At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together. We’re looking for a Technical Support Associate to be the voice of Webflow for our customers and the bridge between their goals and our platform. In this role, you’ll help people solve real-world challenges, guide them through complex problems, and inspire confidence as they create. Every interaction is an opportunity to make a lasting impact—whether it’s troubleshooting a tricky build, uncovering a new workflow, or empowering someone to launch their next big idea. As part of our support team, you’ll not only grow your technical skills but also play a key role in shaping how customers experience Webflow. You’ll collaborate with teammates across support, product, and engineering, share feedback that drives improvements, and celebrate the wins that come from helping thousands of people build on the web. <h2>About the role&nbsp;</h2> <ul> <li>Location: Remote-first (Australia) <ul> <li>Required to work Wednesday - Sundays OR Saturday - Wednesdays</li> </ul> </li> <li>Full-time&nbsp;</li> <li>Permanent&nbsp;</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. <ul> <li>Australia (all figures cited below are in AUD and pertain to workers in Australia) <ul> <li>93,400 - 104,500</li> </ul> </li> </ul> </li> </ul> This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.&nbsp; Please visit our <a href="https://webflow-about.webflow.io/careers">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Application Information: <ul> <li>Application deadline: applications accepted on an ongoing basis until position is closed and filled</li> <li>This posting is for an existing vacancy </li> </ul> </li> <li>Reporting to Manager, Technical Customer Support</li> </ul> As a Technical Support Specialist you’ll …&nbsp; <ul> <li>Deliver consistently exceptional customer experiences to every Webflow user.</li> <li>Assist customers in support queues, chat and phone utilizing various tools such as Zendesk, Zoom and Jira.</li> <li>Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.</li> <li>Advocate for our customers' needs, collaborating closely with your team and manager to identify opportunities for enhancing our product and services.</li> </ul> <h2>About you&nbsp;</h2> Requirements: <ul> <li>Must be able to work weekends (Sunday - Wednesday or Saturday - Wednesday)</li> <li>Have 1+ years of experience in a technical support role bringing high-touch customer support experience in SaaS or technical services, across email, phone, and live chat.</li> <li>Proficient in HTML, CSS, DNS, JavaScript, or have familiarity with Webflow knowledge.</li> </ul> You’ll thrive as a Technical&nbsp; Support Associate if you: <ul> <li>Can quickly self-learn and adapt to evolving product features and digital tools.</li> <li>Possess a deep understanding of Webflow or similar web design tools.</li> <li>Apply analytical and critical thinking skills to technical troubleshooting.</li> <li>Work autonomously while being a creative and supportive team player.</li> <li>Practice radical candor to communicate clearly and solve problems creatively</li> <li>Demonstrate strong written and verbal communication skills in English.</li> <li>Advocate for others such as customers and colleagues and aspire to build a career in customer support.</li> <li>Have experience working with Google Workspace, Slack, Zendesk, and Confluence.</li> <li>Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li>Build lasting customer trust. We build trust by taking action that puts customer trust first.</li> <li>Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.</li> <li>Reinvent ourselves. We don't just improve what exists, we imagine what's possible.</li> <li>Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.</li> </ul> <h3>Benefits</h3> <ul> <li>Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.</li> <li>Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.</li> <li>Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.</li> <li>Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.</li> <li>Wellness for the whole you. Access to mental health resources, therapy and coaching.</li> <li>Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.&nbsp;</li> <li>Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.</li> <li>Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.</li> </ul> Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/">LinkedIn</a>, <a href="https://twitter.com/webflow">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm">Glassdoor</a>.&nbsp; <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice">Webflow’s Applicant Privacy Notice</a>.&nbsp; &nbsp;

Technical Support Associate, Weekends (Australia)

<div class="content-intro">GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp; The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</div><h2>An overview of this role</h2> As an Intermediate Backend Engineer in the <a href="https://handbook.gitlab.com/handbook/engineering/data-engineering/database-excellence/">Database Excellence group</a>, you'll develop and enhance the frameworks, patterns, and tooling that keep GitLab's application datastores scalable, healthy, and safe across GitLab.com and thousands of self-managed instances. You'll work closely with experienced engineers and cross-functional teams to build reliable backend features, learn best practices in data architecture and lifecycle management, and contribute to identifying and addressing performance improvements in our infrastructure. As part of the Data Engineering organization, you'll gain hands-on experience with PostgreSQL and Ruby on Rails in an all-remote, highly collaborative environment where you'll receive mentorship and grow your skills in data scalability and system design. Some examples of our projects: <ul> <li><a href="https://gitlab.com/groups/gitlab-org/-/epics/17719">SQL Traffic Replay Tooling</a></li> <li><a href="https://gitlab.com/groups/gitlab-org/-/epics/16152">Background Operations Framework</a></li> </ul> <h2>What you'll do</h2> <ul> <li value="1">Develop and iterate backend features and data frameworks that make it safe and efficient to work with data at scale across GitLab.com and self-managed deployments.</li> <li value="2">Collaborate with product management, UX, frontend, infrastructure, software delivery, and analytics teams to design and ship high-performing, reliable solutions.</li> <li value="3">Review and improve database-related changes from other engineers and external contributors to ensure data integrity, safety, and performance across diverse environments.</li> <li value="4">Design, build, and maintain tooling such as SQL traffic replay and background operations frameworks to proactively detect and address scalability and performance issues.</li> <li value="5">Research, design, and implement improvements to database performance, scalability, and data health, including areas like soft delete strategies and database migration testing.</li> <li value="6">Document database best practices, anti-patterns, and data architecture guidance so developers can make informed, consistent decisions.</li> <li value="7">Create proactive tooling and guardrails that help developers detect and remediate potential performance and data issues early in the development lifecycle.</li> </ul> <h2>What you'll bring</h2> <ul> <li value="1">Professional software engineering experience working with PostgreSQL in large, complex production environments, including performance tuning and troubleshooting.</li> <li value="2">Proficiency with Ruby on Rails or another Ruby framework, with experience designing, implementing, and reviewing backend features and services.</li> <li value="3">Ability to reason about software design, algorithms, and performance trade-offs at a system level, especially in data-intensive applications.</li> <li value="4">Strong written communication skills and comfort working asynchronously in an all-remote, distributed team.</li> <li value="5">Self-directed work style with effective organizational skills and the ability to manage priorities as a "manager of one."</li> <li value="6">Alignment with GitLab's values, including transparency, collaboration, inclusion, and contribution to open source practices.</li> <li value="7">Openness to learning and applying new tools and approaches, including transferable experience from related data, infrastructure, or developer tooling domains.</li> </ul> <h2>About the team</h2> The <a href="https://handbook.gitlab.com/handbook/engineering/data-engineering/database-excellence/">Database Excellence Group</a> is a remote, agile backend team within the Data Engineering organization that builds and maintains the frameworks, patterns, and tooling that enable GitLab teams to work confidently with data at scale across all application datastores. We focus on data scalability, health, and developer enablement for both GitLab.com and thousands of self-managed deployments, partnering closely with infrastructure, software delivery, and analytics stages to ensure data changes are safe, performant, and compatible across diverse environments. We are independent, self-organized contributors who collaborate asynchronously across regions, and we are currently expanding our mission from proactively identifying and addressing saturation points in GitLab.com infrastructure to also delivering new scalability features and data health initiatives for self-managed customers.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a> and <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/stock-options/" data-sheets-formula-bar-text-link="https://bit.ly/GLequity" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">equity</a>. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</div><div class="title">United States Salary Range</div><div class="pay-range">$98,000&mdash;$210,000 USD</div></div></div><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab

Backend Engineer, Database Excellence (Ruby)

<div class="content-intro">We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/&amp;source=gmail&amp;ust=1651869232122000&amp;usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></div><h3>&nbsp;</h3> Overview FoodStorm, part of Instacart, powers catering and prepared‑foods operations for major retailers. As an Engineering Manager, you will lead a team of full‑stack engineers responsible for FoodStorm’s Order Management Platform, driving both technical and product initiatives that enable retailers to scale their operations. Your work will directly influence how enterprise partners manage orders, production, fulfillment, and integrations. You will join a small, high‑impact engineering team operating like a scale‑up within the support structure of a public Silicon Valley tech company. This role requires strong technical leadership, clear communication, and the ability to partner closely with Product, Professional Services, and other Instacart engineering teams. Combining the culture of a scale-up with the benefits and influence of a Silicon Valley tech giant, FoodStorm provides a unique opportunity to join our small, growing engineering team based in Australia, while collaborating with a large, highly proficient team around the world.&nbsp;The role offers full time work from home or access to offices based in Melbourne, competitive salary and additional employee benefits. &nbsp; <h3>About the Job</h3> <ul> <li>Lead a team of engineers across backend, frontend, and cloud infrastructure to deliver scalable and secure software</li> <li>Collaborate on, and drive the execution of a clear technical and product vision aligned with FoodStorm and Instacart’s platform strategy</li> <li>Serve as a technical authority in full‑stack engineering, overseeing the lifecycle of backend services, APIs, integrations, and UI components</li> <li>Guide the team through complex architectural decisions and implementation of secure, reliable, cloud‑native systems</li> <li>Partner with broader Instacart teams to support retailer integrations and cross‑platform technical initiatives</li> <li>Oversee production systems, ensuring enterprise‑grade reliability, performance, and incident response</li> <li>Drive process improvements that increase engineering efficiency, predictability, and quality</li> <li>Support hiring, onboarding, growth, and mentorship for engineers</li> <li>Promote best practices in coding, testing, documentation, observability, CI/CD, and security</li> <li>Apply pragmatic decision‑making, balancing business priorities with secure and scalable solutions</li> </ul> <h3>About You</h3> Minimum Qualifications <ul> <li>Proven track record as a hands‑on technical leader or engineering manager</li> <li>2+ years experience managing teams of 6+ engineers</li> <li>8+ years experience in web application engineering</li> <li>Highly proficient in React, HTML, CSS, and JavaScript</li> <li>Highly proficient in Microsoft .NET and C#</li> <li>Highly proficient in Microsoft SQL Server or SQL Azure (T‑SQL, schema design, stored procedures)</li> <li>Strong experience delivering secure software aligned to OWASP standards</li> <li>Experience with Azure services, AKS, and cloud‑native architectures</li> <li>Familiarity with Terraform or other infrastructure‑as‑code practices</li> <li>Ability to craft and execute engineering roadmaps aligned to product goals</li> <li>Demonstrated ability to mentor, coach, and develop engineering talent</li> <li>Strong cross‑functional collaboration experience with Product, Professional Services, or customer‑facing teams</li> <li>Exceptional written and verbal communication skills</li> <li>Structured, proactive communication and strong stakeholder management</li> </ul> Preferred Qualifications <ul> <li>Experience with Go, Rust, or Ruby frameworks</li> <li>Experience building enterprise‑grade or retailer‑facing systems</li> <li>Experience working directly with customers or partners in a technical capacity</li> <li>Experience enabling developer productivity and velocity, including AI‑supported development</li> <li>Experience driving 0‑1 technical or product innovation</li> <li>A leadership style grounded in trust, clarity, and empowerment</li> <li>Pragmatism and business awareness in technical decision‑making</li> <li>Strong ability to navigate both a startup‑like environment and Instacart‑scale operations</li> <li>A passion for building great teams and great software</li> </ul> #LI-Remote

Engineering Manager, FoodStorm

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. . &nbsp;</div>See yourself at Twilio Join the team as our next Principal Solutions Engineer for our Twilio Communications APJ team. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This role sits at the intersection of communications, AI, and experience design. You will help customers across APJ — design and build next-generation customer engagement experiences powered by Twilio’s Customer Engagement Platform. These experiences increasingly blend voice, messaging, autonomous and human-assisted agents, and intelligent workflows to create interactions that feel natural, trusted, and brand-aligned. As a Solutions Engineer, you lead the technical and experiential win: shaping how customers think about conversations, designing intelligent flows, prototyping solutions, and translating business intent into scalable architectures. You will guide customers not just on what to build with Twilio, but how those experiences should behave when humans and AI work together. &nbsp; Responsibilities In this role: <ul> <li> <h4>How we work with customers</h4> <h4>Twilio Solutions Engineers take an experience-led, design-driven approach to customer engagement challenges. We work collaboratively with customers to move from ambiguity to clarity through a structured but flexible process:</h4> <ul> <li> <h4>Discover &amp; empathise – deeply understand customer goals, users, and existing engagement journeys through technical and experiential discovery.</h4> </li> <li> <h4>Define &amp; reframe – help customers articulate the real problem to solve, not just the technology they think they need.</h4> </li> <li> <h4>Co-create &amp; prototype – rapidly design and prototype conversational flows, agent experiences, and system architectures using whiteboards, Figma, demos, and live Twilio builds.</h4> </li> <li> <h4>Validate &amp; iterate – test ideas early through demos, pilots, and Proof-of-Concepts to build confidence and momentum.</h4> </li> <li> <h4>Scale &amp; succeed – translate validated experiences into secure, scalable architectures that support long-term customer success.</h4> </li> </ul> <h4>This approach ensures customers don’t just buy Twilio — they understand, trust, and successfully adopt it.</h4> Your impact Customer understanding &amp; experience strategy <ul> <li>Partner closely with Account Executives and customers to understand business objectives, current customer journeys, and engagement challenges.</li> <li>Lead technical and experiential discovery sessions to uncover user needs, communication patterns, pain points, and opportunities across voice, messaging, and digital channels.</li> <li>Translate discovery into clear “as-is” and “to-be” engagement flows, highlighting where automation, AI, and human agents should collaborate.</li> <li>Act as a trusted advisor to senior customer stakeholders, helping them envision how modern, AI-augmented communications can transform their customer and employee experiences.</li> </ul> Conversational &amp; interaction design <ul> <li>Design and demonstrate intelligent, conversational experiences using Twilio products across voice, messaging, and digital channels.</li> <li>Define interaction patterns, agent behaviours, and escalation paths between autonomous AI, assisted agents, and human teams.</li> <li>Shape conversation flows that are clear, contextual, empathetic, and brand-aligned, ensuring customers understand not just the technology, but the experience it creates.</li> <li>Apply practical principles of conversation design, including intent discovery, error handling, fallbacks, and graceful human hand-offs.</li> </ul> Prototyping, demos &amp; proof of value <ul> <li>Build compelling demos, prototypes, and Proof-of-Concepts that bring customer engagement stories to life.</li> <li>Rapidly prototype experiences using Twilio: Flex, Conversations, Voice, Messaging, Segment and AI-powered capabilities to validate ideas early.</li> <li>Support strategic pilots in large enterprise accounts, ensuring solutions are technically sound, scalable, and aligned to customer success metrics.</li> <li>Use storytelling and live demonstrations to help customers see themselves in the solution.</li> </ul> Collaboration &amp; delivery <ul> <li>Work cross-functionally with Twilio Account Executives, Solutions Engineers, Professional Services, Partners, and Product teams to drive deal success.</li> <li>Contribute reusable demo assets, architectures, and best practices to the broader Twilio SE community.</li> <li>Support RFP responses, design documentation, and technical presentations throughout the sales cycle.</li> </ul> </li> </ul> &nbsp; Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! &nbsp; *Required: <ul> <li>At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space</li> <li>Solid understanding and experience of the sales cycle and the role of a pre-sales engineer&nbsp;</li> <li>Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs</li> <li>Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success.&nbsp;</li> <li>An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience.&nbsp;</li> <li>Ability to ask the right questions to build a deep understanding of a customer's needs and guide them to a technical solution using Twilio Communications products</li> </ul> Desired: <ul> <li>Experience designing conversational or AI-assisted experiences, including chatbots, voice bots, or contact centre workflows.</li> <li>Exposure to conversation design concepts such as intents, utterances, entities, error handling, and human-in-the-loop escalation.</li> <li>Hands-on experience with UX / UI design tools such as Figma, FigJam, Sketch, or similar, used to:</li> <li>Practical experience applying Design Thinking methodologies (e.g. empathise, define, ideate, prototype, test) to:</li> <li>Experience with contact centre technologies, CDP, CPaaS, or CCaaS platforms.</li> <li>Understanding of how AI, automation, and human agents can work together in customer engagement scenarios.</li> <li>Knowledge of telecommunications fundamentals like SIP, WebRTC, or large-scale communications systems.</li> <li>Familiarity with sales methodologies and enterprise deal cycles.</li> </ul> Advantageous Unicorns <ul> <li>Knowledge of public cloud platforms (Salesforce, Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures</li> <li>Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:</li> <li>Backend (Java, C#, Node.js, Python or PHP)</li> <li>Web (JS, React)</li> <li>Experience with designing and consuming REST APIs</li> </ul> &nbsp; Location This role will be remote, and based in Australia. &nbsp; Travel&nbsp; We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. &nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.<div class="content-conclusion">. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="h

Principal Solution Engineer

<div class="content-intro"><h2>Who Are We?</h2> Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading <a href="https://api-first-world.com/">The "API-First World" graphic novel</a> to understand the bigger picture and our vision at Postman.</div><h2>About the Team</h2> The Channel Sales team at Postman is responsible for scaling our enterprise business through strategic partners, including systems integrators, resellers, and technology alliances. We work cross-functionally with Sales, Solutions Engineering, Marketing, and Customer Success to drive partner-led demand, accelerate enterprise adoption, and expand Postman’s footprint within large organizations. <h2>The Opportunity</h2> As a Channel Sales Manager, you will play a critical role in accelerating Postman Enterprise adoption by developing and executing partner-led sales motions. This role is ideal for a seller who thrives in complex, multi-stakeholder environment <h2>What You’ll Do</h2> <ul> <li>Own and develop a defined territory by recruiting, enrolling, and activating strategic partners (SIs, resellers, and technology partners) to drive Postman Enterprise sales revenue</li> <li>Build and scale a partner-sourced and partner-influenced pipeline by enabling partners to identify, qualify, and progress opportunities within accounts with large Postman user bases</li> <li>Drive partner-led opportunities through the full lifecycle, from joint prospecting and deal qualification to close, in close alignment with direct sales teams</li> <li>Develop and execute joint territory and account plans with partners to drive consistent, repeatable enterprise adoption</li> <li>Enable partners through onboarding, training, and ongoing coaching to ensure they can effectively source opportunities, position, sell, and deliver Postman Enterprise</li> <li>Deliver early partner wins while building toward larger, multi-team enterprise deployments and long-term services-led expansion</li> <li>Educate partners and customers on the value of Postman Enterprise throughout the evaluation, adoption, and expansion lifecycle</li> <li>Navigate and influence key decision makers within customer organizations by leveraging partner relationships to expand executive-level awareness and engagement</li> <li>Act as a trusted advisor and strong listener, identify partner and customer needs and collaborate with internal Postman teams to ensure successful outcomes</li> <li>Provide detailed weekly reporting on pipeline health, partner performance, forecasts, and territory progress</li> <li>Communicate, organize, and appropriately escalate partner and customer issues including billing, legal, security, onboarding, and technical inquiries</li> <li>Collaborate closely with Solutions Engineering, Customer Success Managers, Partner Marketing, and Leadership to build and execute strategic adoption and expansion plans in large accounts</li> <li>Provide recommendations based on customer business objectives, usage patterns, and partner capabilities to maximize revenue and long-term value</li> </ul> <h2>About You</h2> <ul> <li>8+ years of experience in channel sales, partner management, alliances, or partner-focused GTM roles within an enterprise SaaS organization</li> <li>Proven experience working with AWS, systems integrators, resellers, and technology partners to drive partner-sourced and partner-influenced revenue</li> <li>Strong understanding of partner-led sales motions, including co-selling, joint account planning, and opportunity orchestration with direct sales teams</li> <li>Experience supporting complex enterprise deals by enabling and influencing partners rather than owning the direct customer close</li> <li>Familiarity with developer platforms, APIs, or highly technical products strongly preferred</li> <li>Ability to build trusted relationships with partner sellers, practice leaders, and executives, as well as internal sales and SE teams</li> <li>Strong communication and collaboration skills, with the ability to influence without direct authority</li> <li>Comfortable managing multiple partners and opportunities simultaneously across different stages of the sales cycle</li> <li>Data-driven approach to pipeline management, forecasting, and partner performance tracking</li> <li>Track record of driving outcomes through enablement, joint execution, and consistent partner engagement</li> <li>Customer-centric mindset, with a focus on driving successful adoption and long-term value through partners</li> </ul> Postman hires company builders. You enjoy building partner relationships, creating repeatable motions, and helping scale a high-impact channel business as part of one of the best companies in the world.<div class="content-conclusion"><h2 data-renderer-start-pos="4036">What Else?</h2> In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.&nbsp; At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Austin, Tokyo, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. <h2 data-renderer-start-pos="3620">Our Values</h2> At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. <h2>Equal opportunity</h2> Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.</div>

Channel Sales Manager, Australia

<div class="content-intro">GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp; The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</div><h2>An overview of this role</h2> GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable. As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on. <h2>Organizational Focus Areas</h2> Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority. <h3>Production Engineering (Infrastructure Platforms)</h3> This track leads high-impact platform initiatives for our multi-tenant SaaS infrastructure. You will lead the technical roadmap across key areas of Production Engineering to ensure our global operations remain resilient and modern. <ul> <li>Core Focus: Lead strategy and execution of our multi-tenant SaaS infrastructure in collaboration with other Platform teams..</li> <li>Collaboration: Partner with Database Operations and Cells teams to align production engineering efforts with the overall platform strategy.</li> </ul> <h3>Group Tenant Scale (GTS)</h3> This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms.. <ul> <li>Core Focus: Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.</li> <li>Distributed Architecture: Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.</li> <li>Strategic Decisions: Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.</li> </ul> <h3>GitLab Delivery&nbsp;</h3> The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings. <ul> <li value="1">Core Focus: Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.</li> <li value="2">Developer Experience: Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.</li> <li value="3">Delivery at Scale: Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.</li> </ul> <h2> What You'll Do</h2> <ul> <li value="1">Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.</li> <li value="2">Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.</li> <li value="3">Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.</li> <li value="4">Translate business and product strategy into long-term technical roadmaps and execution plans.</li> <li value="5">Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.</li> <li value="6">Establish technical standards and architectural patterns that raise quality and consistency across the organization.</li> <li value="7">Be accountable for production outcomes, including reliability, performance, and operational excellence.</li> <li value="8">Mentor senior engineers and act as a force multiplier through influence rather than direct authority.</li> <li value="9">Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.</li> </ul> <h2>What You'll Bring</h2> <ul> <li value="1">Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.</li> <li value="2">Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.</li> <li value="3">Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.</li> <li value="4">Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.</li> <li value="5">Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.</li> <li value="6">Experience being accountable for production systems, not just design recommendations.</li> <li value="7">Ability to author and drive long-term technical strategy and multi-month roadmaps.</li> <li value="8">Track record of leading through influence and shaping technical direction without direct authority.</li> <li value="9">Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.</li> <li value="10">Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.</li> </ul> <h2>About the team</h2> The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" dat

Principal Engineer, Infrastructure Platforms

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. . &nbsp;</div>See yourself at Twilio Join the team as Twilio’s next:&nbsp;Assistant Counsel, Government, Policy and Regulatory Affairs, APJ About the job Twilio’s Government, Policy, and Regulatory Affairs (GPRA) team is a strategic component of our success. As our APJ presence grows, the Assistant Counsel, Government, Policy, and Regulatory Affairs will join a growing and dynamic team. Working closely with the business, you’ll help track, assess, and communicate policy evolutions and contribute to the development and execution of our engagement strategy, representing Twilio to national institutions, governments, and authorities in APJ. Responsibilities In this role, you’ll: <ul> <li>Proactively monitor and track Policy and regulatory developments relevant to Twilio in APJ.</li> <li>Own and drive key GPRA APJ processes, including newsletters, and knowledge-sharing updates.</li> <li>Track and ensure regulatory compliance obligations such as reporting requirements into regulators are met in a timely manner.</li> <li>Provide project management and administrative support to senior attorneys and policy leads, including tracking deliverables, maintaining work plans, and coordinating inputs across internal stakeholders.</li> <li>Assist with drafting, research, and document preparation, ensuring timely follow-up on action items and helping organize materials for filings, meetings, and regulatory engagements.</li> <li>Respond promptly to requests and questions from internal stakeholders, summarizing, and communicating regulatory requirements in a clear, concise, succinct and business friendly way.</li> <li>Support internal and external regulatory meetings.</li> <li>Accurately manage complex legal and regulatory information, structure workflows to meet competing deadlines, and proactively identify compliance risks.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Design and maintain compliance and regulatory document systems ready for reporting or audit processes. Ensure effective version control where needed.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> <li>Lead workflow design and process improvements, track regulatory and compliance metrics and enhance team efficiency.&nbsp;</li> <li>Engage with senior lawyers and decision makers to advance work programs and ensure timely delivery of internal and external objectives.</li> <li>Maintain accurate and timely updates in internal systems, including Airtable, track regulatory workstreams and enable the team to plan and follow up effectively.</li> </ul> &nbsp; Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required <ul> <li>Either JD, LL.B. or equivalent degree, or equivalent practical experience.</li> <li>3 - 4 years PQE&nbsp;&nbsp;</li> <li>Experience working in law, policy or regulatory in Australia, New Zealand or another relevant APJ jurisdiction.</li> <li>An understanding of telecoms and tech regulatory frameworks in the APJ region or an understanding of other highly regulated industries such as financial services or energy.</li> <li>Experience advising on regulatory compliance matters at a law firm, in-house, or government agency.</li> <li>Demonstrates a collaborative spirit, contributing positively to team dynamics while also possessing the ability to work independently and drive initiatives forward autonomously.</li> <li>Critical thinking, good judgment, and ability to balance priorities, resources in order to deliver on concurrent projects.</li> <li>Takes ownership of workstreams by maintaining clear task overviews, tracking deadlines, and driving execution in collaboration with the wider team.</li> <li>Demonstrates strong organizational skills by coordinating across internal functions and ensuring timely delivery of priorities, while also actively contributing to execution.</li> <li>Familiarity and experience in drafting regulatory filings and legislative consultation submissions.</li> <li>Experience managing responses to regulatory communications, enforcement actions, and other regulatory inquiries and consultations.</li> </ul> &nbsp; Desired <ul> <li>In-house, government, regulator, or law firm experience working on telecommunications policy, law and regulation (or other highly regulated tech industry) and the development of compliance strategies, governance, and frameworks, ideally across multiple jurisdictions.</li> <li>Experience developing, evaluating, and maintaining programs that ensure regulated products and services comply with laws, regulations and industry standards.</li> <li>Experience managing and driving the completion of compliance projects and partnering effectively with cross-functional teams.</li> <li>Knowledge of German, French, Spanish, Italian, Portuguese, Japanese or other languages is a plus.</li> <li>Policy, legal, regulatory, compliance or relevant advanced degree/experience.</li> </ul> &nbsp; Location This role will be remote, and based in Melbourne (preferred), Sydney, Canberra or Brisbane.. Travel&nbsp; We prioritize connection and opportunities to build relationships with our stakeholders and each other. For this role, up to 20% travel is anticipated to help you connect in-person in a meaningful way and engage with stakeholders as appropriate.&nbsp; What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.<div class="content-conclusion">. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Assistant Counsel, Government, Policy and Regulatory Affairs

<div class="content-intro">Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.</div>We are looking to hire an exceptional Public Policy Analyst to support Discord’s work with governments and other policymakers in Australia and across the Asia Pacific region. As a Public Policy Analyst, you’ll have the opportunity to work with Discord to ensure the Policy team’s operations run smoothly. You’ll report to the Head of Asia Pacific Public Policy and collaborate with Discord’s public policy, legal and trust and safety teams.&nbsp; What you'll be doing <ul> <li>Research, analysis and writing to inform public policy work across the region as required</li> <li>Support information flows across the team and to cross functional colleagues</li> <li>Respond to or escalate requests from internal stakeholders</li> <li>Facilitate processes and approvals for external engagements</li> <li>Partner cross-functionally with the Legal, Policy, Trust &amp; Safety, and Communications teams</li> </ul> What you should have <ul> <li>Bachelor degree or equivalent work experience</li> <li>Strong written and verbal communication skills</li> <li>Curiosity and ability to jump into less familiar areas and learn while doing</li> <li>Excellent organizational skills, time management, and attention to detail</li> <li>Ability to navigate complex workflows across multiple tracking tools</li> <li>Commitment to diversity, inclusion, and belonging</li> </ul> Bonus points <ul> <li>Project management experience</li> <li>You enjoy creating order from chaos</li> <li>You are familiar with Discord and Google Workspace applications</li> <li>You’re interested in technology and policy</li> <li>People always wanted to borrow your notes from class </li> </ul> This is an international position in Australia employed by an international PEO.<div class="content-conclusion">Why Discord?&nbsp; Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking&nbsp;<a href="https://discord.com/terms/applicant-candidate-privacy-policy">HERE.</a></div>

Public Policy Analyst (APAC)

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. . &nbsp;</div>See yourself at Twilio Join the team as Twilio’s next Presales Architect, Product Specialist 5 (Voice, CX) About the job This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.&nbsp; Responsibilities In this role, you’ll: <ul> <li>Develop your expertise of the Twilio platform, use cases and buyer personas,&nbsp; while staying current on CPaaS, contact center, and Voice AI industry trends.</li> <li>Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams.</li> <li>Design solutions across voice and digital channels, including routing, IVR, agent workflows, CRM integration, analytics, and end-to-end customer journey design.</li> <li>Teach cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases&nbsp; (Sales, Presales, Marketing, Enablement, CS, Product, etc.)</li> <li>Mentor core sales and SE team members on value-selling strategies and complex solution sales.</li> <li>Document recent patterns and technology shifts with our clients and prospects to influence Product and R&amp;D strategy via GTM interlock and PDLC processes.</li> <li>Provide proactive thought leadership and feedback to improve our Specialist Sales Org and the multi-product GTM motion.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>Demonstrated ability to lead complex solutions sales cycles, including novel solution scoping, design, and validation.</li> <li>Expert stakeholder collaboration and influencing skills.</li> <li>6+ years of progressive presales experience, including complex solution architecture.</li> <li>2+ years of demonstrated expertise CPaaS and/or contact center solutions, such as: <ul> <li>Voice and digital channels (SMS, chat, messaging apps)</li> <li>Routing, queues, and IVR.</li> <li>Agent workflows and desktop experiences.</li> <li>CRM and knowledge system integrations.</li> </ul> </li> <li>Strong track record of excellent verbal and written communication skills, and&nbsp; driving deal strategy with creative and compelling storytelling.</li> <li>Experience selling and designing solutions across multiple product areas within a CPaaS or contact center platform.</li> <li>Confidence influencing and engaging with a highly skilled and experienced audiences including C-level executives.</li> </ul> Desired: <ul> <li>Experience working in an overlay or specialist presales capacity.</li> <li>Experience collaborating with product on strategy, positioning, and roadmap.</li> </ul> Location This role will be remote, and based in either Australia or Singapore. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.&nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.<div class="content-conclusion">. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

Presales Architect, Product Specialist 5 (Voice, CX)

<div class="content-intro">GitLab is an open-core software company that develops the most comprehensive <a href="https://about.gitlab.com/solutions/devops-platform">AI-powered DevSecOps Platform</a>, used by more than 100,000 organizations. Our <a href="https://about.gitlab.com/company/mission">mission</a> is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like <a href="https://about.gitlab.com/gitlab-duo/">Duo Enterprise</a> and <a href="https://about.gitlab.com/blog/gitlab-duo-agent-platform-what-is-next-for-intelligent-devsecops/">Duo Agent Platform</a>, customers get AI benefits at every stage of the SDLC.&nbsp; The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our <a href="https://handbook.gitlab.com/handbook/values/">values</a> and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</div><h4>An overview of this role</h4> As a member of the <a href="https://handbook.gitlab.com/handbook/security/product-security/infrastructure-security/">Infrastructure Security Team</a> within the <a href="https://handbook.gitlab.com/handbook/security/product-security/">Product Security Department</a> you will work with teams across GitLab to ensure that the components that comprise our public cloud infrastructure are built from the beginning with the resiliency and security expectations that our customers rely on to power their DevSecOps goals. As a Senior Security Engineer, you will lead cross-team infrastructure security initiatives that strengthen GitLab's SaaS Platforms (e.g. GitLab Dedicated, Cells) and Self-Managed offerings. You'll design and own the implementation of security solutions while collaborating with various stakeholders across GitLab. Your technical leadership and hands-on execution will drive pragmatic security capabilities that empower critical software factories globally to operate securely at scale. What You’ll Do&nbsp;&nbsp; <ul> <li>Lead cross-team infrastructure security initiatives from design through delivery, owning technical outcomes and stakeholder communication</li> <li>Design and implement security solutions for cloud infrastructure, container platforms, and orchestration systems</li> <li>Drive security reviews for infrastructure changes, providing guidance and identifying risks before they reach production</li> <li>Develop secure patterns and reference implementations that enable engineering teams to deliver secure infrastructure quickly</li> <li>Identify systemic security gaps in cloud, Kubernetes, and infrastructure configurations, then lead remediation efforts across affected systems</li> <li>Partner with SRE, Infrastructure, and Engineering teams to integrate security into platform services and deployment pipelines</li> <li>Mentor and partner with engineers supporting their professional development</li> <li>Contribute to the team's technical roadmap, identifying high-impact security improvements aligned with business objectives</li> <li>Fulfill the <a href="https://handbook.gitlab.com/handbook/security/product-security/#the-product-security-mission">Product Security Division Mission</a> of securing GitLab Infrastructure with our own product (“dogfooding”)&nbsp;&nbsp;&nbsp;</li> </ul> What You’ll Bring&nbsp; <ul> <li>Strong experience securing cloud infrastructure at scale (AWS/GCP/Azure), including IAM, networking, compute, and storage services</li> <li>Proficiency in multiple programming languages (Go, Python, Ruby) with ability to build production-quality security tooling</li> <li>Deep knowledge of container security, Kubernetes hardening, and orchestration platform security best practices</li> <li>Extensive experience with Infrastructure-as-Code security (Terraform, Ansible, CloudFormation) including policy-as-code and automated compliance</li> <li>Experience with or strong interest in leveraging AI to automate processes increasing efficiency</li> <li>Experience leading technical initiatives across multiple teams with demonstrated ability to drive consensus and deliver results</li> <li>Track record of identifying security risks in complex systems and implementing effective mitigations</li> <li>Strong written and verbal communication skills, able to explain security trade-offs to both technical and non-technical audiences</li> <li>Bonus: Experience in high-reliability domains (e.g. finance, healthcare, government, telecom)</li> <li>Bonus: Familiarity with regulatory and compliance frameworks (e.g. PCI-DSS, FedRAMP, ISO27001, SOC II)</li> <li>Share <a href="https://about.gitlab.com/handbook/values/">our values</a>, and work in accordance with those values</li> </ul><div class="content-conclusion"><h4>How GitLab will support you</h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/">Flexible Paid Time Off</a>&nbsp;</li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&amp;text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging.">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/">Equity Compensation &amp; Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave">Parental leave</a>&nbsp;</li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment">Home office</a> support</li> </ul> Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. <hr> Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.&nbsp;&nbsp; Privacy Policy: Please review our <a href="https://handbook.gitlab.com/handbook/hiring/candidate-faq/recruitment-privacy-policy/" target="_blank">Recruitment Privacy Policy.</a> Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#equal-employment-opportunity-policy" target="_blank">GitLab’s EEO Policy</a>&nbsp;and&nbsp;<a href="https://about.gitlab.com/handbook/labor-and-employment-notices/#eeoc-us-equal-employment-opportunity-commission-notices" target="_blank">EEO is the Law</a>. If you have a disability or special need that requires&nbsp;<a href="https://about.gitlab.com/handbook/people-policies/inc-usa/#reasonable-accommodation" target="_blank">accommodation</a>, please let us know during the&nbsp;<a href="https://about.gitlab.com/handbook/hiring/interviewing/#adjustments-to-our-interview-process" target="_blank">recruiting process</a>.</div>

Senior Infrastructure Security Engineer 

<div class="content-intro"><h3>Join Udemy. Help define the future of learning.</h3> Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.&nbsp; Learn more about us on our<a href="https://about.udemy.com/company/"> company page</a>.</div>Where we work &nbsp; Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.&nbsp;&nbsp; &nbsp; &nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp; About your skills <ul> <li> Account Management: You’re capable of independently managing a book of assigned accounts, taking ownership of customer relationships and satisfaction. You develop and implement account management plans, focusing on customer retention and revenue growth. You proactively identify customer needs and opportunities, and collaborate with internal teams to deliver solutions. You’re able to resolve complex customer issues and conflicts, demonstrating strong problem-solving skills. You proactively identify opportunities to expand customer relationships and upsell/cross-sell Udemy Business solutions. You communicate clearly and proactively with your clients, by setting clear expectations, managing the vision, and consistently driving your business forward. You maintain accurate and up-to-date customer records in our CRM, tracking all interactions and activities. </li> <li> Prioritization: As a Commercial AE, your success hinges on your ability to prioritize effectively. You'll strategically focus on the most promising opportunities, identifying deals with the highest potential value, fastest close times, and best alignment with Udemy solutions. This means analyzing your pipeline, rigorously qualifying leads, and allocating time to nurture your key accounts. By saying "no" to less impactful activities, you'll efficiently deploy your resources to drive impactful results and consistently exceed sales targets, making you a top performer. </li> <li> Critical Thinking: Your critical thinking sets you apart in your business. Your curiosity leads you to go deeper in discovery - you aren’t interested in surface-level solutions for surface-level problems; rather, you ask insightful questions to get to the core issues, which enables you to provide true solutions. &nbsp;You are constantly looking for creative ways to bring in future business.&nbsp; </li> <li> Coachability: You constantly take initiative toward your own skill development, exploring new resources and soliciting feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence. You seek out leadership opportunities, demonstrating initiative and resourcefulness in driving team and business growth. </li> </ul> &nbsp; About this role &nbsp; Account Executives on the Commercial team will prospect, consult, and sell to companies with up to 1,000 employees, with an industry focus of Professional Services, Consulting, Financial Services, Technology and Manufacturing. This is a complex and challenging role involving both transactional and longer sales-cycle/strategic deals, across both new business and existing clients. In this role, you will learn to master more complex sales tactics, balance short term vs long term pipeline, and how to effectively source deals from a wide variety of channels. &nbsp; What you'll be doing&nbsp;&nbsp; &nbsp; &nbsp; <ul> <li> Prospecting into current customers and new logos to generate pipeline </li> <li> Managing full cycle selling from discovery to close, selling both transactional and multi-year, 5-figure deals </li> <li> Driving value to your prospects by identifying business needs and aligning Udemy’s offering through a strategic evaluation, leveraging our Value Selling methodology and MEDDPICC for qualification </li> <li> Creating and delivering accurate sales forecasts through strong pipeline management and deal knowledge&nbsp; </li> <li> Collaborating with the greater sales team to share best practices and innovate </li> </ul> &nbsp; What you’ll have&nbsp; &nbsp; While this work is based more on the skills a person has than what they have done, a typical profile could include the following:&nbsp; &nbsp; <ul> <li> 2-4+ years relevant closing experience </li> <li> B2B sales experience (SaaS preferred) </li> <li> Strong communication, strategic thinking, prospecting and planning skills </li> <li> Ability to adapt, or willing to learn how to develop a growth mindset </li> <li> Motivated with a competitive drive, eager to learn, and humble </li> <li> Your values align with Udemy values: Lead the Way, Embody Ownership, Act as One Team, Relentless Focus and Never Stop Learning&nbsp; </li> </ul> #LI-TP1<div class="content-conclusion"><h3>Why work here?</h3> You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN&nbsp;together.&nbsp; <h3>Our Benefits Start with U</h3> Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our <a href="https://www.udemybenefits.com/au/au-home">Australia Benefits, </a><a href="https://www.udemybenefits.com/in/in-home">India Benefits,</a><a href="https://www.udemybenefits.com/ie/ie-home" target="_blank"> Ireland Benefits,</a> <a href="https://www.udemybenefits.com/mx/home">Mexico Benefits</a>,&nbsp;<a href="https://www.udemybenefits.com/tr/home" target="_blank">Turkiye Benefits</a> &amp; <a href="https://www.udemybenefits.com/us/home" target="_blank">US Benefits,</a>&nbsp;pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.&nbsp; <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.</div> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section">At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!&nbsp;</div> </div> </div> </div> </div> </div> </div> </div> Information regarding data privacy is available within the<a href="https://about.udemy.com/careers-privacy-notice/"> Udemy Careers Privacy Notice</a>.</div>

Commercial Account Executive II

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</div>See yourself at Twilio Join the team as our next Senior Solutions Engineer for our Twilio Communications APJ team.&nbsp; About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This role sits at the intersection of communications, AI, and experience design. You will help customers across APJ — design and build next-generation customer engagement experiences powered by Twilio’s Customer Engagement Platform. These experiences increasingly blend voice, messaging, autonomous and human-assisted agents, and intelligent workflows to create interactions that feel natural, trusted, and brand-aligned. As a Solutions Engineer, you lead the technical and experiential win: shaping how customers think about conversations, designing intelligent flows, prototyping solutions, and translating business intent into scalable architectures. You will guide customers not just on what to build with Twilio, but how those experiences should behave when humans and AI work together. Responsibilities <h4>Twilio Solutions Engineers take an experience-led, design-driven approach to customer engagement challenges. We work collaboratively with customers to move from ambiguity to clarity through a structured but flexible process: In this role, you’ll:</h4> <ul> <li>Discover &amp; empathise – deeply understand customer goals, users, and existing engagement journeys through technical and experiential discovery.</li> <li>Define &amp; reframe – help customers articulate the real problem to solve, not just the technology they think they need</li> <li>Co-create &amp; prototype – rapidly design and prototype conversational flows, agent experiences, and system architectures using whiteboards, Figma, demos, and live Twilio builds.</li> <li>Validate &amp; iterate – test ideas early through demos, pilots, and Proof-of-Concepts to build confidence and momentum.</li> <li>Scale &amp; succeed – translate validated experiences into secure, scalable architectures that support long-term customer success.</li> <li>Partner closely with Account Executives and customers to understand business objectives, current customer journeys, and engagement challenges.</li> <li>Lead technical and experiential discovery sessions to uncover user needs, communication patterns, pain points, and opportunities across voice, messaging, and digital channels.</li> <li>Translate discovery into clear “as-is” and “to-be” engagement flows, highlighting where automation, AI, and human agents should collaborate.</li> <li>Act as a trusted advisor to senior customer stakeholders, helping them envision how modern, AI-augmented communications can transform their customer and employee experiences.</li> <li>Design and demonstrate intelligent, conversational experiences using Twilio products across voice, messaging, and digital channels.</li> <li>Define interaction patterns, agent behaviours, and escalation paths between autonomous AI, assisted agents, and human teams.</li> <li>Shape conversation flows that are clear, contextual, empathetic, and brand-aligned, ensuring customers understand not just the technology, but the experience it creates.</li> <li>Apply practical principles of conversation design, including intent discovery, error handling, fallbacks, and graceful human hand-offs.</li> <li>Build compelling demos, prototypes, and Proof-of-Concepts that bring customer engagement stories to life.</li> <li>Rapidly prototype experiences using Twilio: Flex, Conversations, Voice, Messaging, Segment and AI-powered capabilities to validate ideas early.</li> <li>Support strategic pilots in large enterprise accounts, ensuring solutions are technically sound, scalable, and aligned to customer success metrics.</li> <li>Use storytelling and live demonstrations to help customers see themselves in the solution.</li> <li>Work cross-functionally with Twilio Account Executives, Solutions Engineers, Professional Services, Partners, and Product teams to drive deal success.</li> <li>Contribute reusable demo assets, architectures, and best practices to the broader Twilio SE community.</li> <li>Support RFP responses, design documentation, and technical presentations throughout the sales cycle.</li> </ul> &nbsp; Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! &nbsp; *Required: <ul> <li>At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space</li> <li>Solid understanding and experience of the sales cycle and the role of a pre-sales engineer&nbsp;</li> <li>Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs</li> <li>Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success.&nbsp;</li> <li>An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience.&nbsp;</li> <li>Ability to ask the right questions to build a deep understanding of a customer's needs and guide them to a technical solution using Twilio Communications products&nbsp;&nbsp;</li> </ul> Desired: <ul> <li> <ul> <li>Experience designing conversational or AI-assisted experiences, including chatbots, voice bots, or contact centre workflows.</li> <li>Exposure to conversation design concepts such as intents, utterances, entities, error handling, and human-in-the-loop escalation.</li> <li>Hands-on experience with UX / UI design tools such as Figma, FigJam, Sketch, or similar, used to: <ul> <li>Visualise customer journeys, interaction flows, and conversation maps</li> <li>Rapidly prototype engagement experiences and agent workflows</li> <li>Collaborate with customers and internal teams during discovery, design, and validation sessions</li> </ul> </li> <li>Practical experience applying Design Thinking methodologies (e.g. empathise, define, ideate, prototype, test) to: <ul> <li>Lead customer discovery and problem framing</li> <li>Facilitate co-creation workshops with technical and business stakeholders</li> <li>Translate ambiguous business challenges into clear experience and technical requirements</li> </ul> </li> <li>Experience with contact centre technologies, CDP, CPaaS, or CCaaS platforms.</li> <li>Understanding of how AI, automation, and human agents can work together in customer engagement scenarios.</li> <li>Knowledge of telecommunications fundamentals like SIP, WebRTC, or large-scale communications systems.</li> <li>Familiarity with sales methodologies and enterprise deal cycles.</li> </ul> </li> </ul> Location This role will be remotely based in Australia Travel&nbsp; We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. &nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon r

Principal Presales Engineer

<div class="content-intro"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://www.redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">www.redditinc.com</a>.</div> </div> </div> </div> </div> </div></div>The front page of the internet, Reddit brings over 430 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy. We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US.&nbsp;As an integral part of the International Community team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to&nbsp;everyone in the world.&nbsp; As the Senior Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the Australia market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the Australia. This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook&nbsp;in close tandem with Product&nbsp;that unlocks the next hundreds of millions of global Redditors excites you, then you’ve found the right place! Responsibilities: <ul> <li>Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities. • Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans. • Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators. • Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook. • Be obsessive about achieving aggressive goals and outcomes. • Analyze quantitative and qualitative data, set KPls, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market. • Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and&nbsp;BD</li> </ul> What We Can Expect From You: <ul> <ul> <li>5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.</li> <li>Deep knowledge and understanding of Australian culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.</li> <li>Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to Australia and an appreciation for the diverse cultural facets shaping contemporary society.</li> <li>Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.</li> <li>Results-obsessed: demonstrates outstanding execution and high attention to detail.</li> <li>Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.</li> </ul> </ul> Bonus Points: <ul> <li>Experience being a power user on Reddit</li> </ul> &nbsp;<div class="content-conclusion">In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.&nbsp; We will not sell your personal information or disclose it to any third party for their marketing purposes.&nbsp; We will delete any recording of your interview promptly after making a hiring decision.&nbsp; For more information about how we will handle your personal information, including our retention of it, please refer to our <a href="https://redditinc.com/policies/candidate-privacy-policy">Candidate Privacy Policy for Potential Employees and Contractors</a>. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.&nbsp; Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.</div>

Senior Community Manager (contract)

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together. We’re looking for a Senior Partner Manager to help us develop and implement strategies to grow the Webflow partner ecosystem in APAC. You'll be responsible for building strategic relationships with agencies who can extend Webflow's reach into enterprise markets, while creating scalable programs that drive mutual growth and success. You'll work cross-functionally with our sales, marketing, and product teams to identify high-value partnership opportunities, design compelling partner value propositions, and establish frameworks that enable effective co-selling and revenue generation. <h1>About the role:</h1> <ul> <li>Location: Remote-first (Australia)</li> <li>Full-time</li> <li>Permanent</li> <li>Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. <ul> <li>Australia (all figures cited below in AUD and pertain to workers in Australia) <ul> <li>200,000 - 260,000 AUD&nbsp;</li> </ul> </li> </ul> </li> </ul> For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. <ul> <li>Application Information: <ul> <li>Application deadline: applications accepted on an ongoing basis until position is closed and filled</li> <li>This posting is for a new position.</li> </ul> </li> <li>Reporting to the Director, Partner Account Management</li> </ul> As a Senior Partner Manager, you’ll …&nbsp; <ul> <li>Help continue to define the structure of the Webflow partner ecosystem</li> <li>Build acquisition and business development strategies to grow Webflow’s partner ecosystem in APAC.</li> <li>Work cross-functionally with sales, solution engineering, product, and marketing teams to provide partners with the best tools, resources, and features&nbsp;</li> <li>Identify, pursue, and acquire new partners aligned with our Ideal Sales Partner Profile (IsPP) <ul> <li>Client Logos aligned with our ICP</li> <li>Dedicated Marketing</li> <li>Dedicated Sales</li> <li>Have prior experience of&nbsp; SaaS Enterprise partnerships such as Optimizely &amp; Contentful</li> <li>Full stack agency (complete delivery lifecycle capability)</li> <li>Strategic advisors of client technology selection</li> <li>$50k min~ project size</li> </ul> </li> <li>Create and lead business objectives of partner acquisition, co-sell opportunity generation, and revenue</li> <li>Build long term collaborations and champion partner account adoption, expansion, and retention</li> <li>Drive Partner Sourced opportunities resulting in a pipeline for our Sales Led team.</li> </ul> <h1>About you:</h1> Requirements: <ul> <li>Have 8+ years of experience in a Partner Management role, with KPIs pertaining to “Partner Sourced” pipeline</li> <li>Have experience as a first Partnerships hire in APAC, acting as both individual contributor and regional leader to build sales pipeline and scalable processes.</li> <li>Have experience with partner marketing, partner programs, and/or business development</li> <li>Excel at navigating complex stakeholder landscapes, balancing partner needs with internal priorities while maintaining momentum toward shared business objectives.</li> </ul> You’ll thrive as a Senior Partner Manager if you: <ul> <li>Are naturally data-driven, using metrics to identify growth opportunities and having difficult conversations when partner performance doesn't meet expectations.</li> <li>Operate with structured autonomy, proactively managing your portfolio of partners without constant oversight while executing against well-defined goals.</li> <li>Possess strong commercial instincts, quickly recognizing mutual value-creation opportunities that drive revenue for both organizations.</li> <li>Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li>Build lasting customer trust. We build trust by taking action that puts customer trust first.</li> <li>Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.</li> <li>Reinvent ourselves. We don't just improve what exists, we imagine what's possible.</li> <li>Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.</li> </ul> <h3>Benefits</h3> <ul> <li>Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.</li> <li>Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.</li> <li>Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.</li> <li>Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.</li> <li>Wellness for the whole you. Access to mental health resources, therapy and coaching.</li> <li>Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.&nbsp;</li> <li>Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.</li> <li>Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.</li> </ul> Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/">LinkedIn</a>, <a href="https://twitter.com/webflow">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm">Glassdoor</a>.&nbsp; <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice">Webflow’s Applicant Privacy Notice</a>.&nbsp; &nbsp;

Senior Partner Manager, APAC

<div class="content-intro">Who we are&nbsp; At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.</div>See yourself at Twilio Join the team as Twilio’s next Senior Solutions Engineer - APJ on Twilio’s Digital Sales Communications team! About the job This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment. Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers. As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight. Responsibilities In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.</li> <li>Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.</li> <li>Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.</li> <li>Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.</li> <li>Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.</li> <li>Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.</li> <li>Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.</li> </ul> Qualifications&nbsp; Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.</li> <li>Excellent communicator and presenter able to gain audience confidence.</li> <li>An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.</li> <li>Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.</li> <li>Previous software development experience or working knowledge in one or more of the following areas: <ul> <li>Backend (Java, C#, Node.js, Python, PHP)</li> <li>Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)</li> <li>Experience building with REST APIs.</li> </ul> </li> <li>Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.</li> </ul> Desired: <ul> <li>Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.</li> <li>Previous experience in Telecom, SIP, Contact Center, or Security is a plus.</li> <li>Experience with sales methodologies.&nbsp;</li> </ul> Location This role will be Remote, and based in Australia, Japan or Singapore. Travel&nbsp; We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.&nbsp; What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.<div class="content-conclusion">Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a> Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>

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