About the Role
As a Lead Systems Engineer, you are an integral team member of our innovative Platform Team, contributing to this pivotal transformation in the B2B as well as in B2C spaces. The role of Lead Systems Engineer is to maintain high-quality technology solutions that deliver an exceptional customer experience. Working as an integral part of multiple product teams, this role requires close and continuous collaboration with fellow team members, including Lead Developers, Lead QA and Performance Team, Product Owners, and Business Analysts, to translate platform requirements, user stories, and functional requirements into technical requirements and needs, depending on area of expertise. This role also mentors and teaches junior System Engineers. The Lead Systems Engineer works across the organization to ensure the launch of quality products. This role provides guidance and oversight to ensure teams can successfully develop, test, and maintain quality for various eCommerce, Web-based, Client-Server applications, and other Systems Integrations. This role is a thought leader for the Quality team, especially in areas such as functional quality assurance and continuous delivery integration to deliver a quality software product in a cost-effective manner. Primary Responsibilities: Work closely with multiple departments in the organization, focusing on company-wide initiatives as well as being the SME on multiple B2B and B2C applications. Oversee the creation, management, and execution of test plans and test cases or other relevant areas of expertise in Quality. Report to leadership on relevant statistics for area of expertise. Lead and guide offshore resources. Oversee all aspects of area of expertise inside Quality, including establishing metrics, applying industry best practices, and developing new tools and processes to ensure goals are met. Lead all relevant aspects of all production releases, providing services and coordinating resources internally and externally. Lead and men