About the Role
Position Overview As an Account Coordinator, you will play a critical support role in the day-to-day operations of client accounts, working closely with the Account Managers and cross-functional teams to keep projects running smoothly and on schedule. Your primary focus will be on project organization, team alignment, and communication — helping to ensure that all project requirements, deliverables, and timelines are met. You’ll assist in managing internal workflows, preparing status reports, tracking progress, and supporting communication across departments and with clients. You’ll also collaborate with creative, strategy, and production teams to help deliver high-quality, integrated marketing campaigns and content. This role requires strong attention to detail, excellent communication skills, the ability to thrive in a fast-paced, remote work environment, and a proactive approach to keeping teams organized and aligned. Responsibilities Project & Operations Command Center Own the creation, maintenance, and organization of all client and internal project tasks within ClickUp to ensure every project component is actively managed. Develop and meticulously maintain detailed project timelines for all active accounts, with special attention to large, complex projects like website designs and video production. Accurately translate client requests, project needs, and approved timelines into clear, actionable project plans and tasks within ClickUp for the delivery team. Assist Account Managers with weekly team workload assessments in ClickUp to ensure a healthy, balanced, and sustainable distribution of tasks across the delivery team. Perform weekly hours and budget checks against project scopes to flag potential risks or scope creep to Account Managers. Identify and assist in the development of new processes or systems to improve agency-wide project management and delivery operations. Client Communications & Support Prepare detailed client meeting agendas and take accurate