Remote within: US, Canada, UK, Portugal

About the role

New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them.

As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software.

Responsibilities

Product strategy and roadmap

• Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience.
• Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software.
• Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities.
• Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products.
• Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment.
• Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context.
• Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications.
• Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.

Customer experience

• Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation
• Ensure customers can understand what protections they have, what events mean, and what action to take.
• Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities.

Operations and communications

• Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective
• Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications
• Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences
• Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities

Skills Required 

• Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery.
• Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems.
• Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions.
• Customer empathy and strong product judgment, especially for complex technical workflows.
• Excellent written and verbal communication for technical and non-technical audiences.
• Comfort operating in a fast-moving, ambiguous security environment.
• Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams.

Nice to have

• Security research, exploit-development, or detection-engineering experience.
• Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management.
• Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations.
• Experience with code scanning, software supply-chain security, or exposure discovery.
• An established presence in the security research community, conference speaking, technical writing, or press engagement.

Compensation

Compensation may be adjusted depending on work location.

• For Lisbon based hires: Estimated annual salary of 65,000 - 80,000 EURO
• For New York City based hires: Estimated annual salary of $156,000 - $216,000

Equity

This role is eligible to participate in Cloudflare's equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave