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Overview

LaunchDarkly is seeking a creative and experienced Product Manager to lead our end-to-end data products, from SDK data ingest through our data platform to the customer-facing observability, metrics, and experimentation experiences built on top of it. You will own the vision and strategy for this entire pipeline as a coherent product, ensuring the data customers send us is trustworthy, timely, and transformed into experiences that help them ship better software. The ideal candidate has a deep understanding of data infrastructure, observability/analytics, and how customers and their agents consume and work with software delivery data.

Responsibilities

• Define and lead the product vision, strategy, and roadmap for LaunchDarkly's end-to-end data products, spanning SDK event ingestion, our data platform, and customer-facing data products, ensuring alignment with company goals and customer requirements.

• Own the strategy for AI-powered analysis of our data and the agent experience of our data products: how AI surfaces insights, anomalies, and recommendations from software delivery data, and how our data is modeled, exposed, and made consumable so that AI agents are first-class consumers alongside humans.

• Own the product strategy, platform definition, and GTM for our data products. 

• Treat the data pipeline as a single product: drive coherence across ingestion, processing, storage, and consumption so that every downstream experience (analytics, experimentation, insights, integrations) is built on a reliable, well-modeled foundation.

• Collaborate with engineering, design, marketing, and sales teams to deliver high-quality products that meet customer needs.

• Monitor industry trends and competitor products to stay ahead of the curve.

• Act as the voice of the customer, ensuring their needs and pain points are addressed in all product decisions.

• Partner with marketing and cross-functional teams including sales, customer success, and support to define Go-To-Market plans and strategy for data products and features.

• Mentor and uplevel other product managers, and raise the bar for data-informed product practice across the organization.

About you

• Curious: More than anything, you love learning and are able to build opinions and expertise quickly across many domains.

• Purpose-driven: The how behind all your projects is driven by a clear definition of why we're solving the problem.

• Agent-first: You’re obsessive about pushing agents to their limits and often eschew UIs in favor of agent-first interactions.

• Customer-centric: You are driven to understand customer challenges and needs, crafting solutions that provide real value.

• Product sense: You love great software and can't stand bad software. You have a strong focus on craft, quality, and the ability to deeply empathize with the end user to deliver delightful experiences.

• Systems thinker: You see how the pieces connect. You're as comfortable reasoning about an ingestion pipeline's throughput as you are about the dashboard a customer sees, and you understand how decisions at one layer ripple through the others.