About the Role
Quality Analyst and Data Manager About the Role: Driving Quality and Data Integrity We are seeking a dedicated Quality Analyst and Data Manager to be responsible for managing the quality performance of both administrative and programmatic functions within the division. This role is vital for ensuring compliance, strategic growth, and operational efficiency through rigorous data analysis and quality management. You will play a key role in enforcing agency policies, developing procedures, and utilizing analytical techniques to assess program effectiveness. The ideal candidate has a passion for data-driven program success and a solution-focused mindset. Key Responsibilities Include: Quality & Compliance: Monitor program implementation and adherence to the program contract, budget, quality standards, and Council On Accreditation (COA) standards. Data Analysis: Analyze and evaluate data pertaining to special projects and tasks assigned by the Executive Director and Division Director. Strategic Planning: Work with the Director to develop quality goals, program strategies, and evaluate outcomes. Financial Tracking: Track and monitor program goals and expenses, including monitoring planned versus actual expenditures. Training & Communication: Plan, develop, and conduct ongoing training for staff, and develop effective ways to communicate with and engage staff 15 . Process Improvement: Review program management information to identify potential or actual delays in the program process and provide solution-focused plans to the management team. Qualifications Education and Experience Education: Bachelor's Degree required in a Human Service Field (e.g., social work, counseling, psychology, sociology, criminal justice), Nonprofit Management, Business Administration, or a similar degree 18 . A Master's degree is preferred . Specialized Experience (Minimum 1 Year Required): Must include experience in: Analyzing program plans to determine the impact of financial changes and other pe