About the Role
About the role (Remote, U.S. & Canada) We are seeking a Product Manager to own and expand our agent-driven product line—modular AI-powered workflows that transform external signals into customer-ready outputs. This role sits at the intersection of product strategy, design, and customer success. You will partner with engineering, UX, and go-to-market teams to define how agents deliver measurable value across verticals like marketing communications, risk intelligence, and public affairs. This is a fully remote position , open to candidates in the United States and Canada. What you'll do(First 90-120 days) Deliver the first wave of agentized workflows addressing concrete customer problems. Translate one high-priority customer process (e.g., reputation risk detection, influencer vetting, or issue escalation) into an MVP. Establish adoption and impact metrics for agents and ensure reporting is in place. Validate agent value with early adopters and capture structured feedback loops. Develop a clear, extensible roadmap for agent development across multiple verticals. What you've done(Ongoing) Own the vision and roadmap for agents and workflows, from concept → launch → scale. Translate complex enterprise processes into productized, repeatable agent flows. Collaborate cross-functionally to experiment, validate, and launch agent-based solutions. Champion agent adoption across internal and external stakeholders. Stay current with AI, workflow automation, and risk/communications trends to keep Pendulum ahead of the curve. Qualifications(Required) 5+ years in product management, including direct experience building agent-driven or workflow automation products . Proven ability to take new products from concept → MVP → scale. Strong general PM craft: prioritization, roadmap ownership, discovery, metrics. Experience with workflow-heavy enterprise SaaS products. Excellent communicator who can engage senior comms/risk leaders and cross-functional teams. Comfortable with ambiguity, ra