Headquarters: Boston
URL: https://communityphone.org

 What You’ll Do

You’ll spend your time connecting with customers who already want to hear from us. That means taking inbound calls and reaching out to people who’ve submitted form fills requesting more info or callbacks. No cold calling, just helping customers who’ve already raised their hands, and making sure to ALWAYS BE CLOSING.

You’ll:

• Talk with families who want a safe first phone for their kids
• Help seniors who just want technology that feels simple again (that’s right, we’re not making them download 12 apps to answer a call)
• Listen with patience, explain clearly, and close with confidence
• Make sure their number ports over smoothly- because first impressions matter.

Every call is a chance to make someone’s day and hit your sales goals.

 Who Thrives Here

• Hungry. You love sales, competition, and uncapped commissions.
• Empathetic. You slow down, listen, and treat people like humans.
• Mission-driven. You want your work to actually matter.
• Smart communicator. Fluent English is required; knowing Spanish is a big plus.
• Good human. No jerks, no exceptions.

Who We’re Not For

We love to laugh, but we take values and performance seriously. Community Phone probably isn’t for you if you:

• Just want to coast without goals
• Get uncomfortable with sales targets or feedback
• Want the security blanket of a giant corporation
• Don’t actually like talking to customers (we love our customers, even the ones who still call rotary phones “cutting edge”)
• Struggle to stay org