and data architects to leadership and executive sponsors.</li> <li>You're analytical and comfortable making data-informed decisions, using technical health signals and program metrics to prioritize resources and identify opportunities for evolution.</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing">EEO rights as an applicant</a>.&nbsp; VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description"><hr> Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.&nbsp;To learn more about our comprehensive benefit offerings, please check out&nbsp;<a class="slate-link selected" href="https://airtable.com/careers/life-at-airtable" data-slate-node="element" data-slate-inline="true">Life at Airtable</a><span data-slate-node="text" data-slate-fragment="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

Director, Technical Account Management

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div>About the Role Instacart's backend systems serve millions of customers every year, processing petabytes of data daily to power everything from personalized grocery recommendations to real-time fraud detection and advertiser measurement. As Senior Staff Software Engineer on the Data Infrastructure team, you will set the technical direction for the data platform that underpins the entire company’s data strategy — from the storage and compute layer to streaming infrastructure, analytics tooling, and governance systems. This is a role for a systems thinker who thrives at the intersection of deep technical depth and company-level strategic impact. You will define the multi-year architecture roadmap for our core data platform, drive major platform investment decisions, and operate as a thought leader both internally across engineering leadership and externally within the data infrastructure community. Your work will directly influence how Instacart makes decisions at scale and shape the platform economics of one of the most data-intensive technology companies in grocery commerce. &nbsp; About the Team The Data Infrastructure team builds and operates the systems that power Instacart’s data ecosystem — a modern data lakehouse built on Apache Iceberg, a multi-engine compute platform spanning stream processing and analytical query engines, and self-serve tooling that enables Product, Data Science, ML, Ads, Finance, and other engineering teams to move fast with data. We balance two mandates: maintaining a highly reliable production data platform serving the business today, and architecting the infrastructure that will serve it for the next three to five years. We operate in a world of significant scale and material infrastructure spend, where architectural decisions carry both technical and financial consequences. Some of the core technologies in our stack include: Apache Iceberg, Apache Flink, Trino, ClickHouse, Apache Kafka, Apache Spark, Snowflake, Databricks, Confluent, Airflow, dbt, Delta Lake, Scala, Python, Postgres, and AWS. The team operates with a high degree of ownership and autonomy. You will work closely with engineering leadership, data science, ML platform, ads infrastructure, finance engineering, and senior stakeholders across the organization. &nbsp; ABOUT THE JOB What You’ll Do <ul> <li>Define and Drive Data Infrastructure Vision: Own the multi-year technical vision and roadmap for Instacart’s core data platform (storage, compute, streaming, orchestration, analytical serving). Translate company data strategy (monetization, federated access, real-time) into a coherent, actionable architecture plan. Align with leadership and proactively evolve the architecture for scale, maturity, and cost.</li> <li>Lead Platform Strategy (Build, Buy, Ownership): Architect the ownership strategy for the data platform, determining build vs. buy (including managed services vs. open-source self-hosting). Lead technical/business case evaluations, full cost-benefit modeling, and risk analysis for major investments. Design phased migrations to ensure reliability while achieving long-term independence and cost efficiency.</li> <li>Own the Data Lakehouse Foundation: Drive the architecture and delivery of the open lakehouse, including unified table format, compute engine portfolio, and storage governance. Expand multi-engine compute (interactive, batch, stream processing). Define standards for data storage, access, governance, and sharing to enable compute portability and prevent lock-in. Ensure reliable scaling without proportional cost increase.</li> <li>Drive Real-Time and Streaming Infrastructure: Own the architecture for streaming data, event-driven pipelines, stream processing, and real-time serving for critical use cases (Ads, Fraud, ML). Make principled decisions on deployment models balancing cost, availability, and operational maturity.</li> <li>Pioneer AI-native Data Infrastructure Engineering: Lead the adoption, application, and cultural integration of AI/LLM tools across the data platform lifecycle, setting a high standard for AI-augmented workflows, driving high-leverage opportunities from automation to cost optimization, and partnering with other teams to embed AI-powered capabilities into the platform itself.</li> <li>Elevate Engineering Excellence: Serve as the senior technical voice, setting standards for system design and reliability. Lead architecture reviews. Mentor staff/senior engineers, fostering ownership and execution. Be a visible engineering leader, contributing to hiring and cross-org alignment.</li> <li>Partner Deeply with Stakeholders: Collaborate with Data Science, ML Platform, Ads Infra, Product Eng, Finance Eng, and Security to translate needs into reliable, self-serve infrastructure. Represent Data Infra in architectural forums, ensuring decisions support business priorities (monetization, compliance, AI). Clearly communicate complex trade-offs to technical and executive audiences.</li> </ul> Minimum Qualifications <ul> <li>10+ years of software engineering, focused on data infrastructure or distributed systems at scale.Sets technical direction for large-scale data platforms, defining multi-year architecture roadmaps and influencing strategy. Experience in high-growth, data-intensive environments with significant infrastructure scale and spend.</li> <li>Expertise in modern data lakehouse architectures, open table formats (Iceberg, Delta Lake, Hudi), and compute/storage trade-offs,&nbsp; in distributed query/compute systems (Trino, Spark, ClickHouse, etc.) for performance tuning and production reliability and event-driven infrastructure (Kafka, Flink, etc.)</li> <li>Proven track record owning and executing major infrastructure platform transitions, including build vs. buy, migration design, and risk management.</li> <li>Experience building compelling business cases for infrastructure investments, including cost-benefit analysis and TCO modeling.</li> <li>Exceptional technical communication for clear architecture documents, strategy memos, and proposals to drive leadership alignment. Strong ownership, comfort with ambiguity, and organizational influence to drive large, multi-team initiatives from concept to production.</li> </ul> Preferred Qualifications <ul> <li>Familiarity with data governance, compliance frameworks (SOX, CPRA, GDPR), and designing governance controls into the platform architecture.</li> <li>Experience with FinOps and data platform cost optimization, including managing multi-million dollar infrastructure budgets and negotiating vendor contracts.</li> <li>Deep knowledge of SQL and strong proficiency in Python or Scala for systems-level work.</li> <li>Experience with orchestration systems (e.g., Apache Airflow) and data transformation pipelines (e.g., dbt) in large-scale production environments.</li> <li>Track record of building and growing high-performing data infrastructure teams.</li> <li>Bachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$271,000&mdash;$286,000 CAD<

Senior Staff Software Engineer, Data Infrastructure

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> The Page Builder team is part of Instacart’s Retailer Platform organization within Core Experience Engineering. We own the content infrastructure that powers every consumer-facing page at Instacart—from the storefront homepage a shopper lands on, to the digital flyer they browse, the loyalty rewards they redeem, and the seasonal campaigns that drive purchases. Our systems operate at meaningful scale: the Content Management Domain (CMD) stores, resolves, and renders 150K+ active placements across 125+ format types and serves approximately 7 million placement fetches per day at roughly 200 RPS for 100+ retail partners. We’re looking for a Senior Software Engineer to lead high-impact platform initiatives that accelerate every team building on Instacart’s content layer. You will architect and drive the extraction of CMD from a Ruby monolith into a dedicated Go service, design proto-first API contracts used by many partner teams, and deliver low-latency, highly reliable services with clear SLOs. You’ll also shape a new composable content architecture that replaces 125+ hardcoded placement types with a single extensible type built on React components and Liquid templates—dramatically speeding up time-to-value for enterprise retailers and internal teams. This role is a force multiplier across Instacart. You’ll collaborate closely with Shopping/URSA, Feeds, Growth, Loyalty, and Ads to evolve CMD into a dependable, well-documented platform. You’ll help define our AI-native future by exposing Page Builder capabilities as MCP-compatible endpoints so AI agents can create, preview, QA, and publish pages end-to-end. If you thrive in fast-paced, high-ownership environments and enjoy rolling up your sleeves to solve complex, high-scale platform problems, you’ll feel right at home here. This role is open to candidates based in Canada (remote). <h2>About the Job</h2> <ul> <li>Lead the CMD service extraction: architect and drive the migration of our Content Management Domain from a Ruby monolith into a dedicated Go service using a strangler-pattern approach; design proto-first API contracts (e.g., v2/GetPlacements), implement concurrent visibility condition evaluation via goroutines, and establish formal SLOs (99.9% availability, under 30ms P90 placement fetch) for a system handling 7M daily requests across 15+ consumer surfaces.</li> <li>Design composable extensibility: replace 125+ hardcoded placement format types with a single composable type built on React components and Liquid templates to eliminate weeks of full-stack engineering per new format and unlock enterprise retailer customization at scale.</li> <li>Shape the AI-native content platform: expose Page Builder capabilities as MCP-compatible endpoints, enabling AI agents to create, preview, QA, and publish pages end-to-end; define how LLM-powered content creation, AI carousels, and agentic page management integrate with CMD.</li> <li>Drive cross-team architecture: own the technical relationship with Shopping/URSA, Feeds, Growth, Loyalty, and Ads; lead API contract design, coordinate migration sequencing, and ensure CMD evolves as a reliable, well-documented platform that other teams can confidently build on.</li> <li>Mentor and multiply the team: raise the engineering bar across Page Builder by mentoring engineers, establishing robust design patterns, and contributing to a culture where AI-assisted development is the default.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of professional software engineering experience.</li> <li>Strong backend engineering skills with production experience in Go, Ruby, Java, or similar systems-level languages.</li> <li>Proven track record designing and leading large-scale technical projects (e.g., service extractions, platform migrations, new system architectures consumed by multiple teams).</li> <li>Experience building and operating high-throughput, low-latency backend services (handling millions of daily requests, sub-100ms latency targets, formal SLOs).</li> <li>Experience with platform-focused API design (gRPC/Protobuf, GraphQL, or REST) consumed by downstream teams.</li> <li>Demonstrated ability to drive technical decisions across team boundaries, including leading design reviews, negotiating API contracts, and coordinating migrations.</li> <li>Experience mentoring engineers and elevating team-wide technical standards.</li> <li>Strong written and verbal communication skills, including authorship of technical design docs and presenting architecture to leadership and cross-functional partners.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Background with content management systems, page builders, or CMS infrastructure (content modeling, placement/component resolution, template rendering).</li> <li>Hands-on Go experience, including goroutines, channels, and building high-concurrency services.</li> <li>Monolith-to-microservice migration experience using patterns like strangler fig, dual-reads, or gradual traffic shifting.</li> <li>Experience building self-serve tooling for business users (merchants, retailers, marketers) where extensibility and reliability directly impact customer revenue.</li> <li>Experience with multi-tenant platform architecture serving diverse customers with shared infrastructure.</li> <li>Familiarity with AI/LLM integration patterns: MCP (Model Context Protocol), agent-based workflows, AI-generated content pipelines, or prompt-to-UI.</li> <li>Frontend experience with React/TypeScript (helpful, not required) given our span from backend infrastructure to WYSIWYG editor tooling.</li> <li>Experience at companies with analogous products or platforms (e.g., Shopify, Contentful, Builder.io, Webflow, DoorDash, Meta, Amazon).</li> <li>Experience with Protobuf/gRPC and proto-first API design.</li> <li>Familiarity with e-commerce or marketplace platforms, including retailer needs, storefront customization, and enterprise SaaS dynamics.</li> </ul> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$196,000&mdash;$207,000 CAD</div></div></div>

Senior Software Engineer II, Page Builder (Retailer Platform)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart's Platform team powers the foundational capabilities behind our marketplace and Storefront Pro, including order management, pricing and discounting, loyalty, payments, fraud, and customer experience. We're hiring a Senior Product Manager, Fraud &amp; Trust to lead the strategy and execution of our fraud detection, identity verification, and appeasements platforms that protect Instacart's four-sided marketplace of customers, shoppers, retailers, and advertisers. In this role, you will own the end-to-end product vision and roadmap for how Instacart prevents fraud, verifies identity, and resolves order disputes fairly. A core challenge is navigating the tension between cost efficiency and delivering a fast, fair customer experience - shaping fraud and appeasement policies with cross-functional partners that protect the business without degrading the customer experience that drives growth. You'll drive measurable impact on cost per order, fraud losses, and customer experience by evolving our real-time decision platform, advancing ML-driven fraud models, and shaping the next generation of AI-native fraud defense. Our Fraud &amp; Trust team directly drives cost savings, revenue growth, and enables new business launches across Instacart's marketplace and enterprise surfaces. If you thrive in a fast-paced, highly cross-functional environment and want to define the strategy for how one of the largest grocery platforms in the world fights fraud, this role offers the chance to deliver measurable impact. <h2>What Makes This Team Unique</h2> Instacart's Fraud &amp; Trust team sits at the intersection of platform infrastructure and real-world commerce - protecting millions of transactions across a four-sided marketplace while serving as a growth enabler. On the fraud and identity side, you'll own a real-time ML-powered decision platform and build the next generation of AI-native fraud defense. The industry is undergoing a generational shift from rules-based to AI-first fraud prevention, and you'll define Instacart's strategy for it. On the appeasements side, you'll tackle one of the most interesting product challenges in commerce: how do you make customers whole quickly and fairly when something goes wrong, while maintaining thoughtful safeguards against abuse? Every customer-facing commitment we make builds the trust that drives loyalty and growth, and also requires careful product and policy design to manage cost responsibly. You'll design the systems and policies that solve this tension at scale, working across Order Quality, CX, Legal, and Finance. <h2>About the Job</h2> <ul> <li>Own the fraud, identity, and appeasements product vision, strategy, and multi-year roadmap. Set a clear north star with quantified targets for fraud losses, cost per order, false positive rates, and customer experience - and regularly socialize that vision with leadership and cross-functional partners.</li> <li>Drive the evolution of Instacart's real-time fraud detection and identity platform - including ML model strategy, decisioning, identity verification (selfie, passkeys, ATO prevention), and account integrity across both marketplace and Storefront Pro. Optimize the balance between fraud prevention and customer experience.</li> <li>Champion an AI-native, AI-first approach to fraud and trust. Drive opportunities to apply AI/ML innovations across the full domain. Push beyond incremental rule tuning toward a fundamentally AI-first architecture.</li> <li>Lead the appeasements and order-issue resolution strategy - defining policies, guardrails, and product capabilities that balance fair customer treatment with abuse prevention. Partner with Order Quality, CX, and Legal to shape policies where customer-facing commitments require thoughtful safeguards. Drive measurable improvements to efficiency.</li> <li>Be the strategic leader, not just the executor. Proactively identify new opportunities, define the "where we go next" narrative, and produce clear product reviews that demonstrate depth, ambition, and clear trade-off analysis. Don't wait for partner teams to tell you what to build - own the direction.</li> <li>Partner closely with Data Science, ML Engineering, and Fraud Operations to define PRDs, scope ML model improvements, and translate complex fraud signals into scalable product capabilities. Leverage operational insights while maintaining independence of judgment on strategic direction.</li> <li>Collaborate across Platform, Payments, Order Management, Shopper, Legal, and CX teams to ensure fraud and trust capabilities are embedded across Instacart's full commerce stack - from checkout to post-order to international expansion. Stay ahead of the evolving fraud landscape, including organized fraud-as-a-service, AI-generated abuse, and emerging attack vectors.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>6+ years of product management experience, including 3+ years focused on fraud, trust &amp; safety, risk, identity, or a related high-stakes platform domain.</li> <li>Demonstrated ability to set product vision and strategy independently - not just execute on a defined roadmap, but define the north star, build conviction with leadership, and drive a multi-year narrative with measurable goals.</li> <li>Proven track record driving measurable business outcomes in fraud prevention or risk management - such as reducing fraud losses, improving authorization/approval rates, lowering false positive rates, or optimizing cost per order.</li> <li>Strong experience working with ML/data science teams on fraud detection models, risk scoring, or decisioning platforms. Comfort with data and experimentation (SQL, analytics tools, A/B testing) to size opportunities, validate hypotheses, and measure impact rigorously.</li> <li>Demonstrated success working cross-functionally with engineering, operations, data science, finance, legal, and compliance - with strong written and verbal communication skills to produce compelling strategy documents and build confidence in direction.</li> <li>Bachelor's degree in business, engineering, computer science, or a related field; equivalent practical experience considered.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience applying AI/ML innovations to fraud, identity, or trust &amp; safety - such as shipping GenAI/LLM-powered products, building AI-native detection/decisioning systems, or leveraging graph neural networks and multimodal analysis. Strong preference for candidates who think AI-first, not rule-first.</li> <li>Experience building for multi-sided marketplaces and/or enterprise/white-label platforms, with an understanding of how fraud controls need to adapt for different partner models and user types (customers, shoppers, merchants, advertisers).</li> <li>Experience leading or influencing without direct authority in an operational environment (e.g., working with Fraud Ops, Trust &amp; Safety Ops, or Risk Operations teams).</li> </ul> #LI-Remote <div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$194,000&mdash;$204,500 CAD</div></div></div>

Senior Product Manager, Fraud & Trust

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Every year, people spend nearly one trillion dollars on groceries—and food is one of the most meaningful parts of daily life, from rituals and celebrations to comfort and care. Instacart’s Design &amp; Research team is dedicated to making grocery shopping effortless for everyone, solving large-scale challenges across our four-sided marketplace of consumers, shoppers, retailers, and advertisers. We’re seeking a Senior Product Designer to join our Meals &amp; Health pod and shape highly personalized consumer experiences that integrate meal planning, nutrition, allergy management, and family dynamics into the core grocery journey. You’ll collaborate closely with Product, Engineering, Research, Data Science, Marketing, and Brand to create cohesive, trust-building experiences at scale that unlock new layers of value for households with specific needs and goals. This is a high-impact, highly collaborative role for a designer who thrives in ambiguity, balances rigorous execution with creative exploration, and connects strategy, interaction, and craft. You’ll work at the frontier of AI-powered, agentic grocery experiences alongside a tight, senior team that values clear communication, ownership, and inventive problem-solving. The role is remote-friendly across North America, with a preference for candidates able to collaborate effectively with Pacific Time hours. <h2>&nbsp;</h2> <h2>About the Job</h2> As a key member of the Meals &amp; Health pod, you’ll lead end-to-end product design across high-visibility surfaces and new 0→1 experiences that help customers plan meals, manage nutrition and allergies, and build healthy household routines. <ul> <li>Lead end-to-end design from discovery through delivery across Meals &amp; Health initiatives, including problem framing, exploration, prototyping, validation, and handoff.</li> <li>Design cohesive journeys across home, browse, and personalized feeds—establishing patterns, grids, and hierarchy that balance user needs, business goals, and partner visibility.</li> <li>Define experience frameworks for key moments (e.g., first 3 orders, onboarding for health goals, meal planning adoption) and translate principles into flows, UI, and content hierarchy.</li> <li>Leverage AI-assisted prototyping and concept development; explore agentic and conversational interfaces that bring personalized, AI-powered experiences to life within our design system.</li> <li>Partner with Product, Engineering, Research, Data Science, Marketing, and Brand to shape requirements, run experiments, and ship measurable outcomes at speed and quality.</li> <li>Plan or collaborate on research to uncover insights about meals, nutrition, and lifecycle behaviors; synthesize findings into journey maps and design opportunities.</li> <li>Raise the bar for experience-led thinking—mentoring partners on journeys and emotions (not just screens) and advocating for coherent, principle-driven work.</li> </ul> <h2>&nbsp;</h2> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>8+ years of experience designing consumer-facing digital products across web and mobile, with a portfolio of shipped, high-impact work and measurable outcomes.</li> <li>Expertise in interaction and visual design, with demonstrated fluency in design systems, information architecture, and content hierarchy.</li> <li>Proven ability to translate ambiguous problem spaces into clear design frameworks, experience principles, and shipped product experiences.</li> <li>Track record partnering with Product, Engineering, Research, and Data Science through discovery, iteration, testing, and launch.</li> <li>Proficiency in Figma and Google Slides; experience incorporating generative AI tools into the design process.</li> <li>Experience presenting work and rationale to cross-functional stakeholders and senior leaders to drive alignment and decision-making.</li> <li>Comfort operating in fast-paced, multi-stakeholder environments and creating structure from loosely defined opportunity areas.</li> </ul> <h2>&nbsp;</h2> <h3>Preferred Qualifications</h3> <ul> <li>Familiarity with meal planning, nutrition, health goals, or allergy/restriction management—and how they intersect with household grocery behavior.</li> <li>Experience in marketplaces, e-commerce, grocery, CPG, or subscription products where lifecycle, personalization, and repeat behavior are critical.</li> <li>Experience designing high-visibility surfaces such as home feeds, personalized browse, and merchandising placements (including density and above/below-the-fold strategies).</li> <li>Background shaping onboarding, activation, and retention journeys that build habits, loyalty, and trust.</li> <li>Hands-on work with AI-assisted prototyping and agentic/conversational interface design.</li> <li>Ability to influence outcomes on multi-team initiatives without direct authority.</li> </ul> <h2>&nbsp;</h2> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$171,000&mdash;$180,500 CAD</div></div></div>

Senior Product Designer II - Health & Meals

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Instacart’s Shopping Experience team is focused on making it fast and effortless for customers to find the right items within a single retailer and complete their order with confidence. As a Senior Data Scientist dedicated to Search, you’ll own the analytics and experimentation strategy that powers how we interpret customer intent and connect it to the most relevant items and retailers. In this role, you’ll partner closely with Product, Engineering, and Machine Learning to shape the roadmap for search relevance, ranking quality, and latency. Your work will translate complex, noisy signals into clear insights and recommendations that move the metrics that matter—search conversion, order rate, and GTV—while also strengthening downstream experiences like ads and retailer satisfaction. <h2>&nbsp;</h2> <h2>About the Job</h2> <ul> <li>Own core Search metrics and funnels end to end (e.g., query → impression → engagement → cart adds), including defining guardrails, monitoring performance across platforms and segments, and diagnosing conversion gaps.</li> <li>Design, run, and interpret experiments across ranking, retrieval, and search UX (e.g., relevance model changes, query understanding, result layouts), turning ambiguous or conflicting outcomes into crisp, data-driven recommendations.</li> <li>Partner with Product, Engineering, and ML to prioritize opportunities, size impact, and influence the roadmap for relevance, quality, and latency improvements that unlock measurable business outcomes.</li> <li>Build deep diagnostic analyses by query class, price point, surface, and customer lifecycle to pinpoint where and why Search underperforms and specify concrete changes that will move key outcomes.</li> <li>Connect offline model evaluation with online and business metrics by collaborating with ML partners on evaluation design, ensuring model changes reliably improve end-user experience—not just offline scores.</li> <li>Improve data quality, instrumentation, and metric definitions for Search so that teams can reason about performance with clarity, consistency, and speed.</li> </ul> <h2>&nbsp;</h2> <h2>About You</h2> You combine rigorous analytics, strong product sense, and clear communication to drive decisive action in a fast-paced environment. You enjoy rolling up your sleeves, collaborating across disciplines, and using experimentation to uncover what truly helps customers find the right items quickly. <h3>&nbsp;</h3> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of experience in data science or product analytics, with a track record of impact on consumer-facing products.</li> <li>Advanced SQL proficiency, including complex joins and window functions, working with large-scale datasets in modern data warehouses (e.g., Snowflake, BigQuery, Redshift).</li> <li>Proficiency in Python or R for analysis, experimentation, and modeling.</li> <li>Hands-on experience designing and analyzing A/B tests end to end, including metric selection, power and sample sizing, covariate adjustment, and decision-making under uncertainty.</li> <li>Demonstrated ability to define success metrics, decompose ambiguous product problems, and deliver clear, opinionated recommendations to Product and Engineering partners.</li> <li>Excellent written and verbal communication skills; able to tailor complex analyses for both technical and non-technical audiences.</li> <li>Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Mathematics, Economics, Engineering) or equivalent practical experience.</li> <li>Comfort using modern AI tooling (e.g., Claude, code assistants, PromptQL) to accelerate analysis, experimentation, and communication while exercising strong judgment on quality and reliability.</li> </ul> <h2>&nbsp;</h2> <h3>Preferred Qualifications</h3> <ul> <li>Experience in search relevance, ranking, recommendations, personalization, or information retrieval (e.g., e-commerce or marketplace search).</li> <li>Familiarity with NLP, embeddings, and semantic search, including how to evaluate and iterate on these techniques in production.</li> <li>Experience bridging offline evaluation metrics (e.g., NDCG, precision/recall, human evaluation) with online experiments and business outcomes.</li> <li>Background in causal inference beyond standard A/B tests (e.g., holdouts, diff-in-diff, quasi-experiments) to measure long-term or cross-surface effects.</li> <li>Comfort working across web and native app surfaces, navigating tradeoffs between relevance, monetization, and latency.</li> <li>Proven impact improving logging, instrumentation, and metric definitions in complex data environments.</li> </ul> <h2>&nbsp;</h2> #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$161,000&mdash;$170,000 CAD</div></div></div>

Senior Data Scientist - Shopping Experience (Search)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h2>Overview</h2> Join Instacart’s Revenue Accounting team and help shape how we recognize and report revenue across our rapidly evolving retailer ecosystem. You will focus on retailer-related revenue streams while supporting international expansion and future acquisitions, partnering closely with teams across Accounting &amp; Finance, Data, Legal, Sales, and Operations to deliver accurate, timely, and insightful results. This role is a foundational member of a new international revenue accounting pod composed of a Manager and a Senior Accountant. You will roll up your sleeves to operationalize new markets, standardize policies, and drive automation using tools like Alteryx and AI-enabled workflows—all in a fast-paced, highly collaborative environment. If you thrive in ambiguity, enjoy building scalable processes, and want your work to directly influence how the business grows globally, this is an exciting opportunity to make an outsized impact. &nbsp; <h2>About the Job</h2> <ul> <li>Own end-to-end revenue accounting for retailer-related revenue streams across multiple entities, including month-end close, journal entries, reconciliations, and revenue analytics under ASC 606.</li> <li>Support international expansion and acquisitions by operationalizing revenue policies, mapping data and opening balances, and integrating new entities and products into our revenue processes and systems.</li> <li>Drive process improvement and automation using tools such as Alteryx and SQL-enabled workflows to reduce manual work, improve accuracy, and shorten close timelines.</li> <li>Partner cross-functionally with Finance (FP&amp;A, Billing, Collections), Data/Engineering, Legal, and Sales to ensure contract terms, data pipelines, and system configurations align with revenue recognition requirements.</li> <li>Maintain strong internal controls over financial reporting, prepare audit-ready documentation, and manage external audit and SOX requests related to retailer revenue.</li> <li>Deliver clear, decision-ready reporting and insights on revenue drivers, trends, and variances, and proactively identify risks and opportunities as the business evolves.</li> </ul> <h2>About You</h2> Minimum Qualifications <ul> <li>Bachelor’s degree in Accounting, Finance, or a related field.</li> <li>4+ years of experience in revenue accounting under US GAAP, including hands-on ownership of month-end close activities and account reconciliations.</li> <li>Practical knowledge of ASC 606 (revenue recognition), including contract review, variable consideration, and deferred revenue.</li> <li>Proficiency in Excel (e.g., pivot tables, lookups) and comfort working with large datasets and revenue subledgers; experience preparing audit-ready workpapers.</li> <li>Experience operating in a fast-paced environment with cross-functional partners and maintaining SOX-compliant processes and documentation.</li> <li>Ability to support West Coast business hours in a remote-first environment.</li> </ul> Preferred Qualifications <ul> <li>CPA (active) or progress toward CPA.</li> <li>Experience with international operations, multi-entity/multi-currency environments, and familiarity with IFRS 15.</li> <li>Hands-on experience with ERP and revenue systems (e.g., NetSuite, Workday Financials, Zuora, RevPro/RevRec), and data/automation tools (e.g., Alteryx, SQL, Python).</li> <li>Background supporting M&amp;A integrations (policy alignment, system/process onboarding, opening balance and data mapping).</li> <li>Track record of driving measurable process improvements that reduce manual work and accelerate close timelines.</li> </ul> &nbsp; #LI-Remote<div class="content-pay-transparency"><div class="pay-input"><div class="description">Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</div><div class="title">CAN</div><div class="pay-range">$99,000&mdash;$104,500 CAD</div></div></div>

Senior Accountant, Revenue Accounting - Retailer

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! .</div>See yourself at Twilio Join the team as Twilio’s next Growth Marketing Manager About the job This position is needed to drive revenue growth through data-led and AI-driven onboarding and activation campaigns. You’ll work with Marketing, Ops, and Analytics teams to execute and optimize programs across email, in-app, and other channels. This role uses customer insights to inform lifecycle transitions, run experiments, and create a seamless experience that fuels customer activation and revenue growth. Responsibilities In this role, you’ll: <ul> <li>Lead and optimize onboarding and activation marketing programs that drive account expansion and reinforce the Twilio brand.</li> <li>Design and execute AI-driven, data-informed campaigns that customize engagement across the customer lifecycle.</li> <li>Coordinate and execute omnichannel campaigns, including email, website, Twilio Console, SMS, and in-app channels.</li> <li>Collaborate with campaign managers to ensure proper alignment and cross-promotion within automated nurtures and broader growth initiatives.</li> <li>Study and activate high-impact lifecycle moments to surface relevant upsell and promotional opportunities.</li> <li>Analyze customer responses and sentiment to uncover insights and inform messaging, timing, and channel experiments.</li> <li>Design and run experiments to test and refine onboarding and activation strategies.</li> <li>Collaborate with Analytics to build data-driven programs using Twilio Segment and other tools.</li> <li>Continuously evaluate performance and use insights to optimize strategy and maximize expansion outcomes.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>5+ years in growth marketing, with a focus on onboarding, cross-sell, upsell, and program management in a SaaS environment.</li> <li>Comfortable using AI for execution across the campaign production process.&nbsp;</li> <li>Hands-on experience with Marketing Automation tools is essential; familiarity with Twilio Segment or reverse ETL platforms is a plus.</li> <li>Proven ability to design and execute omnichannel campaigns triggered by customer behavior and data signals.</li> <li>Deep understanding of the customer lifecycle and how to surface relevant expansion opportunities.</li> <li>Preference for individuals who are skilled in writing persuasive sales copy and leveraging behavioral and psychological principles to drive engagement and conversion.</li> <li>Strong data-driven mindset, with a genuine interest in analyzing performance data, building pivot tables, and uncovering actionable insights.</li> <li>Ability to independently analyze data, surface insights, and identify actions.</li> <li>Skilled in managing complex, multi-team projects with precision and clarity.</li> <li>Excellent communicator and collaborator across cross-functional teams.</li> </ul> Desired: <ul> <li>Prior experience in Growth marketing and lifecycle functions in a SaaS setup (preferably with B2C orientation) will be given preference</li> <li>Salesforce, SQL, Looker/Tableau experience</li> <li>Technical background with ability to self-serve analytics, understand KPIs and experiment reports</li> <li>Past experience with Sendgrid or a similar subscription-based platform is a good qualification.</li> </ul> Location This role will be remote, and based in Ontario. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way.&nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. The estimated pay ranges for this role are as follows: <ul> <li>Based in Ontario $82,720.00 - $103,400.00</li> <li>Target Bonus Percentage 12.50%&nbsp;</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Growth Marketing Manager

<h2>Role Description</h2> As a Staff Designer on Dash, you will be at the forefront of reimagining design for the next generation of AI-powered products. You will help define the future of the Dash experience collaborating across teams to integrate cutting-edge technologies that make our product intuitive, intelligent, and powerful. Your role will focus on: Driving strategy and working across teams to design and ship a seamless experience. Ensuring exceptional design craft within the organization by collaborating closely with talented teams of Product Designers, Research Leads, and Content Designers, maintaining high standards of design excellence and precision. Identifying and driving areas of opportunity and impact. <h2>Responsibilities</h2> <ul> <li>Develop and execute a design strategy, collaborating across teams to deliver a seamless experience.</li> <li>Work closely with Product and Engineering partners to define, design, and ship features.</li> <li>Craft clear narratives that translate complex, technical subjects into compelling stories.</li> <li>Share your expertise and excellence by leading through example in your design work, mentoring other designers, and creating opportunities to share knowledge across the Design team.</li> <li>Work proactively as a trusted partner with Engineers, Product Designers, Content Designers, Brand Designers, Researchers, Product Managers, Program Managers, and leaders at all levels</li> </ul> <h2>Requirements</h2> <ul> <li>8+ years of experience in an individual contributor design role.</li> <li>Exceptional interaction and visual design skills, with the ability to craft compelling user experiences, particularly in AI technology and/or leading consumer products.</li> <li>A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics.</li> <li>Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution.</li> <li>Expertise in Figma.</li> </ul> <div> <h2>Preferred Qualifications</h2> <ul> <li>Experience building products in a remote or distributed team environment.</li> <li>Prior experience with 0-1 product initiatives.&nbsp;</li> </ul> </div> <div> <div> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$178,500&mdash;$241,500 CAD</div></div></div>

Staff Product Designer, Dash

<h2>Role Description</h2> As a Senior Full Stack Software Engineer at Dropbox, you will help design and develop the seamless, scalable, and user-friendly experiences Dropbox users depend on. You will take ownership of key product areas, delivering end-to-end solutions that combine front-end user interfaces with robust back-end systems. You will play a leadership role in designing scalable architectures and driving impactful product enhancements. This year, Dropbox is on a mission to expedite the creation and implementation of AI-enabled products, providing a comprehensive technology stack for rapid prototyping and reliable deployment of AI-augmented functionality. Our Engineering Career Framework is <a class="c-link" href="https://dropbox.github.io/dbx-career-framework/" target="_blank" data-stringify-link="https://dropbox.github.io/dbx-career-framework/" data-sk="tooltip_parent">viewable by anyone outside the company</a>&nbsp;and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more&nbsp;<a class="c-link" href="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" target="_blank" data-stringify-link="https://dropbox.tech/culture/sharing-our-engineering-career-framework-with-the-world" data-sk="tooltip_parent">here</a>. <h2>Responsibilities</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">Manage projects end-to-end: Lead initiatives from data discovery through design, implementation, and deployment.</li> <li data-stringify-indent="0" data-stringify-border="0">Develop customer-centric prototypes: Create prototypes for new product explorations, focusing on user needs and feedback.</li> <li data-stringify-indent="0" data-stringify-border="0">Proactively communicate: Share insights, progress, and outcomes with your team and leadership regularly.</li> <li data-stringify-indent="0" data-stringify-border="0">Collaborate across teams: Foster strong relationships with other engineering teams and collaborate effectively with cross-functional partners within Dropbox.</li> </ul> Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. <h2>Requirements</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">8+ years of professional experience in full-stack development</li> <li data-stringify-indent="0" data-stringify-border="0">BS degree or higher in Computer Science, a related field, or equivalent experience</li> <li data-stringify-indent="0" data-stringify-border="0">Strong experience designing, developing, and scaling web applications</li> <li data-stringify-indent="0" data-stringify-border="0">Expertise in front-end (JavaScript, React, Angular, HTML/CSS) and back-end (Node.js, Python) development</li> <li data-stringify-indent="0" data-stringify-border="0">Familiarity with databases such as MySQL, PostgreSQL, or MongoDB</li> </ul> <div> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$190,400&mdash;$257,600 CAD</div></div></div>

Senior Full Stack Product Software Engineer

<h2>Role Description</h2> We're looking for a senior content designer to help define the future of communication in Dropbox. This role goes beyond UX writing: You'll shape how humans and AI interact across the product. You'll drive content strategy, UX writing, and language systems for core Dropbox experiences, including AI-powered features used by millions of people every day. Embedded within the Core Design team, you'll work closely with product designers, product managers, engineers, and researchers. You'll also help establish the foundations for content at scale: reusable frameworks, governance models, and systems that ensure quality across web, mobile, and desktop as Dropbox evolves. <h2>Responsibilities</h2> <ul> <li>Define how Dropbox communicates across human- and AI-generated experiences, setting the standard for clarity, tone, and trust</li> <li>Design prompt frameworks, response patterns, and interaction models that power AI features</li> <li>Build reusable language systems and content architecture that support high-quality content at scale</li> <li>Establish content governance for AI-generated experiences to ensure consistency, accuracy, and privacy</li> <li>Partner with product design to shape mental models, flows, and information architecture</li> <li>Use data, research, and experimentation to continuously improve content performance and system outputs</li> <li>Collaborate closely with designers, engineers, product managers, researchers, and product marketing managers</li> <li>Raise the bar for content design by contributing to team-wide systems, critiques, and craft evolution</li> </ul> <h2>Requirements</h2> <ul> <li>7+ years of experience in content design or UX writing</li> <li>Experience working on or adjacent to AI-powered, automated, or conversational interfaces (i.e., &nbsp;prompts, generated content, assistants)</li> <li>Strong systems thinking: experience creating scalable frameworks like structured content, or design systems</li> <li>Ability to translate complex technical concepts into clear, human-centered communication</li> <li>Experience influencing product direction and collaborating deeply with design, product, and engineering partners</li> <li>Demonstrated ability to prioritize high-impact work in ambiguous, fast-evolving spaces</li> <li>A portfolio of work that shows both craft and systems thinking (please include this with your application)</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience defining or scaling language systems for large, complex products</li> <li>Experience designing for AI interaction models (i.e., assistants or generative interfaces)</li> <li>Experience with content automation, structured content, or programmatic content generation</li> <li>Experience establishing governance models or quality frameworks for content at scale</li> <li>Strong track record of driving measurable impact through content design</li> </ul> <div> <div> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$140,300&mdash;$189,700 CAD</div></div></div>

Senior Content Designer

<h2 class="p1">Role Description</h2> At Dropbox, people are our greatest asset. The People Analytics team partners closely with leaders across the company to help them make better, data-informed decisions about how we identify, attract, develop, and retain top talent. As Dropbox continues to scale and evolve its Talent Acquisition strategy, we’re looking for a Data Analyst who is passionate about problem-solving and using data to shape how we hire. In this role, you’ll partner deeply with Talent Acquisition, People Partners, and business leaders to analyze hiring data, uncover trends, and surface insights that influence workforce planning, recruiting strategy, and candidate experience. You’ll work across quantitative and qualitative data to understand what drives successful hiring outcomes, where bottlenecks exist, and how we can improve efficiency, quality, and equity in our hiring processes. You should have a demonstrated ability to think analytically about the business, translate ambiguous questions into structured analyses, and deliver clear, actionable insights. Success in this role requires strong attention to detail, high standards for data quality, and the ability to communicate findings in ways that drive real decisions. <h2 class="p1">Responsibilities</h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li>Partner on analytics initiatives to understand and improve the effectiveness, efficiency, and quality of hiring across Dropbox.</li> <li>Monitor and analyze core Talent Acquisition metrics, proactively identifying trends and uncovering the “what” and “why” behind changes in performance.</li> <li>Build strong relationships with key stakeholders; lead requirements gathering and translate business questions into clear analyses and insights that inform People and business leader decisions.</li> <li>Answer complex business questions through independent investigation and data forensics, leveraging the data warehouse to deliver timely, high-impact insights.</li> <li>Uphold high standards for data quality and consistency by validating data, standardizing definitions and calculations, and contributing to shared data toolkits and enablement materials.</li> <li>Contribute to TA reporting and dashboards by building visualizations and partnering with IT and analytics peers to enhance data models and warehouse capabilities.</li> </ul> <h2 class="p1">Requirements</h2> <ul> <li>BA/BS in an analytical or quantitative field such as Industrial/Organizational Psychology, Mathematics, Statistics, Computer Science, Engineering, or a related discipline.</li> <li>3+ years of experience in an HR-focused, stakeholder-facing Data Analytics role, with at least 1 year of experience focusing on Recruiting/Talent Acquisition insights.</li> <li>Strong storytelling skills with data, including the ability to select appropriate analytical approaches and visualization techniques for different audiences and decision contexts.</li> <li>Proven ability to analyze large, complex datasets, synthesize insights quickly, and communicate clear, actionable recommendations.</li> <li>Demonstrated experience driving analytics projects end to end, from problem framing and analysis through to execution and impact.</li> <li>Fluency in SQL and advanced Excel; experience using statistical or analytical tools such as R or Python.</li> <li>Ability to think creatively and critically and thrive in a fast-paced, multifaceted, and often ambiguous environment.</li> <li>Collaborative, humble team player who proactively supports teammates and shared goals.</li> <li>Ability to treat employee experience as a product, applying product management and design thinking to understand needs, prototype solutions, and drive execution through strong project management and data-driven iteration.</li> <li>Demonstrated experience leveraging AI tools in the flow of work. Candidates with a pre-existing comfort level &amp; familiarity using AI to enhance productivity are strongly preferred.</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Additional technical skills (Tableau, R, Python)</li> <li>Strong executive presence / verbal presentation skills</li> </ul> <h2 data-usually-unique-id="044234883370604133046166">Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay Range</div><div class="pay-range">$104,600&mdash;$141,500 CAD</div></div></div>

People Team Data Analyst, Talent Acquisition

<h2>Role Description</h2> We're looking for a Data Scientist to partner with product, engineering, and design teams to answer key questions about how to grow revenue, optimize product, scale and monetize the business, and launch high-impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle and behavior analysis, customer segmentation, digital campaigns, monetization analytics and business operations for a SaaS company. &nbsp; <h2>Responsibilities</h2> <ul> <li>Develop a deep understanding of customer journey phases and key business metrics</li> <li>Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design &amp; execute experiments</li> <li>Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights</li> <li>Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes&nbsp;</li> <li>Identify key trends and build automated reporting &amp; executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.&nbsp;</li> <li>Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets&nbsp;</li> <li>Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue &amp; promote best practices for multivariate experiments</li> <li>Translate complex concepts into implications for the business via excellent communication skills, both verbal and written</li> <li>Understand what matters most and prioritize ruthlessly</li> <li>Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field</li> <li>3-5 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting</li> <li>Proven track record of being able to work independently and proactively engage with business<span class=

Data Scientist

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><div class="c-message_actions__container c-message__actions"> <h2>An overview of this role</h2> As a Senior Fullstack Engineer on the AI Engineering: Editor Extensions - Multi-Platform team at GitLab, you'll design and build tools that bring GitLab Duo into developers' daily workflows. You'll shape AI-assisted experiences across Duo CLI, JetBrains IDEs, the terminal, and other multi-platform interfaces. You'll work mainly in TypeScript across the frontend and backend, and you'll make key architectural decisions. You'll also contribute to Kotlin-based JetBrains plugins and shared UI systems that power our next-generation editor experiences. As a senior engineer, you'll provide technical leadership by breaking down complex problems, aligning on long-term direction, and holding a high bar for code quality, performance, and reliability. You'll collaborate closely with engineers across AI Engineering to ship features that make GitLab Duo feel fast, intuitive, and deeply integrated. Your work will span the GitLab Duo CLI, the GitLab Language Server, and shared Vue-based components that provide consistent, intelligent behavior across platforms. This role combines senior-level fullstack engineering with AI-powered developer tooling at GitLab. Some examples of our projects: <ul> <li><a href="https://docs.gitlab.com/user/gitlab_duo_cli/">Duo CLI</a>&nbsp;</li> <li><a href="https://gitlab.com/gitlab-org/editor-extensions/gitlab-lsp">GitLab Language Server</a></li> <li><a href="https://gitlab.com/gitlab-org/editor-extensions/gitlab-jetbrains-plugin">GitLab Duo plugin for JetBrains IDEs</a></li> </ul> <h2>What you’ll do</h2> <ul> <li>Lead the design and implementation of multi-platform editor extensions that bring GitLab Duo into developers' daily workflows, from discovery through rollout and iteration.</li> <li>Design, build, and operate TypeScript and Node.js services for the GitLab Duo CLI, including rich interactive terminal experiences with strong reliability, observability, and performance.</li> <li>Develop and enhance our JetBrains IDE plugin in Kotlin using the IntelliJ Platform SDK, guiding architectural decisions to keep it performant and maintainable.</li> <li>Implement and evolve features in our GitLab Language Server to deliver consistent AI-assisted workflows across editors and platforms.</li> <li>Build modern, accessible UI components using Vue 3, shadcn-style component libraries, and Tailwind-based theming for our editor experiences.</li> <li>Shape our multi-platform architecture, identify and reduce technical debt, and drive improvements to scalability and developer experience.</li> <li>Collaborate with product, design, and engineers across AI Engineering to align technical decisions with our broader multi-platform strategy and deliver iterative improvements.</li> <li>Champion product quality, security, performance, and developer experience through high-quality reviews, mentorship, and shared standards across TypeScript and Kotlin codebases.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Strong proficiency with TypeScript across frontend and backend, including building and operating production Node.js services.</li> <li>Experience building developer tooling, such as command-line applications and rich interactive terminal experiences.</li> <li>Experience with IDE extension ecosystems (for example, JetBrains IDEs), including plugin architecture, lifecycle, and development workflows.</li> <li>Working knowledge of Kotlin (or modern Java) and interest in contributing to Kotlin-based JetBrains plugins using the IntelliJ Platform SDK.</li> <li>Understanding of the Language Server Protocol (LSP) and practical experience with language servers and editor integrations.</li> <li>A track record of owning large technical problems end to end, making sound architectural trade-offs, and mentoring other engineers through code reviews and guidance.</li> <li>Comfort working in a fully remote, largely asynchronous environment, with clear written and spoken English communication and alignment with GitLab's values and inclusive culture.</li> </ul> <h2>About the team</h2> The Senior Fullstack Engineer role is part of GitLab's AI Engineering group on the Editor Extensions - Multi-Platform team, focused on building editor experiences that bring GitLab Duo into developers' daily workflows. The team designs and delivers multi-platform integrations across JetBrains IDEs, the terminal (GitLab Duo CLI), and shared components such as the GitLab Language Server and Vue-based UI systems, with an emphasis on consistent behavior, performance, and reliability. We're fully remote and collaborate asynchronously, partnering closely with product, design, and other engineering teams across AI Engineering to align on long-term architecture and ship iterative improvements. The challenges are both technical and product-driven: building responsive, trustworthy AI-assisted tooling, maintaining high-quality integrations across multiple platforms, and evolving shared foundations that keep pace with developer expectations and a fast-moving ecosystem. </div> <div>Remote-Global</div> <div class="c-message_actions__container c-message__actions">&nbsp;</div> <div>Remote-Global</div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled

Senior Fullstack Engineer (TypeScript), AI Engineering: Editor Extensions

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> As a Principal Product Manager, Security - GTM, you will help GitLab turn product strategy into business impact across our security offerings. This role is designed for a seasoned product manager who can work across Customer Success, Solutions Architecture, Account Executives, Research and Development, Data Analytics, and Finance to understand where growth is working, where it is blocked, and what needs to change. You will help debug the business across areas such as expansions, up-tiers, and new logo motions, then shape solutions that may include product changes, pricing and packaging updates, promotions, or positioning. This is a principal-level opportunity for someone who has moved beyond feature delivery and wants to help make products successful in the market. In your first year, you will be expected to build a clear view of key business drivers, identify high-value opportunities to improve how our security products perform, and create stronger alignment across product managers working on related problems across the platform. <h2>What you’ll do</h2> <ul> <li>Lead investigations into business performance across growth motions such as expansions, up-tiers, and new logo activity to identify high-impact opportunities and set priorities for the security portfolio.</li> <li>Partner with Customer Success, Solutions Architecture, Account Executives, customers, data analytics, and finance to understand business patterns and turn insights into action.</li> <li>Drive product management work that improves product-market fit and supports stronger go-to-market execution for GitLab security offerings, with a focus on improving adoption, retention, and growth performance.</li> <li>Recommend solutions across multiple levers, including product changes, pricing and packaging, promotions, and marketing or positioning inputs.</li> <li>Establish strategy and alignment across product managers on related problems to reduce silos, prevent duplicate efforts, and build momentum toward more cohesive solutions that strengthen business impact.</li> <li>Guide discovery on shared customer problems across scanners and adjacent security capabilities in the platform.</li> <li>Lead prioritization discussions with Research and Development and other product leaders to shape the roadmap around high-value opportunities that balance customer needs with business outcomes.</li> <li>Communicate findings, trade-offs, and recommendations clearly to stakeholders across product, technical, and go-to-market teams.</li> <li>Mentor other product managers in GTM problem-solving, market insight, and cross-functional execution to build stronger product leadership across the security organization.</li> </ul> <h2>What you’ll bring</h2> <ul> <li>Experience in product management with clear exposure to go-to-market problem solving, including work tied to business performance, customer adoption, or commercial outcomes.</li> <li>Knowledge of security markets, including experience in application security, cloud security, or related areas within a security-focused business.</li> <li>Ability to work effectively with cross-functional partners across product, engineering, Customer Success, Solutions Architecture, sales, finance, analytics, and marketing.</li> <li>Skill in using data to diagnose problems, evaluate opportunities, and support product and business decisions.</li> <li>Experience shaping outcomes beyond feature development, including pricing and packaging, promotions, positioning, or other market-facing levers.</li> <li>Ability to identify patterns across a portfolio, align overlapping efforts, and guide teams toward more unified solutions.</li> <li>Experience in customer-facing work, including gathering field feedback, synthesizing themes, and translating insights into clear product direction.</li> <li>Experience in applying transferable product management skills across different company stages or adjacent domains, with demonstrated business-oriented decision-making.</li> </ul> <h2>About the team</h2> This team sits at the intersection of product strategy, security domain expertise, and go-to-market execution at GitLab. It works across multiple product managers and partner functions to improve how security capabilities perform in the market, with a focus on understanding business drivers, aligning related product efforts, and solving customer problems more consistently across the platform. The team collaborates asynchronously with stakeholders across regions and functions, especially product, Research and Development, finance, analytics, and field teams, and is focused on helping GitLab make better decisions about where to invest, how to reduce overlap, and how to strengthen outcomes across our security business. &nbsp;<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$145,600&mdash;$312,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, stud

Principal Product Manager, Security - GTM

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><div class="c-message_actions__container c-message__actions"> <h2>An overview of this role</h2> As the Principal Product Manager, AI Control Plane and Guardrails, you'll own GitLab's AI control plane end-to-end — the set of capabilities that give organizations visibility, control, and confidence as they adopt AI across the DevSecOps lifecycle. This spans governance and policy management, admin and access controls, subscription and entitlement management, usage analytics and reporting, audit and compliance, and the platform experiences that make AI trustworthy and manageable at enterprise scale. You'll report to the Vice President of Product for AI and partner closely with engineering, design, security, and cross-functional stakeholders to define outcomes, make tradeoffs, and ship iteratively for large organizations. In your first year, you'll focus on establishing a clear product strategy for AI Guardrails and Governance, translating customer demand into a prioritized roadmap, and delivering foundational capabilities that set teams up for secure, compliant, and scalable use of AI across GitLab. Some examples of our projects: <ul> <li>Designing and delivering admin and governance experiences for AI analytics, including controls that support enterprise adoption.</li> <li>Building subscription and entitlement controls that help organizations manage and scale AI analytics usage across teams.</li> </ul> <h2>What you'll do</h2> <ul> <li>Own the product strategy and end-to-end roadmap for AI Governance and the AI control plane, covering policy and access management, subscription and usage controls, analytics and reporting, audit and compliance, and admin configuration — all focused on unlocking broad, confident enterprise adoption of GitLab's AI capabilities.</li> <li>Define and drive the governance model for AI across GitLab, including hierarchical policy controls, feature-level toggles, role-based access, data-handling settings, and model-selection preferences that give organizations the granularity they need.</li> <li>Partner closely with engineering, design, security, data, legal, and cross-functional product partners (including AI Platform, Identity, and Fulfillment teams) to define requirements, align dependencies, and deliver a cohesive AI control plane that integrates cleanly across the product.</li> <li>Translate customer and field feedback into clear problem statements, prioritized outcomes, and pragmatic releases that improve usability, manageability, and trust in AI-powered capabilities at scale.</li> <li>Establish success metrics for AI and Governance— including adoption, activation, policy coverage, and compliance posture — and use data-informed insights to guide prioritization, measure impact, and continuously improve the product.</li> <li>Operate as a technical, high-autonomy product leader, bringing clarity to ambiguous problem spaces, mentoring other product managers, and representing the governance perspective in broader AI product and platform decisions.</li> </ul> <h2>What you'll bring</h2> <ul> <li>Extensive product management experience owning complex, technical products end-to-end — from customer discovery and strategy through roadmap execution and delivery — ideally in B2B SaaS platforms.</li> <li>Proven experience building governance, admin, or control-plane products for AI, data, or platform capabilities, including policy management, access controls, configuration frameworks, and multi-tenant administration.</li> <li>Strong understanding of AI product lifecycle and enterprise adoption patterns, including how organizations evaluate, pilot, and scale AI capabilities and the governance requirements that gate each stage.</li> <li>Experience shipping enterprise readiness capabilities that drive broad adoption, such as admin settings, subscription and seat controls, usage analytics, audit logging, and policy-driven configuration.</li> <li>Working knowledge of security, compliance, and regulatory concepts as they relate to AI products, including data residency, model governance, access controls, auditability requirements, and emerging AI policy frameworks (e.g., EU AI Act, NIST AI RMF).</li> <li>Ability to translate complex, technical concepts — model behavior, data flows, policy logic — into clear product requirements, customer-facing value, and internal alignment across cross-functional stakeholders.</li> <li>Strong customer empathy and experience partnering with enterprise customers, security teams, and compliance stakeholders to understand constraints, validate problems, and prioritize the highest-impact investments.</li> </ul> </div> <div>Remote-Global</div><div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$180,000&mdash;$250,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about thi

Principal Product Manager, AI Control Plane and Guardrails

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h2>An overview of this role</h2> GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable. As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on. <h2>Organizational Focus Areas</h2> Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority. <h3>Group Tenant Scale (GTS)</h3> This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms.. <ul> <li>Core Focus: Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.</li> <li>Distributed Architecture: Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.</li> <li>Strategic Decisions: Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.</li> </ul> <h3>GitLab Delivery&nbsp;</h3> The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings. <ul> <li value="1">Core Focus: Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.</li> <li value="2">Developer Experience: Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.</li> <li value="3">Delivery at Scale: Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.</li> </ul> <h2> What You'll Do</h2> <ul> <li value="1">Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.</li> <li value="2">Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.</li> <li value="3">Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.</li> <li value="4">Translate business and product strategy into long-term technical roadmaps and execution plans.</li> <li value="5">Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.</li> <li value="6">Establish technical standards and architectural patterns that raise quality and consistency across the organization.</li> <li value="7">Be accountable for production outcomes, including reliability, performance, and operational excellence.</li> <li value="8">Mentor senior engineers and act as a force multiplier through influence rather than direct authority.</li> <li value="9">Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.</li> </ul> <h2>What You'll Bring</h2> <ul> <li value="1">Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.</li> <li value="2">Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.</li> <li value="3">Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.</li> <li value="4">Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.</li> <li value="5">Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.</li> <li value="6">Experience being accountable for production systems, not just design recommendations.</li> <li value="7">Ability to author and drive long-term technical strategy and multi-month roadmaps.</li> <li value="8">Track record of leading through influence and shaping technical direction without direct authority.</li> <li value="9">Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.</li> <li value="10">Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.</li> </ul> <h2>About the team</h2> The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</d

Principal Engineer, Infrastructure Platforms

<div class="content-intro">GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</div><h4>An overview of this role</h4> As the Engineering Manager, Software Supply Chain Security: Pipeline Security, you’ll lead a team that makes GitLab CI pipelines more secure and trustworthy for thousands of organizations. You’ll guide the design and delivery of Software Supply Chain Security features, with a primary focus on CI job artifact security. This includes implementing the SLSA (Supply-chain Levels for Software Artifacts) framework in GitLab CI/CD and integrating related capabilities like SBOM, software composition analysis, and vulnerability management. You’ll treat your team as your product, safeguarding team health, hiring and developing a high-performing group of engineers, and collaborating closely with Product Management and Security to deliver on roadmap commitments. Together, you’ll improve how users protect their software supply chains in their first year and beyond. Some examples of our projects: <ul> <li value="1"><a href="https://about.gitlab.com/direction/software_supply_chain_security/pipeline_security/secrets_management/" target="_blank">Developing a native secrets management system for GitLab CI pipelines</a></li> <li value="2"><a href="https://about.gitlab.com/direction/software_supply_chain_security/pipeline_security/artifact_security/" target="_blank">Implementing SLSA Level 3 compliance features for CI job artifacts</a></li> </ul> <h4>What you’ll do</h4> <ul> <li value="1">Lead a team of engineers building Software Supply Chain Security features with a focus on CI job artifact security.</li> <li value="2">Guide the design and implementation of SLSA (Supply-chain Levels for Software Artifacts) compliance within GitLab CI/CD pipelines.</li> <li value="3">Collaborate with Product Managers to define, prioritize, and deliver the roadmap for supply chain security capabilities.</li> <li value="4">Partner with Security team members to ensure new and existing features meet GitLab’s security standards and align with best practices.</li> <li value="5">Stay current with software supply chain security standards and tools, including SLSA, SBOM, software composition analysis, and vulnerability management. Translate what you learn into actionable product improvements.</li> <li value="6">Educate and advocate for supply chain security best practices across engineering teams to drive adoption of secure patterns in CI pipelines.</li> <li value="7">Represent the Pipeline Security team in cross-functional initiatives and, when appropriate, in external industry forums focused on software supply chain security.</li> <li value="8">Drive continuous improvement in team health, delivery predictability, and documentation quality for pipeline and supply chain security features.</li> </ul> <h4>What you’ll bring</h4> <ul> <li value="1">Experience leading and developing engineering teams, with a focus on building secure, reliable product features.</li> <li value="2">Practical knowledge of software supply chain security concepts, tools, and industry standards.</li> <li value="3">Understanding of the SLSA (Supply-chain Levels for Software Artifacts) framework and how to apply it in CI/CD pipelines.</li> <li value="4">Familiarity with software artifact provenance, attestation, and verification techniques.</li> <li value="5">Knowledge of secure software development practices, including container security, software composition analysis, and vulnerability management.</li> <li value="6">Experience working with CI/CD systems and their security considerations.</li> <li value="7">Ability to collaborate effectively with product management, security, and other cross-functional partners, and to advocate for supply chain security best practices.</li> <li value="8">Openness to learning new technologies and approaches, with transferable skills from related security, infrastructure, or software engineering domains.</li> </ul> <h4>About the team</h4> Our <a href="https://handbook.gitlab.com/handbook/engineering/development/sec/software-supply-chain-security/pipeline-security/" target="_blank">Pipeline Security</a> team is a globally distributed group of engineers who collaborate asynchronously across time zones. We're focused on building Software Supply Chain Security features into the core GitLab platform, with current priorities including native secrets management for CI pipelines, artifact provenance and verification, and achieving SLSA Level 3 compliance. We partner closely with Product, Security, and other stage groups to design and implement these capabilities. We value clear communication, thorough documentation, and making new features straightforward for users to adopt.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$131,600&mdash;$282,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab Supports Full-Time Employees</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific loc

Engineering Manager, Software Supply Chain Security: Pipeline Security 

About Mitre Media Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. If you’re excited by the intersection of big data, AI, and investing, join our lean, entrepreneurial team from anywhere within ±3 hours of Eastern Time. About the Role As Tech Lead Data Engineer, you’ll architect and maintain the data backbone powering every feature across our product suite. Reporting to the CTO, you will design Databricks-based ETL pipelines, model complex investment data, and surface low-latency, high-quality datasets for both user-facing features and internal AI/analytics workloads. You’ll collaborate in a remote-first hybrid culture that values in-person “bursts” of collaboration, follow ShapeUp for project planning, and ship pragmatic solutions that favor de-scoping over delays. Responsibilities Design, implement, and optimize large-scale ETL workflows in Databricks (Apache Spark, Delta Lake, DBT). Develop algorithms that transform raw market data into actionable insights. Own data quality and lineage, instituting tests, monitoring, and alerting for mission-critical pipelines. Evolve our cloud data platform (AWS & GCP) for scale, performance, and cost efficiency. Mentor engineers, championing best practices in code reviews, documentation, and DevOps for data. Required Technical Skills Data Engineering Programming : Expert in Python plus working knowledge of Scala or Java. Databricks & Spark : Hands-on with cluster tuning, job orchestration, and Delta Tables. SQL & DBT : Strong analytical SQL, modular data-model design, and CI/CD for transformations. Cloud : Production experience on AWS or GCP data services (e.g., S3/G

Tech Lead Databricks Data Engineer

About Mitre Media Mitre Media is redefining FinTech with AI-driven tools that empower millions of investors. Our portfolio, including Dividend.com and MutualFunds.com, leverages LLMs to deliver novel data insights and visually rich user experiences. For over a decade, we’ve served individual investors, financial advisors, and top asset managers like BlackRock and Vanguard through our premium data, tools, and advertising solutions. Join our lean, entrepreneurial team to shape the future of AI-powered investing from your location ±3 hours from Eastern Time. Our users are deeply engaged, spending over 5 minutes per visit with a bounce rate below 10%, researching investments across hundreds of different categories. With 40 million brokerage accounts in the U.S., we take pride in building tools that make a real impact, fostering a culture of trust, innovation, and dynamism. If you’re passionate about financial technology and AI, we’d love to connect! About the Role As a Full-Stack Rails Tech Lead, you’ll architect and implement LLM-powered web applications within our microservices-based Rails 8 platform. Reporting directly to our CTO, you’ll collaborate with a small, high-impact team to deliver user experiences across Dividend.com, MutualFunds.com and other brands within our portfolio. This role combines expert Ruby on Rails skills with AI integration expertise, requiring you to leverage LLMs in your development workflow, state management and user interactions. You’ll work in a remote-first hybrid environment, which encourages in person collaboration, using ShapeUp to manage projects that trade-off on-time delivery for de-scoped outcomes. As a technical leader, you'll have a seat at the table shaping system architecture, implementing core features all while embracing an entrepreneurial mindset and a “get things done” mentality. Responsibilities Architect and maintain Rails applications (Rails 8) Integrate LLMs into our microservices architecture for state management and 

Tech Lead Full-Stack Rails Engineer

The year is 1969. The location: Stuttgart, West Germany. Engineers are pacing with strained expressions. They are looking over the Porsche 917, the company's latest attempt at a race car. It's not working properly. The car is one of the most powerful ever built. But drivers describe it as terrifyingly unstable… "a monster". Despite this, Porsche runs it in Le Mans to disastrous results. One of the cars crashes on lap one, ending in tragedy for its driver. All other 917s break down in the race. Enter John Wyer, a British race engineer, whom the factory calls upon for help. After a long day of testing, John recognizes a lack of smashed bugs on the rear wing and deduces that the wing is not working properly. The team modifies the design to be more upward swept and the 917K takes on a new winning character. It wins LeMans outright in 1970 and goes on to be the most successful race car design of the 70s. Stability, it turns out, was the missing ingredient. Mercury prides itself in providing powerful banking* services. But if those services aren’t reliable, Mercury will fail. The Stability team exists to help product engineers see patterns of instability and remedy them. We champion and improve observability. We've helped define incident response. We have introduced and support robust background work processing. We monitor and build tooling around platform and database health. And with your help, we will explore how to make Mercury even more reliable. As part of this role, you will: <ul> <li>Lead Projects End-to-End: Drive technical projects from concept to production. Define solutions, analyze tradeoffs, make critical decisions, and deliver software that works today and is sustainable for tomorrow.</li> <li>Champion Reliability: Make technical choices that improve the reliability of Mercury's systems and make it easier to get reliability by default. Participate in Stability's on-call and advocate for improvements based on that experience.</li> <li>Measure Your Outcomes: Define and collect metrics that show how your work creates value for the business.</li> <li>Approach Code with Craft: Write clear, testable, and maintainable code. Establish patterns and best practices that Engineering can follow, ensuring long-term scalability and reliability.</li> <li>Build for Quality &amp; Sustainability: Design extensible systems, make balanced decisions on tech debt, plan careful rollouts, and own the quality of your work through post-launch monitoring.</li> <li>Improve the Developer Experience: Approach problems with a product mindset. Get close to internal customers by supporting them and getting feedback from them. You care as much about the business impact of what you build as the technical design.</li> </ul> The ideal candidate for this role: <ul> <li>Has expertise in PostgreSQL with query optimization, tuning, replication, pooling/proxying, or client-side libraries</li> <li>Has worked with other data systems supporting a relational database: event streaming, OLAP, caches, etc</li> <li>Has authored and operated Temporal workflows</li> <li>Is familiar with tracing and OpenTelemetry</li> <li>Has learned by leading moderate-to-large technical projects, including planning, execution, and stakeholder management</li> <li>Has past Site Reliability Engineering or DevOps experience</li> <li>Has Haskell or other functional programming experience</li> </ul> Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.&nbsp; Our target new hire base salary ranges for this role are the following: <ul> <li>US employees (any location): $166,600 - 250,900</li> <li>Canadian employees (any location): CAD $157,400 - 237,100</li> </ul> *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024.&nbsp; <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-ME1

Senior Software Engineer - Stability

Since launching Mercury in 2019, we’ve grown to support over 300,000 startups, businesses, and customers worldwide. As we scale, so does the need to ensure our Customer Support team has the tools, knowledge, and confidence to deliver exceptional support—and continue growing in their craft. We’re looking for a strategic, detail-oriented Enablement Specialist to join our CS Operations team. In this role, you’ll design and scale learning and knowledge initiatives across both business and personal banking*, helping our teams navigate complexity with clarity and confidence. You’ll own end-to-end enablement programs—from identifying needs and designing structured learning experiences to measuring impact and continuously improving how we enable our teams. You’ll partner closely with cross-functional stakeholders to translate new products, processes, and risk requirements into clear, effective training, while ensuring consistency and quality across internal teams and BPO partners. This role is both strategic and hands-on: you’ll shape how we approach enablement at scale while building the systems, content, and programs that bring it to life. You’ll also contribute to evolving our knowledge management practices, ensuring teams have access to accurate, up-to-date information when they need it. The ideal candidate is passionate about enabling others, grounded in instructional design, and brings a systems-driven mindset to delivering learning at scale. You’re equally comfortable building from scratch, improving what exists, and helping teams adapt in moments of change. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. <h3> On the job, you will:</h3> <ul> <li>Own end-to-end enablement programs: Scale existing and scope new L&amp;D initiatives by defining timelines, setting milestones, and driving cross-functional coordination to ensure smooth, high-quality rollouts.</li> <li>Define and measure success: Build and operationalize learning metrics (e.g., training effectiveness, time to proficiency, quality impact), and continuously iterate on programs based on data, feedback, and evolving business needs.</li> <li>Design high-impact learning experiences: Apply evidence-based instructional design to create clear, engaging, creative, and compliant learning across formats — including live sessions, virtual trainings, and on-demand resources (videos, micro-learnings, SOPs, facilitator guides, and assessments).</li> <li>Build scalable learning systems: Develop structured programs and resources that support employee growth, improve confidence in role, and strengthen readiness for increased scope and responsibility.</li> <li>Help evolve knowledge management: Contribute to and improve our knowledge systems to ensure teams have easy access to accurate, up-to-date information when they need it.</li> <li>Maintain content quality and relevance: Regularly audit training and documentation, proactively updating materials to reflect product, policy, and process changes.</li> <li>Partner cross-functionally to drive performance: Work closely with CS, Leadership, Quality, WFM, Strategy, and technical teams to identify performance gaps and deliver targeted, data-informed learning interventions.&nbsp;</li> </ul> <h3>You should have:&nbsp;</h3> <ul> <li>3+ years of experience in L&amp;D, instructional design, or enablement — ideally in customer support and/or a regulated or high-risk environment</li> <li>End-to-end program ownership: You’ve scoped, planned, executed, and iterated on programs — managing timelines, stakeholders, and outcomes from kickoff through rollout and beyond</li> <li>Data-informed approach to learning: You have experience defining success metrics, building feedback loops, and using data to improve training effectiveness</li> <li>Strong instructional design and facilitation skills: You can design and build effective learning experiences from the ground up using proven frameworks (certifications are a plus). You’re comfortable leading engaging remote trainings and know how to keep participants involved and learning</li> <li>Clear communication, systems thinking, and ownership: You translate complex ideas into simple, actionable content, partner effectively across teams to drive alignment, and think beyond one-off solutions—taking responsibility for outcomes and continuously improving how learning scales</li> <li>Enablement Techstack Experience: Familiarity with LMS and instructional design tools such as WorkRamp, Articulate, etc. Guru and notion experience is a plus.</li> </ul> &nbsp; The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. <h3>Our target new hire base salary ranges for this role are the following:</h3> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $106,200 - $132,800</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $95,600 - $119,500</li> <li>Canadian employees (any location): CAD $100,400 - $125,500</li> </ul> &nbsp; Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using&nbsp;<a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound </a>on January 22, 2024. <a href="https://getcovey.com/nyc-local-law-144">[Please see the independent bias audit report covering our use of Covey for more information.]</a>&nbsp; #LI-MV1

Customer Support Learning & Enablement Specialist

<div class="gmail_default" style="font-size: small;"> <div> Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp; The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.&nbsp; About this team and role: As a Senior Data Engineer at Mozilla, you will be a key member of our Data Engineering team. This team manages the entire data lifecycle: ingesting and transforming raw data into reliable, high quality models that empower Mozillians to make data informed decisions.&nbsp; You’ll bridge the gap between our technical systems and our business needs, helping us build a better data platform while making sure the data itself is easy for other teams to use and trust. Recent platform improvements the team has driven include launching a data catalog, introducing data observability, and implementing a medallion architecture to ensure our data is reliable, accurate, and accessible. Check out the<a href="https://blog.mozilla.org/data/"> Data@Mozilla blog</a> for more details on our work. What you’ll do:&nbsp; <ul> <li style="font-weight: 400;">Build the pipes: You’ll build and manage our business data pipelines as well as transform Firefox telemetry data into structured high quality datasets Mozillians can rely on&nbsp;</li> <li style="font-weight: 400;">Make data make sense: You’ll partner with data scientists, product, and marketing teams to turn complex datasets into the models and metrics that drive Mozilla’s decisions</li> <li style="font-weight: 400;">Be a guardian of data quality: You’ll ensure our datasets stay accurate and performant by using our observability tools to monitor quality and joining a weekly triage rotation to resolve data issues as they arise</li> <li style="font-weight: 400;">Evolve our platform: You’ll partner with other data engineers and platform engineers to improve how we work&nbsp;</li> <li style="font-weight: 400;">Maintain data integrity: You’ll ensure our data governance and privacy policies are implemented and enforced across the tens of terabytes of data flowing through our systems daily</li> </ul> What you’ll bring:&nbsp; <ul> <li style="font-weight: 400;">Experience: At a minimum, 4 years of professional experience in data engineering</li> <li style="font-weight: 400;">Technical skills: Proficiency in SQL and Python, and an eagerness to integrate AI into data engineering workflows to help us scale</li> <li style="font-weight: 400;">Data modeling: Experience mapping complex business processes into extensible, analytical data models. You have a clear vision for long-term architecture but prefer an incremental approach that delivers immediate value while allowing our models to evolve.</li> <li style="font-weight: 400;">Strong software engineering fundamentals: You build modular, reusable code and efficient logic that remains performant when processing data at our scale</li> <li style="font-weight: 400;">Self directed execution: You are comfortable taking a high level goal and turning it into a plan. You have a track record of owning projects from start to finish, managing your own blockers, and keeping your team in the loop.</li> <li style="font-weight: 400;">Collaborative spirit: You possess strong communication skills and the ability to work effectively with a distributed team across different time zones.</li> <li style="font-weight: 400;">Our team requires skills in a variety of domains. You should have proficiency in one or more of the areas listed below, and be interested in learning about the others:</li> <ul> <li style="font-weight: 400;">A track record of recommending and implementing new data collection methods to improve data model quality</li> <li style="font-weight: 400;">You have used data to answer specific questions and guide company decisions.</li> <li style="font-weight: 400;">You have experience with cloud distributed systems (we use GCP) including distributed databases, message queues or batch / stream processing</li> <li style="font-weight: 400;">You ensure data is safe to depend on through smart orchestration, error handling, and idempotency</li> </ul> <li style="font-weight: 400;">Commitment to our values:</li> <ul> <li style="font-weight: 400;">Welcoming differences</li> <li style="font-weight: 400;">Being relationship-minded</li> <li style="font-weight: 400;">Practicing responsible participation</li> <li style="font-weight: 400;">Having grit</li> </ul> </ul> What you’ll get: <ul> <li style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li> <li style="font-weight: 400;">Rich medical, dental, and vision coverage</li> <li style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li> <li style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</li> <li style="font-weight: 400;">Country specific holidays plus a day off for your birthday</li> <li style="font-weight: 400;">One-time home office stipend</li> <li style="font-weight: 400;">Annual professional development budget</li> <li style="font-weight: 400;">Quarterly well-being stipend</li> <li style="font-weight: 400;">Considerable paid parental leave</li> <li style="font-weight: 400;">Employee referral bonus program</li> <li style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</li> </ul> About Mozilla&nbsp; Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic pa

Senior Data Engineer

<div class="content-intro">About Tailscale&nbsp; Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</div>Job Description We’re seeking a skilled and diligent full-time software engineer to join our growing team. You will work as part of the engineering team to: <ul> <li>Support and enable internal business units through shared engineering services and functionalities, building the tools and processes for those teams to succeed.</li> <li>Build relationships with multiple stakeholders across the organization to understand and meet their needs with projects you'll own end to end.</li> <li>Work directly with internal customer-facing teams to empower their mission and take pride in making their day-to-day lives easier. Work with product engineering to extract the data needed to drive business decisions.</li> </ul> Example deliverables in this role might include: <ul> <li>Introducing new developer tooling to increase engineering productivity</li> <li>Improving existing tools, such as CI/CD</li> <li>Using information from production data to surface potential issues</li> <li>Creating tooling for dev and staging environments</li> </ul> Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential. Key Responsibilities <ul> <li>Work as part of a team of engineers to design, build, test, and document core software components.</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations.</li> <li>Analyze and improve efficiency, scalability, and stability of various system resources.</li> </ul> What We Are Looking For <ul> <li>Experience with CI/CD, secrets management, infrastructure as code, and/or observability</li> <li>Experience with developer tooling or developer experience</li> <li>Experience with distributed systems</li> <li>Familiarity with networks (IP addressing, routing, etc.)</li> <li>Most of the non-front-end portions of the system are developed in the Go programming language. Experience with Go is a plus.</li> <li>Familiarity with one or more SQL databases is considered a plus</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> </ul> As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range">$242,540&mdash;$302,840 CAD</div></div></div><div class="content-conclusion">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;We encourage you to help us break that statistic! What We Offer <ul> <li>An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li>A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li>Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li>Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li>Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration. </li> <li>Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li>Paid time off and a healthy work-life integration.&nbsp;Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li>A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.&nbsp;</li> <li>Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.&nbsp;</li> </ul> Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</div>

Software Engineer, Engineering Tooling

<div class="content-intro">Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.</div>The Data Platform team builds and operates systems to centralize all of Coinbase's internal and third-party data, making it easy for teams across the company to access, process, and transform that data for analytics, machine learning, and powering end-user experiences. As an engineer on the team you will contribute to the full spectrum of our systems, from managing foundational processing and data storage, to building and maintaining scalable pipelines, to developing frameworks, tools, and internal applications to make that data easily and efficiently available to other teams and systems. What you’ll be doing (ie. job duties): <ul> <li>Design, build, and operate our foundational data-heavy services: storage (cloud data warehouse, data lake), orchestration (Airflow), batch processing (Spark, SQL), streaming services (Kafka), query federation and caching, time-series db, graph db, and real-time event aggregation stores.</li> <li>Build and maintain data integration &amp; process SDKs for use by internal services and product teams throughout Coinbase.</li> <li>Design and build self-service applications to empower our users to manage and troubleshoot their own data pipelines running on our platforms.</li> <li>Design and build services for end-to-end data security and data observability: managing access controls across multiple storage and access layers, tracking data quality, cataloging datasets and their lineage, usage auditing.</li> <li>Convert functional requests from data analysts, ML, and security &amp; compliance into reusable and scalable patterns; and assemble data microservices into data platforms for critical business verticals and user cohorts.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>You have at least 5+ years of experience in software engineering.</li> <li>You have Strong Python, Go, or Java backend development skills.</li> <li>You have general experience working with data systems or data pipelines.</li> <li>You are familiar with design patterns such as scale-out, caching, key/value, and columnar.</li> <li>You leverage SQL, Python, Airflow, and BI expertise to analyze data for operational insights.</li> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul> Nice to Have: <ul> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services</li> </ul> Job #: P76780<div class="content-conclusion">Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp; Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a> &nbsp;&nbsp;&nbsp; <h3>AI Disclosure</h3> For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp; For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.&nbsp; The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com &nbsp; &nbsp; <div id="fortidlp-input-element-parent"></div></div>

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