<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Strategic Account Executive.</p> <p><strong>About the job</strong></p> <p>This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers, specifically in NEA. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.</li> <li>Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.</li> <li>Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.</li> <li>Serve on a cross-functional account team with representatives from product, finance, support, and services teams.</li> <li>Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.</li> <li>Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>More than 12+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.&nbsp;</li> <li>Accountable for relationship management, cross sells, upsells and solutions consulting.</li> <li>Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.</li> <li>Analytical account development strategy based on using data to find opportunities and prove value.</li> <li>Demonstrated track record of managing business forecasts and financial models.&nbsp;</li> <li>Entrepreneurial mindset with appetite to define processes and build programs.</li> <li>Proven track record of developing, growing and delivering revenue &amp; gross profit results, especially for large-scale and enterprise customers in Asia.</li> <li>Excellent verbal and written communication skills.</li> <li>Bachelor’s Degree or equivalent years of experience.</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Cross selling experience to Marketing, Engineering and Product.</li> <li>Telco, CPaas or PaaS selling experience.&nbsp;</li> </ul> <p><strong>Location</strong></p> <p>This role will be remote, based in Australia (Melbourne, Brisbane or Sydney)</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.&nbsp;</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Strategic Account Executive

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.<br></span></p> <p><span data-sheets-root="1">Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.</span></p></div><h2>About the Role:</h2> <p>Vercel is looking for a Majors Vercel Development Representative (VDR) to join our APAC Sales team. Majors VDRs are key to our product adoption and company growth in the largest companies in the world. In this autonomous role, you will be building a pipeline of qualified business for the Majors part of our sales organization through cold outbound and working closely with your counterparts on the Majors Account Executive team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging.</p> <p>The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business to set up qualified meetings for the Majors Account Executive Team.&nbsp; This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel.</p> <p>If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.</p> <h2>What You Will Do:</h2> <ul> <li>Identify and engage high-potential companies that could benefit from Vercel’s platform</li> <li>Research prospects and tailor outreach to engineering, product, and marketing leaders</li> <li>Qualify inbound leads and generate outbound opportunities through personalized outreach</li> <li>Partner with Account Executives to build pipeline and drive adoption in the Majors segment</li> <li>Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness</li> </ul> <h2>About You:</h2> <ul> <li>Passion for web development and staying current with the latest trends and technologies</li> <li>3+ years of experience in a technical, sales, or customer support role for a technical product</li> <li>Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders</li> <li>Strong problem-solving abilities and attention to detail</li> <li>Self-motivated and able to work independently while also collaborating effectively with cross-functional teams</li> </ul> <h2>Benefits:</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">Competitive compensation package, including equity.</li> <li data-stringify-indent="0" data-stringify-border="0">Inclusive Healthcare Package.</li> <li data-stringify-indent="0" data-stringify-border="0">Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.</li> <li data-stringify-indent="0" data-stringify-border="0">Flexible Time Off.</li> <li data-stringify-indent="0" data-stringify-border="0">We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.</li> </ul> <p>&nbsp;</p> <p>Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.</p> <p>&nbsp;</p> <div id="te-floating-button-container"></div>

VDR, Majors [APAC]

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.<br></span></p> <p><span data-sheets-root="1">Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.</span></p></div><h2>About the Role:</h2> <p>As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long-term success for critical AI and Web workloads.</p> <h2>What You Will Do</h2> <ul> <li>Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities.</li> <li>Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics).</li> <li>Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform.</li> <li>Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented.</li> <li>Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel.</li> <li>Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement.</li> <li>Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions.</li> <li>Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements.</li> <li>Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer.</li> <li>Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel.</li> <li>Some travel elements are expected relating to industry events, customer on-sites.</li> </ul> <h2>About You</h2> <ul> <li>You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms.</li> <li>You bring strong hands‑on skills with JavaScript/TypeScript and modern web frameworks, ideally including Next.js, and are comfortable reviewing and discussing application code with engineering teams.</li> <li>You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures.</li> <li>You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility.</li> <li>You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments.</li> <li>You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation.</li> <li>You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures.</li> <li>You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work.</li> <li>Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK.</li> </ul> <h2>Bonus If You</h2> <ul> <li>Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms.</li> <li>Have worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers).</li> <li>Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms.</li> <li>Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews.</li> </ul> <h2>Benefits:</h2> <ul> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Competitive compensation package, including equity.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Inclusive Healthcare Package.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Flexible Time Off.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.</li> </ul> <p class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.</p> <p>&nbsp;</p> <div id="te-floating-button-container"></div>

Solutions Architect

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next <span style="text-decoration: underline;"><strong>Senior Solutions Engineer - APJ</strong></span> on Twilio’s <span style="text-decoration: underline;"><em>Digital Sales Communications</em></span> team!</p> <p><strong>About the job</strong></p> <p>This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment.</p> <p>Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.</p> <p>Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers.</p> <p>As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.</li> <li>Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.</li> <li>Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.</li> <li>Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.</li> <li>Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.</li> <li>Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.</li> <li>Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.</li> <li>Excellent communicator and presenter able to gain audience confidence.</li> <li>An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.</li> <li>Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.</li> <li>Previous software development experience or working knowledge in one or more of the following areas: <ul> <li>Backend (Java, C#, Node.js, Python, PHP)</li> <li>Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)</li> <li>Experience building with REST APIs.</li> </ul> </li> <li>Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.</li> <li>Previous experience in Telecom, SIP, Contact Center, or Security is a plus.</li> <li>Experience with sales methodologies.&nbsp;</li> </ul> <p><strong>Location</strong></p> <p>This role will be <strong>Remote</strong>, and based in <span style="text-decoration: underline;">Australia</span>, <span style="text-decoration: underline;">Japan</span> or <span style="text-decoration: underline;">Singapore</span>.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <span style="text-decoration: underline;"><strong>10%</strong></span> travel is anticipated to help you connect in-person in a meaningful way.&nbsp;</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Senior Solutions Engineer 3

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.<br></span></p> <p><span data-sheets-root="1">Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.</span></p></div><div><strong>About the Role</strong><br>Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. We’re seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains (AI Enablement, CDN) while partnering across teams to drive great outcomes.<br><br>You’re an excellent communicator who earns customer trust, understands complex systems quickly, and enjoys digging deep to find and resolve root causes. You’re comfortable participating in an occasional weekend or holiday on-call rotation (scheduled in advance) as part of our global coverage model.<br><br>This role is fully remote. For location-specific details, please connect with our recruiting team. Currently, we are looking for candidates who reside within Australia.<br><br>What You Will Do</div> <ul> <li>Solve interesting, technically complex cases for Vercel customers.</li> <li>Troubleshoot issues alongside Engineering; identify and drive fixes and mitigations.</li> <li>Partner with Product, Solutions, and Customer Success to provide guidance internally and externally.</li> <li>Develop and improve internal tools and scripts that increase team efficiency.</li> <li>Specialize in a few product areas (CDN, AI enablement) and act as a domain owner within the team.</li> <li>Improve existing documentation and create new runbooks, guides, and internal processes.</li> <li>Assist Customer Success Managers with Enterprise requests and escalations.</li> </ul> <div> <div>About You</div> <ul> <li>You lead by example and provide feedback to mentor other members of the team.</li> <li>You have <strong>hands-on experience using Vercel</strong> as a platform.</li> <li>You have <strong>modern development and architecture experience</strong> in the <strong>AI</strong> or <strong>web</strong> space (e.g., building LLM-powered apps, web services, or production web applications) and can explain these concepts to others.</li> <li>You have prior <strong>customer support experience</strong> in a technical role: troubleshooting customer cases, writing clear solutions, and proactively problem-solving.</li> <li>You enjoy engineering solutions to resolve root causes of recurring problems.</li> <li>You have strong written and verbal communication; able to explain complex systems clearly.</li> <li>You are comfortable working with a fully remote, globally distributed team.</li> <li>You have a passion for delivering a customer experience second to none.</li> <li>You are willing to participate in a weekend/holiday on-call rotation.</li> </ul> <div>&nbsp;</div> <ul> <li><strong>Subject Matter Expertise in one or more of the following areas:</strong> <ul> <li><strong>CDN</strong> <ul> <li>Domains, DNS, and SSL/TLS lifecycle management</li> <li>Caching strategy and cache-invalidation patterns</li> <li>Cloud/edge networking fundamentals and routing rules/redirects</li> <li>Performance tuning, logs/analytics, and WAF/DDoS understanding</li> </ul> </li> <li><strong>AI enablement</strong> <ul> <li>Vercel AI Gateway, MCP (Model Context Protocol), and Vercel Agent</li> <li>Asynchronous systems (queues, background jobs, event-driven architectures)</li> <li>Workflows product comfortability</li> <li>Sandbox related configuration and error troubleshooting</li> </ul> </li> </ul> </li> </ul> </div> <div>Bonus If You:</div> <ul> <li>Have frontend development experience (e.g., React/Next.js).</li> <li>Enjoy technical writing for public docs or developer education.</li> <li>Have experience automating workflows with agentic services.</li> </ul> <div id="te-floating-button-container"></div>

Senior Customer Support Engineer

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h4>An overview of this role</h4> <p>We are seeking a Security Manager, Application Security to drive the AppSec team at the tactical and operational level within the Security Platforms &amp; Architecture (SPA) sub-department. The Application Security team is a key and critical stakeholder in securing GitLab’s product offerings.</p> <p>In this role, you will manage and develop a team of Application Security Engineers (Intermediate through Staff) who perform security reviews, threat modeling, vulnerability triage, and secure design consultations across GitLab’s product surface. Your team is the front line of Product Security: the people reading the merge requests, talking to engineers, and evaluating features’ security posture before they are released to customers.</p> <p>You will operate in an environment where feature delivery and platform capabilities are accelerating, architectures and technologies are evolving, and teams are continually balancing ambitious product goals with a strong security posture. In this context, you will help Product Security:</p> <ul> <li>Ensure that material product security risks and tradeoffs are surfaced, acknowledged, and decided at the right leadership levels</li> <li>Own operational execution for the team and ensure it operates through operational excellence.</li> <li>Build capability across every team member through coaching, mentoring, and career development</li> <li>Drive automation and AI-assisted enhancements of repeatable and time consuming work.</li> </ul> <h4>What you’ll do</h4> <ul> <li>Lead, develop, and mentor a team of Application Security Engineers focused on clearing roadblocks, career growth and development, coaching and mentoring.</li> <li>Own the team’s operational cadence end to end: triage rotations, Application Security review queues, milestone planning.</li> <li>Drive tactical execution of the Application Security program: scaling the team for non linear security gains, security reviews enhancements and secure design consultations for high-risk changes.</li> <li>Lead AI adoption within the Application Security team: leverage AI-assisted/automated workflows for review triage, threat model generation, code analysis, and operational toil reduction. Champion practical AI use without losing critical thinking rigor.</li> <li>Recommend and drive security-related technical and process improvements.</li> <li>Author and execute project plans for security initiatives. Set schedules and assignments, anticipate roadblocks, and measure performance against goals.</li> <li>Provide input on security architecture, features, and issues. Serve as a partner and enabler to Product and Engineering teams on application security decisions.</li> <li>Partner with Security Architecture, Infrastructure Security, Security Research, and Security Operations on end-to-end risk reduction, aligning Application Security work with broader Product Security objectives.</li> <li>Prepare and deliver meaningful, actionable metrics to Product Security leadership.</li> <li>Hire and build a world-class team. Train team members to screen candidates and conduct structured interviews. Build the team’s ability to grow itself.</li> </ul> <h4>What you’ll bring</h4> <ul> <li>Demonstrable prior people management experience in application security or a closely related security engineering discipline, preferably in high-velocity R&amp;D organizations.</li> <li>Deep familiarity with application security domains: secure code review, threat modeling, vulnerability management, secure SDLC, and common vulnerability classes (OWASP Top 10, CWE), whether from direct Application Security roles or from owning secure delivery of complex systems.</li> <li>Demonstrated success building trust with Product and Engineering peers, influencing security related decisions, and co-owning outcomes rather than acting solely as a gate.</li> <li>Comfort with AI-augmented workflows and enthusiasm for leveraging tools like GitLab Duo to scale the Application Security function, along with strong alignment to GitLab’s <a href="https://handbook.gitlab.com/handbook/values/">values</a> and a track record of thriving in a highly collaborative, remote-first culture.</li> <li>Good at establishing clear guidance and distributing the workload appropriately. Lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results and is a clear communicator.</li> <li>Accurately scopes the length and difficulty of projects, breaks them into clear process steps with owners and timelines, anticipates problems before they stall progress, and consistently measures performance against goals to evaluate what worked and what didn't.</li> <li>Breaks down complex problems with rigorous analysis, surfacing hidden risks and delivering conclusions that withstand scrutiny.</li> <li>Excellent written and verbal communication skills, with demonstrated experience in executive-level communications in an all-remote, asynchronous environment.</li> <li>Consistently delivers above expectations, drives measurable results and raises the performance bar for the entire team.</li> <li><strong>Nice to have: </strong>Experience with security requirements and frameworks relevant to GitLab’s customers (e.g., FedRAMP, ISO 27001, SOC 2, PCI-DSS); experience in DevSecOps or shift-left security models in SaaS or open-source environments; deep familiarity with CI/CD pipeline security, software supply chain security, or identity and access management (AuthN/Z).</li> </ul> <h4>About the team</h4> <p>Application Security Engineers are part of our Security Platforms &amp; Architecture team, which protects GitLab’s platform and products by identifying, prioritizing, and mitigating security risks across the entire product lifecycle. Composed of Security Architecture, Application Security, and Security Research, we combine strategic security architecture with operational application security to enable GitLab to be the most secure software factory platform on the market.</p> <p>The AppSec team operates on a set of guiding principles rooted in the leader-leader model: decisions belong where the information lives, every team member is a leader, not a task executor, and operational hygiene is non-negotiable. The manager is the primary steward of these principles.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home Office Support</a></li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-pr

Manager, Application Security (APAC)

<div class="content-intro"><h2><strong>Who Are We?</strong></h2> <p>Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.</p> <p>The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.</p> <p>P.S: We highly recommend reading <a href="https://api-first-world.com/">The "API-First World" graphic novel</a> to understand the bigger picture and our vision at Postman.</p></div><h2><strong>About the Team</strong></h2> <p>The Channel Sales team at Postman is responsible for scaling our enterprise business through strategic partners, including systems integrators, resellers, and technology alliances. We work cross-functionally with Sales, Solutions Engineering, Marketing, and Customer Success to drive partner-led demand, accelerate enterprise adoption, and expand Postman’s footprint within large organizations.</p> <h2><strong>The Opportunity</strong></h2> <p>As a Channel Sales Manager, you will play a critical role in accelerating Postman Enterprise adoption by developing and executing partner-led sales motions. This role is ideal for a seller who thrives in complex, multi-stakeholder environment</p> <h2><strong>What You’ll Do</strong></h2> <ul> <li>Own and develop a defined territory by recruiting, enrolling, and activating strategic partners (SIs, resellers, and technology partners) to drive Postman Enterprise sales revenue</li> <li>Build and scale a partner-sourced and partner-influenced pipeline by enabling partners to identify, qualify, and progress opportunities within accounts with large Postman user bases</li> <li>Drive partner-led opportunities through the full lifecycle, from joint prospecting and deal qualification to close, in close alignment with direct sales teams</li> <li>Develop and execute joint territory and account plans with partners to drive consistent, repeatable enterprise adoption</li> <li>Enable partners through onboarding, training, and ongoing coaching to ensure they can effectively source opportunities, position, sell, and deliver Postman Enterprise</li> <li>Deliver early partner wins while building toward larger, multi-team enterprise deployments and long-term services-led expansion</li> <li>Educate partners and customers on the value of Postman Enterprise throughout the evaluation, adoption, and expansion lifecycle</li> <li>Navigate and influence key decision makers within customer organizations by leveraging partner relationships to expand executive-level awareness and engagement</li> <li>Act as a trusted advisor and strong listener, identify partner and customer needs and collaborate with internal Postman teams to ensure successful outcomes</li> <li>Provide detailed weekly reporting on pipeline health, partner performance, forecasts, and territory progress</li> <li>Communicate, organize, and appropriately escalate partner and customer issues including billing, legal, security, onboarding, and technical inquiries</li> <li>Collaborate closely with Solutions Engineering, Customer Success Managers, Partner Marketing, and Leadership to build and execute strategic adoption and expansion plans in large accounts</li> <li>Provide recommendations based on customer business objectives, usage patterns, and partner capabilities to maximize revenue and long-term value</li> </ul> <h2><strong>About You</strong></h2> <ul> <li>8+ years of experience in channel sales, partner management, alliances, or partner-focused GTM roles within an enterprise SaaS organization</li> <li>Proven experience working with AWS, systems integrators, resellers, and technology partners to drive partner-sourced and partner-influenced revenue</li> <li>Strong understanding of partner-led sales motions, including co-selling, joint account planning, and opportunity orchestration with direct sales teams</li> <li>Experience supporting complex enterprise deals by enabling and influencing partners rather than owning the direct customer close</li> <li>Familiarity with developer platforms, APIs, or highly technical products strongly preferred</li> <li>Ability to build trusted relationships with partner sellers, practice leaders, and executives, as well as internal sales and SE teams</li> <li>Strong communication and collaboration skills, with the ability to influence without direct authority</li> <li>Comfortable managing multiple partners and opportunities simultaneously across different stages of the sales cycle</li> <li>Data-driven approach to pipeline management, forecasting, and partner performance tracking</li> <li>Track record of driving outcomes through enablement, joint execution, and consistent partner engagement</li> <li>Customer-centric mindset, with a focus on driving successful adoption and long-term value through partners</li> </ul> <p><strong>Postman hires company builders.</strong> You enjoy building partner relationships, creating repeatable motions, and helping scale a high-impact channel business as part of one of the best companies in the world.</p><div class="content-conclusion"><h2 data-renderer-start-pos="4036"><strong data-renderer-mark="true">What Else?</strong></h2> <p data-renderer-start-pos="4048">In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.&nbsp;</p> <p data-renderer-start-pos="4048">At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.</p> <h2 data-renderer-start-pos="3620"><strong data-renderer-mark="true">Our Values</strong></h2> <p data-renderer-start-pos="3633">At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.</p> <h2><strong>Equal opportunity</strong></h2> <p data-renderer-start-pos="4048">Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.</p></div>

Channel Sales Manager, Australia

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands-on engineering. This role is focused on strategic accounts in the APJ region, where you will help customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self-managed, regulated, and constrained deployments. You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI-enabled workflows.</p> <p>This is not a traditional consulting role centered on one-off delivery. Instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution. Your work will help reduce time to value for strategic customers while improving how GitLab scales adoption across similar environments.</p> <p>Some examples of our projects:</p> <ul> <li>Building a regulated-environment deployment accelerator for GitLab Duo Agent Platform in self-managed or constrained environments</li> <li>Authoring reusable reference architectures for AI Gateway, identity, runners, network boundaries, model connectivity, and governance controls</li> <li>Identifying a geo-replication gap in a self-managed deployment, tracing it to a root cause in Gitaly or the git backend, and contributing a targeted code or design change upstream</li> </ul> <h2><strong>What you’ll do</strong></h2> <ul> <li>Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform.</li> <li>Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect.</li> <li>Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.</li> <li>Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.</li> <li>Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.</li> <li>Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts.</li> <li>Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream.</li> <li>Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to <strong>50%</strong>.</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.</li> <li>Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go.</li> <li>Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs.</li> <li>Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.</li> <li>Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.</li> <li>Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments.</li> <li>A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance.</li> <li>Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments.</li> </ul> <h2><strong>About the team</strong></h2> <p>The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, product, and engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.</p> <p>We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact.</p> <h4><br><br><br></h4><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/time-off-and-absence/time-off-types/#flexible-paid-time-off-pto">Flexible Paid Time Off&nbsp;</a></li> <li><a href="https://handbook.gitlab.com/handbook/company/culture/inclusion/tmrg-tmag/">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental Leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home Office Support</a></li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of the

CX, Staff Forward Deployed Engineer 

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong><strong class="textBold">An overview of this role</strong></strong></h2> <p>GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable.</p> <p>As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on.</p> <h2><strong><strong class="textBold">Organizational Focus Areas</strong></strong></h2> <p>Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority.</p> <h3><strong><strong class="textBold">Group Tenant Scale (GTS)</strong></strong></h3> <p>This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms..</p> <ul> <li><strong>Core Focus:</strong> Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.</li> <li><strong>Distributed Architecture:</strong> Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.</li> <li><strong>Strategic Decisions:</strong> Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.</li> </ul> <h3><strong><strong class="textBold">GitLab Delivery&nbsp;</strong></strong></h3> <p>The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings.</p> <ul> <li value="1"><strong><strong class="textBold">Core Focus:</strong></strong> Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.</li> <li value="2"><strong><strong class="textBold">Developer Experience:</strong></strong> Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.</li> <li value="3"><strong><strong class="textBold">Delivery at Scale:</strong></strong> Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.</li> </ul> <h2><strong><strong class="textBold"><br>What You'll Do</strong></strong></h2> <ul> <li value="1">Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.</li> <li value="2">Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.</li> <li value="3">Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.</li> <li value="4">Translate business and product strategy into long-term technical roadmaps and execution plans.</li> <li value="5">Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.</li> <li value="6">Establish technical standards and architectural patterns that raise quality and consistency across the organization.</li> <li value="7">Be accountable for production outcomes, including reliability, performance, and operational excellence.</li> <li value="8">Mentor senior engineers and act as a force multiplier through influence rather than direct authority.</li> <li value="9">Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.</li> </ul> <h2><strong><strong class="textBold">What You'll Bring</strong></strong></h2> <ul> <li value="1">Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.</li> <li value="2">Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.</li> <li value="3">Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.</li> <li value="4">Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.</li> <li value="5">Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.</li> <li value="6">Experience being accountable for production systems, not just design recommendations.</li> <li value="7">Ability to author and drive long-term technical strategy and multi-month roadmaps.</li> <li value="8">Track record of leading through influence and shaping technical direction without direct authority.</li> <li value="9">Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.</li> <li value="10">Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.</li> </ul> <h2>About the team</h2> <p>The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></d

Principal Engineer, Infrastructure Platforms

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as our next Field Marketing Specialist in ANZ</p> <p><strong>About the job</strong></p> <p>As the Field Marketing Specialist, you will report to Twilio's Field Marketing Director, ANZ, and play a critical hands-on role in executing marketing programs and campaigns across the ANZ region. You will be responsible for the day-to-day execution of field marketing activities that drive pipeline creation, brand awareness, and revenue growth across Australia and New Zealand.</p> <p>This is an exciting opportunity for a creative and motivated marketer who enjoys working in a dynamic environment and is passionate about delivering impactful, localised marketing programs. You will work closely with the ANZ sales team and collaborate with regional and global marketing teams to ensure our demand creation activities are delivered effectively and thoughtfully.<br><br></p> <p>In this role, you will be the engine behind our ANZ field marketing execution — bringing our Brand-to-Revenue GTM programs to life in the market. You will be responsible for planning and delivering a broad range of marketing activities including digital campaigns, in-person and virtual events, account-based marketing programs, and outbound prospecting campaigns.</p> <p>You are a skilled executor and strong collaborator who can manage multiple concurrent projects without dropping the ball. You understand the B2B buying journey in ANZ, know how to work hand-in-glove with a sales organisation, and are comfortable rolling up your sleeves to get things done. You bring attention to detail, a data-driven mindset, and the energy to make things happen in a dynamic, high-growth environment.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Execute field marketing programs to drive lead generation and pipeline acceleration, including physical and digital events, webinars, outbound prospecting campaigns, and account-based marketing activities across ANZ.</li> <li>Partner closely with the ANZ sales team to understand pipeline needs, gather field feedback, and ensure marketing programs are aligned to sales priorities and customer segments.</li> <li>Localise and adapt global and regional campaign messaging, content, and assets for the ANZ market, ensuring relevance for Australian and New Zealand audiences.</li> <li>Plan and deliver in-person events end-to-end — from venue selection and agency management to attendee registration, content development, F&amp;B logistics, and post-event lead follow-up.</li> <li>Launch and manage integrated digital campaigns across channels including email, social media, paid media (display, search), and paid advertorial in partnership with the APJ Campaign Marketing and Digital Marketing teams.</li> <li>Support account-based marketing (ABM) programs, working with sales and marketing operations to target key accounts with tailored content and campaigns.</li> <li>Work closely with the SDR/BDR team to ensure smooth lead handoff, follow-up alignment, and feedback loops that improve the quality and conversion of marketing-generated leads.</li> <li>Track, analyse and report on campaign and program performance using CRM and BI tools, providing regular updates to the Field Marketing Director and key stakeholders on ANZ marketing results, learnings, and wins.</li> <li>Collaborate with marketing operations to manage and optimise marketing automation workflows and ensure accurate data capture and lead routing within Salesforce and Marketo.</li> <li>Manage third-party vendors and agencies to support event execution, content production, and media placements, ensuring deliverables are on time, on budget, and on brand.</li> <li>Contribute to planning documentation, writing clear and concise project plans, campaign briefs, and post-event reports to keep stakeholders aligned and informed.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p>&nbsp;</p> <p><strong>*Required:</strong></p> <ul> <li>At least 5 years of experience in B2B field marketing, demand generation, or marketing communications, with demonstrable experience executing programs in the ANZ market.</li> <li>Proven track record of planning and executing demand creation activities — including events, digital campaigns, and ABM programs — that drive pipeline and lead generation outcomes.</li> <li>Hands-on experience working closely with a sales organisation and/or SDR/BDR team to align marketing activities to revenue goals.</li> <li>Experience planning and delivering in-person and virtual events, including managing agencies, venues, logistics, and post-event follow-up.</li> <li>Proficiency with marketing automation tools, particularly Marketo, and CRM tools, particularly Salesforce.</li> <li>Experience with Business Intelligence tools such as Tableau or Looker to analyse and report on campaign performance.</li> <li>Strong written and verbal communication skills in English, with the ability to produce clear campaign briefs, project plans, and stakeholder reports.</li> <li>Ability to manage multiple concurrent projects and deadlines with a high degree of organisation and attention to detail.</li> <li>Ability to work collaboratively across internal and external teams in a decentralised, cross-functional environment.</li> <li>Willingness to travel up to 30% across ANZ and occasionally within the APJ region.&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Desired:</strong></p> <ul> <li>Experience delivering account-based marketing (ABM) campaigns targeting enterprise or mid-market accounts.</li> <li>Familiarity with Twilio's products and the CPaaS/SaaS landscape.</li> <li>Experience creating and managing digital content assets such as whitepapers, eBooks, and sponsored webinars in partnership with media partners.</li> <li>Experience working in a high-growth, fast-paced B2B SaaS environment.</li> </ul> <p><strong>Location</strong></p> <p><em>&nbsp;</em>This role will be remote, based in Sydney, Australia.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way across ANZ and the broader APJ region.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Field Marketing Specialist, ANZ

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h3><strong>An overview of this role</strong></h3> <p>As a Senior Recruiter at GitLab, you'll support hiring across our APAC Sales teams, including Direct Sales, Solution Architecture, and other teams across the Sales organization. You'll play a key role in helping hiring teams attract and hire strong talent across multiple countries in the region, while creating a positive and consistent experience for candidates throughout the process.&nbsp;</p> <p>In this role, you'll manage full lifecycle recruiting, shape sourcing strategies using market insights, and work closely with hiring managers and cross-functional partners to keep searches moving with clarity and focus. You'll also partner closely with external agencies across different APAC markets to improve reach, align on hiring needs, and support effective recruiting across countries. Because many of these roles are based in the region, the ideal candidate will be located in <strong>Australia or Singapore.</strong>&nbsp;</p> <p>GitLab is an all-remote company, so success in this role means working well across time zones, communicating clearly, and using data and process discipline to drive hiring results.</p> <h3><strong>What you'll do</strong></h3> <ul> <li>Collaborate with cross-functional partners and hiring teams to build effective recruiting strategies for APAC Sales hiring.</li> <li>Manage full lifecycle recruiting across roles in Sales, acting as the APAC hiring Subject Matter Expert.&nbsp;</li> <li>Build a balanced candidate source mix across passive, active, and referral channels.</li> <li>Develop and post accurate job descriptions that attract qualified candidates.</li> <li>Use talent market insights and research to shape sourcing plans and inform hiring decisions.</li> <li>Partner closely with external recruitment agencies across different APAC countries to align on role requirements, candidate quality, and hiring progress.</li> <li>Use data from the applicant tracking system, candidate feedback, and recruiting metrics to manage pipelines and recommend course corrections.</li> <li>Create a thoughtful and timely candidate experience through clear communication and strong process management.</li> <li>Lead weekly hiring team meetings for the region, discussing metrics such as time to fill, conversion rates, and scorecard data.&nbsp;</li> <li>Partner closely with the Candidate Experience team to drive efficient interview processes and timely scheduling for our hiring teams and candidates, as well as the region’s Sourcer to build proactive hiring benches.&nbsp;</li> <li>Contribute to continuous improvement of Talent Acquisition processes and share recruiting best practices with the team.</li> <li>Promote GitLab's values and culture in candidate conversations and external-facing interactions.</li> </ul> <h3><strong>What you'll bring</strong></h3> <ul> <li>Experience recruiting high performing Sales talent, with strength in building diverse candidate pipelines through creative sourcing approaches.</li> <li>Proven success hiring across multiple countries in APAC, including markets such as Australia, Singapore, Japan, Korea, and India.</li> <li>Experience working in a fast-paced software as a service environment and hiring strong sales talent, including passive candidates.</li> <li>Ability to build effective working relationships with hiring managers, partners, and agency recruiters across multiple time zones.</li> <li>Strong judgment in managing competing priorities, staying organized, and delivering results under deadlines.</li> <li>Experience using an applicant tracking system, ideally Greenhouse, along with sourcing tools such as LinkedIn Recruiter.</li> <li>Strong written and verbal communication skills, with the ability to tailor messaging for candidates, agencies, and internal stakeholders.</li> <li>A candidate-first mindset and a strong focus on delivering a high-quality experience for both candidates and hiring teams.</li> <li>Willingness to learn and use tools such as Git and GitLab.</li> <li>Remote working experience in a public technology company is helpful.&nbsp;</li> </ul> <h3><strong>About the team</strong></h3> <p>The Talent Acquisition team at GitLab helps the company grow by finding and engaging people who align with our mission, values, and hiring needs. Recruiters are trusted partners to hiring teams and are expected to combine strong execution with thoughtful process improvement. In this role, you'll support a part of the business that hires across a wide range of APAC markets, which means the work is both regional and cross-functional.&nbsp;</p> <p>You'll work in an all-remote, globally distributed environment where asynchronous communication, documentation, and accountability are part of how we operate every day. The team values clear hiring processes, practical use of data, and strong partnership with internal stakeholders and external agencies so we can hire effectively across different countries and talent markets. This is a strong fit for someone who enjoys ownership, regional complexity, and the opportunity to help shape hiring outcomes in a growing business.</p> <h3><strong>How GitLab will support you</strong></h3> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" target="_blank">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/" target="_blank">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging." target="_blank">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/" target="_blank">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/" target="_blank">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave" target="_blank">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment" target="_blank">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/

Senior Recruiter, Sales - APJ

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As the Sr. Director of Customer Experience (CX) Services, you will lead the strategy and execution of GitLab's post-sales customer experience. This role brings together customer success and professional services leadership, service development, and operational excellence to help customers realize value from the most comprehensive AI-powered DevSecOps platform. You will shape how customers adopt GitLab, grow with our platform, and engage with service offerings that support their goals. Working across Sales, Product, Engineering, Support, Marketing, and Operations, you will help define a clear vision for customer lifecycle programs, paid success plans, and scalable service delivery. In this role, you will combine strategic thinking with hands-on execution, using customer insights, data, and strong cross-functional partnership to improve outcomes for customers and the business. This is a unique opportunity to influence adoption, retention, expansion, and the overall customer journey at GitLab.</p> <h2><strong>What you'll do</strong></h2> <ul> <li>Set the vision and strategic plan for the CX Services organization, with a focus on product adoption, customer outcomes, and business growth.</li> <li>Architect and improve the post-sales customer experience by defining scalable lifecycle programs, engagement models, and customer success practices.</li> <li>Lead the design, launch, and ongoing iteration of new and existing service offerings, including paid success plan approaches aligned to company goals.</li> <li>Define and monitor key performance indicators for customer success/services, using data to evaluate program health and identify areas for improvement.</li> <li>Lead and develop a high-performing CX Services Management team across distributed environments, including hiring, coaching, enablement, and performance management.</li> <li>Partner closely with Sales leadership on renewal forecasting, account coverage, and growth planning to support retention and expansion.</li> <li>Work across Product, Engineering, Support, Marketing, and Operations to align service delivery, resolve escalations, and improve the end-to-end customer experience.</li> <li>Manage the commercial and operational aspects of the services portfolio, translating customer needs into practical offerings that deliver measurable value.</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Significant experience leading customer success/services teams in SaaS or subscription enterprise software environments, including experience managing managers and global teams.</li> <li>Demonstrated success building customer success/services strategies that improve adoption, retention, expansion, and long-term customer value.</li> <li>Strong leadership and people management skills, with the ability to recruit, develop, and mentor high-performing teams in a distributed organization.</li> <li>Experience designing or evolving service offerings and customer programs based on customer needs, business priorities, and operational scalability.</li> <li>Strong understanding of technical product implementation, adoption strategies, and the software development lifecycle, ideally in DevOps or related environments.</li> <li>A data-driven approach to decision-making, with experience defining success metrics, analyzing performance, and using insights to guide action.</li> <li>Excellent communication and presentation skills, with the ability to influence senior stakeholders and build effective cross-functional partnerships.</li> <li>Willingness to travel as needed and comfort working across cultures, geographies, and asynchronous ways of working.</li> </ul> <h2><strong>About the team</strong></h2> <p>The CX Services team at GitLab helps customers achieve meaningful outcomes with our platform after the sale. We focus on adoption, value realization, service delivery, and long-term customer growth. We work across the customer lifecycle to create consistent experiences, improve engagement models, and develop services that meet the needs of a broad range of customers. We partner closely with Sales, Support, Product, Engineering, Marketing, and Operations to connect customer goals with the right strategy, resources, and programs. In our globally distributed and asynchronous environment, we value clear communication, strong ownership, and continuous improvement. Our team is an important part of how GitLab supports customers as they build, secure, and deliver software more effectively.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_b

Senior Director, Customer Experience Services

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p>As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important Federal Government customers, helping them connect our DevSecOps platform to their business goals and realise meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilisation, and maturity. Reporting into the APJ&nbsp; Customer Success organisation, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organisational challenges with confidence.</p> <p>You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.</p> <h2>What you’ll do</h2> <ul> <li value="1">Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.</li> <li value="2">Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.</li> <li value="3">Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.</li> <li value="4">Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.</li> <li value="5">Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.</li> <li value="6">Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.</li> <li value="7">Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.</li> <li value="8">Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Practical understanding of Git, common branching strategies, and modern software development lifecycles.</li> <li value="2">Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.</li> <li value="3">Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.</li> <li value="4">Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.</li> <li value="5">Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.</li> <li value="6">Strong communication, presentation, and organisational skills, with attention to detail and analytical thinking.</li> <li value="7">Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.</li> <li value="8">Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.</li> </ul> <h2>About the team</h2> <p>We are part of GitLab’s Customer Success organisation. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilisation, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<

Customer Success Architect - Federal Government 

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2>An overview of this role</h2> <p>As a Senior Engineer on the Runway team, you'll lead the design, evolution, and operation of the Kubernetes-based platform and developer tooling that powers GitLab's engineering organization. You'll drive strategic infrastructure initiatives across platform architecture, automation, and developer experience. That includes operating production Kubernetes clusters across cloud environments, scaling our ArgoCD-based GitOps workflows, and setting infrastructure-as-code practices and standards across teams. You'll mentor engineers, influence architectural decisions, and drive platform improvements that enhance reliability, observability, and security controls like RBAC and secrets management. Your work will establish clear patterns that make it easier for application teams to adopt modern practices and ship with confidence.</p> <p>Some examples of our projects:</p> <ul> <li value="1">Evolve ArgoCD GitOps standards across environments (Application Sets, sync policies, and deployment guardrails)</li> <li value="2">Build reusable Terraform modules and practices for safe, repeatable cloud infrastructure provisioning and drift detection</li> </ul> <h2>What you'll do</h2> <ul> <li value="1">Manage and evolve production-grade Kubernetes clusters across cloud environments, contributing to architectural decisions on upgrades, scaling, disaster recovery, and reliability improvements.</li> <li value="1">Implement and maintain GitOps workflows using ArgoCD, including Application Sets, sync policies, and deployment standards, and share best practices with teams adopting these patterns.</li> <li value="1">Build and maintain reusable Terraform modules that enable safe, repeatable cloud infrastructure provisioning, including state management and drift detection practices.</li> <li value="1">Lead incident response, drive post-mortems to clear conclusions, and implement improvements to availability, performance, and resilience as part of on-call rotation.</li> <li value="1">Partner with application teams to onboard services onto the platform, writing documentation, runbooks, and self-service tooling that improves developer productivity.</li> <li value="1">Implement security controls such as RBAC, network policies, and secrets management that meet compliance requirements.</li> <li value="1">Contribute to CI pipeline integrations as part of end-to-end delivery workflows.</li> </ul> <h2>What you'll bring</h2> <ul> <li class="whitespace-normal break-words pl-2">Proficiency in Go for writing and maintaining production-grade services and automation tooling, with the ability to guide others on best practices and code quality. Python or Bash experience is a plus.</li> <li class="whitespace-normal break-words pl-2">Hands-on experience owning production Kubernetes clusters across one or more cloud environments (for example, Amazon EKS, Google GKE, or Azure AKS), including upgrades, scaling, disaster recovery, and reliability engineering.</li> <li class="whitespace-normal break-words pl-2">Experience designing and operating GitOps-based continuous delivery workflows (for example, ArgoCD or Flux) and infrastructure as code (Terraform or equivalent), including reusable modules and safe infrastructure provisioning practices.</li> <li class="whitespace-normal break-words pl-2">Solid understanding of networking fundamentals (DNS, load balancing, ingress) and the ability to reason through failure modes and design tradeoffs, not just apply familiar patterns.</li> <li class="whitespace-normal break-words pl-2">Ability to deliver well-structured, independently driven work, including clear documentation of decisions, tradeoffs, and future considerations, in support of a team that operates asynchronously across time zones.</li> <li class="whitespace-normal break-words pl-2">Strong written and verbal communication skills, including the ability to write system documentation, establish runbooks, and share knowledge in ways that help the broader team move faster and get unblocked quickly.</li> </ul> <h2>About the team</h2> <p>The Runway team builds and operates the Kubernetes-based platform and developer tooling that GitLab engineers use to ship changes safely and reliably. We own core platform capabilities like production cluster lifecycle management, GitOps-based delivery workflows (ArgoCD), infrastructure as code foundations (Terraform modules and standards), and the reliability and observability practices that keep the platform healthy. We collaborate asynchronously with application and security partners to onboard services, improve self-service workflows, and strengthen controls like RBAC, network policies, and secrets management. The team's focus is reducing friction for developers while improving consistency, security, and operational confidence as the platform scales. For more on how this team works, see the <a class="textLink" href="INSERT_URL_HERE">Team Handbook Page</a>.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employme

Senior Backend Engineer, Gitlab Delivery: Runway (Platform Engineering)

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.<br></span></p> <p><span data-sheets-root="1">Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.</span></p></div><p>The Partner team at Vercel is charged with accelerating our growth with partners. As a&nbsp;<strong>Partner Lead, APAC</strong>, you will play a pivotal role in helping to establish, and grow our partner ecosystem with Technology and Solution partners.</p> <p>This is a senior individual contributor role for a builder. You will define the strategy, activate priority partners, and generate meaningful partner-sourced and partner-influenced pipeline. You’ll work cross-functionally across Sales, Marketing, Product, and Leadership to establish Vercel as a strategic platform within the APAC ecosystem.</p> <p>If you are energized by creating net-new revenue streams, shaping GTM strategy with partners, and turning early-stage relationships into scaled growth engines, this role is for you.</p> <h3><strong>What you will do:</strong></h3> <p><strong>Build and Scale the APAC Partner Ecosystem</strong></p> <ul> <li>Define and execute Vercel’s APAC partner strategy across Technology and Solution partners.</li> <li>Identify, recruit, and activate high-impact regional and global partners.</li> <li>Establish scalable engagement models that drive measurable pipeline and revenue.</li> </ul> <p><strong>Drive Partner-Sourced &amp; Influenced Revenue</strong></p> <ul> <li>Develop joint GTM plans with partners to generate partner-sourced and partner-influenced pipeline.</li> <li>Lead co-sell motions, account mapping, and opportunity acceleration in partnership with regional Sales leaders.</li> <li>Own revenue targets tied to partner performance and ecosystem contribution.</li> </ul> <p><strong>Develop Strategic Relationships</strong></p> <ul> <li>Build executive-level relationships with alliance leaders, practice heads, and GTM stakeholders.</li> <li>Serve as the primary point of accountability for strategic partner success in APAC.</li> <li>Align partner objectives with Vercel’s growth priorities.</li> </ul> <p><strong>Solution &amp; Offering Development</strong></p> <ul> <li>Collaborate with Solution partners to package and bring Vercel’s AI Cloud and frontend platform offerings to market.</li> <li>Identify repeatable use cases, industry plays, and reference architectures that unlock scale.</li> <li>Provide structured feedback to Product and Marketing based on regional partner and customer insights.</li> </ul> <p><strong>Enablement &amp; Ecosystem Activation</strong></p> <ul> <li>Lead partner enablement initiatives to ensure technical, sales, and marketing readiness.</li> <li>Equip partners with messaging, positioning, and use-case clarity to successfully sell Vercel.</li> <li>Represent the APAC partner voice internally and ensure alignment across teams.</li> </ul> <p><strong>About you:</strong></p> <ul> <li>7+ years in business development, partner management, and/or sales roles at high growth tech company</li> <li>Proven track record of building partner-sourced pipeline from zero to multi-million-dollar impact.</li> <li>Strong understanding of frontend technologies, cloud infrastructure, and AI development ecosystems.</li> <li>Existing APAC partner network (agencies, GSIs, hyperscalers, technology partners) that you can activate.</li> <li>Experience driving co-sell motions and working closely with regional sales teams.</li> <li>Executive presence with the ability to influence senior stakeholders internally and externally.</li> <li>Highly collaborative, action-oriented, and motivated by exceeding ambitious growth targets.</li> </ul> <p>&nbsp;</p> <h2 class="text-heading-24 md:text-heading-32 mb-6">Benefits:</h2> <ul> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Competitive compensation package, including equity.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Inclusive Healthcare Package.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Flexible Time Off.</li> <li class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.</li> </ul> <p class="text-copy-16 text-gray-900 [&amp;_b]:text-gray-1000 my-6 [&amp;_b]:font-semibold [&amp;_i]:not-italic">Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.</p> <div id="te-floating-button-container"></div>

Partner Lead, APAC

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next <JOB TITLE>.</p> <p><strong>About the job</strong></p> <p>This position is needed to <short descriptor of the job function>.&nbsp;</p> <p><75 words or less summary that tells the story of the open position>.&nbsp;</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Begin each bullet with an action-oriented verb:&nbsp; (generate, identify, perform, cultivate, etc.)</li> <li>Begin each bullet with an action-oriented verb:&nbsp; (generate, identify, perform, cultivate, etc.)</li> <li>Begin each bullet with an action-oriented verb:&nbsp; (generate, identify, perform, cultivate, etc.)</li> <li>Begin each bullet with an action-oriented verb:&nbsp; (generate, identify, perform, cultivate, etc.)</li> <li>Begin each bullet with an action-oriented verb:&nbsp; (generate, identify, perform, cultivate, etc.)</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><em>[CANDIDATES MUST MEET ALL REQUIRED QUALIFICATIONS IN THE JOB DESCRIPTION. IF ANY OF THESE QUALIFICATIONS CHANGE DURING THE HIRING PROCESS, THE JD MUST BE REVISED TO REFLECT THE NEW REQUIREMENTS]</em></p> <p><strong>*Required:</strong></p> <ul> <li>Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.&nbsp;</li> <li>Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.&nbsp;</li> <li>Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.&nbsp;</li> <li>Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.&nbsp;&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Specify education, previous job experience, certifications, technical skills and soft skills required.&nbsp;</li> <li>Specify education, previous job experience, certifications, technical skills and soft skills required.&nbsp;</li> </ul> <p><strong>Location</strong></p> <p><em>&nbsp;[SELECT AN OPTION BELOW. ONLY EDIT THE SECTIONS IN RED IF NEEDED; DO NOT EDIT ANYTHING IN BLACK]</em></p> <ol> <li>This role will be based in our <Dublin, Ireland> office.&nbsp;</li> <li>This role will be <remote, and based in India>.</li> </ol> <p><strong>Travel&nbsp;</strong></p> <p><em>[OPTION A: TRAVEL IS ANTICIPATED FOR THE ROLE AND EMPLOYEE CONNECTION]</em></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <XX%> travel is anticipated to help you connect in-person in a meaningful way.&nbsp;</p> <p><em>[OPTION B: TRAVEL IS ONLY ANTICIPATED FOR EMPLOYEE CONNECTION]</em></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Onboarding Operations Specialist 1

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next Counsel, Commercial.</p> <p><strong>About the job</strong></p> <p>We are actively recruiting for this role to fill an existing vacancy. This position is needed to enable the commercial legal team to support the Go-to-Market Sales team at Twilio. You will partner with the enterprise sales team in the APJ region to manage the full life-cycle negotiation of complex enterprise sales deals.&nbsp;</p> <p>Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company.&nbsp;</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Take ownership of the review, negotiation, drafting and management of a wide range of legal agreements. Advise Twilio’s internal clients on contract interpretation and negotiation. Champion Twilio’s mission, ethics and integrity by ensuring Twilio’s compliance policies are in practice and protect the company from risk, comply with all applicable local laws and regulations, and are in line with Twilio’s values.</li> <li>Seek to understand the context of the positions of Twilio’s customers and the requests from Twilio’s internal clients.&nbsp; Strive to solve problems and address issues from their perspectives.</li> <li>Evaluate which matters and issues are most worthy or in need of your attention at any given time.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>Strong academic credentials and demonstrated record of success as a lawyer (completion of an approved law degree (LLB or JD)</li> <li>Admitted to the Supreme Court of NSW</li> <li>5+ years of commercial transactions experience with at least 3 years of negotiating complex technology transactions (e.g., SaaS)</li> <li>Experience supporting a large sales organization&nbsp;</li> <li>Ability to structure, draft and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, Non-Disclosure Agreements, etc.&nbsp;</li> <li>Proven ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice and recommendations that properly balances the legal risk and business reward</li> <li>Must be able to take complex legal concepts and explain them in a way that allows a non-lawyer to understand the issue and the associated risk</li> <li>Outstanding communication skills, both written and verbal, including the ability to advocate for a position while maintaining a collaborative and open-minded approach</li> <li>Ability to triage a heavy workflow, setting appropriate expectations with internal clients and delivering results efficiently&nbsp;</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Other language skills besides English</li> </ul> <p><strong>Location</strong></p> <p>&nbsp;This role will be remote and based in Sydney, Australia.</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

Counsel, Commercial

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p><strong>An overview of this role</strong></p> <p>As a Staff Engineer on GitLab's Software Composition Analysis team, you'll drive hands-on implementation of security features that help customers understand and manage risks in their software supply chain. Your focus will be on enhancing GitLab's SCA capabilities in dependency scanning and container scanning. You'll work directly on architecture and technical implementation and help the team push forward on three core goals: Gather (introducing data points that help customers understand the urgency of issues, like reachability analysis and supply chain poisoning detection), Integrate (providing other teams with innovative collection techniques for better workflows), and Optimize (solving data correlation at massive scale). You'll contribute hands-on code, help solve novel technical challenges, and establish patterns that improve how the distributed team works together across multiple time zones.</p> <p>Examples of some future features that you may help build:&nbsp;<br>- Dependency scanning for unmanaged C/C++&nbsp;<br>- Dependency Scanning for Yocto environments&nbsp;<br>- Vulnerability detection using CPE-based matching against package metadata</p> <p><strong>What you’ll do</strong></p> <ul> <li>Implement complex features in dependency scanning and container scanning, shipping improvements that increase scan coverage, improve accuracy, and drive adoption of GitLab's SCA capabilities</li> <li>Solve novel technical problems in SCA, establishing reusable patterns that reduce delivery time and improve engineering effectiveness across the team</li> <li>Guide architectural and implementation decisions in collaboration with engineering managers, product managers, and peer engineers to improve scalability, reliability, and delivery outcomes across the team's SCA architecture</li> <li>Contribute code, design reviews, and technical mentorship that raise quality standards, improve maintainability, and strengthen performance across the codebase</li> <li>Collaborate across GitLab's security domain to align SCA work with related efforts in vulnerability management and adjacent product areas, accelerating delivery of shared roadmap goals and improving coordination across related security efforts</li> <li>Identify and resolve technical debt, prioritizing changes that improve team velocity, code health, and long-term maintainability across the team's core SCA services</li> <li>Translate product needs and customer feedback into technical solutions in partnership with product, UX, and security stakeholders, delivering features that address high-impact customer risks and advance shared roadmap goals</li> </ul> <p><strong>What you’ll bring</strong></p> <ul> <li>Hands-on experience in Software Composition Analysis and the ability to contribute to complex security features in dependency scanning and container scanning</li> <li>Deep hands-on expertise in building and evolving dependency scanning and container scanning analyzers</li> <li>Demonstrated ability to design solutions that balance complexity, performance, and maintainability</li> <li>Expertise with backend technologies, particularly Go and/or Ruby on Rails, with ability to pick up new technologies quickly</li> <li>Familiarity with cloud providers like GCP, CloudFlare, or AWS</li> <li>Ability to evaluate technical tradeoffs in SCA and security tooling, with proven success delivering maintainable solutions that help customers manage software supply chain risk</li> <li>Ability to work effectively in distributed, async-first teams across multiple time zones</li> <li>Experience explaining complex technical and security concepts to engineers and stakeholders</li> </ul> <p><strong>About the team</strong></p> <p>The Software Composition Analysis team is part of GitLab's Sec Engineering group, and we focus on building capabilities that help customers identify and manage risks in their software supply chain. We work across areas including dependency scanning, container scanning, and license scanning, and we work closely with product, UX, security, and adjacent engineering teams to close important feature gaps in GitLab's platform. Our team members are distributed across regions including Europe and North America, so we rely on clear documentation, asynchronous communication, and thoughtful coordination across time zones. This opportunity is centered on helping us deliver complex security features while balancing hands-on technical progress with strong team execution.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="font-size:12px;color:#000000;font-weight:normal;text-decoration:none;font-family:'Arial';font-style:normal;text-decoration-skip-ink:none;"> and </span><a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</em></p></div><div class="title">United States Salary Range</div><div class="pay-range"><span>$131,600</span><span class="divider">&mdash;</span><span>$282,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the re

Staff Backend Engineer, AST: Composition Analysis

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><p>As a Solutions Architect, you'll be a credible advisor to GitLab prospects and customers across Australia and New Zealand. You'll help them understand how GitLab's DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. You'll guide organisations through digital transformation, from planning to monitoring, using your technical expertise, knowledge of cloud and modern software development practices, and strong customer focus. Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll lead technical evaluations, including proof of value initiatives and workshops, help shape solution architectures, and serve as the voice of the customer to Product Management. In your first year, you'll focus on driving successful platform adoption, supporting revenue growth through solution selling, and building long-term, strong relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.</p> <h2>What you’ll do</h2> <ul> <li value="1">Guide technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle, advancing qualified opportunities and increasing proof-of-value progression to successful evaluation outcomes.</li> <li value="2">Manage the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments, improving evaluation cycle time and supporting timely, high-quality customer decisions.</li> <li value="3">Work closely with Account Executives and regional sales teams across ANZ to shape and execute account strategies that support new customer acquisition, expansion, and measurable revenue growth.</li> <li value="4">Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation to increase platform adoption and develop long-term GitLab advocates.</li> <li value="5">Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, recommending improvements to existing approaches to improve return on investment, shorten delivery cycles, and accelerate platform adoption.</li> <li value="6">Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by providing feedback, use cases, and competitive insights that inform roadmap priorities and strengthen market positioning.</li> <li value="7">Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral that improve customer and partner enablement at scale.</li> <li value="8">Invest in your own growth and development through ongoing learning, mentorship, and knowledge exchange to continuously improve team effectiveness and the impact of the Solutions Architect function.</li> </ul> <h2>What you’ll bring</h2> <ul> <li value="1">Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.</li> <li value="2">Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.</li> <li value="3">Hands-on experience with GitLab or comparable source control, CI/CD, and DevSecOps platforms, and the ability to map platform capabilities to customer use cases.</li> <li value="4">Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.</li> <li value="5">Ability to manage technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.</li> <li value="6">Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical stakeholders.</li> <li value="7">Skill in building strong relationships, listening closely, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.</li> <li value="8">Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.</li> </ul> <h2>About the team</h2> <p>We, the Solutions Architect team, are part of GitLab's Sales organisation and partner closely with Account Executives to help customers realise the full value of GitLab's AI-powered DevSecOps platform. We work asynchronously across regions to exchange best practices, create reusable technical collateral, and assist one another in solving complex customer challenges. Our team is focused on helping customers modernise software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on 

Solutions Architect - ANZ

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><strong>An overview of this role</strong></h2> <p>As a Senior Solutions Architect in GitLab’s global Solutions Architecture Center of Excellence, you’ll be the trusted technical advisor and pre-sales partner who helps customers unlock the full value of GitLab’s AI-powered DevSecOps platform. You will solve complex challenges across the software lifecycle by connecting GitLab, AI agents, security, and cloud-native capabilities to real business outcomes, guiding customers through digital transformation and modern software delivery. Reporting into the Senior Director and acting as the AI subject matter expert on a team of specialists, you’ll own technical strategy for strategic accounts, lead value stream and Proof of Value (PoV) engagements, and serve as the technical “CTO” for your accounts. In your first year, you’ll be focused on driving successful platform evaluations and adoption as part of the pre-sales process, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and providing thought leadership for raising GitLab’s technical bar globally.</p> <h2><strong>What you’ll do</strong></h2> <ul> <li>You will be operating as an AI SME with a focus on Platforms</li> <li>Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.</li> <li>Drive AI-focused solution strategy as the team’s AI subject matter expert, including competitive positioning and business value justifications.</li> <li>Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.</li> <li>Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.</li> <li>Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.</li> <li>Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.</li> <li>Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.</li> <li>Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.</li> </ul> <h2><strong>What you’ll bring</strong></h2> <ul> <li>Expert resonance for the most strategic aspects of GitLab’s product and customer personas while empowering the field with domain knowledge.</li> <li>Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.</li> <li>Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.</li> <li>Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.</li> <li>Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.</li> <li>Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.</li> <li>Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.</li> <li>Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.</li> <li>Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.</li> </ul> <h2><strong>About the team</strong></h2> <p>This role sits within GitLab’s global Solutions Architecture Center of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization. Our mission is to accelerate GitLab’s market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes. We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions. As an AI-focused Solutions Architect on our team, you’ll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab’s most strategic accounts.</p><div class="content-conclusion"><h4><strong>How GitLab Supports Full-Time Employees</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p> <hr> <p><strong>Country Hiring Guidelines: </strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp;</p> <p><strong>Privacy Policy: </strong>Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us.</p> <p>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discr

Senior Solutions Architect - AI & Platforms SME

<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.<br></span></p> <p><span data-sheets-root="1">Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.</span></p></div><h2>About the Role:</h2> <p>Vercel is looking for a Commercial Vercel Development Representative (VDR) to join our APAC Sales team. Commercial VDRs are key to our product adoption and company growth in the largest companies in the world. In this autonomous role, you will be building a pipeline of qualified business for the Commercial part of our sales organization through cold outbound and working closely with your counterparts on the Commercial Account Executive team. You will also be collaborating cross-functionally with Marketing, Sales Engineering, and Customer Success to learn more about product, positioning, and messaging.</p> <p>The SDR team reaches out to potential customers to introduce them to the value Vercel could bring their business to set up qualified meetings for the Commercial Account Executive Team.&nbsp; This team initiates substantial transformations for our customers, leading to promotions and profits for customers who adopt Vercel.</p> <p>If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.</p> <h2>What You Will Do:</h2> <ul> <li>Identify and engage high-potential companies that could benefit from Vercel’s platform</li> <li>Research prospects and tailor outreach to engineering, product, and marketing leaders</li> <li>Qualify inbound leads and generate outbound opportunities through personalized outreach</li> <li>Partner with Account Executives to build pipeline and drive adoption in the Commercial segment</li> <li>Collaborate cross-functionally with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness</li> </ul> <h2>About You:</h2> <ul> <li>Passion for web development and staying current with the latest trends and technologies</li> <li>2+ years of experience in a technical, sales, or customer support role for a technical product</li> <li>Excellent communication skills — ability to explain complex technical concepts to both technical and non-technical stakeholders</li> <li>Strong problem-solving abilities and attention to detail</li> <li>Self-motivated and able to work independently while also collaborating effectively with cross-functional teams</li> </ul> <h2>Benefits:</h2> <ul> <li data-stringify-indent="0" data-stringify-border="0">Competitive compensation package, including equity.</li> <li data-stringify-indent="0" data-stringify-border="0">Inclusive Healthcare Package.</li> <li data-stringify-indent="0" data-stringify-border="0">Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.</li> <li data-stringify-indent="0" data-stringify-border="0">Flexible Time Off.</li> <li data-stringify-indent="0" data-stringify-border="0">We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.</li> </ul> <p>&nbsp;</p> <p>Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.</p> <p>&nbsp;</p> <div id="te-floating-button-container"></div>

Vercel Development Representative - APAC

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as Twilio’s next <strong>Systems Support Administrator</strong></p> <p><strong>About the job</strong></p> <p>This position is needed to provide operational and technical Salesforce support to North America and Latin America Sales organizations. The role ensures Salesforce CPQ, OLM, and multiple Salesforce instances run efficiently, supporting business processes with high process integrity and stability .</p> <p><strong>Responsibilities</strong></p> <p>In this role, you’ll:</p> <ul> <li>Manage Salesforce user setup, roles, profiles, permissions, and security settings.</li> <li>Oversee Salesforce case management, ensuring SLAs and response times are met.</li> <li>Maintain page layouts, workflows, validation rules, and approval processes.</li> <li>Serve as the escalation point for advanced Salesforce user requests.</li> <li>Troubleshoot and resolve CPQ and multi-instance Salesforce issues.</li> <li>Configure and maintain Salesforce CPQ (catalogs, pricing, discounting, approvals).</li> <li>Support OLM processes including orders, renewals, cancellations, and billing triggers.</li> <li>Ensure synchronization of Salesforce data with ERP/Billing systems.</li> <li>Collaborate with Sales Ops, Finance, IT, and Product teams.</li> <li>Recommend process automation and continuous improvement.</li> <li>Support UAT, deployments, and develop user training materials.</li> </ul> <p><strong>Qualifications&nbsp;</strong></p> <p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p> <p><strong>*Required:</strong></p> <ul> <li>3+ years’ experience as a Salesforce Administrator (Sales Cloud).</li> <li>Salesforce Administrator certification (ADM-201).</li> <li>Strong expertise in Salesforce administration and configuration.</li> <li>Understanding of Salesforce data model, sharing rules, and security.</li> <li>Experience troubleshooting complex integrated system issues.</li> </ul> <p><strong>Desired:</strong></p> <ul> <li>Salesforce CPQ Specialist certification.</li> <li>Experience with Salesforce Revenue Cloud, Billing, or ERP integrations.</li> <li>Knowledge of Apex, Flow, SOQL, and advanced automation.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication skills for technical and non-technical audiences.</li> </ul> <p><strong>Location</strong></p> <p>This role will be based remotely in British Colombia, Alberta, or Ontario Canada</p> <p><strong>Travel&nbsp;</strong></p> <p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.</p> <p><strong>What We Offer</strong></p> <p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p> <p><strong>Compensation</strong></p> <p>The estimated pay ranges for this role are as follows:</p> <ul> <li>Based in Canada : $90,800 - $113,500</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, paid sick time, paid personal time off, paid parental leave.</li> </ul><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

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