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Live Technical Support Representative — Full-Time (40 hrs/week, Sat–Sun required, Tues-Wed off) — $40,000/year + Benefits — Locations: CA, ID, OR, TX, WA

Porkbun

Location

Worldwide

Salary

Competitive

Posted

1w ago

Full-timeCustomer Service
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About the Role

Headquarters: Oregon USA
URL: https://porkbun.com

Live Technical Support Representative — Full-Time (40 hrs/week, Sat–Sun required, Tues-Wed off) — $40,000/year + Benefits — Locations: CA, ID, OR, TX, WA

It's time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply!

Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. We are hiring from within states where we are already operational; eligibility is restricted to: California, Idaho, Oregon, Texas, or Washington.

From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions directly to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech-savvy individuals such as developers. At the same time, bargain-hunters are thrilled to learn that we offer incredible support despite our industry-low prices.

We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews, you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem.

Typical issues:

  • “How do I connect my domain to Shopify?”

  • “How do I transfer my domain to Porkbun?”

  • “My website isn’t working.”

  • “How do

Skills & Tags

RemoteCustomer Support
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Job sourced from We Work Remotely

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