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The company: AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day. AudienceView is a legal employer in Chile that hires employees directly there. AudienceView is compliant with the Chilean payroll, benefit and vacation laws and policies. This position is open to candidates who are currently residing in Chile with a legal work status. Join Our Team as a Site Reliability Engineer Imagine being at the helm of a production environment, where your mission is to ensure that everything runs smoothly, efficiently, and reliably. As a Site Reliability Engineer, your role is crucial in maintaining the health of our entire system. You will monitor service availability with a holistic perspective, ensuring that our infrastructure is always performing at its best. In this role, you will devise innovative procedures and automated actions to manage both applications and underlying infrastructure. Your goal is to enhance the availability and accelerate the time to market of our cutting-edge software solutions. By measuring and optimizing system performance, you will help us meet and exceed our Service Level Agreements (SLAs) while continuously promoting improvement. What you'll do: Maintain and Scale Services: You'll be responsible for ensuring our services can handle complex, high-throughput demands. Build and Monitor Infrastructure: You'll create and sustain comprehensive monitoring systems for our infrastructure, implement