No Commute

About the Role We’re looking for a QA Analyst to join our Engineering team and ensure the quality, usability, and reliability of our software. You’ll execute manual and automated tests, identify and track defects, and collaborate with developers, product, and design teams to build a strong culture of quality. This is an excellent opportunity for someone eager to grow in QA and expand into test automation and CI/CD practices. Why You’ll Love It Here You’ll be the face of the product in the market, shaping deals and shaping the roadmap. You’ll work hand-in-hand with leadership in both Sales and Product. Every day will be different—and every day you’ll have a chance to make a direct impact on our growth. We value speed, creativity, and collaboration over bureaucracy. SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world’s leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy. We offer our talent - Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge. Values driven culture where we connect, collaborate & co-create. Remote first company (fully remote) Unlimited PTO Tech provided Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal oppo