About the Role
About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we’re at the forefront of support operations technology. About the Role From day one, we've been lucky to build for an amazing group of customer support professionals, and we need someone who can take our events presence to the next level. You'll own our entire events ecosystem from industry trade shows to bespoke networking events and thought-provoking webinars — ensuring every touchpoint reflects the ambition and clarity of our brand. This is not your average field marketing role. It's intentionally designed to give the right person meaningful scope, direct visibility on results, and the opportunity to own programs that directly influences pipeline and revenue. In this role you will… Plan and Execute High-Impact Events: Own end-to-end execution of regional field marketing events that generate qualified leads and accelerate sales opportunities. Lead Assembled's presence at key industry trade shows — from booth strategy to main stage speaking — creating interactive experiences that bring Assembled and our AI Agents , to life. Curate White-Glove Hosted Experiences: Design intimate, high-touch events for strategic prospects and customers: CX dinners, partner roundtables, executive gatherings. You have an eye for experiences that are stylish, thoughtful, and genuinely memorable — not just another dinner. Build Scalable Digital Event Programs: Design and run engaging webinars, fireside chats, and virtual ex