About the Role
Why we need you Maltego is a leading provider of intelligence software used globally by security professionals, investigators, and analysts. Our all-in-one platform empowers users to discover, visualize, and analyze complex relationships in data, enabling faster and more accurate decision-making. Our core products—Search, Graph, Evidence, and Monitor—are trusted by law enforcement, cybersecurity teams, and corporate investigators worldwide. The Senior Enterprise Account Manager owns and grows a portfolio of high-value US Government and commercial accounts. Your mission is to maximize Net Revenue Retention (NRR), ensure high renewal rates, and expand customer advocacy usage of Maltego solutions. You will act as a trusted advisor to mission owners, procurement leaders, and users (in collaboration with Customer Success), ensuring customers realize value from Maltego, identifying cross-sell and upsell opportunities, and turning satisfied customers into advocates. This position is instrumental in maximizing account value, deepening client relationships, and ensuring alignment with Maltego’s strategic objectives in the region. What to expect Own the renewal and expansion process across assigned US Federal and commercial accounts, partnering with Sales on strategic opportunities. Develop and execute strategic account plans to grow NRR and customer value in line with Maltego’s US growth objectives. Build and maintain strong multi-level relationships (executive, operational, and end-user) within government and enterprise organizations. Partner with Primes, Resellers, and Data Partners to expand footprint and drive new use-cases. Identify, scope, and close cross-sell and upsell opportunities across product modules and business units. Collaborate closely with Customer Success, Pre-Sales, Product, and Enablement teams to ensure adoption milestones, customer satisfaction, and proactive engagement of at-risk accounts. Act as the voice of the customer—gather insights, share feedba