<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a fraud strategist to bring deep domain expertise, a relentless drive to execute, and an analytical approach to our Risk Strategy team, driving impact across fraud domains.</p> <p>Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform.</p> <p>As a Senior Risk Strategist focused on fraud, you’ll help shape and execute Mercury’s fraud strategy across multiple payment rails and fraud types, combining data-driven analysis with strategic problem solving. You’ll be a core contributor to Mercury’s Personal Banking fraud program build-out while also covering broader Business Banking fraud domains. You’ll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience.</p> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>&nbsp;</p> <h3><strong>As part of the journey, we would expect you to:</strong></h3> <ul> <li>Own strategy and execution across multiple fraud domains – including ACH, Check Deposits, Checkbooks, RTP, onboarding, and ATO – with a bias toward action and a high bar for results</li> <li>Drive Mercury’s Personal Banking fraud program build-out, applying consumer fintech expertise to design controls and strategies tailored to consumer account holders</li> <li>Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs</li> <li>Partner with Compliance and Legal to ensure solutions align with regulatory requirements</li> <li>Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions</li> <li>Serve as a domain expert across fraud types, proactively identifying gaps and driving systemic improvements across fraud programs</li> <li>Define and track metrics that measure both risk effectiveness and customer impact</li> <li>Take initiative without waiting to be directed – identify problems, build the case, and push work across the finish line</li> </ul> <h3><strong>Some things that might make you successful in a role like this:</strong></h3> <ul> <li>6+ years of experience in an analytical role, including 4+ years in fraud detection and strategy – consumer fintech experience strongly preferred</li> <li>Proven ability to design and execute fraud strategies across multiple payment rails and fraud types (ACH, checks, RTP, onboarding, ATO, friendly fraud)&nbsp;</li> <li>Hands-on experience contributing to consumer / personal banking fraud programs, including familiarity with consumer-specific fraud patterns and regulatory context</li> <li>Skilled in customer risk scoring/modeling and process automation</li> <li>Strong SQL proficiency and ability to translate data into actionable strategy</li> <li>Track record of balancing risk, compliance, and customer experience in cross-functional settings</li> <li>Excellent communication skills to simplify complex risk concepts into clear recommendations</li> <li>Proven ability to operate in ambiguity and make high-quality decisions with imperfect information</li> <li>Highly self-motivated with a strong work ethic</li> <li>Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization)</li> </ul> <p>&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity, and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li style="font-style: italic;"><em>US employees (any location): $200,700 - $250,900</em></li> <li style="font-style: italic;"><em>Canadian employees (any location): CAD $189,700 - $237,100</em></li> </ul> <p>&nbsp;</p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-MZ1</p> <p>&nbsp;</p>

Senior Risk Strategist - Fraud

<p>In the early 1900s, Maria Montessori redesigned education by creating environments that guided learners toward independence. Instead of overwhelming people with instruction, she built structured systems that supported progress through clarity, momentum, and gradual mastery.</p> <p>At Mercury, we’re exploring how intelligent systems can bring that same sense of structure and confidence to complex financial workflows.</p> <p>We’re hiring a Senior Product Designer to help define and design a next-generation AI-powered experience within Mercury’s accounting ecosystem. This is a foundational role focused on turning sophisticated automation and domain logic into experiences that feel intuitive, reliable, and empowering.</p> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p><strong>What you’ll do</strong></p> <ul> <li>Shape how AI-powered capabilities show up across complex financial workflows</li> <li>Translate emerging technical capabilities into intuitive, human-centered experiences</li> <li>Design systems that balance automation, transparency, and user control</li> <li>Simplify technical and regulatory complexity into understandable workflows</li> <li>Anticipate edge cases, failure states, and operational risks in high-stakes domains</li> <li>Create scalable interaction patterns and escalation models for AI-assisted experiences</li> <li>Prototype new interaction models and design detailed, high-quality product experiences</li> <li>Partner closely with engineering, product, research, and data teams to ship thoughtful outcomes</li> </ul> <p><strong>What we're looking for</strong></p> <ul> <li>6+ years of experience leading complex, end-to-end product design initiatives</li> <li>Thrive in ambiguity and enjoy shaping strategy and direction, not just executing requirements</li> <li>Think in systems and workflows, not just individual screens</li> <li>Have experience designing fintech, AI-powered, data-heavy, or workflow-driven products</li> <li>Balance automation with transparency, trust, and user understanding</li> <li>Prototype fluidly to explore both interaction logic and product craft</li> <li>Care deeply about quality, correctness, and usability in high-stakes domains</li> <li>Bring strong product judgment, communication skills, and ownership to your work</li> </ul> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $189,000–236,200 USD</li> <li>Canadian employees (any location):&nbsp; $178,600–223,200 CAD&nbsp;</li> </ul> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-AT3</p> <p>&nbsp;</p>

Senior Product Designer - Accounting Systems

<div class="content-intro"><p><strong>Why join us</strong></p> <p>Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.</p> <p>Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.</p></div><p><strong>Engineering at Brex</strong></p> <p>Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.</p> <p><strong>What you’ll do</strong></p> <p>As a Senior Application Security Engineer, you will focus on finding and responding to security vulnerabilities across the Brex platform. In this role, you will perform code reviews, design reviews, penetration testing, and vulnerability management. You will develop and maintain tooling to perform static and dynamic testing of the Brex platform and tooling which supports secure developer workflows. Application Security is part of our wider Financial Scale organization, which means you will work closely with Security Operations, GRC, Product Security, Front End Platform,&nbsp; IT Infrastructure teams.</p> <p>We’re looking for individuals with a strong background and interest in penetration testing. You should have a demonstrated ability to find vulnerabilities in complex systems and craft exploits to demonstrate business impact. This role is highly cross functional and collaborative, you will have the opportunity to work with every engineering team across Brex. You should be enthusiastic about working with a variety of backgrounds, roles, and needs. Building a world-class financial service requires world-class security.&nbsp;</p> <p>Brex is pioneering the next wave of AI-driven financial services for dynamic, high-impact companies like Coinbase, Robinhood, and Anthropic. We're at the early stages of integrating AI across our product suite, this role will have the opportunity to influence and secure the future of AI Security at Brex. You'll be at the forefront of securing our novel AI implementations, identifying attack vectors in agentic-powered features, and partnering with product and engineering teams to build AI capabilities that our customers can trust with their critical financial operations.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Identifying vulnerabilities, demonstrating business impact, and articulating the risk of specific vulnerabilities to drive prioritization efforts</li> <li>Perform penetration testing and design reviews, looking for vulnerabilities and insecure designs, work with engineering and product to design secure product features</li> <li>Maintain and build internal tools to automate security efforts, perform SAST and DAST testing of the Brex platform, and support secure development practices</li> <li>Build and contribute to a culture of collaborative security excellence through technical leadership, learning sessions, and mentorship within the team and wider organization</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>5+ years work experience in an Application Security or related role</li> <li>Ability to find vulnerabilities in complex systems, demonstrating business impact through custom attack chains</li> <li>Experience with a wide range of secure development activities including— threat modeling, developer education, and incident response</li> <li>Knowledge of Python, scripting languages, and AI/agentic workflows to automate tasks, build tools and improve productivity</li> <li>Collaborative mindset paired with strong written and verbal communication skills</li> </ul> <p><strong>Bonus points</strong></p> <ul> <li>Proficiency with Kotlin, gRPC, GraphQL, Kubernetes</li> <li>Previous experience as a software engineer</li> <li>Consultancy experience performing web application security reviews</li> <li>Experience with securing distributed systems in AWS and cloud environments</li> <li>Experience with pentesting and securing agentic features and systems</li> <li>Contributions to the wider technical community— open source, public research, mentorship, community organizing, blogging, CVEs, presentations, etc</li> <li>Experience submitting to bug bounty programs or responsible disclosure programs</li> </ul> <p><strong>Compensation</strong></p> <p>The expected salary range for this role is $192,000 - $240,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.</p> <p>Brex LLC is a wholly owned subsidiary of Capital One, N.A.</p><div class="content-conclusion"><p><em>Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a&nbsp;<a class="c-link" href="http://brex.com/" target="_blank" data-stringify-link="http://brex.com" data-sk="tooltip_parent">brex.com</a>&nbsp;domain. Any outreach claiming to be from Brex via other sources should be ignored.</em></p></div>

Senior Application Security Engineer (Remote)

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p>We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the engineering team to:</p> <ul> <li>Support and enable internal business units through shared engineering services and functionalities, building the tools and processes for those teams to succeed.</li> <li>Build relationships with multiple stakeholders across the organization to understand and meet their needs with projects you'll own end to end.</li> <li>Work directly with internal customer facing teams to empower their mission and take pride in making their day-to-day lives easier. Work with product engineering to extract the data needed to drive business decisions.</li> <li>Example deliverables in this role might include:</li> <ul> <li>Improve observability through metrics, alerting, logging and telemetry integration</li> <li>Identify and build improvements for Continuous Deployment</li> <li>Utilize infrastructure as code to make changes in a cloud environment</li> <li>Collaborate with other engineering teams to build cross functional infrastructure improvements</li> <li>Automate upgrades for managed services and VMs.</li> </ul> </ul> <p>Because we’re an early-stage and fully-remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfortably work asynchronously are essential.</p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li>Work as part of a team of engineers to design, build, test, and document core software components.</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations.</li> <li>Analyze and improve efficiency, scalability, and stability of various system resources.</li> </ul> <p><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></p> <ul> <li>Experience with CI/CD, secrets management, infrastructure as code, and observability</li> <li>Experience with distributed systems</li> <li>Experience with operating managed services in a cloud environment (preferably AWS)</li> <li>Experience with operating Kubernetes in production is a strong plus</li> <li>Familiarity with networks (IP addressing, routing, etc.)</li> <li>Most of the non-front-end portions of the system are developed in the Go programming language. Experience with Go is a plus.</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$273,360 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Infrastructure Engineer

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>Caper is at the forefront of Physical AI, building smart shopping carts that sense and respond to the real world in real time. By bringing intelligence onto the cart, Caper digitizes the entire in-store shopping journey, turning every trip into an interactive, personalized experience from the first item added to checkout. Our plug-and-play technology requires no store renovation or operational overhaul — retailers simply add Caper Carts and instantly upgrade their stores into connected, intelligent shopping environments. Caper is one of the fastest-growing retail automation technology products in the market and is already widely adopted across the industry.</p> <p>We are looking for a Senior Product Manager to own recommendations and personalization on the Caper Cart. In this role, you will define how the cart decides what to show each shopper, when to show it, and how it adapts to who they are. Every recommendation, moment of inspiration, and ranking decision on the cart screen runs through the systems you will build and refine.</p> <p>This is a unique opportunity to sit at the intersection of recommendation systems, machine learning, and a physical shopping experience that unfolds in real time as a customer moves through a store. You will blend ML and data science work with hands-on UX design thinking, partnering closely with Instacart's discovery and personalization platforms while shaping a first-of-its-kind experience for the Caper customer. You will report to the Group Product Manager for Caper Customer Value and work alongside a tight-knit team of three product managers, with broad cross-functional reach across Engineering, Data Science, Design, Ads, and Operations.</p> <p>&nbsp;</p> <h2><strong>About the Job</strong></h2> <ul> <li>Set and own the vision for recommendations and personalization on Caper. Caper turns the store itself into a personalization surface, where every item added and every step through the store is a chance to show something useful in the moment. You will drive Engagement as a primary pillar metric — growing customer interactions, building monetizable surfaces, and diversifying the content mix to serve savings, discovery, and health-focused shoppers.</li> <li>Own the system that decides what to show and when. Mature recommendation and item ranking using machine learning, including LLM-based techniques, and use real-time signals — cart location and motion, lists, search, and Instacart personalization data — to deliver content at the moments it is most relevant rather than constant or intrusive.</li> <li>Drive AI-first innovation to expand what Caper shows shoppers. Ship net-new content types with nuanced product information and pairings tailored to each individual, and lead the architecture for capturing real-time, in-session signals that make personalization feel genuinely intelligent.</li> <li>Champion a high-quality, intuitive shopping experience by partnering closely with Design to translate complex personalization logic into interactions that feel simple and natural on the cart screen. Spend time in labs and partner stores to observe real shopper behavior, test features, and iterate quickly based on what you learn.</li> <li>Run a fast, experiment-driven roadmap and serve as the product lead for recommendations and personalization across the organization — aligning senior stakeholders on strategy, tradeoffs, and progress, and partnering cross-functionally with Engineering, Data Science, Design, Ads, and Operations from discovery through launch with clear PRDs and measurable success criteria.</li> </ul> <p>&nbsp;</p> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>3+ years of product management experience or equivalent practical experience</li> <li>Experience partnering with ML or data science teams to ship models into a production consumer product</li> <li>Experience defining and driving engagement or relevance metrics, and using experimentation to move them</li> <li>Demonstrated ability to leverage data and quantitative analysis to make sound decisions in ambiguous environments</li> <li>Track record of close partnership with UX design teams and applying strong design thinking practices throughout the product development process</li> <li>Strong communication and influencing skills, with experience presenting to large groups and aligning multiple senior stakeholders on strategy and tradeoffs</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience building recommendation, personalization, ranking, or search products</li> <li>Experience with consumer-facing hardware, IoT, or physical retail products</li> <li>Familiarity with retail, grocery, ads, or marketplace recommendation systems</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$194,000</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div>

Senior Product Manager, Caper Recommendations & Personalization

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h1>Overview</h1> <p>Instacart's Enterprise Solutions team is building a first-of-its-kind business: embedding directly with enterprise retail and CPG partners to design, sell, and deliver AI-powered solutions at scale. We are a small, senior, field-first pod—part startup, part consultancy—defining the playbook as we go.</p> <p>As the AI Solutions Architect, you own the data and AI architecture, integration design, and governance across every engagement the pod runs. You are the person who makes Instacart's Intelligence Platform actually work inside real partner environments. This is a hands-on, field-first role—you will embed with partner engineering teams to map data ontologies, design integrations, and co-build solutions that work in the real world, not just on a whiteboard.</p> <h1>About the Job</h1> <ul> <li>Own data modeling, integration design, and governance across every engagement; serve as the senior technical authority from pre-sales through delivery.</li> <li>Map customer data and Instacart's data ontology together, and gate technical feasibility before any build begins.</li> <li>Establish integration patterns between the Intelligence Platform and partner systems, e.g.,POS, ERP, loyalty, CRM, Snowflake, proprietary APIs, and mobile surfaces.</li> <li>Bridge partner technical requirements with Instacart R&amp;D roadmaps, APIs, and SDKs; surface gaps and advocate for platform changes needed to serve the field.</li> <li>Prototype and code in real-time alongside partners</li> <li>Review designs and unblock the Forward Deployed Engineers to ensure architectural integrity across the pod's engagements.</li> <li>Codify reusable integration patterns into scalable architecture templates as the pod scales.</li> </ul> <p>We are looking for someone energized by ambiguity, who builds for reuse and can navigate both a partner's technical reality and Instacart's platform constraints simultaneously, finding the optimal path between them.</p> <h1>About You</h1> <h2>Minimum Qualifications</h2> <ul> <li>10+ years in solutions architecture, data engineering, or senior software engineering, with demonstrated experience designing enterprise-scale systems.</li> <li>Deep expertise in data architecture and modeling across messy, heterogeneous enterprise environments, with enough AI/ML familiarity to understand how data quality and structure determine what is possible on the intelligence layer.</li> <li>Experience designing integrations across complex enterprise environments including ERP, POS, Snowflake, and proprietary APIs.</li> <li>Hands-on coding is non-negotiable — the ability to build is as important as the ability to design.</li> <li>Proven customer-facing experience presenting technical architectures to both engineering and executive audiences.</li> <li>Strong systems thinking — able to hold the full technical picture of a complex engagement while also working in the details.</li> <li>Comfort defining architecture from first principles in greenfield, ambiguous environments.</li> </ul> <h2>&nbsp;&nbsp;Preferred Qualifications</h2> <ul> <li>Background in retail tech, e-commerce infrastructure, or CPG data systems (POS, ERP,, Snowflake).</li> <li>Familiarity with open agent standards or multi-agent orchestration frameworks.</li> <li>Prior experience in enterprise software implementation or systems integration.</li> <li>Startup or high-growth environment experience.</li> </ul> <p class="p1">#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$216,000</span><span class="divider">&mdash;</span><span>$228,000 CAD</span></div></div></div>

AI Solutions Architect

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><span style="color: rgb(255, 255, 255);">.</span></p> <p><strong>Hiring and how we work :</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;<br><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Staff Product Manager - Sender Onboarding.</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. This position is needed to lead core provisioning and management for Twilio's sender onboarding. You will own user-facing sender administration and the orchestration needed to route customers through required setup and compliance steps across various lifecycle stages.&nbsp;</p> <p>Your goal is to simplify sender selection, provisioning, and management to protect our communication foundation. You will improve a disjointed journey with a unified experience using intelligent state management, intent-based routing, and proactive nudges. You will also scale provisioning for high-volume growth by improving the sender recommender to help customers expand internationally, alongside delivering robust bulk purchasing and auto-scaling mechanisms. Ultimately, you will simplify sender complexity for all new and existing customers.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Own and optimize core purchase workflows, including the sender recommendation experience, exclusive number provisioning, and essential workflows like porting and hosting to ensure a seamless acquisition process</li> <li>Drive platform orchestration to ensure a unified experience by overseeing cross-console ingress and egress, managing complex checklist state management, and utilizing proactive nudges and intent-based routing to abstract away disjointed configuration steps and seamlessly guide customers to their desired outcomes</li> <li>Lead cross-functional execution by partnering deeply with Engineering, Design, and KYC Product Managers to embed compliance initiatives, integrated intake forms, and autoregistration processes directly into the customer journey</li> <li>Drive data-driven decision making by utilizing product analytics and building dashboards to monitor funnel health, track rigorous metrics and identify points of friction</li> <li>Manage core product management duties, including end-to-end roadmap planning, ruthlessly prioritizing competing features, resolving cross-team dependencies, and aligning internal stakeholders on your product vision and strategy</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>Required:</strong></p> <ul> <li>Minimum of 6 years of experience in product management in SaaS, IaaS or PaaS.</li> <li>Proven track record managing complex systems: experience managing core workflows and complex state-management systems</li> <li>Technical Acumen: Ability to partner deeply with Engineering to understand technical requirements, navigate complex system architectures, and resolve cross-team dependencies</li> <li>Data-Driven Decision Making: Command of analytical thinking skills with the ability to use product analytics and quantitative data to monitor metrics, drive decisions, and measure outcomes</li> <li>Stakeholder Management &amp; Collaboration: Excellent communication and cross-team collaboration skills, with a demonstrated ability to align and influence Engineering, Design, and compliance stakeholders</li> <li>Execution &amp; Dealing with Ambiguity: Initiative, ownership, and accountability to break down complex problems, build clear roadmaps, and ruthlessly prioritize competing features in a fast-paced environment</li> <li>Bachelor’s in Computer Science, Engineering, or equivalent practical experience<strong><br><br></strong></li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience building growth and PLG workflows for products/services related to APIs, developer experience, and onboarding</li> <li>Experience working with telecommunications, KYC, or other highly regulated ecosystems</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp;</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$CAD: 120,640 - $CAD: 150,800</li> <li>Target Bonus Percentage 12.5%</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Stay alert to recruitment fraud</strong></p> <p>We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.<br><br><span style="color: rgb(255, 255, 255);">.</span><strong> </strong></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Product Manager L3

<h2>Role Description</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">A</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">s a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">Staff</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> Product Designer on </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">Bridge</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">, </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">you </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz76zh43z83zfz78zj6vz122z3cz71zfz86zt2z78zz84zso5z82zz73zixmoz65z">will </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">lead</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">multiple highly-visible</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwyz65zz66zbz122zz71z22uik0z75z60z85z4loz86zz81zz75zp9mnz68zz70ztn"> design initiatives</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn"> that deliver against Dropbox’s strategic bets around AI</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwyz65zz66zbz122zz71z22uik0z75z60z85z4loz86zz81zz75zp9mnz68zz70ztn">. </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">This role will require you to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">lead with vision</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">, driving </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">strategic</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> initiatives that blend design excellence with </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">customer empathy and</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> innovation</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">.</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn"> You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling.&nbsp;</span></p> <h2>Responsibilities</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Problem definition</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">:</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">D</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">efine high-level opportunities</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z"> that have</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Ownership</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">:</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> Take ownership of strategic, design-led projects, driving them from concept to delivery. </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">Advocate and </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">guide the team toward customer-centered, innovative outcomes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Execution</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">:</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z"> and</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> usability</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">. </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Focus on</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z"> simplifying complex workflows that simplify</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> user experiences</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z"> for multiple customers</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Strategy</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">: </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">H</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">elp shape and execute the broader design strategy, influencing product strategy across the </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">team</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> and ensuring alignment with business goals.</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Collaborate with De</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">sign, Product, and Engineering </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">Leadership</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">to align strategic design initiatives with company goals.</span></li> </ul> <h2>Requirements</h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95g4yz80ztqz73zernaz81zz66zz67zvfu2z83z4z83z04uc50mz88z">10-15</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">+ years in a senior Individual Contributor role, with a proven track record of leading </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z">complex</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2"> design initiatives</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z"> with </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">simple and elegant</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgnz90zaf6z88z2z69zq1binuz78zz73zhabkdcz67z4xz66zz80zz65z"> solutions</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zq7z84zaspknz71zz82zz67zz67zz75zpz88zz81zz85z1q1z74zz73zz85zyz66zz70zuz76zn">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdmz66z30ditc51lgz68zhd01z66zz74zz71zyz73zz68zev2">Demonstrated ability to work cross-fun

Staff Product Designer

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">Dropbox is building the knowledge layer that connects content, context, and action. As AI moves from assistants to systems that act, the structure and stewardship of enterprise knowledge becomes the difference between AI that helps and AI that fails.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">This role owns the context layer our AI depends on: what it can know, what it can trust, and what it is allowed to act on. You will lead the central function, setting the strategy, architecture, standards, and operating model that make enterprise knowledge reliable, current, and permissions-aware for both human and AI use, while domain experts stay accountable for the accuracy of their content.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">AI capability changes quickly, and this role changes with it. What a model can interpret, how content needs to be structured for retrieval, and what a system can safely act on all shift as the technology moves. You will track those shifts, translate them into practical standards, and revise your own past decisions when the ground moves under them.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">This is the first role of its kind at Dropbox. You will partner with IT, Engineering, Legal, Privacy, and Security, and your decisions will show up directly in how AI performs across the company.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Define the source-of-truth strategy for enterprise knowledge: which systems are authoritative, what is indexed centrally versus fetched live, what is eligible for AI use, and what is archived or excluded, informed by an assessment of the authoritative sources behind our highest-value workflows.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Define the enterprise standards that make content AI-ready across structure, metadata, provenance, and access, including where semantic models or knowledge graphs are warranted and where they are not, and translate them into authoring patterns adopted across domains.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Design the control model for AI actions, including eligibility rules, preconditions, approval boundaries, escalation paths, and rollback requirements, so systems that act on enterprise knowledge stay traceable and safe as AI capabilities evolve.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Lead platform and connector strategy across the content stack. Drive decisions on what is refactored, migrated, indexed in place, or consolidated, and partner with IT and Engineering on connector architecture and how AI systems are granted access to tools and sources.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Build the federated operating model for enterprise content: stewardship across functions, domains accountable for their own accuracy within shared standards, and lifecycle policies covering review cadence, expiration, material-change triggers, and retirement, tied to business criticality.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Define content quality in an AI context. Stand up retrieval and grounding evaluations for priority use cases, extend measurement to workflow traces and policy conformance as systems begin to act, and route findings back into the content lifecycle.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Co-own the criteria for AI content eligibility, sensitivity classification, and permissions modeling with Legal, Privacy, and Security, including access boundaries for the tools AI systems can reach.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">7+ years designing how information is structured, owned, and maintained at enterprise scale, including at least 2 years applying that work to AI retrieval and grounding.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Direct experience preparing content for AI consumption, with working fluency in retrieval-augmented generation, grounding, semantic chunking, embeddings, vector search, and citations.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Hands-on experience with knowledge graphs, ontologies, or semantic models that structure content for machine consumption.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Track record building federated operating models across functions outside direct reporting lines, with evidence of metadata standards or authoring frameworks adopted at scale.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Demonstrated ability to influence senior stakeholders across Engineering, IT, Legal, Security, and business functions.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3wz122zz77zjz88zx7z66zz78zz69zbz70znpvz79z6z87z9z90zxz81zz76zz68z9z72zz71zz70zi">Sound judgment on balancing central standards with domain expertise.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">Hands-on experience with enterprise platforms such as ServiceNow, Atlassian, Microsoft 365 or Copilot Search, Slack, or Notion.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">Familiarity with structured authoring</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z h-lparen">(such</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z"> as DITA), controlled vocabularies, or knowledge operations methodologies such as KCS.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">Experience with AI evaluation tooling and frameworks for measuring retrieval quality, groundedness, and answer relevance.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">Background working in regulated, policy-heavy, or high-risk content domains.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zgjz82zz85z31z69zkz71z5z77zz68zcz73zz86zuvz70zz75z4yz74zsh7z90zz122zyz85z">Working knowledge of NIST AI RMF, OWASP GenAI guidance, or comparable risk frameworks.</span></li> </ul> <h2>Durable Skills</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">AI fluency means using these tools to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><em>amplify</em></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> human judgment, not replace it. We believe people with these skills will thrive as work and technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">continue to evolve:</span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Awareness:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">U</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">nderstand </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">yourself</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz8

Enterprise Context Architect

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p>GitLab features must ship successfully across four distinct deployment platforms—Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. Today, developers routinely discover platform compatibility issues late in development, triggering costly rework, delays, and emergency escalations. The Platform Readiness team is building an internal developer tooling capability that embeds platform readiness intelligence directly into GitLab's software development lifecycle to solve this problem.</p> <p>As a Senior Backend Engineer on the newly established Platform Readiness team, you'll architect and evolve the systems that enable features to ship successfully across all platforms by automating the evaluation of platform readiness requirements and surfacing risks early. You'll be a technical anchor for the team, driving the evolution of platform readiness from manual, ad-hoc assessments toward intelligent, agentic automation. Your work will directly impact GitLab's ability to ship features faster while dramatically reducing the risk of platform-readiness gaps and the operational burden of cross-platform validation.</p> <p>You'll receive onboarding and technical guidance from other engineers and team leadership as you establish the technical direction for the Platform Readiness team.</p> <h2>What you'll do</h2> <ul> <li><strong>Contribute to the Platform Readiness team's agentic workflows</strong> on the Duo Agent Platform: design, implement, and evolve the Core Agentic Workflow (currently published to the AI Catalog as a DAP flow) and the Requirements Agent, enabling automated evaluation of platform readiness assessments against platform requirements</li> <li><strong>Evolve the platform requirements knowledge base</strong>: contribute to schema design, validation tooling, and CI systems that power the agentic workflow; ensure the schema captures the full scope of platform readiness concerns across all four platforms and domains</li> <li><strong>Build integration surfaces</strong> that enable feature teams to engage the Platform Readiness team where they already work: issues, merge requests, design documents, and CI/CD pipelines</li> <li><strong>Partner with platform teams</strong> (Infrastructure, Security, Data) to translate their expertise into structured platform requirements, domain skills, and validation logic without requiring specific domain knowledge</li> <li><strong>Contribute to the quality control feedback loop</strong>: design systems that surface assessment errors, missed gaps, and content drift back to the governance loop for continuous improvement; measure and improve assessment accuracy and guidance relevance</li> <li><strong>Mentor other engineers</strong> on the team in agentic-workflow standards, prompt discipline, evaluation methodology, and the principles of human-AI collaboration in platform readiness</li> <li><strong>Contribute to technical documentation and architectural decision records</strong> that document the Platform Readiness team's technical evolution and rationale for key design choices</li> </ul> <h2>What you'll bring</h2> <h3>Required Experience &amp; Skills</h3> <ul> <li><strong>5+ years of software engineering experience</strong> with at least 2+ years in backend, platform, or developer-facing tooling</li> <li><strong>Strong proficiency in TypeScript/Node, Python, or Golang</strong> (Ruby a plus)</li> <li><strong>Experience shipping developer-facing tooling</strong> where the primary user is another engineer</li> <li><strong>Understanding of GitLab-style development workflows</strong> (issues, epics, merge requests, CI/CD, code review) as first-class artifacts that automation can read and reason about</li> <li><strong>Ability to work in cross-functional environments</strong> across multiple platform teams</li> <li><strong>Experience with structured content systems, schemas, or validation tooling</strong></li> </ul> <h3>Highly Valued Experience</h3> <ul> <li><strong>Experience with AI/agentic systems</strong> (DAP, ADK, LangGraph, or similar) OR demonstrated ability to reason rigorously about the boundary between what AI should decide and what humans must own</li> <li><strong>Experience integrating with LLM APIs</strong> and reasoning about cost, latency, evaluation, and failure modes</li> <li><strong>Background in developer experience or platform engineering</strong></li> <li><strong>Experience with governance patterns</strong> for shared standards and cross-org decision-making</li> <li><strong>Open source contribution history</strong> in platform, developer experience, or AI infrastructure</li> <li><strong>PostgreSQL or other relational database experience</strong> at scale</li> </ul> <h3>What Makes You Stand Out (Strong Plus)</h3> <ul> <li>You've <strong>shipped agentic workflows in production</strong> and dealt with the operational complexities of AI-driven automation</li> <li>You have <strong>experience designing schema-driven content systems</strong> with non-engineer authors and evolving them as requirements change</li> <li>You've <strong>built developer platform teams at scale</strong> and understand the dynamics of enabling other engineers</li> <li>You have <strong>observability and monitoring experience for AI systems</strong>, including evaluation metrics, cost tracking, and failure analysis</li> <li>You can <strong>explain complex concepts</strong> (agentic workflows, platform readiness, governance) clearly to platform teams, feature teams, product managers, and executives</li> </ul> <h2>About the team</h2> <p>The Platform Readiness team is part of GitLab Developer Experience, building internal developer tooling capability for platform readiness across GitLab's four deployment targets: Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. We partner with platform teams, feature teams, and product management to ensure every feature is evaluated against platform readiness requirements before it ships.</p> <p><strong>Current challenges we're tackling:</strong></p> <ul> <li><strong>Moving from manual coordination to embedded automation:</strong> Transitioning from manual, ad-hoc platform readiness assessments to automated, agentic evaluation while maintaining human oversight and trust</li> <li><strong>Building a structured, machine-readable requirements body:</strong> Evolving the platform requirements schema to capture the full scope of platform readiness concerns across all domains and platforms</li> <li><strong>Making platform readiness native to the tools feature teams already use:</strong> Enabling platform teams to contribute domain expertise and validation logic without requiring deep Platform Readiness infrastructure knowledge</li> <li><strong>Building the measurement systems to know we're working:</strong> Creating observability and evaluation frameworks that give us confidence in agentic-workflow decisions and surface failures early</li> </ul> <p><strong>Team structure:</strong></p> <p>You'll be joining a newly established Platform Readiness team that is building the capability to embed platform readiness intelligence into the development lifecycle. As a Senior engineer, you'll work closely with team leadership to define technical direction while mentoring other engineers on the team. You'll receive onboarding and technical guidance from other engineers and team leadership on the Platform Readiness team's architecture and agentic-workflow patterns.</p> <p>&nbsp;</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interes

Senior Backend Engineer, Platform Readiness

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As Principal Product Manager, Software Factory, you’ll define and bring together GitLab’s end-to-end software creation experience, from planning and specification through coding, review, and verification. You’ll connect capabilities across GitLab Duo Agent Platform and the wider GitLab product so customers have a cohesive and delightful experience. This is a senior, high-visibility role for a product leader who can shape product direction, work across organizational boundaries, and clearly present recommendations to executive leaders.</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>Define the product vision and strategy for GitLab’s end-to-end software factory experience.</li> <li>Bring together planning, specification, coding, review, and verification workflows into a cohesive product experience.</li> <li>Partner with product, engineering, design, and go-to-market teams across GitLab to align priorities and execution.</li> <li>Identify gaps, dependencies, and opportunities across GitLab Duo Agent Platform and related areas of the GitLab product.</li> <li>Use strong product and design judgment to make complex workflows clear and useful for customers.</li> <li>Build support for product decisions through clear communication, negotiation, and cross-functional collaboration.</li> <li>Present product direction, tradeoffs, and recommendations to senior and executive leaders.</li> <li>Help shape how GitLab brings its software factory vision to market.</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Product management experience at principal scope, leading complex products or experiences across multiple teams.</li> <li>A strong understanding of the end-to-end software development workflow, from planning through verification.</li> <li>Experience with artificial intelligence products, developer tools, DevSecOps platforms, or related technical products.</li> <li>Technical judgment that supports effective collaboration with engineering teams and informed product decisions.</li> <li>Strong product design and user experience instincts, including the ability to connect separate capabilities into a coherent experience.</li> <li>Experience influencing across functions, resolving competing priorities, and moving work forward without relying on direct authority.</li> <li>Clear communication and presentation skills, including experience working with senior and executive leaders.</li> <li>An ownership mindset and the ability to make progress in a fast-changing product area with some ambiguity.</li> </ul> <p>We welcome candidates with different backgrounds and transferable experience. If this role excites you, we encourage you to apply even if you don’t meet every qualification.</p> <h2><strong>About the team</strong></h2> <p>This role will work across GitLab to connect the teams building the future of our AI-powered DevSecOps platform. You’ll partner closely with the GitLab Duo Agent Platform organization and with product areas that own key parts of the software development workflow. The team’s central challenge is to turn work delivered across several groups into one clear, end-to-end experience for customers while supporting GitLab’s mission to enable everyone to contribute to and co-create the software that powers our world.</p> <p>&nbsp;</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

Principal Product Manager, AI Software Factory

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p>GitLab features must ship successfully across four distinct deployment platforms—Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. Today, developers routinely discover platform compatibility issues late in development, triggering costly rework, delays, and emergency escalations. The Platform Readiness team is building an internal developer tooling capability that embeds platform readiness intelligence directly into GitLab's software development lifecycle to solve this problem.</p> <p>As an Intermediate Backend Engineer on the newly established Platform Readiness functional team in Developer Experience, you'll contribute to the systems that enable features to ship successfully across all platforms by building and maintaining agentic workflow components and evolving the platform requirements knowledge base. This is a growth opportunity: you will learn the Platform Readiness team's agentic workflows, requirements schema, and integration surfaces from other engineers and team leadership. You'll work on concrete, high-impact problems while developing expertise in platform readiness automation and AI-driven systems.</p> <h2>What you'll do</h2> <ul> <li><strong>Build and maintain agentic workflow components</strong> on the Duo Agent Platform: contribute to the Core Agentic Workflow (DAP flow) and the Requirements Agent; write tests, documentation, and evaluations for agentic-workflow behavior</li> <li><strong>Contribute to the platform requirements knowledge base</strong>: add requirements, evolve the schema, and improve validation tooling; work with platform teams to translate their expertise into structured requirements</li> <li><strong>Build integration surfaces</strong> that enable feature teams to engage the Platform Readiness team where they already work: issues, merge requests, design documents, and CI/CD pipelines</li> <li><strong>Collaborate with platform teams</strong> (Infrastructure, Security, Data) to translate their expertise into platform readiness artifacts and domain skills</li> <li><strong>Write clear and concise documentation and evaluations</strong> that validate agentic-workflow behavior and improve assessment accuracy</li> </ul> <h2>What you'll bring</h2> <h3>Required Experience &amp; Skills</h3> <ul> <li><strong>2+ years of software engineering experience</strong> with backend focus</li> <li><strong>Proficiency in TypeScript/Node,&nbsp; Python, or Golang</strong></li> <li><strong>Comfort reading and contributing to schemas</strong> (YAML, JSON Schema) and structured content</li> <li><strong>Experience with and operational exposure to Kubernetes</strong> and reasoning about failure modes</li> <li><strong>Ability to work asynchronously</strong> and communicate clearly in written form</li> <li><strong>Exposure to and experience with LLM APIs, prompts, or agentic frameworks</strong> (does not need to be incredibly extensive)</li> </ul> <h3>Highly Valued Experience</h3> <ul> <li><strong>Ruby familiarity</strong></li> <li><strong>Experience with GitLab-style development workflows</strong> (issues, epics, merge requests, CI/CD)</li> <li><strong>Open source contributions</strong></li> <li><strong>Interest in developer experience or platform engineering</strong></li> </ul> <h3>What Makes You Stand Out (Strong Plus)</h3> <ul> <li>You have <strong>hands-on experience with any agentic workflow framework</strong> (DAP, LangGraph, etc.)</li> <li>You've <strong>contributed to a structured requirements or specification body</strong> and understand the challenges of evolving schemas</li> <li>You have <strong>observability instincts</strong> and care about measuring system behavior</li> </ul> <h2>About the team</h2> <p>The Platform Readiness team is part of GitLab Infrastructure and Developer Experience, building an internal developer tooling capability for platform readiness across GitLab's four deployment targets: Self-Managed, Dedicated, Dedicated for Government, and GitLab.com. We partner with platform teams, feature teams, and product management to ensure every feature is evaluated against platform readiness requirements before it ships.</p> <p>This is a growth opportunity where you'll learn agentic workflows, requirements schema work, and integration surface development from other engineers and team leadership. You'll contribute to high-impact work that directly improves GitLab's ability to ship features faster and more reliably across all platforms.</p> <p><br><br><br><br><br><br></p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

Intermediate Backend Engineer, Platform Readiness

<p>Mercury's use of machine learning in risk decisioning is growing fast in scope and in stakes. Models increasingly drive real-time decisions about fraud and financial crime, and the Machine Learning Platform (MLP) team exists to build a paved path from a trained model to a reliable production deployment, speeding up iteration, and ensuring granular production observability.<br><br>MLP owns the production ML lifecycle: the systems that take a model from registry through deployment, real-time inference, observability, and retraining. Our Data Science colleagues author and train the models; we build the platform that lets them register, deploy, and observe those models in production without carrying the operational burden themselves — and we serve low-latency, highly available scores to the decision engine that depends on them. The platform supports business decisioning broadly, with our first use cases focused on fraud risk outcomes.</p> <p>At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our products create a safe environment that meets the needs of our customers, administrators, and regulators.</p> <p><em>*</em> Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Build and operate the real-time inference service that scores models for the risk decision engine, with low latency and high availability as first-class requirements</li> <li>Own model deployment infrastructure — registry and versioning, CI/CD with performance, bias, and consistency checks, shadow mode, and staged rollouts</li> <li>Build model observability: availability, latency, and error monitoring, plus drift detection as a retraining trigger</li> <li>Partner with Risk Data Science to take models from a clean development-to-production handoff through to production operation under MLP ownership</li> <li>Implement experimentation capabilities such as champion/challenger and canary routing, and explainability outputs like SHAP attributions</li> <li>Feel a strong sense of product ownership and actively seek responsibility — we self-organize on small and medium projects, and we want someone excited to help shape and build a brand-new platform team</li> </ul> <p><strong>The ideal candidate for the role has:</strong></p> <ul> <li>5+ years in machine learning engineering, backend software engineering, MLOps, or a closely related field</li> <li>Production ML service experience — deploying, serving, and operating models in low-latency, high-availability contexts</li> <li>Strong backend engineering fundamentals in Python, with API frameworks like FastAPI or Flask</li> <li>Experience with model deployment and lifecycle tooling: model registries, CI/CD for models, versioning, and staged rollout patterns (shadow, canary, champion/challenger)</li> <li>Experience building observability and alerting for production services — latency, errors, and ideally model-specific signals like drift</li> <li>Comfort with the data layer ML depends on: SQL, key-value/low-latency stores (Redis, DynamoDB, or equivalent), and streaming pipelines (Kafka, Kinesis, Redpanda, or equivalent)</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Familiarity with a modern data stack (Snowflake, dbt, Dagster, Airflow, or similar)</li> <li>Experience operating in a regulated, audit-sensitive, or compliance-adjacent environment</li> <li>Exposure to functional languages or willingness to work across a stack that includes Haskell, React, and TypeScript</li> </ul> <p>The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $166,600 - $208,300</li> <li>Canadian employees (any location): CAD 157,400 - 196,800</li> </ul> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p><span data-sheets-root="1">#LI-RA1</span></p> <p>&nbsp;</p>

Senior Machine Learning Operations Engineer

<p>In 1488, a thirteen-year-old named Michelangelo entered the Florence workshop of Domenico Ghirlandaio as an apprentice. Ghirlandaio was the most sought-after fresco painter in the city, not because he worked alone, but because he didn’t. His bottega was built around a precise division of attention: Ghirlandaio established the composition, the figures, the light. Trusted collaborators carried the work forward, applying the final glazes, rendering the faces, bringing the surface to life. The paintings you see today in Santa Maria Novella are the product of both. You can’t tell where one ends and the other begins. That was the point.</p> <p>The Top of Funnel team owns the introduction to a company that believes design is how you show people you take them seriously. We’re looking for a Senior Design Engineer who works the way Ghirlandaio’s bottega did: close enough to the creative process to carry it forward, and skilled enough to know the difference between almost right and actually right.</p> <p><strong>What you’ll do:</strong></p> <p>You’ll be joining a product-led growth team that works across the logged out <a href="http://mercury.com">Mercury.com</a> site, supporting stakeholders across the organization that want to share something with the world.&nbsp;&nbsp;</p> <ul> <li><strong>Bring design intent to life.</strong> Our brand designers work at high velocity, producing considered, high-fidelity layouts. Your job is to carry that work forward, with enough taste to honor the intention and enough craft to make it feel native to the web.</li> <li><strong>Bring the web platform to the table, not just the design spec.</strong> You’ll surface what’s newly possible in browsers, propose enhancements that design didn’t know to ask for, and advocate for approaches that make experiences feel alive rather than translated from a static file.</li> <li><strong>Implement animation and interaction that earns attention.</strong> Product launches, campaign pages, and editorial moments require more than accurate layouts. They require pacing, motion, and detail; you’ll own that layer.</li> <li><strong>Build and extend the design system.</strong> The web site’s design system is both the guardrail and the creative toolbox. You’ll identify when a component needs to stretch to cover a new use case, and build those extensions in a way that fits rather than fights the system.</li> <li><strong>Work directly with brand designers and marketing as a peer.</strong> This isn’t an execution role, it’s a creative partner role. You’ll be in the room during concepting, not just receiving tickets at the end.</li> <li><strong>Set the quality bar for Mercury’s front door.</strong> You’ll have a point of view about what exceptional looks like on the web, and the mandate to advocate for it.</li> </ul> <p><strong>The ideal candidate:</strong></p> <ul> <li>Has a portfolio of crafted work that demonstrates both engineering quality and design sensibility.</li> <li>Has been the technical lead of complex projects with many stakeholders with a track record of success.</li> <li>Has deep command of HTML and CSS as a creative medium, not just a layout tool. You know what the platform can do and you stay current on what’s new</li> <li>Is fluent in the web animation stack — from CSS transitions to GSAP to the Web Animations API — and knows which tool fits which problem. Understands that motion on the web is a performance concern as much as a design one.</li> <li>Is proficient in React and Next.js, particularly in a content-heavy, pre-rendered marketing context.</li> <li>Has experience working within and extending a design system, with pragmatic opinions about when to use what’s there vs. when to build something new.</li> <li>Has worked closely with brand designers or creative directors in previous roles and knows how to navigate strong design opinions.</li> <li>Cares about performance as an extension of craft: a slow or janky interaction isn’t just a technical problem, it’s a design failure.</li> <li>Has experience with DatoCMS or a comparable headless CMS.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com/">demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $166,600 - $208,300</li> <li>Canadian employees (any location): CAD 157,400 - 196,800</li> </ul> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-ME1</p>

Senior Design Engineer - Top of Funnel

<p>By the 1970s, the travel industry had quietly figured out something that most businesses hadn't: growth at scale required three different go-to-market motions happening at once. Individual travelers booked directly — they walked in, called up, and bought. Corporate travel programs needed a sales rep to negotiate rates and sign contracts. And then there were travel agents: independent businesses with deep client relationships who effectively decided what their clients bought. The airlines and hotel chains that grew fastest were the ones that recognized all of these distribution motions and invested in each of them in the right ways. <br><br>Mercury runs the same three motions. Most of our growth is self-serve and product-led: Founders discover us, sign up, and stay. Our fast-growing sales team closes meaningful deals with larger businesses. And our partners — incorporators, accountants, investors, and platforms that already have the trust of the businesses we want to reach — refer customers to us the same way a great travel agent would: because they believe in our product and its value to their clients. We are looking for a go-to-market leader who can make all three of these motions work harder together with a data-driven strategy and consistent positioning across the customer journey.</p> <h4><strong>What You'll Do</strong></h4> <ul> <li>Own end-to-end GTM strategy across Mercury's three primary growth motions — product-led, sales-led, and partner-led — including segmentation, messaging, and cross-functional execution.</li> <li>Manage and grow a team of product marketers and partner marketers supporting these motions today.</li> <li>Build and maintain the customer journey, messaging, and infrastructure that works across all three motions: shared value propositions and personas that flex appropriately for self-serve onboarding flows, sales conversations, and partner co-marketing</li> <li>Partner closely with the growth product org on strategy and execution for driving top-of-funnel, conversion, activation, and virality.&nbsp;</li> <li>Partner with sales leadership on messaging and enablement, from battlecards and objection-handling frameworks to segment-specific playbooks</li> <li>Develop Mercury's partner marketing strategy in collaboration with the partnerships team — including co-marketing programs, partner enablement materials, and joint GTM playbooks&nbsp;</li> <li>Lead customer and market research to stay ahead of competitive dynamics, identify growth opportunities across segments, and feed insights into product, pricing, and roadmap decisions</li> <li>Define and track the PMM metrics that matter for growth — from activation to adoption to advocacy — and use them to continuously improve GTM strategy</li> </ul> <h4><strong>You Should Have</strong></h4> <ul> <li>10+ years of B2B product marketing experience, with full ownership of GTM strategy — not just launch coordination</li> <li>Demonstrated experience driving growth across multiple GTM motions; you've run product-led, sales-led, and partner-led programs, and you understand how they interact</li> <li>Strong messaging and positioning craft — you can develop a compelling narrative from scratch, test it with customers, and translate it into assets that actually get used by sales and partners</li> <li>Revenue mindset — you track contribution to pipeline, activation, and retention, and you know how to use data to argue for, refine, and defend your strategy</li> <li>Experience working with sales leadership on messaging and proof points to improve their team’s ability to source pipeline and close deals.&nbsp;</li> <li>Ability to lead cross-functional initiatives without direct authority — aligning sales, product, partnerships, and growth teams around a shared GTM plan</li> </ul> <h4><strong>Nice to Have</strong></h4> <ul> <li>Fintech, banking*, or financial services experience — familiarity with the regulatory, trust, and competitive dynamics of this space</li> <li>Experience at a company that scaled through multiple GTM channels simultaneously, particularly one with a strong PLG foundation that was extending into enterprise and/or channel</li> <li>Data fluency — comfortable pulling your own analysis in Amplitude, Hex, Metabase, or SQL rather than waiting on a data team</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.&nbsp;</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800&nbsp; - $259,800&nbsp;</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - $233,800</li> <li>Canadian employees (any location): CAD 196,400 - 245,500</li> </ul> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-SE1</p> <p>&nbsp;</p>

Product Marketing Lead - Growth & Revenue

<p>When medieval Europe raised its cathedrals, the master builder rarely carved the stone. They held the entire structure in their head, sequencing masons, glaziers, and carpenters across decades, reconciling a patron's ambitions with the physics of load-bearing walls, so that a thousand independent efforts added up to one coherent thing built to stand for centuries.</p> <p>Mercury is building something that demands the same architectural coherence. We're pursuing a bank charter and standing up the governance, infrastructure, and operational rigor that becoming a bank requires. The work that spans every engineering, product, design, and data team in our banking* org. As Head of Technical Program Management, Banking, you'll be the master builder: the person who holds the whole program in their head, sequences the work, and makes sure it all stands up.</p> <p>You'll act as the control center for all banking workstreams:, core banking build, credit and lending, customer migration, risk systems, and incident coordination, while defining, from scratch, the technical program management operating system the org runs on. You'll own exec-level reporting and you'll build and lead the TPM team. Early on, you'll also operate as a player-coach, directly running select program areas like credit and lending while you hire behind yourself.</p> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <h3>What you'll do:</h3> <ul> <li>Own the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teams</li> <li>Define the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fast</li> <li>Build automation and agentic flows to run programs with efficiency and high quality</li> <li>Build and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters most</li> <li>Pressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptions&nbsp;</li> <li>Build, manage, and develop a team of TPMs while directly running select program areas&nbsp;</li> <li>Drive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answer</li> <li>Operate with the auditability and documentation rigor that regulated, governance-heavy work demands</li> </ul> <h3>What an incredible candidate looks like:</h3> <ul> <li>10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMs</li> <li>A technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leaders</li> <li>Experience in regulated industries; fintech or banking strongly preferred</li> <li>A track record of building program management functions or operating systems, not just running individual programs</li> <li>Exceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manage</li> <li>A solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behind</li> </ul> <h3>Nice to have:</h3> <ul> <li>Experience at a fintech operating on (or building toward) its own banking infrastructure</li> </ul> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $269,700 - $337,100 USD</li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $242,700 - $303,400 USD</li> <li>Canadian employees (any location): CAD 254,900 - 347,800</li> </ul> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-RF1</p> <p>&nbsp;</p>

Head of Technical Program Management - Banking

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p>We’re seeking a skilled and diligent full-time Frontend Engineer to join our growing team. You will work as part of our team to:</p> <ul> <li>Own the technical direction and architecture of Tailscale’s next-generation web console</li> <li>Build frontend infrastructure and platform capabilities that enable multiple Tailscale products to ship within a unified console experience</li> <li>Bring a special focus to identity-adjacent frontend systems, including authentication, session management, secure cross-origin integrations, and product surfaces that span multiple services</li> </ul> <p>Because we’re a fully remote company building a highly technical product, we’re looking for someone who can move fluidly between product engineering and platform engineering. This role sits at an important intersection of user experience, browser security, developer tooling, and internal platform design. The ability to think strategically, make pragmatic architecture decisions, collaborate across engineering, design, growth, and infrastructure, and help other teams build with confidence is essential.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Define and drive the frontend architecture for Tailscale’s next-generation console, including application structure, routing, state boundaries, shared abstractions, and long-term maintainability</li> <li>Design and maintain cross-origin authentication and session infrastructure between the console and other services, including auth flows, CORS policies, CSRF protections, cookie/session strategies, and support for multiple deployment environments</li> <li>Build and operate a frontend serving platform capable of hosting multiple Tailscale products under a unified development workflow</li> <li>Establish shared infrastructure, conventions, and design patterns that consolidate distinct product experiences into a cohesive console platform</li> <li>Create frontend architecture patterns, tooling, and abstractions that enable non-frontend engineers to build accessible, production-quality UI safely and efficiently</li> <li>Partner closely with Product Design to turn complex infrastructure and identity concepts into intuitive user experiences</li> <li>Collaborate with Growth, Design, Product, and other engineering teams on experimentation and iteration, including A/B testing, analytics instrumentation, and feature rollout strategies</li> <li>Define and improve frontend testing strategy across the console, including integration testing, end-to-end coverage, local developer ergonomics, and abstractions that reduce testing complexity for product teams</li> <li>Work with infrastructure and engineering tooling teams to improve local development workflows, build pipelines, preview deployments, release ergonomics, and operational reliability</li> <li>Raise the quality bar for frontend engineering across Tailscale through technical leadership, reviews, mentoring, and clear platform guardrails</li> <li>Required participation in our on-call rotation every few weeks, to triage and mitigate incidents</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>Deep experience building and operating production React applications at scale</li> <li>Strong understanding of web platform fundamentals, including HTTP semantics, browser security boundaries, authentication flows, cookies, storage, CORS, and CSRF</li> <li>Experience building internal platforms, frameworks, or shared libraries that enable other teams to ship products with strong guardrails</li> <li>Experience driving a unified console or platform vision across disparate frontend codebases</li> <li>Strong judgment around frontend architecture: knowing when to standardize, when to abstract, and how to keep systems understandable as they grow</li> <li>Experience designing scalable frontend testing strategies that improve confidence while hiding incidental complexity from product engineers</li> <li>Comfort collaborating across disciplines and functions, especially with design, growth, infrastructure, and developer tooling</li> <li>Strong written and verbal communication, including the ability to explain tradeoffs and influence technical direction across teams</li> <li>A high degree of ownership and autonomy, with the ability to identify important problems and drive them through ambiguity</li> </ul> <h3><span style="font-size: 12pt;"><strong>Nice to Have</strong></span></h3> <ul> <li>Experience designing frontend codebases and tooling optimized for AI-assisted development, including conventions and abstractions that help LLM-based agents produce correct, consistent UI with fewer iterations</li> <li>Experience with design systems, component libraries, and connecting design tooling to production UI workflows</li> <li>Experience with feature flagging, analytics, experimentation systems, and progressive delivery patterns</li> <li>Experience working on identity, admin, B2B SaaS, or security-sensitive product surfaces</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$242,540</span><span class="divider">&mdash;</span><span>$302,840 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, pl

Frontend Engineer

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p>We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the engineering team to:</p> <ul> <li>Develop the Tailscale product, contributing to both open source client code and related backend services</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making</li> <li>Work closely with UX/UI designers and product managers to shape features</li> <li>Bring a special focus to building features related to identity and access management</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward at crucial intersections of the technology and organization: in this case, the intersection of our backend platform and its various identity, authorization, and authentication needs. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Work as part of a team of engineers to design, build, test, and document core software components</li> <li>Develop product features in areas that include our control plane, platform, and identity services</li> <li>Develop features that support a broad range of sign-on functionality, such as SSO, OAuth2, SAML, and WebAuthn</li> <li>Develop and maintain SCIM style capabilities to synchronize users, groups and other attributes from IdPs</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations</li> <li>Analyze and improve efficiency, scalability, and stability of various system resources</li> <li>Bring a security-first mindset to both design and implementation</li> <li>This role requires participation in our on-call rotation every x weeks, to triage and mitigate incidents.</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>Familiarity with authentication/authorization protocols, standards and frameworks such as OAuth2, OIDC, SSO, and SAML. Familiarity with SCIM is a plus.&nbsp;</li> <li>Experience with distributed systems and building observable, secure, scalable, and resilient services</li> <li>Most of the non-front-end portions of the system are developed in the Go programming language. Experience with Go is a plus.</li> <li>Experience with one or more SQL databases</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> <li>Excellent written and verbal communication skills</li> <li>Familiarity with networks (IP addressing, routing, etc.) is a plus</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$273,360 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Backend Engineer, Identity

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2>Overview</h2> <h3>About the Role</h3> <p>We are currently seeking a Senior Software Engineer to join our Agentic Analytics Platform team — the team responsible for the AI-for-Data charter inside Instacart's Data Infrastructure org. You'll design and build LLM-powered systems that transform how data practitioners (data scientists, data engineers, analysts, PMs) interact with data at Instacart — from natural-language data access and AI-assisted SQL, to automated metadata generation, to embedding intelligent capabilities across our broader data infra ecosystem. This is a hands-on role at the frontier of applied AI inside a large, modern data stack.</p> <h3>About the Team</h3> <p>The mission of the Instacart Self-Serve organization is to improve the productivity of data practitioners through easy-to-use, self-serve tools. Agentic Analytics is the team chartered with bringing AI and LLMs into that mission — broadly. We own the systems, evals, and product surfaces that make AI-for-Data real at Instacart, and we partner across Data Infra to embed AI capabilities wherever they create the most leverage. It's a small team with an outsized charter, defining what "AI for the data org" looks like in production at company scale.</p> <h2>About the Job</h2> <ul> <li>You will be part of a small, ambitious team with a large amount of ownership and surface area, contributing directly to the AI-for-Data charter at Instacart.</li> <li>You will build LLM-powered systems end-to-end — retrieval/grounding over internal metadata and code, agentic workflows, evals and quality systems, and the product surfaces that put these tools in front of internal users.</li> <li>You will have the opportunity to suggest and drive new initiatives — the roadmap is still being shaped and there's real room for contribution.</li> <li>You will collaborate closely with other engineers on the team and contribute to a strong engineering culture around applied AI rigor (evals, observability, safety, cost).</li> <li>You will work closely with Data Science, ML, Product Engineering, and other Data Infra teams to identify high-leverage AI applications and translate them into reliable, production-grade systems.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>Self-motivation and an enjoyment for a startup environment, with comfort operating in ambiguity</li> <li>A strong sense of ownership and a builder's instinct — you've shipped real systems, not just prototypes</li> <li>Strong backend engineering skills in Python, with experience building production services</li> <li>Hands-on experience with <strong>applied LLM systems</strong> — RAG, agentic workflows, prompt engineering, evals, or similar. You've worked on an LLM-powered system in production (or close to it) and have opinions on what makes them reliable.</li> <li>Working knowledge of common data infrastructure technologies (Python, Airflow, Snowflake, dbt) in a production environment</li> <li>Strong knowledge of SQL</li> <li>Experience working with a large codebase on a cross-functional team</li> <li>An ability to balance a sense of urgency with shipping high quality and pragmatic solutions</li> <li>5+ years of working experience in a similar field/environment</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with retrieval systems, vector stores, or grounding LLMs over structured/unstructured enterprise data</li> <li>Familiarity with eval frameworks and quality systems for LLM-powered products</li> <li>Experience building developer tools or internal tools for technical users</li> <li>Bachelor's degree in Computer Science, computer engineering, electrical engineering, OR equivalent work experience</li> </ul> <p class="p1">#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$168,000</span><span class="divider">&mdash;</span><span>$177,500 CAD</span></div></div></div>

Senior Software Engineer I — Agentic Analytics

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p><em>About the Role - You will be a key member of the Security Engineering team that is tasked with researching, developing, and conducting offensive security techniques for a suite of Instacart products. We are looking for a breaker mindset security engineer who can scale out the discovery of security defects and anti-patterns to mature the security posture of Instacart product lines..</em></p> <p><em>About the Team -The security team at Instacart is tasked with ensuring the security and privacy of Instacart’s suite of products and the company as a whole. We believe that with the right mixture of tools and engineering prowess, we can secure our most important assets without negatively impacting productivity. We pride ourselves on fostering a collaborative and inclusive environment where continuous learning and growth are encouraged.</em></p> <h2><strong><em><br></em></strong>About the Job&nbsp;</h2> <p><em>Design and conduct offensive security operations / engagements for product and internal tools across Instacart. Deploy and operationalize a variety of open-source and commercially available security tools that can scale out and be maintained long term. Collaborate with cross-functional teams, including engineering and product, to integrate security testing into their SDLC cycle. Share knowledge and mentor other team members, promoting a culture of continuous learning and growth..</em></p> <h2>About You</h2> <h3><em>Minimum Qualifications</em></h3> <ul> <li><em>7+ years of experience in Security Engineering or Penetration Testing, demonstrating a strong grasp of product security concepts and principles</em></li> <li><em>Experience in mobile app penetration testing, AI security testing or cloud penetration testing</em></li> <li><em>Experience with threat modeling, security assessments, product security concepts, and security architecture reviews</em></li> <li><em>An ability to make data-driven decisions &amp; prioritize initiatives that improve key security metrics</em></li> <li><em>An ability to balance a sense of urgency with shipping high-quality and pragmatic solutions</em></li> <li><em>Solid self-management and organizational skills</em></li> <li><em>In-depth knowledge of the best remediation techniques for different application vulnerabilities and the ability to explain them to product teams</em></li> <li><em>An ability to create written work products and detailed technical documents to work effectively with cross-functional teams and drive alignment on security objectives and plans.</em></li> </ul> <h3><em>Preferred Qualifications</em></h3> <ul> <li><em>Bachelor’s degree in Computer Science, Engineering, Math, or related work experience</em></li> <li><em>Bug bounty research experience&nbsp;</em></li> </ul> <p class="p1">#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$196,000</span><span class="divider">&mdash;</span><span>$207,000 CAD</span></div></div></div>

Senior Product Security Engineer II

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>The Commercial Strategy &amp; Acceleration (CSX) team empowers Instacart’s commercial organizations with domain expertise to drive innovation, cohesive strategy, and agile execution at scale—catalyzing our partners’ success across retailers, brands, and agencies.</p> <p>&nbsp;</p> <p>We are seeking a Senior Director of Media Analytics to lead a high-impact organization of approximately 30 analytics professionals focused on Instacart Ads. You will set the vision, strategy, and operating model for how measurement, experimentation, and insights drive advertiser outcomes and unlock incremental investment. In close partnership with Brand Partnerships, Ads R&amp;D, Product, Data Science, and our CPG customers—as well as key industry bodies—you will deliver rigorous, trusted analytics that guide decisions for some of the world’s largest brands.</p> <p>&nbsp;</p> <p>This role is ideal for a hands-on leader who thrives in a fast-paced, constantly evolving environment and enjoys working cross-functionally to solve complex problems at scale. New York is preferred, with flexibility for qualified candidates across the U.S.; periodic travel to New York City, client offices, and industry events is expected.</p> <p>&nbsp;</p> <h2><strong>About the Job</strong></h2> <ul> <li>Own the end-to-end media analytics strategy and roadmap for Instacart Ads, establishing trusted measurement standards that quantify incrementality, optimize performance, and inform advertiser investment decisions.</li> <li>Lead, develop, and scale a ~30-person team (including managers and senior ICs) across client analytics, measurement science, experimentation, and commercialization; attract top talent and foster an inclusive, high-performing culture.</li> <li>Build and standardize frameworks for causal inference, geo and audience experiments, MMM, attribution, creative effectiveness, and audience insights; partner with Ads R&amp;D and Data Science to productionize models and reporting at scale.</li> <li>Collaborate with Brand Partnerships and Sales to deliver compelling, client-ready narratives that translate complex analytics into clear business impact, driving increased advertiser investment.</li> <li>Establish data governance, quality, and privacy-safe measurement practices; represent Instacart with industry bodies to advance retail media standards and third-party interoperability.</li> <li>Define and manage OKRs, operating cadences, resourcing, and prioritization across a portfolio of analytics initiatives, focusing the team on the highest-impact work.</li> <li>Lead third‑party measurement partnerships (e.g., MMM providers, clean rooms) and integrate them with Instacart’s first‑party capabilities to deliver holistic, actionable insights.</li> </ul> <p>&nbsp;</p> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>12+ years of experience in media analytics, marketing science, or ad measurement within digital advertising or retail media.</li> <li>7+ years leading analytics teams of 15+ (including managers of managers), with a track record of hiring, developing, and retaining diverse, high-performing talent.</li> <li>Expertise in incrementality testing and causal inference, experimental design, MMM, and attribution, with programs deployed at enterprise scale.</li> <li>Advanced SQL and proficiency in Python or R; demonstrated ability to review methodologies, validate models, and uphold analytic rigor.</li> <li>Bachelor’s degree in a quantitative field (e.g., Statistics, Economics, Mathematics, Computer Science, Engineering) and proven experience influencing C‑suite stakeholders at large advertisers (e.g., CPGs) to drive investment decisions.</li> </ul> <p>&nbsp;</p> <h3>Preferred Qualifications</h3> <ul> <li>Graduate degree (MS, MBA, or PhD) in statistics, econometrics, data science, or a related quantitative discipline.</li> <li>Experience at a retail media network, major ad platform, or enterprise CPG/agency leading large-scale analytics and measurement programs.</li> <li>Hands-on experience with privacy-safe measurement and clean rooms (e.g., AWS Clean Rooms, Snowflake, Databricks, LiveRamp Safe Haven) and identity solutions.</li> <li>Proven success evaluating and integrating third-party MMM/attribution providers (e.g., Analytic Partners, Nielsen, Neustar) and reconciling with first-party signals.</li> <li>Engagement with industry bodies (e.g., IAB, ARF, MMA) and recognized thought leadership through standards work, publications, or conference speaking.</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$300,000</span><span class="divider">&mdash;</span><span>$316,500 CAD</span></div></div></div>

Senior Director, Media Analytics, Commercial Strategy & Acceleration

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>&nbsp;</p> <p><strong>About the Role - </strong>We are looking for an experienced analytics professional specialized in advanced experimentation and attribution modeling to join our Measurement Science Team in Media Analytics. As an analytics expert, you’ll develop sophisticated measurement solutions that demonstrate the effectiveness of advertising on the Instacart platform.&nbsp;</p> <p>This role offers a unique opportunity to work with multi-retailer 1st party deterministic data to provide causal understanding of advertising impact on consumer behavior.&nbsp; You’ll represent Instacart’s measurement capabilities both internally and externally to leading CPG brands and agency partners.&nbsp; Success in this position requires not only analytical expertise but also the ability to build strategic partnerships with advertisers and crossed-functional partners through data-driven and recommendations.</p> <p>&nbsp;</p> <p><strong>About the Team - </strong>The Measurement Science Team is our advertiser-facing team that uses experimentation and custom analytics to help our advertisers understand the effectiveness of their advertising spend. Measurement Science is one part of our broader Media Analytics organization, whose mission is to leverage data to identify opportunities, prove value, and improve performance of Ads through impactful insights, strategic partnership and operational efficiency.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <ul> <li>Design and execute advanced experiments that prove advertising value and optimize campaigns, delivering actionable insights that drive business decisions</li> <li>Analyze experiment data to produce nuanced recommendations for improving ad performance and measurement outcomes</li> <li>Tailor measurement approaches to meet stakeholder needs, by developing innovative metrics and data visualizations that reveal deeper business insights</li> <li>Proactively partner with stakeholders to shape media measurement strategies and address complex challenges, navigating through ambiguous measurement questions&nbsp;</li> <li>Present experimental findings and other data-driven insights with an executive presence to senior clients, educating them on methodologies and ensuring alignment on actionable insights</li> <li>Lead discussions, trainings, and Q&amp;A sessions as a thought leader on ad measurement and experimentation to inspire confidence in measurement outcomes with clients and internal teams</li> <li>Identify strategic opportunities, including client upsell potential or internal operational improvement needs, informed by data-driven insights</li> <li>Develop customized analytical solutions, including code, dashboards, and self-service tools with data-driven enhancements either through client works and/or project initiatives</li> <li>Applying AI across your work to raise quality and move faster. We use Claude and Cursor for writing, debugging, and refactoring code, and our internal AI platform to accelerate analysis, automate repetitive workflows, and scale measurement solutions. We expect you to actively look for opportunities to apply these tools to gain efficiency.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p><strong>Minimum Qualifications</strong></p> <ul> <li>Bachelor’s Degree in a quantitative field such as Engineering, Mathematics/Statistics, Finance, Economics, Business&nbsp;</li> <li>6+ years of experience in data and measurement or consulting fields with demonstrated expertise in statistical data analytics</li> <li>3+ years of relevant experience within advertising efficacy, media/marketing measurement, and experimentation</li> <li>Advanced expertise in experimentation techniques, including A/B testing, holdout designs, and incrementality measurement</li> <li>Strong data storytelling and advanced visualization skills using tools like Tableau or Mode</li> <li>Experience developing self-service tools and dashboards for stakeholders</li> <li>Strong SQL skills and proficiency in statistical programming (Python/R) to create and validate custom analytical solutions</li> <li>Track record of turning analytics insights into strategic recommendations that drive business outcomes</li> <li>Track record of operating independently, demonstrating curiosity, active listening skills, creativity, and delivering results in a highly organized manner</li> </ul> <p>&nbsp;</p> <p><strong>Preferred Qualifications</strong></p> <ul> <li>4+ years of conducting and presenting lift measurement studies to clients</li> <li>Experience directing sales teams in an analytic/quantitative capacity</li> <li>Advanced knowledge of statistical techniques including marketing mix modeling, Bayesian analysis, and causal inference</li> <li>Ability to automate processes using AI-driven tools and workflows</li> <li>Technical expertise in advanced experimental methodologies including A/A testing, SRM detection, and statistical techniques that ensure measurement validity and reliability</li> <li>Comprehensive knowledge of ad auction mechanics, targeting algorithms, and attribution models</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$140,000</span><span class="divider">&mdash;</span><span>$148,000 CAD</span></div></div></div>

Measurement Science Manager II

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>Strategic Finance is a vital partner to Instacart’s executive team, providing insights that guide critical decisions and capital allocation. We lead forecasting, performance tracking, budgeting, and long‑term financial planning across the company.</p> <p>We are seeking a Manager to join our Strategic Finance team focused on G&amp;A OpEx. This high-visibility role is the center of Instacart’s corporate functions – partnering closely with People, Finance, Legal, and Tax to ensure the business is planned, measured, and managed with rigor. You’ll operate in a fast-paced environment where financial clarity directly shapes how G&amp;A leaders prioritize and invest.</p> <p>&nbsp;</p> <p><strong>About the Job&nbsp;</strong></p> <ul> <li>Serve as the primary finance partner to G&amp;A cost center owners – including People, Finance, Legal, Tax – driving end-to-end financial planning, forecasting, and performance management with a focus on accountability and business outcomes.</li> <li>Own the monthly and quarterly Actuals vs Forecast (AvF) process for G&amp;A OpEx; deliver timely variance analysis and executive-ready commentary that connects financial results to operational drivers and informs forward-looking forecast adjustments.</li> <li>Lead the annual budget process and monthly forecast cycles for G&amp;A, partnering cross-functionally to align headcount plans, vendor spend, and discretionary budgets with company-wide priorities.</li> <li>Build and maintain dynamic financial models and dashboards that support scenario planning and investment trade-off analysis; leverage AI tools to automate data workflows and surface insights faster, enabling G&amp;A leaders to make fast, data-informed decisions in an evolving operating environment.</li> <li>Partner with the Accounting team on month-end close activities, ensuring accuracy of G&amp;A actuals through timely accruals, reclassifications, and variance analysis.</li> <li>Operate effectively in ambiguous situations and able to establish structure where it’s lacking, challenge existing processes, and adapt quickly as organizational priorities and business needs shift.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p>You combine rigorous financial modeling with crisp communication and executive presence. You’re a self-starter who’s energized by ambiguity, moves quickly without sacrificing quality, and knows how to build the relationships that get to the right answer.</p> <p><strong>Minimum Qualifications</strong></p> <ul> <li>Bachelor’s degree in Finance, Accounting, Business, Economics, Data Science, or related field or equivalent practical experience.</li> <li>6+ years of experience in Strategic/Corporate Finance, FP&amp;A, or a related analytical field at a high-growth public technology company.</li> <li>Advanced financial modeling and forecasting skills with a track record of supporting data-driven decision-making at the executive level.</li> <li>Strong communicator with experience preparing and presenting executive-ready materials to VP and C-suite stakeholders.</li> <li>Proven ability to manage competing priorities, work cross-functionally, and deliver in a fast-paced, ambiguous environment.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience in FP&amp;A, Corporate or Strategic Finance, consulting, equity research, or data science/analytics.</li> <li>Prior experience working in consumer marketplace or SaaS businesses.</li> <li>Experience operating in a public company environment.</li> <li>Interest in leveraging AI and automation tools to improve workflows, efficiency, and insights.</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$153,000</span><span class="divider">&mdash;</span><span>$161,500 CAD</span></div></div></div>

Corporate Finance Manager, G&A

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br></p> <p><strong>A quick heads-up about hiring and how we work :</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Staff Engineer, Security Engineering Partners.</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. This position is needed to bridge the gap between our security organization and engineering teams by partnering on the implementation of robust security measures at scale, up-leveling existing security capabilities and critical security risk reduction.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Design and ship scalable security solutions.</li> <li>Build relationships with engineering to foster cooperative partnerships across key Twilio products and platforms.</li> <li>Partner with product and engineering teams to integrate scalable security capabilities.</li> <li>Use metrics and data on the state of security at the product level, to drive accountability and action.</li> <li>Drive security risk reduction through technical leadership and influence of engineering roadmaps.</li> <li>Lead security reviews for critical features, new initiatives and infrastructure changes.</li> <li>Cultivate security expertise across engineering teams through mentorship, technical guidance and training.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>8+ years of experience in security engineering with a proven track record of designing and implementing scalable security solutions.</li> <li>Deep technical expertise in any of these specialized security domains - application security, cloud security, product security.</li> <li>Experience with Threat Modeling methodologies and leading security design reviews.</li> <li>Experience leveraging LLMs in security solutions.</li> <li>Ability to translate emerging security threats and trends into actionable engineering requirements and technical roadmaps.</li> <li>A strong background in software development with specialized expertise in security engineering.</li> <li>Proficiency in Python is required.&nbsp; Proficiency in additional programming languages like Go and Java is a plus.</li> <li>Experience driving software delivery utilizing robust CI/CD processes.</li> <li>Experience leveraging best-in-class development productivity practices including AI tooling.</li> <li>Proven track record leading cross-functional security initiatives where you influenced security outcomes outside of the security organization.</li> <li>Excellent written and verbal communication skills to convey complex technical security concepts to both technical and non-technical audiences effectively.</li> <li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field or related industry experience.</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Strong problem-solving skills and analytical capability.</li> <li>Comfortable with ambiguity.</li> <li>Good understanding of infrastructure and application security risks and mitigation techniques.</li> <li>Experience with Infrastructure-as-Code tooling.</li> <li>Working knowledge of containerization and cloud infrastructure (AWS).</li> </ul> <p><strong>Location</strong></p> <ol> <li> <p>This role will be remote and based in Ontario, British Columbia or Alberta, Canada.&nbsp;</p> </li> </ol> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li><span class="collapsed-field-text">CAD 160,320.00 - CAD 200,400.00</span>&nbsp;</li> <li>Target Bonus Percentage 15%&nbsp;</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Stay alert to recruitment fraud</strong></p> <p>We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.<strong> </strong></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Staff Engineer, Security Engineering Partners

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As the Senior Manager, Technical Architects on GitLab's AMER Professional Services team, you'll oversee one of the most technically credible and customer-facing groups in the organization. This team helps turn customer priorities into real adoption and measurable outcomes by guiding complex implementations, shaping new service patterns, and bringing emerging GitLab capabilities into production environments.</p> <p>You'll own the AMER Technical Architecture practice across both presales and delivery, managing a team of Technical Architects who work on complex customer needs, early-stage offerings, and strategic engagements. This role is well suited for someone who can coach senior technical talent, bring structure to ambiguity, and keep the team focused on customer outcomes instead of task completion.</p> <p>In your first year, you'll help strengthen how the practice operates across delivery quality, team development, resource planning, and consultative engagement management. You'll work alongside architects in areas including AI, security, and broader platform architecture, while helping the team turn what they learn in the field into repeatable methods that can scale across Professional Services.</p> <p>Some examples of our projects:</p> <ul> <li>Running technical discovery, scoping, and delivery for complex Professional Services engagements in AMER</li> <li>Turning early customer work on new GitLab capabilities into repeatable delivery kits, standards, and service patterns</li> </ul> <h2><strong>What you’ll do</strong></h2> <ul> <li>Manage and develop the AMER Technical Architecture team, including Intermediate, Senior, and Staff Technical Architects working across platform, AI, and security-related customer engagements.</li> <li>Manage the practice end to end, covering presales collaboration, engagement scoping, technical delivery oversight, staffing, utilization, and forecast alignment.</li> <li>Coach architects to grow as credible advisors centered on customer outcomes, strong technical judgment, and consultative communication.</li> <li>Partner on complex presales motions with Engagement Managers on estimation, solution framing, statement of work assumptions, and technical risk.</li> <li>Join strategic customer conversations where senior technical expertise helps build credibility, clarify ambiguity, and improve the path to successful delivery.</li> <li>Guide the team through first-mover delivery of new GitLab capabilities, helping shape how emerging offerings are tested, delivered, and improved in real customer environments.</li> <li>Turn lessons from strategic engagements into reusable templates, architecture guidance, migration patterns, and implementation standards that can be adopted by the broader Professional Services organization.</li> <li>Represent the Technical Architecture practice in AMER Professional Services management discussions and partner with adjacent functions to improve coordination, service evolution, and delivery consistency.</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment, with a strong track record of coaching, performance management, and career development.</li> <li>Experience applying expertise in platform engineering, site reliability engineering, infrastructure, or software development to guide technical direction and build credibility with highly experienced architects.</li> <li>Experience running consultative engagements by linking technical work to business goals and keeping teams focused on customer value and realized outcomes.</li> <li>Experience with technically complex presales work, including discovery, scoping, estimation, solution definition, and risk assessment.</li> <li>Demonstrated ability to operate effectively in fast-moving environments where offerings, priorities, and organizational needs continue to evolve.</li> <li>Experience building or improving repeatable delivery methods such as playbooks, standards, service kits, architecture patterns, or implementation guidance.</li> <li>Experience facilitating executive-level customer conversations, giving clear feedback, and aligning cross-functional stakeholders around delivery direction.</li> <li>Familiarity with GitLab-relevant domains such as AI-powered developer workflows, security, DevSecOps, or enterprise platform adoption is helpful, along with experience ramping up quickly in adjacent areas where needed.</li> </ul> <h2><strong>About the team</strong></h2> <p>The Professional Services team helps customers adopt GitLab in ways that create lasting value. Within that organization, the Technical Architecture team handles some of the most complex and ambiguous work. This includes shaping early delivery approaches for new capabilities, contributing to high-impact customer engagements, and creating the patterns that help the wider organization scale successful services.</p> <p>You'll manage the AMER team of Technical Architects and work closely with Engagement Management, Professional Services Operations, Customer Experience Engineering, and other Professional Services colleagues. We play an important role in setting the technical standard for delivery while also helping define how new services should be scoped, delivered, and improved over time.</p> <p>GitLab works in an all-remote, asynchronous environment built on transparency, iteration, collaboration, and empowered ownership. In our team, that means giving managers and architects the latitude to solve hard problems, exchange what they learn openly, and continuously improve how the practice runs. If you enjoy developing strong technical talent, creating clarity in fast-changing environments, and helping customers succeed through thoughtful consulting, you'll have a meaningful place to make an impact with us.</p> <h4><br><br></h4><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$171,360</span><span class="divider">&mdash;</span><span>$288,660 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchas

Senior Manager, Professional Services Technical Architect

<p>“The most important figures that one needs for management are unknown or unknowable—but successful management must nevertheless take account of them.” — W. Edwards Deming</p> <p>That tension is at the heart of G&amp;A and R&amp;D finance. How do you measure the value of a great legal team before you need them? How do you quantify the compounding returns of an engineering platform investment? How do you build a financial plan around organizations whose most important outputs resist clean quantification?</p> <p>At Mercury, we’re modernizing banking* for startups and ambitious companies—and doing it with a product and engineering organization that moves fast. As we scale, we need a finance partner who can go deep with our G&amp;A and R&amp;D teams: someone who understands how headcount plans become roadmaps, how infrastructure costs relate to product bets, and how to bring financial rigor to organizations that don’t think in quarters.</p> <p>You’ll be embedded with our Engineering, Product, Design, and G&amp;A leadership, helping them plan, allocate, and make decisions with confidence.&nbsp;</p> <h4><strong>What You’ll Do:</strong></h4> <ul> <li>Be the dedicated finance partner to R&amp;D and G&amp;A leadership. Own the financial relationship with our Engineering, Product, Design, HR, Legal, and Finance teams. Understand their priorities deeply enough to anticipate their questions before they ask them.</li> <li>Own headcount and operating expense planning for your orgs. Build and maintain the bottoms-up models that drive our R&amp;D and G&amp;A cost bases—headcount by team, vendor spend, allocated infrastructure costs, and discretionary budgets—and keep them current as plans evolve.</li> <li>Support strategic resource allocation decisions. Help R&amp;D leaders think through build vs. buy tradeoffs, team sizing decisions, and investment prioritization. Help G&amp;A leaders evaluate vendor contracts, assess functional scaling ratios, and manage cost efficiency as the company grows.</li> <li>Drive the annual planning and ongoing forecasting cycles for your orgs. Translate business priorities into financial plans, own the forecast-to-actuals variance process, and surface insights that help leaders adjust course in real time.</li> <li>Bring structure to ambiguous investment questions. Whether it’s evaluating a new engineering platform, sizing a legal team for a new product line, or assessing the ROI of a people program, you’ll take complex, qualitative problems and return clear financial framing and a point of view.</li> </ul> <h4><strong>You Might Be a Fit If You:</strong></h4> <ul> <li>Have 3–5 years of experience in investment banking, strategic finance, or consulting—ideally with some exposure to technology companies or organizations where headcount is the primary cost driver.</li> <li>Are a strong financial modeler who can build a clean, flexible headcount or opex model from scratch, and explain it to someone who doesn’t live in spreadsheets. You have good judgment about what level of precision a given decision actually requires—you know when to build the model and when a back-of-envelope answer is better.</li> <li>Are genuinely curious about how product and engineering organizations work—you want to understand what drives team structure, why infrastructure costs scale the way they do, and what makes a people investment pay off.</li> <li>Build trust quickly with non-finance partners. You’re comfortable walking into a room full of engineers or lawyers and asking the questions that get you to the real answer.</li> <li>Are comfortable pulling and working with data independently—SQL, BI tools, or FP&amp;A platforms—to support your own analysis without relying on a data team.</li> <li>Communicate with clarity—you can distill a complex cost driver analysis into a crisp narrative for a leadership team, and you know when to lead with the number and when to lead with the context.</li> </ul> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $160,700</li> <li>US employees outside of the New York City, Los Angeles, Seattle or the San Francisco Bay Area: $128,600 - $144,600</li> <li>Canadian employees (any location): CAD 135,000 - 151,900</li> </ul> <p>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC</p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-RQ1</p> <p>&nbsp;</p>

Strategic Finance - R&D/G&A

<p>In Renaissance Florence, wealthy merchants faced a dilemma: where could they safely store their gold without it sitting idle. The Medici family offered a radical alternative. Deposit your assets with them and your assets would be secure, earn consistent returns, and, crucially, be accessible when needed. It was one of the first smart options for wealth: safe, productive, and liquid. The spirit of innovation and financial ingenuity that defined Renaissance Florence finds a powerful echo in the modern startup world.&nbsp;</p> <p>Mercury brings that same spirit to building an exceptional banking* experience for all. Our Treasury team builds the answer founders are looking for what to do with their idle cash. We’ve created a financial platform that helps startups put their idle cash to work. It helps startups manage their cash with confidence, combining safety and yield in one elegant package. Think of it as institutional-grade cash management, reimagined for ambitious startups.</p> <p>The Treasury team is a team of full-stack engineers that are building thoughtful products that manage billions in customer funds, all while helping Mercury scale. We operate with a high degree of quality and care because we understand today's startups, like their historical counterparts, require solutions that go beyond.&nbsp;</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Lead high-impact, cross-functional projects across Treasury engineering, operations, compliance, and risk teams to build stable and scalable systems and processes</li> <li>Play a significant role in defining the technical architecture and experience of the Treasury product</li> <li>Collaborate with product, design, and operations to ship thoughtful features for our customers and internal users</li> <li>Feel a strong sense of product ownership and actively seek responsibility – we want someone excited to help shape and build Mercury’s future</li> <li>Join a team of experienced and junior product engineers managing billions of dollars of customer assets</li> </ul> <p><strong>The ideal candidate for the role:</strong></p> <ul> <li>Experienced with Haskell or another programming language with sufficiently similar static typing or functional paradigms</li> <li>Domain knowledge of broker-dealer trading or custody systems that support both individual securities (equities, fixed income) as well as ETFs and mutual funds</li> <li>Has been the technical lead of complex projects with many stakeholders with a track record of success</li> <li>Made architectural decisions measuring the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs</li> <li>Comfortable mentoring both junior and senior engineers</li> <li>Communicates and collaborates effectively with peers and cross-functional counterparts by being helpful and engaged</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com">demo.mercury.com</a>.&nbsp;</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.&nbsp;</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $166,600 - 263,450</li> <li>Canadian employees (any location): CAD $157,400 - 248,950</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-ME1</p>

Senior Software Engineer - Investments

<p>When the Space Shuttle approached the International Space Station, two vehicles built by different teams, in different countries, with fundamentally different engineering philosophies and systems, had to connect perfectly. The Rendezvous, Proximity Operations, and Docking (RPOD) subsystems were engineered to handle complex mismatches such as different power systems, communication protocols, and technical architectures. Get it wrong, and you have a very expensive and potentially catastrophic problem in low Earth orbit.</p> <p>Mercury announced on December 19, 2025 that we submitted an application to the OCC for a national bank charter and applied for FDIC deposit insurance. On April 27, 2026, Mercury announced conditional approval. In other words, Mercury has the universe’s cosmic blessing to build a bank, and we are full speed ahead. As part of this work, we will be connecting our modern, product-focused engineering systems to enterprise core banking systems and payment networks built in a different era, with different assumptions and different interfaces. Mercury’s Banking* Integration Platform team is like NASA’s RPOD team, building our integration subsystems that are technically correct and operationally trustworthy.</p> <p>This is some of the most consequential infrastructure work at Mercury. Every account opening, every monetary transaction, and every balance call will flow through the systems you build. Product teams across the company will depend on clean abstractions that hide the complexity underneath. You'll be one of the few engineers at Mercury who truly understands the full depth of our Bank Core* and all its internal and external integrations.</p> <p>As a <strong>Senior Software Engineer</strong> on the <strong>Banking Integration Platform </strong>Team, you’ll play a key role as a technical leader and hands-on engineer in building seamless connections between Mercury and the outside financial world. Building Mercury Bank is the most important adventure the company is embarking on, and you have the opportunity to go on this mission.</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Build Mercury’s integration with an <a href="https://www.ffiec.gov/about/mission">FFIEC-approved</a> bank core and the connections to payment networks.</li> <li>Design internal APIs that give product teams simple, consistent interfaces to complex external systems.</li> <li>Handle the messy realities of enterprise integrations such as retries, failures, format mismatches, and downtime.</li> <li>Build data pipelines that keep Mercury's systems in sync with our bank core.</li> <li>Own monitoring, alerting, and recovery for our most critical external connections.</li> <li>Partner with many other teams at Mercury to define clean boundaries and reliable contracts.</li> <li>Help shape the technical architecture of Mercury Bank*.</li> </ul> <p><strong>The ideal candidate for the role:</strong></p> <ul> <li>Has 7+ years of professional software engineering experience building and operating backend infrastructure and distributed systems at scale.</li> <li>Has experience integrating modern distributed software systems with older, legacy infrastructure, preferably in a highly-regulated environment. There are unique challenges when embarking on such a mission, and we’re looking for someone who is excited to join with eyes wide open.</li> <li>Has an understanding of how banks and banking systems work: accounts, transactions, ledgers, and the data models underneath.</li> <li>Is a product-minded engineer who thinks about the developers consuming your APIs, not just the systems you’re connecting to.</li> <li>Thrives in environments where you're building something new rather than maintaining something established.</li> <li>Is comfortable with our tech stack (Haskell) or ready to learn.</li> <li>Has strong and justified opinions about building reliable, maintainable systems.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com">demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $200,700 - $250,900&nbsp;</li> <li>Canadian employees (any location): CAD $189,700 - $237,100</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-MC1</p>

Senior Software Engineer - Banking Integration Platform

<h3><strong>About the Team</strong></h3> <p>Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury activate new customer segments, grow our customer base and increase revenue, we are expanding our Revenue Strategy &amp; Operations team, which leads business-critical, cross-functional efforts to efficiently scale our go-to-market organization.&nbsp;</p> <p>The Revenue Strategy &amp; Operations team is responsible for platforms &amp; infrastructure, dashboards &amp; insights, enablement and project management to support the broader go-to-market organization. We sit at the intersection of revenue strategy, operations, and data—building the reporting, analysis, and tooling infrastructure that keeps a fast-moving revenue team informed and effective. As an RSO team member, you are a force multiplier, leading cross-functional initiatives that uplevel the capabilities, processes and results within the go-to-market organization.</p> <p><em>*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank &amp; Trust, Members FDIC.</em></p> <p>&nbsp;</p> <h3><strong>As part of the journey, we would expect you to:</strong></h3> <ul> <li>Work cross-functionally with go-to-market teams including Sales, Relationship Management, Partnerships and Marketing to identify and solve sticky challenges</li> <li>Own high-impact initiatives for months, quarters or possibly years, defining problem statements, developing and driving alignment around solutions, overseeing implementation and measuring impact</li> <li>Leverage data to identify the biggest opportunities and drive decision-making—including building dashboards and reports that give GTM stakeholders clear visibility into performance, pipeline, and customer behavior</li> <li>Translate ambiguous business questions into well-structured analyses, partnering with data and analytics teams to surface insights that stakeholders can act on</li> <li>Get creative, building solutions that leverage AI and other emerging technologies to accelerate workflows, automate manual processes, and unlock new capabilities—you’re excited about what’s possible and eager to experiment</li> <li>Work across Mercury’s data environment (Snowflake, Salesforce, Omni, and other platforms) to connect disparate data sources and surface a complete picture of customer and prospect behavior</li> <li>Build relationships across a wide range of stakeholders and deliver impact through collaboration and consensus</li> </ul> <h3><strong>There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:</strong></h3> <ul> <li>Prior experience leading strategic projects or programs, such as in consulting, Business Operations, Sales or Revenue Operations, Program Manager, or other applicable roles</li> <li>Demonstrate a strong sense of ownership and can approach new problems with curiosity and first-principles thinking</li> <li>Exceptional stakeholder management skills, with the ability to effectively communicate, build consensus and influence across teams and senior-level stakeholders</li> <li>Strong data fluency—you’re comfortable pulling your own data and navigating across sources to connect the dots yourself rather than waiting for someone else to do it</li> <li>Experience building and maintaining dashboards and reports in tools like Omni, Looker, Tableau, or Salesforce, with a knack for distilling complex datasets into simple, actionable visualizations</li> <li>A genuine enthusiasm for AI and emerging technology—you actively seek out ways to integrate AI into your work, have experimented with tools like LLMs, copilots, or automation platforms, and see AI as a force multiplier for the type of strategic work this role demands</li> <li>Demonstrated ability to bring structure and simplicity to a variety of complex and ambiguous business problems</li> <li>Ability to work independently to identify issues and proactively propose, build and implement the solutions to address them from the ground up</li> <li>Comfort working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues and to whom</li> <li>Excellent oral and written communication skills, and time management and prioritization skills</li> </ul> <p>&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <h3><strong>Our target new hire base salary ranges for this role are the following:</strong></h3> <ul> <li>US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $124,000 - $155,700</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $112,000 - $140,100</li> <li>Canadian employees (any location): 130,000 - 163,400 CAD</li> </ul> <p>&nbsp;</p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>&nbsp;</p> <p><span data-sheets-root="1">#LI-SK1</span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

Revenue Strategy

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.</p> <h3>Team Description</h3> <p>Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across multiple teams, some of these teams include:</p> <p><em><strong>Ads ML Serving Team</strong></em><br>The Ads ML Serving team is part of Reddit’s Ads ML Platform, which builds the infrastructure and tools that power machine learning across Ads. This team focuses on creating a highly reliable, scalable, and efficient ML serving stack. Their work includes evolving long-term serving architecture, integrating closely with the ads serving stack, optimizing CPU/GPU performance, and building model velocity tools like observability libraries and model quality gating.</p> <p><em><strong>Attribution &amp; Identity Team</strong></em><br>The Attribution &amp; Identity team builds products that help advertisers understand and measure the impact of their campaigns. They focus on attribution systems, identity solutions, and advertiser experimentation tools that improve performance insights and usability. Their goal is to make Reddit’s advertising platform more effective, transparent, and data-driven.<br><br><em><strong data-start="0" data-end="19">Ads Growth Team<br></strong></em>The Ads Growth team drives initiatives to expand Reddit’s advertiser base, with a focus on Small to Medium Businesses (SMBs). We build and scale the technical foundation for key product pillars that enable SMB advertisers to succeed on Reddit. Our work spans collaboration with product, design, marketing, data science, UX, and sales teams to deliver measurable business outcomes.<br>We prioritize iterative development, rapid shipping, rigorous testing, and building capabilities that create step-change growth. Our goal is to multiply the number of monthly active advertisers by delivering impactful tools, features, and experiences tailored to the needs of SMBs.</p> <p><strong>Business Manager</strong><br>The Business Manager team stands out for its genuinely inclusive and collaborative culture, where not only is open feedback central, but every opinion and idea is truly valued and given space to shape our direction. Here, diverse perspectives are seen as a core strength, fostering a team dynamic where everyone feels empowered to contribute and innovate. On a day-to-day basis, engineers tackle complex, high-stakes challenges at the core of Reddit’s ads platform which include innovating on permissions systems, building Agency and Large Enterprise solutions, and driving adoption among Reddit's largest advertisers. From ideation to delivery, our engineers are trusted with end-to-end ownership of their projects, working closely in cross-functional collaboration with PMs, UX, and partner teams. This hands-on approach means every team member plays a direct and visible role in delivering high-impact, user-focused solutions for some of Reddit’s most strategic advertisers.</p> <h3>Role Description:</h3> <p>This is a generalist mid-level backend position within the Ads Organization. Ads is the fuel that powers Reddit’s mission. As a backend engineer on the team, candidates might work on:</p> <ul> <li>Microservices and APIs that power our advertiser-facing product, ads.reddit.com</li> <li>Distributed systems that ensure the right ad gets shown to the right user at the right time</li> <li>Backends that power interactive user experiences on our ads like Polls and Games</li> <li>Real time, data intensive systems that measure the performance of our ad campaigns</li> <li>Infrastructure that supports all of the above</li> </ul> <p>Technologies used on the team include:</p> <ul> <li>Languages: Go, Python, Scala</li> <li>Frameworks: Spark, Thrift, Baseplate, Kafka</li> <li>Datastores: Postgres, BigQuery, Redis, Druid&nbsp;</li> <li>Tools: Kubernetes, Argo, Docker</li> </ul> <p>Mid-level engineers are expected to absorb best practices and learn exceptionally quickly while being effective core contributors. Engineers at this level must be able to code independently, but may work with senior engineers on the design of complex solutions. The most important skills an engineer at this level must possess are 1) coachability and an eagerness to grow, 2) deep passion for coding, and 3) excellent independent learning skills, all while operating as a fully functioning member of an engineering team.</p> <h3>Responsibilities:</h3> <ul> <li>Work with product managers to design and implement Ads products.</li> <li>Collaborate closely with the platform and data teams while building new features.</li> <li>Lead the processes needed to improve operational stability, including improving code quality, delivering dashboards and data visualizations.</li> <li>Build extensible components that would align with the product objectives.&nbsp;</li> <li>Support day to day project management tasks including communicating project updates, managing project timelines and overseeing project execution.&nbsp;&nbsp;</li> </ul> <h3>Required Qualifications:</h3> <ul> <li>3+ years of software development experience in one or more general purpose programming languages (Java, Scala, Go, C++, Python).</li> <li>Able to take complete ownership of a feature or project.</li> </ul> <h3>Bonus Points:</h3> <ul> <li>Experience working in the Ads domain&nbsp;</li> <li>Experience or interest in the advertising business and understanding customer needs</li> </ul> <h3><strong>Benefits:</strong></h3> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <div id="te-floating-button-container"></div> <div id="te-floating-button-container"></div> <div id="te-floating-button-container"></div><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Software Engineer, Ads

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit has a flexible workforce!&nbsp; If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence.</p> <h3>Team Description</h3> <p>Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across three distinct teams:</p> <p><strong><em>Ad Safety &amp; Verification Team</em></strong></p> <p>The mission of the Ads Safety &amp; Verification team is to protect the Reddit ads ecosystem so that users have a safe ads experience and legitimate advertisers trust Reddit. This team builds full stack, high scale products that span Reddit’s consumer-facing apps and ads systems. They own integrations with metrics verification and brand safety partners and operate services that scale to reliably handle tens of millions of requests per day.</p> <p><strong><em>Ads Creative Management (ACM) Team</em></strong></p> <p>The Ads Creative Management team focuses on the tools and systems advertisers use to create and manage their ad content. From images and videos to headlines and full post creatives, they enable efficient creative management and innovation across the campaign lifecycle. They work closely with AI teams to provide intelligent content suggestions and automation, helping advertisers launch high-quality campaigns faster and more effectively.</p> <p><strong><em>Brand Innovation Team</em></strong></p> <p>The Brand Innovation team drives the development of new ad formats that help advertisers maximize reach and brand impact. They focus on high-visibility, awareness-driven solutions that create memorable experiences for Reddit users. By delivering guaranteed placements and engaging ad interactions, they support major brand initiatives and help advertisers achieve measurable outcomes. Their work includes evolving existing formats and launching entirely new ones to keep Reddit’s ad offerings fresh and competitive.<br><br></p> <h3>Role Description:</h3> <p>This is a generalist mid-level backend position within the Ads Organization. Ads is the fuel that powers Reddit’s mission. As a backend engineer on the team, candidates might work on:</p> <ul> <li>Microservices and APIs that power our advertiser-facing product, ads.reddit.com</li> <li>Distributed systems that ensure the right ad gets shown to the right user at the right time</li> <li>Backends that power interactive user experiences on our ads like Polls and Games</li> <li>Real time, data intensive systems that measure the performance of our ad campaigns</li> <li>Infrastructure that supports all of the above</li> </ul> <p>Technologies used on the team include:</p> <ul> <li>Languages: Go, Python, Scala</li> <li>Frameworks: Spark, Thrift, Baseplate, Kafka</li> <li>Datastores: Postgres, BigQuery, Redis, Druid&nbsp;</li> <li>Tools: Kubernetes, Argo, Docker</li> </ul> <p>Mid-level engineers are expected to absorb best practices and learn exceptionally quickly while being effective core contributors. Engineers at this level must be able to code independently, but may work with senior engineers on the design of complex solutions. The most important skills an engineer at this level must possess are 1) coachability and an eagerness to grow, 2) deep passion for coding, and 3) excellent independent learning skills, all while operating as a fully functioning member of an engineering team.</p> <h3>Responsibilities:</h3> <ul> <li>Work with product managers to design and implement Ads products.</li> <li>Collaborate closely with the platform and data teams while building new features.</li> <li>Lead the processes needed to improve operational stability, including improving code quality, delivering dashboards and data visualizations.</li> <li>Build extensible components that would align with the product objectives.&nbsp;</li> <li>Support day to day project management tasks including communicating project updates, managing project timelines and overseeing project execution.&nbsp;&nbsp;</li> </ul> <h3>Required Qualifications:</h3> <ul> <li>3+ years of software development experience in one or more general purpose programming languages (Java, Scala, Go, C++, Python).</li> <li>Able to take complete ownership of a feature or project.</li> </ul> <h3>Bonus Points:</h3> <ul> <li>Experience working in the Ads domain&nbsp;</li> <li>Experience or interest in the advertising business and understanding customer needs</li> </ul> <h3><strong>Benefits:</strong></h3> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Software Engineer

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p>We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the engineering team to:</p> <ul> <li>Develop the Tailscale product, contributing to both open-source client code and related backend services, with an emphasis on networking features and optimizations</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making</li> <li>Work with UX/UI designers and product managers to shape features that enhance networking capabilities</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Work as part of a team of engineers to design, build, test, and document core networking software components.</li> <li>Exhibit ownership over the running services that comprise Tailscale’s product by building for observability, participating in incident response, and fielding customer support escalations.</li> <li>Analyze and improve the efficiency, scalability, and stability of networking systems and resources.</li> <li>Bring a security-first mindset to both design and implementation, ensuring robust and secure networking components.</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>Proven experience implementing application-layer networking concepts and distributed components, such as proxies, connectors, and overlay routing, to enable seamless connectivity.</li> <li>Deep knowledge of operating system-level networking internals, including socket programming, routing tables, and packet filtering primitives.</li> <li>Professional experience with Go (Golang)</li> <li>Experience designing and maintaining distributed systems, with a solid understanding of concurrency (e.g., multithreading, race conditions, memory management, synchronization primitives) and scalability.</li> <li>Proficiency with relational databases (e.g., PostgreSQL, MySQL) and writing efficient SQL queries.</li> <li>Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly.</li> <li>Strong collaborative mindset—you actively give and process constructive feedback and work effectively both independently and as part of a team.</li> <li>Startup-ready flexibility, with the adaptability to pivot and thrive in a fast-paced, dynamic environment.</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$302,840 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Software Engineer, Networking (Features)

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p>We’re seeking a highly skilled and motivated Software Engineer to join our growing team. You will work as part of the engineering team to:</p> <ul> <li>Deliver projects related to pricing plans and billing&nbsp;</li> <li>Develop our billing integration with third party services, strengthening our end-to-end billing experience.</li> <li>Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making.</li> <li>Work closely with UX/UI designers and product managers to shape features.</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Work as part of a team of engineers to design, build, test, and document core billing software components.</li> <li>Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed</li> <li>Develop metering, pricing, and rating logic for usage-based and subscription billing models.</li> <li>Ensure accurate tracking and reporting of customer usage data.</li> <li>Monitor and maintain billing systems to ensure high availability and data integrity.</li> <li>Build automation tools for recurring billing tasks, reconciliation, and reporting.</li> <li>Collaborate with product, sales, and finance teams to support custom billing requirements.</li> <li>Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries.</li> <li>Act as a technical expert in billing-related discussions and planning.</li> <li>Champion engineering excellence by driving code quality, architectural reviews, and design documentation.</li> <li>Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing.</li> <li>Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness.</li> <li>Lead incident response and root cause analysis for billing-related issues.</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>Experience in backend software engineering, with a strong focus on billing, payments, or financial systems.</li> <li>Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements.</li> <li>Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc, or building custom billing systems.</li> <li>Experience designing and managing distributed systems, microservices, and event-driven architectures.</li> <li>Proficient with SQL and data modeling, especially for financial and usage data.</li> <li>Solid understanding of APIs and experience building or integrating internal billing APIs.</li> <li>Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go</li> <li>Flexibility to adjust to the dynamic nature of a startup.</li> <li>Excellent written and verbal communication skills.</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$191,620</span><span class="divider">&mdash;</span><span>$239,860 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Billing Engineer

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>Instacart’s Data Infrastructure organization builds and operates the systems that power our company’s data ecosystem, including a modern open data lakehouse on Apache Iceberg, a multi-engine compute platform for stream and analytical workloads, and self-serve tooling that helps Product, Data Science, ML, Ads, Finance, and engineering teams move fast with data.</p> <p>We’re looking for a Staff Software Engineer, Data Infrastructure to join our Data Governance and Foundations Team. In this role, you’ll serve as a senior technical leader owning the architecture and delivery of our open lakehouse foundation, governance and access patterns, and multi-engine compute strategy—balancing today’s reliability with the next three to five years of scale, maturity, and cost efficiency.</p> <p>You’ll collaborate closely with engineering leadership and stakeholders across Data Science, ML Platform, Ads Infrastructure, Finance Engineering, Product Engineering, and Security. You’ll operate with a high degree of ownership in a fast-paced environment where architectural decisions have real technical and financial consequences. If you thrive on complex, high-scale challenges and roll-up-your-sleeves execution, this is a chance to shape the backbone of Instacart’s data platform.</p> <p>Our stack includes technologies such as Apache Iceberg, Apache Flink, Trino, ClickHouse, Apache Kafka, Apache Spark, Snowflake, Databricks, Confluent, Airflow, dbt, Delta Lake, Scala, Python, Postgres, and AWS. You’ll join a focused team of 7 engineers that values pragmatism, clarity, and impact.</p> <h2><strong>About the Job</strong></h2> <ul> <li>Translate Instacart’s data strategy (e.g., monetization, federated access, real-time) into an actionable multi-year architecture roadmap; align with leadership while evolving the platform for scale, maturity, and cost efficiency.</li> <li>Own the open lakehouse foundation: define and deliver unified table formats, storage governance, and a multi-engine compute portfolio (interactive, batch, streaming) that enables portability and prevents lock-in.</li> <li>Drive real-time and streaming infrastructure for critical use cases (Ads, Fraud, ML): set deployment patterns, SLAs, and operational practices that balance performance, availability, and spend.</li> <li>Pioneer AI-native data infrastructure engineering by applying LLM/AI tools to the platform lifecycle—accelerating development, automation, observability, and cost optimization—and partnering to embed AI-powered capabilities into the platform.</li> <li>Elevate engineering excellence: lead architecture reviews, mentor senior/staff engineers, influence hiring, and clearly communicate complex trade-offs to both technical and executive audiences to ensure cross-org alignment.</li> </ul> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>10+ years of software engineering experience building and operating data infrastructure or distributed systems at production scale.</li> <li>Hands-on expertise with modern data lakehouse architectures and open table formats (e.g., Apache Iceberg, Delta Lake, Hudi) and with distributed query/compute engines (e.g., Trino, Spark, ClickHouse), including performance tuning and production reliability.</li> <li>Experience with event-driven and streaming infrastructure (e.g., Kafka, Flink) for real-time pipelines and serving systems.</li> <li>Proven ownership of major platform transitions or migrations (build vs. buy, migration design, risk management) delivered to production.</li> <li>Ability to build cost/benefit and TCO models for infrastructure investments and to drive alignment via clear architecture docs and strategy memos across multiple teams and leadership levels.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience designing platform-level governance controls and familiarity with compliance frameworks (e.g., SOX, CPRA, GDPR).</li> <li>FinOps experience optimizing data platform spend, including managing multi-million dollar infrastructure budgets and negotiating vendor contracts.</li> <li>Deep SQL proficiency and strong skills in Python or Scala for systems-level development.</li> <li>Experience with orchestration (e.g., Apache Airflow) and data transformation pipelines (e.g., dbt) in large-scale production environments.</li> <li>Bachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.</li> </ul> <p>#LI-Remote</p> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$254,000</span><span class="divider">&mdash;</span><span>$268,000 CAD</span></div></div></div>

Staff Software Engineer,  Data Infrastructure

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2>Overview</h2> <p>Instacart’s Enterprise Platform team is responsible for the white-label product that enables retailers of all sizes to compete online through their own ecommerce experiences. The team is focused on platform growth and long-term retailer success — from onboarding new partners to helping them acquire, serve, and retain their end customers in ways that align with their unique brand and strategy.</p> <p>We are seeking a Senior Product Manager to own two important efforts:&nbsp;</p> <ol> <li>creative tools that give retailers control over their e-commerce theme and brand experience, accelerated with AI</li> <li>acting as the product lead for large enterprise retailers – shaping proposals, aligning complex retailer requirements, and guiding planning cycles that unlock mutual growth</li> </ol> <p>This role is one of the most dynamic and high leverage roles we have. It requires someone who can move fluidly between a long-horizon platform vision that they directly execute against and the near-term deal dynamics of enterprise sales, influencing multiple R&amp;D to deliver cohesive, enterprise-ready solutions that retailers can confidently sign onto and scale with.&nbsp;</p> <p>The ideal candidate has exceptional operational rigor, strong cross-functional influence to deliver complex initiatives, deep trust-building abilities with senior executives, and the attention to detail necessary to apply structured, high-throughput thinking across a wide product surface.</p> <p>This PM will also be a core partner to multiple design and product teams, reimagining a creative toolkit that enables retailers to brand, design, and refine their storefronts. This will require an excellent understanding of the complexities of editing platforms and design systems that balance retailer control and conversion.</p> <h2>About the Job</h2> <p>Site Theming &amp; Brand Platform</p> <ul> <li>Own the long term vision, strategy, and roadmap for site theming and content management&nbsp; — the tools that let retailers control how their ecommerce experience looks and feels across pages.</li> <li>Build a centralized platform where retailers configure and manage the visual representation of their sites, including navigation, typography, design system components&nbsp;</li> <li>Own the Digital Asset Manager (DAM): asset hosting, uploading, management, brand rules enforcement, and an API that enables retailers and internal teams to manage creative assets at scale.</li> <li>Define the right balance between retailer flexibility and platform coherence — enabling meaningful brand differentiation while preserving conversion.</li> <li>Partner closely with Design and platform engineering teams to build tools that serve both internal product teams and retailers.</li> <li>Shape the long-term vision for how AI can augment page editing and merchandising workflows, turning future capability into a near-term product strategy.</li> </ul> <p>Enterprise GTM &amp; Retailer Partnership</p> <ul> <li>Enable and influence multiple product teams to build towards multi year horizons</li> <li>Regularly represent Instacart externally to the world's largest retailers as an innovation partner.</li> <li>Identify what it takes to win in the enterprise segment in order to acquire and grow the world’s largest retailers.</li> <li>Act as a vocal champion for enterprise customers, helping platform teams translate their needs into scalable product solutions.</li> <li>Partner closely with Sales and Marketing to shape collateral and narratives that drive enterprise go-to-market success.</li> <li>Identify launch requirements and lead alignment across PM, engineering, and GTM teams on what we will support, when, and how within our broader enterprise platform strategy.</li> <li>Drive cross-functional alignment on complex retailer requirements to win deals and support retailer-driven innovation roadmaps.</li> </ul> <h2>About You</h2> <h3>Minimum Qualifications</h3> <ul> <li>8+ years of B2B product management or similar experience, 3+ in ecommerce / retail technology&nbsp;</li> <li>2+ years of direct involvement with sales or consulting and customer discovery with senior executives</li> <li>Strong experience operating at the intersection of product and go-to-market, working closely with enterprise sales, marketing, and customer success.</li> <li>Proven ability to build trust with executives, internally and externally.</li> <li>Strong leadership skills — able to guide large, multidisciplinary teams toward shared outcomes across Product, Engineering, Data, Design, and GTM.</li> <li>Demonstrated ability to handle complex product problems across a wide product surface with high ambiguity.</li> <li>Strong product vision and communication skills — able to envision how grocery and e-commerce will evolve over the next three years, translate near-term asks into scalable platform offerings, and layer in emerging technologies to go beyond incremental improvements.</li> <li>Proven customer and product strategy ability:<br>a) Build trust with external customers<br>b) Identify needs and craft complex platform solutions<br>c) Rally internal teams to make high-stakes tradeoffs under ambiguity and tight deadlines</li> <li>Fluent in both product intuition and data: able to assess value propositions for both retailers and their end customers, balancing qualitative insights and quantitative impact.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in creative tools, content management systems, or site building in a B2B context</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$194,000</span><span class="divider">&mdash;</span><span>$204,500 CAD</span></div></div></div>

Senior Product Manager, Retailer Platform

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p>We're hiring a Software Engineer to join the <strong>Risk Engineering team</strong> within the <strong><a href="https://www.coinbase.com/careers/product-groups">Consumer Product Group</a></strong>. The team builds flexible, scalable systems to detect and prevent fraud, incorporating mechanisms for risk decisioning, real-time monitoring, and intelligent mitigation. You'll design, build, and optimize risk detection and mitigation systems that balance technical excellence, system reliability, and business impact, working on some of the most critical and high-throughput services at Coinbase.</p> <p><strong>What you'll do</strong></p> <ul> <li>Build and maintain backend services that power risk detection, fraud prevention, and financial risk mitigation across Coinbase's platform, operating at the scale, speed, and 24x7 nature of crypto markets.<br>Own feature delivery end-to-end, from technical design through implementation, testing, deployment, and monitoring, for risk platform capabilities that directly protect users and the business from financial threats.<br>Partner with Data Science, ML, and Risk Analysts teams to develop both proactive systems (models, user-facing risk features) and reactive solutions (one-off risk mitigations, incident response tooling) that reduce fraud and financial loss.<br>Drive reliability and observability in risk platform services by implementing mechanisms to identify regressions, ensure prompt visibility of issues, and contribute to incident response and post-mortems.<br>Contribute to the team's engineering culture by maintaining high code velocity, participating in code reviews, and building reusable solutions that can be leveraged across the team.</li> </ul> <p><strong>Required Skills and Experience</strong></p> <ul> <li>2+ years of experience in backend software engineering, with a track record of shipping production services handling high-throughput workloads across multiple concurrent projects.</li> <li>Proficiency in at least one backend language (e.g., Go, Ruby, Python, Java) with experience working across relational and/or NoSQL databases, cloud platforms (AWS, GCP), containerization (Docker, Kubernetes), and event-streaming architectures (Kafka, RabbitMQ).</li> <li>Strong understanding of software design patterns, data structures, and algorithms, with the ability to independently manage complex tasks and work in unfamiliar systems with guidance.</li> <li>Experience building or working with high-throughput, low-latency distributed systems, including APIs, event-driven architectures, and cloud infrastructure.</li> <li>Experience with risk, fraud detection, payment systems (ACH, cards, crypto), blockchain technology (e.g., Bitcoin, Ethereum), or the unique risk challenges associated with crypto transactions.</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul> <p>P77063</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>$154,000</span><span class="divider">&mdash;</span><span>$154,000 CAD</span></div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;"><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"><strong> </strong>tutorial</a>.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>.<br></em></span></li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Software Engineer, Backend (Consumer - Risk)

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p class="mb-2 whitespace-pre-wrap">Join the Money Movement team within the Coinbase&nbsp;<a href="https://www.coinbase.com/careers/product-groups" target="_blank">Developer</a> Platform (CDP) and help build the infrastructure powering the future of global payments. CDP brings together payments, trading, wallets, and stablecoins through a single onboarding flow and self-service APIs. You'll design and build the core backend systems for stablecoin-based pay-ins, payouts, deposits, and withdrawals, enabling fast, secure, and scalable transfers across borders and platforms that underpin how value moves across the Coinbase ecosystem and beyond.</p> <p class="mb-2 whitespace-pre-wrap"><strong>What you'll do:</strong></p> <ul> <li>Design, build, and maintain backend systems and infrastructure that power stablecoin-based money movement, including pay-ins, payouts, deposits, and withdrawals.</li> <li>Own key projects end-to-end as the Directly Responsible Individual (DRI), driving them from design through production with high accountability.</li> <li>Build internal and external APIs that enable businesses and partners to embed stablecoin-powered payments into their products.</li> <li>Partner with cross-functional teams including Product, Design, Infrastructure, and Compliance to deliver robust, scalable solutions.</li> <li>Identify and resolve performance, scalability, and reliability challenges across distributed systems.</li> <li>Mentor engineers on architectural best practices and contribute to raising the technical bar across the team.</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Required Skills and Experience:</strong></p> <ul> <li>5+ years of professional software engineering experience building and operating large-scale backend systems, ideally in fintech, payments, or crypto.</li> <li>Proficiency in backend languages (e.g., Go, Java, or similar) and cloud infrastructure (e.g., AWS, GCP), with hands-on experience designing distributed systems and APIs.</li> <li>Track record of serving as DRI for complex technical projects, driving end-to-end delivery from system design through production deployment.</li> <li>Experience integrating with or building on blockchain or crypto technologies such as stablecoins, on-chain payments, or smart contract platforms (e.g., Ethereum, Solana, Base).</li> <li>Proven ability to write technical design documents and communicate system architecture trade-offs to product and engineering stakeholders.</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> <li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>$191,100</span><span class="divider">&mdash;</span><span>$191,100 CAD</span></div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;"><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"><strong> </strong>tutorial</a>.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>.<br></em></span></li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Senior Software Engineer, CDP - Money Movement 

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p class="mb-2 whitespace-pre-wrap">As Creative Director in Base's Creative Office, you'll lead breakthrough creative at the intersection of onchain art, culture, community, and technology. The Creative Office builds and fosters the Base brand with its core community of creatives and developers. You'll be hands-on with the work, prototyping ideas, concepting reactive creative in real time, and partnering with product leadership to deliver creative at the speed of onchain.</p> <p class="mb-2 whitespace-pre-wrap"><strong>What you'll do:</strong></p> <ul> <li>Own the creative vision for the Base brand, developing timely, conceptually excellent work that drives community growth and differentiates Base in the onchain space.</li> <li>Partner with product leadership to design a creative workflow that is nimble, proactive, and fully integrated across brand and product.</li> <li>Lead proactive briefs and reactive creative concepting in real time with the onchain community, turning cultural moments into brand opportunities.</li> <li>Mentor developing talent across the in-house Creative Studio, setting a high bar for creative excellence and helping creatives from diverse brand backgrounds build onchain skills.</li> <li>Collaborate with internal strategists, creative producers, marketers, and operations leads to deliver industry-leading creative that connects deeply with creative and developer audiences.</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Required Skills and Experience:</strong></p> <ul> <li>8+ years as a creative practitioner, with a portfolio demonstrating leadership of end-to-end creative campaigns in a design-driven team environment.</li> <li>2+ years of hands-on experience building creative specifically for onchain environments, with demonstrated ability to authentically engage developer and creative communities.</li> <li>Published body of onchain brand work (e.g., community activations, onchain art, social-first campaigns) with measurable audience engagement or community growth outcomes.</li> <li>Demonstrated ability to translate brand strategy into original creative concepts and execute them hands-on across digital, social, and onchain formats.</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul> <p>P77588</p> <p>#LI-remote</p> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>$216,300</span><span class="divider">&mdash;</span><span>$216,300 CAD</span></div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;"><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"><strong> </strong>tutorial</a>.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>.<br></em></span></li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Creative Director

<h2>Who we are</h2> <h3>About Stripe</h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p> <h3>About the team</h3> <p>The Growth team owns the Stripe product-led growth motion for self-serve customers, primarily startups and SMBs. We're responsible for acquiring, onboarding, and growing every business in the world on one or more Stripe products. The team works across the full user lifecycle (signup, onboarding, activation, expansion, and retention) and sits at the intersection of product, data science, engineering, design, marketing, and AI and ML. We're directly accountable for topline self-serve revenue.</p> <h2>What you'll do</h2> <p>The largest Stripe customers get a dedicated product specialist who understands their business, recommends the right products, and guides them through onboarding and expansion. This role exists to bring that same quality of guidance to every Stripe user, leveraging AI, at scale.</p> <p>You'll define and build the experience that delivers personalized guidance leveraging AI across the full user journey, from first question through activation and expansion. Inbound users range from early-stage startups picking their first product to larger prospects who need a sales engagement. Your system must match each user to the right path and ensure no one falls through the cracks. Stripe has strong building blocks in this area (product recommendations, onboarding flows, merchant context, and outreach infrastructure), but no unified motion tying them together. Your role is to define the AI specialist motion, ship it, and own the revenue it generates.</p> <p>You'll start with inbound prospects, then extend into onboarding, cross-sell, and outbound, building a system where each interaction makes Stripe smarter about what a business needs and when.</p> <h3>Responsibilities</h3> <ul> <li>Define the AI specialist—what it knows, how it engages, where it draws the line, and when it hands off. Own the product vision, strategy, and roadmap.</li> <li>Launch and scale the inbound motion across chat, voice, and email for prospects and new users seeking help with products, pricing, and getting started. Drive rapid iteration on answer quality and resolution rates.</li> <li>Build the triage and qualification layer. The AI specialist must assess the user it is engaging with, understand the size and complexity of the opportunity, and route accordingly, guiding smaller users through their full journey while qualifying larger prospects and handing them to sales with rich context.</li> <li>Define escalation paths to the vendor support team and sales team. Ensure that handoffs are seamless, context is preserved, and no user interaction is left unresolved.</li> <li>Scale past the first interaction into onboarding and cross-sell, leveraging existing Stripe product recommendation, merchant context, onboarding systems, and outreach platform to help users activate products, discover new ones, and grow their usage of Stripe.</li> <li>Own the revenue this motion produces. Define success metrics and maintain accountability from conversion through expansion, including pipeline generated through AI-qualified leads.</li> <li>Partner with engineering, AI and ML, design, data science, marketing, sales, and support to execute at pace while maintaining the Stripe bar for quality and trust.</li> </ul> <h2>Who you are</h2> <p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p> <h3>Minimum requirements</h3> <ul> <li>5+ years of product management experience, taking products from strategy through to shipped outcomes</li> <li>Experience building AI-powered, conversational, or agentic products. You understand what it takes to ship AI that works reliably for real users, not just in demos.</li> <li>A track record of owning revenue or business outcomes through product-led approaches</li> <li>Experience with hypothesis-driven product development and experimentation at scale</li> <li>Ability to work across existing systems and synthesize them into a coherent product strategy rather than defaulting to net-new builds</li> <li>Strong written and verbal communication, with the ability to drive alignment across a broad set of stakeholders</li> <li>An ownership mindset. You do what it takes to solve problems and ship.</li> </ul> <h3>Preferred qualifications</h3> <ul> <li>Experience with growth problems (acquisition, activation, and onboarding) in B2B or B2B2C environments</li> <li>Hands-on familiarity with LLMs, conversational AI, or agentic architectures. You have shipped products on top of these technologies, not just evaluated them.</li> <li>Experience building across channels (chat, email, and voice) with an understanding of the tradeoffs between modalities</li> <li>Background in scaling high-touch human experiences (sales, support, and product specialists) through technology</li> <li>Comfortable in high-visibility roles with direct accountability for business outcomes</li> </ul>

Product Manager, Growth AI Outreach Motion 

<h2 class="p1"><span class="s1">Role Description</span></h2> <p>As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage.</p> <p>Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews.</p> <p>In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working.</p> <p>Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.</p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Tackle the most ambiguous and far reaching technical and product problems, shaping what the company builds as much as how it builds it.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Remain deeply hands on in software development, owning and implementing the most critical, complex, and foundational parts of the system where leverage is highest.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Influence and align roadmaps across organizations, resolving structural bottlenecks and changing how Dropbox builds and operates.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Architect and evolve foundational systems</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp h-lparen">(this</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp"> may involve both frontend and backend systems) </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">and platforms that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiyz82zz65zz72zz78zz122zz88zz69zhyfc0z71zytz87zz79zz65zosqfcfkz80zne">Model exceptional technical judgment and execution rigor, setting and sustaining high engineering standards across a distributed, virtual environment</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Drive AI adoption both to increase productivity and to produce AI based features.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.</span></li> <li><span class="thread-132154000134551086379526 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z9z90zz78zpz67zz74zz66zz85zy1z82zkz89zz89zt8z83zz65zz83z6z85zz78z8z77zz70zlz68zz81z7">15+</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp"> years of experience designing, building, and evolving large scale software systems with sustained impact across multiple teams or organizations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Demonstrated success operating at a </span><span class="thread-273200569889505387430892 author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Principal level</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">, owning company critical technical problems and influencing long term technical direction.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Strong experience building consumer facing products at scale, with a deep understanding of user experience, performance, reliability, and operational excellence.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Practical experience applying modern ML, LLM based APIs, and agentic frameworks in production systems, with sound judgment around quality, cost, and risk.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122z8z65zz66zz80zdz77zz65zez78zfz70zbz83zz81zz90zcz67zwz78zz74zz122zrvjz84zz80zp">Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Experience defining and scaling company wide platforms or architectural standards that are adopted across multiple organizations.</li> <li>Proven track record of leading the introduction of new technologies such as AI or ML into core products or engineering workflows with durable impact.</li> <li>Experience operating in highly distributed, virtual first engineering organizations at global scale.</li> </ul> <h2><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z7z65z9wz73z7z75z6emz81zz70z4oz65zrz86z4dnz72ztz67zvoz67zl91">Durable Skills</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">AI fluency means using these tools to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><em>amplify</em></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> human judgment, not replace it. We believe people with these skills will thrive as work and technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">continue to evolve:</span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Awareness:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">U</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">nderstand </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">yourself</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> and others</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><strong>Judgment:</strong></span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4sz81zsz68zwz85z3z78zbz88z2z76zpz74z2v1z75zz67zz85zjlvz122zz122z6oaz84z">E</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz8

Principal Software Engineer, Core Sharing & Collaboration

<p>Every new business that applies to Mercury is like a new star appearing in the night sky. On its own, it’s a single point of light. But when we look closer, patterns emerge—data trails from partners, filings, founders, and financial histories—all connecting to form a larger constellation.</p> <p>That’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems—each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships.</p> <p>Our mission is to build the intelligent, automated systems and operational tools that make this possible—where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with confidence, and enable instant, delightful account approvals that keep pace with the builders we serve.</p> <p>When we do it right, the result is quiet brilliance: onboarding that feels effortless, even though it’s powered by galaxies of data, precision, and care.</p> <p>We’re looking for a Staff Software Engineer to contribute with building the systems and tools that make it all happen—from application approvals to ongoing and enhanced due diligence—ensuring every business that joins Mercury is both safe and their experience is delightful.</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Lead the architecture, implementation, and long-term roadmap for core systems which support multiple fraud prevention use cases.</li> <li>Own the end-to-end delivery of large cross-function projects, translating ambiguous high impact problems into strategy and execution, make pragmatic tradeoffs, and drive teams to measurable outcomes.</li> <li>Design, build, and operate highly available, low-latency, backend systems that enable real-time scoring and decisioning for fraud prevention.</li> <li>Partner with Data Science and ML teams to productionize models, build reliable ML data pipelines, and enable real-time model serving.</li> <li>Establish and elevate department level best practices, review designs, drive engineering quality, and act as a trusted advisor on architectural tradeoffs.</li> <li>Mentor and grow engineers, documenting learnings and sharing technical direction through writing, 1:1s, and team meetings</li> <li>Navigate and influence multiple stakeholders, help align teams, communicate tradeoffs to technical and non-technical partners, and independently resolve cross team issues.</li> </ul> <p><strong>The ideal candidate for the role:</strong></p> <ul> <li>Has 7-10+ years of software development experience, with a strong focus on the backend, with a knowledge of or excitement to learn Haskell.</li> <li>Has been an experienced technical lead making architectural decisions in the past and seen the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.</li> <li>Is passionately product-minded and has experience building and shipping new products balancing reliability and velocity.</li> <li>Is someone comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and delights in getting outcomes. Our work touches many other teams and areas of the product; you’ll have a lot of autonomy and the expectation is you’ll use that to seek out ways to have an impact.</li> <li>Is ridiculously helpful, taking initiative to make your coworkers’ lives easier by investing time to mentor and proactively share your knowledge and learnings through writings, 1:1s, and team meetings.</li> <li>Experience in fintech, fraud systems, or the broader risk domain is a strong plus.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://personal-demo.mercury.com">personal-demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $239,000 - $298,800</li> <li>Canadian employees (any location): CAD 225,900 - 282,400</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>&nbsp;</p> <p>#LI-RA1</p>

Staff Software Engineer - Fraud

<p>Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the <em>trim tab</em> emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the <em>trim tab</em> simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.</p> <p>At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.</p> <p>Our product engineering group is growing and we’re looking to hire backend and full-stack engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.&nbsp;</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.</li> <li>Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.</li> <li>Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.</li> <li>Join a small but mighty team of experienced product engineers within one of our Mercury product groups (Banking, Everyday Experiences, Expansion, Risk).&nbsp;</li> </ul> <p><strong>The ideal candidate for the role:</strong></p> <ul> <li>Has 1-4 years of backend or full-stack development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux.</li> <li>Is passionately product-minded and has experience building and shipping new products.</li> <li>Empathizes with users and can channel their perspective to build lovable products.</li> <li>Can balance tradeoffs and find creative solutions to accomplish goals.</li> <li>Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that's accelerating development, improving code quality, or finding creative solutions to hard problems.</li> <li>Communicates and collaborates effectively with peers and cross-functional counterparts.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com">demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $122,400 - $158,400 USD</li> <li>Canadian employees (any location): CAD 115,700 - 149,700</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p><span data-sheets-root="1">#LI-DNI</span></p>

Software Engineer - Product

<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To accomplish this mission, not only do we have to build/maintain a magical banking platform but must also develop and uphold the trust and safety of our customers and the financial industry. To contribute to this effort, we’re looking to hire a Senior IT Auditor to support the efforts of our Internal Audit function at Mercury in the execution of our audit plan. You’ll help drive audits internally within Mercury as well as support audits being conducted externally by partners and third parties. In this role, you’ll perform hands-on IT and security audits, assess Mercury’s technology risks and controls, and work cross-functionally to improve Mercury’s control environment.</p> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>&nbsp;</p> <h3>As part of the journey, we would expect you to:</h3> <ul> <li>Assist in identifying, analyzing, and assessing risk, specifically IT, cybersecurity, and data security related, throughout Mercury&nbsp;</li> <li>Scope and plan multiple audits across Mercury products and operations</li> <li>Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls</li> <li>Assess compliance with Mercury’s compliance obligations</li> <li>Socialize, document, and report audit issues identified</li> <li>Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing</li> <li>Other duties as assigned</li> </ul> <h3>Some things that might make you successful in a role like this:</h3> <ul> <li>Have experience scoping and planning new, complex audits&nbsp;&nbsp;</li> <li>Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing</li> <li>Be comfortable using AI tools (Claude, ChatGPT, etc.) to support your day to day workflows</li> <li>Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services</li> <li>Familiarity with IT control frameworks (e.g., NIST, ISO 27001, COBIT)</li> <li>Have exposure to cloud environments (e.g., AWS) and related security controls</li> <li>Experience with security and threat assessments</li> <li>Have the ability to quickly grasp and understand complex business processes</li> <li>Be able to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting</li> <li>Have excellent written and verbal communication skills</li> <li>Be able to manage their own schedule to ensure deadlines are met</li> <li>Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective</li> </ul> <p>&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <h3>Our target new hire base salary ranges for this role are the following:</h3> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: <strong>$132,400 - $165,500 USD</strong></li> <li>US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: <strong>$119,200 - $149,000 USD</strong></li> <li>Canadian employees (any location): <strong>CAD $125,100 - $156,400</strong></li> </ul> <p>&nbsp;</p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-AR1</p> <p>&nbsp;</p>

Senior IT Auditor

<p>Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the <em>trim tab</em> emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the <em>trim tab</em> simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.&nbsp;</p> <p>At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.</p> <p>Our product engineering group is growing and we’re looking to hire <strong>senior full-stack engineers</strong>. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.&nbsp;</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.</li> <li>Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.</li> <li>Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.</li> <li>Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk.&nbsp;</li> </ul> <p><strong>The ideal candidate for the role:</strong></p> <ul> <li>Has 3-7 years of <strong>full-stack</strong> development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux.</li> <li>Empathizes with users and can channel their perspective to build lovable products.</li> <li>Can balance tradeoffs and find creative solutions to accomplish goals.</li> <li>Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that's accelerating development, improving code quality, or finding creative solutions to hard problems.</li> <li>Communicates and collaborates effectively with peers and cross-functional counterparts.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com">demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $166,600 - $208,300</li> <li>Canadian employees (any location): CAD 157,400 - 196,800</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p><span data-sheets-root="1">#LI-DNI</span></p>

Senior Full-Stack Engineer

<p>Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the <em>trim tab</em> emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the <em>trim tab</em> simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.&nbsp;</p> <p>At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.</p> <p>Our product engineering group is growing and we’re looking to hire <strong>senior backend engineers</strong>. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.&nbsp;</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.</li> <li>Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.</li> <li>Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.</li> <li>Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk.&nbsp;</li> </ul> <p><strong>The ideal candidate for the role:</strong></p> <ul> <li>Has 3-7 years of <strong>backend</strong> development experience.</li> <li>Knowledge of or excitement to learn Haskell, and proficiency in SQL.</li> <li>Empathizes with users and can channel their perspective to build lovable products.</li> <li>Has made architectural decisions in the past and measured the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.</li> <li>Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that's accelerating development, improving code quality, or finding creative solutions to hard problems.</li> <li>Communicates and collaborates effectively with peers and cross-functional counterparts.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://demo.mercury.com">demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $166,600 - $208,300</li> <li>Canadian employees (any location): CAD 157,400 - 196,800</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p><span data-sheets-root="1">#LI-ES1</span></p>

Senior Backend Engineer - Product

<p><strong>Open call for Founders / Founding Teams (Product Management / Engineering roles)&nbsp;</strong></p> <p>In 1973 at Xerox PARC, Bob Metcalfe sketched a way for many computers to share a single wire — borrowing the throughput math from his study of Hawaii's ALOHAnet — and he and David Boggs built it and measured it until it held. Behind Ethernet was a two-person team that turned a contested idea into the measured standard now carrying almost all the world's wired traffic.<br><br>At Mercury, we’re looking to accelerate several of our AI products that our customers love like Command, CLI, and MCP.&nbsp; We’re building for ambitious people of all kinds, and are a company made of founders and small technical teams trying to change the world - as part of that, we’re taking open applications for founders or small technical teams (Eng+) that want to work together on building the AI products of the future.&nbsp; This isn't a fixed role. We expect the nature of work is changing, and small teams of people paired with AI product surface and autonomy to build can create 10x outcomes. Apply as a small team or as an individual <br><br>Here are some things you’ll do on the job:</p> <ul> <li>Find the problem. Work close enough to customers that you spot what matters before anyone assigns it to you — then decide it's worth building.</li> <li>Build and automate the workflow end to end using Command, CLI, MCP, and the rest of our AI stack.</li> <li>Ship to customers fast — quick understanding, tight iteration, deploy.</li> <li>Measure the impact honestly, then do the next one. Kill what didn't move; double down on what did.</li> <li>Run as an autonomous team — pick the target, ship the thing, own the outcome.</li> </ul> <p>You should:</p> <ul> <li>Have shipped something real -&nbsp; a product, a tool, a company, or an open-source project people actually use.</li> <li>Be dangerous across the stack: PMs who can prototype, engineers with product taste.&nbsp;</li> <li>Have strong opinions about AI products and the judgment to recognize fast when one of them is wrong.</li> <li>Hands experience building AI products with AI, and knowledge about RAG, evals, agent harnesses a plus</li> <li>Move fast and measure. Expect most experiments to fail and treat that as the price of finding the ones that don't.</li> <li>Care about craft where it's impactful and resist polishing what isn't.</li> <li>Communicate clearly and own outcomes - we want real business impact, customer time/pain saved, and a path to scaling what works</li> </ul> <p><strong>Learn more about what we're building:</strong></p> <ul> <li><a href="https://mercury.com/command">Mercury Command</a> — Complete financial work end-to-end with AI. Tell Mercury what to do in natural language; it stages the action and executes with your approval.</li> <li><a href="https://mercury.com/api">Mercury MCP &amp; CLI</a> — Give your AI agents direct access to verified financial data, or work with your Mercury account straight from the terminal.</li> <li><a href="https://mercury.com/blog/series-d-announcement">The bank of the future knows your business</a> — Immad on what we're building toward and why now is the moment.</li> </ul> <p><strong>What happens next?</strong></p> <p>Submit your application and our recruiting team will follow up. We're genuinely open to connecting with founders and teams at any stage — whether you're a strong fit for something we're actively building toward right now, or this is the start of a longer relationship we pick back up when the opportunity is right. If you're building, we want to know you.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. As this is a general interest application, compensation ranges will be shared by our recruiting team if you move forward for a specific role.</p> <p><em>Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>&nbsp;</p>

Open Call for Founders / Founding Teams - Product Management and Engineering

<p>In 1910, a Norfolk lawyer named Arthur Morris kept seeing the same thing: a steadily employed worker needed a small loan, the banks turned him away for lack of collateral, and he was left with nowhere reputable to borrow. Morris decided a banking system that shut out most of the people it was meant to serve had a "weak spot" worth fixing, so he built a lender that lent on character and steady income, backed by two references and repaid in small installments. What made it matter wasn't any single loan, but that Morris turned the idea into a repeatable system and scaled it to more than a hundred Morris Plan banks across thirty-seven states.</p> <p>A century later, the hard part is unchanged: making one good loan is easy; building a business that makes millions of them well is hard. Mercury is building a banking*-grade lending business, where credit extends the trust businesses already place in us to hold and move their money. We need a leader to turn that foundation into a thriving, responsibly-scaled business.</p> <p>We’re looking for a Head of Product to own Mercury's lending business end-to-end: defining product strategy, leading a team of product managers and lending specialists, driving growth, and ultimately owning business performance and P&amp;L outcomes. You will work closely with credit, sales and finance to grow originations while maintaining healthy approval rates, repayment performance, and loss outcomes.&nbsp;</p> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <h2>Key responsibilities</h2> <ul> <li><strong>Own the business lending P&amp;L and strategy:</strong> Set the multi-year strategy - which products to build, which segments to serve, how to grow originations against economic and credit targets. Own the numbers.</li> <li><strong>Build and scale the lending org: </strong>&nbsp;&nbsp;Recruit, develop, and lead a high-performing PM team,strong product build discipline, develop future leaders, and establish the operating cadence and culture that allow a lending business to move quickly without sacrificing rigor.</li> <li><strong>Take products from 0-1 to scale: </strong>&nbsp;Launch and grow Mercury's lending products - term loans, lines of credit, and what comes next, and build the experimentation loop that compounds growth post-launch.</li> <li><strong>Partner with credit, underwriting, and risk </strong>on credit policy, underwriting models, and eligibility.&nbsp;</li> <li><strong>Manage capital and lending partners:</strong> Work with finance, capital markets, and banking/lending partners to keep the business well-capitalized and structured to scale, and own those relationships.</li> <li><strong>Balance growth with rigor:</strong> Build a lending business that customers love while meeting the credit, risk, and compliance standards a regulated product demands— making the hard tradeoffs between speed, experience, and controls.</li> <li><strong>Align the lending ecosystem:</strong> Bring together product, engineering, underwriting, risk, credit operations, data, compliance, legal, marketing, sales, support, and external partners to execute a cohesive lending strategy and deliver strong business outcomes.</li> </ul> <h3><strong>Some things that might make you successful in a role like this:</strong></h3> <ul> <li>We're looking for a leader who has built and scaled a business lending organization, with great product chops, the commercial instinct to grow it and the credit discipline to grow it responsibly, equally credible on portfolio economics with finance, credit policy with underwriting, and product strategy with engineering.</li> <li>10+ years in lending or credit products, including significant time in SMB, commercial, or business lending, with experience building and running teams.</li> <li>5+ years leading and managing teams of product managers, including hiring, coaching, organizational design, and performance management.</li> <li>Deep command of the full lending lifecycle: eligibility, application, underwriting and decisioning, funding, servicing, repayment, and collections — and the credit, risk, and compliance considerations at each stage.</li> <li>A track record of owning a lending P&amp;L and its levers: pricing, credit policy, capital structure, loss performance, and unit economics.</li> <li>Experience launching and scaling 0-1 lending or credit products, ideally in a fintech or high-growth environment.</li> <li>Experience working directly with bank partners, lending partners, or capital markets to structure and fund a lending business.</li> <li>Sound judgment in a regulated, risk-sensitive environment: you balance a delightful customer experience with the controls a credit product requires.</li> <li>A data-driven, experimentation-oriented approach, and exceptional cross-functional leadership across product, underwriting, finance, compliance, and partners.</li> </ul> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <p>US employees (any location): $289,700 - $362,100 USD<br>Canadian employees (any location): 273,800 - 342,200 CAD</p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p><span data-sheets-root="1">#LI-MF1</span></p> <p>&nbsp;</p>

Head of Product - Business Lending

<div class="gmail_default" style="font-size: small;"> <div> <p><strong>Why Mozilla?</strong></p> <p><span style="font-weight: 400;">Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp;</span></p> <p><span style="font-weight: 400;">The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute </span><strong>open-source</strong><span style="font-weight: 400;"> software that enables people to enjoy the internet on their terms.&nbsp;</span></p> <p><strong>About this role:</strong></p> <p><span style="font-weight: 400;">Mozilla’s Cloud Engineering team seeks a Senior Software Engineer to mature, maintain, and build features for our Internal Developer Infrastructure Platform. You will work on creating standardized, scalable systems for CI/CD, Observability, Kubernetes optimization, environment bootstrapping, cost optimization, and more. Supporting the Infrastructure needs of the organization and identifying new opportunities to mature the path to production in a safe, cost effective way will also be an integral part of this role.&nbsp;</span></p> <p><strong>What you’ll do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support infrastructure that development teams use to own and operate their services at Mozilla.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide technical decision-making and adoption of user-centric solutions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create Claude skills and design agentic workflows that improve developer productivity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide team members and promote engineering standard methodologies, with a focus on usability and maintainability.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate cross-functional collaboration for efficient and cohesive platform delivery.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Write proposals and decision briefs for new policies, processes, and platform functionality.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create new features for the platform with a meaningful value proposition</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be trusted to resolve unclear but urgent tasks.</span></li> </ul> <p><strong>What you’ll bring:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years experience in software engineering with expertise in at least one of (Platform Engineering, Cloud Engineering, SRE, DevOps)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven technical leadership experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in several of the following (ArgoCD, Grafana, K8s, GitHub, Terraform, Helm, Backstage, Cloud Cost Optimization)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient in Python, JavaScript, or Go.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong expertise in cloud-native technologies (GCP preferred; AWS also acceptable).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication skills aligning technology with user needs and organizational goals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-starter who thrives in ambiguity.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Curiosity and interest in learning new things</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Commitment to our values:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Welcoming differences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Being relationship-minded</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practicing responsible participation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Having grit</span></li> </ul> </ul> <p><strong>Bonus points for…</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with distributed systems architecture and design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of cloud security and governance principles</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience designing agentic workflows&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Database expertise</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building Internal Developer Platforms</span></li> </ul> <p><strong>What you’ll get:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous performance-based bonus plans to all regular employees - we share in our success as one team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Rich medical, dental, and vision coverage</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Country specific holidays plus a day off for your birthday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One-time home office stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual professional development budget</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly well-being stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Considerable paid parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employee referral bonus program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</span></li> </ul> <p><strong>About Mozilla&nbsp;</strong></p> <p>Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.</p> <p><strong>Commitment to diversity, equity, inclusion, and belonging</strong></p> <p>Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation<span style="color: #003366;">s, </span>gender identities, and expressions.</p> <p>We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation.</p> <p>We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.</p> <p>Group: D</p> <p>#LI-REMOTE</p> <p>Req ID: R3164</p> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Hiring Ranges:</strong></p></div><div class="title">Canada Tier 1 Locations</div><div class="pay-range"><span>$104,000</span><span class="divider">&mdash;</span><span>$139,000 CAD</span></div></div><div class="pay-input"><div class="title">Canada Tier 2 Locations</div><div class="pay-range"><span>$95,000</span><span class="divider">&mdash;</span><span>$126,000 CAD</span></div></div></div>

Senior Software Engineer, Cloud Engineering

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a href="http://www.redditinc.com/">www.redditinc.com</a>.</p> <p>Reddit is poised to rapidly innovate and grow like no other time in its history. This is a unique opportunity to leave your mark on one of the most influential and trafficked corners of the internet.&nbsp;</p> <p>Consumer data science plays a key role in fulfilling Reddit’s mission of bringing community &amp; belonging to the world through deep understanding of how we can better connect people to the best information and communities for them - the heart of Reddit’s product - from crypto to support groups, gaming to AMAs, travel tips to memes.</p> <p>Reddit's relevance challenges are uniquely complex. Our platform is a deeply interconnected network of communities, contributors, and consumers - where the notion of "relevance" spans personalized content ranking, community discovery, and search across an enormous corpus of authentic, user-generated content. We need a senior technical leader who thrives on these hard problems and can raise the bar for how we measure, evaluate, and improve the quality of recommendations and search results across the entire Consumer organization.</p> <p>As a Senior Staff Data Scientist on the Consumer team, you will be the go-to expert on relevance measurement and evaluation, partnering closely with Feeds and Search ML teams to tackle the most complex ranking, recommendation, and retrieval challenges across Consumer. You will shape how Reddit understands content quality, define the metrics and analytical frameworks that guide relevance improvements, and influence product strategy through rigorous analysis and experimentation.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Serve as the technical authority on relevance metrics and evaluation methodology across Consumer, setting standards for how we measure the quality of feeds, search results, and recommendations in a complex, community-driven environment</li> <li>Develop metrics frameworks and offline evaluation approaches for ranking and recommendation systems, including proxy metrics that reliably predict long-term outcomes like retention, community health, and user satisfaction</li> <li>Design and analyze experiments for relevance features, accounting for challenges unique to networked platforms such as spillover effects between communities, interference between contributors and consumers, and long-run impacts of ranking changes on content supply</li> <li>Identify opportunities where improved measurement and analysis can unlock product insights that were previously unmeasurable or ambiguous, particularly around content quality, search intent understanding, and personalization effectiveness</li> <li>Partner deeply with ML engineers and product teams to translate model performance metrics into user-facing impact</li> <li>Influence the long-term product strategy for Feeds and Search by synthesizing insights from experimentation, observational analysis, and metric deep-dives into clear, actionable recommendations for senior leadership</li> <li>Mentor and elevate other data scientists across the organization on relevance evaluation, experimentation best practices for ranking systems, causal reasoning, and statistical rigor</li> <li>Publish and share methodological advances internally and, where appropriate, externally to contribute to the broader relevance, recommendation systems, and experimentation community</li> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>Ph.D. in Statistics, Computer Science, Information Retrieval, Economics, or a related quantitative field with a strong focus on recommendation systems, ranking, causal inference, or evaluation methodology; or M.S. with equivalent depth of expertise</li> <li>For M.S. holders: 12+ years of industry experience in applied science, data science, or relevance/ranking-focused roles</li> <li>For Ph.D. holders: 8+ years of industry experience in applied science, data science, or relevance/ranking-focused roles</li> <li>Deep expertise in metrics design and evaluation for ranking and recommendation systems, including offline metrics and counterfactual evaluation</li> <li>Strong understanding of causal inference and experimentation methodology, including practical experience with challenges relevant to ranking systems such as novelty effects, position bias, long-run effect estimation, and ecosystem-level impacts</li> <li>Experience defining and validating quality metrics for content ranking, search, or recommendations at scale</li> <li>Strong theoretical grounding in experimental design, including power analysis, variance reduction techniques, and sequential testing as applied to relevance experiments</li> <li>Expert knowledge of SQL and proficiency in R and/or Python for statistical computing</li> <li>Demonstrated ability to influence product and organizational strategy through data-driven insights about content quality and user experience</li> <li>Excellent communication skills with the ability to explain nuanced statistical and ML concepts and tradeoffs to both technical and non-technical senior stakeholders</li> <li>Experience mentoring data scientists and building organizational capability in relevance evaluation and experimentation</li> <li>Comfortable in innovative and fast-paced environments with a bias toward action</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Published research or industry contributions in areas recommendation systems or causal inference for ranking</li> <li>Experience with social network or user-generated content platforms where community-level dynamics create non-trivial relevance and experimentation challenges</li> </ul> <p>&nbsp;</p> <p><strong>Benefits:</strong></p> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <p>&nbsp;</p> <p>#LI-REMOTE</p> <p>&nbsp;</p><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodat

Senior Staff Data Scientist - Consumer Relevance

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a href="http://www.redditinc.com/">www.redditinc.com</a>.</p> <p>Reddit is poised to rapidly innovate and grow like no other time in its history. This is a unique opportunity to leave your mark on one of the most influential and trafficked corners of the internet.&nbsp;</p> <p>Consumer data science plays a key role in fulfilling Reddit’s mission of bringing community &amp; belonging to the world through deep understanding of how we can better connect people to the best information and communities for them - the heart of Reddit’s product - from crypto to support groups, gaming to AMAs, travel tips to memes.</p> <p>Reddit's experimentation landscape presents uniquely challenging problems. Our platform is a deeply interconnected network of communities, contributors, and consumers – meaning that standard A/B testing assumptions often break down. We need a senior technical leader who thrives on these hard problems and can raise the bar for causal inference and experimentation rigor across the entire Consumer organization.</p> <p>As a Senior Staff Data Scientist on the Consumer team, you will be the go-to expert on experimentation methodology, owning the most complex and high-stakes experimentation challenges across Consumer. You will shape how Reddit learns from its experiments, ensure we draw valid causal conclusions in the presence of network effects and interference, and influence product strategy through rigorous experimental design and analysis.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Serve as the technical authority on experimentation methodology across Consumer, setting standards for design, analysis, and interpretation of experiments in a complex, networked environment</li> <li>Tackle the hardest experimentation problems at Reddit, including spillover and network effects, interference between treatment and control, two-sided experimentation, and long-run effect estimation</li> <li>Develop and advance methods for causal inference in settings where standard randomization assumptions are violated, such as cluster-randomized designs, switchback experiments, and synthetic control approaches</li> <li>Design experimentation frameworks and guardrail metrics that account for ecosystem-level effects, ensuring product teams can measure true causal impact rather than biased local estimates</li> <li>Identify opportunities where improved experimentation methodology can unlock product insights that were previously unmeasurable or ambiguous</li> <li>Build and scale self-serve experimentation tools, platforms, and best-practice documentation that increase experimentation velocity and literacy across product, engineering, and design teams</li> <li>Influence the long-term product strategy by driving learning through well-designed experiments and translating experimental results into clear, actionable recommendations for senior leadership</li> <li>Mentor and elevate other data scientists across the organization on experimentation best practices, causal reasoning, and statistical rigor</li> <li>Publish and share methodological advances internally and, where appropriate, externally to contribute to the broader experimentation and causal inference community</li> </ul> <p><strong>Required Qualifications:</strong></p> <ul> <li>Ph.D. in Statistics, Econometrics, Economics, Computer Science, or a related quantitative field with a strong focus on causal inference or experimentation methodology; or M.S. with equivalent depth of expertise</li> <li>For M.S. holders: 12+ years of industry experience in applied science, data science, or experimentation-focused roles</li> <li>For Ph.D. holders: 8+ years of industry experience in applied science, data science, or experimentation-focused roles</li> <li>Deep expertise in causal inference, including practical experience with challenges such as network interference / spillovers, two-sided experimentation, switchback designs, cluster randomization, and/or synthetic control methods</li> <li>Strong theoretical grounding in experimental design, including power analysis, variance reduction techniques, sequential testing, and multiple comparison corrections</li> <li>Experience with experimentation platforms at scale (e.g., building or significantly extending an internal experimentation platform)</li> <li>Expert knowledge of SQL and proficiency in R and/or Python for statistical computing</li> <li>Track record of designing and analyzing experiments at scale in complex or networked environments</li> <li>Demonstrated ability to influence product and organizational strategy through experimentation insights</li> <li>Demonstrated ability to take ambiguous, technically complex problems and solve them in a structured, hypothesis-driven way</li> <li>Excellent communication skills with the ability to explain nuanced statistical concepts and tradeoffs to both technical and non-technical senior stakeholders</li> <li>Experience mentoring data scientists and building organizational capability in experimentation and causal reasoning</li> <li>Comfortable in innovative and fast-paced environments with a bias toward action</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Published research or industry contributions in areas such as interference in experiments, network experimentation, or marketplace causal inference</li> <li>Familiarity with Bayesian experimental methods, bandit algorithms, or adaptive experimental designs</li> <li>Experience with social network or user-generated content platforms where community-level dynamics create non-trivial experimentation challenges</li> </ul> <p>&nbsp;</p> <p><strong>Benefits:</strong></p> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <p>&nbsp;</p> <p>#LI-REMOTE</p> <p>&nbsp;</p><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans

Senior Staff Data Scientist - Consumer Experimentation

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>At Reddit, machine learning sits at the heart of how millions of people discover, connect, and engage with the world’s largest collection of human conversations. From powering personalized recommendations and search to optimizing advertising systems and marketplace dynamics, our ML engineers tackle some of the most interesting and impactful problems in large-scale applied machine learning.</p> <p>We hire Machine Learning Engineers across both our Consumer and Ads organizations, giving you the opportunity to work on a wide range of high-impact problems across the Reddit ecosystem.</p> <p>We are looking for Machine Learning Engineers who are excited to build systems end-to-end, from research and modeling to production deployment, — and who want to help shape the future of discovery, relevance, and monetization at Reddit.</p> <p>If you love working on complex, real-world ML problems at massive scale, this role is for you.</p> <p><span style="text-decoration: underline;"><strong>What You’ll Work On</strong></span></p> <p>As a Machine Learning Engineer at Reddit, you will design and build production ML systems that power core experiences across the platform, including:</p> <ul> <li>Personalized recommendations, search, and ranking systems that help users discover the most relevant content and communities</li> <li>Intelligent advertising systems including ranking, bidding, measurement, and optimization</li> <li>Content, Advertisers, and User understanding, from building foundational content/user representations to deriving insightful signals</li> <li>Large-scale machine learning pipelines, model serving infrastructure, and real-time decision systems</li> <li>Applied AI and LLM-driven experiences that improve relevance, discovery, and user engagement</li> </ul> <p>You’ll work on high-impact systems that operate at internet scale and directly influence user experience, advertiser value, and business outcomes.</p> <p><span style="text-decoration: underline;"><strong>What You’ll Do</strong></span></p> <ul> <li>Design, build, and deploy production-grade machine learning models and systems at scale</li> <li>Own the full ML lifecycle: from problem definition and feature engineering to training, evaluation, deployment, and monitoring</li> <li>Build scalable data and model pipelines with strong reliability, observability, and automated retraining</li> <li>Work with large-scale datasets to improve ranking, recommendations, search relevance, prediction, content/user understanding, and optimization systems.&nbsp;</li> <li>Partner cross-functionally with Product, Data Science, Infrastructure, and Engineering teams to translate complex problems into ML solutions</li> <li>Improve system performance across latency, throughput, and model quality metrics</li> <li>Research and apply state-of-the-art machine learning and AI techniques, including deep learning, graph &amp; transformers based, and LLM evaluation/alignment&nbsp;</li> <li>Contribute to technical strategy, architecture, and long-term ML roadmap</li> </ul> <p><span style="text-decoration: underline;"><strong>Basic Qualifications</strong></span></p> <ul> <li>3-5+ years of experience building, deploying, and operating machine learning systems in production</li> <li>Strong programming skills in Python, Java, Go, or similar languages, with solid software engineering fundamentals</li> <li>ML Fundamentals: a strong grasp of algorithms, from classic statistical learning (XGBoost, Random Forests, regressions) to DL architectures (Transformers, CNNs, GNNs)</li> <li>Hands-on experience with modern ML frameworks (e.g., PyTorch, TensorFlow)</li> <li>Experience designing scalable ML pipelines, data processing systems, and model serving infrastructure</li> <li>Ability to work cross-functionally and translate ambiguous product or business problems into technical solutions</li> <li>Experience improving measurable metrics through applied machine learning</li> </ul> <p><span style="text-decoration: underline;"><strong>Preferred Qualifications</strong></span></p> <ul> <li>Experience with recommender systems, search/ranking systems, advertising/auction systems, large-scale representation learning, or multimodal embedding systems</li> <li>Familiarity with distributed systems and large-scale data processing (Spark, Kafka, Ray, Airflow, BigQuery, Redis, etc.)</li> <li>Experience working with real-time systems and low-latency production environments</li> <li>Background in feature engineering, model optimization, and production monitoring</li> <li>Experience with LLM/Gen AI techniques, including but not limited to LLM evaluation, alignment, fine-tuning, knowledge distillation, RAG/agentic systems and productionizing LLM-powered products at scale</li> <li>Advanced degree in Computer Science, Machine Learning, or related quantitative field</li> </ul> <p><span style="text-decoration: underline;"><strong>Potential Teams</strong></span></p> <ul> <li>Ads Measurement Modeling&nbsp;</li> <li>Ads Targeting and Retrieval</li> <li>Advertiser Optimization</li> <li>Ads Marketplace Quality</li> <li>Ads Creative Effectiveness</li> <li>Ads Foundational Representations</li> <li>Ads Content Understanding</li> <li>Ads Ranking</li> <li>Feed Relevance</li> <li>Search and Answers Relevance</li> <li>ML Understanding</li> <li>Notifications Relevance</li> </ul> <p><span style="text-decoration: underline;"><strong>Benefits</strong></span></p> <ul> <li>Comprehensive Healthcare Benefits and Income Replacement Programs</li> <li>401k with Employer Match</li> <li>Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li>Family Planning Support</li> <li>Gender-Affirming Care</li> <li>Mental Health &amp; Coaching Benefits</li> <li>Flexible Vacation &amp; Paid Volunteer Time Off</li> <li>Generous Paid Parental Leave&nbsp;</li> </ul> <div id="te-floating-button-container"></div><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Senior Machine Learning Engineer

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p>We're hiring a Product Manager to own what it's like to build a <strong>Tailscale-native application</strong> — software with Tailscale connectivity and identity built in from the start.</p> <p>You'd own the original front door to that world: <a href="https://tailscale.com/kb/1244/tsnet">TSNet</a>, the Go library that puts a Tailscale node inside an application in a few lines of code; <a href="https://tailscale.com/blog/tailscale-rs-rust-tsnet-library-preview">tailscale-rs</a>, our new Rust-based SDK family (including C++, Python, and Elixir); the tailscale CLI powering scripting, automation, and CI; and the core Tailscale client library.</p> <p>Products already get built this way, inside and outside Tailscale. <a href="https://tailscale.com/docs/aperture">Aperture</a>, our AI connectivity gateway, and <a href="https://tailscale.com/use-cases/pam">Tailscale PAM</a> run on these primitives. So do LM Studio, NVIDIA, and Namespace.co, who embed Tailscale directly into their applications to give their users secure remote access, reach into customer networks safely, and bridge cloud environments without VPN gymnastics. One of those teams went from zero to a working embedded integration in hours. Your job is to make that the normal outcome for thousands of more applications.</p> <p>Today this experience is engineering-led and the developer journey is uneven. The API is powerful, but the on-ramp from "I read a blog post" to "Tailscale is running inside my product" has real friction: auth key handling, onboarding flows designed for humans instead of embedded apps, docs and examples that don't yet tell a coherent story. You'll own that journey end to end and define, concretely, what it means to build a Tailscale-native application including the golden paths, the reference patterns, the APIs, and the developer experience that makes people say "wait, that's all it took?"</p> <p>You'll report to Ross Kukulinski, VP Product, and work closely with the Rust, Golang, and Clients engineering teams, plus the internal product teams and external partners building Tailscale-Native Applications.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Own the roadmap for the native apps experience: TSNet, tailscale-rs, and the tailscale CLI</li> <li>Define what "Tailscale-native application" means — the reference architectures, golden paths, and embedding patterns, packaged as docs, examples, and sample apps developers can build from</li> <li>Own the developer experience end to end: the on-ramp from blog post to running embedded node, API ergonomics, error messages, docs that work, examples that compile, and upgrade paths that don't burn early adopters</li> <li>Set the Rust SDK family strategy: which TSNet capabilities to port, which to skip, in what order, and how to position the library to developers.</li> <li>Treat the CLI as a product in its own right: scripting ergonomics, output conventions, automation surfaces, and the experience for platform and SRE teams running tailscale in CI and infrastructure-as-code</li> <li>Run the internal dogfood loop. Aperture and Tailscale PAM are built on these primitives; make those teams your most demanding customers and turn their friction into roadmap.</li> <li>Partner with GTM and Customer Success on embedding deals — AI platforms, developer tools, and infrastructure software shipping Tailscale inside their products — and let what you learn set priorities</li> <li>Engage developers where they live (GitHub issues, Discord, office hours) and build a coherent picture of what embedded developers need</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>6+ years in product management, or a software engineering background moving into product, with real time spent on a developer-facing product: an SDK, API, CLI, library, or developer tool</li> <li>You've shipped developer-facing features that developers used in production, and lived with the consequences of your design choices — naming, defaults, error behavior, versioning</li> <li>You can read Go and/or Rust and hold a credible technical conversation about API and SDK design&nbsp;</li> <li>You have taste in developer experience: opinions about API ergonomics, docs, error messages, and getting-started flows, with examples to back them up</li> <li>You do customer research the way developer products require it — reading GitHub issues, lurking in Discord, running office hours, and finding the pattern in the noise</li> <li>You turn ambiguous scope into shipped increments, close the loop after launch, and keep teams informed along the way</li> </ul> <h3><span style="font-size: 12pt;"><strong>Nice to Have</strong></span></h3> <ul> <li>Hands-on Go or Rust experience — you've built something real, even as a side project</li> <li>Time at a developer platform company with a strong SDK motion (e.g. Stripe, Twilio, Auth0, Vercel, Supabase, HashiCorp)</li> <li>Open-source community experience: contributor experience, issue triage, balancing commercial priorities with community needs</li> <li>Enough networking, zero-trust, or VPN familiarity to understand what embedding Tailscale does for a developer</li> <li>Experience designing CLIs or scripting surfaces for platform and SRE teams</li> <li>Public technical writing, talks, OSS contributions, or developer-tooling side projects</li> <li>LLMs and coding agents as part of your daily product workflow</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$237,180</span><span class="divider">&mdash;</span><span>$296,140 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this ro

Product Manager, Tailscale-Native Apps

<h2><strong>This is Engineering at Lattice</strong></h2> <p>Lattice’s Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative, and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience.</p> <p>The Infrastructure Platform team focuses on the cloud services, infrastructure, and internal platforms that power Lattice’s products. We build reliable, scalable pathways that make it easier for product engineers to develop, deploy, operate, and troubleshoot their services.&nbsp;</p> <h2><strong>What You Will Do</strong></h2> <p>As a Senior Software Engineer on the Infrastructure Platform team, you will work across a broad technical footprint, including AWS infrastructure, Kubernetes, distributed systems, observability, deployment tooling, and internal developer platforms.</p> <p>You will use your prior experience to understand how systems and services interact, identify gaps or sources of friction, and build platform capabilities that improve reliability and developer productivity.</p> <ul> <li>Design, build, and operate AWS-based cloud infrastructure and platform services.</li> <li>Create reusable internal platform capabilities that improve how engineers build, deploy, and operate services.</li> <li>Work across AWS, Kubernetes, IaC, CI/CD, observability, and distributed systems.</li> <li>Partner with product engineering to identify recurring needs and turn them into scalable platform solutions.</li> <li>Evaluate system interactions, identify risks or inefficiencies, and drive improvements.</li> <li>Improve reliability, performance, availability, and maintainability of production systems.</li> <li>Define and promote platform practices (SLOs, monitoring, incident response, operational readiness).</li> <li>Instrument, debug, and improve services and infrastructure (including TypeScript services).</li> <li>Lead technical initiatives from problem definition through delivery and adoption.</li> <li>Communicate tradeoffs, risks, and progress to engineering stakeholders.</li> <li>Mentor engineers on building reliable, scalable systems.</li> <li>Participate in on-call and incident response.</li> </ul> <h2><strong>What You Will Bring to the Table</strong></h2> <ul> <li>5+ years of software or infrastructure engineering experience.</li> <li>Deep AWS experience in production environments.</li> <li>Experience with cloud infrastructure, distributed systems, and system design.</li> <li>Experience building internal platforms, developer tooling, or shared services.</li> <li>Hands-on Kubernetes and infrastructure-as-code experience (Terraform a plus).</li> <li>Strong programming skills and ability to debug production systems (TypeScript a plus).</li> <li>Experience with CI/CD and automated deployment workflows.</li> <li>Experience with observability (metrics, logs, traces, alerting, SLOs).</li> <li>Ability to reason across complex systems and understand cross-component interactions.</li> <li>Experience leading technical initiatives with multiple stakeholders.</li> <li>Strong communication skills and collaborative mindset.</li> </ul> <p><strong>Location Requirement:</strong><br>This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.</p> <p>____</p> <p><em data-stringify-type="italic">The estimated annual cash salary for this role is CAD $123,750 - CAD $165,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.</em></p> <p><em data-stringify-type="italic">Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning &amp; Development Budget.</em></p> <p><em data-stringify-type="italic">Note on Pay Transparency:</em><br><em data-stringify-type="italic">Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. </em><em data-stringify-type="italic">Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.</em></p> <p><em data-stringify-type="italic">Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.</em></p> <p><em data-stringify-type="italic">#LI-Remote</em></p><div class="content-conclusion"><h2><strong>About Lattice</strong></h2> <p><span style="font-weight: 400;">Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. </span></p> <p><span style="font-weight: 400;">Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.</span><span style="font-weight: 400;">&nbsp;</span></p> <hr> <p><em><span style="font-weight: 400;">Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.</span></em></p> <p><em><span style="font-weight: 400;">By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with</span></em><a href="https://lattice.com/privacy/job-applicant-privacy-policy"><em><span style="font-weight: 400;"> </span></em><span style="text-decoration: underline;"><em><span style="font-weight: 400;">Lattice's Job Applicant Privacy Policy</span></em></span></a><span style="text-decoration: underline;"><em><span style="font-weight: 400;">.</span></em></span></p></div>

Senior Software Engineer, Infrastructure Platform

<h2><strong>What You Will Do</strong></h2> <p>We are looking for a Lead Product Manager to own the future of the Lattice MCP (Model Context Protocol) server and the integrations that power Lattice AI. This is the connective layer that lets customers use Lattice performance data inside the AI tools they already work in (Claude, ChatGPT, Glean, Microsoft Copilot, and Slack), and that brings third-party productivity data (e.g., Jira, GitHub, Linear, Zoom, Asana) into Lattice. As AI becomes the center of gravity for how companies work, this surface is how Lattice stays connected, interoperable, and indispensable. You’ll join a fully staffed engineering team ready to execute, and together you’ll make ecosystem interoperability a reason customers choose and stay with Lattice.&nbsp;</p> <p>If you enjoy solving complex problems, shaping platform strategy, and working with great internal and external partners, you’ll love the impact you can have here. As a Lead Product Manager for MCP &amp; AI Ecosystem, you will:</p> <ul> <li>Own the MCP and AI ecosystem strategy. Not only decide what features and integrations to pursue, but what MCP and AI mean to Lattice and our customers. Become a thought leader on how AI should shape HR for the better.</li> <li>Ship integrations that create leverage. Deliver new MCP tools, resources, and third-party connectors that expand what admins, managers, and executives can do with Lattice data in the flow of work.</li> <li>Build durable foundations, like authentication, agentic execution frameworks, and evals that make future integrations faster, more scalable, and easier to adopt and maintain.</li> <li>Be a technical thought partner to Engineering. Help shape technical direction on MCP tool design and third party integration infrastructure, translating complex constraints into clear product decisions.</li> <li>Drive go-to-market with partners. Partner with Partnerships, Product Marketing, to launch integrations that deliver measurable customer and ecosystem impact.</li> <li>Own outcomes. Influence and own key results across integration and MCP adoption, reliability, activation, and ecosystem growth.</li> </ul> <h2><strong>What You Will Bring to the Table</strong></h2> <p>We’re looking for a seasoned product manager with the technical depth and strategic instincts to shape Lattice’s next generation of integrations and APIs. You’ll be a great fit if you have a combination of:</p> <ul> <li>7+ years of product management experience, with meaningful ownership of integrations, platform, or ecosystem surfaces (built end-to-end, not just configured).</li> <li>Direct experience building technical integrations in a multi-party ecosystem — for example ad technology / marketing technology, marketplaces, developer platforms, payments, data connectivity, or similar — where partnership strategy shaped what you built.</li> <li>Strong technical fluency: comfortable with third-party integration patterns, data sync and field mapping, webhooks, and auth/OAuth; you can hold a credible architecture conversation with engineers and partner CTOs.</li> <li>A track record of shipping scalable, reliable integrations in partnership with engineering, and of standing up partner or marketplace launches with go-to-market teams.</li> <li>Evidence of turning a platform or ecosystem into a competitive advantage — a reason customers chose your product, not just a checkbox.</li> <li>Clear, confident communication that brings internal teams and external partners into alignment.</li> <li>A bias for action and the ability to create structure in an ambiguous, fast-moving space.&nbsp;</li> </ul> <p>Bonus:</p> <ul> <li>Exposure to AI ecosystems, MCP, AI agents, or LLM tooling (helpful, not required).</li> <li>Experience in multi-product B2B SaaS, or with HR/people-data or other sensitive-data workflows.</li> </ul> <p>If you have strong experience with integrations, APIs, or platform products, even if you don’t meet every preferred qualification, we encourage you to apply. We’re looking for strong product thinkers with deep technical fluency, not perfect resumes.</p> <p><strong>Location Requirement:</strong><br>This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.</p> <h3><span style="font-size: 14px;">__</span></h3> <p><em><span style="font-weight: 400;">The estimated annual cash salary for this role is CAD $135,000 - $180,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.</span></em></p> <p><em><span style="font-weight: 400;">Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget</span></em></p> <p><em><span style="font-weight: 400;">*Note on Pay Transparency:</span></em></p> <p><em><span style="font-weight: 400;">Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.</span></em></p> <p><em><span style="font-weight: 400;">Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.</span></em></p> <p><em><span style="font-weight: 400;">#LI-Remote</span></em></p><div class="content-conclusion"><h2><strong>About Lattice</strong></h2> <p><span style="font-weight: 400;">Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. </span></p> <p><span style="font-weight: 400;">Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.</span><span style="font-weight: 400;">&nbsp;</span></p> <hr> <p><em><span style="font-weight: 400;">Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.</span></em></p> <p><em><span style="font-weight: 400;">By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with</span></em><a href="https://lattice.com/privacy/job-applicant-privacy-policy"><em><span style="font-weight: 400;"> </span></em><span style="text-decoration: underline;"><em><span style="font-weight: 400;">Lattice's Job Applicant Privacy Policy</span></em></span></a><span style="text-decoration: underline;"><em><span style="font-weight: 400;">.</span></em></span></p></div>

Lead Product Manager

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>Instacart’s Enterprise Solutions – Connected Stores team is building the next generation of in-store experiences, bridging physical retail with digital capabilities through cutting-edge hardware, software, and AI. We partner with enterprise retailers to deliver seamless, high-scale integrations that power magical shopping experiences for millions of customers and thousands of stores.</p> <p>As a Senior Solution Architect, you will own end-to-end technical design and solutioning for our enterprise retail partners, serving as the primary technical liaison across Instacart Product and Engineering while collaborating closely with partner technology and business stakeholders. You’ll work on first-of-a-kind challenges in the in-store physical AI space, translating business needs into scalable architectures that launch successfully and stand the test of time. This role is remote within Canada and joins a highly collaborative team of six technical experts focused on impact, quality, and execution.</p> <p>&nbsp;</p> <h2><strong>About the Job</strong></h2> <ul> <li>Own end-to-end solution architecture from discovery through launch, including requirements, systems design, integration strategy, and production readiness for enterprise retail partners.</li> <li>Design and document robust integration patterns across RESTful APIs, webhooks, and middleware, ensuring performance, reliability, security, and observability.</li> <li>Serve as the primary technical liaison to partner engineering teams while driving alignment with Instacart Product, Engineering, Design, Security, and Technical Program Management.</li> <li>Create high-quality technical artifacts—including sequence diagrams, data models, interface contracts, and runbooks—and lead design reviews to achieve stakeholder sign-off.</li> <li>Prototype and script proofs of concept, data validations, and tooling using SQL and a scripting language to accelerate delivery and de-risk integrations.</li> <li>Develop reusable templates, accelerators, and documentation that scale Connected Stores implementations across multiple enterprise partners.</li> <li>Troubleshoot complex integration issues across systems, perform root cause analyses, and implement preventative guardrails that improve operational excellence.</li> <li>Provide thought leadership on retail technology domains such as POS, inventory, pricing/promo, identity/loyalty, payments, and in-store physical AI devices.</li> </ul> <p>&nbsp;</p> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.</li> <li>7+ years of experience as a solutions architect or software engineer delivering complex system integrations for enterprise customers.</li> <li>4+ years designing and implementing RESTful APIs and event-driven integrations at scale, including authentication/authorization and error handling strategies.</li> <li>Proficiency in SQL and at least one scripting language (e.g., Python, JavaScript, or Bash) for automation, data validation, and debugging.</li> <li>Hands-on experience with integration technologies such as API gateways, webhooks, message queues/streaming, and middleware.</li> <li>Proven track record taking solutions from design through launch, including test planning, cutover, and post-launch support in production environments.</li> <li>Demonstrated ability to translate technical concepts for non-technical audiences and lead cross-functional discovery/design sessions with external clients.</li> <li>Experience partnering with Technical Program/Project Managers to build delivery plans, milestones, and risk mitigation strategies.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience in client-facing or consulting roles working with enterprise retailers or large-scale technology partners.</li> <li>Background with retail systems and data flows: POS, inventory, catalog, pricing/promotions, order management, loyalty/identity, and payments.</li> <li>Familiarity with in-store physical AI, computer vision devices, connected carts, kiosks, or retail IoT ecosystems.</li> <li>Knowledge of public cloud platforms (AWS, GCP, or Azure) and modern delivery practices (containers, CI/CD, infrastructure as code).</li> <li>Expertise with API design and debugging tools and standards (OpenAPI/Swagger, Postman, cURL) and observability stacks (logging, metrics, tracing).</li> <li>Experience with integration platforms and gateways (e.g., Apigee, Kong, AWS API Gateway, MuleSoft) and event streaming (e.g., Kafka, Pub/Sub).</li> <li>Understanding of security and compliance for integrations, including OAuth 2.0, JWT, data encryption, and best practices for handling PII/PCI.</li> <li>Ability to produce clear architecture artifacts (sequence/state diagrams, ERDs) using tools like Lucidchart or draw.io.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$185,000</span><span class="divider">&mdash;</span><span>$195,000 CAD</span></div></div></div>

Senior Solutions Architect II

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>Instacart’s Developer Experience team builds the frameworks, tooling, and platforms that enable engineers to ship high-quality software quickly and safely. We remove friction from the inner loop of development, streamline CI/CD, and champion engineering excellence across the company.</p> <p>You will join a 6-person Developer Experience team within a ~50-person platform organization, partnering closely with product engineering, infrastructure, and security to deliver reliable, scalable solutions that elevate productivity and quality. If you love tackling complex, high-leverage technical problems and shaping how engineers work every day, this role offers significant scope and impact.</p> <p>This role is remote within Canada.</p> <h2><strong>About the Job</strong></h2> <ul> <li>Design, build, and evolve core developer platforms and tooling, including build systems, CI/CD pipelines, test infrastructure, and code quality workflows.</li> <li>Drive measurable improvements to engineering velocity and reliability by reducing build and test times, eliminating flaky steps, and hardening developer workflows.</li> <li>Own critical roadmap areas end-to-end: define goals and success metrics, partner with stakeholders, implement solutions, and operationalize with robust observability.</li> <li>Establish and maintain guardrails for secure-by-default development (e.g., automated checks, policy enforcement, and golden paths) in partnership with security and infra.</li> <li>Lead cross-functional initiatives that span multiple teams, guiding architectural decisions, documenting patterns, and maintaining high standards for engineering quality.</li> <li>Mentor fellow engineers, promote best practices, and contribute to a culture of continuous improvement, transparency, and thoughtful experimentation.</li> </ul> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of professional software engineering experience building and operating production systems.</li> <li>3+ years of experience developing developer tooling, build systems, CI/CD pipelines, or internal platforms.</li> <li>Proficiency in at least one of the following: Go, Python, or TypeScript, with strong software design and code review skills.</li> <li>Hands-on experience with modern CI/CD systems and build tooling (e.g., GitHub Actions, CircleCI, Jenkins, Bazel, Pants, or similar).</li> <li>Experience shipping and operating services on a major cloud provider (AWS, GCP, or Azure) with containerization (Docker) and orchestration (Kubernetes or equivalent).</li> <li>Demonstrated track record improving engineering KPIs such as build/test cycle time, flaky test rate, or deployment frequency.</li> <li>Strong collaboration and communication skills with a history of partnering across infra, security, and product engineering.</li> <li>Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with monorepo strategies and advanced build/test optimizations (e.g., remote caching, test sharding, hermetic builds).</li> <li>Background in building internal developer platforms or portals (e.g., Backstage) and defining golden paths for service development.</li> <li>Deep familiarity with infrastructure-as-code and platform automation (e.g., Terraform, Helm) and service networking (e.g., gRPC, Protobuf).</li> <li>Strong observability skills (e.g., OpenTelemetry, Prometheus, Grafana) and a data-driven approach to prioritization and measurement.</li> <li>Experience leading multi-team initiatives in a fast-paced environment and influencing roadmaps without direct authority.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$168,000</span><span class="divider">&mdash;</span><span>$177,500 CAD</span></div></div></div>

Senior Software Engineer, Developer Experience

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>Instacart’s AI Productivity team builds AI-powered platforms and tools that help our engineers and operators move faster, reduce toil, and deliver higher-quality experiences for customers, shoppers, retailers, and brand partners.</p> <p>As a Senior Software Engineer on this team, you will design, build, and operate production systems that bring large language models and intelligent automation into everyday workflows across Instacart. You’ll partner closely with product, developer platform, ML platform, security, and data teams to ship reliable, secure, and measurable solutions that improve developer velocity and operational efficiency.</p> <p>You’ll join a collaborative group of approximately 10 engineers who value ownership, iteration, and pragmatic problem solving. If you enjoy rolling up your sleeves, navigating ambiguity, and turning cutting-edge AI into real, scalable products, this role is for you. This position is remote-friendly across Canada.</p> <h2><strong>About the Job</strong></h2> <ul> <li>Design, build, and operate AI-powered services and internal applications—such as code and test assistants, knowledge search, and intelligent chat workflows—that improve developer and operator productivity at scale.</li> <li>Implement robust back-end services in languages such as Python, Go, or Java; integrate foundation models via APIs and open-source frameworks; and apply techniques like retrieval-augmented generation and vector search where appropriate.</li> <li>Own projects end-to-end, including requirements, technical design, implementation, testing, deployment, observability, on-call participation, and iterative improvements focused on reliability, latency, and cost efficiency.</li> <li>Partner with Developer Platform, ML Platform, Security, and Legal to ensure safe and compliant AI usage, including data governance, guardrails, content/prompt safety, and privacy-by-design.</li> <li>Define and track success with clear metrics (e.g., adoption, task completion time, DORA/SPACE signals, satisfaction), and run experiments and A/B tests to validate impact and guide iteration.</li> <li>Create and maintain shared tooling, libraries, and documentation that raise the bar for applied AI development across Instacart, and mentor teammates on best practices in this fast-paced, evolving space.</li> </ul> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of professional software engineering experience building and operating production services.</li> <li>3+ years of hands-on experience in at least one of: Python, Go, or Java.</li> <li>2+ years of experience integrating ML or LLM capabilities into applications (e.g., via OpenAI, Anthropic, or open-source frameworks such as LangChain or LlamaIndex) and shipping them to production.</li> <li>Practical experience with cloud platforms (AWS or GCP), containers (Docker), and orchestration (Kubernetes).</li> <li>Proficiency with SQL and data modeling; experience building or maintaining data pipelines (e.g., Airflow, Dagster, or similar).</li> <li>Experience owning services end-to-end, including CI/CD, automated testing, observability (logging, metrics, tracing), and participation in an on-call rotation.</li> <li>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience adapting or fine-tuning foundation models and implementing retrieval-augmented generation with vector databases (e.g., Pinecone, Weaviate, FAISS, or Elasticsearch with vector search).</li> <li>Track record of building internal developer tools or platforms adopted by 100+ engineers.</li> <li>Experience measuring developer productivity (e.g., DORA/SPACE), instrumenting product analytics, and running A/B or multivariate experiments.</li> <li>Knowledge of AI safety, privacy, and compliance practices (e.g., PII redaction, guardrails, model/content moderation, data residency considerations).</li> <li>Experience with event-driven systems and microservices (e.g., Kafka, Pub/Sub) and designing resilient distributed systems.</li> <li>Ability to build lightweight front-ends for internal tools (e.g., React, TypeScript) to accelerate adoption and feedback loops.</li> <li>Demonstrated mentorship and technical leadership within cross-functional teams.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$168,000</span><span class="divider">&mdash;</span><span>$177,500 CAD</span></div></div></div>

Senior Software Engineer, AI Productivity

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>This is a general posting for multiple Senior Data Science roles open across our 4-sided marketplace. Roles are open at both the L5 (Senior Data Scientist I) and L6 (Senior Data Scientist II) levels. You’ll get the chance to learn about the different problems the Data Science team solves as you go through the process. Towards the end of your process, we’ll do a team-matching exercise to determine which of the open roles/teams you’ll join. At the bottom of this posting, you’ll find a breakdown of the currently open roles.</p> <p>&nbsp;</p> <p><strong>About the Job</strong></p> <ul> <li>Own analytical frameworks that guide the product roadmap.</li> <li>Design rigorous experiments and interpret results to draw detailed and actionable conclusions.</li> <li>Develop statistical models to extract trends, measure results, and predict future performance of our products.</li> <li>Build simulations to project the impact of various product and policy interventions.</li> <li>Enable objective decision-making across the company by democratizing data through dashboards and other analytical tools.</li> <li>Use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory, etc., to shape the future of Instacart.</li> <li>Present findings in a compelling way to influence Instacart’s leadership.</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p><strong>Minimum Qualifications</strong></p> <ul> <li>5+ years of experience working in a quantitative role at a product company or a research organization.</li> <li>Ability to run rigorous experiments and generate scientifically sound recommendations.</li> <li>Ability to write complex, efficient, and eloquent SQL queries to extract data.</li> <li>Ability to write efficient and eloquent code in Python or R.</li> <li>A desire to build and improve consumer software products.</li> <li>Ability to translate business needs into analytical frameworks.</li> <li>Eagerness to learn, flexibility to pivot when needed, savviness to navigate a dynamic environment, and a growth mindset to build a successful team and company.</li> </ul> <p>&nbsp;</p> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Awareness of business trade-offs when working on a multi-sided marketplace.</li> <li>Confidence in collaborating with and influencing cross-functional stakeholders (e.g., Product, Engineering) at a senior level.</li> <li>MS/PhD in Statistics, Economics, Applied Mathematics, or a related field.</li> </ul> <p>&nbsp;</p> <p><strong>Currently Opened Roles</strong></p> <p><strong>Order Experiences (Search)</strong><em> | Sr. Data Scientist I (L5/6)</em></p> <p>The Order Experiences (Search) team is focused on making it fast and effortless for customers to find the right items and complete their order with confidence. As a Senior Data Scientist, you’ll own the analytics and experimentation strategy that powers how we interpret customer intent and surface the most relevant results—driving search conversion, order rate, and GTV. You’ll partner closely with Product, Engineering, and ML to shape the roadmap for search relevance and ranking quality, running experiments across retrieval, ranking, and search UX while connecting offline model evaluation to real-world business outcomes.</p> <p><strong>Delivery</strong><em> | Sr. Data Scientist II (L6)</em></p> <p>The Delivery team is dedicated to ensuring customers receive their complete orders seamlessly, spanning the full flow from capturing customer information to coordinating the shopper experience. As a Senior Data Scientist II, you’ll identify strategic opportunities to enhance the delivery experience, design and execute rigorous experiments to evaluate new product features, and leverage geospatial data and advanced analytical techniques to optimize logistics. You’ll also proactively identify high-risk delivery scenarios and develop solutions to the underlying systemic issues that drive them.</p> <p><strong>Marketing</strong><em> | Sr. Data Scientist I (L5)</em></p> <p>The Marketing Data Science team is responsible for measurement and optimization across Instacart’s paid digital channels, including search, shopping, display, social, and video. As a Senior Data Scientist, you’ll build and maintain sophisticated attribution models—including multi-touch and incrementality-based approaches—and develop scalable data pipelines to turn raw marketing data into clean, analysis-ready datasets. You’ll apply causal inference methods such as geo holdouts and difference-in-differences to evaluate campaign effectiveness, partnering closely with marketing, data engineering, and business teams to define measurement frameworks and drive data-informed decisions. You'll also model user lifetime value (LTV) across acquisition cohorts, quantifying how marketing spend and channel mix influence long-term retention and monetization to inform budget allocation and growth strategy</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$161,000</span><span class="divider">&mdash;</span><span>$202,500 CAD</span></div></div></div>

Senior Data Scientist (I & II)

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>The Core Delivery team at Instacart is dedicated to ensuring customers receive their complete orders seamlessly, spanning the full flow from capturing customer information to coordinating the shopper experience. As a Senior Data Scientist II, you’ll identify strategic opportunities to enhance the delivery experience, design and execute rigorous experiments to evaluate new product features, and leverage geospatial data and advanced analytical techniques to optimize delivery experience. You’ll also proactively identify high-risk delivery scenarios and develop solutions to the underlying systemic issues that drive them.</p> <p><strong>About the Job</strong></p> <ul> <li>Own analytical frameworks that guide the product roadmap.</li> <li>Design rigorous experiments and interpret results to draw detailed and actionable conclusions.</li> <li>Develop statistical models to extract trends, measure results, and predict future performance of our products.</li> <li>Build simulations to project the impact of various product and policy interventions.</li> <li>Enable objective decision-making across the company by democratizing data through dashboards and other analytical tools.</li> <li>Use expertise in causal inference, machine learning, complex systems modeling, behavioral decision theory, etc., to shape the future of Instacart.</li> <li>Present findings in a compelling way to influence Instacart’s leadership.</li> </ul> <p><strong>About You</strong></p> <p><strong>Minimum Qualifications</strong></p> <ul> <li>7+ years of experience working in a data science or ML role at a product company.</li> <li>Ability to run rigorous experiments and generate scientifically sound recommendations.</li> <li>Strong SQL skills for data extraction and transformation from relational databases.</li> <li>Proficiency in Python or R for data manipulation and statistical analysis, including libraries such as pandas, scikit-learn, or equivalent.</li> <li>Ability to translate business needs into analytical frameworks.</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience with geospatial analysis techniques.</li> <li>MS/PhD in Statistics, Economics, Applied Mathematics, or a related field.</li> </ul> <p>&nbsp;</p> <p>#LI-remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$192,000</span><span class="divider">&mdash;</span><span>$202,500 CAD</span></div></div></div>

Senior Data Scientist II - Core Delivery

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>Instacart’s Shopper Activation and Engagement team powers the fulfillment of every grocery transaction by helping shoppers find meaningful, rewarding, and fair work opportunities—so they can earn reliably and deliver top-shelf service for customers and retailers.</p> <p>As a Senior Mobile Engineer focused on our Android shopper app, you will build consumer-facing experiences that directly influence marketplace health, including supply, utilization, efficiency, and quality. You’ll join a high-performing, collaborative team that owns the complete shopper lifecycle—from activation and onboarding to engagement, earnings, quality and ratings, recognition, retention, and safety—giving you exceptional scope and measurable impact on millions of people who shop and deliver every day.</p> <p>You’ll partner closely with Product, Design, Data Science, and cross-functional groups across Instacart (Logistics, Mobile Foundations, Transaction Platform, Identity &amp; Fraud, Operations, Legal, Trust &amp; Safety, CRM, Learning, and the Shopper Community) to design, ship, and iterate features that move key business outcomes at scale.</p> <h2><strong>About the Job</strong></h2> <ul> <li>Design, build, and ship high-quality Android features in Kotlin that drive shopper activation, engagement, retention, and earnings across the shopper lifecycle.</li> <li>Own features end-to-end—from ideation and technical design through implementation, experimentation, launch, and ongoing iteration—balancing velocity with reliability and quality.</li> <li>Collaborate with Product, Design, and Data Science to define problem statements, build metrics and dashboards, run A/B tests, and make data-informed decisions that improve marketplace health (supply, utilization, efficiency, quality).</li> <li>Contribute to and evolve app architecture, ensuring scalable patterns, robust dependency injection, and maintainable code that improves developer productivity and release reliability.</li> <li>Uplevel operational excellence by improving performance, stability, monitoring, and observability; participate in code reviews and contribute to our engineering best practices.</li> <li>Partner with platform and service teams to integrate APIs and ensure security, privacy, trust, and safety are first-class considerations in every experience.</li> </ul> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>5+ years of professional Android development experience with Kotlin.</li> <li>2+ years building consumer-facing, application-layer features used at scale (e.g., activation, onboarding, engagement, growth, or earnings experiences).</li> <li>Proficiency with RxJava and Dagger; working knowledge of Jetpack Compose in production or migration contexts.</li> <li>Proven track record of owning features end-to-end (technical design, implementation, testing, release, and iteration) and delivering measurable impact.</li> <li>Experience collaborating closely with Product, Design, and Data Science to define requirements, instrumentation, and success metrics.</li> <li>Strong computer science fundamentals (data structures, algorithms, concurrency) and a BS in Computer Science or related field, or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience with Kotlin Coroutines, Gradle build tooling, and modern Android architectural patterns (e.g., MVVM/MVI, modularization).</li> <li>Background in high-scale consumer marketplaces, logistics, or growth/engagement domains (e.g., onboarding, retention, earnings, ratings, recognition, trust &amp; safety).</li> <li>Hands-on experience with experimentation and analytics (A/B testing, feature flags, metrics dashboards; SQL or BigQuery a plus).</li> <li>Demonstrated success in fast-paced, rapidly changing environments with a bias toward ownership, operational rigor, and high-quality execution.</li> <li>Experience mentoring engineers and elevating team standards in code quality, testing, and observability.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$168,000</span><span class="divider">&mdash;</span><span>$177,500 CAD</span></div></div></div>

Senior Android Engineer, Shopper Activation and Engagement

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>As an Enterprise Sales Manager you will own a portfolio of mid-market and enterprise grocery retailers and co-pilot the end-to-end commercial strategy for Storefront Pro adoption. Alongside cross-functional Business Development retail account owners, you'll be collaborating on new logo acquisition within the context of Storefront Pro.&nbsp;</p> <p>Core to this role is the ability to navigate a complex SaaS sale with integrated components across Fulfillment, Order Management (FoodStorm), Carrot Ads, and more. You’ll be responsible for building executive relationships, shaping retailer-specific value propositions, and closing complex, multi-stakeholder deals. Your ability to structure deals that drive durable, mutual value is critical.</p> <p>Other internal collaboration partners include Product, Strategic Finance, Legal and Connected Stores Strategy &amp; Planning.</p> <p>This role carries significant upside as Storefront Pro continues to scale as the lead enterprise solution for Instacart. We're looking for someone who is genuinely excited about the future of grocery eCommerce and energized by the challenge of helping retailers win in a rapidly shifting digital landscape.</p> <p>This role sits within Instacart’s Strategy &amp; Planning team which is at the intersection of Business Development and Instacart's most strategic product initiatives. We lead go-to-market execution, drive analytical rigor into commercial decisions, and own solution sales for high-complexity, high-value products. Storefront Pro is one of Instacart's highest-priority growth investments, and this role sits at the center of that momentum — making it a rare opportunity for meaningful commercial impact within a fast-moving, high-visibility organization.</p> <p>&nbsp;</p> <p><strong>About the Job</strong></p> <ul> <li>Joint ownership of the sales cycle for Storefront Pro across a portfolio of mid-market and enterprise grocery and retail accounts, from prospecting and pipeline development through negotiation, contract close, and onboarding handoff</li> <li>Design and execute account-specific selling strategies in close partnership with BD Retail, leveraging Storefront Pro's performance track record (10pp+ YoY sales growth, 65%+ platform cost offset through ad monetization) to build compelling, ROI-grounded business cases</li> <li>Build trusted, multi-threaded relationships with key decision-makers and influencers across retailer digital, technology, marketing, operations, and executive functions</li> <li>Develop and deliver tailored presentations and proposals that bring Storefront Pro's value proposition to life — spanning omnichannel UX, AI-powered personalization, retail media monetization via Carrot Ads, loyalty and SNAP/EBT integration, and flexible fulfillment</li> <li>Lead negotiation of complex commercial agreements, partnering with Legal, Finance, and BD leadership to structure deals that are both competitive and scalable</li> <li>Collaborate with Storefront Pro and Connected Stores MS&amp;P to refine go-to-market strategy, sharpen positioning against competing platforms, and improve the end-to-end sales process</li> <li>Serve as a critical feedback channel between the field and internal teams — translating retailer objections, competitive dynamics, and market signals into actionable product and GTM recommendations</li> <li>Partner cross-functionally with Product, Engineering, Marketing, and Partnerships to develop custom solutions and creative deal structures for key prospects</li> </ul> <p>&nbsp;</p> <p><strong>About You</strong></p> <p><strong>Minimum Qualifications</strong></p> <ul> <li>6+ years of experience in enterprise or mid-market solution sales, business development, or strategic account management — ideally in SaaS, retail technology, e-commerce platforms, or digital media</li> <li>Demonstrated track record of owning and closing complex, multi-stakeholder deals with measurable impact against revenue or growth targets</li> <li>Excellent communication skills — written, verbal, and in the room — with the ability to translate a technically rich product into a clear, executive-level business case</li> <li>A self-starter who can independently drive progress across multiple workstreams and stakeholder groups in a matrixed organization</li> <li>Comfortable with ambiguity and able to adapt quickly as the product, market, and competitive landscape continue to evolve</li> <li>Solid working knowledge of e-commerce, digital retail, or grocery technology ecosystems</li> <li>Willingness to travel as needed to build and sustain retailer relationships</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience selling white-label or platform technology to grocery, general merchandise, or specialty retail — particularly solutions that touch e-commerce, loyalty, or digital media</li> <li>Familiarity with retailer technology stacks, including third-party integrations, API-based platforms, and the operational complexity of launching or migrating a branded digital storefront</li> <li>Comfort with data analysis and financial modeling, particularly building ROI and payback period models to support retailer business cases</li> <li>Experience with or exposure to retail media networks, digital advertising monetization, or loyalty/CRM programs as part of a broader platform sale</li> <li>Understanding of fulfillment models — delivery, pickup, ship-to-home — and how they factor into a retailer's digital operations strategy</li> <li>Experience working in a high-growth, maturing organization where GTM strategy and processes are still being built</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy&nbsp;<a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. <span style="font-weight: 400;">This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan.</span></p> <p>Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings&nbsp;<a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$151,000</span><span class="divider">&mdash;</span><span>$159,000 CAD</span></div></div><div class="pay-input"><div class="title">OTE Range</div><div class="pay-range"><span>$215,714</span><span class="divider">&mdash;</span><span>$227,143 CAD</span></div></div></div>

Enterprise Sales Manager, StoreFront Pro

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br></p> <p><strong>A quick heads-up about hiring and how we work :</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;</p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Sr Manager, GTMA Analysis &amp; Compliance.</p> <p><strong>About the job</strong></p> <p>This position sits at the intersection of business analysis, Salesforce platform administration, GTM technology operations, data governance, and SOX compliance. &nbsp;We are seeking an experienced Senior Manager to lead the GTMA System Analysts and Compliance team.&nbsp; The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance readiness across Quote-to-Cash and Lead-to-Revenue workflows. This leader will partner closely with the Sales Operations, GTMA Product team, Internal Audit, and Engineering teams to improve business efficiency, Process mapping, and compliance maturity.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located.</li> <li>Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices for the Analysis and Compliance team.</li> <li>Run SOX Controls and Compliance as a product. Build champions in the team and Incorporate in in PDLC/ SDLC Cycle.</li> <li>Influence senior leadership on GTM process standardization and transformation strategy.</li> <li>Manage vendor relationships and external consultants when applicable.</li> <li>Drive organizational readiness for AI-enabled GTM operations and automation.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p>&nbsp;</p> <p><strong>*Required:</strong></p> <ul> <li>Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field.</li> <li>10+ years of experience in Program Management, Sales Operations, Business Operations, or Revenue Operations</li> <ul> <li>5+ with a significant focus on sales automation or sales technology.</li> <li>5+ with a significant focus on people management.</li> </ul> <li>Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment.</li> <li>Highly analytical with a data-driven approach to problem-solving and decision-making.</li> <li>Ability to think strategically and translate complex or ambiguous concepts into actionable plans.</li> <li>Exceptional communication (written and verbal), presentation, and interpersonal skills, capable of influencing and engaging stakeholders at all levels.</li> <li>Expertise in sales automation tools and platforms (e.g., Salesforce, Conga,Sales Engagement Platforms like Outreach/Salesloft etc.) is highly desirable. Experience with implementation or optimization of these systems is a strong plus.</li> <li>Familiarity with productivity AI tools (NotebookLM, Gemini, Glean, Claude Cowork etc) , Business / data analysis tools.</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Past experience of being Manager of Managers</li> <li>Experience managing programs involving AI/ML integration into sales workflows.</li> <li>Excellent project management skills (PMP or similar certification a plus) with experience in various project management methodologies (e.g., Agile).</li> <li>Familiarity with reporting and BI tools (e.g., Tableau, Power BI).</li> <li>Experience in a high-growth SaaS environment.</li> <li>Salesforce certification(s)</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote, and based in Canada.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.</p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>$132,640 -&nbsp; $165,800</li> <li>Target Bonus Percentage 17,50% (When Applicable)</li> </ul> <p>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Stay alert to recruitment fraud</strong></p> <p>We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.<strong> </strong></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Senior Manager, GTMA Analysis and Compliance

<h2 class="p1"><span class="s1">Role Description</span></h2> <p class="isSelectedEnd">Reporting to the Head of Strategic Workforce Planning, this role is responsible for building and operating the systems, operating rhythms, and governance that enable the Workforce Planning team to deliver strategic work consistently and at scale.</p> <p class="isSelectedEnd">As the owner of the Workforce Planning operating system, this person will drive the team's core planning and execution cadence, including planning cycles, governance forums, SteerCo meetings, executive reporting, quarterly organizational health reviews, and recurring team operating rhythms. They will also oversee the integrated portfolio plan across Workforce Planning workstreams, ensuring clear priorities, ownership, milestones, dependencies, and risk management to keep initiatives moving forward in a coordinated way.</p> <p class="isSelectedEnd">In addition, this role will lead the enablement and adoption of Workforce Planning tools, outputs, and policies by managing how approved content is packaged, scheduled, distributed, and communicated to the appropriate audiences. Success requires strong program management, operational excellence, and the ability to bring structure to complex, evolving work while partnering effectively across Talent Acquisition, HR Business Partners, People Analytics, People Technology, Finance, and other cross-functional stakeholders.</p> <p>This is an individual contributor role with broad responsibility for planning operations, program delivery, enablement, and cross-functional coordination, allowing Workforce Planning Business Partners to focus on strategic advisory work while ensuring the team's operating model runs effectively.</p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Own the Workforce Planning operating calendar, including planning cycles, governance forums, SteerCo meetings, executive reporting, and quarterly org health reviews.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Support delivery across all workstreams by tracking plans, milestones, dependencies, risks, and actions.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Own the Enablement &amp; Adoption operating model and its delivery infrastructure</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovwiz66zfuijz87zz85zz89zz88z1z72zkwqrqz86zz80zuwz87zz85zxvz86zz122zz78zz122zl">.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Challenge unclear scope, dates, ownership, and dependencies; escalate material risks with recommended options.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Package, schedule, route, and distribute approved Workforce Planning insights and materials.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Manage Talent Acquisition as a scaled distribution channel for Workforce Planning content.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Build and maintain templates, playbooks, standards, self-service resources, and enablement materials.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Coordinate training and education sessions and track adoption of tools, outputs, and processes.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Prepare recurring executive materials using content provided by the relevant workstream owners.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Coordinate with People Analytics and People Technology on tooling, reporting, and delivery infrastructure.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Maintain clear documentation of decisions, ownership, processes, and ways of working.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">8 or more years of experience in program management, business operations, planning operations, or strategy and operations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Strong project management skills, with the ability to manage multiple connected workstreams.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Ability to create clear plans, timelines, ownership, and operating rhythms.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Strong written and verbal communication skills, including experience preparing materials for senior leaders.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Ability to identify and manage risks, dependencies, and blockers.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Strong attention to detail and consistent follow-through.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Ability to work independently and effectively across teams in an evolving environment.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Comfort using data and feedback to track delivery and adoption.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Demonstrated ability to use automation and AI-enabled tools to simplify operational workflows, documentation, reporting, and knowledge management.</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr">Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles</span> <span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr h-lparen">(roadmapping,</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr"> user journeys, feature prioritization) to HR initiatives</span></li> <li><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z9z84zhz75z1z69z2z67zz75zq4z65zudz69zz81z4z89zhz66zrz89zu8vkwz71zz78zfr">Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Exposure to workforce planning, talent planning, or finance planning.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Experience working with cross-functional teams such as Talent Acquisition, HR Business Partners, People Analytics, People Technology, and Finance.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxwz73zz75zz66z16z75zlz79zwyz79zvz71zafz90zz67z6z71zuz82zxz87zz66zz87zz65zkz71zwr">Experience supporting planning cycles, governance forums, or the rollout of new tools and processes.</span></li> </ul> <h2>Durable Skills</h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">AI fluency means using these tools to </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><em>amplify</em></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"> human judgment, not replace it. We believe people with these skills will thrive as work and technology</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu">continue to evolve:</span></p> <ul class="listtype-bullet listindent1 list-bullet1" data-testid="bullet-list" data-test-indentation="1"> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotuz85zdz87z113tz83zz67z5n8qpz80zpz89zoz69zcz76zz87zz88zz88z5gsnz85zu"><

Program Manager, Workforce Planning

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h4><strong>An overview of this role</strong></h4> <p><span style="font-weight: 400;">Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.&nbsp;</span></p> <p><span style="font-weight: 400;">That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.</span></p> <p><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"> Some examples of our projects:&nbsp;</span></p> <ul> <li><a href="https://gitlab.com/gitlab-com/support/toolbox/gitlab-detective">A tool to automatically check a GitLab Omnibus install for known issues</a></li> <li>A<a href="https://gitlab.com/gitlab-com/support/toolbox/gitlabsos"> solution to capture the state of a customer’s server</a> for easier troubleshooting</li> <li><a href="https://gitlab.com/gitlab-com/support/toolbox/sosparser">A tool which turns log files into interactive tables to easily sort and filter columns</a></li> <li>A functionality to<a href="https://docs.gitlab.com/ee/ci/chatops/"> ChatOps</a> to make it easier to identify user accounts on GitLab.com</li> </ul> <p><strong>What you’ll do</strong><span style="font-weight: 400;">&nbsp;&nbsp;</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with our </span><a href="https://about.gitlab.com/handbook/product/"><span style="font-weight: 400;">Product</span></a><span style="font-weight: 400;">, </span><a href="https://about.gitlab.com/handbook/engineering/development/"><span style="font-weight: 400;">Development</span></a><span style="font-weight: 400;">, </span><a href="https://about.gitlab.com/handbook/engineering/infrastructure/"><span style="font-weight: 400;">Infrastructure</span></a><span style="font-weight: 400;">, </span><a href="https://about.gitlab.com/handbook/customer-success/"><span style="font-weight: 400;">Customer Success</span></a><span style="font-weight: 400;"> and </span><a href="https://about.gitlab.com/handbook/sales/"><span style="font-weight: 400;">Sales</span></a><span style="font-weight: 400;"> Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and update documentation based on customer interactions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Support team members (through </span><a href="https://gitlab.com/gitlab-com/support/support-pairing/?_gl=1%2a1vj7usl%2a_ga%2aMTYyOTI0OTAxNC4xNjc4NzIwMDg0%2a_ga_ENFH3X7M5Y%2aMTY4NDgzNDU0OC4xMTAuMS4xNjg0ODM2NDM3LjAuMC4w"><span style="font-weight: 400;">Pairing Sessions</span></a><span style="font-weight: 400;">) and other GitLab team members (for example: as a </span><a href="https://about.gitlab.com/handbook/support/#support-stable-counterpart"><span style="font-weight: 400;">Support Stable Counterpart</span></a><span style="font-weight: 400;">)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.</span></li> </ul> <p>&nbsp;</p> <p><strong>What you’ll bring&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Git and CI/CD</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in writing support content&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to communicate complex technical topics to customers and coworkers of varying technical skill level</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand a range of different GitLab implementations, and how service interruptions impact the customer.</span></li> </ul> <p>&nbsp;</p> <p><strong>About the team</strong></p> <p><span style="font-weight: 400;">The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers </span><a href="https://about.gitlab.com/handbook/support/workflows/how-to-get-help.html"><span style="font-weight: 400;">solve complex problems together</span></a><span style="font-weight: 400;"> and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.&nbsp;</span></p> <p><span style="font-weight: 400;">Thanks to our </span><a href="https://about.gitlab.com/company/culture/all-remote/values/#transparency"><span style="font-weight: 400;">Transparency</span></a><span style="font-weight: 400;"> value, you can see what we are working on in our </span><a href="https://about.gitlab.com/handbook/support/"><span style="font-weight: 400;">Support Team</span></a><span style="font-weight: 400;"> page. Additionally, you can see our company </span><a href="https://about.gitlab.com/direction/"><span style="font-weight: 400;">roadmap</span></a><span style="font-weight: 400;"> and </span><a href="https://www.youtube.com/@Gitlab"><span style="font-weight: 400;">listen</span></a><span style="font-weight: 400;"> to some of our meetings.&nbsp;</span></p> <p>&nbsp;</p> <h4><strong>How GitLab will support you</strong></h4> <ul> <li style="font-weight: 400;"><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/"><span style="font-weight: 400;">Benefits to support your health, finances, and well-being</span></a></li> <li style="font-weight: 400;"><a href="https://about.gitlab.com/company/culture/all-remote/guide/"><span style="font-weight: 400;">All remote</span></a><span style="font-weight: 400;">, </span><a href="https://about.gitlab.com/company/culture/all-remote/asynchronous/"><span style="font-weight: 400;">asynchronous</span></a><span style="font-weight: 400;"> work environment</span></li> <li style="font-weight: 400;"><a hre

Support Engineer (AMER)

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h3><strong>An overview of this role</strong></h3> <p>Our primary buyers, such as CTOs and CIOs, do not discover enterprise Intelligent Orchestration platforms through simple searches. Instead, they are influenced by repeated exposure, peer recommendations, and the ongoing technical conversations within their own teams. When our sales team engages a target account that has already encountered our messaging across LinkedIn or programmatic channels, the outcome is significantly more productive. Every touchpoint is strategically crafted to enhance the effectiveness of Sales outreach.</p> <p>We are expanding our ABM program as a vital driver for our next phase of growth. This is a strategic leadership position where you will join a senior team to own significant initiatives: managing a segment of the target account list, launching specialized campaigns, and refining the supporting measurement framework. While collaborating with Marketing and Sales stakeholders, you will have the autonomy to run your own initiatives and critically evaluate the effectiveness of our current tooling and processes.</p> <p><strong>What you'll do in this role&nbsp;</strong></p> <ul> <li>Direct the strategy and end-to-end execution of our 1:Few tier, building campaigns for specific verticals like financial services or public sector with highly calibrated messaging.</li> <li>Oversee the assessment of our marketing technology stack, making build-vs-buy decisions based on performance and cost-efficiency rather than traditional platform reliance.</li> <li>Drive the transition from firmographic targeting to a "jobs to be done" approach, tailoring account segmentation and content to the specific problems a target account is solving.</li> <li>Partner with Sales leadership in monthly alignment meetings and quarterly reviews to ensure consistent signal-sharing and program synchronization.</li> <li>Identify and operationalize engagement signals, such as intent thresholds and webinar activity, to trigger effective SDR outreach and personalized messaging.</li> <li>Define and manage a robust measurement framework that connects ABM activities directly to pipeline generation and revenue outcomes.</li> <li>Collaborate across Content, Design, and Sales teams to ensure regional effectiveness while maintaining independent ownership of your strategic programs.</li> </ul> <p><strong>We're looking for&nbsp;</strong></p> <ul> <li>Extensive B2B marketing experience selling to technical enterprise personas in a high-growth SaaS environment.</li> <li>Proven ability to run multi-tiered ABM programs at scale, encompassing both vertical-based campaigns and programmatic motions.</li> <li>Demonstrated track record of Sales alignment through shared accountability for pipeline results and account-level coordination.</li> <li>Ability to critically evaluate and implement marketing technology, with a preference for cost-effective and AI-native alternatives to legacy suites.</li> <li>Experience developing account segmentation and messaging based on solution-oriented or "jobs to be done" frameworks.</li> <li>Strong quantitative skills and a deep understanding of pipeline management and attribution metrics.</li> <li>A proactive builder's mindset with the initiative to design and own strategic programs from the ground up.</li> </ul> <h3><strong>About the Team</strong></h3> <p>You'll join our account-based marketing (ABM) team within Growth Marketing, the group responsible for building targeted programs for the accounts that matter most to our growth. Day to day, that means defining which accounts to prioritize, calibrating messaging and content for specific account segments, and measuring success by pipeline and revenue outcomes rather than surface-level engagement. You'll partner closely with teams across the business to bring account-focused programs to life.</p> <p>This is a staff-level individual contributor role reporting to our Senior Director of Digital Marketing, with real autonomy to run your own initiatives and shape how the team's programs are built and measured.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$139,200</span><span class="divider">&mdash;</span><span>$235,200 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical di

Staff Account Based Marketing Manager

<p>As long as there have been buildings, there has been scaffolding. In the caves of Lascaux, sockets in the cave wall were used to build scaffolds, allowing its Paleolithic inhabitants to craft their majestic cave-paintings, which survive to the modern day. From that time onward, every edifice has had its scaffold— from the bamboo poles that held the craftsmen of the Great Wall of China, to the steel trusses that held aloft the ironworkers who raised the Empire State Building.</p> <p>Mercury is growing rapidly. As our product expands, we’re evolving the frontend foundations that support it. We have strong scaffolding in place today, but the expansion, renovation, and exploration that come next will require us to strengthen and refine it. We’re looking for an engineer to help build the battens and transoms that lift frontend work at Mercury. To put it differently, our job is to make our engineers as excited about the frontend as our customers are about our product.</p> <p><strong>As part of this role, you will:</strong></p> <ul> <li>Strengthen the frontend foundations every Mercury engineer builds on. Evolve our React, TypeScript, and Vite infrastructure to support teams in shipping ambitious product work with speed and confidence.</li> <li>Help engineers move efficiently with automation. Use static analysis, local tools, and LLM coding tools to help engineers quickly resolve the schlep so they can focus on what matters.</li> <li>Optimize our testing platform for fast feedback loops and high confidence. From unit tests to visual snapshots, you’ll provide the QA tools product teams need to move both quickly <em>and</em> safely.</li> <li>Make our CI/CD pipelines stable, ergonomic, and fast. Mercury ships fast— dozens of deploys to prod per day, and hundreds more commits on PR branches. You’ll keep the pipeline humming so Mercury’s engineers stay in flow and customers see fixes faster.</li> <li>Make our systems and organization observable. Drive decisions by unifying technical metrics from our tools with sentiment metrics from developer surveys. When that data doesn’t exist yet, you’ll build the observability that lets the team move with confidence.</li> <li>Foster enthusiasm about frontend work at Mercury by making the good path the easy path, and by representing our work in larger venues.</li> </ul> <p><strong>The ideal candidate:</strong></p> <ul> <li>Has 6-8+ years of software development experience, with a strong focus on the frontend and deep experience with React and Typescript.</li> <li>Has experience leading complex engineering projects, such as projects that cut across multiple teams and functions, have multi-stage rollouts, or require research and consensus-building before action.</li> <li>Is a confident communicator, adept at communicating across organization boundaries, and driving discussions to productive ends.</li> <li>Has maintained internal libraries or platform tooling that other engineers depend on.</li> <li>Prioritizes being helpful, taking initiative to make other developers' lives easier.</li> <li>Has a thorough understanding of modern frontend developer tooling and workflows, including build systems, CI/CD, web hosting, and testing.</li> <li>Dives into the gnarly side of the web platform— when it matters, happy to dig into Vite internals, upstream a fix, or bring a broken deploy pipeline back to life.</li> <li>Balances practicality with ideals, pushing the team to reach an ambitious North Star while charting a course there that matches our reality.</li> </ul> <p>If this role interests you, we invite you to explore our public demo at <a href="https://personal-demo.mercury.com/">personal-demo.mercury.com</a>.&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $200,700 - 250,900</li> <li>Canadian employees (any location): CAD $189,700 - 237,100</li> </ul> <p><em>*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-ME1</p>

Senior Software Engineer - Frontend Developer Experience

<p>The Memphis Group burst onto the scene in the early 1980s with a belief that design could be more than purely functional — it could be bold, expressive, and deeply human. They expanded what design could be, embracing color, emotion, and personality at a time when clarity and restraint dominated. That same spirit of possibility, of questioning defaults and reimagining what tools can feel like, still resonates today.</p> <p>At Mercury, we're building *banking for builders. Entrepreneurs who are on the go and need to manage their business from anywhere. We're rethinking what financial tools can feel like when they're designed with real people in mind: fast, expressive, and thoughtfully crafted from the ground up.</p> <p>We're looking for a Senior Product Designer to help define what modern banking* should feel like for founders on the go. Mercury's mobile apps are fully native — iOS and Android — built by a senior, long-tenured engineering team that's capable of executing almost anything you can design. The opportunity here isn't to port the web experience to mobile. It's to define what Mercury on mobile should actually <em>be</em>.</p> <p><em>*</em><em>Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p><strong>What you’ll do</strong></p> <ul> <li>Own the holistic vision and craft of Mercury's native iOS and Android experience</li> <li>Push the fidelity of what's possible in a native-first environment — interaction design, motion, visual language</li> <li>Shape a clear mobile POV and advocate for it across a decentralized, cross-functional design model</li> <li>Partner closely with a highly senior engineering team to elevate quality and raise the bar</li> <li>Lead major initiatives from concept through launch, and see your work used by real businesses immediately</li> <li>Raise the quality bar for interaction, visual design, and product thinking across the team</li> <li>Contribute to our design systems and help evolve patterns across platforms</li> </ul> <p><strong>What we’re looking for</strong></p> <ul> <li>6-8+ years designing high-quality product experiences, with meaningful time spent on native mobile (iOS and/or Android)</li> <li>Experience designing complex systems, not just individual screens</li> <li>A sharp, distinct visual sensibility — you have a point of view, and it shows in your work</li> <li>Comfort operating in ambiguity and low-oversight environments; you move things forward without being pushed</li> <li>Strong communicator who can build trust with cross-functional partners and advocate for design direction</li> <li>Someone who geeks out on what's uniquely possible in a native environment — you would rather start over than build on a React Native foundation</li> </ul> <p>The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees (any location): $189,000–236,200 USD</li> <li>Canadian employees (any location):&nbsp; $178,600–223,200 CAD&nbsp;</li> </ul> <p>&nbsp;</p> <p>#LI-SS1</p>

Senior Product Designer – Core Mobile Experiences

<div class="gmail_default" style="font-size: small;"> <div> <p><strong>Why Mozilla?</strong></p> <p><span style="font-weight: 400;">Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp;</span></p> <p><span style="font-weight: 400;">The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute </span><strong>open-source</strong><span style="font-weight: 400;"> software that enables people to enjoy the internet on their terms.&nbsp;</span></p> <p><strong>About this team and role:</strong></p> <p><span style="font-weight: 400;">At Mozilla, accessibility (or a11y for short) is an integral part of our mission to ensure the internet is "open and accessible to all," helping to empower people, regardless of their abilities, to contribute to the common good.</span></p> <p><span style="font-weight: 400;">To that end, the Accessibility Team maintains the Firefox accessibility engine used by assistive technology software, as well as other accessibility specific features such as high contrast mode support. In addition, the team seeks to guide and educate design and product teams in crafting accessible Mozilla products or features. This supports Mozilla's ambition of creating a joyful internet for all.</span></p> <p><span style="font-weight: 400;">The Mozilla Corporation is looking for a skilled developer to work with our passionate Accessibility Team to make the web fully accessible! This is a small, hard-working team that affects the lives of users every day. Using your C++ and systems programming expertise, you will contribute to the core Gecko web rendering engine across various operating systems, shaping Mozilla’s efforts to take Firefox accessibility to the next level.</span></p> <p><span style="font-weight: 400;">Opportunities to collaborate with other browser teams abound, and working in the open is the norm. You’ll be responsible for writing code, tests, specifications, building prototypes, solving problems, and analyzing data. You'll get feedback from real users and synthesize it into bug reports, feature designs, and strategic direction to make the web platform even better over time.</span></p> <strong>What You’ll Do:</strong></div> <div> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve the architecture, stability, correctness and performance of the core Gecko accessibility engine.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Debug and fix problems in our multi-process, multi-threaded codebase.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Debug OS specific issues.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build excellent working relationships with engineers and organizational leaders on other teams.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with design and front-end teams to identify, assess, and remediate accessibility issues.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Influence web standards that provide or improve access to new web technology.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work in the open as part of the Mozilla open source project and engage with Mozilla’s global community.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work on infrastructure to expose the web platform to accessibility technology.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Meet standards for gecko's memory usage and performance.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implement new web features to enable new kinds of applications and content types.</span></li> </ul> <p><strong>What you'll bring:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A degree or equivalent in Computer Science or a related field.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated proficiency with C++.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of web accessibility and ARIA.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of Javascript, the web, and web applications.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working on cross-platform native applications.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creative problem-solving and debugging skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience writing and debugging multi-process, multi-threaded code.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to learn a large and complex multi-language code base.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal English communication skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to effectively participate as part of a geographically-distributed open development team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A passion to empower and improve the web for people with a diverse range of abilities.</span></li> </ul> <p><strong>What you’ll get:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Rich medical, dental, and vision coverage</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Country specific holidays plus a day off for your birthday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One-time home office stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Annual professional development budget</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly well-being stipend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Considerable paid parental leave</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employee referral bonus program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Other benefits (life/AD&amp;D, disability, EAP, etc. - varies by country)</span></li> </ul> <p><strong>About Mozilla&nbsp;</strong></p> <p>Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.</p> <p><strong>Commitment to diversity, equity, inclusion, and belonging</strong></p> <p>Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.&nbsp; We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation<span style="color: #003366;">s, </span>gender identities, and expressions.</p> <p>We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation.</p> <p>We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.&nbsp; Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.</p> <p>Group: D</p> <p>#LI-REMOTE</p> <p>Req ID: R3181</p> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Hiring Ranges:</strong></p></div><div class="title">Canada Tier 1 Locations</div><div class="pay-range"><span>$104,000</span><span class="divider">&mdash;</span><span>$139,000 CAD</span></div></d

Senior Software Engineer, Accessibility

<div class="gmail_default" style="font-size: small;"> <div> <p><strong>Why Mozilla?</strong></p> <p><span style="font-weight: 400;">Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.&nbsp;</span></p> <p><span style="font-weight: 400;">The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute </span><strong>open-source</strong><span style="font-weight: 400;"> software that enables people to enjoy the internet on their terms.&nbsp;</span></p> <strong>About this team and role:</strong> <p><span style="font-weight: 400;">As a Senior Software Engineer on the Ecosystem Services Team, you’ll build and own back-end systems and the integrations that keep our services running, help maintain and evolve the cloud infrastructure the application runs on, and play an active role in keeping the service reliable and healthy in production. You'll do this while collaborating closely with frontend engineers, product managers, CloudEng, and UX and design partners to deliver reliable features.</span></p> <p><span style="font-weight: 400;">We are looking for engineers who treat the systems they build as their own: people who are comfortable owning a service end to end, from writing the code to verifying it works as intended in production and monitoring its health.&nbsp;</span></p> <p><span style="font-weight: 400;">We are hiring for multiple Ecosystem Services Team back-end teams - each solving their own unique challenges to make the web better for everyone. More details about all hiring teams will be shared in the interviews.&nbsp;</span></p> <strong>About Ecosystem Services</strong> <p><span style="font-weight: 400;">Ecosystem Services builds and operates the back-end platforms that power Mozilla products and services, with a focus on privacy, security, and delivering critical functionality to Firefox and millions of users worldwide.</span></p> <p><span style="font-weight: 400;">Our portfolio spans a diverse set of platforms and services. Representative examples include Privacy Services, which provides the APIs and infrastructure behind Mozilla VPN, Relay (email and phone aliasing), and Monitor (data breach detection and remediation); AutoPush, Mozilla's Web Push platform for securely delivering notifications and real-time updates to Firefox clients; and Remote Settings, Mozilla's platform for delivering configuration updates to Firefox outside the regular release cycle. Together with many other backend platforms across the organization, these services help deliver secure, reliable experiences to Mozilla users every day.</span></p> <p><span style="font-weight: 400;">Our teams own services end-to-end from designing and building distributed systems, to operating them in production, improving reliability, and evolving the cloud infrastructure they run on. We work closely with product, frontend engineering, Cloud Engineering, UX, and design partners to build resilient systems that make the web better for everyone.</span></p> <p><span style="font-weight: 400;">We're hiring backend engineers across multiple Ecosystem Services teams, each tackling different technical challenges while sharing a culture of ownership, collaboration, and operational excellence. More details about the specific teams and domains will be shared during the interview process.</span></p> <p><strong>What you’ll do:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead backend development, building and maintaining server-side logic</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take real ownership of the services you work on: deploy them, operate them, and keep them healthy in production rather than handing them off</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with our CloudEng Team to maintain and improve production environments, including monitoring and alerting with tools such as OpenTelemetry, Sentry, Prometheus, and Grafana</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in an on-call / off-hours support rotation, triaging and resolving production issues, partnering with CloudEng and support teams to investigate incidents, address bug reports, and keep the application running reliably</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Periodically rotate into a support role, handling releases, dependency updates, and incoming work requests from customer support and other stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Thoughtfully apply AI-assisted development tools to move faster and raise quality, while maintaining good judgment about where they fit and where they don't</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with and support stakeholders (e.g. front-end, platform), ensuring backend systems, APIs, and data contracts meet their needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with frontend and cross-functional teams to align on project goals, contribute to API design, and ensure backend systems, APIs, and data contracts meet their needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in code reviews to maintain high standards of code quality and system reliability</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in security and privacy reviews, ensuring all data protection measures meet compliance standards</span></li> </ul> <p><strong>What you’ll bring:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of experience in software development with a strong focus on backend technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong professional experience with Python , TypeScript/Node.js, or Rust building back-end services and confidence leading back-end engineering projects.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency with PostgreSQL and SQL query optimization, including relational schema design and migrations with a query builder such as Knex</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hands-on DevOps experience on Google Cloud Platform (GCP), with Docker-based build and deploy pipelines. You are comfortable deploying, operating, and troubleshooting services in the cloud rather than handing that responsibility to someone else</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hands-on experience with observability and monitoring tooling such as Sentry and Grafana</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A pragmatic commitment to shipping quality work. You care about the quality and reliability of what you ship, you make sensible trade-offs under real constraints, and you consistently move work to and into production.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong engineering judgment. You can navigate ambiguity, weigh trade-offs, and make sound decisions with incomplete information, and you know when to ask for input</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A genuine ownership mindset. You are excited to own a service end to end and have a track record of operating what you build in production, including experience with on-call or off-hours production support</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience mentoring junior engineers and driving technical excellence in code quality, testing, and process improvements</span></li> </ul> <p><strong>Bonus Points for experience with:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Performance / load testing&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with IaC tools such as Terraform and Kubernetes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Open-source contributions or personal engineering projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Django</span><strong> </strong><span style="font-weight: 400;">experience</span></li> </ul> <p><strong>What you’ll get:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Rich medical, dental, and vision coverage</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Country specific holidays plus a day off for your birthday</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">One-time home office stipend</span></li> <li style="font-weight: 400;"><span style="font-wei

Senior Software Engineer

<div class="content-intro"><p>Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at <a href="http://amplitude.com">amplitude.com</a>.</p> <p>As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.</p> <p><strong>Amplitude’s Commitment to Diversity Equity &amp; Inclusion (DEI): </strong>Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.</p></div><h4><strong>About The Role &amp; Team</strong></h4> <p>Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.</p> <p>As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.</p> <p>The <strong>Customer Success</strong> team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.</p> <p>The <strong>Senior Technical Success Manager </strong>owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.</p> <p><strong>As a Senior Technical Success Manager, Strategic, you will:</strong></p> <ul> <li>Own customer deployment, adoption, and outcomes for a portfolio of 10 accounts, from presales through renewal</li> <li>Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting</li> <li>Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes</li> <li>Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement</li> <li>Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth</li> <li>Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal</li> <li>Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story</li> <li>Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book</li> <li>Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers</li> <li>Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale<br><br></li> </ul> <p><strong>Critical Skills Profile</strong></p> <ul> <li><strong>Business Acumen: </strong>Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.</li> <li><strong>Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.</strong></li> </ul> <ul> <li><strong>Delivery Excellence:</strong> Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.</li> <li><strong>Ownership of Outcomes Across Portfolio: </strong>Responsible for retention across your territory.&nbsp; Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.&nbsp; Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.&nbsp;&nbsp;&nbsp;</li> <li><strong>Prescriptive Customer Guidance: </strong>Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.&nbsp; Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.</li> <li><strong>Diagnostic Thinking:</strong> Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.</li> <li><strong>Curiosity and Self-Sufficiency:</strong> Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.</li> <li><strong>AI Innovation:</strong> Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.</li> </ul> <p><strong>At a minimum, you need to have:</strong></p> <ul> <li>7+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS</li> <li>3+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.</li> <li>2+ years managing a portfolio of 8-10 Strategic accounts</li> <li>Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart</li> </ul> <ul> <li>Experience training or enabling non-technical teams to become data-sufficient.</li> <li>Excellent communication skills to influence everyone from a data engineer to a C-level executive.</li> <li>Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms</li> <li>Background in consulting, solutions delivery, or implementation</li> <li>Experience using Amplitude as a practitioner</li> </ul> <h2>Who We Are</h2> <p><strong>The Company: </strong>Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.&nbsp;</p> <p><strong>The Product: </strong>Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.</p> <p><strong>Some of our benefit programs include:</strong></p> <ul> <li>Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans</li> <li>Flexible time off, ​p​aid holidays, and more</li> <li>Fidelity 401/K&nbsp;</li> <li>Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more</li> <li>Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support&nbsp;</li> <li>Mental health and wellness benefits including no cost employee access to Modern Health coaching &amp; therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)</li> <li>Employee Stock Purchase Program​ (ESPP)​</li> </ul> <p><strong>Other fun facts about Amplitude:&nbsp;</strong></p> <ul> <li>We were recognized in the <a href="https://www.newsweek.com/rankings/newsweek-excellence-index-2024">Newsweek Excellence Index 2024</a>.</li> <li>Our customers love us! They've said we're the <a href="https://www.g2.com/categories/product-analytics/enterprise">#1 product analytics solution</a

Senior Technical Success Manager III - Strategic

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, FulfillmentPro, CarrotAds, and adjacent software products. We're seeking a Senior Director, Enterprise Delivery and Growth to serve as the leader for this software portfolio — accountable for the full retailer experience from first implementation through ongoing growth and renewal.</p> <p>In this highly visible, impact-driven role, you will lead three Director-led organizations — <strong>Retailer Delivery</strong> (implementations), <strong>Enterprise Architecture &amp; Engineering</strong> (solutions architecture, technical account management, and forward-deployed engineering), and <strong>Retailer Success</strong> (post-live growth and expansion) — and own the outcomes that matter: time-to-live, implementation quality and CSAT, adoption velocity, net revenue retention (NRR), and expansion GTV. You'll partner closely with Business Development, Product, Engineering, Data Science, and support teams to align roadmaps, operating models, and tooling that reduce complexity and scale outcomes without linear headcount growth.</p> <p>This is a roll-up-your-sleeves leadership opportunity for someone who thrives in a fast-paced, BD-led commercial environment, brings executive presence with enterprise retailers, and can set high standards while empowering senior leaders. The role is remote across the United States and Canada, with a preference for proximity to Toronto for key cross-functional collaboration.</p> <p><strong>About the Job</strong></p> <ul> <li>Act as the leader for StorefrontPro, Enterprise API (Fulfillment and Ads), and FoodStorm, owning the software portfolio's business outcomes end to end — including NRR, expansion GTV, gross revenue retention, time-to-live, implementation quality, and post-live adoption velocity.</li> <li>Lead and set the strategic agenda for three Director-led teams — Retailer Delivery, Enterprise Architecture &amp; Engineering, and Retailer Success — evolving post-sale engagement from feature enablement toward consultative business advisory that drives retailer ecommerce P&amp;L results.</li> <li>Build a senior consultative CS capability by hiring and sponsoring Principal Growth Strategists who engage retailer executives on strategy, merchandising, and operations — not just platform configuration — and who can influence roadmap adoption.</li> <li>Define and operationalize the joint BD-CS operating model for enterprise accounts, setting soft standards and shared expectations that preserve BD's commercial leadership while ensuring consistent, high-quality execution and escalations.</li> <li>Set the strategic standard for enterprise implementations and own time-to-live as a business lever; champion tooling, automation, and platform investments with Product and Engineering that improve launch speed, activation, and quality at scale.</li> <li>Design the implementation-to-success motion as an intentionally managed lifecycle (not a document handoff), ensuring launches transition seamlessly into early-lifecycle growth with clear ownership and accountability.</li> <li>Lead the Enterprise Architecture &amp; Engineering organization — encompassing solutions architecture, technical account management (TAM), and forward-deployed engineering — to drive technical delivery excellence, ecosystem and API adoption, integration quality, and platform reliability across the retailer portfolio.</li> <li>Represent the portfolio narrative to executive leadership — integrating delivery performance, post-live growth, pipeline risk, and outlook — while maintaining executive presence with retailer counterparts during high-stakes moments.</li> </ul> <p><strong>About You</strong></p> <p>Minimum Qualifications</p> <ul> <li>12+ years of enterprise software leadership spanning post-sale functions at a B2B SaaS or enterprise technology company.</li> <li>Direct, accountable leadership of a professional services, implementation, or delivery organization, with demonstrated understanding of org design, quality drivers, and scale failure modes.</li> <li>Direct, accountable leadership of a customer success or account management organization responsible for post-live growth, NRR, and expansion.</li> <li>Ownership of a combined post-sale P&amp;L with $200M+ ARR, accountable across the full customer lifecycle (implementation through renewal/expansion).</li> <li>5+ years managing Director-level leaders across distinct functional disciplines, with a track record of setting standards and holding senior leaders accountable without micromanagement.</li> <li>Proven success operating in a BD/Sales-led commercial environment and establishing shared norms across BD, Delivery, and CS without imposing rigid process.</li> <li>Experience leading or directly managing a solutions architecture, technical account management, or professional services engineering function, with an understanding of how technical delivery teams complement commercial account teams on shared enterprise accounts.</li> <li>Demonstrated ability to integrate technical and commercial organizations under a unified operating model — including solutions architecture, technical account management, and engineering functions alongside commercial success teams — while preserving functional depth and career paths within each discipline.</li> <li>Deep familiarity with enterprise retail, grocery, or adjacent complex B2B domains, including how large retailers evaluate, implement, and scale technology solutions.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Track record of improving time-to-live and implementation quality at scale, with measurable gains in launch speed, activation rates, or delivery consistency.</li> <li>Experience transforming CS from reactive enablement to proactive business advisory, including talent strategy, operating model, and tooling changes.</li> <li>Hands-on design of implementation-to-success motions where delivery and success run in parallel on the same accounts.</li> <li>Experience running commercial success and technical account management as distinct disciplines within the same organization, with clear role boundaries, shared account ownership models, and escalation protocols.</li> <li>Track record of building or scaling a TAM or technical success function — including defining the role boundary between TAM, solutions architecture, and support — with clear career ladders that attract and retain technical talent.</li> <li>Background operating across multiple software business lines with distinct GTM and delivery motions and establishing cross-portfolio coordination standards.</li> <li>Familiarity with tiered CS models (high-touch for strategic accounts and scaled/digital for the long tail) and when to apply each.</li> <li>Experience applying AI to augment CS, TAM, and delivery workflows to scale coverage and quality without linear headcount growth.</li> <li>Background in or strong exposure to grocery, retail technology, ecommerce platforms, or supply chain software.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$264,000</span><span class="divider">&mdash;</span><span>$278,500 CAD</span></div></div></div>

Senior Director, Enterprise Delivery and Growth

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h1>Overview</h1> <p>Instacart's Enterprise Solutions team is building a first-of-its-kind business: embedding directly with enterprise retail and CPG partners to design, sell, and deliver AI-powered solutions at scale. We are a small, senior, field-first pod — part startup, part consultancy — defining the playbook as we go.</p> <p>&nbsp;</p> <p>As a Forward Deployed Engineer, you are Instacart's hands-on technical presence inside enterprise customer environments. You will sit inside retailers' and partners' ecosystems, understand their infrastructure, and build agentic AI solutions on top of it. As part of your mission, you will brainstorm with partner technical leaders and collaborate on solution designs that deliver value while remaining compatible with existing environments and infrastructure. You will also collaborate closely with Instacart R&amp;D's team, informing platform evolution and serving as the bridge between what gets built internally and what actually works in the real world.</p> <h1>About the Job</h1> <ul> <li>Embed with enterprise retail customers and partners to understand their technical environments, data systems, and business workflows.</li> <li>Design, build, and deploy AI and agentic solutions tailored to each customer's specific infrastructure and needs, across Instacart's full platform suite.</li> <li>Extend, adapt, and integrate Instacart's core AI capabilities to fit customer ecosystems,&nbsp; even when those systems are undocumented or non-standard.</li> <li>Maintain a close working relationship with R&amp;D: participate in product reviews, flag platform gaps encountered in the field, and propose concrete changes that would make the platform work better for enterprise customers.</li> <li>Collaborate closely with the AI Solutions Architect to translate domain requirements and architecture into working software.</li> <li>Serve as the primary technical point of contact for customers during implementation engagements.</li> </ul> <p>We are looking for builders who thrive in the room with customers, treat ambiguity as a puzzle, and can switch between writing code and facilitating a stakeholder conversation in the same afternoon.</p> <h1>About You</h1> <h2>Minimum Qualifications</h2> <ul> <li>5+ years of software engineering experience with a demonstrated ability to write and ship production-quality code.</li> <li>Hands-on experience building with LLM APIs, function calling, tool use, agent frameworks, or RAG pipelines—you have shipped something agentic that real users depended on.</li> <li>Proficiency in Python or another scripting/backend language commonly used in data-intensive environments.</li> <li>Proven ability to integrate with messy, heterogeneous enterprise data environments — undocumented APIs, schema mismatches, auth complexity, and legacy systems that do not behave the way the docs claim.</li> <li>Direct experience with external enterprise customers or technical stakeholders in a consulting or customer-facing capacity — earning trust in the room matters as much as writing code.</li> <li>Strong working knowledge of retail and e-commerce system fundamentals.</li> <li>Strong communication skills — able to translate field learnings and technical findings into actionable input for R&amp;D and product teams.</li> <li>Comfort operating in ambiguous, fast-moving environments where the process is not fully defined.</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Prior work in a forward deployed, embedded engineering, or professional services capacity.</li> <li>Background at a startup or early-stage company where you wore multiple hats.</li> <li>Experience in enterprise software implementation, systems integration, or solutions engineering.</li> <li>Exposure to retail tech, e-commerce, or supply chain systems.</li> </ul> <p class="p1">#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$185,000</span><span class="divider">&mdash;</span><span>$195,000 CAD</span></div></div></div>

Forward Deployed Engineer

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Senior Engineering Manager, Voice Media.&nbsp;</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Lead a team of senior engineers developing Twilio's next-generation media processing stack&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Drive technical architecture decisions for low-latency, high-throughput media systems&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Collaborate with product, platform teams, and other engineering teams to define technical roadmaps</li> <li>Establish engineering excellence through code quality standards, testing practices, and operational reliability</li> <li>Mentor engineers and provide technical guidance on complex media processing challenges&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Balance technical debt reduction with feature development while maintaining service reliability&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Build and evolve systems handling real-time media processing at scale&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Own service performance metrics, reliability targets, and continuous improvement initiatives&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Partner with engineering leaders to align media platform capabilities with broader Voice strategy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Make key technology stack decisions that impact Twilio's media processing capabilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>Required:</strong></p> <ul> <li>5+ years of engineering management experience leading teams building distributed systems&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Understanding of Voice/VoIP infrastructure and media handling challenges &nbsp;&nbsp;</li> <li>Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs&nbsp;</li> <li>Deep understanding of systems design, microservice architecture, and cloud infrastructure&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Experience managing complex technical tradeoffs between reliability, scalability, and feature development&nbsp;</li> <li>Track record of successfully delivering critical infrastructure projects with significant technical complexity</li> <li>Experience in improving developer velocity using AI tools</li> <li>Strong knowledge of performance optimization, reliability engineering, and operational excellence</li> <li>Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences</li> <li>Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields&nbsp;&nbsp;&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience with SIP, RTP/RTCP or other communications protocols&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Familiarity with media codecs, transcoding, packet loss concealment, and audio processing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Background in building low-latency, globally distributed systems&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer</li> <li>Experience in building Voice AI products&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Knowledge of cloud infrastructure on AWS or similar platforms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&

Senior Engineering Manager V&V Media

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Senior Engineering Manager, Voice Media.&nbsp;</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Lead a team of senior engineers developing Twilio's next-generation media processing stack&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Drive technical architecture decisions for low-latency, high-throughput media systems&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Collaborate with product, platform teams, and other engineering teams to define technical roadmaps</li> <li>Establish engineering excellence through code quality standards, testing practices, and operational reliability</li> <li>Mentor engineers and provide technical guidance on complex media processing challenges&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Balance technical debt reduction with feature development while maintaining service reliability&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Build and evolve systems handling real-time media processing at scale&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Own service performance metrics, reliability targets, and continuous improvement initiatives&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Partner with engineering leaders to align media platform capabilities with broader Voice strategy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Make key technology stack decisions that impact Twilio's media processing capabilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>Required:</strong></p> <ul> <li>5+ years of engineering management experience leading teams building distributed systems&nbsp;&nbsp;&nbsp;</li> <li>Understanding of Voice/VoIP infrastructure and media handling challenges &nbsp; &nbsp;</li> <li>Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs&nbsp;</li> <li>Deep understanding of systems design, microservice architecture, and cloud infrastructure&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Experience managing complex technical tradeoffs between reliability, scalability, and feature development&nbsp;</li> <li>Track record of successfully delivering critical infrastructure projects with significant technical complexity</li> <li>Experience in improving developer velocity using AI tools</li> <li>Strong knowledge of performance optimization, reliability engineering, and operational excellence</li> <li>Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences</li> <li>Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields&nbsp;&nbsp;&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Experience with SIP, RTP/RTCP or other communications protocols&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Familiarity with media codecs, transcoding, packet loss concealment, and audio processing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Background in building low-latency, globally distributed systems&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer</li> <li>Experience in building Voice AI products&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li> <li>Knowledge of cloud infrastructure on AWS or similar platforms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p>As a Senior Software Engineer, Core Reliability on the Infra Reliability team within<a href="https://www.coinbase.com/careers/product-groups"> <strong>Platform</strong></a>, you'll help Coinbase scale 50x by improving reliability, security, and deployment safety across our production environment. This team owns the systems that secure service configurations and secrets, reduce customer-facing incidents, and strengthen deployment infrastructure supporting thousands of services and hundreds of daily releases. You'll lead high-impact reliability projects that make our entire service environment more resilient and safer for customers.</p> <p><strong>What you'll do:</strong></p> <ul> <li>Own the design and delivery of reliability projects and features that improve resiliency across Coinbase's service environment in partnership with other engineering teams.</li> <li>Partner with critical T0/T1 services to understand architecture, improve scalability, and reduce operational toil.</li> <li>Build and enhance systems that securely manage service configurations and secrets at scale.</li> <li>Improve canary-based release systems and expand deployment capabilities to support thousands of services and hundreds of daily deployments with fewer incidents.</li> <li>Drive reliability best practices and strengthen reliability culture across engineering teams at Coinbase.</li> </ul> <p><strong>Required Skills and Experience:</strong></p> <ul> <li>5+ years of software engineering experience designing, building, and maintaining production services in service-oriented architectures, including experience with Ruby, Go, Terraform, and cloud platforms (AWS, GCP or Azure).</li> <li>Demonstrated ability to design and operate reliable, high-throughput, low-latency distributed systems at scale, with a track record of writing well-tested, production-quality code.</li> <li>Proven experience with observability and monitoring tools (e.g., Kibana, Datadog) to debug complex production issues, tune system performance, and reduce incident frequency.</li> <li>Experience writing and verbally communicating architecture decisions to cross-functional engineering stakeholders.</li> <li>Ability to participate in on-call rotations and respond to issues outside normal business hours.</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>$191,100</span><span class="divider">&mdash;</span><span>$191,100 CAD</span></div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;"><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"><strong> </strong>tutorial</a>.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>.<br></em></span></li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Senior Software Engineer, Core Reliability

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p>As a Senior Software Engineer on the Compute Platform team within the&nbsp;<a href="https://www.coinbase.com/careers/product-groups#pg-tabs">Platform</a> group, you'll own the primary compute orchestration infrastructure that every service at Coinbase runs on. Built largely on CNCF technologies including Kubernetes and Istio, this platform underpins the scalability, reliability, and efficiency of our entire product suite. You'll design and ship tooling, automation, and net-new capabilities that make it easy for hundreds of engineers to deploy and operate critical services, while partnering closely with Security, Reliability, and Observability teams to raise the bar across the stack.</p> <p><strong>What you'll do:</strong></p> <ul> <li>Own the design, build, and operation of Kubernetes cluster management tooling and automation that keeps our compute platform reliable and self-healing at scale.</li> <li>Build developer-facing tooling and workflows that improve how engineers across Coinbase interact with Kubernetes, with a heavy emphasis on integrating AI-driven processes and support.</li> <li>Deliver net-new compute capabilities for service owners, such as one-off jobs, cron scheduling, deployment strategies, EFS support, and automated right-sizing.</li> <li>Drive operational excellence by automating toil, reducing on-call burden, and continuously improving platform observability and incident response.</li> <li>Partner with Security, Reliability, and Observability teams to ensure the compute platform meets Coinbase's standards for security, uptime, and performance.</li> </ul> <p><strong>Required Skills and Experience:</strong></p> <ul> <li>5+ years of software engineering experience, including 3+ years building and operating Kubernetes or similar compute orchestration systems (e.g., Mesos, Nomad, ECS).</li> <li>Hands-on experience with AWS and/or GCP infrastructure services (e.g., EC2, EKS, IAM, VPC, networking) in a production environment at scale.</li> <li>Demonstrated ability to design, implement, and operate distributed infrastructure systems, including diagnosing complex failures and driving them to root-cause resolution.</li> <li>Hands-on experience with the CNCF ecosystem (e.g., Helm, Prometheus, ArgoCD, Envoy) and a track record of applying these tools to solve real infrastructure problems.</li> <li>Proven ability to apply AI tooling to infrastructure workflows, improving automation, developer productivity, or operational efficiency.</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul> <div id="fortidlp-input-element-parent"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>$191,100</span><span class="divider">&mdash;</span><span>$191,100 CAD</span></div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;"><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"><strong> </strong>tutorial</a>.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>.<br></em></span></li> </ul> <div id="fortidlp-input-element-parent"></div></div>

Senior Software Engineer, Compute Platform

<h2><strong>Who we are </strong></h2> <h3><strong>About Stripe</strong></h3> <p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p> <h3><strong>About the team</strong></h3> <p>The Link Partnerships team sources, develops, and manages relationships with the payments ecosystem partners that power Link, Stripe's consumer wallet. Our team drives the growth and utility of Link by building partnerships with card networks, card issuers, local payment methods, crypto providers, and emerging commerce platforms. We execute on high-impact, cross-functional initiatives that expand Link's acceptance, improve performance, and enable new payment experiences—including agentic commerce. These partnerships have a significant impact on Stripe and the products used by millions of our users.</p> <h2><strong>What you’ll do</strong></h2> <p>We're looking for a Partner Development Manager who builds and manages Link's payments partnerships with card networks, card issuers, local payment method providers, and crypto and stablecoin providers. You'll own the strategy and execution of partnerships that expand Link's payment capabilities, improve transaction performance, and position Link as the default payments layer for agentic commerce. You'll negotiate commercial agreements, drive technical integrations, and shape Link's payments roadmap in collaboration with these partners. As part of these efforts, you'll collaborate closely with cross-functional stakeholders, including Product, Engineering, Legal, Finance, Risk, and others. You'll also lead relationship management and partner closely with external partners' executive leadership.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Define and execute Link's payments partnership strategy across card networks, card issuers, local payment methods, and crypto and stablecoins</li> <li>Negotiate and manage commercial agreements with payment partners that expand Link's acceptance footprint, improve authorization rates, and unlock new payment capabilities</li> <li>Develop a deep understanding of the card network and issuer landscape—including scheme rules, tokenization frameworks, authentication protocols, and competitive dynamics—to inform partnership strategy</li> <li>Drive partnerships that enable Link to serve as the payments layer for agentic commerce, working with networks and issuers to establish rules, liability frameworks, and technical standards for agent-initiated transactions</li> <li>Gather inputs from and coordinate with internal cross-functional stakeholders (including product, risk, compliance, engineering, and security) to drive creation and execution of partner strategy including our global LPM roadmap</li> <li>Work closely with Product and Engineering to define requirements and shape Link's payments product roadmap based on partner capabilities and market opportunities</li> <li>Identify partner stakeholders who will champion Stripe, educate them about Link's value proposition, and build alignment between Stripe and our partners' executive teams</li> <li>Identify and effectively analyze new partnership opportunities, ultimately making recommendations to relevant decision makers and cross-functional stakeholders</li> <li>Exhibit an operationally focused mindset, with an ability to lead teams through complex relationship management activities by setting a clear vision and running tight processes</li> </ul> <h2><strong>Who you are</strong></h2> <p><span style="font-weight: 400;">We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <p><span style="font-weight: 400;">You're a skilled dealmaker and a strategist by nature. You understand how to work closely with Product and Engineering teams and can formulate partner strategies that drive tangible and measurable results. You're energized by the intersection of payments infrastructure and emerging commerce models, and you see the opportunity to define how payments work in an agentic world.</span></p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>8+ years of experience in partnerships, business development, corporate development, or related field</li> <li>5+ years of experience in or working closely with card networks, card issuers, digital wallets, or payments infrastructure providers</li> <li>3+ years of experience negotiating commercial deals with partners, including scaling such deals across multiple partners</li> <li>Strong communication skills, in both verbal and written form, and ability to influence stakeholders across a wide variety of functions, including at executive levels</li> <li>Technical acumen, especially an ability to understand product strategy and use this understanding to define requirements for scaling products through partnerships</li> <li>Experience developing partnership strategies and identifying, sourcing, and analyzing new partnership opportunities in greenfield segments</li> <li>Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>Familiarity with card scheme rules, tokenization (network tokens, device tokens), authentication frameworks (3DS, SCA), and issuer-side authorization optimization</li> <li>Experience with emerging payment models such as agentic commerce, embedded payments, or programmable payment flows</li> <li>Experience building a new partnership category or vertical from zero—defining the strategy, establishing first partnerships, and scaling the program</li> </ul>

Partnerships Development Manager, Link - Payments Partnerships

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As a Senior Manager of Product Management, you will lead one of GitLab's most strategic product portfolios: Agentic Software Delivery, spanning Continuous Integration, Artifact Management, Continuous Deployment, and Observability. This is a people leadership role. You will guide senior, domain-expert product managers and define how these connected areas evolve as AI agents take on more of the execution work in building, testing, shipping, and monitoring software.</p> <p>Today these are treated as separate stages with a human making the call at each handoff. That model is changing. As agents write more of the code and take on more of the pipeline and deployment work, the real product challenge shifts to how much of that judgment the system can make on its own, safely, and how quickly a production signal turns into a fix without waiting on a human to notice it first. You will own the product vision for that shift and for how customers move from today's manual checkpoints toward more agent-driven ones, at whatever pace fits their risk tolerance.</p> <p>In your first year, you will set direction across this portfolio, strengthen alignment with engineering and go to market partners, and give GitLab customers a clearer path for managing software delivery at scale. This role suits a product leader who can connect technical strategy, commercial outcomes, and team development while influencing across a broad part of GitLab's platform.</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>Lead a team of senior and principal product managers across Continuous Integration, Artifact Management, Continuous Deployment, and Observability, providing strategic direction, coaching, and support.</li> <li>Define the product strategy and long-term vision for GitLab's Agentic Software Delivery portfolio, with a clear point of view on how AI is changing software delivery workflows.</li> <li>Connect portfolio decisions across build, package, deploy, and monitor experiences so the customer journey is coherent across the platform.</li> <li>Collaborate with engineering leadership on platform investments, architectural direction, and trade-offs across the portfolio.</li> <li>Drive pricing, packaging, and go-to-market alignment with product marketing, sales, pricing, customer success, and solutions engineering to support commercial growth across the portfolio.</li> <li>Use customer insight and product data, including usage telemetry, retention signals, and adoption patterns, to guide roadmap prioritization and improve product adoption and retention.</li> <li>Champion migration and adoption paths that help existing customers move from current workflows to more advanced CI/CD and AI-enabled delivery models, increasing adoption across the platform.</li> <li>Model AI-native product management by using AI tools for discovery, synthesis, prototyping, roadmap exploration, and product concept development, while guiding the team to do the same.</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Experience leading product managers in a people leadership role, including setting direction, mentoring senior talent, and maintaining a high bar for product management.</li> <li>Hands-on product management experience in one or more relevant domains such as CI/CD pipelines, artifact or package management, release management, or observability.</li> <li>Ability to own a broad portfolio across multiple product areas and align teams around a shared product vision and execution model.</li> <li>Technical fluency to work credibly with engineers and architects on topics such as pipeline design, artifact workflows, deployment strategies, and observability signals like logs, metrics, and traces.</li> <li>Experience working with technical customers in developer tools, DevOps, or software delivery environments where engineers and engineering leaders are primary users.</li> <li>Comfort with pricing and packaging decisions for technical products, including working across free, commercial, and enterprise offerings.</li> <li>Strong communication and influence skills, with the ability to align executives, cross-functional partners, and customers around a clear strategy.</li> <li>Practical use of AI tools in product management workflows, along with a thoughtful view on how AI and agentic workflows are changing software delivery. We welcome candidates whose experience may come from different but transferable product and leadership paths.</li> </ul> <h2><strong>About the team</strong></h2> <p>We bring together senior product leaders across GitLab’s software delivery platform and work closely with engineering, design, and go-to-market partners to ensure customers experience these capabilities as one connected system. We help customers manage today’s delivery complexity while shaping how AI-powered and AI-native workflows influence the next generation of software delivery. As part of GitLab’s all-remote organization, we collaborate asynchronously across regions with a strong focus on transparency, written communication, and clear decision-making.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need tha

Senior Manager, Product Management: Agentic Software Delivery

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p><strong>An overview of this role</strong></p> <h4>&nbsp;</h4> <p>The Senior Lifecycle Marketing Manager is responsible for strategizing, executing, and optimizing data-driven lifecycle communications for GitLab’s product-led and self-service audiences. This role collaborates with Product Growth, SMB Sales, Marketing Ops, Data, Product Marketing, Campaigns, and regional teams to plan and prioritize programs that engage free, trial, self-managed, and self-service users and guide them toward activation, conversion, and revenue growth. They will focus on leveraging audience data, product signals, cross-team collaboration, and continuous testing to improve lifecycle performance and scale effective programs.</p> <h4>&nbsp;</h4> <p><strong>What You’ll Do</strong></p> <ul> <li>Create, monitor, and improve automated lifecycle journeys and triggers with static and dynamic content to help educate, activate, and convert product-led and self-service users.</li> <li>Lead the creation and implementation of lifecycle campaigns from conception through execution, including planning, copywriting, segmentation, testing, QA, launch, and performance optimization.</li> <li>Develop programs that support free-to-paid, trial-to-paid, self-managed-to-paid, and sales-assisted conversion paths.</li> <li>Lead lifecycle campaigns from planning through launch, including copywriting, segmentation, testing, QA, execution, and performance analysis.</li> <li>Partner with Product Growth, SMB Sales, Marketing Ops, Data, Product Marketing, Campaigns, and regional teams to align on audience strategy, messaging, handoffs, and measurement.</li> <li>Use performance insights to identify gaps, recommend improvements, and continuously optimize lifecycle programs.</li> <li>Act as an email marketing SME, helping the team apply best practices across creative, segmentation, personalization, deliverability, testing, and execution.</li> </ul> <h4>&nbsp;</h4> <p>What You’ll Bring</p> <ul> <li>5+ years of lifecycle, email, CRM, or growth marketing experience, preferably at a B2B SaaS or product-led growth company.</li> <li>Strong experience building and optimizing nurture programs, automated journeys, and trigger-based lifecycle campaigns.</li> <li>Experience supporting onboarding, activation, engagement, conversion, or self-service revenue programs.</li> <li>Expertise in Marketo or Iterable, including audience segmentation, smart lists, email templates, dynamic content, testing, and QA.</li> <li>Strong email marketing expertise, including copywriting, editing, personalization, experimentation, and performance optimization.</li> <li>Experience using campaign, funnel, or product engagement data to identify opportunities and improve results.</li> <li>Strong cross-functional coordination skills, with experience partnering across Growth, Sales, Marketing Ops, Data, Product Marketing, and regional teams.</li> <li>High attention to detail across audience logic, segmentation, QA, personalization, localization, and reporting.</li> <li>Working knowledge of HTML and CSS for email design or troubleshooting.</li> </ul> <p><strong>About the team</strong></p> <p>The Lifecycle Marketing team creates personalized, scalable programs to engage prospects, customers, and users at every stage of their journey. Our goal is to showcase GitLab's value, empower effective product use, and drive meaningful connections through touchpoints like sales meetings, events, and webinars. We own the email channel, one of GitLab's most effective tools for communicating with our diverse audience of developers, IT professionals, and business leaders.</p> <p>We operate at the intersection of data, creativity, and user experience, with team members dedicated to nurturing prospects, converting self-service users, and expanding relationships with existing customers. This is an exciting time to join: we're growing our investment in lifecycle as a revenue driver, and you'll have real input in shaping how we build and scale these programs.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$115,200</span><span class="divider">&mdash;</span><span>$194,400 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history

Senior Lifecycle Marketing Manager

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h4><strong>An overview of this role</strong></h4> <p>As a Senior FP&amp;A Analyst on the Corporate FP&amp;A team, you'll help keep GitLab predictable, well-capitalized, and aligned to its strategy by turning complex financial data into clear, actionable insights for leaders across the company. You'll own critical company-wide planning and forecasting processes, drive revenue and cash flow analysis, support quarterly and annual earnings materials, and maintain the operating and long-term financial models that inform decisions at the executive and Board level. Reporting to the Director of Corporate FP&amp;A, you'll develop financial forecasts and capital structure decisions that accurately reflect business drivers and investor expectations in a fast-moving, all-remote environment, while helping shape how the team uses AI and automation to move faster with better visibility.</p> <p><strong>What You’ll Do</strong>&nbsp;&nbsp;</p> <ul> <li>Lead revenue forecasting and planning work across core revenue components, including annual recurring revenue, churn, and expansion.</li> <li>Develop financial models, reporting, and analysis that support Corporate FP&amp;A deliverables for finance leadership.</li> <li>Drive process improvements across close and planning workflows, with a focus on automation, AI-enabled analysis, and faster access to source data.</li> <li>Partner closely with finance teams such as accounting and compensation to support shared planning and reporting needs.</li> <li>Prepare clear commentary and insights for leadership reviews, including work that informs CFO, board, and audit committee discussions.</li> <li>Evaluate current workflows and identify opportunities to replace manual file management with more scalable, automated approaches.</li> <li>Use sound business judgment to connect revenue model outputs to broader financial and operational context.</li> <li>Communicate progress, risks, assumptions, and open questions clearly in a fast-moving environment with quick turnaround times.</li> </ul> <p><strong>What You’ll Bring&nbsp;</strong></p> <ul> <li>Experience in corporate financial planning and analysis with ownership of revenue forecasting, planning, or related financial modeling.</li> <li>Knowledge of SaaS revenue concepts, with working understanding of annual recurring revenue, churn, expansion, and how these drivers affect company performance.</li> <li>Ability to build and improve models while keeping accuracy, clarity, and business usefulness at the center.</li> <li>Experience using automation in finance workflows, along with curiosity about applying AI tools such as Claude, Gemini, or similar technologies to analysis and process improvement.</li> <li>Judgment to distinguish between basic task automation and more advanced, scalable approaches that improve how work gets done.</li> <li>Communication skills that support direct, transparent updates, thoughtful questions, and effective collaboration across finance partners.</li> <li>Comfort working in a high-stakes, fast-paced environment that requires resilience, adaptability, and strong follow-through.</li> <li>Openness to applying transferable experience from adjacent backgrounds if you bring strong financial acumen, an automation mindset, and the ability to learn quickly.</li> </ul> <p><strong>About the team</strong></p> <p>The Corporate FP&amp;A team supports GitLab's finance leadership through planning, forecasting, and analysis that informs company-level decision-making. This team works closely with partners across finance, including accounting and compensation, and its output helps support leadership reviews for the CFO, board, and audit committee. The work is highly collaborative and runs in an asynchronous, globally distributed environment where clear communication and strong ownership matter. The team is currently focused on improving how finance work is done through better automation, stronger revenue modeling, and practical use of AI tools that can reduce manual effort and improve turnaround time.</p> <h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" target="_blank">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/" target="_blank">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging." target="_blank">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/" target="_blank">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/" target="_blank">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave" target="_blank">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment" target="_blank">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$115,200</span><span class="divider">&mdash;</span><span>$194,400 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-d

Senior FP&A Analyst, Corporate Finance

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As a Senior Backend Engineer on the GitLab Agent Tools team, you'll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation. This encompasses <a href="https://docs.gitlab.com/user/gitlab_duo/model_context_protocol/mcp_server/">GitLab’s MCP server</a> as well as future technologies that are aimed at providing AI agents ways to interact with GitLab. <br><br>In this role you’ll take end-to-end ownership of complex features and help establish architectural patterns for how GitLab exposes its rich functionality to AI agents. You’ll collaborate closely with engineers across the Agent Foundations stage and adjacent teams within AI engineering. This is a high-visibility area of the product at the intersection of GitLab's core platform and its AI strategy.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <h2><strong>What you'll do</strong></h2> <ul> <li>Develop, ship, and maintain features and improvements for Agentic Tools across the GitLab monolith backend in a secure, well-tested, and performant way.</li> <li>Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements.</li> <li>Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients.</li> <li>Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops.</li> <li>Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across the team.</li> <li>Participate in Tier 2<a href="https://handbook.gitlab.com/handbook/engineering/infrastructure-platforms/incident-management/on-call/tier-2/"> on-call rotations</a> to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency</li> <li>Bring a sharp eye to the competitive landscape, helping us understand what it takes to keep GitLab’s MCP server best-in-class in an increasingly agentic world.</li> </ul> <h2><strong>What you'll bring</strong></h2> <ul> <li>Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models.</li> <li>Comfortable working across the stack in a mature codebase. Familiarity with Python backends and/or Vue frontends a plus.</li> <li>Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.</li> <li>Practical experience designing and shipping AI-powered backend features and integrations, including sound judgment about large language model limitations and responsible use in production.</li> <li>Strong SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling.</li> <li>Ability to identify and address performance bottlenecks at the application and, where relevant, infrastructure layers.</li> <li>Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains.</li> </ul> <p>&nbsp;</p> <h2><strong>About the team</strong></h2> <p>Agent Tools is a new functional team within the Agent Execution group. The team itself will initially consist of three engineers across AMER and EMEA timezones. The whole<a href="https://handbook.gitlab.com/handbook/product/categories/#agent-execution-group"> Agent Execution group</a> consists of 8+ engineers. Beyond the Agent Tools team, Agent Execution consists of further teams focussed on agent observability and executing agents on GitLab’s runners. We’re partnering with teams both within the AI space as well as all over GitLab to ensure that the Duo Agent Platform can become the backbone of many AI features at GitLab.&nbsp;</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</p></div>

Senior Backend Engineer (Ruby), AI Engineering: Duo Agent Platform Tools

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices</li> <li>Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate</li> <li>Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices</li> <li>Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.</li> <li>Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.</li> <li>Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.</li> <li>Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.</li> <li>Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.</li> <li>Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.</li> <li>Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.</li> <li>Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.</li> <li>Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.</li> <li>Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.</li> <li>Review and provide input to Professional Services training materials and presentations</li> <li>Develop case studies, presentations, design documentation, and best-practice methodologies</li> <li>Work closely with customer project teams to ensure accurate task-level articulation of work required</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.</li> <li>Comfortable with up to 25% travel at times.</li> <li>Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.</li> <li>Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.</li> <li>Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.</li> <li>Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.</li> <li>Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.</li> <li>Experience performing migrations to GitLab, including using Congregate or similar migration tooling.</li> <li>Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.</li> <li>Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.</li> <li>Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.</li> <li>Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience</li> </ul> <h2><strong>About the team</strong></h2> <p>The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.</p> <p>This role models skills and behavior aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.</p> <h2>&nbsp;</h2><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/h

Professional Services Technical Architect 

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>You will lead the product strategy for GitLab's next generation of engineering insight, helping software leaders, engineering managers, CTOs, and CPOs understand not just what their teams shipped, but why, and what to do next. As Principal Product Manager, Engineering Intelligence &amp; Insights, you will shape how GitLab turns engineering data into decision-ready intelligence: the core data infrastructure and knowledge graph integrations that connect it, the out-of-the-box dashboards customers rely on today, and the conversational AI experiences that let leaders simply ask a question and get an answer instead of building a report. This is a high-impact role with broad scope across product and platform work. Success in your first year means setting a clear roadmap, aligning teams around the vision, and shipping insight experiences customers actually use to make better decisions, not just look at.</p> <p>Projects in this space include building dashboards for DORA metrics, value stream performance, AI adoption, and AI cost and ROI analysis.<br>Projects in this space include developing conversational AI interfaces and extensible dashboard tooling on top of GitLab's analytics platform.</p> <h2><strong>What you'll do</strong></h2> <ul> <li>Define the multi-horizon roadmap for GitLab's data analytics and insights platform, balancing immediate customer needs with long-term platform investment and setting clear success measures for roadmap delivery and customer adoption.</li> <li>Partner with engineering leaders to shape core platform capabilities, including data pipelines, storage, and APIs, that support analytics experiences across GitLab.</li> <li>Collaborate with the Knowledge Graph product team so insight experiences are powered by connected, cross-lifecycle data rather than isolated project metrics.</li> <li>Design a tiered analytics experience that meets customers where they are: conversational AI discovery for a fast answer, out-of-the-box dashboards for recurring needs, and custom dashboard creation for teams that want full control. Reduce time to insight as customers grow.</li> <li>Prioritize dashboards and insight workflows for software leaders so they can measure deployment frequency, cycle time, value stream management, AI feature impact, and AI cost and ROI in GitLab.</li> <li>Champion the needs of engineering leaders and executive users, translating how they actually consume data, often live in a meeting under time pressure, into product decisions and roadmap priorities.</li> <li>Enable internal teams such as sales, customer success, and data engineering to build, share, and use dashboards that support customer-facing work and improve the speed and consistency of customer reporting.</li> <li>Drive a clear and consistent analytics narrative across product, marketing, and analyst conversations through close cross-functional partnership, improving launch readiness and market understanding.</li> </ul> <h2><strong>What you'll bring</strong></h2> <ul> <li>Experience defining product vision and driving execution across complex, multi-team product programs.</li> <li>Background building analytics, dashboard, or business intelligence products for software engineering, DevOps, or technical leadership users.</li> <li>Knowledge of the software development lifecycle and common engineering performance measures such as DORA metrics, value stream metrics, and cycle time.</li> <li>Working understanding of data infrastructure, data pipelines, APIs, and business intelligence tooling, with the ability to partner effectively with data engineering teams.</li> <li>Ability to turn ambiguous customer problems into clear product requirements, prioritization decisions, and roadmap direction.</li> <li>Skill influencing across engineering, design, sales, customer success, and data teams in a distributed environment without relying on formal authority.</li> <li>Familiarity with AI-powered analytics experiences, conversational interfaces, knowledge graph concepts, or related data exploration approaches.</li> <li>Comfort bringing transferable experience from adjacent product areas if you have worked on technically complex products and can speak fluently about data and customer workflows.</li> </ul> <h2><strong>About the team</strong></h2> <p>This team builds the analytics and insights capabilities that help customers understand software delivery performance within GitLab. The work spans platform foundations and user-facing experiences, bringing together product, engineering, and partner teams to support dashboards, connected data, and emerging AI-based ways to explore insight. The team works asynchronously across regions and collaborates closely with adjacent groups, including data-focused platform teams and the Knowledge Graph team, to solve a shared challenge: turning complex engineering data into clear, useful information for technical and executive decision-makers.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, plea

Principal Product Manager, Engineering Intelligence & Insights

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h4><strong>An overview of this role</strong></h4> <p>As Engineering Manager, Growth at GitLab, you’ll focus on building and enabling a high-performing team that helps users discover, activate, and expand value in GitLab. Growth’s mission is full-funnel: linking acquisition, activation, engagement, retention, and monetization into measurable self-serve loops, while using experimentation to improve how users experience the product.</p> <p>Your primary focus will be to hire, coach, and develop team members, and to create an environment where they can do their best work while delivering strong results. You’ll partner closely with Product, Design, Data, and Engineering stakeholders to translate business goals, user journey insights, and experiment learnings into product improvements that help users realize value faster.</p> <p>You will foster a culture that challenges the status quo and leverages AI-native experimentation to find innovative solutions for our users.</p> <p>You and your globally distributed team will work in an agile and asynchronous way, working across GitLab to run experiments on GitLab.com, improve onboarding and discoverability, and streamline the paths that connect users to existing product value. Growth teams work iteratively, operate across product areas, and use experimentation to make data-informed product choices.</p> <p>In this role, you’ll balance technical guidance with people management. You’ll guide architecture and implementation discussions, help the team navigate tradeoffs, and ensure experiments and product changes are built carefully, measured well, and aligned with long-term product ownership. Because Growth often works across product boundaries, you’ll also help your team work effectively with counterpart groups and smoothly hand off or scale successful work where ongoing ownership belongs elsewhere.</p> <p>Some examples of our projects:</p> <ul> <li> <p>Improving signup, onboarding, and activation experiences to help new users get to value faster</p> </li> <li> <p>Running experiments and A/B tests on GitLab.com to improve discoverability, conversion, engagement, and upgrade flows</p> </li> </ul> <h4><strong>What you’ll do</strong></h4> <ul> <li> <p>Hire, guide, and enable a high-performing Growth engineering team, creating an environment where GitLab team members can do their best work and deliver strong results.</p> </li> <li> <p>Partner closely with Product Managers, Product Designers, Data counterparts, and other Engineering Managers to define and deliver improvements that increase user discovery, activation, and expansion of value in GitLab.</p> </li> <li> <p>Own delivery for your team, including planning, prioritization, and execution of work across experiments and product improvements, turning learnings into measurable gains in conversion, engagement, and upgrade flows.</p> </li> <li> <p>Drive Growth’s operating model by guiding experiment ideation, ICE-based prioritization, hypothesis development, and review of results so the team can scale winning changes and stop low-impact work quickly.</p> </li> <li> <p>Guide the technical design and implementation of experiments and growth-oriented product changes, ensuring they are measured well and tied to activation, conversion, and retention outcomes.</p> </li> <li> <p>Work across Growth and other stage groups when work touches areas owned by other teams, helping your team move quickly while maintaining strong partnership and clear ownership boundaries.</p> </li> <li> <p>Dive into technical discussions and reviews, helping unblock complex issues and translating technical and experimental tradeoffs into clear context for technical and non-technical stakeholders.</p> </li> <li> <p>Foster strong async communication and healthy cross-functional operating rhythms with Product, Design, Analytics Instrumentation, Data, Customer Success, Sales, and other Growth counterparts to improve experiment execution and business outcomes.</p> </li> <li> <p>Drive the adoption of AI-native experimentation and workflows, actively identifying creative opportunities to use AI to accelerate user value delivery.</p> </li> </ul> <h4><strong>What you’ll bring</strong></h4> <ul> <li> <p>Experience managing product, growth, or development teams, with a track record of building high-performing, values-aligned teams.</p> </li> <li> <p>Strong technical background and the ability to guide fullstack engineering work, architecture discussions, and pragmatic delivery in a product environment. Growth teams use fullstack engineering to move efficiently across frontend and backend needs.</p> </li> <li> <p>Experience working closely with Product, Design, and Data to deliver measurable outcomes through iteration, experimentation, and continuous improvement.</p> </li> <li> <p>Strong cross-functional collaboration skills, especially in environments where work spans multiple product areas and stakeholder groups.</p> </li> <li> <p>Comfort working in a data-informed environment, including prioritizing opportunities, evaluating experiment results, and helping teams make clear, evidence-based choices.</p> </li> <li> <p>Ability to deep dive into complex technical and product issues and translate them into clear, actionable language for both technical and non-technical audiences.</p> </li> <li> <p>Experience managing remote, globally distributed teams and working effectively in an all-remote, asynchronous environment.</p> </li> <li> <p>Experience with developer tools and product-led growth, and the ability to model GitLab’s values while contributing to an inclusive, high-performing culture.</p> </li> <li> <p>A demonstrated ability to challenge the status quo and creatively utilize AI-driven tools to solve complex product challenges.</p> </li> </ul> <p><strong>About the team</strong></p> <p>The Growth stage is focused on scaling GitLab’s business value by assessing the customer journey from acquisition through activation, adoption, and reactivation, and by identifying the highest-ROI levers to focus on at a given moment.</p> <p>We are a cross-functional team that works closely with Product, Design, Analytics Instrumentation, Data, Customer Success, Sales, and other product groups. Growth does not own broad product areas in the traditional sense; instead, we help users discover and unlock value throughout the GitLab application by shipping targeted improvements directly and partnering with stage groups on larger initiatives.</p> <p>Our engineering teams work with a strong experimentation mindset. We run experiments on GitLab.com, use common planning and operating processes, and work asynchronously to turn learnings into better user experiences and stronger business outcomes.</p> <p>For more on how Growth works, see the Growth engineering and product handbook pages:</p> <ul> <li> <p><a href="https://handbook.gitlab.com/handbook/engineering/development/growth/">Growth Stage handbook</a></p> </li> <li> <p><a href="https://handbook.gitlab.com/handbook/product/groups/growth/">How the Growth section works</a></p> </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;

Engineering Manager, Growth

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h4>An overview of this role</h4> <p>As the <span class="textBold">Director of Engineering, Growth and Monetization</span>, you will lead the engineering strategy and execution behind the systems and product experiences that help customers adopt, buy, and expand with GitLab. This role focuses on the full monetization journey, including self-service experiences, quote-to-cash systems, billing, usage, budgeting, entitlements, and account management. You will help GitLab evolve toward usage- and impact-based pricing by building modular, scalable platforms that support seamless customer workflows and reliable business operations. In this role, you will guide multiple teams through managers and partner closely with Product, Design, Finance, Legal, Sales, and Enterprise Applications to deliver customer-centered, compliant, and resilient systems.</p> <p>You will shape the technical direction for an <span class="textBold">API-first monetization platform</span> and raise the bar for architecture, execution quality, and platform resilience. Over your first year, your work will center on aligning engineering strategy across the monetization journey, strengthening core systems and integrations, and helping the organization support new pricing and packaging models with confidence. You will report into engineering leadership and play a key role in connecting customer experience, platform architecture, and business outcomes.</p> <ul> <li value="1"><span class="textBold">Some examples of our projects:</span> Building end-to-end workflows across quoting, ordering, provisioning, billing, invoicing, entitlements, renewals, and expansion</li> <li value="2"><span class="textBold">Some examples of our projects:</span> Integrating AI and machine learning into monetization platforms for predictive pricing, usage forecasting, and more personalized billing experiences</li> </ul> <h4>What you’ll do</h4> <ul> <li value="1"><span class="textBold">Lead</span> the Growth and Monetization engineering organization with accountability for strategy, architecture, execution, and team health.</li> <li value="2"><span class="textBold">Drive</span> the technical vision for self-service purchase, expansion, billing, usage visibility, budgeting, and account management experiences.</li> <li value="3"><span class="textBold">Build</span> end-to-end workflows across quoting, ordering, provisioning, billing, invoicing, entitlements, renewals, and expansion.</li> <li value="4"><span class="textBold">Design</span> an API-first monetization platform that is modular, scalable, and adaptable to evolving pricing and packaging models.</li> <li value="5"><span class="textBold">Develop</span> systems that support usage- and impact-based products, including metering, rating, packaging, billing, and reporting.</li> <li value="6"><span class="textBold">Own</span> and evolve integrations across monetization systems such as Zuora, Salesforce, and related enterprise platforms.</li> <li value="7"><span class="textBold">Partner</span> with Enterprise Applications, Finance, Legal, Sales, Product, and Design to deliver compliant, scalable, customer-centered workflows.</li> <li value="8"><span class="textBold">Ensure</span> high standards for reliability, auditability, controls, and operational rigor across monetization systems, including SOX-aware processes where needed.</li> <li value="9"><span class="textBold">Guide</span> engineering initiatives that apply AI and machine learning to monetization use cases such as predictive pricing models, intelligent usage forecasting, and automated personalized billing experiences.</li> </ul> <h4>What you’ll bring</h4> <ul> <li value="1">Experience leading multiple engineering teams through managers in a director-level or comparable engineering leadership role.</li> <li value="2">Strong foundation in application development and distributed systems, with the ability to apply that depth to customer-facing monetization platforms.</li> <li value="3">Knowledge of billing architecture, usage metering, invoicing, entitlements, budgeting, and account lifecycle management.</li> <li value="4">Experience launching usage-based products or platforms and supporting changes in pricing models.</li> <li value="5">Understanding of API-first, modular, and scalable platform architecture.</li> <li value="6">Experience building systems that require strong controls, compliance, and auditability, including SOX-related considerations.</li> <li value="7">Ability to work effectively across Engineering, Enterprise Applications, Finance, Legal, Sales, and other cross-functional teams in a distributed environment.</li> <li value="8">Clear communication, organizational leadership, and execution skills, with openness to candidates who bring transferable experience from adjacent platform or SaaS domains.</li> <li value="9">Familiarity with SaaS monetization, self-service growth models, hybrid self-service and sales-assisted journeys, or tools such as Zuora and Salesforce is helpful.</li> </ul> <h4>About the team</h4> <p>The <span class="textBold">Growth and Monetization Engineering</span> team owns the systems and product experiences that move users from acquisition to activation to purchase and ongoing expansion. The team builds self-service growth flows, billing and pricing platforms, entitlements, usage controls, and customer-facing workflows that make GitLab easier to adopt, easier to buy, and easier to scale. This work spans product and platform concerns and requires close asynchronous collaboration across regions and functions as the team solves for evolving pricing models, platform modernization, enterprise system integrations, and dependable customer experiences at scale. For more on how this team works, see the <a href="https://handbook.gitlab.com/handbook/engineering/development/growth/">Growth</a> team Handbook page.&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$203,200</span><span class="divider">&mdash;</span><span>$345,600 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-

Director of Engineering, Growth & Monetization

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2>An overview of this role</h2> <p>As an AI Transformation Owner at GitLab, you'll shape your function's AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them.</p> <p>Think of this as a product management role where the product is your org's way of working. You'll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritising what gets built and in what order, and ensuring what ships actually gets adopted. You'll also prototype solutions, configure agents, and prove what's possible before pulling in engineering support to scale it.</p> <p>You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritisation. They bring the technical depth, production-grade delivery, and architecture decisions. You'll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure.</p> <p>&nbsp;</p> <h2>What you'll do</h2> <h3>Strategy &amp; Prioritisation</h3> <ul> <li><strong>Own your function's AI strategy,</strong> aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you'll measure impact, and track progress over time.</li> <li><strong>Map how work flows</strong> across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before?</li> <li><strong>Manage intake</strong> of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently.</li> <li><strong>Prioritise strategically</strong> against business outcomes and executive guidance. Hold the line on priorities - we cannot change direction every two weeks - and ensure the AI Engineer's time is spent on the highest-impact work.</li> </ul> <h3>Adoption &amp; Change Management</h3> <ul> <li><strong>Reimagine, not just automate.</strong> Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done.</li> <li><strong>Drive adoption and change management</strong> together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they've built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick.</li> <li><strong>Coordinate with Enterprise AI</strong> to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business.</li> <li><strong>Build and bridge the Champion network in your function.</strong> Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don't manage them. Without this network, your reach is capped.</li> </ul> <h3>Hands-On Building &amp; Agent Operations</h3> <ul> <li><strong>Build AI agents</strong> using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering.</li> <li><strong>Author and iterate on skills files</strong> that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function.</li> <li><strong>Configure MCP servers and tools,</strong> giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely.</li> <li><strong>Own your function's fleet of agents.</strong> Some agents will be used directly by people in your org. Those that aren't, you own. Either way, you're accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn.</li> <li><strong>Expect to rebuild.</strong> AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today.</li> </ul> <h2>What you'll bring</h2> <h3>Business &amp; Strategic</h3> <ul> <li><strong>Deep knowledge of your function's operations.</strong> You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it.</li> <li><strong>Strategic prioritisation skills.</strong> You've managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity.</li> <li><strong>A product management mindset.</strong> You naturally think about intake, backlog, iteration, and adoption. You're comfortable defining success metrics and holding yourself accountable to them.</li> <li><strong>Strong communication and influence.</strong> You'll be the person saying "not yet" to some teams and "think bigger" to others. You need the credibility and interpersonal skills to make both of those conversations land.</li> <li><strong>Cross-functional instincts.</strong> You default to understanding how your org's processes affect and are affected by the teams around you - not just optimising in isolation.</li> <li><strong>Experience building peer networks or communities of practice.</strong> You've recruited and sustained volunteer contributors before, whether as a guild lead, champion programme owner, or community organiser. You know how to motivate people whose time you don't directly own.</li> </ul> <h3>Hands-On &amp; Technical</h3> <ul> <li><strong>Comfortable building with AI tools.</strong> You don't need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn't working. Think: power user, not software engineer.</li> <li><strong>Ready to learn fast.</strong> Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You'll be trained on GitLab's specific tooling, but you should arrive ready to get your hands dirty.</li> <li><strong>Strong conceptual understanding of AI capabilities</strong> - summarisation, classification, generation, automation, agentic workflows - and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org's AI strategy reflects what's actually possible, not what was possible six months ago.</li> <li><strong>Ability to map data flows</strong> - structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps.</li> </ul> <h2>About the team</h2> <p>You will partner closely with Enterprise AI within the Enterprise Technology &amp; AI organisation, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritisation, building at the no-code layer, and adoption muscle. Together, you form the core of your function's AI transformation.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;

AI Transformation Owner, Marketing

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in French language Being a resident in Canada for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Canada. Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hir

Online Data Analyst Canada (French Language) (C)

<p>A race is won by the driver, but it's decided in the pit lane: the crew that changes four tires in under two seconds so the driver never has to think about anything but the road ahead. Design Ops plays that role for Mercury's 40+ person design team, building the systems, tools, process, and rituals that let designers focus entirely on the work, not the mechanics behind it. We're looking for a <strong>Staff Design Operations Program Manager</strong> to serve as that pit crew as we build radically different banking*.</p> <p>You'll define where Design Ops needs to go and why, build the systems and judgment that let the design org compound its quality and velocity as it grows, and represent that point of view with design leadership, cross-functional partners, and outside the company.</p> <p>This role owns strategy <em>and</em> execution. Design Ops is a team of one today, so you'll set direction and run the work yourself, from concept to delivery. You'll be relied on by other departments and executive stakeholders to move ambiguous, cross-functional problems to resolution.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li><strong>Set and run Design Ops' strategy:</strong> Own the strategic direction for Design Ops (where the function needs to go, why, and what we're deliberately not doing), and drive it through execution yourself, from roadmap to delivery.</li> <li><strong>Own Design's AI-first point of view:</strong> Set the strategy and decision framework for how Design adopts AI tooling and reshapes its process, in partnership with Design Leaders and Product Ops. Be ready to build yourself: the skills, agents, and workflows designers will use day to day. Partner with Procurement to secure access to new tools.</li> <li><strong>Architect systems that scale:</strong> Design, build, and run the operating system that lets the design org keep scaling year over year without adding overhead. Keep processes lightweight: introduce only what's needed to advance quality and give the team visibility.</li> <li><strong>Set and execute the design culture strategy:</strong> Define what culture and quality rituals should exist (all-hands, onsites, team rituals) and the outcomes they need to drive, then own the execution, looping in design managers or cross-functional partners for support.</li> <li><strong>Build and run Design's external presence strategy:</strong> Own the strategy for how Mercury Design shows up externally to support hiring and brand, and drive execution, from content to events to award submissions in partnership with the Comms team.</li> <li><strong>Define and run onboarding &amp; enablement:</strong> Set the strategy and quality bar for how new designers ramp, in partnership with EPD Ops, and own the programming.</li> <li><strong>Be the cross-functional connective tissue:</strong> Build relationships across Product Ops, Research Ops, Eng Ops, and design leadership that make you a first call on ambiguous, cross-functional problems. Break down silos, navigate competing priorities, and move multi-stakeholder programs to a conclusion, including with executive partners.</li> <li><strong>Be a strategic thought partner to the VP of Design and design managers:</strong> Bring an independent point of view to conversations on team health, quality, and priorities, and translate design leadership's goals into Design Ops' strategy and roadmap.</li> <li><strong>Define what gets measured:</strong> Set the success metrics and reporting cadence for design programs across the org, and use them to make the case for where to invest next, including additional Design Ops headcount as the function's remit grows.</li> </ul> <p><strong>The ideal candidate for the role has:</strong></p> <ul> <li>A track record of independently setting strategy for a horizontal function: defining the thesis, not just executing a project list handed to you.</li> <li>Excellent interpersonal, presentation, and communication skills, including a demonstrated ability to build trust with and influence senior and executive stakeholders.</li> <li>Demonstrated high bar for quality that others point to as the standard, and a track record of fostering accountability beyond your own work.</li> <li>Proven ability to break down silos and influence without authority across teams, product areas, and platforms, including navigating complex or conflicting stakeholder interests.</li> <li>Comfort making the call and driving decisions to a conclusion without full consensus, while still managing stakeholder expectations.</li> <li>A builder's mindset: comfortable owning strategy and execution alone, from concept to delivery.</li> <li>History of representing a function's point of view externally: community engagement, employer branding, or industry presence.</li> <li>Skill in anticipating and mitigating risk across people, process, and tools at a department level, and adapting quickly as priorities shift.</li> </ul> <p>The total rewards package at Mercury includes base salary, equity (stock options), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $199,900 - $249,900</li> <li>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $179,900 - $224,900</li> <li>Canadian employees (any location): CAD $189,000 - $236,200</li> </ul> <p><em>*Mercury is a fintech company,</em> <a href="https://mercury.com/how-mercury-works"><em>not an FDIC-insured bank</em></a><em>. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p>#LI-JD1</p> <p>&nbsp;</p>

Staff Design Operations Program Manager

<p>In 1905, chief engineer John Stevens inherited one of the most ambitious infrastructure projects in history: the Panama Canal.</p> <p>The challenge wasn’t digging a ditch between two oceans. It was figuring out how to move ships safely through a system of locks, gates, reservoirs, and changing conditions without bringing global commerce to a halt.</p> <p>The solution wasn’t to stop movement. It was to create a framework that allowed movement at scale.</p> <p>Modern financial infrastructure presents a similar challenge. Payment systems, banking products, compliance obligations, and regulatory frameworks all exist for a reason. The goal isn’t to eliminate complexity. It’s to build systems that allow innovation, growth, and customer value within it.</p> <h3><strong>Who we are</strong></h3> <p>Since 2019, Mercury has been on a mission to reinvent banking‡ for the modern age. We blend elegant design and cutting-edge technology to offer checking and savings accounts, debit cards, payment services, credit products, cash management tools, and sophisticated analytics. Everything we build reflects our belief that financial products should be thoughtfully crafted, fast, transparent, and genuinely enjoyable to use.</p> <p>As we continue expanding and iterating on our product offerings and as we work to build a nationally chartered bank, we’re looking for a Counsel, Product &amp; Regulatory (Payments &amp; AML) to help us navigate increasingly complex questions at the intersection of product, regulation, and financial infrastructure.</p> <h3><strong>About the team</strong></h3> <p>Our Product &amp; Regulatory Legal team operates like the rest of Mercury: with urgency, curiosity, and a bias toward action.</p> <p>We embed with product teams from early ideation through launch, working alongside engineers, designers, compliance partners, operations teams, and risk stakeholders to get products right. We move fast, we take ownership, and we don’t wait to be asked. If something needs figuring out, we’re up to the task.</p> <p>We are not a team that sits on the sidelines reviewing finished proposals. We work alongside our partners to identify risks, unlock opportunities, and find practical paths forward. We care deeply about good judgment, strong relationships, and building frameworks that scale.</p> <p>&nbsp;</p> <h3><strong>What you’ll do</strong></h3> <ul> <li><strong>Advise on payments products and infrastructure.</strong> You’ll support a broad portfolio of payments-related initiatives across Mercury. You’ll advise on matters involving payment rails, product launches, operational incidents, partner relationships, and customer-facing experiences. You’ll help product teams navigate regulatory complexity while continuing to build exceptional products.</li> <li><strong>Partner across the company.</strong><strong> </strong>This role sits at the intersection of Product, Compliance, Risk, Engineering, Operations, Partnerships, and Legal. You’ll build trusted relationships across these functions and bring legal perspective into conversations early, not as a checkpoint, but as a low-ego, high-ownership thought partner.</li> <li><strong>Help launch new capabilities.</strong> Mercury is continuing to expand its product offerings while building a nationally chartered bank. You’ll support new payment capabilities (like Zelle) from early exploration through launch, helping teams identify risks, evaluate options, and make sound decisions in ambiguous environments.</li> <li><strong>Support financial crimes initiatives.</strong> You’ll work closely with Mercury’s AML Advisory, Sanctions, Compliance, and Risk teams on matters involving financial crimes compliance. You’ll help interpret requirements, evaluate new initiatives, and develop practical guidance that enables teams to move efficiently while maintaining an appropriate risk posture.</li> <li><strong>Build scalable guidance.</strong> The best legal advice solves more than the question in front of you. You’ll help create frameworks and guidance that improve consistency, reduce friction, and allow the organization to make better decisions over time.</li> <li><strong>Use AI intentionally.</strong> Bring a working knowledge of AI tools in legal workflows and a genuine interest in finding new ways to drive efficiency. We’re building a legal team that works smarter, not just harder.</li> <li><strong>Stay curious and adaptable.</strong> The regulatory and product landscape continues to evolve quickly. New payment rails emerge. Regulatory expectations shift. Business priorities change. You’ll embrace that complexity and continue learning alongside it.</li> </ul> <h3><strong>What you should have</strong></h3> <ul> <li>4+ years of legal experience.</li> <li>Active license to practice law in at least one U.S. jurisdiction.</li> <li>Experience supporting fintechs, banks, payment companies, sponsor-bank programs, payment networks, BaaS providers, or regulators with substantial payments- or AML-related exposure.</li> <li>Strong working knowledge of payments-related regulatory frameworks, and an interest in emerging areas like stablecoins.&nbsp;</li> <li>Familiarity with BSA/AML and sanctions requirements.</li> <li>Exceptional communication skills. You know your audience and tailor accordingly.</li> <li>Strong judgment and comfort operating in ambiguous environments.</li> <li>A proactive sense of ownership. You’re comfortable saying, “I don’t know yet, but I’ll find out.”</li> <li>Genuine curiosity about financial products, financial infrastructure, and the evolving regulatory landscape.</li> <li>Strong working knowledge of AI use cases within legal roles and/or financial services generally and genuine interest in using AI to drive efficiency in your work.</li> </ul> <h3><strong>What will make you successful here</strong></h3> <p>Mercury is a place where lawyers are expected to have a point of view. Not just about what a regulation requires, but about how a product can meet that requirement in a way that’s thoughtful, scalable, and good for customers.</p> <p>The people who thrive on this team treat ambiguity as an invitation rather than a reason to pause. They read a regulation and think about what it permits, not just what it prohibits. They understand that legal advice is most valuable when it helps the business make a decision, not when it simply identifies a risk.</p> <p>You’ll also spend a meaningful amount of your time on work that may not look like traditional legal practice: helping scope cross-functional projects, pressure-testing product designs, navigating operational questions, and building processes alongside compliance and operational partners.</p> <p>If you’re energized by that kind of work, and if you measure your impact by whether the product, process, or customer experience got better—not just whether the memo was technically correct—you’ll do well here.</p> <h3><strong>Why this role</strong></h3> <p>This is an opportunity to join Mercury during a uniquely consequential period of growth.</p> <p>You’ll help support existing products while contributing to the development of new capabilities as Mercury builds a nationally chartered bank. You’ll work alongside experienced legal, compliance, product, and banking professionals, gain exposure to a wide range of regulatory and product questions, and have meaningful ownership early in your career. You’ll also help shape how Mercury approaches payments and financial crimes legal support for years to come.</p> <p>&nbsp;</p> <p>The total rewards package at Mercury includes base salary, equity (stock options), and benefits.</p> <p>Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.</p> <p>Our target new hire base salary ranges for this role are the following:</p> <ul> <li style="font-style: italic;"><em>US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $186,400 - $209,700</em></li> <li style="font-style: italic;"><em>US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $167,800 - $188,700</em></li> <li style="font-style: italic;"><em>Canadian employees (any location): $176,100 - $198,200 CAD</em></li> </ul> <p><em>While we’ve received conditional approval to become a bank, Mercury today is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Investment advisory products and services offered by Mercury Advisory, LLC ("MA"), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc..</em></p> <p>Mercury values diversity &amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.</p> <p><span data-sheets-root="1">#LI-JD1</span></p> <p>&nbsp;</p>

Counsel, Product & Regulatory - Payments & AML

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p><strong>Location: At Reddit we continue to grow our teams with the best talent. We're completely&nbsp;<a href="https://www.redditinc.com/blog/evolving-reddits-workforce/">remote friendly</a>.</strong></p> <p><strong>Team Description:</strong></p> <p>The Marketing Science team at Reddit leverages data to maximize the impact of Reddit’s own marketing investments. We serve as the engine behind our growth, using advanced experimentation, causal inference, and econometrics to understand what drives users to Reddit and what brings advertisers to our platform. We work at the intersection of brand building and performance marketing, ensuring every dollar spent is an investment in the long-term health of our ecosystem.</p> <p><strong>Role Description:</strong></p> <p>Reddit is looking for a highly experienced Staff Data Scientist to lead the strategy and technical execution of our Marketing Intelligence efforts. In this role, you will be the primary architect of how we measure and optimize Reddit’s marketing spend. You will focus on two critical flywheels: <strong>B2B Marketing</strong> (acquiring and retaining advertisers) and <strong>B2C Growth</strong> (acquiring and engaging new Redditors).</p> <p>This is a high-autonomy, high-impact role where you will set the long-term strategic goals for Reddit’s marketing measurement, influencing senior leadership and defining how we value our brand and performance efforts.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Set Long-Term Marketing Strategy:</strong> Define the 2–3 year technical roadmap for marketing measurement. Establish the "North Star" metrics and frameworks that determine how Reddit allocates hundreds of millions in marketing budget.</li> <li><strong>Optimize Marketing ROI:</strong> Build and refine Media Mix Models (MMM) and Multi-Touch Attribution (MTA) systems to mathematically quantify the incremental impact of marketing spend.</li> <li><strong>Bridge B2B &amp; B2C Growth:</strong> Design unified frameworks to optimize marketing aimed at both new advertisers (driving revenue) and new users (driving engagement), identifying synergies where brand awareness for one fuels growth for the other.</li> <li><strong>Advance Causal Inference &amp; Experimentation:</strong> Lead the design of complex "always-on" incrementality testing and geo-holdout experiments. Develop methodologies to measure the long-term "halo effect" of brand marketing on organic growth.</li> <li><strong>Lead Through Influence:</strong> Collaborate deeply with Marketing, Growth, and Finance to translate complex data insights into actionable budget shifts.&nbsp;</li> <li><strong>Be the Technical Guide for the Team</strong>: Mentor junior scientists and set the technical bar for code quality and statistical rigor across the Marketing organization.</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li><strong>Education:</strong> Advanced degree (Master’s or Ph.D.) in Statistics, Economics, Mathematics, or a related quantitative field.</li> <li><strong>Experience:</strong></li> <ul> <li>For M.S. holders: 10+ years of industry experience in marketing science, growth data science, or econometrics.</li> <li>For Ph.D. holders: 6+ years of industry experience.</li> </ul> <li><strong>Domain Expertise:</strong> Deep understanding of the marketing ecosystem, including hands-on experience with Marketing Mix Modeling (MMM), Incrementality Testing, and Customer Lifetime Value (LTV) prediction.</li> <li><strong>Technical Skills:</strong> Advanced proficiency in Python or R and SQL. Experience building production-grade data pipelines and using machine learning for predictive modeling (e.g., churn prediction, lead scoring).</li> <li><strong>Strategic Communication:</strong> Proven track record of influencing C-suite stakeholders and "translating" complex statistical concepts into business strategy.</li> <li><strong>Adaptability:</strong> Experience working in fast-paced environments where you must navigate ambiguity and build frameworks from the ground up.</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Experience with Bayesian structural time series or causal inference libraries.</li> <li>Previous experience in a high-growth marketplace or social media platform.</li> <li>A passion for the Reddit community and an understanding of our unique "Ads-as-Content" philosophy.</li> </ul> <p><strong>Benefits:</strong></p> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <p>&nbsp;</p> <p>#LI-REMOTE</p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Staff Data Scientist, Marketing

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit is poised to rapidly innovate and grow like no other time in its history. This is a unique opportunity to leave your mark on one of the most influential and trafficked corners of the internet.&nbsp;</p> <p>Consumer data science plays a key role in fulfilling Reddit’s mission of bringing community &amp; belonging to the world through deep understanding of how we can better connect people to the best information and communities for them - the heart of Reddit’s product - from crypto to support groups, gaming to AMAs, travel tips to memes.</p> <p>As a Staff Data Scientist on the team, you will play an influential role in guiding product strategy through proactively identifying opportunities, conducting exploratory analyses and sharing insights, and driving learning through experimentation.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Help build the long term product strategy by identifying opportunities to attract new users, increase engagement, and drive retention&nbsp;</li> <li>Influence strategic roadmaps through data-driven insights into user behaviors and needs</li> <li>Design metrics that help evaluate the health of the business and the success of our products, including any ETL development needed for consistent and robust analysis</li> <li>Drive experimentation from design through execution and analysis to maximize learnings and guide future investment decisions</li> <li>Build self-serve tools for product and engineering partners that answer common questions and/or increase data literacy in the organization</li> <li>Work cross functionally with product, engineering, and design teams to ensure insights make it to the product</li> <li>Scale your work to other parts of the data organization through mentoring more junior data scientists, improving processes, and providing perspective on the most important problems</li> </ul> <p><strong>Required Qualifications:</strong></p> <ul> <li>Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 10+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 6+ years of industry experience in applied science or data science roles</li> <li>Expert knowledge of SQL and relational databases</li> <li>Familiarity with statistical analysis and the preferred programming languages of the team (R / Python)</li> <li>Demonstrated ability to influence and guide product strategy with data</li> <li>Demonstrated ability to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way</li> <li>Familiarity with causal inference techniques and causal models</li> <li>Excellent communication and experience working with senior leaders / stakeholders&nbsp;</li> <li>Entrepreneurial, self-directed, and enthusiastic about solving problems</li> <li>Demonstrated ability to mentor other data scientists and share best practices to elevate the data science practice at Reddit</li> <li>Conform in innovative and fast-paced environments, and have a bias toward action.</li> <li>Can discuss complex topics with technical and non-technical audiences</li> </ul> <p><strong>Benefits:</strong></p> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <p>&nbsp;</p> <p>#LI-REMOTE</p> <p>&nbsp;</p><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Staff Data Scientist, Consumer

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p>Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be.</p> <p>Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business.</p> <p><strong>About the Ads Data Science Team:</strong></p> <p>The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods.&nbsp;</p> <p>We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling.</p> <p><strong>About the Role:</strong></p> <p>Reddit’s Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality.</p> <p>This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Design the Future of Ads Identity:</strong> Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy.</li> <li><strong>Advance Lift Methodologies &amp; Experimentation:</strong> Own the statistical rigor behind Reddit’s Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers.</li> <li><strong>Maximize Signal for Predictive Performance:</strong> Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS.</li> <li><strong>Define Ground Truth &amp; Evaluation Frameworks:</strong> Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph.</li> <li><strong>Lead Through Cross-Functional and Technical Influence:</strong> Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li><strong>Required:</strong> <ul> <li>Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research</li> <li>For M.S. holders: 10+ years of industry experience in applied science or data science roles</li> <li>For Ph.D. holders: 6+ years of industry experience in applied science or data science roles</li> <li>Deep understanding of the ads ecosystem</li> <li>Demonstrated expertise in at least one of the following areas: <ul> <li>Measurement &amp; Experimentation at Scale (with focus on lift and attribution)</li> <li>Identity Graph Creation &amp; Resolution Methodology and Infrastructure</li> <li>Predictive Modeling with Signal Loss</li> </ul> </li> <li>Advanced proficiency in statistical programming (Python or R) and SQL</li> <li>Experience with machine learning or optimization techniques</li> <li>Strong understanding of experimental design, causal inference, or A/B testing methodologies</li> <li>Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners</li> <li>Experience working in fast-paced, ambiguous environments with cross-functional teams</li> </ul> </li> </ul> <p><strong>Benefits:</strong></p> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <p>&nbsp;</p> <p>#LI-Remote</p><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Staff Data Scientist, Ads

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><p><strong>Benefits:</strong></p> <ul> <li data-renderer-start-pos="1344" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support</li> <li data-renderer-start-pos="1461" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Family Planning Support</li> <li data-renderer-start-pos="1488" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Gender-Affirming Care</li> <li data-renderer-start-pos="1513" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Mental Health &amp; Coaching Benefits</li> <li data-renderer-start-pos="1550" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Comprehensive Medical Benefits &amp; Health Care Spending Account</li> <li data-renderer-start-pos="1615" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Registered Retirement Savings Plan with matching contributions</li> <li data-renderer-start-pos="1681" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Income Replacement Programs</li> <li data-renderer-start-pos="1712" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Flexible Vacation &amp; Paid Volunteer Time Off</li> <li data-renderer-start-pos="1759" data-local-id="92245e03-d1a4-4606-97c4-5b345e8f929e">Generous Paid Parental Leave</li> </ul> <p>&nbsp;</p> <p>#LI-Remote #LI-NH1&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p>In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.</p> <p><span style="font-weight: 400;">During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>.</span></p> <p><em><span style="font-weight: 400;">Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</span></em></p></div>

Senior Data Scientist, Consumer

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>Job Description</strong></span></h3> <p>We’re seeking a skilled and diligent full-time Software Engineer to join our growing team. You will work as part of the engineering team to:</p> <ul> <li>Utilize extensive network engineering knowledge coupled with software development and SRE/DevOps proficiency to design, construct, and oversee Tailscale’s global Funnel and DERP relay infrastructure.</li> <li>Promote operational excellence and automation to guarantee the scalability, high availability, and performance of hosted services.</li> <li>Offer architectural guidance and troubleshoot escalated networking problems for customers to address intricate connectivity issues.</li> <li>Partner with internal engineering and product groups to advance hosted services and clients, ensuring updates provide broad value to our customer base.</li> <li>Support network connectivity capabilities and features by contributing to the open-source client code and developing the Tailscale product dataplane.</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a strongly motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Design, construct, evaluate, and provide documentation for networking features, connectivity solutions, and the open-source client-code network dataplane.</li> <li>Enhance and iterate on product capabilities, specifically focusing on Funnel and DERP relay infrastructures and their associated network protocols.</li> <li>Investigate and rectify complex, escalated network difficulties encountered across diverse technical environments.</li> <li>Maintain accountability for Tailscale's live services by integrating observability, engaging in incident management, and managing technical support escalations.</li> <li>Evaluate and boost the performance, reliability, and scaling capabilities of our networking resources and systems.</li> <li>Apply a security-centric approach to every stage of development, from initial design to final implementation of networking components.</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>Proven track record in networking software development and troubleshooting</li> <li>Expertise in core networking principles such as VPNs, NAT traversal, routing, and IP addressing</li> <li>Experience with distributed systems, maintaining global-scale services, and applying SRE &amp; DevOps methodologies</li> <li>Most of the systems are developed in the Go programming language. Experience with Go is highly desired.</li> <li>Strong interpersonal skills for exchanging constructive feedback and the autonomy to work solo</li> <li>Adaptability to thrive within a fast-paced startup environment</li> <li>Superior communication abilities, both in writing and speaking</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$218,420</span><span class="divider">&mdash;</span><span>$273,360 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Software Engineer, Networking (Edge)

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3>Job Description</h3> <p>We're looking for a Revenue Compensation Analyst<strong> </strong>to join our Revenue Operations team. This is a highly visible role at the intersection of Sales, Finance, People, and Revenue Operations that directly impacts how we motivate and reward our go-to-market organization.</p> <p>You'll own the end-to-end administration of our Revenue compensation programs, from monthly commission processing and audits to annual plan implementation, while partnering closely with Revenue Leadership on compensation design, quota modeling, and incentive strategy.</p> <p>This role is ideal for someone who enjoys balancing operational excellence with strategic problem solving. You'll ensure every salesperson is paid accurately and on time while helping shape compensation programs that drive the right behaviors and support the company's growth.</p> <h3>Key Responsibilities</h3> <p><strong>Own Revenue Compensation Operations</strong></p> <ul> <li>Manage the end-to-end commission process, ensuring accurate and timely monthly payouts across all variable compensation plans.</li> <li>Validate commission calculations through detailed audits of Salesforce, compensation systems, and payroll data.</li> <li>Partner with Payroll and Finance to deliver accurate commission payments and support monthly close activities.</li> <li>Administer CaptivateIQ, including participant management, quota uploads, territories, crediting rules, rate tables, and plan configuration.</li> <li>Maintain compensation documentation, plan logic, calculation methodologies, policies, and audit procedures.</li> </ul> <p><strong>Partner on Compensation Strategy</strong></p> <ul> <li>Partner with Revenue Operations and Revenue Leadership to design, model, and refine sales compensation plans, SPIFFs, accelerators, and incentive programs.</li> <li>Build financial models to evaluate plan economics, quota attainment, payout curves, and cost of compensation.</li> <li>Support annual compensation planning, quota setting, territory planning, and compensation rollouts.</li> <li>Conduct market benchmarking and analyze industry trends to ensure compensation programs remain competitive and effective.</li> <li>Evaluate the effectiveness of current plans and recommend improvements that better align incentives with company objectives.</li> </ul> <p><strong>Deliver Insights Through Analytics</strong></p> <ul> <li>Develop recurring reporting on attainment, payouts, commission spend, quota performance, and sales productivity.</li> <li>Analyze compensation data to identify trends, risks, and opportunities across segments, roles, and territories.</li> <li>Build scenario models to evaluate changes in compensation plans, quota methodologies, and organizational structure.</li> <li>Partner with Revenue Leadership, Finance, and RevOps to provide recommendations that improve performance and drive business outcomes.</li> </ul> <p><strong>Support the Go-to-Market Organization</strong></p> <ul> <li>Serve as the primary point of contact for compensation questions from sales managers and individual contributors.</li> <li>Investigate and resolve commission disputes professionally, accurately, and with strong customer service.</li> <li>Manage compensation letters, SPIFF administration, opportunity splits, territory changes, and quota assignments.</li> <li>Ensure new hires, promotions, transfers, and terminations are accurately reflected across compensation systems.</li> </ul> <p><strong>Improve Systems &amp; Processes</strong></p> <ul> <li>Continuously identify opportunities to automate manual processes and improve data quality.</li> <li>Partner with cross functionally to enhance integrations between Salesforce, commission platforms, HRIS, payroll, and ERP systems.</li> <li>Leverage AI and automation tools to improve reporting, streamline workflows, and reduce administrative effort.</li> <li>Lead cross-functional projects that improve scalability, governance, and operational efficiency.</li> </ul> <h3>What We Are Looking For</h3> <ul> <li>3–6+ years of experience (Analyst) or 5–8+ years (Senior Analyst) in Sales Compensation, Revenue Operations, Sales Operations, Finance, or Strategic Operations</li> <li>Experience administering variable compensation plans in a high-growth SaaS or technology company</li> <li>Strong understanding of sales compensation principles, quota methodology, incentive design, and GTM operating models</li> <li>Hands-on experience with a compensation platform such as CaptivateIQ, Xactly, Everstage, Forma.ai, Spiff, or similar</li> <li>Advanced Excel and/or Google Sheets skills, including complex financial modeling and scenario analysis</li> <li>Strong working knowledge of Salesforce CRM</li> <li>Experience partnering with Payroll, Finance, and Accounting on commission processing</li> <li>Excellent analytical and problem-solving skills with exceptional attention to detail</li> <li>Outstanding written and verbal communication skills with the ability to explain complex compensation concepts simply</li> <li>Ability to manage multiple priorities in a fast-paced, ambiguous environment</li> <li>Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or a related quantitative field</li> </ul> <h3>Nice to Have</h3> <ul> <li>Experience supporting multiple GTM functions (Sales, SDR, Customer Success, Partnerships, Solutions Engineering)</li> <li>Experience with SQL, Sigma, Tableau, Looker, or Power BI</li> <li>Familiarity with ARR-based SaaS metrics and forecasting</li> <li>Experience implementing or administering compensation software</li> <li>Experience using AI tools to improve reporting, automation, and operational efficiency</li> </ul> <h3>What Success Looks Like</h3> <p>Within your first year you will:</p> <ul> <li>Own accurate, on-time commission processing with strong audit controls and minimal manual intervention.</li> <li>Become a trusted advisor to Sales, Finance, and Revenue Leadership on compensation-related questions.</li> <li>Improve the scalability and automation of our compensation operations.</li> <li>Deliver meaningful analysis that influences compensation design, quota planning, and territory strategy.</li> <li>Help build compensation programs that are transparent, motivating, and aligned to company growth.</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.</p></div><div class="title">CAN Pay Range (OTE)</div><div class="pay-range"><span>$160,800</span><span class="divider">&mdash;</span><span>$201,000 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take 

Revenue Compensation Analyst

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>Job Description</strong></span></h3> <p>We’re seeking a talented and motivated full-time Software Engineering Manager to join our growing team. You will work as part of the engineering team &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; to:</p> <ul> <li>Provide guidance, mentorship, and career development for a team of software engineers.</li> <li>Contribute toward the success of our Product organization which includes Engineering, Product Management, and Design. We operate in Pods of 2-4 engineers plus a Product Manager and Designer, and each Engineering Manager handles 2-3 such Pods.<br>Pods work across the codebase to implement features, address shortcomings, and answer customer requests.</li> <li>Provide technical direction in projects as needed, as well as growing the technical leadership capabilities of the engineers reporting to you.</li> <li>Help in growing the organization: interviewing and recruiting, guiding the development of the engineering culture, developing processes as we grow.</li> </ul> <p>Because we’re an early-stage and fully remote company, we’re looking for a motivated individual who can help move the product forward. The ability to think on your feet, collaborate with highly technical teams, and comfort working asynchronously are essential.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Experience as a people manager: we are not yet at a size and level of maturity as an engineering org to provide the training and support for someone new in the management role.</li> <li>Achieve significant business outcomes through cross-functional collaboration with product managers, data scientists, and designers</li> <li>Help your team to improve their performance, the quality of their work; make major design decisions</li> <li>Hire, nurture, and oversee a team of engineers while fostering an atmosphere of psychological well-being, embracing diversity and promoting inclusion.&nbsp;</li> <li>Lead a team responsible for managing a critical production service, including operational concerns (monitoring, alerting, on call, etc)</li> <li>Manage healthy conflict by moderating design discussions and cultivating a positive culture of feedback with candor and kindness</li> <li>Collaborate with interdisciplinary teams across the organization to complete complex projects spanning multiple technical domains</li> <li>Drive planning across multiple time horizons, from immediate tactical needs to long-term strategic direction.</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>Demonstrated leadership with substantial experience in managing and mentoring Engineering teams, including performance evaluations, career development, and fostering a collaborative work environment</li> <li>Background building and operating production services with high availability and performance targets.&nbsp;</li> <li>Expertise managing on call rotations and incident response</li> <li>A highly technical manager, able to independently evaluate complex technical tradeoffs in design conversations while leaning on experts in the team for design and implementation</li> <li>Experience developing in Go, used for much of the system</li> <li>Ability to give and process constructive feedback, as well as work independently</li> <li>Flexibility to adjust to the dynamic nature of a startup</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$276,040</span><span class="divider">&mdash;</span><span>$344,380 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Engineering Manager, Control Plane

<div class="content-intro"><p><strong>About Tailscale&nbsp;</strong></p> <p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.</p></div><h3><span style="font-size: 12pt;"><strong>Job Description</strong></span></h3> <p>If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay.</p> <p>As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead.</p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li>Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs.</li> <li>Get on calls with customers, pull logs, and communicate with the customer about leading theories.</li> <li>Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix.</li> <li>File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context.</li> <li>Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org.</li> <li>Partner with Support, CSE, and Product/Eng, while staying within this team's scope.</li> </ul> <h3><span style="font-size: 12pt;"><strong>What We Are Looking For</strong></span></h3> <ul> <li>4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts.</li> <li>A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues</li> <li>Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure.</li> <li>Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers.</li> <li>Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products.</li> <li>Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics.</li> <li>Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging.</li> <li>Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows.</li> <li>Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly.</li> <li>Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders.</li> <li>Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution</li> <li>Proficiency with programming/scripting in Go, Python, JSON</li> <li>Experience with packet-level analysis</li> </ul> <p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">CAN Pay Range</div><div class="pay-range"><span>$154,100</span><span class="divider">&mdash;</span><span>$192,960 CAD</span></div></div></div><div class="content-conclusion"><p><em data-stringify-type="italic">Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.&nbsp;</em><strong data-stringify-type="bold"><em data-stringify-type="italic">We encourage you to help us break that statistic!</em></strong></p> <p><strong>What We Offer</strong></p> <ul> <li><strong>An inclusive, flexible environment where you can be your authentic self.</strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.</li> <li><strong>A competitive total compensation package.</strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).</li> <li><strong>Comprehensive group benefits with no waiting period. </strong>Take advantage of coverage for health, vision, dental, and more for you and your family!</li> <li><strong>Remote first company</strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.</li> <li><strong>Employer-funded retirement contributions. </strong>Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.</li> <li><strong>Connect with other Tailscalars IRL. </strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.<strong><br></strong></li> <li><strong>Support for your personal and professional development.</strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.&nbsp;</li> <li><strong>Paid time off and a healthy work-life integration.&nbsp;</strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!&nbsp;</li> <li><strong>A build-your-own home office setup. </strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.&nbsp;</li> <li><strong>Paid parental leave program</strong>. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).</li> </ul> <p><em>Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.</em></p> <p><em>Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.</em></p> <p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href="https://tailscale.com/scam-awareness">https://tailscale.com/scam-awareness</a>.</em></p></div>

Customer Reliability Engineer

<div class="content-intro"><p>Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.</p></div><p>As the Director of Technical Account Management at Airtable, you will lead and scale a high-impact team that owns the persistent technical relationship with our most strategic Premium Support customers — serving as the long-term architectural authority for how those customers build, deploy, and scale intelligent workflows on Airtable's platform. This role requires deep experience in platform architecture and integration, hands-on fluency with AI agent capabilities, and a clear-eyed understanding of what enterprise customers need to run Airtable as mission-critical infrastructure.</p> <h1><strong>What you'll do</strong></h1> <ul> <li>Lead and scale a high-performing team of Technical Account Managers who serve as the persistent technical authority for Premium accounts — ensuring customer environments are built to fully leverage Airtable's platform, including Field Agents, Omni, automation architecture, and the connected data structures that make intelligent workflows perform at scale.</li> <li>Own the team's technical depth across Airtable's agent capabilities — including Field Agent configuration, data semantics, schema design, MCP connectivity, and automation architecture — so TAMs can guide customers through key architectural decisions and implementation.</li> <li>Coach and mentor Managers and ICs, building architectural judgment and platform fluency across the team. Foster a culture of ownership and continuous learning that keeps pace with Airtable's rapid product evolution.</li> <li>Establish and evolve frameworks for how TAMs assess and improve the technical health of Premium accounts — evaluating agent configurations, data semantics, integration coverage, and automation architecture against the full capability of the platform.</li> <li>Engage directly with customers during critical technical projects or escalations, diagnosing root cause, proposing structural remediation, and representing Airtable as a calm, expert partner.</li> <li>Partner across Sales, Customer Success, and Support to maintain clear ownership boundaries and identify high-value accounts for Premium Support — articulating the TAM value proposition in terms of architectural depth, agent reliability, and long-term technical health.</li> <li>Drive program development and influence product direction by iterating on delivery models and surfacing patterns around friction, gaps, or constraints that limit how customers realize value from Airtable's capabilities.</li> <li>Leverage data and KPIs (e.g., technical health scores, automation adoption, integration depth, CSAT) to inform decisions, measure success, and prioritize team focus.</li> </ul> <h1><strong>Who you are</strong></h1> <ul> <li>You have 10+ years in technical support, solution architecture, or technical account management roles, including at least 5+ years leading enterprise-facing technical teams.</li> <li>You bring a solutions-architect mindset, with the ability to evaluate a customer's existing build, identify structural risk, and prescribe scalable improvements — translating complex technical requirements into concrete, actionable plans. You've done this in platform or integration-heavy SaaS environments where customers require ongoing architectural guidance to realize full product value.</li> <li>You use AI heavily in your own work — not experimentally, but as a core part of how you operate. You have strong intuition for which tools and approaches extract real value, and you build that thinking into the workflows, playbooks, and frameworks you create for your team.</li> <li>You have working fluency in AI architecture concepts relevant to enterprise customers: agent frameworks, MCP connectivity, automation pipelines, and schema design that supports AI-powered workflows.</li> <li>You're a strategic leader and strong operator, known for building scalable frameworks that allow your team to deliver consistent technical value across a complex account portfolio — and for developing the technical depth and architectural judgment of the people around you.</li> <li>You are calm and confident under pressure, especially in high-stakes technical escalations, and you balance immediate resolution with long-term architectural remediation.</li> <li>You possess exceptional written and verbal communication skills, with the ability to make complex architectural trade-offs legible to audiences ranging from developers and data architects to leadership and executive sponsors.</li> <li>You're analytical and comfortable making data-informed decisions, using technical health signals and program metrics to prioritize resources and identify opportunities for evolution.</li> </ul> <p><span style="font-weight: 400;">Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your </span><a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing"><span style="font-weight: 400;">EEO rights as an applicant</span></a><strong>.&nbsp;</strong></p> <p><span style="font-weight: 400;">VEVRAA-Federal Contractor</span></p> <p><span style="font-weight: 400;">If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our </span><a href="https://airtable.com/shrq13fCV8h1sx2t8"><span style="font-weight: 400;">Accommodations Request Form</span></a><span style="font-weight: 400;"> </span><span style="font-weight: 400;">and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.</span></p> <p><span style="font-weight: 400; font-size: 8pt; color: rgb(255, 255, 255);">#LI-Remote</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><hr> <p>Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.</p> <p><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.<span class="Apple-converted-space">&nbsp;</span></span></span></span><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">To learn more about our comprehensive benefit offerings, please check out<span class="Apple-converted-space">&nbsp;</span></span></span></span><a class="slate-link selected" href="https://airtable.com/careers/life-at-airtable" data-slate-node="element" data-slate-inline="true"><span data-slate-node="text"><span data-slate-leaf="true"><span data-slate-string="true">Life at Airtable</span></span></span></a><span data-slate-node="text" data-slate-fragment="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

Director, Technical Account Management

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>The Marketing Enablement &amp; Technology (MET) team sits within Instacart's Marketing organization, building the systems, data pipelines, and platforms powering Instacart's growth. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation.</p> <p>We're seeking a Software Engineer II for the Technical Search Visibility pod to build features and systems that enhance Instacart's search engine visibility and drive organic traffic — one of our most substantial growth levers. You'll develop full-stack features that improve SEO performance across millions of web pages, contribute to data pipelines that surface optimization insights, and work across our stack to ensure our platform is discoverable by millions of users. You'll deliver features end-to-end, contribute to technical decisions, and partner closely with Marketing and Product to translate growth requirements into scalable solutions.</p> <h2><strong>About the Job&nbsp;</strong></h2> <ul> <li>Build and ship full SEO and AEO features end-to-end with minimal oversight, from development through experimentation and rollout.</li> <li>Design, build, and ship high-quality full-stack features that enhance search engine visibility, AI answer engine performance, and organic traffic with a strong sense of urgency and ownership.</li> <li>Apply technical best practices to deliver performant, observable, and cost-aware code that improves traditional search rankings, LLM visibility, and user experience.</li> <li>Contribute to data pipelines for SEO and AEO data ingestion, transformation, and delivery, applying simple, reusable abstractions to keep the system healthy as it grows.</li> <li>Collaborate with product managers, designers, and marketing partners to translate user needs into technical requirements, surface trade-offs, and deliver on shared goals.</li> </ul> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>2–4 years of software engineering experience with proficiency in React, Ruby, Python, PostgreSQL, and SQL.</li> <li>Demonstrated ability to build and launch complete features end-to-end with minimal oversight, including development, experimentation, and production rollout.</li> <li>Experience with distributed systems and data engineering — designing pipelines, optimizing schemas, and ensuring data quality — with exposure to Airflow or DBT.</li> <li>Ability to write performant code and improve system observability through logging and metrics, identifying and resolving bottlenecks as they arise.</li> <li>Strong product mindset with the ability to translate user needs into technical requirements and understand how your work impacts business metrics.</li> <li>Effective communicator who can collaborate across marketing, product, and engineering partners to align on requirements and deliver solutions.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience working on SEO/AEO initiatives or familiarity with SEO best practices, answer engine optimization for LLMs, structured data (Schema.org), search engine crawling/indexing, and Core Web Vitals.</li> <li>Familiarity with how AI-powered search engines and LLMs consume and surface content, with curiosity about optimizing for AI answer generation.</li> <li>Experience with big data technologies (Apache Spark, Airflow, Hadoop), NoSQL databases, and data warehousing platforms (Snowflake, Redshift).</li> <li>Track record of proactively raising and resolving technical debt to keep code and systems healthy.</li> <li>Experience launching experiments and analyzing results, including A/B testing frameworks for measuring SEO/AEO impact.</li> <li>Previous experience partnering with marketing teams on growth initiatives in fast-paced startup environments.</li> </ul> <p class="p1">#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$145,000</span><span class="divider">&mdash;</span><span>$153,000 CAD</span></div></div></div>

Software Engineer II, Technical Search Visibility

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://www.instacart.careers/flex-first" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h2><strong>Overview</strong></h2> <p>The Shopper Activation &amp; Engagement team owns the complete shopper lifecycle—from activation and onboarding to engagement, earnings, quality and ratings, recognition, retention, and safety. Our systems directly influence marketplace health and efficiency, the shopper experience, and business continuity as we navigate evolving regulatory requirements.</p> <p>As a Senior Software Engineer II on this team, you will lead strategic, high-impact engineering initiatives that shape how millions of shoppers get started, find work, and succeed on our platform. You will drive cross-team alignment, set technical direction across complex domains, and champion AI enablement to meaningfully improve developer productivity and the quality of our systems.</p> <p>You will work closely with engineers across backend, mobile, and infrastructure, and partner with Product, Design, and Data Science. You’ll also collaborate with teams across Logistics, Identity &amp; Fraud, Transaction Platform, and Mobile Foundations, plus business partners in Operations, Legal, Trust &amp; Safety, CRM, Learning, and the Shopper Community. This role is remote within Canada.</p> <p>We are a highly collaborative, outcomes-driven group that values operational excellence, transparency, and a roll-up-your-sleeves mentality. If you thrive in a fast-paced environment and enjoy solving complex problems at scale, you’ll find a meaningful home here.</p> <h2><strong>About the Job</strong></h2> <ul> <li>Lead the design, architecture, and delivery of highly scalable services that power the shopper lifecycle, including onboarding, eligibility, work evaluation, earnings, ratings and quality, recognition, safety, and retention.</li> <li>Set technical direction for domain migrations and platform modernization; define patterns, interfaces, and standards that improve reliability, performance, and developer productivity across multiple services and codebases.</li> <li>Partner with Product, Design, and Data Science to shape roadmaps and success metrics; experiment, measure, and iterate to improve activation, engagement, and retention outcomes.</li> <li>Champion AI enablement across the team by building internal tooling and agentic automations that accelerate development, testing, and operations; integrate AI safely and measurably into the engineering lifecycle.</li> <li>Orchestrate complex cross-functional programs with dependencies across R&amp;D and business partners (e.g., Logistics, Identity &amp; Fraud, Transaction Platform, Mobile Foundations, Operations, Legal, Trust &amp; Safety, CRM); align stakeholders and deliver under tight timelines.</li> <li>Uplevel operational excellence—observability, incident response, SLAs/SLOs, performance tuning—while mentoring engineers through design reviews, documentation, and pair programming.</li> </ul> <h2><strong>About You</strong></h2> <h3>Minimum Qualifications</h3> <ul> <li>7+ years of professional software engineering experience building and operating production systems at scale.</li> <li>3+ years architecting and owning distributed systems with high availability and low latency (e.g., microservices, event-driven architectures, streaming/queues).</li> <li>Proficiency in at least two of: Go, Java, Kotlin, Python; plus hands-on experience with cloud infrastructure (AWS or GCP), containers/orchestration (Docker, Kubernetes), and data technologies (SQL/NoSQL, Redis, Kafka or Pub/Sub).</li> <li>2+ years leading cross-functional technical initiatives with multiple teams and external dependencies through delivery under tight deadlines.</li> <li>Hands-on experience integrating AI into the development lifecycle (e.g., code or test generation, CI/CD automation, observability or incident triage) with measurable impact on productivity and quality.</li> <li>Proven partnership with Product, Design, and Data Science to define requirements and ship user-facing features.</li> <li>Track record of mentoring engineers and elevating team practices through design reviews, documentation, and knowledge sharing.</li> <li>Bachelor’s degree in Computer Science or related field, or equivalent practical experience.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Experience collaborating with Legal and Compliance on projects impacted by evolving labor or marketplace regulations.</li> <li>Experience applying AI in product features to improve user experience or operational efficiency (e.g., personalization, ranking, trust &amp; safety, support automation).</li> <li>Vendor management experience, including evaluating partners and integrating third-party platforms or SDKs.</li> <li>Mobile app or mobile-first product experience; familiarity with iOS/Android client-backend APIs, experimentation frameworks, and release cycles.</li> <li>Background in marketplaces, gig economy, logistics, or fintech/payments.</li> </ul> <p>#LI-Remote</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy <a href="https://instacart.careers/flex-first/">here</a>. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.</p> <p>Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings <a href="https://instacart.careers/taste-of-instacart/">here</a>.</p> <p>For Canadian based candidates, the base pay ranges for a successful candidate are listed below.</p></div><div class="title">CAN</div><div class="pay-range"><span>$196,000</span><span class="divider">&mdash;</span><span>$207,000 CAD</span></div></div></div>

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