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Apply Job Type Full-time Description We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry. The Technical Project Manager is a contributor role on the IT Operations team, reporting into the Director of IT Operations. This role is a technical role, whose purpose is develop, implement and oversee projects within the Infrastructure and Operations team, manage processes, technologies and projects. The ideal candidate will maintain stakeholder expectations, work with senior technical resources to implement reliable, consistent solutions, and develop and maintain technical knowledge. This role will work to assure on-time delivery of plans and timelines, and ensure successful delivery, providing subject and process matter expertise where needed. To succeed at this role, the candidate must excel at teamwork, collaboration, communication and conflict de-escalation. The individual’s goal is to collect and refine clear requirements, translate those requirements into deliverables, establish obtainable timelines, and manage resources to complete tasks on-time. Duties & Responsibilities · Responds promptly to all requests for assistance · Prioritizes and completes requests using professional communication with a high level of customer service within reasonable timeframes. · Develop and maintain project plans, timelines and budgets to ensure successful project delivery · Collaborate cross-functionally with both technical and non-technical teams to identify requirements, risks, and success criteria · Communicate project status, risks and issues to leadership · Facilitate project meetings and track progress, status and issues · Manage scope and change requests to as